Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2014-2016 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-19-20-001
Recall Date: Jan 7, 2019
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-18-32-002
Recall Date: Mar 29, 2018
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-33-002
Recall Date: Apr 19, 2017
Consumer Complaints
971 ComplaintsTesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving the vehicle car shutdown and went into park for unknown reasons. The steering wheel became almost impossible to turn. I also experienced the regenerative emergency braking and brakes malfunction. Car rolled off into the street nearly hitting another vehicled parked in front of it. The malfunction was initially reported to Tesla on January 5, 2022. Appointment was made for January 26, 2022, but was later rescheduled for a later date due to the service centers backlogged. This pushed my coverage outside the warranty periord rendering my warranty claim useless. Tesla refused to make repairs for free citing, "vehicle is out of warranty period"
Corrective Action:
While driving the vehicle car shutdown and went into park for unknown reasons. The steering wheel became almost impossible to turn. I also experienced the regenerative emergency braking and brakes malfunction. Car rolled off into the street nearly hitting another vehicled parked in front of it. The malfunction was initially reported to Tesla on January 5, 2022. Appointment was made for January 26, 2022, but was later rescheduled for a later date due to the service centers backlogged. This pushed my coverage outside the warranty periord rendering my warranty claim useless. Tesla refused to make repairs for free citing, "vehicle is out of warranty period"
Additional Notes:
While driving the vehicle car shutdown and went into park for unknown reasons. The steering wheel became almost impossible to turn. I also experienced the regenerative emergency braking and brakes malfunction. Car rolled off into the street nearly hitting another vehicled parked in front of it. The malfunction was initially reported to Tesla on January 5, 2022. Appointment was made for January 26, 2022, but was later rescheduled for a later date due to the service centers backlogged. This pushed my coverage outside the warranty periord rendering my warranty claim useless. Tesla refused to make repairs for free citing, "vehicle is out of warranty period"
Mfg Campaign: 11481467
Recall Date: Aug 26, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
While driving the vehicle car shutdown and went into park for unknown reasons. The steering wheel became almost impossible to turn. I also experienced the regenerative emergency braking and brakes malfunction. Car rolled off into the street nearly hitting another vehicled parked in front of it. The malfunction was initially reported to Tesla on January 5, 2022. Appointment was made for January 26, 2022, but was later rescheduled for a later date due to the service centers backlogged. This pushed my coverage outside the warranty periord rendering my warranty claim useless. Tesla refused to make repairs for free citing, "vehicle is out of warranty period"
Corrective Action:
While driving the vehicle car shutdown and went into park for unknown reasons. The steering wheel became almost impossible to turn. I also experienced the regenerative emergency braking and brakes malfunction. Car rolled off into the street nearly hitting another vehicled parked in front of it. The malfunction was initially reported to Tesla on January 5, 2022. Appointment was made for January 26, 2022, but was later rescheduled for a later date due to the service centers backlogged. This pushed my coverage outside the warranty periord rendering my warranty claim useless. Tesla refused to make repairs for free citing, "vehicle is out of warranty period"
Additional Notes:
While driving the vehicle car shutdown and went into park for unknown reasons. The steering wheel became almost impossible to turn. I also experienced the regenerative emergency braking and brakes malfunction. Car rolled off into the street nearly hitting another vehicled parked in front of it. The malfunction was initially reported to Tesla on January 5, 2022. Appointment was made for January 26, 2022, but was later rescheduled for a later date due to the service centers backlogged. This pushed my coverage outside the warranty periord rendering my warranty claim useless. Tesla refused to make repairs for free citing, "vehicle is out of warranty period"
Mfg Campaign: 11481467
Recall Date: Aug 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving the vehicle car shutdown and went into park for unknown reasons. The steering wheel became almost impossible to turn. I also experienced the regenerative emergency braking and brakes malfunction. Car rolled off into the street nearly hitting another vehicled parked in front of it. The malfunction was initially reported to Tesla on January 5, 2022. Appointment was made for January 26, 2022, but was later rescheduled for a later date due to the service centers backlogged. This pushed my coverage outside the warranty periord rendering my warranty claim useless. Tesla refused to make repairs for free citing, "vehicle is out of warranty period"
Corrective Action:
While driving the vehicle car shutdown and went into park for unknown reasons. The steering wheel became almost impossible to turn. I also experienced the regenerative emergency braking and brakes malfunction. Car rolled off into the street nearly hitting another vehicled parked in front of it. The malfunction was initially reported to Tesla on January 5, 2022. Appointment was made for January 26, 2022, but was later rescheduled for a later date due to the service centers backlogged. This pushed my coverage outside the warranty periord rendering my warranty claim useless. Tesla refused to make repairs for free citing, "vehicle is out of warranty period"
Additional Notes:
While driving the vehicle car shutdown and went into park for unknown reasons. The steering wheel became almost impossible to turn. I also experienced the regenerative emergency braking and brakes malfunction. Car rolled off into the street nearly hitting another vehicled parked in front of it. The malfunction was initially reported to Tesla on January 5, 2022. Appointment was made for January 26, 2022, but was later rescheduled for a later date due to the service centers backlogged. This pushed my coverage outside the warranty periord rendering my warranty claim useless. Tesla refused to make repairs for free citing, "vehicle is out of warranty period"
Mfg Campaign: 11481467
Recall Date: Aug 26, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tesla notified me that my vehicle had been recalled due to a faulty eMMC in the media control unit. My vehicle is affected. I am having problems with the media control unit. I went to schedule service to get the replacement under the recall, and Tesla sent me a notice that my vehicle is not eligible for parts replacement unless the media control unit screen is completely blank. When this happens, it is an immediate safety issue. I do not believe Tesla is complying with the spirit of the recall. Parts should be replaced BEFORE a safety issue occurs. Tesla invited me to file a complaint if I feel that they are not complying with the NTHSA. So that is what I am doing.
Corrective Action:
Tesla notified me that my vehicle had been recalled due to a faulty eMMC in the media control unit. My vehicle is affected. I am having problems with the media control unit. I went to schedule service to get the replacement under the recall, and Tesla sent me a notice that my vehicle is not eligible for parts replacement unless the media control unit screen is completely blank. When this happens, it is an immediate safety issue. I do not believe Tesla is complying with the spirit of the recall. Parts should be replaced BEFORE a safety issue occurs. Tesla invited me to file a complaint if I feel that they are not complying with the NTHSA. So that is what I am doing.
Additional Notes:
Tesla notified me that my vehicle had been recalled due to a faulty eMMC in the media control unit. My vehicle is affected. I am having problems with the media control unit. I went to schedule service to get the replacement under the recall, and Tesla sent me a notice that my vehicle is not eligible for parts replacement unless the media control unit screen is completely blank. When this happens, it is an immediate safety issue. I do not believe Tesla is complying with the spirit of the recall. Parts should be replaced BEFORE a safety issue occurs. Tesla invited me to file a complaint if I feel that they are not complying with the NTHSA. So that is what I am doing.
Mfg Campaign: 11480337
Recall Date: Aug 20, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I could hear a noise in the front suspension while driving. Upon returning home the front driver side suspension collapsed while I was parking the car. The front suspension link broke and the wheel was rubbing against the arch liner. I was lucky that the failure occurred at very low speed but the damage could have been significant if it had happened just a few minutes earlier, while driving.
Corrective Action:
I could hear a noise in the front suspension while driving. Upon returning home the front driver side suspension collapsed while I was parking the car. The front suspension link broke and the wheel was rubbing against the arch liner. I was lucky that the failure occurred at very low speed but the damage could have been significant if it had happened just a few minutes earlier, while driving.
Additional Notes:
I could hear a noise in the front suspension while driving. Upon returning home the front driver side suspension collapsed while I was parking the car. The front suspension link broke and the wheel was rubbing against the arch liner. I was lucky that the failure occurred at very low speed but the damage could have been significant if it had happened just a few minutes earlier, while driving.
Mfg Campaign: 11479351
Recall Date: Aug 15, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
"My safety concern is with the 17 inch screen. Originally in the information about the car before it was purchased, the manufacturer said that the screen would tilt left or right to give the drive better a better view and access to the touch screen. I have talked to service about this issue and they have said they do not plan to retrofit our cars with the motors to make the screen move. This is now working on the same car that is one year newer. We were promised this and I believe this issue with the screen not moving is a serious concern. You cannot see the screen as well or touch it as well because it does not tilt towards the driver. Please investigate this problem, it is dangerous."
Corrective Action:
"My safety concern is with the 17 inch screen. Originally in the information about the car before it was purchased, the manufacturer said that the screen would tilt left or right to give the drive better a better view and access to the touch screen. I have talked to service about this issue and they have said they do not plan to retrofit our cars with the motors to make the screen move. This is now working on the same car that is one year newer. We were promised this and I believe this issue with the screen not moving is a serious concern. You cannot see the screen as well or touch it as well because it does not tilt towards the driver. Please investigate this problem, it is dangerous."
Additional Notes:
"My safety concern is with the 17 inch screen. Originally in the information about the car before it was purchased, the manufacturer said that the screen would tilt left or right to give the drive better a better view and access to the touch screen. I have talked to service about this issue and they have said they do not plan to retrofit our cars with the motors to make the screen move. This is now working on the same car that is one year newer. We were promised this and I believe this issue with the screen not moving is a serious concern. You cannot see the screen as well or touch it as well because it does not tilt towards the driver. Please investigate this problem, it is dangerous."
Mfg Campaign: 11479194
Recall Date: Aug 14, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Drivers side fore links broke under warranty. Per Tesla Service bulletin SB-17-31-001 filed February 17, 2017 for automobiles manufactured between January 19 and May 25, 2016, if one of the fore links break both should be replaced. Per the attached invoice and scree shots, Teslas service center in Raleigh is refusing to follow the bulletin citing that the vehicles ein is not eligible but showing no proof. Attached is an email from that shows the car finished manufacturing on May 8,2016. I'm requesting Tesla to follow their service bulletin and include replacing the passenger side fore link as part of their warranty service.
Corrective Action:
Drivers side fore links broke under warranty. Per Tesla Service bulletin SB-17-31-001 filed February 17, 2017 for automobiles manufactured between January 19 and May 25, 2016, if one of the fore links break both should be replaced. Per the attached invoice and scree shots, Teslas service center in Raleigh is refusing to follow the bulletin citing that the vehicles ein is not eligible but showing no proof. Attached is an email from that shows the car finished manufacturing on May 8,2016. I'm requesting Tesla to follow their service bulletin and include replacing the passenger side fore link as part of their warranty service.
Additional Notes:
Drivers side fore links broke under warranty. Per Tesla Service bulletin SB-17-31-001 filed February 17, 2017 for automobiles manufactured between January 19 and May 25, 2016, if one of the fore links break both should be replaced. Per the attached invoice and scree shots, Teslas service center in Raleigh is refusing to follow the bulletin citing that the vehicles ein is not eligible but showing no proof. Attached is an email from that shows the car finished manufacturing on May 8,2016. I'm requesting Tesla to follow their service bulletin and include replacing the passenger side fore link as part of their warranty service.
Mfg Campaign: 11479219
Recall Date: Aug 14, 2022
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2016 Tesla Model S. The contact stated that the display screen was leaking fluid into the vehicle. The contact stated he sustained respiratory issues and medical attention was provided. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2016 Tesla Model S. The contact stated that the display screen was leaking fluid into the vehicle. The contact stated he sustained respiratory issues and medical attention was provided. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2016 Tesla Model S. The contact stated that the display screen was leaking fluid into the vehicle. The contact stated he sustained respiratory issues and medical attention was provided. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 79,000.
Mfg Campaign: 11478649
Recall Date: Aug 10, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2016 Tesla Model S. The contact stated that the display screen was leaking fluid into the vehicle. The contact stated he sustained respiratory issues and medical attention was provided. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2016 Tesla Model S. The contact stated that the display screen was leaking fluid into the vehicle. The contact stated he sustained respiratory issues and medical attention was provided. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2016 Tesla Model S. The contact stated that the display screen was leaking fluid into the vehicle. The contact stated he sustained respiratory issues and medical attention was provided. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 79,000.
Mfg Campaign: 11478649
Recall Date: Aug 10, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The car was in autopilot mode 3 days ago on Highway 41 in CA at a speed of about 65 mph when the brakes were suddenly activated, dramatically slowing the speed. There was no obstruction in the road to warrant braking. I pressed the accelerator to resume my speed and to avoid stopping in the middle of the highway. The same thing happened to me few months ago while in autopilot mode.
Corrective Action:
The car was in autopilot mode 3 days ago on Highway 41 in CA at a speed of about 65 mph when the brakes were suddenly activated, dramatically slowing the speed. There was no obstruction in the road to warrant braking. I pressed the accelerator to resume my speed and to avoid stopping in the middle of the highway. The same thing happened to me few months ago while in autopilot mode.
Additional Notes:
The car was in autopilot mode 3 days ago on Highway 41 in CA at a speed of about 65 mph when the brakes were suddenly activated, dramatically slowing the speed. There was no obstruction in the road to warrant braking. I pressed the accelerator to resume my speed and to avoid stopping in the middle of the highway. The same thing happened to me few months ago while in autopilot mode.
Mfg Campaign: 11477039
Recall Date: Aug 1, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The center console is once again failing. It will randomly go black and then reboot. This is the same component that was subject to a previous safety recall. I had it repaired under that recall, but it is now failing again. When I reported the problem to Tesla Service, their response was to tell me "it's acting as expected". Huh? They told me I would have to spend over two thousand dollars to get it fixed this time.
Corrective Action:
The center console is once again failing. It will randomly go black and then reboot. This is the same component that was subject to a previous safety recall. I had it repaired under that recall, but it is now failing again. When I reported the problem to Tesla Service, their response was to tell me "it's acting as expected". Huh? They told me I would have to spend over two thousand dollars to get it fixed this time.
Additional Notes:
The center console is once again failing. It will randomly go black and then reboot. This is the same component that was subject to a previous safety recall. I had it repaired under that recall, but it is now failing again. When I reported the problem to Tesla Service, their response was to tell me "it's acting as expected". Huh? They told me I would have to spend over two thousand dollars to get it fixed this time.
Mfg Campaign: 11476586
Recall Date: Jul 29, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The center console is once again failing. It will randomly go black and then reboot. This is the same component that was subject to a previous safety recall. I had it repaired under that recall, but it is now failing again. When I reported the problem to Tesla Service, their response was to tell me "it's acting as expected". Huh? They told me I would have to spend over two thousand dollars to get it fixed this time.
Corrective Action:
The center console is once again failing. It will randomly go black and then reboot. This is the same component that was subject to a previous safety recall. I had it repaired under that recall, but it is now failing again. When I reported the problem to Tesla Service, their response was to tell me "it's acting as expected". Huh? They told me I would have to spend over two thousand dollars to get it fixed this time.
Additional Notes:
The center console is once again failing. It will randomly go black and then reboot. This is the same component that was subject to a previous safety recall. I had it repaired under that recall, but it is now failing again. When I reported the problem to Tesla Service, their response was to tell me "it's acting as expected". Huh? They told me I would have to spend over two thousand dollars to get it fixed this time.
Mfg Campaign: 11476586
Recall Date: Jul 29, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The center console is once again failing. It will randomly go black and then reboot. This is the same component that was subject to a previous safety recall. I had it repaired under that recall, but it is now failing again. When I reported the problem to Tesla Service, their response was to tell me "it's acting as expected". Huh? They told me I would have to spend over two thousand dollars to get it fixed this time.
Corrective Action:
The center console is once again failing. It will randomly go black and then reboot. This is the same component that was subject to a previous safety recall. I had it repaired under that recall, but it is now failing again. When I reported the problem to Tesla Service, their response was to tell me "it's acting as expected". Huh? They told me I would have to spend over two thousand dollars to get it fixed this time.
Additional Notes:
The center console is once again failing. It will randomly go black and then reboot. This is the same component that was subject to a previous safety recall. I had it repaired under that recall, but it is now failing again. When I reported the problem to Tesla Service, their response was to tell me "it's acting as expected". Huh? They told me I would have to spend over two thousand dollars to get it fixed this time.
Mfg Campaign: 11476586
Recall Date: Jul 29, 2022
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The safety latch on the front hood has failed 3 times. The first two times were not reported to Tesla, because I assumed that it must have been my fault and there was little actual damage to my car. Fortunately, both occurances were at low speeds in a parking lot. The result was that my hood didn’t align properly. There was no other damage to the hood. I read about a Tesla recall for this very issue, so when I had my last service with Tesla (May 1) to replace the drive train (under warranty), I asked them to fix the safety issue on my hood. They refused to cover it saying that 1.) I was out of warranty. 2.) they could find no record in their system of the occurrences because the timing of the incidents was further back than what their system can recover and 3.) they couldn’t fix the latch without fixing the hood hinge mechanism I have since had a 3rd incident with my hood flying up. It happened on July 6. This time, there was damage to the hood of the car. I am uploading photos of the damage. I feel that Tesla should cover the entire cost of this repair. Clearly my 3 incidents were the result of a defective latch mechanism. I am fortunate that all of them happened at low speeds because it could have resulted in very serious injury if it would have happened on the road or highway. I am guessing that the latch in my Tesla is the same design and part number as the one in the recalled models. I,hope you can help me with this. Thank you for considering it.
Corrective Action:
The safety latch on the front hood has failed 3 times. The first two times were not reported to Tesla, because I assumed that it must have been my fault and there was little actual damage to my car. Fortunately, both occurances were at low speeds in a parking lot. The result was that my hood didn’t align properly. There was no other damage to the hood. I read about a Tesla recall for this very issue, so when I had my last service with Tesla (May 1) to replace the drive train (under warranty), I asked them to fix the safety issue on my hood. They refused to cover it saying that 1.) I was out of warranty. 2.) they could find no record in their system of the occurrences because the timing of the incidents was further back than what their system can recover and 3.) they couldn’t fix the latch without fixing the hood hinge mechanism I have since had a 3rd incident with my hood flying up. It happened on July 6. This time, there was damage to the hood of the car. I am uploading photos of the damage. I feel that Tesla should cover the entire cost of this repair. Clearly my 3 incidents were the result of a defective latch mechanism. I am fortunate that all of them happened at low speeds because it could have resulted in very serious injury if it would have happened on the road or highway. I am guessing that the latch in my Tesla is the same design and part number as the one in the recalled models. I,hope you can help me with this. Thank you for considering it.
Additional Notes:
The safety latch on the front hood has failed 3 times. The first two times were not reported to Tesla, because I assumed that it must have been my fault and there was little actual damage to my car. Fortunately, both occurances were at low speeds in a parking lot. The result was that my hood didn’t align properly. There was no other damage to the hood. I read about a Tesla recall for this very issue, so when I had my last service with Tesla (May 1) to replace the drive train (under warranty), I asked them to fix the safety issue on my hood. They refused to cover it saying that 1.) I was out of warranty. 2.) they could find no record in their system of the occurrences because the timing of the incidents was further back than what their system can recover and 3.) they couldn’t fix the latch without fixing the hood hinge mechanism I have since had a 3rd incident with my hood flying up. It happened on July 6. This time, there was damage to the hood of the car. I am uploading photos of the damage. I feel that Tesla should cover the entire cost of this repair. Clearly my 3 incidents were the result of a defective latch mechanism. I am fortunate that all of them happened at low speeds because it could have resulted in very serious injury if it would have happened on the road or highway. I am guessing that the latch in my Tesla is the same design and part number as the one in the recalled models. I,hope you can help me with this. Thank you for considering it.
Mfg Campaign: 11475925
Recall Date: Jul 26, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Suspension Component: RH Front Aft Control Link - I will provide the damaged/exploded part via FEDEX to your office. Event happened while backing out of garage, was under 5miles speed and hence nobody was injured or put at risk. Could have gone worst if this would have happened at higher speed/highway. There was no prior warning, corrosion and/or indication alerting of wear & tear on the part that was broken. This car has very low mileage (44k miles over 6 yrs) for some major component to fail like this without notice.
Corrective Action:
Suspension Component: RH Front Aft Control Link - I will provide the damaged/exploded part via FEDEX to your office. Event happened while backing out of garage, was under 5miles speed and hence nobody was injured or put at risk. Could have gone worst if this would have happened at higher speed/highway. There was no prior warning, corrosion and/or indication alerting of wear & tear on the part that was broken. This car has very low mileage (44k miles over 6 yrs) for some major component to fail like this without notice.
Additional Notes:
Suspension Component: RH Front Aft Control Link - I will provide the damaged/exploded part via FEDEX to your office. Event happened while backing out of garage, was under 5miles speed and hence nobody was injured or put at risk. Could have gone worst if this would have happened at higher speed/highway. There was no prior warning, corrosion and/or indication alerting of wear & tear on the part that was broken. This car has very low mileage (44k miles over 6 yrs) for some major component to fail like this without notice.
Mfg Campaign: 11475423
Recall Date: Jul 23, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
To whom it may concern, On July 26, 2021, my Tesla was hijacked remotely and controls were overridden while I was on the highway (I almost crashed). This happened sometime between 11:30am and 4pm. I reported the issue to the NY State AG consumer affairs office. In December 2021, the car suddenly turned off and locked me out. It was then towed to another State and I’ve been unable to get it back in my possession. Regards, Gaetano
Corrective Action:
To whom it may concern, On July 26, 2021, my Tesla was hijacked remotely and controls were overridden while I was on the highway (I almost crashed). This happened sometime between 11:30am and 4pm. I reported the issue to the NY State AG consumer affairs office. In December 2021, the car suddenly turned off and locked me out. It was then towed to another State and I’ve been unable to get it back in my possession. Regards, Gaetano
Additional Notes:
To whom it may concern, On July 26, 2021, my Tesla was hijacked remotely and controls were overridden while I was on the highway (I almost crashed). This happened sometime between 11:30am and 4pm. I reported the issue to the NY State AG consumer affairs office. In December 2021, the car suddenly turned off and locked me out. It was then towed to another State and I’ve been unable to get it back in my possession. Regards, Gaetano
Mfg Campaign: 11472555
Recall Date: Jul 6, 2022
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
To whom it may concern, On July 26, 2021, my Tesla was hijacked remotely and controls were overridden while I was on the highway (I almost crashed). This happened sometime between 11:30am and 4pm. I reported the issue to the NY State AG consumer affairs office. In December 2021, the car suddenly turned off and locked me out. It was then towed to another State and I’ve been unable to get it back in my possession. Regards, Gaetano
Corrective Action:
To whom it may concern, On July 26, 2021, my Tesla was hijacked remotely and controls were overridden while I was on the highway (I almost crashed). This happened sometime between 11:30am and 4pm. I reported the issue to the NY State AG consumer affairs office. In December 2021, the car suddenly turned off and locked me out. It was then towed to another State and I’ve been unable to get it back in my possession. Regards, Gaetano
Additional Notes:
To whom it may concern, On July 26, 2021, my Tesla was hijacked remotely and controls were overridden while I was on the highway (I almost crashed). This happened sometime between 11:30am and 4pm. I reported the issue to the NY State AG consumer affairs office. In December 2021, the car suddenly turned off and locked me out. It was then towed to another State and I’ve been unable to get it back in my possession. Regards, Gaetano
Mfg Campaign: 11472555
Recall Date: Jul 6, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
To whom it may concern, On July 26, 2021, my Tesla was hijacked remotely and controls were overridden while I was on the highway (I almost crashed). This happened sometime between 11:30am and 4pm. I reported the issue to the NY State AG consumer affairs office. In December 2021, the car suddenly turned off and locked me out. It was then towed to another State and I’ve been unable to get it back in my possession. Regards, Gaetano
Corrective Action:
To whom it may concern, On July 26, 2021, my Tesla was hijacked remotely and controls were overridden while I was on the highway (I almost crashed). This happened sometime between 11:30am and 4pm. I reported the issue to the NY State AG consumer affairs office. In December 2021, the car suddenly turned off and locked me out. It was then towed to another State and I’ve been unable to get it back in my possession. Regards, Gaetano
Additional Notes:
To whom it may concern, On July 26, 2021, my Tesla was hijacked remotely and controls were overridden while I was on the highway (I almost crashed). This happened sometime between 11:30am and 4pm. I reported the issue to the NY State AG consumer affairs office. In December 2021, the car suddenly turned off and locked me out. It was then towed to another State and I’ve been unable to get it back in my possession. Regards, Gaetano
Mfg Campaign: 11472555
Recall Date: Jul 6, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The main display in the vehicle is leaking very sticky hazardous fluid. Sometimes display goes out, sticky fingers make screen issues worse when so many controls are handled electronically. Tesla refuses to correct issue without spending $2000+ with dealer. This started 3 years ago. Leaking fluid on LCD is both main display and driver heads up dashboard. Huge safety issue with sun reflects on the bubble portions. Hard to read.
Corrective Action:
The main display in the vehicle is leaking very sticky hazardous fluid. Sometimes display goes out, sticky fingers make screen issues worse when so many controls are handled electronically. Tesla refuses to correct issue without spending $2000+ with dealer. This started 3 years ago. Leaking fluid on LCD is both main display and driver heads up dashboard. Huge safety issue with sun reflects on the bubble portions. Hard to read.
Additional Notes:
The main display in the vehicle is leaking very sticky hazardous fluid. Sometimes display goes out, sticky fingers make screen issues worse when so many controls are handled electronically. Tesla refuses to correct issue without spending $2000+ with dealer. This started 3 years ago. Leaking fluid on LCD is both main display and driver heads up dashboard. Huge safety issue with sun reflects on the bubble portions. Hard to read.
Mfg Campaign: 11472606
Recall Date: Jul 6, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CPU compatibility to existing OS and memory system causing multiple failures during driving with: 1. instrument cluster reset or reboot (temporarily disables all controls related to buttons/knobs on steering wheel and possibly other safety functions), 2. main nav/computer screen reset or reboot (temporarily disables all controls), 3. auto braking activation (cannot be disabled by user) enabled at dangerous and unpredictable times of city traffic, 4. backup camera picture not updating/frozen during backing uo vehicle, creating illusion of: a. not moving when in reverse while driving, b. not showing objects that may be directly behind vehicle when in reverse Manufacturer (Tesla) service ticket opened and closed as “resolved with memory reset” without follow-up if problems still occur
Corrective Action:
CPU compatibility to existing OS and memory system causing multiple failures during driving with: 1. instrument cluster reset or reboot (temporarily disables all controls related to buttons/knobs on steering wheel and possibly other safety functions), 2. main nav/computer screen reset or reboot (temporarily disables all controls), 3. auto braking activation (cannot be disabled by user) enabled at dangerous and unpredictable times of city traffic, 4. backup camera picture not updating/frozen during backing uo vehicle, creating illusion of: a. not moving when in reverse while driving, b. not showing objects that may be directly behind vehicle when in reverse Manufacturer (Tesla) service ticket opened and closed as “resolved with memory reset” without follow-up if problems still occur
Additional Notes:
CPU compatibility to existing OS and memory system causing multiple failures during driving with: 1. instrument cluster reset or reboot (temporarily disables all controls related to buttons/knobs on steering wheel and possibly other safety functions), 2. main nav/computer screen reset or reboot (temporarily disables all controls), 3. auto braking activation (cannot be disabled by user) enabled at dangerous and unpredictable times of city traffic, 4. backup camera picture not updating/frozen during backing uo vehicle, creating illusion of: a. not moving when in reverse while driving, b. not showing objects that may be directly behind vehicle when in reverse Manufacturer (Tesla) service ticket opened and closed as “resolved with memory reset” without follow-up if problems still occur
Mfg Campaign: 11472049
Recall Date: Jul 1, 2022
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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