TESLA MODEL 3 2020

Complete listing of complaints and recalls for this vehicle

681
Complaints
37
Recalls

Complaints & Recalls

681 Complaints 37 Recalls

Official Safety Recalls - Important!

37 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tesla, Inc.
NHTSA Campaign: 24V935000 SAFETY RECALL
696.3K Vehicles Affected
Recall Date: Dec 17, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Driving with improperly inflated tires increases the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-018
Notice Date: Feb 15, 2025
Recall Date: Dec 17, 2024
Tesla, Inc.
NHTSA Campaign: 24V376000 SAFETY RECALL
125.2K Vehicles Affected
Recall Date: May 28, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-008
Notice Date: Jul 26, 2024
Recall Date: May 28, 2024
Tesla, Inc.
NHTSA Campaign: 24V153000 SAFETY RECALL
6.6K Vehicles Affected
Recall Date: Feb 27, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-006
Notice Date: Apr 27, 2024
Recall Date: Feb 27, 2024
Tesla, Inc.
NHTSA Campaign: 24V051000 SAFETY RECALL
2.2M Vehicles Affected
Recall Date: Jan 30, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Potential Risk:
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
FREE Recall Solution:
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-003
Notice Date: Feb 21, 2024
Recall Date: Jan 30, 2024
Tesla, Inc.
NHTSA Campaign: 23V838000 SAFETY RECALL
2M Vehicles Affected
Recall Date: Dec 12, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Potential Risk:
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-008
Notice Date: Feb 10, 2024
Recall Date: Dec 12, 2023
Tesla, Inc.
NHTSA Campaign: 23V085000 SAFETY RECALL
362.8K Vehicles Affected
Recall Date: Feb 15, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Potential Risk:
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-001
Notice Date: Apr 15, 2023
Recall Date: Feb 15, 2023
Tesla, Inc.
NHTSA Campaign: 22V798000 SAFETY RECALL
24.1K Vehicles Affected
Recall Date: Oct 21, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.

Potential Risk:
An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.
FREE Recall Solution:
Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-20-004
Notice Date: Dec 20, 2022
Recall Date: Oct 21, 2022
Tesla, Inc.
NHTSA Campaign: 22V702000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Sep 19, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Potential Risk:
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-013
Notice Date: Mar 31, 2023
Recall Date: Sep 19, 2022
Tesla, Inc.
NHTSA Campaign: 22V263000 SAFETY RECALL
48.2K Vehicles Affected
Recall Date: Apr 18, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Potential Risk:
The driver may not know how fast the vehicle is traveling without the mph or km/h unit display, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed June 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-008
Notice Date: Jun 17, 2022
Recall Date: Apr 18, 2022
Tesla, Inc.
NHTSA Campaign: 22V235000 SAFETY RECALL
594.9K Vehicles Affected
Recall Date: Apr 12, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-003
Notice Date: Jun 6, 2022
Recall Date: Apr 12, 2022
Tesla, Inc.
NHTSA Campaign: 22V169000 SAFETY RECALL
947 Vehicles Affected
Recall Date: Mar 18, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-004
Notice Date: May 17, 2022
Recall Date: Mar 18, 2022
Tesla, Inc.
NHTSA Campaign: 22V063000 SAFETY RECALL
578.6K Vehicles Affected
Recall Date: Feb 4, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-003
Notice Date: Apr 12, 2022
Recall Date: Feb 4, 2022
Tesla, Inc.
NHTSA Campaign: 22V045000 SAFETY RECALL
817.1K Vehicles Affected
Recall Date: Feb 1, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-002
Notice Date: Apr 1, 2022
Recall Date: Feb 1, 2022
Tesla, Inc.
NHTSA Campaign: 22V037000 SAFETY RECALL
53.8K Vehicles Affected
Recall Date: Jan 27, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Potential Risk:
Failing to stop at a stop sign can increase the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-001
Notice Date: Mar 28, 2022
Recall Date: Jan 27, 2022
Tesla, Inc.
NHTSA Campaign: 21V00D000 SAFETY RECALL
356.3K Vehicles Affected
Recall Date: Dec 21, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.

Potential Risk:
A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-17-008
Notice Date: Apr 25, 2022
Recall Date: Dec 21, 2021
Tesla, Inc.
NHTSA Campaign: 21V846000 SAFETY RECALL
11.7K Vehicles Affected
Recall Date: Oct 29, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Potential Risk:
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-00-004
Notice Date: Oct 25, 2021
Recall Date: Oct 29, 2021
Tesla, Inc.
NHTSA Campaign: 21V834000 SAFETY RECALL
3 Vehicles Affected
Recall Date: Oct 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Potential Risk:
A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.
FREE Recall Solution:
Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-20-006.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-20-006
Notice Date: Dec 23, 2021
Recall Date: Oct 25, 2021
Tesla, Inc.
NHTSA Campaign: 21V835000 SAFETY RECALL
2.8K Vehicles Affected
Recall Date: Oct 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Potential Risk:
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-31-003
Notice Date: Dec 20, 2021
Recall Date: Oct 25, 2021
Tesla, Inc.
NHTSA Campaign: 21V387000 SAFETY RECALL
6K Vehicles Affected
Recall Date: May 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Potential Risk:
Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-33-002
Notice Date: Jul 23, 2021
Recall Date: May 25, 2021
Tesla, Inc.
NHTSA Campaign: 21V389000 SAFETY RECALL
5.5K Vehicles Affected
Recall Date: May 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

Potential Risk:
An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
FREE Recall Solution:
Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-20-001
Notice Date: Jul 23, 2021
Recall Date: May 25, 2021

Consumer Complaints

681 Complaints
Tesla, Inc.
Campaign: 11575694 Other
Mar 5, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Issue with heater and cooler where it suddenly stops working. Not even fan turns on. It makes the car unsafe to drive and transport a baby. This is a kwon issue

Corrective Action:

Issue with heater and cooler where it suddenly stops working. Not even fan turns on. It makes the car unsafe to drive and transport a baby. This is a kwon issue

Additional Notes:

Issue with heater and cooler where it suddenly stops working. Not even fan turns on. It makes the car unsafe to drive and transport a baby. This is a kwon issue

Manufacturer: TESLA
Mfg Campaign: 11575694
Notice Date: Mar 5, 2024
Recall Date: Mar 5, 2024
Tesla, Inc.
Campaign: 11575288 Other
Mar 4, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Since the recall for Autopilot / Full Self Driving which required driver alerts (often called steering wheel nag), the alerts are now so frequent and reoccuring that it forces you to stare at the screen and not the road. If you look at the road, both hands on the steering wheel, every few seconds, as little as 10 seconds since the previous, the screen begins to flash (only at the top) indicating that you must now slightly shift your hands. These are often hard to see unless you stare at the screen and give no other noticable indicator. Recently I was just awarded a strike for not adjusting to it, about 30 seconds after the previous indication and it had no audible sound or indication the only warning apparently was a visual one. The screen is not in front of the driver like a heads up display, its off to the side. Other vehicles warn you not to use the on screen displays while driving, even tesla, so why does this feature force you to stare at the screen your entire drive. It seems unsafe to force -constant- checks of the screen from the driver to determine if you're in autopilot compliance.

Corrective Action:

Since the recall for Autopilot / Full Self Driving which required driver alerts (often called steering wheel nag), the alerts are now so frequent and reoccuring that it forces you to stare at the screen and not the road. If you look at the road, both hands on the steering wheel, every few seconds, as little as 10 seconds since the previous, the screen begins to flash (only at the top) indicating that you must now slightly shift your hands. These are often hard to see unless you stare at the screen and give no other noticable indicator. Recently I was just awarded a strike for not adjusting to it, about 30 seconds after the previous indication and it had no audible sound or indication the only warning apparently was a visual one. The screen is not in front of the driver like a heads up display, its off to the side. Other vehicles warn you not to use the on screen displays while driving, even tesla, so why does this feature force you to stare at the screen your entire drive. It seems unsafe to force -constant- checks of the screen from the driver to determine if you're in autopilot compliance.

Additional Notes:

Since the recall for Autopilot / Full Self Driving which required driver alerts (often called steering wheel nag), the alerts are now so frequent and reoccuring that it forces you to stare at the screen and not the road. If you look at the road, both hands on the steering wheel, every few seconds, as little as 10 seconds since the previous, the screen begins to flash (only at the top) indicating that you must now slightly shift your hands. These are often hard to see unless you stare at the screen and give no other noticable indicator. Recently I was just awarded a strike for not adjusting to it, about 30 seconds after the previous indication and it had no audible sound or indication the only warning apparently was a visual one. The screen is not in front of the driver like a heads up display, its off to the side. Other vehicles warn you not to use the on screen displays while driving, even tesla, so why does this feature force you to stare at the screen your entire drive. It seems unsafe to force -constant- checks of the screen from the driver to determine if you're in autopilot compliance.

Manufacturer: TESLA
Mfg Campaign: 11575288
Notice Date: Mar 4, 2024
Recall Date: Mar 4, 2024
Tesla, Inc.
Campaign: 11575288 Other
Mar 4, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Since the recall for Autopilot / Full Self Driving which required driver alerts (often called steering wheel nag), the alerts are now so frequent and reoccuring that it forces you to stare at the screen and not the road. If you look at the road, both hands on the steering wheel, every few seconds, as little as 10 seconds since the previous, the screen begins to flash (only at the top) indicating that you must now slightly shift your hands. These are often hard to see unless you stare at the screen and give no other noticable indicator. Recently I was just awarded a strike for not adjusting to it, about 30 seconds after the previous indication and it had no audible sound or indication the only warning apparently was a visual one. The screen is not in front of the driver like a heads up display, its off to the side. Other vehicles warn you not to use the on screen displays while driving, even tesla, so why does this feature force you to stare at the screen your entire drive. It seems unsafe to force -constant- checks of the screen from the driver to determine if you're in autopilot compliance.

Corrective Action:

Since the recall for Autopilot / Full Self Driving which required driver alerts (often called steering wheel nag), the alerts are now so frequent and reoccuring that it forces you to stare at the screen and not the road. If you look at the road, both hands on the steering wheel, every few seconds, as little as 10 seconds since the previous, the screen begins to flash (only at the top) indicating that you must now slightly shift your hands. These are often hard to see unless you stare at the screen and give no other noticable indicator. Recently I was just awarded a strike for not adjusting to it, about 30 seconds after the previous indication and it had no audible sound or indication the only warning apparently was a visual one. The screen is not in front of the driver like a heads up display, its off to the side. Other vehicles warn you not to use the on screen displays while driving, even tesla, so why does this feature force you to stare at the screen your entire drive. It seems unsafe to force -constant- checks of the screen from the driver to determine if you're in autopilot compliance.

Additional Notes:

Since the recall for Autopilot / Full Self Driving which required driver alerts (often called steering wheel nag), the alerts are now so frequent and reoccuring that it forces you to stare at the screen and not the road. If you look at the road, both hands on the steering wheel, every few seconds, as little as 10 seconds since the previous, the screen begins to flash (only at the top) indicating that you must now slightly shift your hands. These are often hard to see unless you stare at the screen and give no other noticable indicator. Recently I was just awarded a strike for not adjusting to it, about 30 seconds after the previous indication and it had no audible sound or indication the only warning apparently was a visual one. The screen is not in front of the driver like a heads up display, its off to the side. Other vehicles warn you not to use the on screen displays while driving, even tesla, so why does this feature force you to stare at the screen your entire drive. It seems unsafe to force -constant- checks of the screen from the driver to determine if you're in autopilot compliance.

Manufacturer: TESLA
Mfg Campaign: 11575288
Notice Date: Mar 4, 2024
Recall Date: Mar 4, 2024
Tesla, Inc.
Campaign: 11574947 Other
Mar 1, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The back trunk seal fails at the rear of the vehicle allowing water to spill into the trunk and deep trunk and cause flooding. I have had it repaired multiple times and the technician says that is a known issue but all they do is add more seal. This is known on model 3s before the most recent refresh. Also known as the Highland. This is cause deep trunk flooding and mold to grow on the Fabrics. This is just with casual rain living in Washington State. This is my second time dealing with the first happened within the warranty and the second is now without warranty however if this issue has been persistent since I have gotten the vehicle as originally they told me the tail light was missing seal but it was still leaking and different times that I inquiried they said to try to park in a dry spot to let the vehicle dry out to ensure that it's not water caused from opening the trunk.

Corrective Action:

The back trunk seal fails at the rear of the vehicle allowing water to spill into the trunk and deep trunk and cause flooding. I have had it repaired multiple times and the technician says that is a known issue but all they do is add more seal. This is known on model 3s before the most recent refresh. Also known as the Highland. This is cause deep trunk flooding and mold to grow on the Fabrics. This is just with casual rain living in Washington State. This is my second time dealing with the first happened within the warranty and the second is now without warranty however if this issue has been persistent since I have gotten the vehicle as originally they told me the tail light was missing seal but it was still leaking and different times that I inquiried they said to try to park in a dry spot to let the vehicle dry out to ensure that it's not water caused from opening the trunk.

Additional Notes:

The back trunk seal fails at the rear of the vehicle allowing water to spill into the trunk and deep trunk and cause flooding. I have had it repaired multiple times and the technician says that is a known issue but all they do is add more seal. This is known on model 3s before the most recent refresh. Also known as the Highland. This is cause deep trunk flooding and mold to grow on the Fabrics. This is just with casual rain living in Washington State. This is my second time dealing with the first happened within the warranty and the second is now without warranty however if this issue has been persistent since I have gotten the vehicle as originally they told me the tail light was missing seal but it was still leaking and different times that I inquiried they said to try to park in a dry spot to let the vehicle dry out to ensure that it's not water caused from opening the trunk.

Manufacturer: TESLA
Mfg Campaign: 11574947
Notice Date: Mar 1, 2024
Recall Date: Mar 1, 2024
Tesla, Inc.
Campaign: 11573069 Other
Feb 21, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Received safety recall letter from tesla 23v-838. Asked tesla to implement the software update; they told me to do it via WiFi. I do not have WiFi and asked them to do an over the air update. I have not heard back from them. Please compel them to update me to the most recent version of the software to fix the safety recall.

Corrective Action:

Received safety recall letter from tesla 23v-838. Asked tesla to implement the software update; they told me to do it via WiFi. I do not have WiFi and asked them to do an over the air update. I have not heard back from them. Please compel them to update me to the most recent version of the software to fix the safety recall.

Additional Notes:

Received safety recall letter from tesla 23v-838. Asked tesla to implement the software update; they told me to do it via WiFi. I do not have WiFi and asked them to do an over the air update. I have not heard back from them. Please compel them to update me to the most recent version of the software to fix the safety recall.

Manufacturer: TESLA
Mfg Campaign: 11573069
Notice Date: Feb 21, 2024
Recall Date: Feb 21, 2024
Tesla, Inc.
Campaign: 11572855 Other
Feb 20, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

FSD Beta 11.4.9 - A concern documented in NHTSA Complaint ID 11555478 and subsequently remedied with later releases has returned in the current FSD Beta build 2023.44.30.14. When engaging FSD ,the display screen enters an AUTO brightness mode and requires driver intervention to adjust brightness back to the driver's desired setting, as described by the following. When FSD is engaged, display AUTO brightness is activated and the screen adjusts up in brightness from the previous setting, which is often too high. The driver's attention is then taken away from road and traffic ahead while the screen is reset to the driver's preferred setting. In the current build the following anomalies also occur. When FSD is engaged and the display is set to AUTO brightness, if the driver opens the Display menu and adjusts brightness down, that driver setting is held even though the Display brightness is still shown to be in AUTO mode. However, if after activating FSD and the AUTO brightness is engaged, and the brightness is then adjusted down using the left scroll wheel, the display remains in AUTO mode and the screen is automatically adjusted back up to the AUTO set point. This is true when the driver's preferred setting is lower than the AUTO set point, but not true if the driver's preferred setting is higher than the AUTO set point. When the initial driver setting is higher than the AUTO set point, the screen remains at the driver's preferred setting. While these anomalies are not safety concerns, per se, they do require that the driver's attention is diverted to resetting the desired display brightness. If, as if often the case, FSD is disengaged and then reengaged, the process described above is repeated. In the course of a 30 minute drive this can require that the driver adjust screen brightness multiple times, sometimes repeating the adjustment process within minutes after prior adjustment.

Corrective Action:

FSD Beta 11.4.9 - A concern documented in NHTSA Complaint ID 11555478 and subsequently remedied with later releases has returned in the current FSD Beta build 2023.44.30.14. When engaging FSD ,the display screen enters an AUTO brightness mode and requires driver intervention to adjust brightness back to the driver's desired setting, as described by the following. When FSD is engaged, display AUTO brightness is activated and the screen adjusts up in brightness from the previous setting, which is often too high. The driver's attention is then taken away from road and traffic ahead while the screen is reset to the driver's preferred setting. In the current build the following anomalies also occur. When FSD is engaged and the display is set to AUTO brightness, if the driver opens the Display menu and adjusts brightness down, that driver setting is held even though the Display brightness is still shown to be in AUTO mode. However, if after activating FSD and the AUTO brightness is engaged, and the brightness is then adjusted down using the left scroll wheel, the display remains in AUTO mode and the screen is automatically adjusted back up to the AUTO set point. This is true when the driver's preferred setting is lower than the AUTO set point, but not true if the driver's preferred setting is higher than the AUTO set point. When the initial driver setting is higher than the AUTO set point, the screen remains at the driver's preferred setting. While these anomalies are not safety concerns, per se, they do require that the driver's attention is diverted to resetting the desired display brightness. If, as if often the case, FSD is disengaged and then reengaged, the process described above is repeated. In the course of a 30 minute drive this can require that the driver adjust screen brightness multiple times, sometimes repeating the adjustment process within minutes after prior adjustment.

Additional Notes:

FSD Beta 11.4.9 - A concern documented in NHTSA Complaint ID 11555478 and subsequently remedied with later releases has returned in the current FSD Beta build 2023.44.30.14. When engaging FSD ,the display screen enters an AUTO brightness mode and requires driver intervention to adjust brightness back to the driver's desired setting, as described by the following. When FSD is engaged, display AUTO brightness is activated and the screen adjusts up in brightness from the previous setting, which is often too high. The driver's attention is then taken away from road and traffic ahead while the screen is reset to the driver's preferred setting. In the current build the following anomalies also occur. When FSD is engaged and the display is set to AUTO brightness, if the driver opens the Display menu and adjusts brightness down, that driver setting is held even though the Display brightness is still shown to be in AUTO mode. However, if after activating FSD and the AUTO brightness is engaged, and the brightness is then adjusted down using the left scroll wheel, the display remains in AUTO mode and the screen is automatically adjusted back up to the AUTO set point. This is true when the driver's preferred setting is lower than the AUTO set point, but not true if the driver's preferred setting is higher than the AUTO set point. When the initial driver setting is higher than the AUTO set point, the screen remains at the driver's preferred setting. While these anomalies are not safety concerns, per se, they do require that the driver's attention is diverted to resetting the desired display brightness. If, as if often the case, FSD is disengaged and then reengaged, the process described above is repeated. In the course of a 30 minute drive this can require that the driver adjust screen brightness multiple times, sometimes repeating the adjustment process within minutes after prior adjustment.

Manufacturer: TESLA
Mfg Campaign: 11572855
Notice Date: Feb 20, 2024
Recall Date: Feb 20, 2024
Tesla, Inc.
Campaign: 11572492 Other
1 Vehicles Affected
Feb 17, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Car did not react to uncoming car and accident happened. Car was totaled. RECALL NO. 23V-838 involved as the car didn’t have the right safety controls and caused collision

Corrective Action:

Car did not react to uncoming car and accident happened. Car was totaled. RECALL NO. 23V-838 involved as the car didn’t have the right safety controls and caused collision

Additional Notes:

Car did not react to uncoming car and accident happened. Car was totaled. RECALL NO. 23V-838 involved as the car didn’t have the right safety controls and caused collision

Manufacturer: TESLA
Mfg Campaign: 11572492
Notice Date: Feb 17, 2024
Recall Date: Feb 17, 2024
Tesla, Inc.
Campaign: 11572492 Other
1 Vehicles Affected
Feb 17, 2024
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

Car did not react to uncoming car and accident happened. Car was totaled. RECALL NO. 23V-838 involved as the car didn’t have the right safety controls and caused collision

Corrective Action:

Car did not react to uncoming car and accident happened. Car was totaled. RECALL NO. 23V-838 involved as the car didn’t have the right safety controls and caused collision

Additional Notes:

Car did not react to uncoming car and accident happened. Car was totaled. RECALL NO. 23V-838 involved as the car didn’t have the right safety controls and caused collision

Manufacturer: TESLA
Mfg Campaign: 11572492
Notice Date: Feb 17, 2024
Recall Date: Feb 17, 2024
Tesla, Inc.
Campaign: 11572492 Other
1 Vehicles Affected
Feb 17, 2024
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

Car did not react to uncoming car and accident happened. Car was totaled. RECALL NO. 23V-838 involved as the car didn’t have the right safety controls and caused collision

Corrective Action:

Car did not react to uncoming car and accident happened. Car was totaled. RECALL NO. 23V-838 involved as the car didn’t have the right safety controls and caused collision

Additional Notes:

Car did not react to uncoming car and accident happened. Car was totaled. RECALL NO. 23V-838 involved as the car didn’t have the right safety controls and caused collision

Manufacturer: TESLA
Mfg Campaign: 11572492
Notice Date: Feb 17, 2024
Recall Date: Feb 17, 2024
Tesla, Inc.
Campaign: 11571364 Other
Feb 12, 2024
Defect Description:

SEATS

Potential Consequences:

Sold car with defective parts. Scratched rocker panels that Tesla refuses to take responsibility for. Broken and rattled center console dash. Crooked front hood that the service center has not fixed. Broken driver seat that has foam missing on one side that tilts the seat and makes driving uncomfortable. The service center has not fixed these issues and the car was sold defective.

Corrective Action:

Sold car with defective parts. Scratched rocker panels that Tesla refuses to take responsibility for. Broken and rattled center console dash. Crooked front hood that the service center has not fixed. Broken driver seat that has foam missing on one side that tilts the seat and makes driving uncomfortable. The service center has not fixed these issues and the car was sold defective.

Additional Notes:

Sold car with defective parts. Scratched rocker panels that Tesla refuses to take responsibility for. Broken and rattled center console dash. Crooked front hood that the service center has not fixed. Broken driver seat that has foam missing on one side that tilts the seat and makes driving uncomfortable. The service center has not fixed these issues and the car was sold defective.

Manufacturer: TESLA
Mfg Campaign: 11571364
Notice Date: Feb 12, 2024
Recall Date: Feb 12, 2024
Tesla, Inc.
Campaign: 11571364 Other
Feb 12, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Sold car with defective parts. Scratched rocker panels that Tesla refuses to take responsibility for. Broken and rattled center console dash. Crooked front hood that the service center has not fixed. Broken driver seat that has foam missing on one side that tilts the seat and makes driving uncomfortable. The service center has not fixed these issues and the car was sold defective.

Corrective Action:

Sold car with defective parts. Scratched rocker panels that Tesla refuses to take responsibility for. Broken and rattled center console dash. Crooked front hood that the service center has not fixed. Broken driver seat that has foam missing on one side that tilts the seat and makes driving uncomfortable. The service center has not fixed these issues and the car was sold defective.

Additional Notes:

Sold car with defective parts. Scratched rocker panels that Tesla refuses to take responsibility for. Broken and rattled center console dash. Crooked front hood that the service center has not fixed. Broken driver seat that has foam missing on one side that tilts the seat and makes driving uncomfortable. The service center has not fixed these issues and the car was sold defective.

Manufacturer: TESLA
Mfg Campaign: 11571364
Notice Date: Feb 12, 2024
Recall Date: Feb 12, 2024
Tesla, Inc.
Campaign: 11571324 Other
Feb 11, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The Rear Drive Unit of our Tesla failed on our Tesla Model 3 2020 (2 years at the time of incident). It is no longer available for inspection as it was replaced by Tesla. We had our drive unit fail for our 2020 M3 driving in the middle of what is considered one of the most dangerous freeways in [XXX] . After all the warnings came online, we had 30 seconds before the entire car stopped. Of the warnings (Power Reduced, Acceleration and Top Speed Reduced, Automatic Emergency Breaking is Disabled) there was no indication that the car would shut down. We made it to the exit ramp, but couldn’t make it to the shoulder so we blocked the entire exit. [XXX] was able to come in and help tow our car to a safer location. We took it to Tesla to be serviced and when asking the service rep if there’s any way we could have seen this coming, she just brushed it off as “it happens” and that there was no way to tell. It took us a while to feel comfortable with that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

The Rear Drive Unit of our Tesla failed on our Tesla Model 3 2020 (2 years at the time of incident). It is no longer available for inspection as it was replaced by Tesla. We had our drive unit fail for our 2020 M3 driving in the middle of what is considered one of the most dangerous freeways in [XXX] . After all the warnings came online, we had 30 seconds before the entire car stopped. Of the warnings (Power Reduced, Acceleration and Top Speed Reduced, Automatic Emergency Breaking is Disabled) there was no indication that the car would shut down. We made it to the exit ramp, but couldn’t make it to the shoulder so we blocked the entire exit. [XXX] was able to come in and help tow our car to a safer location. We took it to Tesla to be serviced and when asking the service rep if there’s any way we could have seen this coming, she just brushed it off as “it happens” and that there was no way to tell. It took us a while to feel comfortable with that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

The Rear Drive Unit of our Tesla failed on our Tesla Model 3 2020 (2 years at the time of incident). It is no longer available for inspection as it was replaced by Tesla. We had our drive unit fail for our 2020 M3 driving in the middle of what is considered one of the most dangerous freeways in [XXX] . After all the warnings came online, we had 30 seconds before the entire car stopped. Of the warnings (Power Reduced, Acceleration and Top Speed Reduced, Automatic Emergency Breaking is Disabled) there was no indication that the car would shut down. We made it to the exit ramp, but couldn’t make it to the shoulder so we blocked the entire exit. [XXX] was able to come in and help tow our car to a safer location. We took it to Tesla to be serviced and when asking the service rep if there’s any way we could have seen this coming, she just brushed it off as “it happens” and that there was no way to tell. It took us a while to feel comfortable with that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TESLA
Mfg Campaign: 11571324
Notice Date: Feb 11, 2024
Recall Date: Feb 11, 2024
Tesla, Inc.
Campaign: 11571324 Other
Feb 11, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

The Rear Drive Unit of our Tesla failed on our Tesla Model 3 2020 (2 years at the time of incident). It is no longer available for inspection as it was replaced by Tesla. We had our drive unit fail for our 2020 M3 driving in the middle of what is considered one of the most dangerous freeways in [XXX] . After all the warnings came online, we had 30 seconds before the entire car stopped. Of the warnings (Power Reduced, Acceleration and Top Speed Reduced, Automatic Emergency Breaking is Disabled) there was no indication that the car would shut down. We made it to the exit ramp, but couldn’t make it to the shoulder so we blocked the entire exit. [XXX] was able to come in and help tow our car to a safer location. We took it to Tesla to be serviced and when asking the service rep if there’s any way we could have seen this coming, she just brushed it off as “it happens” and that there was no way to tell. It took us a while to feel comfortable with that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

The Rear Drive Unit of our Tesla failed on our Tesla Model 3 2020 (2 years at the time of incident). It is no longer available for inspection as it was replaced by Tesla. We had our drive unit fail for our 2020 M3 driving in the middle of what is considered one of the most dangerous freeways in [XXX] . After all the warnings came online, we had 30 seconds before the entire car stopped. Of the warnings (Power Reduced, Acceleration and Top Speed Reduced, Automatic Emergency Breaking is Disabled) there was no indication that the car would shut down. We made it to the exit ramp, but couldn’t make it to the shoulder so we blocked the entire exit. [XXX] was able to come in and help tow our car to a safer location. We took it to Tesla to be serviced and when asking the service rep if there’s any way we could have seen this coming, she just brushed it off as “it happens” and that there was no way to tell. It took us a while to feel comfortable with that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

The Rear Drive Unit of our Tesla failed on our Tesla Model 3 2020 (2 years at the time of incident). It is no longer available for inspection as it was replaced by Tesla. We had our drive unit fail for our 2020 M3 driving in the middle of what is considered one of the most dangerous freeways in [XXX] . After all the warnings came online, we had 30 seconds before the entire car stopped. Of the warnings (Power Reduced, Acceleration and Top Speed Reduced, Automatic Emergency Breaking is Disabled) there was no indication that the car would shut down. We made it to the exit ramp, but couldn’t make it to the shoulder so we blocked the entire exit. [XXX] was able to come in and help tow our car to a safer location. We took it to Tesla to be serviced and when asking the service rep if there’s any way we could have seen this coming, she just brushed it off as “it happens” and that there was no way to tell. It took us a while to feel comfortable with that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TESLA
Mfg Campaign: 11571324
Notice Date: Feb 11, 2024
Recall Date: Feb 11, 2024
Tesla, Inc.
Campaign: 11571324 Other
Feb 11, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

The Rear Drive Unit of our Tesla failed on our Tesla Model 3 2020 (2 years at the time of incident). It is no longer available for inspection as it was replaced by Tesla. We had our drive unit fail for our 2020 M3 driving in the middle of what is considered one of the most dangerous freeways in [XXX] . After all the warnings came online, we had 30 seconds before the entire car stopped. Of the warnings (Power Reduced, Acceleration and Top Speed Reduced, Automatic Emergency Breaking is Disabled) there was no indication that the car would shut down. We made it to the exit ramp, but couldn’t make it to the shoulder so we blocked the entire exit. [XXX] was able to come in and help tow our car to a safer location. We took it to Tesla to be serviced and when asking the service rep if there’s any way we could have seen this coming, she just brushed it off as “it happens” and that there was no way to tell. It took us a while to feel comfortable with that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

The Rear Drive Unit of our Tesla failed on our Tesla Model 3 2020 (2 years at the time of incident). It is no longer available for inspection as it was replaced by Tesla. We had our drive unit fail for our 2020 M3 driving in the middle of what is considered one of the most dangerous freeways in [XXX] . After all the warnings came online, we had 30 seconds before the entire car stopped. Of the warnings (Power Reduced, Acceleration and Top Speed Reduced, Automatic Emergency Breaking is Disabled) there was no indication that the car would shut down. We made it to the exit ramp, but couldn’t make it to the shoulder so we blocked the entire exit. [XXX] was able to come in and help tow our car to a safer location. We took it to Tesla to be serviced and when asking the service rep if there’s any way we could have seen this coming, she just brushed it off as “it happens” and that there was no way to tell. It took us a while to feel comfortable with that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

The Rear Drive Unit of our Tesla failed on our Tesla Model 3 2020 (2 years at the time of incident). It is no longer available for inspection as it was replaced by Tesla. We had our drive unit fail for our 2020 M3 driving in the middle of what is considered one of the most dangerous freeways in [XXX] . After all the warnings came online, we had 30 seconds before the entire car stopped. Of the warnings (Power Reduced, Acceleration and Top Speed Reduced, Automatic Emergency Breaking is Disabled) there was no indication that the car would shut down. We made it to the exit ramp, but couldn’t make it to the shoulder so we blocked the entire exit. [XXX] was able to come in and help tow our car to a safer location. We took it to Tesla to be serviced and when asking the service rep if there’s any way we could have seen this coming, she just brushed it off as “it happens” and that there was no way to tell. It took us a while to feel comfortable with that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TESLA
Mfg Campaign: 11571324
Notice Date: Feb 11, 2024
Recall Date: Feb 11, 2024
Tesla, Inc.
Campaign: 11571355 Other
Feb 11, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

When driving in "Autopilot" mode which uses adaptive speed control, the car suddenly slows down without any warnings. This happens even when there is no vehicle in front of the car and therefore slowing down is not expected. This has happened several times while driving on freeways. If it weren't for my immediate reaction, serious multiple-car accidents would have happened. My reaction has been to quickly disengage the "Autopilot" system and manually accelerating to avoid rear collisions. The other issue is the car suddenly steer the wheel and drag the car to the side even when there is no reason to do so. In such cases, I have to forcefully steer the wheel to the opposite direction to avoid collision with other cars moving on either side, or parked cars on the streets.

Corrective Action:

When driving in "Autopilot" mode which uses adaptive speed control, the car suddenly slows down without any warnings. This happens even when there is no vehicle in front of the car and therefore slowing down is not expected. This has happened several times while driving on freeways. If it weren't for my immediate reaction, serious multiple-car accidents would have happened. My reaction has been to quickly disengage the "Autopilot" system and manually accelerating to avoid rear collisions. The other issue is the car suddenly steer the wheel and drag the car to the side even when there is no reason to do so. In such cases, I have to forcefully steer the wheel to the opposite direction to avoid collision with other cars moving on either side, or parked cars on the streets.

Additional Notes:

When driving in "Autopilot" mode which uses adaptive speed control, the car suddenly slows down without any warnings. This happens even when there is no vehicle in front of the car and therefore slowing down is not expected. This has happened several times while driving on freeways. If it weren't for my immediate reaction, serious multiple-car accidents would have happened. My reaction has been to quickly disengage the "Autopilot" system and manually accelerating to avoid rear collisions. The other issue is the car suddenly steer the wheel and drag the car to the side even when there is no reason to do so. In such cases, I have to forcefully steer the wheel to the opposite direction to avoid collision with other cars moving on either side, or parked cars on the streets.

Manufacturer: TESLA
Mfg Campaign: 11571355
Notice Date: Feb 11, 2024
Recall Date: Feb 11, 2024
Tesla, Inc.
Campaign: 11571355 Other
Feb 11, 2024
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

When driving in "Autopilot" mode which uses adaptive speed control, the car suddenly slows down without any warnings. This happens even when there is no vehicle in front of the car and therefore slowing down is not expected. This has happened several times while driving on freeways. If it weren't for my immediate reaction, serious multiple-car accidents would have happened. My reaction has been to quickly disengage the "Autopilot" system and manually accelerating to avoid rear collisions. The other issue is the car suddenly steer the wheel and drag the car to the side even when there is no reason to do so. In such cases, I have to forcefully steer the wheel to the opposite direction to avoid collision with other cars moving on either side, or parked cars on the streets.

Corrective Action:

When driving in "Autopilot" mode which uses adaptive speed control, the car suddenly slows down without any warnings. This happens even when there is no vehicle in front of the car and therefore slowing down is not expected. This has happened several times while driving on freeways. If it weren't for my immediate reaction, serious multiple-car accidents would have happened. My reaction has been to quickly disengage the "Autopilot" system and manually accelerating to avoid rear collisions. The other issue is the car suddenly steer the wheel and drag the car to the side even when there is no reason to do so. In such cases, I have to forcefully steer the wheel to the opposite direction to avoid collision with other cars moving on either side, or parked cars on the streets.

Additional Notes:

When driving in "Autopilot" mode which uses adaptive speed control, the car suddenly slows down without any warnings. This happens even when there is no vehicle in front of the car and therefore slowing down is not expected. This has happened several times while driving on freeways. If it weren't for my immediate reaction, serious multiple-car accidents would have happened. My reaction has been to quickly disengage the "Autopilot" system and manually accelerating to avoid rear collisions. The other issue is the car suddenly steer the wheel and drag the car to the side even when there is no reason to do so. In such cases, I have to forcefully steer the wheel to the opposite direction to avoid collision with other cars moving on either side, or parked cars on the streets.

Manufacturer: TESLA
Mfg Campaign: 11571355
Notice Date: Feb 11, 2024
Recall Date: Feb 11, 2024
Tesla, Inc.
Campaign: 11571355 Other
Feb 11, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

When driving in "Autopilot" mode which uses adaptive speed control, the car suddenly slows down without any warnings. This happens even when there is no vehicle in front of the car and therefore slowing down is not expected. This has happened several times while driving on freeways. If it weren't for my immediate reaction, serious multiple-car accidents would have happened. My reaction has been to quickly disengage the "Autopilot" system and manually accelerating to avoid rear collisions. The other issue is the car suddenly steer the wheel and drag the car to the side even when there is no reason to do so. In such cases, I have to forcefully steer the wheel to the opposite direction to avoid collision with other cars moving on either side, or parked cars on the streets.

Corrective Action:

When driving in "Autopilot" mode which uses adaptive speed control, the car suddenly slows down without any warnings. This happens even when there is no vehicle in front of the car and therefore slowing down is not expected. This has happened several times while driving on freeways. If it weren't for my immediate reaction, serious multiple-car accidents would have happened. My reaction has been to quickly disengage the "Autopilot" system and manually accelerating to avoid rear collisions. The other issue is the car suddenly steer the wheel and drag the car to the side even when there is no reason to do so. In such cases, I have to forcefully steer the wheel to the opposite direction to avoid collision with other cars moving on either side, or parked cars on the streets.

Additional Notes:

When driving in "Autopilot" mode which uses adaptive speed control, the car suddenly slows down without any warnings. This happens even when there is no vehicle in front of the car and therefore slowing down is not expected. This has happened several times while driving on freeways. If it weren't for my immediate reaction, serious multiple-car accidents would have happened. My reaction has been to quickly disengage the "Autopilot" system and manually accelerating to avoid rear collisions. The other issue is the car suddenly steer the wheel and drag the car to the side even when there is no reason to do so. In such cases, I have to forcefully steer the wheel to the opposite direction to avoid collision with other cars moving on either side, or parked cars on the streets.

Manufacturer: TESLA
Mfg Campaign: 11571355
Notice Date: Feb 11, 2024
Recall Date: Feb 11, 2024
Tesla, Inc.
Campaign: 11569575 Other
Feb 2, 2024
Defect Description:

STEERING

Potential Consequences:

i believe the steering over steered and the tire strut got broekn due to a pot hole.

Corrective Action:

i believe the steering over steered and the tire strut got broekn due to a pot hole.

Additional Notes:

i believe the steering over steered and the tire strut got broekn due to a pot hole.

Manufacturer: TESLA
Mfg Campaign: 11569575
Notice Date: Feb 2, 2024
Recall Date: Feb 2, 2024
Tesla, Inc.
Campaign: 11569063 Other
Jan 31, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

FSD Beta 11.4.9 and past versions. A possible explanation for some degree of phantom braking on controlled access roadways. FSD Beta reacts to a stop light at the end of an offramp when the direction of travel is inline with the ramp. This reaction does not occur in daylight, only in darkness. It occurs across multiple versions of FSD Beta and is consistent and repeatable at night under similar conditions. The point at which normal speed is resumed appears to coincide with the beginning of the offramp, but that may be coincidental. Since it doesn't occur in daylight it is less likely that the reaction is triggered by lane topography or some other factor relating to the converging right hand lane that occurs after the ramp is passed. In one test pass that was not recorded, the stoplight at the top of the ramp turned green while the braking was happening and the car seemed to react to the green light and resume speed, but that may have been coincident to the turn in the roadway or being adjacent to the beginning of the offramp. Another example where the light turned green has not happened again during tests. This test was at 3:08 am on a weekday with almost zero traffic in this direction and there were no vehicles within 0.25 mile behind the test vehicle at the time this was recorded. LINK TO VIDEO: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

FSD Beta 11.4.9 and past versions. A possible explanation for some degree of phantom braking on controlled access roadways. FSD Beta reacts to a stop light at the end of an offramp when the direction of travel is inline with the ramp. This reaction does not occur in daylight, only in darkness. It occurs across multiple versions of FSD Beta and is consistent and repeatable at night under similar conditions. The point at which normal speed is resumed appears to coincide with the beginning of the offramp, but that may be coincidental. Since it doesn't occur in daylight it is less likely that the reaction is triggered by lane topography or some other factor relating to the converging right hand lane that occurs after the ramp is passed. In one test pass that was not recorded, the stoplight at the top of the ramp turned green while the braking was happening and the car seemed to react to the green light and resume speed, but that may have been coincident to the turn in the roadway or being adjacent to the beginning of the offramp. Another example where the light turned green has not happened again during tests. This test was at 3:08 am on a weekday with almost zero traffic in this direction and there were no vehicles within 0.25 mile behind the test vehicle at the time this was recorded. LINK TO VIDEO: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

FSD Beta 11.4.9 and past versions. A possible explanation for some degree of phantom braking on controlled access roadways. FSD Beta reacts to a stop light at the end of an offramp when the direction of travel is inline with the ramp. This reaction does not occur in daylight, only in darkness. It occurs across multiple versions of FSD Beta and is consistent and repeatable at night under similar conditions. The point at which normal speed is resumed appears to coincide with the beginning of the offramp, but that may be coincidental. Since it doesn't occur in daylight it is less likely that the reaction is triggered by lane topography or some other factor relating to the converging right hand lane that occurs after the ramp is passed. In one test pass that was not recorded, the stoplight at the top of the ramp turned green while the braking was happening and the car seemed to react to the green light and resume speed, but that may have been coincident to the turn in the roadway or being adjacent to the beginning of the offramp. Another example where the light turned green has not happened again during tests. This test was at 3:08 am on a weekday with almost zero traffic in this direction and there were no vehicles within 0.25 mile behind the test vehicle at the time this was recorded. LINK TO VIDEO: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TESLA
Mfg Campaign: 11569063
Notice Date: Jan 31, 2024
Recall Date: Jan 31, 2024
Tesla, Inc.
Campaign: 11568902 Other
Jan 30, 2024
Defect Description:

SUSPENSION

Potential Consequences:

Car has 39,445 miles on it. Groaning noise started in front tires. Took it in for inspection and Tesla replaced the upper control arm and lower lateral link for both the front left and front right tires. I see that there was a recall for these parts in many Tesla 3, including my model year but my VIN didn’t qualify. Seems coincidental that I would have an issue with the same part that was recalled at only 40k miles but not under the recall.

Corrective Action:

Car has 39,445 miles on it. Groaning noise started in front tires. Took it in for inspection and Tesla replaced the upper control arm and lower lateral link for both the front left and front right tires. I see that there was a recall for these parts in many Tesla 3, including my model year but my VIN didn’t qualify. Seems coincidental that I would have an issue with the same part that was recalled at only 40k miles but not under the recall.

Additional Notes:

Car has 39,445 miles on it. Groaning noise started in front tires. Took it in for inspection and Tesla replaced the upper control arm and lower lateral link for both the front left and front right tires. I see that there was a recall for these parts in many Tesla 3, including my model year but my VIN didn’t qualify. Seems coincidental that I would have an issue with the same part that was recalled at only 40k miles but not under the recall.

Manufacturer: TESLA
Mfg Campaign: 11568902
Notice Date: Jan 30, 2024
Recall Date: Jan 30, 2024

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