Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Taking two 300+ mile trips, last Friday (June 24)and yesterday Monday (June 27), while on Auto Pilot with the cruise at either 80 or 85, the car had multiple phantom braking issues. The car would decelerate between 10-20 miles instantly with no obstacles or other cars around. This happened at least 10 times total with both trips. So much so that I have no confidence in using this feature again. It's horrifying when it happens.
Corrective Action:
Taking two 300+ mile trips, last Friday (June 24)and yesterday Monday (June 27), while on Auto Pilot with the cruise at either 80 or 85, the car had multiple phantom braking issues. The car would decelerate between 10-20 miles instantly with no obstacles or other cars around. This happened at least 10 times total with both trips. So much so that I have no confidence in using this feature again. It's horrifying when it happens.
Additional Notes:
Taking two 300+ mile trips, last Friday (June 24)and yesterday Monday (June 27), while on Auto Pilot with the cruise at either 80 or 85, the car had multiple phantom braking issues. The car would decelerate between 10-20 miles instantly with no obstacles or other cars around. This happened at least 10 times total with both trips. So much so that I have no confidence in using this feature again. It's horrifying when it happens.
Mfg Campaign: 11471333
Recall Date: Jun 28, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Taking two 300+ mile trips, last Friday (June 24)and yesterday Monday (June 27), while on Auto Pilot with the cruise at either 80 or 85, the car had multiple phantom braking issues. The car would decelerate between 10-20 miles instantly with no obstacles or other cars around. This happened at least 10 times total with both trips. So much so that I have no confidence in using this feature again. It's horrifying when it happens.
Corrective Action:
Taking two 300+ mile trips, last Friday (June 24)and yesterday Monday (June 27), while on Auto Pilot with the cruise at either 80 or 85, the car had multiple phantom braking issues. The car would decelerate between 10-20 miles instantly with no obstacles or other cars around. This happened at least 10 times total with both trips. So much so that I have no confidence in using this feature again. It's horrifying when it happens.
Additional Notes:
Taking two 300+ mile trips, last Friday (June 24)and yesterday Monday (June 27), while on Auto Pilot with the cruise at either 80 or 85, the car had multiple phantom braking issues. The car would decelerate between 10-20 miles instantly with no obstacles or other cars around. This happened at least 10 times total with both trips. So much so that I have no confidence in using this feature again. It's horrifying when it happens.
Mfg Campaign: 11471333
Recall Date: Jun 28, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
We are on a trip from California to Indiana and have had 9 instances so far of the car suddenly stopping while the cruise control is on. The last incident we are doing 75 mph and car stopped suddenly and car following us almost hit us and driver was pissed to the extent of road rage. This needs to be addressed!!
Corrective Action:
We are on a trip from California to Indiana and have had 9 instances so far of the car suddenly stopping while the cruise control is on. The last incident we are doing 75 mph and car stopped suddenly and car following us almost hit us and driver was pissed to the extent of road rage. This needs to be addressed!!
Additional Notes:
We are on a trip from California to Indiana and have had 9 instances so far of the car suddenly stopping while the cruise control is on. The last incident we are doing 75 mph and car stopped suddenly and car following us almost hit us and driver was pissed to the extent of road rage. This needs to be addressed!!
Mfg Campaign: 11471367
Recall Date: Jun 28, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
We are on a trip from California to Indiana and have had 9 instances so far of the car suddenly stopping while the cruise control is on. The last incident we are doing 75 mph and car stopped suddenly and car following us almost hit us and driver was pissed to the extent of road rage. This needs to be addressed!!
Corrective Action:
We are on a trip from California to Indiana and have had 9 instances so far of the car suddenly stopping while the cruise control is on. The last incident we are doing 75 mph and car stopped suddenly and car following us almost hit us and driver was pissed to the extent of road rage. This needs to be addressed!!
Additional Notes:
We are on a trip from California to Indiana and have had 9 instances so far of the car suddenly stopping while the cruise control is on. The last incident we are doing 75 mph and car stopped suddenly and car following us almost hit us and driver was pissed to the extent of road rage. This needs to be addressed!!
Mfg Campaign: 11471367
Recall Date: Jun 28, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We are on a trip from California to Indiana and have had 9 instances so far of the car suddenly stopping while the cruise control is on. The last incident we are doing 75 mph and car stopped suddenly and car following us almost hit us and driver was pissed to the extent of road rage. This needs to be addressed!!
Corrective Action:
We are on a trip from California to Indiana and have had 9 instances so far of the car suddenly stopping while the cruise control is on. The last incident we are doing 75 mph and car stopped suddenly and car following us almost hit us and driver was pissed to the extent of road rage. This needs to be addressed!!
Additional Notes:
We are on a trip from California to Indiana and have had 9 instances so far of the car suddenly stopping while the cruise control is on. The last incident we are doing 75 mph and car stopped suddenly and car following us almost hit us and driver was pissed to the extent of road rage. This needs to be addressed!!
Mfg Campaign: 11471367
Recall Date: Jun 28, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Phantom braking at interstate speeds when vehicle was in autosteer. On a recent 600+ mile day trip I experienced 5 separate instances of instant phantom braking when the car was travelling between 70 and 75mph with autosteer on. The car would brake violently from 70mph to around 50mph in milliseconds without any observable obstacles and no visual or audible warnings from the car. The driver notification log does not show any instance of the event.
Corrective Action:
Phantom braking at interstate speeds when vehicle was in autosteer. On a recent 600+ mile day trip I experienced 5 separate instances of instant phantom braking when the car was travelling between 70 and 75mph with autosteer on. The car would brake violently from 70mph to around 50mph in milliseconds without any observable obstacles and no visual or audible warnings from the car. The driver notification log does not show any instance of the event.
Additional Notes:
Phantom braking at interstate speeds when vehicle was in autosteer. On a recent 600+ mile day trip I experienced 5 separate instances of instant phantom braking when the car was travelling between 70 and 75mph with autosteer on. The car would brake violently from 70mph to around 50mph in milliseconds without any observable obstacles and no visual or audible warnings from the car. The driver notification log does not show any instance of the event.
Mfg Campaign: 11471110
Recall Date: Jun 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom braking at interstate speeds when vehicle was in autosteer. On a recent 600+ mile day trip I experienced 5 separate instances of instant phantom braking when the car was travelling between 70 and 75mph with autosteer on. The car would brake violently from 70mph to around 50mph in milliseconds without any observable obstacles and no visual or audible warnings from the car. The driver notification log does not show any instance of the event.
Corrective Action:
Phantom braking at interstate speeds when vehicle was in autosteer. On a recent 600+ mile day trip I experienced 5 separate instances of instant phantom braking when the car was travelling between 70 and 75mph with autosteer on. The car would brake violently from 70mph to around 50mph in milliseconds without any observable obstacles and no visual or audible warnings from the car. The driver notification log does not show any instance of the event.
Additional Notes:
Phantom braking at interstate speeds when vehicle was in autosteer. On a recent 600+ mile day trip I experienced 5 separate instances of instant phantom braking when the car was travelling between 70 and 75mph with autosteer on. The car would brake violently from 70mph to around 50mph in milliseconds without any observable obstacles and no visual or audible warnings from the car. The driver notification log does not show any instance of the event.
Mfg Campaign: 11471110
Recall Date: Jun 27, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
At least 6 times on a trip today the traffic aware cruise control cut out and slowed the vehicle dramatically for absolutely no reason. If there was a vehicle close behind me, there would likely have been a collision. The weather was clear with no vehicles remotely close to me. About 1/2 the incidents were on a two lane road in the California desert. Other dramatic events were on interstate highway when my vehicle had just passed an off-ramp, I was in the right hand lane. Tesla has been notified via a bug report each time it happened. Tesla is aware of the problem and says we don't need to take the vehicle to a service center.
Corrective Action:
At least 6 times on a trip today the traffic aware cruise control cut out and slowed the vehicle dramatically for absolutely no reason. If there was a vehicle close behind me, there would likely have been a collision. The weather was clear with no vehicles remotely close to me. About 1/2 the incidents were on a two lane road in the California desert. Other dramatic events were on interstate highway when my vehicle had just passed an off-ramp, I was in the right hand lane. Tesla has been notified via a bug report each time it happened. Tesla is aware of the problem and says we don't need to take the vehicle to a service center.
Additional Notes:
At least 6 times on a trip today the traffic aware cruise control cut out and slowed the vehicle dramatically for absolutely no reason. If there was a vehicle close behind me, there would likely have been a collision. The weather was clear with no vehicles remotely close to me. About 1/2 the incidents were on a two lane road in the California desert. Other dramatic events were on interstate highway when my vehicle had just passed an off-ramp, I was in the right hand lane. Tesla has been notified via a bug report each time it happened. Tesla is aware of the problem and says we don't need to take the vehicle to a service center.
Mfg Campaign: 11471249
Recall Date: Jun 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
At least 6 times on a trip today the traffic aware cruise control cut out and slowed the vehicle dramatically for absolutely no reason. If there was a vehicle close behind me, there would likely have been a collision. The weather was clear with no vehicles remotely close to me. About 1/2 the incidents were on a two lane road in the California desert. Other dramatic events were on interstate highway when my vehicle had just passed an off-ramp, I was in the right hand lane. Tesla has been notified via a bug report each time it happened. Tesla is aware of the problem and says we don't need to take the vehicle to a service center.
Corrective Action:
At least 6 times on a trip today the traffic aware cruise control cut out and slowed the vehicle dramatically for absolutely no reason. If there was a vehicle close behind me, there would likely have been a collision. The weather was clear with no vehicles remotely close to me. About 1/2 the incidents were on a two lane road in the California desert. Other dramatic events were on interstate highway when my vehicle had just passed an off-ramp, I was in the right hand lane. Tesla has been notified via a bug report each time it happened. Tesla is aware of the problem and says we don't need to take the vehicle to a service center.
Additional Notes:
At least 6 times on a trip today the traffic aware cruise control cut out and slowed the vehicle dramatically for absolutely no reason. If there was a vehicle close behind me, there would likely have been a collision. The weather was clear with no vehicles remotely close to me. About 1/2 the incidents were on a two lane road in the California desert. Other dramatic events were on interstate highway when my vehicle had just passed an off-ramp, I was in the right hand lane. Tesla has been notified via a bug report each time it happened. Tesla is aware of the problem and says we don't need to take the vehicle to a service center.
Mfg Campaign: 11471249
Recall Date: Jun 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
At least 6 times on a trip today the traffic aware cruise control cut out and slowed the vehicle dramatically for absolutely no reason. If there was a vehicle close behind me, there would likely have been a collision. The weather was clear with no vehicles remotely close to me. About 1/2 the incidents were on a two lane road in the California desert. Other dramatic events were on interstate highway when my vehicle had just passed an off-ramp, I was in the right hand lane. Tesla has been notified via a bug report each time it happened. Tesla is aware of the problem and says we don't need to take the vehicle to a service center.
Corrective Action:
At least 6 times on a trip today the traffic aware cruise control cut out and slowed the vehicle dramatically for absolutely no reason. If there was a vehicle close behind me, there would likely have been a collision. The weather was clear with no vehicles remotely close to me. About 1/2 the incidents were on a two lane road in the California desert. Other dramatic events were on interstate highway when my vehicle had just passed an off-ramp, I was in the right hand lane. Tesla has been notified via a bug report each time it happened. Tesla is aware of the problem and says we don't need to take the vehicle to a service center.
Additional Notes:
At least 6 times on a trip today the traffic aware cruise control cut out and slowed the vehicle dramatically for absolutely no reason. If there was a vehicle close behind me, there would likely have been a collision. The weather was clear with no vehicles remotely close to me. About 1/2 the incidents were on a two lane road in the California desert. Other dramatic events were on interstate highway when my vehicle had just passed an off-ramp, I was in the right hand lane. Tesla has been notified via a bug report each time it happened. Tesla is aware of the problem and says we don't need to take the vehicle to a service center.
Mfg Campaign: 11471249
Recall Date: Jun 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
My car continues to slam on the brakes completely at random while using cruise control. This is unsafe because it could easily cause a collision from the vehicle behind me. It also causes road rage because people think I am brake-checking them. Someone waved a gun at me after my car braked randomly in front of them on interstate 10 in Phoenix. Tesla service center says this is currently normal behavior for Teslas without radar and nothing can be done. They offered troubleshooting options which I tried, but there has been no change. My car has no warning lights present.
Corrective Action:
My car continues to slam on the brakes completely at random while using cruise control. This is unsafe because it could easily cause a collision from the vehicle behind me. It also causes road rage because people think I am brake-checking them. Someone waved a gun at me after my car braked randomly in front of them on interstate 10 in Phoenix. Tesla service center says this is currently normal behavior for Teslas without radar and nothing can be done. They offered troubleshooting options which I tried, but there has been no change. My car has no warning lights present.
Additional Notes:
My car continues to slam on the brakes completely at random while using cruise control. This is unsafe because it could easily cause a collision from the vehicle behind me. It also causes road rage because people think I am brake-checking them. Someone waved a gun at me after my car braked randomly in front of them on interstate 10 in Phoenix. Tesla service center says this is currently normal behavior for Teslas without radar and nothing can be done. They offered troubleshooting options which I tried, but there has been no change. My car has no warning lights present.
Mfg Campaign: 11470996
Recall Date: Jun 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My car continues to slam on the brakes completely at random while using cruise control. This is unsafe because it could easily cause a collision from the vehicle behind me. It also causes road rage because people think I am brake-checking them. Someone waved a gun at me after my car braked randomly in front of them on interstate 10 in Phoenix. Tesla service center says this is currently normal behavior for Teslas without radar and nothing can be done. They offered troubleshooting options which I tried, but there has been no change. My car has no warning lights present.
Corrective Action:
My car continues to slam on the brakes completely at random while using cruise control. This is unsafe because it could easily cause a collision from the vehicle behind me. It also causes road rage because people think I am brake-checking them. Someone waved a gun at me after my car braked randomly in front of them on interstate 10 in Phoenix. Tesla service center says this is currently normal behavior for Teslas without radar and nothing can be done. They offered troubleshooting options which I tried, but there has been no change. My car has no warning lights present.
Additional Notes:
My car continues to slam on the brakes completely at random while using cruise control. This is unsafe because it could easily cause a collision from the vehicle behind me. It also causes road rage because people think I am brake-checking them. Someone waved a gun at me after my car braked randomly in front of them on interstate 10 in Phoenix. Tesla service center says this is currently normal behavior for Teslas without radar and nothing can be done. They offered troubleshooting options which I tried, but there has been no change. My car has no warning lights present.
Mfg Campaign: 11470996
Recall Date: Jun 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My car continues to slam on the brakes completely at random while using cruise control. This is unsafe because it could easily cause a collision from the vehicle behind me. It also causes road rage because people think I am brake-checking them. Someone waved a gun at me after my car braked randomly in front of them on interstate 10 in Phoenix. Tesla service center says this is currently normal behavior for Teslas without radar and nothing can be done. They offered troubleshooting options which I tried, but there has been no change. My car has no warning lights present.
Corrective Action:
My car continues to slam on the brakes completely at random while using cruise control. This is unsafe because it could easily cause a collision from the vehicle behind me. It also causes road rage because people think I am brake-checking them. Someone waved a gun at me after my car braked randomly in front of them on interstate 10 in Phoenix. Tesla service center says this is currently normal behavior for Teslas without radar and nothing can be done. They offered troubleshooting options which I tried, but there has been no change. My car has no warning lights present.
Additional Notes:
My car continues to slam on the brakes completely at random while using cruise control. This is unsafe because it could easily cause a collision from the vehicle behind me. It also causes road rage because people think I am brake-checking them. Someone waved a gun at me after my car braked randomly in front of them on interstate 10 in Phoenix. Tesla service center says this is currently normal behavior for Teslas without radar and nothing can be done. They offered troubleshooting options which I tried, but there has been no change. My car has no warning lights present.
Mfg Campaign: 11470996
Recall Date: Jun 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving on the Interstate in Montana I-90 at 75 MPH using the adaptive cruise control when suddenly the car began full braking nearly resulting in my loss of control of the vehicle. I noticed no warning sounds or lights. Fortunately, there was no one immediately behind me or the car would have been rear-ended. It happened when the road was curving to the left and there was a tractor-trailer parked in the right breakdown lane. I suspect the car’s adaptive program assumed the parked truck was stopped on the road in front of me and applied the brakes.
Corrective Action:
I was driving on the Interstate in Montana I-90 at 75 MPH using the adaptive cruise control when suddenly the car began full braking nearly resulting in my loss of control of the vehicle. I noticed no warning sounds or lights. Fortunately, there was no one immediately behind me or the car would have been rear-ended. It happened when the road was curving to the left and there was a tractor-trailer parked in the right breakdown lane. I suspect the car’s adaptive program assumed the parked truck was stopped on the road in front of me and applied the brakes.
Additional Notes:
I was driving on the Interstate in Montana I-90 at 75 MPH using the adaptive cruise control when suddenly the car began full braking nearly resulting in my loss of control of the vehicle. I noticed no warning sounds or lights. Fortunately, there was no one immediately behind me or the car would have been rear-ended. It happened when the road was curving to the left and there was a tractor-trailer parked in the right breakdown lane. I suspect the car’s adaptive program assumed the parked truck was stopped on the road in front of me and applied the brakes.
Mfg Campaign: 11470998
Recall Date: Jun 26, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I’ve only had my car for 2 days and have had 6-7 phantom braking issues. First day I was driving home from KC, MO after picking up my new car. 4 random stops with the brakes. Some as we approach a (under) bridge, some the top of a hill. Is it falsely detecting radiant heat as an object? Second day same thing, but on new software update (6-25-22). Shorter trip, so fewer incidents. I recall one where no cars were in from of us and there was some asphalt patches on concrete highway. This triggered emergency brakes again.
Corrective Action:
I’ve only had my car for 2 days and have had 6-7 phantom braking issues. First day I was driving home from KC, MO after picking up my new car. 4 random stops with the brakes. Some as we approach a (under) bridge, some the top of a hill. Is it falsely detecting radiant heat as an object? Second day same thing, but on new software update (6-25-22). Shorter trip, so fewer incidents. I recall one where no cars were in from of us and there was some asphalt patches on concrete highway. This triggered emergency brakes again.
Additional Notes:
I’ve only had my car for 2 days and have had 6-7 phantom braking issues. First day I was driving home from KC, MO after picking up my new car. 4 random stops with the brakes. Some as we approach a (under) bridge, some the top of a hill. Is it falsely detecting radiant heat as an object? Second day same thing, but on new software update (6-25-22). Shorter trip, so fewer incidents. I recall one where no cars were in from of us and there was some asphalt patches on concrete highway. This triggered emergency brakes again.
Mfg Campaign: 11471015
Recall Date: Jun 26, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I’ve only had my car for 2 days and have had 6-7 phantom braking issues. First day I was driving home from KC, MO after picking up my new car. 4 random stops with the brakes. Some as we approach a (under) bridge, some the top of a hill. Is it falsely detecting radiant heat as an object? Second day same thing, but on new software update (6-25-22). Shorter trip, so fewer incidents. I recall one where no cars were in from of us and there was some asphalt patches on concrete highway. This triggered emergency brakes again.
Corrective Action:
I’ve only had my car for 2 days and have had 6-7 phantom braking issues. First day I was driving home from KC, MO after picking up my new car. 4 random stops with the brakes. Some as we approach a (under) bridge, some the top of a hill. Is it falsely detecting radiant heat as an object? Second day same thing, but on new software update (6-25-22). Shorter trip, so fewer incidents. I recall one where no cars were in from of us and there was some asphalt patches on concrete highway. This triggered emergency brakes again.
Additional Notes:
I’ve only had my car for 2 days and have had 6-7 phantom braking issues. First day I was driving home from KC, MO after picking up my new car. 4 random stops with the brakes. Some as we approach a (under) bridge, some the top of a hill. Is it falsely detecting radiant heat as an object? Second day same thing, but on new software update (6-25-22). Shorter trip, so fewer incidents. I recall one where no cars were in from of us and there was some asphalt patches on concrete highway. This triggered emergency brakes again.
Mfg Campaign: 11471015
Recall Date: Jun 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I’ve only had my car for 2 days and have had 6-7 phantom braking issues. First day I was driving home from KC, MO after picking up my new car. 4 random stops with the brakes. Some as we approach a (under) bridge, some the top of a hill. Is it falsely detecting radiant heat as an object? Second day same thing, but on new software update (6-25-22). Shorter trip, so fewer incidents. I recall one where no cars were in from of us and there was some asphalt patches on concrete highway. This triggered emergency brakes again.
Corrective Action:
I’ve only had my car for 2 days and have had 6-7 phantom braking issues. First day I was driving home from KC, MO after picking up my new car. 4 random stops with the brakes. Some as we approach a (under) bridge, some the top of a hill. Is it falsely detecting radiant heat as an object? Second day same thing, but on new software update (6-25-22). Shorter trip, so fewer incidents. I recall one where no cars were in from of us and there was some asphalt patches on concrete highway. This triggered emergency brakes again.
Additional Notes:
I’ve only had my car for 2 days and have had 6-7 phantom braking issues. First day I was driving home from KC, MO after picking up my new car. 4 random stops with the brakes. Some as we approach a (under) bridge, some the top of a hill. Is it falsely detecting radiant heat as an object? Second day same thing, but on new software update (6-25-22). Shorter trip, so fewer incidents. I recall one where no cars were in from of us and there was some asphalt patches on concrete highway. This triggered emergency brakes again.
Mfg Campaign: 11471015
Recall Date: Jun 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
while driving from Arlington, VA to Haymarket, VA on Interstate 66, i was using Tesla Autopilot (adaptive cruise control) and experienced several instances of sudden braking for no obvious reason. Depending on the location, the car braked suddenly, without any warning, from 65 MPH to 42 MPH, again from 65 to 45, 65 to 38, and 65 to 49. In each case, I was driving in the right lane (of 4 lanes). In these cases, the cars in front of me were a long distance away, perhaps a quarter of a mile. There were no cars in the lane adjacent to me. The braking was sudden and severe, dropping form 65 to 42 in one second. This was both scary and dangerous. Twice there was a car behind me, following at a safe distance that had to swerve out of the right lane to avoid an accident. During this same drive, there were 2 other instances of braking that appeared to be correct: once while driving under an overpass and once in an area of construction where the extreme right part of my lane has a raised section that caused the car to tilt significantly. These 2 instances were what I would have expected.
Corrective Action:
while driving from Arlington, VA to Haymarket, VA on Interstate 66, i was using Tesla Autopilot (adaptive cruise control) and experienced several instances of sudden braking for no obvious reason. Depending on the location, the car braked suddenly, without any warning, from 65 MPH to 42 MPH, again from 65 to 45, 65 to 38, and 65 to 49. In each case, I was driving in the right lane (of 4 lanes). In these cases, the cars in front of me were a long distance away, perhaps a quarter of a mile. There were no cars in the lane adjacent to me. The braking was sudden and severe, dropping form 65 to 42 in one second. This was both scary and dangerous. Twice there was a car behind me, following at a safe distance that had to swerve out of the right lane to avoid an accident. During this same drive, there were 2 other instances of braking that appeared to be correct: once while driving under an overpass and once in an area of construction where the extreme right part of my lane has a raised section that caused the car to tilt significantly. These 2 instances were what I would have expected.
Additional Notes:
while driving from Arlington, VA to Haymarket, VA on Interstate 66, i was using Tesla Autopilot (adaptive cruise control) and experienced several instances of sudden braking for no obvious reason. Depending on the location, the car braked suddenly, without any warning, from 65 MPH to 42 MPH, again from 65 to 45, 65 to 38, and 65 to 49. In each case, I was driving in the right lane (of 4 lanes). In these cases, the cars in front of me were a long distance away, perhaps a quarter of a mile. There were no cars in the lane adjacent to me. The braking was sudden and severe, dropping form 65 to 42 in one second. This was both scary and dangerous. Twice there was a car behind me, following at a safe distance that had to swerve out of the right lane to avoid an accident. During this same drive, there were 2 other instances of braking that appeared to be correct: once while driving under an overpass and once in an area of construction where the extreme right part of my lane has a raised section that caused the car to tilt significantly. These 2 instances were what I would have expected.
Mfg Campaign: 11471056
Recall Date: Jun 26, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Cruise control was set to 70 mph on main turnpike. Shortly thereafter the car slammed on the brakes without any traffic around bringing the car almost instantly down to 45 mph. Had to override brakes by stepping on accelerator.
Corrective Action:
Cruise control was set to 70 mph on main turnpike. Shortly thereafter the car slammed on the brakes without any traffic around bringing the car almost instantly down to 45 mph. Had to override brakes by stepping on accelerator.
Additional Notes:
Cruise control was set to 70 mph on main turnpike. Shortly thereafter the car slammed on the brakes without any traffic around bringing the car almost instantly down to 45 mph. Had to override brakes by stepping on accelerator.
Mfg Campaign: 11470965
Recall Date: Jun 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Cruise control was set to 70 mph on main turnpike. Shortly thereafter the car slammed on the brakes without any traffic around bringing the car almost instantly down to 45 mph. Had to override brakes by stepping on accelerator.
Corrective Action:
Cruise control was set to 70 mph on main turnpike. Shortly thereafter the car slammed on the brakes without any traffic around bringing the car almost instantly down to 45 mph. Had to override brakes by stepping on accelerator.
Additional Notes:
Cruise control was set to 70 mph on main turnpike. Shortly thereafter the car slammed on the brakes without any traffic around bringing the car almost instantly down to 45 mph. Had to override brakes by stepping on accelerator.
Mfg Campaign: 11470965
Recall Date: Jun 25, 2022
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