Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10320
Recall Date: May 1, 2025
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: R10312
Recall Date: Mar 20, 2025
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10213
Recall Date: Jan 5, 2023
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10198
Recall Date: Oct 20, 2022
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10111
Recall Date: Sep 1, 2021
Consumer Complaints
89 ComplaintsVolvo Car Usa, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Picked the vehicle up from dealership, rapidly received errors in May 2022. Errors as follows; Blind Spot Sensor service required, rear auto brake reduced functionality, park assist system reduced functionality, vehicle had less that 15 miles. A different incident in May, the AC wouldn’t work and had to shut down and reset screen. July 2022, car would not start with either key, confirmed both keys working. Would not recognize key or respond to app, eventually radio would come on but car wouldn’t crank. Dealership updated software. August 2022, GPS kept dropping and continued issues with electrical, TCAM module replaced.
Corrective Action:
Picked the vehicle up from dealership, rapidly received errors in May 2022. Errors as follows; Blind Spot Sensor service required, rear auto brake reduced functionality, park assist system reduced functionality, vehicle had less that 15 miles. A different incident in May, the AC wouldn’t work and had to shut down and reset screen. July 2022, car would not start with either key, confirmed both keys working. Would not recognize key or respond to app, eventually radio would come on but car wouldn’t crank. Dealership updated software. August 2022, GPS kept dropping and continued issues with electrical, TCAM module replaced.
Additional Notes:
Picked the vehicle up from dealership, rapidly received errors in May 2022. Errors as follows; Blind Spot Sensor service required, rear auto brake reduced functionality, park assist system reduced functionality, vehicle had less that 15 miles. A different incident in May, the AC wouldn’t work and had to shut down and reset screen. July 2022, car would not start with either key, confirmed both keys working. Would not recognize key or respond to app, eventually radio would come on but car wouldn’t crank. Dealership updated software. August 2022, GPS kept dropping and continued issues with electrical, TCAM module replaced.
Mfg Campaign: 11503641
Recall Date: Jan 25, 2023
Volvo Car Usa, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I have had several software/computer issues since purchase. Now the whole control system has failed and all safety functions are dead, in addition to radio, heating/cooling and voice command systems.
Corrective Action:
I have had several software/computer issues since purchase. Now the whole control system has failed and all safety functions are dead, in addition to radio, heating/cooling and voice command systems.
Additional Notes:
I have had several software/computer issues since purchase. Now the whole control system has failed and all safety functions are dead, in addition to radio, heating/cooling and voice command systems.
Mfg Campaign: 11502952
Recall Date: Jan 21, 2023
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had several software/computer issues since purchase. Now the whole control system has failed and all safety functions are dead, in addition to radio, heating/cooling and voice command systems.
Corrective Action:
I have had several software/computer issues since purchase. Now the whole control system has failed and all safety functions are dead, in addition to radio, heating/cooling and voice command systems.
Additional Notes:
I have had several software/computer issues since purchase. Now the whole control system has failed and all safety functions are dead, in addition to radio, heating/cooling and voice command systems.
Mfg Campaign: 11502952
Recall Date: Jan 21, 2023
Volvo Car Usa, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I have had several software/computer issues since purchase. Now the whole control system has failed and all safety functions are dead, in addition to radio, heating/cooling and voice command systems.
Corrective Action:
I have had several software/computer issues since purchase. Now the whole control system has failed and all safety functions are dead, in addition to radio, heating/cooling and voice command systems.
Additional Notes:
I have had several software/computer issues since purchase. Now the whole control system has failed and all safety functions are dead, in addition to radio, heating/cooling and voice command systems.
Mfg Campaign: 11502952
Recall Date: Jan 21, 2023
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
infotainment system quits working or will not boot up
Corrective Action:
infotainment system quits working or will not boot up
Additional Notes:
infotainment system quits working or will not boot up
Mfg Campaign: 11499307
Recall Date: Dec 29, 2022
Volvo Car Usa, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The screen does not come on, so no heat, no safety stuff, no reverse camera and no sensors. All the above ADAS features do not work either. This is definitely a safety hazard, which I think traces back to the vehicle operating system. Details reported to Volvo in this tweet--> https://twitter.com/ameyaroskar/status/1608642311923339266?t=CUl77cpdg6qWIP8AJqetyQ&s=19
Corrective Action:
The screen does not come on, so no heat, no safety stuff, no reverse camera and no sensors. All the above ADAS features do not work either. This is definitely a safety hazard, which I think traces back to the vehicle operating system. Details reported to Volvo in this tweet--> https://twitter.com/ameyaroskar/status/1608642311923339266?t=CUl77cpdg6qWIP8AJqetyQ&s=19
Additional Notes:
The screen does not come on, so no heat, no safety stuff, no reverse camera and no sensors. All the above ADAS features do not work either. This is definitely a safety hazard, which I think traces back to the vehicle operating system. Details reported to Volvo in this tweet--> https://twitter.com/ameyaroskar/status/1608642311923339266?t=CUl77cpdg6qWIP8AJqetyQ&s=19
Mfg Campaign: 11499450
Recall Date: Dec 29, 2022
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The screen does not come on, so no heat, no safety stuff, no reverse camera and no sensors. All the above ADAS features do not work either. This is definitely a safety hazard, which I think traces back to the vehicle operating system. Details reported to Volvo in this tweet--> https://twitter.com/ameyaroskar/status/1608642311923339266?t=CUl77cpdg6qWIP8AJqetyQ&s=19
Corrective Action:
The screen does not come on, so no heat, no safety stuff, no reverse camera and no sensors. All the above ADAS features do not work either. This is definitely a safety hazard, which I think traces back to the vehicle operating system. Details reported to Volvo in this tweet--> https://twitter.com/ameyaroskar/status/1608642311923339266?t=CUl77cpdg6qWIP8AJqetyQ&s=19
Additional Notes:
The screen does not come on, so no heat, no safety stuff, no reverse camera and no sensors. All the above ADAS features do not work either. This is definitely a safety hazard, which I think traces back to the vehicle operating system. Details reported to Volvo in this tweet--> https://twitter.com/ameyaroskar/status/1608642311923339266?t=CUl77cpdg6qWIP8AJqetyQ&s=19
Mfg Campaign: 11499450
Recall Date: Dec 29, 2022
Volvo Car Usa, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The screen does not come on, so no heat, no safety stuff, no reverse camera and no sensors. All the above ADAS features do not work either. This is definitely a safety hazard, which I think traces back to the vehicle operating system. Details reported to Volvo in this tweet--> https://twitter.com/ameyaroskar/status/1608642311923339266?t=CUl77cpdg6qWIP8AJqetyQ&s=19
Corrective Action:
The screen does not come on, so no heat, no safety stuff, no reverse camera and no sensors. All the above ADAS features do not work either. This is definitely a safety hazard, which I think traces back to the vehicle operating system. Details reported to Volvo in this tweet--> https://twitter.com/ameyaroskar/status/1608642311923339266?t=CUl77cpdg6qWIP8AJqetyQ&s=19
Additional Notes:
The screen does not come on, so no heat, no safety stuff, no reverse camera and no sensors. All the above ADAS features do not work either. This is definitely a safety hazard, which I think traces back to the vehicle operating system. Details reported to Volvo in this tweet--> https://twitter.com/ameyaroskar/status/1608642311923339266?t=CUl77cpdg6qWIP8AJqetyQ&s=19
Mfg Campaign: 11499450
Recall Date: Dec 29, 2022
Volvo Car Usa, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have recently experienced several episodes of the vehicle suddenly going into "limp home" mode while either accelerating onto or driving along at highway speed, causing a sudden loss of drive-ability and endangering me and my vehicle as well as those other passengers and vehicles traveling near me. I have taken it to the Volvo Dealer in Norristown , PA where I purchased the vehicle new less-than a year ago, and they said they have never seen the "Transmission Acceleration Performance Reduced" dash warning with the "turtle shell" icon or the DTC codes before, however, there is much discussion of this issue on the Volvo forums, and I respectfully request that you urgently look into this dangerous issue!
Corrective Action:
I have recently experienced several episodes of the vehicle suddenly going into "limp home" mode while either accelerating onto or driving along at highway speed, causing a sudden loss of drive-ability and endangering me and my vehicle as well as those other passengers and vehicles traveling near me. I have taken it to the Volvo Dealer in Norristown , PA where I purchased the vehicle new less-than a year ago, and they said they have never seen the "Transmission Acceleration Performance Reduced" dash warning with the "turtle shell" icon or the DTC codes before, however, there is much discussion of this issue on the Volvo forums, and I respectfully request that you urgently look into this dangerous issue!
Additional Notes:
I have recently experienced several episodes of the vehicle suddenly going into "limp home" mode while either accelerating onto or driving along at highway speed, causing a sudden loss of drive-ability and endangering me and my vehicle as well as those other passengers and vehicles traveling near me. I have taken it to the Volvo Dealer in Norristown , PA where I purchased the vehicle new less-than a year ago, and they said they have never seen the "Transmission Acceleration Performance Reduced" dash warning with the "turtle shell" icon or the DTC codes before, however, there is much discussion of this issue on the Volvo forums, and I respectfully request that you urgently look into this dangerous issue!
Mfg Campaign: 11499257
Recall Date: Dec 28, 2022
Volvo Car Usa, Llc
Defect Description:
ENGINE
Potential Consequences:
I have recently experienced several episodes of the vehicle suddenly going into "limp home" mode while either accelerating onto or driving along at highway speed, causing a sudden loss of drive-ability and endangering me and my vehicle as well as those other passengers and vehicles traveling near me. I have taken it to the Volvo Dealer in Norristown , PA where I purchased the vehicle new less-than a year ago, and they said they have never seen the "Transmission Acceleration Performance Reduced" dash warning with the "turtle shell" icon or the DTC codes before, however, there is much discussion of this issue on the Volvo forums, and I respectfully request that you urgently look into this dangerous issue!
Corrective Action:
I have recently experienced several episodes of the vehicle suddenly going into "limp home" mode while either accelerating onto or driving along at highway speed, causing a sudden loss of drive-ability and endangering me and my vehicle as well as those other passengers and vehicles traveling near me. I have taken it to the Volvo Dealer in Norristown , PA where I purchased the vehicle new less-than a year ago, and they said they have never seen the "Transmission Acceleration Performance Reduced" dash warning with the "turtle shell" icon or the DTC codes before, however, there is much discussion of this issue on the Volvo forums, and I respectfully request that you urgently look into this dangerous issue!
Additional Notes:
I have recently experienced several episodes of the vehicle suddenly going into "limp home" mode while either accelerating onto or driving along at highway speed, causing a sudden loss of drive-ability and endangering me and my vehicle as well as those other passengers and vehicles traveling near me. I have taken it to the Volvo Dealer in Norristown , PA where I purchased the vehicle new less-than a year ago, and they said they have never seen the "Transmission Acceleration Performance Reduced" dash warning with the "turtle shell" icon or the DTC codes before, however, there is much discussion of this issue on the Volvo forums, and I respectfully request that you urgently look into this dangerous issue!
Mfg Campaign: 11499257
Recall Date: Dec 28, 2022
Volvo Car Usa, Llc
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
The car's heater on 'pure' mode does not operate. I called the dealer and he said "oh yeah, this is a very widespread problem." My car travels in cold climates and is subject to moisture/condensation. No call from Volvo, no special notice, nothing...... just wait until you can't see out your windows and have to pull to the side of the road because they are too lazy to take care of this issue. It is safety issue - 100%.
Corrective Action:
The car's heater on 'pure' mode does not operate. I called the dealer and he said "oh yeah, this is a very widespread problem." My car travels in cold climates and is subject to moisture/condensation. No call from Volvo, no special notice, nothing...... just wait until you can't see out your windows and have to pull to the side of the road because they are too lazy to take care of this issue. It is safety issue - 100%.
Additional Notes:
The car's heater on 'pure' mode does not operate. I called the dealer and he said "oh yeah, this is a very widespread problem." My car travels in cold climates and is subject to moisture/condensation. No call from Volvo, no special notice, nothing...... just wait until you can't see out your windows and have to pull to the side of the road because they are too lazy to take care of this issue. It is safety issue - 100%.
Mfg Campaign: 11498430
Recall Date: Dec 21, 2022
Volvo Car Usa, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle is basically new and I have only had it a few months. It has already been with the dealer three times because of technical/computer/infotainment issues. The dealer had the vehicle for about a week on each occasion. Today, I started to break so I could turn the car around and park it in the parking lot. I was moving very slowly, as you would expect in such a case. However, the car didn't stop but instead lurched forward in full throttle causing me to crash into a breezeblock wall. The automatic warning system did not sound and the crash detection system never engaged. I haven't been in an accident for 30 years and was not distracted when this happened. If the vehicle hadn't already had issues, I would accept user error as the problem, however in light of the car's history, I have doubts.
Corrective Action:
The vehicle is basically new and I have only had it a few months. It has already been with the dealer three times because of technical/computer/infotainment issues. The dealer had the vehicle for about a week on each occasion. Today, I started to break so I could turn the car around and park it in the parking lot. I was moving very slowly, as you would expect in such a case. However, the car didn't stop but instead lurched forward in full throttle causing me to crash into a breezeblock wall. The automatic warning system did not sound and the crash detection system never engaged. I haven't been in an accident for 30 years and was not distracted when this happened. If the vehicle hadn't already had issues, I would accept user error as the problem, however in light of the car's history, I have doubts.
Additional Notes:
The vehicle is basically new and I have only had it a few months. It has already been with the dealer three times because of technical/computer/infotainment issues. The dealer had the vehicle for about a week on each occasion. Today, I started to break so I could turn the car around and park it in the parking lot. I was moving very slowly, as you would expect in such a case. However, the car didn't stop but instead lurched forward in full throttle causing me to crash into a breezeblock wall. The automatic warning system did not sound and the crash detection system never engaged. I haven't been in an accident for 30 years and was not distracted when this happened. If the vehicle hadn't already had issues, I would accept user error as the problem, however in light of the car's history, I have doubts.
Mfg Campaign: 11493231
Recall Date: Nov 11, 2022
Volvo Car Usa, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The vehicle is basically new and I have only had it a few months. It has already been with the dealer three times because of technical/computer/infotainment issues. The dealer had the vehicle for about a week on each occasion. Today, I started to break so I could turn the car around and park it in the parking lot. I was moving very slowly, as you would expect in such a case. However, the car didn't stop but instead lurched forward in full throttle causing me to crash into a breezeblock wall. The automatic warning system did not sound and the crash detection system never engaged. I haven't been in an accident for 30 years and was not distracted when this happened. If the vehicle hadn't already had issues, I would accept user error as the problem, however in light of the car's history, I have doubts.
Corrective Action:
The vehicle is basically new and I have only had it a few months. It has already been with the dealer three times because of technical/computer/infotainment issues. The dealer had the vehicle for about a week on each occasion. Today, I started to break so I could turn the car around and park it in the parking lot. I was moving very slowly, as you would expect in such a case. However, the car didn't stop but instead lurched forward in full throttle causing me to crash into a breezeblock wall. The automatic warning system did not sound and the crash detection system never engaged. I haven't been in an accident for 30 years and was not distracted when this happened. If the vehicle hadn't already had issues, I would accept user error as the problem, however in light of the car's history, I have doubts.
Additional Notes:
The vehicle is basically new and I have only had it a few months. It has already been with the dealer three times because of technical/computer/infotainment issues. The dealer had the vehicle for about a week on each occasion. Today, I started to break so I could turn the car around and park it in the parking lot. I was moving very slowly, as you would expect in such a case. However, the car didn't stop but instead lurched forward in full throttle causing me to crash into a breezeblock wall. The automatic warning system did not sound and the crash detection system never engaged. I haven't been in an accident for 30 years and was not distracted when this happened. If the vehicle hadn't already had issues, I would accept user error as the problem, however in light of the car's history, I have doubts.
Mfg Campaign: 11493231
Recall Date: Nov 11, 2022
Volvo Car Usa, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle is basically new and I have only had it a few months. It has already been with the dealer three times because of technical/computer/infotainment issues. The dealer had the vehicle for about a week on each occasion. Today, I started to break so I could turn the car around and park it in the parking lot. I was moving very slowly, as you would expect in such a case. However, the car didn't stop but instead lurched forward in full throttle causing me to crash into a breezeblock wall. The automatic warning system did not sound and the crash detection system never engaged. I haven't been in an accident for 30 years and was not distracted when this happened. If the vehicle hadn't already had issues, I would accept user error as the problem, however in light of the car's history, I have doubts.
Corrective Action:
The vehicle is basically new and I have only had it a few months. It has already been with the dealer three times because of technical/computer/infotainment issues. The dealer had the vehicle for about a week on each occasion. Today, I started to break so I could turn the car around and park it in the parking lot. I was moving very slowly, as you would expect in such a case. However, the car didn't stop but instead lurched forward in full throttle causing me to crash into a breezeblock wall. The automatic warning system did not sound and the crash detection system never engaged. I haven't been in an accident for 30 years and was not distracted when this happened. If the vehicle hadn't already had issues, I would accept user error as the problem, however in light of the car's history, I have doubts.
Additional Notes:
The vehicle is basically new and I have only had it a few months. It has already been with the dealer three times because of technical/computer/infotainment issues. The dealer had the vehicle for about a week on each occasion. Today, I started to break so I could turn the car around and park it in the parking lot. I was moving very slowly, as you would expect in such a case. However, the car didn't stop but instead lurched forward in full throttle causing me to crash into a breezeblock wall. The automatic warning system did not sound and the crash detection system never engaged. I haven't been in an accident for 30 years and was not distracted when this happened. If the vehicle hadn't already had issues, I would accept user error as the problem, however in light of the car's history, I have doubts.
Mfg Campaign: 11493231
Recall Date: Nov 11, 2022
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A/C failed to turn on. This is the second time this has occurred. It was on a 100 degree Texas day. I was already in the vehicle and it was so hot in the vehicle I was worried about a heat stroke. It caused a distraction while driving because the electrical components weren’t functioning as intended potentially causing an accident. The 2022 models have known electrical issues and the dealership was not surprised. The vehicle is currently in the shop.
Corrective Action:
A/C failed to turn on. This is the second time this has occurred. It was on a 100 degree Texas day. I was already in the vehicle and it was so hot in the vehicle I was worried about a heat stroke. It caused a distraction while driving because the electrical components weren’t functioning as intended potentially causing an accident. The 2022 models have known electrical issues and the dealership was not surprised. The vehicle is currently in the shop.
Additional Notes:
A/C failed to turn on. This is the second time this has occurred. It was on a 100 degree Texas day. I was already in the vehicle and it was so hot in the vehicle I was worried about a heat stroke. It caused a distraction while driving because the electrical components weren’t functioning as intended potentially causing an accident. The 2022 models have known electrical issues and the dealership was not surprised. The vehicle is currently in the shop.
Mfg Campaign: 11484994
Recall Date: Sep 17, 2022
Volvo Car Usa, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving on a highway over 55 MPH when the Power Limitation Indicator symbol, the red warning symbol and the Emission control system flashed on which immediately limited my maximum speed to 45 MPH. This instant deceleration in high-speed traffic almost caused the car behind me to rear-end my car. I put on my flashers and exited the highway ASAP. The error light stayed on until the car's electric battery had been drained and the gasoline engine was being used 100%. Two weeks later the Power Limitation Indicator symbol flashed on again but this time I was on local roads traveling at 35 mph thus the car did not decelerate. Again, after draining the car's electric battery the Indicator symbol went away. What component or system failed or malfunctioned, and is it available for inspection upon request? Propulsion System and yes How was your safety or the safety of others put at risk? The instant deceleration of the vehicle in fast moving traffic was a potential accident situation. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealer cannot replicate the error message nor knows how to fix it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the Propulsion system service required warning symbol and message.
Corrective Action:
I was driving on a highway over 55 MPH when the Power Limitation Indicator symbol, the red warning symbol and the Emission control system flashed on which immediately limited my maximum speed to 45 MPH. This instant deceleration in high-speed traffic almost caused the car behind me to rear-end my car. I put on my flashers and exited the highway ASAP. The error light stayed on until the car's electric battery had been drained and the gasoline engine was being used 100%. Two weeks later the Power Limitation Indicator symbol flashed on again but this time I was on local roads traveling at 35 mph thus the car did not decelerate. Again, after draining the car's electric battery the Indicator symbol went away. What component or system failed or malfunctioned, and is it available for inspection upon request? Propulsion System and yes How was your safety or the safety of others put at risk? The instant deceleration of the vehicle in fast moving traffic was a potential accident situation. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealer cannot replicate the error message nor knows how to fix it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the Propulsion system service required warning symbol and message.
Additional Notes:
I was driving on a highway over 55 MPH when the Power Limitation Indicator symbol, the red warning symbol and the Emission control system flashed on which immediately limited my maximum speed to 45 MPH. This instant deceleration in high-speed traffic almost caused the car behind me to rear-end my car. I put on my flashers and exited the highway ASAP. The error light stayed on until the car's electric battery had been drained and the gasoline engine was being used 100%. Two weeks later the Power Limitation Indicator symbol flashed on again but this time I was on local roads traveling at 35 mph thus the car did not decelerate. Again, after draining the car's electric battery the Indicator symbol went away. What component or system failed or malfunctioned, and is it available for inspection upon request? Propulsion System and yes How was your safety or the safety of others put at risk? The instant deceleration of the vehicle in fast moving traffic was a potential accident situation. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealer cannot replicate the error message nor knows how to fix it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the Propulsion system service required warning symbol and message.
Mfg Campaign: 11482261
Recall Date: Aug 31, 2022
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car is only a few months old with less than 10k miles. After parking the car for about 2 hrs, came back and the battery was completely dead. This left me and my family stranded unexpectedly. After jumping the car, a warning displayed "Stop Safely, 12 V Battery Critical Charging Fault". I decided to try to make the short drive home as I was stranded with my family otherwise, the vehicle was in a limp home "turtle mode" which was not safe. The acceleration was surging unexpectedly and without warning. I realize that there was a warning not to drive, however I didn't have a lot of good options given the electrical failure. Also, in thinking back, there was a warning sometime in the last month regarding collision detection that needed to be fixed, but warning went away. In researching this issue online, seems that there are other complaints similar in nature (11472450, 11469166).
Corrective Action:
The car is only a few months old with less than 10k miles. After parking the car for about 2 hrs, came back and the battery was completely dead. This left me and my family stranded unexpectedly. After jumping the car, a warning displayed "Stop Safely, 12 V Battery Critical Charging Fault". I decided to try to make the short drive home as I was stranded with my family otherwise, the vehicle was in a limp home "turtle mode" which was not safe. The acceleration was surging unexpectedly and without warning. I realize that there was a warning not to drive, however I didn't have a lot of good options given the electrical failure. Also, in thinking back, there was a warning sometime in the last month regarding collision detection that needed to be fixed, but warning went away. In researching this issue online, seems that there are other complaints similar in nature (11472450, 11469166).
Additional Notes:
The car is only a few months old with less than 10k miles. After parking the car for about 2 hrs, came back and the battery was completely dead. This left me and my family stranded unexpectedly. After jumping the car, a warning displayed "Stop Safely, 12 V Battery Critical Charging Fault". I decided to try to make the short drive home as I was stranded with my family otherwise, the vehicle was in a limp home "turtle mode" which was not safe. The acceleration was surging unexpectedly and without warning. I realize that there was a warning not to drive, however I didn't have a lot of good options given the electrical failure. Also, in thinking back, there was a warning sometime in the last month regarding collision detection that needed to be fixed, but warning went away. In researching this issue online, seems that there are other complaints similar in nature (11472450, 11469166).
Mfg Campaign: 11475704
Recall Date: Jul 25, 2022
Volvo Car Usa, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The car is only a few months old with less than 10k miles. After parking the car for about 2 hrs, came back and the battery was completely dead. This left me and my family stranded unexpectedly. After jumping the car, a warning displayed "Stop Safely, 12 V Battery Critical Charging Fault". I decided to try to make the short drive home as I was stranded with my family otherwise, the vehicle was in a limp home "turtle mode" which was not safe. The acceleration was surging unexpectedly and without warning. I realize that there was a warning not to drive, however I didn't have a lot of good options given the electrical failure. Also, in thinking back, there was a warning sometime in the last month regarding collision detection that needed to be fixed, but warning went away. In researching this issue online, seems that there are other complaints similar in nature (11472450, 11469166).
Corrective Action:
The car is only a few months old with less than 10k miles. After parking the car for about 2 hrs, came back and the battery was completely dead. This left me and my family stranded unexpectedly. After jumping the car, a warning displayed "Stop Safely, 12 V Battery Critical Charging Fault". I decided to try to make the short drive home as I was stranded with my family otherwise, the vehicle was in a limp home "turtle mode" which was not safe. The acceleration was surging unexpectedly and without warning. I realize that there was a warning not to drive, however I didn't have a lot of good options given the electrical failure. Also, in thinking back, there was a warning sometime in the last month regarding collision detection that needed to be fixed, but warning went away. In researching this issue online, seems that there are other complaints similar in nature (11472450, 11469166).
Additional Notes:
The car is only a few months old with less than 10k miles. After parking the car for about 2 hrs, came back and the battery was completely dead. This left me and my family stranded unexpectedly. After jumping the car, a warning displayed "Stop Safely, 12 V Battery Critical Charging Fault". I decided to try to make the short drive home as I was stranded with my family otherwise, the vehicle was in a limp home "turtle mode" which was not safe. The acceleration was surging unexpectedly and without warning. I realize that there was a warning not to drive, however I didn't have a lot of good options given the electrical failure. Also, in thinking back, there was a warning sometime in the last month regarding collision detection that needed to be fixed, but warning went away. In researching this issue online, seems that there are other complaints similar in nature (11472450, 11469166).
Mfg Campaign: 11475704
Recall Date: Jul 25, 2022
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The google android automotive operating system is unstable. It will reboot while driving. During this time all Settings and functions of the car including safety systems are rebooted as well. For about 30-60 seconds the cars systems are unavailable even the HVAC. I’ve had it serviced twice and they have been unable to fix the issue. The cars data/cell connection also does not work and is required for the SOS and Volvo On Call systems. It is currently at the dealership with no estimated time of when they can fix as they have exhausted all possible ways to fix. A case is active with Volvo to work to find the issue to the problem. They replaced the cars modem but data is still not working and updated the software but the glitches and issues with the android automotive remain.
Corrective Action:
The google android automotive operating system is unstable. It will reboot while driving. During this time all Settings and functions of the car including safety systems are rebooted as well. For about 30-60 seconds the cars systems are unavailable even the HVAC. I’ve had it serviced twice and they have been unable to fix the issue. The cars data/cell connection also does not work and is required for the SOS and Volvo On Call systems. It is currently at the dealership with no estimated time of when they can fix as they have exhausted all possible ways to fix. A case is active with Volvo to work to find the issue to the problem. They replaced the cars modem but data is still not working and updated the software but the glitches and issues with the android automotive remain.
Additional Notes:
The google android automotive operating system is unstable. It will reboot while driving. During this time all Settings and functions of the car including safety systems are rebooted as well. For about 30-60 seconds the cars systems are unavailable even the HVAC. I’ve had it serviced twice and they have been unable to fix the issue. The cars data/cell connection also does not work and is required for the SOS and Volvo On Call systems. It is currently at the dealership with no estimated time of when they can fix as they have exhausted all possible ways to fix. A case is active with Volvo to work to find the issue to the problem. They replaced the cars modem but data is still not working and updated the software but the glitches and issues with the android automotive remain.
Mfg Campaign: 11475060
Recall Date: Jul 21, 2022
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car will not start because of eCALL and SOS system malfunctioning. Car will only start with key in cupholder (where secondary reader is located). Possible TCAM issue or 12v battery issue.
Corrective Action:
Car will not start because of eCALL and SOS system malfunctioning. Car will only start with key in cupholder (where secondary reader is located). Possible TCAM issue or 12v battery issue.
Additional Notes:
Car will not start because of eCALL and SOS system malfunctioning. Car will only start with key in cupholder (where secondary reader is located). Possible TCAM issue or 12v battery issue.
Mfg Campaign: 11473896
Recall Date: Jul 14, 2022
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