Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
During a recent trip from San Diego to Tucson and back, I had several incidents, in each direction, of sudden deceleration/phantom braking when the Autopilot feature was engaged, while driving on the I-8 and I-10 highways. The first time it happened, the collision avoidance alert also went off with very abrupt braking. Each time, the car did not brake to a stop, bud did suddenly and quickly decelerate several mph. After a couple of incidents, I prepared to intervene by pressing the accelerator to counter the slowdown. I thought it might be the autopilot causing the issue, so I started using the adaptive cruise control only without the steering feature, but it happened once with only adaptive cruise control too. Altogether, there were about 4 incidents per direction of travel.
Corrective Action:
During a recent trip from San Diego to Tucson and back, I had several incidents, in each direction, of sudden deceleration/phantom braking when the Autopilot feature was engaged, while driving on the I-8 and I-10 highways. The first time it happened, the collision avoidance alert also went off with very abrupt braking. Each time, the car did not brake to a stop, bud did suddenly and quickly decelerate several mph. After a couple of incidents, I prepared to intervene by pressing the accelerator to counter the slowdown. I thought it might be the autopilot causing the issue, so I started using the adaptive cruise control only without the steering feature, but it happened once with only adaptive cruise control too. Altogether, there were about 4 incidents per direction of travel.
Additional Notes:
During a recent trip from San Diego to Tucson and back, I had several incidents, in each direction, of sudden deceleration/phantom braking when the Autopilot feature was engaged, while driving on the I-8 and I-10 highways. The first time it happened, the collision avoidance alert also went off with very abrupt braking. Each time, the car did not brake to a stop, bud did suddenly and quickly decelerate several mph. After a couple of incidents, I prepared to intervene by pressing the accelerator to counter the slowdown. I thought it might be the autopilot causing the issue, so I started using the adaptive cruise control only without the steering feature, but it happened once with only adaptive cruise control too. Altogether, there were about 4 incidents per direction of travel.
Mfg Campaign: 11479245
Recall Date: Aug 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
During a recent trip from San Diego to Tucson and back, I had several incidents, in each direction, of sudden deceleration/phantom braking when the Autopilot feature was engaged, while driving on the I-8 and I-10 highways. The first time it happened, the collision avoidance alert also went off with very abrupt braking. Each time, the car did not brake to a stop, bud did suddenly and quickly decelerate several mph. After a couple of incidents, I prepared to intervene by pressing the accelerator to counter the slowdown. I thought it might be the autopilot causing the issue, so I started using the adaptive cruise control only without the steering feature, but it happened once with only adaptive cruise control too. Altogether, there were about 4 incidents per direction of travel.
Corrective Action:
During a recent trip from San Diego to Tucson and back, I had several incidents, in each direction, of sudden deceleration/phantom braking when the Autopilot feature was engaged, while driving on the I-8 and I-10 highways. The first time it happened, the collision avoidance alert also went off with very abrupt braking. Each time, the car did not brake to a stop, bud did suddenly and quickly decelerate several mph. After a couple of incidents, I prepared to intervene by pressing the accelerator to counter the slowdown. I thought it might be the autopilot causing the issue, so I started using the adaptive cruise control only without the steering feature, but it happened once with only adaptive cruise control too. Altogether, there were about 4 incidents per direction of travel.
Additional Notes:
During a recent trip from San Diego to Tucson and back, I had several incidents, in each direction, of sudden deceleration/phantom braking when the Autopilot feature was engaged, while driving on the I-8 and I-10 highways. The first time it happened, the collision avoidance alert also went off with very abrupt braking. Each time, the car did not brake to a stop, bud did suddenly and quickly decelerate several mph. After a couple of incidents, I prepared to intervene by pressing the accelerator to counter the slowdown. I thought it might be the autopilot causing the issue, so I started using the adaptive cruise control only without the steering feature, but it happened once with only adaptive cruise control too. Altogether, there were about 4 incidents per direction of travel.
Mfg Campaign: 11479245
Recall Date: Aug 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
During a recent trip from San Diego to Tucson and back, I had several incidents, in each direction, of sudden deceleration/phantom braking when the Autopilot feature was engaged, while driving on the I-8 and I-10 highways. The first time it happened, the collision avoidance alert also went off with very abrupt braking. Each time, the car did not brake to a stop, bud did suddenly and quickly decelerate several mph. After a couple of incidents, I prepared to intervene by pressing the accelerator to counter the slowdown. I thought it might be the autopilot causing the issue, so I started using the adaptive cruise control only without the steering feature, but it happened once with only adaptive cruise control too. Altogether, there were about 4 incidents per direction of travel.
Corrective Action:
During a recent trip from San Diego to Tucson and back, I had several incidents, in each direction, of sudden deceleration/phantom braking when the Autopilot feature was engaged, while driving on the I-8 and I-10 highways. The first time it happened, the collision avoidance alert also went off with very abrupt braking. Each time, the car did not brake to a stop, bud did suddenly and quickly decelerate several mph. After a couple of incidents, I prepared to intervene by pressing the accelerator to counter the slowdown. I thought it might be the autopilot causing the issue, so I started using the adaptive cruise control only without the steering feature, but it happened once with only adaptive cruise control too. Altogether, there were about 4 incidents per direction of travel.
Additional Notes:
During a recent trip from San Diego to Tucson and back, I had several incidents, in each direction, of sudden deceleration/phantom braking when the Autopilot feature was engaged, while driving on the I-8 and I-10 highways. The first time it happened, the collision avoidance alert also went off with very abrupt braking. Each time, the car did not brake to a stop, bud did suddenly and quickly decelerate several mph. After a couple of incidents, I prepared to intervene by pressing the accelerator to counter the slowdown. I thought it might be the autopilot causing the issue, so I started using the adaptive cruise control only without the steering feature, but it happened once with only adaptive cruise control too. Altogether, there were about 4 incidents per direction of travel.
Mfg Campaign: 11479245
Recall Date: Aug 14, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom braking. The car had autopilot enabled and applied brakes to slow down even though there was nothing in front that would have caused a collision. Fortunately there was no vehicle behind otherwise it may have caused a collision.
Corrective Action:
Phantom braking. The car had autopilot enabled and applied brakes to slow down even though there was nothing in front that would have caused a collision. Fortunately there was no vehicle behind otherwise it may have caused a collision.
Additional Notes:
Phantom braking. The car had autopilot enabled and applied brakes to slow down even though there was nothing in front that would have caused a collision. Fortunately there was no vehicle behind otherwise it may have caused a collision.
Mfg Campaign: 11478862
Recall Date: Aug 11, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Phantom braking!! This car is almost undriveable due to it “hitting the brakes so hard” so often… TESLA PLEASE!! Fix this!! I want “dumb” cruise so it doesn’t ever hit the brakes… I am going to get rear ended someday!! The car hits the brakes so hard that it actually leaves black marks on pavement sometimes when there is literally NOTHING on the road and it’s completely clear!!
Corrective Action:
Phantom braking!! This car is almost undriveable due to it “hitting the brakes so hard” so often… TESLA PLEASE!! Fix this!! I want “dumb” cruise so it doesn’t ever hit the brakes… I am going to get rear ended someday!! The car hits the brakes so hard that it actually leaves black marks on pavement sometimes when there is literally NOTHING on the road and it’s completely clear!!
Additional Notes:
Phantom braking!! This car is almost undriveable due to it “hitting the brakes so hard” so often… TESLA PLEASE!! Fix this!! I want “dumb” cruise so it doesn’t ever hit the brakes… I am going to get rear ended someday!! The car hits the brakes so hard that it actually leaves black marks on pavement sometimes when there is literally NOTHING on the road and it’s completely clear!!
Mfg Campaign: 11478681
Recall Date: Aug 10, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom braking!! This car is almost undriveable due to it “hitting the brakes so hard” so often… TESLA PLEASE!! Fix this!! I want “dumb” cruise so it doesn’t ever hit the brakes… I am going to get rear ended someday!! The car hits the brakes so hard that it actually leaves black marks on pavement sometimes when there is literally NOTHING on the road and it’s completely clear!!
Corrective Action:
Phantom braking!! This car is almost undriveable due to it “hitting the brakes so hard” so often… TESLA PLEASE!! Fix this!! I want “dumb” cruise so it doesn’t ever hit the brakes… I am going to get rear ended someday!! The car hits the brakes so hard that it actually leaves black marks on pavement sometimes when there is literally NOTHING on the road and it’s completely clear!!
Additional Notes:
Phantom braking!! This car is almost undriveable due to it “hitting the brakes so hard” so often… TESLA PLEASE!! Fix this!! I want “dumb” cruise so it doesn’t ever hit the brakes… I am going to get rear ended someday!! The car hits the brakes so hard that it actually leaves black marks on pavement sometimes when there is literally NOTHING on the road and it’s completely clear!!
Mfg Campaign: 11478681
Recall Date: Aug 10, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom braking!! This car is almost undriveable due to it “hitting the brakes so hard” so often… TESLA PLEASE!! Fix this!! I want “dumb” cruise so it doesn’t ever hit the brakes… I am going to get rear ended someday!! The car hits the brakes so hard that it actually leaves black marks on pavement sometimes when there is literally NOTHING on the road and it’s completely clear!!
Corrective Action:
Phantom braking!! This car is almost undriveable due to it “hitting the brakes so hard” so often… TESLA PLEASE!! Fix this!! I want “dumb” cruise so it doesn’t ever hit the brakes… I am going to get rear ended someday!! The car hits the brakes so hard that it actually leaves black marks on pavement sometimes when there is literally NOTHING on the road and it’s completely clear!!
Additional Notes:
Phantom braking!! This car is almost undriveable due to it “hitting the brakes so hard” so often… TESLA PLEASE!! Fix this!! I want “dumb” cruise so it doesn’t ever hit the brakes… I am going to get rear ended someday!! The car hits the brakes so hard that it actually leaves black marks on pavement sometimes when there is literally NOTHING on the road and it’s completely clear!!
Mfg Campaign: 11478681
Recall Date: Aug 10, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was hit by a woman driving a Tesla with autopilot turned on. The system did not detect the red light, and she hit the right front quarter panel of my vehicle, totally my vehicle. The autopilot system malfunctioned and should have detected both the red light and the collision which was likely to occur. To my knowledge, the vehicle is in the control of either the driver's insurance company or the Police.
Corrective Action:
I was hit by a woman driving a Tesla with autopilot turned on. The system did not detect the red light, and she hit the right front quarter panel of my vehicle, totally my vehicle. The autopilot system malfunctioned and should have detected both the red light and the collision which was likely to occur. To my knowledge, the vehicle is in the control of either the driver's insurance company or the Police.
Additional Notes:
I was hit by a woman driving a Tesla with autopilot turned on. The system did not detect the red light, and she hit the right front quarter panel of my vehicle, totally my vehicle. The autopilot system malfunctioned and should have detected both the red light and the collision which was likely to occur. To my knowledge, the vehicle is in the control of either the driver's insurance company or the Police.
Mfg Campaign: 11478108
Recall Date: Aug 8, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I was hit by a woman driving a Tesla with autopilot turned on. The system did not detect the red light, and she hit the right front quarter panel of my vehicle, totally my vehicle. The autopilot system malfunctioned and should have detected both the red light and the collision which was likely to occur. To my knowledge, the vehicle is in the control of either the driver's insurance company or the Police.
Corrective Action:
I was hit by a woman driving a Tesla with autopilot turned on. The system did not detect the red light, and she hit the right front quarter panel of my vehicle, totally my vehicle. The autopilot system malfunctioned and should have detected both the red light and the collision which was likely to occur. To my knowledge, the vehicle is in the control of either the driver's insurance company or the Police.
Additional Notes:
I was hit by a woman driving a Tesla with autopilot turned on. The system did not detect the red light, and she hit the right front quarter panel of my vehicle, totally my vehicle. The autopilot system malfunctioned and should have detected both the red light and the collision which was likely to occur. To my knowledge, the vehicle is in the control of either the driver's insurance company or the Police.
Mfg Campaign: 11478108
Recall Date: Aug 8, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was hit by a woman driving a Tesla with autopilot turned on. The system did not detect the red light, and she hit the right front quarter panel of my vehicle, totally my vehicle. The autopilot system malfunctioned and should have detected both the red light and the collision which was likely to occur. To my knowledge, the vehicle is in the control of either the driver's insurance company or the Police.
Corrective Action:
I was hit by a woman driving a Tesla with autopilot turned on. The system did not detect the red light, and she hit the right front quarter panel of my vehicle, totally my vehicle. The autopilot system malfunctioned and should have detected both the red light and the collision which was likely to occur. To my knowledge, the vehicle is in the control of either the driver's insurance company or the Police.
Additional Notes:
I was hit by a woman driving a Tesla with autopilot turned on. The system did not detect the red light, and she hit the right front quarter panel of my vehicle, totally my vehicle. The autopilot system malfunctioned and should have detected both the red light and the collision which was likely to occur. To my knowledge, the vehicle is in the control of either the driver's insurance company or the Police.
Mfg Campaign: 11478108
Recall Date: Aug 8, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When driving on a 4 lane divided highway using adaptive cruise control at 70mph+, the emergency braking will suddenly activate, even when the road ahead is completely clear with no surrounding traffic. The car will suddenly brake, sometimes dropping 30mph or more off of speed, from 75 close to 40. Stepping on the gas pedal will abort this braking. If left alone, the car will stop braking and accelerate back to the original speed with no driver input. This will happen multiple times over 40 miles of highway driving. If it happened when being closely followed, the chance of being rear ended by the trailing car is high, though thankfully this has not occurred yet. The problem happens daily on commuting and has happened since taking ownership of the car on Jun 29, 2022 through today.
Corrective Action:
When driving on a 4 lane divided highway using adaptive cruise control at 70mph+, the emergency braking will suddenly activate, even when the road ahead is completely clear with no surrounding traffic. The car will suddenly brake, sometimes dropping 30mph or more off of speed, from 75 close to 40. Stepping on the gas pedal will abort this braking. If left alone, the car will stop braking and accelerate back to the original speed with no driver input. This will happen multiple times over 40 miles of highway driving. If it happened when being closely followed, the chance of being rear ended by the trailing car is high, though thankfully this has not occurred yet. The problem happens daily on commuting and has happened since taking ownership of the car on Jun 29, 2022 through today.
Additional Notes:
When driving on a 4 lane divided highway using adaptive cruise control at 70mph+, the emergency braking will suddenly activate, even when the road ahead is completely clear with no surrounding traffic. The car will suddenly brake, sometimes dropping 30mph or more off of speed, from 75 close to 40. Stepping on the gas pedal will abort this braking. If left alone, the car will stop braking and accelerate back to the original speed with no driver input. This will happen multiple times over 40 miles of highway driving. If it happened when being closely followed, the chance of being rear ended by the trailing car is high, though thankfully this has not occurred yet. The problem happens daily on commuting and has happened since taking ownership of the car on Jun 29, 2022 through today.
Mfg Campaign: 11477547
Recall Date: Aug 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When driving on a 4 lane divided highway using adaptive cruise control at 70mph+, the emergency braking will suddenly activate, even when the road ahead is completely clear with no surrounding traffic. The car will suddenly brake, sometimes dropping 30mph or more off of speed, from 75 close to 40. Stepping on the gas pedal will abort this braking. If left alone, the car will stop braking and accelerate back to the original speed with no driver input. This will happen multiple times over 40 miles of highway driving. If it happened when being closely followed, the chance of being rear ended by the trailing car is high, though thankfully this has not occurred yet. The problem happens daily on commuting and has happened since taking ownership of the car on Jun 29, 2022 through today.
Corrective Action:
When driving on a 4 lane divided highway using adaptive cruise control at 70mph+, the emergency braking will suddenly activate, even when the road ahead is completely clear with no surrounding traffic. The car will suddenly brake, sometimes dropping 30mph or more off of speed, from 75 close to 40. Stepping on the gas pedal will abort this braking. If left alone, the car will stop braking and accelerate back to the original speed with no driver input. This will happen multiple times over 40 miles of highway driving. If it happened when being closely followed, the chance of being rear ended by the trailing car is high, though thankfully this has not occurred yet. The problem happens daily on commuting and has happened since taking ownership of the car on Jun 29, 2022 through today.
Additional Notes:
When driving on a 4 lane divided highway using adaptive cruise control at 70mph+, the emergency braking will suddenly activate, even when the road ahead is completely clear with no surrounding traffic. The car will suddenly brake, sometimes dropping 30mph or more off of speed, from 75 close to 40. Stepping on the gas pedal will abort this braking. If left alone, the car will stop braking and accelerate back to the original speed with no driver input. This will happen multiple times over 40 miles of highway driving. If it happened when being closely followed, the chance of being rear ended by the trailing car is high, though thankfully this has not occurred yet. The problem happens daily on commuting and has happened since taking ownership of the car on Jun 29, 2022 through today.
Mfg Campaign: 11477547
Recall Date: Aug 4, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Numerous times while on cruise control “autopilot” the car suddenly and rapidly decelerates for no apparent reason. Most often when no other cars or obstacles are seen and during full daylight (no rain or other complicating weather) but has also occurred at night. Typically while driving at highway speeds 65-80mph and the deceleration is rapid and significant (decreases by estimated 20 mph within 1 sec).
Corrective Action:
Numerous times while on cruise control “autopilot” the car suddenly and rapidly decelerates for no apparent reason. Most often when no other cars or obstacles are seen and during full daylight (no rain or other complicating weather) but has also occurred at night. Typically while driving at highway speeds 65-80mph and the deceleration is rapid and significant (decreases by estimated 20 mph within 1 sec).
Additional Notes:
Numerous times while on cruise control “autopilot” the car suddenly and rapidly decelerates for no apparent reason. Most often when no other cars or obstacles are seen and during full daylight (no rain or other complicating weather) but has also occurred at night. Typically while driving at highway speeds 65-80mph and the deceleration is rapid and significant (decreases by estimated 20 mph within 1 sec).
Mfg Campaign: 11477340
Recall Date: Aug 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Numerous times while on cruise control “autopilot” the car suddenly and rapidly decelerates for no apparent reason. Most often when no other cars or obstacles are seen and during full daylight (no rain or other complicating weather) but has also occurred at night. Typically while driving at highway speeds 65-80mph and the deceleration is rapid and significant (decreases by estimated 20 mph within 1 sec).
Corrective Action:
Numerous times while on cruise control “autopilot” the car suddenly and rapidly decelerates for no apparent reason. Most often when no other cars or obstacles are seen and during full daylight (no rain or other complicating weather) but has also occurred at night. Typically while driving at highway speeds 65-80mph and the deceleration is rapid and significant (decreases by estimated 20 mph within 1 sec).
Additional Notes:
Numerous times while on cruise control “autopilot” the car suddenly and rapidly decelerates for no apparent reason. Most often when no other cars or obstacles are seen and during full daylight (no rain or other complicating weather) but has also occurred at night. Typically while driving at highway speeds 65-80mph and the deceleration is rapid and significant (decreases by estimated 20 mph within 1 sec).
Mfg Campaign: 11477340
Recall Date: Aug 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Numerous times while on cruise control “autopilot” the car suddenly and rapidly decelerates for no apparent reason. Most often when no other cars or obstacles are seen and during full daylight (no rain or other complicating weather) but has also occurred at night. Typically while driving at highway speeds 65-80mph and the deceleration is rapid and significant (decreases by estimated 20 mph within 1 sec).
Corrective Action:
Numerous times while on cruise control “autopilot” the car suddenly and rapidly decelerates for no apparent reason. Most often when no other cars or obstacles are seen and during full daylight (no rain or other complicating weather) but has also occurred at night. Typically while driving at highway speeds 65-80mph and the deceleration is rapid and significant (decreases by estimated 20 mph within 1 sec).
Additional Notes:
Numerous times while on cruise control “autopilot” the car suddenly and rapidly decelerates for no apparent reason. Most often when no other cars or obstacles are seen and during full daylight (no rain or other complicating weather) but has also occurred at night. Typically while driving at highway speeds 65-80mph and the deceleration is rapid and significant (decreases by estimated 20 mph within 1 sec).
Mfg Campaign: 11477340
Recall Date: Aug 3, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owned a 2022 Tesla Model 3. The contact stated while her husband was driving 35 mph on traffic aware/cruise control, he attempted to depress the brake pedal but it failed to stop the vehicle. The contact stated the brake warning light was illuminated. The driver purposely steered the vehicle into a tree to not hit a house. The air bags did deploy. The driver had bruising on both legs, lower abdomen, and pelvic areas. The driver sought medical attention with his primary care, four days later of the accident. The police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to towing lot. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 5,224.
Corrective Action:
The contact owned a 2022 Tesla Model 3. The contact stated while her husband was driving 35 mph on traffic aware/cruise control, he attempted to depress the brake pedal but it failed to stop the vehicle. The contact stated the brake warning light was illuminated. The driver purposely steered the vehicle into a tree to not hit a house. The air bags did deploy. The driver had bruising on both legs, lower abdomen, and pelvic areas. The driver sought medical attention with his primary care, four days later of the accident. The police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to towing lot. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 5,224.
Additional Notes:
The contact owned a 2022 Tesla Model 3. The contact stated while her husband was driving 35 mph on traffic aware/cruise control, he attempted to depress the brake pedal but it failed to stop the vehicle. The contact stated the brake warning light was illuminated. The driver purposely steered the vehicle into a tree to not hit a house. The air bags did deploy. The driver had bruising on both legs, lower abdomen, and pelvic areas. The driver sought medical attention with his primary care, four days later of the accident. The police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to towing lot. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 5,224.
Mfg Campaign: 11477088
Recall Date: Aug 2, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
First time interstate with new vehicle. Within first 100 miles of using cruise control at 80 MPH vehicle would suddenly phantom brake. Occurred twice within 50 mile span. Stopped using cruise, as we were almost rear ended. Attempted later in trip with no trailing vehicles; phantom braking occurred within 50 miles of using. Stopped using due to major safety concerns.
Corrective Action:
First time interstate with new vehicle. Within first 100 miles of using cruise control at 80 MPH vehicle would suddenly phantom brake. Occurred twice within 50 mile span. Stopped using cruise, as we were almost rear ended. Attempted later in trip with no trailing vehicles; phantom braking occurred within 50 miles of using. Stopped using due to major safety concerns.
Additional Notes:
First time interstate with new vehicle. Within first 100 miles of using cruise control at 80 MPH vehicle would suddenly phantom brake. Occurred twice within 50 mile span. Stopped using cruise, as we were almost rear ended. Attempted later in trip with no trailing vehicles; phantom braking occurred within 50 miles of using. Stopped using due to major safety concerns.
Mfg Campaign: 11476828
Recall Date: Aug 1, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
First time interstate with new vehicle. Within first 100 miles of using cruise control at 80 MPH vehicle would suddenly phantom brake. Occurred twice within 50 mile span. Stopped using cruise, as we were almost rear ended. Attempted later in trip with no trailing vehicles; phantom braking occurred within 50 miles of using. Stopped using due to major safety concerns.
Corrective Action:
First time interstate with new vehicle. Within first 100 miles of using cruise control at 80 MPH vehicle would suddenly phantom brake. Occurred twice within 50 mile span. Stopped using cruise, as we were almost rear ended. Attempted later in trip with no trailing vehicles; phantom braking occurred within 50 miles of using. Stopped using due to major safety concerns.
Additional Notes:
First time interstate with new vehicle. Within first 100 miles of using cruise control at 80 MPH vehicle would suddenly phantom brake. Occurred twice within 50 mile span. Stopped using cruise, as we were almost rear ended. Attempted later in trip with no trailing vehicles; phantom braking occurred within 50 miles of using. Stopped using due to major safety concerns.
Mfg Campaign: 11476828
Recall Date: Aug 1, 2022
Tesla, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated while driving 60 MPH, an object struck the windshield. The contact became aware of little holes on the front windshield. The vehicle was taken to the dealer and the contact was informed that the failure was impact related and she had to pay out-of-pocket for the repair. The manufacturer was not contacted. The approximate failure mileage was 200.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated while driving 60 MPH, an object struck the windshield. The contact became aware of little holes on the front windshield. The vehicle was taken to the dealer and the contact was informed that the failure was impact related and she had to pay out-of-pocket for the repair. The manufacturer was not contacted. The approximate failure mileage was 200.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated while driving 60 MPH, an object struck the windshield. The contact became aware of little holes on the front windshield. The vehicle was taken to the dealer and the contact was informed that the failure was impact related and she had to pay out-of-pocket for the repair. The manufacturer was not contacted. The approximate failure mileage was 200.
Mfg Campaign: 11476939
Recall Date: Aug 1, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
We experienced the following phantom braking (vehicle braked without warning with no obstacles present) incidents while using cruise control: July 1 2:14 & 2:15 pm: from 74 to 55 mph 2:21 pm: 74 mph to 69 mph 2:34 pm: 74 mph to 60 mph 2:40pm: 74 mph to 60 mph July 2 11:08 am: 74mph to 63mph. A car had pulled up close behind us to prepare to pass on a heavily trafficked, two lane interstate highway . Our vehicle braked. The car behind almost rear-ended us. If I had not moved to the right onto the shoulder and the trailing vehicle had not swerved into the left lane (which was fortunately empty), it would have hit us. We reported these incidents to the Tesla service center on July 8 when we dropped off the car for another service issue. When we picked the car up they told us that they had adjusted the car's cameras. We have not tried using cruise control since then.
Corrective Action:
We experienced the following phantom braking (vehicle braked without warning with no obstacles present) incidents while using cruise control: July 1 2:14 & 2:15 pm: from 74 to 55 mph 2:21 pm: 74 mph to 69 mph 2:34 pm: 74 mph to 60 mph 2:40pm: 74 mph to 60 mph July 2 11:08 am: 74mph to 63mph. A car had pulled up close behind us to prepare to pass on a heavily trafficked, two lane interstate highway . Our vehicle braked. The car behind almost rear-ended us. If I had not moved to the right onto the shoulder and the trailing vehicle had not swerved into the left lane (which was fortunately empty), it would have hit us. We reported these incidents to the Tesla service center on July 8 when we dropped off the car for another service issue. When we picked the car up they told us that they had adjusted the car's cameras. We have not tried using cruise control since then.
Additional Notes:
We experienced the following phantom braking (vehicle braked without warning with no obstacles present) incidents while using cruise control: July 1 2:14 & 2:15 pm: from 74 to 55 mph 2:21 pm: 74 mph to 69 mph 2:34 pm: 74 mph to 60 mph 2:40pm: 74 mph to 60 mph July 2 11:08 am: 74mph to 63mph. A car had pulled up close behind us to prepare to pass on a heavily trafficked, two lane interstate highway . Our vehicle braked. The car behind almost rear-ended us. If I had not moved to the right onto the shoulder and the trailing vehicle had not swerved into the left lane (which was fortunately empty), it would have hit us. We reported these incidents to the Tesla service center on July 8 when we dropped off the car for another service issue. When we picked the car up they told us that they had adjusted the car's cameras. We have not tried using cruise control since then.
Mfg Campaign: 11477005
Recall Date: Aug 1, 2022
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