Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-11-003
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-21-001
Recall Date: Jan 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2014-2016 Model S vehicles equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-19-20-001
Recall Date: Jan 7, 2019
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2016 Tesla Model S vehicles equipped with Bosch steering racks. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-18-32-002
Recall Date: Mar 29, 2018
Tesla Motors, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-17-33-002
Recall Date: Apr 19, 2017
Consumer Complaints
971 ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I’ve been complaining about my mcu1 glitching, freezing and my rear view camera not working since June 2022. I also filing a complaint because I have the fsd package on my 2016 mcu1 car and that has not been delivered after a 6 year wait. They released fsd to the mcu1 platform. But less than 50 cars got it and that very software got recalled. They have fixed every other platform but mcu1 since. I truly believe there is a issue with mcu1 hw3. I’ve complained several times about my mcu under warranty about these issues and they said the only fix is mcu2 . Which means they couldn’t fix it under warrranty. That’s a breach of warranty. I almost hit a elderly gentleman a few weeks ago because I was backing up and my screen went black. This has been happening and tesla knows all about it. But Tesla says the only fix is the paid mcu2 upgrade for 2500 dollars. Tesla has been really deceptive and is trying to force it customers to their upgrade. This has been a ongoing issue with many loyal customers. Pretty much anyone that has a 2016-17 tesla s or x with mcu1. Losing basic functionality shouldn’t be a issue but here we are. Please look into this I’m sure you find several others just like me. Thanks for your help.
Corrective Action:
I’ve been complaining about my mcu1 glitching, freezing and my rear view camera not working since June 2022. I also filing a complaint because I have the fsd package on my 2016 mcu1 car and that has not been delivered after a 6 year wait. They released fsd to the mcu1 platform. But less than 50 cars got it and that very software got recalled. They have fixed every other platform but mcu1 since. I truly believe there is a issue with mcu1 hw3. I’ve complained several times about my mcu under warranty about these issues and they said the only fix is mcu2 . Which means they couldn’t fix it under warrranty. That’s a breach of warranty. I almost hit a elderly gentleman a few weeks ago because I was backing up and my screen went black. This has been happening and tesla knows all about it. But Tesla says the only fix is the paid mcu2 upgrade for 2500 dollars. Tesla has been really deceptive and is trying to force it customers to their upgrade. This has been a ongoing issue with many loyal customers. Pretty much anyone that has a 2016-17 tesla s or x with mcu1. Losing basic functionality shouldn’t be a issue but here we are. Please look into this I’m sure you find several others just like me. Thanks for your help.
Additional Notes:
I’ve been complaining about my mcu1 glitching, freezing and my rear view camera not working since June 2022. I also filing a complaint because I have the fsd package on my 2016 mcu1 car and that has not been delivered after a 6 year wait. They released fsd to the mcu1 platform. But less than 50 cars got it and that very software got recalled. They have fixed every other platform but mcu1 since. I truly believe there is a issue with mcu1 hw3. I’ve complained several times about my mcu under warranty about these issues and they said the only fix is mcu2 . Which means they couldn’t fix it under warrranty. That’s a breach of warranty. I almost hit a elderly gentleman a few weeks ago because I was backing up and my screen went black. This has been happening and tesla knows all about it. But Tesla says the only fix is the paid mcu2 upgrade for 2500 dollars. Tesla has been really deceptive and is trying to force it customers to their upgrade. This has been a ongoing issue with many loyal customers. Pretty much anyone that has a 2016-17 tesla s or x with mcu1. Losing basic functionality shouldn’t be a issue but here we are. Please look into this I’m sure you find several others just like me. Thanks for your help.
Mfg Campaign: 11525961
Recall Date: Jun 8, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I’ve been complaining about my mcu1 glitching, freezing and my rear view camera not working since June 2022. I also filing a complaint because I have the fsd package on my 2016 mcu1 car and that has not been delivered after a 6 year wait. They released fsd to the mcu1 platform. But less than 50 cars got it and that very software got recalled. They have fixed every other platform but mcu1 since. I truly believe there is a issue with mcu1 hw3. I’ve complained several times about my mcu under warranty about these issues and they said the only fix is mcu2 . Which means they couldn’t fix it under warrranty. That’s a breach of warranty. I almost hit a elderly gentleman a few weeks ago because I was backing up and my screen went black. This has been happening and tesla knows all about it. But Tesla says the only fix is the paid mcu2 upgrade for 2500 dollars. Tesla has been really deceptive and is trying to force it customers to their upgrade. This has been a ongoing issue with many loyal customers. Pretty much anyone that has a 2016-17 tesla s or x with mcu1. Losing basic functionality shouldn’t be a issue but here we are. Please look into this I’m sure you find several others just like me. Thanks for your help.
Corrective Action:
I’ve been complaining about my mcu1 glitching, freezing and my rear view camera not working since June 2022. I also filing a complaint because I have the fsd package on my 2016 mcu1 car and that has not been delivered after a 6 year wait. They released fsd to the mcu1 platform. But less than 50 cars got it and that very software got recalled. They have fixed every other platform but mcu1 since. I truly believe there is a issue with mcu1 hw3. I’ve complained several times about my mcu under warranty about these issues and they said the only fix is mcu2 . Which means they couldn’t fix it under warrranty. That’s a breach of warranty. I almost hit a elderly gentleman a few weeks ago because I was backing up and my screen went black. This has been happening and tesla knows all about it. But Tesla says the only fix is the paid mcu2 upgrade for 2500 dollars. Tesla has been really deceptive and is trying to force it customers to their upgrade. This has been a ongoing issue with many loyal customers. Pretty much anyone that has a 2016-17 tesla s or x with mcu1. Losing basic functionality shouldn’t be a issue but here we are. Please look into this I’m sure you find several others just like me. Thanks for your help.
Additional Notes:
I’ve been complaining about my mcu1 glitching, freezing and my rear view camera not working since June 2022. I also filing a complaint because I have the fsd package on my 2016 mcu1 car and that has not been delivered after a 6 year wait. They released fsd to the mcu1 platform. But less than 50 cars got it and that very software got recalled. They have fixed every other platform but mcu1 since. I truly believe there is a issue with mcu1 hw3. I’ve complained several times about my mcu under warranty about these issues and they said the only fix is mcu2 . Which means they couldn’t fix it under warrranty. That’s a breach of warranty. I almost hit a elderly gentleman a few weeks ago because I was backing up and my screen went black. This has been happening and tesla knows all about it. But Tesla says the only fix is the paid mcu2 upgrade for 2500 dollars. Tesla has been really deceptive and is trying to force it customers to their upgrade. This has been a ongoing issue with many loyal customers. Pretty much anyone that has a 2016-17 tesla s or x with mcu1. Losing basic functionality shouldn’t be a issue but here we are. Please look into this I’m sure you find several others just like me. Thanks for your help.
Mfg Campaign: 11525961
Recall Date: Jun 8, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Friday, June 2, 2023, I was traveling at highway speed in the left lane south on Interstate 15 just south of Temecula, California. With no warning my vehicle speed started dropping quickly, and did not respond to pressing the accelerator pedal. I immediately started moving lanes to the right, as my speed quickly decelerated to 30 mph. Luckily, I was able to make it to the shoulder safely. There was an exit up ahead, so I continued to drive as my speed continued to decelerate, in the hopes that I could make the exit and have a safe place in which to stop and contact Tesla service. I was able to make that exit, but by the time I got there my speed had decelerated to 20 mph, and as I continued up the exit to a wider shoulder, the car rolled to a stop and would not move again. The car battery had been fully charged before I left home, and the indicator showed over 180 miles of range available. I contacted Tesla, and followed their instructions to attempt to reboot the car, but was not able to. I then arranged for a tow to the Tesla Service Center in Temecula, where the car is now, and we are awaiting a diagnosis. A similar event happened to us in this vehicle in December of 2022; however, at that time the max speed of the car was able to be maintained at 60 mph, and we were able to make it to our destination safely (10-15 minutes of driving.) Once we arrived at that destination and stopped the car, the car would not restart, and it was towed to a Tesla service center in Burbank, CA where repairs were made. The car has functioned normally until yesterday. I feel this incident definitely put myself, and other drivers at risk. A car suddenly dropping speed to 30 mph on a freeway is very dangerous, and should I have been in a situation where I was not able to change lanes quickly and get off the road, a serious accident could have occurred. A fatal accident re: what seems to be the same issue has been reported involving Terry L. Siegel in Missouri, Feb. 2022
Corrective Action:
On Friday, June 2, 2023, I was traveling at highway speed in the left lane south on Interstate 15 just south of Temecula, California. With no warning my vehicle speed started dropping quickly, and did not respond to pressing the accelerator pedal. I immediately started moving lanes to the right, as my speed quickly decelerated to 30 mph. Luckily, I was able to make it to the shoulder safely. There was an exit up ahead, so I continued to drive as my speed continued to decelerate, in the hopes that I could make the exit and have a safe place in which to stop and contact Tesla service. I was able to make that exit, but by the time I got there my speed had decelerated to 20 mph, and as I continued up the exit to a wider shoulder, the car rolled to a stop and would not move again. The car battery had been fully charged before I left home, and the indicator showed over 180 miles of range available. I contacted Tesla, and followed their instructions to attempt to reboot the car, but was not able to. I then arranged for a tow to the Tesla Service Center in Temecula, where the car is now, and we are awaiting a diagnosis. A similar event happened to us in this vehicle in December of 2022; however, at that time the max speed of the car was able to be maintained at 60 mph, and we were able to make it to our destination safely (10-15 minutes of driving.) Once we arrived at that destination and stopped the car, the car would not restart, and it was towed to a Tesla service center in Burbank, CA where repairs were made. The car has functioned normally until yesterday. I feel this incident definitely put myself, and other drivers at risk. A car suddenly dropping speed to 30 mph on a freeway is very dangerous, and should I have been in a situation where I was not able to change lanes quickly and get off the road, a serious accident could have occurred. A fatal accident re: what seems to be the same issue has been reported involving Terry L. Siegel in Missouri, Feb. 2022
Additional Notes:
On Friday, June 2, 2023, I was traveling at highway speed in the left lane south on Interstate 15 just south of Temecula, California. With no warning my vehicle speed started dropping quickly, and did not respond to pressing the accelerator pedal. I immediately started moving lanes to the right, as my speed quickly decelerated to 30 mph. Luckily, I was able to make it to the shoulder safely. There was an exit up ahead, so I continued to drive as my speed continued to decelerate, in the hopes that I could make the exit and have a safe place in which to stop and contact Tesla service. I was able to make that exit, but by the time I got there my speed had decelerated to 20 mph, and as I continued up the exit to a wider shoulder, the car rolled to a stop and would not move again. The car battery had been fully charged before I left home, and the indicator showed over 180 miles of range available. I contacted Tesla, and followed their instructions to attempt to reboot the car, but was not able to. I then arranged for a tow to the Tesla Service Center in Temecula, where the car is now, and we are awaiting a diagnosis. A similar event happened to us in this vehicle in December of 2022; however, at that time the max speed of the car was able to be maintained at 60 mph, and we were able to make it to our destination safely (10-15 minutes of driving.) Once we arrived at that destination and stopped the car, the car would not restart, and it was towed to a Tesla service center in Burbank, CA where repairs were made. The car has functioned normally until yesterday. I feel this incident definitely put myself, and other drivers at risk. A car suddenly dropping speed to 30 mph on a freeway is very dangerous, and should I have been in a situation where I was not able to change lanes quickly and get off the road, a serious accident could have occurred. A fatal accident re: what seems to be the same issue has been reported involving Terry L. Siegel in Missouri, Feb. 2022
Mfg Campaign: 11525190
Recall Date: Jun 3, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The front suspension has failed at 124,947 miles and this is unheard of in a 6 year old car. There have been issues with this model S 2016 which Tesla is unwilling to recall and replace. The rear suspension had to be redone in 2021 with less than 100,000 miles
Corrective Action:
The front suspension has failed at 124,947 miles and this is unheard of in a 6 year old car. There have been issues with this model S 2016 which Tesla is unwilling to recall and replace. The rear suspension had to be redone in 2021 with less than 100,000 miles
Additional Notes:
The front suspension has failed at 124,947 miles and this is unheard of in a 6 year old car. There have been issues with this model S 2016 which Tesla is unwilling to recall and replace. The rear suspension had to be redone in 2021 with less than 100,000 miles
Mfg Campaign: 11524466
Recall Date: May 30, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving reduced power light came on. On Highway speed reduced to a crawl.
Corrective Action:
While driving reduced power light came on. On Highway speed reduced to a crawl.
Additional Notes:
While driving reduced power light came on. On Highway speed reduced to a crawl.
Mfg Campaign: 11521914
Recall Date: May 14, 2023
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving reduced power light came on. On Highway speed reduced to a crawl.
Corrective Action:
While driving reduced power light came on. On Highway speed reduced to a crawl.
Additional Notes:
While driving reduced power light came on. On Highway speed reduced to a crawl.
Mfg Campaign: 11521914
Recall Date: May 14, 2023
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Speedometer went completely blank and not able to see anything on that which includes safety features like blind spot monitoring and land departure. Also multiple time screen freezing issue causing absence of rear view camera.
Corrective Action:
Speedometer went completely blank and not able to see anything on that which includes safety features like blind spot monitoring and land departure. Also multiple time screen freezing issue causing absence of rear view camera.
Additional Notes:
Speedometer went completely blank and not able to see anything on that which includes safety features like blind spot monitoring and land departure. Also multiple time screen freezing issue causing absence of rear view camera.
Mfg Campaign: 11521844
Recall Date: May 13, 2023
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Speedometer went completely blank and not able to see anything on that which includes safety features like blind spot monitoring and land departure. Also multiple time screen freezing issue causing absence of rear view camera.
Corrective Action:
Speedometer went completely blank and not able to see anything on that which includes safety features like blind spot monitoring and land departure. Also multiple time screen freezing issue causing absence of rear view camera.
Additional Notes:
Speedometer went completely blank and not able to see anything on that which includes safety features like blind spot monitoring and land departure. Also multiple time screen freezing issue causing absence of rear view camera.
Mfg Campaign: 11521844
Recall Date: May 13, 2023
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Speedometer went completely blank and not able to see anything on that which includes safety features like blind spot monitoring and land departure. Also multiple time screen freezing issue causing absence of rear view camera.
Corrective Action:
Speedometer went completely blank and not able to see anything on that which includes safety features like blind spot monitoring and land departure. Also multiple time screen freezing issue causing absence of rear view camera.
Additional Notes:
Speedometer went completely blank and not able to see anything on that which includes safety features like blind spot monitoring and land departure. Also multiple time screen freezing issue causing absence of rear view camera.
Mfg Campaign: 11521844
Recall Date: May 13, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Right rear suspension lower control arm part # 1021416-00-D broke on bushing mount with no warning while driving the car at 40 mph,… this part is available for your inspection and looks like corrosion may have played a part in this failure. This failure could have caused an accident as the car became uncontrollable especially if it failed while driving on a freeway. The dealer manufacturer/Tesla replaced this part and inspected it. No warning of this parts failure was given by the vehicle.
Corrective Action:
Right rear suspension lower control arm part # 1021416-00-D broke on bushing mount with no warning while driving the car at 40 mph,… this part is available for your inspection and looks like corrosion may have played a part in this failure. This failure could have caused an accident as the car became uncontrollable especially if it failed while driving on a freeway. The dealer manufacturer/Tesla replaced this part and inspected it. No warning of this parts failure was given by the vehicle.
Additional Notes:
Right rear suspension lower control arm part # 1021416-00-D broke on bushing mount with no warning while driving the car at 40 mph,… this part is available for your inspection and looks like corrosion may have played a part in this failure. This failure could have caused an accident as the car became uncontrollable especially if it failed while driving on a freeway. The dealer manufacturer/Tesla replaced this part and inspected it. No warning of this parts failure was given by the vehicle.
Mfg Campaign: 11520839
Recall Date: May 7, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tesla Model S touchscreen (MCU 1) continue to respond extremely slowly. Sometimes this means that the rear camera does not respond / turn on when the car is in reverse. Camera has been previously replaced under warranty. However, the issue remains. Have had several past appointments with various errors including black screen resets at random times and lack of responsiveness which impacts required safety features like the rear camera, but also convenience features such as climate control, radio, navigation, etc. Tesla continues to push for customers to pay for an upgrade to MCU 2. However, it seems that these safety features should work correctly in a consistent manner without the customer being required to pay.
Corrective Action:
Tesla Model S touchscreen (MCU 1) continue to respond extremely slowly. Sometimes this means that the rear camera does not respond / turn on when the car is in reverse. Camera has been previously replaced under warranty. However, the issue remains. Have had several past appointments with various errors including black screen resets at random times and lack of responsiveness which impacts required safety features like the rear camera, but also convenience features such as climate control, radio, navigation, etc. Tesla continues to push for customers to pay for an upgrade to MCU 2. However, it seems that these safety features should work correctly in a consistent manner without the customer being required to pay.
Additional Notes:
Tesla Model S touchscreen (MCU 1) continue to respond extremely slowly. Sometimes this means that the rear camera does not respond / turn on when the car is in reverse. Camera has been previously replaced under warranty. However, the issue remains. Have had several past appointments with various errors including black screen resets at random times and lack of responsiveness which impacts required safety features like the rear camera, but also convenience features such as climate control, radio, navigation, etc. Tesla continues to push for customers to pay for an upgrade to MCU 2. However, it seems that these safety features should work correctly in a consistent manner without the customer being required to pay.
Mfg Campaign: 11518833
Recall Date: Apr 25, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
This vehicle had the driver side lower suspension connector link crack and fail at the lower ball joint at 22K miles. Now at 50K miles, the rear drivers side lower control arm has failed in the same way, In both cases, this is either due to a design defect or manufacturing defect. I have included pictures of both the front and rear links.
Corrective Action:
This vehicle had the driver side lower suspension connector link crack and fail at the lower ball joint at 22K miles. Now at 50K miles, the rear drivers side lower control arm has failed in the same way, In both cases, this is either due to a design defect or manufacturing defect. I have included pictures of both the front and rear links.
Additional Notes:
This vehicle had the driver side lower suspension connector link crack and fail at the lower ball joint at 22K miles. Now at 50K miles, the rear drivers side lower control arm has failed in the same way, In both cases, this is either due to a design defect or manufacturing defect. I have included pictures of both the front and rear links.
Mfg Campaign: 11511457
Recall Date: Mar 12, 2023
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Tesla designed a combined headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that apparently has a tendency to overheat and fail prematurely. For example, the replacement cost for a portion of the daytime running light (on one side) is over $1,000. This is apparently a known weak point and should be addressed.
Corrective Action:
Tesla designed a combined headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that apparently has a tendency to overheat and fail prematurely. For example, the replacement cost for a portion of the daytime running light (on one side) is over $1,000. This is apparently a known weak point and should be addressed.
Additional Notes:
Tesla designed a combined headlight with no serviceable parts. This includes headlights, high beams, and namely daytime running lights. All of these components are on an LED strip that apparently has a tendency to overheat and fail prematurely. For example, the replacement cost for a portion of the daytime running light (on one side) is over $1,000. This is apparently a known weak point and should be addressed.
Mfg Campaign: 11509184
Recall Date: Feb 26, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The glue that was used on the screen of the Tesla has been leaking and the service center refused to pay for the repairs. The glue is now exposed into the car and outside of the screen and is toxic. I am now breathing toxic glue and its giving me and my family headaches when we are inside of the Tesla.
Corrective Action:
The glue that was used on the screen of the Tesla has been leaking and the service center refused to pay for the repairs. The glue is now exposed into the car and outside of the screen and is toxic. I am now breathing toxic glue and its giving me and my family headaches when we are inside of the Tesla.
Additional Notes:
The glue that was used on the screen of the Tesla has been leaking and the service center refused to pay for the repairs. The glue is now exposed into the car and outside of the screen and is toxic. I am now breathing toxic glue and its giving me and my family headaches when we are inside of the Tesla.
Mfg Campaign: 11508575
Recall Date: Feb 22, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The glue that was used on the screen of the Tesla has been leaking and the service center refused to pay for the repairs. The glue is now exposed into the car and outside of the screen and is toxic. I am now breathing toxic glue and its giving me and my family headaches when we are inside of the Tesla.
Corrective Action:
The glue that was used on the screen of the Tesla has been leaking and the service center refused to pay for the repairs. The glue is now exposed into the car and outside of the screen and is toxic. I am now breathing toxic glue and its giving me and my family headaches when we are inside of the Tesla.
Additional Notes:
The glue that was used on the screen of the Tesla has been leaking and the service center refused to pay for the repairs. The glue is now exposed into the car and outside of the screen and is toxic. I am now breathing toxic glue and its giving me and my family headaches when we are inside of the Tesla.
Mfg Campaign: 11508575
Recall Date: Feb 22, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
While pulling out of a parking space at less than 5 mph the front left suspension fore link broke, resulting in damage to the wheel liner. The left front wheel could be described as loose or wobbly and resting at less than 1 cm from the rear side of the wheel liner, making turning nearly impossible. If this had happened at a higher speed it could have been catastrophic. There was no warning measures on the vehicle but a series of unusual metal grinding noises could be heard immediately after the break. The vehicle was placed on a flatbed and towed to the local Tesla, Inc. repair location where it was inspected and repaired. All 4 front lower fore links were replaced both on the left and right side for a total cost of approximately $2000.
Corrective Action:
While pulling out of a parking space at less than 5 mph the front left suspension fore link broke, resulting in damage to the wheel liner. The left front wheel could be described as loose or wobbly and resting at less than 1 cm from the rear side of the wheel liner, making turning nearly impossible. If this had happened at a higher speed it could have been catastrophic. There was no warning measures on the vehicle but a series of unusual metal grinding noises could be heard immediately after the break. The vehicle was placed on a flatbed and towed to the local Tesla, Inc. repair location where it was inspected and repaired. All 4 front lower fore links were replaced both on the left and right side for a total cost of approximately $2000.
Additional Notes:
While pulling out of a parking space at less than 5 mph the front left suspension fore link broke, resulting in damage to the wheel liner. The left front wheel could be described as loose or wobbly and resting at less than 1 cm from the rear side of the wheel liner, making turning nearly impossible. If this had happened at a higher speed it could have been catastrophic. There was no warning measures on the vehicle but a series of unusual metal grinding noises could be heard immediately after the break. The vehicle was placed on a flatbed and towed to the local Tesla, Inc. repair location where it was inspected and repaired. All 4 front lower fore links were replaced both on the left and right side for a total cost of approximately $2000.
Mfg Campaign: 11506639
Recall Date: Feb 10, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
1) repeated incidents of Tesla ghosting braking on the highway in autopilot. Sometimes with no cars in sight 3) braking from a high speed to 35 or 40 mph - would have definitely caused a crash if auto close behind me 3) all incidents have been reported to teslas with time date stamps and they have never gotten back to me and ignored all my warnings that this will cause an accident ( which I now see it has ) I can get a date and time on some if needed. You can also search the Tesla support call log
Corrective Action:
1) repeated incidents of Tesla ghosting braking on the highway in autopilot. Sometimes with no cars in sight 3) braking from a high speed to 35 or 40 mph - would have definitely caused a crash if auto close behind me 3) all incidents have been reported to teslas with time date stamps and they have never gotten back to me and ignored all my warnings that this will cause an accident ( which I now see it has ) I can get a date and time on some if needed. You can also search the Tesla support call log
Additional Notes:
1) repeated incidents of Tesla ghosting braking on the highway in autopilot. Sometimes with no cars in sight 3) braking from a high speed to 35 or 40 mph - would have definitely caused a crash if auto close behind me 3) all incidents have been reported to teslas with time date stamps and they have never gotten back to me and ignored all my warnings that this will cause an accident ( which I now see it has ) I can get a date and time on some if needed. You can also search the Tesla support call log
Mfg Campaign: 11505150
Recall Date: Feb 2, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1) repeated incidents of Tesla ghosting braking on the highway in autopilot. Sometimes with no cars in sight 3) braking from a high speed to 35 or 40 mph - would have definitely caused a crash if auto close behind me 3) all incidents have been reported to teslas with time date stamps and they have never gotten back to me and ignored all my warnings that this will cause an accident ( which I now see it has ) I can get a date and time on some if needed. You can also search the Tesla support call log
Corrective Action:
1) repeated incidents of Tesla ghosting braking on the highway in autopilot. Sometimes with no cars in sight 3) braking from a high speed to 35 or 40 mph - would have definitely caused a crash if auto close behind me 3) all incidents have been reported to teslas with time date stamps and they have never gotten back to me and ignored all my warnings that this will cause an accident ( which I now see it has ) I can get a date and time on some if needed. You can also search the Tesla support call log
Additional Notes:
1) repeated incidents of Tesla ghosting braking on the highway in autopilot. Sometimes with no cars in sight 3) braking from a high speed to 35 or 40 mph - would have definitely caused a crash if auto close behind me 3) all incidents have been reported to teslas with time date stamps and they have never gotten back to me and ignored all my warnings that this will cause an accident ( which I now see it has ) I can get a date and time on some if needed. You can also search the Tesla support call log
Mfg Campaign: 11505150
Recall Date: Feb 2, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
1) repeated incidents of Tesla ghosting braking on the highway in autopilot. Sometimes with no cars in sight 3) braking from a high speed to 35 or 40 mph - would have definitely caused a crash if auto close behind me 3) all incidents have been reported to teslas with time date stamps and they have never gotten back to me and ignored all my warnings that this will cause an accident ( which I now see it has ) I can get a date and time on some if needed. You can also search the Tesla support call log
Corrective Action:
1) repeated incidents of Tesla ghosting braking on the highway in autopilot. Sometimes with no cars in sight 3) braking from a high speed to 35 or 40 mph - would have definitely caused a crash if auto close behind me 3) all incidents have been reported to teslas with time date stamps and they have never gotten back to me and ignored all my warnings that this will cause an accident ( which I now see it has ) I can get a date and time on some if needed. You can also search the Tesla support call log
Additional Notes:
1) repeated incidents of Tesla ghosting braking on the highway in autopilot. Sometimes with no cars in sight 3) braking from a high speed to 35 or 40 mph - would have definitely caused a crash if auto close behind me 3) all incidents have been reported to teslas with time date stamps and they have never gotten back to me and ignored all my warnings that this will cause an accident ( which I now see it has ) I can get a date and time on some if needed. You can also search the Tesla support call log
Mfg Campaign: 11505150
Recall Date: Feb 2, 2023
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
All 4 door handles have ceased working. 1st responders wouldn't be able to gain entry.
Corrective Action:
All 4 door handles have ceased working. 1st responders wouldn't be able to gain entry.
Additional Notes:
All 4 door handles have ceased working. 1st responders wouldn't be able to gain entry.
Mfg Campaign: 11501297
Recall Date: Jan 11, 2023
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Focus: Lemon Law, Personal Injury
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