Complaints & Recalls
Official Safety Recalls - Important!
31 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Consumer Complaints
1.5K ComplaintsTesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Latest Tesla UI update, V11 (2021.44.25.2) is less user friendly, especially for essential control operations while driving. - Front, Rear Defrosters, and Seat Heaters are now buried in multiple tap menus. Windshield wiper adjustment option buried in multiple tap menus or unreliable swipe motion to reveal options. Areas where these buttons used to be are now "blank" spaces that were done for "aesthetics" more than "practical utility". - Menu options and notifications are narrower and too low for quick visbility (e.g. Car alerts, Windshield wiper adjustment). - Speedometer number is too thin and small. - Autopilot notification icon is much smaller, so it is less obvious to the user if the system is active or when it can be activated. - "One tap dashcam recording" now missing on Map screen. "Honking to save clip" may cause confusion to other drivers if wanting to save footage, so that is not a proper solution. - Map at night time is now much harder to see smaller/non main roads. Poor map contrast/visibility - Supercharging locations view requires multiple taps to get to and gives less "map view" of charging stations overall. Compared to one tap or able to persistently see charging locations on the map. - Interface unnecessarily expands all differnet audio source as different "icon buttons", so it may take longer for someone to look and find the correct option - UI mostly requires swiping up/down to expand or close out menus. This is a longer action than pressing an "X" button in the corner that was previously there. Aware that pressing the same icon will close the menu, but X is more intuitive and quicker than doing a full gesture swipe motion that may fail at times to bring back the proper Map menu.
Corrective Action:
Latest Tesla UI update, V11 (2021.44.25.2) is less user friendly, especially for essential control operations while driving. - Front, Rear Defrosters, and Seat Heaters are now buried in multiple tap menus. Windshield wiper adjustment option buried in multiple tap menus or unreliable swipe motion to reveal options. Areas where these buttons used to be are now "blank" spaces that were done for "aesthetics" more than "practical utility". - Menu options and notifications are narrower and too low for quick visbility (e.g. Car alerts, Windshield wiper adjustment). - Speedometer number is too thin and small. - Autopilot notification icon is much smaller, so it is less obvious to the user if the system is active or when it can be activated. - "One tap dashcam recording" now missing on Map screen. "Honking to save clip" may cause confusion to other drivers if wanting to save footage, so that is not a proper solution. - Map at night time is now much harder to see smaller/non main roads. Poor map contrast/visibility - Supercharging locations view requires multiple taps to get to and gives less "map view" of charging stations overall. Compared to one tap or able to persistently see charging locations on the map. - Interface unnecessarily expands all differnet audio source as different "icon buttons", so it may take longer for someone to look and find the correct option - UI mostly requires swiping up/down to expand or close out menus. This is a longer action than pressing an "X" button in the corner that was previously there. Aware that pressing the same icon will close the menu, but X is more intuitive and quicker than doing a full gesture swipe motion that may fail at times to bring back the proper Map menu.
Additional Notes:
Latest Tesla UI update, V11 (2021.44.25.2) is less user friendly, especially for essential control operations while driving. - Front, Rear Defrosters, and Seat Heaters are now buried in multiple tap menus. Windshield wiper adjustment option buried in multiple tap menus or unreliable swipe motion to reveal options. Areas where these buttons used to be are now "blank" spaces that were done for "aesthetics" more than "practical utility". - Menu options and notifications are narrower and too low for quick visbility (e.g. Car alerts, Windshield wiper adjustment). - Speedometer number is too thin and small. - Autopilot notification icon is much smaller, so it is less obvious to the user if the system is active or when it can be activated. - "One tap dashcam recording" now missing on Map screen. "Honking to save clip" may cause confusion to other drivers if wanting to save footage, so that is not a proper solution. - Map at night time is now much harder to see smaller/non main roads. Poor map contrast/visibility - Supercharging locations view requires multiple taps to get to and gives less "map view" of charging stations overall. Compared to one tap or able to persistently see charging locations on the map. - Interface unnecessarily expands all differnet audio source as different "icon buttons", so it may take longer for someone to look and find the correct option - UI mostly requires swiping up/down to expand or close out menus. This is a longer action than pressing an "X" button in the corner that was previously there. Aware that pressing the same icon will close the menu, but X is more intuitive and quicker than doing a full gesture swipe motion that may fail at times to bring back the proper Map menu.
Mfg Campaign: 11445183
Recall Date: Dec 27, 2021
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The latest Tesla software update (their “holiday update”) has buried important controls in menus where they are difficult to access. For example, defrost and wiper controls were available directly on the main screen prior to this update. They now require multiple taps to get to with the associated further distraction from keeping eyes on the road. Less critical but oft-manipulated control (such as seat heat) that were are the main screen are also now buried.
Corrective Action:
The latest Tesla software update (their “holiday update”) has buried important controls in menus where they are difficult to access. For example, defrost and wiper controls were available directly on the main screen prior to this update. They now require multiple taps to get to with the associated further distraction from keeping eyes on the road. Less critical but oft-manipulated control (such as seat heat) that were are the main screen are also now buried.
Additional Notes:
The latest Tesla software update (their “holiday update”) has buried important controls in menus where they are difficult to access. For example, defrost and wiper controls were available directly on the main screen prior to this update. They now require multiple taps to get to with the associated further distraction from keeping eyes on the road. Less critical but oft-manipulated control (such as seat heat) that were are the main screen are also now buried.
Mfg Campaign: 11444936
Recall Date: Dec 25, 2021
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Several times I am driving on the Highway at 65 mph and the car decelerates rapidly for no reason while I am in the drive assist mode. I have reported this several times to Tesla through the "report bug" feature in the car. It's very scary and dangerous. Additionally the drive assist mode doesn't work well in dense fog or rain and there should be a warning to that effect.
Corrective Action:
Several times I am driving on the Highway at 65 mph and the car decelerates rapidly for no reason while I am in the drive assist mode. I have reported this several times to Tesla through the "report bug" feature in the car. It's very scary and dangerous. Additionally the drive assist mode doesn't work well in dense fog or rain and there should be a warning to that effect.
Additional Notes:
Several times I am driving on the Highway at 65 mph and the car decelerates rapidly for no reason while I am in the drive assist mode. I have reported this several times to Tesla through the "report bug" feature in the car. It's very scary and dangerous. Additionally the drive assist mode doesn't work well in dense fog or rain and there should be a warning to that effect.
Mfg Campaign: 11444440
Recall Date: Dec 20, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Several times I am driving on the Highway at 65 mph and the car decelerates rapidly for no reason while I am in the drive assist mode. I have reported this several times to Tesla through the "report bug" feature in the car. It's very scary and dangerous. Additionally the drive assist mode doesn't work well in dense fog or rain and there should be a warning to that effect.
Corrective Action:
Several times I am driving on the Highway at 65 mph and the car decelerates rapidly for no reason while I am in the drive assist mode. I have reported this several times to Tesla through the "report bug" feature in the car. It's very scary and dangerous. Additionally the drive assist mode doesn't work well in dense fog or rain and there should be a warning to that effect.
Additional Notes:
Several times I am driving on the Highway at 65 mph and the car decelerates rapidly for no reason while I am in the drive assist mode. I have reported this several times to Tesla through the "report bug" feature in the car. It's very scary and dangerous. Additionally the drive assist mode doesn't work well in dense fog or rain and there should be a warning to that effect.
Mfg Campaign: 11444440
Recall Date: Dec 20, 2021
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Side fender cameras quit working intermittently. Tesla repair tech said they need to be replaced and he's been replacing "hundreds" of them.
Corrective Action:
Side fender cameras quit working intermittently. Tesla repair tech said they need to be replaced and he's been replacing "hundreds" of them.
Additional Notes:
Side fender cameras quit working intermittently. Tesla repair tech said they need to be replaced and he's been replacing "hundreds" of them.
Mfg Campaign: 11443398
Recall Date: Dec 10, 2021
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Safety Issue - A matter of life or death Many times since I’ve owned the Model 3 in late 2018, I have repeatedly contacted the service representatives about the A/C vent blasting out hot air over 90 degrees. I was told a software update will fix the issue. However, many software updates have taken place, it is not fixed. This now looks like a physical issue with the design flaw. This needs to be fixed. It can mean life or death for my family and my dog sitting in the back seats. This issue can be reproduced when I drive the Tesla over a long distance over an hour. Please see other people has already document this issue on YouTube. https://www.youtube.com/watch?v=JudtkliZNjo
Corrective Action:
Safety Issue - A matter of life or death Many times since I’ve owned the Model 3 in late 2018, I have repeatedly contacted the service representatives about the A/C vent blasting out hot air over 90 degrees. I was told a software update will fix the issue. However, many software updates have taken place, it is not fixed. This now looks like a physical issue with the design flaw. This needs to be fixed. It can mean life or death for my family and my dog sitting in the back seats. This issue can be reproduced when I drive the Tesla over a long distance over an hour. Please see other people has already document this issue on YouTube. https://www.youtube.com/watch?v=JudtkliZNjo
Additional Notes:
Safety Issue - A matter of life or death Many times since I’ve owned the Model 3 in late 2018, I have repeatedly contacted the service representatives about the A/C vent blasting out hot air over 90 degrees. I was told a software update will fix the issue. However, many software updates have taken place, it is not fixed. This now looks like a physical issue with the design flaw. This needs to be fixed. It can mean life or death for my family and my dog sitting in the back seats. This issue can be reproduced when I drive the Tesla over a long distance over an hour. Please see other people has already document this issue on YouTube. https://www.youtube.com/watch?v=JudtkliZNjo
Mfg Campaign: 11442911
Recall Date: Dec 6, 2021
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Tesla auto pilot does not stay in lane under certain conditions. On the freeway, it failed to recognize plastic reflective stanchions while driving on freeway interchange. The car was making left turn from 101 to 5 north. the car hit the stanchions while making the left turn. I took over the left turn as soon as the car hit the stanchion. The car did not recognize the stations because some stations were missing . The car can make very difficult left tuns on the freeway interchanges. It can make 270 degrees turns. It can make 90 degrees turn at 65 mph and slow down at the last minute to 45 and make the turn without any problem. But it does not recognize stanchion on a left turn. Another problem is AutoSteer in the streets. When passing through an intersection with no traffic , it steers in the Opposition direction lane.This happened about three times. The Autosteer does not recognize the lane in the intersection when the divider lines are missing or there are no other cars to use as a lane reference.
Corrective Action:
Tesla auto pilot does not stay in lane under certain conditions. On the freeway, it failed to recognize plastic reflective stanchions while driving on freeway interchange. The car was making left turn from 101 to 5 north. the car hit the stanchions while making the left turn. I took over the left turn as soon as the car hit the stanchion. The car did not recognize the stations because some stations were missing . The car can make very difficult left tuns on the freeway interchanges. It can make 270 degrees turns. It can make 90 degrees turn at 65 mph and slow down at the last minute to 45 and make the turn without any problem. But it does not recognize stanchion on a left turn. Another problem is AutoSteer in the streets. When passing through an intersection with no traffic , it steers in the Opposition direction lane.This happened about three times. The Autosteer does not recognize the lane in the intersection when the divider lines are missing or there are no other cars to use as a lane reference.
Additional Notes:
Tesla auto pilot does not stay in lane under certain conditions. On the freeway, it failed to recognize plastic reflective stanchions while driving on freeway interchange. The car was making left turn from 101 to 5 north. the car hit the stanchions while making the left turn. I took over the left turn as soon as the car hit the stanchion. The car did not recognize the stations because some stations were missing . The car can make very difficult left tuns on the freeway interchanges. It can make 270 degrees turns. It can make 90 degrees turn at 65 mph and slow down at the last minute to 45 and make the turn without any problem. But it does not recognize stanchion on a left turn. Another problem is AutoSteer in the streets. When passing through an intersection with no traffic , it steers in the Opposition direction lane.This happened about three times. The Autosteer does not recognize the lane in the intersection when the divider lines are missing or there are no other cars to use as a lane reference.
Mfg Campaign: 11440658
Recall Date: Nov 16, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Over the last several weeks there have been numerous phantom braking events when on autopilot. These seemingly happen out of nowhere, various conditions, and for no apparent reason. Some of the braking events are very light and others are harder. I estimate in the last 4-6 weeks I have 2-3 per week while commuting. One almost caused the person behind me to rear end me. I am on software version 2021.32.22 on a 2018 Model 3
Corrective Action:
Over the last several weeks there have been numerous phantom braking events when on autopilot. These seemingly happen out of nowhere, various conditions, and for no apparent reason. Some of the braking events are very light and others are harder. I estimate in the last 4-6 weeks I have 2-3 per week while commuting. One almost caused the person behind me to rear end me. I am on software version 2021.32.22 on a 2018 Model 3
Additional Notes:
Over the last several weeks there have been numerous phantom braking events when on autopilot. These seemingly happen out of nowhere, various conditions, and for no apparent reason. Some of the braking events are very light and others are harder. I estimate in the last 4-6 weeks I have 2-3 per week while commuting. One almost caused the person behind me to rear end me. I am on software version 2021.32.22 on a 2018 Model 3
Mfg Campaign: 11440459
Recall Date: Nov 15, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Over the last several weeks there have been numerous phantom braking events when on autopilot. These seemingly happen out of nowhere, various conditions, and for no apparent reason. Some of the braking events are very light and others are harder. I estimate in the last 4-6 weeks I have 2-3 per week while commuting. One almost caused the person behind me to rear end me. I am on software version 2021.32.22 on a 2018 Model 3
Corrective Action:
Over the last several weeks there have been numerous phantom braking events when on autopilot. These seemingly happen out of nowhere, various conditions, and for no apparent reason. Some of the braking events are very light and others are harder. I estimate in the last 4-6 weeks I have 2-3 per week while commuting. One almost caused the person behind me to rear end me. I am on software version 2021.32.22 on a 2018 Model 3
Additional Notes:
Over the last several weeks there have been numerous phantom braking events when on autopilot. These seemingly happen out of nowhere, various conditions, and for no apparent reason. Some of the braking events are very light and others are harder. I estimate in the last 4-6 weeks I have 2-3 per week while commuting. One almost caused the person behind me to rear end me. I am on software version 2021.32.22 on a 2018 Model 3
Mfg Campaign: 11440459
Recall Date: Nov 15, 2021
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Multiple "phantom braking" events while using Tesla's Auto Pilot system. Vehicle, while in Auto Pilot mode, will suddenly aggressively brake for no reason (no road hazards or other imminent dangers). Occurs about once every 50 miles driven with Auto Pilot on. The last incident occurred on 11/14/21
Corrective Action:
Multiple "phantom braking" events while using Tesla's Auto Pilot system. Vehicle, while in Auto Pilot mode, will suddenly aggressively brake for no reason (no road hazards or other imminent dangers). Occurs about once every 50 miles driven with Auto Pilot on. The last incident occurred on 11/14/21
Additional Notes:
Multiple "phantom braking" events while using Tesla's Auto Pilot system. Vehicle, while in Auto Pilot mode, will suddenly aggressively brake for no reason (no road hazards or other imminent dangers). Occurs about once every 50 miles driven with Auto Pilot on. The last incident occurred on 11/14/21
Mfg Campaign: 11440466
Recall Date: Nov 15, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Multiple "phantom braking" events while using Tesla's Auto Pilot system. Vehicle, while in Auto Pilot mode, will suddenly aggressively brake for no reason (no road hazards or other imminent dangers). Occurs about once every 50 miles driven with Auto Pilot on. The last incident occurred on 11/14/21
Corrective Action:
Multiple "phantom braking" events while using Tesla's Auto Pilot system. Vehicle, while in Auto Pilot mode, will suddenly aggressively brake for no reason (no road hazards or other imminent dangers). Occurs about once every 50 miles driven with Auto Pilot on. The last incident occurred on 11/14/21
Additional Notes:
Multiple "phantom braking" events while using Tesla's Auto Pilot system. Vehicle, while in Auto Pilot mode, will suddenly aggressively brake for no reason (no road hazards or other imminent dangers). Occurs about once every 50 miles driven with Auto Pilot on. The last incident occurred on 11/14/21
Mfg Campaign: 11440466
Recall Date: Nov 15, 2021
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving on interstate, using adaptive speed control but not autopilot. Middle lane. Car suddenly applied brakes. A car was ahead of me but not very close, there was no reason to apply brakes. Slowed down from 65 to 45 very fast, (seatbelt tightened) before I resumed acceleration myself. Lucky I wasn’t rear ended because traffic is usually heavy in that area. I had one passenger who was as surprised as I was. Yes, the car can be inspected. Not reported to Tesla. No warning messages, including didn’t make the loud sound Tesla makes with normal city driving if a car ahead is turning right and I start to accelerate before it has completely left the lane I am in. Tesla cameras are also not seeing cars traveling in my driver side blind spot. They used to show up on the screen but haven’t for months. Tesla cameras also do not see low flat bed trailers (such as empty car carriers) pulled by pickup trucks, common in Ohio. Screen shows the truck but does not show the trailer. I don’t use autopilot because of the blind spot issue, now I’m afraid to use cruise control too.
Corrective Action:
I was driving on interstate, using adaptive speed control but not autopilot. Middle lane. Car suddenly applied brakes. A car was ahead of me but not very close, there was no reason to apply brakes. Slowed down from 65 to 45 very fast, (seatbelt tightened) before I resumed acceleration myself. Lucky I wasn’t rear ended because traffic is usually heavy in that area. I had one passenger who was as surprised as I was. Yes, the car can be inspected. Not reported to Tesla. No warning messages, including didn’t make the loud sound Tesla makes with normal city driving if a car ahead is turning right and I start to accelerate before it has completely left the lane I am in. Tesla cameras are also not seeing cars traveling in my driver side blind spot. They used to show up on the screen but haven’t for months. Tesla cameras also do not see low flat bed trailers (such as empty car carriers) pulled by pickup trucks, common in Ohio. Screen shows the truck but does not show the trailer. I don’t use autopilot because of the blind spot issue, now I’m afraid to use cruise control too.
Additional Notes:
I was driving on interstate, using adaptive speed control but not autopilot. Middle lane. Car suddenly applied brakes. A car was ahead of me but not very close, there was no reason to apply brakes. Slowed down from 65 to 45 very fast, (seatbelt tightened) before I resumed acceleration myself. Lucky I wasn’t rear ended because traffic is usually heavy in that area. I had one passenger who was as surprised as I was. Yes, the car can be inspected. Not reported to Tesla. No warning messages, including didn’t make the loud sound Tesla makes with normal city driving if a car ahead is turning right and I start to accelerate before it has completely left the lane I am in. Tesla cameras are also not seeing cars traveling in my driver side blind spot. They used to show up on the screen but haven’t for months. Tesla cameras also do not see low flat bed trailers (such as empty car carriers) pulled by pickup trucks, common in Ohio. Screen shows the truck but does not show the trailer. I don’t use autopilot because of the blind spot issue, now I’m afraid to use cruise control too.
Mfg Campaign: 11440469
Recall Date: Nov 15, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving on interstate, using adaptive speed control but not autopilot. Middle lane. Car suddenly applied brakes. A car was ahead of me but not very close, there was no reason to apply brakes. Slowed down from 65 to 45 very fast, (seatbelt tightened) before I resumed acceleration myself. Lucky I wasn’t rear ended because traffic is usually heavy in that area. I had one passenger who was as surprised as I was. Yes, the car can be inspected. Not reported to Tesla. No warning messages, including didn’t make the loud sound Tesla makes with normal city driving if a car ahead is turning right and I start to accelerate before it has completely left the lane I am in. Tesla cameras are also not seeing cars traveling in my driver side blind spot. They used to show up on the screen but haven’t for months. Tesla cameras also do not see low flat bed trailers (such as empty car carriers) pulled by pickup trucks, common in Ohio. Screen shows the truck but does not show the trailer. I don’t use autopilot because of the blind spot issue, now I’m afraid to use cruise control too.
Corrective Action:
I was driving on interstate, using adaptive speed control but not autopilot. Middle lane. Car suddenly applied brakes. A car was ahead of me but not very close, there was no reason to apply brakes. Slowed down from 65 to 45 very fast, (seatbelt tightened) before I resumed acceleration myself. Lucky I wasn’t rear ended because traffic is usually heavy in that area. I had one passenger who was as surprised as I was. Yes, the car can be inspected. Not reported to Tesla. No warning messages, including didn’t make the loud sound Tesla makes with normal city driving if a car ahead is turning right and I start to accelerate before it has completely left the lane I am in. Tesla cameras are also not seeing cars traveling in my driver side blind spot. They used to show up on the screen but haven’t for months. Tesla cameras also do not see low flat bed trailers (such as empty car carriers) pulled by pickup trucks, common in Ohio. Screen shows the truck but does not show the trailer. I don’t use autopilot because of the blind spot issue, now I’m afraid to use cruise control too.
Additional Notes:
I was driving on interstate, using adaptive speed control but not autopilot. Middle lane. Car suddenly applied brakes. A car was ahead of me but not very close, there was no reason to apply brakes. Slowed down from 65 to 45 very fast, (seatbelt tightened) before I resumed acceleration myself. Lucky I wasn’t rear ended because traffic is usually heavy in that area. I had one passenger who was as surprised as I was. Yes, the car can be inspected. Not reported to Tesla. No warning messages, including didn’t make the loud sound Tesla makes with normal city driving if a car ahead is turning right and I start to accelerate before it has completely left the lane I am in. Tesla cameras are also not seeing cars traveling in my driver side blind spot. They used to show up on the screen but haven’t for months. Tesla cameras also do not see low flat bed trailers (such as empty car carriers) pulled by pickup trucks, common in Ohio. Screen shows the truck but does not show the trailer. I don’t use autopilot because of the blind spot issue, now I’m afraid to use cruise control too.
Mfg Campaign: 11440469
Recall Date: Nov 15, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving on interstate, using adaptive speed control but not autopilot. Middle lane. Car suddenly applied brakes. A car was ahead of me but not very close, there was no reason to apply brakes. Slowed down from 65 to 45 very fast, (seatbelt tightened) before I resumed acceleration myself. Lucky I wasn’t rear ended because traffic is usually heavy in that area. I had one passenger who was as surprised as I was. Yes, the car can be inspected. Not reported to Tesla. No warning messages, including didn’t make the loud sound Tesla makes with normal city driving if a car ahead is turning right and I start to accelerate before it has completely left the lane I am in. Tesla cameras are also not seeing cars traveling in my driver side blind spot. They used to show up on the screen but haven’t for months. Tesla cameras also do not see low flat bed trailers (such as empty car carriers) pulled by pickup trucks, common in Ohio. Screen shows the truck but does not show the trailer. I don’t use autopilot because of the blind spot issue, now I’m afraid to use cruise control too.
Corrective Action:
I was driving on interstate, using adaptive speed control but not autopilot. Middle lane. Car suddenly applied brakes. A car was ahead of me but not very close, there was no reason to apply brakes. Slowed down from 65 to 45 very fast, (seatbelt tightened) before I resumed acceleration myself. Lucky I wasn’t rear ended because traffic is usually heavy in that area. I had one passenger who was as surprised as I was. Yes, the car can be inspected. Not reported to Tesla. No warning messages, including didn’t make the loud sound Tesla makes with normal city driving if a car ahead is turning right and I start to accelerate before it has completely left the lane I am in. Tesla cameras are also not seeing cars traveling in my driver side blind spot. They used to show up on the screen but haven’t for months. Tesla cameras also do not see low flat bed trailers (such as empty car carriers) pulled by pickup trucks, common in Ohio. Screen shows the truck but does not show the trailer. I don’t use autopilot because of the blind spot issue, now I’m afraid to use cruise control too.
Additional Notes:
I was driving on interstate, using adaptive speed control but not autopilot. Middle lane. Car suddenly applied brakes. A car was ahead of me but not very close, there was no reason to apply brakes. Slowed down from 65 to 45 very fast, (seatbelt tightened) before I resumed acceleration myself. Lucky I wasn’t rear ended because traffic is usually heavy in that area. I had one passenger who was as surprised as I was. Yes, the car can be inspected. Not reported to Tesla. No warning messages, including didn’t make the loud sound Tesla makes with normal city driving if a car ahead is turning right and I start to accelerate before it has completely left the lane I am in. Tesla cameras are also not seeing cars traveling in my driver side blind spot. They used to show up on the screen but haven’t for months. Tesla cameras also do not see low flat bed trailers (such as empty car carriers) pulled by pickup trucks, common in Ohio. Screen shows the truck but does not show the trailer. I don’t use autopilot because of the blind spot issue, now I’m afraid to use cruise control too.
Mfg Campaign: 11440469
Recall Date: Nov 15, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On enhanced auto pilot highway speeds, the vehicle suddenly breaks, also known as phantom breaking. Extremely dangerous! Tesla service notified, their response “software is in beta, with a recent software update addressing the matter”. 35,000 of driver miles experienced, the auto pilot is extremely glitchy. When the algorithm is to complicated the vehicle well transfer the liability back to the operator with little warning. Their vehicle safety claims are highly overstated. Software updates cannot keep up with outdated hardware.
Corrective Action:
On enhanced auto pilot highway speeds, the vehicle suddenly breaks, also known as phantom breaking. Extremely dangerous! Tesla service notified, their response “software is in beta, with a recent software update addressing the matter”. 35,000 of driver miles experienced, the auto pilot is extremely glitchy. When the algorithm is to complicated the vehicle well transfer the liability back to the operator with little warning. Their vehicle safety claims are highly overstated. Software updates cannot keep up with outdated hardware.
Additional Notes:
On enhanced auto pilot highway speeds, the vehicle suddenly breaks, also known as phantom breaking. Extremely dangerous! Tesla service notified, their response “software is in beta, with a recent software update addressing the matter”. 35,000 of driver miles experienced, the auto pilot is extremely glitchy. When the algorithm is to complicated the vehicle well transfer the liability back to the operator with little warning. Their vehicle safety claims are highly overstated. Software updates cannot keep up with outdated hardware.
Mfg Campaign: 11439713
Recall Date: Nov 8, 2021
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On enhanced auto pilot highway speeds, the vehicle suddenly breaks, also known as phantom breaking. Extremely dangerous! Tesla service notified, their response “software is in beta, with a recent software update addressing the matter”. 35,000 of driver miles experienced, the auto pilot is extremely glitchy. When the algorithm is to complicated the vehicle well transfer the liability back to the operator with little warning. Their vehicle safety claims are highly overstated. Software updates cannot keep up with outdated hardware.
Corrective Action:
On enhanced auto pilot highway speeds, the vehicle suddenly breaks, also known as phantom breaking. Extremely dangerous! Tesla service notified, their response “software is in beta, with a recent software update addressing the matter”. 35,000 of driver miles experienced, the auto pilot is extremely glitchy. When the algorithm is to complicated the vehicle well transfer the liability back to the operator with little warning. Their vehicle safety claims are highly overstated. Software updates cannot keep up with outdated hardware.
Additional Notes:
On enhanced auto pilot highway speeds, the vehicle suddenly breaks, also known as phantom breaking. Extremely dangerous! Tesla service notified, their response “software is in beta, with a recent software update addressing the matter”. 35,000 of driver miles experienced, the auto pilot is extremely glitchy. When the algorithm is to complicated the vehicle well transfer the liability back to the operator with little warning. Their vehicle safety claims are highly overstated. Software updates cannot keep up with outdated hardware.
Mfg Campaign: 11439713
Recall Date: Nov 8, 2021
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Every time I make a turn or go over a bump, there is a loud squeaky noise and the tire pressure goes down from 44 to 36 psi. Even when driving straight without anything like a stop or a bump, the squeaky noises happens. The noise comes from the front passenger side.
Corrective Action:
Every time I make a turn or go over a bump, there is a loud squeaky noise and the tire pressure goes down from 44 to 36 psi. Even when driving straight without anything like a stop or a bump, the squeaky noises happens. The noise comes from the front passenger side.
Additional Notes:
Every time I make a turn or go over a bump, there is a loud squeaky noise and the tire pressure goes down from 44 to 36 psi. Even when driving straight without anything like a stop or a bump, the squeaky noises happens. The noise comes from the front passenger side.
Mfg Campaign: 11438767
Recall Date: Oct 30, 2021
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR
Potential Consequences:
Car backup camera has been unavailable for use for months. Originally the issue was intermittent and only happened after Tesla alarm system active so Tesla service could not reproduce issue at dealer. They had me perform full factory reset and now issue is constant. Tesla has been unable to fix the issue stating that it is a software problem and engineers will need to create a software patch to correct. Unable to see safely out of back window to backup creating hazardous condition every time car is put into reverse. Have already taken car in for service, performed complete factory software reset, and uploaded all new software per Tesla instructions. They claim there is no fix for my backup camera so I am driving a car with no ability to see when I am in reverse.
Corrective Action:
Car backup camera has been unavailable for use for months. Originally the issue was intermittent and only happened after Tesla alarm system active so Tesla service could not reproduce issue at dealer. They had me perform full factory reset and now issue is constant. Tesla has been unable to fix the issue stating that it is a software problem and engineers will need to create a software patch to correct. Unable to see safely out of back window to backup creating hazardous condition every time car is put into reverse. Have already taken car in for service, performed complete factory software reset, and uploaded all new software per Tesla instructions. They claim there is no fix for my backup camera so I am driving a car with no ability to see when I am in reverse.
Additional Notes:
Car backup camera has been unavailable for use for months. Originally the issue was intermittent and only happened after Tesla alarm system active so Tesla service could not reproduce issue at dealer. They had me perform full factory reset and now issue is constant. Tesla has been unable to fix the issue stating that it is a software problem and engineers will need to create a software patch to correct. Unable to see safely out of back window to backup creating hazardous condition every time car is put into reverse. Have already taken car in for service, performed complete factory software reset, and uploaded all new software per Tesla instructions. They claim there is no fix for my backup camera so I am driving a car with no ability to see when I am in reverse.
Mfg Campaign: 11438307
Recall Date: Oct 27, 2021
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Power Conversion System was defective when car brand new and replaced under 50k mile warranty. Now out of 50k mile warranty and Power Conversion System is failing again. Manufacturer service center says this item is customer pay and is just a defective item that is out of warranty for the 1-year replacement warranty, and refuses to cover this repair under the battery warranty where the Power Conversion System is located. Service center states there is nothing the customer did wrong or could do to cause this problem, acknowleges it is a defective part, and insists it is customer pay with no indication of an updated part. What happens when the Power Conversion System fails is the car is stranded and cannot recharge or operate its safety systems. This should be a recall item if it was updated to a newer part correcting defective design. The manufacturer should replace this high voltage and core functionality of the vehicle under its battery warranty where the part is located. It would be highly dangerous for the vehicle owner to replace this part and requires specialist tools to diagnose and replace or repair.
Corrective Action:
Power Conversion System was defective when car brand new and replaced under 50k mile warranty. Now out of 50k mile warranty and Power Conversion System is failing again. Manufacturer service center says this item is customer pay and is just a defective item that is out of warranty for the 1-year replacement warranty, and refuses to cover this repair under the battery warranty where the Power Conversion System is located. Service center states there is nothing the customer did wrong or could do to cause this problem, acknowleges it is a defective part, and insists it is customer pay with no indication of an updated part. What happens when the Power Conversion System fails is the car is stranded and cannot recharge or operate its safety systems. This should be a recall item if it was updated to a newer part correcting defective design. The manufacturer should replace this high voltage and core functionality of the vehicle under its battery warranty where the part is located. It would be highly dangerous for the vehicle owner to replace this part and requires specialist tools to diagnose and replace or repair.
Additional Notes:
Power Conversion System was defective when car brand new and replaced under 50k mile warranty. Now out of 50k mile warranty and Power Conversion System is failing again. Manufacturer service center says this item is customer pay and is just a defective item that is out of warranty for the 1-year replacement warranty, and refuses to cover this repair under the battery warranty where the Power Conversion System is located. Service center states there is nothing the customer did wrong or could do to cause this problem, acknowleges it is a defective part, and insists it is customer pay with no indication of an updated part. What happens when the Power Conversion System fails is the car is stranded and cannot recharge or operate its safety systems. This should be a recall item if it was updated to a newer part correcting defective design. The manufacturer should replace this high voltage and core functionality of the vehicle under its battery warranty where the part is located. It would be highly dangerous for the vehicle owner to replace this part and requires specialist tools to diagnose and replace or repair.
Mfg Campaign: 11437904
Recall Date: Oct 23, 2021
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Power Conversion System was defective when car brand new and replaced under 50k mile warranty. Now out of 50k mile warranty and Power Conversion System is failing again. Manufacturer service center says this item is customer pay and is just a defective item that is out of warranty for the 1-year replacement warranty, and refuses to cover this repair under the battery warranty where the Power Conversion System is located. Service center states there is nothing the customer did wrong or could do to cause this problem, acknowleges it is a defective part, and insists it is customer pay with no indication of an updated part. What happens when the Power Conversion System fails is the car is stranded and cannot recharge or operate its safety systems. This should be a recall item if it was updated to a newer part correcting defective design. The manufacturer should replace this high voltage and core functionality of the vehicle under its battery warranty where the part is located. It would be highly dangerous for the vehicle owner to replace this part and requires specialist tools to diagnose and replace or repair.
Corrective Action:
Power Conversion System was defective when car brand new and replaced under 50k mile warranty. Now out of 50k mile warranty and Power Conversion System is failing again. Manufacturer service center says this item is customer pay and is just a defective item that is out of warranty for the 1-year replacement warranty, and refuses to cover this repair under the battery warranty where the Power Conversion System is located. Service center states there is nothing the customer did wrong or could do to cause this problem, acknowleges it is a defective part, and insists it is customer pay with no indication of an updated part. What happens when the Power Conversion System fails is the car is stranded and cannot recharge or operate its safety systems. This should be a recall item if it was updated to a newer part correcting defective design. The manufacturer should replace this high voltage and core functionality of the vehicle under its battery warranty where the part is located. It would be highly dangerous for the vehicle owner to replace this part and requires specialist tools to diagnose and replace or repair.
Additional Notes:
Power Conversion System was defective when car brand new and replaced under 50k mile warranty. Now out of 50k mile warranty and Power Conversion System is failing again. Manufacturer service center says this item is customer pay and is just a defective item that is out of warranty for the 1-year replacement warranty, and refuses to cover this repair under the battery warranty where the Power Conversion System is located. Service center states there is nothing the customer did wrong or could do to cause this problem, acknowleges it is a defective part, and insists it is customer pay with no indication of an updated part. What happens when the Power Conversion System fails is the car is stranded and cannot recharge or operate its safety systems. This should be a recall item if it was updated to a newer part correcting defective design. The manufacturer should replace this high voltage and core functionality of the vehicle under its battery warranty where the part is located. It would be highly dangerous for the vehicle owner to replace this part and requires specialist tools to diagnose and replace or repair.
Mfg Campaign: 11437904
Recall Date: Oct 23, 2021
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