Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-014
Recall Date: Nov 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Consumer Complaints
190 ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have driven this vehicle approximately 28,000 miles. I am the original (and only) owner. When using the cruise control the car will break suddenly and aggressively for no apparent reason on the open road. This has happened more than a dozen times. I cannot say what percentage of my driving is done with adaptive cruise control functioning but I would suspect well less than 30% of the 28K miles. On several occasions I surmise it my be related to oncoming vehicles in their normal lane. Fortunately, these episodes have not resulted in any collisions to date.
Corrective Action:
I have driven this vehicle approximately 28,000 miles. I am the original (and only) owner. When using the cruise control the car will break suddenly and aggressively for no apparent reason on the open road. This has happened more than a dozen times. I cannot say what percentage of my driving is done with adaptive cruise control functioning but I would suspect well less than 30% of the 28K miles. On several occasions I surmise it my be related to oncoming vehicles in their normal lane. Fortunately, these episodes have not resulted in any collisions to date.
Additional Notes:
I have driven this vehicle approximately 28,000 miles. I am the original (and only) owner. When using the cruise control the car will break suddenly and aggressively for no apparent reason on the open road. This has happened more than a dozen times. I cannot say what percentage of my driving is done with adaptive cruise control functioning but I would suspect well less than 30% of the 28K miles. On several occasions I surmise it my be related to oncoming vehicles in their normal lane. Fortunately, these episodes have not resulted in any collisions to date.
Mfg Campaign: 11526357
Recall Date: Jun 10, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
repeatedly, i have had my car brake harshly when travelling anywhere from 30-55 mph while using adaptive cruise control. there is nevere anything in the road or a car anywhere nearby to warrant a dramatic braking. the decelertion is harsh and alomst caused someone behind me to hit me on 2 occasions. i have repeatedly told Tesla about this and mostly gotten a nebulous response about "hardware" or 'software" issues and that they are working on it. This is dangerous and hurts when it unexpectedly happens!!
Corrective Action:
repeatedly, i have had my car brake harshly when travelling anywhere from 30-55 mph while using adaptive cruise control. there is nevere anything in the road or a car anywhere nearby to warrant a dramatic braking. the decelertion is harsh and alomst caused someone behind me to hit me on 2 occasions. i have repeatedly told Tesla about this and mostly gotten a nebulous response about "hardware" or 'software" issues and that they are working on it. This is dangerous and hurts when it unexpectedly happens!!
Additional Notes:
repeatedly, i have had my car brake harshly when travelling anywhere from 30-55 mph while using adaptive cruise control. there is nevere anything in the road or a car anywhere nearby to warrant a dramatic braking. the decelertion is harsh and alomst caused someone behind me to hit me on 2 occasions. i have repeatedly told Tesla about this and mostly gotten a nebulous response about "hardware" or 'software" issues and that they are working on it. This is dangerous and hurts when it unexpectedly happens!!
Mfg Campaign: 11524187
Recall Date: May 28, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
repeatedly, i have had my car brake harshly when travelling anywhere from 30-55 mph while using adaptive cruise control. there is nevere anything in the road or a car anywhere nearby to warrant a dramatic braking. the decelertion is harsh and alomst caused someone behind me to hit me on 2 occasions. i have repeatedly told Tesla about this and mostly gotten a nebulous response about "hardware" or 'software" issues and that they are working on it. This is dangerous and hurts when it unexpectedly happens!!
Corrective Action:
repeatedly, i have had my car brake harshly when travelling anywhere from 30-55 mph while using adaptive cruise control. there is nevere anything in the road or a car anywhere nearby to warrant a dramatic braking. the decelertion is harsh and alomst caused someone behind me to hit me on 2 occasions. i have repeatedly told Tesla about this and mostly gotten a nebulous response about "hardware" or 'software" issues and that they are working on it. This is dangerous and hurts when it unexpectedly happens!!
Additional Notes:
repeatedly, i have had my car brake harshly when travelling anywhere from 30-55 mph while using adaptive cruise control. there is nevere anything in the road or a car anywhere nearby to warrant a dramatic braking. the decelertion is harsh and alomst caused someone behind me to hit me on 2 occasions. i have repeatedly told Tesla about this and mostly gotten a nebulous response about "hardware" or 'software" issues and that they are working on it. This is dangerous and hurts when it unexpectedly happens!!
Mfg Campaign: 11524187
Recall Date: May 28, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
repeatedly, i have had my car brake harshly when travelling anywhere from 30-55 mph while using adaptive cruise control. there is nevere anything in the road or a car anywhere nearby to warrant a dramatic braking. the decelertion is harsh and alomst caused someone behind me to hit me on 2 occasions. i have repeatedly told Tesla about this and mostly gotten a nebulous response about "hardware" or 'software" issues and that they are working on it. This is dangerous and hurts when it unexpectedly happens!!
Corrective Action:
repeatedly, i have had my car brake harshly when travelling anywhere from 30-55 mph while using adaptive cruise control. there is nevere anything in the road or a car anywhere nearby to warrant a dramatic braking. the decelertion is harsh and alomst caused someone behind me to hit me on 2 occasions. i have repeatedly told Tesla about this and mostly gotten a nebulous response about "hardware" or 'software" issues and that they are working on it. This is dangerous and hurts when it unexpectedly happens!!
Additional Notes:
repeatedly, i have had my car brake harshly when travelling anywhere from 30-55 mph while using adaptive cruise control. there is nevere anything in the road or a car anywhere nearby to warrant a dramatic braking. the decelertion is harsh and alomst caused someone behind me to hit me on 2 occasions. i have repeatedly told Tesla about this and mostly gotten a nebulous response about "hardware" or 'software" issues and that they are working on it. This is dangerous and hurts when it unexpectedly happens!!
Mfg Campaign: 11524187
Recall Date: May 28, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Continental Cross Contact LX Sport tire on my Tesla Model X delaminated at only 15,000 miles causing extensive damage.
Corrective Action:
Continental Cross Contact LX Sport tire on my Tesla Model X delaminated at only 15,000 miles causing extensive damage.
Additional Notes:
Continental Cross Contact LX Sport tire on my Tesla Model X delaminated at only 15,000 miles causing extensive damage.
Mfg Campaign: 11514475
Recall Date: Mar 29, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
There is a known issue where the ball joints in the steering column wear out prematurely (on all Tesla models) and, if not fixed, can damage the steering column. Example: https://www.reddit.com/r/TeslaModel3/comments/vwrct4/does_anyone_know_why_im_getting_a_very_loud/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=1&utm_term=4 If you just Google “Tesla steering wheel squeak,” you’ll come up with plenty of articles about it. Tesla has a tendency to hide or misrepresent ongoing problems, and use its customers as test pilots. Enough is enough!
Corrective Action:
There is a known issue where the ball joints in the steering column wear out prematurely (on all Tesla models) and, if not fixed, can damage the steering column. Example: https://www.reddit.com/r/TeslaModel3/comments/vwrct4/does_anyone_know_why_im_getting_a_very_loud/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=1&utm_term=4 If you just Google “Tesla steering wheel squeak,” you’ll come up with plenty of articles about it. Tesla has a tendency to hide or misrepresent ongoing problems, and use its customers as test pilots. Enough is enough!
Additional Notes:
There is a known issue where the ball joints in the steering column wear out prematurely (on all Tesla models) and, if not fixed, can damage the steering column. Example: https://www.reddit.com/r/TeslaModel3/comments/vwrct4/does_anyone_know_why_im_getting_a_very_loud/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=1&utm_term=4 If you just Google “Tesla steering wheel squeak,” you’ll come up with plenty of articles about it. Tesla has a tendency to hide or misrepresent ongoing problems, and use its customers as test pilots. Enough is enough!
Mfg Campaign: 11514062
Recall Date: Mar 27, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
My Tesla Model X has 55,000 miles on it. My entire suspension has failed and was replaced. The control arms for the front left and right side have failed as well. My car has been in the shop multiple times in the last 6-8 months. Fortunately I have an extended warranty on the vehicle. But still have to pay a $200 deductible. These parts are being replaced several times.
Corrective Action:
My Tesla Model X has 55,000 miles on it. My entire suspension has failed and was replaced. The control arms for the front left and right side have failed as well. My car has been in the shop multiple times in the last 6-8 months. Fortunately I have an extended warranty on the vehicle. But still have to pay a $200 deductible. These parts are being replaced several times.
Additional Notes:
My Tesla Model X has 55,000 miles on it. My entire suspension has failed and was replaced. The control arms for the front left and right side have failed as well. My car has been in the shop multiple times in the last 6-8 months. Fortunately I have an extended warranty on the vehicle. But still have to pay a $200 deductible. These parts are being replaced several times.
Mfg Campaign: 11513547
Recall Date: Mar 24, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On multiple occasions (between 6 and 10) while driving east and west on interstate highway 80 between Reno and Salt Lake City the vehicle executed a phantom braking maneuver while autopilot was engaged. I was east bound on 2/2/23 and 2/24/23 and west bound on 2/7/23 and 3/5/23, i.e., these events occurred on multiple days in multiple locations. On no occasion was there any danger of collision with another vehicle or other obstacle. In fact, the braking was most likely to occur as my vehicle topped a rise in the highway followed by a gental downgrade with no other vehicle or turn in the road for at least a mile ahead. The braking was very hard and caused my vehicle to slow by at least 10 mph before I could react. On one occasion, I immediately accelerated to return to the posted highway speed of 80 mph and the vehicle twice more braked hard after I accelerated back to highway speed. Had there been a vehicle behind me, it's likely I would have been rear-ended on multiple occasions. The problem has not been independently verified (though I understand the NHTSA has received many similar reports). The vehicle has not been inspected. There was no warning that the vehicle was going to brake hard though I recognized the circumstances in which it was likely to occur and was prepared to accelerate to counteract the effect. The section of I-80 in which these events occurred is lightly traveled and if Tesla autopilot should be flawless, it should be flawless there! Another source of autopilot phantom braking is flashing lights next to the road warning of animal crossing or prison zones. However, in this case, the braking is gentle and not a hazard. In contrast, 2022 when driving the same section of I-80, phantom braking, as described above, was much less of a problem but flashing lights prompted the vehicle to brake hard. It appears Tesla has fixed flashing light-related problem.
Corrective Action:
On multiple occasions (between 6 and 10) while driving east and west on interstate highway 80 between Reno and Salt Lake City the vehicle executed a phantom braking maneuver while autopilot was engaged. I was east bound on 2/2/23 and 2/24/23 and west bound on 2/7/23 and 3/5/23, i.e., these events occurred on multiple days in multiple locations. On no occasion was there any danger of collision with another vehicle or other obstacle. In fact, the braking was most likely to occur as my vehicle topped a rise in the highway followed by a gental downgrade with no other vehicle or turn in the road for at least a mile ahead. The braking was very hard and caused my vehicle to slow by at least 10 mph before I could react. On one occasion, I immediately accelerated to return to the posted highway speed of 80 mph and the vehicle twice more braked hard after I accelerated back to highway speed. Had there been a vehicle behind me, it's likely I would have been rear-ended on multiple occasions. The problem has not been independently verified (though I understand the NHTSA has received many similar reports). The vehicle has not been inspected. There was no warning that the vehicle was going to brake hard though I recognized the circumstances in which it was likely to occur and was prepared to accelerate to counteract the effect. The section of I-80 in which these events occurred is lightly traveled and if Tesla autopilot should be flawless, it should be flawless there! Another source of autopilot phantom braking is flashing lights next to the road warning of animal crossing or prison zones. However, in this case, the braking is gentle and not a hazard. In contrast, 2022 when driving the same section of I-80, phantom braking, as described above, was much less of a problem but flashing lights prompted the vehicle to brake hard. It appears Tesla has fixed flashing light-related problem.
Additional Notes:
On multiple occasions (between 6 and 10) while driving east and west on interstate highway 80 between Reno and Salt Lake City the vehicle executed a phantom braking maneuver while autopilot was engaged. I was east bound on 2/2/23 and 2/24/23 and west bound on 2/7/23 and 3/5/23, i.e., these events occurred on multiple days in multiple locations. On no occasion was there any danger of collision with another vehicle or other obstacle. In fact, the braking was most likely to occur as my vehicle topped a rise in the highway followed by a gental downgrade with no other vehicle or turn in the road for at least a mile ahead. The braking was very hard and caused my vehicle to slow by at least 10 mph before I could react. On one occasion, I immediately accelerated to return to the posted highway speed of 80 mph and the vehicle twice more braked hard after I accelerated back to highway speed. Had there been a vehicle behind me, it's likely I would have been rear-ended on multiple occasions. The problem has not been independently verified (though I understand the NHTSA has received many similar reports). The vehicle has not been inspected. There was no warning that the vehicle was going to brake hard though I recognized the circumstances in which it was likely to occur and was prepared to accelerate to counteract the effect. The section of I-80 in which these events occurred is lightly traveled and if Tesla autopilot should be flawless, it should be flawless there! Another source of autopilot phantom braking is flashing lights next to the road warning of animal crossing or prison zones. However, in this case, the braking is gentle and not a hazard. In contrast, 2022 when driving the same section of I-80, phantom braking, as described above, was much less of a problem but flashing lights prompted the vehicle to brake hard. It appears Tesla has fixed flashing light-related problem.
Mfg Campaign: 11512898
Recall Date: Mar 20, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact's wife owns a 2020 Tesla Model X. The contact stated that the vehicle had been experiencing electrical failures. The contact stated while his wife was starting the vehicle, a message indicating a low-battery voltage was displayed. The vehicle was taken to an unknown Tesla Service Center, where it was diagnosed that an electrical malfunction was causing a constant drain on the battery while the vehicle was turned off. The battery was replaced twice within two years. Additionally, the contact stated that while his wife was driving 25-30 MPH, messages indicating that the ABS, the Automatic Brake Hold, the regenerative brake, and the power steering was inoperable were displayed. Additionally, the vehicle jerked, causing the contact's wife to lose control of the vehicle. The contact's wife depressed the brake pedal and veered to the side of the road. The contact's wife notified the manufacturer of the failure and was instructed to reboot the vehicle. The contact's wife was able to drive to her nearby destination. Upon performing a diagnostic test remotely, the manufacturer informed the contact's wife that she could drive to the nearest Tesla Service Center located 60 miles away through the braking features had failed. The contact stated that the vehicle was unsafe to drive. The vehicle was not repaired. The failure mileage was approximately 24,000.
Corrective Action:
The contact's wife owns a 2020 Tesla Model X. The contact stated that the vehicle had been experiencing electrical failures. The contact stated while his wife was starting the vehicle, a message indicating a low-battery voltage was displayed. The vehicle was taken to an unknown Tesla Service Center, where it was diagnosed that an electrical malfunction was causing a constant drain on the battery while the vehicle was turned off. The battery was replaced twice within two years. Additionally, the contact stated that while his wife was driving 25-30 MPH, messages indicating that the ABS, the Automatic Brake Hold, the regenerative brake, and the power steering was inoperable were displayed. Additionally, the vehicle jerked, causing the contact's wife to lose control of the vehicle. The contact's wife depressed the brake pedal and veered to the side of the road. The contact's wife notified the manufacturer of the failure and was instructed to reboot the vehicle. The contact's wife was able to drive to her nearby destination. Upon performing a diagnostic test remotely, the manufacturer informed the contact's wife that she could drive to the nearest Tesla Service Center located 60 miles away through the braking features had failed. The contact stated that the vehicle was unsafe to drive. The vehicle was not repaired. The failure mileage was approximately 24,000.
Additional Notes:
The contact's wife owns a 2020 Tesla Model X. The contact stated that the vehicle had been experiencing electrical failures. The contact stated while his wife was starting the vehicle, a message indicating a low-battery voltage was displayed. The vehicle was taken to an unknown Tesla Service Center, where it was diagnosed that an electrical malfunction was causing a constant drain on the battery while the vehicle was turned off. The battery was replaced twice within two years. Additionally, the contact stated that while his wife was driving 25-30 MPH, messages indicating that the ABS, the Automatic Brake Hold, the regenerative brake, and the power steering was inoperable were displayed. Additionally, the vehicle jerked, causing the contact's wife to lose control of the vehicle. The contact's wife depressed the brake pedal and veered to the side of the road. The contact's wife notified the manufacturer of the failure and was instructed to reboot the vehicle. The contact's wife was able to drive to her nearby destination. Upon performing a diagnostic test remotely, the manufacturer informed the contact's wife that she could drive to the nearest Tesla Service Center located 60 miles away through the braking features had failed. The contact stated that the vehicle was unsafe to drive. The vehicle was not repaired. The failure mileage was approximately 24,000.
Mfg Campaign: 11511527
Recall Date: Mar 13, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Sudden acceleration
Corrective Action:
Sudden acceleration
Additional Notes:
Sudden acceleration
Mfg Campaign: 11507642
Recall Date: Feb 16, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Tesla Suspensions system squeaking problems is well known among the Tesla owners community and Tesla wouldn’t do anything about it. I bought my vehicle in 12/2019 and have brought it in at least 4 times to get the squeaky noise fix and at least 2 more times complaining about it. That’s 6 times in the span of 2 years. Tesla is well aware of the issue but couldn’t find a solution. When schedule for service thru Tesla App, it even have an option for squeaking/noise. Many owners ended up paying so much money after the warranty expired to get the suspension repair.
Corrective Action:
Tesla Suspensions system squeaking problems is well known among the Tesla owners community and Tesla wouldn’t do anything about it. I bought my vehicle in 12/2019 and have brought it in at least 4 times to get the squeaky noise fix and at least 2 more times complaining about it. That’s 6 times in the span of 2 years. Tesla is well aware of the issue but couldn’t find a solution. When schedule for service thru Tesla App, it even have an option for squeaking/noise. Many owners ended up paying so much money after the warranty expired to get the suspension repair.
Additional Notes:
Tesla Suspensions system squeaking problems is well known among the Tesla owners community and Tesla wouldn’t do anything about it. I bought my vehicle in 12/2019 and have brought it in at least 4 times to get the squeaky noise fix and at least 2 more times complaining about it. That’s 6 times in the span of 2 years. Tesla is well aware of the issue but couldn’t find a solution. When schedule for service thru Tesla App, it even have an option for squeaking/noise. Many owners ended up paying so much money after the warranty expired to get the suspension repair.
Mfg Campaign: 11501332
Recall Date: Jan 11, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rear back doors will not open. The car's computer says an obstacle is detected however there is no obstacle in the way of the doors. (I have a video to prove my claim) the safety of my passengers in the rear seat are at risk as they can not exit the car through the rear door. I have had the vehicle inspected by the dealer (Tesla) however they said they can not recreate what has happened. The warning light "obstacle detected" appeared however there was no obstacle in the way. After rebooting the car's computer it still happened. I was able to drive the vehicle to another location and try the back doors and then they finally opened. I feel the back doors should open any time and any place when the car is in park.
Corrective Action:
The rear back doors will not open. The car's computer says an obstacle is detected however there is no obstacle in the way of the doors. (I have a video to prove my claim) the safety of my passengers in the rear seat are at risk as they can not exit the car through the rear door. I have had the vehicle inspected by the dealer (Tesla) however they said they can not recreate what has happened. The warning light "obstacle detected" appeared however there was no obstacle in the way. After rebooting the car's computer it still happened. I was able to drive the vehicle to another location and try the back doors and then they finally opened. I feel the back doors should open any time and any place when the car is in park.
Additional Notes:
The rear back doors will not open. The car's computer says an obstacle is detected however there is no obstacle in the way of the doors. (I have a video to prove my claim) the safety of my passengers in the rear seat are at risk as they can not exit the car through the rear door. I have had the vehicle inspected by the dealer (Tesla) however they said they can not recreate what has happened. The warning light "obstacle detected" appeared however there was no obstacle in the way. After rebooting the car's computer it still happened. I was able to drive the vehicle to another location and try the back doors and then they finally opened. I feel the back doors should open any time and any place when the car is in park.
Mfg Campaign: 11495060
Recall Date: Nov 27, 2022
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The rear back doors will not open. The car's computer says an obstacle is detected however there is no obstacle in the way of the doors. (I have a video to prove my claim) the safety of my passengers in the rear seat are at risk as they can not exit the car through the rear door. I have had the vehicle inspected by the dealer (Tesla) however they said they can not recreate what has happened. The warning light "obstacle detected" appeared however there was no obstacle in the way. After rebooting the car's computer it still happened. I was able to drive the vehicle to another location and try the back doors and then they finally opened. I feel the back doors should open any time and any place when the car is in park.
Corrective Action:
The rear back doors will not open. The car's computer says an obstacle is detected however there is no obstacle in the way of the doors. (I have a video to prove my claim) the safety of my passengers in the rear seat are at risk as they can not exit the car through the rear door. I have had the vehicle inspected by the dealer (Tesla) however they said they can not recreate what has happened. The warning light "obstacle detected" appeared however there was no obstacle in the way. After rebooting the car's computer it still happened. I was able to drive the vehicle to another location and try the back doors and then they finally opened. I feel the back doors should open any time and any place when the car is in park.
Additional Notes:
The rear back doors will not open. The car's computer says an obstacle is detected however there is no obstacle in the way of the doors. (I have a video to prove my claim) the safety of my passengers in the rear seat are at risk as they can not exit the car through the rear door. I have had the vehicle inspected by the dealer (Tesla) however they said they can not recreate what has happened. The warning light "obstacle detected" appeared however there was no obstacle in the way. After rebooting the car's computer it still happened. I was able to drive the vehicle to another location and try the back doors and then they finally opened. I feel the back doors should open any time and any place when the car is in park.
Mfg Campaign: 11495060
Recall Date: Nov 27, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear back doors will not open. The car's computer says an obstacle is detected however there is no obstacle in the way of the doors. (I have a video to prove my claim) the safety of my passengers in the rear seat are at risk as they can not exit the car through the rear door. I have had the vehicle inspected by the dealer (Tesla) however they said they can not recreate what has happened. The warning light "obstacle detected" appeared however there was no obstacle in the way. After rebooting the car's computer it still happened. I was able to drive the vehicle to another location and try the back doors and then they finally opened. I feel the back doors should open any time and any place when the car is in park.
Corrective Action:
The rear back doors will not open. The car's computer says an obstacle is detected however there is no obstacle in the way of the doors. (I have a video to prove my claim) the safety of my passengers in the rear seat are at risk as they can not exit the car through the rear door. I have had the vehicle inspected by the dealer (Tesla) however they said they can not recreate what has happened. The warning light "obstacle detected" appeared however there was no obstacle in the way. After rebooting the car's computer it still happened. I was able to drive the vehicle to another location and try the back doors and then they finally opened. I feel the back doors should open any time and any place when the car is in park.
Additional Notes:
The rear back doors will not open. The car's computer says an obstacle is detected however there is no obstacle in the way of the doors. (I have a video to prove my claim) the safety of my passengers in the rear seat are at risk as they can not exit the car through the rear door. I have had the vehicle inspected by the dealer (Tesla) however they said they can not recreate what has happened. The warning light "obstacle detected" appeared however there was no obstacle in the way. After rebooting the car's computer it still happened. I was able to drive the vehicle to another location and try the back doors and then they finally opened. I feel the back doors should open any time and any place when the car is in park.
Mfg Campaign: 11495060
Recall Date: Nov 27, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Was pulling out of the Starbucks drive thru when the car accelerated quickly on it's own. The brakes also failed. The vehicle only stopped after hitting a tree and a light pole. Very dangerous situation as this occurred in the morning when Starbucks is busy. State Farm insurance is in possession of the car currently. We are awaiting their findings. Police report is also pending. I did not see a warning indicator on the car or any indications of any problems. However, the car had been serviced frequently for different issues with Tesla. After the accident, Tesla offered no assistance regarding finding out if there was a safety issue and said we were on our own.
Corrective Action:
Was pulling out of the Starbucks drive thru when the car accelerated quickly on it's own. The brakes also failed. The vehicle only stopped after hitting a tree and a light pole. Very dangerous situation as this occurred in the morning when Starbucks is busy. State Farm insurance is in possession of the car currently. We are awaiting their findings. Police report is also pending. I did not see a warning indicator on the car or any indications of any problems. However, the car had been serviced frequently for different issues with Tesla. After the accident, Tesla offered no assistance regarding finding out if there was a safety issue and said we were on our own.
Additional Notes:
Was pulling out of the Starbucks drive thru when the car accelerated quickly on it's own. The brakes also failed. The vehicle only stopped after hitting a tree and a light pole. Very dangerous situation as this occurred in the morning when Starbucks is busy. State Farm insurance is in possession of the car currently. We are awaiting their findings. Police report is also pending. I did not see a warning indicator on the car or any indications of any problems. However, the car had been serviced frequently for different issues with Tesla. After the accident, Tesla offered no assistance regarding finding out if there was a safety issue and said we were on our own.
Mfg Campaign: 11484959
Recall Date: Sep 17, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Was pulling out of the Starbucks drive thru when the car accelerated quickly on it's own. The brakes also failed. The vehicle only stopped after hitting a tree and a light pole. Very dangerous situation as this occurred in the morning when Starbucks is busy. State Farm insurance is in possession of the car currently. We are awaiting their findings. Police report is also pending. I did not see a warning indicator on the car or any indications of any problems. However, the car had been serviced frequently for different issues with Tesla. After the accident, Tesla offered no assistance regarding finding out if there was a safety issue and said we were on our own.
Corrective Action:
Was pulling out of the Starbucks drive thru when the car accelerated quickly on it's own. The brakes also failed. The vehicle only stopped after hitting a tree and a light pole. Very dangerous situation as this occurred in the morning when Starbucks is busy. State Farm insurance is in possession of the car currently. We are awaiting their findings. Police report is also pending. I did not see a warning indicator on the car or any indications of any problems. However, the car had been serviced frequently for different issues with Tesla. After the accident, Tesla offered no assistance regarding finding out if there was a safety issue and said we were on our own.
Additional Notes:
Was pulling out of the Starbucks drive thru when the car accelerated quickly on it's own. The brakes also failed. The vehicle only stopped after hitting a tree and a light pole. Very dangerous situation as this occurred in the morning when Starbucks is busy. State Farm insurance is in possession of the car currently. We are awaiting their findings. Police report is also pending. I did not see a warning indicator on the car or any indications of any problems. However, the car had been serviced frequently for different issues with Tesla. After the accident, Tesla offered no assistance regarding finding out if there was a safety issue and said we were on our own.
Mfg Campaign: 11484959
Recall Date: Sep 17, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Was pulling out of the Starbucks drive thru when the car accelerated quickly on it's own. The brakes also failed. The vehicle only stopped after hitting a tree and a light pole. Very dangerous situation as this occurred in the morning when Starbucks is busy. State Farm insurance is in possession of the car currently. We are awaiting their findings. Police report is also pending. I did not see a warning indicator on the car or any indications of any problems. However, the car had been serviced frequently for different issues with Tesla. After the accident, Tesla offered no assistance regarding finding out if there was a safety issue and said we were on our own.
Corrective Action:
Was pulling out of the Starbucks drive thru when the car accelerated quickly on it's own. The brakes also failed. The vehicle only stopped after hitting a tree and a light pole. Very dangerous situation as this occurred in the morning when Starbucks is busy. State Farm insurance is in possession of the car currently. We are awaiting their findings. Police report is also pending. I did not see a warning indicator on the car or any indications of any problems. However, the car had been serviced frequently for different issues with Tesla. After the accident, Tesla offered no assistance regarding finding out if there was a safety issue and said we were on our own.
Additional Notes:
Was pulling out of the Starbucks drive thru when the car accelerated quickly on it's own. The brakes also failed. The vehicle only stopped after hitting a tree and a light pole. Very dangerous situation as this occurred in the morning when Starbucks is busy. State Farm insurance is in possession of the car currently. We are awaiting their findings. Police report is also pending. I did not see a warning indicator on the car or any indications of any problems. However, the car had been serviced frequently for different issues with Tesla. After the accident, Tesla offered no assistance regarding finding out if there was a safety issue and said we were on our own.
Mfg Campaign: 11484959
Recall Date: Sep 17, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 8/16/2022 Tuesday, I went to work at about 10:24 and parked by the road next to mcDonalds to call my husband. I wanted him to take the car to park elsewhere as that spot had no parking starting at 10:30. My husband was not available so I was about to move the car and had my feet slightly touching the brake. At that point the car suddenly accelerated and jumped forward without any control and hit a car that was coming out of mcDonalds driveway. That car was about 15/20 feet away from my car and I hit on the driver’s side. My car was in such speed that it pushed the other car 6 feet on the other side which in turn hit a pedestrian crossing the road. I am 100% sure that I did not press the accelerator and the car moved by itself in such force that I had no chance of controlling it. I’ve asked Tesla to investigate as well
Corrective Action:
On 8/16/2022 Tuesday, I went to work at about 10:24 and parked by the road next to mcDonalds to call my husband. I wanted him to take the car to park elsewhere as that spot had no parking starting at 10:30. My husband was not available so I was about to move the car and had my feet slightly touching the brake. At that point the car suddenly accelerated and jumped forward without any control and hit a car that was coming out of mcDonalds driveway. That car was about 15/20 feet away from my car and I hit on the driver’s side. My car was in such speed that it pushed the other car 6 feet on the other side which in turn hit a pedestrian crossing the road. I am 100% sure that I did not press the accelerator and the car moved by itself in such force that I had no chance of controlling it. I’ve asked Tesla to investigate as well
Additional Notes:
On 8/16/2022 Tuesday, I went to work at about 10:24 and parked by the road next to mcDonalds to call my husband. I wanted him to take the car to park elsewhere as that spot had no parking starting at 10:30. My husband was not available so I was about to move the car and had my feet slightly touching the brake. At that point the car suddenly accelerated and jumped forward without any control and hit a car that was coming out of mcDonalds driveway. That car was about 15/20 feet away from my car and I hit on the driver’s side. My car was in such speed that it pushed the other car 6 feet on the other side which in turn hit a pedestrian crossing the road. I am 100% sure that I did not press the accelerator and the car moved by itself in such force that I had no chance of controlling it. I’ve asked Tesla to investigate as well
Mfg Campaign: 11482661
Recall Date: Sep 2, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On 8/16/2022 Tuesday, I went to work at about 10:24 and parked by the road next to mcDonalds to call my husband. I wanted him to take the car to park elsewhere as that spot had no parking starting at 10:30. My husband was not available so I was about to move the car and had my feet slightly touching the brake. At that point the car suddenly accelerated and jumped forward without any control and hit a car that was coming out of mcDonalds driveway. That car was about 15/20 feet away from my car and I hit on the driver’s side. My car was in such speed that it pushed the other car 6 feet on the other side which in turn hit a pedestrian crossing the road. I am 100% sure that I did not press the accelerator and the car moved by itself in such force that I had no chance of controlling it. I’ve asked Tesla to investigate as well
Corrective Action:
On 8/16/2022 Tuesday, I went to work at about 10:24 and parked by the road next to mcDonalds to call my husband. I wanted him to take the car to park elsewhere as that spot had no parking starting at 10:30. My husband was not available so I was about to move the car and had my feet slightly touching the brake. At that point the car suddenly accelerated and jumped forward without any control and hit a car that was coming out of mcDonalds driveway. That car was about 15/20 feet away from my car and I hit on the driver’s side. My car was in such speed that it pushed the other car 6 feet on the other side which in turn hit a pedestrian crossing the road. I am 100% sure that I did not press the accelerator and the car moved by itself in such force that I had no chance of controlling it. I’ve asked Tesla to investigate as well
Additional Notes:
On 8/16/2022 Tuesday, I went to work at about 10:24 and parked by the road next to mcDonalds to call my husband. I wanted him to take the car to park elsewhere as that spot had no parking starting at 10:30. My husband was not available so I was about to move the car and had my feet slightly touching the brake. At that point the car suddenly accelerated and jumped forward without any control and hit a car that was coming out of mcDonalds driveway. That car was about 15/20 feet away from my car and I hit on the driver’s side. My car was in such speed that it pushed the other car 6 feet on the other side which in turn hit a pedestrian crossing the road. I am 100% sure that I did not press the accelerator and the car moved by itself in such force that I had no chance of controlling it. I’ve asked Tesla to investigate as well
Mfg Campaign: 11482661
Recall Date: Sep 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On 8/16/2022 Tuesday, I went to work at about 10:24 and parked by the road next to mcDonalds to call my husband. I wanted him to take the car to park elsewhere as that spot had no parking starting at 10:30. My husband was not available so I was about to move the car and had my feet slightly touching the brake. At that point the car suddenly accelerated and jumped forward without any control and hit a car that was coming out of mcDonalds driveway. That car was about 15/20 feet away from my car and I hit on the driver’s side. My car was in such speed that it pushed the other car 6 feet on the other side which in turn hit a pedestrian crossing the road. I am 100% sure that I did not press the accelerator and the car moved by itself in such force that I had no chance of controlling it. I’ve asked Tesla to investigate as well
Corrective Action:
On 8/16/2022 Tuesday, I went to work at about 10:24 and parked by the road next to mcDonalds to call my husband. I wanted him to take the car to park elsewhere as that spot had no parking starting at 10:30. My husband was not available so I was about to move the car and had my feet slightly touching the brake. At that point the car suddenly accelerated and jumped forward without any control and hit a car that was coming out of mcDonalds driveway. That car was about 15/20 feet away from my car and I hit on the driver’s side. My car was in such speed that it pushed the other car 6 feet on the other side which in turn hit a pedestrian crossing the road. I am 100% sure that I did not press the accelerator and the car moved by itself in such force that I had no chance of controlling it. I’ve asked Tesla to investigate as well
Additional Notes:
On 8/16/2022 Tuesday, I went to work at about 10:24 and parked by the road next to mcDonalds to call my husband. I wanted him to take the car to park elsewhere as that spot had no parking starting at 10:30. My husband was not available so I was about to move the car and had my feet slightly touching the brake. At that point the car suddenly accelerated and jumped forward without any control and hit a car that was coming out of mcDonalds driveway. That car was about 15/20 feet away from my car and I hit on the driver’s side. My car was in such speed that it pushed the other car 6 feet on the other side which in turn hit a pedestrian crossing the road. I am 100% sure that I did not press the accelerator and the car moved by itself in such force that I had no chance of controlling it. I’ve asked Tesla to investigate as well
Mfg Campaign: 11482661
Recall Date: Sep 2, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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