Previously Repaired RAM Trucks Could Experience Loss Of Steering
Chrysler will be contacting the owners of certain Ram trucks previously repaired under NHTSA Safety Recall 19V-021. These vehicles may be equipped with MOPAR drag link assemblies that could separate.
Drag link assembly (part number 68369907AA), and the associated components, jam nuts (part numbers 06510749AA and 06510750AA), drag link inner (part number 68111304AA), drag link outer (68111301AA), and drag link adjuster (part number 68111302AA) were sold as replacement parts for Heavy Duty Ram 2500 and 3500 trucks.
According to the defect report, the outboard steering linkage jam nut may have not been welded as per dealer service instructions and could allow the outboard steering linkage jam nut to loosen. If one end of the drag link separates from the adjuster sleeve, drivers would experience loss of directional steering control without prior warning.
Owners will be instructed to return to their dealers to have the steering linkage inspected and repaired as necessary. If an owner bought any of these components at the counter of a dealer and it was not installed, the dealer will reimburse the owner. Parts that have been installed should be inspect for tightness. FCA's number for this recall is W49 and the NHTSA campaign number is 20E-043.