Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The Tesla will slam on the brakes unexpectedly while using cruise control. It does this for no apparent reason and has almost cause several accidents including me being rear ended while cruising at 60mph.
Corrective Action:
The Tesla will slam on the brakes unexpectedly while using cruise control. It does this for no apparent reason and has almost cause several accidents including me being rear ended while cruising at 60mph.
Additional Notes:
The Tesla will slam on the brakes unexpectedly while using cruise control. It does this for no apparent reason and has almost cause several accidents including me being rear ended while cruising at 60mph.
Mfg Campaign: 11457554
Recall Date: Mar 20, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While I generally love the car during the 6 weeks i’ve owned it, I am concerned about the fact that occasionally, while traveling at freeway speeds with cruise control engaged, the car will slow dramatically as if I had jammed on the brakes. The rapid deceleration has occurred at least once a week during my time with the car. This week, while traveling from North Carolina to New Jersey, the car “braked” from 70mph to about 40mph four times. This happens suddenly, no warning. As frustrating and annoying as this is, it is also dangerous given the high number of brain-dead tailgaters that populate the highways.
Corrective Action:
While I generally love the car during the 6 weeks i’ve owned it, I am concerned about the fact that occasionally, while traveling at freeway speeds with cruise control engaged, the car will slow dramatically as if I had jammed on the brakes. The rapid deceleration has occurred at least once a week during my time with the car. This week, while traveling from North Carolina to New Jersey, the car “braked” from 70mph to about 40mph four times. This happens suddenly, no warning. As frustrating and annoying as this is, it is also dangerous given the high number of brain-dead tailgaters that populate the highways.
Additional Notes:
While I generally love the car during the 6 weeks i’ve owned it, I am concerned about the fact that occasionally, while traveling at freeway speeds with cruise control engaged, the car will slow dramatically as if I had jammed on the brakes. The rapid deceleration has occurred at least once a week during my time with the car. This week, while traveling from North Carolina to New Jersey, the car “braked” from 70mph to about 40mph four times. This happens suddenly, no warning. As frustrating and annoying as this is, it is also dangerous given the high number of brain-dead tailgaters that populate the highways.
Mfg Campaign: 11457374
Recall Date: Mar 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
No one around me on the interstate with my cruise control on. With no cars near me or any recognizable object to detect, the car phantom broke for me without warning. Nearly caused an accident for the car behind me.
Corrective Action:
No one around me on the interstate with my cruise control on. With no cars near me or any recognizable object to detect, the car phantom broke for me without warning. Nearly caused an accident for the car behind me.
Additional Notes:
No one around me on the interstate with my cruise control on. With no cars near me or any recognizable object to detect, the car phantom broke for me without warning. Nearly caused an accident for the car behind me.
Mfg Campaign: 11457434
Recall Date: Mar 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
No one around me on the interstate with my cruise control on. With no cars near me or any recognizable object to detect, the car phantom broke for me without warning. Nearly caused an accident for the car behind me.
Corrective Action:
No one around me on the interstate with my cruise control on. With no cars near me or any recognizable object to detect, the car phantom broke for me without warning. Nearly caused an accident for the car behind me.
Additional Notes:
No one around me on the interstate with my cruise control on. With no cars near me or any recognizable object to detect, the car phantom broke for me without warning. Nearly caused an accident for the car behind me.
Mfg Campaign: 11457434
Recall Date: Mar 19, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving with cruise control set to 90 mph, my vehicle rapidly decelerated to 70 mph — with no other vehicles around. The vehicle suddenly braked for no reason at all, multiple times. Autopilot was not engaged and I was steering the vehicle myself. This while driving West on HWY 76 in Colorado a clear sunny day around mile marker 141, near Proctor, CO. The middle of nowhere. I have a 50 second video I would be happy to share but no video upload option.
Corrective Action:
While driving with cruise control set to 90 mph, my vehicle rapidly decelerated to 70 mph — with no other vehicles around. The vehicle suddenly braked for no reason at all, multiple times. Autopilot was not engaged and I was steering the vehicle myself. This while driving West on HWY 76 in Colorado a clear sunny day around mile marker 141, near Proctor, CO. The middle of nowhere. I have a 50 second video I would be happy to share but no video upload option.
Additional Notes:
While driving with cruise control set to 90 mph, my vehicle rapidly decelerated to 70 mph — with no other vehicles around. The vehicle suddenly braked for no reason at all, multiple times. Autopilot was not engaged and I was steering the vehicle myself. This while driving West on HWY 76 in Colorado a clear sunny day around mile marker 141, near Proctor, CO. The middle of nowhere. I have a 50 second video I would be happy to share but no video upload option.
Mfg Campaign: 11457452
Recall Date: Mar 19, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving with cruise control set to 90 mph, my vehicle rapidly decelerated to 70 mph — with no other vehicles around. The vehicle suddenly braked for no reason at all, multiple times. Autopilot was not engaged and I was steering the vehicle myself. This while driving West on HWY 76 in Colorado a clear sunny day around mile marker 141, near Proctor, CO. The middle of nowhere. I have a 50 second video I would be happy to share but no video upload option.
Corrective Action:
While driving with cruise control set to 90 mph, my vehicle rapidly decelerated to 70 mph — with no other vehicles around. The vehicle suddenly braked for no reason at all, multiple times. Autopilot was not engaged and I was steering the vehicle myself. This while driving West on HWY 76 in Colorado a clear sunny day around mile marker 141, near Proctor, CO. The middle of nowhere. I have a 50 second video I would be happy to share but no video upload option.
Additional Notes:
While driving with cruise control set to 90 mph, my vehicle rapidly decelerated to 70 mph — with no other vehicles around. The vehicle suddenly braked for no reason at all, multiple times. Autopilot was not engaged and I was steering the vehicle myself. This while driving West on HWY 76 in Colorado a clear sunny day around mile marker 141, near Proctor, CO. The middle of nowhere. I have a 50 second video I would be happy to share but no video upload option.
Mfg Campaign: 11457452
Recall Date: Mar 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving with cruise control set to 90 mph, my vehicle rapidly decelerated to 70 mph — with no other vehicles around. The vehicle suddenly braked for no reason at all, multiple times. Autopilot was not engaged and I was steering the vehicle myself. This while driving West on HWY 76 in Colorado a clear sunny day around mile marker 141, near Proctor, CO. The middle of nowhere. I have a 50 second video I would be happy to share but no video upload option.
Corrective Action:
While driving with cruise control set to 90 mph, my vehicle rapidly decelerated to 70 mph — with no other vehicles around. The vehicle suddenly braked for no reason at all, multiple times. Autopilot was not engaged and I was steering the vehicle myself. This while driving West on HWY 76 in Colorado a clear sunny day around mile marker 141, near Proctor, CO. The middle of nowhere. I have a 50 second video I would be happy to share but no video upload option.
Additional Notes:
While driving with cruise control set to 90 mph, my vehicle rapidly decelerated to 70 mph — with no other vehicles around. The vehicle suddenly braked for no reason at all, multiple times. Autopilot was not engaged and I was steering the vehicle myself. This while driving West on HWY 76 in Colorado a clear sunny day around mile marker 141, near Proctor, CO. The middle of nowhere. I have a 50 second video I would be happy to share but no video upload option.
Mfg Campaign: 11457452
Recall Date: Mar 19, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Using the Autopilot system on a recent road trip, I experienced numerous incidents of “phantom braking”. I previously owned a 2018 Tesla Model 3 with witch I made the same 500 mile RT journey several times without ever experiencing this phenomenon. There were vehicles following mine in a few of these of these incidents which created a serious concern about a rear-end collision. I immediately reported the issue to Tesla service who confirmed the problem via remote diagnostics but did not offer any solution other than to wait for future software updates. The incidents occurred without prior warning in the form of messages or alerts of any kind.
Corrective Action:
Using the Autopilot system on a recent road trip, I experienced numerous incidents of “phantom braking”. I previously owned a 2018 Tesla Model 3 with witch I made the same 500 mile RT journey several times without ever experiencing this phenomenon. There were vehicles following mine in a few of these of these incidents which created a serious concern about a rear-end collision. I immediately reported the issue to Tesla service who confirmed the problem via remote diagnostics but did not offer any solution other than to wait for future software updates. The incidents occurred without prior warning in the form of messages or alerts of any kind.
Additional Notes:
Using the Autopilot system on a recent road trip, I experienced numerous incidents of “phantom braking”. I previously owned a 2018 Tesla Model 3 with witch I made the same 500 mile RT journey several times without ever experiencing this phenomenon. There were vehicles following mine in a few of these of these incidents which created a serious concern about a rear-end collision. I immediately reported the issue to Tesla service who confirmed the problem via remote diagnostics but did not offer any solution other than to wait for future software updates. The incidents occurred without prior warning in the form of messages or alerts of any kind.
Mfg Campaign: 11457284
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
With cruise control on the vehicle abruptly applied breaking system without driving involvement and quickly reduced speed from 85 to 60 before driver could engage accelerator to prevent chance of being rear ended. I have a video file if needed.
Corrective Action:
With cruise control on the vehicle abruptly applied breaking system without driving involvement and quickly reduced speed from 85 to 60 before driver could engage accelerator to prevent chance of being rear ended. I have a video file if needed.
Additional Notes:
With cruise control on the vehicle abruptly applied breaking system without driving involvement and quickly reduced speed from 85 to 60 before driver could engage accelerator to prevent chance of being rear ended. I have a video file if needed.
Mfg Campaign: 11457312
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
With cruise control on the vehicle abruptly applied breaking system without driving involvement and quickly reduced speed from 85 to 60 before driver could engage accelerator to prevent chance of being rear ended. I have a video file if needed.
Corrective Action:
With cruise control on the vehicle abruptly applied breaking system without driving involvement and quickly reduced speed from 85 to 60 before driver could engage accelerator to prevent chance of being rear ended. I have a video file if needed.
Additional Notes:
With cruise control on the vehicle abruptly applied breaking system without driving involvement and quickly reduced speed from 85 to 60 before driver could engage accelerator to prevent chance of being rear ended. I have a video file if needed.
Mfg Campaign: 11457312
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Tesla "Phantom Breaking" - Traveling at freeway speeds using cruise control, the car applied panic breaking without warning. There were no obstacles anywhere near the car. If I had not applied 100% throttle immediately I would have been rear-ended at high speed. The problem occurred with no obvious input and without warning. I am not able to reproduce it. I have not reported it to Tesla because the problem is well known yet Tesla has not publicly acknowledged it. There was a audible alert that sounded at the moment the breaking occurred, not before. The on-board camera system did not record the event. The car is new, Nov. 2021 delivery, I have driven it less than 1000 miles and this was the 4th, and most violent, "Phantom Breaking" event. I now consider the cruise control too dangerous to use. Because all of the other driver assist features depend on adaptive cruise control, they are now also useless.
Corrective Action:
Tesla "Phantom Breaking" - Traveling at freeway speeds using cruise control, the car applied panic breaking without warning. There were no obstacles anywhere near the car. If I had not applied 100% throttle immediately I would have been rear-ended at high speed. The problem occurred with no obvious input and without warning. I am not able to reproduce it. I have not reported it to Tesla because the problem is well known yet Tesla has not publicly acknowledged it. There was a audible alert that sounded at the moment the breaking occurred, not before. The on-board camera system did not record the event. The car is new, Nov. 2021 delivery, I have driven it less than 1000 miles and this was the 4th, and most violent, "Phantom Breaking" event. I now consider the cruise control too dangerous to use. Because all of the other driver assist features depend on adaptive cruise control, they are now also useless.
Additional Notes:
Tesla "Phantom Breaking" - Traveling at freeway speeds using cruise control, the car applied panic breaking without warning. There were no obstacles anywhere near the car. If I had not applied 100% throttle immediately I would have been rear-ended at high speed. The problem occurred with no obvious input and without warning. I am not able to reproduce it. I have not reported it to Tesla because the problem is well known yet Tesla has not publicly acknowledged it. There was a audible alert that sounded at the moment the breaking occurred, not before. The on-board camera system did not record the event. The car is new, Nov. 2021 delivery, I have driven it less than 1000 miles and this was the 4th, and most violent, "Phantom Breaking" event. I now consider the cruise control too dangerous to use. Because all of the other driver assist features depend on adaptive cruise control, they are now also useless.
Mfg Campaign: 11457347
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Tesla "Phantom Breaking" - Traveling at freeway speeds using cruise control, the car applied panic breaking without warning. There were no obstacles anywhere near the car. If I had not applied 100% throttle immediately I would have been rear-ended at high speed. The problem occurred with no obvious input and without warning. I am not able to reproduce it. I have not reported it to Tesla because the problem is well known yet Tesla has not publicly acknowledged it. There was a audible alert that sounded at the moment the breaking occurred, not before. The on-board camera system did not record the event. The car is new, Nov. 2021 delivery, I have driven it less than 1000 miles and this was the 4th, and most violent, "Phantom Breaking" event. I now consider the cruise control too dangerous to use. Because all of the other driver assist features depend on adaptive cruise control, they are now also useless.
Corrective Action:
Tesla "Phantom Breaking" - Traveling at freeway speeds using cruise control, the car applied panic breaking without warning. There were no obstacles anywhere near the car. If I had not applied 100% throttle immediately I would have been rear-ended at high speed. The problem occurred with no obvious input and without warning. I am not able to reproduce it. I have not reported it to Tesla because the problem is well known yet Tesla has not publicly acknowledged it. There was a audible alert that sounded at the moment the breaking occurred, not before. The on-board camera system did not record the event. The car is new, Nov. 2021 delivery, I have driven it less than 1000 miles and this was the 4th, and most violent, "Phantom Breaking" event. I now consider the cruise control too dangerous to use. Because all of the other driver assist features depend on adaptive cruise control, they are now also useless.
Additional Notes:
Tesla "Phantom Breaking" - Traveling at freeway speeds using cruise control, the car applied panic breaking without warning. There were no obstacles anywhere near the car. If I had not applied 100% throttle immediately I would have been rear-ended at high speed. The problem occurred with no obvious input and without warning. I am not able to reproduce it. I have not reported it to Tesla because the problem is well known yet Tesla has not publicly acknowledged it. There was a audible alert that sounded at the moment the breaking occurred, not before. The on-board camera system did not record the event. The car is new, Nov. 2021 delivery, I have driven it less than 1000 miles and this was the 4th, and most violent, "Phantom Breaking" event. I now consider the cruise control too dangerous to use. Because all of the other driver assist features depend on adaptive cruise control, they are now also useless.
Mfg Campaign: 11457347
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Tesla "Phantom Breaking" - Traveling at freeway speeds using cruise control, the car applied panic breaking without warning. There were no obstacles anywhere near the car. If I had not applied 100% throttle immediately I would have been rear-ended at high speed. The problem occurred with no obvious input and without warning. I am not able to reproduce it. I have not reported it to Tesla because the problem is well known yet Tesla has not publicly acknowledged it. There was a audible alert that sounded at the moment the breaking occurred, not before. The on-board camera system did not record the event. The car is new, Nov. 2021 delivery, I have driven it less than 1000 miles and this was the 4th, and most violent, "Phantom Breaking" event. I now consider the cruise control too dangerous to use. Because all of the other driver assist features depend on adaptive cruise control, they are now also useless.
Corrective Action:
Tesla "Phantom Breaking" - Traveling at freeway speeds using cruise control, the car applied panic breaking without warning. There were no obstacles anywhere near the car. If I had not applied 100% throttle immediately I would have been rear-ended at high speed. The problem occurred with no obvious input and without warning. I am not able to reproduce it. I have not reported it to Tesla because the problem is well known yet Tesla has not publicly acknowledged it. There was a audible alert that sounded at the moment the breaking occurred, not before. The on-board camera system did not record the event. The car is new, Nov. 2021 delivery, I have driven it less than 1000 miles and this was the 4th, and most violent, "Phantom Breaking" event. I now consider the cruise control too dangerous to use. Because all of the other driver assist features depend on adaptive cruise control, they are now also useless.
Additional Notes:
Tesla "Phantom Breaking" - Traveling at freeway speeds using cruise control, the car applied panic breaking without warning. There were no obstacles anywhere near the car. If I had not applied 100% throttle immediately I would have been rear-ended at high speed. The problem occurred with no obvious input and without warning. I am not able to reproduce it. I have not reported it to Tesla because the problem is well known yet Tesla has not publicly acknowledged it. There was a audible alert that sounded at the moment the breaking occurred, not before. The on-board camera system did not record the event. The car is new, Nov. 2021 delivery, I have driven it less than 1000 miles and this was the 4th, and most violent, "Phantom Breaking" event. I now consider the cruise control too dangerous to use. Because all of the other driver assist features depend on adaptive cruise control, they are now also useless.
Mfg Campaign: 11457347
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving with cruise control on the vehicle will automatically brake for no reason. I was just on a road trip and had this happen multiple times while going 80mph. If someone was behind me it could have caused a accident and someone could get seriously hurt or possibly die. I scheduled service at the dealership and it sounds like this is a well known problem that does not have a fix. I could see this issue causing some bad crashes. I put 3/5 as the incident date, but this happens almost on a daily basis.
Corrective Action:
While driving with cruise control on the vehicle will automatically brake for no reason. I was just on a road trip and had this happen multiple times while going 80mph. If someone was behind me it could have caused a accident and someone could get seriously hurt or possibly die. I scheduled service at the dealership and it sounds like this is a well known problem that does not have a fix. I could see this issue causing some bad crashes. I put 3/5 as the incident date, but this happens almost on a daily basis.
Additional Notes:
While driving with cruise control on the vehicle will automatically brake for no reason. I was just on a road trip and had this happen multiple times while going 80mph. If someone was behind me it could have caused a accident and someone could get seriously hurt or possibly die. I scheduled service at the dealership and it sounds like this is a well known problem that does not have a fix. I could see this issue causing some bad crashes. I put 3/5 as the incident date, but this happens almost on a daily basis.
Mfg Campaign: 11457350
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving with cruise control on the vehicle will automatically brake for no reason. I was just on a road trip and had this happen multiple times while going 80mph. If someone was behind me it could have caused a accident and someone could get seriously hurt or possibly die. I scheduled service at the dealership and it sounds like this is a well known problem that does not have a fix. I could see this issue causing some bad crashes. I put 3/5 as the incident date, but this happens almost on a daily basis.
Corrective Action:
While driving with cruise control on the vehicle will automatically brake for no reason. I was just on a road trip and had this happen multiple times while going 80mph. If someone was behind me it could have caused a accident and someone could get seriously hurt or possibly die. I scheduled service at the dealership and it sounds like this is a well known problem that does not have a fix. I could see this issue causing some bad crashes. I put 3/5 as the incident date, but this happens almost on a daily basis.
Additional Notes:
While driving with cruise control on the vehicle will automatically brake for no reason. I was just on a road trip and had this happen multiple times while going 80mph. If someone was behind me it could have caused a accident and someone could get seriously hurt or possibly die. I scheduled service at the dealership and it sounds like this is a well known problem that does not have a fix. I could see this issue causing some bad crashes. I put 3/5 as the incident date, but this happens almost on a daily basis.
Mfg Campaign: 11457350
Recall Date: Mar 18, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
We just purchased this vehicle new one week ago. Several times while using cruise control on Highway 101 in Mason County, WA we have experienced severe "phantom breaking". There is no reason for the sudden breaking and seems to be quite random and dangerous.
Corrective Action:
We just purchased this vehicle new one week ago. Several times while using cruise control on Highway 101 in Mason County, WA we have experienced severe "phantom breaking". There is no reason for the sudden breaking and seems to be quite random and dangerous.
Additional Notes:
We just purchased this vehicle new one week ago. Several times while using cruise control on Highway 101 in Mason County, WA we have experienced severe "phantom breaking". There is no reason for the sudden breaking and seems to be quite random and dangerous.
Mfg Campaign: 11457104
Recall Date: Mar 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
We just purchased this vehicle new one week ago. Several times while using cruise control on Highway 101 in Mason County, WA we have experienced severe "phantom breaking". There is no reason for the sudden breaking and seems to be quite random and dangerous.
Corrective Action:
We just purchased this vehicle new one week ago. Several times while using cruise control on Highway 101 in Mason County, WA we have experienced severe "phantom breaking". There is no reason for the sudden breaking and seems to be quite random and dangerous.
Additional Notes:
We just purchased this vehicle new one week ago. Several times while using cruise control on Highway 101 in Mason County, WA we have experienced severe "phantom breaking". There is no reason for the sudden breaking and seems to be quite random and dangerous.
Mfg Campaign: 11457104
Recall Date: Mar 17, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When driving with Traffic Aware Cruise Control or Autopilot enabled, dangerous automatic braking occurs when the car senses conditions that do not warrant automatic braking. This unnecessary automatic braking occurs randomly when encountering overhead roadway signs, parked vehicles safely on the shoulder, oncoming vehicles fully in their lane on 2 lane highways, cross traffic that is far enough ahead of the vehicle that it is not a threat, and for no obvious reason at all. These automatic braking events are violent and slam on the brakes when they occur and create a danger from rear end collisions from other drivers since they are unexpected and occur for no obvious reason. Tesla service states that the Traffic Aware Cruise Control and Autopilot systems are Beta systems and thus require driver monitoring to maintain control of the car when using the systems and nothing can be done until improved software is developed and implemented. Driver intervention for unexpected violent braking is difficult because the events are unexpected and create driver shock which slows a reaction to slam on the accelerator pedal to stop the inadvertent automatic panic braking. In my vehicle, I find that the Traffic Aware Cruise Control and Autopilot systems are essentially unusable as they pose too great a risk of a rear end collision.
Corrective Action:
When driving with Traffic Aware Cruise Control or Autopilot enabled, dangerous automatic braking occurs when the car senses conditions that do not warrant automatic braking. This unnecessary automatic braking occurs randomly when encountering overhead roadway signs, parked vehicles safely on the shoulder, oncoming vehicles fully in their lane on 2 lane highways, cross traffic that is far enough ahead of the vehicle that it is not a threat, and for no obvious reason at all. These automatic braking events are violent and slam on the brakes when they occur and create a danger from rear end collisions from other drivers since they are unexpected and occur for no obvious reason. Tesla service states that the Traffic Aware Cruise Control and Autopilot systems are Beta systems and thus require driver monitoring to maintain control of the car when using the systems and nothing can be done until improved software is developed and implemented. Driver intervention for unexpected violent braking is difficult because the events are unexpected and create driver shock which slows a reaction to slam on the accelerator pedal to stop the inadvertent automatic panic braking. In my vehicle, I find that the Traffic Aware Cruise Control and Autopilot systems are essentially unusable as they pose too great a risk of a rear end collision.
Additional Notes:
When driving with Traffic Aware Cruise Control or Autopilot enabled, dangerous automatic braking occurs when the car senses conditions that do not warrant automatic braking. This unnecessary automatic braking occurs randomly when encountering overhead roadway signs, parked vehicles safely on the shoulder, oncoming vehicles fully in their lane on 2 lane highways, cross traffic that is far enough ahead of the vehicle that it is not a threat, and for no obvious reason at all. These automatic braking events are violent and slam on the brakes when they occur and create a danger from rear end collisions from other drivers since they are unexpected and occur for no obvious reason. Tesla service states that the Traffic Aware Cruise Control and Autopilot systems are Beta systems and thus require driver monitoring to maintain control of the car when using the systems and nothing can be done until improved software is developed and implemented. Driver intervention for unexpected violent braking is difficult because the events are unexpected and create driver shock which slows a reaction to slam on the accelerator pedal to stop the inadvertent automatic panic braking. In my vehicle, I find that the Traffic Aware Cruise Control and Autopilot systems are essentially unusable as they pose too great a risk of a rear end collision.
Mfg Campaign: 11456977
Recall Date: Mar 16, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When driving with Traffic Aware Cruise Control or Autopilot enabled, dangerous automatic braking occurs when the car senses conditions that do not warrant automatic braking. This unnecessary automatic braking occurs randomly when encountering overhead roadway signs, parked vehicles safely on the shoulder, oncoming vehicles fully in their lane on 2 lane highways, cross traffic that is far enough ahead of the vehicle that it is not a threat, and for no obvious reason at all. These automatic braking events are violent and slam on the brakes when they occur and create a danger from rear end collisions from other drivers since they are unexpected and occur for no obvious reason. Tesla service states that the Traffic Aware Cruise Control and Autopilot systems are Beta systems and thus require driver monitoring to maintain control of the car when using the systems and nothing can be done until improved software is developed and implemented. Driver intervention for unexpected violent braking is difficult because the events are unexpected and create driver shock which slows a reaction to slam on the accelerator pedal to stop the inadvertent automatic panic braking. In my vehicle, I find that the Traffic Aware Cruise Control and Autopilot systems are essentially unusable as they pose too great a risk of a rear end collision.
Corrective Action:
When driving with Traffic Aware Cruise Control or Autopilot enabled, dangerous automatic braking occurs when the car senses conditions that do not warrant automatic braking. This unnecessary automatic braking occurs randomly when encountering overhead roadway signs, parked vehicles safely on the shoulder, oncoming vehicles fully in their lane on 2 lane highways, cross traffic that is far enough ahead of the vehicle that it is not a threat, and for no obvious reason at all. These automatic braking events are violent and slam on the brakes when they occur and create a danger from rear end collisions from other drivers since they are unexpected and occur for no obvious reason. Tesla service states that the Traffic Aware Cruise Control and Autopilot systems are Beta systems and thus require driver monitoring to maintain control of the car when using the systems and nothing can be done until improved software is developed and implemented. Driver intervention for unexpected violent braking is difficult because the events are unexpected and create driver shock which slows a reaction to slam on the accelerator pedal to stop the inadvertent automatic panic braking. In my vehicle, I find that the Traffic Aware Cruise Control and Autopilot systems are essentially unusable as they pose too great a risk of a rear end collision.
Additional Notes:
When driving with Traffic Aware Cruise Control or Autopilot enabled, dangerous automatic braking occurs when the car senses conditions that do not warrant automatic braking. This unnecessary automatic braking occurs randomly when encountering overhead roadway signs, parked vehicles safely on the shoulder, oncoming vehicles fully in their lane on 2 lane highways, cross traffic that is far enough ahead of the vehicle that it is not a threat, and for no obvious reason at all. These automatic braking events are violent and slam on the brakes when they occur and create a danger from rear end collisions from other drivers since they are unexpected and occur for no obvious reason. Tesla service states that the Traffic Aware Cruise Control and Autopilot systems are Beta systems and thus require driver monitoring to maintain control of the car when using the systems and nothing can be done until improved software is developed and implemented. Driver intervention for unexpected violent braking is difficult because the events are unexpected and create driver shock which slows a reaction to slam on the accelerator pedal to stop the inadvertent automatic panic braking. In my vehicle, I find that the Traffic Aware Cruise Control and Autopilot systems are essentially unusable as they pose too great a risk of a rear end collision.
Mfg Campaign: 11456977
Recall Date: Mar 16, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When driving with Traffic Aware Cruise Control or Autopilot enabled, dangerous automatic braking occurs when the car senses conditions that do not warrant automatic braking. This unnecessary automatic braking occurs randomly when encountering overhead roadway signs, parked vehicles safely on the shoulder, oncoming vehicles fully in their lane on 2 lane highways, cross traffic that is far enough ahead of the vehicle that it is not a threat, and for no obvious reason at all. These automatic braking events are violent and slam on the brakes when they occur and create a danger from rear end collisions from other drivers since they are unexpected and occur for no obvious reason. Tesla service states that the Traffic Aware Cruise Control and Autopilot systems are Beta systems and thus require driver monitoring to maintain control of the car when using the systems and nothing can be done until improved software is developed and implemented. Driver intervention for unexpected violent braking is difficult because the events are unexpected and create driver shock which slows a reaction to slam on the accelerator pedal to stop the inadvertent automatic panic braking. In my vehicle, I find that the Traffic Aware Cruise Control and Autopilot systems are essentially unusable as they pose too great a risk of a rear end collision.
Corrective Action:
When driving with Traffic Aware Cruise Control or Autopilot enabled, dangerous automatic braking occurs when the car senses conditions that do not warrant automatic braking. This unnecessary automatic braking occurs randomly when encountering overhead roadway signs, parked vehicles safely on the shoulder, oncoming vehicles fully in their lane on 2 lane highways, cross traffic that is far enough ahead of the vehicle that it is not a threat, and for no obvious reason at all. These automatic braking events are violent and slam on the brakes when they occur and create a danger from rear end collisions from other drivers since they are unexpected and occur for no obvious reason. Tesla service states that the Traffic Aware Cruise Control and Autopilot systems are Beta systems and thus require driver monitoring to maintain control of the car when using the systems and nothing can be done until improved software is developed and implemented. Driver intervention for unexpected violent braking is difficult because the events are unexpected and create driver shock which slows a reaction to slam on the accelerator pedal to stop the inadvertent automatic panic braking. In my vehicle, I find that the Traffic Aware Cruise Control and Autopilot systems are essentially unusable as they pose too great a risk of a rear end collision.
Additional Notes:
When driving with Traffic Aware Cruise Control or Autopilot enabled, dangerous automatic braking occurs when the car senses conditions that do not warrant automatic braking. This unnecessary automatic braking occurs randomly when encountering overhead roadway signs, parked vehicles safely on the shoulder, oncoming vehicles fully in their lane on 2 lane highways, cross traffic that is far enough ahead of the vehicle that it is not a threat, and for no obvious reason at all. These automatic braking events are violent and slam on the brakes when they occur and create a danger from rear end collisions from other drivers since they are unexpected and occur for no obvious reason. Tesla service states that the Traffic Aware Cruise Control and Autopilot systems are Beta systems and thus require driver monitoring to maintain control of the car when using the systems and nothing can be done until improved software is developed and implemented. Driver intervention for unexpected violent braking is difficult because the events are unexpected and create driver shock which slows a reaction to slam on the accelerator pedal to stop the inadvertent automatic panic braking. In my vehicle, I find that the Traffic Aware Cruise Control and Autopilot systems are essentially unusable as they pose too great a risk of a rear end collision.
Mfg Campaign: 11456977
Recall Date: Mar 16, 2022
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