TESLA MODEL Y 2024

Complete listing of complaints and recalls for this vehicle

389
Complaints
11
Recalls

Complaints & Recalls

389 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tesla, Inc.
NHTSA Campaign: 25V002000 SAFETY RECALL
239.4K Vehicles Affected
Recall Date: Jan 6, 2025
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-25-00-001
Notice Date: Mar 7, 2025
Recall Date: Jan 6, 2025
Tesla, Inc.
NHTSA Campaign: 24V935000 SAFETY RECALL
696.3K Vehicles Affected
Recall Date: Dec 17, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Driving with improperly inflated tires increases the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-018
Notice Date: Feb 15, 2025
Recall Date: Dec 17, 2024
Tesla, Inc.
NHTSA Campaign: 24V886000 SAFETY RECALL
27 Vehicles Affected
Recall Date: Nov 22, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024 Model Y vehicles. The weld attaching the seat recliner mechanism to the front seat backs may fail.

Potential Risk:
The seat back frame may not properly restrain the occupant during a crash, increasing the risk of injury.
FREE Recall Solution:
Tesla service will replace the seat assembly, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-13-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-13-004
Notice Date: Jan 21, 2025
Recall Date: Nov 22, 2024
Tesla, Inc.
NHTSA Campaign: 24V554000 SAFETY RECALL
1.8M Vehicles Affected
Recall Date: Jul 24, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Potential Risk:
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-012
Notice Date: Sep 22, 2024
Recall Date: Jul 24, 2024
Tesla, Inc.
NHTSA Campaign: 24V051000 SAFETY RECALL
2.2M Vehicles Affected
Recall Date: Jan 30, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Potential Risk:
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
FREE Recall Solution:
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-003
Notice Date: Feb 21, 2024
Recall Date: Jan 30, 2024

Consumer Complaints

389 Complaints
Tesla, Inc.
Campaign: 11629207 Other
Dec 6, 2024
Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

All Cameras not working with latest Software update - told need new AP4 computer on 2024 model Y which is 2 months old. Tesla service advisor states - car is totally safe to drive with just mirrors till appointment in few weeks. No backup camera, navigation, battery life dying faster. It seems like a liability to me to drive this way and very negligent to me.

Corrective Action:

All Cameras not working with latest Software update - told need new AP4 computer on 2024 model Y which is 2 months old. Tesla service advisor states - car is totally safe to drive with just mirrors till appointment in few weeks. No backup camera, navigation, battery life dying faster. It seems like a liability to me to drive this way and very negligent to me.

Additional Notes:

All Cameras not working with latest Software update - told need new AP4 computer on 2024 model Y which is 2 months old. Tesla service advisor states - car is totally safe to drive with just mirrors till appointment in few weeks. No backup camera, navigation, battery life dying faster. It seems like a liability to me to drive this way and very negligent to me.

Manufacturer: TESLA
Mfg Campaign: 11629207
Notice Date: Dec 6, 2024
Recall Date: Dec 6, 2024
Tesla, Inc.
Campaign: 11628966 Other
Dec 5, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The computer is not working which connects to the forward collision warning system, navigation, and all safety when it comes to driving. I am still waiting to hear back from Tesla about the problem and haven't had a resolution.

Corrective Action:

The computer is not working which connects to the forward collision warning system, navigation, and all safety when it comes to driving. I am still waiting to hear back from Tesla about the problem and haven't had a resolution.

Additional Notes:

The computer is not working which connects to the forward collision warning system, navigation, and all safety when it comes to driving. I am still waiting to hear back from Tesla about the problem and haven't had a resolution.

Manufacturer: TESLA
Mfg Campaign: 11628966
Notice Date: Dec 5, 2024
Recall Date: Dec 5, 2024
Tesla, Inc.
Campaign: 11628966 Other
Dec 5, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The computer is not working which connects to the forward collision warning system, navigation, and all safety when it comes to driving. I am still waiting to hear back from Tesla about the problem and haven't had a resolution.

Corrective Action:

The computer is not working which connects to the forward collision warning system, navigation, and all safety when it comes to driving. I am still waiting to hear back from Tesla about the problem and haven't had a resolution.

Additional Notes:

The computer is not working which connects to the forward collision warning system, navigation, and all safety when it comes to driving. I am still waiting to hear back from Tesla about the problem and haven't had a resolution.

Manufacturer: TESLA
Mfg Campaign: 11628966
Notice Date: Dec 5, 2024
Recall Date: Dec 5, 2024
Tesla, Inc.
Campaign: 11628966 Other
Dec 5, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The computer is not working which connects to the forward collision warning system, navigation, and all safety when it comes to driving. I am still waiting to hear back from Tesla about the problem and haven't had a resolution.

Corrective Action:

The computer is not working which connects to the forward collision warning system, navigation, and all safety when it comes to driving. I am still waiting to hear back from Tesla about the problem and haven't had a resolution.

Additional Notes:

The computer is not working which connects to the forward collision warning system, navigation, and all safety when it comes to driving. I am still waiting to hear back from Tesla about the problem and haven't had a resolution.

Manufacturer: TESLA
Mfg Campaign: 11628966
Notice Date: Dec 5, 2024
Recall Date: Dec 5, 2024
Tesla, Inc.
Campaign: 11629005 Other
Dec 5, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Vehicle cameras stopped working. Navigation stopped working. Screen also stopped working for a time. Was able to get it back on but it went off multiple times since. If I can't see the screen, I can't tell how fast I'm going to do anything else. Cameras control many of not all of the safety systems. So those are all inoperable. Issue is being reported across multiple forums all over the internet as "short in ap4 module."

Corrective Action:

Vehicle cameras stopped working. Navigation stopped working. Screen also stopped working for a time. Was able to get it back on but it went off multiple times since. If I can't see the screen, I can't tell how fast I'm going to do anything else. Cameras control many of not all of the safety systems. So those are all inoperable. Issue is being reported across multiple forums all over the internet as "short in ap4 module."

Additional Notes:

Vehicle cameras stopped working. Navigation stopped working. Screen also stopped working for a time. Was able to get it back on but it went off multiple times since. If I can't see the screen, I can't tell how fast I'm going to do anything else. Cameras control many of not all of the safety systems. So those are all inoperable. Issue is being reported across multiple forums all over the internet as "short in ap4 module."

Manufacturer: TESLA
Mfg Campaign: 11629005
Notice Date: Dec 5, 2024
Recall Date: Dec 5, 2024
Tesla, Inc.
Campaign: 11629005 Other
Dec 5, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Vehicle cameras stopped working. Navigation stopped working. Screen also stopped working for a time. Was able to get it back on but it went off multiple times since. If I can't see the screen, I can't tell how fast I'm going to do anything else. Cameras control many of not all of the safety systems. So those are all inoperable. Issue is being reported across multiple forums all over the internet as "short in ap4 module."

Corrective Action:

Vehicle cameras stopped working. Navigation stopped working. Screen also stopped working for a time. Was able to get it back on but it went off multiple times since. If I can't see the screen, I can't tell how fast I'm going to do anything else. Cameras control many of not all of the safety systems. So those are all inoperable. Issue is being reported across multiple forums all over the internet as "short in ap4 module."

Additional Notes:

Vehicle cameras stopped working. Navigation stopped working. Screen also stopped working for a time. Was able to get it back on but it went off multiple times since. If I can't see the screen, I can't tell how fast I'm going to do anything else. Cameras control many of not all of the safety systems. So those are all inoperable. Issue is being reported across multiple forums all over the internet as "short in ap4 module."

Manufacturer: TESLA
Mfg Campaign: 11629005
Notice Date: Dec 5, 2024
Recall Date: Dec 5, 2024
Tesla, Inc.
Campaign: 11629005 Other
Dec 5, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Vehicle cameras stopped working. Navigation stopped working. Screen also stopped working for a time. Was able to get it back on but it went off multiple times since. If I can't see the screen, I can't tell how fast I'm going to do anything else. Cameras control many of not all of the safety systems. So those are all inoperable. Issue is being reported across multiple forums all over the internet as "short in ap4 module."

Corrective Action:

Vehicle cameras stopped working. Navigation stopped working. Screen also stopped working for a time. Was able to get it back on but it went off multiple times since. If I can't see the screen, I can't tell how fast I'm going to do anything else. Cameras control many of not all of the safety systems. So those are all inoperable. Issue is being reported across multiple forums all over the internet as "short in ap4 module."

Additional Notes:

Vehicle cameras stopped working. Navigation stopped working. Screen also stopped working for a time. Was able to get it back on but it went off multiple times since. If I can't see the screen, I can't tell how fast I'm going to do anything else. Cameras control many of not all of the safety systems. So those are all inoperable. Issue is being reported across multiple forums all over the internet as "short in ap4 module."

Manufacturer: TESLA
Mfg Campaign: 11629005
Notice Date: Dec 5, 2024
Recall Date: Dec 5, 2024
Tesla, Inc.
Campaign: 11628727 Other
Dec 4, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The low beam left headlight (matrix LED) has had a dark spot in the drivers view since the vehicle was purchased in new in March 2024. This dark spot limits visibility at night and I feel is a serious safety issue. It has almost caused me to hit a pedestrian on more than one occasion. I raised this issue with Tesla service immediately after taking delivery of the vehicle. It's still not fixed. I've had (4) completed service appointments and they have failed to fix it. Their last response was "this is how the matrix LED lights function." If so, it should definitely be recalled. I did tell them I'm filing this report and they told me they would try to replace the left headlight. Sadly that's what it takes for a replacement. I've shared videos, pictures and had the service writer at Tesla confirm the dark spot is large enough to be concerning. A person walking or on a bike can easily fit into the size of the dark spot. There are pictures on the internet from others complaining about this issue as well. Just did a Google search and saw multiple postings for this exact issue. My guess is they have a bad batch of headlights or design flaw and they are in denial it's a major enough issue to simply replace them with good ones. I'm hoping others reported this issue.

Corrective Action:

The low beam left headlight (matrix LED) has had a dark spot in the drivers view since the vehicle was purchased in new in March 2024. This dark spot limits visibility at night and I feel is a serious safety issue. It has almost caused me to hit a pedestrian on more than one occasion. I raised this issue with Tesla service immediately after taking delivery of the vehicle. It's still not fixed. I've had (4) completed service appointments and they have failed to fix it. Their last response was "this is how the matrix LED lights function." If so, it should definitely be recalled. I did tell them I'm filing this report and they told me they would try to replace the left headlight. Sadly that's what it takes for a replacement. I've shared videos, pictures and had the service writer at Tesla confirm the dark spot is large enough to be concerning. A person walking or on a bike can easily fit into the size of the dark spot. There are pictures on the internet from others complaining about this issue as well. Just did a Google search and saw multiple postings for this exact issue. My guess is they have a bad batch of headlights or design flaw and they are in denial it's a major enough issue to simply replace them with good ones. I'm hoping others reported this issue.

Additional Notes:

The low beam left headlight (matrix LED) has had a dark spot in the drivers view since the vehicle was purchased in new in March 2024. This dark spot limits visibility at night and I feel is a serious safety issue. It has almost caused me to hit a pedestrian on more than one occasion. I raised this issue with Tesla service immediately after taking delivery of the vehicle. It's still not fixed. I've had (4) completed service appointments and they have failed to fix it. Their last response was "this is how the matrix LED lights function." If so, it should definitely be recalled. I did tell them I'm filing this report and they told me they would try to replace the left headlight. Sadly that's what it takes for a replacement. I've shared videos, pictures and had the service writer at Tesla confirm the dark spot is large enough to be concerning. A person walking or on a bike can easily fit into the size of the dark spot. There are pictures on the internet from others complaining about this issue as well. Just did a Google search and saw multiple postings for this exact issue. My guess is they have a bad batch of headlights or design flaw and they are in denial it's a major enough issue to simply replace them with good ones. I'm hoping others reported this issue.

Manufacturer: TESLA
Mfg Campaign: 11628727
Notice Date: Dec 4, 2024
Recall Date: Dec 4, 2024
Tesla, Inc.
Campaign: 11628260 Other
Dec 2, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Components Failing - Reported as central computer. This made the vehicle turn signals and backup cameras fail as critical components. These two elements were/are completely non-functional. Additional less critical safety functions that have been disabled include blind spot monitoring and cameras, both forward and reverse emergency braking, and pedestrian alerts. My safety was put at-risk due to camera failures while driving and backing out of parking spaces. These vehicles are designed with poor and minimal visibility due to their cameras compensating for visibility shortcomings. You cannot adequately see proximity to other vehicles or pedestrians when cameras are not active. This particular impacts reversing when backing in and out of parking spots since the rear windshield is so small and poorly angled. Drivers have reported that the cameras for them are failing mid-drive leading them to not know where other vehicles were next to them and making unsafe lane changes thinking their warning systems were active. The vehicle component has NOT been inspected by anyone as there was thankfully no actually accident or incident due to the failure. Tesla has not inspected the vehicle due to NO availability for 3+ weeks and they will not consider human contact to expedite review. There are now 100s of community reports of the same defect on online communities all showing failures on same-day or within 24 hours of each other. There were no warnings prior to the failure. The symptoms simply stopped working. It required a phone call to Tesla support to even receive an accurate error code. Tesla is claiming a "short" in the main computer system of the vehicle. This occurred for myself and dozens of others all within several hours of each other in the early morning hours of Friday November 29th 2024. Suspicion is that that this was due to a software update from Tesla.

Corrective Action:

Components Failing - Reported as central computer. This made the vehicle turn signals and backup cameras fail as critical components. These two elements were/are completely non-functional. Additional less critical safety functions that have been disabled include blind spot monitoring and cameras, both forward and reverse emergency braking, and pedestrian alerts. My safety was put at-risk due to camera failures while driving and backing out of parking spaces. These vehicles are designed with poor and minimal visibility due to their cameras compensating for visibility shortcomings. You cannot adequately see proximity to other vehicles or pedestrians when cameras are not active. This particular impacts reversing when backing in and out of parking spots since the rear windshield is so small and poorly angled. Drivers have reported that the cameras for them are failing mid-drive leading them to not know where other vehicles were next to them and making unsafe lane changes thinking their warning systems were active. The vehicle component has NOT been inspected by anyone as there was thankfully no actually accident or incident due to the failure. Tesla has not inspected the vehicle due to NO availability for 3+ weeks and they will not consider human contact to expedite review. There are now 100s of community reports of the same defect on online communities all showing failures on same-day or within 24 hours of each other. There were no warnings prior to the failure. The symptoms simply stopped working. It required a phone call to Tesla support to even receive an accurate error code. Tesla is claiming a "short" in the main computer system of the vehicle. This occurred for myself and dozens of others all within several hours of each other in the early morning hours of Friday November 29th 2024. Suspicion is that that this was due to a software update from Tesla.

Additional Notes:

Components Failing - Reported as central computer. This made the vehicle turn signals and backup cameras fail as critical components. These two elements were/are completely non-functional. Additional less critical safety functions that have been disabled include blind spot monitoring and cameras, both forward and reverse emergency braking, and pedestrian alerts. My safety was put at-risk due to camera failures while driving and backing out of parking spaces. These vehicles are designed with poor and minimal visibility due to their cameras compensating for visibility shortcomings. You cannot adequately see proximity to other vehicles or pedestrians when cameras are not active. This particular impacts reversing when backing in and out of parking spots since the rear windshield is so small and poorly angled. Drivers have reported that the cameras for them are failing mid-drive leading them to not know where other vehicles were next to them and making unsafe lane changes thinking their warning systems were active. The vehicle component has NOT been inspected by anyone as there was thankfully no actually accident or incident due to the failure. Tesla has not inspected the vehicle due to NO availability for 3+ weeks and they will not consider human contact to expedite review. There are now 100s of community reports of the same defect on online communities all showing failures on same-day or within 24 hours of each other. There were no warnings prior to the failure. The symptoms simply stopped working. It required a phone call to Tesla support to even receive an accurate error code. Tesla is claiming a "short" in the main computer system of the vehicle. This occurred for myself and dozens of others all within several hours of each other in the early morning hours of Friday November 29th 2024. Suspicion is that that this was due to a software update from Tesla.

Manufacturer: TESLA
Mfg Campaign: 11628260
Notice Date: Dec 2, 2024
Recall Date: Dec 2, 2024
Tesla, Inc.
Campaign: 11628260 Other
Dec 2, 2024
Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

Components Failing - Reported as central computer. This made the vehicle turn signals and backup cameras fail as critical components. These two elements were/are completely non-functional. Additional less critical safety functions that have been disabled include blind spot monitoring and cameras, both forward and reverse emergency braking, and pedestrian alerts. My safety was put at-risk due to camera failures while driving and backing out of parking spaces. These vehicles are designed with poor and minimal visibility due to their cameras compensating for visibility shortcomings. You cannot adequately see proximity to other vehicles or pedestrians when cameras are not active. This particular impacts reversing when backing in and out of parking spots since the rear windshield is so small and poorly angled. Drivers have reported that the cameras for them are failing mid-drive leading them to not know where other vehicles were next to them and making unsafe lane changes thinking their warning systems were active. The vehicle component has NOT been inspected by anyone as there was thankfully no actually accident or incident due to the failure. Tesla has not inspected the vehicle due to NO availability for 3+ weeks and they will not consider human contact to expedite review. There are now 100s of community reports of the same defect on online communities all showing failures on same-day or within 24 hours of each other. There were no warnings prior to the failure. The symptoms simply stopped working. It required a phone call to Tesla support to even receive an accurate error code. Tesla is claiming a "short" in the main computer system of the vehicle. This occurred for myself and dozens of others all within several hours of each other in the early morning hours of Friday November 29th 2024. Suspicion is that that this was due to a software update from Tesla.

Corrective Action:

Components Failing - Reported as central computer. This made the vehicle turn signals and backup cameras fail as critical components. These two elements were/are completely non-functional. Additional less critical safety functions that have been disabled include blind spot monitoring and cameras, both forward and reverse emergency braking, and pedestrian alerts. My safety was put at-risk due to camera failures while driving and backing out of parking spaces. These vehicles are designed with poor and minimal visibility due to their cameras compensating for visibility shortcomings. You cannot adequately see proximity to other vehicles or pedestrians when cameras are not active. This particular impacts reversing when backing in and out of parking spots since the rear windshield is so small and poorly angled. Drivers have reported that the cameras for them are failing mid-drive leading them to not know where other vehicles were next to them and making unsafe lane changes thinking their warning systems were active. The vehicle component has NOT been inspected by anyone as there was thankfully no actually accident or incident due to the failure. Tesla has not inspected the vehicle due to NO availability for 3+ weeks and they will not consider human contact to expedite review. There are now 100s of community reports of the same defect on online communities all showing failures on same-day or within 24 hours of each other. There were no warnings prior to the failure. The symptoms simply stopped working. It required a phone call to Tesla support to even receive an accurate error code. Tesla is claiming a "short" in the main computer system of the vehicle. This occurred for myself and dozens of others all within several hours of each other in the early morning hours of Friday November 29th 2024. Suspicion is that that this was due to a software update from Tesla.

Additional Notes:

Components Failing - Reported as central computer. This made the vehicle turn signals and backup cameras fail as critical components. These two elements were/are completely non-functional. Additional less critical safety functions that have been disabled include blind spot monitoring and cameras, both forward and reverse emergency braking, and pedestrian alerts. My safety was put at-risk due to camera failures while driving and backing out of parking spaces. These vehicles are designed with poor and minimal visibility due to their cameras compensating for visibility shortcomings. You cannot adequately see proximity to other vehicles or pedestrians when cameras are not active. This particular impacts reversing when backing in and out of parking spots since the rear windshield is so small and poorly angled. Drivers have reported that the cameras for them are failing mid-drive leading them to not know where other vehicles were next to them and making unsafe lane changes thinking their warning systems were active. The vehicle component has NOT been inspected by anyone as there was thankfully no actually accident or incident due to the failure. Tesla has not inspected the vehicle due to NO availability for 3+ weeks and they will not consider human contact to expedite review. There are now 100s of community reports of the same defect on online communities all showing failures on same-day or within 24 hours of each other. There were no warnings prior to the failure. The symptoms simply stopped working. It required a phone call to Tesla support to even receive an accurate error code. Tesla is claiming a "short" in the main computer system of the vehicle. This occurred for myself and dozens of others all within several hours of each other in the early morning hours of Friday November 29th 2024. Suspicion is that that this was due to a software update from Tesla.

Manufacturer: TESLA
Mfg Campaign: 11628260
Notice Date: Dec 2, 2024
Recall Date: Dec 2, 2024
Tesla, Inc.
Campaign: 11628095 Other
Nov 30, 2024
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

At night, on paved and well-painted rural roads, where there is no other sources of light, the pillar cameras incorrectly warn they are blocked or blinded. At the same time the Lane Departure Warning and Lane Keeping Assistance stop functioning without warning. On the image below I let the car drift over the line. As I crossed the line, the display should have highlighted the line in blue and there should have been a flashing warning at the top of the screen and an audible warning. None of those occurred. Since lane keeping assistance was enabled. It should have also steered the car back into the lane. I can regularly reproduce the issue. We don't understand why they are using the pillar cameras for this and not the forward cameras that can take advantage of the headlights. It is unsafe, especially since I am not warned of the system is not available.

Corrective Action:

At night, on paved and well-painted rural roads, where there is no other sources of light, the pillar cameras incorrectly warn they are blocked or blinded. At the same time the Lane Departure Warning and Lane Keeping Assistance stop functioning without warning. On the image below I let the car drift over the line. As I crossed the line, the display should have highlighted the line in blue and there should have been a flashing warning at the top of the screen and an audible warning. None of those occurred. Since lane keeping assistance was enabled. It should have also steered the car back into the lane. I can regularly reproduce the issue. We don't understand why they are using the pillar cameras for this and not the forward cameras that can take advantage of the headlights. It is unsafe, especially since I am not warned of the system is not available.

Additional Notes:

At night, on paved and well-painted rural roads, where there is no other sources of light, the pillar cameras incorrectly warn they are blocked or blinded. At the same time the Lane Departure Warning and Lane Keeping Assistance stop functioning without warning. On the image below I let the car drift over the line. As I crossed the line, the display should have highlighted the line in blue and there should have been a flashing warning at the top of the screen and an audible warning. None of those occurred. Since lane keeping assistance was enabled. It should have also steered the car back into the lane. I can regularly reproduce the issue. We don't understand why they are using the pillar cameras for this and not the forward cameras that can take advantage of the headlights. It is unsafe, especially since I am not warned of the system is not available.

Manufacturer: TESLA
Mfg Campaign: 11628095
Notice Date: Nov 30, 2024
Recall Date: Nov 30, 2024
Tesla, Inc.
Campaign: 11628095 Other
Nov 30, 2024
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

At night, on paved and well-painted rural roads, where there is no other sources of light, the pillar cameras incorrectly warn they are blocked or blinded. At the same time the Lane Departure Warning and Lane Keeping Assistance stop functioning without warning. On the image below I let the car drift over the line. As I crossed the line, the display should have highlighted the line in blue and there should have been a flashing warning at the top of the screen and an audible warning. None of those occurred. Since lane keeping assistance was enabled. It should have also steered the car back into the lane. I can regularly reproduce the issue. We don't understand why they are using the pillar cameras for this and not the forward cameras that can take advantage of the headlights. It is unsafe, especially since I am not warned of the system is not available.

Corrective Action:

At night, on paved and well-painted rural roads, where there is no other sources of light, the pillar cameras incorrectly warn they are blocked or blinded. At the same time the Lane Departure Warning and Lane Keeping Assistance stop functioning without warning. On the image below I let the car drift over the line. As I crossed the line, the display should have highlighted the line in blue and there should have been a flashing warning at the top of the screen and an audible warning. None of those occurred. Since lane keeping assistance was enabled. It should have also steered the car back into the lane. I can regularly reproduce the issue. We don't understand why they are using the pillar cameras for this and not the forward cameras that can take advantage of the headlights. It is unsafe, especially since I am not warned of the system is not available.

Additional Notes:

At night, on paved and well-painted rural roads, where there is no other sources of light, the pillar cameras incorrectly warn they are blocked or blinded. At the same time the Lane Departure Warning and Lane Keeping Assistance stop functioning without warning. On the image below I let the car drift over the line. As I crossed the line, the display should have highlighted the line in blue and there should have been a flashing warning at the top of the screen and an audible warning. None of those occurred. Since lane keeping assistance was enabled. It should have also steered the car back into the lane. I can regularly reproduce the issue. We don't understand why they are using the pillar cameras for this and not the forward cameras that can take advantage of the headlights. It is unsafe, especially since I am not warned of the system is not available.

Manufacturer: TESLA
Mfg Campaign: 11628095
Notice Date: Nov 30, 2024
Recall Date: Nov 30, 2024
Tesla, Inc.
Campaign: 11628099 Other
Nov 30, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Auto high beams: They come far too soon or don't dim when when following other vehicles, they do not dim soon enough when meeting cars over rolling hills. They do not dim for oncoming vehicles on a slight bend in the road or on intersecting streets. They also do not dim when in town on lit streets. I've tried to turn them off and manually operate the lights. You are unable to disable the auto high beams for more than a brief period when FSD is available (enabled or disabled). Any action (turning on legacy cruise control, Auto-steer beta, FSD, disengaging and reengaging FSD, shifting the car out of part, etc) turns the auto high beams on regardless of whether or not I disabled them previously.

Corrective Action:

Auto high beams: They come far too soon or don't dim when when following other vehicles, they do not dim soon enough when meeting cars over rolling hills. They do not dim for oncoming vehicles on a slight bend in the road or on intersecting streets. They also do not dim when in town on lit streets. I've tried to turn them off and manually operate the lights. You are unable to disable the auto high beams for more than a brief period when FSD is available (enabled or disabled). Any action (turning on legacy cruise control, Auto-steer beta, FSD, disengaging and reengaging FSD, shifting the car out of part, etc) turns the auto high beams on regardless of whether or not I disabled them previously.

Additional Notes:

Auto high beams: They come far too soon or don't dim when when following other vehicles, they do not dim soon enough when meeting cars over rolling hills. They do not dim for oncoming vehicles on a slight bend in the road or on intersecting streets. They also do not dim when in town on lit streets. I've tried to turn them off and manually operate the lights. You are unable to disable the auto high beams for more than a brief period when FSD is available (enabled or disabled). Any action (turning on legacy cruise control, Auto-steer beta, FSD, disengaging and reengaging FSD, shifting the car out of part, etc) turns the auto high beams on regardless of whether or not I disabled them previously.

Manufacturer: TESLA
Mfg Campaign: 11628099
Notice Date: Nov 30, 2024
Recall Date: Nov 30, 2024
Tesla, Inc.
Campaign: 11627941 Other
Nov 29, 2024
Defect Description:

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING

Potential Consequences:

The contact owns a 2024 Tesla Model Y. The contact stated while driving at an undisclosed speed with Full Self-Driving Assist Mode activated, the vehicle inadvertently veered off the road, drove over a curb and came to a complete stop. No warning lights were illuminated. The contact stated that the vehicle then operated as needed; however, the failure recurred several times while driving. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.

Corrective Action:

The contact owns a 2024 Tesla Model Y. The contact stated while driving at an undisclosed speed with Full Self-Driving Assist Mode activated, the vehicle inadvertently veered off the road, drove over a curb and came to a complete stop. No warning lights were illuminated. The contact stated that the vehicle then operated as needed; however, the failure recurred several times while driving. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.

Additional Notes:

The contact owns a 2024 Tesla Model Y. The contact stated while driving at an undisclosed speed with Full Self-Driving Assist Mode activated, the vehicle inadvertently veered off the road, drove over a curb and came to a complete stop. No warning lights were illuminated. The contact stated that the vehicle then operated as needed; however, the failure recurred several times while driving. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,000.

Manufacturer: TESLA
Mfg Campaign: 11627941
Notice Date: Nov 29, 2024
Recall Date: Nov 29, 2024
Tesla, Inc.
Campaign: 11627857 Other
Nov 28, 2024
Defect Description:

ENGINE

Potential Consequences:

Since I purchased the car 4 months ago my car has been going into the service center non stop for every issue you can imagine. Tesla spins and blames all issues and ignores me. Corporate says they can’t do anything and then ignore. Service center providing inaccurate or not providing service invoices.Deny my buyback requests. Repairs are failed and new damage occurs at every service appointment. New issues arise with the car every time I drive it. I rarely drive it as it’s not safe. Tesla continually cancels service appointments or does not have parts in stock. issues: -Safety restaurant system fault -electric motor issues: loud high pitched whistle/whine when driving. -car loosing power while driving -seat moving while driving -window clicking -water dripping out of dash vents. -Misalignments: frunk, trunk, trim -paint drips, bubbles, cracks, peeling -battery range issues -battery coolant fan issues -defects interior plastic surfaces -seat defects -hole left in front of car between dash and windshield with damages windshield. New dash uneven over airbag. -plastic trim falling off

Corrective Action:

Since I purchased the car 4 months ago my car has been going into the service center non stop for every issue you can imagine. Tesla spins and blames all issues and ignores me. Corporate says they can’t do anything and then ignore. Service center providing inaccurate or not providing service invoices.Deny my buyback requests. Repairs are failed and new damage occurs at every service appointment. New issues arise with the car every time I drive it. I rarely drive it as it’s not safe. Tesla continually cancels service appointments or does not have parts in stock. issues: -Safety restaurant system fault -electric motor issues: loud high pitched whistle/whine when driving. -car loosing power while driving -seat moving while driving -window clicking -water dripping out of dash vents. -Misalignments: frunk, trunk, trim -paint drips, bubbles, cracks, peeling -battery range issues -battery coolant fan issues -defects interior plastic surfaces -seat defects -hole left in front of car between dash and windshield with damages windshield. New dash uneven over airbag. -plastic trim falling off

Additional Notes:

Since I purchased the car 4 months ago my car has been going into the service center non stop for every issue you can imagine. Tesla spins and blames all issues and ignores me. Corporate says they can’t do anything and then ignore. Service center providing inaccurate or not providing service invoices.Deny my buyback requests. Repairs are failed and new damage occurs at every service appointment. New issues arise with the car every time I drive it. I rarely drive it as it’s not safe. Tesla continually cancels service appointments or does not have parts in stock. issues: -Safety restaurant system fault -electric motor issues: loud high pitched whistle/whine when driving. -car loosing power while driving -seat moving while driving -window clicking -water dripping out of dash vents. -Misalignments: frunk, trunk, trim -paint drips, bubbles, cracks, peeling -battery range issues -battery coolant fan issues -defects interior plastic surfaces -seat defects -hole left in front of car between dash and windshield with damages windshield. New dash uneven over airbag. -plastic trim falling off

Manufacturer: TESLA
Mfg Campaign: 11627857
Notice Date: Nov 28, 2024
Recall Date: Nov 28, 2024
Tesla, Inc.
Campaign: 11627857 Other
Nov 28, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Since I purchased the car 4 months ago my car has been going into the service center non stop for every issue you can imagine. Tesla spins and blames all issues and ignores me. Corporate says they can’t do anything and then ignore. Service center providing inaccurate or not providing service invoices.Deny my buyback requests. Repairs are failed and new damage occurs at every service appointment. New issues arise with the car every time I drive it. I rarely drive it as it’s not safe. Tesla continually cancels service appointments or does not have parts in stock. issues: -Safety restaurant system fault -electric motor issues: loud high pitched whistle/whine when driving. -car loosing power while driving -seat moving while driving -window clicking -water dripping out of dash vents. -Misalignments: frunk, trunk, trim -paint drips, bubbles, cracks, peeling -battery range issues -battery coolant fan issues -defects interior plastic surfaces -seat defects -hole left in front of car between dash and windshield with damages windshield. New dash uneven over airbag. -plastic trim falling off

Corrective Action:

Since I purchased the car 4 months ago my car has been going into the service center non stop for every issue you can imagine. Tesla spins and blames all issues and ignores me. Corporate says they can’t do anything and then ignore. Service center providing inaccurate or not providing service invoices.Deny my buyback requests. Repairs are failed and new damage occurs at every service appointment. New issues arise with the car every time I drive it. I rarely drive it as it’s not safe. Tesla continually cancels service appointments or does not have parts in stock. issues: -Safety restaurant system fault -electric motor issues: loud high pitched whistle/whine when driving. -car loosing power while driving -seat moving while driving -window clicking -water dripping out of dash vents. -Misalignments: frunk, trunk, trim -paint drips, bubbles, cracks, peeling -battery range issues -battery coolant fan issues -defects interior plastic surfaces -seat defects -hole left in front of car between dash and windshield with damages windshield. New dash uneven over airbag. -plastic trim falling off

Additional Notes:

Since I purchased the car 4 months ago my car has been going into the service center non stop for every issue you can imagine. Tesla spins and blames all issues and ignores me. Corporate says they can’t do anything and then ignore. Service center providing inaccurate or not providing service invoices.Deny my buyback requests. Repairs are failed and new damage occurs at every service appointment. New issues arise with the car every time I drive it. I rarely drive it as it’s not safe. Tesla continually cancels service appointments or does not have parts in stock. issues: -Safety restaurant system fault -electric motor issues: loud high pitched whistle/whine when driving. -car loosing power while driving -seat moving while driving -window clicking -water dripping out of dash vents. -Misalignments: frunk, trunk, trim -paint drips, bubbles, cracks, peeling -battery range issues -battery coolant fan issues -defects interior plastic surfaces -seat defects -hole left in front of car between dash and windshield with damages windshield. New dash uneven over airbag. -plastic trim falling off

Manufacturer: TESLA
Mfg Campaign: 11627857
Notice Date: Nov 28, 2024
Recall Date: Nov 28, 2024
Tesla, Inc.
Campaign: 11627857 Other
Nov 28, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Since I purchased the car 4 months ago my car has been going into the service center non stop for every issue you can imagine. Tesla spins and blames all issues and ignores me. Corporate says they can’t do anything and then ignore. Service center providing inaccurate or not providing service invoices.Deny my buyback requests. Repairs are failed and new damage occurs at every service appointment. New issues arise with the car every time I drive it. I rarely drive it as it’s not safe. Tesla continually cancels service appointments or does not have parts in stock. issues: -Safety restaurant system fault -electric motor issues: loud high pitched whistle/whine when driving. -car loosing power while driving -seat moving while driving -window clicking -water dripping out of dash vents. -Misalignments: frunk, trunk, trim -paint drips, bubbles, cracks, peeling -battery range issues -battery coolant fan issues -defects interior plastic surfaces -seat defects -hole left in front of car between dash and windshield with damages windshield. New dash uneven over airbag. -plastic trim falling off

Corrective Action:

Since I purchased the car 4 months ago my car has been going into the service center non stop for every issue you can imagine. Tesla spins and blames all issues and ignores me. Corporate says they can’t do anything and then ignore. Service center providing inaccurate or not providing service invoices.Deny my buyback requests. Repairs are failed and new damage occurs at every service appointment. New issues arise with the car every time I drive it. I rarely drive it as it’s not safe. Tesla continually cancels service appointments or does not have parts in stock. issues: -Safety restaurant system fault -electric motor issues: loud high pitched whistle/whine when driving. -car loosing power while driving -seat moving while driving -window clicking -water dripping out of dash vents. -Misalignments: frunk, trunk, trim -paint drips, bubbles, cracks, peeling -battery range issues -battery coolant fan issues -defects interior plastic surfaces -seat defects -hole left in front of car between dash and windshield with damages windshield. New dash uneven over airbag. -plastic trim falling off

Additional Notes:

Since I purchased the car 4 months ago my car has been going into the service center non stop for every issue you can imagine. Tesla spins and blames all issues and ignores me. Corporate says they can’t do anything and then ignore. Service center providing inaccurate or not providing service invoices.Deny my buyback requests. Repairs are failed and new damage occurs at every service appointment. New issues arise with the car every time I drive it. I rarely drive it as it’s not safe. Tesla continually cancels service appointments or does not have parts in stock. issues: -Safety restaurant system fault -electric motor issues: loud high pitched whistle/whine when driving. -car loosing power while driving -seat moving while driving -window clicking -water dripping out of dash vents. -Misalignments: frunk, trunk, trim -paint drips, bubbles, cracks, peeling -battery range issues -battery coolant fan issues -defects interior plastic surfaces -seat defects -hole left in front of car between dash and windshield with damages windshield. New dash uneven over airbag. -plastic trim falling off

Manufacturer: TESLA
Mfg Campaign: 11627857
Notice Date: Nov 28, 2024
Recall Date: Nov 28, 2024
Tesla, Inc.
Campaign: 11625960 Other
Nov 18, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Subject: Urgent Safety Concern and Request for Immediate Resolution – Cracked Sunroof on Tesla Model Y 2024 To Whom It May Concern, My name is [XXX] , a United States citizen and resident of Florida. I am writing to formally express my deep concern and dissatisfaction regarding a significant safety issue with my Tesla Model Y 2024, which I purchased directly through Tesla’s official website. To date, my vehicle has never been involved in any accident and has been consistently stored in a secure garage, ensuring that it remains free from external damage. Issue Description: Recently, I discovered that the glassroof of my Tesla Model Y has developed noticeable cracks.This issue is perplexing and unacceptable, especially considering the vehicle has not been subjected to any conditions that could cause such damage. The sudden appearance of these cracks suggests a potential manufacturing defect or poor assembly quality, both of which are serious concerns for vehicle safety and integrity. Previous Communication: Upon discovering the issue, I promptly contacted Tesla Service to report the problem and seek assistance. Unfortunately, my claim was denied without a satisfactory explanation or resolution. This denial not only exacerbates my frustration but also raises significant concerns about the quality control and customer support standards upheld by Tesla. Safety Concerns: A cracked roof compromises the structural integrity of the vehicle and poses substantial safety risks to me and my passengers. glassroof malfunctions can lead to unexpected failures, potentially resulting in accidents or injury. Additionally, the aesthetic damage detracts from the overall value and appeal of the vehicle. Request for Immediate Action: Given the severity of this issue, I respectfully request the following: Immediate Investigation: A thorough investigation into the cause of the glassroof cracks, including a detailed assessment of potential manufacturing defects or assembly INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

Corrective Action:

Subject: Urgent Safety Concern and Request for Immediate Resolution – Cracked Sunroof on Tesla Model Y 2024 To Whom It May Concern, My name is [XXX] , a United States citizen and resident of Florida. I am writing to formally express my deep concern and dissatisfaction regarding a significant safety issue with my Tesla Model Y 2024, which I purchased directly through Tesla’s official website. To date, my vehicle has never been involved in any accident and has been consistently stored in a secure garage, ensuring that it remains free from external damage. Issue Description: Recently, I discovered that the glassroof of my Tesla Model Y has developed noticeable cracks.This issue is perplexing and unacceptable, especially considering the vehicle has not been subjected to any conditions that could cause such damage. The sudden appearance of these cracks suggests a potential manufacturing defect or poor assembly quality, both of which are serious concerns for vehicle safety and integrity. Previous Communication: Upon discovering the issue, I promptly contacted Tesla Service to report the problem and seek assistance. Unfortunately, my claim was denied without a satisfactory explanation or resolution. This denial not only exacerbates my frustration but also raises significant concerns about the quality control and customer support standards upheld by Tesla. Safety Concerns: A cracked roof compromises the structural integrity of the vehicle and poses substantial safety risks to me and my passengers. glassroof malfunctions can lead to unexpected failures, potentially resulting in accidents or injury. Additionally, the aesthetic damage detracts from the overall value and appeal of the vehicle. Request for Immediate Action: Given the severity of this issue, I respectfully request the following: Immediate Investigation: A thorough investigation into the cause of the glassroof cracks, including a detailed assessment of potential manufacturing defects or assembly INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

Additional Notes:

Subject: Urgent Safety Concern and Request for Immediate Resolution – Cracked Sunroof on Tesla Model Y 2024 To Whom It May Concern, My name is [XXX] , a United States citizen and resident of Florida. I am writing to formally express my deep concern and dissatisfaction regarding a significant safety issue with my Tesla Model Y 2024, which I purchased directly through Tesla’s official website. To date, my vehicle has never been involved in any accident and has been consistently stored in a secure garage, ensuring that it remains free from external damage. Issue Description: Recently, I discovered that the glassroof of my Tesla Model Y has developed noticeable cracks.This issue is perplexing and unacceptable, especially considering the vehicle has not been subjected to any conditions that could cause such damage. The sudden appearance of these cracks suggests a potential manufacturing defect or poor assembly quality, both of which are serious concerns for vehicle safety and integrity. Previous Communication: Upon discovering the issue, I promptly contacted Tesla Service to report the problem and seek assistance. Unfortunately, my claim was denied without a satisfactory explanation or resolution. This denial not only exacerbates my frustration but also raises significant concerns about the quality control and customer support standards upheld by Tesla. Safety Concerns: A cracked roof compromises the structural integrity of the vehicle and poses substantial safety risks to me and my passengers. glassroof malfunctions can lead to unexpected failures, potentially resulting in accidents or injury. Additionally, the aesthetic damage detracts from the overall value and appeal of the vehicle. Request for Immediate Action: Given the severity of this issue, I respectfully request the following: Immediate Investigation: A thorough investigation into the cause of the glassroof cracks, including a detailed assessment of potential manufacturing defects or assembly INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

Manufacturer: TESLA
Mfg Campaign: 11625960
Notice Date: Nov 18, 2024
Recall Date: Nov 18, 2024
Tesla, Inc.
Campaign: 11625960 Other
Nov 18, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Subject: Urgent Safety Concern and Request for Immediate Resolution – Cracked Sunroof on Tesla Model Y 2024 To Whom It May Concern, My name is [XXX] , a United States citizen and resident of Florida. I am writing to formally express my deep concern and dissatisfaction regarding a significant safety issue with my Tesla Model Y 2024, which I purchased directly through Tesla’s official website. To date, my vehicle has never been involved in any accident and has been consistently stored in a secure garage, ensuring that it remains free from external damage. Issue Description: Recently, I discovered that the glassroof of my Tesla Model Y has developed noticeable cracks.This issue is perplexing and unacceptable, especially considering the vehicle has not been subjected to any conditions that could cause such damage. The sudden appearance of these cracks suggests a potential manufacturing defect or poor assembly quality, both of which are serious concerns for vehicle safety and integrity. Previous Communication: Upon discovering the issue, I promptly contacted Tesla Service to report the problem and seek assistance. Unfortunately, my claim was denied without a satisfactory explanation or resolution. This denial not only exacerbates my frustration but also raises significant concerns about the quality control and customer support standards upheld by Tesla. Safety Concerns: A cracked roof compromises the structural integrity of the vehicle and poses substantial safety risks to me and my passengers. glassroof malfunctions can lead to unexpected failures, potentially resulting in accidents or injury. Additionally, the aesthetic damage detracts from the overall value and appeal of the vehicle. Request for Immediate Action: Given the severity of this issue, I respectfully request the following: Immediate Investigation: A thorough investigation into the cause of the glassroof cracks, including a detailed assessment of potential manufacturing defects or assembly INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

Corrective Action:

Subject: Urgent Safety Concern and Request for Immediate Resolution – Cracked Sunroof on Tesla Model Y 2024 To Whom It May Concern, My name is [XXX] , a United States citizen and resident of Florida. I am writing to formally express my deep concern and dissatisfaction regarding a significant safety issue with my Tesla Model Y 2024, which I purchased directly through Tesla’s official website. To date, my vehicle has never been involved in any accident and has been consistently stored in a secure garage, ensuring that it remains free from external damage. Issue Description: Recently, I discovered that the glassroof of my Tesla Model Y has developed noticeable cracks.This issue is perplexing and unacceptable, especially considering the vehicle has not been subjected to any conditions that could cause such damage. The sudden appearance of these cracks suggests a potential manufacturing defect or poor assembly quality, both of which are serious concerns for vehicle safety and integrity. Previous Communication: Upon discovering the issue, I promptly contacted Tesla Service to report the problem and seek assistance. Unfortunately, my claim was denied without a satisfactory explanation or resolution. This denial not only exacerbates my frustration but also raises significant concerns about the quality control and customer support standards upheld by Tesla. Safety Concerns: A cracked roof compromises the structural integrity of the vehicle and poses substantial safety risks to me and my passengers. glassroof malfunctions can lead to unexpected failures, potentially resulting in accidents or injury. Additionally, the aesthetic damage detracts from the overall value and appeal of the vehicle. Request for Immediate Action: Given the severity of this issue, I respectfully request the following: Immediate Investigation: A thorough investigation into the cause of the glassroof cracks, including a detailed assessment of potential manufacturing defects or assembly INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

Additional Notes:

Subject: Urgent Safety Concern and Request for Immediate Resolution – Cracked Sunroof on Tesla Model Y 2024 To Whom It May Concern, My name is [XXX] , a United States citizen and resident of Florida. I am writing to formally express my deep concern and dissatisfaction regarding a significant safety issue with my Tesla Model Y 2024, which I purchased directly through Tesla’s official website. To date, my vehicle has never been involved in any accident and has been consistently stored in a secure garage, ensuring that it remains free from external damage. Issue Description: Recently, I discovered that the glassroof of my Tesla Model Y has developed noticeable cracks.This issue is perplexing and unacceptable, especially considering the vehicle has not been subjected to any conditions that could cause such damage. The sudden appearance of these cracks suggests a potential manufacturing defect or poor assembly quality, both of which are serious concerns for vehicle safety and integrity. Previous Communication: Upon discovering the issue, I promptly contacted Tesla Service to report the problem and seek assistance. Unfortunately, my claim was denied without a satisfactory explanation or resolution. This denial not only exacerbates my frustration but also raises significant concerns about the quality control and customer support standards upheld by Tesla. Safety Concerns: A cracked roof compromises the structural integrity of the vehicle and poses substantial safety risks to me and my passengers. glassroof malfunctions can lead to unexpected failures, potentially resulting in accidents or injury. Additionally, the aesthetic damage detracts from the overall value and appeal of the vehicle. Request for Immediate Action: Given the severity of this issue, I respectfully request the following: Immediate Investigation: A thorough investigation into the cause of the glassroof cracks, including a detailed assessment of potential manufacturing defects or assembly INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

Manufacturer: TESLA
Mfg Campaign: 11625960
Notice Date: Nov 18, 2024
Recall Date: Nov 18, 2024
Tesla, Inc.
Campaign: 11625727 Other
Nov 16, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

All safety features and cameras on this vehicle are currently disabled. Specifically, the following functions are not operational: Forward and parking collision warnings, Blind spot warning, Lane departure and lane-keeping warnings, Rear cross-traffic warning, Self-driving capability, Adaptive cruise control, Navigation system, Location tracking, Sentry mode, Premium connectivity features, Reverse camera, Front and side cameras. Additionally: the headlights remain on continuously during daylight hours. The interior control panel screen and the side and rear mirror displays are stuck in night mode.

Corrective Action:

All safety features and cameras on this vehicle are currently disabled. Specifically, the following functions are not operational: Forward and parking collision warnings, Blind spot warning, Lane departure and lane-keeping warnings, Rear cross-traffic warning, Self-driving capability, Adaptive cruise control, Navigation system, Location tracking, Sentry mode, Premium connectivity features, Reverse camera, Front and side cameras. Additionally: the headlights remain on continuously during daylight hours. The interior control panel screen and the side and rear mirror displays are stuck in night mode.

Additional Notes:

All safety features and cameras on this vehicle are currently disabled. Specifically, the following functions are not operational: Forward and parking collision warnings, Blind spot warning, Lane departure and lane-keeping warnings, Rear cross-traffic warning, Self-driving capability, Adaptive cruise control, Navigation system, Location tracking, Sentry mode, Premium connectivity features, Reverse camera, Front and side cameras. Additionally: the headlights remain on continuously during daylight hours. The interior control panel screen and the side and rear mirror displays are stuck in night mode.

Manufacturer: TESLA
Mfg Campaign: 11625727
Notice Date: Nov 16, 2024
Recall Date: Nov 16, 2024

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