Complaints & Recalls
Official Safety Recalls - Important!
19 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-014
Recall Date: Nov 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Consumer Complaints
258 ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Apparent software issue with Adaptive Cruise Control causing unexpected hard braking at highway speeds. Random hard braking occurs on open road when road is clear, flat, and no other vehicles nearby. Narrowly avoided being 'rear-ended' during several occurrences by car behind. I drove the car this week on a two day road trip from Palm Springs to Santa Fe and this issue must have occurred 18-20 times during the 750 mile trip. I also tried using difference settings and nothing seemed to eliminate the issue.
Corrective Action:
Apparent software issue with Adaptive Cruise Control causing unexpected hard braking at highway speeds. Random hard braking occurs on open road when road is clear, flat, and no other vehicles nearby. Narrowly avoided being 'rear-ended' during several occurrences by car behind. I drove the car this week on a two day road trip from Palm Springs to Santa Fe and this issue must have occurred 18-20 times during the 750 mile trip. I also tried using difference settings and nothing seemed to eliminate the issue.
Additional Notes:
Apparent software issue with Adaptive Cruise Control causing unexpected hard braking at highway speeds. Random hard braking occurs on open road when road is clear, flat, and no other vehicles nearby. Narrowly avoided being 'rear-ended' during several occurrences by car behind. I drove the car this week on a two day road trip from Palm Springs to Santa Fe and this issue must have occurred 18-20 times during the 750 mile trip. I also tried using difference settings and nothing seemed to eliminate the issue.
Mfg Campaign: 11493005
Recall Date: Nov 10, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MCU2 Failure. Dashboard and Screen no longer works Turn signals and headlights do not work There are no seatbelt warning Can no longer see battery levels / range (via app or inside car) Can no longer see car's location (via app) The car will drive, brake lights and windows work THAT'S IT. Car it totally unsafe to drive otherwise. Tesla is charging $1965.75 plus taxes which equals $2083.70 Parts $1800 Remove and Replaces $165.75
Corrective Action:
MCU2 Failure. Dashboard and Screen no longer works Turn signals and headlights do not work There are no seatbelt warning Can no longer see battery levels / range (via app or inside car) Can no longer see car's location (via app) The car will drive, brake lights and windows work THAT'S IT. Car it totally unsafe to drive otherwise. Tesla is charging $1965.75 plus taxes which equals $2083.70 Parts $1800 Remove and Replaces $165.75
Additional Notes:
MCU2 Failure. Dashboard and Screen no longer works Turn signals and headlights do not work There are no seatbelt warning Can no longer see battery levels / range (via app or inside car) Can no longer see car's location (via app) The car will drive, brake lights and windows work THAT'S IT. Car it totally unsafe to drive otherwise. Tesla is charging $1965.75 plus taxes which equals $2083.70 Parts $1800 Remove and Replaces $165.75
Mfg Campaign: 11492143
Recall Date: Nov 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
MCU2 Failure. Dashboard and Screen no longer works Turn signals and headlights do not work There are no seatbelt warning Can no longer see battery levels / range (via app or inside car) Can no longer see car's location (via app) The car will drive, brake lights and windows work THAT'S IT. Car it totally unsafe to drive otherwise. Tesla is charging $1965.75 plus taxes which equals $2083.70 Parts $1800 Remove and Replaces $165.75
Corrective Action:
MCU2 Failure. Dashboard and Screen no longer works Turn signals and headlights do not work There are no seatbelt warning Can no longer see battery levels / range (via app or inside car) Can no longer see car's location (via app) The car will drive, brake lights and windows work THAT'S IT. Car it totally unsafe to drive otherwise. Tesla is charging $1965.75 plus taxes which equals $2083.70 Parts $1800 Remove and Replaces $165.75
Additional Notes:
MCU2 Failure. Dashboard and Screen no longer works Turn signals and headlights do not work There are no seatbelt warning Can no longer see battery levels / range (via app or inside car) Can no longer see car's location (via app) The car will drive, brake lights and windows work THAT'S IT. Car it totally unsafe to drive otherwise. Tesla is charging $1965.75 plus taxes which equals $2083.70 Parts $1800 Remove and Replaces $165.75
Mfg Campaign: 11492143
Recall Date: Nov 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
MCU2 Failure. Dashboard and Screen no longer works Turn signals and headlights do not work There are no seatbelt warning Can no longer see battery levels / range (via app or inside car) Can no longer see car's location (via app) The car will drive, brake lights and windows work THAT'S IT. Car it totally unsafe to drive otherwise. Tesla is charging $1965.75 plus taxes which equals $2083.70 Parts $1800 Remove and Replaces $165.75
Corrective Action:
MCU2 Failure. Dashboard and Screen no longer works Turn signals and headlights do not work There are no seatbelt warning Can no longer see battery levels / range (via app or inside car) Can no longer see car's location (via app) The car will drive, brake lights and windows work THAT'S IT. Car it totally unsafe to drive otherwise. Tesla is charging $1965.75 plus taxes which equals $2083.70 Parts $1800 Remove and Replaces $165.75
Additional Notes:
MCU2 Failure. Dashboard and Screen no longer works Turn signals and headlights do not work There are no seatbelt warning Can no longer see battery levels / range (via app or inside car) Can no longer see car's location (via app) The car will drive, brake lights and windows work THAT'S IT. Car it totally unsafe to drive otherwise. Tesla is charging $1965.75 plus taxes which equals $2083.70 Parts $1800 Remove and Replaces $165.75
Mfg Campaign: 11492143
Recall Date: Nov 3, 2022
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure. Some owners have reported as little as 3 months of life before failing. The daytime running lights are essential for safety driving in low light situations. These daytime running lights are seemingly built to fail. The lights dim then eventually no longer work. Tesla's solution is to have the customer purchase a brand new headlight at $1500. My vehicle is 4 years old and has been through 3 pairs of headlights already, when the last set burnt out I just left them as is. Tesla should either goodwill swap out these headlights for a non-built to fail component, or offer a repair for a quality LED strip with proper heat distribution. Without daytime running lights safety is a major concern on foggy, rainy, and low light situations. I have attached an image showing how the failure begins on top then slowly goes all the way down to the side of the headlight which fails later.
Corrective Action:
Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure. Some owners have reported as little as 3 months of life before failing. The daytime running lights are essential for safety driving in low light situations. These daytime running lights are seemingly built to fail. The lights dim then eventually no longer work. Tesla's solution is to have the customer purchase a brand new headlight at $1500. My vehicle is 4 years old and has been through 3 pairs of headlights already, when the last set burnt out I just left them as is. Tesla should either goodwill swap out these headlights for a non-built to fail component, or offer a repair for a quality LED strip with proper heat distribution. Without daytime running lights safety is a major concern on foggy, rainy, and low light situations. I have attached an image showing how the failure begins on top then slowly goes all the way down to the side of the headlight which fails later.
Additional Notes:
Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure. Some owners have reported as little as 3 months of life before failing. The daytime running lights are essential for safety driving in low light situations. These daytime running lights are seemingly built to fail. The lights dim then eventually no longer work. Tesla's solution is to have the customer purchase a brand new headlight at $1500. My vehicle is 4 years old and has been through 3 pairs of headlights already, when the last set burnt out I just left them as is. Tesla should either goodwill swap out these headlights for a non-built to fail component, or offer a repair for a quality LED strip with proper heat distribution. Without daytime running lights safety is a major concern on foggy, rainy, and low light situations. I have attached an image showing how the failure begins on top then slowly goes all the way down to the side of the headlight which fails later.
Mfg Campaign: 11491487
Recall Date: Oct 30, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact had rented a 2018 Tesla Model S. The contact stated that while his wife was making a U-turn at a low rate of speed, the vehicle accelerated with her foot on the brake pedal and crashed into a tree. The contact stated that his wife heard two warning beeps prior to the failure which the contact stated it signaled that the autopilot had independently engaged. The air bags did not deploy during the accident. The contact's wife did not suffer any injuries. A police report was filed. The vehicle was towed to an independent mechanic where it remained in their possession. The rental company had yet to receive a diagnosis as to the cause of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 44,000.
Corrective Action:
The contact had rented a 2018 Tesla Model S. The contact stated that while his wife was making a U-turn at a low rate of speed, the vehicle accelerated with her foot on the brake pedal and crashed into a tree. The contact stated that his wife heard two warning beeps prior to the failure which the contact stated it signaled that the autopilot had independently engaged. The air bags did not deploy during the accident. The contact's wife did not suffer any injuries. A police report was filed. The vehicle was towed to an independent mechanic where it remained in their possession. The rental company had yet to receive a diagnosis as to the cause of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 44,000.
Additional Notes:
The contact had rented a 2018 Tesla Model S. The contact stated that while his wife was making a U-turn at a low rate of speed, the vehicle accelerated with her foot on the brake pedal and crashed into a tree. The contact stated that his wife heard two warning beeps prior to the failure which the contact stated it signaled that the autopilot had independently engaged. The air bags did not deploy during the accident. The contact's wife did not suffer any injuries. A police report was filed. The vehicle was towed to an independent mechanic where it remained in their possession. The rental company had yet to receive a diagnosis as to the cause of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 44,000.
Mfg Campaign: 11489941
Recall Date: Oct 19, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2018 Tesla Model S. The contact stated while pulling into a parking space, the vehicle accelerated at high speeds without any warning, causing the vehicle to run through a construction site and collide with a building. The air bags were deployed, and the passenger in the vehicle was injured and sought medical attention. The contact was unsure if a police report was filed. The vehicle was towed. The manufacturer was not contacted. The failure mileage was unknown.
Corrective Action:
The contact owns a 2018 Tesla Model S. The contact stated while pulling into a parking space, the vehicle accelerated at high speeds without any warning, causing the vehicle to run through a construction site and collide with a building. The air bags were deployed, and the passenger in the vehicle was injured and sought medical attention. The contact was unsure if a police report was filed. The vehicle was towed. The manufacturer was not contacted. The failure mileage was unknown.
Additional Notes:
The contact owns a 2018 Tesla Model S. The contact stated while pulling into a parking space, the vehicle accelerated at high speeds without any warning, causing the vehicle to run through a construction site and collide with a building. The air bags were deployed, and the passenger in the vehicle was injured and sought medical attention. The contact was unsure if a police report was filed. The vehicle was towed. The manufacturer was not contacted. The failure mileage was unknown.
Mfg Campaign: 11486791
Recall Date: Sep 27, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On August 4th, 2022, I got in my car to continue north...and got a "can't drive not enough power" report on the dash. The car is still (as of today, 9/10/2022)in North Carolina ( at the Matthews-Charlotte Tesla service center, 9140 East Independence Blvd, Charlotte-Matthews, N.C.). Tow/hauler also took toll lanes to bring car to service. I received $20 in toll charges while I wasn't in the car for that day. This happened once before to this vehicle (in Charleston, S.C. serviced in Savannah, Ga 10/11/21 to 12/01/21), and twice before to a formerly owned Tesla. Battery died unexpectedly, suddenly (but while parked). I am still renting a gas car (being charged by Enterprise, weekly at over $500 a week) and I'm not happy with the car (engine light on twice RA # 766VYT) unit #7TBJHP ). Not comfortable driving with rental. Help, please?
Corrective Action:
On August 4th, 2022, I got in my car to continue north...and got a "can't drive not enough power" report on the dash. The car is still (as of today, 9/10/2022)in North Carolina ( at the Matthews-Charlotte Tesla service center, 9140 East Independence Blvd, Charlotte-Matthews, N.C.). Tow/hauler also took toll lanes to bring car to service. I received $20 in toll charges while I wasn't in the car for that day. This happened once before to this vehicle (in Charleston, S.C. serviced in Savannah, Ga 10/11/21 to 12/01/21), and twice before to a formerly owned Tesla. Battery died unexpectedly, suddenly (but while parked). I am still renting a gas car (being charged by Enterprise, weekly at over $500 a week) and I'm not happy with the car (engine light on twice RA # 766VYT) unit #7TBJHP ). Not comfortable driving with rental. Help, please?
Additional Notes:
On August 4th, 2022, I got in my car to continue north...and got a "can't drive not enough power" report on the dash. The car is still (as of today, 9/10/2022)in North Carolina ( at the Matthews-Charlotte Tesla service center, 9140 East Independence Blvd, Charlotte-Matthews, N.C.). Tow/hauler also took toll lanes to bring car to service. I received $20 in toll charges while I wasn't in the car for that day. This happened once before to this vehicle (in Charleston, S.C. serviced in Savannah, Ga 10/11/21 to 12/01/21), and twice before to a formerly owned Tesla. Battery died unexpectedly, suddenly (but while parked). I am still renting a gas car (being charged by Enterprise, weekly at over $500 a week) and I'm not happy with the car (engine light on twice RA # 766VYT) unit #7TBJHP ). Not comfortable driving with rental. Help, please?
Mfg Campaign: 11483788
Recall Date: Sep 10, 2022
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The daytime running lights on both front headlights have stopped working with 45k on the odometer. Tesla service center has refused to cover the safety issue because the car warranty is 5k over warranty mileage. The vehicle no longer has working day time running lights. After doing some research this is a common problem with 2016 to 2020 model s and x and Tesla motor company is refusing to repair the DRL lights.
Corrective Action:
The daytime running lights on both front headlights have stopped working with 45k on the odometer. Tesla service center has refused to cover the safety issue because the car warranty is 5k over warranty mileage. The vehicle no longer has working day time running lights. After doing some research this is a common problem with 2016 to 2020 model s and x and Tesla motor company is refusing to repair the DRL lights.
Additional Notes:
The daytime running lights on both front headlights have stopped working with 45k on the odometer. Tesla service center has refused to cover the safety issue because the car warranty is 5k over warranty mileage. The vehicle no longer has working day time running lights. After doing some research this is a common problem with 2016 to 2020 model s and x and Tesla motor company is refusing to repair the DRL lights.
Mfg Campaign: 11482529
Recall Date: Sep 2, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The emergency release pull for the manual trunk open does not work. Truck is stuck closed and the release cable does nothing in case of emergency…
Corrective Action:
The emergency release pull for the manual trunk open does not work. Truck is stuck closed and the release cable does nothing in case of emergency…
Additional Notes:
The emergency release pull for the manual trunk open does not work. Truck is stuck closed and the release cable does nothing in case of emergency…
Mfg Campaign: 11476835
Recall Date: Aug 1, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
As I was driving alone on July 13th 2022 on the Capital Beltway 495 and was nearing exit 44 the rear passenger window exploded spontaneously. This occurred at 9:08am ET. I have footage of this (I was not able to upload the file as it is not in one of the acceptable formats (MP4)) which confirms there was no object that caused this breakage.
Corrective Action:
As I was driving alone on July 13th 2022 on the Capital Beltway 495 and was nearing exit 44 the rear passenger window exploded spontaneously. This occurred at 9:08am ET. I have footage of this (I was not able to upload the file as it is not in one of the acceptable formats (MP4)) which confirms there was no object that caused this breakage.
Additional Notes:
As I was driving alone on July 13th 2022 on the Capital Beltway 495 and was nearing exit 44 the rear passenger window exploded spontaneously. This occurred at 9:08am ET. I have footage of this (I was not able to upload the file as it is not in one of the acceptable formats (MP4)) which confirms there was no object that caused this breakage.
Mfg Campaign: 11474202
Recall Date: Jul 15, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I experienced multiple incidences with phantom breaking today. Multiple times per hour of driving (average of 5 times per hour on a ling 10 hour drive) Events occurred on open highways/freeways with no other vehicles or objects around. Thankfully. But these incidences could have lead to a crash if other vehicles were following closely.
Corrective Action:
I experienced multiple incidences with phantom breaking today. Multiple times per hour of driving (average of 5 times per hour on a ling 10 hour drive) Events occurred on open highways/freeways with no other vehicles or objects around. Thankfully. But these incidences could have lead to a crash if other vehicles were following closely.
Additional Notes:
I experienced multiple incidences with phantom breaking today. Multiple times per hour of driving (average of 5 times per hour on a ling 10 hour drive) Events occurred on open highways/freeways with no other vehicles or objects around. Thankfully. But these incidences could have lead to a crash if other vehicles were following closely.
Mfg Campaign: 11471637
Recall Date: Jun 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I experienced multiple incidences with phantom breaking today. Multiple times per hour of driving (average of 5 times per hour on a ling 10 hour drive) Events occurred on open highways/freeways with no other vehicles or objects around. Thankfully. But these incidences could have lead to a crash if other vehicles were following closely.
Corrective Action:
I experienced multiple incidences with phantom breaking today. Multiple times per hour of driving (average of 5 times per hour on a ling 10 hour drive) Events occurred on open highways/freeways with no other vehicles or objects around. Thankfully. But these incidences could have lead to a crash if other vehicles were following closely.
Additional Notes:
I experienced multiple incidences with phantom breaking today. Multiple times per hour of driving (average of 5 times per hour on a ling 10 hour drive) Events occurred on open highways/freeways with no other vehicles or objects around. Thankfully. But these incidences could have lead to a crash if other vehicles were following closely.
Mfg Campaign: 11471637
Recall Date: Jun 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
--- System: Autopilot, emergency braking, collision detection. Vehicle IS available for inspection if requested. --- How safety was put at risk: In 2018, while driving on the interstate at about 70-80 mph with Autopilot enabled the car suddenly braked for no reason. By our estimates the car's velocity changed by about -20 mph in a very short time. There was no debris in the road, obstruction or reason for the car to do this. If there had been a car behind us it would have resulted in an accident. --- Has problem been confirmed by service center: Yes --- Has vehicle been inspected by manufacturer: Yes --- When we contacted Tesla they initially denied anything happened but when we took it to another service center a different engineer confirmed that something happened but would not provide the logs. After 6 months of fighting with them trying to get more information we gave up and had to stop using Autopilot due to safety concerns. --- Were there any warnings: No. It was abrupt and frightening. --- Additional: I have email correspondences with the service center and invoices if requested. However due to their extensive nature I'd rather speak to someone at the NHTSA before gathering the documents.
Corrective Action:
--- System: Autopilot, emergency braking, collision detection. Vehicle IS available for inspection if requested. --- How safety was put at risk: In 2018, while driving on the interstate at about 70-80 mph with Autopilot enabled the car suddenly braked for no reason. By our estimates the car's velocity changed by about -20 mph in a very short time. There was no debris in the road, obstruction or reason for the car to do this. If there had been a car behind us it would have resulted in an accident. --- Has problem been confirmed by service center: Yes --- Has vehicle been inspected by manufacturer: Yes --- When we contacted Tesla they initially denied anything happened but when we took it to another service center a different engineer confirmed that something happened but would not provide the logs. After 6 months of fighting with them trying to get more information we gave up and had to stop using Autopilot due to safety concerns. --- Were there any warnings: No. It was abrupt and frightening. --- Additional: I have email correspondences with the service center and invoices if requested. However due to their extensive nature I'd rather speak to someone at the NHTSA before gathering the documents.
Additional Notes:
--- System: Autopilot, emergency braking, collision detection. Vehicle IS available for inspection if requested. --- How safety was put at risk: In 2018, while driving on the interstate at about 70-80 mph with Autopilot enabled the car suddenly braked for no reason. By our estimates the car's velocity changed by about -20 mph in a very short time. There was no debris in the road, obstruction or reason for the car to do this. If there had been a car behind us it would have resulted in an accident. --- Has problem been confirmed by service center: Yes --- Has vehicle been inspected by manufacturer: Yes --- When we contacted Tesla they initially denied anything happened but when we took it to another service center a different engineer confirmed that something happened but would not provide the logs. After 6 months of fighting with them trying to get more information we gave up and had to stop using Autopilot due to safety concerns. --- Were there any warnings: No. It was abrupt and frightening. --- Additional: I have email correspondences with the service center and invoices if requested. However due to their extensive nature I'd rather speak to someone at the NHTSA before gathering the documents.
Mfg Campaign: 11468802
Recall Date: Jun 11, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
--- System: Autopilot, emergency braking, collision detection. Vehicle IS available for inspection if requested. --- How safety was put at risk: In 2018, while driving on the interstate at about 70-80 mph with Autopilot enabled the car suddenly braked for no reason. By our estimates the car's velocity changed by about -20 mph in a very short time. There was no debris in the road, obstruction or reason for the car to do this. If there had been a car behind us it would have resulted in an accident. --- Has problem been confirmed by service center: Yes --- Has vehicle been inspected by manufacturer: Yes --- When we contacted Tesla they initially denied anything happened but when we took it to another service center a different engineer confirmed that something happened but would not provide the logs. After 6 months of fighting with them trying to get more information we gave up and had to stop using Autopilot due to safety concerns. --- Were there any warnings: No. It was abrupt and frightening. --- Additional: I have email correspondences with the service center and invoices if requested. However due to their extensive nature I'd rather speak to someone at the NHTSA before gathering the documents.
Corrective Action:
--- System: Autopilot, emergency braking, collision detection. Vehicle IS available for inspection if requested. --- How safety was put at risk: In 2018, while driving on the interstate at about 70-80 mph with Autopilot enabled the car suddenly braked for no reason. By our estimates the car's velocity changed by about -20 mph in a very short time. There was no debris in the road, obstruction or reason for the car to do this. If there had been a car behind us it would have resulted in an accident. --- Has problem been confirmed by service center: Yes --- Has vehicle been inspected by manufacturer: Yes --- When we contacted Tesla they initially denied anything happened but when we took it to another service center a different engineer confirmed that something happened but would not provide the logs. After 6 months of fighting with them trying to get more information we gave up and had to stop using Autopilot due to safety concerns. --- Were there any warnings: No. It was abrupt and frightening. --- Additional: I have email correspondences with the service center and invoices if requested. However due to their extensive nature I'd rather speak to someone at the NHTSA before gathering the documents.
Additional Notes:
--- System: Autopilot, emergency braking, collision detection. Vehicle IS available for inspection if requested. --- How safety was put at risk: In 2018, while driving on the interstate at about 70-80 mph with Autopilot enabled the car suddenly braked for no reason. By our estimates the car's velocity changed by about -20 mph in a very short time. There was no debris in the road, obstruction or reason for the car to do this. If there had been a car behind us it would have resulted in an accident. --- Has problem been confirmed by service center: Yes --- Has vehicle been inspected by manufacturer: Yes --- When we contacted Tesla they initially denied anything happened but when we took it to another service center a different engineer confirmed that something happened but would not provide the logs. After 6 months of fighting with them trying to get more information we gave up and had to stop using Autopilot due to safety concerns. --- Were there any warnings: No. It was abrupt and frightening. --- Additional: I have email correspondences with the service center and invoices if requested. However due to their extensive nature I'd rather speak to someone at the NHTSA before gathering the documents.
Mfg Campaign: 11468802
Recall Date: Jun 11, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
--- System: Autopilot, emergency braking, collision detection. Vehicle IS available for inspection if requested. --- How safety was put at risk: In 2018, while driving on the interstate at about 70-80 mph with Autopilot enabled the car suddenly braked for no reason. By our estimates the car's velocity changed by about -20 mph in a very short time. There was no debris in the road, obstruction or reason for the car to do this. If there had been a car behind us it would have resulted in an accident. --- Has problem been confirmed by service center: Yes --- Has vehicle been inspected by manufacturer: Yes --- When we contacted Tesla they initially denied anything happened but when we took it to another service center a different engineer confirmed that something happened but would not provide the logs. After 6 months of fighting with them trying to get more information we gave up and had to stop using Autopilot due to safety concerns. --- Were there any warnings: No. It was abrupt and frightening. --- Additional: I have email correspondences with the service center and invoices if requested. However due to their extensive nature I'd rather speak to someone at the NHTSA before gathering the documents.
Corrective Action:
--- System: Autopilot, emergency braking, collision detection. Vehicle IS available for inspection if requested. --- How safety was put at risk: In 2018, while driving on the interstate at about 70-80 mph with Autopilot enabled the car suddenly braked for no reason. By our estimates the car's velocity changed by about -20 mph in a very short time. There was no debris in the road, obstruction or reason for the car to do this. If there had been a car behind us it would have resulted in an accident. --- Has problem been confirmed by service center: Yes --- Has vehicle been inspected by manufacturer: Yes --- When we contacted Tesla they initially denied anything happened but when we took it to another service center a different engineer confirmed that something happened but would not provide the logs. After 6 months of fighting with them trying to get more information we gave up and had to stop using Autopilot due to safety concerns. --- Were there any warnings: No. It was abrupt and frightening. --- Additional: I have email correspondences with the service center and invoices if requested. However due to their extensive nature I'd rather speak to someone at the NHTSA before gathering the documents.
Additional Notes:
--- System: Autopilot, emergency braking, collision detection. Vehicle IS available for inspection if requested. --- How safety was put at risk: In 2018, while driving on the interstate at about 70-80 mph with Autopilot enabled the car suddenly braked for no reason. By our estimates the car's velocity changed by about -20 mph in a very short time. There was no debris in the road, obstruction or reason for the car to do this. If there had been a car behind us it would have resulted in an accident. --- Has problem been confirmed by service center: Yes --- Has vehicle been inspected by manufacturer: Yes --- When we contacted Tesla they initially denied anything happened but when we took it to another service center a different engineer confirmed that something happened but would not provide the logs. After 6 months of fighting with them trying to get more information we gave up and had to stop using Autopilot due to safety concerns. --- Were there any warnings: No. It was abrupt and frightening. --- Additional: I have email correspondences with the service center and invoices if requested. However due to their extensive nature I'd rather speak to someone at the NHTSA before gathering the documents.
Mfg Campaign: 11468802
Recall Date: Jun 11, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car brakes when it is on Adaptive Cruise Control mode. The braking happens for no reason. It happens when the car is approaching an overpass. I have to take control of the car immediately.
Corrective Action:
The car brakes when it is on Adaptive Cruise Control mode. The braking happens for no reason. It happens when the car is approaching an overpass. I have to take control of the car immediately.
Additional Notes:
The car brakes when it is on Adaptive Cruise Control mode. The braking happens for no reason. It happens when the car is approaching an overpass. I have to take control of the car immediately.
Mfg Campaign: 11468030
Recall Date: Jun 7, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The car brakes when it is on Adaptive Cruise Control mode. The braking happens for no reason. It happens when the car is approaching an overpass. I have to take control of the car immediately.
Corrective Action:
The car brakes when it is on Adaptive Cruise Control mode. The braking happens for no reason. It happens when the car is approaching an overpass. I have to take control of the car immediately.
Additional Notes:
The car brakes when it is on Adaptive Cruise Control mode. The braking happens for no reason. It happens when the car is approaching an overpass. I have to take control of the car immediately.
Mfg Campaign: 11468030
Recall Date: Jun 7, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased the Tesla Mold S with Autopilot feature in August 2018, then upgraded it to Full Self Driving for $5,000 and got it through a software update at the end of 2021. But this FSD feature has many defects such as hesitating before turning or stopping at a sign, which makes the car swing around like a drunk; Sometimes it doesn't turn the turn signal on when changing the line, and even enters into the reverse lane. If the above problems can be taken over by switching human drive to avoid accidents, phantom braking is a terrible safety problem that can not avoid accidents. There have been many times in which the vehicle suddenly decelerated and braked without warning while driving by FSD. Fortunately, the rear vehicle did not follow too close or the rear driver took deceleration measures in time to avoid rear-end collisions. But on January 5 this year, not so lucky, I was just out of the Tesla services center of Berkeley, my vehicle under SFD to the Ninth Street and Gilman Street intersection and is turning left from north to the east after the green light on, but the phantom braking happened when driving road central, the vehicle behind me didn't react and bumped into my car. The rear-end collision not only caused serious damage to the vehicle but also caused very discomfort in the driver's neck from the violent vibration of the collision. Although the accident was dealt with by the insurance companies of both parties and the damaged body was repaired in the Bodyshop designated by the insurance company, I contacted the customer service of Tesla many times and reported the accident to them, hoping that they could arrange a comprehensive inspection to make sure that no other parts were damaged in the accident besides the body. However, Tesla's customer services reacted badly, either prevaricating or ignoring it. The accident has been nearly half a year since the accident happened, but I have not received a positive response or solution from them.
Corrective Action:
I purchased the Tesla Mold S with Autopilot feature in August 2018, then upgraded it to Full Self Driving for $5,000 and got it through a software update at the end of 2021. But this FSD feature has many defects such as hesitating before turning or stopping at a sign, which makes the car swing around like a drunk; Sometimes it doesn't turn the turn signal on when changing the line, and even enters into the reverse lane. If the above problems can be taken over by switching human drive to avoid accidents, phantom braking is a terrible safety problem that can not avoid accidents. There have been many times in which the vehicle suddenly decelerated and braked without warning while driving by FSD. Fortunately, the rear vehicle did not follow too close or the rear driver took deceleration measures in time to avoid rear-end collisions. But on January 5 this year, not so lucky, I was just out of the Tesla services center of Berkeley, my vehicle under SFD to the Ninth Street and Gilman Street intersection and is turning left from north to the east after the green light on, but the phantom braking happened when driving road central, the vehicle behind me didn't react and bumped into my car. The rear-end collision not only caused serious damage to the vehicle but also caused very discomfort in the driver's neck from the violent vibration of the collision. Although the accident was dealt with by the insurance companies of both parties and the damaged body was repaired in the Bodyshop designated by the insurance company, I contacted the customer service of Tesla many times and reported the accident to them, hoping that they could arrange a comprehensive inspection to make sure that no other parts were damaged in the accident besides the body. However, Tesla's customer services reacted badly, either prevaricating or ignoring it. The accident has been nearly half a year since the accident happened, but I have not received a positive response or solution from them.
Additional Notes:
I purchased the Tesla Mold S with Autopilot feature in August 2018, then upgraded it to Full Self Driving for $5,000 and got it through a software update at the end of 2021. But this FSD feature has many defects such as hesitating before turning or stopping at a sign, which makes the car swing around like a drunk; Sometimes it doesn't turn the turn signal on when changing the line, and even enters into the reverse lane. If the above problems can be taken over by switching human drive to avoid accidents, phantom braking is a terrible safety problem that can not avoid accidents. There have been many times in which the vehicle suddenly decelerated and braked without warning while driving by FSD. Fortunately, the rear vehicle did not follow too close or the rear driver took deceleration measures in time to avoid rear-end collisions. But on January 5 this year, not so lucky, I was just out of the Tesla services center of Berkeley, my vehicle under SFD to the Ninth Street and Gilman Street intersection and is turning left from north to the east after the green light on, but the phantom braking happened when driving road central, the vehicle behind me didn't react and bumped into my car. The rear-end collision not only caused serious damage to the vehicle but also caused very discomfort in the driver's neck from the violent vibration of the collision. Although the accident was dealt with by the insurance companies of both parties and the damaged body was repaired in the Bodyshop designated by the insurance company, I contacted the customer service of Tesla many times and reported the accident to them, hoping that they could arrange a comprehensive inspection to make sure that no other parts were damaged in the accident besides the body. However, Tesla's customer services reacted badly, either prevaricating or ignoring it. The accident has been nearly half a year since the accident happened, but I have not received a positive response or solution from them.
Mfg Campaign: 11467672
Recall Date: Jun 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I purchased the Tesla Mold S with Autopilot feature in August 2018, then upgraded it to Full Self Driving for $5,000 and got it through a software update at the end of 2021. But this FSD feature has many defects such as hesitating before turning or stopping at a sign, which makes the car swing around like a drunk; Sometimes it doesn't turn the turn signal on when changing the line, and even enters into the reverse lane. If the above problems can be taken over by switching human drive to avoid accidents, phantom braking is a terrible safety problem that can not avoid accidents. There have been many times in which the vehicle suddenly decelerated and braked without warning while driving by FSD. Fortunately, the rear vehicle did not follow too close or the rear driver took deceleration measures in time to avoid rear-end collisions. But on January 5 this year, not so lucky, I was just out of the Tesla services center of Berkeley, my vehicle under SFD to the Ninth Street and Gilman Street intersection and is turning left from north to the east after the green light on, but the phantom braking happened when driving road central, the vehicle behind me didn't react and bumped into my car. The rear-end collision not only caused serious damage to the vehicle but also caused very discomfort in the driver's neck from the violent vibration of the collision. Although the accident was dealt with by the insurance companies of both parties and the damaged body was repaired in the Bodyshop designated by the insurance company, I contacted the customer service of Tesla many times and reported the accident to them, hoping that they could arrange a comprehensive inspection to make sure that no other parts were damaged in the accident besides the body. However, Tesla's customer services reacted badly, either prevaricating or ignoring it. The accident has been nearly half a year since the accident happened, but I have not received a positive response or solution from them.
Corrective Action:
I purchased the Tesla Mold S with Autopilot feature in August 2018, then upgraded it to Full Self Driving for $5,000 and got it through a software update at the end of 2021. But this FSD feature has many defects such as hesitating before turning or stopping at a sign, which makes the car swing around like a drunk; Sometimes it doesn't turn the turn signal on when changing the line, and even enters into the reverse lane. If the above problems can be taken over by switching human drive to avoid accidents, phantom braking is a terrible safety problem that can not avoid accidents. There have been many times in which the vehicle suddenly decelerated and braked without warning while driving by FSD. Fortunately, the rear vehicle did not follow too close or the rear driver took deceleration measures in time to avoid rear-end collisions. But on January 5 this year, not so lucky, I was just out of the Tesla services center of Berkeley, my vehicle under SFD to the Ninth Street and Gilman Street intersection and is turning left from north to the east after the green light on, but the phantom braking happened when driving road central, the vehicle behind me didn't react and bumped into my car. The rear-end collision not only caused serious damage to the vehicle but also caused very discomfort in the driver's neck from the violent vibration of the collision. Although the accident was dealt with by the insurance companies of both parties and the damaged body was repaired in the Bodyshop designated by the insurance company, I contacted the customer service of Tesla many times and reported the accident to them, hoping that they could arrange a comprehensive inspection to make sure that no other parts were damaged in the accident besides the body. However, Tesla's customer services reacted badly, either prevaricating or ignoring it. The accident has been nearly half a year since the accident happened, but I have not received a positive response or solution from them.
Additional Notes:
I purchased the Tesla Mold S with Autopilot feature in August 2018, then upgraded it to Full Self Driving for $5,000 and got it through a software update at the end of 2021. But this FSD feature has many defects such as hesitating before turning or stopping at a sign, which makes the car swing around like a drunk; Sometimes it doesn't turn the turn signal on when changing the line, and even enters into the reverse lane. If the above problems can be taken over by switching human drive to avoid accidents, phantom braking is a terrible safety problem that can not avoid accidents. There have been many times in which the vehicle suddenly decelerated and braked without warning while driving by FSD. Fortunately, the rear vehicle did not follow too close or the rear driver took deceleration measures in time to avoid rear-end collisions. But on January 5 this year, not so lucky, I was just out of the Tesla services center of Berkeley, my vehicle under SFD to the Ninth Street and Gilman Street intersection and is turning left from north to the east after the green light on, but the phantom braking happened when driving road central, the vehicle behind me didn't react and bumped into my car. The rear-end collision not only caused serious damage to the vehicle but also caused very discomfort in the driver's neck from the violent vibration of the collision. Although the accident was dealt with by the insurance companies of both parties and the damaged body was repaired in the Bodyshop designated by the insurance company, I contacted the customer service of Tesla many times and reported the accident to them, hoping that they could arrange a comprehensive inspection to make sure that no other parts were damaged in the accident besides the body. However, Tesla's customer services reacted badly, either prevaricating or ignoring it. The accident has been nearly half a year since the accident happened, but I have not received a positive response or solution from them.
Mfg Campaign: 11467672
Recall Date: Jun 5, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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