Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB13 / 23TA13
Recall Date: Nov 1, 2023
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017-2018 Toyota 4Runner and Tundra, 2018 Toyota Highlander, RAV4 and Lexus GX460 and 2017 Toyota Sienna and Tacoma vehicles. These vehicles may have incorrect load carrying capacity modification labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Toyota H0Z Lexus HLF
Recall Date: Dec 20, 2017
Consumer Complaints
406 ComplaintsToyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE LANE DEPARTURE WARNING SYSTEM WORKS INTERMITTENTLY AT NIGHT ON A WET ROADWAY. THE VEHICLE WAS ON A FOUR LANE ROAD WITH TWO LANES IN EACH DIRECTION. SPEED WAS AROUND 45MPH. LANE DEPARTURE WARNING WORKS ABOVE APPROXIMATELY 32MPH. THE SYSTEM WOULD NOT RECOGNIZE THE WHITE SHOULDER LINE ON THE RIGHT HAND SIDE OF THE VEHICLE OR THE DOTTED WHITE LINE ON THE LEFT HAND SIDE OF THE LANE. THIS WAS THE SECOND TIME THIS HAD HAPPENED TO ME. THE OTHER TIME WAS APPROXIMATELY A MONTH AGO.
Corrective Action:
THE LANE DEPARTURE WARNING SYSTEM WORKS INTERMITTENTLY AT NIGHT ON A WET ROADWAY. THE VEHICLE WAS ON A FOUR LANE ROAD WITH TWO LANES IN EACH DIRECTION. SPEED WAS AROUND 45MPH. LANE DEPARTURE WARNING WORKS ABOVE APPROXIMATELY 32MPH. THE SYSTEM WOULD NOT RECOGNIZE THE WHITE SHOULDER LINE ON THE RIGHT HAND SIDE OF THE VEHICLE OR THE DOTTED WHITE LINE ON THE LEFT HAND SIDE OF THE LANE. THIS WAS THE SECOND TIME THIS HAD HAPPENED TO ME. THE OTHER TIME WAS APPROXIMATELY A MONTH AGO.
Additional Notes:
THE LANE DEPARTURE WARNING SYSTEM WORKS INTERMITTENTLY AT NIGHT ON A WET ROADWAY. THE VEHICLE WAS ON A FOUR LANE ROAD WITH TWO LANES IN EACH DIRECTION. SPEED WAS AROUND 45MPH. LANE DEPARTURE WARNING WORKS ABOVE APPROXIMATELY 32MPH. THE SYSTEM WOULD NOT RECOGNIZE THE WHITE SHOULDER LINE ON THE RIGHT HAND SIDE OF THE VEHICLE OR THE DOTTED WHITE LINE ON THE LEFT HAND SIDE OF THE LANE. THIS WAS THE SECOND TIME THIS HAD HAPPENED TO ME. THE OTHER TIME WAS APPROXIMATELY A MONTH AGO.
Mfg Campaign: 11286289
Recall Date: Dec 2, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE LANE DEPARTURE WARNING SYSTEM WORKS INTERMITTENTLY AT NIGHT ON A WET ROADWAY. THE VEHICLE WAS ON A FOUR LANE ROAD WITH TWO LANES IN EACH DIRECTION. SPEED WAS AROUND 45MPH. LANE DEPARTURE WARNING WORKS ABOVE APPROXIMATELY 32MPH. THE SYSTEM WOULD NOT RECOGNIZE THE WHITE SHOULDER LINE ON THE RIGHT HAND SIDE OF THE VEHICLE OR THE DOTTED WHITE LINE ON THE LEFT HAND SIDE OF THE LANE. THIS WAS THE SECOND TIME THIS HAD HAPPENED TO ME. THE OTHER TIME WAS APPROXIMATELY A MONTH AGO.
Corrective Action:
THE LANE DEPARTURE WARNING SYSTEM WORKS INTERMITTENTLY AT NIGHT ON A WET ROADWAY. THE VEHICLE WAS ON A FOUR LANE ROAD WITH TWO LANES IN EACH DIRECTION. SPEED WAS AROUND 45MPH. LANE DEPARTURE WARNING WORKS ABOVE APPROXIMATELY 32MPH. THE SYSTEM WOULD NOT RECOGNIZE THE WHITE SHOULDER LINE ON THE RIGHT HAND SIDE OF THE VEHICLE OR THE DOTTED WHITE LINE ON THE LEFT HAND SIDE OF THE LANE. THIS WAS THE SECOND TIME THIS HAD HAPPENED TO ME. THE OTHER TIME WAS APPROXIMATELY A MONTH AGO.
Additional Notes:
THE LANE DEPARTURE WARNING SYSTEM WORKS INTERMITTENTLY AT NIGHT ON A WET ROADWAY. THE VEHICLE WAS ON A FOUR LANE ROAD WITH TWO LANES IN EACH DIRECTION. SPEED WAS AROUND 45MPH. LANE DEPARTURE WARNING WORKS ABOVE APPROXIMATELY 32MPH. THE SYSTEM WOULD NOT RECOGNIZE THE WHITE SHOULDER LINE ON THE RIGHT HAND SIDE OF THE VEHICLE OR THE DOTTED WHITE LINE ON THE LEFT HAND SIDE OF THE LANE. THIS WAS THE SECOND TIME THIS HAD HAPPENED TO ME. THE OTHER TIME WAS APPROXIMATELY A MONTH AGO.
Mfg Campaign: 11286289
Recall Date: Dec 2, 2019
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN I'M DRIVING AT SLOW SPEEDS THE ENGINE FEELS LIKE IT STALLED OR DOWNSHIFTED AND THE DISPLAY GETS DARK BUT CAR IS STILL 'ON', HOWEVER, IT WILL NO LONGER ACCELERATE. THE STEERING SEEMS TO BE AFFECTED TOO. UNFORTUNATELY, IT ONLY RESOLVED BY TURNING THE CAR OFF AND BACK ON, CAUSING TRAFFIC TO STOP OR SWERVE TO AVOID HITTING ME 3X THE PAST 2 WEEKS.
Corrective Action:
WHEN I'M DRIVING AT SLOW SPEEDS THE ENGINE FEELS LIKE IT STALLED OR DOWNSHIFTED AND THE DISPLAY GETS DARK BUT CAR IS STILL 'ON', HOWEVER, IT WILL NO LONGER ACCELERATE. THE STEERING SEEMS TO BE AFFECTED TOO. UNFORTUNATELY, IT ONLY RESOLVED BY TURNING THE CAR OFF AND BACK ON, CAUSING TRAFFIC TO STOP OR SWERVE TO AVOID HITTING ME 3X THE PAST 2 WEEKS.
Additional Notes:
WHEN I'M DRIVING AT SLOW SPEEDS THE ENGINE FEELS LIKE IT STALLED OR DOWNSHIFTED AND THE DISPLAY GETS DARK BUT CAR IS STILL 'ON', HOWEVER, IT WILL NO LONGER ACCELERATE. THE STEERING SEEMS TO BE AFFECTED TOO. UNFORTUNATELY, IT ONLY RESOLVED BY TURNING THE CAR OFF AND BACK ON, CAUSING TRAFFIC TO STOP OR SWERVE TO AVOID HITTING ME 3X THE PAST 2 WEEKS.
Mfg Campaign: 11282038
Recall Date: Nov 24, 2019
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
WHEN I'M DRIVING AT SLOW SPEEDS THE ENGINE FEELS LIKE IT STALLED OR DOWNSHIFTED AND THE DISPLAY GETS DARK BUT CAR IS STILL 'ON', HOWEVER, IT WILL NO LONGER ACCELERATE. THE STEERING SEEMS TO BE AFFECTED TOO. UNFORTUNATELY, IT ONLY RESOLVED BY TURNING THE CAR OFF AND BACK ON, CAUSING TRAFFIC TO STOP OR SWERVE TO AVOID HITTING ME 3X THE PAST 2 WEEKS.
Corrective Action:
WHEN I'M DRIVING AT SLOW SPEEDS THE ENGINE FEELS LIKE IT STALLED OR DOWNSHIFTED AND THE DISPLAY GETS DARK BUT CAR IS STILL 'ON', HOWEVER, IT WILL NO LONGER ACCELERATE. THE STEERING SEEMS TO BE AFFECTED TOO. UNFORTUNATELY, IT ONLY RESOLVED BY TURNING THE CAR OFF AND BACK ON, CAUSING TRAFFIC TO STOP OR SWERVE TO AVOID HITTING ME 3X THE PAST 2 WEEKS.
Additional Notes:
WHEN I'M DRIVING AT SLOW SPEEDS THE ENGINE FEELS LIKE IT STALLED OR DOWNSHIFTED AND THE DISPLAY GETS DARK BUT CAR IS STILL 'ON', HOWEVER, IT WILL NO LONGER ACCELERATE. THE STEERING SEEMS TO BE AFFECTED TOO. UNFORTUNATELY, IT ONLY RESOLVED BY TURNING THE CAR OFF AND BACK ON, CAUSING TRAFFIC TO STOP OR SWERVE TO AVOID HITTING ME 3X THE PAST 2 WEEKS.
Mfg Campaign: 11282038
Recall Date: Nov 24, 2019
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN I'M DRIVING AT SLOW SPEEDS THE ENGINE FEELS LIKE IT STALLED OR DOWNSHIFTED AND THE DISPLAY GETS DARK BUT CAR IS STILL 'ON', HOWEVER, IT WILL NO LONGER ACCELERATE. THE STEERING SEEMS TO BE AFFECTED TOO. UNFORTUNATELY, IT ONLY RESOLVED BY TURNING THE CAR OFF AND BACK ON, CAUSING TRAFFIC TO STOP OR SWERVE TO AVOID HITTING ME 3X THE PAST 2 WEEKS.
Corrective Action:
WHEN I'M DRIVING AT SLOW SPEEDS THE ENGINE FEELS LIKE IT STALLED OR DOWNSHIFTED AND THE DISPLAY GETS DARK BUT CAR IS STILL 'ON', HOWEVER, IT WILL NO LONGER ACCELERATE. THE STEERING SEEMS TO BE AFFECTED TOO. UNFORTUNATELY, IT ONLY RESOLVED BY TURNING THE CAR OFF AND BACK ON, CAUSING TRAFFIC TO STOP OR SWERVE TO AVOID HITTING ME 3X THE PAST 2 WEEKS.
Additional Notes:
WHEN I'M DRIVING AT SLOW SPEEDS THE ENGINE FEELS LIKE IT STALLED OR DOWNSHIFTED AND THE DISPLAY GETS DARK BUT CAR IS STILL 'ON', HOWEVER, IT WILL NO LONGER ACCELERATE. THE STEERING SEEMS TO BE AFFECTED TOO. UNFORTUNATELY, IT ONLY RESOLVED BY TURNING THE CAR OFF AND BACK ON, CAUSING TRAFFIC TO STOP OR SWERVE TO AVOID HITTING ME 3X THE PAST 2 WEEKS.
Mfg Campaign: 11282038
Recall Date: Nov 24, 2019
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE JERKS AND MAKES LOUD NOISE WHEN THE EV MODE TURNS ON MOMENTARILY AT 60 MILES PER HOUR. THIS USUALLY HAPPENS WHEN GOING DOWN HILL AND PRESSING ACCELERATOR AFTER RELEASED FOR A FEW MINUTES. THIS DOES NOT ALWAYS HAPPEN BUT WHEN IT DOES, FEELS LIKE THE REAR TIRE HAS BUSTED AND THE CAR IS BEING FORCED TO MOVE. IT HAS HAPPENED MULTIPLE TIMES NOW AND I HAVE REPORTED IT TO TOYOTA BUT THE DEALER CANNOT REPLICATE THE PROBLEM. IT HAS OCCURRED AT LEAST 8 TIMES SO FAR SINCE I BOUGHT THE VEHICLE IN SEPTEMBER 2018.
Corrective Action:
THE VEHICLE JERKS AND MAKES LOUD NOISE WHEN THE EV MODE TURNS ON MOMENTARILY AT 60 MILES PER HOUR. THIS USUALLY HAPPENS WHEN GOING DOWN HILL AND PRESSING ACCELERATOR AFTER RELEASED FOR A FEW MINUTES. THIS DOES NOT ALWAYS HAPPEN BUT WHEN IT DOES, FEELS LIKE THE REAR TIRE HAS BUSTED AND THE CAR IS BEING FORCED TO MOVE. IT HAS HAPPENED MULTIPLE TIMES NOW AND I HAVE REPORTED IT TO TOYOTA BUT THE DEALER CANNOT REPLICATE THE PROBLEM. IT HAS OCCURRED AT LEAST 8 TIMES SO FAR SINCE I BOUGHT THE VEHICLE IN SEPTEMBER 2018.
Additional Notes:
THE VEHICLE JERKS AND MAKES LOUD NOISE WHEN THE EV MODE TURNS ON MOMENTARILY AT 60 MILES PER HOUR. THIS USUALLY HAPPENS WHEN GOING DOWN HILL AND PRESSING ACCELERATOR AFTER RELEASED FOR A FEW MINUTES. THIS DOES NOT ALWAYS HAPPEN BUT WHEN IT DOES, FEELS LIKE THE REAR TIRE HAS BUSTED AND THE CAR IS BEING FORCED TO MOVE. IT HAS HAPPENED MULTIPLE TIMES NOW AND I HAVE REPORTED IT TO TOYOTA BUT THE DEALER CANNOT REPLICATE THE PROBLEM. IT HAS OCCURRED AT LEAST 8 TIMES SO FAR SINCE I BOUGHT THE VEHICLE IN SEPTEMBER 2018.
Mfg Campaign: 11279675
Recall Date: Nov 12, 2019
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING THE CAR SHUTTERED THEN STOPPED WHILE IN TRAFFIC AND CHECK ENGINE LIGHT AND CHARGING SYSTEM MALFUNCTION ERROR MESSAGE APPEARED. I COASTED OVER TO SIDE OF ROAD. RESTARTED CAR TO GET HOME AND THIS SAME THING HAPPENED 3 MORE TIMES UNTIL I GOT HOME AND PARKED IT. WE RAN THE CAR IN THE DRIVEWAY AND THE SAME THING HAPPENED 3 MORE TIMES. SINCE IT IS SUNDAY AFTERNOON WILL HAVE TO CALL TOYOTA ON MONDAY. AFTER READING ONLINE ABOUT SIMILAR ISSUES...I'M AFRAID TO DRIVE THE CAR AGAIN. IT SEEMS TOYOTA HAS NO FIX OR HAS ACKNOWLEDGED IT AS A PROBLEM.
Corrective Action:
WHILE DRIVING THE CAR SHUTTERED THEN STOPPED WHILE IN TRAFFIC AND CHECK ENGINE LIGHT AND CHARGING SYSTEM MALFUNCTION ERROR MESSAGE APPEARED. I COASTED OVER TO SIDE OF ROAD. RESTARTED CAR TO GET HOME AND THIS SAME THING HAPPENED 3 MORE TIMES UNTIL I GOT HOME AND PARKED IT. WE RAN THE CAR IN THE DRIVEWAY AND THE SAME THING HAPPENED 3 MORE TIMES. SINCE IT IS SUNDAY AFTERNOON WILL HAVE TO CALL TOYOTA ON MONDAY. AFTER READING ONLINE ABOUT SIMILAR ISSUES...I'M AFRAID TO DRIVE THE CAR AGAIN. IT SEEMS TOYOTA HAS NO FIX OR HAS ACKNOWLEDGED IT AS A PROBLEM.
Additional Notes:
WHILE DRIVING THE CAR SHUTTERED THEN STOPPED WHILE IN TRAFFIC AND CHECK ENGINE LIGHT AND CHARGING SYSTEM MALFUNCTION ERROR MESSAGE APPEARED. I COASTED OVER TO SIDE OF ROAD. RESTARTED CAR TO GET HOME AND THIS SAME THING HAPPENED 3 MORE TIMES UNTIL I GOT HOME AND PARKED IT. WE RAN THE CAR IN THE DRIVEWAY AND THE SAME THING HAPPENED 3 MORE TIMES. SINCE IT IS SUNDAY AFTERNOON WILL HAVE TO CALL TOYOTA ON MONDAY. AFTER READING ONLINE ABOUT SIMILAR ISSUES...I'M AFRAID TO DRIVE THE CAR AGAIN. IT SEEMS TOYOTA HAS NO FIX OR HAS ACKNOWLEDGED IT AS A PROBLEM.
Mfg Campaign: 11279255
Recall Date: Nov 10, 2019
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. THE CONTACT STATED THAT WATER LEAKED ONTO THE FLOORMAT OF THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PRIME TOYOTA BOSTON (617-469-1000, LOCATED AT 1605 VFW PARKWAY, WEST ROXBURY, MA 02132) WHERE IT WAS DIAGNOSED THAT A WATER HOSE FROM THE AIR CONDITIONER WAS BLOCKED. THE FAILURE CAUSED WATER FROM THE AIR CONDITIONER TO DRAIN ONTO THE FLOOR OF THE VEHICLE. THE HOSE WAS REPLACED; HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE CARPET WOULD NEED TO BE REPLACED AT A COST. THE MANUFACTURER WAS MADE AWARE OF THE CARPET ISSUE AND STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY. THE CARPET WAS NOT REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,220.
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. THE CONTACT STATED THAT WATER LEAKED ONTO THE FLOORMAT OF THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PRIME TOYOTA BOSTON (617-469-1000, LOCATED AT 1605 VFW PARKWAY, WEST ROXBURY, MA 02132) WHERE IT WAS DIAGNOSED THAT A WATER HOSE FROM THE AIR CONDITIONER WAS BLOCKED. THE FAILURE CAUSED WATER FROM THE AIR CONDITIONER TO DRAIN ONTO THE FLOOR OF THE VEHICLE. THE HOSE WAS REPLACED; HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE CARPET WOULD NEED TO BE REPLACED AT A COST. THE MANUFACTURER WAS MADE AWARE OF THE CARPET ISSUE AND STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY. THE CARPET WAS NOT REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,220.
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. THE CONTACT STATED THAT WATER LEAKED ONTO THE FLOORMAT OF THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PRIME TOYOTA BOSTON (617-469-1000, LOCATED AT 1605 VFW PARKWAY, WEST ROXBURY, MA 02132) WHERE IT WAS DIAGNOSED THAT A WATER HOSE FROM THE AIR CONDITIONER WAS BLOCKED. THE FAILURE CAUSED WATER FROM THE AIR CONDITIONER TO DRAIN ONTO THE FLOOR OF THE VEHICLE. THE HOSE WAS REPLACED; HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE CARPET WOULD NEED TO BE REPLACED AT A COST. THE MANUFACTURER WAS MADE AWARE OF THE CARPET ISSUE AND STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY. THE CARPET WAS NOT REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,220.
Mfg Campaign: 11276932
Recall Date: Oct 29, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DASHBOARD LIGHTING IS INADEQUATE!!!! UNABLE TO READ SPEEDOMETER AND OTHER INFO IN BRIGHT AMBIENT DAYLIGHT
Corrective Action:
DASHBOARD LIGHTING IS INADEQUATE!!!! UNABLE TO READ SPEEDOMETER AND OTHER INFO IN BRIGHT AMBIENT DAYLIGHT
Additional Notes:
DASHBOARD LIGHTING IS INADEQUATE!!!! UNABLE TO READ SPEEDOMETER AND OTHER INFO IN BRIGHT AMBIENT DAYLIGHT
Mfg Campaign: 11265529
Recall Date: Oct 2, 2019
Toyota Motor Corporation
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Potential Consequences:
2018 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO ISSUE WITH EXTERIOR DUAL IMAGE SIDE VIEW MIRRORS. *LD THE CONSUMER STATED RAIN OR FOG CAN CAUSE THE MIRROR TO APPEAR TO HAVE DOUBLE VISION.*JS
Corrective Action:
2018 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO ISSUE WITH EXTERIOR DUAL IMAGE SIDE VIEW MIRRORS. *LD THE CONSUMER STATED RAIN OR FOG CAN CAUSE THE MIRROR TO APPEAR TO HAVE DOUBLE VISION.*JS
Additional Notes:
2018 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO ISSUE WITH EXTERIOR DUAL IMAGE SIDE VIEW MIRRORS. *LD THE CONSUMER STATED RAIN OR FOG CAN CAUSE THE MIRROR TO APPEAR TO HAVE DOUBLE VISION.*JS
Mfg Campaign: 11254919
Recall Date: Sep 13, 2019
Toyota Motor Corporation
Defect Description:
STRUCTURE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING 35 MPH, THERE WAS A GLARE FROM THE DASHBOARD THAT REFLECTED ONTO THE WINDSHIELD. THE FAILURE CAUSED VISION IMPAIRMENT, WHICH CAUSED THE CONTACT TO ALMOST STRIKE A PEDESTRIAN. THE CONTACT PLACED BLACK FELT OVER THE DASHBOARD TO CONCEAL THE GLARE. THE VEHICLE WAS TAKEN TO ACTON TOYOTA OF LITTLETON (221 GREAT RD, LITTLETON, MA 01460, 978-263-1500) WHERE THEY INFORMED THE CONTACT THAT THEY WERE UNAWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING 35 MPH, THERE WAS A GLARE FROM THE DASHBOARD THAT REFLECTED ONTO THE WINDSHIELD. THE FAILURE CAUSED VISION IMPAIRMENT, WHICH CAUSED THE CONTACT TO ALMOST STRIKE A PEDESTRIAN. THE CONTACT PLACED BLACK FELT OVER THE DASHBOARD TO CONCEAL THE GLARE. THE VEHICLE WAS TAKEN TO ACTON TOYOTA OF LITTLETON (221 GREAT RD, LITTLETON, MA 01460, 978-263-1500) WHERE THEY INFORMED THE CONTACT THAT THEY WERE UNAWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING 35 MPH, THERE WAS A GLARE FROM THE DASHBOARD THAT REFLECTED ONTO THE WINDSHIELD. THE FAILURE CAUSED VISION IMPAIRMENT, WHICH CAUSED THE CONTACT TO ALMOST STRIKE A PEDESTRIAN. THE CONTACT PLACED BLACK FELT OVER THE DASHBOARD TO CONCEAL THE GLARE. THE VEHICLE WAS TAKEN TO ACTON TOYOTA OF LITTLETON (221 GREAT RD, LITTLETON, MA 01460, 978-263-1500) WHERE THEY INFORMED THE CONTACT THAT THEY WERE UNAWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11245516
Recall Date: Aug 21, 2019
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVING SOUTH ON COUNTRY ROAD IN BRIGHT SUN. THE SUN WAS REFLECTING OFF THE HORIZONTAL DASHBOARD. CAUSING A REFLECTION OFF THE INSIDE OF THE WINDSHIELD. HAMPERING MY VISION, ALMOST CAUSING ME TO HIT A PERSON ON A BICYCLE. MY VISION WAS IMPAIRED BY THE REFLECTING LIGHT FROM THE DASHBOARD ONTO THE INSIDE OF MY WINDSHIELD. PREVENTING A CLEAR VISION OF THE ROAD AHEAD OF ME. SEE PHOTOS. I FIXED MY PROBLEM BY INSTALLING A BLACK FELT CLOTH AND LAYING IT ON THE DASHBOARD. THE SUN DOES NOT REFLECT FROM THE BLACK FELT. MY PROBLEM WAS SOLVED.
Corrective Action:
DRIVING SOUTH ON COUNTRY ROAD IN BRIGHT SUN. THE SUN WAS REFLECTING OFF THE HORIZONTAL DASHBOARD. CAUSING A REFLECTION OFF THE INSIDE OF THE WINDSHIELD. HAMPERING MY VISION, ALMOST CAUSING ME TO HIT A PERSON ON A BICYCLE. MY VISION WAS IMPAIRED BY THE REFLECTING LIGHT FROM THE DASHBOARD ONTO THE INSIDE OF MY WINDSHIELD. PREVENTING A CLEAR VISION OF THE ROAD AHEAD OF ME. SEE PHOTOS. I FIXED MY PROBLEM BY INSTALLING A BLACK FELT CLOTH AND LAYING IT ON THE DASHBOARD. THE SUN DOES NOT REFLECT FROM THE BLACK FELT. MY PROBLEM WAS SOLVED.
Additional Notes:
DRIVING SOUTH ON COUNTRY ROAD IN BRIGHT SUN. THE SUN WAS REFLECTING OFF THE HORIZONTAL DASHBOARD. CAUSING A REFLECTION OFF THE INSIDE OF THE WINDSHIELD. HAMPERING MY VISION, ALMOST CAUSING ME TO HIT A PERSON ON A BICYCLE. MY VISION WAS IMPAIRED BY THE REFLECTING LIGHT FROM THE DASHBOARD ONTO THE INSIDE OF MY WINDSHIELD. PREVENTING A CLEAR VISION OF THE ROAD AHEAD OF ME. SEE PHOTOS. I FIXED MY PROBLEM BY INSTALLING A BLACK FELT CLOTH AND LAYING IT ON THE DASHBOARD. THE SUN DOES NOT REFLECT FROM THE BLACK FELT. MY PROBLEM WAS SOLVED.
Mfg Campaign: 11245579
Recall Date: Aug 21, 2019
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS WERE FAULTY AND WOULD NOT OPERATE WHEN ACTIVATED. THE CONTACT DROVE THE VEHICLE TO DON JOSEPH TOYOTA (1111 W MAIN ST, KENT, OH 44240, (330) 673-2200), BUT THE FAILURE COULD NOT BE DUPLICATED AND NO FAILURE CODES WERE FOUND. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOUR TIMES WITHIN SIX MONTHS FOR THE SAME FAILURE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REGIONAL TEAM WAS RESPONSIBLE FOR HANDLING THE SITUATION. THE FAILURE MILEAGE WAS 10,000. *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS WERE FAULTY AND WOULD NOT OPERATE WHEN ACTIVATED. THE CONTACT DROVE THE VEHICLE TO DON JOSEPH TOYOTA (1111 W MAIN ST, KENT, OH 44240, (330) 673-2200), BUT THE FAILURE COULD NOT BE DUPLICATED AND NO FAILURE CODES WERE FOUND. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOUR TIMES WITHIN SIX MONTHS FOR THE SAME FAILURE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REGIONAL TEAM WAS RESPONSIBLE FOR HANDLING THE SITUATION. THE FAILURE MILEAGE WAS 10,000. *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS WERE FAULTY AND WOULD NOT OPERATE WHEN ACTIVATED. THE CONTACT DROVE THE VEHICLE TO DON JOSEPH TOYOTA (1111 W MAIN ST, KENT, OH 44240, (330) 673-2200), BUT THE FAILURE COULD NOT BE DUPLICATED AND NO FAILURE CODES WERE FOUND. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOUR TIMES WITHIN SIX MONTHS FOR THE SAME FAILURE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REGIONAL TEAM WAS RESPONSIBLE FOR HANDLING THE SITUATION. THE FAILURE MILEAGE WAS 10,000. *TR
Mfg Campaign: 11243973
Recall Date: Aug 14, 2019
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
CRACK IN WINDSHIELD THAT EXPANDED TO COVER THE ENTIRE CENTER OF THE WINDSHIELD IN A LARGE CIRCULAR SHAPE. THE CAR HAD BEEN STATIONARY FOR A FEW HOURS WITH THE FIRST CRACK WAS NOTICED - UPON RETURNING TO THE VEHICLE, THE NEXT DAY THE SMALL CRACK WENT TO A CRACK OVER 6" IN SIZE, WITHIN A FEW DAYS, THE CRACK WAS CIRCULAR AT COVERED THE ENTIRE MIDDLE SECTION OF THE VEHICLE.
Corrective Action:
CRACK IN WINDSHIELD THAT EXPANDED TO COVER THE ENTIRE CENTER OF THE WINDSHIELD IN A LARGE CIRCULAR SHAPE. THE CAR HAD BEEN STATIONARY FOR A FEW HOURS WITH THE FIRST CRACK WAS NOTICED - UPON RETURNING TO THE VEHICLE, THE NEXT DAY THE SMALL CRACK WENT TO A CRACK OVER 6" IN SIZE, WITHIN A FEW DAYS, THE CRACK WAS CIRCULAR AT COVERED THE ENTIRE MIDDLE SECTION OF THE VEHICLE.
Additional Notes:
CRACK IN WINDSHIELD THAT EXPANDED TO COVER THE ENTIRE CENTER OF THE WINDSHIELD IN A LARGE CIRCULAR SHAPE. THE CAR HAD BEEN STATIONARY FOR A FEW HOURS WITH THE FIRST CRACK WAS NOTICED - UPON RETURNING TO THE VEHICLE, THE NEXT DAY THE SMALL CRACK WENT TO A CRACK OVER 6" IN SIZE, WITHIN A FEW DAYS, THE CRACK WAS CIRCULAR AT COVERED THE ENTIRE MIDDLE SECTION OF THE VEHICLE.
Mfg Campaign: 11241408
Recall Date: Aug 2, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUDDEN SUNROOF EXPLOSION DRIVING ABOUT 10 OR 15 MIN. JUST ENTERED I75 NORTH, WHEN LOUD EXPLOSION HEARD SOMETHING ROLLIN ON THE ROOF LOOKED AROUND NO PERSON ON THE HIGHWAY AND NO CARS OR TRUCKS NEAR ME AND REALIZED WHAT HAD OCCURED OFF AT NEXT EXIT WENT DIRECTLY TO MY TOYOTA DEALER
Corrective Action:
SUDDEN SUNROOF EXPLOSION DRIVING ABOUT 10 OR 15 MIN. JUST ENTERED I75 NORTH, WHEN LOUD EXPLOSION HEARD SOMETHING ROLLIN ON THE ROOF LOOKED AROUND NO PERSON ON THE HIGHWAY AND NO CARS OR TRUCKS NEAR ME AND REALIZED WHAT HAD OCCURED OFF AT NEXT EXIT WENT DIRECTLY TO MY TOYOTA DEALER
Additional Notes:
SUDDEN SUNROOF EXPLOSION DRIVING ABOUT 10 OR 15 MIN. JUST ENTERED I75 NORTH, WHEN LOUD EXPLOSION HEARD SOMETHING ROLLIN ON THE ROOF LOOKED AROUND NO PERSON ON THE HIGHWAY AND NO CARS OR TRUCKS NEAR ME AND REALIZED WHAT HAD OCCURED OFF AT NEXT EXIT WENT DIRECTLY TO MY TOYOTA DEALER
Mfg Campaign: 11232070
Recall Date: Jul 15, 2019
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SAME PROBLEM I HAD WITH THE 2014 RAV4 IS NOW HAPPENING WITH THE 2018 RAV4 STARTING FROM A STOP AT A TRAFFIC LIGHT OR MAKING A TURN THE CAR FAILS TO MOVE FOR MOMENT AS IF YOU DID NOT STEP ON THE GAS AND I AM NOW AFRAID TO MAKE TURNS UNLESS AT A TRAFFIC LIGHT.
Corrective Action:
SAME PROBLEM I HAD WITH THE 2014 RAV4 IS NOW HAPPENING WITH THE 2018 RAV4 STARTING FROM A STOP AT A TRAFFIC LIGHT OR MAKING A TURN THE CAR FAILS TO MOVE FOR MOMENT AS IF YOU DID NOT STEP ON THE GAS AND I AM NOW AFRAID TO MAKE TURNS UNLESS AT A TRAFFIC LIGHT.
Additional Notes:
SAME PROBLEM I HAD WITH THE 2014 RAV4 IS NOW HAPPENING WITH THE 2018 RAV4 STARTING FROM A STOP AT A TRAFFIC LIGHT OR MAKING A TURN THE CAR FAILS TO MOVE FOR MOMENT AS IF YOU DID NOT STEP ON THE GAS AND I AM NOW AFRAID TO MAKE TURNS UNLESS AT A TRAFFIC LIGHT.
Mfg Campaign: 11232077
Recall Date: Jul 15, 2019
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SIDE SEAT BELT FAILED TO REMAIN LATCHED. ALSO, ON OCCASION, THE DRIVER'S SEAT BELT FAILED TO OPEN AND RELEASE. THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER TOYOTA PEORIA (8633 W BELL RD, PEORIA, AZ 85382, (480) 865-3990) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SIDE SEAT BELT FAILED TO REMAIN LATCHED. ALSO, ON OCCASION, THE DRIVER'S SEAT BELT FAILED TO OPEN AND RELEASE. THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER TOYOTA PEORIA (8633 W BELL RD, PEORIA, AZ 85382, (480) 865-3990) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SIDE SEAT BELT FAILED TO REMAIN LATCHED. ALSO, ON OCCASION, THE DRIVER'S SEAT BELT FAILED TO OPEN AND RELEASE. THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER TOYOTA PEORIA (8633 W BELL RD, PEORIA, AZ 85382, (480) 865-3990) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 7,000.
Mfg Campaign: 11221036
Recall Date: Jun 18, 2019
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SUN ROOF SUDDENLY EXPLODED, WHILE WE WERE DRIVING 55 MILES AN HOUR, STRAIGHT, ON THE HIGHWAY. LUCKILY WE HAD THE INNER ROOF SHIELD CLOSED, OTHERWISE THE BROKEN GLASS WOULD HAVE FALLEN INTO THE CAR AND ONTO THE DRIVER / PASSENGER, PUTTING US AT SERIOUS RISK OF AN ACCIDENT. THERE WAS NO SIGN OF ANYTHING HITTING THE ROOF... AND AFTER WE PULLED OVER TO SAFETY, WE NOTICED THAT THE BROKEN GLASS THAT WAS STILL ATTACHED TO THE ROOF WAS BENT OUTWARDS (SEE ATTACHED PICTURES). WHEN IT EXPLODED, WE WEREN'T OPENING ANY WINDOWS, IT WASN'T RAINING, AND THE OUTSIDE TEMPERATURE WAS ABOUT 70 DEGREES. THE FAILURE HAPPENED OUT OF THE BLUE.
Corrective Action:
THE SUN ROOF SUDDENLY EXPLODED, WHILE WE WERE DRIVING 55 MILES AN HOUR, STRAIGHT, ON THE HIGHWAY. LUCKILY WE HAD THE INNER ROOF SHIELD CLOSED, OTHERWISE THE BROKEN GLASS WOULD HAVE FALLEN INTO THE CAR AND ONTO THE DRIVER / PASSENGER, PUTTING US AT SERIOUS RISK OF AN ACCIDENT. THERE WAS NO SIGN OF ANYTHING HITTING THE ROOF... AND AFTER WE PULLED OVER TO SAFETY, WE NOTICED THAT THE BROKEN GLASS THAT WAS STILL ATTACHED TO THE ROOF WAS BENT OUTWARDS (SEE ATTACHED PICTURES). WHEN IT EXPLODED, WE WEREN'T OPENING ANY WINDOWS, IT WASN'T RAINING, AND THE OUTSIDE TEMPERATURE WAS ABOUT 70 DEGREES. THE FAILURE HAPPENED OUT OF THE BLUE.
Additional Notes:
THE SUN ROOF SUDDENLY EXPLODED, WHILE WE WERE DRIVING 55 MILES AN HOUR, STRAIGHT, ON THE HIGHWAY. LUCKILY WE HAD THE INNER ROOF SHIELD CLOSED, OTHERWISE THE BROKEN GLASS WOULD HAVE FALLEN INTO THE CAR AND ONTO THE DRIVER / PASSENGER, PUTTING US AT SERIOUS RISK OF AN ACCIDENT. THERE WAS NO SIGN OF ANYTHING HITTING THE ROOF... AND AFTER WE PULLED OVER TO SAFETY, WE NOTICED THAT THE BROKEN GLASS THAT WAS STILL ATTACHED TO THE ROOF WAS BENT OUTWARDS (SEE ATTACHED PICTURES). WHEN IT EXPLODED, WE WEREN'T OPENING ANY WINDOWS, IT WASN'T RAINING, AND THE OUTSIDE TEMPERATURE WAS ABOUT 70 DEGREES. THE FAILURE HAPPENED OUT OF THE BLUE.
Mfg Campaign: 11219580
Recall Date: Jun 12, 2019
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE ATTEMPTING TO DRIVE THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHECKERED FLAG TOYOTA (LOCATED AT 5301 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462, (757) 490-1111) WHERE IT WAS DIAGNOSED THAT THE SOY WIRES ATTRACTED RODENTS WHO WERE EATING THE WIRES. THE DEALER REPLACED THE WIRES. IN ADDITION, THE CONTACT STATED THAT THE WASHER FLUID HOSE WAS EATEN BY THE RODENTS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE WASHER FLUID HOSE WAS REPLACED. THE CONTACT WAS INFORMED THAT THEY COULD NOT USE ANYTHING ELSE TO PREVENT THE RODENTS FROM EATING THE WIRES AND ADVISED THE CONTACT TO GET AN EXTERMINATOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JS
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE ATTEMPTING TO DRIVE THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHECKERED FLAG TOYOTA (LOCATED AT 5301 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462, (757) 490-1111) WHERE IT WAS DIAGNOSED THAT THE SOY WIRES ATTRACTED RODENTS WHO WERE EATING THE WIRES. THE DEALER REPLACED THE WIRES. IN ADDITION, THE CONTACT STATED THAT THE WASHER FLUID HOSE WAS EATEN BY THE RODENTS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE WASHER FLUID HOSE WAS REPLACED. THE CONTACT WAS INFORMED THAT THEY COULD NOT USE ANYTHING ELSE TO PREVENT THE RODENTS FROM EATING THE WIRES AND ADVISED THE CONTACT TO GET AN EXTERMINATOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JS
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE ATTEMPTING TO DRIVE THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHECKERED FLAG TOYOTA (LOCATED AT 5301 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462, (757) 490-1111) WHERE IT WAS DIAGNOSED THAT THE SOY WIRES ATTRACTED RODENTS WHO WERE EATING THE WIRES. THE DEALER REPLACED THE WIRES. IN ADDITION, THE CONTACT STATED THAT THE WASHER FLUID HOSE WAS EATEN BY THE RODENTS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE WASHER FLUID HOSE WAS REPLACED. THE CONTACT WAS INFORMED THAT THEY COULD NOT USE ANYTHING ELSE TO PREVENT THE RODENTS FROM EATING THE WIRES AND ADVISED THE CONTACT TO GET AN EXTERMINATOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JS
Mfg Campaign: 11217851
Recall Date: Jun 4, 2019
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE ATTEMPTING TO DRIVE THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHECKERED FLAG TOYOTA (LOCATED AT 5301 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462, (757) 490-1111) WHERE IT WAS DIAGNOSED THAT THE SOY WIRES ATTRACTED RODENTS WHO WERE EATING THE WIRES. THE DEALER REPLACED THE WIRES. IN ADDITION, THE CONTACT STATED THAT THE WASHER FLUID HOSE WAS EATEN BY THE RODENTS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE WASHER FLUID HOSE WAS REPLACED. THE CONTACT WAS INFORMED THAT THEY COULD NOT USE ANYTHING ELSE TO PREVENT THE RODENTS FROM EATING THE WIRES AND ADVISED THE CONTACT TO GET AN EXTERMINATOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JS
Corrective Action:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE ATTEMPTING TO DRIVE THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHECKERED FLAG TOYOTA (LOCATED AT 5301 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462, (757) 490-1111) WHERE IT WAS DIAGNOSED THAT THE SOY WIRES ATTRACTED RODENTS WHO WERE EATING THE WIRES. THE DEALER REPLACED THE WIRES. IN ADDITION, THE CONTACT STATED THAT THE WASHER FLUID HOSE WAS EATEN BY THE RODENTS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE WASHER FLUID HOSE WAS REPLACED. THE CONTACT WAS INFORMED THAT THEY COULD NOT USE ANYTHING ELSE TO PREVENT THE RODENTS FROM EATING THE WIRES AND ADVISED THE CONTACT TO GET AN EXTERMINATOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JS
Additional Notes:
TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. WHILE ATTEMPTING TO DRIVE THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHECKERED FLAG TOYOTA (LOCATED AT 5301 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462, (757) 490-1111) WHERE IT WAS DIAGNOSED THAT THE SOY WIRES ATTRACTED RODENTS WHO WERE EATING THE WIRES. THE DEALER REPLACED THE WIRES. IN ADDITION, THE CONTACT STATED THAT THE WASHER FLUID HOSE WAS EATEN BY THE RODENTS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE WASHER FLUID HOSE WAS REPLACED. THE CONTACT WAS INFORMED THAT THEY COULD NOT USE ANYTHING ELSE TO PREVENT THE RODENTS FROM EATING THE WIRES AND ADVISED THE CONTACT TO GET AN EXTERMINATOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JS
Mfg Campaign: 11217851
Recall Date: Jun 4, 2019
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