Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving, car just cut down in speed and prevented being driven faster than 50 mph. A yellow turtle appeared. Went to charge the vehicle. Vehicle wouldn't accept charging anymore. Manufacturer confirmed vehicle at fault and repaired under warranty.
Corrective Action:
While driving, car just cut down in speed and prevented being driven faster than 50 mph. A yellow turtle appeared. Went to charge the vehicle. Vehicle wouldn't accept charging anymore. Manufacturer confirmed vehicle at fault and repaired under warranty.
Additional Notes:
While driving, car just cut down in speed and prevented being driven faster than 50 mph. A yellow turtle appeared. Went to charge the vehicle. Vehicle wouldn't accept charging anymore. Manufacturer confirmed vehicle at fault and repaired under warranty.
Mfg Campaign: 11477019
Recall Date: Aug 1, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using cruise control, for no apparent reason, the car rapidly slowed as if the brakes had been applied. This occurred multiple times before I stopped trying to use cruise control.
Corrective Action:
While using cruise control, for no apparent reason, the car rapidly slowed as if the brakes had been applied. This occurred multiple times before I stopped trying to use cruise control.
Additional Notes:
While using cruise control, for no apparent reason, the car rapidly slowed as if the brakes had been applied. This occurred multiple times before I stopped trying to use cruise control.
Mfg Campaign: 11476804
Recall Date: Jul 31, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated while driving 75 MPH with cruise control activated, the vehicle experienced phantom braking. The contact also stated there were no vehicles nearby. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated while driving 75 MPH with cruise control activated, the vehicle experienced phantom braking. The contact also stated there were no vehicles nearby. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated while driving 75 MPH with cruise control activated, the vehicle experienced phantom braking. The contact also stated there were no vehicles nearby. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.
Mfg Campaign: 11476536
Recall Date: Jul 29, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Multiple Phantom braking events with hard deceleration which nearly caused the car behind me to rear end my vehicle. Car suddenly braked and speed Was reduced from 72 mph to 55 mph before I could disengage the autopilot. At the time nearest vehicle In front of me was a over 1/2 mile away. Was traveling West bound around 0800 issue was severe enough that I did not trust reactivating the system until I reached my destination and could put the car in park. This was the second such episode in phantom braking in less than a week. The episode last week occurred as I was approaching a bridge and I am guessing the car mistook the shadow across the road as a vehicle
Corrective Action:
Multiple Phantom braking events with hard deceleration which nearly caused the car behind me to rear end my vehicle. Car suddenly braked and speed Was reduced from 72 mph to 55 mph before I could disengage the autopilot. At the time nearest vehicle In front of me was a over 1/2 mile away. Was traveling West bound around 0800 issue was severe enough that I did not trust reactivating the system until I reached my destination and could put the car in park. This was the second such episode in phantom braking in less than a week. The episode last week occurred as I was approaching a bridge and I am guessing the car mistook the shadow across the road as a vehicle
Additional Notes:
Multiple Phantom braking events with hard deceleration which nearly caused the car behind me to rear end my vehicle. Car suddenly braked and speed Was reduced from 72 mph to 55 mph before I could disengage the autopilot. At the time nearest vehicle In front of me was a over 1/2 mile away. Was traveling West bound around 0800 issue was severe enough that I did not trust reactivating the system until I reached my destination and could put the car in park. This was the second such episode in phantom braking in less than a week. The episode last week occurred as I was approaching a bridge and I am guessing the car mistook the shadow across the road as a vehicle
Mfg Campaign: 11476562
Recall Date: Jul 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Multiple Phantom braking events with hard deceleration which nearly caused the car behind me to rear end my vehicle. Car suddenly braked and speed Was reduced from 72 mph to 55 mph before I could disengage the autopilot. At the time nearest vehicle In front of me was a over 1/2 mile away. Was traveling West bound around 0800 issue was severe enough that I did not trust reactivating the system until I reached my destination and could put the car in park. This was the second such episode in phantom braking in less than a week. The episode last week occurred as I was approaching a bridge and I am guessing the car mistook the shadow across the road as a vehicle
Corrective Action:
Multiple Phantom braking events with hard deceleration which nearly caused the car behind me to rear end my vehicle. Car suddenly braked and speed Was reduced from 72 mph to 55 mph before I could disengage the autopilot. At the time nearest vehicle In front of me was a over 1/2 mile away. Was traveling West bound around 0800 issue was severe enough that I did not trust reactivating the system until I reached my destination and could put the car in park. This was the second such episode in phantom braking in less than a week. The episode last week occurred as I was approaching a bridge and I am guessing the car mistook the shadow across the road as a vehicle
Additional Notes:
Multiple Phantom braking events with hard deceleration which nearly caused the car behind me to rear end my vehicle. Car suddenly braked and speed Was reduced from 72 mph to 55 mph before I could disengage the autopilot. At the time nearest vehicle In front of me was a over 1/2 mile away. Was traveling West bound around 0800 issue was severe enough that I did not trust reactivating the system until I reached my destination and could put the car in park. This was the second such episode in phantom braking in less than a week. The episode last week occurred as I was approaching a bridge and I am guessing the car mistook the shadow across the road as a vehicle
Mfg Campaign: 11476562
Recall Date: Jul 29, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving on a 2 lane highway on July 15, 2022, using Cruise Control. A tractor trailer was approaching me. The truck did not cross the center line. There was no concern of a potential problem. With no warning, The Tesla applied extremely hard braking. I had no idea for the reason, afterwards I thought that the motors failed & ceased. If the right brake did not grip as much as the left, the car would have been steered into the other lane into the path of the truck, death would most likely have resulted. The car also braked for side roads, not as intensely as when the truck was approaching. A Tesla rep was notified with a request for immediate repair. The Tesla Rep downplayed / minimized the issue and stated that the issue could be resolved in an update (with no time frame). I am in fear of using Cruise Control on 2 Lane roads.
Corrective Action:
Driving on a 2 lane highway on July 15, 2022, using Cruise Control. A tractor trailer was approaching me. The truck did not cross the center line. There was no concern of a potential problem. With no warning, The Tesla applied extremely hard braking. I had no idea for the reason, afterwards I thought that the motors failed & ceased. If the right brake did not grip as much as the left, the car would have been steered into the other lane into the path of the truck, death would most likely have resulted. The car also braked for side roads, not as intensely as when the truck was approaching. A Tesla rep was notified with a request for immediate repair. The Tesla Rep downplayed / minimized the issue and stated that the issue could be resolved in an update (with no time frame). I am in fear of using Cruise Control on 2 Lane roads.
Additional Notes:
Driving on a 2 lane highway on July 15, 2022, using Cruise Control. A tractor trailer was approaching me. The truck did not cross the center line. There was no concern of a potential problem. With no warning, The Tesla applied extremely hard braking. I had no idea for the reason, afterwards I thought that the motors failed & ceased. If the right brake did not grip as much as the left, the car would have been steered into the other lane into the path of the truck, death would most likely have resulted. The car also braked for side roads, not as intensely as when the truck was approaching. A Tesla rep was notified with a request for immediate repair. The Tesla Rep downplayed / minimized the issue and stated that the issue could be resolved in an update (with no time frame). I am in fear of using Cruise Control on 2 Lane roads.
Mfg Campaign: 11476616
Recall Date: Jul 29, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving on a 2 lane highway on July 15, 2022, using Cruise Control. A tractor trailer was approaching me. The truck did not cross the center line. There was no concern of a potential problem. With no warning, The Tesla applied extremely hard braking. I had no idea for the reason, afterwards I thought that the motors failed & ceased. If the right brake did not grip as much as the left, the car would have been steered into the other lane into the path of the truck, death would most likely have resulted. The car also braked for side roads, not as intensely as when the truck was approaching. A Tesla rep was notified with a request for immediate repair. The Tesla Rep downplayed / minimized the issue and stated that the issue could be resolved in an update (with no time frame). I am in fear of using Cruise Control on 2 Lane roads.
Corrective Action:
Driving on a 2 lane highway on July 15, 2022, using Cruise Control. A tractor trailer was approaching me. The truck did not cross the center line. There was no concern of a potential problem. With no warning, The Tesla applied extremely hard braking. I had no idea for the reason, afterwards I thought that the motors failed & ceased. If the right brake did not grip as much as the left, the car would have been steered into the other lane into the path of the truck, death would most likely have resulted. The car also braked for side roads, not as intensely as when the truck was approaching. A Tesla rep was notified with a request for immediate repair. The Tesla Rep downplayed / minimized the issue and stated that the issue could be resolved in an update (with no time frame). I am in fear of using Cruise Control on 2 Lane roads.
Additional Notes:
Driving on a 2 lane highway on July 15, 2022, using Cruise Control. A tractor trailer was approaching me. The truck did not cross the center line. There was no concern of a potential problem. With no warning, The Tesla applied extremely hard braking. I had no idea for the reason, afterwards I thought that the motors failed & ceased. If the right brake did not grip as much as the left, the car would have been steered into the other lane into the path of the truck, death would most likely have resulted. The car also braked for side roads, not as intensely as when the truck was approaching. A Tesla rep was notified with a request for immediate repair. The Tesla Rep downplayed / minimized the issue and stated that the issue could be resolved in an update (with no time frame). I am in fear of using Cruise Control on 2 Lane roads.
Mfg Campaign: 11476616
Recall Date: Jul 29, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
In autopilot the car would brake hard for no reason and road clear in front of vehicle
Corrective Action:
In autopilot the car would brake hard for no reason and road clear in front of vehicle
Additional Notes:
In autopilot the car would brake hard for no reason and road clear in front of vehicle
Mfg Campaign: 11476415
Recall Date: Jul 28, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
In autopilot the car would brake hard for no reason and road clear in front of vehicle
Corrective Action:
In autopilot the car would brake hard for no reason and road clear in front of vehicle
Additional Notes:
In autopilot the car would brake hard for no reason and road clear in front of vehicle
Mfg Campaign: 11476415
Recall Date: Jul 28, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
In autopilot the car would brake hard for no reason and road clear in front of vehicle
Corrective Action:
In autopilot the car would brake hard for no reason and road clear in front of vehicle
Additional Notes:
In autopilot the car would brake hard for no reason and road clear in front of vehicle
Mfg Campaign: 11476415
Recall Date: Jul 28, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Yesterday on a road trip my car repeatedly slammed on the brakes while in cruise control despite no vehicles or objects in the road in front of me.
Corrective Action:
Yesterday on a road trip my car repeatedly slammed on the brakes while in cruise control despite no vehicles or objects in the road in front of me.
Additional Notes:
Yesterday on a road trip my car repeatedly slammed on the brakes while in cruise control despite no vehicles or objects in the road in front of me.
Mfg Campaign: 11476130
Recall Date: Jul 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Yesterday on a road trip my car repeatedly slammed on the brakes while in cruise control despite no vehicles or objects in the road in front of me.
Corrective Action:
Yesterday on a road trip my car repeatedly slammed on the brakes while in cruise control despite no vehicles or objects in the road in front of me.
Additional Notes:
Yesterday on a road trip my car repeatedly slammed on the brakes while in cruise control despite no vehicles or objects in the road in front of me.
Mfg Campaign: 11476130
Recall Date: Jul 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Yesterday on a road trip my car repeatedly slammed on the brakes while in cruise control despite no vehicles or objects in the road in front of me.
Corrective Action:
Yesterday on a road trip my car repeatedly slammed on the brakes while in cruise control despite no vehicles or objects in the road in front of me.
Additional Notes:
Yesterday on a road trip my car repeatedly slammed on the brakes while in cruise control despite no vehicles or objects in the road in front of me.
Mfg Campaign: 11476130
Recall Date: Jul 27, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The Auto-Pilot system, Tesla's version of adaptive cruise control, 'phantom' brakes with no obstruction in the road. It has happened to me many times on a recent long trip. perhaps a dozen times over 1300 miles. It has occurred when I am on the only car on a quiet country road and on busy highways. There appear to be 2 types of braking; one in which the brakes are actually engaged and the other in which is appears that Auto-Pilot just turns off and the system allows the regenerative braking to slow the car. At times it happens over slight dips or undulations in the road. On another occasion it happened when the car 'sees' a sharp shadow under an upcoming bridge in bright sunlight. Most of the time when approaching a bridge It does not phantom brake. However it did do this when approaching two consecutive bridges under identical lighting conditions. This all may be a function of using a camera based system for cruise control. I am making this report because I was to go on record in pointing out it is a very very big problem. I wish I had more real data to share with you. Tesla needs to cooperate with you to fix this immediately. It is a serious safety issue. Thank you.
Corrective Action:
The Auto-Pilot system, Tesla's version of adaptive cruise control, 'phantom' brakes with no obstruction in the road. It has happened to me many times on a recent long trip. perhaps a dozen times over 1300 miles. It has occurred when I am on the only car on a quiet country road and on busy highways. There appear to be 2 types of braking; one in which the brakes are actually engaged and the other in which is appears that Auto-Pilot just turns off and the system allows the regenerative braking to slow the car. At times it happens over slight dips or undulations in the road. On another occasion it happened when the car 'sees' a sharp shadow under an upcoming bridge in bright sunlight. Most of the time when approaching a bridge It does not phantom brake. However it did do this when approaching two consecutive bridges under identical lighting conditions. This all may be a function of using a camera based system for cruise control. I am making this report because I was to go on record in pointing out it is a very very big problem. I wish I had more real data to share with you. Tesla needs to cooperate with you to fix this immediately. It is a serious safety issue. Thank you.
Additional Notes:
The Auto-Pilot system, Tesla's version of adaptive cruise control, 'phantom' brakes with no obstruction in the road. It has happened to me many times on a recent long trip. perhaps a dozen times over 1300 miles. It has occurred when I am on the only car on a quiet country road and on busy highways. There appear to be 2 types of braking; one in which the brakes are actually engaged and the other in which is appears that Auto-Pilot just turns off and the system allows the regenerative braking to slow the car. At times it happens over slight dips or undulations in the road. On another occasion it happened when the car 'sees' a sharp shadow under an upcoming bridge in bright sunlight. Most of the time when approaching a bridge It does not phantom brake. However it did do this when approaching two consecutive bridges under identical lighting conditions. This all may be a function of using a camera based system for cruise control. I am making this report because I was to go on record in pointing out it is a very very big problem. I wish I had more real data to share with you. Tesla needs to cooperate with you to fix this immediately. It is a serious safety issue. Thank you.
Mfg Campaign: 11475708
Recall Date: Jul 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The Auto-Pilot system, Tesla's version of adaptive cruise control, 'phantom' brakes with no obstruction in the road. It has happened to me many times on a recent long trip. perhaps a dozen times over 1300 miles. It has occurred when I am on the only car on a quiet country road and on busy highways. There appear to be 2 types of braking; one in which the brakes are actually engaged and the other in which is appears that Auto-Pilot just turns off and the system allows the regenerative braking to slow the car. At times it happens over slight dips or undulations in the road. On another occasion it happened when the car 'sees' a sharp shadow under an upcoming bridge in bright sunlight. Most of the time when approaching a bridge It does not phantom brake. However it did do this when approaching two consecutive bridges under identical lighting conditions. This all may be a function of using a camera based system for cruise control. I am making this report because I was to go on record in pointing out it is a very very big problem. I wish I had more real data to share with you. Tesla needs to cooperate with you to fix this immediately. It is a serious safety issue. Thank you.
Corrective Action:
The Auto-Pilot system, Tesla's version of adaptive cruise control, 'phantom' brakes with no obstruction in the road. It has happened to me many times on a recent long trip. perhaps a dozen times over 1300 miles. It has occurred when I am on the only car on a quiet country road and on busy highways. There appear to be 2 types of braking; one in which the brakes are actually engaged and the other in which is appears that Auto-Pilot just turns off and the system allows the regenerative braking to slow the car. At times it happens over slight dips or undulations in the road. On another occasion it happened when the car 'sees' a sharp shadow under an upcoming bridge in bright sunlight. Most of the time when approaching a bridge It does not phantom brake. However it did do this when approaching two consecutive bridges under identical lighting conditions. This all may be a function of using a camera based system for cruise control. I am making this report because I was to go on record in pointing out it is a very very big problem. I wish I had more real data to share with you. Tesla needs to cooperate with you to fix this immediately. It is a serious safety issue. Thank you.
Additional Notes:
The Auto-Pilot system, Tesla's version of adaptive cruise control, 'phantom' brakes with no obstruction in the road. It has happened to me many times on a recent long trip. perhaps a dozen times over 1300 miles. It has occurred when I am on the only car on a quiet country road and on busy highways. There appear to be 2 types of braking; one in which the brakes are actually engaged and the other in which is appears that Auto-Pilot just turns off and the system allows the regenerative braking to slow the car. At times it happens over slight dips or undulations in the road. On another occasion it happened when the car 'sees' a sharp shadow under an upcoming bridge in bright sunlight. Most of the time when approaching a bridge It does not phantom brake. However it did do this when approaching two consecutive bridges under identical lighting conditions. This all may be a function of using a camera based system for cruise control. I am making this report because I was to go on record in pointing out it is a very very big problem. I wish I had more real data to share with you. Tesla needs to cooperate with you to fix this immediately. It is a serious safety issue. Thank you.
Mfg Campaign: 11475708
Recall Date: Jul 25, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
A day of Phantom Braking today while the car was on adaptive cruise: -Going on the interstate up a hill, and on the crest it freaks out and slams on the brake -Going on MN Hwy 18 at 6:30 pm north, and dozens of phantom braking incidents in shadows, dark colored patches of road, and for random reasons. Got so bad I stopped using the feature
Corrective Action:
A day of Phantom Braking today while the car was on adaptive cruise: -Going on the interstate up a hill, and on the crest it freaks out and slams on the brake -Going on MN Hwy 18 at 6:30 pm north, and dozens of phantom braking incidents in shadows, dark colored patches of road, and for random reasons. Got so bad I stopped using the feature
Additional Notes:
A day of Phantom Braking today while the car was on adaptive cruise: -Going on the interstate up a hill, and on the crest it freaks out and slams on the brake -Going on MN Hwy 18 at 6:30 pm north, and dozens of phantom braking incidents in shadows, dark colored patches of road, and for random reasons. Got so bad I stopped using the feature
Mfg Campaign: 11475821
Recall Date: Jul 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
A day of Phantom Braking today while the car was on adaptive cruise: -Going on the interstate up a hill, and on the crest it freaks out and slams on the brake -Going on MN Hwy 18 at 6:30 pm north, and dozens of phantom braking incidents in shadows, dark colored patches of road, and for random reasons. Got so bad I stopped using the feature
Corrective Action:
A day of Phantom Braking today while the car was on adaptive cruise: -Going on the interstate up a hill, and on the crest it freaks out and slams on the brake -Going on MN Hwy 18 at 6:30 pm north, and dozens of phantom braking incidents in shadows, dark colored patches of road, and for random reasons. Got so bad I stopped using the feature
Additional Notes:
A day of Phantom Braking today while the car was on adaptive cruise: -Going on the interstate up a hill, and on the crest it freaks out and slams on the brake -Going on MN Hwy 18 at 6:30 pm north, and dozens of phantom braking incidents in shadows, dark colored patches of road, and for random reasons. Got so bad I stopped using the feature
Mfg Campaign: 11475821
Recall Date: Jul 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
A day of Phantom Braking today while the car was on adaptive cruise: -Going on the interstate up a hill, and on the crest it freaks out and slams on the brake -Going on MN Hwy 18 at 6:30 pm north, and dozens of phantom braking incidents in shadows, dark colored patches of road, and for random reasons. Got so bad I stopped using the feature
Corrective Action:
A day of Phantom Braking today while the car was on adaptive cruise: -Going on the interstate up a hill, and on the crest it freaks out and slams on the brake -Going on MN Hwy 18 at 6:30 pm north, and dozens of phantom braking incidents in shadows, dark colored patches of road, and for random reasons. Got so bad I stopped using the feature
Additional Notes:
A day of Phantom Braking today while the car was on adaptive cruise: -Going on the interstate up a hill, and on the crest it freaks out and slams on the brake -Going on MN Hwy 18 at 6:30 pm north, and dozens of phantom braking incidents in shadows, dark colored patches of road, and for random reasons. Got so bad I stopped using the feature
Mfg Campaign: 11475821
Recall Date: Jul 25, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Car is phantom breaking with cruise control set on the freeway.
Corrective Action:
Car is phantom breaking with cruise control set on the freeway.
Additional Notes:
Car is phantom breaking with cruise control set on the freeway.
Mfg Campaign: 11475554
Recall Date: Jul 24, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car is phantom breaking with cruise control set on the freeway.
Corrective Action:
Car is phantom breaking with cruise control set on the freeway.
Additional Notes:
Car is phantom breaking with cruise control set on the freeway.
Mfg Campaign: 11475554
Recall Date: Jul 24, 2022
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