Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-014
Recall Date: Nov 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Consumer Complaints
261 ComplaintsTesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I purchased the car back in 2018, I had extended warranty that was never added to my account. Went in for repairs and they were going to charge me $3000. I kept asking for my extend warranty. I found the emails from Tesla from 2018 and forward to Tesla. They finally added that I have extended warranty but they refuse to send me a copy of my agreement to see exactly what is covered. Thank you.
Corrective Action:
When I purchased the car back in 2018, I had extended warranty that was never added to my account. Went in for repairs and they were going to charge me $3000. I kept asking for my extend warranty. I found the emails from Tesla from 2018 and forward to Tesla. They finally added that I have extended warranty but they refuse to send me a copy of my agreement to see exactly what is covered. Thank you.
Additional Notes:
When I purchased the car back in 2018, I had extended warranty that was never added to my account. Went in for repairs and they were going to charge me $3000. I kept asking for my extend warranty. I found the emails from Tesla from 2018 and forward to Tesla. They finally added that I have extended warranty but they refuse to send me a copy of my agreement to see exactly what is covered. Thank you.
Mfg Campaign: 11531314
Recall Date: Jul 10, 2023
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My front trunk has been opening without any warning. It happened to open while i was driving (luckily not on a freeway) on 6/1/2023 around 415p. It did not open fully but my instrument panel warning light came on to warn me of this issue. I then pulled into a parking lot and closed the front trunk without any further issues that evening. I did not depress any buttons on my key fob and I was not using the touchscreen at the time of this incident which really concerned me. I have also noticed that the front trunk is opening when parked as well without any reason. I understand this has been an issue with other Tesla models so I am concerned that this may be a problem with my vehicle as well.
Corrective Action:
My front trunk has been opening without any warning. It happened to open while i was driving (luckily not on a freeway) on 6/1/2023 around 415p. It did not open fully but my instrument panel warning light came on to warn me of this issue. I then pulled into a parking lot and closed the front trunk without any further issues that evening. I did not depress any buttons on my key fob and I was not using the touchscreen at the time of this incident which really concerned me. I have also noticed that the front trunk is opening when parked as well without any reason. I understand this has been an issue with other Tesla models so I am concerned that this may be a problem with my vehicle as well.
Additional Notes:
My front trunk has been opening without any warning. It happened to open while i was driving (luckily not on a freeway) on 6/1/2023 around 415p. It did not open fully but my instrument panel warning light came on to warn me of this issue. I then pulled into a parking lot and closed the front trunk without any further issues that evening. I did not depress any buttons on my key fob and I was not using the touchscreen at the time of this incident which really concerned me. I have also noticed that the front trunk is opening when parked as well without any reason. I understand this has been an issue with other Tesla models so I am concerned that this may be a problem with my vehicle as well.
Mfg Campaign: 11526197
Recall Date: Jun 9, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Feb 2022 while driving horn engaged and would not go off , had to pull over , steering wheel then locked up and car would not start again but horn continued to go off and had weird smell until it died out. Took vehicle to Tesla service center, was told multiple fuses were blown , mother board and several other electrical/computer issues. May 2023 while parked in driveway horn engaged wound not stop, steering wheel once again locked up and unable to use any features in the car, while looking for fuse to pull to stop horn, noticed smoke coming from under frunk and smelled like something was burning , pulled main front end fuse which stopped the horn and burning. Called Tesla emergency services, advised not to drive it and have it towed to Tesla service center . Tesla repair shop once again said horns were fried along with other electrical problems, the smell of something burning was still present , same as event in 2022. Rear safety belt malfunction alert pops on and off for past 2 years .
Corrective Action:
Feb 2022 while driving horn engaged and would not go off , had to pull over , steering wheel then locked up and car would not start again but horn continued to go off and had weird smell until it died out. Took vehicle to Tesla service center, was told multiple fuses were blown , mother board and several other electrical/computer issues. May 2023 while parked in driveway horn engaged wound not stop, steering wheel once again locked up and unable to use any features in the car, while looking for fuse to pull to stop horn, noticed smoke coming from under frunk and smelled like something was burning , pulled main front end fuse which stopped the horn and burning. Called Tesla emergency services, advised not to drive it and have it towed to Tesla service center . Tesla repair shop once again said horns were fried along with other electrical problems, the smell of something burning was still present , same as event in 2022. Rear safety belt malfunction alert pops on and off for past 2 years .
Additional Notes:
Feb 2022 while driving horn engaged and would not go off , had to pull over , steering wheel then locked up and car would not start again but horn continued to go off and had weird smell until it died out. Took vehicle to Tesla service center, was told multiple fuses were blown , mother board and several other electrical/computer issues. May 2023 while parked in driveway horn engaged wound not stop, steering wheel once again locked up and unable to use any features in the car, while looking for fuse to pull to stop horn, noticed smoke coming from under frunk and smelled like something was burning , pulled main front end fuse which stopped the horn and burning. Called Tesla emergency services, advised not to drive it and have it towed to Tesla service center . Tesla repair shop once again said horns were fried along with other electrical problems, the smell of something burning was still present , same as event in 2022. Rear safety belt malfunction alert pops on and off for past 2 years .
Mfg Campaign: 11522248
Recall Date: May 16, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Feb 2022 while driving horn engaged and would not go off , had to pull over , steering wheel then locked up and car would not start again but horn continued to go off and had weird smell until it died out. Took vehicle to Tesla service center, was told multiple fuses were blown , mother board and several other electrical/computer issues. May 2023 while parked in driveway horn engaged wound not stop, steering wheel once again locked up and unable to use any features in the car, while looking for fuse to pull to stop horn, noticed smoke coming from under frunk and smelled like something was burning , pulled main front end fuse which stopped the horn and burning. Called Tesla emergency services, advised not to drive it and have it towed to Tesla service center . Tesla repair shop once again said horns were fried along with other electrical problems, the smell of something burning was still present , same as event in 2022. Rear safety belt malfunction alert pops on and off for past 2 years .
Corrective Action:
Feb 2022 while driving horn engaged and would not go off , had to pull over , steering wheel then locked up and car would not start again but horn continued to go off and had weird smell until it died out. Took vehicle to Tesla service center, was told multiple fuses were blown , mother board and several other electrical/computer issues. May 2023 while parked in driveway horn engaged wound not stop, steering wheel once again locked up and unable to use any features in the car, while looking for fuse to pull to stop horn, noticed smoke coming from under frunk and smelled like something was burning , pulled main front end fuse which stopped the horn and burning. Called Tesla emergency services, advised not to drive it and have it towed to Tesla service center . Tesla repair shop once again said horns were fried along with other electrical problems, the smell of something burning was still present , same as event in 2022. Rear safety belt malfunction alert pops on and off for past 2 years .
Additional Notes:
Feb 2022 while driving horn engaged and would not go off , had to pull over , steering wheel then locked up and car would not start again but horn continued to go off and had weird smell until it died out. Took vehicle to Tesla service center, was told multiple fuses were blown , mother board and several other electrical/computer issues. May 2023 while parked in driveway horn engaged wound not stop, steering wheel once again locked up and unable to use any features in the car, while looking for fuse to pull to stop horn, noticed smoke coming from under frunk and smelled like something was burning , pulled main front end fuse which stopped the horn and burning. Called Tesla emergency services, advised not to drive it and have it towed to Tesla service center . Tesla repair shop once again said horns were fried along with other electrical problems, the smell of something burning was still present , same as event in 2022. Rear safety belt malfunction alert pops on and off for past 2 years .
Mfg Campaign: 11522248
Recall Date: May 16, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Feb 2022 while driving horn engaged and would not go off , had to pull over , steering wheel then locked up and car would not start again but horn continued to go off and had weird smell until it died out. Took vehicle to Tesla service center, was told multiple fuses were blown , mother board and several other electrical/computer issues. May 2023 while parked in driveway horn engaged wound not stop, steering wheel once again locked up and unable to use any features in the car, while looking for fuse to pull to stop horn, noticed smoke coming from under frunk and smelled like something was burning , pulled main front end fuse which stopped the horn and burning. Called Tesla emergency services, advised not to drive it and have it towed to Tesla service center . Tesla repair shop once again said horns were fried along with other electrical problems, the smell of something burning was still present , same as event in 2022. Rear safety belt malfunction alert pops on and off for past 2 years .
Corrective Action:
Feb 2022 while driving horn engaged and would not go off , had to pull over , steering wheel then locked up and car would not start again but horn continued to go off and had weird smell until it died out. Took vehicle to Tesla service center, was told multiple fuses were blown , mother board and several other electrical/computer issues. May 2023 while parked in driveway horn engaged wound not stop, steering wheel once again locked up and unable to use any features in the car, while looking for fuse to pull to stop horn, noticed smoke coming from under frunk and smelled like something was burning , pulled main front end fuse which stopped the horn and burning. Called Tesla emergency services, advised not to drive it and have it towed to Tesla service center . Tesla repair shop once again said horns were fried along with other electrical problems, the smell of something burning was still present , same as event in 2022. Rear safety belt malfunction alert pops on and off for past 2 years .
Additional Notes:
Feb 2022 while driving horn engaged and would not go off , had to pull over , steering wheel then locked up and car would not start again but horn continued to go off and had weird smell until it died out. Took vehicle to Tesla service center, was told multiple fuses were blown , mother board and several other electrical/computer issues. May 2023 while parked in driveway horn engaged wound not stop, steering wheel once again locked up and unable to use any features in the car, while looking for fuse to pull to stop horn, noticed smoke coming from under frunk and smelled like something was burning , pulled main front end fuse which stopped the horn and burning. Called Tesla emergency services, advised not to drive it and have it towed to Tesla service center . Tesla repair shop once again said horns were fried along with other electrical problems, the smell of something burning was still present , same as event in 2022. Rear safety belt malfunction alert pops on and off for past 2 years .
Mfg Campaign: 11522248
Recall Date: May 16, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Initially I noticed an issue with notchy steering, which is typically caused by faulty u-joints in the steering column. I took the vehicle in for service on 2/14/23, and the service center confirmed the issue and replaced the lower steering column. Almost immediately after picking up the vehicle from service, I noticed a loud creaking sound coming from the suspension when the steering wheel was turned. I brought the vehicle back to the service center on 3/29/23, where it was found that both upper control arms were "frozen" and required replacement, the lower aft links had play in them, and the lower fore links had cracked bushings. All front control arms were replaced. Luckily all work was covered for me under warranty, but the vehicle is less than 5 years old and has been driven less than 60,000 miles.
Corrective Action:
Initially I noticed an issue with notchy steering, which is typically caused by faulty u-joints in the steering column. I took the vehicle in for service on 2/14/23, and the service center confirmed the issue and replaced the lower steering column. Almost immediately after picking up the vehicle from service, I noticed a loud creaking sound coming from the suspension when the steering wheel was turned. I brought the vehicle back to the service center on 3/29/23, where it was found that both upper control arms were "frozen" and required replacement, the lower aft links had play in them, and the lower fore links had cracked bushings. All front control arms were replaced. Luckily all work was covered for me under warranty, but the vehicle is less than 5 years old and has been driven less than 60,000 miles.
Additional Notes:
Initially I noticed an issue with notchy steering, which is typically caused by faulty u-joints in the steering column. I took the vehicle in for service on 2/14/23, and the service center confirmed the issue and replaced the lower steering column. Almost immediately after picking up the vehicle from service, I noticed a loud creaking sound coming from the suspension when the steering wheel was turned. I brought the vehicle back to the service center on 3/29/23, where it was found that both upper control arms were "frozen" and required replacement, the lower aft links had play in them, and the lower fore links had cracked bushings. All front control arms were replaced. Luckily all work was covered for me under warranty, but the vehicle is less than 5 years old and has been driven less than 60,000 miles.
Mfg Campaign: 11516840
Recall Date: Apr 13, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Initially I noticed an issue with notchy steering, which is typically caused by faulty u-joints in the steering column. I took the vehicle in for service on 2/14/23, and the service center confirmed the issue and replaced the lower steering column. Almost immediately after picking up the vehicle from service, I noticed a loud creaking sound coming from the suspension when the steering wheel was turned. I brought the vehicle back to the service center on 3/29/23, where it was found that both upper control arms were "frozen" and required replacement, the lower aft links had play in them, and the lower fore links had cracked bushings. All front control arms were replaced. Luckily all work was covered for me under warranty, but the vehicle is less than 5 years old and has been driven less than 60,000 miles.
Corrective Action:
Initially I noticed an issue with notchy steering, which is typically caused by faulty u-joints in the steering column. I took the vehicle in for service on 2/14/23, and the service center confirmed the issue and replaced the lower steering column. Almost immediately after picking up the vehicle from service, I noticed a loud creaking sound coming from the suspension when the steering wheel was turned. I brought the vehicle back to the service center on 3/29/23, where it was found that both upper control arms were "frozen" and required replacement, the lower aft links had play in them, and the lower fore links had cracked bushings. All front control arms were replaced. Luckily all work was covered for me under warranty, but the vehicle is less than 5 years old and has been driven less than 60,000 miles.
Additional Notes:
Initially I noticed an issue with notchy steering, which is typically caused by faulty u-joints in the steering column. I took the vehicle in for service on 2/14/23, and the service center confirmed the issue and replaced the lower steering column. Almost immediately after picking up the vehicle from service, I noticed a loud creaking sound coming from the suspension when the steering wheel was turned. I brought the vehicle back to the service center on 3/29/23, where it was found that both upper control arms were "frozen" and required replacement, the lower aft links had play in them, and the lower fore links had cracked bushings. All front control arms were replaced. Luckily all work was covered for me under warranty, but the vehicle is less than 5 years old and has been driven less than 60,000 miles.
Mfg Campaign: 11516840
Recall Date: Apr 13, 2023
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2018 Tesla Model X. The contact stated that the second-row passenger's side seat belt had fully retracted and could not be pulled out. The vehicle was taken to a Tesla Service Center, where it was diagnosed that the seat belt was twisted internally. The Tesla Service Center untwisted the seat belt internally. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 27,000.
Corrective Action:
The contact owns a 2018 Tesla Model X. The contact stated that the second-row passenger's side seat belt had fully retracted and could not be pulled out. The vehicle was taken to a Tesla Service Center, where it was diagnosed that the seat belt was twisted internally. The Tesla Service Center untwisted the seat belt internally. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 27,000.
Additional Notes:
The contact owns a 2018 Tesla Model X. The contact stated that the second-row passenger's side seat belt had fully retracted and could not be pulled out. The vehicle was taken to a Tesla Service Center, where it was diagnosed that the seat belt was twisted internally. The Tesla Service Center untwisted the seat belt internally. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 27,000.
Mfg Campaign: 11515172
Recall Date: Apr 3, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On a recent 2000 mile trip, we experienced several (10-20) incidents of unnecessary, very strong braking. There were no apparent reasons for the very strong braking episodes. In some instances, there were no cars in front of us and no cars behind us for many miles (I-40, New Mexico). Braking was so severe that it likely would have caused a collision if cars had been closely following us. We have traveled this route several times in past years with no similar emergency braking incidents.
Corrective Action:
On a recent 2000 mile trip, we experienced several (10-20) incidents of unnecessary, very strong braking. There were no apparent reasons for the very strong braking episodes. In some instances, there were no cars in front of us and no cars behind us for many miles (I-40, New Mexico). Braking was so severe that it likely would have caused a collision if cars had been closely following us. We have traveled this route several times in past years with no similar emergency braking incidents.
Additional Notes:
On a recent 2000 mile trip, we experienced several (10-20) incidents of unnecessary, very strong braking. There were no apparent reasons for the very strong braking episodes. In some instances, there were no cars in front of us and no cars behind us for many miles (I-40, New Mexico). Braking was so severe that it likely would have caused a collision if cars had been closely following us. We have traveled this route several times in past years with no similar emergency braking incidents.
Mfg Campaign: 11514962
Recall Date: Apr 1, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
When driving in the high setting in there is an abrupt, shaking and vibrating coming from the half shaft connected to front drive unit. Caused by the forces put from the drive unit. There has been 100s of report to Tesla so much so if they have created a dedicated service bulletin. There is a potential risk of catastrophic malfunction to occur if enough wear is put on the front half shaft. Tesla is reluctant to fix it due to its high complexity and cost but several service advisors have admitted it can become a safety concern.
Corrective Action:
When driving in the high setting in there is an abrupt, shaking and vibrating coming from the half shaft connected to front drive unit. Caused by the forces put from the drive unit. There has been 100s of report to Tesla so much so if they have created a dedicated service bulletin. There is a potential risk of catastrophic malfunction to occur if enough wear is put on the front half shaft. Tesla is reluctant to fix it due to its high complexity and cost but several service advisors have admitted it can become a safety concern.
Additional Notes:
When driving in the high setting in there is an abrupt, shaking and vibrating coming from the half shaft connected to front drive unit. Caused by the forces put from the drive unit. There has been 100s of report to Tesla so much so if they have created a dedicated service bulletin. There is a potential risk of catastrophic malfunction to occur if enough wear is put on the front half shaft. Tesla is reluctant to fix it due to its high complexity and cost but several service advisors have admitted it can become a safety concern.
Mfg Campaign: 11512831
Recall Date: Mar 20, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
In 2021, we replaced the suspension air compressor for our 2018 Tesla Model X 75D. Again, only about 8 months later in March 2022, we replaced the suspension air compressor for our Model X. And again in December 2022, we received an alert that the suspension air compressor was disabled. This alert did turn off. However, we started hearing the same noise we had heard back in early 2022. At this point, the suspension air compressor has again failed. Tesla has told us that they consider the suspension air compressor a safety component. However, they do not seem to have resolved their design flaw that is causing it to fail in an unreasonably short period of time. After some research, it appears to be a common understanding that suspension air compressors should last at least 6 to 10 years. And in communicating with people I know, that time frame is their experience on vehicles.
Corrective Action:
In 2021, we replaced the suspension air compressor for our 2018 Tesla Model X 75D. Again, only about 8 months later in March 2022, we replaced the suspension air compressor for our Model X. And again in December 2022, we received an alert that the suspension air compressor was disabled. This alert did turn off. However, we started hearing the same noise we had heard back in early 2022. At this point, the suspension air compressor has again failed. Tesla has told us that they consider the suspension air compressor a safety component. However, they do not seem to have resolved their design flaw that is causing it to fail in an unreasonably short period of time. After some research, it appears to be a common understanding that suspension air compressors should last at least 6 to 10 years. And in communicating with people I know, that time frame is their experience on vehicles.
Additional Notes:
In 2021, we replaced the suspension air compressor for our 2018 Tesla Model X 75D. Again, only about 8 months later in March 2022, we replaced the suspension air compressor for our Model X. And again in December 2022, we received an alert that the suspension air compressor was disabled. This alert did turn off. However, we started hearing the same noise we had heard back in early 2022. At this point, the suspension air compressor has again failed. Tesla has told us that they consider the suspension air compressor a safety component. However, they do not seem to have resolved their design flaw that is causing it to fail in an unreasonably short period of time. After some research, it appears to be a common understanding that suspension air compressors should last at least 6 to 10 years. And in communicating with people I know, that time frame is their experience on vehicles.
Mfg Campaign: 11510628
Recall Date: Mar 7, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The car squeaks whenever it goes over a bump (not matter how small) or you turn the steering wheel. Sounds like rubber rubbing together
Corrective Action:
The car squeaks whenever it goes over a bump (not matter how small) or you turn the steering wheel. Sounds like rubber rubbing together
Additional Notes:
The car squeaks whenever it goes over a bump (not matter how small) or you turn the steering wheel. Sounds like rubber rubbing together
Mfg Campaign: 11509613
Recall Date: Feb 28, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
When the car turns or goes over bumps, there is a creaking and squeaking sound. TONS of Tesla owners have reported this and it has to do with faulty control arms and boots/ball joints. A good amount of people are experiencing this AFTER their warranties have expired causing us all to have to pay for something that should be covered by a warranty. Engineers have apparently determined that "After numerous evaluations, the development team determined that the Tesla control arm had been designed with insufficient moisture protection. Rain drains directly from the windscreen onto the control arm and penetrates the ball joint, which ultimately leads to the unwelcome, irritating squeaking sound and, in rare cases, can compromise steering precision." https://www.ien.com/product-development/news/22431772/engineers-solve-teslas-squeaking-problem#:~:text=Rain%20drains%20directly%20from%20the,cases%2C%20can%20compromise%20steering%20precision. Tesla apparently issued a repair bulletin in 2021 for this when my car would have still been under warranty. I was never contacted about this. https://driveteslacanada.ca/model-3/tesla-begins-notifying-model-3-owners-to-proactively-address-upper-control-arm-issues/#google_vignette
Corrective Action:
When the car turns or goes over bumps, there is a creaking and squeaking sound. TONS of Tesla owners have reported this and it has to do with faulty control arms and boots/ball joints. A good amount of people are experiencing this AFTER their warranties have expired causing us all to have to pay for something that should be covered by a warranty. Engineers have apparently determined that "After numerous evaluations, the development team determined that the Tesla control arm had been designed with insufficient moisture protection. Rain drains directly from the windscreen onto the control arm and penetrates the ball joint, which ultimately leads to the unwelcome, irritating squeaking sound and, in rare cases, can compromise steering precision." https://www.ien.com/product-development/news/22431772/engineers-solve-teslas-squeaking-problem#:~:text=Rain%20drains%20directly%20from%20the,cases%2C%20can%20compromise%20steering%20precision. Tesla apparently issued a repair bulletin in 2021 for this when my car would have still been under warranty. I was never contacted about this. https://driveteslacanada.ca/model-3/tesla-begins-notifying-model-3-owners-to-proactively-address-upper-control-arm-issues/#google_vignette
Additional Notes:
When the car turns or goes over bumps, there is a creaking and squeaking sound. TONS of Tesla owners have reported this and it has to do with faulty control arms and boots/ball joints. A good amount of people are experiencing this AFTER their warranties have expired causing us all to have to pay for something that should be covered by a warranty. Engineers have apparently determined that "After numerous evaluations, the development team determined that the Tesla control arm had been designed with insufficient moisture protection. Rain drains directly from the windscreen onto the control arm and penetrates the ball joint, which ultimately leads to the unwelcome, irritating squeaking sound and, in rare cases, can compromise steering precision." https://www.ien.com/product-development/news/22431772/engineers-solve-teslas-squeaking-problem#:~:text=Rain%20drains%20directly%20from%20the,cases%2C%20can%20compromise%20steering%20precision. Tesla apparently issued a repair bulletin in 2021 for this when my car would have still been under warranty. I was never contacted about this. https://driveteslacanada.ca/model-3/tesla-begins-notifying-model-3-owners-to-proactively-address-upper-control-arm-issues/#google_vignette
Mfg Campaign: 11507399
Recall Date: Feb 15, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Tesla has a repair bulletin out for the half shafts of the Model X/S. There is significant stuttering/shuddering when accelerating moderately when the vehicle is in normal ride height or higher. Some folks experience it on the lower settings as well. This is a known issue that owners should not be responsible for payment/fix wise even if our of warranty as it’s a manufacturer defect that causes excessive wear on the tires in low, and on the CV boots and half shafts in normal ride height mode and higher when moderately accelerating. Out of warranty Tesla is still forcing owners to pay $97.50 for the assessment and $350 for the half shafts repair. This is NOT fair to the customers. Paying for a manufacturer defect is unacceptable for consumers and I entreat NHTSA to begin an investigation. Plenty of Tesla forums have this complain noted at length. Here is an example: https://teslamotorsclub.com/tmc/threads/model-x-shudder-shutter-legal-standing.243084/
Corrective Action:
Tesla has a repair bulletin out for the half shafts of the Model X/S. There is significant stuttering/shuddering when accelerating moderately when the vehicle is in normal ride height or higher. Some folks experience it on the lower settings as well. This is a known issue that owners should not be responsible for payment/fix wise even if our of warranty as it’s a manufacturer defect that causes excessive wear on the tires in low, and on the CV boots and half shafts in normal ride height mode and higher when moderately accelerating. Out of warranty Tesla is still forcing owners to pay $97.50 for the assessment and $350 for the half shafts repair. This is NOT fair to the customers. Paying for a manufacturer defect is unacceptable for consumers and I entreat NHTSA to begin an investigation. Plenty of Tesla forums have this complain noted at length. Here is an example: https://teslamotorsclub.com/tmc/threads/model-x-shudder-shutter-legal-standing.243084/
Additional Notes:
Tesla has a repair bulletin out for the half shafts of the Model X/S. There is significant stuttering/shuddering when accelerating moderately when the vehicle is in normal ride height or higher. Some folks experience it on the lower settings as well. This is a known issue that owners should not be responsible for payment/fix wise even if our of warranty as it’s a manufacturer defect that causes excessive wear on the tires in low, and on the CV boots and half shafts in normal ride height mode and higher when moderately accelerating. Out of warranty Tesla is still forcing owners to pay $97.50 for the assessment and $350 for the half shafts repair. This is NOT fair to the customers. Paying for a manufacturer defect is unacceptable for consumers and I entreat NHTSA to begin an investigation. Plenty of Tesla forums have this complain noted at length. Here is an example: https://teslamotorsclub.com/tmc/threads/model-x-shudder-shutter-legal-standing.243084/
Mfg Campaign: 11505982
Recall Date: Feb 7, 2023
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Tesla has a repair bulletin out for the half shafts of the Model X/S. There is significant stuttering/shuddering when accelerating moderately when the vehicle is in normal ride height or higher. Some folks experience it on the lower settings as well. This is a known issue that owners should not be responsible for payment/fix wise even if our of warranty as it’s a manufacturer defect that causes excessive wear on the tires in low, and on the CV boots and half shafts in normal ride height mode and higher when moderately accelerating. Out of warranty Tesla is still forcing owners to pay $97.50 for the assessment and $350 for the half shafts repair. This is NOT fair to the customers. Paying for a manufacturer defect is unacceptable for consumers and I entreat NHTSA to begin an investigation. Plenty of Tesla forums have this complain noted at length. Here is an example: https://teslamotorsclub.com/tmc/threads/model-x-shudder-shutter-legal-standing.243084/
Corrective Action:
Tesla has a repair bulletin out for the half shafts of the Model X/S. There is significant stuttering/shuddering when accelerating moderately when the vehicle is in normal ride height or higher. Some folks experience it on the lower settings as well. This is a known issue that owners should not be responsible for payment/fix wise even if our of warranty as it’s a manufacturer defect that causes excessive wear on the tires in low, and on the CV boots and half shafts in normal ride height mode and higher when moderately accelerating. Out of warranty Tesla is still forcing owners to pay $97.50 for the assessment and $350 for the half shafts repair. This is NOT fair to the customers. Paying for a manufacturer defect is unacceptable for consumers and I entreat NHTSA to begin an investigation. Plenty of Tesla forums have this complain noted at length. Here is an example: https://teslamotorsclub.com/tmc/threads/model-x-shudder-shutter-legal-standing.243084/
Additional Notes:
Tesla has a repair bulletin out for the half shafts of the Model X/S. There is significant stuttering/shuddering when accelerating moderately when the vehicle is in normal ride height or higher. Some folks experience it on the lower settings as well. This is a known issue that owners should not be responsible for payment/fix wise even if our of warranty as it’s a manufacturer defect that causes excessive wear on the tires in low, and on the CV boots and half shafts in normal ride height mode and higher when moderately accelerating. Out of warranty Tesla is still forcing owners to pay $97.50 for the assessment and $350 for the half shafts repair. This is NOT fair to the customers. Paying for a manufacturer defect is unacceptable for consumers and I entreat NHTSA to begin an investigation. Plenty of Tesla forums have this complain noted at length. Here is an example: https://teslamotorsclub.com/tmc/threads/model-x-shudder-shutter-legal-standing.243084/
Mfg Campaign: 11505982
Recall Date: Feb 7, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2018 Tesla Model X. The contact stated that the vehicle had previously been taken to a local dealer on multiple occasions for various unknown failures; however, the cause of the failures could not be duplicated. No warning lights were illuminated. The contact then stated that after starting the vehicle, the instrument cluster was inoperable. The contact made the dealer aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.
Corrective Action:
The contact owns a 2018 Tesla Model X. The contact stated that the vehicle had previously been taken to a local dealer on multiple occasions for various unknown failures; however, the cause of the failures could not be duplicated. No warning lights were illuminated. The contact then stated that after starting the vehicle, the instrument cluster was inoperable. The contact made the dealer aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.
Additional Notes:
The contact owns a 2018 Tesla Model X. The contact stated that the vehicle had previously been taken to a local dealer on multiple occasions for various unknown failures; however, the cause of the failures could not be duplicated. No warning lights were illuminated. The contact then stated that after starting the vehicle, the instrument cluster was inoperable. The contact made the dealer aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 5,000.
Mfg Campaign: 11505430
Recall Date: Feb 3, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Falcon door windows leaked a ton of water into my vehicle, the falcon door window trim disintegrates. Tesla ended up saying it was the sealant on the window but would not cover it. This is a constant issue with Tesla model x vehicles and all just dismiss it as a “thats just a tesla” problem. They need to be held liable to repair faults in their manufactured products. There is absolutely no reason a consumer should be held liable for a seal on a window nor the trim on a window that disintegrates. That is not at the consumers fault, that is a TESLA problem.
Corrective Action:
Falcon door windows leaked a ton of water into my vehicle, the falcon door window trim disintegrates. Tesla ended up saying it was the sealant on the window but would not cover it. This is a constant issue with Tesla model x vehicles and all just dismiss it as a “thats just a tesla” problem. They need to be held liable to repair faults in their manufactured products. There is absolutely no reason a consumer should be held liable for a seal on a window nor the trim on a window that disintegrates. That is not at the consumers fault, that is a TESLA problem.
Additional Notes:
Falcon door windows leaked a ton of water into my vehicle, the falcon door window trim disintegrates. Tesla ended up saying it was the sealant on the window but would not cover it. This is a constant issue with Tesla model x vehicles and all just dismiss it as a “thats just a tesla” problem. They need to be held liable to repair faults in their manufactured products. There is absolutely no reason a consumer should be held liable for a seal on a window nor the trim on a window that disintegrates. That is not at the consumers fault, that is a TESLA problem.
Mfg Campaign: 11504215
Recall Date: Jan 28, 2023
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Falcon door windows leaked a ton of water into my vehicle, the falcon door window trim disintegrates. Tesla ended up saying it was the sealant on the window but would not cover it. This is a constant issue with Tesla model x vehicles and all just dismiss it as a “thats just a tesla” problem. They need to be held liable to repair faults in their manufactured products. There is absolutely no reason a consumer should be held liable for a seal on a window nor the trim on a window that disintegrates. That is not at the consumers fault, that is a TESLA problem.
Corrective Action:
Falcon door windows leaked a ton of water into my vehicle, the falcon door window trim disintegrates. Tesla ended up saying it was the sealant on the window but would not cover it. This is a constant issue with Tesla model x vehicles and all just dismiss it as a “thats just a tesla” problem. They need to be held liable to repair faults in their manufactured products. There is absolutely no reason a consumer should be held liable for a seal on a window nor the trim on a window that disintegrates. That is not at the consumers fault, that is a TESLA problem.
Additional Notes:
Falcon door windows leaked a ton of water into my vehicle, the falcon door window trim disintegrates. Tesla ended up saying it was the sealant on the window but would not cover it. This is a constant issue with Tesla model x vehicles and all just dismiss it as a “thats just a tesla” problem. They need to be held liable to repair faults in their manufactured products. There is absolutely no reason a consumer should be held liable for a seal on a window nor the trim on a window that disintegrates. That is not at the consumers fault, that is a TESLA problem.
Mfg Campaign: 11504215
Recall Date: Jan 28, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Starting especially so on this date, and on occasion before this time, The vehicle would abruptly brake very aggressively when I was passing a semi truck with his emergency lights on or when perhaps passing a shadow or for no reason at all. I would have to slam on the gas to avoid a collision or being rear ended.
Corrective Action:
Starting especially so on this date, and on occasion before this time, The vehicle would abruptly brake very aggressively when I was passing a semi truck with his emergency lights on or when perhaps passing a shadow or for no reason at all. I would have to slam on the gas to avoid a collision or being rear ended.
Additional Notes:
Starting especially so on this date, and on occasion before this time, The vehicle would abruptly brake very aggressively when I was passing a semi truck with his emergency lights on or when perhaps passing a shadow or for no reason at all. I would have to slam on the gas to avoid a collision or being rear ended.
Mfg Campaign: 11501094
Recall Date: Jan 10, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Starting especially so on this date, and on occasion before this time, The vehicle would abruptly brake very aggressively when I was passing a semi truck with his emergency lights on or when perhaps passing a shadow or for no reason at all. I would have to slam on the gas to avoid a collision or being rear ended.
Corrective Action:
Starting especially so on this date, and on occasion before this time, The vehicle would abruptly brake very aggressively when I was passing a semi truck with his emergency lights on or when perhaps passing a shadow or for no reason at all. I would have to slam on the gas to avoid a collision or being rear ended.
Additional Notes:
Starting especially so on this date, and on occasion before this time, The vehicle would abruptly brake very aggressively when I was passing a semi truck with his emergency lights on or when perhaps passing a shadow or for no reason at all. I would have to slam on the gas to avoid a collision or being rear ended.
Mfg Campaign: 11501094
Recall Date: Jan 10, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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