Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
While driving on the highway with standard autopilot engaged and speed set, multiple times the car would apply brakes suddenly without warning. This typically would happen while cresting a hill. This is dangerous and could cause an accident if cars are following too closely behind. Also with standard autopilot engaged and while in the rightmost lane on the highway any time a road merged on the right side of the vehicle it thinks the lane got wider and will swerve to the right then left to try and maintain the center of the lane. This unnecessary turning could cause an accident or confuse other nearby drivers. During both of these events no warnings are displayed or heard in the vehicle. Both these issues are well known and discussed on Facebook, reddit and teslamotorclub forums.
Corrective Action:
While driving on the highway with standard autopilot engaged and speed set, multiple times the car would apply brakes suddenly without warning. This typically would happen while cresting a hill. This is dangerous and could cause an accident if cars are following too closely behind. Also with standard autopilot engaged and while in the rightmost lane on the highway any time a road merged on the right side of the vehicle it thinks the lane got wider and will swerve to the right then left to try and maintain the center of the lane. This unnecessary turning could cause an accident or confuse other nearby drivers. During both of these events no warnings are displayed or heard in the vehicle. Both these issues are well known and discussed on Facebook, reddit and teslamotorclub forums.
Additional Notes:
While driving on the highway with standard autopilot engaged and speed set, multiple times the car would apply brakes suddenly without warning. This typically would happen while cresting a hill. This is dangerous and could cause an accident if cars are following too closely behind. Also with standard autopilot engaged and while in the rightmost lane on the highway any time a road merged on the right side of the vehicle it thinks the lane got wider and will swerve to the right then left to try and maintain the center of the lane. This unnecessary turning could cause an accident or confuse other nearby drivers. During both of these events no warnings are displayed or heard in the vehicle. Both these issues are well known and discussed on Facebook, reddit and teslamotorclub forums.
Mfg Campaign: 11462334
Recall Date: Apr 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on the highway with standard autopilot engaged and speed set, multiple times the car would apply brakes suddenly without warning. This typically would happen while cresting a hill. This is dangerous and could cause an accident if cars are following too closely behind. Also with standard autopilot engaged and while in the rightmost lane on the highway any time a road merged on the right side of the vehicle it thinks the lane got wider and will swerve to the right then left to try and maintain the center of the lane. This unnecessary turning could cause an accident or confuse other nearby drivers. During both of these events no warnings are displayed or heard in the vehicle. Both these issues are well known and discussed on Facebook, reddit and teslamotorclub forums.
Corrective Action:
While driving on the highway with standard autopilot engaged and speed set, multiple times the car would apply brakes suddenly without warning. This typically would happen while cresting a hill. This is dangerous and could cause an accident if cars are following too closely behind. Also with standard autopilot engaged and while in the rightmost lane on the highway any time a road merged on the right side of the vehicle it thinks the lane got wider and will swerve to the right then left to try and maintain the center of the lane. This unnecessary turning could cause an accident or confuse other nearby drivers. During both of these events no warnings are displayed or heard in the vehicle. Both these issues are well known and discussed on Facebook, reddit and teslamotorclub forums.
Additional Notes:
While driving on the highway with standard autopilot engaged and speed set, multiple times the car would apply brakes suddenly without warning. This typically would happen while cresting a hill. This is dangerous and could cause an accident if cars are following too closely behind. Also with standard autopilot engaged and while in the rightmost lane on the highway any time a road merged on the right side of the vehicle it thinks the lane got wider and will swerve to the right then left to try and maintain the center of the lane. This unnecessary turning could cause an accident or confuse other nearby drivers. During both of these events no warnings are displayed or heard in the vehicle. Both these issues are well known and discussed on Facebook, reddit and teslamotorclub forums.
Mfg Campaign: 11462334
Recall Date: Apr 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I also shared this on Reddit: https://www.reddit.com/r/TeslaLounge/comments/ubcbuc/phantom_brake_occurence/ My brand new, (February-2022), Model 3 Performance Phantom Braked hard yesterday and almost killed me and my daughter. We were on a road-trip driving from Arizona to California, on the 8 freeway westbound. It was running Tesla software version. 2022.12.3.1. Conditions were ideal. Clear sky, open road, no opposing traffic since the opposing lanes were across about 200 feet of desert. No cars in front of us for any visible distance, road was straight for miles, no shadows, no reflections, just open road. I had the cruise control on and locked at 75 MPH. I wasn't using Auto Pilot, just cruise control, (single press down on the drive stalk). After cruise control had been on for a few minutes suddenly, the car hard braked, throwing myself and my kid forward. Decelerated from 75 to 30 MPH in about 2 seconds. Scared the shit out of both of us. We were just sorting out the confusion when we hear honking horns, cars would be on us soon. I slammed the accelerator to move. I later checked the outside of the car wondering if maybe a camera had become obstructed but nope, all the cameras had perfectly clean surfaces. This phantom braking issue is going to kill someone.
Corrective Action:
I also shared this on Reddit: https://www.reddit.com/r/TeslaLounge/comments/ubcbuc/phantom_brake_occurence/ My brand new, (February-2022), Model 3 Performance Phantom Braked hard yesterday and almost killed me and my daughter. We were on a road-trip driving from Arizona to California, on the 8 freeway westbound. It was running Tesla software version. 2022.12.3.1. Conditions were ideal. Clear sky, open road, no opposing traffic since the opposing lanes were across about 200 feet of desert. No cars in front of us for any visible distance, road was straight for miles, no shadows, no reflections, just open road. I had the cruise control on and locked at 75 MPH. I wasn't using Auto Pilot, just cruise control, (single press down on the drive stalk). After cruise control had been on for a few minutes suddenly, the car hard braked, throwing myself and my kid forward. Decelerated from 75 to 30 MPH in about 2 seconds. Scared the shit out of both of us. We were just sorting out the confusion when we hear honking horns, cars would be on us soon. I slammed the accelerator to move. I later checked the outside of the car wondering if maybe a camera had become obstructed but nope, all the cameras had perfectly clean surfaces. This phantom braking issue is going to kill someone.
Additional Notes:
I also shared this on Reddit: https://www.reddit.com/r/TeslaLounge/comments/ubcbuc/phantom_brake_occurence/ My brand new, (February-2022), Model 3 Performance Phantom Braked hard yesterday and almost killed me and my daughter. We were on a road-trip driving from Arizona to California, on the 8 freeway westbound. It was running Tesla software version. 2022.12.3.1. Conditions were ideal. Clear sky, open road, no opposing traffic since the opposing lanes were across about 200 feet of desert. No cars in front of us for any visible distance, road was straight for miles, no shadows, no reflections, just open road. I had the cruise control on and locked at 75 MPH. I wasn't using Auto Pilot, just cruise control, (single press down on the drive stalk). After cruise control had been on for a few minutes suddenly, the car hard braked, throwing myself and my kid forward. Decelerated from 75 to 30 MPH in about 2 seconds. Scared the shit out of both of us. We were just sorting out the confusion when we hear honking horns, cars would be on us soon. I slammed the accelerator to move. I later checked the outside of the car wondering if maybe a camera had become obstructed but nope, all the cameras had perfectly clean surfaces. This phantom braking issue is going to kill someone.
Mfg Campaign: 11461991
Recall Date: Apr 25, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I also shared this on Reddit: https://www.reddit.com/r/TeslaLounge/comments/ubcbuc/phantom_brake_occurence/ My brand new, (February-2022), Model 3 Performance Phantom Braked hard yesterday and almost killed me and my daughter. We were on a road-trip driving from Arizona to California, on the 8 freeway westbound. It was running Tesla software version. 2022.12.3.1. Conditions were ideal. Clear sky, open road, no opposing traffic since the opposing lanes were across about 200 feet of desert. No cars in front of us for any visible distance, road was straight for miles, no shadows, no reflections, just open road. I had the cruise control on and locked at 75 MPH. I wasn't using Auto Pilot, just cruise control, (single press down on the drive stalk). After cruise control had been on for a few minutes suddenly, the car hard braked, throwing myself and my kid forward. Decelerated from 75 to 30 MPH in about 2 seconds. Scared the shit out of both of us. We were just sorting out the confusion when we hear honking horns, cars would be on us soon. I slammed the accelerator to move. I later checked the outside of the car wondering if maybe a camera had become obstructed but nope, all the cameras had perfectly clean surfaces. This phantom braking issue is going to kill someone.
Corrective Action:
I also shared this on Reddit: https://www.reddit.com/r/TeslaLounge/comments/ubcbuc/phantom_brake_occurence/ My brand new, (February-2022), Model 3 Performance Phantom Braked hard yesterday and almost killed me and my daughter. We were on a road-trip driving from Arizona to California, on the 8 freeway westbound. It was running Tesla software version. 2022.12.3.1. Conditions were ideal. Clear sky, open road, no opposing traffic since the opposing lanes were across about 200 feet of desert. No cars in front of us for any visible distance, road was straight for miles, no shadows, no reflections, just open road. I had the cruise control on and locked at 75 MPH. I wasn't using Auto Pilot, just cruise control, (single press down on the drive stalk). After cruise control had been on for a few minutes suddenly, the car hard braked, throwing myself and my kid forward. Decelerated from 75 to 30 MPH in about 2 seconds. Scared the shit out of both of us. We were just sorting out the confusion when we hear honking horns, cars would be on us soon. I slammed the accelerator to move. I later checked the outside of the car wondering if maybe a camera had become obstructed but nope, all the cameras had perfectly clean surfaces. This phantom braking issue is going to kill someone.
Additional Notes:
I also shared this on Reddit: https://www.reddit.com/r/TeslaLounge/comments/ubcbuc/phantom_brake_occurence/ My brand new, (February-2022), Model 3 Performance Phantom Braked hard yesterday and almost killed me and my daughter. We were on a road-trip driving from Arizona to California, on the 8 freeway westbound. It was running Tesla software version. 2022.12.3.1. Conditions were ideal. Clear sky, open road, no opposing traffic since the opposing lanes were across about 200 feet of desert. No cars in front of us for any visible distance, road was straight for miles, no shadows, no reflections, just open road. I had the cruise control on and locked at 75 MPH. I wasn't using Auto Pilot, just cruise control, (single press down on the drive stalk). After cruise control had been on for a few minutes suddenly, the car hard braked, throwing myself and my kid forward. Decelerated from 75 to 30 MPH in about 2 seconds. Scared the shit out of both of us. We were just sorting out the confusion when we hear honking horns, cars would be on us soon. I slammed the accelerator to move. I later checked the outside of the car wondering if maybe a camera had become obstructed but nope, all the cameras had perfectly clean surfaces. This phantom braking issue is going to kill someone.
Mfg Campaign: 11461991
Recall Date: Apr 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I also shared this on Reddit: https://www.reddit.com/r/TeslaLounge/comments/ubcbuc/phantom_brake_occurence/ My brand new, (February-2022), Model 3 Performance Phantom Braked hard yesterday and almost killed me and my daughter. We were on a road-trip driving from Arizona to California, on the 8 freeway westbound. It was running Tesla software version. 2022.12.3.1. Conditions were ideal. Clear sky, open road, no opposing traffic since the opposing lanes were across about 200 feet of desert. No cars in front of us for any visible distance, road was straight for miles, no shadows, no reflections, just open road. I had the cruise control on and locked at 75 MPH. I wasn't using Auto Pilot, just cruise control, (single press down on the drive stalk). After cruise control had been on for a few minutes suddenly, the car hard braked, throwing myself and my kid forward. Decelerated from 75 to 30 MPH in about 2 seconds. Scared the shit out of both of us. We were just sorting out the confusion when we hear honking horns, cars would be on us soon. I slammed the accelerator to move. I later checked the outside of the car wondering if maybe a camera had become obstructed but nope, all the cameras had perfectly clean surfaces. This phantom braking issue is going to kill someone.
Corrective Action:
I also shared this on Reddit: https://www.reddit.com/r/TeslaLounge/comments/ubcbuc/phantom_brake_occurence/ My brand new, (February-2022), Model 3 Performance Phantom Braked hard yesterday and almost killed me and my daughter. We were on a road-trip driving from Arizona to California, on the 8 freeway westbound. It was running Tesla software version. 2022.12.3.1. Conditions were ideal. Clear sky, open road, no opposing traffic since the opposing lanes were across about 200 feet of desert. No cars in front of us for any visible distance, road was straight for miles, no shadows, no reflections, just open road. I had the cruise control on and locked at 75 MPH. I wasn't using Auto Pilot, just cruise control, (single press down on the drive stalk). After cruise control had been on for a few minutes suddenly, the car hard braked, throwing myself and my kid forward. Decelerated from 75 to 30 MPH in about 2 seconds. Scared the shit out of both of us. We were just sorting out the confusion when we hear honking horns, cars would be on us soon. I slammed the accelerator to move. I later checked the outside of the car wondering if maybe a camera had become obstructed but nope, all the cameras had perfectly clean surfaces. This phantom braking issue is going to kill someone.
Additional Notes:
I also shared this on Reddit: https://www.reddit.com/r/TeslaLounge/comments/ubcbuc/phantom_brake_occurence/ My brand new, (February-2022), Model 3 Performance Phantom Braked hard yesterday and almost killed me and my daughter. We were on a road-trip driving from Arizona to California, on the 8 freeway westbound. It was running Tesla software version. 2022.12.3.1. Conditions were ideal. Clear sky, open road, no opposing traffic since the opposing lanes were across about 200 feet of desert. No cars in front of us for any visible distance, road was straight for miles, no shadows, no reflections, just open road. I had the cruise control on and locked at 75 MPH. I wasn't using Auto Pilot, just cruise control, (single press down on the drive stalk). After cruise control had been on for a few minutes suddenly, the car hard braked, throwing myself and my kid forward. Decelerated from 75 to 30 MPH in about 2 seconds. Scared the shit out of both of us. We were just sorting out the confusion when we hear honking horns, cars would be on us soon. I slammed the accelerator to move. I later checked the outside of the car wondering if maybe a camera had become obstructed but nope, all the cameras had perfectly clean surfaces. This phantom braking issue is going to kill someone.
Mfg Campaign: 11461991
Recall Date: Apr 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have taken 3 road trips in my car since taking ownership, and on every single one of them, I have had multiple instances of severe phantom braking. They are quite alarming as the vehicle will drop 10-20mph on the freeway in an instant. These were always on large divided interstates (OH and PA turnpikes), and almost every time, there were ZERO cars around. I don't feel that I can even use the autopilot system at this point, for fear of getting rear-ended at 70 mph.
Corrective Action:
I have taken 3 road trips in my car since taking ownership, and on every single one of them, I have had multiple instances of severe phantom braking. They are quite alarming as the vehicle will drop 10-20mph on the freeway in an instant. These were always on large divided interstates (OH and PA turnpikes), and almost every time, there were ZERO cars around. I don't feel that I can even use the autopilot system at this point, for fear of getting rear-ended at 70 mph.
Additional Notes:
I have taken 3 road trips in my car since taking ownership, and on every single one of them, I have had multiple instances of severe phantom braking. They are quite alarming as the vehicle will drop 10-20mph on the freeway in an instant. These were always on large divided interstates (OH and PA turnpikes), and almost every time, there were ZERO cars around. I don't feel that I can even use the autopilot system at this point, for fear of getting rear-ended at 70 mph.
Mfg Campaign: 11461751
Recall Date: Apr 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The car suddenly breaks while in the highway apparently for no reason. It happened multiple times in the last two months. It may cause accident by a following car.
Corrective Action:
The car suddenly breaks while in the highway apparently for no reason. It happened multiple times in the last two months. It may cause accident by a following car.
Additional Notes:
The car suddenly breaks while in the highway apparently for no reason. It happened multiple times in the last two months. It may cause accident by a following car.
Mfg Campaign: 11461668
Recall Date: Apr 21, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car suddenly breaks while in the highway apparently for no reason. It happened multiple times in the last two months. It may cause accident by a following car.
Corrective Action:
The car suddenly breaks while in the highway apparently for no reason. It happened multiple times in the last two months. It may cause accident by a following car.
Additional Notes:
The car suddenly breaks while in the highway apparently for no reason. It happened multiple times in the last two months. It may cause accident by a following car.
Mfg Campaign: 11461668
Recall Date: Apr 21, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated while driving on the highway at 70 MPH, with the cruise control activated, the vehicle came to an abrupt stop. There was no warning light illuminated. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,900.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated while driving on the highway at 70 MPH, with the cruise control activated, the vehicle came to an abrupt stop. There was no warning light illuminated. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,900.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated while driving on the highway at 70 MPH, with the cruise control activated, the vehicle came to an abrupt stop. There was no warning light illuminated. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,900.
Mfg Campaign: 11461338
Recall Date: Apr 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving southbound on Interstate 5 in California mid-morning on Friday, April 15th. Adaptive Cruise Control (Tesla "Autopilot") was set somewhere near 75mph. There was no other traffic anywhere near our vehicle (at least 1/2 mile clear both ahead and behind). There was no debris of any kind on the road or on the side of the road. The car suddenly and unexpectedly began heavy deceleration. It felt as if the vehicle was performing an emergency braking procedure to avoid a front collision. Fortunately there were no vehicles around, so other than startling me, there was no other incident caused. Had this occurred with a vehicle behind, it very likely would have caused a rear-end collision.
Corrective Action:
I was driving southbound on Interstate 5 in California mid-morning on Friday, April 15th. Adaptive Cruise Control (Tesla "Autopilot") was set somewhere near 75mph. There was no other traffic anywhere near our vehicle (at least 1/2 mile clear both ahead and behind). There was no debris of any kind on the road or on the side of the road. The car suddenly and unexpectedly began heavy deceleration. It felt as if the vehicle was performing an emergency braking procedure to avoid a front collision. Fortunately there were no vehicles around, so other than startling me, there was no other incident caused. Had this occurred with a vehicle behind, it very likely would have caused a rear-end collision.
Additional Notes:
I was driving southbound on Interstate 5 in California mid-morning on Friday, April 15th. Adaptive Cruise Control (Tesla "Autopilot") was set somewhere near 75mph. There was no other traffic anywhere near our vehicle (at least 1/2 mile clear both ahead and behind). There was no debris of any kind on the road or on the side of the road. The car suddenly and unexpectedly began heavy deceleration. It felt as if the vehicle was performing an emergency braking procedure to avoid a front collision. Fortunately there were no vehicles around, so other than startling me, there was no other incident caused. Had this occurred with a vehicle behind, it very likely would have caused a rear-end collision.
Mfg Campaign: 11461179
Recall Date: Apr 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving southbound on Interstate 5 in California mid-morning on Friday, April 15th. Adaptive Cruise Control (Tesla "Autopilot") was set somewhere near 75mph. There was no other traffic anywhere near our vehicle (at least 1/2 mile clear both ahead and behind). There was no debris of any kind on the road or on the side of the road. The car suddenly and unexpectedly began heavy deceleration. It felt as if the vehicle was performing an emergency braking procedure to avoid a front collision. Fortunately there were no vehicles around, so other than startling me, there was no other incident caused. Had this occurred with a vehicle behind, it very likely would have caused a rear-end collision.
Corrective Action:
I was driving southbound on Interstate 5 in California mid-morning on Friday, April 15th. Adaptive Cruise Control (Tesla "Autopilot") was set somewhere near 75mph. There was no other traffic anywhere near our vehicle (at least 1/2 mile clear both ahead and behind). There was no debris of any kind on the road or on the side of the road. The car suddenly and unexpectedly began heavy deceleration. It felt as if the vehicle was performing an emergency braking procedure to avoid a front collision. Fortunately there were no vehicles around, so other than startling me, there was no other incident caused. Had this occurred with a vehicle behind, it very likely would have caused a rear-end collision.
Additional Notes:
I was driving southbound on Interstate 5 in California mid-morning on Friday, April 15th. Adaptive Cruise Control (Tesla "Autopilot") was set somewhere near 75mph. There was no other traffic anywhere near our vehicle (at least 1/2 mile clear both ahead and behind). There was no debris of any kind on the road or on the side of the road. The car suddenly and unexpectedly began heavy deceleration. It felt as if the vehicle was performing an emergency braking procedure to avoid a front collision. Fortunately there were no vehicles around, so other than startling me, there was no other incident caused. Had this occurred with a vehicle behind, it very likely would have caused a rear-end collision.
Mfg Campaign: 11461179
Recall Date: Apr 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On traveling to San Diego on 4/13/2022 we had three Phantom braking events one severe enough that if a car was following a accident could have happened. Two on the return trip all with no indication of any vehicle or obstacle nothing but open road clear road ahead this is going to hurt some one at some point and time we need help this is my Fourth report of this problem to NHTSA I know better than to follow a Tesla to close but the public doesn't Thank you please help [XXX] Note VIN [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
On traveling to San Diego on 4/13/2022 we had three Phantom braking events one severe enough that if a car was following a accident could have happened. Two on the return trip all with no indication of any vehicle or obstacle nothing but open road clear road ahead this is going to hurt some one at some point and time we need help this is my Fourth report of this problem to NHTSA I know better than to follow a Tesla to close but the public doesn't Thank you please help [XXX] Note VIN [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
On traveling to San Diego on 4/13/2022 we had three Phantom braking events one severe enough that if a car was following a accident could have happened. Two on the return trip all with no indication of any vehicle or obstacle nothing but open road clear road ahead this is going to hurt some one at some point and time we need help this is my Fourth report of this problem to NHTSA I know better than to follow a Tesla to close but the public doesn't Thank you please help [XXX] Note VIN [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11461025
Recall Date: Apr 16, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On traveling to San Diego on 4/13/2022 we had three Phantom braking events one severe enough that if a car was following a accident could have happened. Two on the return trip all with no indication of any vehicle or obstacle nothing but open road clear road ahead this is going to hurt some one at some point and time we need help this is my Fourth report of this problem to NHTSA I know better than to follow a Tesla to close but the public doesn't Thank you please help [XXX] Note VIN [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
On traveling to San Diego on 4/13/2022 we had three Phantom braking events one severe enough that if a car was following a accident could have happened. Two on the return trip all with no indication of any vehicle or obstacle nothing but open road clear road ahead this is going to hurt some one at some point and time we need help this is my Fourth report of this problem to NHTSA I know better than to follow a Tesla to close but the public doesn't Thank you please help [XXX] Note VIN [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
On traveling to San Diego on 4/13/2022 we had three Phantom braking events one severe enough that if a car was following a accident could have happened. Two on the return trip all with no indication of any vehicle or obstacle nothing but open road clear road ahead this is going to hurt some one at some point and time we need help this is my Fourth report of this problem to NHTSA I know better than to follow a Tesla to close but the public doesn't Thank you please help [XXX] Note VIN [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11461025
Recall Date: Apr 16, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Since taking delivery of my new car on 2/8/2022, I have experienced at least 3 instances of phantom emergency braking, all while cruise control was in use. The vehicle suddenly brakes hard for 1-2 seconds. In two of these cases, a vehicle or person was visible off to the side, but not in my lane, and not where I would have had to brake. I am concerned that cars behind me could be unprepared for this sudden slow-down. While the car's software does allow for turning off the emergency braking capability, that action must be taken each time the car is started if you plan to use cruise control. For this reason, cruise control becomes a danger to use.
Corrective Action:
Since taking delivery of my new car on 2/8/2022, I have experienced at least 3 instances of phantom emergency braking, all while cruise control was in use. The vehicle suddenly brakes hard for 1-2 seconds. In two of these cases, a vehicle or person was visible off to the side, but not in my lane, and not where I would have had to brake. I am concerned that cars behind me could be unprepared for this sudden slow-down. While the car's software does allow for turning off the emergency braking capability, that action must be taken each time the car is started if you plan to use cruise control. For this reason, cruise control becomes a danger to use.
Additional Notes:
Since taking delivery of my new car on 2/8/2022, I have experienced at least 3 instances of phantom emergency braking, all while cruise control was in use. The vehicle suddenly brakes hard for 1-2 seconds. In two of these cases, a vehicle or person was visible off to the side, but not in my lane, and not where I would have had to brake. I am concerned that cars behind me could be unprepared for this sudden slow-down. While the car's software does allow for turning off the emergency braking capability, that action must be taken each time the car is started if you plan to use cruise control. For this reason, cruise control becomes a danger to use.
Mfg Campaign: 11460567
Recall Date: Apr 12, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Since taking delivery of my new car on 2/8/2022, I have experienced at least 3 instances of phantom emergency braking, all while cruise control was in use. The vehicle suddenly brakes hard for 1-2 seconds. In two of these cases, a vehicle or person was visible off to the side, but not in my lane, and not where I would have had to brake. I am concerned that cars behind me could be unprepared for this sudden slow-down. While the car's software does allow for turning off the emergency braking capability, that action must be taken each time the car is started if you plan to use cruise control. For this reason, cruise control becomes a danger to use.
Corrective Action:
Since taking delivery of my new car on 2/8/2022, I have experienced at least 3 instances of phantom emergency braking, all while cruise control was in use. The vehicle suddenly brakes hard for 1-2 seconds. In two of these cases, a vehicle or person was visible off to the side, but not in my lane, and not where I would have had to brake. I am concerned that cars behind me could be unprepared for this sudden slow-down. While the car's software does allow for turning off the emergency braking capability, that action must be taken each time the car is started if you plan to use cruise control. For this reason, cruise control becomes a danger to use.
Additional Notes:
Since taking delivery of my new car on 2/8/2022, I have experienced at least 3 instances of phantom emergency braking, all while cruise control was in use. The vehicle suddenly brakes hard for 1-2 seconds. In two of these cases, a vehicle or person was visible off to the side, but not in my lane, and not where I would have had to brake. I am concerned that cars behind me could be unprepared for this sudden slow-down. While the car's software does allow for turning off the emergency braking capability, that action must be taken each time the car is started if you plan to use cruise control. For this reason, cruise control becomes a danger to use.
Mfg Campaign: 11460567
Recall Date: Apr 12, 2022
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Tesla model 3 2022 rear side windows shattered all of a sudden with no other accidents. My 6 year old girl was sitting in the car next to it and we are all in a shock . We are trying to find the right way to report to Tesla . We checked online and saw more blog posts with same issue . Please help.
Corrective Action:
Tesla model 3 2022 rear side windows shattered all of a sudden with no other accidents. My 6 year old girl was sitting in the car next to it and we are all in a shock . We are trying to find the right way to report to Tesla . We checked online and saw more blog posts with same issue . Please help.
Additional Notes:
Tesla model 3 2022 rear side windows shattered all of a sudden with no other accidents. My 6 year old girl was sitting in the car next to it and we are all in a shock . We are trying to find the right way to report to Tesla . We checked online and saw more blog posts with same issue . Please help.
Mfg Campaign: 11460286
Recall Date: Apr 9, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Tesla model 3 2022 rear side windows shattered all of a sudden with no other accidents. My 6 year old girl was sitting in the car next to it and we are all in a shock . We are trying to find the right way to report to Tesla . We checked online and saw more blog posts with same issue . Please help.
Corrective Action:
Tesla model 3 2022 rear side windows shattered all of a sudden with no other accidents. My 6 year old girl was sitting in the car next to it and we are all in a shock . We are trying to find the right way to report to Tesla . We checked online and saw more blog posts with same issue . Please help.
Additional Notes:
Tesla model 3 2022 rear side windows shattered all of a sudden with no other accidents. My 6 year old girl was sitting in the car next to it and we are all in a shock . We are trying to find the right way to report to Tesla . We checked online and saw more blog posts with same issue . Please help.
Mfg Campaign: 11460286
Recall Date: Apr 9, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I275 southbound in Terra Ceia, FL. 11PM. Road surface damp. Speed 80 mph with adaptive cruise control engaged. No other vehicles within view. While on cruise control, the vehicle suddenly engaged the brakes slowing from 80mph to 65mph in a violent manner in a fraction of a second. Wheels broke traction slightly. This has occurred on a number of occasions to me since owned on 12/10/21. It's extremely dangerous to the point I rarely use cruise control on wet or slippery roads for fear of departing the roadway.
Corrective Action:
I275 southbound in Terra Ceia, FL. 11PM. Road surface damp. Speed 80 mph with adaptive cruise control engaged. No other vehicles within view. While on cruise control, the vehicle suddenly engaged the brakes slowing from 80mph to 65mph in a violent manner in a fraction of a second. Wheels broke traction slightly. This has occurred on a number of occasions to me since owned on 12/10/21. It's extremely dangerous to the point I rarely use cruise control on wet or slippery roads for fear of departing the roadway.
Additional Notes:
I275 southbound in Terra Ceia, FL. 11PM. Road surface damp. Speed 80 mph with adaptive cruise control engaged. No other vehicles within view. While on cruise control, the vehicle suddenly engaged the brakes slowing from 80mph to 65mph in a violent manner in a fraction of a second. Wheels broke traction slightly. This has occurred on a number of occasions to me since owned on 12/10/21. It's extremely dangerous to the point I rarely use cruise control on wet or slippery roads for fear of departing the roadway.
Mfg Campaign: 11460103
Recall Date: Apr 8, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I275 southbound in Terra Ceia, FL. 11PM. Road surface damp. Speed 80 mph with adaptive cruise control engaged. No other vehicles within view. While on cruise control, the vehicle suddenly engaged the brakes slowing from 80mph to 65mph in a violent manner in a fraction of a second. Wheels broke traction slightly. This has occurred on a number of occasions to me since owned on 12/10/21. It's extremely dangerous to the point I rarely use cruise control on wet or slippery roads for fear of departing the roadway.
Corrective Action:
I275 southbound in Terra Ceia, FL. 11PM. Road surface damp. Speed 80 mph with adaptive cruise control engaged. No other vehicles within view. While on cruise control, the vehicle suddenly engaged the brakes slowing from 80mph to 65mph in a violent manner in a fraction of a second. Wheels broke traction slightly. This has occurred on a number of occasions to me since owned on 12/10/21. It's extremely dangerous to the point I rarely use cruise control on wet or slippery roads for fear of departing the roadway.
Additional Notes:
I275 southbound in Terra Ceia, FL. 11PM. Road surface damp. Speed 80 mph with adaptive cruise control engaged. No other vehicles within view. While on cruise control, the vehicle suddenly engaged the brakes slowing from 80mph to 65mph in a violent manner in a fraction of a second. Wheels broke traction slightly. This has occurred on a number of occasions to me since owned on 12/10/21. It's extremely dangerous to the point I rarely use cruise control on wet or slippery roads for fear of departing the roadway.
Mfg Campaign: 11460103
Recall Date: Apr 8, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I275 southbound in Terra Ceia, FL. 11PM. Road surface damp. Speed 80 mph with adaptive cruise control engaged. No other vehicles within view. While on cruise control, the vehicle suddenly engaged the brakes slowing from 80mph to 65mph in a violent manner in a fraction of a second. Wheels broke traction slightly. This has occurred on a number of occasions to me since owned on 12/10/21. It's extremely dangerous to the point I rarely use cruise control on wet or slippery roads for fear of departing the roadway.
Corrective Action:
I275 southbound in Terra Ceia, FL. 11PM. Road surface damp. Speed 80 mph with adaptive cruise control engaged. No other vehicles within view. While on cruise control, the vehicle suddenly engaged the brakes slowing from 80mph to 65mph in a violent manner in a fraction of a second. Wheels broke traction slightly. This has occurred on a number of occasions to me since owned on 12/10/21. It's extremely dangerous to the point I rarely use cruise control on wet or slippery roads for fear of departing the roadway.
Additional Notes:
I275 southbound in Terra Ceia, FL. 11PM. Road surface damp. Speed 80 mph with adaptive cruise control engaged. No other vehicles within view. While on cruise control, the vehicle suddenly engaged the brakes slowing from 80mph to 65mph in a violent manner in a fraction of a second. Wheels broke traction slightly. This has occurred on a number of occasions to me since owned on 12/10/21. It's extremely dangerous to the point I rarely use cruise control on wet or slippery roads for fear of departing the roadway.
Mfg Campaign: 11460103
Recall Date: Apr 8, 2022
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