Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have a 2022 Tesla Model 3, VIN # 5YJ3E1EBXNF115096, and anytime I use adaptive cruise control or auto pilot on a 2 lane road, I run into issues with phantom breaking. It also happens on 4 lane divided highways, but not as consistent. I’ve submitted “bug reports” via the voice commands every time it happens, but have not gotten a response. This is extremely dangerous as it can cause my car to be rear ended, or cause me to react incorrectly to the phantom breaking.
Corrective Action:
I have a 2022 Tesla Model 3, VIN # 5YJ3E1EBXNF115096, and anytime I use adaptive cruise control or auto pilot on a 2 lane road, I run into issues with phantom breaking. It also happens on 4 lane divided highways, but not as consistent. I’ve submitted “bug reports” via the voice commands every time it happens, but have not gotten a response. This is extremely dangerous as it can cause my car to be rear ended, or cause me to react incorrectly to the phantom breaking.
Additional Notes:
I have a 2022 Tesla Model 3, VIN # 5YJ3E1EBXNF115096, and anytime I use adaptive cruise control or auto pilot on a 2 lane road, I run into issues with phantom breaking. It also happens on 4 lane divided highways, but not as consistent. I’ve submitted “bug reports” via the voice commands every time it happens, but have not gotten a response. This is extremely dangerous as it can cause my car to be rear ended, or cause me to react incorrectly to the phantom breaking.
Mfg Campaign: 11467376
Recall Date: Jun 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I have a 2022 Tesla Model 3, VIN # 5YJ3E1EBXNF115096, and anytime I use adaptive cruise control or auto pilot on a 2 lane road, I run into issues with phantom breaking. It also happens on 4 lane divided highways, but not as consistent. I’ve submitted “bug reports” via the voice commands every time it happens, but have not gotten a response. This is extremely dangerous as it can cause my car to be rear ended, or cause me to react incorrectly to the phantom breaking.
Corrective Action:
I have a 2022 Tesla Model 3, VIN # 5YJ3E1EBXNF115096, and anytime I use adaptive cruise control or auto pilot on a 2 lane road, I run into issues with phantom breaking. It also happens on 4 lane divided highways, but not as consistent. I’ve submitted “bug reports” via the voice commands every time it happens, but have not gotten a response. This is extremely dangerous as it can cause my car to be rear ended, or cause me to react incorrectly to the phantom breaking.
Additional Notes:
I have a 2022 Tesla Model 3, VIN # 5YJ3E1EBXNF115096, and anytime I use adaptive cruise control or auto pilot on a 2 lane road, I run into issues with phantom breaking. It also happens on 4 lane divided highways, but not as consistent. I’ve submitted “bug reports” via the voice commands every time it happens, but have not gotten a response. This is extremely dangerous as it can cause my car to be rear ended, or cause me to react incorrectly to the phantom breaking.
Mfg Campaign: 11467376
Recall Date: Jun 3, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I have a 2022 Tesla Model 3, VIN # 5YJ3E1EBXNF115096, and anytime I use adaptive cruise control or auto pilot on a 2 lane road, I run into issues with phantom breaking. It also happens on 4 lane divided highways, but not as consistent. I’ve submitted “bug reports” via the voice commands every time it happens, but have not gotten a response. This is extremely dangerous as it can cause my car to be rear ended, or cause me to react incorrectly to the phantom breaking.
Corrective Action:
I have a 2022 Tesla Model 3, VIN # 5YJ3E1EBXNF115096, and anytime I use adaptive cruise control or auto pilot on a 2 lane road, I run into issues with phantom breaking. It also happens on 4 lane divided highways, but not as consistent. I’ve submitted “bug reports” via the voice commands every time it happens, but have not gotten a response. This is extremely dangerous as it can cause my car to be rear ended, or cause me to react incorrectly to the phantom breaking.
Additional Notes:
I have a 2022 Tesla Model 3, VIN # 5YJ3E1EBXNF115096, and anytime I use adaptive cruise control or auto pilot on a 2 lane road, I run into issues with phantom breaking. It also happens on 4 lane divided highways, but not as consistent. I’ve submitted “bug reports” via the voice commands every time it happens, but have not gotten a response. This is extremely dangerous as it can cause my car to be rear ended, or cause me to react incorrectly to the phantom breaking.
Mfg Campaign: 11467376
Recall Date: Jun 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 80 MPH, the vehicle experienced phantom braking. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 1,200.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 80 MPH, the vehicle experienced phantom braking. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 1,200.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated while driving approximately 80 MPH, the vehicle experienced phantom braking. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 1,200.
Mfg Campaign: 11467383
Recall Date: Jun 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Multiple Phantom Braking incidences Nearly rear ended Have reported to Tesla on several occasions. First time reported Tesla replied back that the problem has be remotely solved. Not at all. Have experienced Phantom Braking many time since. Manufacturer has repeatedly replied with “our engineers are working on it”. No warning lamps, messages or other symptoms of the problem prior to the failure. Been happening for several months
Corrective Action:
Multiple Phantom Braking incidences Nearly rear ended Have reported to Tesla on several occasions. First time reported Tesla replied back that the problem has be remotely solved. Not at all. Have experienced Phantom Braking many time since. Manufacturer has repeatedly replied with “our engineers are working on it”. No warning lamps, messages or other symptoms of the problem prior to the failure. Been happening for several months
Additional Notes:
Multiple Phantom Braking incidences Nearly rear ended Have reported to Tesla on several occasions. First time reported Tesla replied back that the problem has be remotely solved. Not at all. Have experienced Phantom Braking many time since. Manufacturer has repeatedly replied with “our engineers are working on it”. No warning lamps, messages or other symptoms of the problem prior to the failure. Been happening for several months
Mfg Campaign: 11467389
Recall Date: Jun 3, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Multiple Phantom Braking incidences Nearly rear ended Have reported to Tesla on several occasions. First time reported Tesla replied back that the problem has be remotely solved. Not at all. Have experienced Phantom Braking many time since. Manufacturer has repeatedly replied with “our engineers are working on it”. No warning lamps, messages or other symptoms of the problem prior to the failure. Been happening for several months
Corrective Action:
Multiple Phantom Braking incidences Nearly rear ended Have reported to Tesla on several occasions. First time reported Tesla replied back that the problem has be remotely solved. Not at all. Have experienced Phantom Braking many time since. Manufacturer has repeatedly replied with “our engineers are working on it”. No warning lamps, messages or other symptoms of the problem prior to the failure. Been happening for several months
Additional Notes:
Multiple Phantom Braking incidences Nearly rear ended Have reported to Tesla on several occasions. First time reported Tesla replied back that the problem has be remotely solved. Not at all. Have experienced Phantom Braking many time since. Manufacturer has repeatedly replied with “our engineers are working on it”. No warning lamps, messages or other symptoms of the problem prior to the failure. Been happening for several months
Mfg Campaign: 11467389
Recall Date: Jun 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Autopilot; yes. How was your safety or the safety of others put at risk? On several occasions while using "Autopilot", the vehicle attempted to come to a complete and sudden stop on the highway while driving at highway speed. On each occasion I've either had to quickly intervene by disabling "Autopilot" and accelerating or overriding the system by utilizing the accelerator pedal to keep moving then disabling "Autopilot" to avoid being rear-ended by the vehicles behind me. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Autopilot; yes. How was your safety or the safety of others put at risk? On several occasions while using "Autopilot", the vehicle attempted to come to a complete and sudden stop on the highway while driving at highway speed. On each occasion I've either had to quickly intervene by disabling "Autopilot" and accelerating or overriding the system by utilizing the accelerator pedal to keep moving then disabling "Autopilot" to avoid being rear-ended by the vehicles behind me. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Autopilot; yes. How was your safety or the safety of others put at risk? On several occasions while using "Autopilot", the vehicle attempted to come to a complete and sudden stop on the highway while driving at highway speed. On each occasion I've either had to quickly intervene by disabling "Autopilot" and accelerating or overriding the system by utilizing the accelerator pedal to keep moving then disabling "Autopilot" to avoid being rear-ended by the vehicles behind me. Has the problem been reproduced or confirmed by a dealer or independent service center? No. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Mfg Campaign: 11467432
Recall Date: Jun 3, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When using the cruise control or assisted cruise control, the car will brake suddenly and without warning as if there’s an obstacle in front of the car. In every case (more than 20 times) no obstacle is present yet it brakes regardless. In one recent case we were being closely followed and the trailing car had to suddenly maneuver around us into the oncoming lane. Thankfully there was no oncoming traffic. When I reached out to Tesla they acted like it was not common yet now I’m reading that it’s becoming extremely common.
Corrective Action:
When using the cruise control or assisted cruise control, the car will brake suddenly and without warning as if there’s an obstacle in front of the car. In every case (more than 20 times) no obstacle is present yet it brakes regardless. In one recent case we were being closely followed and the trailing car had to suddenly maneuver around us into the oncoming lane. Thankfully there was no oncoming traffic. When I reached out to Tesla they acted like it was not common yet now I’m reading that it’s becoming extremely common.
Additional Notes:
When using the cruise control or assisted cruise control, the car will brake suddenly and without warning as if there’s an obstacle in front of the car. In every case (more than 20 times) no obstacle is present yet it brakes regardless. In one recent case we were being closely followed and the trailing car had to suddenly maneuver around us into the oncoming lane. Thankfully there was no oncoming traffic. When I reached out to Tesla they acted like it was not common yet now I’m reading that it’s becoming extremely common.
Mfg Campaign: 11467444
Recall Date: Jun 3, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When using the cruise control or assisted cruise control, the car will brake suddenly and without warning as if there’s an obstacle in front of the car. In every case (more than 20 times) no obstacle is present yet it brakes regardless. In one recent case we were being closely followed and the trailing car had to suddenly maneuver around us into the oncoming lane. Thankfully there was no oncoming traffic. When I reached out to Tesla they acted like it was not common yet now I’m reading that it’s becoming extremely common.
Corrective Action:
When using the cruise control or assisted cruise control, the car will brake suddenly and without warning as if there’s an obstacle in front of the car. In every case (more than 20 times) no obstacle is present yet it brakes regardless. In one recent case we were being closely followed and the trailing car had to suddenly maneuver around us into the oncoming lane. Thankfully there was no oncoming traffic. When I reached out to Tesla they acted like it was not common yet now I’m reading that it’s becoming extremely common.
Additional Notes:
When using the cruise control or assisted cruise control, the car will brake suddenly and without warning as if there’s an obstacle in front of the car. In every case (more than 20 times) no obstacle is present yet it brakes regardless. In one recent case we were being closely followed and the trailing car had to suddenly maneuver around us into the oncoming lane. Thankfully there was no oncoming traffic. When I reached out to Tesla they acted like it was not common yet now I’m reading that it’s becoming extremely common.
Mfg Campaign: 11467444
Recall Date: Jun 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When using the cruise control or assisted cruise control, the car will brake suddenly and without warning as if there’s an obstacle in front of the car. In every case (more than 20 times) no obstacle is present yet it brakes regardless. In one recent case we were being closely followed and the trailing car had to suddenly maneuver around us into the oncoming lane. Thankfully there was no oncoming traffic. When I reached out to Tesla they acted like it was not common yet now I’m reading that it’s becoming extremely common.
Corrective Action:
When using the cruise control or assisted cruise control, the car will brake suddenly and without warning as if there’s an obstacle in front of the car. In every case (more than 20 times) no obstacle is present yet it brakes regardless. In one recent case we were being closely followed and the trailing car had to suddenly maneuver around us into the oncoming lane. Thankfully there was no oncoming traffic. When I reached out to Tesla they acted like it was not common yet now I’m reading that it’s becoming extremely common.
Additional Notes:
When using the cruise control or assisted cruise control, the car will brake suddenly and without warning as if there’s an obstacle in front of the car. In every case (more than 20 times) no obstacle is present yet it brakes regardless. In one recent case we were being closely followed and the trailing car had to suddenly maneuver around us into the oncoming lane. Thankfully there was no oncoming traffic. When I reached out to Tesla they acted like it was not common yet now I’m reading that it’s becoming extremely common.
Mfg Campaign: 11467444
Recall Date: Jun 3, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
We are on a cross country trip departed Rancho Mirage Ca on May 25th) for Hobart Indiana We have experienced phantom braking using cruise control at least 4-10x a day) On return trip while in ColorDo on I 86 June 1st @ 2pm the most serious and dangerous phantom braking occurred I had cruise control set att 75 ( speed limit) Road well marked, flat with no car ahead of us within a mile. The car had been experiencing phantom braking for last hour bringing speed down to 69-70 for no apparent reason A car was traveling immediately behind us when my Tesla suddenly braked to 58 mph. The car traveling behind us had to make a sudden and violent swerve around us, barely missing our car The other car quickly passed us as we stayed slow at 58 mph for a few seconds after the other car passed us This car needs to be recalled and use of cruise control suspended until recall remedies problem If this was my gasoline Escalade exhibiting such repeated cruise control malfunction , it would be taken off the road I am not new to owning a Tesla. This is our 3rd Tesla but we never had this problem with our Tesla S and only a few times with our X. This issue is a major safety problem and I am notifying media and newspapers of this problem, to ensure the NTSB addresses this serious problem. All data should be in cars computer system for verification
Corrective Action:
We are on a cross country trip departed Rancho Mirage Ca on May 25th) for Hobart Indiana We have experienced phantom braking using cruise control at least 4-10x a day) On return trip while in ColorDo on I 86 June 1st @ 2pm the most serious and dangerous phantom braking occurred I had cruise control set att 75 ( speed limit) Road well marked, flat with no car ahead of us within a mile. The car had been experiencing phantom braking for last hour bringing speed down to 69-70 for no apparent reason A car was traveling immediately behind us when my Tesla suddenly braked to 58 mph. The car traveling behind us had to make a sudden and violent swerve around us, barely missing our car The other car quickly passed us as we stayed slow at 58 mph for a few seconds after the other car passed us This car needs to be recalled and use of cruise control suspended until recall remedies problem If this was my gasoline Escalade exhibiting such repeated cruise control malfunction , it would be taken off the road I am not new to owning a Tesla. This is our 3rd Tesla but we never had this problem with our Tesla S and only a few times with our X. This issue is a major safety problem and I am notifying media and newspapers of this problem, to ensure the NTSB addresses this serious problem. All data should be in cars computer system for verification
Additional Notes:
We are on a cross country trip departed Rancho Mirage Ca on May 25th) for Hobart Indiana We have experienced phantom braking using cruise control at least 4-10x a day) On return trip while in ColorDo on I 86 June 1st @ 2pm the most serious and dangerous phantom braking occurred I had cruise control set att 75 ( speed limit) Road well marked, flat with no car ahead of us within a mile. The car had been experiencing phantom braking for last hour bringing speed down to 69-70 for no apparent reason A car was traveling immediately behind us when my Tesla suddenly braked to 58 mph. The car traveling behind us had to make a sudden and violent swerve around us, barely missing our car The other car quickly passed us as we stayed slow at 58 mph for a few seconds after the other car passed us This car needs to be recalled and use of cruise control suspended until recall remedies problem If this was my gasoline Escalade exhibiting such repeated cruise control malfunction , it would be taken off the road I am not new to owning a Tesla. This is our 3rd Tesla but we never had this problem with our Tesla S and only a few times with our X. This issue is a major safety problem and I am notifying media and newspapers of this problem, to ensure the NTSB addresses this serious problem. All data should be in cars computer system for verification
Mfg Campaign: 11467018
Recall Date: Jun 1, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
We are on a cross country trip departed Rancho Mirage Ca on May 25th) for Hobart Indiana We have experienced phantom braking using cruise control at least 4-10x a day) On return trip while in ColorDo on I 86 June 1st @ 2pm the most serious and dangerous phantom braking occurred I had cruise control set att 75 ( speed limit) Road well marked, flat with no car ahead of us within a mile. The car had been experiencing phantom braking for last hour bringing speed down to 69-70 for no apparent reason A car was traveling immediately behind us when my Tesla suddenly braked to 58 mph. The car traveling behind us had to make a sudden and violent swerve around us, barely missing our car The other car quickly passed us as we stayed slow at 58 mph for a few seconds after the other car passed us This car needs to be recalled and use of cruise control suspended until recall remedies problem If this was my gasoline Escalade exhibiting such repeated cruise control malfunction , it would be taken off the road I am not new to owning a Tesla. This is our 3rd Tesla but we never had this problem with our Tesla S and only a few times with our X. This issue is a major safety problem and I am notifying media and newspapers of this problem, to ensure the NTSB addresses this serious problem. All data should be in cars computer system for verification
Corrective Action:
We are on a cross country trip departed Rancho Mirage Ca on May 25th) for Hobart Indiana We have experienced phantom braking using cruise control at least 4-10x a day) On return trip while in ColorDo on I 86 June 1st @ 2pm the most serious and dangerous phantom braking occurred I had cruise control set att 75 ( speed limit) Road well marked, flat with no car ahead of us within a mile. The car had been experiencing phantom braking for last hour bringing speed down to 69-70 for no apparent reason A car was traveling immediately behind us when my Tesla suddenly braked to 58 mph. The car traveling behind us had to make a sudden and violent swerve around us, barely missing our car The other car quickly passed us as we stayed slow at 58 mph for a few seconds after the other car passed us This car needs to be recalled and use of cruise control suspended until recall remedies problem If this was my gasoline Escalade exhibiting such repeated cruise control malfunction , it would be taken off the road I am not new to owning a Tesla. This is our 3rd Tesla but we never had this problem with our Tesla S and only a few times with our X. This issue is a major safety problem and I am notifying media and newspapers of this problem, to ensure the NTSB addresses this serious problem. All data should be in cars computer system for verification
Additional Notes:
We are on a cross country trip departed Rancho Mirage Ca on May 25th) for Hobart Indiana We have experienced phantom braking using cruise control at least 4-10x a day) On return trip while in ColorDo on I 86 June 1st @ 2pm the most serious and dangerous phantom braking occurred I had cruise control set att 75 ( speed limit) Road well marked, flat with no car ahead of us within a mile. The car had been experiencing phantom braking for last hour bringing speed down to 69-70 for no apparent reason A car was traveling immediately behind us when my Tesla suddenly braked to 58 mph. The car traveling behind us had to make a sudden and violent swerve around us, barely missing our car The other car quickly passed us as we stayed slow at 58 mph for a few seconds after the other car passed us This car needs to be recalled and use of cruise control suspended until recall remedies problem If this was my gasoline Escalade exhibiting such repeated cruise control malfunction , it would be taken off the road I am not new to owning a Tesla. This is our 3rd Tesla but we never had this problem with our Tesla S and only a few times with our X. This issue is a major safety problem and I am notifying media and newspapers of this problem, to ensure the NTSB addresses this serious problem. All data should be in cars computer system for verification
Mfg Campaign: 11467018
Recall Date: Jun 1, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Frequent incidents of phantom braking when autopilot is engaged at highway speeds. Usually occurs on 2 lane roads, but has also happened on divided highway as well.
Corrective Action:
Frequent incidents of phantom braking when autopilot is engaged at highway speeds. Usually occurs on 2 lane roads, but has also happened on divided highway as well.
Additional Notes:
Frequent incidents of phantom braking when autopilot is engaged at highway speeds. Usually occurs on 2 lane roads, but has also happened on divided highway as well.
Mfg Campaign: 11466602
Recall Date: May 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Frequent incidents of phantom braking when autopilot is engaged at highway speeds. Usually occurs on 2 lane roads, but has also happened on divided highway as well.
Corrective Action:
Frequent incidents of phantom braking when autopilot is engaged at highway speeds. Usually occurs on 2 lane roads, but has also happened on divided highway as well.
Additional Notes:
Frequent incidents of phantom braking when autopilot is engaged at highway speeds. Usually occurs on 2 lane roads, but has also happened on divided highway as well.
Mfg Campaign: 11466602
Recall Date: May 29, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hello. My name is [XXX] and I need to speak to someone from Tesla or somewhere about the horrible customer service and service that I have received by the Tesla dealership in Littleton Colorado who the supervisor is [XXX]. I refuse to pick up my car because I am very concerned about the consistent safety issues that I have been experiencing that have not been addressed after four times bringing my car in and Dwayne told me that this will not go past him in refused to give me anybody else’s number who is in charge of him or the dealership or the district or the region or anything. Can somebody who is in charge of either the dealership or higher up than the manager at the dealership in Littleton please give me a call Or anyone who deals with safety concerns with vehicles that are not being addressed by the dealership. I am currently using a loaner right now and feel unsafe to bring that back in until I get a phone call from someone higher up in this company. I have never been more disappointed in a car company ever in the service that I have received. I have plenty of documentation as well to show that they refused to fix anything and consistently blame me for all of the issues that are going on with this car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Hello. My name is [XXX] and I need to speak to someone from Tesla or somewhere about the horrible customer service and service that I have received by the Tesla dealership in Littleton Colorado who the supervisor is [XXX]. I refuse to pick up my car because I am very concerned about the consistent safety issues that I have been experiencing that have not been addressed after four times bringing my car in and Dwayne told me that this will not go past him in refused to give me anybody else’s number who is in charge of him or the dealership or the district or the region or anything. Can somebody who is in charge of either the dealership or higher up than the manager at the dealership in Littleton please give me a call Or anyone who deals with safety concerns with vehicles that are not being addressed by the dealership. I am currently using a loaner right now and feel unsafe to bring that back in until I get a phone call from someone higher up in this company. I have never been more disappointed in a car company ever in the service that I have received. I have plenty of documentation as well to show that they refused to fix anything and consistently blame me for all of the issues that are going on with this car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Hello. My name is [XXX] and I need to speak to someone from Tesla or somewhere about the horrible customer service and service that I have received by the Tesla dealership in Littleton Colorado who the supervisor is [XXX]. I refuse to pick up my car because I am very concerned about the consistent safety issues that I have been experiencing that have not been addressed after four times bringing my car in and Dwayne told me that this will not go past him in refused to give me anybody else’s number who is in charge of him or the dealership or the district or the region or anything. Can somebody who is in charge of either the dealership or higher up than the manager at the dealership in Littleton please give me a call Or anyone who deals with safety concerns with vehicles that are not being addressed by the dealership. I am currently using a loaner right now and feel unsafe to bring that back in until I get a phone call from someone higher up in this company. I have never been more disappointed in a car company ever in the service that I have received. I have plenty of documentation as well to show that they refused to fix anything and consistently blame me for all of the issues that are going on with this car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11466523
Recall Date: May 28, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Touchscreen goes black while driving. It can be inspected, but Tesla has not fixed the issue in the last 2 months. How was your safety or the safety of others put at risk? - Can't tell what speed I am going and can't hear turn signal active sound since screen is black and I have to wait 2-5 minutes after doing the steering wheel reset to see what speed I am going and if turn signals are on/off. Has the problem been reproduced or confirmed by a dealer or independent service center? - Had two appointments so far for the issue and the issue is confirmed by me but cannot be reproduced by the service center after two separate appointments even with detailed accounts of when the issue appeared. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Yes, the result was that a software update is required and after two updates the issue keeps happening more frequently. This is with the active recall fix update and one more update after that. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Only warning sign that sometimes happens is when playing music through the bluetooth audio, there would be 1-5 second period of a "buzzing" sound before the screen would shut off. Other than that, the screen would shut off randomly with no warning at all.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Touchscreen goes black while driving. It can be inspected, but Tesla has not fixed the issue in the last 2 months. How was your safety or the safety of others put at risk? - Can't tell what speed I am going and can't hear turn signal active sound since screen is black and I have to wait 2-5 minutes after doing the steering wheel reset to see what speed I am going and if turn signals are on/off. Has the problem been reproduced or confirmed by a dealer or independent service center? - Had two appointments so far for the issue and the issue is confirmed by me but cannot be reproduced by the service center after two separate appointments even with detailed accounts of when the issue appeared. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Yes, the result was that a software update is required and after two updates the issue keeps happening more frequently. This is with the active recall fix update and one more update after that. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Only warning sign that sometimes happens is when playing music through the bluetooth audio, there would be 1-5 second period of a "buzzing" sound before the screen would shut off. Other than that, the screen would shut off randomly with no warning at all.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Touchscreen goes black while driving. It can be inspected, but Tesla has not fixed the issue in the last 2 months. How was your safety or the safety of others put at risk? - Can't tell what speed I am going and can't hear turn signal active sound since screen is black and I have to wait 2-5 minutes after doing the steering wheel reset to see what speed I am going and if turn signals are on/off. Has the problem been reproduced or confirmed by a dealer or independent service center? - Had two appointments so far for the issue and the issue is confirmed by me but cannot be reproduced by the service center after two separate appointments even with detailed accounts of when the issue appeared. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Yes, the result was that a software update is required and after two updates the issue keeps happening more frequently. This is with the active recall fix update and one more update after that. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Only warning sign that sometimes happens is when playing music through the bluetooth audio, there would be 1-5 second period of a "buzzing" sound before the screen would shut off. Other than that, the screen would shut off randomly with no warning at all.
Mfg Campaign: 11466323
Recall Date: May 27, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated while driving at 40-60 MPH and making a turn using the self-driving mode, the brake pedal was depressed. However, the vehicle accelerated inadvertently at a higher speed. The contact depressed the brake pedal several times but the vehicle failed to respond. There was no warning light illuminated. The vehicle crashed into the front passenger's side door of another occupied vehicle. The air bags deployed. The contact briefly lost consciousness. The contact sustained soreness on the nose, the throat, the upper back shoulders, and increasingly on the back. Additionally, the contact sustained emotional trauma. The contact stated that she was in the process of seeking medical assistance. The two passengers occupying the front driver's seat and the front passenger's seat of the other vehicle sought medical assistance. There was no further information provided. A police report was filed. The vehicle was towed to a tow lot. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,500.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated while driving at 40-60 MPH and making a turn using the self-driving mode, the brake pedal was depressed. However, the vehicle accelerated inadvertently at a higher speed. The contact depressed the brake pedal several times but the vehicle failed to respond. There was no warning light illuminated. The vehicle crashed into the front passenger's side door of another occupied vehicle. The air bags deployed. The contact briefly lost consciousness. The contact sustained soreness on the nose, the throat, the upper back shoulders, and increasingly on the back. Additionally, the contact sustained emotional trauma. The contact stated that she was in the process of seeking medical assistance. The two passengers occupying the front driver's seat and the front passenger's seat of the other vehicle sought medical assistance. There was no further information provided. A police report was filed. The vehicle was towed to a tow lot. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,500.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated while driving at 40-60 MPH and making a turn using the self-driving mode, the brake pedal was depressed. However, the vehicle accelerated inadvertently at a higher speed. The contact depressed the brake pedal several times but the vehicle failed to respond. There was no warning light illuminated. The vehicle crashed into the front passenger's side door of another occupied vehicle. The air bags deployed. The contact briefly lost consciousness. The contact sustained soreness on the nose, the throat, the upper back shoulders, and increasingly on the back. Additionally, the contact sustained emotional trauma. The contact stated that she was in the process of seeking medical assistance. The two passengers occupying the front driver's seat and the front passenger's seat of the other vehicle sought medical assistance. There was no further information provided. A police report was filed. The vehicle was towed to a tow lot. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,500.
Mfg Campaign: 11466129
Recall Date: May 25, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated while driving at 40-60 MPH and making a turn using the self-driving mode, the brake pedal was depressed. However, the vehicle accelerated inadvertently at a higher speed. The contact depressed the brake pedal several times but the vehicle failed to respond. There was no warning light illuminated. The vehicle crashed into the front passenger's side door of another occupied vehicle. The air bags deployed. The contact briefly lost consciousness. The contact sustained soreness on the nose, the throat, the upper back shoulders, and increasingly on the back. Additionally, the contact sustained emotional trauma. The contact stated that she was in the process of seeking medical assistance. The two passengers occupying the front driver's seat and the front passenger's seat of the other vehicle sought medical assistance. There was no further information provided. A police report was filed. The vehicle was towed to a tow lot. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,500.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated while driving at 40-60 MPH and making a turn using the self-driving mode, the brake pedal was depressed. However, the vehicle accelerated inadvertently at a higher speed. The contact depressed the brake pedal several times but the vehicle failed to respond. There was no warning light illuminated. The vehicle crashed into the front passenger's side door of another occupied vehicle. The air bags deployed. The contact briefly lost consciousness. The contact sustained soreness on the nose, the throat, the upper back shoulders, and increasingly on the back. Additionally, the contact sustained emotional trauma. The contact stated that she was in the process of seeking medical assistance. The two passengers occupying the front driver's seat and the front passenger's seat of the other vehicle sought medical assistance. There was no further information provided. A police report was filed. The vehicle was towed to a tow lot. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,500.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated while driving at 40-60 MPH and making a turn using the self-driving mode, the brake pedal was depressed. However, the vehicle accelerated inadvertently at a higher speed. The contact depressed the brake pedal several times but the vehicle failed to respond. There was no warning light illuminated. The vehicle crashed into the front passenger's side door of another occupied vehicle. The air bags deployed. The contact briefly lost consciousness. The contact sustained soreness on the nose, the throat, the upper back shoulders, and increasingly on the back. Additionally, the contact sustained emotional trauma. The contact stated that she was in the process of seeking medical assistance. The two passengers occupying the front driver's seat and the front passenger's seat of the other vehicle sought medical assistance. There was no further information provided. A police report was filed. The vehicle was towed to a tow lot. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,500.
Mfg Campaign: 11466129
Recall Date: May 25, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle while in adaptive cruise control or autopilot will brake hard at high speeds on wide open highway. It has always done this from day one but while on a Kansas open highway it almost caused a major accident 3 times in a short period of time. After the third incident I discontinued any driver assistance. The speed limit was 75mph, the autopilot was set at 75mph, in under 2 seconds we were at 35mph for no reason 3 times in row. I contacted Tesla after a few days after purchase and they said they know about it and it will get fixed in the future but its been 4 months. I had my 4 year old in the car and this is a very concerning issue.
Corrective Action:
The vehicle while in adaptive cruise control or autopilot will brake hard at high speeds on wide open highway. It has always done this from day one but while on a Kansas open highway it almost caused a major accident 3 times in a short period of time. After the third incident I discontinued any driver assistance. The speed limit was 75mph, the autopilot was set at 75mph, in under 2 seconds we were at 35mph for no reason 3 times in row. I contacted Tesla after a few days after purchase and they said they know about it and it will get fixed in the future but its been 4 months. I had my 4 year old in the car and this is a very concerning issue.
Additional Notes:
The vehicle while in adaptive cruise control or autopilot will brake hard at high speeds on wide open highway. It has always done this from day one but while on a Kansas open highway it almost caused a major accident 3 times in a short period of time. After the third incident I discontinued any driver assistance. The speed limit was 75mph, the autopilot was set at 75mph, in under 2 seconds we were at 35mph for no reason 3 times in row. I contacted Tesla after a few days after purchase and they said they know about it and it will get fixed in the future but its been 4 months. I had my 4 year old in the car and this is a very concerning issue.
Mfg Campaign: 11465741
Recall Date: May 23, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The vehicle while in adaptive cruise control or autopilot will brake hard at high speeds on wide open highway. It has always done this from day one but while on a Kansas open highway it almost caused a major accident 3 times in a short period of time. After the third incident I discontinued any driver assistance. The speed limit was 75mph, the autopilot was set at 75mph, in under 2 seconds we were at 35mph for no reason 3 times in row. I contacted Tesla after a few days after purchase and they said they know about it and it will get fixed in the future but its been 4 months. I had my 4 year old in the car and this is a very concerning issue.
Corrective Action:
The vehicle while in adaptive cruise control or autopilot will brake hard at high speeds on wide open highway. It has always done this from day one but while on a Kansas open highway it almost caused a major accident 3 times in a short period of time. After the third incident I discontinued any driver assistance. The speed limit was 75mph, the autopilot was set at 75mph, in under 2 seconds we were at 35mph for no reason 3 times in row. I contacted Tesla after a few days after purchase and they said they know about it and it will get fixed in the future but its been 4 months. I had my 4 year old in the car and this is a very concerning issue.
Additional Notes:
The vehicle while in adaptive cruise control or autopilot will brake hard at high speeds on wide open highway. It has always done this from day one but while on a Kansas open highway it almost caused a major accident 3 times in a short period of time. After the third incident I discontinued any driver assistance. The speed limit was 75mph, the autopilot was set at 75mph, in under 2 seconds we were at 35mph for no reason 3 times in row. I contacted Tesla after a few days after purchase and they said they know about it and it will get fixed in the future but its been 4 months. I had my 4 year old in the car and this is a very concerning issue.
Mfg Campaign: 11465741
Recall Date: May 23, 2022
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