Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-014
Recall Date: Nov 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Consumer Complaints
112 ComplaintsTesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2020 Tesla Model S. The contact stated that the vehicle was designed with a safety feature that allowed the front driver's seat to move back when the vehicle was in park (P). The contact stated while at a complete stop and picking up her son, she opened and closed the driver's side door to allow the front passenger's side door to open while the vehicle was in drive (D) and the brake pedal was depressed. However, the front driver's seat moved back, causing her foot to release the brake pedal and the vehicle moved forward. The contact stated that she panicked and extended her foot to reach the brake pedal; however, she depressed the accelerator pedal unintendedly. The vehicle accelerated, crashed into a fence, and crashed into an unoccupied vehicle that was parked inside the fence. The air bags deployed. The contact sustained a concussion, pain on the right side of her body, high blood pressure, trauma, loss of memory, dizziness, and bruises on her thighs. The contact had been seeking medical assistance. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The contact attempted to notify the manufacturer of the failure but had not been able to reach the manufacturer. The failure mileage was unknown.
Corrective Action:
The contact owned a 2020 Tesla Model S. The contact stated that the vehicle was designed with a safety feature that allowed the front driver's seat to move back when the vehicle was in park (P). The contact stated while at a complete stop and picking up her son, she opened and closed the driver's side door to allow the front passenger's side door to open while the vehicle was in drive (D) and the brake pedal was depressed. However, the front driver's seat moved back, causing her foot to release the brake pedal and the vehicle moved forward. The contact stated that she panicked and extended her foot to reach the brake pedal; however, she depressed the accelerator pedal unintendedly. The vehicle accelerated, crashed into a fence, and crashed into an unoccupied vehicle that was parked inside the fence. The air bags deployed. The contact sustained a concussion, pain on the right side of her body, high blood pressure, trauma, loss of memory, dizziness, and bruises on her thighs. The contact had been seeking medical assistance. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The contact attempted to notify the manufacturer of the failure but had not been able to reach the manufacturer. The failure mileage was unknown.
Additional Notes:
The contact owned a 2020 Tesla Model S. The contact stated that the vehicle was designed with a safety feature that allowed the front driver's seat to move back when the vehicle was in park (P). The contact stated while at a complete stop and picking up her son, she opened and closed the driver's side door to allow the front passenger's side door to open while the vehicle was in drive (D) and the brake pedal was depressed. However, the front driver's seat moved back, causing her foot to release the brake pedal and the vehicle moved forward. The contact stated that she panicked and extended her foot to reach the brake pedal; however, she depressed the accelerator pedal unintendedly. The vehicle accelerated, crashed into a fence, and crashed into an unoccupied vehicle that was parked inside the fence. The air bags deployed. The contact sustained a concussion, pain on the right side of her body, high blood pressure, trauma, loss of memory, dizziness, and bruises on her thighs. The contact had been seeking medical assistance. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The contact attempted to notify the manufacturer of the failure but had not been able to reach the manufacturer. The failure mileage was unknown.
Mfg Campaign: 11496438
Recall Date: Dec 7, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2020 Tesla Model S. The contact stated while driving 75 MPH with the Adaptive Cruise Control activated, the vehicle inadvertently decelerated to 52 MPH. During the failure a second vehicle nearly crashed into the rear of the vehicle. The contact indicated that no warning lights were displayed. The failure occurred on several occasions. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 30,000.
Corrective Action:
The contact owns a 2020 Tesla Model S. The contact stated while driving 75 MPH with the Adaptive Cruise Control activated, the vehicle inadvertently decelerated to 52 MPH. During the failure a second vehicle nearly crashed into the rear of the vehicle. The contact indicated that no warning lights were displayed. The failure occurred on several occasions. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 30,000.
Additional Notes:
The contact owns a 2020 Tesla Model S. The contact stated while driving 75 MPH with the Adaptive Cruise Control activated, the vehicle inadvertently decelerated to 52 MPH. During the failure a second vehicle nearly crashed into the rear of the vehicle. The contact indicated that no warning lights were displayed. The failure occurred on several occasions. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 30,000.
Mfg Campaign: 11493516
Recall Date: Nov 14, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Please note this is 2nd time in one year my axles being replaced due to vibrations and popping noise. They are also changing this to customer even know they installed wrong design axles previously. This should be still under drive train warranty which is 8 yers and u limited mileage
Corrective Action:
Please note this is 2nd time in one year my axles being replaced due to vibrations and popping noise. They are also changing this to customer even know they installed wrong design axles previously. This should be still under drive train warranty which is 8 yers and u limited mileage
Additional Notes:
Please note this is 2nd time in one year my axles being replaced due to vibrations and popping noise. They are also changing this to customer even know they installed wrong design axles previously. This should be still under drive train warranty which is 8 yers and u limited mileage
Mfg Campaign: 11492982
Recall Date: Nov 9, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Please note this is 2nd time in one year my axles being replaced due to vibrations and popping noise. They are also changing this to customer even know they installed wrong design axles previously. This should be still under drive train warranty which is 8 yers and u limited mileage
Corrective Action:
Please note this is 2nd time in one year my axles being replaced due to vibrations and popping noise. They are also changing this to customer even know they installed wrong design axles previously. This should be still under drive train warranty which is 8 yers and u limited mileage
Additional Notes:
Please note this is 2nd time in one year my axles being replaced due to vibrations and popping noise. They are also changing this to customer even know they installed wrong design axles previously. This should be still under drive train warranty which is 8 yers and u limited mileage
Mfg Campaign: 11492982
Recall Date: Nov 9, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was on the interstate with my cruise control set at 75 mph. Traffic was normal when all of a sudden the brakes were applied and my speed quickly decelerated by at least 20 mph. I immediately physically applied the brakes to disengage the cruise control and immediately speed up again so that I would not get rear ended by the car behind me. This event happened 5 more times through my road trip while I was using the autopilot AND cruise control.
Corrective Action:
I was on the interstate with my cruise control set at 75 mph. Traffic was normal when all of a sudden the brakes were applied and my speed quickly decelerated by at least 20 mph. I immediately physically applied the brakes to disengage the cruise control and immediately speed up again so that I would not get rear ended by the car behind me. This event happened 5 more times through my road trip while I was using the autopilot AND cruise control.
Additional Notes:
I was on the interstate with my cruise control set at 75 mph. Traffic was normal when all of a sudden the brakes were applied and my speed quickly decelerated by at least 20 mph. I immediately physically applied the brakes to disengage the cruise control and immediately speed up again so that I would not get rear ended by the car behind me. This event happened 5 more times through my road trip while I was using the autopilot AND cruise control.
Mfg Campaign: 11490149
Recall Date: Oct 20, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using adaptive cruise control on the highway. During the day. I experienced multiple instances of unnecessary braking. Once when another car was close behind me. I think the car was overreacting to passing cars or shadows or dips in the road. It did not seem to happen while driving at night. At times it happened about every fifteen minutes. At other times it would be about once an hour. Sometimes the car would recover and accelerate again quickly and at other times I had to step on the accelerator pedal
Corrective Action:
While using adaptive cruise control on the highway. During the day. I experienced multiple instances of unnecessary braking. Once when another car was close behind me. I think the car was overreacting to passing cars or shadows or dips in the road. It did not seem to happen while driving at night. At times it happened about every fifteen minutes. At other times it would be about once an hour. Sometimes the car would recover and accelerate again quickly and at other times I had to step on the accelerator pedal
Additional Notes:
While using adaptive cruise control on the highway. During the day. I experienced multiple instances of unnecessary braking. Once when another car was close behind me. I think the car was overreacting to passing cars or shadows or dips in the road. It did not seem to happen while driving at night. At times it happened about every fifteen minutes. At other times it would be about once an hour. Sometimes the car would recover and accelerate again quickly and at other times I had to step on the accelerator pedal
Mfg Campaign: 11489469
Recall Date: Oct 16, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The tesla full self driving was on and it turned my car into the guardrail in the middle of the highway all by itself for no reason at 70mph. It looked like a truck was turning into my lane and instead of stopping the car swerved into the grass and I hit the guard rail. The car was totaled. I have a video of the incident. This is one of the videos: https://www.veed.io/view/8e44fe01-a7ab-457c-90ee-4f7089bfe33c Full self driving was on the whole time. When I tried to take over it was too late to stop it and the brakes did not work or stop. The airbag did not go off. There had to be an error with the full self driving that decided I should go into the guardrail.
Corrective Action:
The tesla full self driving was on and it turned my car into the guardrail in the middle of the highway all by itself for no reason at 70mph. It looked like a truck was turning into my lane and instead of stopping the car swerved into the grass and I hit the guard rail. The car was totaled. I have a video of the incident. This is one of the videos: https://www.veed.io/view/8e44fe01-a7ab-457c-90ee-4f7089bfe33c Full self driving was on the whole time. When I tried to take over it was too late to stop it and the brakes did not work or stop. The airbag did not go off. There had to be an error with the full self driving that decided I should go into the guardrail.
Additional Notes:
The tesla full self driving was on and it turned my car into the guardrail in the middle of the highway all by itself for no reason at 70mph. It looked like a truck was turning into my lane and instead of stopping the car swerved into the grass and I hit the guard rail. The car was totaled. I have a video of the incident. This is one of the videos: https://www.veed.io/view/8e44fe01-a7ab-457c-90ee-4f7089bfe33c Full self driving was on the whole time. When I tried to take over it was too late to stop it and the brakes did not work or stop. The airbag did not go off. There had to be an error with the full self driving that decided I should go into the guardrail.
Mfg Campaign: 11480669
Recall Date: Aug 22, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The tesla full self driving was on and it turned my car into the guardrail in the middle of the highway all by itself for no reason at 70mph. It looked like a truck was turning into my lane and instead of stopping the car swerved into the grass and I hit the guard rail. The car was totaled. I have a video of the incident. This is one of the videos: https://www.veed.io/view/8e44fe01-a7ab-457c-90ee-4f7089bfe33c Full self driving was on the whole time. When I tried to take over it was too late to stop it and the brakes did not work or stop. The airbag did not go off. There had to be an error with the full self driving that decided I should go into the guardrail.
Corrective Action:
The tesla full self driving was on and it turned my car into the guardrail in the middle of the highway all by itself for no reason at 70mph. It looked like a truck was turning into my lane and instead of stopping the car swerved into the grass and I hit the guard rail. The car was totaled. I have a video of the incident. This is one of the videos: https://www.veed.io/view/8e44fe01-a7ab-457c-90ee-4f7089bfe33c Full self driving was on the whole time. When I tried to take over it was too late to stop it and the brakes did not work or stop. The airbag did not go off. There had to be an error with the full self driving that decided I should go into the guardrail.
Additional Notes:
The tesla full self driving was on and it turned my car into the guardrail in the middle of the highway all by itself for no reason at 70mph. It looked like a truck was turning into my lane and instead of stopping the car swerved into the grass and I hit the guard rail. The car was totaled. I have a video of the incident. This is one of the videos: https://www.veed.io/view/8e44fe01-a7ab-457c-90ee-4f7089bfe33c Full self driving was on the whole time. When I tried to take over it was too late to stop it and the brakes did not work or stop. The airbag did not go off. There had to be an error with the full self driving that decided I should go into the guardrail.
Mfg Campaign: 11480669
Recall Date: Aug 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The tesla full self driving was on and it turned my car into the guardrail in the middle of the highway all by itself for no reason at 70mph. It looked like a truck was turning into my lane and instead of stopping the car swerved into the grass and I hit the guard rail. The car was totaled. I have a video of the incident. This is one of the videos: https://www.veed.io/view/8e44fe01-a7ab-457c-90ee-4f7089bfe33c Full self driving was on the whole time. When I tried to take over it was too late to stop it and the brakes did not work or stop. The airbag did not go off. There had to be an error with the full self driving that decided I should go into the guardrail.
Corrective Action:
The tesla full self driving was on and it turned my car into the guardrail in the middle of the highway all by itself for no reason at 70mph. It looked like a truck was turning into my lane and instead of stopping the car swerved into the grass and I hit the guard rail. The car was totaled. I have a video of the incident. This is one of the videos: https://www.veed.io/view/8e44fe01-a7ab-457c-90ee-4f7089bfe33c Full self driving was on the whole time. When I tried to take over it was too late to stop it and the brakes did not work or stop. The airbag did not go off. There had to be an error with the full self driving that decided I should go into the guardrail.
Additional Notes:
The tesla full self driving was on and it turned my car into the guardrail in the middle of the highway all by itself for no reason at 70mph. It looked like a truck was turning into my lane and instead of stopping the car swerved into the grass and I hit the guard rail. The car was totaled. I have a video of the incident. This is one of the videos: https://www.veed.io/view/8e44fe01-a7ab-457c-90ee-4f7089bfe33c Full self driving was on the whole time. When I tried to take over it was too late to stop it and the brakes did not work or stop. The airbag did not go off. There had to be an error with the full self driving that decided I should go into the guardrail.
Mfg Campaign: 11480669
Recall Date: Aug 22, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
Potential Consequences:
The contact owns a 2020 Tesla Model S. The contact stated while driving approximately 70 MPH in the left lane on the highway, a vehicle approached on the right side of the roadway and the Forward Collision Avoidance: Emergency Automatic Braking feature activated and slowed the vehicle to 20 MPH. The contact disengaged the semi-autonomous auto pilot and brought the vehicle back up to highway speeds. The contact was not aware of any warning light being illuminated. The contact had not taken the vehicle to a local dealer to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,500. The consumer stated this is the fourth time the car has slammed the brakes on by itself.
Corrective Action:
The contact owns a 2020 Tesla Model S. The contact stated while driving approximately 70 MPH in the left lane on the highway, a vehicle approached on the right side of the roadway and the Forward Collision Avoidance: Emergency Automatic Braking feature activated and slowed the vehicle to 20 MPH. The contact disengaged the semi-autonomous auto pilot and brought the vehicle back up to highway speeds. The contact was not aware of any warning light being illuminated. The contact had not taken the vehicle to a local dealer to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,500. The consumer stated this is the fourth time the car has slammed the brakes on by itself.
Additional Notes:
The contact owns a 2020 Tesla Model S. The contact stated while driving approximately 70 MPH in the left lane on the highway, a vehicle approached on the right side of the roadway and the Forward Collision Avoidance: Emergency Automatic Braking feature activated and slowed the vehicle to 20 MPH. The contact disengaged the semi-autonomous auto pilot and brought the vehicle back up to highway speeds. The contact was not aware of any warning light being illuminated. The contact had not taken the vehicle to a local dealer to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,500. The consumer stated this is the fourth time the car has slammed the brakes on by itself.
Mfg Campaign: 11477398
Recall Date: Aug 3, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear trunk would not open and stayed locked. Pressing the rear trunk button, using the app and even trying to open the trunk using the dashboard screen would not open the trunk. Lastly, even when I tried to pull/push on the emergency latch from within the vehicle (inside of it) the trunk would still not detach and open. If a child was stuck in the trunk and tried to hit the emergency latch button (that pulls on a mechanical cable) the trunk would still not open. This is a big safety issue that Tesla knows about. Several Tesla vehicles have suffered from the same fate. Tesla confirmed it has to do with a lock actuator. Tesla came out to replace the actuator. However if one of my younger kids were to get stuck in the trunk and despite pushing or pulling on the emergency latch, ... the trunk would not have opened for them.
Corrective Action:
The rear trunk would not open and stayed locked. Pressing the rear trunk button, using the app and even trying to open the trunk using the dashboard screen would not open the trunk. Lastly, even when I tried to pull/push on the emergency latch from within the vehicle (inside of it) the trunk would still not detach and open. If a child was stuck in the trunk and tried to hit the emergency latch button (that pulls on a mechanical cable) the trunk would still not open. This is a big safety issue that Tesla knows about. Several Tesla vehicles have suffered from the same fate. Tesla confirmed it has to do with a lock actuator. Tesla came out to replace the actuator. However if one of my younger kids were to get stuck in the trunk and despite pushing or pulling on the emergency latch, ... the trunk would not have opened for them.
Additional Notes:
The rear trunk would not open and stayed locked. Pressing the rear trunk button, using the app and even trying to open the trunk using the dashboard screen would not open the trunk. Lastly, even when I tried to pull/push on the emergency latch from within the vehicle (inside of it) the trunk would still not detach and open. If a child was stuck in the trunk and tried to hit the emergency latch button (that pulls on a mechanical cable) the trunk would still not open. This is a big safety issue that Tesla knows about. Several Tesla vehicles have suffered from the same fate. Tesla confirmed it has to do with a lock actuator. Tesla came out to replace the actuator. However if one of my younger kids were to get stuck in the trunk and despite pushing or pulling on the emergency latch, ... the trunk would not have opened for them.
Mfg Campaign: 11476746
Recall Date: Jul 31, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving at night if someone doesnt turn off there high beams the car will randomly slam on the breaks as if its going to hit something. Low beans dont effect it but high beams do while your driving past another car.
Corrective Action:
While driving at night if someone doesnt turn off there high beams the car will randomly slam on the breaks as if its going to hit something. Low beans dont effect it but high beams do while your driving past another car.
Additional Notes:
While driving at night if someone doesnt turn off there high beams the car will randomly slam on the breaks as if its going to hit something. Low beans dont effect it but high beams do while your driving past another car.
Mfg Campaign: 11475223
Recall Date: Jul 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving at night if someone doesnt turn off there high beams the car will randomly slam on the breaks as if its going to hit something. Low beans dont effect it but high beams do while your driving past another car.
Corrective Action:
While driving at night if someone doesnt turn off there high beams the car will randomly slam on the breaks as if its going to hit something. Low beans dont effect it but high beams do while your driving past another car.
Additional Notes:
While driving at night if someone doesnt turn off there high beams the car will randomly slam on the breaks as if its going to hit something. Low beans dont effect it but high beams do while your driving past another car.
Mfg Campaign: 11475223
Recall Date: Jul 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving with adaptive cruise control or auto pilot the car will apply the breaks for flashing yellow lights. Random times there is nothing around and it will just tap the breaks lunging you forward then contrinues as normal.
Corrective Action:
While driving with adaptive cruise control or auto pilot the car will apply the breaks for flashing yellow lights. Random times there is nothing around and it will just tap the breaks lunging you forward then contrinues as normal.
Additional Notes:
While driving with adaptive cruise control or auto pilot the car will apply the breaks for flashing yellow lights. Random times there is nothing around and it will just tap the breaks lunging you forward then contrinues as normal.
Mfg Campaign: 11474994
Recall Date: Jul 20, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving with adaptive cruise control or auto pilot the car will apply the breaks for flashing yellow lights. Random times there is nothing around and it will just tap the breaks lunging you forward then contrinues as normal.
Corrective Action:
While driving with adaptive cruise control or auto pilot the car will apply the breaks for flashing yellow lights. Random times there is nothing around and it will just tap the breaks lunging you forward then contrinues as normal.
Additional Notes:
While driving with adaptive cruise control or auto pilot the car will apply the breaks for flashing yellow lights. Random times there is nothing around and it will just tap the breaks lunging you forward then contrinues as normal.
Mfg Campaign: 11474994
Recall Date: Jul 20, 2022
Tesla, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2020 Tesla Model S. The contact stated that while his son was driving approximately 50 MPH, the front trunk hood opened without being activated. The contact stated no warning light was illuminated. After the front trunk hood had opened, the panel light informed the driver that the front trunk hood was in the raised position. The contact's son was able to safely pull over close the front trunk hood. The front trunk hood was damage where it was attached to the latches and brackets. The contact had taken the vehicle to the dealer and was informed that the damage and failure was not due to NHTSA Campaign Number 21V00B000 (Latches, Locks, Linkages). The latch position had been adjusted and repaired by the dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2020 Tesla Model S. The contact stated that while his son was driving approximately 50 MPH, the front trunk hood opened without being activated. The contact stated no warning light was illuminated. After the front trunk hood had opened, the panel light informed the driver that the front trunk hood was in the raised position. The contact's son was able to safely pull over close the front trunk hood. The front trunk hood was damage where it was attached to the latches and brackets. The contact had taken the vehicle to the dealer and was informed that the damage and failure was not due to NHTSA Campaign Number 21V00B000 (Latches, Locks, Linkages). The latch position had been adjusted and repaired by the dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2020 Tesla Model S. The contact stated that while his son was driving approximately 50 MPH, the front trunk hood opened without being activated. The contact stated no warning light was illuminated. After the front trunk hood had opened, the panel light informed the driver that the front trunk hood was in the raised position. The contact's son was able to safely pull over close the front trunk hood. The front trunk hood was damage where it was attached to the latches and brackets. The contact had taken the vehicle to the dealer and was informed that the damage and failure was not due to NHTSA Campaign Number 21V00B000 (Latches, Locks, Linkages). The latch position had been adjusted and repaired by the dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11462285
Recall Date: Apr 26, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have experienced 5 occasions where the Tesla Model S software and instrument panel has shut down and rebooted while driving. This also happened while waiting at an intersection. The vehicle would not operate properly. Traffic was blocked. All human sense of control is lost. This is a repeating occurrence. Twice I have reported to Tesla and Twice they said that they cannot and will not resolve it.
Corrective Action:
I have experienced 5 occasions where the Tesla Model S software and instrument panel has shut down and rebooted while driving. This also happened while waiting at an intersection. The vehicle would not operate properly. Traffic was blocked. All human sense of control is lost. This is a repeating occurrence. Twice I have reported to Tesla and Twice they said that they cannot and will not resolve it.
Additional Notes:
I have experienced 5 occasions where the Tesla Model S software and instrument panel has shut down and rebooted while driving. This also happened while waiting at an intersection. The vehicle would not operate properly. Traffic was blocked. All human sense of control is lost. This is a repeating occurrence. Twice I have reported to Tesla and Twice they said that they cannot and will not resolve it.
Mfg Campaign: 11458540
Recall Date: Mar 27, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tesla allows to schedule this recall repair by contacting their service option on App. No phone number to call them. Only option I have is to drive 3 hours to their service station. They have mobile units but it does not give this option to choose. I requested it without any response. As a consumer, I should have option to have this repaired by mobile unit.
Corrective Action:
Tesla allows to schedule this recall repair by contacting their service option on App. No phone number to call them. Only option I have is to drive 3 hours to their service station. They have mobile units but it does not give this option to choose. I requested it without any response. As a consumer, I should have option to have this repaired by mobile unit.
Additional Notes:
Tesla allows to schedule this recall repair by contacting their service option on App. No phone number to call them. Only option I have is to drive 3 hours to their service station. They have mobile units but it does not give this option to choose. I requested it without any response. As a consumer, I should have option to have this repaired by mobile unit.
Mfg Campaign: 11456508
Recall Date: Mar 13, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The vehicle still exhibits random forward collision alerts. I can be multiple car lengths away from the car in front traveling at no more than 40 mph, and it will still trigger. Tesla is using these to determine a safety score, which it then uses to determine monthly auto insurance rates. There is no way to request review of a potentially false forward collision alert. Worse, on the freeway, the autopilot still randomly emergency brakes. This is a well known reported issue for all Tesla vehicles. Over-the-air updates have not fixed this issue. Lastly, the passenger side mirror keeps getting stuck in rear view mode (faces down) when shifted to drive gear. I've brought this up with the service center, and they claim nothing to fix. This has been ongoing since I purchased the vehicle. I have had near misses when attempting to shift to the right and cannot see vehicles on the right lane.
Corrective Action:
The vehicle still exhibits random forward collision alerts. I can be multiple car lengths away from the car in front traveling at no more than 40 mph, and it will still trigger. Tesla is using these to determine a safety score, which it then uses to determine monthly auto insurance rates. There is no way to request review of a potentially false forward collision alert. Worse, on the freeway, the autopilot still randomly emergency brakes. This is a well known reported issue for all Tesla vehicles. Over-the-air updates have not fixed this issue. Lastly, the passenger side mirror keeps getting stuck in rear view mode (faces down) when shifted to drive gear. I've brought this up with the service center, and they claim nothing to fix. This has been ongoing since I purchased the vehicle. I have had near misses when attempting to shift to the right and cannot see vehicles on the right lane.
Additional Notes:
The vehicle still exhibits random forward collision alerts. I can be multiple car lengths away from the car in front traveling at no more than 40 mph, and it will still trigger. Tesla is using these to determine a safety score, which it then uses to determine monthly auto insurance rates. There is no way to request review of a potentially false forward collision alert. Worse, on the freeway, the autopilot still randomly emergency brakes. This is a well known reported issue for all Tesla vehicles. Over-the-air updates have not fixed this issue. Lastly, the passenger side mirror keeps getting stuck in rear view mode (faces down) when shifted to drive gear. I've brought this up with the service center, and they claim nothing to fix. This has been ongoing since I purchased the vehicle. I have had near misses when attempting to shift to the right and cannot see vehicles on the right lane.
Mfg Campaign: 11456233
Recall Date: Mar 10, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle still exhibits random forward collision alerts. I can be multiple car lengths away from the car in front traveling at no more than 40 mph, and it will still trigger. Tesla is using these to determine a safety score, which it then uses to determine monthly auto insurance rates. There is no way to request review of a potentially false forward collision alert. Worse, on the freeway, the autopilot still randomly emergency brakes. This is a well known reported issue for all Tesla vehicles. Over-the-air updates have not fixed this issue. Lastly, the passenger side mirror keeps getting stuck in rear view mode (faces down) when shifted to drive gear. I've brought this up with the service center, and they claim nothing to fix. This has been ongoing since I purchased the vehicle. I have had near misses when attempting to shift to the right and cannot see vehicles on the right lane.
Corrective Action:
The vehicle still exhibits random forward collision alerts. I can be multiple car lengths away from the car in front traveling at no more than 40 mph, and it will still trigger. Tesla is using these to determine a safety score, which it then uses to determine monthly auto insurance rates. There is no way to request review of a potentially false forward collision alert. Worse, on the freeway, the autopilot still randomly emergency brakes. This is a well known reported issue for all Tesla vehicles. Over-the-air updates have not fixed this issue. Lastly, the passenger side mirror keeps getting stuck in rear view mode (faces down) when shifted to drive gear. I've brought this up with the service center, and they claim nothing to fix. This has been ongoing since I purchased the vehicle. I have had near misses when attempting to shift to the right and cannot see vehicles on the right lane.
Additional Notes:
The vehicle still exhibits random forward collision alerts. I can be multiple car lengths away from the car in front traveling at no more than 40 mph, and it will still trigger. Tesla is using these to determine a safety score, which it then uses to determine monthly auto insurance rates. There is no way to request review of a potentially false forward collision alert. Worse, on the freeway, the autopilot still randomly emergency brakes. This is a well known reported issue for all Tesla vehicles. Over-the-air updates have not fixed this issue. Lastly, the passenger side mirror keeps getting stuck in rear view mode (faces down) when shifted to drive gear. I've brought this up with the service center, and they claim nothing to fix. This has been ongoing since I purchased the vehicle. I have had near misses when attempting to shift to the right and cannot see vehicles on the right lane.
Mfg Campaign: 11456233
Recall Date: Mar 10, 2022
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