Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10320
Recall Date: May 1, 2025
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: R10312
Recall Date: Mar 20, 2025
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10213
Recall Date: Jan 5, 2023
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10198
Recall Date: Oct 20, 2022
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10111
Recall Date: Sep 1, 2021
Consumer Complaints
89 ComplaintsVolvo Car Usa, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
ready to drive feature in traffic can cause a crash, when ur stock in traffic and be in the first row at red light, if the front car that pass the red light move, the vehicule advise you to move foward with visual and audio signal if you dont look up the light is green, you can accelerate and run out with red light and crash
Corrective Action:
ready to drive feature in traffic can cause a crash, when ur stock in traffic and be in the first row at red light, if the front car that pass the red light move, the vehicule advise you to move foward with visual and audio signal if you dont look up the light is green, you can accelerate and run out with red light and crash
Additional Notes:
ready to drive feature in traffic can cause a crash, when ur stock in traffic and be in the first row at red light, if the front car that pass the red light move, the vehicule advise you to move foward with visual and audio signal if you dont look up the light is green, you can accelerate and run out with red light and crash
Mfg Campaign: 11450116
Recall Date: Feb 3, 2022
Volvo Car Usa, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
ready to drive feature in traffic can cause a crash, when ur stock in traffic and be in the first row at red light, if the front car that pass the red light move, the vehicule advise you to move foward with visual and audio signal if you dont look up the light is green, you can accelerate and run out with red light and crash
Corrective Action:
ready to drive feature in traffic can cause a crash, when ur stock in traffic and be in the first row at red light, if the front car that pass the red light move, the vehicule advise you to move foward with visual and audio signal if you dont look up the light is green, you can accelerate and run out with red light and crash
Additional Notes:
ready to drive feature in traffic can cause a crash, when ur stock in traffic and be in the first row at red light, if the front car that pass the red light move, the vehicule advise you to move foward with visual and audio signal if you dont look up the light is green, you can accelerate and run out with red light and crash
Mfg Campaign: 11450116
Recall Date: Feb 3, 2022
Volvo Car Usa, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
electrical Emergency break do not function in steep slope, project message “the emergency break can hold vehicule weight” seriously that scare me
Corrective Action:
electrical Emergency break do not function in steep slope, project message “the emergency break can hold vehicule weight” seriously that scare me
Additional Notes:
electrical Emergency break do not function in steep slope, project message “the emergency break can hold vehicule weight” seriously that scare me
Mfg Campaign: 11450315
Recall Date: Feb 3, 2022
Volvo Car Usa, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The contact owns a 2022 Volvo XC60. While driving at various speeds, the contact discovered that the lane assist safety feature failed to recognize the single or double yellow lines. In addition, he also discovered that the lane assists safety feature did not operate while driving under 35 MPH. The contact also mentioned that the seat belt audible alert would only chime twice and that the warning light would disappear after 45 seconds. The contact stated that without the constant reminder, a person might forget to use the seat belt. The dealer was notified about the seat belt issue and informed that customers preferred a limited seat belt reminder. The contact disagreed and stated that the seat belt reminder should remain constant until the seat belt was securely fastened. The contact sent an email to the manufacturer; however, the contact had not yet received a response. The vehicle was not repaired. The failure mileage was 0.
Corrective Action:
The contact owns a 2022 Volvo XC60. While driving at various speeds, the contact discovered that the lane assist safety feature failed to recognize the single or double yellow lines. In addition, he also discovered that the lane assists safety feature did not operate while driving under 35 MPH. The contact also mentioned that the seat belt audible alert would only chime twice and that the warning light would disappear after 45 seconds. The contact stated that without the constant reminder, a person might forget to use the seat belt. The dealer was notified about the seat belt issue and informed that customers preferred a limited seat belt reminder. The contact disagreed and stated that the seat belt reminder should remain constant until the seat belt was securely fastened. The contact sent an email to the manufacturer; however, the contact had not yet received a response. The vehicle was not repaired. The failure mileage was 0.
Additional Notes:
The contact owns a 2022 Volvo XC60. While driving at various speeds, the contact discovered that the lane assist safety feature failed to recognize the single or double yellow lines. In addition, he also discovered that the lane assists safety feature did not operate while driving under 35 MPH. The contact also mentioned that the seat belt audible alert would only chime twice and that the warning light would disappear after 45 seconds. The contact stated that without the constant reminder, a person might forget to use the seat belt. The dealer was notified about the seat belt issue and informed that customers preferred a limited seat belt reminder. The contact disagreed and stated that the seat belt reminder should remain constant until the seat belt was securely fastened. The contact sent an email to the manufacturer; however, the contact had not yet received a response. The vehicle was not repaired. The failure mileage was 0.
Mfg Campaign: 11449536
Recall Date: Jan 31, 2022
Volvo Car Usa, Llc
Defect Description:
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
Potential Consequences:
The contact owns a 2022 Volvo XC60. While driving at various speeds, the contact discovered that the lane assist safety feature failed to recognize the single or double yellow lines. In addition, he also discovered that the lane assists safety feature did not operate while driving under 35 MPH. The contact also mentioned that the seat belt audible alert would only chime twice and that the warning light would disappear after 45 seconds. The contact stated that without the constant reminder, a person might forget to use the seat belt. The dealer was notified about the seat belt issue and informed that customers preferred a limited seat belt reminder. The contact disagreed and stated that the seat belt reminder should remain constant until the seat belt was securely fastened. The contact sent an email to the manufacturer; however, the contact had not yet received a response. The vehicle was not repaired. The failure mileage was 0.
Corrective Action:
The contact owns a 2022 Volvo XC60. While driving at various speeds, the contact discovered that the lane assist safety feature failed to recognize the single or double yellow lines. In addition, he also discovered that the lane assists safety feature did not operate while driving under 35 MPH. The contact also mentioned that the seat belt audible alert would only chime twice and that the warning light would disappear after 45 seconds. The contact stated that without the constant reminder, a person might forget to use the seat belt. The dealer was notified about the seat belt issue and informed that customers preferred a limited seat belt reminder. The contact disagreed and stated that the seat belt reminder should remain constant until the seat belt was securely fastened. The contact sent an email to the manufacturer; however, the contact had not yet received a response. The vehicle was not repaired. The failure mileage was 0.
Additional Notes:
The contact owns a 2022 Volvo XC60. While driving at various speeds, the contact discovered that the lane assist safety feature failed to recognize the single or double yellow lines. In addition, he also discovered that the lane assists safety feature did not operate while driving under 35 MPH. The contact also mentioned that the seat belt audible alert would only chime twice and that the warning light would disappear after 45 seconds. The contact stated that without the constant reminder, a person might forget to use the seat belt. The dealer was notified about the seat belt issue and informed that customers preferred a limited seat belt reminder. The contact disagreed and stated that the seat belt reminder should remain constant until the seat belt was securely fastened. The contact sent an email to the manufacturer; however, the contact had not yet received a response. The vehicle was not repaired. The failure mileage was 0.
Mfg Campaign: 11449536
Recall Date: Jan 31, 2022
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I had only had my car for approximately 2 weeks and had to have it towed to the dealership due to an electrical problem that caused my car to act like it was running out of gas. The dealership had my car for about 3 days and it was an computer problem with the batteries not communicating between systems so they had to order a new module and reset the computer. Another 3 weeks later my parking alert sensors started going off and wouldn’t go off they just stayed on once again took to dealership and it was a computer problem. Both issues was fixed but was told don’t be surprised if happens again might happen until Volvo gets the whole company program updates and if it does happen just bring it back to the dealership and have computer reset. It’s just an inconvenience to think I might have to take my car or have my car towed to the dealership every 2-3 weeks because of a computer update issue this is a brand new car. But I love this car I just hope Volvo gets the computer system fixed for good. Dealership said they had others come in for check engine lights on and other lights even though nothing wrong just a computer issue.
Corrective Action:
I had only had my car for approximately 2 weeks and had to have it towed to the dealership due to an electrical problem that caused my car to act like it was running out of gas. The dealership had my car for about 3 days and it was an computer problem with the batteries not communicating between systems so they had to order a new module and reset the computer. Another 3 weeks later my parking alert sensors started going off and wouldn’t go off they just stayed on once again took to dealership and it was a computer problem. Both issues was fixed but was told don’t be surprised if happens again might happen until Volvo gets the whole company program updates and if it does happen just bring it back to the dealership and have computer reset. It’s just an inconvenience to think I might have to take my car or have my car towed to the dealership every 2-3 weeks because of a computer update issue this is a brand new car. But I love this car I just hope Volvo gets the computer system fixed for good. Dealership said they had others come in for check engine lights on and other lights even though nothing wrong just a computer issue.
Additional Notes:
I had only had my car for approximately 2 weeks and had to have it towed to the dealership due to an electrical problem that caused my car to act like it was running out of gas. The dealership had my car for about 3 days and it was an computer problem with the batteries not communicating between systems so they had to order a new module and reset the computer. Another 3 weeks later my parking alert sensors started going off and wouldn’t go off they just stayed on once again took to dealership and it was a computer problem. Both issues was fixed but was told don’t be surprised if happens again might happen until Volvo gets the whole company program updates and if it does happen just bring it back to the dealership and have computer reset. It’s just an inconvenience to think I might have to take my car or have my car towed to the dealership every 2-3 weeks because of a computer update issue this is a brand new car. But I love this car I just hope Volvo gets the computer system fixed for good. Dealership said they had others come in for check engine lights on and other lights even though nothing wrong just a computer issue.
Mfg Campaign: 11448488
Recall Date: Jan 22, 2022
Volvo Car Usa, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Volvo rushed the 2022 model year XC60 with the new Google infotainment to market before all the bugs were worked out. While driving after 4 weeks of ownership, the HVAC was not working so unable to defog the windshield, the turn signal lights were not working, maps and speed limit alerts not working. Had to manually reboot the infotainment to regain these necessary safety features. There are numerous internet forums describing issues with the new Google based infotainment that Volvo is using and the slow response to address them. Even the dealer is aware of these reported issues.
Corrective Action:
Volvo rushed the 2022 model year XC60 with the new Google infotainment to market before all the bugs were worked out. While driving after 4 weeks of ownership, the HVAC was not working so unable to defog the windshield, the turn signal lights were not working, maps and speed limit alerts not working. Had to manually reboot the infotainment to regain these necessary safety features. There are numerous internet forums describing issues with the new Google based infotainment that Volvo is using and the slow response to address them. Even the dealer is aware of these reported issues.
Additional Notes:
Volvo rushed the 2022 model year XC60 with the new Google infotainment to market before all the bugs were worked out. While driving after 4 weeks of ownership, the HVAC was not working so unable to defog the windshield, the turn signal lights were not working, maps and speed limit alerts not working. Had to manually reboot the infotainment to regain these necessary safety features. There are numerous internet forums describing issues with the new Google based infotainment that Volvo is using and the slow response to address them. Even the dealer is aware of these reported issues.
Mfg Campaign: 11447254
Recall Date: Jan 12, 2022
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Volvo rushed the 2022 model year XC60 with the new Google infotainment to market before all the bugs were worked out. While driving after 4 weeks of ownership, the HVAC was not working so unable to defog the windshield, the turn signal lights were not working, maps and speed limit alerts not working. Had to manually reboot the infotainment to regain these necessary safety features. There are numerous internet forums describing issues with the new Google based infotainment that Volvo is using and the slow response to address them. Even the dealer is aware of these reported issues.
Corrective Action:
Volvo rushed the 2022 model year XC60 with the new Google infotainment to market before all the bugs were worked out. While driving after 4 weeks of ownership, the HVAC was not working so unable to defog the windshield, the turn signal lights were not working, maps and speed limit alerts not working. Had to manually reboot the infotainment to regain these necessary safety features. There are numerous internet forums describing issues with the new Google based infotainment that Volvo is using and the slow response to address them. Even the dealer is aware of these reported issues.
Additional Notes:
Volvo rushed the 2022 model year XC60 with the new Google infotainment to market before all the bugs were worked out. While driving after 4 weeks of ownership, the HVAC was not working so unable to defog the windshield, the turn signal lights were not working, maps and speed limit alerts not working. Had to manually reboot the infotainment to regain these necessary safety features. There are numerous internet forums describing issues with the new Google based infotainment that Volvo is using and the slow response to address them. Even the dealer is aware of these reported issues.
Mfg Campaign: 11447254
Recall Date: Jan 12, 2022
Volvo Car Usa, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Volvo rushed the 2022 model year XC60 with the new Google infotainment to market before all the bugs were worked out. While driving after 4 weeks of ownership, the HVAC was not working so unable to defog the windshield, the turn signal lights were not working, maps and speed limit alerts not working. Had to manually reboot the infotainment to regain these necessary safety features. There are numerous internet forums describing issues with the new Google based infotainment that Volvo is using and the slow response to address them. Even the dealer is aware of these reported issues.
Corrective Action:
Volvo rushed the 2022 model year XC60 with the new Google infotainment to market before all the bugs were worked out. While driving after 4 weeks of ownership, the HVAC was not working so unable to defog the windshield, the turn signal lights were not working, maps and speed limit alerts not working. Had to manually reboot the infotainment to regain these necessary safety features. There are numerous internet forums describing issues with the new Google based infotainment that Volvo is using and the slow response to address them. Even the dealer is aware of these reported issues.
Additional Notes:
Volvo rushed the 2022 model year XC60 with the new Google infotainment to market before all the bugs were worked out. While driving after 4 weeks of ownership, the HVAC was not working so unable to defog the windshield, the turn signal lights were not working, maps and speed limit alerts not working. Had to manually reboot the infotainment to regain these necessary safety features. There are numerous internet forums describing issues with the new Google based infotainment that Volvo is using and the slow response to address them. Even the dealer is aware of these reported issues.
Mfg Campaign: 11447254
Recall Date: Jan 12, 2022
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