Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2014-2016 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-19-20-001
Recall Date: Jan 7, 2019
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-18-32-002
Recall Date: Mar 29, 2018
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-33-002
Recall Date: Apr 19, 2017
Consumer Complaints
971 ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Warning doors are opening by itself headlights are not working and parking sensors emergency braking as well a lot of issues with this car.
Corrective Action:
Warning doors are opening by itself headlights are not working and parking sensors emergency braking as well a lot of issues with this car.
Additional Notes:
Warning doors are opening by itself headlights are not working and parking sensors emergency braking as well a lot of issues with this car.
Mfg Campaign: 11491515
Recall Date: Oct 30, 2022
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Warning doors are opening by itself headlights are not working and parking sensors emergency braking as well a lot of issues with this car.
Corrective Action:
Warning doors are opening by itself headlights are not working and parking sensors emergency braking as well a lot of issues with this car.
Additional Notes:
Warning doors are opening by itself headlights are not working and parking sensors emergency braking as well a lot of issues with this car.
Mfg Campaign: 11491515
Recall Date: Oct 30, 2022
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlight daytime running lights (eyebrows) have experienced a failure. Progressively turning yellow, then eventually failing to light up. Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure. Some owners have reported as little as 3 months of life before failing. The daytime running lights are essential for safety. The repair is a big cost to car owners with no recourse to fix the headlights themselves at a fraction of the cost the manufacturer charges to replace at their service center. This is a serious safety issue for drivers.
Corrective Action:
Headlight daytime running lights (eyebrows) have experienced a failure. Progressively turning yellow, then eventually failing to light up. Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure. Some owners have reported as little as 3 months of life before failing. The daytime running lights are essential for safety. The repair is a big cost to car owners with no recourse to fix the headlights themselves at a fraction of the cost the manufacturer charges to replace at their service center. This is a serious safety issue for drivers.
Additional Notes:
Headlight daytime running lights (eyebrows) have experienced a failure. Progressively turning yellow, then eventually failing to light up. Tesla designs a single piece headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that overheats and un-solders due to this high heat, which causes premature failure. Some owners have reported as little as 3 months of life before failing. The daytime running lights are essential for safety. The repair is a big cost to car owners with no recourse to fix the headlights themselves at a fraction of the cost the manufacturer charges to replace at their service center. This is a serious safety issue for drivers.
Mfg Campaign: 11491524
Recall Date: Oct 30, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2016 Tesla Model S. The contact stated while driving at 25 MPH, the vehicle emitted an abnormally loud sound and experienced phantom braking. The forward emergency braking system warning light was illuminated. The vehicle was taken to an unknown dealer where it was diagnosed that the forward emergency braking system sensor was sensitive. The dealer instructed the contact to deactivate the forward emergency braking system. The contact stated that the emergency braking system was deactivated, however, it reengaged independently as the failure persisted while driving. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 72,000.
Corrective Action:
The contact owns a 2016 Tesla Model S. The contact stated while driving at 25 MPH, the vehicle emitted an abnormally loud sound and experienced phantom braking. The forward emergency braking system warning light was illuminated. The vehicle was taken to an unknown dealer where it was diagnosed that the forward emergency braking system sensor was sensitive. The dealer instructed the contact to deactivate the forward emergency braking system. The contact stated that the emergency braking system was deactivated, however, it reengaged independently as the failure persisted while driving. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 72,000.
Additional Notes:
The contact owns a 2016 Tesla Model S. The contact stated while driving at 25 MPH, the vehicle emitted an abnormally loud sound and experienced phantom braking. The forward emergency braking system warning light was illuminated. The vehicle was taken to an unknown dealer where it was diagnosed that the forward emergency braking system sensor was sensitive. The dealer instructed the contact to deactivate the forward emergency braking system. The contact stated that the emergency braking system was deactivated, however, it reengaged independently as the failure persisted while driving. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 72,000.
Mfg Campaign: 11488936
Recall Date: Oct 12, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
We were entering our driveway to park the car at the garage As always, I drove towards the end of the driveway to reverse into the garage. I turned the wheel towards the right, pressed the break to stop the car to reverse, car lurched forward and went down the small hill (3-4 feet high) to the neighbors yard and when I pressed the break again the car stopped (after about 15 feet from the driveway). Damages : Car’s bottom hit the ground and all plastic parts came out. Also, some kind of fluid (likely radiator ) started leaking. Also noticed some scratches/damages to the bumpers
Corrective Action:
We were entering our driveway to park the car at the garage As always, I drove towards the end of the driveway to reverse into the garage. I turned the wheel towards the right, pressed the break to stop the car to reverse, car lurched forward and went down the small hill (3-4 feet high) to the neighbors yard and when I pressed the break again the car stopped (after about 15 feet from the driveway). Damages : Car’s bottom hit the ground and all plastic parts came out. Also, some kind of fluid (likely radiator ) started leaking. Also noticed some scratches/damages to the bumpers
Additional Notes:
We were entering our driveway to park the car at the garage As always, I drove towards the end of the driveway to reverse into the garage. I turned the wheel towards the right, pressed the break to stop the car to reverse, car lurched forward and went down the small hill (3-4 feet high) to the neighbors yard and when I pressed the break again the car stopped (after about 15 feet from the driveway). Damages : Car’s bottom hit the ground and all plastic parts came out. Also, some kind of fluid (likely radiator ) started leaking. Also noticed some scratches/damages to the bumpers
Mfg Campaign: 11488792
Recall Date: Oct 11, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
While backing out in my driveway, which has a gentle slope, the front suspension link broke and the front part of the chassis/fender scraped against the driveway surface making scraping sounds of friction and damage underneath the front fender. It is certainly a safety issue and I am glad I was still near home and not on the road, especially highway. I could see a broken metal part on the driveway which I showed the service personnel. The car has barely 45000 miles on it. It is used solely for city driving on mostly flat roads (including Cupertino to Palo Alto office commute). I bought the car in August 2018 from a certified used car dealer with 18000 miles on it. The car was not driven that much during the pandemic closure for about 1.5 years. There was never a service reminder sent by Tesla. So this is completely unwarranted that a critical part like suspension link will randomly break apart! I see that this is an issue known to NHTSA (https://www.reuters.com/article/tesla-safety-investigation-idINKBN2871ES), but I did not receive any recall notice from Tesla. Therefore the service station is charging me full money for the broken fore link as well as the yet unbroken fore link on the other side, and suggesting that I replace the aft links too. This seems totally unfair that the customer has to pay large sum for a mechanical failure known to Tesla.
Corrective Action:
While backing out in my driveway, which has a gentle slope, the front suspension link broke and the front part of the chassis/fender scraped against the driveway surface making scraping sounds of friction and damage underneath the front fender. It is certainly a safety issue and I am glad I was still near home and not on the road, especially highway. I could see a broken metal part on the driveway which I showed the service personnel. The car has barely 45000 miles on it. It is used solely for city driving on mostly flat roads (including Cupertino to Palo Alto office commute). I bought the car in August 2018 from a certified used car dealer with 18000 miles on it. The car was not driven that much during the pandemic closure for about 1.5 years. There was never a service reminder sent by Tesla. So this is completely unwarranted that a critical part like suspension link will randomly break apart! I see that this is an issue known to NHTSA (https://www.reuters.com/article/tesla-safety-investigation-idINKBN2871ES), but I did not receive any recall notice from Tesla. Therefore the service station is charging me full money for the broken fore link as well as the yet unbroken fore link on the other side, and suggesting that I replace the aft links too. This seems totally unfair that the customer has to pay large sum for a mechanical failure known to Tesla.
Additional Notes:
While backing out in my driveway, which has a gentle slope, the front suspension link broke and the front part of the chassis/fender scraped against the driveway surface making scraping sounds of friction and damage underneath the front fender. It is certainly a safety issue and I am glad I was still near home and not on the road, especially highway. I could see a broken metal part on the driveway which I showed the service personnel. The car has barely 45000 miles on it. It is used solely for city driving on mostly flat roads (including Cupertino to Palo Alto office commute). I bought the car in August 2018 from a certified used car dealer with 18000 miles on it. The car was not driven that much during the pandemic closure for about 1.5 years. There was never a service reminder sent by Tesla. So this is completely unwarranted that a critical part like suspension link will randomly break apart! I see that this is an issue known to NHTSA (https://www.reuters.com/article/tesla-safety-investigation-idINKBN2871ES), but I did not receive any recall notice from Tesla. Therefore the service station is charging me full money for the broken fore link as well as the yet unbroken fore link on the other side, and suggesting that I replace the aft links too. This seems totally unfair that the customer has to pay large sum for a mechanical failure known to Tesla.
Mfg Campaign: 11486962
Recall Date: Sep 28, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While on the road/highway, the screen goes blank and soon starts rebooting itself. This is a big distraction and a matter of anxiety for the driver who fears sudden stopping of the car till the screen comes back up in a few minutes. This has happened to me intermittently many times. I have reported it several times but nothing was done since the technician at Tesla couldn’t repeat it the one time they may have test driven the car. That is the problem with intermittent issues. But for me, that one more time it happens next time, and I get anxious and distracted, it may result in an accident. I think this is a serious safety issues that many other Tesla owners have reported as seen on the web. Since your form asks for one specific date of incident I have indicated one approximate date but this has happened several times over last three years.
Corrective Action:
While on the road/highway, the screen goes blank and soon starts rebooting itself. This is a big distraction and a matter of anxiety for the driver who fears sudden stopping of the car till the screen comes back up in a few minutes. This has happened to me intermittently many times. I have reported it several times but nothing was done since the technician at Tesla couldn’t repeat it the one time they may have test driven the car. That is the problem with intermittent issues. But for me, that one more time it happens next time, and I get anxious and distracted, it may result in an accident. I think this is a serious safety issues that many other Tesla owners have reported as seen on the web. Since your form asks for one specific date of incident I have indicated one approximate date but this has happened several times over last three years.
Additional Notes:
While on the road/highway, the screen goes blank and soon starts rebooting itself. This is a big distraction and a matter of anxiety for the driver who fears sudden stopping of the car till the screen comes back up in a few minutes. This has happened to me intermittently many times. I have reported it several times but nothing was done since the technician at Tesla couldn’t repeat it the one time they may have test driven the car. That is the problem with intermittent issues. But for me, that one more time it happens next time, and I get anxious and distracted, it may result in an accident. I think this is a serious safety issues that many other Tesla owners have reported as seen on the web. Since your form asks for one specific date of incident I have indicated one approximate date but this has happened several times over last three years.
Mfg Campaign: 11486616
Recall Date: Sep 27, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Tesla Model S. The contact stated that while driving at an unknown speed, the electrical system intermittently failed. The contact stated that the turn signals failed to sound, the back-up camera was blank or was sometimes distorted. The contact stated that he was concerned for his safety while driving. No warning lights were illuminated. Additionally, the contact stated that two years ago, the vehicle performed a software update and afterwards, the electronics failed to properly operate. The vehicle was taken to the dealer where it was diagnosed that the failure was a known issue, and that the contact needed to wait for a software update. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to wait for the software update but no further assistance was provided. The failure mileage was unavailable.
Corrective Action:
The contact owns a 2016 Tesla Model S. The contact stated that while driving at an unknown speed, the electrical system intermittently failed. The contact stated that the turn signals failed to sound, the back-up camera was blank or was sometimes distorted. The contact stated that he was concerned for his safety while driving. No warning lights were illuminated. Additionally, the contact stated that two years ago, the vehicle performed a software update and afterwards, the electronics failed to properly operate. The vehicle was taken to the dealer where it was diagnosed that the failure was a known issue, and that the contact needed to wait for a software update. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to wait for the software update but no further assistance was provided. The failure mileage was unavailable.
Additional Notes:
The contact owns a 2016 Tesla Model S. The contact stated that while driving at an unknown speed, the electrical system intermittently failed. The contact stated that the turn signals failed to sound, the back-up camera was blank or was sometimes distorted. The contact stated that he was concerned for his safety while driving. No warning lights were illuminated. Additionally, the contact stated that two years ago, the vehicle performed a software update and afterwards, the electronics failed to properly operate. The vehicle was taken to the dealer where it was diagnosed that the failure was a known issue, and that the contact needed to wait for a software update. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to wait for the software update but no further assistance was provided. The failure mileage was unavailable.
Mfg Campaign: 11486623
Recall Date: Sep 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
With full self driving mode engaged the automatic braking feature comes on even though no cars or obstacles are present. This has been very dangerous on the highway.
Corrective Action:
With full self driving mode engaged the automatic braking feature comes on even though no cars or obstacles are present. This has been very dangerous on the highway.
Additional Notes:
With full self driving mode engaged the automatic braking feature comes on even though no cars or obstacles are present. This has been very dangerous on the highway.
Mfg Campaign: 11484898
Recall Date: Sep 16, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
With full self driving mode engaged the automatic braking feature comes on even though no cars or obstacles are present. This has been very dangerous on the highway.
Corrective Action:
With full self driving mode engaged the automatic braking feature comes on even though no cars or obstacles are present. This has been very dangerous on the highway.
Additional Notes:
With full self driving mode engaged the automatic braking feature comes on even though no cars or obstacles are present. This has been very dangerous on the highway.
Mfg Campaign: 11484898
Recall Date: Sep 16, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2016 Tesla Model S. The contact stated while driving approximately 15 MPH, the brake pedal was depressed to avoid hitting an animal and the suspension detached from the vehicle as wheel well the front driver’s side wheel was loosened and the wheel rail liner was fractured. The contact stated that no warning light was illuminated. The contact stated that he was able to drive the vehicle back to the residence. The local Tesla Service Center was contacted; however, the cause of the failure was not yet determined. The dealer informed the contact that the suspension needed to be replaced but the part was not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000.
Corrective Action:
The contact owns a 2016 Tesla Model S. The contact stated while driving approximately 15 MPH, the brake pedal was depressed to avoid hitting an animal and the suspension detached from the vehicle as wheel well the front driver’s side wheel was loosened and the wheel rail liner was fractured. The contact stated that no warning light was illuminated. The contact stated that he was able to drive the vehicle back to the residence. The local Tesla Service Center was contacted; however, the cause of the failure was not yet determined. The dealer informed the contact that the suspension needed to be replaced but the part was not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000.
Additional Notes:
The contact owns a 2016 Tesla Model S. The contact stated while driving approximately 15 MPH, the brake pedal was depressed to avoid hitting an animal and the suspension detached from the vehicle as wheel well the front driver’s side wheel was loosened and the wheel rail liner was fractured. The contact stated that no warning light was illuminated. The contact stated that he was able to drive the vehicle back to the residence. The local Tesla Service Center was contacted; however, the cause of the failure was not yet determined. The dealer informed the contact that the suspension needed to be replaced but the part was not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000.
Mfg Campaign: 11484458
Recall Date: Sep 14, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2017 Tesla Model S. The contact stated that while driving at an unknown speed, he heard an abnormally loud sound come from the driver’s side wheel. The contact pulled over and inspected the wheel but did not see an issue. The contact stated that he continued driving and while driving approximately 35 MPH, the driver’s side wheel detached and went into the wheel well. The vehicle then began to steer slowly to the left independently and the contact was able to get the vehicle into a parking lot. The contact stated there was no warning light illuminated. The contact stated that the vehicle was towed to his place of employment. The local Tesla dealer was contacted however, the cause of the failure not yet determined. The dealer informed the contact that the driver’s side control arm needed to be replaced but the part was not available. The vehicle was towed to the dealer where the contact was informed that the failure was not related to the control arm, but that the wheel well and the front fascia lower valence needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,466.
Corrective Action:
The contact owns a 2017 Tesla Model S. The contact stated that while driving at an unknown speed, he heard an abnormally loud sound come from the driver’s side wheel. The contact pulled over and inspected the wheel but did not see an issue. The contact stated that he continued driving and while driving approximately 35 MPH, the driver’s side wheel detached and went into the wheel well. The vehicle then began to steer slowly to the left independently and the contact was able to get the vehicle into a parking lot. The contact stated there was no warning light illuminated. The contact stated that the vehicle was towed to his place of employment. The local Tesla dealer was contacted however, the cause of the failure not yet determined. The dealer informed the contact that the driver’s side control arm needed to be replaced but the part was not available. The vehicle was towed to the dealer where the contact was informed that the failure was not related to the control arm, but that the wheel well and the front fascia lower valence needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,466.
Additional Notes:
The contact owns a 2017 Tesla Model S. The contact stated that while driving at an unknown speed, he heard an abnormally loud sound come from the driver’s side wheel. The contact pulled over and inspected the wheel but did not see an issue. The contact stated that he continued driving and while driving approximately 35 MPH, the driver’s side wheel detached and went into the wheel well. The vehicle then began to steer slowly to the left independently and the contact was able to get the vehicle into a parking lot. The contact stated there was no warning light illuminated. The contact stated that the vehicle was towed to his place of employment. The local Tesla dealer was contacted however, the cause of the failure not yet determined. The dealer informed the contact that the driver’s side control arm needed to be replaced but the part was not available. The vehicle was towed to the dealer where the contact was informed that the failure was not related to the control arm, but that the wheel well and the front fascia lower valence needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,466.
Mfg Campaign: 11484479
Recall Date: Sep 14, 2022
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2017 Tesla Model S. The contact stated that while driving at an unknown speed, he heard an abnormally loud sound come from the driver’s side wheel. The contact pulled over and inspected the wheel but did not see an issue. The contact stated that he continued driving and while driving approximately 35 MPH, the driver’s side wheel detached and went into the wheel well. The vehicle then began to steer slowly to the left independently and the contact was able to get the vehicle into a parking lot. The contact stated there was no warning light illuminated. The contact stated that the vehicle was towed to his place of employment. The local Tesla dealer was contacted however, the cause of the failure not yet determined. The dealer informed the contact that the driver’s side control arm needed to be replaced but the part was not available. The vehicle was towed to the dealer where the contact was informed that the failure was not related to the control arm, but that the wheel well and the front fascia lower valence needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,466.
Corrective Action:
The contact owns a 2017 Tesla Model S. The contact stated that while driving at an unknown speed, he heard an abnormally loud sound come from the driver’s side wheel. The contact pulled over and inspected the wheel but did not see an issue. The contact stated that he continued driving and while driving approximately 35 MPH, the driver’s side wheel detached and went into the wheel well. The vehicle then began to steer slowly to the left independently and the contact was able to get the vehicle into a parking lot. The contact stated there was no warning light illuminated. The contact stated that the vehicle was towed to his place of employment. The local Tesla dealer was contacted however, the cause of the failure not yet determined. The dealer informed the contact that the driver’s side control arm needed to be replaced but the part was not available. The vehicle was towed to the dealer where the contact was informed that the failure was not related to the control arm, but that the wheel well and the front fascia lower valence needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,466.
Additional Notes:
The contact owns a 2017 Tesla Model S. The contact stated that while driving at an unknown speed, he heard an abnormally loud sound come from the driver’s side wheel. The contact pulled over and inspected the wheel but did not see an issue. The contact stated that he continued driving and while driving approximately 35 MPH, the driver’s side wheel detached and went into the wheel well. The vehicle then began to steer slowly to the left independently and the contact was able to get the vehicle into a parking lot. The contact stated there was no warning light illuminated. The contact stated that the vehicle was towed to his place of employment. The local Tesla dealer was contacted however, the cause of the failure not yet determined. The dealer informed the contact that the driver’s side control arm needed to be replaced but the part was not available. The vehicle was towed to the dealer where the contact was informed that the failure was not related to the control arm, but that the wheel well and the front fascia lower valence needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,466.
Mfg Campaign: 11484479
Recall Date: Sep 14, 2022
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
The contact owns a 2017 Tesla Model S. The contact stated that while driving at an unknown speed, he heard an abnormally loud sound come from the driver’s side wheel. The contact pulled over and inspected the wheel but did not see an issue. The contact stated that he continued driving and while driving approximately 35 MPH, the driver’s side wheel detached and went into the wheel well. The vehicle then began to steer slowly to the left independently and the contact was able to get the vehicle into a parking lot. The contact stated there was no warning light illuminated. The contact stated that the vehicle was towed to his place of employment. The local Tesla dealer was contacted however, the cause of the failure not yet determined. The dealer informed the contact that the driver’s side control arm needed to be replaced but the part was not available. The vehicle was towed to the dealer where the contact was informed that the failure was not related to the control arm, but that the wheel well and the front fascia lower valence needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,466.
Corrective Action:
The contact owns a 2017 Tesla Model S. The contact stated that while driving at an unknown speed, he heard an abnormally loud sound come from the driver’s side wheel. The contact pulled over and inspected the wheel but did not see an issue. The contact stated that he continued driving and while driving approximately 35 MPH, the driver’s side wheel detached and went into the wheel well. The vehicle then began to steer slowly to the left independently and the contact was able to get the vehicle into a parking lot. The contact stated there was no warning light illuminated. The contact stated that the vehicle was towed to his place of employment. The local Tesla dealer was contacted however, the cause of the failure not yet determined. The dealer informed the contact that the driver’s side control arm needed to be replaced but the part was not available. The vehicle was towed to the dealer where the contact was informed that the failure was not related to the control arm, but that the wheel well and the front fascia lower valence needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,466.
Additional Notes:
The contact owns a 2017 Tesla Model S. The contact stated that while driving at an unknown speed, he heard an abnormally loud sound come from the driver’s side wheel. The contact pulled over and inspected the wheel but did not see an issue. The contact stated that he continued driving and while driving approximately 35 MPH, the driver’s side wheel detached and went into the wheel well. The vehicle then began to steer slowly to the left independently and the contact was able to get the vehicle into a parking lot. The contact stated there was no warning light illuminated. The contact stated that the vehicle was towed to his place of employment. The local Tesla dealer was contacted however, the cause of the failure not yet determined. The dealer informed the contact that the driver’s side control arm needed to be replaced but the part was not available. The vehicle was towed to the dealer where the contact was informed that the failure was not related to the control arm, but that the wheel well and the front fascia lower valence needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 140,466.
Mfg Campaign: 11484479
Recall Date: Sep 14, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I purchased a used 2016 Tesla Model S in September 2021, with 58,961 miles. Within a month, a strange scraping sound can be heard as I was backing out of my driveway, it was the metal piece that was connected to the wheel. Somehow it had broken off and was bent in a position where it was grinding my brake pads down to unsafe levels. Telsa said it was caused by making a 'sharp turn' and is not covered under warranty. The work to fix costed $1450.03 to replace brake pads and wheel that was cracked. But didn't disclose in the invoice what was causing the scraping sound. They claimed that when they drove the vehicle they could not hear any scraping sound. Based on Tesla's TSB report, this is a known defect and Tesla should have repaired it without charging me. But they would rather have me believe that I was a terrible driver.
Corrective Action:
I purchased a used 2016 Tesla Model S in September 2021, with 58,961 miles. Within a month, a strange scraping sound can be heard as I was backing out of my driveway, it was the metal piece that was connected to the wheel. Somehow it had broken off and was bent in a position where it was grinding my brake pads down to unsafe levels. Telsa said it was caused by making a 'sharp turn' and is not covered under warranty. The work to fix costed $1450.03 to replace brake pads and wheel that was cracked. But didn't disclose in the invoice what was causing the scraping sound. They claimed that when they drove the vehicle they could not hear any scraping sound. Based on Tesla's TSB report, this is a known defect and Tesla should have repaired it without charging me. But they would rather have me believe that I was a terrible driver.
Additional Notes:
I purchased a used 2016 Tesla Model S in September 2021, with 58,961 miles. Within a month, a strange scraping sound can be heard as I was backing out of my driveway, it was the metal piece that was connected to the wheel. Somehow it had broken off and was bent in a position where it was grinding my brake pads down to unsafe levels. Telsa said it was caused by making a 'sharp turn' and is not covered under warranty. The work to fix costed $1450.03 to replace brake pads and wheel that was cracked. But didn't disclose in the invoice what was causing the scraping sound. They claimed that when they drove the vehicle they could not hear any scraping sound. Based on Tesla's TSB report, this is a known defect and Tesla should have repaired it without charging me. But they would rather have me believe that I was a terrible driver.
Mfg Campaign: 11483850
Recall Date: Sep 10, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I purchased a used 2016 Tesla Model S in September 2021, with 58,961 miles. Within a month, a strange scraping sound can be heard as I was backing out of my driveway, it was the metal piece that was connected to the wheel. Somehow it had broken off and was bent in a position where it was grinding my brake pads down to unsafe levels. Telsa said it was caused by making a 'sharp turn' and is not covered under warranty. The work to fix costed $1450.03 to replace brake pads and wheel that was cracked. But didn't disclose in the invoice what was causing the scraping sound. They claimed that when they drove the vehicle they could not hear any scraping sound. Based on Tesla's TSB report, this is a known defect and Tesla should have repaired it without charging me. But they would rather have me believe that I was a terrible driver.
Corrective Action:
I purchased a used 2016 Tesla Model S in September 2021, with 58,961 miles. Within a month, a strange scraping sound can be heard as I was backing out of my driveway, it was the metal piece that was connected to the wheel. Somehow it had broken off and was bent in a position where it was grinding my brake pads down to unsafe levels. Telsa said it was caused by making a 'sharp turn' and is not covered under warranty. The work to fix costed $1450.03 to replace brake pads and wheel that was cracked. But didn't disclose in the invoice what was causing the scraping sound. They claimed that when they drove the vehicle they could not hear any scraping sound. Based on Tesla's TSB report, this is a known defect and Tesla should have repaired it without charging me. But they would rather have me believe that I was a terrible driver.
Additional Notes:
I purchased a used 2016 Tesla Model S in September 2021, with 58,961 miles. Within a month, a strange scraping sound can be heard as I was backing out of my driveway, it was the metal piece that was connected to the wheel. Somehow it had broken off and was bent in a position where it was grinding my brake pads down to unsafe levels. Telsa said it was caused by making a 'sharp turn' and is not covered under warranty. The work to fix costed $1450.03 to replace brake pads and wheel that was cracked. But didn't disclose in the invoice what was causing the scraping sound. They claimed that when they drove the vehicle they could not hear any scraping sound. Based on Tesla's TSB report, this is a known defect and Tesla should have repaired it without charging me. But they would rather have me believe that I was a terrible driver.
Mfg Campaign: 11483850
Recall Date: Sep 10, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I purchased a used 2016 Tesla Model S in September 2021, with 58,961 miles. Within a month, a strange scraping sound can be heard as I was backing out of my driveway, it was the metal piece that was connected to the wheel. Somehow it had broken off and was bent in a position where it was grinding my brake pads down to unsafe levels. Telsa said it was caused by making a 'sharp turn' and is not covered under warranty. The work to fix costed $1450.03 to replace brake pads and wheel that was cracked. But didn't disclose in the invoice what was causing the scraping sound. They claimed that when they drove the vehicle they could not hear any scraping sound. Based on Tesla's TSB report, this is a known defect and Tesla should have repaired it without charging me. But they would rather have me believe that I was a terrible driver.
Corrective Action:
I purchased a used 2016 Tesla Model S in September 2021, with 58,961 miles. Within a month, a strange scraping sound can be heard as I was backing out of my driveway, it was the metal piece that was connected to the wheel. Somehow it had broken off and was bent in a position where it was grinding my brake pads down to unsafe levels. Telsa said it was caused by making a 'sharp turn' and is not covered under warranty. The work to fix costed $1450.03 to replace brake pads and wheel that was cracked. But didn't disclose in the invoice what was causing the scraping sound. They claimed that when they drove the vehicle they could not hear any scraping sound. Based on Tesla's TSB report, this is a known defect and Tesla should have repaired it without charging me. But they would rather have me believe that I was a terrible driver.
Additional Notes:
I purchased a used 2016 Tesla Model S in September 2021, with 58,961 miles. Within a month, a strange scraping sound can be heard as I was backing out of my driveway, it was the metal piece that was connected to the wheel. Somehow it had broken off and was bent in a position where it was grinding my brake pads down to unsafe levels. Telsa said it was caused by making a 'sharp turn' and is not covered under warranty. The work to fix costed $1450.03 to replace brake pads and wheel that was cracked. But didn't disclose in the invoice what was causing the scraping sound. They claimed that when they drove the vehicle they could not hear any scraping sound. Based on Tesla's TSB report, this is a known defect and Tesla should have repaired it without charging me. But they would rather have me believe that I was a terrible driver.
Mfg Campaign: 11483850
Recall Date: Sep 10, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
My car has only 50,000 miles but suspension is making noise. Tesla dealer is saying they need to replace the Links - Front Suspension - Lower - Aft -LH/RH. Tesla is charging me $1,828.87 to replace these links. I see in the internet that lot of 2016/2017 made cars has this defect. I strongly believe this is manufacturing defect and Tesla is responsible for fixing this issue for all effected customers. I appreciate if you can investigate into this issue.
Corrective Action:
My car has only 50,000 miles but suspension is making noise. Tesla dealer is saying they need to replace the Links - Front Suspension - Lower - Aft -LH/RH. Tesla is charging me $1,828.87 to replace these links. I see in the internet that lot of 2016/2017 made cars has this defect. I strongly believe this is manufacturing defect and Tesla is responsible for fixing this issue for all effected customers. I appreciate if you can investigate into this issue.
Additional Notes:
My car has only 50,000 miles but suspension is making noise. Tesla dealer is saying they need to replace the Links - Front Suspension - Lower - Aft -LH/RH. Tesla is charging me $1,828.87 to replace these links. I see in the internet that lot of 2016/2017 made cars has this defect. I strongly believe this is manufacturing defect and Tesla is responsible for fixing this issue for all effected customers. I appreciate if you can investigate into this issue.
Mfg Campaign: 11482467
Recall Date: Sep 1, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Main Display is de-laminating. Glue is leaking inside of car. Fear it will short out electrically and fail or become a fire hazard.
Corrective Action:
Main Display is de-laminating. Glue is leaking inside of car. Fear it will short out electrically and fail or become a fire hazard.
Additional Notes:
Main Display is de-laminating. Glue is leaking inside of car. Fear it will short out electrically and fail or become a fire hazard.
Mfg Campaign: 11482477
Recall Date: Sep 1, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Lh suspension fore link broke causing tire to rub inner wheel well while driving at around 30mph resulting in damage to tire and wheel well liner .... car was not able to be driven ..... Tesla service center was not willing to repair under warranty or good will even though they issued a tsb regarding certain 2016 model s cars having suspension parts that were not up to Tesla quality standards and could result in failure
Corrective Action:
Lh suspension fore link broke causing tire to rub inner wheel well while driving at around 30mph resulting in damage to tire and wheel well liner .... car was not able to be driven ..... Tesla service center was not willing to repair under warranty or good will even though they issued a tsb regarding certain 2016 model s cars having suspension parts that were not up to Tesla quality standards and could result in failure
Additional Notes:
Lh suspension fore link broke causing tire to rub inner wheel well while driving at around 30mph resulting in damage to tire and wheel well liner .... car was not able to be driven ..... Tesla service center was not willing to repair under warranty or good will even though they issued a tsb regarding certain 2016 model s cars having suspension parts that were not up to Tesla quality standards and could result in failure
Mfg Campaign: 11482143
Recall Date: Aug 31, 2022
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