Complaints & Recalls
Official Safety Recalls - Important!
34 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving in Autopilot, the car rapidly decelerated from 55mph to 35mph two times about 30 seconds apart, when two separate semi trucks were approaching me in oncoming lane, not crossing the lane or anything on a two way road. Seems to be well known as "phantom braking", but i just got the car yesterday and have put less than 30 miles on the car and already experienced this phantom braking twice. (Car currently has 60 miles on it) To note i did test drive a 2020 Model Y in December 2020 and did not experience this at all when using Autopilot on that car.
Corrective Action:
While driving in Autopilot, the car rapidly decelerated from 55mph to 35mph two times about 30 seconds apart, when two separate semi trucks were approaching me in oncoming lane, not crossing the lane or anything on a two way road. Seems to be well known as "phantom braking", but i just got the car yesterday and have put less than 30 miles on the car and already experienced this phantom braking twice. (Car currently has 60 miles on it) To note i did test drive a 2020 Model Y in December 2020 and did not experience this at all when using Autopilot on that car.
Additional Notes:
While driving in Autopilot, the car rapidly decelerated from 55mph to 35mph two times about 30 seconds apart, when two separate semi trucks were approaching me in oncoming lane, not crossing the lane or anything on a two way road. Seems to be well known as "phantom braking", but i just got the car yesterday and have put less than 30 miles on the car and already experienced this phantom braking twice. (Car currently has 60 miles on it) To note i did test drive a 2020 Model Y in December 2020 and did not experience this at all when using Autopilot on that car.
Mfg Campaign: 11452640
Recall Date: Feb 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When using autopilot, the car brakes at all sorts of non-events incl curvy roads, shiny puddles, undulations, trucks going the other way without incident, and more.
Corrective Action:
When using autopilot, the car brakes at all sorts of non-events incl curvy roads, shiny puddles, undulations, trucks going the other way without incident, and more.
Additional Notes:
When using autopilot, the car brakes at all sorts of non-events incl curvy roads, shiny puddles, undulations, trucks going the other way without incident, and more.
Mfg Campaign: 11452004
Recall Date: Feb 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When using autopilot, the car brakes at all sorts of non-events incl curvy roads, shiny puddles, undulations, trucks going the other way without incident, and more.
Corrective Action:
When using autopilot, the car brakes at all sorts of non-events incl curvy roads, shiny puddles, undulations, trucks going the other way without incident, and more.
Additional Notes:
When using autopilot, the car brakes at all sorts of non-events incl curvy roads, shiny puddles, undulations, trucks going the other way without incident, and more.
Mfg Campaign: 11452004
Recall Date: Feb 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When using autopilot, the car brakes at all sorts of non-events incl curvy roads, shiny puddles, undulations, trucks going the other way without incident, and more.
Corrective Action:
When using autopilot, the car brakes at all sorts of non-events incl curvy roads, shiny puddles, undulations, trucks going the other way without incident, and more.
Additional Notes:
When using autopilot, the car brakes at all sorts of non-events incl curvy roads, shiny puddles, undulations, trucks going the other way without incident, and more.
Mfg Campaign: 11452004
Recall Date: Feb 15, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When using the traffic aware cruise control the vehicle brakes hard suddenly for no reason. I have only had this model Y for 11 days and only have 280 miles on the car and it has braked for no reason over 20 times. I have had to stop using the cruise control and haven’t tried the auto pilot. I am concerned about being rear ended and hope Tesla finds a fix to this quickly. I know there are others having this same issue and wanted to report my experience on a newly purchased Model Y. I have also made Tesla aware of my concern but have not heard anything back from them.
Corrective Action:
When using the traffic aware cruise control the vehicle brakes hard suddenly for no reason. I have only had this model Y for 11 days and only have 280 miles on the car and it has braked for no reason over 20 times. I have had to stop using the cruise control and haven’t tried the auto pilot. I am concerned about being rear ended and hope Tesla finds a fix to this quickly. I know there are others having this same issue and wanted to report my experience on a newly purchased Model Y. I have also made Tesla aware of my concern but have not heard anything back from them.
Additional Notes:
When using the traffic aware cruise control the vehicle brakes hard suddenly for no reason. I have only had this model Y for 11 days and only have 280 miles on the car and it has braked for no reason over 20 times. I have had to stop using the cruise control and haven’t tried the auto pilot. I am concerned about being rear ended and hope Tesla finds a fix to this quickly. I know there are others having this same issue and wanted to report my experience on a newly purchased Model Y. I have also made Tesla aware of my concern but have not heard anything back from them.
Mfg Campaign: 11452019
Recall Date: Feb 15, 2022
Tesla, Inc.
Defect Description:
ENGINE
Potential Consequences:
Car stops in highway with alarm rear motor disabled. Took it to Tesla they say it is a fluke go head and drive. It happend last month and again multiple times on Feb 13th.
Corrective Action:
Car stops in highway with alarm rear motor disabled. Took it to Tesla they say it is a fluke go head and drive. It happend last month and again multiple times on Feb 13th.
Additional Notes:
Car stops in highway with alarm rear motor disabled. Took it to Tesla they say it is a fluke go head and drive. It happend last month and again multiple times on Feb 13th.
Mfg Campaign: 11451810
Recall Date: Feb 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Car breaks hard suddenly when in cruise control- multiple times ands every time it’s in CC.
Corrective Action:
Car breaks hard suddenly when in cruise control- multiple times ands every time it’s in CC.
Additional Notes:
Car breaks hard suddenly when in cruise control- multiple times ands every time it’s in CC.
Mfg Campaign: 11451947
Recall Date: Feb 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving on a snowy narrow two lane road at 9:45am. There was no one in front of me and no oncoming traffic. The car suddenly applied the brakes, hard (along with an alarm and notice on screen that the emergency breaking system had been applied). It was only for a moment and the car dropped about 10 mph. What made the situation particularly troubling is that the road was very slippery in many areas as it was snowing and I was in a reduced salt area near a reservoir. If this had happened 500 yards earlier or later I would likely have gone off the road. This Tesla has the latest software update 2022.4.5. The dealer will be looking at the car in a week.
Corrective Action:
I was driving on a snowy narrow two lane road at 9:45am. There was no one in front of me and no oncoming traffic. The car suddenly applied the brakes, hard (along with an alarm and notice on screen that the emergency breaking system had been applied). It was only for a moment and the car dropped about 10 mph. What made the situation particularly troubling is that the road was very slippery in many areas as it was snowing and I was in a reduced salt area near a reservoir. If this had happened 500 yards earlier or later I would likely have gone off the road. This Tesla has the latest software update 2022.4.5. The dealer will be looking at the car in a week.
Additional Notes:
I was driving on a snowy narrow two lane road at 9:45am. There was no one in front of me and no oncoming traffic. The car suddenly applied the brakes, hard (along with an alarm and notice on screen that the emergency breaking system had been applied). It was only for a moment and the car dropped about 10 mph. What made the situation particularly troubling is that the road was very slippery in many areas as it was snowing and I was in a reduced salt area near a reservoir. If this had happened 500 yards earlier or later I would likely have gone off the road. This Tesla has the latest software update 2022.4.5. The dealer will be looking at the car in a week.
Mfg Campaign: 11451964
Recall Date: Feb 14, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Phantom breaking happens consistently when cruise control is engaged. The phantom breaking happens every day and multiple times a day. Whether it be on a multi lane freeway or a two lane highway, serious breaking occurs and often can be quite dangerous when cars are following behind our vehicle.
Corrective Action:
Phantom breaking happens consistently when cruise control is engaged. The phantom breaking happens every day and multiple times a day. Whether it be on a multi lane freeway or a two lane highway, serious breaking occurs and often can be quite dangerous when cars are following behind our vehicle.
Additional Notes:
Phantom breaking happens consistently when cruise control is engaged. The phantom breaking happens every day and multiple times a day. Whether it be on a multi lane freeway or a two lane highway, serious breaking occurs and often can be quite dangerous when cars are following behind our vehicle.
Mfg Campaign: 11452000
Recall Date: Feb 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom breaking happens consistently when cruise control is engaged. The phantom breaking happens every day and multiple times a day. Whether it be on a multi lane freeway or a two lane highway, serious breaking occurs and often can be quite dangerous when cars are following behind our vehicle.
Corrective Action:
Phantom breaking happens consistently when cruise control is engaged. The phantom breaking happens every day and multiple times a day. Whether it be on a multi lane freeway or a two lane highway, serious breaking occurs and often can be quite dangerous when cars are following behind our vehicle.
Additional Notes:
Phantom breaking happens consistently when cruise control is engaged. The phantom breaking happens every day and multiple times a day. Whether it be on a multi lane freeway or a two lane highway, serious breaking occurs and often can be quite dangerous when cars are following behind our vehicle.
Mfg Campaign: 11452000
Recall Date: Feb 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Phantom breaking happens consistently when cruise control is engaged. The phantom breaking happens every day and multiple times a day. Whether it be on a multi lane freeway or a two lane highway, serious breaking occurs and often can be quite dangerous when cars are following behind our vehicle.
Corrective Action:
Phantom breaking happens consistently when cruise control is engaged. The phantom breaking happens every day and multiple times a day. Whether it be on a multi lane freeway or a two lane highway, serious breaking occurs and often can be quite dangerous when cars are following behind our vehicle.
Additional Notes:
Phantom breaking happens consistently when cruise control is engaged. The phantom breaking happens every day and multiple times a day. Whether it be on a multi lane freeway or a two lane highway, serious breaking occurs and often can be quite dangerous when cars are following behind our vehicle.
Mfg Campaign: 11452000
Recall Date: Feb 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Several times during our first long trip in our new Model Y, it slammed the brakes on for no reason with cruise control enabled. We were traveling on interstate 80, with speed limits typically 75-80mph. In some cases, we slowed from 80mph to 55mph due to these unexplained braking events and were in serious danger of being rear ended more than one time. Conditions were sunny, clear, and there was absolutely no reason the vehicle should have braked when it did. No objects on the road, no other vehicles next to or in front of ours. It was completely unexpected and dangerous!
Corrective Action:
Several times during our first long trip in our new Model Y, it slammed the brakes on for no reason with cruise control enabled. We were traveling on interstate 80, with speed limits typically 75-80mph. In some cases, we slowed from 80mph to 55mph due to these unexplained braking events and were in serious danger of being rear ended more than one time. Conditions were sunny, clear, and there was absolutely no reason the vehicle should have braked when it did. No objects on the road, no other vehicles next to or in front of ours. It was completely unexpected and dangerous!
Additional Notes:
Several times during our first long trip in our new Model Y, it slammed the brakes on for no reason with cruise control enabled. We were traveling on interstate 80, with speed limits typically 75-80mph. In some cases, we slowed from 80mph to 55mph due to these unexplained braking events and were in serious danger of being rear ended more than one time. Conditions were sunny, clear, and there was absolutely no reason the vehicle should have braked when it did. No objects on the road, no other vehicles next to or in front of ours. It was completely unexpected and dangerous!
Mfg Campaign: 11451719
Recall Date: Feb 13, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving on left lane of divided interstate highway in daytime with great visibility. There were no cars in front of me. I was using Tesla Autopilot with speed limit set to 75mph. Suddenly car applied brakes hard and within second of my reaction time dropped speed to 40mph, before I was able to press accelerator to override braking. Two cars behind me had to slam on the brakes and one had to swerve to avoid rear end collision. This phantom braking in very good conditions was totally unexpected and nearly ended up in high speed rear end collision with my wife and kids in the car.
Corrective Action:
I was driving on left lane of divided interstate highway in daytime with great visibility. There were no cars in front of me. I was using Tesla Autopilot with speed limit set to 75mph. Suddenly car applied brakes hard and within second of my reaction time dropped speed to 40mph, before I was able to press accelerator to override braking. Two cars behind me had to slam on the brakes and one had to swerve to avoid rear end collision. This phantom braking in very good conditions was totally unexpected and nearly ended up in high speed rear end collision with my wife and kids in the car.
Additional Notes:
I was driving on left lane of divided interstate highway in daytime with great visibility. There were no cars in front of me. I was using Tesla Autopilot with speed limit set to 75mph. Suddenly car applied brakes hard and within second of my reaction time dropped speed to 40mph, before I was able to press accelerator to override braking. Two cars behind me had to slam on the brakes and one had to swerve to avoid rear end collision. This phantom braking in very good conditions was totally unexpected and nearly ended up in high speed rear end collision with my wife and kids in the car.
Mfg Campaign: 11451777
Recall Date: Feb 13, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving on left lane of divided interstate highway in daytime with great visibility. There were no cars in front of me. I was using Tesla Autopilot with speed limit set to 75mph. Suddenly car applied brakes hard and within second of my reaction time dropped speed to 40mph, before I was able to press accelerator to override braking. Two cars behind me had to slam on the brakes and one had to swerve to avoid rear end collision. This phantom braking in very good conditions was totally unexpected and nearly ended up in high speed rear end collision with my wife and kids in the car.
Corrective Action:
I was driving on left lane of divided interstate highway in daytime with great visibility. There were no cars in front of me. I was using Tesla Autopilot with speed limit set to 75mph. Suddenly car applied brakes hard and within second of my reaction time dropped speed to 40mph, before I was able to press accelerator to override braking. Two cars behind me had to slam on the brakes and one had to swerve to avoid rear end collision. This phantom braking in very good conditions was totally unexpected and nearly ended up in high speed rear end collision with my wife and kids in the car.
Additional Notes:
I was driving on left lane of divided interstate highway in daytime with great visibility. There were no cars in front of me. I was using Tesla Autopilot with speed limit set to 75mph. Suddenly car applied brakes hard and within second of my reaction time dropped speed to 40mph, before I was able to press accelerator to override braking. Two cars behind me had to slam on the brakes and one had to swerve to avoid rear end collision. This phantom braking in very good conditions was totally unexpected and nearly ended up in high speed rear end collision with my wife and kids in the car.
Mfg Campaign: 11451777
Recall Date: Feb 13, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving on left lane of divided interstate highway in daytime with great visibility. There were no cars in front of me. I was using Tesla Autopilot with speed limit set to 75mph. Suddenly car applied brakes hard and within second of my reaction time dropped speed to 40mph, before I was able to press accelerator to override braking. Two cars behind me had to slam on the brakes and one had to swerve to avoid rear end collision. This phantom braking in very good conditions was totally unexpected and nearly ended up in high speed rear end collision with my wife and kids in the car.
Corrective Action:
I was driving on left lane of divided interstate highway in daytime with great visibility. There were no cars in front of me. I was using Tesla Autopilot with speed limit set to 75mph. Suddenly car applied brakes hard and within second of my reaction time dropped speed to 40mph, before I was able to press accelerator to override braking. Two cars behind me had to slam on the brakes and one had to swerve to avoid rear end collision. This phantom braking in very good conditions was totally unexpected and nearly ended up in high speed rear end collision with my wife and kids in the car.
Additional Notes:
I was driving on left lane of divided interstate highway in daytime with great visibility. There were no cars in front of me. I was using Tesla Autopilot with speed limit set to 75mph. Suddenly car applied brakes hard and within second of my reaction time dropped speed to 40mph, before I was able to press accelerator to override braking. Two cars behind me had to slam on the brakes and one had to swerve to avoid rear end collision. This phantom braking in very good conditions was totally unexpected and nearly ended up in high speed rear end collision with my wife and kids in the car.
Mfg Campaign: 11451777
Recall Date: Feb 13, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car phantom braked when in a 2 lane highway when there was an approaching car in the opposite lane. No danger of the other car colliding but Tesla braked for no reason. Happened multiple times while using Autopilot.
Corrective Action:
Car phantom braked when in a 2 lane highway when there was an approaching car in the opposite lane. No danger of the other car colliding but Tesla braked for no reason. Happened multiple times while using Autopilot.
Additional Notes:
Car phantom braked when in a 2 lane highway when there was an approaching car in the opposite lane. No danger of the other car colliding but Tesla braked for no reason. Happened multiple times while using Autopilot.
Mfg Campaign: 11451798
Recall Date: Feb 13, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Car phantom braked when in a 2 lane highway when there was an approaching car in the opposite lane. No danger of the other car colliding but Tesla braked for no reason. Happened multiple times while using Autopilot.
Corrective Action:
Car phantom braked when in a 2 lane highway when there was an approaching car in the opposite lane. No danger of the other car colliding but Tesla braked for no reason. Happened multiple times while using Autopilot.
Additional Notes:
Car phantom braked when in a 2 lane highway when there was an approaching car in the opposite lane. No danger of the other car colliding but Tesla braked for no reason. Happened multiple times while using Autopilot.
Mfg Campaign: 11451798
Recall Date: Feb 13, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Multiple Occurrences - I use cruise control only - not Autopilot. Vehicle randomly applies the brakes with no traffic or obstructions. Most times it is momentary where the car drops 1 or 2 mph and then returns to set speed. Yesterday (2/11/2022) it twice initiated a hard brake and dropped the speed 10 mph before I could intercede. This is a very dangerous situation! Last week, another Model Y passed me on the highway and I counted 10 brake flashes in a mile. I then experienced 3 myself. Seems to happen more when the sun is low.
Corrective Action:
Multiple Occurrences - I use cruise control only - not Autopilot. Vehicle randomly applies the brakes with no traffic or obstructions. Most times it is momentary where the car drops 1 or 2 mph and then returns to set speed. Yesterday (2/11/2022) it twice initiated a hard brake and dropped the speed 10 mph before I could intercede. This is a very dangerous situation! Last week, another Model Y passed me on the highway and I counted 10 brake flashes in a mile. I then experienced 3 myself. Seems to happen more when the sun is low.
Additional Notes:
Multiple Occurrences - I use cruise control only - not Autopilot. Vehicle randomly applies the brakes with no traffic or obstructions. Most times it is momentary where the car drops 1 or 2 mph and then returns to set speed. Yesterday (2/11/2022) it twice initiated a hard brake and dropped the speed 10 mph before I could intercede. This is a very dangerous situation! Last week, another Model Y passed me on the highway and I counted 10 brake flashes in a mile. I then experienced 3 myself. Seems to happen more when the sun is low.
Mfg Campaign: 11451644
Recall Date: Feb 12, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom breaking. While on traffic aware cruise control, we have experienced several episodes of sudden hard breaking for no reason. Fortunately, no one was following closely. The car is available for inspection. Hard sudden unexplained breaking increases risk of rear end collision. No inspections have been performed. But I did discuss it with a Tesla mechanic. He was familiar with the problem and stated that even tho my vehicle does not have radar, it has the bracket and the wiring so it can be installed later. Supply chain issues was mentioned as a possible reason for its absence. No warnings prior to breaking. Simultaneous with phantom breaking is audible alarm. This last occurred yesterday Feb 10, 2022 mid morning. Good road conditions.
Corrective Action:
Phantom breaking. While on traffic aware cruise control, we have experienced several episodes of sudden hard breaking for no reason. Fortunately, no one was following closely. The car is available for inspection. Hard sudden unexplained breaking increases risk of rear end collision. No inspections have been performed. But I did discuss it with a Tesla mechanic. He was familiar with the problem and stated that even tho my vehicle does not have radar, it has the bracket and the wiring so it can be installed later. Supply chain issues was mentioned as a possible reason for its absence. No warnings prior to breaking. Simultaneous with phantom breaking is audible alarm. This last occurred yesterday Feb 10, 2022 mid morning. Good road conditions.
Additional Notes:
Phantom breaking. While on traffic aware cruise control, we have experienced several episodes of sudden hard breaking for no reason. Fortunately, no one was following closely. The car is available for inspection. Hard sudden unexplained breaking increases risk of rear end collision. No inspections have been performed. But I did discuss it with a Tesla mechanic. He was familiar with the problem and stated that even tho my vehicle does not have radar, it has the bracket and the wiring so it can be installed later. Supply chain issues was mentioned as a possible reason for its absence. No warnings prior to breaking. Simultaneous with phantom breaking is audible alarm. This last occurred yesterday Feb 10, 2022 mid morning. Good road conditions.
Mfg Campaign: 11451486
Recall Date: Feb 11, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom breaking. While on traffic aware cruise control, we have experienced several episodes of sudden hard breaking for no reason. Fortunately, no one was following closely. The car is available for inspection. Hard sudden unexplained breaking increases risk of rear end collision. No inspections have been performed. But I did discuss it with a Tesla mechanic. He was familiar with the problem and stated that even tho my vehicle does not have radar, it has the bracket and the wiring so it can be installed later. Supply chain issues was mentioned as a possible reason for its absence. No warnings prior to breaking. Simultaneous with phantom breaking is audible alarm. This last occurred yesterday Feb 10, 2022 mid morning. Good road conditions.
Corrective Action:
Phantom breaking. While on traffic aware cruise control, we have experienced several episodes of sudden hard breaking for no reason. Fortunately, no one was following closely. The car is available for inspection. Hard sudden unexplained breaking increases risk of rear end collision. No inspections have been performed. But I did discuss it with a Tesla mechanic. He was familiar with the problem and stated that even tho my vehicle does not have radar, it has the bracket and the wiring so it can be installed later. Supply chain issues was mentioned as a possible reason for its absence. No warnings prior to breaking. Simultaneous with phantom breaking is audible alarm. This last occurred yesterday Feb 10, 2022 mid morning. Good road conditions.
Additional Notes:
Phantom breaking. While on traffic aware cruise control, we have experienced several episodes of sudden hard breaking for no reason. Fortunately, no one was following closely. The car is available for inspection. Hard sudden unexplained breaking increases risk of rear end collision. No inspections have been performed. But I did discuss it with a Tesla mechanic. He was familiar with the problem and stated that even tho my vehicle does not have radar, it has the bracket and the wiring so it can be installed later. Supply chain issues was mentioned as a possible reason for its absence. No warnings prior to breaking. Simultaneous with phantom breaking is audible alarm. This last occurred yesterday Feb 10, 2022 mid morning. Good road conditions.
Mfg Campaign: 11451486
Recall Date: Feb 11, 2022
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