Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-004
Recall Date: Feb 14, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-001
Recall Date: Jan 6, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-002
Recall Date: Jan 22, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-17-006
Recall Date: Jul 14, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-16-005
Recall Date: Jun 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model Y vehicles. The front suspension lateral link fasteners may not have been properly attached to the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: SB-22-31-002
Recall Date: Dec 5, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Consumer Complaints
1.6K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This has been a consistent on-going issue with my brand new 2023 Tesla Model Y. While using Autopilots Traffic-Aware Cruise Control and the Autosteer feature the car will without warning begin braking. Each time is different in regards to severity of the breaking but it is typically like letting off the accelerator pedal which in a Tesla is comparable to significant breaking. Have taken two highway road trips and on both trips, the phantom breaking has occurred multiple times. Some of the incidents the car would go from 75MPH to 45MPH in a matter of seconds. From research done, this "Phantom Breaking" is a serious issue that Tesla says is due to software issues and not hardware issues. Our safety was put at risk because the person behind us might not be paying attention when cruising on open road, during daylight, etc and could rear-end our car. There have been no predictors or weather conditions that cause the braking. Usually, for us, has happened on sunny days on multi-lane highways with not a lot of traffic. Have taken car to dealer and they state it is a software issue. No warning signs that the breaking would happen and no objects or cars show up on the screen when it happens.
Corrective Action:
This has been a consistent on-going issue with my brand new 2023 Tesla Model Y. While using Autopilots Traffic-Aware Cruise Control and the Autosteer feature the car will without warning begin braking. Each time is different in regards to severity of the breaking but it is typically like letting off the accelerator pedal which in a Tesla is comparable to significant breaking. Have taken two highway road trips and on both trips, the phantom breaking has occurred multiple times. Some of the incidents the car would go from 75MPH to 45MPH in a matter of seconds. From research done, this "Phantom Breaking" is a serious issue that Tesla says is due to software issues and not hardware issues. Our safety was put at risk because the person behind us might not be paying attention when cruising on open road, during daylight, etc and could rear-end our car. There have been no predictors or weather conditions that cause the braking. Usually, for us, has happened on sunny days on multi-lane highways with not a lot of traffic. Have taken car to dealer and they state it is a software issue. No warning signs that the breaking would happen and no objects or cars show up on the screen when it happens.
Additional Notes:
This has been a consistent on-going issue with my brand new 2023 Tesla Model Y. While using Autopilots Traffic-Aware Cruise Control and the Autosteer feature the car will without warning begin braking. Each time is different in regards to severity of the breaking but it is typically like letting off the accelerator pedal which in a Tesla is comparable to significant breaking. Have taken two highway road trips and on both trips, the phantom breaking has occurred multiple times. Some of the incidents the car would go from 75MPH to 45MPH in a matter of seconds. From research done, this "Phantom Breaking" is a serious issue that Tesla says is due to software issues and not hardware issues. Our safety was put at risk because the person behind us might not be paying attention when cruising on open road, during daylight, etc and could rear-end our car. There have been no predictors or weather conditions that cause the braking. Usually, for us, has happened on sunny days on multi-lane highways with not a lot of traffic. Have taken car to dealer and they state it is a software issue. No warning signs that the breaking would happen and no objects or cars show up on the screen when it happens.
Mfg Campaign: 11525423
Recall Date: Jun 5, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Over the past few weeks, I have been experiencing significant problems with the steering wheel of my car. Upon starting the vehicle, the steering wheel frequently locks or becomes exceedingly stiff, requiring significant physical effort to turn. Rebooting the system, exist then re-entering the car can sometimes fix the issue temporarily to make it drivable for the current trip. This issue not only causes inconvenience but also poses a serious threat to safety as it sometimes persists even while driving. Yesterday it happened again when I drove the car to the dealer for diagnosis and repair. Luckily, it didn't happen when I was on highway, it happened when I existed the highway and stopped at the first traffic light when the steering wheel became extremely difficult to turn again. The car is in the service center since 6/3/23. Operating a vehicle under such conditions is challenging and risky, creating potential hazards for both myself and other road users. This defect could lead to an inability to navigate or respond effectively to traffic situations, thereby greatly increasing the risk of an accident.
Corrective Action:
Over the past few weeks, I have been experiencing significant problems with the steering wheel of my car. Upon starting the vehicle, the steering wheel frequently locks or becomes exceedingly stiff, requiring significant physical effort to turn. Rebooting the system, exist then re-entering the car can sometimes fix the issue temporarily to make it drivable for the current trip. This issue not only causes inconvenience but also poses a serious threat to safety as it sometimes persists even while driving. Yesterday it happened again when I drove the car to the dealer for diagnosis and repair. Luckily, it didn't happen when I was on highway, it happened when I existed the highway and stopped at the first traffic light when the steering wheel became extremely difficult to turn again. The car is in the service center since 6/3/23. Operating a vehicle under such conditions is challenging and risky, creating potential hazards for both myself and other road users. This defect could lead to an inability to navigate or respond effectively to traffic situations, thereby greatly increasing the risk of an accident.
Additional Notes:
Over the past few weeks, I have been experiencing significant problems with the steering wheel of my car. Upon starting the vehicle, the steering wheel frequently locks or becomes exceedingly stiff, requiring significant physical effort to turn. Rebooting the system, exist then re-entering the car can sometimes fix the issue temporarily to make it drivable for the current trip. This issue not only causes inconvenience but also poses a serious threat to safety as it sometimes persists even while driving. Yesterday it happened again when I drove the car to the dealer for diagnosis and repair. Luckily, it didn't happen when I was on highway, it happened when I existed the highway and stopped at the first traffic light when the steering wheel became extremely difficult to turn again. The car is in the service center since 6/3/23. Operating a vehicle under such conditions is challenging and risky, creating potential hazards for both myself and other road users. This defect could lead to an inability to navigate or respond effectively to traffic situations, thereby greatly increasing the risk of an accident.
Mfg Campaign: 11525275
Recall Date: Jun 4, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I bought the Model Y in Feb 2023, after 2 months of driving, 3 weeks back on 5/14/2023, all of sudden the car lit up Yellow Brake indicator on dashboard while I was driving downhill. I didn't understand what this indicator meant but when I needed to brake - I could not brake at all, so I let regenerative braking slow the car down which it did. I was horrified as I was on the road at that time, so I tried to find parking to park the car and then read online what this indicator meant, but felt very unsafe to drive the car home. Since then Brakes doesnt work and ABS seems to push back my foot hard and Adaptive cruise controld doesnt work at all. I have service appointment on 6/6 which is the first appointment I could find close to my home.
Corrective Action:
I bought the Model Y in Feb 2023, after 2 months of driving, 3 weeks back on 5/14/2023, all of sudden the car lit up Yellow Brake indicator on dashboard while I was driving downhill. I didn't understand what this indicator meant but when I needed to brake - I could not brake at all, so I let regenerative braking slow the car down which it did. I was horrified as I was on the road at that time, so I tried to find parking to park the car and then read online what this indicator meant, but felt very unsafe to drive the car home. Since then Brakes doesnt work and ABS seems to push back my foot hard and Adaptive cruise controld doesnt work at all. I have service appointment on 6/6 which is the first appointment I could find close to my home.
Additional Notes:
I bought the Model Y in Feb 2023, after 2 months of driving, 3 weeks back on 5/14/2023, all of sudden the car lit up Yellow Brake indicator on dashboard while I was driving downhill. I didn't understand what this indicator meant but when I needed to brake - I could not brake at all, so I let regenerative braking slow the car down which it did. I was horrified as I was on the road at that time, so I tried to find parking to park the car and then read online what this indicator meant, but felt very unsafe to drive the car home. Since then Brakes doesnt work and ABS seems to push back my foot hard and Adaptive cruise controld doesnt work at all. I have service appointment on 6/6 which is the first appointment I could find close to my home.
Mfg Campaign: 11524759
Recall Date: Jun 1, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I bought the Model Y in Feb 2023, after 2 months of driving, 3 weeks back on 5/14/2023, all of sudden the car lit up Yellow Brake indicator on dashboard while I was driving downhill. I didn't understand what this indicator meant but when I needed to brake - I could not brake at all, so I let regenerative braking slow the car down which it did. I was horrified as I was on the road at that time, so I tried to find parking to park the car and then read online what this indicator meant, but felt very unsafe to drive the car home. Since then Brakes doesnt work and ABS seems to push back my foot hard and Adaptive cruise controld doesnt work at all. I have service appointment on 6/6 which is the first appointment I could find close to my home.
Corrective Action:
I bought the Model Y in Feb 2023, after 2 months of driving, 3 weeks back on 5/14/2023, all of sudden the car lit up Yellow Brake indicator on dashboard while I was driving downhill. I didn't understand what this indicator meant but when I needed to brake - I could not brake at all, so I let regenerative braking slow the car down which it did. I was horrified as I was on the road at that time, so I tried to find parking to park the car and then read online what this indicator meant, but felt very unsafe to drive the car home. Since then Brakes doesnt work and ABS seems to push back my foot hard and Adaptive cruise controld doesnt work at all. I have service appointment on 6/6 which is the first appointment I could find close to my home.
Additional Notes:
I bought the Model Y in Feb 2023, after 2 months of driving, 3 weeks back on 5/14/2023, all of sudden the car lit up Yellow Brake indicator on dashboard while I was driving downhill. I didn't understand what this indicator meant but when I needed to brake - I could not brake at all, so I let regenerative braking slow the car down which it did. I was horrified as I was on the road at that time, so I tried to find parking to park the car and then read online what this indicator meant, but felt very unsafe to drive the car home. Since then Brakes doesnt work and ABS seems to push back my foot hard and Adaptive cruise controld doesnt work at all. I have service appointment on 6/6 which is the first appointment I could find close to my home.
Mfg Campaign: 11524759
Recall Date: Jun 1, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Drove my Tesla on a road trip for the first time and while driving the vehicle would slam on the brakes with no vehicle object or person in front of the vehicle. Very dangerous due to driving 70mph and vehicle tried to come to stop with vehicles behind me. This happened at least 3 times while in adaptive cruise control.
Corrective Action:
Drove my Tesla on a road trip for the first time and while driving the vehicle would slam on the brakes with no vehicle object or person in front of the vehicle. Very dangerous due to driving 70mph and vehicle tried to come to stop with vehicles behind me. This happened at least 3 times while in adaptive cruise control.
Additional Notes:
Drove my Tesla on a road trip for the first time and while driving the vehicle would slam on the brakes with no vehicle object or person in front of the vehicle. Very dangerous due to driving 70mph and vehicle tried to come to stop with vehicles behind me. This happened at least 3 times while in adaptive cruise control.
Mfg Campaign: 11524761
Recall Date: Jun 1, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Drove my Tesla on a road trip for the first time and while driving the vehicle would slam on the brakes with no vehicle object or person in front of the vehicle. Very dangerous due to driving 70mph and vehicle tried to come to stop with vehicles behind me. This happened at least 3 times while in adaptive cruise control.
Corrective Action:
Drove my Tesla on a road trip for the first time and while driving the vehicle would slam on the brakes with no vehicle object or person in front of the vehicle. Very dangerous due to driving 70mph and vehicle tried to come to stop with vehicles behind me. This happened at least 3 times while in adaptive cruise control.
Additional Notes:
Drove my Tesla on a road trip for the first time and while driving the vehicle would slam on the brakes with no vehicle object or person in front of the vehicle. Very dangerous due to driving 70mph and vehicle tried to come to stop with vehicles behind me. This happened at least 3 times while in adaptive cruise control.
Mfg Campaign: 11524761
Recall Date: Jun 1, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Drove my Tesla on a road trip for the first time and while driving the vehicle would slam on the brakes with no vehicle object or person in front of the vehicle. Very dangerous due to driving 70mph and vehicle tried to come to stop with vehicles behind me. This happened at least 3 times while in adaptive cruise control.
Corrective Action:
Drove my Tesla on a road trip for the first time and while driving the vehicle would slam on the brakes with no vehicle object or person in front of the vehicle. Very dangerous due to driving 70mph and vehicle tried to come to stop with vehicles behind me. This happened at least 3 times while in adaptive cruise control.
Additional Notes:
Drove my Tesla on a road trip for the first time and while driving the vehicle would slam on the brakes with no vehicle object or person in front of the vehicle. Very dangerous due to driving 70mph and vehicle tried to come to stop with vehicles behind me. This happened at least 3 times while in adaptive cruise control.
Mfg Campaign: 11524761
Recall Date: Jun 1, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2023 TESLA Y -Consumer is writing about concerns with the speed assistance, auto-pilot (quick stopping action). Consumer was unaware of the dangers and that there was no cruise or lane control. Consumer submitted service request. Consumer has listed summary of observations & incidents. Consumer listed several questions: Are all Tesla Y prone to phantom breaking? Did we get a lemon? Can we get it fixed? Can Tesla replace the computer? Can we get a replacement car? Can we make the sales go back and instead buy a safe car? Do you have to be in an accident, having someone injured or having someone killed for Tesla to provide a warning to customers of Tesla Y? As a new Tesla owner what I the next step? Can we trust our Tesla Y not to cause an accident? Should we garage the car until Tesla has made its needed software updates? Can we return the car to Tesla? Get it replaced?
Corrective Action:
2023 TESLA Y -Consumer is writing about concerns with the speed assistance, auto-pilot (quick stopping action). Consumer was unaware of the dangers and that there was no cruise or lane control. Consumer submitted service request. Consumer has listed summary of observations & incidents. Consumer listed several questions: Are all Tesla Y prone to phantom breaking? Did we get a lemon? Can we get it fixed? Can Tesla replace the computer? Can we get a replacement car? Can we make the sales go back and instead buy a safe car? Do you have to be in an accident, having someone injured or having someone killed for Tesla to provide a warning to customers of Tesla Y? As a new Tesla owner what I the next step? Can we trust our Tesla Y not to cause an accident? Should we garage the car until Tesla has made its needed software updates? Can we return the car to Tesla? Get it replaced?
Additional Notes:
2023 TESLA Y -Consumer is writing about concerns with the speed assistance, auto-pilot (quick stopping action). Consumer was unaware of the dangers and that there was no cruise or lane control. Consumer submitted service request. Consumer has listed summary of observations & incidents. Consumer listed several questions: Are all Tesla Y prone to phantom breaking? Did we get a lemon? Can we get it fixed? Can Tesla replace the computer? Can we get a replacement car? Can we make the sales go back and instead buy a safe car? Do you have to be in an accident, having someone injured or having someone killed for Tesla to provide a warning to customers of Tesla Y? As a new Tesla owner what I the next step? Can we trust our Tesla Y not to cause an accident? Should we garage the car until Tesla has made its needed software updates? Can we return the car to Tesla? Get it replaced?
Mfg Campaign: 11524790
Recall Date: Jun 1, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
Potential Consequences:
2023 TESLA Y -Consumer is writing about concerns with the speed assistance, auto-pilot (quick stopping action). Consumer was unaware of the dangers and that there was no cruise or lane control. Consumer submitted service request. Consumer has listed summary of observations & incidents. Consumer listed several questions: Are all Tesla Y prone to phantom breaking? Did we get a lemon? Can we get it fixed? Can Tesla replace the computer? Can we get a replacement car? Can we make the sales go back and instead buy a safe car? Do you have to be in an accident, having someone injured or having someone killed for Tesla to provide a warning to customers of Tesla Y? As a new Tesla owner what I the next step? Can we trust our Tesla Y not to cause an accident? Should we garage the car until Tesla has made its needed software updates? Can we return the car to Tesla? Get it replaced?
Corrective Action:
2023 TESLA Y -Consumer is writing about concerns with the speed assistance, auto-pilot (quick stopping action). Consumer was unaware of the dangers and that there was no cruise or lane control. Consumer submitted service request. Consumer has listed summary of observations & incidents. Consumer listed several questions: Are all Tesla Y prone to phantom breaking? Did we get a lemon? Can we get it fixed? Can Tesla replace the computer? Can we get a replacement car? Can we make the sales go back and instead buy a safe car? Do you have to be in an accident, having someone injured or having someone killed for Tesla to provide a warning to customers of Tesla Y? As a new Tesla owner what I the next step? Can we trust our Tesla Y not to cause an accident? Should we garage the car until Tesla has made its needed software updates? Can we return the car to Tesla? Get it replaced?
Additional Notes:
2023 TESLA Y -Consumer is writing about concerns with the speed assistance, auto-pilot (quick stopping action). Consumer was unaware of the dangers and that there was no cruise or lane control. Consumer submitted service request. Consumer has listed summary of observations & incidents. Consumer listed several questions: Are all Tesla Y prone to phantom breaking? Did we get a lemon? Can we get it fixed? Can Tesla replace the computer? Can we get a replacement car? Can we make the sales go back and instead buy a safe car? Do you have to be in an accident, having someone injured or having someone killed for Tesla to provide a warning to customers of Tesla Y? As a new Tesla owner what I the next step? Can we trust our Tesla Y not to cause an accident? Should we garage the car until Tesla has made its needed software updates? Can we return the car to Tesla? Get it replaced?
Mfg Campaign: 11524790
Recall Date: Jun 1, 2023
Tesla, Inc.
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2023 Tesla Model Y equipped with Continental Tires, Tire Line: ContiSport Contact 5 ContiSilent, Tire Size: 255/45/R19, DOT Number: 1AF0FBJJL4321. The contact stated while parking the vehicle, the front and rear passenger’s side tires struck the curb. The contact inspected the tires and became aware of tearing of the tires. Upon investigation, the contact discovered that the failure was referred to as chunking. The vehicle was taken to the dealer, who declined to replace the tires and advised the contact to contact the tire manufacturer. The manufacturer informed the contact that due to curb impacts; the warranty was voided and that the contact would incur the cost of replacing the tires. The tires were the original equipment. The tires were not replaced. The failure mileage was 4,000.
Corrective Action:
The contact owns a 2023 Tesla Model Y equipped with Continental Tires, Tire Line: ContiSport Contact 5 ContiSilent, Tire Size: 255/45/R19, DOT Number: 1AF0FBJJL4321. The contact stated while parking the vehicle, the front and rear passenger’s side tires struck the curb. The contact inspected the tires and became aware of tearing of the tires. Upon investigation, the contact discovered that the failure was referred to as chunking. The vehicle was taken to the dealer, who declined to replace the tires and advised the contact to contact the tire manufacturer. The manufacturer informed the contact that due to curb impacts; the warranty was voided and that the contact would incur the cost of replacing the tires. The tires were the original equipment. The tires were not replaced. The failure mileage was 4,000.
Additional Notes:
The contact owns a 2023 Tesla Model Y equipped with Continental Tires, Tire Line: ContiSport Contact 5 ContiSilent, Tire Size: 255/45/R19, DOT Number: 1AF0FBJJL4321. The contact stated while parking the vehicle, the front and rear passenger’s side tires struck the curb. The contact inspected the tires and became aware of tearing of the tires. Upon investigation, the contact discovered that the failure was referred to as chunking. The vehicle was taken to the dealer, who declined to replace the tires and advised the contact to contact the tire manufacturer. The manufacturer informed the contact that due to curb impacts; the warranty was voided and that the contact would incur the cost of replacing the tires. The tires were the original equipment. The tires were not replaced. The failure mileage was 4,000.
Mfg Campaign: 11524922
Recall Date: Jun 1, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My car's forward collision warning system, gave another false warning: 1. May 31, 2023 at 9:04am 2. While driving on Rte. 50 at Fairfax, VA 3. I had more then enough safe distance between my car and the car in front of me The forward collision system provided sound, and visual alarms for the unwarranted situation that I described above. This cause a great deal of confusion, shock and distracted me from the road.
Corrective Action:
My car's forward collision warning system, gave another false warning: 1. May 31, 2023 at 9:04am 2. While driving on Rte. 50 at Fairfax, VA 3. I had more then enough safe distance between my car and the car in front of me The forward collision system provided sound, and visual alarms for the unwarranted situation that I described above. This cause a great deal of confusion, shock and distracted me from the road.
Additional Notes:
My car's forward collision warning system, gave another false warning: 1. May 31, 2023 at 9:04am 2. While driving on Rte. 50 at Fairfax, VA 3. I had more then enough safe distance between my car and the car in front of me The forward collision system provided sound, and visual alarms for the unwarranted situation that I described above. This cause a great deal of confusion, shock and distracted me from the road.
Mfg Campaign: 11524928
Recall Date: Jun 1, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The driver floor mat that goes up on the foot rest keeps coming off and I fear it will start interfering with the brake pedal. I have contacted Tesla and they refuse to fix the issue as they say there is no way to repair it.
Corrective Action:
The driver floor mat that goes up on the foot rest keeps coming off and I fear it will start interfering with the brake pedal. I have contacted Tesla and they refuse to fix the issue as they say there is no way to repair it.
Additional Notes:
The driver floor mat that goes up on the foot rest keeps coming off and I fear it will start interfering with the brake pedal. I have contacted Tesla and they refuse to fix the issue as they say there is no way to repair it.
Mfg Campaign: 11524679
Recall Date: May 31, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The car drops the speed suddenly when the car is in autopilot mode .I have noticed this issues on interstate so far . I-68,I-90,I-76,I-80. It happened 6-8 times so far since i bought the car (3/7/2023 ). This is a dangerous situation and high risk of collision from the rear . I have informed Tela service team and i have been acknowledged that there is no solution at this point but they were working on the software updates . I kindly request NHTSA to ask Tesla to recall the car until the issue gets fixed . I'm really worried .
Corrective Action:
The car drops the speed suddenly when the car is in autopilot mode .I have noticed this issues on interstate so far . I-68,I-90,I-76,I-80. It happened 6-8 times so far since i bought the car (3/7/2023 ). This is a dangerous situation and high risk of collision from the rear . I have informed Tela service team and i have been acknowledged that there is no solution at this point but they were working on the software updates . I kindly request NHTSA to ask Tesla to recall the car until the issue gets fixed . I'm really worried .
Additional Notes:
The car drops the speed suddenly when the car is in autopilot mode .I have noticed this issues on interstate so far . I-68,I-90,I-76,I-80. It happened 6-8 times so far since i bought the car (3/7/2023 ). This is a dangerous situation and high risk of collision from the rear . I have informed Tela service team and i have been acknowledged that there is no solution at this point but they were working on the software updates . I kindly request NHTSA to ask Tesla to recall the car until the issue gets fixed . I'm really worried .
Mfg Campaign: 11524687
Recall Date: May 31, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving directly north on SR281, about an hour before sunset. Perfectly clear dry sunny day. No traffic for at least 500ft in front of me. A car immediately behind me (about 2 car lengths).. The sun was at the roughly 10 o-clock position (Horizontal plane, 12 o'clock being directly forward/North), and at about 10 o'clock vertically (12 o'clock being directly up, West at 9 o'clock, East at 3 o'clock, centered on my position). Full Self Driving beta visualization was enabled. The vehicle was not in AutoSteer or Full Self Driving mode - but it was in Traffic-Aware Cruise Control mode. My car braked hard and suddenly, causing the car behind me to brake. On the FSD display, a red vehicle was rendered on top of my location (driver position of this "ghost" vehicle would have been ~2 feet in front of where I was sitting). This phantom car appears to have been caused by lens flare from the sun. This sequence of events repeated itself four or five times over the next few minutes, with the ghost car appearing, the car trying to brake, and then disappearing. My safety was put at risk due to hard and unexpected braking under conditions where there was no reasonable expectation that I would need to perform an emergency stop. The risk was from the vehicle behind me having to unexpectedly stop; without an attentive drive this would have caused a collision. The vehicle has not been examined by any dealer or service center, and appears to be a software problem that occurs under specific lighting conditions.
Corrective Action:
Driving directly north on SR281, about an hour before sunset. Perfectly clear dry sunny day. No traffic for at least 500ft in front of me. A car immediately behind me (about 2 car lengths).. The sun was at the roughly 10 o-clock position (Horizontal plane, 12 o'clock being directly forward/North), and at about 10 o'clock vertically (12 o'clock being directly up, West at 9 o'clock, East at 3 o'clock, centered on my position). Full Self Driving beta visualization was enabled. The vehicle was not in AutoSteer or Full Self Driving mode - but it was in Traffic-Aware Cruise Control mode. My car braked hard and suddenly, causing the car behind me to brake. On the FSD display, a red vehicle was rendered on top of my location (driver position of this "ghost" vehicle would have been ~2 feet in front of where I was sitting). This phantom car appears to have been caused by lens flare from the sun. This sequence of events repeated itself four or five times over the next few minutes, with the ghost car appearing, the car trying to brake, and then disappearing. My safety was put at risk due to hard and unexpected braking under conditions where there was no reasonable expectation that I would need to perform an emergency stop. The risk was from the vehicle behind me having to unexpectedly stop; without an attentive drive this would have caused a collision. The vehicle has not been examined by any dealer or service center, and appears to be a software problem that occurs under specific lighting conditions.
Additional Notes:
Driving directly north on SR281, about an hour before sunset. Perfectly clear dry sunny day. No traffic for at least 500ft in front of me. A car immediately behind me (about 2 car lengths).. The sun was at the roughly 10 o-clock position (Horizontal plane, 12 o'clock being directly forward/North), and at about 10 o'clock vertically (12 o'clock being directly up, West at 9 o'clock, East at 3 o'clock, centered on my position). Full Self Driving beta visualization was enabled. The vehicle was not in AutoSteer or Full Self Driving mode - but it was in Traffic-Aware Cruise Control mode. My car braked hard and suddenly, causing the car behind me to brake. On the FSD display, a red vehicle was rendered on top of my location (driver position of this "ghost" vehicle would have been ~2 feet in front of where I was sitting). This phantom car appears to have been caused by lens flare from the sun. This sequence of events repeated itself four or five times over the next few minutes, with the ghost car appearing, the car trying to brake, and then disappearing. My safety was put at risk due to hard and unexpected braking under conditions where there was no reasonable expectation that I would need to perform an emergency stop. The risk was from the vehicle behind me having to unexpectedly stop; without an attentive drive this would have caused a collision. The vehicle has not been examined by any dealer or service center, and appears to be a software problem that occurs under specific lighting conditions.
Mfg Campaign: 11524698
Recall Date: May 31, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Driving directly north on SR281, about an hour before sunset. Perfectly clear dry sunny day. No traffic for at least 500ft in front of me. A car immediately behind me (about 2 car lengths).. The sun was at the roughly 10 o-clock position (Horizontal plane, 12 o'clock being directly forward/North), and at about 10 o'clock vertically (12 o'clock being directly up, West at 9 o'clock, East at 3 o'clock, centered on my position). Full Self Driving beta visualization was enabled. The vehicle was not in AutoSteer or Full Self Driving mode - but it was in Traffic-Aware Cruise Control mode. My car braked hard and suddenly, causing the car behind me to brake. On the FSD display, a red vehicle was rendered on top of my location (driver position of this "ghost" vehicle would have been ~2 feet in front of where I was sitting). This phantom car appears to have been caused by lens flare from the sun. This sequence of events repeated itself four or five times over the next few minutes, with the ghost car appearing, the car trying to brake, and then disappearing. My safety was put at risk due to hard and unexpected braking under conditions where there was no reasonable expectation that I would need to perform an emergency stop. The risk was from the vehicle behind me having to unexpectedly stop; without an attentive drive this would have caused a collision. The vehicle has not been examined by any dealer or service center, and appears to be a software problem that occurs under specific lighting conditions.
Corrective Action:
Driving directly north on SR281, about an hour before sunset. Perfectly clear dry sunny day. No traffic for at least 500ft in front of me. A car immediately behind me (about 2 car lengths).. The sun was at the roughly 10 o-clock position (Horizontal plane, 12 o'clock being directly forward/North), and at about 10 o'clock vertically (12 o'clock being directly up, West at 9 o'clock, East at 3 o'clock, centered on my position). Full Self Driving beta visualization was enabled. The vehicle was not in AutoSteer or Full Self Driving mode - but it was in Traffic-Aware Cruise Control mode. My car braked hard and suddenly, causing the car behind me to brake. On the FSD display, a red vehicle was rendered on top of my location (driver position of this "ghost" vehicle would have been ~2 feet in front of where I was sitting). This phantom car appears to have been caused by lens flare from the sun. This sequence of events repeated itself four or five times over the next few minutes, with the ghost car appearing, the car trying to brake, and then disappearing. My safety was put at risk due to hard and unexpected braking under conditions where there was no reasonable expectation that I would need to perform an emergency stop. The risk was from the vehicle behind me having to unexpectedly stop; without an attentive drive this would have caused a collision. The vehicle has not been examined by any dealer or service center, and appears to be a software problem that occurs under specific lighting conditions.
Additional Notes:
Driving directly north on SR281, about an hour before sunset. Perfectly clear dry sunny day. No traffic for at least 500ft in front of me. A car immediately behind me (about 2 car lengths).. The sun was at the roughly 10 o-clock position (Horizontal plane, 12 o'clock being directly forward/North), and at about 10 o'clock vertically (12 o'clock being directly up, West at 9 o'clock, East at 3 o'clock, centered on my position). Full Self Driving beta visualization was enabled. The vehicle was not in AutoSteer or Full Self Driving mode - but it was in Traffic-Aware Cruise Control mode. My car braked hard and suddenly, causing the car behind me to brake. On the FSD display, a red vehicle was rendered on top of my location (driver position of this "ghost" vehicle would have been ~2 feet in front of where I was sitting). This phantom car appears to have been caused by lens flare from the sun. This sequence of events repeated itself four or five times over the next few minutes, with the ghost car appearing, the car trying to brake, and then disappearing. My safety was put at risk due to hard and unexpected braking under conditions where there was no reasonable expectation that I would need to perform an emergency stop. The risk was from the vehicle behind me having to unexpectedly stop; without an attentive drive this would have caused a collision. The vehicle has not been examined by any dealer or service center, and appears to be a software problem that occurs under specific lighting conditions.
Mfg Campaign: 11524698
Recall Date: May 31, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Experienced dangerous situation while using Speed Control, aka: Cruise Control, with NO vehicles ahead of mine, a totally empty road in New Mexico on I-25, the Tesla Model Y with 2,000 miles on it suddenly braked, dropping the speed over 15mph, then suddenly accelerated, I read this is a known problem and is known as Phantom Braking. It happened several times during the trip, once with a vehicle behind me creating a VERY dangerous situation. I have stopped using this feature until Tesla offers a proven fix for the issue.
Corrective Action:
Experienced dangerous situation while using Speed Control, aka: Cruise Control, with NO vehicles ahead of mine, a totally empty road in New Mexico on I-25, the Tesla Model Y with 2,000 miles on it suddenly braked, dropping the speed over 15mph, then suddenly accelerated, I read this is a known problem and is known as Phantom Braking. It happened several times during the trip, once with a vehicle behind me creating a VERY dangerous situation. I have stopped using this feature until Tesla offers a proven fix for the issue.
Additional Notes:
Experienced dangerous situation while using Speed Control, aka: Cruise Control, with NO vehicles ahead of mine, a totally empty road in New Mexico on I-25, the Tesla Model Y with 2,000 miles on it suddenly braked, dropping the speed over 15mph, then suddenly accelerated, I read this is a known problem and is known as Phantom Braking. It happened several times during the trip, once with a vehicle behind me creating a VERY dangerous situation. I have stopped using this feature until Tesla offers a proven fix for the issue.
Mfg Campaign: 11524746
Recall Date: May 31, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Experienced dangerous situation while using Speed Control, aka: Cruise Control, with NO vehicles ahead of mine, a totally empty road in New Mexico on I-25, the Tesla Model Y with 2,000 miles on it suddenly braked, dropping the speed over 15mph, then suddenly accelerated, I read this is a known problem and is known as Phantom Braking. It happened several times during the trip, once with a vehicle behind me creating a VERY dangerous situation. I have stopped using this feature until Tesla offers a proven fix for the issue.
Corrective Action:
Experienced dangerous situation while using Speed Control, aka: Cruise Control, with NO vehicles ahead of mine, a totally empty road in New Mexico on I-25, the Tesla Model Y with 2,000 miles on it suddenly braked, dropping the speed over 15mph, then suddenly accelerated, I read this is a known problem and is known as Phantom Braking. It happened several times during the trip, once with a vehicle behind me creating a VERY dangerous situation. I have stopped using this feature until Tesla offers a proven fix for the issue.
Additional Notes:
Experienced dangerous situation while using Speed Control, aka: Cruise Control, with NO vehicles ahead of mine, a totally empty road in New Mexico on I-25, the Tesla Model Y with 2,000 miles on it suddenly braked, dropping the speed over 15mph, then suddenly accelerated, I read this is a known problem and is known as Phantom Braking. It happened several times during the trip, once with a vehicle behind me creating a VERY dangerous situation. I have stopped using this feature until Tesla offers a proven fix for the issue.
Mfg Campaign: 11524746
Recall Date: May 31, 2023
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
One of the seat-belt in the rear seat stopped clicking into the buckle and as a result the seat belt was unusable. The seat-belt latch plate would slide into the buckle, but wouldn't click and stay in there. Since this happened on a long road trip, it put one of the passenger at risk all through the road trip as they could not use the seat belt during the trip back home. Tesla technician is expected to come in next few days to inspect it and fix the seat buckle.
Corrective Action:
One of the seat-belt in the rear seat stopped clicking into the buckle and as a result the seat belt was unusable. The seat-belt latch plate would slide into the buckle, but wouldn't click and stay in there. Since this happened on a long road trip, it put one of the passenger at risk all through the road trip as they could not use the seat belt during the trip back home. Tesla technician is expected to come in next few days to inspect it and fix the seat buckle.
Additional Notes:
One of the seat-belt in the rear seat stopped clicking into the buckle and as a result the seat belt was unusable. The seat-belt latch plate would slide into the buckle, but wouldn't click and stay in there. Since this happened on a long road trip, it put one of the passenger at risk all through the road trip as they could not use the seat belt during the trip back home. Tesla technician is expected to come in next few days to inspect it and fix the seat buckle.
Mfg Campaign: 11524427
Recall Date: May 30, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Repetitive phantom braking. Happens quite often. Three time today on the intestate. I had cruise control set at 71mph and without any vehicle or obstacles in the area the car hard breaked from 71 down to 40. I have it on video.
Corrective Action:
Repetitive phantom braking. Happens quite often. Three time today on the intestate. I had cruise control set at 71mph and without any vehicle or obstacles in the area the car hard breaked from 71 down to 40. I have it on video.
Additional Notes:
Repetitive phantom braking. Happens quite often. Three time today on the intestate. I had cruise control set at 71mph and without any vehicle or obstacles in the area the car hard breaked from 71 down to 40. I have it on video.
Mfg Campaign: 11524260
Recall Date: May 29, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Repetitive phantom braking. Happens quite often. Three time today on the intestate. I had cruise control set at 71mph and without any vehicle or obstacles in the area the car hard breaked from 71 down to 40. I have it on video.
Corrective Action:
Repetitive phantom braking. Happens quite often. Three time today on the intestate. I had cruise control set at 71mph and without any vehicle or obstacles in the area the car hard breaked from 71 down to 40. I have it on video.
Additional Notes:
Repetitive phantom braking. Happens quite often. Three time today on the intestate. I had cruise control set at 71mph and without any vehicle or obstacles in the area the car hard breaked from 71 down to 40. I have it on video.
Mfg Campaign: 11524260
Recall Date: May 29, 2023
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