Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10320
Recall Date: May 1, 2025
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: R10312
Recall Date: Mar 20, 2025
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10213
Recall Date: Jan 5, 2023
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10198
Recall Date: Oct 20, 2022
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10111
Recall Date: Sep 1, 2021
Consumer Complaints
89 ComplaintsVolvo Car Usa, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Feb. 1, 2024: A short drive on electric during below zero weather, a car wash & a couple 100ft drive into a parking lot. Pulling into a parking space, foot on the brake pedal, ICE roared on accelerating the car over a curb, down an embankment & into a 3ft snow drift before I could stop it by pressing the brake pedal with both feet. We stopped 6in from a power pole. If forward crash avoidance system worked, didn't register in the EEPROM per the service tech! Feb. 17, 2024, during below zero weather, no electric charge, operating on ICE over about 2mi, Pulled into a parking space, foot on the brake pedal, ICE surged accelerating the car up over a 6" high curb onto sidewalk. Stopped car by depressing the brake pedal with both feet. Car stopped 2in before hitting a brick building. It didn't seem the forward crash avoidance system functioned to stop us. As a 35-year electronic design and repair professional, I have attempted to merge the two situations to try to find similarities. Two things: unexpected ICE engine acceleration surge & forward collision sensor not kicking on brakes. Per Volvo tech, Feb. 1, no register in EEPROM of forward crash avoidance or ICE issues. Second visit Feb. 22 to service will probably yield same. Obviously, this is not normal operation. We have been in two near collisions caused by the car doing things not designed to do.
Corrective Action:
Feb. 1, 2024: A short drive on electric during below zero weather, a car wash & a couple 100ft drive into a parking lot. Pulling into a parking space, foot on the brake pedal, ICE roared on accelerating the car over a curb, down an embankment & into a 3ft snow drift before I could stop it by pressing the brake pedal with both feet. We stopped 6in from a power pole. If forward crash avoidance system worked, didn't register in the EEPROM per the service tech! Feb. 17, 2024, during below zero weather, no electric charge, operating on ICE over about 2mi, Pulled into a parking space, foot on the brake pedal, ICE surged accelerating the car up over a 6" high curb onto sidewalk. Stopped car by depressing the brake pedal with both feet. Car stopped 2in before hitting a brick building. It didn't seem the forward crash avoidance system functioned to stop us. As a 35-year electronic design and repair professional, I have attempted to merge the two situations to try to find similarities. Two things: unexpected ICE engine acceleration surge & forward collision sensor not kicking on brakes. Per Volvo tech, Feb. 1, no register in EEPROM of forward crash avoidance or ICE issues. Second visit Feb. 22 to service will probably yield same. Obviously, this is not normal operation. We have been in two near collisions caused by the car doing things not designed to do.
Additional Notes:
Feb. 1, 2024: A short drive on electric during below zero weather, a car wash & a couple 100ft drive into a parking lot. Pulling into a parking space, foot on the brake pedal, ICE roared on accelerating the car over a curb, down an embankment & into a 3ft snow drift before I could stop it by pressing the brake pedal with both feet. We stopped 6in from a power pole. If forward crash avoidance system worked, didn't register in the EEPROM per the service tech! Feb. 17, 2024, during below zero weather, no electric charge, operating on ICE over about 2mi, Pulled into a parking space, foot on the brake pedal, ICE surged accelerating the car up over a 6" high curb onto sidewalk. Stopped car by depressing the brake pedal with both feet. Car stopped 2in before hitting a brick building. It didn't seem the forward crash avoidance system functioned to stop us. As a 35-year electronic design and repair professional, I have attempted to merge the two situations to try to find similarities. Two things: unexpected ICE engine acceleration surge & forward collision sensor not kicking on brakes. Per Volvo tech, Feb. 1, no register in EEPROM of forward crash avoidance or ICE issues. Second visit Feb. 22 to service will probably yield same. Obviously, this is not normal operation. We have been in two near collisions caused by the car doing things not designed to do.
Mfg Campaign: 11572618
Recall Date: Feb 18, 2024
Volvo Car Usa, Llc
Defect Description:
ENGINE
Potential Consequences:
Feb. 1, 2024: A short drive on electric during below zero weather, a car wash & a couple 100ft drive into a parking lot. Pulling into a parking space, foot on the brake pedal, ICE roared on accelerating the car over a curb, down an embankment & into a 3ft snow drift before I could stop it by pressing the brake pedal with both feet. We stopped 6in from a power pole. If forward crash avoidance system worked, didn't register in the EEPROM per the service tech! Feb. 17, 2024, during below zero weather, no electric charge, operating on ICE over about 2mi, Pulled into a parking space, foot on the brake pedal, ICE surged accelerating the car up over a 6" high curb onto sidewalk. Stopped car by depressing the brake pedal with both feet. Car stopped 2in before hitting a brick building. It didn't seem the forward crash avoidance system functioned to stop us. As a 35-year electronic design and repair professional, I have attempted to merge the two situations to try to find similarities. Two things: unexpected ICE engine acceleration surge & forward collision sensor not kicking on brakes. Per Volvo tech, Feb. 1, no register in EEPROM of forward crash avoidance or ICE issues. Second visit Feb. 22 to service will probably yield same. Obviously, this is not normal operation. We have been in two near collisions caused by the car doing things not designed to do.
Corrective Action:
Feb. 1, 2024: A short drive on electric during below zero weather, a car wash & a couple 100ft drive into a parking lot. Pulling into a parking space, foot on the brake pedal, ICE roared on accelerating the car over a curb, down an embankment & into a 3ft snow drift before I could stop it by pressing the brake pedal with both feet. We stopped 6in from a power pole. If forward crash avoidance system worked, didn't register in the EEPROM per the service tech! Feb. 17, 2024, during below zero weather, no electric charge, operating on ICE over about 2mi, Pulled into a parking space, foot on the brake pedal, ICE surged accelerating the car up over a 6" high curb onto sidewalk. Stopped car by depressing the brake pedal with both feet. Car stopped 2in before hitting a brick building. It didn't seem the forward crash avoidance system functioned to stop us. As a 35-year electronic design and repair professional, I have attempted to merge the two situations to try to find similarities. Two things: unexpected ICE engine acceleration surge & forward collision sensor not kicking on brakes. Per Volvo tech, Feb. 1, no register in EEPROM of forward crash avoidance or ICE issues. Second visit Feb. 22 to service will probably yield same. Obviously, this is not normal operation. We have been in two near collisions caused by the car doing things not designed to do.
Additional Notes:
Feb. 1, 2024: A short drive on electric during below zero weather, a car wash & a couple 100ft drive into a parking lot. Pulling into a parking space, foot on the brake pedal, ICE roared on accelerating the car over a curb, down an embankment & into a 3ft snow drift before I could stop it by pressing the brake pedal with both feet. We stopped 6in from a power pole. If forward crash avoidance system worked, didn't register in the EEPROM per the service tech! Feb. 17, 2024, during below zero weather, no electric charge, operating on ICE over about 2mi, Pulled into a parking space, foot on the brake pedal, ICE surged accelerating the car up over a 6" high curb onto sidewalk. Stopped car by depressing the brake pedal with both feet. Car stopped 2in before hitting a brick building. It didn't seem the forward crash avoidance system functioned to stop us. As a 35-year electronic design and repair professional, I have attempted to merge the two situations to try to find similarities. Two things: unexpected ICE engine acceleration surge & forward collision sensor not kicking on brakes. Per Volvo tech, Feb. 1, no register in EEPROM of forward crash avoidance or ICE issues. Second visit Feb. 22 to service will probably yield same. Obviously, this is not normal operation. We have been in two near collisions caused by the car doing things not designed to do.
Mfg Campaign: 11572618
Recall Date: Feb 18, 2024
Volvo Car Usa, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Feb. 1, 2024: A short drive on electric during below zero weather, a car wash & a couple 100ft drive into a parking lot. Pulling into a parking space, foot on the brake pedal, ICE roared on accelerating the car over a curb, down an embankment & into a 3ft snow drift before I could stop it by pressing the brake pedal with both feet. We stopped 6in from a power pole. If forward crash avoidance system worked, didn't register in the EEPROM per the service tech! Feb. 17, 2024, during below zero weather, no electric charge, operating on ICE over about 2mi, Pulled into a parking space, foot on the brake pedal, ICE surged accelerating the car up over a 6" high curb onto sidewalk. Stopped car by depressing the brake pedal with both feet. Car stopped 2in before hitting a brick building. It didn't seem the forward crash avoidance system functioned to stop us. As a 35-year electronic design and repair professional, I have attempted to merge the two situations to try to find similarities. Two things: unexpected ICE engine acceleration surge & forward collision sensor not kicking on brakes. Per Volvo tech, Feb. 1, no register in EEPROM of forward crash avoidance or ICE issues. Second visit Feb. 22 to service will probably yield same. Obviously, this is not normal operation. We have been in two near collisions caused by the car doing things not designed to do.
Corrective Action:
Feb. 1, 2024: A short drive on electric during below zero weather, a car wash & a couple 100ft drive into a parking lot. Pulling into a parking space, foot on the brake pedal, ICE roared on accelerating the car over a curb, down an embankment & into a 3ft snow drift before I could stop it by pressing the brake pedal with both feet. We stopped 6in from a power pole. If forward crash avoidance system worked, didn't register in the EEPROM per the service tech! Feb. 17, 2024, during below zero weather, no electric charge, operating on ICE over about 2mi, Pulled into a parking space, foot on the brake pedal, ICE surged accelerating the car up over a 6" high curb onto sidewalk. Stopped car by depressing the brake pedal with both feet. Car stopped 2in before hitting a brick building. It didn't seem the forward crash avoidance system functioned to stop us. As a 35-year electronic design and repair professional, I have attempted to merge the two situations to try to find similarities. Two things: unexpected ICE engine acceleration surge & forward collision sensor not kicking on brakes. Per Volvo tech, Feb. 1, no register in EEPROM of forward crash avoidance or ICE issues. Second visit Feb. 22 to service will probably yield same. Obviously, this is not normal operation. We have been in two near collisions caused by the car doing things not designed to do.
Additional Notes:
Feb. 1, 2024: A short drive on electric during below zero weather, a car wash & a couple 100ft drive into a parking lot. Pulling into a parking space, foot on the brake pedal, ICE roared on accelerating the car over a curb, down an embankment & into a 3ft snow drift before I could stop it by pressing the brake pedal with both feet. We stopped 6in from a power pole. If forward crash avoidance system worked, didn't register in the EEPROM per the service tech! Feb. 17, 2024, during below zero weather, no electric charge, operating on ICE over about 2mi, Pulled into a parking space, foot on the brake pedal, ICE surged accelerating the car up over a 6" high curb onto sidewalk. Stopped car by depressing the brake pedal with both feet. Car stopped 2in before hitting a brick building. It didn't seem the forward crash avoidance system functioned to stop us. As a 35-year electronic design and repair professional, I have attempted to merge the two situations to try to find similarities. Two things: unexpected ICE engine acceleration surge & forward collision sensor not kicking on brakes. Per Volvo tech, Feb. 1, no register in EEPROM of forward crash avoidance or ICE issues. Second visit Feb. 22 to service will probably yield same. Obviously, this is not normal operation. We have been in two near collisions caused by the car doing things not designed to do.
Mfg Campaign: 11572618
Recall Date: Feb 18, 2024
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Volvo XC60. The contact stated that on several occasions while the vehicle was turned on, the radio cluster and instrument panel failed to illuminate. Additionally, the contact stated that he and his wife observed a clicking sound coming from the engine compartment when the vehicle was turned off. The vehicle was taken to a dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,500.
Corrective Action:
The contact owns a 2022 Volvo XC60. The contact stated that on several occasions while the vehicle was turned on, the radio cluster and instrument panel failed to illuminate. Additionally, the contact stated that he and his wife observed a clicking sound coming from the engine compartment when the vehicle was turned off. The vehicle was taken to a dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,500.
Additional Notes:
The contact owns a 2022 Volvo XC60. The contact stated that on several occasions while the vehicle was turned on, the radio cluster and instrument panel failed to illuminate. Additionally, the contact stated that he and his wife observed a clicking sound coming from the engine compartment when the vehicle was turned off. The vehicle was taken to a dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,500.
Mfg Campaign: 11558778
Recall Date: Dec 6, 2023
Volvo Car Usa, Llc
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
TWO PIRELLI SCORPION ZERO TIRES (255/40 R21) RECEIVED ON 2022 VOLVO XC60 RECHARGE AS ORIGINAL EQUIPMENT DEVELOPED MISSING SQUARES/ CHUNKS OF RUBBER IN THE TREAD AREA. THE TWO TIRES MISSING TREAD WERE ORIGINALLY ON THE FRONT AND WERE ROTATED TO THE REAR FOR ADDED SAFETY. ALL 4 MATCHING TIRES WERE DISPOSED AT THE VOLVO DEALER. VOLVO XC60 COULD NO LONGER BE SAFELY DRIVEN AFTER THE REAR DRIVER SIDE TIRE PICKED UP A SCREW. THE SAFETY ISSUE WAS POINTED OUT DURING AN ATTEMPT TO HAVE THE TIRE REPAIRED BECAUSE IT WAS LOSING AIR. THE TECHNICIAN STATED A TIRE REPAIR WOULD INVOLVE CUTTING/SCRAPING THE TREAD FOR INSTALLATION OF A PATCH. THEY BELIEVED THAT THE TIRE WOULD RUPTURE UPON APPLICATION OF A PATCH. SIMILAR DAMAGE WAS FOUND ON THE SECOND TIRE BUT IT WOULD STILL HOLD AIR. ON DIFFERENT OCCASIONS, TWO VOLVO DEALERS AND NTB/MAVIS EXAMINED THE TIRES. ON THE FIRST OCCASION, IT WAS THE VOLVO DEALERS OPINION THE DAMAGE WAS CAUSED BY ALIGNMENT. THEY WOULD NOT REPLACE THE TIRES UNDER WARRANTY. SECOND TIME AT NTB/MAVIS THEY BELIEVED THE TIRE CONSTRUCTION WAS FAULTY AND UNSAFE TO REPAIR. THIRD INSPECTION BY A VOLVO DEALER THOUGHT IT MAY HAVE BEEN CAUSED BY DRIVING OVER GRAVEL/SHARP ROCKS. A LOW PRESSURE WARNING APPEARED ON THE INSTRUMENT PANEL. THE TIRE HAD LOST SOME AIR AND WOULD NOT HOLD AIR LONG WHEN REFILLED. VOLVO'S DEALER REPLACED THE PIRELLI TIRE THAT WOULD NOT HOLD AIR, BUT WOULD NOT REPLACE THE OTHER THREE IN THE SET. MATCHING PIRELLI TIRES COULD NOT BE OBTAINED, SO A SET OF MICHELIN TIRES WERE INSTALLED. OWNER WAS REQUIRED TO PAY FOR THREE, VOLVO COVERED ONE TIRE COST BECAUSE IT WOULD NOT HOLD AIR. NTB/MAVIS ADVISED THEY HAVE DISCONTINUED STOCKING THE PIRELLI SCORPION ZERO TIRE.
Corrective Action:
TWO PIRELLI SCORPION ZERO TIRES (255/40 R21) RECEIVED ON 2022 VOLVO XC60 RECHARGE AS ORIGINAL EQUIPMENT DEVELOPED MISSING SQUARES/ CHUNKS OF RUBBER IN THE TREAD AREA. THE TWO TIRES MISSING TREAD WERE ORIGINALLY ON THE FRONT AND WERE ROTATED TO THE REAR FOR ADDED SAFETY. ALL 4 MATCHING TIRES WERE DISPOSED AT THE VOLVO DEALER. VOLVO XC60 COULD NO LONGER BE SAFELY DRIVEN AFTER THE REAR DRIVER SIDE TIRE PICKED UP A SCREW. THE SAFETY ISSUE WAS POINTED OUT DURING AN ATTEMPT TO HAVE THE TIRE REPAIRED BECAUSE IT WAS LOSING AIR. THE TECHNICIAN STATED A TIRE REPAIR WOULD INVOLVE CUTTING/SCRAPING THE TREAD FOR INSTALLATION OF A PATCH. THEY BELIEVED THAT THE TIRE WOULD RUPTURE UPON APPLICATION OF A PATCH. SIMILAR DAMAGE WAS FOUND ON THE SECOND TIRE BUT IT WOULD STILL HOLD AIR. ON DIFFERENT OCCASIONS, TWO VOLVO DEALERS AND NTB/MAVIS EXAMINED THE TIRES. ON THE FIRST OCCASION, IT WAS THE VOLVO DEALERS OPINION THE DAMAGE WAS CAUSED BY ALIGNMENT. THEY WOULD NOT REPLACE THE TIRES UNDER WARRANTY. SECOND TIME AT NTB/MAVIS THEY BELIEVED THE TIRE CONSTRUCTION WAS FAULTY AND UNSAFE TO REPAIR. THIRD INSPECTION BY A VOLVO DEALER THOUGHT IT MAY HAVE BEEN CAUSED BY DRIVING OVER GRAVEL/SHARP ROCKS. A LOW PRESSURE WARNING APPEARED ON THE INSTRUMENT PANEL. THE TIRE HAD LOST SOME AIR AND WOULD NOT HOLD AIR LONG WHEN REFILLED. VOLVO'S DEALER REPLACED THE PIRELLI TIRE THAT WOULD NOT HOLD AIR, BUT WOULD NOT REPLACE THE OTHER THREE IN THE SET. MATCHING PIRELLI TIRES COULD NOT BE OBTAINED, SO A SET OF MICHELIN TIRES WERE INSTALLED. OWNER WAS REQUIRED TO PAY FOR THREE, VOLVO COVERED ONE TIRE COST BECAUSE IT WOULD NOT HOLD AIR. NTB/MAVIS ADVISED THEY HAVE DISCONTINUED STOCKING THE PIRELLI SCORPION ZERO TIRE.
Additional Notes:
TWO PIRELLI SCORPION ZERO TIRES (255/40 R21) RECEIVED ON 2022 VOLVO XC60 RECHARGE AS ORIGINAL EQUIPMENT DEVELOPED MISSING SQUARES/ CHUNKS OF RUBBER IN THE TREAD AREA. THE TWO TIRES MISSING TREAD WERE ORIGINALLY ON THE FRONT AND WERE ROTATED TO THE REAR FOR ADDED SAFETY. ALL 4 MATCHING TIRES WERE DISPOSED AT THE VOLVO DEALER. VOLVO XC60 COULD NO LONGER BE SAFELY DRIVEN AFTER THE REAR DRIVER SIDE TIRE PICKED UP A SCREW. THE SAFETY ISSUE WAS POINTED OUT DURING AN ATTEMPT TO HAVE THE TIRE REPAIRED BECAUSE IT WAS LOSING AIR. THE TECHNICIAN STATED A TIRE REPAIR WOULD INVOLVE CUTTING/SCRAPING THE TREAD FOR INSTALLATION OF A PATCH. THEY BELIEVED THAT THE TIRE WOULD RUPTURE UPON APPLICATION OF A PATCH. SIMILAR DAMAGE WAS FOUND ON THE SECOND TIRE BUT IT WOULD STILL HOLD AIR. ON DIFFERENT OCCASIONS, TWO VOLVO DEALERS AND NTB/MAVIS EXAMINED THE TIRES. ON THE FIRST OCCASION, IT WAS THE VOLVO DEALERS OPINION THE DAMAGE WAS CAUSED BY ALIGNMENT. THEY WOULD NOT REPLACE THE TIRES UNDER WARRANTY. SECOND TIME AT NTB/MAVIS THEY BELIEVED THE TIRE CONSTRUCTION WAS FAULTY AND UNSAFE TO REPAIR. THIRD INSPECTION BY A VOLVO DEALER THOUGHT IT MAY HAVE BEEN CAUSED BY DRIVING OVER GRAVEL/SHARP ROCKS. A LOW PRESSURE WARNING APPEARED ON THE INSTRUMENT PANEL. THE TIRE HAD LOST SOME AIR AND WOULD NOT HOLD AIR LONG WHEN REFILLED. VOLVO'S DEALER REPLACED THE PIRELLI TIRE THAT WOULD NOT HOLD AIR, BUT WOULD NOT REPLACE THE OTHER THREE IN THE SET. MATCHING PIRELLI TIRES COULD NOT BE OBTAINED, SO A SET OF MICHELIN TIRES WERE INSTALLED. OWNER WAS REQUIRED TO PAY FOR THREE, VOLVO COVERED ONE TIRE COST BECAUSE IT WOULD NOT HOLD AIR. NTB/MAVIS ADVISED THEY HAVE DISCONTINUED STOCKING THE PIRELLI SCORPION ZERO TIRE.
Mfg Campaign: 11551178
Recall Date: Oct 21, 2023
Volvo Car Usa, Llc
Defect Description:
TIRES
Potential Consequences:
Our tires are Continental 255/45R20. It blowouted today when we were on the freeway with the speed at 65 miles per hour. We pulled our car to the shoulder of freeway after the rear driver side tire was blowouted. The tire was completed damage with many explore holes. We can see the bulges too. Our car is only one year old. The tire on right front in the passenger side was blowouted in March this year and we had replaced it. We can prove this tire is a defect tire.
Corrective Action:
Our tires are Continental 255/45R20. It blowouted today when we were on the freeway with the speed at 65 miles per hour. We pulled our car to the shoulder of freeway after the rear driver side tire was blowouted. The tire was completed damage with many explore holes. We can see the bulges too. Our car is only one year old. The tire on right front in the passenger side was blowouted in March this year and we had replaced it. We can prove this tire is a defect tire.
Additional Notes:
Our tires are Continental 255/45R20. It blowouted today when we were on the freeway with the speed at 65 miles per hour. We pulled our car to the shoulder of freeway after the rear driver side tire was blowouted. The tire was completed damage with many explore holes. We can see the bulges too. Our car is only one year old. The tire on right front in the passenger side was blowouted in March this year and we had replaced it. We can prove this tire is a defect tire.
Mfg Campaign: 11524765
Recall Date: Jun 1, 2023
Volvo Car Usa, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have had 5 visits with problems with engine , braking sensors, and automatic braking incidents when no obstruction is noted. Propulsion System failure has occurred 3+ times and turtle mode has come on and limited my speed to 30 MPG. It has also started bouncing and shaking while in reverse. I am extremely concerned about the safety threats and lack of consistency when taking it to be repaired.
Corrective Action:
I have had 5 visits with problems with engine , braking sensors, and automatic braking incidents when no obstruction is noted. Propulsion System failure has occurred 3+ times and turtle mode has come on and limited my speed to 30 MPG. It has also started bouncing and shaking while in reverse. I am extremely concerned about the safety threats and lack of consistency when taking it to be repaired.
Additional Notes:
I have had 5 visits with problems with engine , braking sensors, and automatic braking incidents when no obstruction is noted. Propulsion System failure has occurred 3+ times and turtle mode has come on and limited my speed to 30 MPG. It has also started bouncing and shaking while in reverse. I am extremely concerned about the safety threats and lack of consistency when taking it to be repaired.
Mfg Campaign: 11518763
Recall Date: Apr 24, 2023
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had 5 visits with problems with engine , braking sensors, and automatic braking incidents when no obstruction is noted. Propulsion System failure has occurred 3+ times and turtle mode has come on and limited my speed to 30 MPG. It has also started bouncing and shaking while in reverse. I am extremely concerned about the safety threats and lack of consistency when taking it to be repaired.
Corrective Action:
I have had 5 visits with problems with engine , braking sensors, and automatic braking incidents when no obstruction is noted. Propulsion System failure has occurred 3+ times and turtle mode has come on and limited my speed to 30 MPG. It has also started bouncing and shaking while in reverse. I am extremely concerned about the safety threats and lack of consistency when taking it to be repaired.
Additional Notes:
I have had 5 visits with problems with engine , braking sensors, and automatic braking incidents when no obstruction is noted. Propulsion System failure has occurred 3+ times and turtle mode has come on and limited my speed to 30 MPG. It has also started bouncing and shaking while in reverse. I am extremely concerned about the safety threats and lack of consistency when taking it to be repaired.
Mfg Campaign: 11518763
Recall Date: Apr 24, 2023
Volvo Car Usa, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have had 5 visits with problems with engine , braking sensors, and automatic braking incidents when no obstruction is noted. Propulsion System failure has occurred 3+ times and turtle mode has come on and limited my speed to 30 MPG. It has also started bouncing and shaking while in reverse. I am extremely concerned about the safety threats and lack of consistency when taking it to be repaired.
Corrective Action:
I have had 5 visits with problems with engine , braking sensors, and automatic braking incidents when no obstruction is noted. Propulsion System failure has occurred 3+ times and turtle mode has come on and limited my speed to 30 MPG. It has also started bouncing and shaking while in reverse. I am extremely concerned about the safety threats and lack of consistency when taking it to be repaired.
Additional Notes:
I have had 5 visits with problems with engine , braking sensors, and automatic braking incidents when no obstruction is noted. Propulsion System failure has occurred 3+ times and turtle mode has come on and limited my speed to 30 MPG. It has also started bouncing and shaking while in reverse. I am extremely concerned about the safety threats and lack of consistency when taking it to be repaired.
Mfg Campaign: 11518763
Recall Date: Apr 24, 2023
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle performed an over the air update which failed. The vehicle became inoperable. The vehicle was force started with dash lights indicating multiple system failures. The infotainment system has crashed multiple times rendering climate control non usable. A loaner 2023 XC60 was provided which also resulted in the infotainment center crashing twice. Dealership acknowledged the issue but has no solution for the issue. My concern is there is no guarantee the other safety features are functioning correctly if the most simple electrical component of the vehicle is failing.
Corrective Action:
The vehicle performed an over the air update which failed. The vehicle became inoperable. The vehicle was force started with dash lights indicating multiple system failures. The infotainment system has crashed multiple times rendering climate control non usable. A loaner 2023 XC60 was provided which also resulted in the infotainment center crashing twice. Dealership acknowledged the issue but has no solution for the issue. My concern is there is no guarantee the other safety features are functioning correctly if the most simple electrical component of the vehicle is failing.
Additional Notes:
The vehicle performed an over the air update which failed. The vehicle became inoperable. The vehicle was force started with dash lights indicating multiple system failures. The infotainment system has crashed multiple times rendering climate control non usable. A loaner 2023 XC60 was provided which also resulted in the infotainment center crashing twice. Dealership acknowledged the issue but has no solution for the issue. My concern is there is no guarantee the other safety features are functioning correctly if the most simple electrical component of the vehicle is failing.
Mfg Campaign: 11514260
Recall Date: Mar 28, 2023
Volvo Car Usa, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I purchased the car in April 2022. Did not have any issues until February 2023. Initially, the engine light came on with a turtle icon in the dash screen. I was driving and the car would not go over 45 mph. on a busy street . The car was hesitating badly and also said something about the propulsion? Volvo Ontario towed it from my business and supposedly fixed it. Fast forward the following week, engine light came. Back to dealer, who said the software at that time was not available and it was a recall. A few days later they said they were disconnecting the engine light until new update was available. Back to dealer with update now installed, supposedly this would fix all the engine issues. A few days later, 3/7 I got into car and started it . This mesage came on, "Slow down, the vehicle will reduce speed. Propulsion system failure", Followed by ,"Propulsion System Service Required" with yellow engine light on. Backed out of the driveway and the car started vibrating and shaking violently. Currently waiting on Volvo for next steps. I am so dissapointed with this car and it is a huge concern for safety. I purchased this car because of their reputation for safety.
Corrective Action:
I purchased the car in April 2022. Did not have any issues until February 2023. Initially, the engine light came on with a turtle icon in the dash screen. I was driving and the car would not go over 45 mph. on a busy street . The car was hesitating badly and also said something about the propulsion? Volvo Ontario towed it from my business and supposedly fixed it. Fast forward the following week, engine light came. Back to dealer, who said the software at that time was not available and it was a recall. A few days later they said they were disconnecting the engine light until new update was available. Back to dealer with update now installed, supposedly this would fix all the engine issues. A few days later, 3/7 I got into car and started it . This mesage came on, "Slow down, the vehicle will reduce speed. Propulsion system failure", Followed by ,"Propulsion System Service Required" with yellow engine light on. Backed out of the driveway and the car started vibrating and shaking violently. Currently waiting on Volvo for next steps. I am so dissapointed with this car and it is a huge concern for safety. I purchased this car because of their reputation for safety.
Additional Notes:
I purchased the car in April 2022. Did not have any issues until February 2023. Initially, the engine light came on with a turtle icon in the dash screen. I was driving and the car would not go over 45 mph. on a busy street . The car was hesitating badly and also said something about the propulsion? Volvo Ontario towed it from my business and supposedly fixed it. Fast forward the following week, engine light came. Back to dealer, who said the software at that time was not available and it was a recall. A few days later they said they were disconnecting the engine light until new update was available. Back to dealer with update now installed, supposedly this would fix all the engine issues. A few days later, 3/7 I got into car and started it . This mesage came on, "Slow down, the vehicle will reduce speed. Propulsion system failure", Followed by ,"Propulsion System Service Required" with yellow engine light on. Backed out of the driveway and the car started vibrating and shaking violently. Currently waiting on Volvo for next steps. I am so dissapointed with this car and it is a huge concern for safety. I purchased this car because of their reputation for safety.
Mfg Campaign: 11510620
Recall Date: Mar 7, 2023
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased the car in April 2022. Did not have any issues until February 2023. Initially, the engine light came on with a turtle icon in the dash screen. I was driving and the car would not go over 45 mph. on a busy street . The car was hesitating badly and also said something about the propulsion? Volvo Ontario towed it from my business and supposedly fixed it. Fast forward the following week, engine light came. Back to dealer, who said the software at that time was not available and it was a recall. A few days later they said they were disconnecting the engine light until new update was available. Back to dealer with update now installed, supposedly this would fix all the engine issues. A few days later, 3/7 I got into car and started it . This mesage came on, "Slow down, the vehicle will reduce speed. Propulsion system failure", Followed by ,"Propulsion System Service Required" with yellow engine light on. Backed out of the driveway and the car started vibrating and shaking violently. Currently waiting on Volvo for next steps. I am so dissapointed with this car and it is a huge concern for safety. I purchased this car because of their reputation for safety.
Corrective Action:
I purchased the car in April 2022. Did not have any issues until February 2023. Initially, the engine light came on with a turtle icon in the dash screen. I was driving and the car would not go over 45 mph. on a busy street . The car was hesitating badly and also said something about the propulsion? Volvo Ontario towed it from my business and supposedly fixed it. Fast forward the following week, engine light came. Back to dealer, who said the software at that time was not available and it was a recall. A few days later they said they were disconnecting the engine light until new update was available. Back to dealer with update now installed, supposedly this would fix all the engine issues. A few days later, 3/7 I got into car and started it . This mesage came on, "Slow down, the vehicle will reduce speed. Propulsion system failure", Followed by ,"Propulsion System Service Required" with yellow engine light on. Backed out of the driveway and the car started vibrating and shaking violently. Currently waiting on Volvo for next steps. I am so dissapointed with this car and it is a huge concern for safety. I purchased this car because of their reputation for safety.
Additional Notes:
I purchased the car in April 2022. Did not have any issues until February 2023. Initially, the engine light came on with a turtle icon in the dash screen. I was driving and the car would not go over 45 mph. on a busy street . The car was hesitating badly and also said something about the propulsion? Volvo Ontario towed it from my business and supposedly fixed it. Fast forward the following week, engine light came. Back to dealer, who said the software at that time was not available and it was a recall. A few days later they said they were disconnecting the engine light until new update was available. Back to dealer with update now installed, supposedly this would fix all the engine issues. A few days later, 3/7 I got into car and started it . This mesage came on, "Slow down, the vehicle will reduce speed. Propulsion system failure", Followed by ,"Propulsion System Service Required" with yellow engine light on. Backed out of the driveway and the car started vibrating and shaking violently. Currently waiting on Volvo for next steps. I am so dissapointed with this car and it is a huge concern for safety. I purchased this car because of their reputation for safety.
Mfg Campaign: 11510620
Recall Date: Mar 7, 2023
Volvo Car Usa, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I purchased the car in April 2022. Did not have any issues until February 2023. Initially, the engine light came on with a turtle icon in the dash screen. I was driving and the car would not go over 45 mph. on a busy street . The car was hesitating badly and also said something about the propulsion? Volvo Ontario towed it from my business and supposedly fixed it. Fast forward the following week, engine light came. Back to dealer, who said the software at that time was not available and it was a recall. A few days later they said they were disconnecting the engine light until new update was available. Back to dealer with update now installed, supposedly this would fix all the engine issues. A few days later, 3/7 I got into car and started it . This mesage came on, "Slow down, the vehicle will reduce speed. Propulsion system failure", Followed by ,"Propulsion System Service Required" with yellow engine light on. Backed out of the driveway and the car started vibrating and shaking violently. Currently waiting on Volvo for next steps. I am so dissapointed with this car and it is a huge concern for safety. I purchased this car because of their reputation for safety.
Corrective Action:
I purchased the car in April 2022. Did not have any issues until February 2023. Initially, the engine light came on with a turtle icon in the dash screen. I was driving and the car would not go over 45 mph. on a busy street . The car was hesitating badly and also said something about the propulsion? Volvo Ontario towed it from my business and supposedly fixed it. Fast forward the following week, engine light came. Back to dealer, who said the software at that time was not available and it was a recall. A few days later they said they were disconnecting the engine light until new update was available. Back to dealer with update now installed, supposedly this would fix all the engine issues. A few days later, 3/7 I got into car and started it . This mesage came on, "Slow down, the vehicle will reduce speed. Propulsion system failure", Followed by ,"Propulsion System Service Required" with yellow engine light on. Backed out of the driveway and the car started vibrating and shaking violently. Currently waiting on Volvo for next steps. I am so dissapointed with this car and it is a huge concern for safety. I purchased this car because of their reputation for safety.
Additional Notes:
I purchased the car in April 2022. Did not have any issues until February 2023. Initially, the engine light came on with a turtle icon in the dash screen. I was driving and the car would not go over 45 mph. on a busy street . The car was hesitating badly and also said something about the propulsion? Volvo Ontario towed it from my business and supposedly fixed it. Fast forward the following week, engine light came. Back to dealer, who said the software at that time was not available and it was a recall. A few days later they said they were disconnecting the engine light until new update was available. Back to dealer with update now installed, supposedly this would fix all the engine issues. A few days later, 3/7 I got into car and started it . This mesage came on, "Slow down, the vehicle will reduce speed. Propulsion system failure", Followed by ,"Propulsion System Service Required" with yellow engine light on. Backed out of the driveway and the car started vibrating and shaking violently. Currently waiting on Volvo for next steps. I am so dissapointed with this car and it is a huge concern for safety. I purchased this car because of their reputation for safety.
Mfg Campaign: 11510620
Recall Date: Mar 7, 2023
Volvo Car Usa, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I just purchased car two weeks ago. Got home and tried to familiarize myself with the car. Very intricate car with lots of technology. It is a mainframe on wheels. To my shock, there is no written owners manual in the car. I have been trying to go to the dealership, and customer service, to get said owners manual. I offered to pay for one myself. I am told for environmental reasons that it does not exist. The owners manual is available on the center console of the vehicle. WHAT? What if I am on the side of the road and can't turn on my car, I can't access a manual. Can this be legal? This is not safe. How do we not have a law to require a manual be available for a car sold in the US?
Corrective Action:
I just purchased car two weeks ago. Got home and tried to familiarize myself with the car. Very intricate car with lots of technology. It is a mainframe on wheels. To my shock, there is no written owners manual in the car. I have been trying to go to the dealership, and customer service, to get said owners manual. I offered to pay for one myself. I am told for environmental reasons that it does not exist. The owners manual is available on the center console of the vehicle. WHAT? What if I am on the side of the road and can't turn on my car, I can't access a manual. Can this be legal? This is not safe. How do we not have a law to require a manual be available for a car sold in the US?
Additional Notes:
I just purchased car two weeks ago. Got home and tried to familiarize myself with the car. Very intricate car with lots of technology. It is a mainframe on wheels. To my shock, there is no written owners manual in the car. I have been trying to go to the dealership, and customer service, to get said owners manual. I offered to pay for one myself. I am told for environmental reasons that it does not exist. The owners manual is available on the center console of the vehicle. WHAT? What if I am on the side of the road and can't turn on my car, I can't access a manual. Can this be legal? This is not safe. How do we not have a law to require a manual be available for a car sold in the US?
Mfg Campaign: 11510015
Recall Date: Mar 3, 2023
Volvo Car Usa, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I placed the car in the reverse the backup camera screen went black. I needed to stop and restart the vehicle for the backup camera to start working again.
Corrective Action:
When I placed the car in the reverse the backup camera screen went black. I needed to stop and restart the vehicle for the backup camera to start working again.
Additional Notes:
When I placed the car in the reverse the backup camera screen went black. I needed to stop and restart the vehicle for the backup camera to start working again.
Mfg Campaign: 11506110
Recall Date: Feb 7, 2023
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Google/Android (IHU) electrical system controls the entire car: brakes, engine, safety features, AC/Heat, etc. It is unreliable after 4 repair attempts. Problems started date of delivery (9/6/22) & have been ongoing. The ones that directly affect safety are the auto braking activating without cause, blind spot warning missing motorcycles, lane keeping will pull car towards a hazard in middle of road when you swerve to avoid it and the Google/Android system in general malfunctioning. I live in south Florida and I can assure you that air conditioning is a safety concern, especially in people like me who have medical conditions in which excessive heat exposure can result in an ER visit. My AC has failed upon starting the car as well as following the rebooting of the Google/Android system. The rebooting of the system must be done whenever the system malfunctions & it is wise to pull off the road to do it because everything but engine shuts down during the procedure. I have had to do this several times sitting off the side of the road & the system still wasn't working. It is not safe to have to pull off road so frequently. The automatic braking was particularly frightening, as both I and the car in front of me were both slowing for a stoplight, there was at least 5 car lengths between us & the distance between us was not narrowing. My car suddenly braked. Had someone been close behind me they would likely have rear-ended my car. They might have also assumed I brake-checked them & reacted with anger. Requested Volvo corporate involvement for 4th repair attempt & IHU was replaced. System began malfunctioning again, but blind spot worked. The Google system is apparently unstable, as the 2nd loaner car's backup camera & cross traffic warning froze & failed to alert. Dates: 9-6-22 to 1-25-23 (date they took car for repair try #5). About 4000 miles on it. Volvo says they can't replicate concerns. I have video of some malfunctions & sent to dealer.
Corrective Action:
The Google/Android (IHU) electrical system controls the entire car: brakes, engine, safety features, AC/Heat, etc. It is unreliable after 4 repair attempts. Problems started date of delivery (9/6/22) & have been ongoing. The ones that directly affect safety are the auto braking activating without cause, blind spot warning missing motorcycles, lane keeping will pull car towards a hazard in middle of road when you swerve to avoid it and the Google/Android system in general malfunctioning. I live in south Florida and I can assure you that air conditioning is a safety concern, especially in people like me who have medical conditions in which excessive heat exposure can result in an ER visit. My AC has failed upon starting the car as well as following the rebooting of the Google/Android system. The rebooting of the system must be done whenever the system malfunctions & it is wise to pull off the road to do it because everything but engine shuts down during the procedure. I have had to do this several times sitting off the side of the road & the system still wasn't working. It is not safe to have to pull off road so frequently. The automatic braking was particularly frightening, as both I and the car in front of me were both slowing for a stoplight, there was at least 5 car lengths between us & the distance between us was not narrowing. My car suddenly braked. Had someone been close behind me they would likely have rear-ended my car. They might have also assumed I brake-checked them & reacted with anger. Requested Volvo corporate involvement for 4th repair attempt & IHU was replaced. System began malfunctioning again, but blind spot worked. The Google system is apparently unstable, as the 2nd loaner car's backup camera & cross traffic warning froze & failed to alert. Dates: 9-6-22 to 1-25-23 (date they took car for repair try #5). About 4000 miles on it. Volvo says they can't replicate concerns. I have video of some malfunctions & sent to dealer.
Additional Notes:
The Google/Android (IHU) electrical system controls the entire car: brakes, engine, safety features, AC/Heat, etc. It is unreliable after 4 repair attempts. Problems started date of delivery (9/6/22) & have been ongoing. The ones that directly affect safety are the auto braking activating without cause, blind spot warning missing motorcycles, lane keeping will pull car towards a hazard in middle of road when you swerve to avoid it and the Google/Android system in general malfunctioning. I live in south Florida and I can assure you that air conditioning is a safety concern, especially in people like me who have medical conditions in which excessive heat exposure can result in an ER visit. My AC has failed upon starting the car as well as following the rebooting of the Google/Android system. The rebooting of the system must be done whenever the system malfunctions & it is wise to pull off the road to do it because everything but engine shuts down during the procedure. I have had to do this several times sitting off the side of the road & the system still wasn't working. It is not safe to have to pull off road so frequently. The automatic braking was particularly frightening, as both I and the car in front of me were both slowing for a stoplight, there was at least 5 car lengths between us & the distance between us was not narrowing. My car suddenly braked. Had someone been close behind me they would likely have rear-ended my car. They might have also assumed I brake-checked them & reacted with anger. Requested Volvo corporate involvement for 4th repair attempt & IHU was replaced. System began malfunctioning again, but blind spot worked. The Google system is apparently unstable, as the 2nd loaner car's backup camera & cross traffic warning froze & failed to alert. Dates: 9-6-22 to 1-25-23 (date they took car for repair try #5). About 4000 miles on it. Volvo says they can't replicate concerns. I have video of some malfunctions & sent to dealer.
Mfg Campaign: 11504963
Recall Date: Feb 1, 2023
Volvo Car Usa, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Google/Android (IHU) electrical system controls the entire car: brakes, engine, safety features, AC/Heat, etc. It is unreliable after 4 repair attempts. Problems started date of delivery (9/6/22) & have been ongoing. The ones that directly affect safety are the auto braking activating without cause, blind spot warning missing motorcycles, lane keeping will pull car towards a hazard in middle of road when you swerve to avoid it and the Google/Android system in general malfunctioning. I live in south Florida and I can assure you that air conditioning is a safety concern, especially in people like me who have medical conditions in which excessive heat exposure can result in an ER visit. My AC has failed upon starting the car as well as following the rebooting of the Google/Android system. The rebooting of the system must be done whenever the system malfunctions & it is wise to pull off the road to do it because everything but engine shuts down during the procedure. I have had to do this several times sitting off the side of the road & the system still wasn't working. It is not safe to have to pull off road so frequently. The automatic braking was particularly frightening, as both I and the car in front of me were both slowing for a stoplight, there was at least 5 car lengths between us & the distance between us was not narrowing. My car suddenly braked. Had someone been close behind me they would likely have rear-ended my car. They might have also assumed I brake-checked them & reacted with anger. Requested Volvo corporate involvement for 4th repair attempt & IHU was replaced. System began malfunctioning again, but blind spot worked. The Google system is apparently unstable, as the 2nd loaner car's backup camera & cross traffic warning froze & failed to alert. Dates: 9-6-22 to 1-25-23 (date they took car for repair try #5). About 4000 miles on it. Volvo says they can't replicate concerns. I have video of some malfunctions & sent to dealer.
Corrective Action:
The Google/Android (IHU) electrical system controls the entire car: brakes, engine, safety features, AC/Heat, etc. It is unreliable after 4 repair attempts. Problems started date of delivery (9/6/22) & have been ongoing. The ones that directly affect safety are the auto braking activating without cause, blind spot warning missing motorcycles, lane keeping will pull car towards a hazard in middle of road when you swerve to avoid it and the Google/Android system in general malfunctioning. I live in south Florida and I can assure you that air conditioning is a safety concern, especially in people like me who have medical conditions in which excessive heat exposure can result in an ER visit. My AC has failed upon starting the car as well as following the rebooting of the Google/Android system. The rebooting of the system must be done whenever the system malfunctions & it is wise to pull off the road to do it because everything but engine shuts down during the procedure. I have had to do this several times sitting off the side of the road & the system still wasn't working. It is not safe to have to pull off road so frequently. The automatic braking was particularly frightening, as both I and the car in front of me were both slowing for a stoplight, there was at least 5 car lengths between us & the distance between us was not narrowing. My car suddenly braked. Had someone been close behind me they would likely have rear-ended my car. They might have also assumed I brake-checked them & reacted with anger. Requested Volvo corporate involvement for 4th repair attempt & IHU was replaced. System began malfunctioning again, but blind spot worked. The Google system is apparently unstable, as the 2nd loaner car's backup camera & cross traffic warning froze & failed to alert. Dates: 9-6-22 to 1-25-23 (date they took car for repair try #5). About 4000 miles on it. Volvo says they can't replicate concerns. I have video of some malfunctions & sent to dealer.
Additional Notes:
The Google/Android (IHU) electrical system controls the entire car: brakes, engine, safety features, AC/Heat, etc. It is unreliable after 4 repair attempts. Problems started date of delivery (9/6/22) & have been ongoing. The ones that directly affect safety are the auto braking activating without cause, blind spot warning missing motorcycles, lane keeping will pull car towards a hazard in middle of road when you swerve to avoid it and the Google/Android system in general malfunctioning. I live in south Florida and I can assure you that air conditioning is a safety concern, especially in people like me who have medical conditions in which excessive heat exposure can result in an ER visit. My AC has failed upon starting the car as well as following the rebooting of the Google/Android system. The rebooting of the system must be done whenever the system malfunctions & it is wise to pull off the road to do it because everything but engine shuts down during the procedure. I have had to do this several times sitting off the side of the road & the system still wasn't working. It is not safe to have to pull off road so frequently. The automatic braking was particularly frightening, as both I and the car in front of me were both slowing for a stoplight, there was at least 5 car lengths between us & the distance between us was not narrowing. My car suddenly braked. Had someone been close behind me they would likely have rear-ended my car. They might have also assumed I brake-checked them & reacted with anger. Requested Volvo corporate involvement for 4th repair attempt & IHU was replaced. System began malfunctioning again, but blind spot worked. The Google system is apparently unstable, as the 2nd loaner car's backup camera & cross traffic warning froze & failed to alert. Dates: 9-6-22 to 1-25-23 (date they took car for repair try #5). About 4000 miles on it. Volvo says they can't replicate concerns. I have video of some malfunctions & sent to dealer.
Mfg Campaign: 11504963
Recall Date: Feb 1, 2023
Volvo Car Usa, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The Google/Android (IHU) electrical system controls the entire car: brakes, engine, safety features, AC/Heat, etc. It is unreliable after 4 repair attempts. Problems started date of delivery (9/6/22) & have been ongoing. The ones that directly affect safety are the auto braking activating without cause, blind spot warning missing motorcycles, lane keeping will pull car towards a hazard in middle of road when you swerve to avoid it and the Google/Android system in general malfunctioning. I live in south Florida and I can assure you that air conditioning is a safety concern, especially in people like me who have medical conditions in which excessive heat exposure can result in an ER visit. My AC has failed upon starting the car as well as following the rebooting of the Google/Android system. The rebooting of the system must be done whenever the system malfunctions & it is wise to pull off the road to do it because everything but engine shuts down during the procedure. I have had to do this several times sitting off the side of the road & the system still wasn't working. It is not safe to have to pull off road so frequently. The automatic braking was particularly frightening, as both I and the car in front of me were both slowing for a stoplight, there was at least 5 car lengths between us & the distance between us was not narrowing. My car suddenly braked. Had someone been close behind me they would likely have rear-ended my car. They might have also assumed I brake-checked them & reacted with anger. Requested Volvo corporate involvement for 4th repair attempt & IHU was replaced. System began malfunctioning again, but blind spot worked. The Google system is apparently unstable, as the 2nd loaner car's backup camera & cross traffic warning froze & failed to alert. Dates: 9-6-22 to 1-25-23 (date they took car for repair try #5). About 4000 miles on it. Volvo says they can't replicate concerns. I have video of some malfunctions & sent to dealer.
Corrective Action:
The Google/Android (IHU) electrical system controls the entire car: brakes, engine, safety features, AC/Heat, etc. It is unreliable after 4 repair attempts. Problems started date of delivery (9/6/22) & have been ongoing. The ones that directly affect safety are the auto braking activating without cause, blind spot warning missing motorcycles, lane keeping will pull car towards a hazard in middle of road when you swerve to avoid it and the Google/Android system in general malfunctioning. I live in south Florida and I can assure you that air conditioning is a safety concern, especially in people like me who have medical conditions in which excessive heat exposure can result in an ER visit. My AC has failed upon starting the car as well as following the rebooting of the Google/Android system. The rebooting of the system must be done whenever the system malfunctions & it is wise to pull off the road to do it because everything but engine shuts down during the procedure. I have had to do this several times sitting off the side of the road & the system still wasn't working. It is not safe to have to pull off road so frequently. The automatic braking was particularly frightening, as both I and the car in front of me were both slowing for a stoplight, there was at least 5 car lengths between us & the distance between us was not narrowing. My car suddenly braked. Had someone been close behind me they would likely have rear-ended my car. They might have also assumed I brake-checked them & reacted with anger. Requested Volvo corporate involvement for 4th repair attempt & IHU was replaced. System began malfunctioning again, but blind spot worked. The Google system is apparently unstable, as the 2nd loaner car's backup camera & cross traffic warning froze & failed to alert. Dates: 9-6-22 to 1-25-23 (date they took car for repair try #5). About 4000 miles on it. Volvo says they can't replicate concerns. I have video of some malfunctions & sent to dealer.
Additional Notes:
The Google/Android (IHU) electrical system controls the entire car: brakes, engine, safety features, AC/Heat, etc. It is unreliable after 4 repair attempts. Problems started date of delivery (9/6/22) & have been ongoing. The ones that directly affect safety are the auto braking activating without cause, blind spot warning missing motorcycles, lane keeping will pull car towards a hazard in middle of road when you swerve to avoid it and the Google/Android system in general malfunctioning. I live in south Florida and I can assure you that air conditioning is a safety concern, especially in people like me who have medical conditions in which excessive heat exposure can result in an ER visit. My AC has failed upon starting the car as well as following the rebooting of the Google/Android system. The rebooting of the system must be done whenever the system malfunctions & it is wise to pull off the road to do it because everything but engine shuts down during the procedure. I have had to do this several times sitting off the side of the road & the system still wasn't working. It is not safe to have to pull off road so frequently. The automatic braking was particularly frightening, as both I and the car in front of me were both slowing for a stoplight, there was at least 5 car lengths between us & the distance between us was not narrowing. My car suddenly braked. Had someone been close behind me they would likely have rear-ended my car. They might have also assumed I brake-checked them & reacted with anger. Requested Volvo corporate involvement for 4th repair attempt & IHU was replaced. System began malfunctioning again, but blind spot worked. The Google system is apparently unstable, as the 2nd loaner car's backup camera & cross traffic warning froze & failed to alert. Dates: 9-6-22 to 1-25-23 (date they took car for repair try #5). About 4000 miles on it. Volvo says they can't replicate concerns. I have video of some malfunctions & sent to dealer.
Mfg Campaign: 11504963
Recall Date: Feb 1, 2023
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Picked the vehicle up from dealership, rapidly received errors in May 2022. Errors as follows; Blind Spot Sensor service required, rear auto brake reduced functionality, park assist system reduced functionality, vehicle had less that 15 miles. A different incident in May, the AC wouldn’t work and had to shut down and reset screen. July 2022, car would not start with either key, confirmed both keys working. Would not recognize key or respond to app, eventually radio would come on but car wouldn’t crank. Dealership updated software. August 2022, GPS kept dropping and continued issues with electrical, TCAM module replaced.
Corrective Action:
Picked the vehicle up from dealership, rapidly received errors in May 2022. Errors as follows; Blind Spot Sensor service required, rear auto brake reduced functionality, park assist system reduced functionality, vehicle had less that 15 miles. A different incident in May, the AC wouldn’t work and had to shut down and reset screen. July 2022, car would not start with either key, confirmed both keys working. Would not recognize key or respond to app, eventually radio would come on but car wouldn’t crank. Dealership updated software. August 2022, GPS kept dropping and continued issues with electrical, TCAM module replaced.
Additional Notes:
Picked the vehicle up from dealership, rapidly received errors in May 2022. Errors as follows; Blind Spot Sensor service required, rear auto brake reduced functionality, park assist system reduced functionality, vehicle had less that 15 miles. A different incident in May, the AC wouldn’t work and had to shut down and reset screen. July 2022, car would not start with either key, confirmed both keys working. Would not recognize key or respond to app, eventually radio would come on but car wouldn’t crank. Dealership updated software. August 2022, GPS kept dropping and continued issues with electrical, TCAM module replaced.
Mfg Campaign: 11503641
Recall Date: Jan 25, 2023
Volvo Car Usa, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Picked the vehicle up from dealership, rapidly received errors in May 2022. Errors as follows; Blind Spot Sensor service required, rear auto brake reduced functionality, park assist system reduced functionality, vehicle had less that 15 miles. A different incident in May, the AC wouldn’t work and had to shut down and reset screen. July 2022, car would not start with either key, confirmed both keys working. Would not recognize key or respond to app, eventually radio would come on but car wouldn’t crank. Dealership updated software. August 2022, GPS kept dropping and continued issues with electrical, TCAM module replaced.
Corrective Action:
Picked the vehicle up from dealership, rapidly received errors in May 2022. Errors as follows; Blind Spot Sensor service required, rear auto brake reduced functionality, park assist system reduced functionality, vehicle had less that 15 miles. A different incident in May, the AC wouldn’t work and had to shut down and reset screen. July 2022, car would not start with either key, confirmed both keys working. Would not recognize key or respond to app, eventually radio would come on but car wouldn’t crank. Dealership updated software. August 2022, GPS kept dropping and continued issues with electrical, TCAM module replaced.
Additional Notes:
Picked the vehicle up from dealership, rapidly received errors in May 2022. Errors as follows; Blind Spot Sensor service required, rear auto brake reduced functionality, park assist system reduced functionality, vehicle had less that 15 miles. A different incident in May, the AC wouldn’t work and had to shut down and reset screen. July 2022, car would not start with either key, confirmed both keys working. Would not recognize key or respond to app, eventually radio would come on but car wouldn’t crank. Dealership updated software. August 2022, GPS kept dropping and continued issues with electrical, TCAM module replaced.
Mfg Campaign: 11503641
Recall Date: Jan 25, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025