TESLA MODEL X 2020

Complete listing of complaints and recalls for this vehicle

190
Complaints
18
Recalls

Complaints & Recalls

190 Complaints 18 Recalls

Official Safety Recalls - Important!

18 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tesla, Inc.
NHTSA Campaign: 24V376000 SAFETY RECALL
125.2K Vehicles Affected
Recall Date: May 28, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-008
Notice Date: Jul 26, 2024
Recall Date: May 28, 2024
Tesla, Inc.
NHTSA Campaign: 24V153000 SAFETY RECALL
6.6K Vehicles Affected
Recall Date: Feb 27, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-006
Notice Date: Apr 27, 2024
Recall Date: Feb 27, 2024
Tesla, Inc.
NHTSA Campaign: 24V051000 SAFETY RECALL
2.2M Vehicles Affected
Recall Date: Jan 30, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Potential Risk:
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
FREE Recall Solution:
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-003
Notice Date: Feb 21, 2024
Recall Date: Jan 30, 2024
Tesla, Inc.
NHTSA Campaign: 23V838000 SAFETY RECALL
2M Vehicles Affected
Recall Date: Dec 12, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Potential Risk:
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-008
Notice Date: Feb 10, 2024
Recall Date: Dec 12, 2023
Tesla, Inc.
NHTSA Campaign: 23V085000 SAFETY RECALL
362.8K Vehicles Affected
Recall Date: Feb 15, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Potential Risk:
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-001
Notice Date: Apr 15, 2023
Recall Date: Feb 15, 2023
Tesla, Inc.
NHTSA Campaign: 22V818000 SAFETY RECALL
40.2K Vehicles Affected
Recall Date: Nov 1, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

Potential Risk:
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-014
Notice Date: Dec 31, 2022
Recall Date: Nov 1, 2022
Tesla, Inc.
NHTSA Campaign: 22V235000 SAFETY RECALL
594.9K Vehicles Affected
Recall Date: Apr 12, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-003
Notice Date: Jun 6, 2022
Recall Date: Apr 12, 2022
Tesla, Inc.
NHTSA Campaign: 22V063000 SAFETY RECALL
578.6K Vehicles Affected
Recall Date: Feb 4, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-003
Notice Date: Apr 12, 2022
Recall Date: Feb 4, 2022
Tesla, Inc.
NHTSA Campaign: 22V037000 SAFETY RECALL
53.8K Vehicles Affected
Recall Date: Jan 27, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Potential Risk:
Failing to stop at a stop sign can increase the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-001
Notice Date: Mar 28, 2022
Recall Date: Jan 27, 2022
Tesla, Inc.
NHTSA Campaign: 21V846000 SAFETY RECALL
11.7K Vehicles Affected
Recall Date: Oct 29, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Potential Risk:
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-00-004
Notice Date: Oct 25, 2021
Recall Date: Oct 29, 2021

Consumer Complaints

190 Complaints
Tesla, Inc.
Campaign: 11462392 Other
Apr 27, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Coolant leak in less then 5 months. Had this same problem in November 2021. Tesla replaced Value no.3. In April 2022 Tesla replaced Value no. 3&4. Very concerned since my warranty is running out soon.

Corrective Action:

Coolant leak in less then 5 months. Had this same problem in November 2021. Tesla replaced Value no.3. In April 2022 Tesla replaced Value no. 3&4. Very concerned since my warranty is running out soon.

Additional Notes:

Coolant leak in less then 5 months. Had this same problem in November 2021. Tesla replaced Value no.3. In April 2022 Tesla replaced Value no. 3&4. Very concerned since my warranty is running out soon.

Manufacturer: TESLA
Mfg Campaign: 11462392
Notice Date: Apr 27, 2022
Recall Date: Apr 27, 2022
Tesla, Inc.
Campaign: 11459836 Other
1 Vehicles Affected
Apr 6, 2022
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

While idling in drive having applied my foot to the break, the dash displayed H for holding the break. My car accelerated by itself forcefully into the vehicle in front. My seat belt did not lock up, air bags did not deploy, emergency braking didn’t work, the Tesla box report does not match the dash cam timeline. This was sudden unintended acceleration and I pray it doesn’t happen to anyone else.

Corrective Action:

While idling in drive having applied my foot to the break, the dash displayed H for holding the break. My car accelerated by itself forcefully into the vehicle in front. My seat belt did not lock up, air bags did not deploy, emergency braking didn’t work, the Tesla box report does not match the dash cam timeline. This was sudden unintended acceleration and I pray it doesn’t happen to anyone else.

Additional Notes:

While idling in drive having applied my foot to the break, the dash displayed H for holding the break. My car accelerated by itself forcefully into the vehicle in front. My seat belt did not lock up, air bags did not deploy, emergency braking didn’t work, the Tesla box report does not match the dash cam timeline. This was sudden unintended acceleration and I pray it doesn’t happen to anyone else.

Manufacturer: TESLA
Mfg Campaign: 11459836
Notice Date: Apr 6, 2022
Recall Date: Apr 6, 2022
Tesla, Inc.
Campaign: 11459836 Other
1 Vehicles Affected
Apr 6, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

While idling in drive having applied my foot to the break, the dash displayed H for holding the break. My car accelerated by itself forcefully into the vehicle in front. My seat belt did not lock up, air bags did not deploy, emergency braking didn’t work, the Tesla box report does not match the dash cam timeline. This was sudden unintended acceleration and I pray it doesn’t happen to anyone else.

Corrective Action:

While idling in drive having applied my foot to the break, the dash displayed H for holding the break. My car accelerated by itself forcefully into the vehicle in front. My seat belt did not lock up, air bags did not deploy, emergency braking didn’t work, the Tesla box report does not match the dash cam timeline. This was sudden unintended acceleration and I pray it doesn’t happen to anyone else.

Additional Notes:

While idling in drive having applied my foot to the break, the dash displayed H for holding the break. My car accelerated by itself forcefully into the vehicle in front. My seat belt did not lock up, air bags did not deploy, emergency braking didn’t work, the Tesla box report does not match the dash cam timeline. This was sudden unintended acceleration and I pray it doesn’t happen to anyone else.

Manufacturer: TESLA
Mfg Campaign: 11459836
Notice Date: Apr 6, 2022
Recall Date: Apr 6, 2022
Tesla, Inc.
Campaign: 11459779 Other
Apr 5, 2022
Defect Description:

SEATS

Potential Consequences:

On Sunday, March 27 at approximately 3:00pm PST, while the vehicle was traveling on the freeway at approximately 70mph, the driver seat moved towards the steering wheel unprovoked. My wife was driving at the time and screamed so everyone in the car could hear how dangerous the situation was. The driver seat continued to move forward by itself unprovoked and stopped as my wife was uncomfortably close to the steering wheel. She was able to keep control of the car until we pulled over safely to our destination. Once at our destination while parked, the driver seat again moved towards the steering wheel while my wife was sitting in it unprovoked. Within a span of 15 minutes, the Tesla somehow automatically triggered the driver seat to move towards the steering wheel (once while in motion, once while parked). We brought the car to the Tesla dealership on Tuesday, 3/29. They kept the car 7 business days and was not able to diagnose the issue and I was given the car back. I would like to point out that my wife's "saved" seat profile setting is the closest to the steering wheel. I am a taller gentlemen so my profile of the seat is set farther back. This is key because my wife was driving on her profile, so they wasn't a chance that we hit a different seat setting while driving.

Corrective Action:

On Sunday, March 27 at approximately 3:00pm PST, while the vehicle was traveling on the freeway at approximately 70mph, the driver seat moved towards the steering wheel unprovoked. My wife was driving at the time and screamed so everyone in the car could hear how dangerous the situation was. The driver seat continued to move forward by itself unprovoked and stopped as my wife was uncomfortably close to the steering wheel. She was able to keep control of the car until we pulled over safely to our destination. Once at our destination while parked, the driver seat again moved towards the steering wheel while my wife was sitting in it unprovoked. Within a span of 15 minutes, the Tesla somehow automatically triggered the driver seat to move towards the steering wheel (once while in motion, once while parked). We brought the car to the Tesla dealership on Tuesday, 3/29. They kept the car 7 business days and was not able to diagnose the issue and I was given the car back. I would like to point out that my wife's "saved" seat profile setting is the closest to the steering wheel. I am a taller gentlemen so my profile of the seat is set farther back. This is key because my wife was driving on her profile, so they wasn't a chance that we hit a different seat setting while driving.

Additional Notes:

On Sunday, March 27 at approximately 3:00pm PST, while the vehicle was traveling on the freeway at approximately 70mph, the driver seat moved towards the steering wheel unprovoked. My wife was driving at the time and screamed so everyone in the car could hear how dangerous the situation was. The driver seat continued to move forward by itself unprovoked and stopped as my wife was uncomfortably close to the steering wheel. She was able to keep control of the car until we pulled over safely to our destination. Once at our destination while parked, the driver seat again moved towards the steering wheel while my wife was sitting in it unprovoked. Within a span of 15 minutes, the Tesla somehow automatically triggered the driver seat to move towards the steering wheel (once while in motion, once while parked). We brought the car to the Tesla dealership on Tuesday, 3/29. They kept the car 7 business days and was not able to diagnose the issue and I was given the car back. I would like to point out that my wife's "saved" seat profile setting is the closest to the steering wheel. I am a taller gentlemen so my profile of the seat is set farther back. This is key because my wife was driving on her profile, so they wasn't a chance that we hit a different seat setting while driving.

Manufacturer: TESLA
Mfg Campaign: 11459779
Notice Date: Apr 5, 2022
Recall Date: Apr 5, 2022
Tesla, Inc.
Campaign: 11459330 Other
Apr 2, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

As I was slowly backing into a supercharging parking space watching the rear view video on the car's LCD screen, unbeknownst to me the image from the rear view camera froze. To me it appeared that the car had stopped moving so I applied a little more juice and promptly ran into the protective bollard at the back of the parking space, at which point the rear view camera started working again. If there had been someone behind me, I would have hit them. As it was, I only damaged the car's rear hatch. I tried backing up again and had the image freeze again. I then re-booted the car's system and the problem was not experienced again on that trip. Since then I have had the problem occur one other time and re-booting the system again seemed to fix it. The problem appears to be due to a failure in the car's software as it relates to the rear view camera. I have not taken the car to a dealer yet to see if they can fix the problem and the car has not been inspected by another party. There were no warnings or messages when the problem occurred.

Corrective Action:

As I was slowly backing into a supercharging parking space watching the rear view video on the car's LCD screen, unbeknownst to me the image from the rear view camera froze. To me it appeared that the car had stopped moving so I applied a little more juice and promptly ran into the protective bollard at the back of the parking space, at which point the rear view camera started working again. If there had been someone behind me, I would have hit them. As it was, I only damaged the car's rear hatch. I tried backing up again and had the image freeze again. I then re-booted the car's system and the problem was not experienced again on that trip. Since then I have had the problem occur one other time and re-booting the system again seemed to fix it. The problem appears to be due to a failure in the car's software as it relates to the rear view camera. I have not taken the car to a dealer yet to see if they can fix the problem and the car has not been inspected by another party. There were no warnings or messages when the problem occurred.

Additional Notes:

As I was slowly backing into a supercharging parking space watching the rear view video on the car's LCD screen, unbeknownst to me the image from the rear view camera froze. To me it appeared that the car had stopped moving so I applied a little more juice and promptly ran into the protective bollard at the back of the parking space, at which point the rear view camera started working again. If there had been someone behind me, I would have hit them. As it was, I only damaged the car's rear hatch. I tried backing up again and had the image freeze again. I then re-booted the car's system and the problem was not experienced again on that trip. Since then I have had the problem occur one other time and re-booting the system again seemed to fix it. The problem appears to be due to a failure in the car's software as it relates to the rear view camera. I have not taken the car to a dealer yet to see if they can fix the problem and the car has not been inspected by another party. There were no warnings or messages when the problem occurred.

Manufacturer: TESLA
Mfg Campaign: 11459330
Notice Date: Apr 2, 2022
Recall Date: Apr 2, 2022
Tesla, Inc.
Campaign: 11457244 Other
Mar 18, 2022
Defect Description:

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE

Potential Consequences:

The contact owns a 2020 Tesla Model X. The contact stated while driving 45 MPH with the Self Driving feature activated, the contact was unable to disengage the feature by tapping on the brake pedal. Approximately 5 to 10 minutes later, the vehicle lost motive power and stalled without warning. The contact scheduled an upcoming appointment with the dealer for the vehicle to be diagnosed. The vehicle was not yet repaired. The manufacture was informed of the failure. The failure mileage was 50,000.

Corrective Action:

The contact owns a 2020 Tesla Model X. The contact stated while driving 45 MPH with the Self Driving feature activated, the contact was unable to disengage the feature by tapping on the brake pedal. Approximately 5 to 10 minutes later, the vehicle lost motive power and stalled without warning. The contact scheduled an upcoming appointment with the dealer for the vehicle to be diagnosed. The vehicle was not yet repaired. The manufacture was informed of the failure. The failure mileage was 50,000.

Additional Notes:

The contact owns a 2020 Tesla Model X. The contact stated while driving 45 MPH with the Self Driving feature activated, the contact was unable to disengage the feature by tapping on the brake pedal. Approximately 5 to 10 minutes later, the vehicle lost motive power and stalled without warning. The contact scheduled an upcoming appointment with the dealer for the vehicle to be diagnosed. The vehicle was not yet repaired. The manufacture was informed of the failure. The failure mileage was 50,000.

Manufacturer: TESLA
Mfg Campaign: 11457244
Notice Date: Mar 18, 2022
Recall Date: Mar 18, 2022
Tesla, Inc.
Campaign: 11457253 Other
Mar 18, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

1) Cruise control randomly resets itself to different speeds. Happens several times daily. I can set it to 55 and 5 seconds later it will reset itself to 80 and accelerate suddenly, or vice-versa. It can change to any speed-either higher or lower than what I've set. Happened yesterday afternoon (3-17). First noted it being a problem 2-28 at about 6 pm MST while driving on 4 lane highway in Colorado, with multiple episodes of randomly resetting speeds itself. Given the rapid acceleration/deceleration of a Tesla, when the cruise control resets itself, the acceleration/braking can be abrupt and significant. 2)Ghost braking has been and remains a problem with this car. It was serviced by Tesla 2-18 and a "chip" was replaced per Tesla. I reported about a dozen incidents of ghost braking to Tesla shortly after picking it up but don't have exact times/days. There are 3 episodes of ghost braking that were truly dangerous. I was driving on the Interstate at 70-75 mph and the car slammed on the brakes for no reason, and it seemed it would have stopped completely in the middle of the Interstate if I hadn't accelerated manually. Speed went from 75 to 50 within 1-2 seconds before I was able to react and accelerate. Twice this happened at about 1-2 am on a completely empty interstate in Nebraska with no one around me at all, but the 3rd time was on a busy highway (I-55) near Chicago. I was nearly rear-ended by another car when this braking occurred. He was able to swerve around me, but was unhappy and made his displeasure known. Even if it didn't directly cause an accident it certainly triggered road rage, which is probably more dangerous than actually having an accident these days. Have told Tesla about it before but they always tell me it's just "software" and will get better with updates I have notified Tesla of these incidents (with written record) but haven't heard back from them. I have a service appointment 3-21-22 to get them to try and address these issues

Corrective Action:

1) Cruise control randomly resets itself to different speeds. Happens several times daily. I can set it to 55 and 5 seconds later it will reset itself to 80 and accelerate suddenly, or vice-versa. It can change to any speed-either higher or lower than what I've set. Happened yesterday afternoon (3-17). First noted it being a problem 2-28 at about 6 pm MST while driving on 4 lane highway in Colorado, with multiple episodes of randomly resetting speeds itself. Given the rapid acceleration/deceleration of a Tesla, when the cruise control resets itself, the acceleration/braking can be abrupt and significant. 2)Ghost braking has been and remains a problem with this car. It was serviced by Tesla 2-18 and a "chip" was replaced per Tesla. I reported about a dozen incidents of ghost braking to Tesla shortly after picking it up but don't have exact times/days. There are 3 episodes of ghost braking that were truly dangerous. I was driving on the Interstate at 70-75 mph and the car slammed on the brakes for no reason, and it seemed it would have stopped completely in the middle of the Interstate if I hadn't accelerated manually. Speed went from 75 to 50 within 1-2 seconds before I was able to react and accelerate. Twice this happened at about 1-2 am on a completely empty interstate in Nebraska with no one around me at all, but the 3rd time was on a busy highway (I-55) near Chicago. I was nearly rear-ended by another car when this braking occurred. He was able to swerve around me, but was unhappy and made his displeasure known. Even if it didn't directly cause an accident it certainly triggered road rage, which is probably more dangerous than actually having an accident these days. Have told Tesla about it before but they always tell me it's just "software" and will get better with updates I have notified Tesla of these incidents (with written record) but haven't heard back from them. I have a service appointment 3-21-22 to get them to try and address these issues

Additional Notes:

1) Cruise control randomly resets itself to different speeds. Happens several times daily. I can set it to 55 and 5 seconds later it will reset itself to 80 and accelerate suddenly, or vice-versa. It can change to any speed-either higher or lower than what I've set. Happened yesterday afternoon (3-17). First noted it being a problem 2-28 at about 6 pm MST while driving on 4 lane highway in Colorado, with multiple episodes of randomly resetting speeds itself. Given the rapid acceleration/deceleration of a Tesla, when the cruise control resets itself, the acceleration/braking can be abrupt and significant. 2)Ghost braking has been and remains a problem with this car. It was serviced by Tesla 2-18 and a "chip" was replaced per Tesla. I reported about a dozen incidents of ghost braking to Tesla shortly after picking it up but don't have exact times/days. There are 3 episodes of ghost braking that were truly dangerous. I was driving on the Interstate at 70-75 mph and the car slammed on the brakes for no reason, and it seemed it would have stopped completely in the middle of the Interstate if I hadn't accelerated manually. Speed went from 75 to 50 within 1-2 seconds before I was able to react and accelerate. Twice this happened at about 1-2 am on a completely empty interstate in Nebraska with no one around me at all, but the 3rd time was on a busy highway (I-55) near Chicago. I was nearly rear-ended by another car when this braking occurred. He was able to swerve around me, but was unhappy and made his displeasure known. Even if it didn't directly cause an accident it certainly triggered road rage, which is probably more dangerous than actually having an accident these days. Have told Tesla about it before but they always tell me it's just "software" and will get better with updates I have notified Tesla of these incidents (with written record) but haven't heard back from them. I have a service appointment 3-21-22 to get them to try and address these issues

Manufacturer: TESLA
Mfg Campaign: 11457253
Notice Date: Mar 18, 2022
Recall Date: Mar 18, 2022
Tesla, Inc.
Campaign: 11457253 Other
Mar 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

1) Cruise control randomly resets itself to different speeds. Happens several times daily. I can set it to 55 and 5 seconds later it will reset itself to 80 and accelerate suddenly, or vice-versa. It can change to any speed-either higher or lower than what I've set. Happened yesterday afternoon (3-17). First noted it being a problem 2-28 at about 6 pm MST while driving on 4 lane highway in Colorado, with multiple episodes of randomly resetting speeds itself. Given the rapid acceleration/deceleration of a Tesla, when the cruise control resets itself, the acceleration/braking can be abrupt and significant. 2)Ghost braking has been and remains a problem with this car. It was serviced by Tesla 2-18 and a "chip" was replaced per Tesla. I reported about a dozen incidents of ghost braking to Tesla shortly after picking it up but don't have exact times/days. There are 3 episodes of ghost braking that were truly dangerous. I was driving on the Interstate at 70-75 mph and the car slammed on the brakes for no reason, and it seemed it would have stopped completely in the middle of the Interstate if I hadn't accelerated manually. Speed went from 75 to 50 within 1-2 seconds before I was able to react and accelerate. Twice this happened at about 1-2 am on a completely empty interstate in Nebraska with no one around me at all, but the 3rd time was on a busy highway (I-55) near Chicago. I was nearly rear-ended by another car when this braking occurred. He was able to swerve around me, but was unhappy and made his displeasure known. Even if it didn't directly cause an accident it certainly triggered road rage, which is probably more dangerous than actually having an accident these days. Have told Tesla about it before but they always tell me it's just "software" and will get better with updates I have notified Tesla of these incidents (with written record) but haven't heard back from them. I have a service appointment 3-21-22 to get them to try and address these issues

Corrective Action:

1) Cruise control randomly resets itself to different speeds. Happens several times daily. I can set it to 55 and 5 seconds later it will reset itself to 80 and accelerate suddenly, or vice-versa. It can change to any speed-either higher or lower than what I've set. Happened yesterday afternoon (3-17). First noted it being a problem 2-28 at about 6 pm MST while driving on 4 lane highway in Colorado, with multiple episodes of randomly resetting speeds itself. Given the rapid acceleration/deceleration of a Tesla, when the cruise control resets itself, the acceleration/braking can be abrupt and significant. 2)Ghost braking has been and remains a problem with this car. It was serviced by Tesla 2-18 and a "chip" was replaced per Tesla. I reported about a dozen incidents of ghost braking to Tesla shortly after picking it up but don't have exact times/days. There are 3 episodes of ghost braking that were truly dangerous. I was driving on the Interstate at 70-75 mph and the car slammed on the brakes for no reason, and it seemed it would have stopped completely in the middle of the Interstate if I hadn't accelerated manually. Speed went from 75 to 50 within 1-2 seconds before I was able to react and accelerate. Twice this happened at about 1-2 am on a completely empty interstate in Nebraska with no one around me at all, but the 3rd time was on a busy highway (I-55) near Chicago. I was nearly rear-ended by another car when this braking occurred. He was able to swerve around me, but was unhappy and made his displeasure known. Even if it didn't directly cause an accident it certainly triggered road rage, which is probably more dangerous than actually having an accident these days. Have told Tesla about it before but they always tell me it's just "software" and will get better with updates I have notified Tesla of these incidents (with written record) but haven't heard back from them. I have a service appointment 3-21-22 to get them to try and address these issues

Additional Notes:

1) Cruise control randomly resets itself to different speeds. Happens several times daily. I can set it to 55 and 5 seconds later it will reset itself to 80 and accelerate suddenly, or vice-versa. It can change to any speed-either higher or lower than what I've set. Happened yesterday afternoon (3-17). First noted it being a problem 2-28 at about 6 pm MST while driving on 4 lane highway in Colorado, with multiple episodes of randomly resetting speeds itself. Given the rapid acceleration/deceleration of a Tesla, when the cruise control resets itself, the acceleration/braking can be abrupt and significant. 2)Ghost braking has been and remains a problem with this car. It was serviced by Tesla 2-18 and a "chip" was replaced per Tesla. I reported about a dozen incidents of ghost braking to Tesla shortly after picking it up but don't have exact times/days. There are 3 episodes of ghost braking that were truly dangerous. I was driving on the Interstate at 70-75 mph and the car slammed on the brakes for no reason, and it seemed it would have stopped completely in the middle of the Interstate if I hadn't accelerated manually. Speed went from 75 to 50 within 1-2 seconds before I was able to react and accelerate. Twice this happened at about 1-2 am on a completely empty interstate in Nebraska with no one around me at all, but the 3rd time was on a busy highway (I-55) near Chicago. I was nearly rear-ended by another car when this braking occurred. He was able to swerve around me, but was unhappy and made his displeasure known. Even if it didn't directly cause an accident it certainly triggered road rage, which is probably more dangerous than actually having an accident these days. Have told Tesla about it before but they always tell me it's just "software" and will get better with updates I have notified Tesla of these incidents (with written record) but haven't heard back from them. I have a service appointment 3-21-22 to get them to try and address these issues

Manufacturer: TESLA
Mfg Campaign: 11457253
Notice Date: Mar 18, 2022
Recall Date: Mar 18, 2022
Tesla, Inc.
Campaign: 11457031 Other
Mar 16, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The side mirrors opened unexpectedly while backing out of the garage causing damage to the Right side mirror. The side mirrors typically opens after we have driven a few feet from our house. I reported the issue to Tesla with date and time of the incident, Tesla representative confirmed that the car computer gave a command to open the mirror but unable to explain any further root cause analysis and taking responsibility for the glitch that caused the damage. Tesla declined to state this in writing. The real concern is what is Tesla's responsibility when a serious crash and damage happens due to another glitch. Additionally Tesla is not being transparent and decline to take responsibility for defects in their product.

Corrective Action:

The side mirrors opened unexpectedly while backing out of the garage causing damage to the Right side mirror. The side mirrors typically opens after we have driven a few feet from our house. I reported the issue to Tesla with date and time of the incident, Tesla representative confirmed that the car computer gave a command to open the mirror but unable to explain any further root cause analysis and taking responsibility for the glitch that caused the damage. Tesla declined to state this in writing. The real concern is what is Tesla's responsibility when a serious crash and damage happens due to another glitch. Additionally Tesla is not being transparent and decline to take responsibility for defects in their product.

Additional Notes:

The side mirrors opened unexpectedly while backing out of the garage causing damage to the Right side mirror. The side mirrors typically opens after we have driven a few feet from our house. I reported the issue to Tesla with date and time of the incident, Tesla representative confirmed that the car computer gave a command to open the mirror but unable to explain any further root cause analysis and taking responsibility for the glitch that caused the damage. Tesla declined to state this in writing. The real concern is what is Tesla's responsibility when a serious crash and damage happens due to another glitch. Additionally Tesla is not being transparent and decline to take responsibility for defects in their product.

Manufacturer: TESLA
Mfg Campaign: 11457031
Notice Date: Mar 16, 2022
Recall Date: Mar 16, 2022
Tesla, Inc.
Campaign: 11454898 Other
Mar 2, 2022
Defect Description:

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING

Potential Consequences:

The contact owns 2020 Tesla Model X. The contact stated while using the self-driving feature or the cruise control, the vehicle would brake independently. The contact stated an unknown warning light was illuminated. The contact stated he had experienced the failure on multiple occasion. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure by the App. The failure mileage was approximately 10,000. The VIN was not available.

Corrective Action:

The contact owns 2020 Tesla Model X. The contact stated while using the self-driving feature or the cruise control, the vehicle would brake independently. The contact stated an unknown warning light was illuminated. The contact stated he had experienced the failure on multiple occasion. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure by the App. The failure mileage was approximately 10,000. The VIN was not available.

Additional Notes:

The contact owns 2020 Tesla Model X. The contact stated while using the self-driving feature or the cruise control, the vehicle would brake independently. The contact stated an unknown warning light was illuminated. The contact stated he had experienced the failure on multiple occasion. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure by the App. The failure mileage was approximately 10,000. The VIN was not available.

Manufacturer: TESLA
Mfg Campaign: 11454898
Notice Date: Mar 2, 2022
Recall Date: Mar 2, 2022
Tesla, Inc.
Campaign: 11454898 Other
Mar 2, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The contact owns 2020 Tesla Model X. The contact stated while using the self-driving feature or the cruise control, the vehicle would brake independently. The contact stated an unknown warning light was illuminated. The contact stated he had experienced the failure on multiple occasion. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure by the App. The failure mileage was approximately 10,000. The VIN was not available.

Corrective Action:

The contact owns 2020 Tesla Model X. The contact stated while using the self-driving feature or the cruise control, the vehicle would brake independently. The contact stated an unknown warning light was illuminated. The contact stated he had experienced the failure on multiple occasion. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure by the App. The failure mileage was approximately 10,000. The VIN was not available.

Additional Notes:

The contact owns 2020 Tesla Model X. The contact stated while using the self-driving feature or the cruise control, the vehicle would brake independently. The contact stated an unknown warning light was illuminated. The contact stated he had experienced the failure on multiple occasion. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure by the App. The failure mileage was approximately 10,000. The VIN was not available.

Manufacturer: TESLA
Mfg Campaign: 11454898
Notice Date: Mar 2, 2022
Recall Date: Mar 2, 2022
Tesla, Inc.
Campaign: 11452710 Other
Feb 18, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

While cruise control is activated, the car brakes aggressively for no reason. This has happened multiple times in the last few months. I saw that news articles mention model 3, y and s but this is a model X and it is happening on this model as well.

Corrective Action:

While cruise control is activated, the car brakes aggressively for no reason. This has happened multiple times in the last few months. I saw that news articles mention model 3, y and s but this is a model X and it is happening on this model as well.

Additional Notes:

While cruise control is activated, the car brakes aggressively for no reason. This has happened multiple times in the last few months. I saw that news articles mention model 3, y and s but this is a model X and it is happening on this model as well.

Manufacturer: TESLA
Mfg Campaign: 11452710
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452585 Other
Feb 17, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Vehicle randomly breaks hard when either in cruise control or auto pilot. Either on normal highway lanes or in the diamond lane. Happens frequently - at least weekly on local Southern California Hwys

Corrective Action:

Vehicle randomly breaks hard when either in cruise control or auto pilot. Either on normal highway lanes or in the diamond lane. Happens frequently - at least weekly on local Southern California Hwys

Additional Notes:

Vehicle randomly breaks hard when either in cruise control or auto pilot. Either on normal highway lanes or in the diamond lane. Happens frequently - at least weekly on local Southern California Hwys

Manufacturer: TESLA
Mfg Campaign: 11452585
Notice Date: Feb 17, 2022
Recall Date: Feb 17, 2022
Tesla, Inc.
Campaign: 11452585 Other
Feb 17, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Vehicle randomly breaks hard when either in cruise control or auto pilot. Either on normal highway lanes or in the diamond lane. Happens frequently - at least weekly on local Southern California Hwys

Corrective Action:

Vehicle randomly breaks hard when either in cruise control or auto pilot. Either on normal highway lanes or in the diamond lane. Happens frequently - at least weekly on local Southern California Hwys

Additional Notes:

Vehicle randomly breaks hard when either in cruise control or auto pilot. Either on normal highway lanes or in the diamond lane. Happens frequently - at least weekly on local Southern California Hwys

Manufacturer: TESLA
Mfg Campaign: 11452585
Notice Date: Feb 17, 2022
Recall Date: Feb 17, 2022
Tesla, Inc.
Campaign: 11452592 Other
Feb 17, 2022
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

Rear View parking camera will freeze. At times when putting the vehicle in reverse the rear view camera will freeze and be stuck on the same frame. When rolling back slowly this can, at times be hard to recognize. Especially in areas of bad visibility this has led to near misses. Recently when backing out of a parking spot at Rady Children's hospital, the camera was once again stuck and I only realized 1-2 seconds into slowly backing the vehicle out of the parking spot inside a cover parking garage. During the time I almost hit cross traffic that was invisible on the stuck rear view camera. Even after finally backing out without the help of the camera, the image was still frozen.

Corrective Action:

Rear View parking camera will freeze. At times when putting the vehicle in reverse the rear view camera will freeze and be stuck on the same frame. When rolling back slowly this can, at times be hard to recognize. Especially in areas of bad visibility this has led to near misses. Recently when backing out of a parking spot at Rady Children's hospital, the camera was once again stuck and I only realized 1-2 seconds into slowly backing the vehicle out of the parking spot inside a cover parking garage. During the time I almost hit cross traffic that was invisible on the stuck rear view camera. Even after finally backing out without the help of the camera, the image was still frozen.

Additional Notes:

Rear View parking camera will freeze. At times when putting the vehicle in reverse the rear view camera will freeze and be stuck on the same frame. When rolling back slowly this can, at times be hard to recognize. Especially in areas of bad visibility this has led to near misses. Recently when backing out of a parking spot at Rady Children's hospital, the camera was once again stuck and I only realized 1-2 seconds into slowly backing the vehicle out of the parking spot inside a cover parking garage. During the time I almost hit cross traffic that was invisible on the stuck rear view camera. Even after finally backing out without the help of the camera, the image was still frozen.

Manufacturer: TESLA
Mfg Campaign: 11452592
Notice Date: Feb 17, 2022
Recall Date: Feb 17, 2022
Tesla, Inc.
Campaign: 11450200 Other
Feb 3, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

Corrective Action:

The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

Additional Notes:

The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

Manufacturer: TESLA
Mfg Campaign: 11450200
Notice Date: Feb 3, 2022
Recall Date: Feb 3, 2022
Tesla, Inc.
Campaign: 11450200 Other
Feb 3, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

Corrective Action:

The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

Additional Notes:

The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

Manufacturer: TESLA
Mfg Campaign: 11450200
Notice Date: Feb 3, 2022
Recall Date: Feb 3, 2022
Tesla, Inc.
Campaign: 11450204 Other
Feb 3, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Rear Passager Falcon Door does not consistently close on on the first attempt. Would need a second or multiple pressing of the button to close. The wing door scrapes the C- Pillar and is misaligned. Apparently, there is a flaw in the calibration and sensors. Every time I close the wing, I have to wait around to make sure it is completely closed. Frequently, the wing just gets stuck halfway and the passenger has to go over the side to exit or enter. The other door operates perfectly fine. This is unsafe because it makes it more difficult for passengers to get out of the car if the door refuses to open or close completely as it should. Have taken the vehicle to the service center and complained multiple times. Telsa simply says it operates within their standards, which is absurd. They suggest cutting the glass on the C Pillar to stop the scraping, and pay for it out of my own pocket even though it's still under warranty.

Corrective Action:

Rear Passager Falcon Door does not consistently close on on the first attempt. Would need a second or multiple pressing of the button to close. The wing door scrapes the C- Pillar and is misaligned. Apparently, there is a flaw in the calibration and sensors. Every time I close the wing, I have to wait around to make sure it is completely closed. Frequently, the wing just gets stuck halfway and the passenger has to go over the side to exit or enter. The other door operates perfectly fine. This is unsafe because it makes it more difficult for passengers to get out of the car if the door refuses to open or close completely as it should. Have taken the vehicle to the service center and complained multiple times. Telsa simply says it operates within their standards, which is absurd. They suggest cutting the glass on the C Pillar to stop the scraping, and pay for it out of my own pocket even though it's still under warranty.

Additional Notes:

Rear Passager Falcon Door does not consistently close on on the first attempt. Would need a second or multiple pressing of the button to close. The wing door scrapes the C- Pillar and is misaligned. Apparently, there is a flaw in the calibration and sensors. Every time I close the wing, I have to wait around to make sure it is completely closed. Frequently, the wing just gets stuck halfway and the passenger has to go over the side to exit or enter. The other door operates perfectly fine. This is unsafe because it makes it more difficult for passengers to get out of the car if the door refuses to open or close completely as it should. Have taken the vehicle to the service center and complained multiple times. Telsa simply says it operates within their standards, which is absurd. They suggest cutting the glass on the C Pillar to stop the scraping, and pay for it out of my own pocket even though it's still under warranty.

Manufacturer: TESLA
Mfg Campaign: 11450204
Notice Date: Feb 3, 2022
Recall Date: Feb 3, 2022
Tesla, Inc.
Campaign: 11450204 Other
Feb 3, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Rear Passager Falcon Door does not consistently close on on the first attempt. Would need a second or multiple pressing of the button to close. The wing door scrapes the C- Pillar and is misaligned. Apparently, there is a flaw in the calibration and sensors. Every time I close the wing, I have to wait around to make sure it is completely closed. Frequently, the wing just gets stuck halfway and the passenger has to go over the side to exit or enter. The other door operates perfectly fine. This is unsafe because it makes it more difficult for passengers to get out of the car if the door refuses to open or close completely as it should. Have taken the vehicle to the service center and complained multiple times. Telsa simply says it operates within their standards, which is absurd. They suggest cutting the glass on the C Pillar to stop the scraping, and pay for it out of my own pocket even though it's still under warranty.

Corrective Action:

Rear Passager Falcon Door does not consistently close on on the first attempt. Would need a second or multiple pressing of the button to close. The wing door scrapes the C- Pillar and is misaligned. Apparently, there is a flaw in the calibration and sensors. Every time I close the wing, I have to wait around to make sure it is completely closed. Frequently, the wing just gets stuck halfway and the passenger has to go over the side to exit or enter. The other door operates perfectly fine. This is unsafe because it makes it more difficult for passengers to get out of the car if the door refuses to open or close completely as it should. Have taken the vehicle to the service center and complained multiple times. Telsa simply says it operates within their standards, which is absurd. They suggest cutting the glass on the C Pillar to stop the scraping, and pay for it out of my own pocket even though it's still under warranty.

Additional Notes:

Rear Passager Falcon Door does not consistently close on on the first attempt. Would need a second or multiple pressing of the button to close. The wing door scrapes the C- Pillar and is misaligned. Apparently, there is a flaw in the calibration and sensors. Every time I close the wing, I have to wait around to make sure it is completely closed. Frequently, the wing just gets stuck halfway and the passenger has to go over the side to exit or enter. The other door operates perfectly fine. This is unsafe because it makes it more difficult for passengers to get out of the car if the door refuses to open or close completely as it should. Have taken the vehicle to the service center and complained multiple times. Telsa simply says it operates within their standards, which is absurd. They suggest cutting the glass on the C Pillar to stop the scraping, and pay for it out of my own pocket even though it's still under warranty.

Manufacturer: TESLA
Mfg Campaign: 11450204
Notice Date: Feb 3, 2022
Recall Date: Feb 3, 2022
Tesla, Inc.
Campaign: 11450207 Other
Feb 3, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

While on autopilot or cruise control, the car would suddenly and abruptly slam on the brakes for no reason. There's no traffic or objects to avoid. It was very startling because it could have caused a massive rear-end collision had I not intervened to cancel the autopilot and speed up again. . Because of this, I have stopped using the autopilot feature altogether. I cannot trust it will work properly. I have mentioned it to Tesla and they simply say the software update will solve it. It has not!

Corrective Action:

While on autopilot or cruise control, the car would suddenly and abruptly slam on the brakes for no reason. There's no traffic or objects to avoid. It was very startling because it could have caused a massive rear-end collision had I not intervened to cancel the autopilot and speed up again. . Because of this, I have stopped using the autopilot feature altogether. I cannot trust it will work properly. I have mentioned it to Tesla and they simply say the software update will solve it. It has not!

Additional Notes:

While on autopilot or cruise control, the car would suddenly and abruptly slam on the brakes for no reason. There's no traffic or objects to avoid. It was very startling because it could have caused a massive rear-end collision had I not intervened to cancel the autopilot and speed up again. . Because of this, I have stopped using the autopilot feature altogether. I cannot trust it will work properly. I have mentioned it to Tesla and they simply say the software update will solve it. It has not!

Manufacturer: TESLA
Mfg Campaign: 11450207
Notice Date: Feb 3, 2022
Recall Date: Feb 3, 2022

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Barry Edzant

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Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

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