Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and center roof cosmetic trim pieces may be adhered to the vehicle without primer. As a result, one or both pieces of trim may separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-24-12-008
Recall Date: Aug 15, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and spine cosmetic roof trim may have been adhered to the vehicle without first using primer. As a result, one or both pieces of trim may separate from the vehicle while moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-20-12-005
Recall Date: Nov 17, 2020
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2015-2016 Model X vehicles. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 5, 2020
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-13-004
Recall Date: Oct 12, 2017
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-33-002
Recall Date: Apr 19, 2017
Tesla Motors, Inc.
Safety Issue:
Tesla Motors, Inc. (Tesla) is recalling certain model year 2016 Model X vehicles manufactured September 29, 2015, to March 30, 2016. In the affected vehicles, the third row seat back may move forward under load such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-16-13-003
Recall Date: Apr 6, 2016
Consumer Complaints
662 ComplaintsTesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Severe ongoing issues with the MCU - takes excessive time to power up systems - can be minutes before functions such as navigation, rear back up camera, HVAC, screen and dashboard are fully functional. This has been an issue for years, that was supposed to be fixed with a chip recall - but has become even worse.
Corrective Action:
Severe ongoing issues with the MCU - takes excessive time to power up systems - can be minutes before functions such as navigation, rear back up camera, HVAC, screen and dashboard are fully functional. This has been an issue for years, that was supposed to be fixed with a chip recall - but has become even worse.
Additional Notes:
Severe ongoing issues with the MCU - takes excessive time to power up systems - can be minutes before functions such as navigation, rear back up camera, HVAC, screen and dashboard are fully functional. This has been an issue for years, that was supposed to be fixed with a chip recall - but has become even worse.
Mfg Campaign: 11499178
Recall Date: Dec 28, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Significant creaking/squeaking of front suspension when driven st lower speeds, turning, and going over speed bumps. There are hundreds of other drivers complaining of the same for 2016-2018 model years on the Tesla forums. I have no idea if my suspension will fail, and am waiting on an appointment with Tesla. My vehicle is available for inspection should you deem it necessary. There were no warning signs at all, it just started happening on December 8, 2022 and has stayed consistent since then.
Corrective Action:
Significant creaking/squeaking of front suspension when driven st lower speeds, turning, and going over speed bumps. There are hundreds of other drivers complaining of the same for 2016-2018 model years on the Tesla forums. I have no idea if my suspension will fail, and am waiting on an appointment with Tesla. My vehicle is available for inspection should you deem it necessary. There were no warning signs at all, it just started happening on December 8, 2022 and has stayed consistent since then.
Additional Notes:
Significant creaking/squeaking of front suspension when driven st lower speeds, turning, and going over speed bumps. There are hundreds of other drivers complaining of the same for 2016-2018 model years on the Tesla forums. I have no idea if my suspension will fail, and am waiting on an appointment with Tesla. My vehicle is available for inspection should you deem it necessary. There were no warning signs at all, it just started happening on December 8, 2022 and has stayed consistent since then.
Mfg Campaign: 11497904
Recall Date: Dec 17, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hi, the car isn't allowing me to drive because I get a notification saying "Parking brake not applied, Vehicle may free roll". It's been getting worse each day. I see that Tesla recalled this issue for models from October and older. My Model X is a November baby however I believe the calipers are the same from the October and older models. Please help [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Hi, the car isn't allowing me to drive because I get a notification saying "Parking brake not applied, Vehicle may free roll". It's been getting worse each day. I see that Tesla recalled this issue for models from October and older. My Model X is a November baby however I believe the calipers are the same from the October and older models. Please help [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Hi, the car isn't allowing me to drive because I get a notification saying "Parking brake not applied, Vehicle may free roll". It's been getting worse each day. I see that Tesla recalled this issue for models from October and older. My Model X is a November baby however I believe the calipers are the same from the October and older models. Please help [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11497553
Recall Date: Dec 15, 2022
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
The 2nd row seats are loose and Tesla will not help cover the costs of repair citing its normal wear and tear. This is a safety issue that should be covered due to it only being a 6 year old car. This would mean that Tesla seats should be expected to fail after 6 years. That seems like a problem to me.
Corrective Action:
The 2nd row seats are loose and Tesla will not help cover the costs of repair citing its normal wear and tear. This is a safety issue that should be covered due to it only being a 6 year old car. This would mean that Tesla seats should be expected to fail after 6 years. That seems like a problem to me.
Additional Notes:
The 2nd row seats are loose and Tesla will not help cover the costs of repair citing its normal wear and tear. This is a safety issue that should be covered due to it only being a 6 year old car. This would mean that Tesla seats should be expected to fail after 6 years. That seems like a problem to me.
Mfg Campaign: 11496743
Recall Date: Dec 9, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Model S and X has a recall for vehicles from 2015 to October 2016 builds. The recall is about the "parking break not released" when shifting to drive. My Model X is built in November 2016 and occasionally gets the warning of "parking break not released" from time to time. I would like to aware you guys and to please look into this issue that im facing. It may help if you guys over at NHTSA can look into what parking break Part numbers are installed on models earlier than my November 2016 built. Thanks!
Corrective Action:
The Model S and X has a recall for vehicles from 2015 to October 2016 builds. The recall is about the "parking break not released" when shifting to drive. My Model X is built in November 2016 and occasionally gets the warning of "parking break not released" from time to time. I would like to aware you guys and to please look into this issue that im facing. It may help if you guys over at NHTSA can look into what parking break Part numbers are installed on models earlier than my November 2016 built. Thanks!
Additional Notes:
The Model S and X has a recall for vehicles from 2015 to October 2016 builds. The recall is about the "parking break not released" when shifting to drive. My Model X is built in November 2016 and occasionally gets the warning of "parking break not released" from time to time. I would like to aware you guys and to please look into this issue that im facing. It may help if you guys over at NHTSA can look into what parking break Part numbers are installed on models earlier than my November 2016 built. Thanks!
Mfg Campaign: 11494939
Recall Date: Nov 26, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle will lose turn signal sounds making it unclear whether turn signals are activated. Therefore the driver may expect that the signal is on when it is not, or take eyes off the road in order to perform a visual confirmation.
Corrective Action:
The vehicle will lose turn signal sounds making it unclear whether turn signals are activated. Therefore the driver may expect that the signal is on when it is not, or take eyes off the road in order to perform a visual confirmation.
Additional Notes:
The vehicle will lose turn signal sounds making it unclear whether turn signals are activated. Therefore the driver may expect that the signal is on when it is not, or take eyes off the road in order to perform a visual confirmation.
Mfg Campaign: 11494794
Recall Date: Nov 24, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
In a parking lot when going over a speed bump air suspension failed causing the car to become lower in the front and frequently rubbing against uneven ground. In Tesla model S and X vehicles sent to China, there has been a recall of approximately 30,000 vehicle recalls of these models of Tesla vehicles for faulty air suspension.
Corrective Action:
In a parking lot when going over a speed bump air suspension failed causing the car to become lower in the front and frequently rubbing against uneven ground. In Tesla model S and X vehicles sent to China, there has been a recall of approximately 30,000 vehicle recalls of these models of Tesla vehicles for faulty air suspension.
Additional Notes:
In a parking lot when going over a speed bump air suspension failed causing the car to become lower in the front and frequently rubbing against uneven ground. In Tesla model S and X vehicles sent to China, there has been a recall of approximately 30,000 vehicle recalls of these models of Tesla vehicles for faulty air suspension.
Mfg Campaign: 11494287
Recall Date: Nov 20, 2022
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
THERE ARE KEY FOBS, ONE EACH FOR THE TWO DRIVERS IN THE HOUSE. THESE ARE IDENTIFIED IN THE PROFILE SETTINGS. FOR THE PAST FOUR YEARS, AFTER A SPECIFIC UPDATE TO THE FIRMWARE (I CAN’T PINPOINT WHICH OR THE PRECISE MONTH/YEAR), USING A KEY FOB WILL FREQUENTLY, BUT ERRATICALLY CHOOSE THE WRONG PROFILE. BECAUSE OF THE DIFFERENCE IN DRIVER HEIGHTS, THIS MAY MEAN THAT THE SEAT IS ADJUSTING FORWARD CAUSING KNEES TO QUICKLY APPROACH THE AREA OF THE DASHBOARD. AS ONE EXAMPLE WHERE I HAVE PINPOINTED WHEN THIS IS LIKELY TO OCCUR, I WILL HAVE FINISHED CHARGING THE TESLA AT A SUPERCHARGER. I WILL TRY TO REVERSE OUT OF THE SPOT BEFORE NOTICING THAT THE WRONG PROFILE HAS BEEN SELECTED. SO AS THE CAR IS MOVING, MY KNEES ARE PUSHING FORWARD TOWARD THE DASH. BECAUSE I AM ANXIOUS AS THIS HAPPENS, I WILL QUICKLY BRAKE. TESLA FINALLY REPLACED ALL COMPONENTS (KEY FOBS, BUT ALSO THE PART THAT RECEIVES THE TRANSMISSION) WHICH TEMPORARILY CORRECTED THE SITUATION UNTIL IT STARTED UP AGAIN. I AM NOW ON MY FIFTH COMPLAINT TO TESLA AND HAVE YET ANOTHER APPOINTMENT TO HAVE IT FIXED. I THIINK THIS IS A DANGEROUS PROBLEM BECAUSE IT CAN AFFECT THE DRIVER WHILE THE CAR IS MOVING.
Corrective Action:
THERE ARE KEY FOBS, ONE EACH FOR THE TWO DRIVERS IN THE HOUSE. THESE ARE IDENTIFIED IN THE PROFILE SETTINGS. FOR THE PAST FOUR YEARS, AFTER A SPECIFIC UPDATE TO THE FIRMWARE (I CAN’T PINPOINT WHICH OR THE PRECISE MONTH/YEAR), USING A KEY FOB WILL FREQUENTLY, BUT ERRATICALLY CHOOSE THE WRONG PROFILE. BECAUSE OF THE DIFFERENCE IN DRIVER HEIGHTS, THIS MAY MEAN THAT THE SEAT IS ADJUSTING FORWARD CAUSING KNEES TO QUICKLY APPROACH THE AREA OF THE DASHBOARD. AS ONE EXAMPLE WHERE I HAVE PINPOINTED WHEN THIS IS LIKELY TO OCCUR, I WILL HAVE FINISHED CHARGING THE TESLA AT A SUPERCHARGER. I WILL TRY TO REVERSE OUT OF THE SPOT BEFORE NOTICING THAT THE WRONG PROFILE HAS BEEN SELECTED. SO AS THE CAR IS MOVING, MY KNEES ARE PUSHING FORWARD TOWARD THE DASH. BECAUSE I AM ANXIOUS AS THIS HAPPENS, I WILL QUICKLY BRAKE. TESLA FINALLY REPLACED ALL COMPONENTS (KEY FOBS, BUT ALSO THE PART THAT RECEIVES THE TRANSMISSION) WHICH TEMPORARILY CORRECTED THE SITUATION UNTIL IT STARTED UP AGAIN. I AM NOW ON MY FIFTH COMPLAINT TO TESLA AND HAVE YET ANOTHER APPOINTMENT TO HAVE IT FIXED. I THIINK THIS IS A DANGEROUS PROBLEM BECAUSE IT CAN AFFECT THE DRIVER WHILE THE CAR IS MOVING.
Additional Notes:
THERE ARE KEY FOBS, ONE EACH FOR THE TWO DRIVERS IN THE HOUSE. THESE ARE IDENTIFIED IN THE PROFILE SETTINGS. FOR THE PAST FOUR YEARS, AFTER A SPECIFIC UPDATE TO THE FIRMWARE (I CAN’T PINPOINT WHICH OR THE PRECISE MONTH/YEAR), USING A KEY FOB WILL FREQUENTLY, BUT ERRATICALLY CHOOSE THE WRONG PROFILE. BECAUSE OF THE DIFFERENCE IN DRIVER HEIGHTS, THIS MAY MEAN THAT THE SEAT IS ADJUSTING FORWARD CAUSING KNEES TO QUICKLY APPROACH THE AREA OF THE DASHBOARD. AS ONE EXAMPLE WHERE I HAVE PINPOINTED WHEN THIS IS LIKELY TO OCCUR, I WILL HAVE FINISHED CHARGING THE TESLA AT A SUPERCHARGER. I WILL TRY TO REVERSE OUT OF THE SPOT BEFORE NOTICING THAT THE WRONG PROFILE HAS BEEN SELECTED. SO AS THE CAR IS MOVING, MY KNEES ARE PUSHING FORWARD TOWARD THE DASH. BECAUSE I AM ANXIOUS AS THIS HAPPENS, I WILL QUICKLY BRAKE. TESLA FINALLY REPLACED ALL COMPONENTS (KEY FOBS, BUT ALSO THE PART THAT RECEIVES THE TRANSMISSION) WHICH TEMPORARILY CORRECTED THE SITUATION UNTIL IT STARTED UP AGAIN. I AM NOW ON MY FIFTH COMPLAINT TO TESLA AND HAVE YET ANOTHER APPOINTMENT TO HAVE IT FIXED. I THIINK THIS IS A DANGEROUS PROBLEM BECAUSE IT CAN AFFECT THE DRIVER WHILE THE CAR IS MOVING.
Mfg Campaign: 11494310
Recall Date: Nov 20, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2016 Tesla Model-X. The contact stated while reversing, the contact noticed that the front driver’s side of the vehicle inadvertently lowered, and an abnormal sound was heard coming from the vehicle. The contact examined the vehicle and noticed that the front driver’s side wheel was resting on the inner wheel well liner. The vehicle was towed to the dealer and the contact was informed that the front driver’s and passenger’s side suspension fore-link needed to be replaced. The vehicle was repaired. The manufacturer was contacted and authorized the repair of the vehicle. The failure mileage was 42,000.
Corrective Action:
The contact owns a 2016 Tesla Model-X. The contact stated while reversing, the contact noticed that the front driver’s side of the vehicle inadvertently lowered, and an abnormal sound was heard coming from the vehicle. The contact examined the vehicle and noticed that the front driver’s side wheel was resting on the inner wheel well liner. The vehicle was towed to the dealer and the contact was informed that the front driver’s and passenger’s side suspension fore-link needed to be replaced. The vehicle was repaired. The manufacturer was contacted and authorized the repair of the vehicle. The failure mileage was 42,000.
Additional Notes:
The contact owns a 2016 Tesla Model-X. The contact stated while reversing, the contact noticed that the front driver’s side of the vehicle inadvertently lowered, and an abnormal sound was heard coming from the vehicle. The contact examined the vehicle and noticed that the front driver’s side wheel was resting on the inner wheel well liner. The vehicle was towed to the dealer and the contact was informed that the front driver’s and passenger’s side suspension fore-link needed to be replaced. The vehicle was repaired. The manufacturer was contacted and authorized the repair of the vehicle. The failure mileage was 42,000.
Mfg Campaign: 11493706
Recall Date: Nov 15, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a liquid MCU behind the touch screen of my vehicle. The MCU liquid leaks out from the bottom of my screen all over the interior of my car - this happens even more during hot weather. I'm disturbed because I'm reading this liquid is in fact poisonous. Tesla will not do anything about this. This leaking liquid is creating dangerous conditions for my family. This is a manufacturing defect, touch screens are not meant to leak poisonous liquid.
Corrective Action:
There is a liquid MCU behind the touch screen of my vehicle. The MCU liquid leaks out from the bottom of my screen all over the interior of my car - this happens even more during hot weather. I'm disturbed because I'm reading this liquid is in fact poisonous. Tesla will not do anything about this. This leaking liquid is creating dangerous conditions for my family. This is a manufacturing defect, touch screens are not meant to leak poisonous liquid.
Additional Notes:
There is a liquid MCU behind the touch screen of my vehicle. The MCU liquid leaks out from the bottom of my screen all over the interior of my car - this happens even more during hot weather. I'm disturbed because I'm reading this liquid is in fact poisonous. Tesla will not do anything about this. This leaking liquid is creating dangerous conditions for my family. This is a manufacturing defect, touch screens are not meant to leak poisonous liquid.
Mfg Campaign: 11492994
Recall Date: Nov 10, 2022
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
If breaks you to change the entire head light at the cost of about 2500USD
Corrective Action:
If breaks you to change the entire head light at the cost of about 2500USD
Additional Notes:
If breaks you to change the entire head light at the cost of about 2500USD
Mfg Campaign: 11491511
Recall Date: Oct 30, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When pass under over pass, at the speed of less than 50km/h. It breaks for no reason
Corrective Action:
When pass under over pass, at the speed of less than 50km/h. It breaks for no reason
Additional Notes:
When pass under over pass, at the speed of less than 50km/h. It breaks for no reason
Mfg Campaign: 11491513
Recall Date: Oct 30, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Drivers Front fore link cracked. Suspension failure at speed Tesla TSB over this issue that says to replace parts. Tesla TSB SB-17-31-001 Tesla stated this doesn’t apply to my vehicle even though it clearly does.
Corrective Action:
Drivers Front fore link cracked. Suspension failure at speed Tesla TSB over this issue that says to replace parts. Tesla TSB SB-17-31-001 Tesla stated this doesn’t apply to my vehicle even though it clearly does.
Additional Notes:
Drivers Front fore link cracked. Suspension failure at speed Tesla TSB over this issue that says to replace parts. Tesla TSB SB-17-31-001 Tesla stated this doesn’t apply to my vehicle even though it clearly does.
Mfg Campaign: 11490894
Recall Date: Oct 25, 2022
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Vehicle's "Falcon Wing" doors would malfunction when exposed to direct sunlight where door panels would become hot. Doors would not open remotely due to the sensor believing an object was blocking the door, the message on screen would read "Obstacle detected" when no object was present. Occupants would manually have to hold down the open button on screen or the physical button in order to open the door. Which would open very slowly or stop oppening halfway due to a phantom object being detected. This would pose a risk for rear occupants unable to exit the vehicle in a timely manner in case of an emergency. The vehicle was taken into service 8 different times to address the issue. Service center claims they could not recreate the problem but found the tripod mounts for the infrared door sensor to be misaligned. Each time a temporary fix was performed and the problem would reappear not long after. Contact sent a certified mail letter to the manufacturer demanding a resolution or compensation for the issue. No response was ever received from the manufacturer. A 9th visit to the Tesla service center for the same issue netted a result where new tripod mounts that hold the infrared door sensor were installed. Since this repair, the Falcon wing doors operate normally most of the time but will still occasionally malfunction if the doors are exposed to direct sunlight for extended periods of time.
Corrective Action:
Vehicle's "Falcon Wing" doors would malfunction when exposed to direct sunlight where door panels would become hot. Doors would not open remotely due to the sensor believing an object was blocking the door, the message on screen would read "Obstacle detected" when no object was present. Occupants would manually have to hold down the open button on screen or the physical button in order to open the door. Which would open very slowly or stop oppening halfway due to a phantom object being detected. This would pose a risk for rear occupants unable to exit the vehicle in a timely manner in case of an emergency. The vehicle was taken into service 8 different times to address the issue. Service center claims they could not recreate the problem but found the tripod mounts for the infrared door sensor to be misaligned. Each time a temporary fix was performed and the problem would reappear not long after. Contact sent a certified mail letter to the manufacturer demanding a resolution or compensation for the issue. No response was ever received from the manufacturer. A 9th visit to the Tesla service center for the same issue netted a result where new tripod mounts that hold the infrared door sensor were installed. Since this repair, the Falcon wing doors operate normally most of the time but will still occasionally malfunction if the doors are exposed to direct sunlight for extended periods of time.
Additional Notes:
Vehicle's "Falcon Wing" doors would malfunction when exposed to direct sunlight where door panels would become hot. Doors would not open remotely due to the sensor believing an object was blocking the door, the message on screen would read "Obstacle detected" when no object was present. Occupants would manually have to hold down the open button on screen or the physical button in order to open the door. Which would open very slowly or stop oppening halfway due to a phantom object being detected. This would pose a risk for rear occupants unable to exit the vehicle in a timely manner in case of an emergency. The vehicle was taken into service 8 different times to address the issue. Service center claims they could not recreate the problem but found the tripod mounts for the infrared door sensor to be misaligned. Each time a temporary fix was performed and the problem would reappear not long after. Contact sent a certified mail letter to the manufacturer demanding a resolution or compensation for the issue. No response was ever received from the manufacturer. A 9th visit to the Tesla service center for the same issue netted a result where new tripod mounts that hold the infrared door sensor were installed. Since this repair, the Falcon wing doors operate normally most of the time but will still occasionally malfunction if the doors are exposed to direct sunlight for extended periods of time.
Mfg Campaign: 11490448
Recall Date: Oct 23, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The passenger front tire suspension makes a cracking sound on low speed. We brought our car to the local service center for repair twice over the past year (spent $5000), and the noise is still there. Tesla had a recall on this issue: https://cdn.motor1.com/pdf-files/sb-21-39-001-replace-front-drive-unit-halfshafts.pdf but they told me that my vehicle was not included, even though my vehicle was made during the time period that should be covered by the recall.
Corrective Action:
The passenger front tire suspension makes a cracking sound on low speed. We brought our car to the local service center for repair twice over the past year (spent $5000), and the noise is still there. Tesla had a recall on this issue: https://cdn.motor1.com/pdf-files/sb-21-39-001-replace-front-drive-unit-halfshafts.pdf but they told me that my vehicle was not included, even though my vehicle was made during the time period that should be covered by the recall.
Additional Notes:
The passenger front tire suspension makes a cracking sound on low speed. We brought our car to the local service center for repair twice over the past year (spent $5000), and the noise is still there. Tesla had a recall on this issue: https://cdn.motor1.com/pdf-files/sb-21-39-001-replace-front-drive-unit-halfshafts.pdf but they told me that my vehicle was not included, even though my vehicle was made during the time period that should be covered by the recall.
Mfg Campaign: 11490221
Recall Date: Oct 20, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Center Screen is leaking toxic fluid after researching online seems to be a common problem for many including myself. The liquid is slowly coming out the bottom of the screen onto the center console.
Corrective Action:
Center Screen is leaking toxic fluid after researching online seems to be a common problem for many including myself. The liquid is slowly coming out the bottom of the screen onto the center console.
Additional Notes:
Center Screen is leaking toxic fluid after researching online seems to be a common problem for many including myself. The liquid is slowly coming out the bottom of the screen onto the center console.
Mfg Campaign: 11488719
Recall Date: Oct 11, 2022
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on the highway at highway speeds. On this occasion, after detaching completely, the trim piece was observed through the rear view and side mirrors, shattering on the road and scattering debris across the highway, potentially causing a traffic hazard for the cars following. On this last occasion, the vehicle was also traveling with the assistance of the Adaptive Cruse Control and Forward Collision Warning features, which both caused the vehicle's emergency avoidance systems to activate when the proximity sensor was falsely triggered. If there were other vehicles nearby, this could have caused a high speed accident as my vehicle executed both an emergency braking and collision avoidance maneuver for no real reason. Please note that I have documented reports of the possible safety issues due to the wheel well trim detaching to the Tesla service department for several of the times I've had the vehicle in for repair. In all nine instances, I've been told that my vehicle is the only one that exhibits this problem. A statement I find difficult to believe as I have observed other vehicles of the same make and model driving around without the trim pieces, and just recently captured a photograph of a Model X driving on the highway with the trim piece detaching as the wind was catching it. See the red arrow in the photograph attached below.
Corrective Action:
On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on the highway at highway speeds. On this occasion, after detaching completely, the trim piece was observed through the rear view and side mirrors, shattering on the road and scattering debris across the highway, potentially causing a traffic hazard for the cars following. On this last occasion, the vehicle was also traveling with the assistance of the Adaptive Cruse Control and Forward Collision Warning features, which both caused the vehicle's emergency avoidance systems to activate when the proximity sensor was falsely triggered. If there were other vehicles nearby, this could have caused a high speed accident as my vehicle executed both an emergency braking and collision avoidance maneuver for no real reason. Please note that I have documented reports of the possible safety issues due to the wheel well trim detaching to the Tesla service department for several of the times I've had the vehicle in for repair. In all nine instances, I've been told that my vehicle is the only one that exhibits this problem. A statement I find difficult to believe as I have observed other vehicles of the same make and model driving around without the trim pieces, and just recently captured a photograph of a Model X driving on the highway with the trim piece detaching as the wind was catching it. See the red arrow in the photograph attached below.
Additional Notes:
On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on the highway at highway speeds. On this occasion, after detaching completely, the trim piece was observed through the rear view and side mirrors, shattering on the road and scattering debris across the highway, potentially causing a traffic hazard for the cars following. On this last occasion, the vehicle was also traveling with the assistance of the Adaptive Cruse Control and Forward Collision Warning features, which both caused the vehicle's emergency avoidance systems to activate when the proximity sensor was falsely triggered. If there were other vehicles nearby, this could have caused a high speed accident as my vehicle executed both an emergency braking and collision avoidance maneuver for no real reason. Please note that I have documented reports of the possible safety issues due to the wheel well trim detaching to the Tesla service department for several of the times I've had the vehicle in for repair. In all nine instances, I've been told that my vehicle is the only one that exhibits this problem. A statement I find difficult to believe as I have observed other vehicles of the same make and model driving around without the trim pieces, and just recently captured a photograph of a Model X driving on the highway with the trim piece detaching as the wind was catching it. See the red arrow in the photograph attached below.
Mfg Campaign: 11487520
Recall Date: Oct 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on the highway at highway speeds. On this occasion, after detaching completely, the trim piece was observed through the rear view and side mirrors, shattering on the road and scattering debris across the highway, potentially causing a traffic hazard for the cars following. On this last occasion, the vehicle was also traveling with the assistance of the Adaptive Cruse Control and Forward Collision Warning features, which both caused the vehicle's emergency avoidance systems to activate when the proximity sensor was falsely triggered. If there were other vehicles nearby, this could have caused a high speed accident as my vehicle executed both an emergency braking and collision avoidance maneuver for no real reason. Please note that I have documented reports of the possible safety issues due to the wheel well trim detaching to the Tesla service department for several of the times I've had the vehicle in for repair. In all nine instances, I've been told that my vehicle is the only one that exhibits this problem. A statement I find difficult to believe as I have observed other vehicles of the same make and model driving around without the trim pieces, and just recently captured a photograph of a Model X driving on the highway with the trim piece detaching as the wind was catching it. See the red arrow in the photograph attached below.
Corrective Action:
On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on the highway at highway speeds. On this occasion, after detaching completely, the trim piece was observed through the rear view and side mirrors, shattering on the road and scattering debris across the highway, potentially causing a traffic hazard for the cars following. On this last occasion, the vehicle was also traveling with the assistance of the Adaptive Cruse Control and Forward Collision Warning features, which both caused the vehicle's emergency avoidance systems to activate when the proximity sensor was falsely triggered. If there were other vehicles nearby, this could have caused a high speed accident as my vehicle executed both an emergency braking and collision avoidance maneuver for no real reason. Please note that I have documented reports of the possible safety issues due to the wheel well trim detaching to the Tesla service department for several of the times I've had the vehicle in for repair. In all nine instances, I've been told that my vehicle is the only one that exhibits this problem. A statement I find difficult to believe as I have observed other vehicles of the same make and model driving around without the trim pieces, and just recently captured a photograph of a Model X driving on the highway with the trim piece detaching as the wind was catching it. See the red arrow in the photograph attached below.
Additional Notes:
On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on the highway at highway speeds. On this occasion, after detaching completely, the trim piece was observed through the rear view and side mirrors, shattering on the road and scattering debris across the highway, potentially causing a traffic hazard for the cars following. On this last occasion, the vehicle was also traveling with the assistance of the Adaptive Cruse Control and Forward Collision Warning features, which both caused the vehicle's emergency avoidance systems to activate when the proximity sensor was falsely triggered. If there were other vehicles nearby, this could have caused a high speed accident as my vehicle executed both an emergency braking and collision avoidance maneuver for no real reason. Please note that I have documented reports of the possible safety issues due to the wheel well trim detaching to the Tesla service department for several of the times I've had the vehicle in for repair. In all nine instances, I've been told that my vehicle is the only one that exhibits this problem. A statement I find difficult to believe as I have observed other vehicles of the same make and model driving around without the trim pieces, and just recently captured a photograph of a Model X driving on the highway with the trim piece detaching as the wind was catching it. See the red arrow in the photograph attached below.
Mfg Campaign: 11487520
Recall Date: Oct 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on the highway at highway speeds. On this occasion, after detaching completely, the trim piece was observed through the rear view and side mirrors, shattering on the road and scattering debris across the highway, potentially causing a traffic hazard for the cars following. On this last occasion, the vehicle was also traveling with the assistance of the Adaptive Cruse Control and Forward Collision Warning features, which both caused the vehicle's emergency avoidance systems to activate when the proximity sensor was falsely triggered. If there were other vehicles nearby, this could have caused a high speed accident as my vehicle executed both an emergency braking and collision avoidance maneuver for no real reason. Please note that I have documented reports of the possible safety issues due to the wheel well trim detaching to the Tesla service department for several of the times I've had the vehicle in for repair. In all nine instances, I've been told that my vehicle is the only one that exhibits this problem. A statement I find difficult to believe as I have observed other vehicles of the same make and model driving around without the trim pieces, and just recently captured a photograph of a Model X driving on the highway with the trim piece detaching as the wind was catching it. See the red arrow in the photograph attached below.
Corrective Action:
On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on the highway at highway speeds. On this occasion, after detaching completely, the trim piece was observed through the rear view and side mirrors, shattering on the road and scattering debris across the highway, potentially causing a traffic hazard for the cars following. On this last occasion, the vehicle was also traveling with the assistance of the Adaptive Cruse Control and Forward Collision Warning features, which both caused the vehicle's emergency avoidance systems to activate when the proximity sensor was falsely triggered. If there were other vehicles nearby, this could have caused a high speed accident as my vehicle executed both an emergency braking and collision avoidance maneuver for no real reason. Please note that I have documented reports of the possible safety issues due to the wheel well trim detaching to the Tesla service department for several of the times I've had the vehicle in for repair. In all nine instances, I've been told that my vehicle is the only one that exhibits this problem. A statement I find difficult to believe as I have observed other vehicles of the same make and model driving around without the trim pieces, and just recently captured a photograph of a Model X driving on the highway with the trim piece detaching as the wind was catching it. See the red arrow in the photograph attached below.
Additional Notes:
On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on the highway at highway speeds. On this occasion, after detaching completely, the trim piece was observed through the rear view and side mirrors, shattering on the road and scattering debris across the highway, potentially causing a traffic hazard for the cars following. On this last occasion, the vehicle was also traveling with the assistance of the Adaptive Cruse Control and Forward Collision Warning features, which both caused the vehicle's emergency avoidance systems to activate when the proximity sensor was falsely triggered. If there were other vehicles nearby, this could have caused a high speed accident as my vehicle executed both an emergency braking and collision avoidance maneuver for no real reason. Please note that I have documented reports of the possible safety issues due to the wheel well trim detaching to the Tesla service department for several of the times I've had the vehicle in for repair. In all nine instances, I've been told that my vehicle is the only one that exhibits this problem. A statement I find difficult to believe as I have observed other vehicles of the same make and model driving around without the trim pieces, and just recently captured a photograph of a Model X driving on the highway with the trim piece detaching as the wind was catching it. See the red arrow in the photograph attached below.
Mfg Campaign: 11487520
Recall Date: Oct 2, 2022
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
On Tuesday September 13th 2022 morning around 10.55am EST, I had entered the Hindu temple of Florida premises driving my TESLA model X. I slowly progressed towards the parking spot and made a slow right turn to park the car. At that time the Tesla suddenly accelerated at full speed, took off like a rocket, jumped the curb, knocked down a sign post and jumped into the ditch which leads into a pond. The car veered to the right, jumped out of the ditch back toward the parking spots, hit two vehicles ( a Honda CRV and a Lexus) with a significant force and hit a tree with a big impact and finally stopped. Surprisingly airbags did not deploy. I was wearing the seat belt and was the only one inside the vehicle. Fortunately with gods grace I escaped with minimal injuries. I get nightmares every day since then thinking about how close to death I was. Had the gone gone straight into the pond, I could have drown to death inside the vehicle, had it gone in a different direction and hit those concrete walls of the temple, I could have been crushed. More significant was it did not run over any of the visitors who frequent thaw temple! This sudden unintended acceleration not only shocked me but also shocked several people who were witness to this crazy event. The CCTV footage I obtained shows the car going towards the parking spot and caught the initial acceleration and take off and the big thuds twice that ensue within a few seconds. I have heard Tesla cars were involved in certain freak accidents but never imagined that I could be part of one. I’m uploading a few photos, a video clip and a cctv footage clip for your review. I read reports that Tesla blamed these type of unintended acceleration on driver errors pressing the gas pedal! I’m in total disbelief how in the USA with so many safety standards and accountability, that this can continue to happen. ~ [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
On Tuesday September 13th 2022 morning around 10.55am EST, I had entered the Hindu temple of Florida premises driving my TESLA model X. I slowly progressed towards the parking spot and made a slow right turn to park the car. At that time the Tesla suddenly accelerated at full speed, took off like a rocket, jumped the curb, knocked down a sign post and jumped into the ditch which leads into a pond. The car veered to the right, jumped out of the ditch back toward the parking spots, hit two vehicles ( a Honda CRV and a Lexus) with a significant force and hit a tree with a big impact and finally stopped. Surprisingly airbags did not deploy. I was wearing the seat belt and was the only one inside the vehicle. Fortunately with gods grace I escaped with minimal injuries. I get nightmares every day since then thinking about how close to death I was. Had the gone gone straight into the pond, I could have drown to death inside the vehicle, had it gone in a different direction and hit those concrete walls of the temple, I could have been crushed. More significant was it did not run over any of the visitors who frequent thaw temple! This sudden unintended acceleration not only shocked me but also shocked several people who were witness to this crazy event. The CCTV footage I obtained shows the car going towards the parking spot and caught the initial acceleration and take off and the big thuds twice that ensue within a few seconds. I have heard Tesla cars were involved in certain freak accidents but never imagined that I could be part of one. I’m uploading a few photos, a video clip and a cctv footage clip for your review. I read reports that Tesla blamed these type of unintended acceleration on driver errors pressing the gas pedal! I’m in total disbelief how in the USA with so many safety standards and accountability, that this can continue to happen. ~ [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
On Tuesday September 13th 2022 morning around 10.55am EST, I had entered the Hindu temple of Florida premises driving my TESLA model X. I slowly progressed towards the parking spot and made a slow right turn to park the car. At that time the Tesla suddenly accelerated at full speed, took off like a rocket, jumped the curb, knocked down a sign post and jumped into the ditch which leads into a pond. The car veered to the right, jumped out of the ditch back toward the parking spots, hit two vehicles ( a Honda CRV and a Lexus) with a significant force and hit a tree with a big impact and finally stopped. Surprisingly airbags did not deploy. I was wearing the seat belt and was the only one inside the vehicle. Fortunately with gods grace I escaped with minimal injuries. I get nightmares every day since then thinking about how close to death I was. Had the gone gone straight into the pond, I could have drown to death inside the vehicle, had it gone in a different direction and hit those concrete walls of the temple, I could have been crushed. More significant was it did not run over any of the visitors who frequent thaw temple! This sudden unintended acceleration not only shocked me but also shocked several people who were witness to this crazy event. The CCTV footage I obtained shows the car going towards the parking spot and caught the initial acceleration and take off and the big thuds twice that ensue within a few seconds. I have heard Tesla cars were involved in certain freak accidents but never imagined that I could be part of one. I’m uploading a few photos, a video clip and a cctv footage clip for your review. I read reports that Tesla blamed these type of unintended acceleration on driver errors pressing the gas pedal! I’m in total disbelief how in the USA with so many safety standards and accountability, that this can continue to happen. ~ [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11485773
Recall Date: Sep 21, 2022
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