Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On several occasions while my Model 3 was under cruise control the vehicle brakes for no reason. From 65 mph to 25 mph in moderate to heavy traffic nearly causing a rear end collision each time.
Corrective Action:
On several occasions while my Model 3 was under cruise control the vehicle brakes for no reason. From 65 mph to 25 mph in moderate to heavy traffic nearly causing a rear end collision each time.
Additional Notes:
On several occasions while my Model 3 was under cruise control the vehicle brakes for no reason. From 65 mph to 25 mph in moderate to heavy traffic nearly causing a rear end collision each time.
Mfg Campaign: 11473238
Recall Date: Jul 10, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving 1-25 south in clear and sunny weather at posted speed limit, clear road in front of us, automatic brakes engages for no reason. Car behind us had to take evasive maneuver to avoid collision.
Corrective Action:
Driving 1-25 south in clear and sunny weather at posted speed limit, clear road in front of us, automatic brakes engages for no reason. Car behind us had to take evasive maneuver to avoid collision.
Additional Notes:
Driving 1-25 south in clear and sunny weather at posted speed limit, clear road in front of us, automatic brakes engages for no reason. Car behind us had to take evasive maneuver to avoid collision.
Mfg Campaign: 11473240
Recall Date: Jul 10, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Driving 1-25 south in clear and sunny weather at posted speed limit, clear road in front of us, automatic brakes engages for no reason. Car behind us had to take evasive maneuver to avoid collision.
Corrective Action:
Driving 1-25 south in clear and sunny weather at posted speed limit, clear road in front of us, automatic brakes engages for no reason. Car behind us had to take evasive maneuver to avoid collision.
Additional Notes:
Driving 1-25 south in clear and sunny weather at posted speed limit, clear road in front of us, automatic brakes engages for no reason. Car behind us had to take evasive maneuver to avoid collision.
Mfg Campaign: 11473240
Recall Date: Jul 10, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
TESLA "auto pilot" (adaptive cruise control) has activated breaking, with no object in front. Last event was 7/9/2022 on the highway going about 77 miles. Because the break are activated unexpectedly I almost lost control of the vehicle, and the vehicle behind me almost collided with us. I this time I have discontinued using the autopilot. Using the autopilot on this vehicle is extremely dangerous. Please help
Corrective Action:
TESLA "auto pilot" (adaptive cruise control) has activated breaking, with no object in front. Last event was 7/9/2022 on the highway going about 77 miles. Because the break are activated unexpectedly I almost lost control of the vehicle, and the vehicle behind me almost collided with us. I this time I have discontinued using the autopilot. Using the autopilot on this vehicle is extremely dangerous. Please help
Additional Notes:
TESLA "auto pilot" (adaptive cruise control) has activated breaking, with no object in front. Last event was 7/9/2022 on the highway going about 77 miles. Because the break are activated unexpectedly I almost lost control of the vehicle, and the vehicle behind me almost collided with us. I this time I have discontinued using the autopilot. Using the autopilot on this vehicle is extremely dangerous. Please help
Mfg Campaign: 11473242
Recall Date: Jul 10, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TESLA "auto pilot" (adaptive cruise control) has activated breaking, with no object in front. Last event was 7/9/2022 on the highway going about 77 miles. Because the break are activated unexpectedly I almost lost control of the vehicle, and the vehicle behind me almost collided with us. I this time I have discontinued using the autopilot. Using the autopilot on this vehicle is extremely dangerous. Please help
Corrective Action:
TESLA "auto pilot" (adaptive cruise control) has activated breaking, with no object in front. Last event was 7/9/2022 on the highway going about 77 miles. Because the break are activated unexpectedly I almost lost control of the vehicle, and the vehicle behind me almost collided with us. I this time I have discontinued using the autopilot. Using the autopilot on this vehicle is extremely dangerous. Please help
Additional Notes:
TESLA "auto pilot" (adaptive cruise control) has activated breaking, with no object in front. Last event was 7/9/2022 on the highway going about 77 miles. Because the break are activated unexpectedly I almost lost control of the vehicle, and the vehicle behind me almost collided with us. I this time I have discontinued using the autopilot. Using the autopilot on this vehicle is extremely dangerous. Please help
Mfg Campaign: 11473242
Recall Date: Jul 10, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Just completed road-trip from Florida to New England and back. Experienced 4/5 phantom braking events while using cruise control at highway speeds. When traveling in traffic at highway speed, this abrupt braking came very close to causing a collision.
Corrective Action:
Just completed road-trip from Florida to New England and back. Experienced 4/5 phantom braking events while using cruise control at highway speeds. When traveling in traffic at highway speed, this abrupt braking came very close to causing a collision.
Additional Notes:
Just completed road-trip from Florida to New England and back. Experienced 4/5 phantom braking events while using cruise control at highway speeds. When traveling in traffic at highway speed, this abrupt braking came very close to causing a collision.
Mfg Campaign: 11473039
Recall Date: Jul 9, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Just completed road-trip from Florida to New England and back. Experienced 4/5 phantom braking events while using cruise control at highway speeds. When traveling in traffic at highway speed, this abrupt braking came very close to causing a collision.
Corrective Action:
Just completed road-trip from Florida to New England and back. Experienced 4/5 phantom braking events while using cruise control at highway speeds. When traveling in traffic at highway speed, this abrupt braking came very close to causing a collision.
Additional Notes:
Just completed road-trip from Florida to New England and back. Experienced 4/5 phantom braking events while using cruise control at highway speeds. When traveling in traffic at highway speed, this abrupt braking came very close to causing a collision.
Mfg Campaign: 11473039
Recall Date: Jul 9, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving 2022 Tesla Model 3 with cruise control, the car phantom braked with nothing around vehicle. This happened approximately 20-30 times while driving for about 8 hours. The phantom braking occurred while cruise control was set a 75 mph and and went to around 65 mph. This has occurred at varying speeds. It also occurred while using the auto-pilot feature. This happened the next day numerous times. It also braked on a two lane highway after a vehicle passed our car. There was no warning or indicators before, during or after. I am really concerned that this will occur with a vehicle behind my car and cause a rear end collision. Need to see Tesla dealership when return from current trip. Any help would be greatly appreciated.
Corrective Action:
While driving 2022 Tesla Model 3 with cruise control, the car phantom braked with nothing around vehicle. This happened approximately 20-30 times while driving for about 8 hours. The phantom braking occurred while cruise control was set a 75 mph and and went to around 65 mph. This has occurred at varying speeds. It also occurred while using the auto-pilot feature. This happened the next day numerous times. It also braked on a two lane highway after a vehicle passed our car. There was no warning or indicators before, during or after. I am really concerned that this will occur with a vehicle behind my car and cause a rear end collision. Need to see Tesla dealership when return from current trip. Any help would be greatly appreciated.
Additional Notes:
While driving 2022 Tesla Model 3 with cruise control, the car phantom braked with nothing around vehicle. This happened approximately 20-30 times while driving for about 8 hours. The phantom braking occurred while cruise control was set a 75 mph and and went to around 65 mph. This has occurred at varying speeds. It also occurred while using the auto-pilot feature. This happened the next day numerous times. It also braked on a two lane highway after a vehicle passed our car. There was no warning or indicators before, during or after. I am really concerned that this will occur with a vehicle behind my car and cause a rear end collision. Need to see Tesla dealership when return from current trip. Any help would be greatly appreciated.
Mfg Campaign: 11473088
Recall Date: Jul 9, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving 2022 Tesla Model 3 with cruise control, the car phantom braked with nothing around vehicle. This happened approximately 20-30 times while driving for about 8 hours. The phantom braking occurred while cruise control was set a 75 mph and and went to around 65 mph. This has occurred at varying speeds. It also occurred while using the auto-pilot feature. This happened the next day numerous times. It also braked on a two lane highway after a vehicle passed our car. There was no warning or indicators before, during or after. I am really concerned that this will occur with a vehicle behind my car and cause a rear end collision. Need to see Tesla dealership when return from current trip. Any help would be greatly appreciated.
Corrective Action:
While driving 2022 Tesla Model 3 with cruise control, the car phantom braked with nothing around vehicle. This happened approximately 20-30 times while driving for about 8 hours. The phantom braking occurred while cruise control was set a 75 mph and and went to around 65 mph. This has occurred at varying speeds. It also occurred while using the auto-pilot feature. This happened the next day numerous times. It also braked on a two lane highway after a vehicle passed our car. There was no warning or indicators before, during or after. I am really concerned that this will occur with a vehicle behind my car and cause a rear end collision. Need to see Tesla dealership when return from current trip. Any help would be greatly appreciated.
Additional Notes:
While driving 2022 Tesla Model 3 with cruise control, the car phantom braked with nothing around vehicle. This happened approximately 20-30 times while driving for about 8 hours. The phantom braking occurred while cruise control was set a 75 mph and and went to around 65 mph. This has occurred at varying speeds. It also occurred while using the auto-pilot feature. This happened the next day numerous times. It also braked on a two lane highway after a vehicle passed our car. There was no warning or indicators before, during or after. I am really concerned that this will occur with a vehicle behind my car and cause a rear end collision. Need to see Tesla dealership when return from current trip. Any help would be greatly appreciated.
Mfg Campaign: 11473088
Recall Date: Jul 9, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving 2022 Tesla Model 3 with cruise control, the car phantom braked with nothing around vehicle. This happened approximately 20-30 times while driving for about 8 hours. The phantom braking occurred while cruise control was set a 75 mph and and went to around 65 mph. This has occurred at varying speeds. It also occurred while using the auto-pilot feature. This happened the next day numerous times. It also braked on a two lane highway after a vehicle passed our car. There was no warning or indicators before, during or after. I am really concerned that this will occur with a vehicle behind my car and cause a rear end collision. Need to see Tesla dealership when return from current trip. Any help would be greatly appreciated.
Corrective Action:
While driving 2022 Tesla Model 3 with cruise control, the car phantom braked with nothing around vehicle. This happened approximately 20-30 times while driving for about 8 hours. The phantom braking occurred while cruise control was set a 75 mph and and went to around 65 mph. This has occurred at varying speeds. It also occurred while using the auto-pilot feature. This happened the next day numerous times. It also braked on a two lane highway after a vehicle passed our car. There was no warning or indicators before, during or after. I am really concerned that this will occur with a vehicle behind my car and cause a rear end collision. Need to see Tesla dealership when return from current trip. Any help would be greatly appreciated.
Additional Notes:
While driving 2022 Tesla Model 3 with cruise control, the car phantom braked with nothing around vehicle. This happened approximately 20-30 times while driving for about 8 hours. The phantom braking occurred while cruise control was set a 75 mph and and went to around 65 mph. This has occurred at varying speeds. It also occurred while using the auto-pilot feature. This happened the next day numerous times. It also braked on a two lane highway after a vehicle passed our car. There was no warning or indicators before, during or after. I am really concerned that this will occur with a vehicle behind my car and cause a rear end collision. Need to see Tesla dealership when return from current trip. Any help would be greatly appreciated.
Mfg Campaign: 11473088
Recall Date: Jul 9, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
On a recent round trip between Reno and Salt Lake City on I-80 over the July 4th weekend I experienced several incidents (3 incidents driving from Reno to SLC and 5 incidents on the return trip) while using Tesla Autopilot where the car suddenly slowed from the posted speed limit of 75 or 80 mph to approximately 45-50 mph for no apparent reason. Both legs of the trip occurred in clear weather with light to no traffic and there was no type of warning preceding each of the events. I have used Autopilot for limited periods around the Bay Area without incident prior to this trip and this was the first extended road trip I have taken with the car.
Corrective Action:
On a recent round trip between Reno and Salt Lake City on I-80 over the July 4th weekend I experienced several incidents (3 incidents driving from Reno to SLC and 5 incidents on the return trip) while using Tesla Autopilot where the car suddenly slowed from the posted speed limit of 75 or 80 mph to approximately 45-50 mph for no apparent reason. Both legs of the trip occurred in clear weather with light to no traffic and there was no type of warning preceding each of the events. I have used Autopilot for limited periods around the Bay Area without incident prior to this trip and this was the first extended road trip I have taken with the car.
Additional Notes:
On a recent round trip between Reno and Salt Lake City on I-80 over the July 4th weekend I experienced several incidents (3 incidents driving from Reno to SLC and 5 incidents on the return trip) while using Tesla Autopilot where the car suddenly slowed from the posted speed limit of 75 or 80 mph to approximately 45-50 mph for no apparent reason. Both legs of the trip occurred in clear weather with light to no traffic and there was no type of warning preceding each of the events. I have used Autopilot for limited periods around the Bay Area without incident prior to this trip and this was the first extended road trip I have taken with the car.
Mfg Campaign: 11472780
Recall Date: Jul 7, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving on the interstate and having the adaptive cruise control enabled, the vehicle unexpectedly and suddenly decelerated with no vehicles in front of us. This happened 3 times over a two day period, with a total time of about 3 hours having the cruise control on. The 3rd time it happened, we were traveling at about 75 mph with another vehicle behind us, no more than two seconds behind. No vehicle was in front of us, but our car suddenly decelerated by about 20 mph. If the driver behind us was not paying attention, they would’ve rear ended us. I sent in a service request to Tesla. The answer was, in summary, they are aware of this issue with their beta version of adaptive cruise control and are working on a firmware update to fix it. The solution given, in the meantime, is to disengage the cruise control when it happens. This is unacceptable to me, as the consequences of sudden, unexpected deceleration will have already happened. I am not going to use the cruise control until it is fixed. For such an expensive car, still under warranty, an unusable and dangerous feature should be fixed.
Corrective Action:
While driving on the interstate and having the adaptive cruise control enabled, the vehicle unexpectedly and suddenly decelerated with no vehicles in front of us. This happened 3 times over a two day period, with a total time of about 3 hours having the cruise control on. The 3rd time it happened, we were traveling at about 75 mph with another vehicle behind us, no more than two seconds behind. No vehicle was in front of us, but our car suddenly decelerated by about 20 mph. If the driver behind us was not paying attention, they would’ve rear ended us. I sent in a service request to Tesla. The answer was, in summary, they are aware of this issue with their beta version of adaptive cruise control and are working on a firmware update to fix it. The solution given, in the meantime, is to disengage the cruise control when it happens. This is unacceptable to me, as the consequences of sudden, unexpected deceleration will have already happened. I am not going to use the cruise control until it is fixed. For such an expensive car, still under warranty, an unusable and dangerous feature should be fixed.
Additional Notes:
While driving on the interstate and having the adaptive cruise control enabled, the vehicle unexpectedly and suddenly decelerated with no vehicles in front of us. This happened 3 times over a two day period, with a total time of about 3 hours having the cruise control on. The 3rd time it happened, we were traveling at about 75 mph with another vehicle behind us, no more than two seconds behind. No vehicle was in front of us, but our car suddenly decelerated by about 20 mph. If the driver behind us was not paying attention, they would’ve rear ended us. I sent in a service request to Tesla. The answer was, in summary, they are aware of this issue with their beta version of adaptive cruise control and are working on a firmware update to fix it. The solution given, in the meantime, is to disengage the cruise control when it happens. This is unacceptable to me, as the consequences of sudden, unexpected deceleration will have already happened. I am not going to use the cruise control until it is fixed. For such an expensive car, still under warranty, an unusable and dangerous feature should be fixed.
Mfg Campaign: 11472524
Recall Date: Jul 6, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on the interstate and having the adaptive cruise control enabled, the vehicle unexpectedly and suddenly decelerated with no vehicles in front of us. This happened 3 times over a two day period, with a total time of about 3 hours having the cruise control on. The 3rd time it happened, we were traveling at about 75 mph with another vehicle behind us, no more than two seconds behind. No vehicle was in front of us, but our car suddenly decelerated by about 20 mph. If the driver behind us was not paying attention, they would’ve rear ended us. I sent in a service request to Tesla. The answer was, in summary, they are aware of this issue with their beta version of adaptive cruise control and are working on a firmware update to fix it. The solution given, in the meantime, is to disengage the cruise control when it happens. This is unacceptable to me, as the consequences of sudden, unexpected deceleration will have already happened. I am not going to use the cruise control until it is fixed. For such an expensive car, still under warranty, an unusable and dangerous feature should be fixed.
Corrective Action:
While driving on the interstate and having the adaptive cruise control enabled, the vehicle unexpectedly and suddenly decelerated with no vehicles in front of us. This happened 3 times over a two day period, with a total time of about 3 hours having the cruise control on. The 3rd time it happened, we were traveling at about 75 mph with another vehicle behind us, no more than two seconds behind. No vehicle was in front of us, but our car suddenly decelerated by about 20 mph. If the driver behind us was not paying attention, they would’ve rear ended us. I sent in a service request to Tesla. The answer was, in summary, they are aware of this issue with their beta version of adaptive cruise control and are working on a firmware update to fix it. The solution given, in the meantime, is to disengage the cruise control when it happens. This is unacceptable to me, as the consequences of sudden, unexpected deceleration will have already happened. I am not going to use the cruise control until it is fixed. For such an expensive car, still under warranty, an unusable and dangerous feature should be fixed.
Additional Notes:
While driving on the interstate and having the adaptive cruise control enabled, the vehicle unexpectedly and suddenly decelerated with no vehicles in front of us. This happened 3 times over a two day period, with a total time of about 3 hours having the cruise control on. The 3rd time it happened, we were traveling at about 75 mph with another vehicle behind us, no more than two seconds behind. No vehicle was in front of us, but our car suddenly decelerated by about 20 mph. If the driver behind us was not paying attention, they would’ve rear ended us. I sent in a service request to Tesla. The answer was, in summary, they are aware of this issue with their beta version of adaptive cruise control and are working on a firmware update to fix it. The solution given, in the meantime, is to disengage the cruise control when it happens. This is unacceptable to me, as the consequences of sudden, unexpected deceleration will have already happened. I am not going to use the cruise control until it is fixed. For such an expensive car, still under warranty, an unusable and dangerous feature should be fixed.
Mfg Campaign: 11472524
Recall Date: Jul 6, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving on the interstate and having the adaptive cruise control enabled, the vehicle unexpectedly and suddenly decelerated with no vehicles in front of us. This happened 3 times over a two day period, with a total time of about 3 hours having the cruise control on. The 3rd time it happened, we were traveling at about 75 mph with another vehicle behind us, no more than two seconds behind. No vehicle was in front of us, but our car suddenly decelerated by about 20 mph. If the driver behind us was not paying attention, they would’ve rear ended us. I sent in a service request to Tesla. The answer was, in summary, they are aware of this issue with their beta version of adaptive cruise control and are working on a firmware update to fix it. The solution given, in the meantime, is to disengage the cruise control when it happens. This is unacceptable to me, as the consequences of sudden, unexpected deceleration will have already happened. I am not going to use the cruise control until it is fixed. For such an expensive car, still under warranty, an unusable and dangerous feature should be fixed.
Corrective Action:
While driving on the interstate and having the adaptive cruise control enabled, the vehicle unexpectedly and suddenly decelerated with no vehicles in front of us. This happened 3 times over a two day period, with a total time of about 3 hours having the cruise control on. The 3rd time it happened, we were traveling at about 75 mph with another vehicle behind us, no more than two seconds behind. No vehicle was in front of us, but our car suddenly decelerated by about 20 mph. If the driver behind us was not paying attention, they would’ve rear ended us. I sent in a service request to Tesla. The answer was, in summary, they are aware of this issue with their beta version of adaptive cruise control and are working on a firmware update to fix it. The solution given, in the meantime, is to disengage the cruise control when it happens. This is unacceptable to me, as the consequences of sudden, unexpected deceleration will have already happened. I am not going to use the cruise control until it is fixed. For such an expensive car, still under warranty, an unusable and dangerous feature should be fixed.
Additional Notes:
While driving on the interstate and having the adaptive cruise control enabled, the vehicle unexpectedly and suddenly decelerated with no vehicles in front of us. This happened 3 times over a two day period, with a total time of about 3 hours having the cruise control on. The 3rd time it happened, we were traveling at about 75 mph with another vehicle behind us, no more than two seconds behind. No vehicle was in front of us, but our car suddenly decelerated by about 20 mph. If the driver behind us was not paying attention, they would’ve rear ended us. I sent in a service request to Tesla. The answer was, in summary, they are aware of this issue with their beta version of adaptive cruise control and are working on a firmware update to fix it. The solution given, in the meantime, is to disengage the cruise control when it happens. This is unacceptable to me, as the consequences of sudden, unexpected deceleration will have already happened. I am not going to use the cruise control until it is fixed. For such an expensive car, still under warranty, an unusable and dangerous feature should be fixed.
Mfg Campaign: 11472524
Recall Date: Jul 6, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated that the vehicle inadvertently activated the brakes independently after an image appeared on the display screen. The contact stated that the brake failure warning light was illuminated. The contact related the screen detection failure with a sensor failure, causing the brakes to independently apply. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 728.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated that the vehicle inadvertently activated the brakes independently after an image appeared on the display screen. The contact stated that the brake failure warning light was illuminated. The contact related the screen detection failure with a sensor failure, causing the brakes to independently apply. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 728.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated that the vehicle inadvertently activated the brakes independently after an image appeared on the display screen. The contact stated that the brake failure warning light was illuminated. The contact related the screen detection failure with a sensor failure, causing the brakes to independently apply. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 728.
Mfg Campaign: 11472562
Recall Date: Jul 6, 2022
Tesla, Inc.
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated that the vehicle inadvertently activated the brakes independently after an image appeared on the display screen. The contact stated that the brake failure warning light was illuminated. The contact related the screen detection failure with a sensor failure, causing the brakes to independently apply. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 728.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated that the vehicle inadvertently activated the brakes independently after an image appeared on the display screen. The contact stated that the brake failure warning light was illuminated. The contact related the screen detection failure with a sensor failure, causing the brakes to independently apply. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 728.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated that the vehicle inadvertently activated the brakes independently after an image appeared on the display screen. The contact stated that the brake failure warning light was illuminated. The contact related the screen detection failure with a sensor failure, causing the brakes to independently apply. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 728.
Mfg Campaign: 11472562
Recall Date: Jul 6, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom breaking system continuously is stopping out of no where. Happens when vehicle is on autopilot and also happens when vehicle is on cruise control. It slams the brakes and lowers speed approximately 20 MPH’s in a matter of a second. Seriously increasing the chance of being rear ended. It’s enough braking power to send you forward in your seat. On my current trip driving through Nevada to Idaho it happened approximately 5 times within 20 miles before I gave up and turned it off. I have also experienced problems before where the car merges lanes on the freeway but does not take into consideration the car in the lane that it’s merging into. Accident waiting to happen.
Corrective Action:
Phantom breaking system continuously is stopping out of no where. Happens when vehicle is on autopilot and also happens when vehicle is on cruise control. It slams the brakes and lowers speed approximately 20 MPH’s in a matter of a second. Seriously increasing the chance of being rear ended. It’s enough braking power to send you forward in your seat. On my current trip driving through Nevada to Idaho it happened approximately 5 times within 20 miles before I gave up and turned it off. I have also experienced problems before where the car merges lanes on the freeway but does not take into consideration the car in the lane that it’s merging into. Accident waiting to happen.
Additional Notes:
Phantom breaking system continuously is stopping out of no where. Happens when vehicle is on autopilot and also happens when vehicle is on cruise control. It slams the brakes and lowers speed approximately 20 MPH’s in a matter of a second. Seriously increasing the chance of being rear ended. It’s enough braking power to send you forward in your seat. On my current trip driving through Nevada to Idaho it happened approximately 5 times within 20 miles before I gave up and turned it off. I have also experienced problems before where the car merges lanes on the freeway but does not take into consideration the car in the lane that it’s merging into. Accident waiting to happen.
Mfg Campaign: 11472581
Recall Date: Jul 6, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom breaking system continuously is stopping out of no where. Happens when vehicle is on autopilot and also happens when vehicle is on cruise control. It slams the brakes and lowers speed approximately 20 MPH’s in a matter of a second. Seriously increasing the chance of being rear ended. It’s enough braking power to send you forward in your seat. On my current trip driving through Nevada to Idaho it happened approximately 5 times within 20 miles before I gave up and turned it off. I have also experienced problems before where the car merges lanes on the freeway but does not take into consideration the car in the lane that it’s merging into. Accident waiting to happen.
Corrective Action:
Phantom breaking system continuously is stopping out of no where. Happens when vehicle is on autopilot and also happens when vehicle is on cruise control. It slams the brakes and lowers speed approximately 20 MPH’s in a matter of a second. Seriously increasing the chance of being rear ended. It’s enough braking power to send you forward in your seat. On my current trip driving through Nevada to Idaho it happened approximately 5 times within 20 miles before I gave up and turned it off. I have also experienced problems before where the car merges lanes on the freeway but does not take into consideration the car in the lane that it’s merging into. Accident waiting to happen.
Additional Notes:
Phantom breaking system continuously is stopping out of no where. Happens when vehicle is on autopilot and also happens when vehicle is on cruise control. It slams the brakes and lowers speed approximately 20 MPH’s in a matter of a second. Seriously increasing the chance of being rear ended. It’s enough braking power to send you forward in your seat. On my current trip driving through Nevada to Idaho it happened approximately 5 times within 20 miles before I gave up and turned it off. I have also experienced problems before where the car merges lanes on the freeway but does not take into consideration the car in the lane that it’s merging into. Accident waiting to happen.
Mfg Campaign: 11472581
Recall Date: Jul 6, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Phantom breaking system continuously is stopping out of no where. Happens when vehicle is on autopilot and also happens when vehicle is on cruise control. It slams the brakes and lowers speed approximately 20 MPH’s in a matter of a second. Seriously increasing the chance of being rear ended. It’s enough braking power to send you forward in your seat. On my current trip driving through Nevada to Idaho it happened approximately 5 times within 20 miles before I gave up and turned it off. I have also experienced problems before where the car merges lanes on the freeway but does not take into consideration the car in the lane that it’s merging into. Accident waiting to happen.
Corrective Action:
Phantom breaking system continuously is stopping out of no where. Happens when vehicle is on autopilot and also happens when vehicle is on cruise control. It slams the brakes and lowers speed approximately 20 MPH’s in a matter of a second. Seriously increasing the chance of being rear ended. It’s enough braking power to send you forward in your seat. On my current trip driving through Nevada to Idaho it happened approximately 5 times within 20 miles before I gave up and turned it off. I have also experienced problems before where the car merges lanes on the freeway but does not take into consideration the car in the lane that it’s merging into. Accident waiting to happen.
Additional Notes:
Phantom breaking system continuously is stopping out of no where. Happens when vehicle is on autopilot and also happens when vehicle is on cruise control. It slams the brakes and lowers speed approximately 20 MPH’s in a matter of a second. Seriously increasing the chance of being rear ended. It’s enough braking power to send you forward in your seat. On my current trip driving through Nevada to Idaho it happened approximately 5 times within 20 miles before I gave up and turned it off. I have also experienced problems before where the car merges lanes on the freeway but does not take into consideration the car in the lane that it’s merging into. Accident waiting to happen.
Mfg Campaign: 11472581
Recall Date: Jul 6, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving in our new 2022 Tesla doing 55 mph using the adaptive cruise control, not on auto pilot. We were on a divided highway, a few cars coming from the opposite lane, nothing in front of us when without warning the car heavily braked. It frightened us and I pressed the accelerator and the car continued without any further incident, but the episode was scary because earlier in the day we were driving on a heavily traveled interstate where such an episode could easily have caused a collision
Corrective Action:
I was driving in our new 2022 Tesla doing 55 mph using the adaptive cruise control, not on auto pilot. We were on a divided highway, a few cars coming from the opposite lane, nothing in front of us when without warning the car heavily braked. It frightened us and I pressed the accelerator and the car continued without any further incident, but the episode was scary because earlier in the day we were driving on a heavily traveled interstate where such an episode could easily have caused a collision
Additional Notes:
I was driving in our new 2022 Tesla doing 55 mph using the adaptive cruise control, not on auto pilot. We were on a divided highway, a few cars coming from the opposite lane, nothing in front of us when without warning the car heavily braked. It frightened us and I pressed the accelerator and the car continued without any further incident, but the episode was scary because earlier in the day we were driving on a heavily traveled interstate where such an episode could easily have caused a collision
Mfg Campaign: 11472623
Recall Date: Jul 6, 2022
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