Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-014
Recall Date: Nov 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Consumer Complaints
112 ComplaintsTesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The front hood flipped open while driving at about 40 miles an hour without any warning, totally obstructing the vision of the driver who happen to be my wife, causing her to pull over suddenly fortunately no one was hurt during the accident. The front hood, however, has been creased and damaged. This could have caused a very serious accident had she been driving at high speed on the highway. The Tesla seems to lack a double latching hood mechanism found in most other cars which would prevent this from occurring. This needs to be sorted out permanently.
Corrective Action:
The front hood flipped open while driving at about 40 miles an hour without any warning, totally obstructing the vision of the driver who happen to be my wife, causing her to pull over suddenly fortunately no one was hurt during the accident. The front hood, however, has been creased and damaged. This could have caused a very serious accident had she been driving at high speed on the highway. The Tesla seems to lack a double latching hood mechanism found in most other cars which would prevent this from occurring. This needs to be sorted out permanently.
Additional Notes:
The front hood flipped open while driving at about 40 miles an hour without any warning, totally obstructing the vision of the driver who happen to be my wife, causing her to pull over suddenly fortunately no one was hurt during the accident. The front hood, however, has been creased and damaged. This could have caused a very serious accident had she been driving at high speed on the highway. The Tesla seems to lack a double latching hood mechanism found in most other cars which would prevent this from occurring. This needs to be sorted out permanently.
Mfg Campaign: 11552453
Recall Date: Oct 29, 2023
Tesla, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Potential Consequences:
The front hood flipped open while driving at about 40 miles an hour without any warning, totally obstructing the vision of the driver who happen to be my wife, causing her to pull over suddenly fortunately no one was hurt during the accident. The front hood, however, has been creased and damaged. This could have caused a very serious accident had she been driving at high speed on the highway. The Tesla seems to lack a double latching hood mechanism found in most other cars which would prevent this from occurring. This needs to be sorted out permanently.
Corrective Action:
The front hood flipped open while driving at about 40 miles an hour without any warning, totally obstructing the vision of the driver who happen to be my wife, causing her to pull over suddenly fortunately no one was hurt during the accident. The front hood, however, has been creased and damaged. This could have caused a very serious accident had she been driving at high speed on the highway. The Tesla seems to lack a double latching hood mechanism found in most other cars which would prevent this from occurring. This needs to be sorted out permanently.
Additional Notes:
The front hood flipped open while driving at about 40 miles an hour without any warning, totally obstructing the vision of the driver who happen to be my wife, causing her to pull over suddenly fortunately no one was hurt during the accident. The front hood, however, has been creased and damaged. This could have caused a very serious accident had she been driving at high speed on the highway. The Tesla seems to lack a double latching hood mechanism found in most other cars which would prevent this from occurring. This needs to be sorted out permanently.
Mfg Campaign: 11552453
Recall Date: Oct 29, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Error message popped on my screen steering might require extra force and shortly after that I lost power steering, cruise control, automatic emergency, braking, forward collision warning land departure etc. Contacted Tesla service to acquire about recalls since I remember reading about it.
Corrective Action:
Error message popped on my screen steering might require extra force and shortly after that I lost power steering, cruise control, automatic emergency, braking, forward collision warning land departure etc. Contacted Tesla service to acquire about recalls since I remember reading about it.
Additional Notes:
Error message popped on my screen steering might require extra force and shortly after that I lost power steering, cruise control, automatic emergency, braking, forward collision warning land departure etc. Contacted Tesla service to acquire about recalls since I remember reading about it.
Mfg Campaign: 11545828
Recall Date: Sep 21, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Error message popped on my screen steering might require extra force and shortly after that I lost power steering, cruise control, automatic emergency, braking, forward collision warning land departure etc. Contacted Tesla service to acquire about recalls since I remember reading about it.
Corrective Action:
Error message popped on my screen steering might require extra force and shortly after that I lost power steering, cruise control, automatic emergency, braking, forward collision warning land departure etc. Contacted Tesla service to acquire about recalls since I remember reading about it.
Additional Notes:
Error message popped on my screen steering might require extra force and shortly after that I lost power steering, cruise control, automatic emergency, braking, forward collision warning land departure etc. Contacted Tesla service to acquire about recalls since I remember reading about it.
Mfg Campaign: 11545828
Recall Date: Sep 21, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Error message popped on my screen steering might require extra force and shortly after that I lost power steering, cruise control, automatic emergency, braking, forward collision warning land departure etc. Contacted Tesla service to acquire about recalls since I remember reading about it.
Corrective Action:
Error message popped on my screen steering might require extra force and shortly after that I lost power steering, cruise control, automatic emergency, braking, forward collision warning land departure etc. Contacted Tesla service to acquire about recalls since I remember reading about it.
Additional Notes:
Error message popped on my screen steering might require extra force and shortly after that I lost power steering, cruise control, automatic emergency, braking, forward collision warning land departure etc. Contacted Tesla service to acquire about recalls since I remember reading about it.
Mfg Campaign: 11545828
Recall Date: Sep 21, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
This is a follow up to my previous complaint about corroded ground connections causing loss of power steering on Tesla Model Y. Having done more research it is certain that this problem affects all Tesla models. Here is a thread on the Tesla Motors Forum. [XXX] "Mar 28, 2023 #1 About 2 weeks ago, while reversing in my driveway, during a hard turn left, I lost power steering and received the service alerts "steering assist reduced" and "park assist unavailable." Took the vehicle to Tesla who diagnosed a $4200 steering rack. Declined the repair and paid only the required $200 diagnostic fee. Did some research online, and discovered the power steering motor ground was corroded, and upon my attempt at removal, it detached from the frame. I taped out a new, relocated, hole and resecured the ground with bolt and washers, I now have power steering again. I am a little upset that not only did Tesla mis-diagnose the problem, I paid them $200 for the bad diagnosis" Other owners chime in to say that the same thing happened to them. These owners are doing DIY repairs that will only fix the problem temporarily. This is an easily fixable problem. The ground connection for all safety critical items should be via a solid copper cable direct to the 12 Volt battery negative terminal and NOT via the car bodywork which has a mix of aluminum and steel that creates galvanic corrosion. Smearing grease on these parts is not a solution. Glitches on the 12 Volt system can also cause random intermittent glitches in all aspects of the car's systems including unintended acceleration. I am qualified in both mechanical and electronic engineering and what I am saying is not some Tesla hating conspiracy theory as has been claimed by some Musk followers. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This is a follow up to my previous complaint about corroded ground connections causing loss of power steering on Tesla Model Y. Having done more research it is certain that this problem affects all Tesla models. Here is a thread on the Tesla Motors Forum. [XXX] "Mar 28, 2023 #1 About 2 weeks ago, while reversing in my driveway, during a hard turn left, I lost power steering and received the service alerts "steering assist reduced" and "park assist unavailable." Took the vehicle to Tesla who diagnosed a $4200 steering rack. Declined the repair and paid only the required $200 diagnostic fee. Did some research online, and discovered the power steering motor ground was corroded, and upon my attempt at removal, it detached from the frame. I taped out a new, relocated, hole and resecured the ground with bolt and washers, I now have power steering again. I am a little upset that not only did Tesla mis-diagnose the problem, I paid them $200 for the bad diagnosis" Other owners chime in to say that the same thing happened to them. These owners are doing DIY repairs that will only fix the problem temporarily. This is an easily fixable problem. The ground connection for all safety critical items should be via a solid copper cable direct to the 12 Volt battery negative terminal and NOT via the car bodywork which has a mix of aluminum and steel that creates galvanic corrosion. Smearing grease on these parts is not a solution. Glitches on the 12 Volt system can also cause random intermittent glitches in all aspects of the car's systems including unintended acceleration. I am qualified in both mechanical and electronic engineering and what I am saying is not some Tesla hating conspiracy theory as has been claimed by some Musk followers. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This is a follow up to my previous complaint about corroded ground connections causing loss of power steering on Tesla Model Y. Having done more research it is certain that this problem affects all Tesla models. Here is a thread on the Tesla Motors Forum. [XXX] "Mar 28, 2023 #1 About 2 weeks ago, while reversing in my driveway, during a hard turn left, I lost power steering and received the service alerts "steering assist reduced" and "park assist unavailable." Took the vehicle to Tesla who diagnosed a $4200 steering rack. Declined the repair and paid only the required $200 diagnostic fee. Did some research online, and discovered the power steering motor ground was corroded, and upon my attempt at removal, it detached from the frame. I taped out a new, relocated, hole and resecured the ground with bolt and washers, I now have power steering again. I am a little upset that not only did Tesla mis-diagnose the problem, I paid them $200 for the bad diagnosis" Other owners chime in to say that the same thing happened to them. These owners are doing DIY repairs that will only fix the problem temporarily. This is an easily fixable problem. The ground connection for all safety critical items should be via a solid copper cable direct to the 12 Volt battery negative terminal and NOT via the car bodywork which has a mix of aluminum and steel that creates galvanic corrosion. Smearing grease on these parts is not a solution. Glitches on the 12 Volt system can also cause random intermittent glitches in all aspects of the car's systems including unintended acceleration. I am qualified in both mechanical and electronic engineering and what I am saying is not some Tesla hating conspiracy theory as has been claimed by some Musk followers. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11543293
Recall Date: Sep 7, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
From Aug 23 to 28, 2023, we traveled in our 2020 Tesla Model S Long Range Plus vehicle from Santa Fe, NM to San Diego, CA and back, for a total distance of approximate 2100 miles. We drove primarily interstates (I-25, I-10, I-8, I-5) where speed limits ranged from 55 to 75. We experienced numerous instances of what is known to Tesla owners as sudden, severe "phantom braking" [hereinafter PB] while the cruise control was activated (not AutoPilot, nor FSD, just cruise control). In ALL instances, no cars or other objects were visible within 1 mile ahead of our vehicle, and in ALL instances, these "phantom braking" incidents happened on absolutely flat, straight, smooth road surfaces, at all times of day, morning, noon, and night. This car has had PB problems since the day was purchased; in fact on that day, there were at least two sudden PB incidents while I drove home in the new car! At numerous times since, I've reported these problems to Tesla Service---to no avail. The problem is widely known among Tesla owners, and to my knowledge no owner has been able to get Tesla to do anything. On this most recent long-distance trip, our PB incidents happened typically at the posted speed limit of 75mph in all-clear situations---nobody else anywhere remotely nearby. The car would be operating smoothly when all of a sudden the brakes would engage and the vehicle would rapidly decelerate, throwing forward anything not fastened down inside the car. Because of the history of this problem, I NEVER activate cruise control whenever ANY vehicle is near the rear of the car, as I can never tell if my car will "phantom brake" at that moment, causing a possible accident. I consider this problem VERY dangerous. I have owned this car since 2020, and Tesla has refused to do anything to fix it, always coming up with one or other stalling technique or excuse. I consider this an extreme safety flaw of this car and hope NHTSA can help to force Tesla to fix it once and for all.
Corrective Action:
From Aug 23 to 28, 2023, we traveled in our 2020 Tesla Model S Long Range Plus vehicle from Santa Fe, NM to San Diego, CA and back, for a total distance of approximate 2100 miles. We drove primarily interstates (I-25, I-10, I-8, I-5) where speed limits ranged from 55 to 75. We experienced numerous instances of what is known to Tesla owners as sudden, severe "phantom braking" [hereinafter PB] while the cruise control was activated (not AutoPilot, nor FSD, just cruise control). In ALL instances, no cars or other objects were visible within 1 mile ahead of our vehicle, and in ALL instances, these "phantom braking" incidents happened on absolutely flat, straight, smooth road surfaces, at all times of day, morning, noon, and night. This car has had PB problems since the day was purchased; in fact on that day, there were at least two sudden PB incidents while I drove home in the new car! At numerous times since, I've reported these problems to Tesla Service---to no avail. The problem is widely known among Tesla owners, and to my knowledge no owner has been able to get Tesla to do anything. On this most recent long-distance trip, our PB incidents happened typically at the posted speed limit of 75mph in all-clear situations---nobody else anywhere remotely nearby. The car would be operating smoothly when all of a sudden the brakes would engage and the vehicle would rapidly decelerate, throwing forward anything not fastened down inside the car. Because of the history of this problem, I NEVER activate cruise control whenever ANY vehicle is near the rear of the car, as I can never tell if my car will "phantom brake" at that moment, causing a possible accident. I consider this problem VERY dangerous. I have owned this car since 2020, and Tesla has refused to do anything to fix it, always coming up with one or other stalling technique or excuse. I consider this an extreme safety flaw of this car and hope NHTSA can help to force Tesla to fix it once and for all.
Additional Notes:
From Aug 23 to 28, 2023, we traveled in our 2020 Tesla Model S Long Range Plus vehicle from Santa Fe, NM to San Diego, CA and back, for a total distance of approximate 2100 miles. We drove primarily interstates (I-25, I-10, I-8, I-5) where speed limits ranged from 55 to 75. We experienced numerous instances of what is known to Tesla owners as sudden, severe "phantom braking" [hereinafter PB] while the cruise control was activated (not AutoPilot, nor FSD, just cruise control). In ALL instances, no cars or other objects were visible within 1 mile ahead of our vehicle, and in ALL instances, these "phantom braking" incidents happened on absolutely flat, straight, smooth road surfaces, at all times of day, morning, noon, and night. This car has had PB problems since the day was purchased; in fact on that day, there were at least two sudden PB incidents while I drove home in the new car! At numerous times since, I've reported these problems to Tesla Service---to no avail. The problem is widely known among Tesla owners, and to my knowledge no owner has been able to get Tesla to do anything. On this most recent long-distance trip, our PB incidents happened typically at the posted speed limit of 75mph in all-clear situations---nobody else anywhere remotely nearby. The car would be operating smoothly when all of a sudden the brakes would engage and the vehicle would rapidly decelerate, throwing forward anything not fastened down inside the car. Because of the history of this problem, I NEVER activate cruise control whenever ANY vehicle is near the rear of the car, as I can never tell if my car will "phantom brake" at that moment, causing a possible accident. I consider this problem VERY dangerous. I have owned this car since 2020, and Tesla has refused to do anything to fix it, always coming up with one or other stalling technique or excuse. I consider this an extreme safety flaw of this car and hope NHTSA can help to force Tesla to fix it once and for all.
Mfg Campaign: 11541451
Recall Date: Aug 29, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
From Aug 23 to 28, 2023, we traveled in our 2020 Tesla Model S Long Range Plus vehicle from Santa Fe, NM to San Diego, CA and back, for a total distance of approximate 2100 miles. We drove primarily interstates (I-25, I-10, I-8, I-5) where speed limits ranged from 55 to 75. We experienced numerous instances of what is known to Tesla owners as sudden, severe "phantom braking" [hereinafter PB] while the cruise control was activated (not AutoPilot, nor FSD, just cruise control). In ALL instances, no cars or other objects were visible within 1 mile ahead of our vehicle, and in ALL instances, these "phantom braking" incidents happened on absolutely flat, straight, smooth road surfaces, at all times of day, morning, noon, and night. This car has had PB problems since the day was purchased; in fact on that day, there were at least two sudden PB incidents while I drove home in the new car! At numerous times since, I've reported these problems to Tesla Service---to no avail. The problem is widely known among Tesla owners, and to my knowledge no owner has been able to get Tesla to do anything. On this most recent long-distance trip, our PB incidents happened typically at the posted speed limit of 75mph in all-clear situations---nobody else anywhere remotely nearby. The car would be operating smoothly when all of a sudden the brakes would engage and the vehicle would rapidly decelerate, throwing forward anything not fastened down inside the car. Because of the history of this problem, I NEVER activate cruise control whenever ANY vehicle is near the rear of the car, as I can never tell if my car will "phantom brake" at that moment, causing a possible accident. I consider this problem VERY dangerous. I have owned this car since 2020, and Tesla has refused to do anything to fix it, always coming up with one or other stalling technique or excuse. I consider this an extreme safety flaw of this car and hope NHTSA can help to force Tesla to fix it once and for all.
Corrective Action:
From Aug 23 to 28, 2023, we traveled in our 2020 Tesla Model S Long Range Plus vehicle from Santa Fe, NM to San Diego, CA and back, for a total distance of approximate 2100 miles. We drove primarily interstates (I-25, I-10, I-8, I-5) where speed limits ranged from 55 to 75. We experienced numerous instances of what is known to Tesla owners as sudden, severe "phantom braking" [hereinafter PB] while the cruise control was activated (not AutoPilot, nor FSD, just cruise control). In ALL instances, no cars or other objects were visible within 1 mile ahead of our vehicle, and in ALL instances, these "phantom braking" incidents happened on absolutely flat, straight, smooth road surfaces, at all times of day, morning, noon, and night. This car has had PB problems since the day was purchased; in fact on that day, there were at least two sudden PB incidents while I drove home in the new car! At numerous times since, I've reported these problems to Tesla Service---to no avail. The problem is widely known among Tesla owners, and to my knowledge no owner has been able to get Tesla to do anything. On this most recent long-distance trip, our PB incidents happened typically at the posted speed limit of 75mph in all-clear situations---nobody else anywhere remotely nearby. The car would be operating smoothly when all of a sudden the brakes would engage and the vehicle would rapidly decelerate, throwing forward anything not fastened down inside the car. Because of the history of this problem, I NEVER activate cruise control whenever ANY vehicle is near the rear of the car, as I can never tell if my car will "phantom brake" at that moment, causing a possible accident. I consider this problem VERY dangerous. I have owned this car since 2020, and Tesla has refused to do anything to fix it, always coming up with one or other stalling technique or excuse. I consider this an extreme safety flaw of this car and hope NHTSA can help to force Tesla to fix it once and for all.
Additional Notes:
From Aug 23 to 28, 2023, we traveled in our 2020 Tesla Model S Long Range Plus vehicle from Santa Fe, NM to San Diego, CA and back, for a total distance of approximate 2100 miles. We drove primarily interstates (I-25, I-10, I-8, I-5) where speed limits ranged from 55 to 75. We experienced numerous instances of what is known to Tesla owners as sudden, severe "phantom braking" [hereinafter PB] while the cruise control was activated (not AutoPilot, nor FSD, just cruise control). In ALL instances, no cars or other objects were visible within 1 mile ahead of our vehicle, and in ALL instances, these "phantom braking" incidents happened on absolutely flat, straight, smooth road surfaces, at all times of day, morning, noon, and night. This car has had PB problems since the day was purchased; in fact on that day, there were at least two sudden PB incidents while I drove home in the new car! At numerous times since, I've reported these problems to Tesla Service---to no avail. The problem is widely known among Tesla owners, and to my knowledge no owner has been able to get Tesla to do anything. On this most recent long-distance trip, our PB incidents happened typically at the posted speed limit of 75mph in all-clear situations---nobody else anywhere remotely nearby. The car would be operating smoothly when all of a sudden the brakes would engage and the vehicle would rapidly decelerate, throwing forward anything not fastened down inside the car. Because of the history of this problem, I NEVER activate cruise control whenever ANY vehicle is near the rear of the car, as I can never tell if my car will "phantom brake" at that moment, causing a possible accident. I consider this problem VERY dangerous. I have owned this car since 2020, and Tesla has refused to do anything to fix it, always coming up with one or other stalling technique or excuse. I consider this an extreme safety flaw of this car and hope NHTSA can help to force Tesla to fix it once and for all.
Mfg Campaign: 11541451
Recall Date: Aug 29, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
From Aug 23 to 28, 2023, we traveled in our 2020 Tesla Model S Long Range Plus vehicle from Santa Fe, NM to San Diego, CA and back, for a total distance of approximate 2100 miles. We drove primarily interstates (I-25, I-10, I-8, I-5) where speed limits ranged from 55 to 75. We experienced numerous instances of what is known to Tesla owners as sudden, severe "phantom braking" [hereinafter PB] while the cruise control was activated (not AutoPilot, nor FSD, just cruise control). In ALL instances, no cars or other objects were visible within 1 mile ahead of our vehicle, and in ALL instances, these "phantom braking" incidents happened on absolutely flat, straight, smooth road surfaces, at all times of day, morning, noon, and night. This car has had PB problems since the day was purchased; in fact on that day, there were at least two sudden PB incidents while I drove home in the new car! At numerous times since, I've reported these problems to Tesla Service---to no avail. The problem is widely known among Tesla owners, and to my knowledge no owner has been able to get Tesla to do anything. On this most recent long-distance trip, our PB incidents happened typically at the posted speed limit of 75mph in all-clear situations---nobody else anywhere remotely nearby. The car would be operating smoothly when all of a sudden the brakes would engage and the vehicle would rapidly decelerate, throwing forward anything not fastened down inside the car. Because of the history of this problem, I NEVER activate cruise control whenever ANY vehicle is near the rear of the car, as I can never tell if my car will "phantom brake" at that moment, causing a possible accident. I consider this problem VERY dangerous. I have owned this car since 2020, and Tesla has refused to do anything to fix it, always coming up with one or other stalling technique or excuse. I consider this an extreme safety flaw of this car and hope NHTSA can help to force Tesla to fix it once and for all.
Corrective Action:
From Aug 23 to 28, 2023, we traveled in our 2020 Tesla Model S Long Range Plus vehicle from Santa Fe, NM to San Diego, CA and back, for a total distance of approximate 2100 miles. We drove primarily interstates (I-25, I-10, I-8, I-5) where speed limits ranged from 55 to 75. We experienced numerous instances of what is known to Tesla owners as sudden, severe "phantom braking" [hereinafter PB] while the cruise control was activated (not AutoPilot, nor FSD, just cruise control). In ALL instances, no cars or other objects were visible within 1 mile ahead of our vehicle, and in ALL instances, these "phantom braking" incidents happened on absolutely flat, straight, smooth road surfaces, at all times of day, morning, noon, and night. This car has had PB problems since the day was purchased; in fact on that day, there were at least two sudden PB incidents while I drove home in the new car! At numerous times since, I've reported these problems to Tesla Service---to no avail. The problem is widely known among Tesla owners, and to my knowledge no owner has been able to get Tesla to do anything. On this most recent long-distance trip, our PB incidents happened typically at the posted speed limit of 75mph in all-clear situations---nobody else anywhere remotely nearby. The car would be operating smoothly when all of a sudden the brakes would engage and the vehicle would rapidly decelerate, throwing forward anything not fastened down inside the car. Because of the history of this problem, I NEVER activate cruise control whenever ANY vehicle is near the rear of the car, as I can never tell if my car will "phantom brake" at that moment, causing a possible accident. I consider this problem VERY dangerous. I have owned this car since 2020, and Tesla has refused to do anything to fix it, always coming up with one or other stalling technique or excuse. I consider this an extreme safety flaw of this car and hope NHTSA can help to force Tesla to fix it once and for all.
Additional Notes:
From Aug 23 to 28, 2023, we traveled in our 2020 Tesla Model S Long Range Plus vehicle from Santa Fe, NM to San Diego, CA and back, for a total distance of approximate 2100 miles. We drove primarily interstates (I-25, I-10, I-8, I-5) where speed limits ranged from 55 to 75. We experienced numerous instances of what is known to Tesla owners as sudden, severe "phantom braking" [hereinafter PB] while the cruise control was activated (not AutoPilot, nor FSD, just cruise control). In ALL instances, no cars or other objects were visible within 1 mile ahead of our vehicle, and in ALL instances, these "phantom braking" incidents happened on absolutely flat, straight, smooth road surfaces, at all times of day, morning, noon, and night. This car has had PB problems since the day was purchased; in fact on that day, there were at least two sudden PB incidents while I drove home in the new car! At numerous times since, I've reported these problems to Tesla Service---to no avail. The problem is widely known among Tesla owners, and to my knowledge no owner has been able to get Tesla to do anything. On this most recent long-distance trip, our PB incidents happened typically at the posted speed limit of 75mph in all-clear situations---nobody else anywhere remotely nearby. The car would be operating smoothly when all of a sudden the brakes would engage and the vehicle would rapidly decelerate, throwing forward anything not fastened down inside the car. Because of the history of this problem, I NEVER activate cruise control whenever ANY vehicle is near the rear of the car, as I can never tell if my car will "phantom brake" at that moment, causing a possible accident. I consider this problem VERY dangerous. I have owned this car since 2020, and Tesla has refused to do anything to fix it, always coming up with one or other stalling technique or excuse. I consider this an extreme safety flaw of this car and hope NHTSA can help to force Tesla to fix it once and for all.
Mfg Campaign: 11541451
Recall Date: Aug 29, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Driving on freeway speed 80mph with no other cars around the car slammed on brakes while on cruise control. It was able to accelerate and the next time I put the cruise control on a few minutes later it slammed on brakes again. Car clean no warning that it was trying to avoid an unseen object. Drove rest of the way without cruise control on and no problems.
Corrective Action:
Driving on freeway speed 80mph with no other cars around the car slammed on brakes while on cruise control. It was able to accelerate and the next time I put the cruise control on a few minutes later it slammed on brakes again. Car clean no warning that it was trying to avoid an unseen object. Drove rest of the way without cruise control on and no problems.
Additional Notes:
Driving on freeway speed 80mph with no other cars around the car slammed on brakes while on cruise control. It was able to accelerate and the next time I put the cruise control on a few minutes later it slammed on brakes again. Car clean no warning that it was trying to avoid an unseen object. Drove rest of the way without cruise control on and no problems.
Mfg Campaign: 11538180
Recall Date: Aug 13, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving on freeway speed 80mph with no other cars around the car slammed on brakes while on cruise control. It was able to accelerate and the next time I put the cruise control on a few minutes later it slammed on brakes again. Car clean no warning that it was trying to avoid an unseen object. Drove rest of the way without cruise control on and no problems.
Corrective Action:
Driving on freeway speed 80mph with no other cars around the car slammed on brakes while on cruise control. It was able to accelerate and the next time I put the cruise control on a few minutes later it slammed on brakes again. Car clean no warning that it was trying to avoid an unseen object. Drove rest of the way without cruise control on and no problems.
Additional Notes:
Driving on freeway speed 80mph with no other cars around the car slammed on brakes while on cruise control. It was able to accelerate and the next time I put the cruise control on a few minutes later it slammed on brakes again. Car clean no warning that it was trying to avoid an unseen object. Drove rest of the way without cruise control on and no problems.
Mfg Campaign: 11538180
Recall Date: Aug 13, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Driving on freeway speed 80mph with no other cars around the car slammed on brakes while on cruise control. It was able to accelerate and the next time I put the cruise control on a few minutes later it slammed on brakes again. Car clean no warning that it was trying to avoid an unseen object. Drove rest of the way without cruise control on and no problems.
Corrective Action:
Driving on freeway speed 80mph with no other cars around the car slammed on brakes while on cruise control. It was able to accelerate and the next time I put the cruise control on a few minutes later it slammed on brakes again. Car clean no warning that it was trying to avoid an unseen object. Drove rest of the way without cruise control on and no problems.
Additional Notes:
Driving on freeway speed 80mph with no other cars around the car slammed on brakes while on cruise control. It was able to accelerate and the next time I put the cruise control on a few minutes later it slammed on brakes again. Car clean no warning that it was trying to avoid an unseen object. Drove rest of the way without cruise control on and no problems.
Mfg Campaign: 11538180
Recall Date: Aug 13, 2023
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
In June of 2020 I reported a "wobble" noise coming from the front of the vehicle under normal acceleration. I took it to a Tesla repair shop, where the tech confirmed that they were aware of the issue, but Tesla was working on a fix for it and they would contact me when a solution was available. The issue was repaired in Sept of 2021, which happened without me initiating it as I had taken my vehicle in for another maintenance issue and re-reported the noise, and they replaced the "half-shaft"s on the front of the vehicle. Now, about 19 months later, the sound has returned and the repair has failed. I contacted Tesla and they advised that I am now out of warranty and thus will have to bear the entirety of the cost associated with the repair.
Corrective Action:
In June of 2020 I reported a "wobble" noise coming from the front of the vehicle under normal acceleration. I took it to a Tesla repair shop, where the tech confirmed that they were aware of the issue, but Tesla was working on a fix for it and they would contact me when a solution was available. The issue was repaired in Sept of 2021, which happened without me initiating it as I had taken my vehicle in for another maintenance issue and re-reported the noise, and they replaced the "half-shaft"s on the front of the vehicle. Now, about 19 months later, the sound has returned and the repair has failed. I contacted Tesla and they advised that I am now out of warranty and thus will have to bear the entirety of the cost associated with the repair.
Additional Notes:
In June of 2020 I reported a "wobble" noise coming from the front of the vehicle under normal acceleration. I took it to a Tesla repair shop, where the tech confirmed that they were aware of the issue, but Tesla was working on a fix for it and they would contact me when a solution was available. The issue was repaired in Sept of 2021, which happened without me initiating it as I had taken my vehicle in for another maintenance issue and re-reported the noise, and they replaced the "half-shaft"s on the front of the vehicle. Now, about 19 months later, the sound has returned and the repair has failed. I contacted Tesla and they advised that I am now out of warranty and thus will have to bear the entirety of the cost associated with the repair.
Mfg Campaign: 11522290
Recall Date: May 16, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
CAR REPEATEDLY APPLIED THE BRAKES HARD AND SUDDENLY WHILE TRAVELING AT 75MPH ON THE INTERSTATE. THIS OCCURRED WHILE IN DRIVER ASSIST MODE AS WELL AS IN CRUISE CONTROL ONLY. IT DID NOT HAPPEN WHEN DRIVING WITHOUT ANY ASSISTED DRIVING MODES ACTIVATED. THERE WERE NO OTHER VEHICLES NEAR US NOR ANY OBJECTS IN THE ROAD OR ON THE SIDE OF THE HIGHWAY THAT COULD HAVE BEEN CONSTRUED AS A REASON TO EMERGENCY BRAKE
Corrective Action:
CAR REPEATEDLY APPLIED THE BRAKES HARD AND SUDDENLY WHILE TRAVELING AT 75MPH ON THE INTERSTATE. THIS OCCURRED WHILE IN DRIVER ASSIST MODE AS WELL AS IN CRUISE CONTROL ONLY. IT DID NOT HAPPEN WHEN DRIVING WITHOUT ANY ASSISTED DRIVING MODES ACTIVATED. THERE WERE NO OTHER VEHICLES NEAR US NOR ANY OBJECTS IN THE ROAD OR ON THE SIDE OF THE HIGHWAY THAT COULD HAVE BEEN CONSTRUED AS A REASON TO EMERGENCY BRAKE
Additional Notes:
CAR REPEATEDLY APPLIED THE BRAKES HARD AND SUDDENLY WHILE TRAVELING AT 75MPH ON THE INTERSTATE. THIS OCCURRED WHILE IN DRIVER ASSIST MODE AS WELL AS IN CRUISE CONTROL ONLY. IT DID NOT HAPPEN WHEN DRIVING WITHOUT ANY ASSISTED DRIVING MODES ACTIVATED. THERE WERE NO OTHER VEHICLES NEAR US NOR ANY OBJECTS IN THE ROAD OR ON THE SIDE OF THE HIGHWAY THAT COULD HAVE BEEN CONSTRUED AS A REASON TO EMERGENCY BRAKE
Mfg Campaign: 11518270
Recall Date: Apr 21, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
CAR REPEATEDLY APPLIED THE BRAKES HARD AND SUDDENLY WHILE TRAVELING AT 75MPH ON THE INTERSTATE. THIS OCCURRED WHILE IN DRIVER ASSIST MODE AS WELL AS IN CRUISE CONTROL ONLY. IT DID NOT HAPPEN WHEN DRIVING WITHOUT ANY ASSISTED DRIVING MODES ACTIVATED. THERE WERE NO OTHER VEHICLES NEAR US NOR ANY OBJECTS IN THE ROAD OR ON THE SIDE OF THE HIGHWAY THAT COULD HAVE BEEN CONSTRUED AS A REASON TO EMERGENCY BRAKE
Corrective Action:
CAR REPEATEDLY APPLIED THE BRAKES HARD AND SUDDENLY WHILE TRAVELING AT 75MPH ON THE INTERSTATE. THIS OCCURRED WHILE IN DRIVER ASSIST MODE AS WELL AS IN CRUISE CONTROL ONLY. IT DID NOT HAPPEN WHEN DRIVING WITHOUT ANY ASSISTED DRIVING MODES ACTIVATED. THERE WERE NO OTHER VEHICLES NEAR US NOR ANY OBJECTS IN THE ROAD OR ON THE SIDE OF THE HIGHWAY THAT COULD HAVE BEEN CONSTRUED AS A REASON TO EMERGENCY BRAKE
Additional Notes:
CAR REPEATEDLY APPLIED THE BRAKES HARD AND SUDDENLY WHILE TRAVELING AT 75MPH ON THE INTERSTATE. THIS OCCURRED WHILE IN DRIVER ASSIST MODE AS WELL AS IN CRUISE CONTROL ONLY. IT DID NOT HAPPEN WHEN DRIVING WITHOUT ANY ASSISTED DRIVING MODES ACTIVATED. THERE WERE NO OTHER VEHICLES NEAR US NOR ANY OBJECTS IN THE ROAD OR ON THE SIDE OF THE HIGHWAY THAT COULD HAVE BEEN CONSTRUED AS A REASON TO EMERGENCY BRAKE
Mfg Campaign: 11518270
Recall Date: Apr 21, 2023
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My car (Tesla 2020 Model S) was broadsided ("t-boned") at about 35 to 40 MPH. The other car hit mine in middle, between front and rear doors, passenger side (after it ran a red light on a city street). Five airbags deployed in my Tesla ... two on driver's side (ok), and three on the passenger side. Since there was no one in the car other than the driver, and the car was aware of that (according to indicator light at start of trip), the passenger side bags should **NOT** have deployed. (Deployed, IIRC: front passenger side, front passenger headrest (?), and rear passenger side.) Result: driver lost almost all hearing, instantly. Needlessly. Accident date: June 2, 2022. Report date: Mar 9, 2023. Driver is on hearing aids for life, providing partial hearing (at best).
Corrective Action:
My car (Tesla 2020 Model S) was broadsided ("t-boned") at about 35 to 40 MPH. The other car hit mine in middle, between front and rear doors, passenger side (after it ran a red light on a city street). Five airbags deployed in my Tesla ... two on driver's side (ok), and three on the passenger side. Since there was no one in the car other than the driver, and the car was aware of that (according to indicator light at start of trip), the passenger side bags should **NOT** have deployed. (Deployed, IIRC: front passenger side, front passenger headrest (?), and rear passenger side.) Result: driver lost almost all hearing, instantly. Needlessly. Accident date: June 2, 2022. Report date: Mar 9, 2023. Driver is on hearing aids for life, providing partial hearing (at best).
Additional Notes:
My car (Tesla 2020 Model S) was broadsided ("t-boned") at about 35 to 40 MPH. The other car hit mine in middle, between front and rear doors, passenger side (after it ran a red light on a city street). Five airbags deployed in my Tesla ... two on driver's side (ok), and three on the passenger side. Since there was no one in the car other than the driver, and the car was aware of that (according to indicator light at start of trip), the passenger side bags should **NOT** have deployed. (Deployed, IIRC: front passenger side, front passenger headrest (?), and rear passenger side.) Result: driver lost almost all hearing, instantly. Needlessly. Accident date: June 2, 2022. Report date: Mar 9, 2023. Driver is on hearing aids for life, providing partial hearing (at best).
Mfg Campaign: 11511097
Recall Date: Mar 9, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car: Tesla Model S (and, I think, Model X). Year: 2020 (and, I think, prior and later) After a battery power loss (as can...and did...happen in an accident), many doors/compartments CAN NOT BE OPENED. Four safety problems: 1. Rear passenger doors: can not be opened without power. The car manual briefly describes how to open them (pulling up the carpet, finding a secret cable, and pulling it). EVEN WITH THE MANUAL IN HAND, I was unable to find the cable or open the doors (I was trying this from the junkyard, a month after the accident). If I had passengers in back at the time of the accident, their safety would be greatly endangered ... particularly if conditions (e.g., fire, traffic) required egress from the car! This car should never be allowed on the market, or on the road, with the incredibly dangerous safety flaw! (Rear doors could not be opened from outside, since there was no power to pop the handle up, either.) 2. Trunk cannot be opened without power. Imagine: I have fire-fighting equipment in the trunk ... and there's a fire. How can I open the trunk to get it? 3. Glove box cannot be opened without power. Imagine: I have medicine, and/or important papers, and/or a legal (locked) firearm with ammo in the glove box. Being unable to get such things out can result in serious problems! 4. I'm not sure, but I think the frunk ("front trunk") also cannot be opened without power. 2020 Tesla Model S (and, IIRC, Model X)
Corrective Action:
Car: Tesla Model S (and, I think, Model X). Year: 2020 (and, I think, prior and later) After a battery power loss (as can...and did...happen in an accident), many doors/compartments CAN NOT BE OPENED. Four safety problems: 1. Rear passenger doors: can not be opened without power. The car manual briefly describes how to open them (pulling up the carpet, finding a secret cable, and pulling it). EVEN WITH THE MANUAL IN HAND, I was unable to find the cable or open the doors (I was trying this from the junkyard, a month after the accident). If I had passengers in back at the time of the accident, their safety would be greatly endangered ... particularly if conditions (e.g., fire, traffic) required egress from the car! This car should never be allowed on the market, or on the road, with the incredibly dangerous safety flaw! (Rear doors could not be opened from outside, since there was no power to pop the handle up, either.) 2. Trunk cannot be opened without power. Imagine: I have fire-fighting equipment in the trunk ... and there's a fire. How can I open the trunk to get it? 3. Glove box cannot be opened without power. Imagine: I have medicine, and/or important papers, and/or a legal (locked) firearm with ammo in the glove box. Being unable to get such things out can result in serious problems! 4. I'm not sure, but I think the frunk ("front trunk") also cannot be opened without power. 2020 Tesla Model S (and, IIRC, Model X)
Additional Notes:
Car: Tesla Model S (and, I think, Model X). Year: 2020 (and, I think, prior and later) After a battery power loss (as can...and did...happen in an accident), many doors/compartments CAN NOT BE OPENED. Four safety problems: 1. Rear passenger doors: can not be opened without power. The car manual briefly describes how to open them (pulling up the carpet, finding a secret cable, and pulling it). EVEN WITH THE MANUAL IN HAND, I was unable to find the cable or open the doors (I was trying this from the junkyard, a month after the accident). If I had passengers in back at the time of the accident, their safety would be greatly endangered ... particularly if conditions (e.g., fire, traffic) required egress from the car! This car should never be allowed on the market, or on the road, with the incredibly dangerous safety flaw! (Rear doors could not be opened from outside, since there was no power to pop the handle up, either.) 2. Trunk cannot be opened without power. Imagine: I have fire-fighting equipment in the trunk ... and there's a fire. How can I open the trunk to get it? 3. Glove box cannot be opened without power. Imagine: I have medicine, and/or important papers, and/or a legal (locked) firearm with ammo in the glove box. Being unable to get such things out can result in serious problems! 4. I'm not sure, but I think the frunk ("front trunk") also cannot be opened without power. 2020 Tesla Model S (and, IIRC, Model X)
Mfg Campaign: 11511098
Recall Date: Mar 9, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Front axel vibrations and noises. Tesla unable to fix.
Corrective Action:
Front axel vibrations and noises. Tesla unable to fix.
Additional Notes:
Front axel vibrations and noises. Tesla unable to fix.
Mfg Campaign: 11509212
Recall Date: Feb 26, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving today on I-25 northbound at approximately 9:50 am from Albuquerque to Santa Fe we had the cruise control set at 85 mph. There were no vehicles or obstacles in front of our 2020 Model S when the automatic braking suddenly engaged bringing the vehicle to a sudden stop. Multiple vehicles behind us had to make emergency maneuvers to avoid hitting our stopped vehicle. The vehicle was set on cruise control, NOT full self driving. This type of life threatening malfunction is not acceptable in a $100,000 vehicle. The car was serviced 1 week prior to this incident at the Tesla service center in Pojaque NM. There were no warning lights, messages, or other notifications prior to the phantom braking incident. We plan to sell the vehicle as we no longer feel safe driving it.
Corrective Action:
While driving today on I-25 northbound at approximately 9:50 am from Albuquerque to Santa Fe we had the cruise control set at 85 mph. There were no vehicles or obstacles in front of our 2020 Model S when the automatic braking suddenly engaged bringing the vehicle to a sudden stop. Multiple vehicles behind us had to make emergency maneuvers to avoid hitting our stopped vehicle. The vehicle was set on cruise control, NOT full self driving. This type of life threatening malfunction is not acceptable in a $100,000 vehicle. The car was serviced 1 week prior to this incident at the Tesla service center in Pojaque NM. There were no warning lights, messages, or other notifications prior to the phantom braking incident. We plan to sell the vehicle as we no longer feel safe driving it.
Additional Notes:
While driving today on I-25 northbound at approximately 9:50 am from Albuquerque to Santa Fe we had the cruise control set at 85 mph. There were no vehicles or obstacles in front of our 2020 Model S when the automatic braking suddenly engaged bringing the vehicle to a sudden stop. Multiple vehicles behind us had to make emergency maneuvers to avoid hitting our stopped vehicle. The vehicle was set on cruise control, NOT full self driving. This type of life threatening malfunction is not acceptable in a $100,000 vehicle. The car was serviced 1 week prior to this incident at the Tesla service center in Pojaque NM. There were no warning lights, messages, or other notifications prior to the phantom braking incident. We plan to sell the vehicle as we no longer feel safe driving it.
Mfg Campaign: 11506719
Recall Date: Feb 10, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving my daughter to school at approximately 8 AM I turned onto the merge lane of southbound Interstate Highway 280 at the junction with Wolfe Road, Sunnyvale. At that time of the morning the sun was low in the sky. After I turned into the merge lane and started accelerating to merge onto the highway the car was pointed directly towards the sun. While accelerating and at about 60 MPH the car braked hard without warning and a message that corrective action had been taken was displayed together with an audible warning. There was no vehicle in front of my car for some hundreds of feet. The vehicle following my car was able to slow in time to avoid a collision but came very close to the rear of my vehicle. While there was no collision, the driver of that vehicle sounded his horn for an extended period of time and gestured at me. Sudden braking at highway speeds on a clear stretch of road clearly puts vehicles behind the rapidly slowing vehicle at risk of a collision. My vehicle has has not been inspected by Tesla or anyone else since this occurred. There were no indications of any problem before or since this incident. The vehicle is available for inspection if requested.
Corrective Action:
While driving my daughter to school at approximately 8 AM I turned onto the merge lane of southbound Interstate Highway 280 at the junction with Wolfe Road, Sunnyvale. At that time of the morning the sun was low in the sky. After I turned into the merge lane and started accelerating to merge onto the highway the car was pointed directly towards the sun. While accelerating and at about 60 MPH the car braked hard without warning and a message that corrective action had been taken was displayed together with an audible warning. There was no vehicle in front of my car for some hundreds of feet. The vehicle following my car was able to slow in time to avoid a collision but came very close to the rear of my vehicle. While there was no collision, the driver of that vehicle sounded his horn for an extended period of time and gestured at me. Sudden braking at highway speeds on a clear stretch of road clearly puts vehicles behind the rapidly slowing vehicle at risk of a collision. My vehicle has has not been inspected by Tesla or anyone else since this occurred. There were no indications of any problem before or since this incident. The vehicle is available for inspection if requested.
Additional Notes:
While driving my daughter to school at approximately 8 AM I turned onto the merge lane of southbound Interstate Highway 280 at the junction with Wolfe Road, Sunnyvale. At that time of the morning the sun was low in the sky. After I turned into the merge lane and started accelerating to merge onto the highway the car was pointed directly towards the sun. While accelerating and at about 60 MPH the car braked hard without warning and a message that corrective action had been taken was displayed together with an audible warning. There was no vehicle in front of my car for some hundreds of feet. The vehicle following my car was able to slow in time to avoid a collision but came very close to the rear of my vehicle. While there was no collision, the driver of that vehicle sounded his horn for an extended period of time and gestured at me. Sudden braking at highway speeds on a clear stretch of road clearly puts vehicles behind the rapidly slowing vehicle at risk of a collision. My vehicle has has not been inspected by Tesla or anyone else since this occurred. There were no indications of any problem before or since this incident. The vehicle is available for inspection if requested.
Mfg Campaign: 11497945
Recall Date: Dec 18, 2022
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