Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB13 / 23TA13
Recall Date: Nov 1, 2023
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Toyota H0Z Lexus HLF
Recall Date: Dec 20, 2017
Consumer Complaints
406 ComplaintsToyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
AUTO LIGHT FEATURE DOES NOT WORK PROPERLY: ON MANY OCCASIONS (ABOUT 2-3 TIMES PER WEEK), WHILE CAR IS IN MOTION EARLY IN THE MORNING AND AT NIGHT, WITH THE HEADLIGHTS IN THE "AUTO" MODE AND THE AUTOMATIC HIGH BEAM FEATURE ENABLED. WHEN STARTING THE CAR, THE AUTO LIGHT FUNCTION SEEMS TO BE DELAYED. IT DOES NOT WORK INITIALLY BUT STARTS WORKING AFTER THE CAR IS IN MOTION FOR SEVERAL MINUTES. THE AUTO LIGHT FEATURE IS NOT STAYING ON AFTER CAR IS IN MOTION AT NIGHT, LIGHTS TURN OFF BY THEMSELVES FOR A FEW SECONDS CAUSING ME TO DRIVE WITHOUT LIGHTS BEFORE THEY TURN THEMSELVES BACK ON. LUCKILY I WAS DRIVING SLOWLY, OTHERWISE IT COULD HAVE CAUSED A SERIOUS ACCIDENT. I TOOK THE CAR TO THE DEALER A FEW TIMES TO FIX THE ISSUE BUT THEY COULDN'T FIGURE OUT THE CAUSE OF THE PROBLEM. NO SOLUTION. THEY SUGGUESTED THAT I MANUALLY OPERATE THE LIGHTS. I DO NOT THINK THAT I OR ANY OTHER CAR OWNERS SHOULD PAY MONEY FOR A BRAND NEW CAR THAT OFFERS CONVENIENCE FEATURES THAT DO NOT WORK. I WAS TOLD THAT THERE IS A MECHANIC AT THIS PARTICULAR DEALERSHIP THAT OWNS THE SAME CAR MODEL AND IS HAVING THE SAME ISSUE WITH HIS CAR. THIS ISSUE IS NEW AND TO MY KNOWLEDGE, THERE IS NOT A TECHNICAL SERVICE BULLETIN. ALSO, THERE ARE TIMES THAT I SMELL GAS IN THE CAR WHILE THE CAR IS IN MOTION. THE DEALER COULDN'T FIND ANY GAS LEAKS WHEN CHECKED.
Corrective Action:
AUTO LIGHT FEATURE DOES NOT WORK PROPERLY: ON MANY OCCASIONS (ABOUT 2-3 TIMES PER WEEK), WHILE CAR IS IN MOTION EARLY IN THE MORNING AND AT NIGHT, WITH THE HEADLIGHTS IN THE "AUTO" MODE AND THE AUTOMATIC HIGH BEAM FEATURE ENABLED. WHEN STARTING THE CAR, THE AUTO LIGHT FUNCTION SEEMS TO BE DELAYED. IT DOES NOT WORK INITIALLY BUT STARTS WORKING AFTER THE CAR IS IN MOTION FOR SEVERAL MINUTES. THE AUTO LIGHT FEATURE IS NOT STAYING ON AFTER CAR IS IN MOTION AT NIGHT, LIGHTS TURN OFF BY THEMSELVES FOR A FEW SECONDS CAUSING ME TO DRIVE WITHOUT LIGHTS BEFORE THEY TURN THEMSELVES BACK ON. LUCKILY I WAS DRIVING SLOWLY, OTHERWISE IT COULD HAVE CAUSED A SERIOUS ACCIDENT. I TOOK THE CAR TO THE DEALER A FEW TIMES TO FIX THE ISSUE BUT THEY COULDN'T FIGURE OUT THE CAUSE OF THE PROBLEM. NO SOLUTION. THEY SUGGUESTED THAT I MANUALLY OPERATE THE LIGHTS. I DO NOT THINK THAT I OR ANY OTHER CAR OWNERS SHOULD PAY MONEY FOR A BRAND NEW CAR THAT OFFERS CONVENIENCE FEATURES THAT DO NOT WORK. I WAS TOLD THAT THERE IS A MECHANIC AT THIS PARTICULAR DEALERSHIP THAT OWNS THE SAME CAR MODEL AND IS HAVING THE SAME ISSUE WITH HIS CAR. THIS ISSUE IS NEW AND TO MY KNOWLEDGE, THERE IS NOT A TECHNICAL SERVICE BULLETIN. ALSO, THERE ARE TIMES THAT I SMELL GAS IN THE CAR WHILE THE CAR IS IN MOTION. THE DEALER COULDN'T FIND ANY GAS LEAKS WHEN CHECKED.
Additional Notes:
AUTO LIGHT FEATURE DOES NOT WORK PROPERLY: ON MANY OCCASIONS (ABOUT 2-3 TIMES PER WEEK), WHILE CAR IS IN MOTION EARLY IN THE MORNING AND AT NIGHT, WITH THE HEADLIGHTS IN THE "AUTO" MODE AND THE AUTOMATIC HIGH BEAM FEATURE ENABLED. WHEN STARTING THE CAR, THE AUTO LIGHT FUNCTION SEEMS TO BE DELAYED. IT DOES NOT WORK INITIALLY BUT STARTS WORKING AFTER THE CAR IS IN MOTION FOR SEVERAL MINUTES. THE AUTO LIGHT FEATURE IS NOT STAYING ON AFTER CAR IS IN MOTION AT NIGHT, LIGHTS TURN OFF BY THEMSELVES FOR A FEW SECONDS CAUSING ME TO DRIVE WITHOUT LIGHTS BEFORE THEY TURN THEMSELVES BACK ON. LUCKILY I WAS DRIVING SLOWLY, OTHERWISE IT COULD HAVE CAUSED A SERIOUS ACCIDENT. I TOOK THE CAR TO THE DEALER A FEW TIMES TO FIX THE ISSUE BUT THEY COULDN'T FIGURE OUT THE CAUSE OF THE PROBLEM. NO SOLUTION. THEY SUGGUESTED THAT I MANUALLY OPERATE THE LIGHTS. I DO NOT THINK THAT I OR ANY OTHER CAR OWNERS SHOULD PAY MONEY FOR A BRAND NEW CAR THAT OFFERS CONVENIENCE FEATURES THAT DO NOT WORK. I WAS TOLD THAT THERE IS A MECHANIC AT THIS PARTICULAR DEALERSHIP THAT OWNS THE SAME CAR MODEL AND IS HAVING THE SAME ISSUE WITH HIS CAR. THIS ISSUE IS NEW AND TO MY KNOWLEDGE, THERE IS NOT A TECHNICAL SERVICE BULLETIN. ALSO, THERE ARE TIMES THAT I SMELL GAS IN THE CAR WHILE THE CAR IS IN MOTION. THE DEALER COULDN'T FIND ANY GAS LEAKS WHEN CHECKED.
Mfg Campaign: 11187210
Recall Date: Mar 16, 2019
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
REPEATEDLY, WHILE IN MOTION, WITH THE HEADLIGHTS IN THE "AUTO" MODE, AND THE "AUTOMATIC HIGH BEAM FEATURE ENABLED (WHICH SWITCHES THE HEADLIGHTS FROM HIGH BEAM TO LOW BEAM AUTOMATICALLY BASED ON THE PRESENCE OF ONCOMING HEADLIGHTS/TAIL LIGHTS AHEAD/AMBIENT LIGHT LEVELS) THE AUTO HIGHBEAM FEATURE WILL DISABLE ITSELF, GENERALLY TIED TO THE PASSING OF A CAR WITH BRIGHT LIGHTS. WHEN THIS FEATURE DISABLES ITSELF IT PREVENTS ALL USE OF HIGHBEAMS. THE ONLY WAY TO GET HIGHBEAMS WHILE THE FEATURE IS "DISABLED" (EVEN IN COMPLETE DARKNESS) IS TO "ROTATE" THE STALK CONTROL AWAY FROM "AUTO HEADLIGHT" TO "MANUAL HEADLIGHT". THE FEATURE EVENTUALLY RE-ENABLES ITSELF, BUT USUALLY TAKES A NUMBER OF MINUTES, LEAVING ME WITHOUT THE SAFETY OF HIGHBEAMS FOR THAT PERIOD, UNLESS I GO THROUGH THE CUMBERSOME ACT OF TURNING HEADLAMPS TO "MANUAL". THIS IS PARTICULARLY DANGEROUS DURING MY COMMUTE WHERE I DRIVE A NUMBER OF MILES ON UNLIT STATE ROADS. I RELY ON HIGHBEAMS TO ALERT ME TO THE PRESENCE OF DEER AND OTHER ANIMALS CROSSING THE ROAD WHICH OCCURS ROUTINELY. NOT HAVING HIGHBEAMS FOR A NUMBER OF MILES EXPOSES ME TO THE RISK OF NOT SEEING THESE HAZARDS IN TIME TO REACT PROPERLY. IN ADDITION, HAVING TO DIVERT MY ATTENTION TO WHETHER THIS FEATURE HAS DISABLED ITSELF AND TAKING MANUAL ACTION TO CIRCUMVENT THE ISSUE IS A DISTRACTION WHILE MY FOCUS SHOULD BE ON POSSIBLE HAZARDS. I HAVE REPORTED THE ISSUE TO TOYOTA. CASE NUMBER [XXX] HAS BEEN ASSIGNED. A TOYOTA CASE MANAGER CONTACTED ME AND STATED THAT SHE EXPERIENCES THE VERY SAME ISSUE WITH HER 2018 RAV4 BUT THERE ARE NO FIXES IDENTIFIED BY TOYOTA FOR THE ISSUE, SO THEREFORE THERE IS NOTHING SHE OR THE DEALER CAN DO. I STRONGLY FEEL THIS IS A SAFETY ISSUE IN THAT THERE IS A RISK THAT AN ACCIDENT WILL OCCUR, POSSIBLY THE STRIKING OF A PEDESTRIAN, DUE TO POOR VISIBILITY OR DISTRACTION TRYING TO OVERRIDE THE FEATURE WHILE DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Corrective Action:
REPEATEDLY, WHILE IN MOTION, WITH THE HEADLIGHTS IN THE "AUTO" MODE, AND THE "AUTOMATIC HIGH BEAM FEATURE ENABLED (WHICH SWITCHES THE HEADLIGHTS FROM HIGH BEAM TO LOW BEAM AUTOMATICALLY BASED ON THE PRESENCE OF ONCOMING HEADLIGHTS/TAIL LIGHTS AHEAD/AMBIENT LIGHT LEVELS) THE AUTO HIGHBEAM FEATURE WILL DISABLE ITSELF, GENERALLY TIED TO THE PASSING OF A CAR WITH BRIGHT LIGHTS. WHEN THIS FEATURE DISABLES ITSELF IT PREVENTS ALL USE OF HIGHBEAMS. THE ONLY WAY TO GET HIGHBEAMS WHILE THE FEATURE IS "DISABLED" (EVEN IN COMPLETE DARKNESS) IS TO "ROTATE" THE STALK CONTROL AWAY FROM "AUTO HEADLIGHT" TO "MANUAL HEADLIGHT". THE FEATURE EVENTUALLY RE-ENABLES ITSELF, BUT USUALLY TAKES A NUMBER OF MINUTES, LEAVING ME WITHOUT THE SAFETY OF HIGHBEAMS FOR THAT PERIOD, UNLESS I GO THROUGH THE CUMBERSOME ACT OF TURNING HEADLAMPS TO "MANUAL". THIS IS PARTICULARLY DANGEROUS DURING MY COMMUTE WHERE I DRIVE A NUMBER OF MILES ON UNLIT STATE ROADS. I RELY ON HIGHBEAMS TO ALERT ME TO THE PRESENCE OF DEER AND OTHER ANIMALS CROSSING THE ROAD WHICH OCCURS ROUTINELY. NOT HAVING HIGHBEAMS FOR A NUMBER OF MILES EXPOSES ME TO THE RISK OF NOT SEEING THESE HAZARDS IN TIME TO REACT PROPERLY. IN ADDITION, HAVING TO DIVERT MY ATTENTION TO WHETHER THIS FEATURE HAS DISABLED ITSELF AND TAKING MANUAL ACTION TO CIRCUMVENT THE ISSUE IS A DISTRACTION WHILE MY FOCUS SHOULD BE ON POSSIBLE HAZARDS. I HAVE REPORTED THE ISSUE TO TOYOTA. CASE NUMBER [XXX] HAS BEEN ASSIGNED. A TOYOTA CASE MANAGER CONTACTED ME AND STATED THAT SHE EXPERIENCES THE VERY SAME ISSUE WITH HER 2018 RAV4 BUT THERE ARE NO FIXES IDENTIFIED BY TOYOTA FOR THE ISSUE, SO THEREFORE THERE IS NOTHING SHE OR THE DEALER CAN DO. I STRONGLY FEEL THIS IS A SAFETY ISSUE IN THAT THERE IS A RISK THAT AN ACCIDENT WILL OCCUR, POSSIBLY THE STRIKING OF A PEDESTRIAN, DUE TO POOR VISIBILITY OR DISTRACTION TRYING TO OVERRIDE THE FEATURE WHILE DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Additional Notes:
REPEATEDLY, WHILE IN MOTION, WITH THE HEADLIGHTS IN THE "AUTO" MODE, AND THE "AUTOMATIC HIGH BEAM FEATURE ENABLED (WHICH SWITCHES THE HEADLIGHTS FROM HIGH BEAM TO LOW BEAM AUTOMATICALLY BASED ON THE PRESENCE OF ONCOMING HEADLIGHTS/TAIL LIGHTS AHEAD/AMBIENT LIGHT LEVELS) THE AUTO HIGHBEAM FEATURE WILL DISABLE ITSELF, GENERALLY TIED TO THE PASSING OF A CAR WITH BRIGHT LIGHTS. WHEN THIS FEATURE DISABLES ITSELF IT PREVENTS ALL USE OF HIGHBEAMS. THE ONLY WAY TO GET HIGHBEAMS WHILE THE FEATURE IS "DISABLED" (EVEN IN COMPLETE DARKNESS) IS TO "ROTATE" THE STALK CONTROL AWAY FROM "AUTO HEADLIGHT" TO "MANUAL HEADLIGHT". THE FEATURE EVENTUALLY RE-ENABLES ITSELF, BUT USUALLY TAKES A NUMBER OF MINUTES, LEAVING ME WITHOUT THE SAFETY OF HIGHBEAMS FOR THAT PERIOD, UNLESS I GO THROUGH THE CUMBERSOME ACT OF TURNING HEADLAMPS TO "MANUAL". THIS IS PARTICULARLY DANGEROUS DURING MY COMMUTE WHERE I DRIVE A NUMBER OF MILES ON UNLIT STATE ROADS. I RELY ON HIGHBEAMS TO ALERT ME TO THE PRESENCE OF DEER AND OTHER ANIMALS CROSSING THE ROAD WHICH OCCURS ROUTINELY. NOT HAVING HIGHBEAMS FOR A NUMBER OF MILES EXPOSES ME TO THE RISK OF NOT SEEING THESE HAZARDS IN TIME TO REACT PROPERLY. IN ADDITION, HAVING TO DIVERT MY ATTENTION TO WHETHER THIS FEATURE HAS DISABLED ITSELF AND TAKING MANUAL ACTION TO CIRCUMVENT THE ISSUE IS A DISTRACTION WHILE MY FOCUS SHOULD BE ON POSSIBLE HAZARDS. I HAVE REPORTED THE ISSUE TO TOYOTA. CASE NUMBER [XXX] HAS BEEN ASSIGNED. A TOYOTA CASE MANAGER CONTACTED ME AND STATED THAT SHE EXPERIENCES THE VERY SAME ISSUE WITH HER 2018 RAV4 BUT THERE ARE NO FIXES IDENTIFIED BY TOYOTA FOR THE ISSUE, SO THEREFORE THERE IS NOTHING SHE OR THE DEALER CAN DO. I STRONGLY FEEL THIS IS A SAFETY ISSUE IN THAT THERE IS A RISK THAT AN ACCIDENT WILL OCCUR, POSSIBLY THE STRIKING OF A PEDESTRIAN, DUE TO POOR VISIBILITY OR DISTRACTION TRYING TO OVERRIDE THE FEATURE WHILE DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mfg Campaign: 11185930
Recall Date: Mar 11, 2019
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
OUR 2018 RAV4 WINDSHIELD SPONTANEOUSLY CRACKED STARTING AT THE POINT WHERE THE WINDSHIELD CAMERA IS MOUNTED ON THE FRONT WITH REAR VIEW MIRROR ATTACHED. WE DO NOT RECALL THAT ANYTHING HIT THE WINDSHIELD, AND THE CRACK APPEARED ON THE CAR OVERNIGHT WHILE PARKED IN OUR DRIVEWAY. THE CRACK STARTS AT THE TOP OF THE WINDSHIELD WHERE THE SAFETY SENSE 2.0 CAMERA IS MOUNTED, AND EXTENDS DOWN ALMOST HALFWAY TO THE BOTTOM, AND THEN MAKES A 90 DEGREE TURN TOWARD THE DRIVER'S SIDE DOOR, EXTENDS FOR ABOUT 1 1/2 FT., AND THEN MAKES ANOTHER 90 DEGREE TURN DOWN TOWARD THE WINDSHIELD WIPER FOR APPROXIMATELY 3". THE PHOTO DOES NOT SHOW HOW LONG THE CRACK IS, BUT MOSTLY WHERE IT BEGINS. WE HAVE ADDED RED LINES TO SHOW THE FIRST 90 DEGREE TURN, AND DOTTED LINE TO SHOW THE EXTENDED CRACK THAT IS NOT VISIBLE, AND THE 2ND 90 DEGREE TURN. WE BELIEVE THAT THE WINDSHIELD DESIGN AND CONSTRUCTION IS FAULTY, AND WE UNDERSTAND THAT THE PRIUS MODEL IS ALREADY IN LEGAL TALKS WITH TOYOTA OVER THE SAME PROBLEM. THIS SHOULD BE A RECALL BY TOYOTA, ALTHOUGH OUR TOYOTA DEALERSHIP IS NOT TAKING RESPONSIBILITY FOR THIS SPONTANEOUS CRACKED WINDSHIELD WHICH WE DID NOT CAUSE. THE DEALERSHIP QUOTED A PRICE TO US FOR THEM TO REPLACE IT FOR JUST UNDER $1,600. WE FEEL THAT THIS IS WRONG AND UNFAIR.
Corrective Action:
OUR 2018 RAV4 WINDSHIELD SPONTANEOUSLY CRACKED STARTING AT THE POINT WHERE THE WINDSHIELD CAMERA IS MOUNTED ON THE FRONT WITH REAR VIEW MIRROR ATTACHED. WE DO NOT RECALL THAT ANYTHING HIT THE WINDSHIELD, AND THE CRACK APPEARED ON THE CAR OVERNIGHT WHILE PARKED IN OUR DRIVEWAY. THE CRACK STARTS AT THE TOP OF THE WINDSHIELD WHERE THE SAFETY SENSE 2.0 CAMERA IS MOUNTED, AND EXTENDS DOWN ALMOST HALFWAY TO THE BOTTOM, AND THEN MAKES A 90 DEGREE TURN TOWARD THE DRIVER'S SIDE DOOR, EXTENDS FOR ABOUT 1 1/2 FT., AND THEN MAKES ANOTHER 90 DEGREE TURN DOWN TOWARD THE WINDSHIELD WIPER FOR APPROXIMATELY 3". THE PHOTO DOES NOT SHOW HOW LONG THE CRACK IS, BUT MOSTLY WHERE IT BEGINS. WE HAVE ADDED RED LINES TO SHOW THE FIRST 90 DEGREE TURN, AND DOTTED LINE TO SHOW THE EXTENDED CRACK THAT IS NOT VISIBLE, AND THE 2ND 90 DEGREE TURN. WE BELIEVE THAT THE WINDSHIELD DESIGN AND CONSTRUCTION IS FAULTY, AND WE UNDERSTAND THAT THE PRIUS MODEL IS ALREADY IN LEGAL TALKS WITH TOYOTA OVER THE SAME PROBLEM. THIS SHOULD BE A RECALL BY TOYOTA, ALTHOUGH OUR TOYOTA DEALERSHIP IS NOT TAKING RESPONSIBILITY FOR THIS SPONTANEOUS CRACKED WINDSHIELD WHICH WE DID NOT CAUSE. THE DEALERSHIP QUOTED A PRICE TO US FOR THEM TO REPLACE IT FOR JUST UNDER $1,600. WE FEEL THAT THIS IS WRONG AND UNFAIR.
Additional Notes:
OUR 2018 RAV4 WINDSHIELD SPONTANEOUSLY CRACKED STARTING AT THE POINT WHERE THE WINDSHIELD CAMERA IS MOUNTED ON THE FRONT WITH REAR VIEW MIRROR ATTACHED. WE DO NOT RECALL THAT ANYTHING HIT THE WINDSHIELD, AND THE CRACK APPEARED ON THE CAR OVERNIGHT WHILE PARKED IN OUR DRIVEWAY. THE CRACK STARTS AT THE TOP OF THE WINDSHIELD WHERE THE SAFETY SENSE 2.0 CAMERA IS MOUNTED, AND EXTENDS DOWN ALMOST HALFWAY TO THE BOTTOM, AND THEN MAKES A 90 DEGREE TURN TOWARD THE DRIVER'S SIDE DOOR, EXTENDS FOR ABOUT 1 1/2 FT., AND THEN MAKES ANOTHER 90 DEGREE TURN DOWN TOWARD THE WINDSHIELD WIPER FOR APPROXIMATELY 3". THE PHOTO DOES NOT SHOW HOW LONG THE CRACK IS, BUT MOSTLY WHERE IT BEGINS. WE HAVE ADDED RED LINES TO SHOW THE FIRST 90 DEGREE TURN, AND DOTTED LINE TO SHOW THE EXTENDED CRACK THAT IS NOT VISIBLE, AND THE 2ND 90 DEGREE TURN. WE BELIEVE THAT THE WINDSHIELD DESIGN AND CONSTRUCTION IS FAULTY, AND WE UNDERSTAND THAT THE PRIUS MODEL IS ALREADY IN LEGAL TALKS WITH TOYOTA OVER THE SAME PROBLEM. THIS SHOULD BE A RECALL BY TOYOTA, ALTHOUGH OUR TOYOTA DEALERSHIP IS NOT TAKING RESPONSIBILITY FOR THIS SPONTANEOUS CRACKED WINDSHIELD WHICH WE DID NOT CAUSE. THE DEALERSHIP QUOTED A PRICE TO US FOR THEM TO REPLACE IT FOR JUST UNDER $1,600. WE FEEL THAT THIS IS WRONG AND UNFAIR.
Mfg Campaign: 11184379
Recall Date: Mar 5, 2019
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
OUR CAR IS BRAND NEW. HOWEVER WE EXPERIENCED THAT BOTH FRONT DRIVER AND FRONT PASSENGER SEATS HAVE TERRIBLE BACK SUPPORT. MY WIFE AND I BOTH SUFFER BACK PAINS AFTER SEATING FOR MORE THAN 10 MINUTES IN THE FRONT SEAT.
Corrective Action:
OUR CAR IS BRAND NEW. HOWEVER WE EXPERIENCED THAT BOTH FRONT DRIVER AND FRONT PASSENGER SEATS HAVE TERRIBLE BACK SUPPORT. MY WIFE AND I BOTH SUFFER BACK PAINS AFTER SEATING FOR MORE THAN 10 MINUTES IN THE FRONT SEAT.
Additional Notes:
OUR CAR IS BRAND NEW. HOWEVER WE EXPERIENCED THAT BOTH FRONT DRIVER AND FRONT PASSENGER SEATS HAVE TERRIBLE BACK SUPPORT. MY WIFE AND I BOTH SUFFER BACK PAINS AFTER SEATING FOR MORE THAN 10 MINUTES IN THE FRONT SEAT.
Mfg Campaign: 11183332
Recall Date: Mar 1, 2019
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I HAVE A NEW XLE AND THE HEADLIGHTS ARE DANGEROUS. THESE ARE PROJECTOR HEADLIGHTS THAT CAST A VERY FOCUSED BEAM FORWARD. IT IS FRIGTENING WHEN YOU DRIVE IN SOME ROADS WITHOUT A LOT OF AMBIENT LIGHT. WITH THE LOW BEAMS ON, IT IS LIKE SOMEONE PAINTED THE TOP HALF OF MY WINDSHIELD BLACK. THERE IS LITTLE PERIPHERAL ILLUMINATION, SO I CAN SEE WHAT IS DIRECTLY IN FRONT OF ME, AND NOTHING ELSE. WHERE THE ROAD INCLINES DOWN, THE ILLUMINATION CUTS OUT JUST A FEW FEET OFF THE GROUND, BELOW THE LEVEL OF THINGS LIKE STOP SIGNS. THERE IS ABSOLUTELY NO PERIPHERAL ILLUMINATION RIGHT AT THE FRONT OF THE CAR, SO WHEN I TURN, I CAN'T SEE WHAT I'M TURNING INTO UNTIL IT'S DIRECTLY IN FRONT OF MY CAR, LIKE PEDESTRIANS. TO MAKE MATTERS WORSE, THE DEALERSHIP TOLD ME NOT TO USE LED BULBS, BECAUSE IT COULD CAUSE ELECTRICAL ISSUES WITH THE CAR.
Corrective Action:
I HAVE A NEW XLE AND THE HEADLIGHTS ARE DANGEROUS. THESE ARE PROJECTOR HEADLIGHTS THAT CAST A VERY FOCUSED BEAM FORWARD. IT IS FRIGTENING WHEN YOU DRIVE IN SOME ROADS WITHOUT A LOT OF AMBIENT LIGHT. WITH THE LOW BEAMS ON, IT IS LIKE SOMEONE PAINTED THE TOP HALF OF MY WINDSHIELD BLACK. THERE IS LITTLE PERIPHERAL ILLUMINATION, SO I CAN SEE WHAT IS DIRECTLY IN FRONT OF ME, AND NOTHING ELSE. WHERE THE ROAD INCLINES DOWN, THE ILLUMINATION CUTS OUT JUST A FEW FEET OFF THE GROUND, BELOW THE LEVEL OF THINGS LIKE STOP SIGNS. THERE IS ABSOLUTELY NO PERIPHERAL ILLUMINATION RIGHT AT THE FRONT OF THE CAR, SO WHEN I TURN, I CAN'T SEE WHAT I'M TURNING INTO UNTIL IT'S DIRECTLY IN FRONT OF MY CAR, LIKE PEDESTRIANS. TO MAKE MATTERS WORSE, THE DEALERSHIP TOLD ME NOT TO USE LED BULBS, BECAUSE IT COULD CAUSE ELECTRICAL ISSUES WITH THE CAR.
Additional Notes:
I HAVE A NEW XLE AND THE HEADLIGHTS ARE DANGEROUS. THESE ARE PROJECTOR HEADLIGHTS THAT CAST A VERY FOCUSED BEAM FORWARD. IT IS FRIGTENING WHEN YOU DRIVE IN SOME ROADS WITHOUT A LOT OF AMBIENT LIGHT. WITH THE LOW BEAMS ON, IT IS LIKE SOMEONE PAINTED THE TOP HALF OF MY WINDSHIELD BLACK. THERE IS LITTLE PERIPHERAL ILLUMINATION, SO I CAN SEE WHAT IS DIRECTLY IN FRONT OF ME, AND NOTHING ELSE. WHERE THE ROAD INCLINES DOWN, THE ILLUMINATION CUTS OUT JUST A FEW FEET OFF THE GROUND, BELOW THE LEVEL OF THINGS LIKE STOP SIGNS. THERE IS ABSOLUTELY NO PERIPHERAL ILLUMINATION RIGHT AT THE FRONT OF THE CAR, SO WHEN I TURN, I CAN'T SEE WHAT I'M TURNING INTO UNTIL IT'S DIRECTLY IN FRONT OF MY CAR, LIKE PEDESTRIANS. TO MAKE MATTERS WORSE, THE DEALERSHIP TOLD ME NOT TO USE LED BULBS, BECAUSE IT COULD CAUSE ELECTRICAL ISSUES WITH THE CAR.
Mfg Campaign: 11183530
Recall Date: Mar 1, 2019
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS DRIVING TO WORK AROUND 740AM ON 287 SOUTH JUST PAST RT 24. DASHBOARD HAS "4WD" WARNING AND SMOKE COMING OUT FROM HOOD. I QUICKLY MOVED TO THE SHOULDER AND FIRE BROKE OUT BEFORE CAR CAME TO FULL STOP, ALL WITHIN ONE MINUTE. I BARELY ESCAPE THE CAR AND CALLED POLICE AND FIRE DEPT. THEY CAME AND PUT OFF THE FIRE. THERE ARE TWO EXPLOSIONS BEFORE THE FIRE WAS PUT OFF.
Corrective Action:
I WAS DRIVING TO WORK AROUND 740AM ON 287 SOUTH JUST PAST RT 24. DASHBOARD HAS "4WD" WARNING AND SMOKE COMING OUT FROM HOOD. I QUICKLY MOVED TO THE SHOULDER AND FIRE BROKE OUT BEFORE CAR CAME TO FULL STOP, ALL WITHIN ONE MINUTE. I BARELY ESCAPE THE CAR AND CALLED POLICE AND FIRE DEPT. THEY CAME AND PUT OFF THE FIRE. THERE ARE TWO EXPLOSIONS BEFORE THE FIRE WAS PUT OFF.
Additional Notes:
I WAS DRIVING TO WORK AROUND 740AM ON 287 SOUTH JUST PAST RT 24. DASHBOARD HAS "4WD" WARNING AND SMOKE COMING OUT FROM HOOD. I QUICKLY MOVED TO THE SHOULDER AND FIRE BROKE OUT BEFORE CAR CAME TO FULL STOP, ALL WITHIN ONE MINUTE. I BARELY ESCAPE THE CAR AND CALLED POLICE AND FIRE DEPT. THEY CAME AND PUT OFF THE FIRE. THERE ARE TWO EXPLOSIONS BEFORE THE FIRE WAS PUT OFF.
Mfg Campaign: 11183106
Recall Date: Feb 28, 2019
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING TO WORK AROUND 740AM ON 287 SOUTH JUST PAST RT 24. DASHBOARD HAS "4WD" WARNING AND SMOKE COMING OUT FROM HOOD. I QUICKLY MOVED TO THE SHOULDER AND FIRE BROKE OUT BEFORE CAR CAME TO FULL STOP, ALL WITHIN ONE MINUTE. I BARELY ESCAPE THE CAR AND CALLED POLICE AND FIRE DEPT. THEY CAME AND PUT OFF THE FIRE. THERE ARE TWO EXPLOSIONS BEFORE THE FIRE WAS PUT OFF.
Corrective Action:
I WAS DRIVING TO WORK AROUND 740AM ON 287 SOUTH JUST PAST RT 24. DASHBOARD HAS "4WD" WARNING AND SMOKE COMING OUT FROM HOOD. I QUICKLY MOVED TO THE SHOULDER AND FIRE BROKE OUT BEFORE CAR CAME TO FULL STOP, ALL WITHIN ONE MINUTE. I BARELY ESCAPE THE CAR AND CALLED POLICE AND FIRE DEPT. THEY CAME AND PUT OFF THE FIRE. THERE ARE TWO EXPLOSIONS BEFORE THE FIRE WAS PUT OFF.
Additional Notes:
I WAS DRIVING TO WORK AROUND 740AM ON 287 SOUTH JUST PAST RT 24. DASHBOARD HAS "4WD" WARNING AND SMOKE COMING OUT FROM HOOD. I QUICKLY MOVED TO THE SHOULDER AND FIRE BROKE OUT BEFORE CAR CAME TO FULL STOP, ALL WITHIN ONE MINUTE. I BARELY ESCAPE THE CAR AND CALLED POLICE AND FIRE DEPT. THEY CAME AND PUT OFF THE FIRE. THERE ARE TWO EXPLOSIONS BEFORE THE FIRE WAS PUT OFF.
Mfg Campaign: 11183106
Recall Date: Feb 28, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING TO WORK AROUND 740AM ON 287 SOUTH JUST PAST RT 24. DASHBOARD HAS "4WD" WARNING AND SMOKE COMING OUT FROM HOOD. I QUICKLY MOVED TO THE SHOULDER AND FIRE BROKE OUT BEFORE CAR CAME TO FULL STOP, ALL WITHIN ONE MINUTE. I BARELY ESCAPE THE CAR AND CALLED POLICE AND FIRE DEPT. THEY CAME AND PUT OFF THE FIRE. THERE ARE TWO EXPLOSIONS BEFORE THE FIRE WAS PUT OFF.
Corrective Action:
I WAS DRIVING TO WORK AROUND 740AM ON 287 SOUTH JUST PAST RT 24. DASHBOARD HAS "4WD" WARNING AND SMOKE COMING OUT FROM HOOD. I QUICKLY MOVED TO THE SHOULDER AND FIRE BROKE OUT BEFORE CAR CAME TO FULL STOP, ALL WITHIN ONE MINUTE. I BARELY ESCAPE THE CAR AND CALLED POLICE AND FIRE DEPT. THEY CAME AND PUT OFF THE FIRE. THERE ARE TWO EXPLOSIONS BEFORE THE FIRE WAS PUT OFF.
Additional Notes:
I WAS DRIVING TO WORK AROUND 740AM ON 287 SOUTH JUST PAST RT 24. DASHBOARD HAS "4WD" WARNING AND SMOKE COMING OUT FROM HOOD. I QUICKLY MOVED TO THE SHOULDER AND FIRE BROKE OUT BEFORE CAR CAME TO FULL STOP, ALL WITHIN ONE MINUTE. I BARELY ESCAPE THE CAR AND CALLED POLICE AND FIRE DEPT. THEY CAME AND PUT OFF THE FIRE. THERE ARE TWO EXPLOSIONS BEFORE THE FIRE WAS PUT OFF.
Mfg Campaign: 11183106
Recall Date: Feb 28, 2019
Toyota Motor Corporation
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
IF YOU DRIFT AWAY FROM ANOTHER VEHICLE OR OBSTACLE (PEDESTRIAN, BICYCLE, ETC) THAT IS ALSO DRIFTING INTO YOUR LANE, THE LDA SYSTEM (LANE DEPARTURE ASSIST, WHICH IS TOUTED AS A SAFETY FEATURE) WILL PULL YOU BACK TOWARDS THE OBSTACLE YOU ARE TRYING TO AVOID. CLEARLY THIS IS A SAFETY HAZARD AND SHOULD BE REMOVED AS A "FEATURE" FROM THE VEHICLE. TOYOTA SHOULD ALSO STOP CALLING THIS A SAFETY FEATURE. SECONDLY, THE RADAR ASSISTED CRUISE CONTROL WILL START BRAKING IF IT SEES THE VEHICLE IN FRONT IS SLOWING DOWN. HOWEVER, IF THE SYSTEM THEN THINKS AN ACCIDENT IS IMMINENT, THE CRASH WARNING SHOWS UP AND THE CRUISE CONTROLLED BRAKING IS THEN DISABLED CAUSING THE VEHICLE TO STOP THE BRAKING PROCESS, AND THEREBY CAUSING A SAFETY HAZARD SINCE THE CAR WILL NOW COAST INTO THE OBSTACLE. AGAIN, THIS IS A SURPRISING AND TERRIBLE IMPLEMENTATION OF THIS SYSTEM THAT SHOULD BE REMOVED OR FIXED.
Corrective Action:
IF YOU DRIFT AWAY FROM ANOTHER VEHICLE OR OBSTACLE (PEDESTRIAN, BICYCLE, ETC) THAT IS ALSO DRIFTING INTO YOUR LANE, THE LDA SYSTEM (LANE DEPARTURE ASSIST, WHICH IS TOUTED AS A SAFETY FEATURE) WILL PULL YOU BACK TOWARDS THE OBSTACLE YOU ARE TRYING TO AVOID. CLEARLY THIS IS A SAFETY HAZARD AND SHOULD BE REMOVED AS A "FEATURE" FROM THE VEHICLE. TOYOTA SHOULD ALSO STOP CALLING THIS A SAFETY FEATURE. SECONDLY, THE RADAR ASSISTED CRUISE CONTROL WILL START BRAKING IF IT SEES THE VEHICLE IN FRONT IS SLOWING DOWN. HOWEVER, IF THE SYSTEM THEN THINKS AN ACCIDENT IS IMMINENT, THE CRASH WARNING SHOWS UP AND THE CRUISE CONTROLLED BRAKING IS THEN DISABLED CAUSING THE VEHICLE TO STOP THE BRAKING PROCESS, AND THEREBY CAUSING A SAFETY HAZARD SINCE THE CAR WILL NOW COAST INTO THE OBSTACLE. AGAIN, THIS IS A SURPRISING AND TERRIBLE IMPLEMENTATION OF THIS SYSTEM THAT SHOULD BE REMOVED OR FIXED.
Additional Notes:
IF YOU DRIFT AWAY FROM ANOTHER VEHICLE OR OBSTACLE (PEDESTRIAN, BICYCLE, ETC) THAT IS ALSO DRIFTING INTO YOUR LANE, THE LDA SYSTEM (LANE DEPARTURE ASSIST, WHICH IS TOUTED AS A SAFETY FEATURE) WILL PULL YOU BACK TOWARDS THE OBSTACLE YOU ARE TRYING TO AVOID. CLEARLY THIS IS A SAFETY HAZARD AND SHOULD BE REMOVED AS A "FEATURE" FROM THE VEHICLE. TOYOTA SHOULD ALSO STOP CALLING THIS A SAFETY FEATURE. SECONDLY, THE RADAR ASSISTED CRUISE CONTROL WILL START BRAKING IF IT SEES THE VEHICLE IN FRONT IS SLOWING DOWN. HOWEVER, IF THE SYSTEM THEN THINKS AN ACCIDENT IS IMMINENT, THE CRASH WARNING SHOWS UP AND THE CRUISE CONTROLLED BRAKING IS THEN DISABLED CAUSING THE VEHICLE TO STOP THE BRAKING PROCESS, AND THEREBY CAUSING A SAFETY HAZARD SINCE THE CAR WILL NOW COAST INTO THE OBSTACLE. AGAIN, THIS IS A SURPRISING AND TERRIBLE IMPLEMENTATION OF THIS SYSTEM THAT SHOULD BE REMOVED OR FIXED.
Mfg Campaign: 11181533
Recall Date: Feb 21, 2019
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
IF YOU DRIFT AWAY FROM ANOTHER VEHICLE OR OBSTACLE (PEDESTRIAN, BICYCLE, ETC) THAT IS ALSO DRIFTING INTO YOUR LANE, THE LDA SYSTEM (LANE DEPARTURE ASSIST, WHICH IS TOUTED AS A SAFETY FEATURE) WILL PULL YOU BACK TOWARDS THE OBSTACLE YOU ARE TRYING TO AVOID. CLEARLY THIS IS A SAFETY HAZARD AND SHOULD BE REMOVED AS A "FEATURE" FROM THE VEHICLE. TOYOTA SHOULD ALSO STOP CALLING THIS A SAFETY FEATURE. SECONDLY, THE RADAR ASSISTED CRUISE CONTROL WILL START BRAKING IF IT SEES THE VEHICLE IN FRONT IS SLOWING DOWN. HOWEVER, IF THE SYSTEM THEN THINKS AN ACCIDENT IS IMMINENT, THE CRASH WARNING SHOWS UP AND THE CRUISE CONTROLLED BRAKING IS THEN DISABLED CAUSING THE VEHICLE TO STOP THE BRAKING PROCESS, AND THEREBY CAUSING A SAFETY HAZARD SINCE THE CAR WILL NOW COAST INTO THE OBSTACLE. AGAIN, THIS IS A SURPRISING AND TERRIBLE IMPLEMENTATION OF THIS SYSTEM THAT SHOULD BE REMOVED OR FIXED.
Corrective Action:
IF YOU DRIFT AWAY FROM ANOTHER VEHICLE OR OBSTACLE (PEDESTRIAN, BICYCLE, ETC) THAT IS ALSO DRIFTING INTO YOUR LANE, THE LDA SYSTEM (LANE DEPARTURE ASSIST, WHICH IS TOUTED AS A SAFETY FEATURE) WILL PULL YOU BACK TOWARDS THE OBSTACLE YOU ARE TRYING TO AVOID. CLEARLY THIS IS A SAFETY HAZARD AND SHOULD BE REMOVED AS A "FEATURE" FROM THE VEHICLE. TOYOTA SHOULD ALSO STOP CALLING THIS A SAFETY FEATURE. SECONDLY, THE RADAR ASSISTED CRUISE CONTROL WILL START BRAKING IF IT SEES THE VEHICLE IN FRONT IS SLOWING DOWN. HOWEVER, IF THE SYSTEM THEN THINKS AN ACCIDENT IS IMMINENT, THE CRASH WARNING SHOWS UP AND THE CRUISE CONTROLLED BRAKING IS THEN DISABLED CAUSING THE VEHICLE TO STOP THE BRAKING PROCESS, AND THEREBY CAUSING A SAFETY HAZARD SINCE THE CAR WILL NOW COAST INTO THE OBSTACLE. AGAIN, THIS IS A SURPRISING AND TERRIBLE IMPLEMENTATION OF THIS SYSTEM THAT SHOULD BE REMOVED OR FIXED.
Additional Notes:
IF YOU DRIFT AWAY FROM ANOTHER VEHICLE OR OBSTACLE (PEDESTRIAN, BICYCLE, ETC) THAT IS ALSO DRIFTING INTO YOUR LANE, THE LDA SYSTEM (LANE DEPARTURE ASSIST, WHICH IS TOUTED AS A SAFETY FEATURE) WILL PULL YOU BACK TOWARDS THE OBSTACLE YOU ARE TRYING TO AVOID. CLEARLY THIS IS A SAFETY HAZARD AND SHOULD BE REMOVED AS A "FEATURE" FROM THE VEHICLE. TOYOTA SHOULD ALSO STOP CALLING THIS A SAFETY FEATURE. SECONDLY, THE RADAR ASSISTED CRUISE CONTROL WILL START BRAKING IF IT SEES THE VEHICLE IN FRONT IS SLOWING DOWN. HOWEVER, IF THE SYSTEM THEN THINKS AN ACCIDENT IS IMMINENT, THE CRASH WARNING SHOWS UP AND THE CRUISE CONTROLLED BRAKING IS THEN DISABLED CAUSING THE VEHICLE TO STOP THE BRAKING PROCESS, AND THEREBY CAUSING A SAFETY HAZARD SINCE THE CAR WILL NOW COAST INTO THE OBSTACLE. AGAIN, THIS IS A SURPRISING AND TERRIBLE IMPLEMENTATION OF THIS SYSTEM THAT SHOULD BE REMOVED OR FIXED.
Mfg Campaign: 11181533
Recall Date: Feb 21, 2019
Toyota Motor Corporation
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 65 MPH IN SNOW AND ICY CONDITIONS, THE WARNING MESSAGES SUDDENLY DISPLAYED INDICATING THAT THE BRAKES AND SAFETY FEATURES WERE NOT AVAILABLE, AND INSTRUCTED THE DRIVER NOT TO DRIVE THE VEHICLE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LOVE TOYOTA (215 E. FAIRMOUNT AVE, LAKEWOOD, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000. *BF CONSUMER LET THE CAR SIT FOR 15", CLEARED THE ICE OFF. THE TECHNICIAN STATED FEATURE WERE SATELLITE ENABLED AND PROBABLY THE ICE INTERSECTED WITH THE SIGNALS.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 65 MPH IN SNOW AND ICY CONDITIONS, THE WARNING MESSAGES SUDDENLY DISPLAYED INDICATING THAT THE BRAKES AND SAFETY FEATURES WERE NOT AVAILABLE, AND INSTRUCTED THE DRIVER NOT TO DRIVE THE VEHICLE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LOVE TOYOTA (215 E. FAIRMOUNT AVE, LAKEWOOD, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000. *BF CONSUMER LET THE CAR SIT FOR 15", CLEARED THE ICE OFF. THE TECHNICIAN STATED FEATURE WERE SATELLITE ENABLED AND PROBABLY THE ICE INTERSECTED WITH THE SIGNALS.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 65 MPH IN SNOW AND ICY CONDITIONS, THE WARNING MESSAGES SUDDENLY DISPLAYED INDICATING THAT THE BRAKES AND SAFETY FEATURES WERE NOT AVAILABLE, AND INSTRUCTED THE DRIVER NOT TO DRIVE THE VEHICLE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LOVE TOYOTA (215 E. FAIRMOUNT AVE, LAKEWOOD, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000. *BF CONSUMER LET THE CAR SIT FOR 15", CLEARED THE ICE OFF. THE TECHNICIAN STATED FEATURE WERE SATELLITE ENABLED AND PROBABLY THE ICE INTERSECTED WITH THE SIGNALS.*JB
Mfg Campaign: 11181327
Recall Date: Feb 20, 2019
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 65 MPH IN SNOW AND ICY CONDITIONS, THE WARNING MESSAGES SUDDENLY DISPLAYED INDICATING THAT THE BRAKES AND SAFETY FEATURES WERE NOT AVAILABLE, AND INSTRUCTED THE DRIVER NOT TO DRIVE THE VEHICLE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LOVE TOYOTA (215 E. FAIRMOUNT AVE, LAKEWOOD, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000. *BF CONSUMER LET THE CAR SIT FOR 15", CLEARED THE ICE OFF. THE TECHNICIAN STATED FEATURE WERE SATELLITE ENABLED AND PROBABLY THE ICE INTERSECTED WITH THE SIGNALS.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 65 MPH IN SNOW AND ICY CONDITIONS, THE WARNING MESSAGES SUDDENLY DISPLAYED INDICATING THAT THE BRAKES AND SAFETY FEATURES WERE NOT AVAILABLE, AND INSTRUCTED THE DRIVER NOT TO DRIVE THE VEHICLE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LOVE TOYOTA (215 E. FAIRMOUNT AVE, LAKEWOOD, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000. *BF CONSUMER LET THE CAR SIT FOR 15", CLEARED THE ICE OFF. THE TECHNICIAN STATED FEATURE WERE SATELLITE ENABLED AND PROBABLY THE ICE INTERSECTED WITH THE SIGNALS.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 65 MPH IN SNOW AND ICY CONDITIONS, THE WARNING MESSAGES SUDDENLY DISPLAYED INDICATING THAT THE BRAKES AND SAFETY FEATURES WERE NOT AVAILABLE, AND INSTRUCTED THE DRIVER NOT TO DRIVE THE VEHICLE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LOVE TOYOTA (215 E. FAIRMOUNT AVE, LAKEWOOD, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000. *BF CONSUMER LET THE CAR SIT FOR 15", CLEARED THE ICE OFF. THE TECHNICIAN STATED FEATURE WERE SATELLITE ENABLED AND PROBABLY THE ICE INTERSECTED WITH THE SIGNALS.*JB
Mfg Campaign: 11181327
Recall Date: Feb 20, 2019
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 65 MPH IN SNOW AND ICY CONDITIONS, THE WARNING MESSAGES SUDDENLY DISPLAYED INDICATING THAT THE BRAKES AND SAFETY FEATURES WERE NOT AVAILABLE, AND INSTRUCTED THE DRIVER NOT TO DRIVE THE VEHICLE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LOVE TOYOTA (215 E. FAIRMOUNT AVE, LAKEWOOD, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000. *BF CONSUMER LET THE CAR SIT FOR 15", CLEARED THE ICE OFF. THE TECHNICIAN STATED FEATURE WERE SATELLITE ENABLED AND PROBABLY THE ICE INTERSECTED WITH THE SIGNALS.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 65 MPH IN SNOW AND ICY CONDITIONS, THE WARNING MESSAGES SUDDENLY DISPLAYED INDICATING THAT THE BRAKES AND SAFETY FEATURES WERE NOT AVAILABLE, AND INSTRUCTED THE DRIVER NOT TO DRIVE THE VEHICLE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LOVE TOYOTA (215 E. FAIRMOUNT AVE, LAKEWOOD, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000. *BF CONSUMER LET THE CAR SIT FOR 15", CLEARED THE ICE OFF. THE TECHNICIAN STATED FEATURE WERE SATELLITE ENABLED AND PROBABLY THE ICE INTERSECTED WITH THE SIGNALS.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 65 MPH IN SNOW AND ICY CONDITIONS, THE WARNING MESSAGES SUDDENLY DISPLAYED INDICATING THAT THE BRAKES AND SAFETY FEATURES WERE NOT AVAILABLE, AND INSTRUCTED THE DRIVER NOT TO DRIVE THE VEHICLE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LOVE TOYOTA (215 E. FAIRMOUNT AVE, LAKEWOOD, NY) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000. *BF CONSUMER LET THE CAR SIT FOR 15", CLEARED THE ICE OFF. THE TECHNICIAN STATED FEATURE WERE SATELLITE ENABLED AND PROBABLY THE ICE INTERSECTED WITH THE SIGNALS.*JB
Mfg Campaign: 11181327
Recall Date: Feb 20, 2019
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD CRACKED ON THE PASSENGER'S SIDE. NO POINT OF IMPACT (AS IF IT WAS STRUCK BY A ROCK). THINKING IT MAY HAVE TO DO WITH THE WEATHER.
Corrective Action:
THE WINDSHIELD CRACKED ON THE PASSENGER'S SIDE. NO POINT OF IMPACT (AS IF IT WAS STRUCK BY A ROCK). THINKING IT MAY HAVE TO DO WITH THE WEATHER.
Additional Notes:
THE WINDSHIELD CRACKED ON THE PASSENGER'S SIDE. NO POINT OF IMPACT (AS IF IT WAS STRUCK BY A ROCK). THINKING IT MAY HAVE TO DO WITH THE WEATHER.
Mfg Campaign: 11180636
Recall Date: Feb 17, 2019
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING THE CAR JUST SHUT DOWN AND THE CODE READ CHARGING SYSTEM MALFUNCTION, WE HAD IT TOWED TO THE DEALERSHIP AND THEY ERASED THE CODES BUT THEY ACKNOWLEDGED THEY EXISTED HOWEVER THEY SAID THERE IS NOTHING WRONG AND WANT US TO CONTINUE DRIVING THIS VEHICLE WITH NO ASSURANCE IT WILL NOT HAPPEN AGAIN
Corrective Action:
WHILE DRIVING THE CAR JUST SHUT DOWN AND THE CODE READ CHARGING SYSTEM MALFUNCTION, WE HAD IT TOWED TO THE DEALERSHIP AND THEY ERASED THE CODES BUT THEY ACKNOWLEDGED THEY EXISTED HOWEVER THEY SAID THERE IS NOTHING WRONG AND WANT US TO CONTINUE DRIVING THIS VEHICLE WITH NO ASSURANCE IT WILL NOT HAPPEN AGAIN
Additional Notes:
WHILE DRIVING THE CAR JUST SHUT DOWN AND THE CODE READ CHARGING SYSTEM MALFUNCTION, WE HAD IT TOWED TO THE DEALERSHIP AND THEY ERASED THE CODES BUT THEY ACKNOWLEDGED THEY EXISTED HOWEVER THEY SAID THERE IS NOTHING WRONG AND WANT US TO CONTINUE DRIVING THIS VEHICLE WITH NO ASSURANCE IT WILL NOT HAPPEN AGAIN
Mfg Campaign: 11176121
Recall Date: Feb 10, 2019
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING THE CAR JUST SHUT DOWN AND THE CODE READ CHARGING SYSTEM MALFUNCTION, WE HAD IT TOWED TO THE DEALERSHIP AND THEY ERASED THE CODES BUT THEY ACKNOWLEDGED THEY EXISTED HOWEVER THEY SAID THERE IS NOTHING WRONG AND WANT US TO CONTINUE DRIVING THIS VEHICLE WITH NO ASSURANCE IT WILL NOT HAPPEN AGAIN
Corrective Action:
WHILE DRIVING THE CAR JUST SHUT DOWN AND THE CODE READ CHARGING SYSTEM MALFUNCTION, WE HAD IT TOWED TO THE DEALERSHIP AND THEY ERASED THE CODES BUT THEY ACKNOWLEDGED THEY EXISTED HOWEVER THEY SAID THERE IS NOTHING WRONG AND WANT US TO CONTINUE DRIVING THIS VEHICLE WITH NO ASSURANCE IT WILL NOT HAPPEN AGAIN
Additional Notes:
WHILE DRIVING THE CAR JUST SHUT DOWN AND THE CODE READ CHARGING SYSTEM MALFUNCTION, WE HAD IT TOWED TO THE DEALERSHIP AND THEY ERASED THE CODES BUT THEY ACKNOWLEDGED THEY EXISTED HOWEVER THEY SAID THERE IS NOTHING WRONG AND WANT US TO CONTINUE DRIVING THIS VEHICLE WITH NO ASSURANCE IT WILL NOT HAPPEN AGAIN
Mfg Campaign: 11176121
Recall Date: Feb 10, 2019
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
VEHICLE WAS IN A PARKING SPACE; FOOT ON BRAKE. WENT TO SHIFT THE VEHICLE INTO PARK AND IT ACCELERATED INTO THE GLASS / BUILDING I WAS PARKED IN FRONT OF. AIR BAGS DID NOT DEPLOY.
Corrective Action:
VEHICLE WAS IN A PARKING SPACE; FOOT ON BRAKE. WENT TO SHIFT THE VEHICLE INTO PARK AND IT ACCELERATED INTO THE GLASS / BUILDING I WAS PARKED IN FRONT OF. AIR BAGS DID NOT DEPLOY.
Additional Notes:
VEHICLE WAS IN A PARKING SPACE; FOOT ON BRAKE. WENT TO SHIFT THE VEHICLE INTO PARK AND IT ACCELERATED INTO THE GLASS / BUILDING I WAS PARKED IN FRONT OF. AIR BAGS DID NOT DEPLOY.
Mfg Campaign: 11173003
Recall Date: Jan 30, 2019
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE WAS IN A PARKING SPACE; FOOT ON BRAKE. WENT TO SHIFT THE VEHICLE INTO PARK AND IT ACCELERATED INTO THE GLASS / BUILDING I WAS PARKED IN FRONT OF. AIR BAGS DID NOT DEPLOY.
Corrective Action:
VEHICLE WAS IN A PARKING SPACE; FOOT ON BRAKE. WENT TO SHIFT THE VEHICLE INTO PARK AND IT ACCELERATED INTO THE GLASS / BUILDING I WAS PARKED IN FRONT OF. AIR BAGS DID NOT DEPLOY.
Additional Notes:
VEHICLE WAS IN A PARKING SPACE; FOOT ON BRAKE. WENT TO SHIFT THE VEHICLE INTO PARK AND IT ACCELERATED INTO THE GLASS / BUILDING I WAS PARKED IN FRONT OF. AIR BAGS DID NOT DEPLOY.
Mfg Campaign: 11173003
Recall Date: Jan 30, 2019
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE WAS IN A PARKING SPACE; FOOT ON BRAKE. WENT TO SHIFT THE VEHICLE INTO PARK AND IT ACCELERATED INTO THE GLASS / BUILDING I WAS PARKED IN FRONT OF. AIR BAGS DID NOT DEPLOY.
Corrective Action:
VEHICLE WAS IN A PARKING SPACE; FOOT ON BRAKE. WENT TO SHIFT THE VEHICLE INTO PARK AND IT ACCELERATED INTO THE GLASS / BUILDING I WAS PARKED IN FRONT OF. AIR BAGS DID NOT DEPLOY.
Additional Notes:
VEHICLE WAS IN A PARKING SPACE; FOOT ON BRAKE. WENT TO SHIFT THE VEHICLE INTO PARK AND IT ACCELERATED INTO THE GLASS / BUILDING I WAS PARKED IN FRONT OF. AIR BAGS DID NOT DEPLOY.
Mfg Campaign: 11173003
Recall Date: Jan 30, 2019
Toyota Motor Corporation
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. THE CONTACT STATED THAT THE FUEL WAS RUNNING OUT QUICKLY IN THE VEHICLE. IN ADDITION, THE EMISSION (ECO) WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO FRED ANDERSON TOYOTA (9101 GLENWOOD AVE, RALEIGH, NC 27617) AND LEITH TOYOTA (8005 CAPITAL BLVD, RALEIGH, NC 27616), BUT THEY FAILED TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,900.
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. THE CONTACT STATED THAT THE FUEL WAS RUNNING OUT QUICKLY IN THE VEHICLE. IN ADDITION, THE EMISSION (ECO) WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO FRED ANDERSON TOYOTA (9101 GLENWOOD AVE, RALEIGH, NC 27617) AND LEITH TOYOTA (8005 CAPITAL BLVD, RALEIGH, NC 27616), BUT THEY FAILED TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,900.
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. THE CONTACT STATED THAT THE FUEL WAS RUNNING OUT QUICKLY IN THE VEHICLE. IN ADDITION, THE EMISSION (ECO) WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO FRED ANDERSON TOYOTA (9101 GLENWOOD AVE, RALEIGH, NC 27617) AND LEITH TOYOTA (8005 CAPITAL BLVD, RALEIGH, NC 27616), BUT THEY FAILED TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,900.
Mfg Campaign: 11171814
Recall Date: Jan 24, 2019
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