TESLA MODEL X 2017

Complete listing of complaints and recalls for this vehicle

396
Complaints
17
Recalls

Complaints & Recalls

396 Complaints 17 Recalls

Official Safety Recalls - Important!

17 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tesla, Inc.
NHTSA Campaign: 24V376000 SAFETY RECALL
125.2K Vehicles Affected
Recall Date: May 28, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-008
Notice Date: Jul 26, 2024
Recall Date: May 28, 2024
Tesla, Inc.
NHTSA Campaign: 24V051000 SAFETY RECALL
2.2M Vehicles Affected
Recall Date: Jan 30, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Potential Risk:
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
FREE Recall Solution:
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-003
Notice Date: Feb 21, 2024
Recall Date: Jan 30, 2024
Tesla, Inc.
NHTSA Campaign: 23V838000 SAFETY RECALL
2M Vehicles Affected
Recall Date: Dec 12, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Potential Risk:
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-008
Notice Date: Feb 10, 2024
Recall Date: Dec 12, 2023
Tesla, Inc.
NHTSA Campaign: 23V085000 SAFETY RECALL
362.8K Vehicles Affected
Recall Date: Feb 15, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Potential Risk:
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-001
Notice Date: Apr 15, 2023
Recall Date: Feb 15, 2023
Tesla, Inc.
NHTSA Campaign: 22V818000 SAFETY RECALL
40.2K Vehicles Affected
Recall Date: Nov 1, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

Potential Risk:
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-014
Notice Date: Dec 31, 2022
Recall Date: Nov 1, 2022
Tesla, Inc.
NHTSA Campaign: 22V037000 SAFETY RECALL
53.8K Vehicles Affected
Recall Date: Jan 27, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Potential Risk:
Failing to stop at a stop sign can increase the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-001
Notice Date: Mar 28, 2022
Recall Date: Jan 27, 2022
Tesla, Inc.
NHTSA Campaign: 21V846000 SAFETY RECALL
11.7K Vehicles Affected
Recall Date: Oct 29, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Potential Risk:
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-00-004
Notice Date: Oct 25, 2021
Recall Date: Oct 29, 2021
Tesla, Inc.
NHTSA Campaign: 21V035000 SAFETY RECALL
135K Vehicles Affected
Recall Date: Jan 29, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

Potential Risk:
The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.
FREE Recall Solution:
Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-21-001
Notice Date: Mar 29, 2021
Recall Date: Jan 29, 2021
Tesla Motors, Inc.
NHTSA Campaign: 17V639000 SAFETY RECALL
4.6K Vehicles Affected
Recall Date: Oct 12, 2017
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Potential Risk:
If the seat back moves forward in the event of a crash, it can increase the risk of injury.
FREE Recall Solution:
Tesla will notify owners, and Tesla service technicians will correct the cable adjustment for the left-side, fold-flat, second row, seat recliner mechanism, free of charge. The recall began on November 10, 2017. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-13-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-17-13-004
Notice Date: Nov 10, 2017
Recall Date: Oct 12, 2017
Tesla Motors, Inc.
NHTSA Campaign: 17V260000 SAFETY RECALL
31.7K Vehicles Affected
Recall Date: Apr 19, 2017
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.

Potential Risk:
If the gear breaks during parking brake release, the vehicle will not be able to be moved. If the gear breaks during parking brake application, the parking brake may not adequately hold the vehicle, potentially resulting in the vehicle rolling, increasing the risk of a crash.
FREE Recall Solution:
Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-33-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-17-33-002
Notice Date: Mar 6, 2018
Recall Date: Apr 19, 2017

Consumer Complaints

396 Complaints
Tesla, Inc.
Campaign: 11443465 Other
Dec 11, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Screen goes blank from time to time. Takes a long time for the car to power on.

Corrective Action:

Screen goes blank from time to time. Takes a long time for the car to power on.

Additional Notes:

Screen goes blank from time to time. Takes a long time for the car to power on.

Manufacturer: TESLA
Mfg Campaign: 11443465
Notice Date: Dec 11, 2021
Recall Date: Dec 11, 2021
Tesla, Inc.
Campaign: 11443097 Other
Dec 8, 2021
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA campaign number 21V035000(Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and while operating the vehicle the display screen which included the backup camera would randomly malfunction causing the screen to freeze or turn black. Additionally, while operating the vehicle the power steering assist had malfunctioned causing the steering wheel to become difficult to turn in either direction. The cause of the failure was not determined. The failure mileage was 60,000.

Corrective Action:

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA campaign number 21V035000(Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and while operating the vehicle the display screen which included the backup camera would randomly malfunction causing the screen to freeze or turn black. Additionally, while operating the vehicle the power steering assist had malfunctioned causing the steering wheel to become difficult to turn in either direction. The cause of the failure was not determined. The failure mileage was 60,000.

Additional Notes:

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA campaign number 21V035000(Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and while operating the vehicle the display screen which included the backup camera would randomly malfunction causing the screen to freeze or turn black. Additionally, while operating the vehicle the power steering assist had malfunctioned causing the steering wheel to become difficult to turn in either direction. The cause of the failure was not determined. The failure mileage was 60,000.

Manufacturer: TESLA
Mfg Campaign: 11443097
Notice Date: Dec 8, 2021
Recall Date: Dec 8, 2021
Tesla, Inc.
Campaign: 11443097 Other
Dec 8, 2021
Defect Description:

BACK OVER PREVENTION

Potential Consequences:

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA campaign number 21V035000(Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and while operating the vehicle the display screen which included the backup camera would randomly malfunction causing the screen to freeze or turn black. Additionally, while operating the vehicle the power steering assist had malfunctioned causing the steering wheel to become difficult to turn in either direction. The cause of the failure was not determined. The failure mileage was 60,000.

Corrective Action:

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA campaign number 21V035000(Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and while operating the vehicle the display screen which included the backup camera would randomly malfunction causing the screen to freeze or turn black. Additionally, while operating the vehicle the power steering assist had malfunctioned causing the steering wheel to become difficult to turn in either direction. The cause of the failure was not determined. The failure mileage was 60,000.

Additional Notes:

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA campaign number 21V035000(Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure and while operating the vehicle the display screen which included the backup camera would randomly malfunction causing the screen to freeze or turn black. Additionally, while operating the vehicle the power steering assist had malfunctioned causing the steering wheel to become difficult to turn in either direction. The cause of the failure was not determined. The failure mileage was 60,000.

Manufacturer: TESLA
Mfg Campaign: 11443097
Notice Date: Dec 8, 2021
Recall Date: Dec 8, 2021
Tesla, Inc.
Campaign: 11439444 Other
Nov 4, 2021
Defect Description:

TIRES

Potential Consequences:

I have popped multiple tires on the railroad tracks on Harry Bridges but this time it ruined TWO rims as well as popping the tires. It's directly next to my job site and have no way of avoiding it. Please help.

Corrective Action:

I have popped multiple tires on the railroad tracks on Harry Bridges but this time it ruined TWO rims as well as popping the tires. It's directly next to my job site and have no way of avoiding it. Please help.

Additional Notes:

I have popped multiple tires on the railroad tracks on Harry Bridges but this time it ruined TWO rims as well as popping the tires. It's directly next to my job site and have no way of avoiding it. Please help.

Manufacturer: TESLA
Mfg Campaign: 11439444
Notice Date: Nov 4, 2021
Recall Date: Nov 4, 2021
Tesla, Inc.
Campaign: 11439061 Other
Nov 2, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Manufacturer Recall NumberSB2121001 NHTSA Recall Number21V035 For the above recall numbers - I contacted Tesla shortly after I became aware of the recalls. I was told that they would reach out to me within 6-8 weeks to schedule the repair. To date, no Tesla Advisor has contacted me to schedule a repair. Subsquent follow ups, various Tesla staff tell us different remedies, incuding some Tesla staff that tell us a recall is no longer required due to an OTA firmware update. However, issues with the emmc continue to happen (losing the main screen, random freezes/reboots while driving, and turn signals not operating intermittently when the screen is frozen) and the recall language seems to indicate that a physical repair is still needed. Thanks for your assistance and all you do.

Corrective Action:

Manufacturer Recall NumberSB2121001 NHTSA Recall Number21V035 For the above recall numbers - I contacted Tesla shortly after I became aware of the recalls. I was told that they would reach out to me within 6-8 weeks to schedule the repair. To date, no Tesla Advisor has contacted me to schedule a repair. Subsquent follow ups, various Tesla staff tell us different remedies, incuding some Tesla staff that tell us a recall is no longer required due to an OTA firmware update. However, issues with the emmc continue to happen (losing the main screen, random freezes/reboots while driving, and turn signals not operating intermittently when the screen is frozen) and the recall language seems to indicate that a physical repair is still needed. Thanks for your assistance and all you do.

Additional Notes:

Manufacturer Recall NumberSB2121001 NHTSA Recall Number21V035 For the above recall numbers - I contacted Tesla shortly after I became aware of the recalls. I was told that they would reach out to me within 6-8 weeks to schedule the repair. To date, no Tesla Advisor has contacted me to schedule a repair. Subsquent follow ups, various Tesla staff tell us different remedies, incuding some Tesla staff that tell us a recall is no longer required due to an OTA firmware update. However, issues with the emmc continue to happen (losing the main screen, random freezes/reboots while driving, and turn signals not operating intermittently when the screen is frozen) and the recall language seems to indicate that a physical repair is still needed. Thanks for your assistance and all you do.

Manufacturer: TESLA
Mfg Campaign: 11439061
Notice Date: Nov 2, 2021
Recall Date: Nov 2, 2021
Tesla, Inc.
Campaign: 11438523 Other
Oct 28, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The hardware for the over all running of the car is failing. Maps do not load or load very slowly when on a trip the supercharge locations do not load or load very slowly, could lead to running out of charge or getting lost on the road. screen continues to flicker even after recall was supposedly fixed.

Corrective Action:

The hardware for the over all running of the car is failing. Maps do not load or load very slowly when on a trip the supercharge locations do not load or load very slowly, could lead to running out of charge or getting lost on the road. screen continues to flicker even after recall was supposedly fixed.

Additional Notes:

The hardware for the over all running of the car is failing. Maps do not load or load very slowly when on a trip the supercharge locations do not load or load very slowly, could lead to running out of charge or getting lost on the road. screen continues to flicker even after recall was supposedly fixed.

Manufacturer: TESLA
Mfg Campaign: 11438523
Notice Date: Oct 28, 2021
Recall Date: Oct 28, 2021
Tesla, Inc.
Campaign: 11437973 Other
Oct 24, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

During hard rainfall the software of the vehicle issues an error: the windshield wipers, headlights, taillights and turn signal all stop working. Lane assist and parking assist fail as well. Sometimes the vehicle shifts into park when you stop. After stopping the vehicle, the doors won't open so you cannot exit the car. It does not matter if the car is moving or stationary when the software fails. You have to reboot the car and hope it resolves, usually it doesn't, or most often just wait to time the software glitch for the moment when the functions are temporarily enabled, specifically when trying to exit the car. We have taken this vehicle to Tesla for this issue multiple times and they have not solved it. This vehicle is a safety hazard, and a legal issue since the headlights and taillights go out, leaving you to drive without them in the dark.

Corrective Action:

During hard rainfall the software of the vehicle issues an error: the windshield wipers, headlights, taillights and turn signal all stop working. Lane assist and parking assist fail as well. Sometimes the vehicle shifts into park when you stop. After stopping the vehicle, the doors won't open so you cannot exit the car. It does not matter if the car is moving or stationary when the software fails. You have to reboot the car and hope it resolves, usually it doesn't, or most often just wait to time the software glitch for the moment when the functions are temporarily enabled, specifically when trying to exit the car. We have taken this vehicle to Tesla for this issue multiple times and they have not solved it. This vehicle is a safety hazard, and a legal issue since the headlights and taillights go out, leaving you to drive without them in the dark.

Additional Notes:

During hard rainfall the software of the vehicle issues an error: the windshield wipers, headlights, taillights and turn signal all stop working. Lane assist and parking assist fail as well. Sometimes the vehicle shifts into park when you stop. After stopping the vehicle, the doors won't open so you cannot exit the car. It does not matter if the car is moving or stationary when the software fails. You have to reboot the car and hope it resolves, usually it doesn't, or most often just wait to time the software glitch for the moment when the functions are temporarily enabled, specifically when trying to exit the car. We have taken this vehicle to Tesla for this issue multiple times and they have not solved it. This vehicle is a safety hazard, and a legal issue since the headlights and taillights go out, leaving you to drive without them in the dark.

Manufacturer: TESLA
Mfg Campaign: 11437973
Notice Date: Oct 24, 2021
Recall Date: Oct 24, 2021
Tesla, Inc.
Campaign: 11437973 Other
Oct 24, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

During hard rainfall the software of the vehicle issues an error: the windshield wipers, headlights, taillights and turn signal all stop working. Lane assist and parking assist fail as well. Sometimes the vehicle shifts into park when you stop. After stopping the vehicle, the doors won't open so you cannot exit the car. It does not matter if the car is moving or stationary when the software fails. You have to reboot the car and hope it resolves, usually it doesn't, or most often just wait to time the software glitch for the moment when the functions are temporarily enabled, specifically when trying to exit the car. We have taken this vehicle to Tesla for this issue multiple times and they have not solved it. This vehicle is a safety hazard, and a legal issue since the headlights and taillights go out, leaving you to drive without them in the dark.

Corrective Action:

During hard rainfall the software of the vehicle issues an error: the windshield wipers, headlights, taillights and turn signal all stop working. Lane assist and parking assist fail as well. Sometimes the vehicle shifts into park when you stop. After stopping the vehicle, the doors won't open so you cannot exit the car. It does not matter if the car is moving or stationary when the software fails. You have to reboot the car and hope it resolves, usually it doesn't, or most often just wait to time the software glitch for the moment when the functions are temporarily enabled, specifically when trying to exit the car. We have taken this vehicle to Tesla for this issue multiple times and they have not solved it. This vehicle is a safety hazard, and a legal issue since the headlights and taillights go out, leaving you to drive without them in the dark.

Additional Notes:

During hard rainfall the software of the vehicle issues an error: the windshield wipers, headlights, taillights and turn signal all stop working. Lane assist and parking assist fail as well. Sometimes the vehicle shifts into park when you stop. After stopping the vehicle, the doors won't open so you cannot exit the car. It does not matter if the car is moving or stationary when the software fails. You have to reboot the car and hope it resolves, usually it doesn't, or most often just wait to time the software glitch for the moment when the functions are temporarily enabled, specifically when trying to exit the car. We have taken this vehicle to Tesla for this issue multiple times and they have not solved it. This vehicle is a safety hazard, and a legal issue since the headlights and taillights go out, leaving you to drive without them in the dark.

Manufacturer: TESLA
Mfg Campaign: 11437973
Notice Date: Oct 24, 2021
Recall Date: Oct 24, 2021
Tesla, Inc.
Campaign: 11437973 Other
Oct 24, 2021
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

During hard rainfall the software of the vehicle issues an error: the windshield wipers, headlights, taillights and turn signal all stop working. Lane assist and parking assist fail as well. Sometimes the vehicle shifts into park when you stop. After stopping the vehicle, the doors won't open so you cannot exit the car. It does not matter if the car is moving or stationary when the software fails. You have to reboot the car and hope it resolves, usually it doesn't, or most often just wait to time the software glitch for the moment when the functions are temporarily enabled, specifically when trying to exit the car. We have taken this vehicle to Tesla for this issue multiple times and they have not solved it. This vehicle is a safety hazard, and a legal issue since the headlights and taillights go out, leaving you to drive without them in the dark.

Corrective Action:

During hard rainfall the software of the vehicle issues an error: the windshield wipers, headlights, taillights and turn signal all stop working. Lane assist and parking assist fail as well. Sometimes the vehicle shifts into park when you stop. After stopping the vehicle, the doors won't open so you cannot exit the car. It does not matter if the car is moving or stationary when the software fails. You have to reboot the car and hope it resolves, usually it doesn't, or most often just wait to time the software glitch for the moment when the functions are temporarily enabled, specifically when trying to exit the car. We have taken this vehicle to Tesla for this issue multiple times and they have not solved it. This vehicle is a safety hazard, and a legal issue since the headlights and taillights go out, leaving you to drive without them in the dark.

Additional Notes:

During hard rainfall the software of the vehicle issues an error: the windshield wipers, headlights, taillights and turn signal all stop working. Lane assist and parking assist fail as well. Sometimes the vehicle shifts into park when you stop. After stopping the vehicle, the doors won't open so you cannot exit the car. It does not matter if the car is moving or stationary when the software fails. You have to reboot the car and hope it resolves, usually it doesn't, or most often just wait to time the software glitch for the moment when the functions are temporarily enabled, specifically when trying to exit the car. We have taken this vehicle to Tesla for this issue multiple times and they have not solved it. This vehicle is a safety hazard, and a legal issue since the headlights and taillights go out, leaving you to drive without them in the dark.

Manufacturer: TESLA
Mfg Campaign: 11437973
Notice Date: Oct 24, 2021
Recall Date: Oct 24, 2021
Tesla, Inc.
Campaign: 11436679 Other
Oct 13, 2021
Defect Description:

BACK OVER PREVENTION: CAMERA SYSTEM

Potential Consequences:

The contact owns a 2017 Tesla Model X. The contact stated while reversing there was no image displayed on the infotainment screen. The contact stated that the failure occurred intermittently. The contact stated that the center front camera failed to record. The vehicle was taken to the dealer who stated that no failure was found. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) and scheduled an appointment with the dealer however, the dealer cancelled the appointment. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 49,000.

Corrective Action:

The contact owns a 2017 Tesla Model X. The contact stated while reversing there was no image displayed on the infotainment screen. The contact stated that the failure occurred intermittently. The contact stated that the center front camera failed to record. The vehicle was taken to the dealer who stated that no failure was found. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) and scheduled an appointment with the dealer however, the dealer cancelled the appointment. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 49,000.

Additional Notes:

The contact owns a 2017 Tesla Model X. The contact stated while reversing there was no image displayed on the infotainment screen. The contact stated that the failure occurred intermittently. The contact stated that the center front camera failed to record. The vehicle was taken to the dealer who stated that no failure was found. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) and scheduled an appointment with the dealer however, the dealer cancelled the appointment. The manufacturer was notified of the failure, but no assistance was offered. The approximate failure mileage was 49,000.

Manufacturer: TESLA
Mfg Campaign: 11436679
Notice Date: Oct 13, 2021
Recall Date: Oct 13, 2021
Tesla, Inc.
Campaign: 11436283 Other
Oct 11, 2021
Defect Description:

SUSPENSION

Potential Consequences:

As I was backing out of my driveway the passenger side front tire detached from the axel for no apparent reason. There was no accident, alert, or indication of anything being wrong with the vehcile.

Corrective Action:

As I was backing out of my driveway the passenger side front tire detached from the axel for no apparent reason. There was no accident, alert, or indication of anything being wrong with the vehcile.

Additional Notes:

As I was backing out of my driveway the passenger side front tire detached from the axel for no apparent reason. There was no accident, alert, or indication of anything being wrong with the vehcile.

Manufacturer: TESLA
Mfg Campaign: 11436283
Notice Date: Oct 11, 2021
Recall Date: Oct 11, 2021
Tesla, Inc.
Campaign: 11435882 Other
Oct 7, 2021
Defect Description:

SUSPENSION

Potential Consequences:

Whenever I turn the steering wheel, the squeaking noise appear. I contacted the service center, without seeing my car, they know that I have to replace the both side front upper control arms which made me believe there is a well-known defect with it. The control arms plays very important role in steering the car, if there is a defect and Tesla won't recall it then it might kill someone after the driver can't control the car due to the defected upper arm.

Corrective Action:

Whenever I turn the steering wheel, the squeaking noise appear. I contacted the service center, without seeing my car, they know that I have to replace the both side front upper control arms which made me believe there is a well-known defect with it. The control arms plays very important role in steering the car, if there is a defect and Tesla won't recall it then it might kill someone after the driver can't control the car due to the defected upper arm.

Additional Notes:

Whenever I turn the steering wheel, the squeaking noise appear. I contacted the service center, without seeing my car, they know that I have to replace the both side front upper control arms which made me believe there is a well-known defect with it. The control arms plays very important role in steering the car, if there is a defect and Tesla won't recall it then it might kill someone after the driver can't control the car due to the defected upper arm.

Manufacturer: TESLA
Mfg Campaign: 11435882
Notice Date: Oct 7, 2021
Recall Date: Oct 7, 2021
Tesla, Inc.
Campaign: 11435882 Other
Oct 7, 2021
Defect Description:

STEERING

Potential Consequences:

Whenever I turn the steering wheel, the squeaking noise appear. I contacted the service center, without seeing my car, they know that I have to replace the both side front upper control arms which made me believe there is a well-known defect with it. The control arms plays very important role in steering the car, if there is a defect and Tesla won't recall it then it might kill someone after the driver can't control the car due to the defected upper arm.

Corrective Action:

Whenever I turn the steering wheel, the squeaking noise appear. I contacted the service center, without seeing my car, they know that I have to replace the both side front upper control arms which made me believe there is a well-known defect with it. The control arms plays very important role in steering the car, if there is a defect and Tesla won't recall it then it might kill someone after the driver can't control the car due to the defected upper arm.

Additional Notes:

Whenever I turn the steering wheel, the squeaking noise appear. I contacted the service center, without seeing my car, they know that I have to replace the both side front upper control arms which made me believe there is a well-known defect with it. The control arms plays very important role in steering the car, if there is a defect and Tesla won't recall it then it might kill someone after the driver can't control the car due to the defected upper arm.

Manufacturer: TESLA
Mfg Campaign: 11435882
Notice Date: Oct 7, 2021
Recall Date: Oct 7, 2021
Tesla, Inc.
Campaign: 11435109 Other
Oct 1, 2021
Defect Description:

BACK OVER PREVENTION

Potential Consequences:

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact took the vehicle to a local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact took the vehicle to a local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2017 Tesla Model X. The contact received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact took the vehicle to a local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: TESLA
Mfg Campaign: 11435109
Notice Date: Oct 1, 2021
Recall Date: Oct 1, 2021
Tesla, Inc.
Campaign: 11430735 Other
Aug 27, 2021
Defect Description:

STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID

Potential Consequences:

The contact owns a 2017 Tesla Model X. The contact stated while exiting the driveway and attempting to make a turn, the steering wheel became difficult to maneuver. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and the steering wheel would continually go from difficult to maneuver to loose while driving. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and referred the contact to the dealer. The vehicle was repaired. The approximate failure mileage was 45,000.

Corrective Action:

The contact owns a 2017 Tesla Model X. The contact stated while exiting the driveway and attempting to make a turn, the steering wheel became difficult to maneuver. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and the steering wheel would continually go from difficult to maneuver to loose while driving. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and referred the contact to the dealer. The vehicle was repaired. The approximate failure mileage was 45,000.

Additional Notes:

The contact owns a 2017 Tesla Model X. The contact stated while exiting the driveway and attempting to make a turn, the steering wheel became difficult to maneuver. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and the steering wheel would continually go from difficult to maneuver to loose while driving. The dealer was not made aware of the failure. The manufacturer was made aware of the failure and referred the contact to the dealer. The vehicle was repaired. The approximate failure mileage was 45,000.

Manufacturer: TESLA
Mfg Campaign: 11430735
Notice Date: Aug 27, 2021
Recall Date: Aug 27, 2021
Tesla, Inc.
Campaign: 11430789 Other
Aug 27, 2021
Defect Description:

SUSPENSION

Potential Consequences:

2016-2017 Model X SUV: a possible front suspension link issue that can cause the tire to rub against the wheel arch. The attached picture shows an excessive wear of inside shoulder.

Corrective Action:

2016-2017 Model X SUV: a possible front suspension link issue that can cause the tire to rub against the wheel arch. The attached picture shows an excessive wear of inside shoulder.

Additional Notes:

2016-2017 Model X SUV: a possible front suspension link issue that can cause the tire to rub against the wheel arch. The attached picture shows an excessive wear of inside shoulder.

Manufacturer: TESLA
Mfg Campaign: 11430789
Notice Date: Aug 27, 2021
Recall Date: Aug 27, 2021
Tesla, Inc.
Campaign: 11428448 Other
Aug 9, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Tesla issued a recall for the mcu after I had the mcu replaced because it was failing. The screens in my car would go blank and I would have no idea how fast I was going while driving. The a/c wound shut off in the middle of the drive. I didn't have turn signals. These were all the reasons why the nhtsa ask tesla to issue a recall, and finally tesla agreed to this recall. Tesla is however not reimbursing me for the replacement of the mcu. I have spent months trying to get Tesla to honor their recall. I would like to be reimbursed for this recalled mcu that I had to pay for myself as it was a major safety issue. I would appreciate you help.

Corrective Action:

Tesla issued a recall for the mcu after I had the mcu replaced because it was failing. The screens in my car would go blank and I would have no idea how fast I was going while driving. The a/c wound shut off in the middle of the drive. I didn't have turn signals. These were all the reasons why the nhtsa ask tesla to issue a recall, and finally tesla agreed to this recall. Tesla is however not reimbursing me for the replacement of the mcu. I have spent months trying to get Tesla to honor their recall. I would like to be reimbursed for this recalled mcu that I had to pay for myself as it was a major safety issue. I would appreciate you help.

Additional Notes:

Tesla issued a recall for the mcu after I had the mcu replaced because it was failing. The screens in my car would go blank and I would have no idea how fast I was going while driving. The a/c wound shut off in the middle of the drive. I didn't have turn signals. These were all the reasons why the nhtsa ask tesla to issue a recall, and finally tesla agreed to this recall. Tesla is however not reimbursing me for the replacement of the mcu. I have spent months trying to get Tesla to honor their recall. I would like to be reimbursed for this recalled mcu that I had to pay for myself as it was a major safety issue. I would appreciate you help.

Manufacturer: TESLA
Mfg Campaign: 11428448
Notice Date: Aug 9, 2021
Recall Date: Aug 9, 2021
Tesla, Inc.
Campaign: 11428448 Other
Aug 9, 2021
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Tesla issued a recall for the mcu after I had the mcu replaced because it was failing. The screens in my car would go blank and I would have no idea how fast I was going while driving. The a/c wound shut off in the middle of the drive. I didn't have turn signals. These were all the reasons why the nhtsa ask tesla to issue a recall, and finally tesla agreed to this recall. Tesla is however not reimbursing me for the replacement of the mcu. I have spent months trying to get Tesla to honor their recall. I would like to be reimbursed for this recalled mcu that I had to pay for myself as it was a major safety issue. I would appreciate you help.

Corrective Action:

Tesla issued a recall for the mcu after I had the mcu replaced because it was failing. The screens in my car would go blank and I would have no idea how fast I was going while driving. The a/c wound shut off in the middle of the drive. I didn't have turn signals. These were all the reasons why the nhtsa ask tesla to issue a recall, and finally tesla agreed to this recall. Tesla is however not reimbursing me for the replacement of the mcu. I have spent months trying to get Tesla to honor their recall. I would like to be reimbursed for this recalled mcu that I had to pay for myself as it was a major safety issue. I would appreciate you help.

Additional Notes:

Tesla issued a recall for the mcu after I had the mcu replaced because it was failing. The screens in my car would go blank and I would have no idea how fast I was going while driving. The a/c wound shut off in the middle of the drive. I didn't have turn signals. These were all the reasons why the nhtsa ask tesla to issue a recall, and finally tesla agreed to this recall. Tesla is however not reimbursing me for the replacement of the mcu. I have spent months trying to get Tesla to honor their recall. I would like to be reimbursed for this recalled mcu that I had to pay for myself as it was a major safety issue. I would appreciate you help.

Manufacturer: TESLA
Mfg Campaign: 11428448
Notice Date: Aug 9, 2021
Recall Date: Aug 9, 2021
Tesla, Inc.
Campaign: 11428448 Other
Aug 9, 2021
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Tesla issued a recall for the mcu after I had the mcu replaced because it was failing. The screens in my car would go blank and I would have no idea how fast I was going while driving. The a/c wound shut off in the middle of the drive. I didn't have turn signals. These were all the reasons why the nhtsa ask tesla to issue a recall, and finally tesla agreed to this recall. Tesla is however not reimbursing me for the replacement of the mcu. I have spent months trying to get Tesla to honor their recall. I would like to be reimbursed for this recalled mcu that I had to pay for myself as it was a major safety issue. I would appreciate you help.

Corrective Action:

Tesla issued a recall for the mcu after I had the mcu replaced because it was failing. The screens in my car would go blank and I would have no idea how fast I was going while driving. The a/c wound shut off in the middle of the drive. I didn't have turn signals. These were all the reasons why the nhtsa ask tesla to issue a recall, and finally tesla agreed to this recall. Tesla is however not reimbursing me for the replacement of the mcu. I have spent months trying to get Tesla to honor their recall. I would like to be reimbursed for this recalled mcu that I had to pay for myself as it was a major safety issue. I would appreciate you help.

Additional Notes:

Tesla issued a recall for the mcu after I had the mcu replaced because it was failing. The screens in my car would go blank and I would have no idea how fast I was going while driving. The a/c wound shut off in the middle of the drive. I didn't have turn signals. These were all the reasons why the nhtsa ask tesla to issue a recall, and finally tesla agreed to this recall. Tesla is however not reimbursing me for the replacement of the mcu. I have spent months trying to get Tesla to honor their recall. I would like to be reimbursed for this recalled mcu that I had to pay for myself as it was a major safety issue. I would appreciate you help.

Manufacturer: TESLA
Mfg Campaign: 11428448
Notice Date: Aug 9, 2021
Recall Date: Aug 9, 2021
Tesla, Inc.
Campaign: 11427586 Other
Aug 3, 2021
Defect Description:

SUSPENSION

Potential Consequences:

The contact owned a 2017 Tesla Model X. The contact's husband stated while driving 70 mph, a strange noise was heard coming from the rear driver side of the vehicle which resulted in the contact's husband losing control of the vehicle and collided with the median which brought the vehicle to a stop. None of the air bags deployed but no one was inquired and a police report was taken. The vehicle was towed to a junkyard where it was determined to be destroyed. The contact stated no warning lights was illuminated. The manufacturer was not informed of the failure. The failure mileage was unavailable.

Corrective Action:

The contact owned a 2017 Tesla Model X. The contact's husband stated while driving 70 mph, a strange noise was heard coming from the rear driver side of the vehicle which resulted in the contact's husband losing control of the vehicle and collided with the median which brought the vehicle to a stop. None of the air bags deployed but no one was inquired and a police report was taken. The vehicle was towed to a junkyard where it was determined to be destroyed. The contact stated no warning lights was illuminated. The manufacturer was not informed of the failure. The failure mileage was unavailable.

Additional Notes:

The contact owned a 2017 Tesla Model X. The contact's husband stated while driving 70 mph, a strange noise was heard coming from the rear driver side of the vehicle which resulted in the contact's husband losing control of the vehicle and collided with the median which brought the vehicle to a stop. None of the air bags deployed but no one was inquired and a police report was taken. The vehicle was towed to a junkyard where it was determined to be destroyed. The contact stated no warning lights was illuminated. The manufacturer was not informed of the failure. The failure mileage was unavailable.

Manufacturer: TESLA
Mfg Campaign: 11427586
Notice Date: Aug 3, 2021
Recall Date: Aug 3, 2021

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