Complaints & Recalls
Official Safety Recalls - Important!
34 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated that while driving approximately 70 MPH with the Adaptive Cruise Control activated, the vehicle suddenly and without warning decelerated to approximately 50 MPH. The contact indicated that no other vehicles or objects were nearby during the failure. The failure had occurred on three separate occasions during the trip. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 5,000.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated that while driving approximately 70 MPH with the Adaptive Cruise Control activated, the vehicle suddenly and without warning decelerated to approximately 50 MPH. The contact indicated that no other vehicles or objects were nearby during the failure. The failure had occurred on three separate occasions during the trip. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 5,000.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated that while driving approximately 70 MPH with the Adaptive Cruise Control activated, the vehicle suddenly and without warning decelerated to approximately 50 MPH. The contact indicated that no other vehicles or objects were nearby during the failure. The failure had occurred on three separate occasions during the trip. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 5,000.
Mfg Campaign: 11486089
Recall Date: Sep 23, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated that while driving approximately 70 MPH with the Adaptive Cruise Control activated, the vehicle suddenly and without warning decelerated to approximately 50 MPH. The contact indicated that no other vehicles or objects were nearby during the failure. The failure had occurred on three separate occasions during the trip. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 5,000.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated that while driving approximately 70 MPH with the Adaptive Cruise Control activated, the vehicle suddenly and without warning decelerated to approximately 50 MPH. The contact indicated that no other vehicles or objects were nearby during the failure. The failure had occurred on three separate occasions during the trip. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 5,000.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated that while driving approximately 70 MPH with the Adaptive Cruise Control activated, the vehicle suddenly and without warning decelerated to approximately 50 MPH. The contact indicated that no other vehicles or objects were nearby during the failure. The failure had occurred on three separate occasions during the trip. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 5,000.
Mfg Campaign: 11486089
Recall Date: Sep 23, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owned a 2022 Tesla Model Y. The contact stated while the vehicle was stationed at a traffic light and waiting to make a left turn, the vehicle accelerated independently and T-boned another vehicle. The contact stated the air bags did not deployed. The contact stated she was dizzy/a headache and had lesions on her upper left leg. The contact stated she did not seek medical. The contact stated she was made aware by her insurance company, the driver from the other vehicle, had sustained unknown injuries and did seek medication attention. The vehicle was not drivable. The insurance company deemed the vehicle totaled. A police report was filed. The police department towed the vehicle to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 35,083.
Corrective Action:
The contact owned a 2022 Tesla Model Y. The contact stated while the vehicle was stationed at a traffic light and waiting to make a left turn, the vehicle accelerated independently and T-boned another vehicle. The contact stated the air bags did not deployed. The contact stated she was dizzy/a headache and had lesions on her upper left leg. The contact stated she did not seek medical. The contact stated she was made aware by her insurance company, the driver from the other vehicle, had sustained unknown injuries and did seek medication attention. The vehicle was not drivable. The insurance company deemed the vehicle totaled. A police report was filed. The police department towed the vehicle to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 35,083.
Additional Notes:
The contact owned a 2022 Tesla Model Y. The contact stated while the vehicle was stationed at a traffic light and waiting to make a left turn, the vehicle accelerated independently and T-boned another vehicle. The contact stated the air bags did not deployed. The contact stated she was dizzy/a headache and had lesions on her upper left leg. The contact stated she did not seek medical. The contact stated she was made aware by her insurance company, the driver from the other vehicle, had sustained unknown injuries and did seek medication attention. The vehicle was not drivable. The insurance company deemed the vehicle totaled. A police report was filed. The police department towed the vehicle to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 35,083.
Mfg Campaign: 11485617
Recall Date: Sep 21, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Last evening , when doing a lane change on Highway 680 , I lost control of the car and the car began to swerve pretty badly. Thankfully I hit the brakes on time and everything was fine again. A blue car was trying to get in my lane and I quickly changed lanes to be safe and the severe swerving began. It was like I was in a roller coaster. Thankfully it was a 4-5 lane freeway and there were no cars around me. It felt like the autopilot tool control and the swerving began. How do I lodge a complaint so that Tesla can fix it? Can I turn something off to avoid this in future because I am scared to drive the car again? I have a 2022 Tesla Model Y. Also is it possible to see some sort of video from 680 between 4-5 pm on Tuesday Sept 20, 2022? I was returning to San Jose from Fremont, CA. Thank you, Jyoti
Corrective Action:
Last evening , when doing a lane change on Highway 680 , I lost control of the car and the car began to swerve pretty badly. Thankfully I hit the brakes on time and everything was fine again. A blue car was trying to get in my lane and I quickly changed lanes to be safe and the severe swerving began. It was like I was in a roller coaster. Thankfully it was a 4-5 lane freeway and there were no cars around me. It felt like the autopilot tool control and the swerving began. How do I lodge a complaint so that Tesla can fix it? Can I turn something off to avoid this in future because I am scared to drive the car again? I have a 2022 Tesla Model Y. Also is it possible to see some sort of video from 680 between 4-5 pm on Tuesday Sept 20, 2022? I was returning to San Jose from Fremont, CA. Thank you, Jyoti
Additional Notes:
Last evening , when doing a lane change on Highway 680 , I lost control of the car and the car began to swerve pretty badly. Thankfully I hit the brakes on time and everything was fine again. A blue car was trying to get in my lane and I quickly changed lanes to be safe and the severe swerving began. It was like I was in a roller coaster. Thankfully it was a 4-5 lane freeway and there were no cars around me. It felt like the autopilot tool control and the swerving began. How do I lodge a complaint so that Tesla can fix it? Can I turn something off to avoid this in future because I am scared to drive the car again? I have a 2022 Tesla Model Y. Also is it possible to see some sort of video from 680 between 4-5 pm on Tuesday Sept 20, 2022? I was returning to San Jose from Fremont, CA. Thank you, Jyoti
Mfg Campaign: 11485626
Recall Date: Sep 21, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Last evening , when doing a lane change on Highway 680 , I lost control of the car and the car began to swerve pretty badly. Thankfully I hit the brakes on time and everything was fine again. A blue car was trying to get in my lane and I quickly changed lanes to be safe and the severe swerving began. It was like I was in a roller coaster. Thankfully it was a 4-5 lane freeway and there were no cars around me. It felt like the autopilot tool control and the swerving began. How do I lodge a complaint so that Tesla can fix it? Can I turn something off to avoid this in future because I am scared to drive the car again? I have a 2022 Tesla Model Y. Also is it possible to see some sort of video from 680 between 4-5 pm on Tuesday Sept 20, 2022? I was returning to San Jose from Fremont, CA. Thank you, Jyoti
Corrective Action:
Last evening , when doing a lane change on Highway 680 , I lost control of the car and the car began to swerve pretty badly. Thankfully I hit the brakes on time and everything was fine again. A blue car was trying to get in my lane and I quickly changed lanes to be safe and the severe swerving began. It was like I was in a roller coaster. Thankfully it was a 4-5 lane freeway and there were no cars around me. It felt like the autopilot tool control and the swerving began. How do I lodge a complaint so that Tesla can fix it? Can I turn something off to avoid this in future because I am scared to drive the car again? I have a 2022 Tesla Model Y. Also is it possible to see some sort of video from 680 between 4-5 pm on Tuesday Sept 20, 2022? I was returning to San Jose from Fremont, CA. Thank you, Jyoti
Additional Notes:
Last evening , when doing a lane change on Highway 680 , I lost control of the car and the car began to swerve pretty badly. Thankfully I hit the brakes on time and everything was fine again. A blue car was trying to get in my lane and I quickly changed lanes to be safe and the severe swerving began. It was like I was in a roller coaster. Thankfully it was a 4-5 lane freeway and there were no cars around me. It felt like the autopilot tool control and the swerving began. How do I lodge a complaint so that Tesla can fix it? Can I turn something off to avoid this in future because I am scared to drive the car again? I have a 2022 Tesla Model Y. Also is it possible to see some sort of video from 680 between 4-5 pm on Tuesday Sept 20, 2022? I was returning to San Jose from Fremont, CA. Thank you, Jyoti
Mfg Campaign: 11485626
Recall Date: Sep 21, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Last evening , when doing a lane change on Highway 680 , I lost control of the car and the car began to swerve pretty badly. Thankfully I hit the brakes on time and everything was fine again. A blue car was trying to get in my lane and I quickly changed lanes to be safe and the severe swerving began. It was like I was in a roller coaster. Thankfully it was a 4-5 lane freeway and there were no cars around me. It felt like the autopilot tool control and the swerving began. How do I lodge a complaint so that Tesla can fix it? Can I turn something off to avoid this in future because I am scared to drive the car again? I have a 2022 Tesla Model Y. Also is it possible to see some sort of video from 680 between 4-5 pm on Tuesday Sept 20, 2022? I was returning to San Jose from Fremont, CA. Thank you, Jyoti
Corrective Action:
Last evening , when doing a lane change on Highway 680 , I lost control of the car and the car began to swerve pretty badly. Thankfully I hit the brakes on time and everything was fine again. A blue car was trying to get in my lane and I quickly changed lanes to be safe and the severe swerving began. It was like I was in a roller coaster. Thankfully it was a 4-5 lane freeway and there were no cars around me. It felt like the autopilot tool control and the swerving began. How do I lodge a complaint so that Tesla can fix it? Can I turn something off to avoid this in future because I am scared to drive the car again? I have a 2022 Tesla Model Y. Also is it possible to see some sort of video from 680 between 4-5 pm on Tuesday Sept 20, 2022? I was returning to San Jose from Fremont, CA. Thank you, Jyoti
Additional Notes:
Last evening , when doing a lane change on Highway 680 , I lost control of the car and the car began to swerve pretty badly. Thankfully I hit the brakes on time and everything was fine again. A blue car was trying to get in my lane and I quickly changed lanes to be safe and the severe swerving began. It was like I was in a roller coaster. Thankfully it was a 4-5 lane freeway and there were no cars around me. It felt like the autopilot tool control and the swerving began. How do I lodge a complaint so that Tesla can fix it? Can I turn something off to avoid this in future because I am scared to drive the car again? I have a 2022 Tesla Model Y. Also is it possible to see some sort of video from 680 between 4-5 pm on Tuesday Sept 20, 2022? I was returning to San Jose from Fremont, CA. Thank you, Jyoti
Mfg Campaign: 11485626
Recall Date: Sep 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 70-80 MPH with Adaptive Cruise Control activated, the vehicle experienced phantom braking while there were no vehicles or objects nearby. The contact stated that he depressed the accelerator pedal and was able to continue driving; however, the failure had been reoccurring more frequently. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 400.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 70-80 MPH with Adaptive Cruise Control activated, the vehicle experienced phantom braking while there were no vehicles or objects nearby. The contact stated that he depressed the accelerator pedal and was able to continue driving; however, the failure had been reoccurring more frequently. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 400.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 70-80 MPH with Adaptive Cruise Control activated, the vehicle experienced phantom braking while there were no vehicles or objects nearby. The contact stated that he depressed the accelerator pedal and was able to continue driving; however, the failure had been reoccurring more frequently. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 400.
Mfg Campaign: 11485651
Recall Date: Sep 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 70-80 MPH with Adaptive Cruise Control activated, the vehicle experienced phantom braking while there were no vehicles or objects nearby. The contact stated that he depressed the accelerator pedal and was able to continue driving; however, the failure had been reoccurring more frequently. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 400.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 70-80 MPH with Adaptive Cruise Control activated, the vehicle experienced phantom braking while there were no vehicles or objects nearby. The contact stated that he depressed the accelerator pedal and was able to continue driving; however, the failure had been reoccurring more frequently. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 400.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 70-80 MPH with Adaptive Cruise Control activated, the vehicle experienced phantom braking while there were no vehicles or objects nearby. The contact stated that he depressed the accelerator pedal and was able to continue driving; however, the failure had been reoccurring more frequently. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 400.
Mfg Campaign: 11485651
Recall Date: Sep 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have a brand-new Tesla Model Y which was delivered to me on 8/29/2022. On 9/20/2022, between 08:20 and 09:20 AM PDT, I encountered at least 5 "unexpected slowdown" (or "phantom braking") events. It was on a section of I-15 between Las Vegas and Los Angeles. The weather condition was warm, clear, and sunny, and the freeway had almost no traffic around me. I had the "traffic-aware cruise control" enabled, and suddenly and without any warning, the car braked violently. If there were other cars around me, I was certain that rear-end accidents would have happened. Each time this happened, there was NO warning of any kind whatsoever. With each occurrence, I used the Tesla "Report" voice command to document such an event. According to Tesla, the event data were available to diagnostic team for analysis.
Corrective Action:
I have a brand-new Tesla Model Y which was delivered to me on 8/29/2022. On 9/20/2022, between 08:20 and 09:20 AM PDT, I encountered at least 5 "unexpected slowdown" (or "phantom braking") events. It was on a section of I-15 between Las Vegas and Los Angeles. The weather condition was warm, clear, and sunny, and the freeway had almost no traffic around me. I had the "traffic-aware cruise control" enabled, and suddenly and without any warning, the car braked violently. If there were other cars around me, I was certain that rear-end accidents would have happened. Each time this happened, there was NO warning of any kind whatsoever. With each occurrence, I used the Tesla "Report" voice command to document such an event. According to Tesla, the event data were available to diagnostic team for analysis.
Additional Notes:
I have a brand-new Tesla Model Y which was delivered to me on 8/29/2022. On 9/20/2022, between 08:20 and 09:20 AM PDT, I encountered at least 5 "unexpected slowdown" (or "phantom braking") events. It was on a section of I-15 between Las Vegas and Los Angeles. The weather condition was warm, clear, and sunny, and the freeway had almost no traffic around me. I had the "traffic-aware cruise control" enabled, and suddenly and without any warning, the car braked violently. If there were other cars around me, I was certain that rear-end accidents would have happened. Each time this happened, there was NO warning of any kind whatsoever. With each occurrence, I used the Tesla "Report" voice command to document such an event. According to Tesla, the event data were available to diagnostic team for analysis.
Mfg Campaign: 11485765
Recall Date: Sep 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have a brand-new Tesla Model Y which was delivered to me on 8/29/2022. On 9/20/2022, between 08:20 and 09:20 AM PDT, I encountered at least 5 "unexpected slowdown" (or "phantom braking") events. It was on a section of I-15 between Las Vegas and Los Angeles. The weather condition was warm, clear, and sunny, and the freeway had almost no traffic around me. I had the "traffic-aware cruise control" enabled, and suddenly and without any warning, the car braked violently. If there were other cars around me, I was certain that rear-end accidents would have happened. Each time this happened, there was NO warning of any kind whatsoever. With each occurrence, I used the Tesla "Report" voice command to document such an event. According to Tesla, the event data were available to diagnostic team for analysis.
Corrective Action:
I have a brand-new Tesla Model Y which was delivered to me on 8/29/2022. On 9/20/2022, between 08:20 and 09:20 AM PDT, I encountered at least 5 "unexpected slowdown" (or "phantom braking") events. It was on a section of I-15 between Las Vegas and Los Angeles. The weather condition was warm, clear, and sunny, and the freeway had almost no traffic around me. I had the "traffic-aware cruise control" enabled, and suddenly and without any warning, the car braked violently. If there were other cars around me, I was certain that rear-end accidents would have happened. Each time this happened, there was NO warning of any kind whatsoever. With each occurrence, I used the Tesla "Report" voice command to document such an event. According to Tesla, the event data were available to diagnostic team for analysis.
Additional Notes:
I have a brand-new Tesla Model Y which was delivered to me on 8/29/2022. On 9/20/2022, between 08:20 and 09:20 AM PDT, I encountered at least 5 "unexpected slowdown" (or "phantom braking") events. It was on a section of I-15 between Las Vegas and Los Angeles. The weather condition was warm, clear, and sunny, and the freeway had almost no traffic around me. I had the "traffic-aware cruise control" enabled, and suddenly and without any warning, the car braked violently. If there were other cars around me, I was certain that rear-end accidents would have happened. Each time this happened, there was NO warning of any kind whatsoever. With each occurrence, I used the Tesla "Report" voice command to document such an event. According to Tesla, the event data were available to diagnostic team for analysis.
Mfg Campaign: 11485765
Recall Date: Sep 21, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Our Tesla was phantom braking on the highway on a recent trip to a neighboring state. The braking was unpredictable, sudden and aggressive. This happened when we used cruise control. Each time it happened, I was in the passenger seat and thrown forward. We quickly realized this could cause a fatal collision. We began limiting the use of cruise control to long stretches of highway when no other vehicles were behind us. This happened both on the way to our destination and on the way back home.
Corrective Action:
Our Tesla was phantom braking on the highway on a recent trip to a neighboring state. The braking was unpredictable, sudden and aggressive. This happened when we used cruise control. Each time it happened, I was in the passenger seat and thrown forward. We quickly realized this could cause a fatal collision. We began limiting the use of cruise control to long stretches of highway when no other vehicles were behind us. This happened both on the way to our destination and on the way back home.
Additional Notes:
Our Tesla was phantom braking on the highway on a recent trip to a neighboring state. The braking was unpredictable, sudden and aggressive. This happened when we used cruise control. Each time it happened, I was in the passenger seat and thrown forward. We quickly realized this could cause a fatal collision. We began limiting the use of cruise control to long stretches of highway when no other vehicles were behind us. This happened both on the way to our destination and on the way back home.
Mfg Campaign: 11485172
Recall Date: Sep 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Our Tesla was phantom braking on the highway on a recent trip to a neighboring state. The braking was unpredictable, sudden and aggressive. This happened when we used cruise control. Each time it happened, I was in the passenger seat and thrown forward. We quickly realized this could cause a fatal collision. We began limiting the use of cruise control to long stretches of highway when no other vehicles were behind us. This happened both on the way to our destination and on the way back home.
Corrective Action:
Our Tesla was phantom braking on the highway on a recent trip to a neighboring state. The braking was unpredictable, sudden and aggressive. This happened when we used cruise control. Each time it happened, I was in the passenger seat and thrown forward. We quickly realized this could cause a fatal collision. We began limiting the use of cruise control to long stretches of highway when no other vehicles were behind us. This happened both on the way to our destination and on the way back home.
Additional Notes:
Our Tesla was phantom braking on the highway on a recent trip to a neighboring state. The braking was unpredictable, sudden and aggressive. This happened when we used cruise control. Each time it happened, I was in the passenger seat and thrown forward. We quickly realized this could cause a fatal collision. We began limiting the use of cruise control to long stretches of highway when no other vehicles were behind us. This happened both on the way to our destination and on the way back home.
Mfg Campaign: 11485172
Recall Date: Sep 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on 1- 10 in Tucson headed East, at 6:15am, with no traffic visible coming or going and traveling at 75mph with cruise control engaged, the car slammed on the brakes without warning bringing the speed down to 30 mph. This also happened 3 to 4 times on 2 lane roads with no cars visible from horizon to horizon, vehicle speed was 65 mph, car for no reason initiated emergency braking down to 20mph. Obviously this is a severe hazard and potentially life threatening had there been vehicles or large trucks directly behind us. After these incidents my wife would not let me engage the cruise control and is thinking of selling the car.
Corrective Action:
While driving on 1- 10 in Tucson headed East, at 6:15am, with no traffic visible coming or going and traveling at 75mph with cruise control engaged, the car slammed on the brakes without warning bringing the speed down to 30 mph. This also happened 3 to 4 times on 2 lane roads with no cars visible from horizon to horizon, vehicle speed was 65 mph, car for no reason initiated emergency braking down to 20mph. Obviously this is a severe hazard and potentially life threatening had there been vehicles or large trucks directly behind us. After these incidents my wife would not let me engage the cruise control and is thinking of selling the car.
Additional Notes:
While driving on 1- 10 in Tucson headed East, at 6:15am, with no traffic visible coming or going and traveling at 75mph with cruise control engaged, the car slammed on the brakes without warning bringing the speed down to 30 mph. This also happened 3 to 4 times on 2 lane roads with no cars visible from horizon to horizon, vehicle speed was 65 mph, car for no reason initiated emergency braking down to 20mph. Obviously this is a severe hazard and potentially life threatening had there been vehicles or large trucks directly behind us. After these incidents my wife would not let me engage the cruise control and is thinking of selling the car.
Mfg Campaign: 11485284
Recall Date: Sep 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving on 1- 10 in Tucson headed East, at 6:15am, with no traffic visible coming or going and traveling at 75mph with cruise control engaged, the car slammed on the brakes without warning bringing the speed down to 30 mph. This also happened 3 to 4 times on 2 lane roads with no cars visible from horizon to horizon, vehicle speed was 65 mph, car for no reason initiated emergency braking down to 20mph. Obviously this is a severe hazard and potentially life threatening had there been vehicles or large trucks directly behind us. After these incidents my wife would not let me engage the cruise control and is thinking of selling the car.
Corrective Action:
While driving on 1- 10 in Tucson headed East, at 6:15am, with no traffic visible coming or going and traveling at 75mph with cruise control engaged, the car slammed on the brakes without warning bringing the speed down to 30 mph. This also happened 3 to 4 times on 2 lane roads with no cars visible from horizon to horizon, vehicle speed was 65 mph, car for no reason initiated emergency braking down to 20mph. Obviously this is a severe hazard and potentially life threatening had there been vehicles or large trucks directly behind us. After these incidents my wife would not let me engage the cruise control and is thinking of selling the car.
Additional Notes:
While driving on 1- 10 in Tucson headed East, at 6:15am, with no traffic visible coming or going and traveling at 75mph with cruise control engaged, the car slammed on the brakes without warning bringing the speed down to 30 mph. This also happened 3 to 4 times on 2 lane roads with no cars visible from horizon to horizon, vehicle speed was 65 mph, car for no reason initiated emergency braking down to 20mph. Obviously this is a severe hazard and potentially life threatening had there been vehicles or large trucks directly behind us. After these incidents my wife would not let me engage the cruise control and is thinking of selling the car.
Mfg Campaign: 11485284
Recall Date: Sep 19, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Had car less than 48 hours and charged for first time overnight and the charging stopped 1 hour into the session. In the am there was no power to car and had to call roadside that was able to jump and get power to remove charge and get on tow truck Tesla reports a PCS unit and Voltage unit failed and need replacement This car is less than 38 hours old with 103 miles.
Corrective Action:
Had car less than 48 hours and charged for first time overnight and the charging stopped 1 hour into the session. In the am there was no power to car and had to call roadside that was able to jump and get power to remove charge and get on tow truck Tesla reports a PCS unit and Voltage unit failed and need replacement This car is less than 38 hours old with 103 miles.
Additional Notes:
Had car less than 48 hours and charged for first time overnight and the charging stopped 1 hour into the session. In the am there was no power to car and had to call roadside that was able to jump and get power to remove charge and get on tow truck Tesla reports a PCS unit and Voltage unit failed and need replacement This car is less than 38 hours old with 103 miles.
Mfg Campaign: 11485285
Recall Date: Sep 19, 2022
Tesla, Inc.
Defect Description:
ENGINE
Potential Consequences:
Had car less than 48 hours and charged for first time overnight and the charging stopped 1 hour into the session. In the am there was no power to car and had to call roadside that was able to jump and get power to remove charge and get on tow truck Tesla reports a PCS unit and Voltage unit failed and need replacement This car is less than 38 hours old with 103 miles.
Corrective Action:
Had car less than 48 hours and charged for first time overnight and the charging stopped 1 hour into the session. In the am there was no power to car and had to call roadside that was able to jump and get power to remove charge and get on tow truck Tesla reports a PCS unit and Voltage unit failed and need replacement This car is less than 38 hours old with 103 miles.
Additional Notes:
Had car less than 48 hours and charged for first time overnight and the charging stopped 1 hour into the session. In the am there was no power to car and had to call roadside that was able to jump and get power to remove charge and get on tow truck Tesla reports a PCS unit and Voltage unit failed and need replacement This car is less than 38 hours old with 103 miles.
Mfg Campaign: 11485285
Recall Date: Sep 19, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Model Y slamming on break for no particular reason when hazardous lights are on. Luckily no car was behind me
Corrective Action:
Model Y slamming on break for no particular reason when hazardous lights are on. Luckily no car was behind me
Additional Notes:
Model Y slamming on break for no particular reason when hazardous lights are on. Luckily no car was behind me
Mfg Campaign: 11485350
Recall Date: Sep 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Model Y slamming on break for no particular reason when hazardous lights are on. Luckily no car was behind me
Corrective Action:
Model Y slamming on break for no particular reason when hazardous lights are on. Luckily no car was behind me
Additional Notes:
Model Y slamming on break for no particular reason when hazardous lights are on. Luckily no car was behind me
Mfg Campaign: 11485350
Recall Date: Sep 19, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving west on I70 today phantom braking has occurred at least 5 times. This has happened when using adaptive cruise control and autopilot. NOT SAFE!!
Corrective Action:
While driving west on I70 today phantom braking has occurred at least 5 times. This has happened when using adaptive cruise control and autopilot. NOT SAFE!!
Additional Notes:
While driving west on I70 today phantom braking has occurred at least 5 times. This has happened when using adaptive cruise control and autopilot. NOT SAFE!!
Mfg Campaign: 11485084
Recall Date: Sep 18, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving west on I70 today phantom braking has occurred at least 5 times. This has happened when using adaptive cruise control and autopilot. NOT SAFE!!
Corrective Action:
While driving west on I70 today phantom braking has occurred at least 5 times. This has happened when using adaptive cruise control and autopilot. NOT SAFE!!
Additional Notes:
While driving west on I70 today phantom braking has occurred at least 5 times. This has happened when using adaptive cruise control and autopilot. NOT SAFE!!
Mfg Campaign: 11485084
Recall Date: Sep 18, 2022
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