TESLA MODEL S 2018

Complete listing of complaints and recalls for this vehicle

258
Complaints
19
Recalls

Complaints & Recalls

258 Complaints 19 Recalls

Official Safety Recalls - Important!

19 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tesla, Inc.
NHTSA Campaign: 24V376000 SAFETY RECALL
125.2K Vehicles Affected
Recall Date: May 28, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-008
Notice Date: Jul 26, 2024
Recall Date: May 28, 2024
Tesla, Inc.
NHTSA Campaign: 24V153000 SAFETY RECALL
6.6K Vehicles Affected
Recall Date: Feb 27, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-006
Notice Date: Apr 27, 2024
Recall Date: Feb 27, 2024
Tesla, Inc.
NHTSA Campaign: 24V051000 SAFETY RECALL
2.2M Vehicles Affected
Recall Date: Jan 30, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Potential Risk:
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
FREE Recall Solution:
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-003
Notice Date: Feb 21, 2024
Recall Date: Jan 30, 2024
Tesla, Inc.
NHTSA Campaign: 23V838000 SAFETY RECALL
2M Vehicles Affected
Recall Date: Dec 12, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Potential Risk:
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-008
Notice Date: Feb 10, 2024
Recall Date: Dec 12, 2023
Tesla, Inc.
NHTSA Campaign: 23V085000 SAFETY RECALL
362.8K Vehicles Affected
Recall Date: Feb 15, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Potential Risk:
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-001
Notice Date: Apr 15, 2023
Recall Date: Feb 15, 2023
Tesla, Inc.
NHTSA Campaign: 22V818000 SAFETY RECALL
40.2K Vehicles Affected
Recall Date: Nov 1, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

Potential Risk:
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-014
Notice Date: Dec 31, 2022
Recall Date: Nov 1, 2022
Tesla, Inc.
NHTSA Campaign: 22V169000 SAFETY RECALL
947 Vehicles Affected
Recall Date: Mar 18, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-004
Notice Date: May 17, 2022
Recall Date: Mar 18, 2022
Tesla, Inc.
NHTSA Campaign: 22V037000 SAFETY RECALL
53.8K Vehicles Affected
Recall Date: Jan 27, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Potential Risk:
Failing to stop at a stop sign can increase the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-001
Notice Date: Mar 28, 2022
Recall Date: Jan 27, 2022
Tesla, Inc.
NHTSA Campaign: 21V00B000 SAFETY RECALL
130.4K Vehicles Affected
Recall Date: Dec 21, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."

Potential Risk:
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could open unexpectedly, obstructing the driver's view and increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and reposition the latch assembly as necessary, free of charge. Owner notification letters were mailed February 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-11-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-11-003
Notice Date: Feb 18, 2022
Recall Date: Dec 21, 2021
Tesla, Inc.
NHTSA Campaign: 21V846000 SAFETY RECALL
11.7K Vehicles Affected
Recall Date: Oct 29, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Potential Risk:
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-00-004
Notice Date: Oct 25, 2021
Recall Date: Oct 29, 2021
Tesla, Inc.
NHTSA Campaign: 21V035000 SAFETY RECALL
135K Vehicles Affected
Recall Date: Jan 29, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

Potential Risk:
The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.
FREE Recall Solution:
Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-21-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-21-001
Notice Date: Mar 29, 2021
Recall Date: Jan 29, 2021

Consumer Complaints

258 Complaints
Tesla, Inc.
Campaign: 11511387 Other
Mar 12, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

On freeway in traffic, autopilot is enabled. Vehicle is running perfectly fine in start stop traffic slowing down and speeding up as needed. Traffic starts to clear up, and as vehicle speeds up, there is a sudden slowdown again. Instead of braking/slowing down, autopilot turns off without an additional audible alarm (just the standard sound for turning off autopilot), instead the forward collision warning alert goes off. Able to brake in time to prevent accident.

Corrective Action:

On freeway in traffic, autopilot is enabled. Vehicle is running perfectly fine in start stop traffic slowing down and speeding up as needed. Traffic starts to clear up, and as vehicle speeds up, there is a sudden slowdown again. Instead of braking/slowing down, autopilot turns off without an additional audible alarm (just the standard sound for turning off autopilot), instead the forward collision warning alert goes off. Able to brake in time to prevent accident.

Additional Notes:

On freeway in traffic, autopilot is enabled. Vehicle is running perfectly fine in start stop traffic slowing down and speeding up as needed. Traffic starts to clear up, and as vehicle speeds up, there is a sudden slowdown again. Instead of braking/slowing down, autopilot turns off without an additional audible alarm (just the standard sound for turning off autopilot), instead the forward collision warning alert goes off. Able to brake in time to prevent accident.

Manufacturer: TESLA
Mfg Campaign: 11511387
Notice Date: Mar 12, 2023
Recall Date: Mar 12, 2023
Tesla, Inc.
Campaign: 11511387 Other
Mar 12, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

On freeway in traffic, autopilot is enabled. Vehicle is running perfectly fine in start stop traffic slowing down and speeding up as needed. Traffic starts to clear up, and as vehicle speeds up, there is a sudden slowdown again. Instead of braking/slowing down, autopilot turns off without an additional audible alarm (just the standard sound for turning off autopilot), instead the forward collision warning alert goes off. Able to brake in time to prevent accident.

Corrective Action:

On freeway in traffic, autopilot is enabled. Vehicle is running perfectly fine in start stop traffic slowing down and speeding up as needed. Traffic starts to clear up, and as vehicle speeds up, there is a sudden slowdown again. Instead of braking/slowing down, autopilot turns off without an additional audible alarm (just the standard sound for turning off autopilot), instead the forward collision warning alert goes off. Able to brake in time to prevent accident.

Additional Notes:

On freeway in traffic, autopilot is enabled. Vehicle is running perfectly fine in start stop traffic slowing down and speeding up as needed. Traffic starts to clear up, and as vehicle speeds up, there is a sudden slowdown again. Instead of braking/slowing down, autopilot turns off without an additional audible alarm (just the standard sound for turning off autopilot), instead the forward collision warning alert goes off. Able to brake in time to prevent accident.

Manufacturer: TESLA
Mfg Campaign: 11511387
Notice Date: Mar 12, 2023
Recall Date: Mar 12, 2023
Tesla, Inc.
Campaign: 11511387 Other
Mar 12, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

On freeway in traffic, autopilot is enabled. Vehicle is running perfectly fine in start stop traffic slowing down and speeding up as needed. Traffic starts to clear up, and as vehicle speeds up, there is a sudden slowdown again. Instead of braking/slowing down, autopilot turns off without an additional audible alarm (just the standard sound for turning off autopilot), instead the forward collision warning alert goes off. Able to brake in time to prevent accident.

Corrective Action:

On freeway in traffic, autopilot is enabled. Vehicle is running perfectly fine in start stop traffic slowing down and speeding up as needed. Traffic starts to clear up, and as vehicle speeds up, there is a sudden slowdown again. Instead of braking/slowing down, autopilot turns off without an additional audible alarm (just the standard sound for turning off autopilot), instead the forward collision warning alert goes off. Able to brake in time to prevent accident.

Additional Notes:

On freeway in traffic, autopilot is enabled. Vehicle is running perfectly fine in start stop traffic slowing down and speeding up as needed. Traffic starts to clear up, and as vehicle speeds up, there is a sudden slowdown again. Instead of braking/slowing down, autopilot turns off without an additional audible alarm (just the standard sound for turning off autopilot), instead the forward collision warning alert goes off. Able to brake in time to prevent accident.

Manufacturer: TESLA
Mfg Campaign: 11511387
Notice Date: Mar 12, 2023
Recall Date: Mar 12, 2023
Tesla, Inc.
Campaign: 11511456 Other
Mar 12, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Second door handle has failed and no longer unlatches door from outside, therefore dangerous to be unable to reach the back seats

Corrective Action:

Second door handle has failed and no longer unlatches door from outside, therefore dangerous to be unable to reach the back seats

Additional Notes:

Second door handle has failed and no longer unlatches door from outside, therefore dangerous to be unable to reach the back seats

Manufacturer: TESLA
Mfg Campaign: 11511456
Notice Date: Mar 12, 2023
Recall Date: Mar 12, 2023
Tesla, Inc.
Campaign: 11511456 Other
Mar 12, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Second door handle has failed and no longer unlatches door from outside, therefore dangerous to be unable to reach the back seats

Corrective Action:

Second door handle has failed and no longer unlatches door from outside, therefore dangerous to be unable to reach the back seats

Additional Notes:

Second door handle has failed and no longer unlatches door from outside, therefore dangerous to be unable to reach the back seats

Manufacturer: TESLA
Mfg Campaign: 11511456
Notice Date: Mar 12, 2023
Recall Date: Mar 12, 2023
Tesla, Inc.
Campaign: 11509985 Other
Mar 3, 2023
Defect Description:

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Potential Consequences:

The contact owns a 2016 Tesla Model S. The contact stated that he noticed that the display screen was distorted and that the adhesive around the display touchscreen was leaking. The contact stated that the adhesive also leaked onto the console. Additionally, the contact stated that due to the toxicity of the adhesive, he started to get headaches. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the display was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to contact the Service Center, but no assistance was provided. The failure mileage was approximately 93,000.

Corrective Action:

The contact owns a 2016 Tesla Model S. The contact stated that he noticed that the display screen was distorted and that the adhesive around the display touchscreen was leaking. The contact stated that the adhesive also leaked onto the console. Additionally, the contact stated that due to the toxicity of the adhesive, he started to get headaches. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the display was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to contact the Service Center, but no assistance was provided. The failure mileage was approximately 93,000.

Additional Notes:

The contact owns a 2016 Tesla Model S. The contact stated that he noticed that the display screen was distorted and that the adhesive around the display touchscreen was leaking. The contact stated that the adhesive also leaked onto the console. Additionally, the contact stated that due to the toxicity of the adhesive, he started to get headaches. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the display was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to contact the Service Center, but no assistance was provided. The failure mileage was approximately 93,000.

Manufacturer: TESLA
Mfg Campaign: 11509985
Notice Date: Mar 3, 2023
Recall Date: Mar 3, 2023
Tesla, Inc.
Campaign: 11509744 Other
Mar 1, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

I was using the vehicle's traffic aware cruise control, but not autopilot and the vehicle experiences sudden braking without warning or reason. I had no other vehicles near me, on a straight, flat road with no bridges, signs or other things to cast shadows. The weather was sunny, but the sun was not shining on the front of the vehicle. The most extreme instance starting braking the vehicle from 84mph and the vehicle reached close to 40mph before I could overtake the system by pressing on the accelerator. My passengers were thrown forward as well as our items within the vehicle. I'm thankful there was no vehicle behind me that could have rear-ended me. There is no reasonable way to contact the manufacturer other than asking for a service appointment which can't fix software errors. The manufacturer should provide an option for basic cruise control.

Corrective Action:

I was using the vehicle's traffic aware cruise control, but not autopilot and the vehicle experiences sudden braking without warning or reason. I had no other vehicles near me, on a straight, flat road with no bridges, signs or other things to cast shadows. The weather was sunny, but the sun was not shining on the front of the vehicle. The most extreme instance starting braking the vehicle from 84mph and the vehicle reached close to 40mph before I could overtake the system by pressing on the accelerator. My passengers were thrown forward as well as our items within the vehicle. I'm thankful there was no vehicle behind me that could have rear-ended me. There is no reasonable way to contact the manufacturer other than asking for a service appointment which can't fix software errors. The manufacturer should provide an option for basic cruise control.

Additional Notes:

I was using the vehicle's traffic aware cruise control, but not autopilot and the vehicle experiences sudden braking without warning or reason. I had no other vehicles near me, on a straight, flat road with no bridges, signs or other things to cast shadows. The weather was sunny, but the sun was not shining on the front of the vehicle. The most extreme instance starting braking the vehicle from 84mph and the vehicle reached close to 40mph before I could overtake the system by pressing on the accelerator. My passengers were thrown forward as well as our items within the vehicle. I'm thankful there was no vehicle behind me that could have rear-ended me. There is no reasonable way to contact the manufacturer other than asking for a service appointment which can't fix software errors. The manufacturer should provide an option for basic cruise control.

Manufacturer: TESLA
Mfg Campaign: 11509744
Notice Date: Mar 1, 2023
Recall Date: Mar 1, 2023
Tesla, Inc.
Campaign: 11502292 Other
Jan 17, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was pulling into my driveway and beginning to pull into the garage. Immediately after straightening the car out to fit the space in the garage, the car immediately launched itself, accelerating extremely quick with no chance to brake or brace for impact. The car and the house suffered damage and I’m currently awaiting MRI results for possible injuries. It was an evident malfunction in the car’s system.

Corrective Action:

I was pulling into my driveway and beginning to pull into the garage. Immediately after straightening the car out to fit the space in the garage, the car immediately launched itself, accelerating extremely quick with no chance to brake or brace for impact. The car and the house suffered damage and I’m currently awaiting MRI results for possible injuries. It was an evident malfunction in the car’s system.

Additional Notes:

I was pulling into my driveway and beginning to pull into the garage. Immediately after straightening the car out to fit the space in the garage, the car immediately launched itself, accelerating extremely quick with no chance to brake or brace for impact. The car and the house suffered damage and I’m currently awaiting MRI results for possible injuries. It was an evident malfunction in the car’s system.

Manufacturer: TESLA
Mfg Campaign: 11502292
Notice Date: Jan 17, 2023
Recall Date: Jan 17, 2023
Tesla, Inc.
Campaign: 11501459 Other
Jan 12, 2023
Defect Description:

ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

Potential Consequences:

The contact owns a 2018 Tesla Model S. The contact stated that while the vehicle was at a complete stop, he activated the Auto Park feature to park the vehicle. The vehicle unexpectedly rolled forward and crashed into another vehicle next to his front passenger's side. The contact stated that it was a minor collision and that no police report was filed. The contact was able to drive the vehicle away from the scene. The vehicle was taken to a body shop, where it was diagnosed that an unknown part near the passenger's side front wheel needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure and confirmed that the Auto Park feature was activated; however, the Auto Park inadvertently disengaged, causing the vehicle to roll. The failure mileage was approximately 10,000.

Corrective Action:

The contact owns a 2018 Tesla Model S. The contact stated that while the vehicle was at a complete stop, he activated the Auto Park feature to park the vehicle. The vehicle unexpectedly rolled forward and crashed into another vehicle next to his front passenger's side. The contact stated that it was a minor collision and that no police report was filed. The contact was able to drive the vehicle away from the scene. The vehicle was taken to a body shop, where it was diagnosed that an unknown part near the passenger's side front wheel needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure and confirmed that the Auto Park feature was activated; however, the Auto Park inadvertently disengaged, causing the vehicle to roll. The failure mileage was approximately 10,000.

Additional Notes:

The contact owns a 2018 Tesla Model S. The contact stated that while the vehicle was at a complete stop, he activated the Auto Park feature to park the vehicle. The vehicle unexpectedly rolled forward and crashed into another vehicle next to his front passenger's side. The contact stated that it was a minor collision and that no police report was filed. The contact was able to drive the vehicle away from the scene. The vehicle was taken to a body shop, where it was diagnosed that an unknown part near the passenger's side front wheel needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure and confirmed that the Auto Park feature was activated; however, the Auto Park inadvertently disengaged, causing the vehicle to roll. The failure mileage was approximately 10,000.

Manufacturer: TESLA
Mfg Campaign: 11501459
Notice Date: Jan 12, 2023
Recall Date: Jan 12, 2023
Tesla, Inc.
Campaign: 11500703 Other
Jan 8, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Repeated problems with "phantom braking" when adaptive cruise control or autosteering is engaged. The vehicle would make unexpected hard breaking without any obvious triggers. In the past, I have made multiple "report bug" to Tesla immediately following phantom breaking, but no improvement noted thus far. This problem recurred yet again on I-5 today; the vehicle suddenly made a hard break despite absence of any issues in front of me; this resulted in the vehicle behind me having to take immediate evasive action by breaking and making a sudden lane change to avoid a collision.

Corrective Action:

Repeated problems with "phantom braking" when adaptive cruise control or autosteering is engaged. The vehicle would make unexpected hard breaking without any obvious triggers. In the past, I have made multiple "report bug" to Tesla immediately following phantom breaking, but no improvement noted thus far. This problem recurred yet again on I-5 today; the vehicle suddenly made a hard break despite absence of any issues in front of me; this resulted in the vehicle behind me having to take immediate evasive action by breaking and making a sudden lane change to avoid a collision.

Additional Notes:

Repeated problems with "phantom braking" when adaptive cruise control or autosteering is engaged. The vehicle would make unexpected hard breaking without any obvious triggers. In the past, I have made multiple "report bug" to Tesla immediately following phantom breaking, but no improvement noted thus far. This problem recurred yet again on I-5 today; the vehicle suddenly made a hard break despite absence of any issues in front of me; this resulted in the vehicle behind me having to take immediate evasive action by breaking and making a sudden lane change to avoid a collision.

Manufacturer: TESLA
Mfg Campaign: 11500703
Notice Date: Jan 8, 2023
Recall Date: Jan 8, 2023
Tesla, Inc.
Campaign: 11499558 Other
Dec 30, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Component that failed is daylight running lights and is available for inspection. Daylight running lights are important to be seen easier by other vehicles and pedestrians, since they don’t work my vehicles is more difficult to be seen during the day. Confirmed by service center. Unknown if inspected by manufacturer, police, insurance representatives or others, most likely not. No warning lights, no messages, no symptoms, first appeared approximately sept 2022

Corrective Action:

Component that failed is daylight running lights and is available for inspection. Daylight running lights are important to be seen easier by other vehicles and pedestrians, since they don’t work my vehicles is more difficult to be seen during the day. Confirmed by service center. Unknown if inspected by manufacturer, police, insurance representatives or others, most likely not. No warning lights, no messages, no symptoms, first appeared approximately sept 2022

Additional Notes:

Component that failed is daylight running lights and is available for inspection. Daylight running lights are important to be seen easier by other vehicles and pedestrians, since they don’t work my vehicles is more difficult to be seen during the day. Confirmed by service center. Unknown if inspected by manufacturer, police, insurance representatives or others, most likely not. No warning lights, no messages, no symptoms, first appeared approximately sept 2022

Manufacturer: TESLA
Mfg Campaign: 11499558
Notice Date: Dec 30, 2022
Recall Date: Dec 30, 2022
Tesla, Inc.
Campaign: 11499558 Other
Dec 30, 2022
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Component that failed is daylight running lights and is available for inspection. Daylight running lights are important to be seen easier by other vehicles and pedestrians, since they don’t work my vehicles is more difficult to be seen during the day. Confirmed by service center. Unknown if inspected by manufacturer, police, insurance representatives or others, most likely not. No warning lights, no messages, no symptoms, first appeared approximately sept 2022

Corrective Action:

Component that failed is daylight running lights and is available for inspection. Daylight running lights are important to be seen easier by other vehicles and pedestrians, since they don’t work my vehicles is more difficult to be seen during the day. Confirmed by service center. Unknown if inspected by manufacturer, police, insurance representatives or others, most likely not. No warning lights, no messages, no symptoms, first appeared approximately sept 2022

Additional Notes:

Component that failed is daylight running lights and is available for inspection. Daylight running lights are important to be seen easier by other vehicles and pedestrians, since they don’t work my vehicles is more difficult to be seen during the day. Confirmed by service center. Unknown if inspected by manufacturer, police, insurance representatives or others, most likely not. No warning lights, no messages, no symptoms, first appeared approximately sept 2022

Manufacturer: TESLA
Mfg Campaign: 11499558
Notice Date: Dec 30, 2022
Recall Date: Dec 30, 2022
Tesla, Inc.
Campaign: 11497939 Other
Dec 18, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Driving down an interstate at the speed limit, with light traffic. No cars immediately or in ahead of me. The car put on the brakes, or what is commonly referred to as "phantom braking" as I understand it. It has done this on prior occasions and I am familiar with it. It generally seems to be triggered by inconsistent pavement coloring or shadows. The car rapidly braked until I took over (I was using "Navigate on Autopilot" which was managing the speed and lane-keeping). There were no injuries or dangerous situation created during this event, besides being quite abrupt and startling. There are no known failures or issues in my vehicle that would have been likely to contribute. This occurred on Nov 24 in the late afternoon, driving westward. Weather was overcast.

Corrective Action:

Driving down an interstate at the speed limit, with light traffic. No cars immediately or in ahead of me. The car put on the brakes, or what is commonly referred to as "phantom braking" as I understand it. It has done this on prior occasions and I am familiar with it. It generally seems to be triggered by inconsistent pavement coloring or shadows. The car rapidly braked until I took over (I was using "Navigate on Autopilot" which was managing the speed and lane-keeping). There were no injuries or dangerous situation created during this event, besides being quite abrupt and startling. There are no known failures or issues in my vehicle that would have been likely to contribute. This occurred on Nov 24 in the late afternoon, driving westward. Weather was overcast.

Additional Notes:

Driving down an interstate at the speed limit, with light traffic. No cars immediately or in ahead of me. The car put on the brakes, or what is commonly referred to as "phantom braking" as I understand it. It has done this on prior occasions and I am familiar with it. It generally seems to be triggered by inconsistent pavement coloring or shadows. The car rapidly braked until I took over (I was using "Navigate on Autopilot" which was managing the speed and lane-keeping). There were no injuries or dangerous situation created during this event, besides being quite abrupt and startling. There are no known failures or issues in my vehicle that would have been likely to contribute. This occurred on Nov 24 in the late afternoon, driving westward. Weather was overcast.

Manufacturer: TESLA
Mfg Campaign: 11497939
Notice Date: Dec 18, 2022
Recall Date: Dec 18, 2022
Tesla, Inc.
Campaign: 11497939 Other
Dec 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Driving down an interstate at the speed limit, with light traffic. No cars immediately or in ahead of me. The car put on the brakes, or what is commonly referred to as "phantom braking" as I understand it. It has done this on prior occasions and I am familiar with it. It generally seems to be triggered by inconsistent pavement coloring or shadows. The car rapidly braked until I took over (I was using "Navigate on Autopilot" which was managing the speed and lane-keeping). There were no injuries or dangerous situation created during this event, besides being quite abrupt and startling. There are no known failures or issues in my vehicle that would have been likely to contribute. This occurred on Nov 24 in the late afternoon, driving westward. Weather was overcast.

Corrective Action:

Driving down an interstate at the speed limit, with light traffic. No cars immediately or in ahead of me. The car put on the brakes, or what is commonly referred to as "phantom braking" as I understand it. It has done this on prior occasions and I am familiar with it. It generally seems to be triggered by inconsistent pavement coloring or shadows. The car rapidly braked until I took over (I was using "Navigate on Autopilot" which was managing the speed and lane-keeping). There were no injuries or dangerous situation created during this event, besides being quite abrupt and startling. There are no known failures or issues in my vehicle that would have been likely to contribute. This occurred on Nov 24 in the late afternoon, driving westward. Weather was overcast.

Additional Notes:

Driving down an interstate at the speed limit, with light traffic. No cars immediately or in ahead of me. The car put on the brakes, or what is commonly referred to as "phantom braking" as I understand it. It has done this on prior occasions and I am familiar with it. It generally seems to be triggered by inconsistent pavement coloring or shadows. The car rapidly braked until I took over (I was using "Navigate on Autopilot" which was managing the speed and lane-keeping). There were no injuries or dangerous situation created during this event, besides being quite abrupt and startling. There are no known failures or issues in my vehicle that would have been likely to contribute. This occurred on Nov 24 in the late afternoon, driving westward. Weather was overcast.

Manufacturer: TESLA
Mfg Campaign: 11497939
Notice Date: Dec 18, 2022
Recall Date: Dec 18, 2022
Tesla, Inc.
Campaign: 11497939 Other
Dec 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Driving down an interstate at the speed limit, with light traffic. No cars immediately or in ahead of me. The car put on the brakes, or what is commonly referred to as "phantom braking" as I understand it. It has done this on prior occasions and I am familiar with it. It generally seems to be triggered by inconsistent pavement coloring or shadows. The car rapidly braked until I took over (I was using "Navigate on Autopilot" which was managing the speed and lane-keeping). There were no injuries or dangerous situation created during this event, besides being quite abrupt and startling. There are no known failures or issues in my vehicle that would have been likely to contribute. This occurred on Nov 24 in the late afternoon, driving westward. Weather was overcast.

Corrective Action:

Driving down an interstate at the speed limit, with light traffic. No cars immediately or in ahead of me. The car put on the brakes, or what is commonly referred to as "phantom braking" as I understand it. It has done this on prior occasions and I am familiar with it. It generally seems to be triggered by inconsistent pavement coloring or shadows. The car rapidly braked until I took over (I was using "Navigate on Autopilot" which was managing the speed and lane-keeping). There were no injuries or dangerous situation created during this event, besides being quite abrupt and startling. There are no known failures or issues in my vehicle that would have been likely to contribute. This occurred on Nov 24 in the late afternoon, driving westward. Weather was overcast.

Additional Notes:

Driving down an interstate at the speed limit, with light traffic. No cars immediately or in ahead of me. The car put on the brakes, or what is commonly referred to as "phantom braking" as I understand it. It has done this on prior occasions and I am familiar with it. It generally seems to be triggered by inconsistent pavement coloring or shadows. The car rapidly braked until I took over (I was using "Navigate on Autopilot" which was managing the speed and lane-keeping). There were no injuries or dangerous situation created during this event, besides being quite abrupt and startling. There are no known failures or issues in my vehicle that would have been likely to contribute. This occurred on Nov 24 in the late afternoon, driving westward. Weather was overcast.

Manufacturer: TESLA
Mfg Campaign: 11497939
Notice Date: Dec 18, 2022
Recall Date: Dec 18, 2022
Tesla, Inc.
Campaign: 11497885 Other
Dec 17, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

While driving out 2018 Model S, it will brake hard while in adaptive cruise control of full self-driving mode for no reason. This happens frequently, whether driving on the highway or on city roads. It is terribly unsafe. I'm afraid eventually someone following too close will hit me.

Corrective Action:

While driving out 2018 Model S, it will brake hard while in adaptive cruise control of full self-driving mode for no reason. This happens frequently, whether driving on the highway or on city roads. It is terribly unsafe. I'm afraid eventually someone following too close will hit me.

Additional Notes:

While driving out 2018 Model S, it will brake hard while in adaptive cruise control of full self-driving mode for no reason. This happens frequently, whether driving on the highway or on city roads. It is terribly unsafe. I'm afraid eventually someone following too close will hit me.

Manufacturer: TESLA
Mfg Campaign: 11497885
Notice Date: Dec 17, 2022
Recall Date: Dec 17, 2022
Tesla, Inc.
Campaign: 11497885 Other
Dec 17, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

While driving out 2018 Model S, it will brake hard while in adaptive cruise control of full self-driving mode for no reason. This happens frequently, whether driving on the highway or on city roads. It is terribly unsafe. I'm afraid eventually someone following too close will hit me.

Corrective Action:

While driving out 2018 Model S, it will brake hard while in adaptive cruise control of full self-driving mode for no reason. This happens frequently, whether driving on the highway or on city roads. It is terribly unsafe. I'm afraid eventually someone following too close will hit me.

Additional Notes:

While driving out 2018 Model S, it will brake hard while in adaptive cruise control of full self-driving mode for no reason. This happens frequently, whether driving on the highway or on city roads. It is terribly unsafe. I'm afraid eventually someone following too close will hit me.

Manufacturer: TESLA
Mfg Campaign: 11497885
Notice Date: Dec 17, 2022
Recall Date: Dec 17, 2022
Tesla, Inc.
Campaign: 11497797 Other
Dec 16, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

I was travelling on the highway at high speeds when the traffic suddenly comes to a halt. My tires were screeching without any signs of ABS kicking in whatsoever. My car slid 20-30 feet since i braked.

Corrective Action:

I was travelling on the highway at high speeds when the traffic suddenly comes to a halt. My tires were screeching without any signs of ABS kicking in whatsoever. My car slid 20-30 feet since i braked.

Additional Notes:

I was travelling on the highway at high speeds when the traffic suddenly comes to a halt. My tires were screeching without any signs of ABS kicking in whatsoever. My car slid 20-30 feet since i braked.

Manufacturer: TESLA
Mfg Campaign: 11497797
Notice Date: Dec 16, 2022
Recall Date: Dec 16, 2022
Tesla, Inc.
Campaign: 11493005 Other
Nov 10, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Apparent software issue with Adaptive Cruise Control causing unexpected hard braking at highway speeds. Random hard braking occurs on open road when road is clear, flat, and no other vehicles nearby. Narrowly avoided being 'rear-ended' during several occurrences by car behind. I drove the car this week on a two day road trip from Palm Springs to Santa Fe and this issue must have occurred 18-20 times during the 750 mile trip. I also tried using difference settings and nothing seemed to eliminate the issue.

Corrective Action:

Apparent software issue with Adaptive Cruise Control causing unexpected hard braking at highway speeds. Random hard braking occurs on open road when road is clear, flat, and no other vehicles nearby. Narrowly avoided being 'rear-ended' during several occurrences by car behind. I drove the car this week on a two day road trip from Palm Springs to Santa Fe and this issue must have occurred 18-20 times during the 750 mile trip. I also tried using difference settings and nothing seemed to eliminate the issue.

Additional Notes:

Apparent software issue with Adaptive Cruise Control causing unexpected hard braking at highway speeds. Random hard braking occurs on open road when road is clear, flat, and no other vehicles nearby. Narrowly avoided being 'rear-ended' during several occurrences by car behind. I drove the car this week on a two day road trip from Palm Springs to Santa Fe and this issue must have occurred 18-20 times during the 750 mile trip. I also tried using difference settings and nothing seemed to eliminate the issue.

Manufacturer: TESLA
Mfg Campaign: 11493005
Notice Date: Nov 10, 2022
Recall Date: Nov 10, 2022
Tesla, Inc.
Campaign: 11493005 Other
Nov 10, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Apparent software issue with Adaptive Cruise Control causing unexpected hard braking at highway speeds. Random hard braking occurs on open road when road is clear, flat, and no other vehicles nearby. Narrowly avoided being 'rear-ended' during several occurrences by car behind. I drove the car this week on a two day road trip from Palm Springs to Santa Fe and this issue must have occurred 18-20 times during the 750 mile trip. I also tried using difference settings and nothing seemed to eliminate the issue.

Corrective Action:

Apparent software issue with Adaptive Cruise Control causing unexpected hard braking at highway speeds. Random hard braking occurs on open road when road is clear, flat, and no other vehicles nearby. Narrowly avoided being 'rear-ended' during several occurrences by car behind. I drove the car this week on a two day road trip from Palm Springs to Santa Fe and this issue must have occurred 18-20 times during the 750 mile trip. I also tried using difference settings and nothing seemed to eliminate the issue.

Additional Notes:

Apparent software issue with Adaptive Cruise Control causing unexpected hard braking at highway speeds. Random hard braking occurs on open road when road is clear, flat, and no other vehicles nearby. Narrowly avoided being 'rear-ended' during several occurrences by car behind. I drove the car this week on a two day road trip from Palm Springs to Santa Fe and this issue must have occurred 18-20 times during the 750 mile trip. I also tried using difference settings and nothing seemed to eliminate the issue.

Manufacturer: TESLA
Mfg Campaign: 11493005
Notice Date: Nov 10, 2022
Recall Date: Nov 10, 2022

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