Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and center roof cosmetic trim pieces may be adhered to the vehicle without primer. As a result, one or both pieces of trim may separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-24-12-008
Recall Date: Aug 15, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and spine cosmetic roof trim may have been adhered to the vehicle without first using primer. As a result, one or both pieces of trim may separate from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-20-12-005
Recall Date: Nov 17, 2020
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2015-2016 Model X vehicles. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 5, 2020
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-13-004
Recall Date: Oct 12, 2017
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-33-002
Recall Date: Apr 19, 2017
Tesla Motors, Inc.
Safety Issue:
Tesla Motors, Inc. (Tesla) is recalling certain model year 2016 Model X vehicles manufactured September 29, 2015, to March 30, 2016. In the affected vehicles, the third row seat back may move forward under load such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-16-13-003
Recall Date: Apr 6, 2016
Consumer Complaints
662 ComplaintsTesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
Car has 52000 miles. Car was parked OK. Upon returning to drive I noticed cracking sound and noticeable wobbling motion on right front wheel. Car was found to have broken right front ball joint and Tesla replaced all front parts left and right. Tesla said this was wear and tear and I disagreed and think it is a safety issue!
Corrective Action:
Car has 52000 miles. Car was parked OK. Upon returning to drive I noticed cracking sound and noticeable wobbling motion on right front wheel. Car was found to have broken right front ball joint and Tesla replaced all front parts left and right. Tesla said this was wear and tear and I disagreed and think it is a safety issue!
Additional Notes:
Car has 52000 miles. Car was parked OK. Upon returning to drive I noticed cracking sound and noticeable wobbling motion on right front wheel. Car was found to have broken right front ball joint and Tesla replaced all front parts left and right. Tesla said this was wear and tear and I disagreed and think it is a safety issue!
Mfg Campaign: 11472874
Recall Date: Jul 8, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Lower forelink cracked cleanly at the balljoint luckily I was going slow or could have lost control of the car. The break was clean and looks like it was just undersized for the weight. When I had it repaired at Tesla they replaced all 4 lower Fore arms 2 on each side even though nothing was wrong with the passenger front, which leads me to believe they also realize this is a saftey issue due to a substandard part.
Corrective Action:
Lower forelink cracked cleanly at the balljoint luckily I was going slow or could have lost control of the car. The break was clean and looks like it was just undersized for the weight. When I had it repaired at Tesla they replaced all 4 lower Fore arms 2 on each side even though nothing was wrong with the passenger front, which leads me to believe they also realize this is a saftey issue due to a substandard part.
Additional Notes:
Lower forelink cracked cleanly at the balljoint luckily I was going slow or could have lost control of the car. The break was clean and looks like it was just undersized for the weight. When I had it repaired at Tesla they replaced all 4 lower Fore arms 2 on each side even though nothing was wrong with the passenger front, which leads me to believe they also realize this is a saftey issue due to a substandard part.
Mfg Campaign: 11469856
Recall Date: Jun 17, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Vehicle has a rattling noise in front suspension when on uneven surfaces, causing concern for my and passenger safety.
Corrective Action:
Vehicle has a rattling noise in front suspension when on uneven surfaces, causing concern for my and passenger safety.
Additional Notes:
Vehicle has a rattling noise in front suspension when on uneven surfaces, causing concern for my and passenger safety.
Mfg Campaign: 11469635
Recall Date: Jun 16, 2022
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The car started giving error messages of systems failing one after another on the highway. It slowed down instantly as if someone pressed the brakes and I could not accelerate. Obviously I did not press the brakes. There were a lot of vehicles behind me and this could have easily caused an accident putting a lot of people at risk. I had to get off the highway asap and get the car towed. The error messages included charge port disabled, automatic emergency braking is disabled, power reduced, traction control disabled, stability control disabled, cruise control disabled, power reduced. Tesla diagnosed and confirmed this being an issue with the onboard charger being faulty and replaced that with charge port itself for a total of $3727.60. They refused to cover any part of this which I think should have been taken care of by the company.
Corrective Action:
The car started giving error messages of systems failing one after another on the highway. It slowed down instantly as if someone pressed the brakes and I could not accelerate. Obviously I did not press the brakes. There were a lot of vehicles behind me and this could have easily caused an accident putting a lot of people at risk. I had to get off the highway asap and get the car towed. The error messages included charge port disabled, automatic emergency braking is disabled, power reduced, traction control disabled, stability control disabled, cruise control disabled, power reduced. Tesla diagnosed and confirmed this being an issue with the onboard charger being faulty and replaced that with charge port itself for a total of $3727.60. They refused to cover any part of this which I think should have been taken care of by the company.
Additional Notes:
The car started giving error messages of systems failing one after another on the highway. It slowed down instantly as if someone pressed the brakes and I could not accelerate. Obviously I did not press the brakes. There were a lot of vehicles behind me and this could have easily caused an accident putting a lot of people at risk. I had to get off the highway asap and get the car towed. The error messages included charge port disabled, automatic emergency braking is disabled, power reduced, traction control disabled, stability control disabled, cruise control disabled, power reduced. Tesla diagnosed and confirmed this being an issue with the onboard charger being faulty and replaced that with charge port itself for a total of $3727.60. They refused to cover any part of this which I think should have been taken care of by the company.
Mfg Campaign: 11467551
Recall Date: Jun 4, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The car started giving error messages of systems failing one after another on the highway. It slowed down instantly as if someone pressed the brakes and I could not accelerate. Obviously I did not press the brakes. There were a lot of vehicles behind me and this could have easily caused an accident putting a lot of people at risk. I had to get off the highway asap and get the car towed. The error messages included charge port disabled, automatic emergency braking is disabled, power reduced, traction control disabled, stability control disabled, cruise control disabled, power reduced. Tesla diagnosed and confirmed this being an issue with the onboard charger being faulty and replaced that with charge port itself for a total of $3727.60. They refused to cover any part of this which I think should have been taken care of by the company.
Corrective Action:
The car started giving error messages of systems failing one after another on the highway. It slowed down instantly as if someone pressed the brakes and I could not accelerate. Obviously I did not press the brakes. There were a lot of vehicles behind me and this could have easily caused an accident putting a lot of people at risk. I had to get off the highway asap and get the car towed. The error messages included charge port disabled, automatic emergency braking is disabled, power reduced, traction control disabled, stability control disabled, cruise control disabled, power reduced. Tesla diagnosed and confirmed this being an issue with the onboard charger being faulty and replaced that with charge port itself for a total of $3727.60. They refused to cover any part of this which I think should have been taken care of by the company.
Additional Notes:
The car started giving error messages of systems failing one after another on the highway. It slowed down instantly as if someone pressed the brakes and I could not accelerate. Obviously I did not press the brakes. There were a lot of vehicles behind me and this could have easily caused an accident putting a lot of people at risk. I had to get off the highway asap and get the car towed. The error messages included charge port disabled, automatic emergency braking is disabled, power reduced, traction control disabled, stability control disabled, cruise control disabled, power reduced. Tesla diagnosed and confirmed this being an issue with the onboard charger being faulty and replaced that with charge port itself for a total of $3727.60. They refused to cover any part of this which I think should have been taken care of by the company.
Mfg Campaign: 11467551
Recall Date: Jun 4, 2022
Tesla, Inc.
Defect Description:
ENGINE
Potential Consequences:
The car started giving error messages of systems failing one after another on the highway. It slowed down instantly as if someone pressed the brakes and I could not accelerate. Obviously I did not press the brakes. There were a lot of vehicles behind me and this could have easily caused an accident putting a lot of people at risk. I had to get off the highway asap and get the car towed. The error messages included charge port disabled, automatic emergency braking is disabled, power reduced, traction control disabled, stability control disabled, cruise control disabled, power reduced. Tesla diagnosed and confirmed this being an issue with the onboard charger being faulty and replaced that with charge port itself for a total of $3727.60. They refused to cover any part of this which I think should have been taken care of by the company.
Corrective Action:
The car started giving error messages of systems failing one after another on the highway. It slowed down instantly as if someone pressed the brakes and I could not accelerate. Obviously I did not press the brakes. There were a lot of vehicles behind me and this could have easily caused an accident putting a lot of people at risk. I had to get off the highway asap and get the car towed. The error messages included charge port disabled, automatic emergency braking is disabled, power reduced, traction control disabled, stability control disabled, cruise control disabled, power reduced. Tesla diagnosed and confirmed this being an issue with the onboard charger being faulty and replaced that with charge port itself for a total of $3727.60. They refused to cover any part of this which I think should have been taken care of by the company.
Additional Notes:
The car started giving error messages of systems failing one after another on the highway. It slowed down instantly as if someone pressed the brakes and I could not accelerate. Obviously I did not press the brakes. There were a lot of vehicles behind me and this could have easily caused an accident putting a lot of people at risk. I had to get off the highway asap and get the car towed. The error messages included charge port disabled, automatic emergency braking is disabled, power reduced, traction control disabled, stability control disabled, cruise control disabled, power reduced. Tesla diagnosed and confirmed this being an issue with the onboard charger being faulty and replaced that with charge port itself for a total of $3727.60. They refused to cover any part of this which I think should have been taken care of by the company.
Mfg Campaign: 11467551
Recall Date: Jun 4, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On several the vehicle suddenly automatically brakes and warns there is an obstacle ahead when there is no such obstacle. Happens often on curved roads but also on straight always or even freeway with no vehicle or obstacle to be seen. Estimate it happens several times a month/a time or two a week.
Corrective Action:
On several the vehicle suddenly automatically brakes and warns there is an obstacle ahead when there is no such obstacle. Happens often on curved roads but also on straight always or even freeway with no vehicle or obstacle to be seen. Estimate it happens several times a month/a time or two a week.
Additional Notes:
On several the vehicle suddenly automatically brakes and warns there is an obstacle ahead when there is no such obstacle. Happens often on curved roads but also on straight always or even freeway with no vehicle or obstacle to be seen. Estimate it happens several times a month/a time or two a week.
Mfg Campaign: 11467360
Recall Date: Jun 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On several the vehicle suddenly automatically brakes and warns there is an obstacle ahead when there is no such obstacle. Happens often on curved roads but also on straight always or even freeway with no vehicle or obstacle to be seen. Estimate it happens several times a month/a time or two a week.
Corrective Action:
On several the vehicle suddenly automatically brakes and warns there is an obstacle ahead when there is no such obstacle. Happens often on curved roads but also on straight always or even freeway with no vehicle or obstacle to be seen. Estimate it happens several times a month/a time or two a week.
Additional Notes:
On several the vehicle suddenly automatically brakes and warns there is an obstacle ahead when there is no such obstacle. Happens often on curved roads but also on straight always or even freeway with no vehicle or obstacle to be seen. Estimate it happens several times a month/a time or two a week.
Mfg Campaign: 11467360
Recall Date: Jun 3, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The continued Tesla MCU problem. Got bad with system crashing and screens going blank, then finally got the Tesla eMCC memory fix and all was good the last year or so, then in the last several weeks. It occurred 4 times and I made a service appointment, tech cleared the drive and said all would be good. Two days later it occurred again. MCU crashed again Monday 30 May ~1202, started back up a couple minutes later then functional a minute after that.
Corrective Action:
The continued Tesla MCU problem. Got bad with system crashing and screens going blank, then finally got the Tesla eMCC memory fix and all was good the last year or so, then in the last several weeks. It occurred 4 times and I made a service appointment, tech cleared the drive and said all would be good. Two days later it occurred again. MCU crashed again Monday 30 May ~1202, started back up a couple minutes later then functional a minute after that.
Additional Notes:
The continued Tesla MCU problem. Got bad with system crashing and screens going blank, then finally got the Tesla eMCC memory fix and all was good the last year or so, then in the last several weeks. It occurred 4 times and I made a service appointment, tech cleared the drive and said all would be good. Two days later it occurred again. MCU crashed again Monday 30 May ~1202, started back up a couple minutes later then functional a minute after that.
Mfg Campaign: 11467366
Recall Date: Jun 3, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Reversing my car into a parking spot at low speed, I heard a loud pop noise from front driver side and the steering became hard to turn. Attempting to turn the wheel and backing up so I am not in the way of other cars resulted in a grinding noise and popping noises. Drove the car forward so I am in an empty part of the parking lot. This lead to more loud popping noises and grinding sounds. Once I was in a safe area, noticed that the entire front driver side wheel was shifted backward and was not centered in the wheel well. While parked, I could move the driver side wheel back and forth with my hand without too much pressure. The same was not the case for the passenger side front wheel. Pictures added showing two extreme positions of the wheel in the wheel well.
Corrective Action:
Reversing my car into a parking spot at low speed, I heard a loud pop noise from front driver side and the steering became hard to turn. Attempting to turn the wheel and backing up so I am not in the way of other cars resulted in a grinding noise and popping noises. Drove the car forward so I am in an empty part of the parking lot. This lead to more loud popping noises and grinding sounds. Once I was in a safe area, noticed that the entire front driver side wheel was shifted backward and was not centered in the wheel well. While parked, I could move the driver side wheel back and forth with my hand without too much pressure. The same was not the case for the passenger side front wheel. Pictures added showing two extreme positions of the wheel in the wheel well.
Additional Notes:
Reversing my car into a parking spot at low speed, I heard a loud pop noise from front driver side and the steering became hard to turn. Attempting to turn the wheel and backing up so I am not in the way of other cars resulted in a grinding noise and popping noises. Drove the car forward so I am in an empty part of the parking lot. This lead to more loud popping noises and grinding sounds. Once I was in a safe area, noticed that the entire front driver side wheel was shifted backward and was not centered in the wheel well. While parked, I could move the driver side wheel back and forth with my hand without too much pressure. The same was not the case for the passenger side front wheel. Pictures added showing two extreme positions of the wheel in the wheel well.
Mfg Campaign: 11466725
Recall Date: May 31, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Dashboard screen and the center monitor screen are showing crack lines and liquid bubbles on the screens, resulting from exposure to climate heat (in phoenix,az).
Corrective Action:
The Dashboard screen and the center monitor screen are showing crack lines and liquid bubbles on the screens, resulting from exposure to climate heat (in phoenix,az).
Additional Notes:
The Dashboard screen and the center monitor screen are showing crack lines and liquid bubbles on the screens, resulting from exposure to climate heat (in phoenix,az).
Mfg Campaign: 11466470
Recall Date: May 27, 2022
Tesla, Inc.
Defect Description:
SUSPENSION:FRONT:CONTROL ARM
Potential Consequences:
The contact owns a 2015 Tesla Model-X. The contact stated while reversing out of the resident garage at approximately 2 MPH, the contact heard the driver's side front tire making a loud rubbing noise as if it had contact with the inside wheel well. The contact stopped the vehicle and examined the front tire and saw that the tire appeared to be off center and was touching the front wheel well. The contact stated no warning light was illuminated. The contact had called the dealer who arrived and drove the vehicle approximately five feet and diagnosed the failure as a fractured control arm. The vehicle was towed to a dealer however, the vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 11,800.
Corrective Action:
The contact owns a 2015 Tesla Model-X. The contact stated while reversing out of the resident garage at approximately 2 MPH, the contact heard the driver's side front tire making a loud rubbing noise as if it had contact with the inside wheel well. The contact stopped the vehicle and examined the front tire and saw that the tire appeared to be off center and was touching the front wheel well. The contact stated no warning light was illuminated. The contact had called the dealer who arrived and drove the vehicle approximately five feet and diagnosed the failure as a fractured control arm. The vehicle was towed to a dealer however, the vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 11,800.
Additional Notes:
The contact owns a 2015 Tesla Model-X. The contact stated while reversing out of the resident garage at approximately 2 MPH, the contact heard the driver's side front tire making a loud rubbing noise as if it had contact with the inside wheel well. The contact stopped the vehicle and examined the front tire and saw that the tire appeared to be off center and was touching the front wheel well. The contact stated no warning light was illuminated. The contact had called the dealer who arrived and drove the vehicle approximately five feet and diagnosed the failure as a fractured control arm. The vehicle was towed to a dealer however, the vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 11,800.
Mfg Campaign: 11464372
Recall Date: May 12, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The lower A pillar on the driver side front wheel just shattered. I was driving 1 mph and hit nothing. Had this of happened anywhere else the car would have flipped. Tesla is also “forcing” me to replace the other side since these old parts are dangerous. This was the recall done in China. Part is the Fore Link Assembly
Corrective Action:
The lower A pillar on the driver side front wheel just shattered. I was driving 1 mph and hit nothing. Had this of happened anywhere else the car would have flipped. Tesla is also “forcing” me to replace the other side since these old parts are dangerous. This was the recall done in China. Part is the Fore Link Assembly
Additional Notes:
The lower A pillar on the driver side front wheel just shattered. I was driving 1 mph and hit nothing. Had this of happened anywhere else the car would have flipped. Tesla is also “forcing” me to replace the other side since these old parts are dangerous. This was the recall done in China. Part is the Fore Link Assembly
Mfg Campaign: 11462543
Recall Date: Apr 28, 2022
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I've had the vehicle for nearly 3 years and have come to realize that the driver side door panel as well as the passenger side door panel make squeaking noises when temperatures rise from 55 degrees and above. I've brought the vehicle in for service numerous times and the squeaking issue has not been able to be fixed. I have come to understand that whatever interior lining/plastic etc. Installed within the doors loses its firmness in a higher heat climate. Please help to address the issue. Thanks!
Corrective Action:
I've had the vehicle for nearly 3 years and have come to realize that the driver side door panel as well as the passenger side door panel make squeaking noises when temperatures rise from 55 degrees and above. I've brought the vehicle in for service numerous times and the squeaking issue has not been able to be fixed. I have come to understand that whatever interior lining/plastic etc. Installed within the doors loses its firmness in a higher heat climate. Please help to address the issue. Thanks!
Additional Notes:
I've had the vehicle for nearly 3 years and have come to realize that the driver side door panel as well as the passenger side door panel make squeaking noises when temperatures rise from 55 degrees and above. I've brought the vehicle in for service numerous times and the squeaking issue has not been able to be fixed. I have come to understand that whatever interior lining/plastic etc. Installed within the doors loses its firmness in a higher heat climate. Please help to address the issue. Thanks!
Mfg Campaign: 11459950
Recall Date: Apr 7, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I've had the vehicle for nearly 3 years and have come to realize that the driver side door panel as well as the passenger side door panel make squeaking noises when temperatures rise from 55 degrees and above. I've brought the vehicle in for service numerous times and the squeaking issue has not been able to be fixed. I have come to understand that whatever interior lining/plastic etc. Installed within the doors loses its firmness in a higher heat climate. Please help to address the issue. Thanks!
Corrective Action:
I've had the vehicle for nearly 3 years and have come to realize that the driver side door panel as well as the passenger side door panel make squeaking noises when temperatures rise from 55 degrees and above. I've brought the vehicle in for service numerous times and the squeaking issue has not been able to be fixed. I have come to understand that whatever interior lining/plastic etc. Installed within the doors loses its firmness in a higher heat climate. Please help to address the issue. Thanks!
Additional Notes:
I've had the vehicle for nearly 3 years and have come to realize that the driver side door panel as well as the passenger side door panel make squeaking noises when temperatures rise from 55 degrees and above. I've brought the vehicle in for service numerous times and the squeaking issue has not been able to be fixed. I have come to understand that whatever interior lining/plastic etc. Installed within the doors loses its firmness in a higher heat climate. Please help to address the issue. Thanks!
Mfg Campaign: 11459950
Recall Date: Apr 7, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Driving the vehicle in a parking lot and at low speed turning the wheel, heard a loud pop and the front drivers side wheel starting hitting the wheel well. No warning signs or lights came on. After looking under the car a control arm snapped, I am very surprised this could happen at normal use at low speeds. If I was at high speed it could have been extremely dangerous. The car was towed to the Tesla service center on Raleigh, NC where it is currently awaiting repair.
Corrective Action:
Driving the vehicle in a parking lot and at low speed turning the wheel, heard a loud pop and the front drivers side wheel starting hitting the wheel well. No warning signs or lights came on. After looking under the car a control arm snapped, I am very surprised this could happen at normal use at low speeds. If I was at high speed it could have been extremely dangerous. The car was towed to the Tesla service center on Raleigh, NC where it is currently awaiting repair.
Additional Notes:
Driving the vehicle in a parking lot and at low speed turning the wheel, heard a loud pop and the front drivers side wheel starting hitting the wheel well. No warning signs or lights came on. After looking under the car a control arm snapped, I am very surprised this could happen at normal use at low speeds. If I was at high speed it could have been extremely dangerous. The car was towed to the Tesla service center on Raleigh, NC where it is currently awaiting repair.
Mfg Campaign: 11459397
Recall Date: Apr 3, 2022
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Falcon doors missing from ui. While on highway going highway speed, piece of the roof flew off car.
Corrective Action:
Falcon doors missing from ui. While on highway going highway speed, piece of the roof flew off car.
Additional Notes:
Falcon doors missing from ui. While on highway going highway speed, piece of the roof flew off car.
Mfg Campaign: 11458556
Recall Date: Mar 27, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Falcon doors missing from ui. While on highway going highway speed, piece of the roof flew off car.
Corrective Action:
Falcon doors missing from ui. While on highway going highway speed, piece of the roof flew off car.
Additional Notes:
Falcon doors missing from ui. While on highway going highway speed, piece of the roof flew off car.
Mfg Campaign: 11458556
Recall Date: Mar 27, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Unexpectedly the cars steering has become very stiff to steer. I live in New York City and after researching on this topic I've found that other vehicles built before October 2016 have been affected and have a recall. I believe my vehicle is a late 2016 build but my Vin does not show up for the recall. Also here is the article I found... https://www.consumerreports.org/car-recalls-defects/tesla-recalls-model-x-for-steering-issue/
Corrective Action:
Unexpectedly the cars steering has become very stiff to steer. I live in New York City and after researching on this topic I've found that other vehicles built before October 2016 have been affected and have a recall. I believe my vehicle is a late 2016 build but my Vin does not show up for the recall. Also here is the article I found... https://www.consumerreports.org/car-recalls-defects/tesla-recalls-model-x-for-steering-issue/
Additional Notes:
Unexpectedly the cars steering has become very stiff to steer. I live in New York City and after researching on this topic I've found that other vehicles built before October 2016 have been affected and have a recall. I believe my vehicle is a late 2016 build but my Vin does not show up for the recall. Also here is the article I found... https://www.consumerreports.org/car-recalls-defects/tesla-recalls-model-x-for-steering-issue/
Mfg Campaign: 11457063
Recall Date: Mar 17, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I was experiencing very loud noises from the suspension and/or steering while driving and turning. The tires were also wearing excessive and very unevenly. Within 500 miles, the tires went from 2/32nds to completely bald with no signs of tread at all and very chopped. I took the vehicle to Tesla for inspection. They came back with a repair order for $6,171 for suspension parts such as fore link assy for L and R, front suspension aft link, right rear upper link, air spring module L and R, sway bar link L and R and other misc repairs. I found that there were many complaints online for some of these components. Tesla offered no explanation why a garage kept vehicle with only 54k miles would have so many severe suspension issues and did not offer to cover any of the repairs even though the vehicle is just out of full warranty for time frame.
Corrective Action:
I was experiencing very loud noises from the suspension and/or steering while driving and turning. The tires were also wearing excessive and very unevenly. Within 500 miles, the tires went from 2/32nds to completely bald with no signs of tread at all and very chopped. I took the vehicle to Tesla for inspection. They came back with a repair order for $6,171 for suspension parts such as fore link assy for L and R, front suspension aft link, right rear upper link, air spring module L and R, sway bar link L and R and other misc repairs. I found that there were many complaints online for some of these components. Tesla offered no explanation why a garage kept vehicle with only 54k miles would have so many severe suspension issues and did not offer to cover any of the repairs even though the vehicle is just out of full warranty for time frame.
Additional Notes:
I was experiencing very loud noises from the suspension and/or steering while driving and turning. The tires were also wearing excessive and very unevenly. Within 500 miles, the tires went from 2/32nds to completely bald with no signs of tread at all and very chopped. I took the vehicle to Tesla for inspection. They came back with a repair order for $6,171 for suspension parts such as fore link assy for L and R, front suspension aft link, right rear upper link, air spring module L and R, sway bar link L and R and other misc repairs. I found that there were many complaints online for some of these components. Tesla offered no explanation why a garage kept vehicle with only 54k miles would have so many severe suspension issues and did not offer to cover any of the repairs even though the vehicle is just out of full warranty for time frame.
Mfg Campaign: 11456847
Recall Date: Mar 15, 2022
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Focus: Lemon Law, Personal Injury
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