Complaints & Recalls
Official Safety Recalls - Important!
31 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Consumer Complaints
1.5K ComplaintsTesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
display controls moved behind a sub-menu in v11 software update. very dangerous to the point of distraction to just turn on the defogger! Fonts are way too small. important icons/info now hidden behind two extra taps on touchscreen.
Corrective Action:
display controls moved behind a sub-menu in v11 software update. very dangerous to the point of distraction to just turn on the defogger! Fonts are way too small. important icons/info now hidden behind two extra taps on touchscreen.
Additional Notes:
display controls moved behind a sub-menu in v11 software update. very dangerous to the point of distraction to just turn on the defogger! Fonts are way too small. important icons/info now hidden behind two extra taps on touchscreen.
Mfg Campaign: 11447488
Recall Date: Jan 14, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
At night the camera feed turns bright orange with turn signal blocking the over half of the view.
Corrective Action:
At night the camera feed turns bright orange with turn signal blocking the over half of the view.
Additional Notes:
At night the camera feed turns bright orange with turn signal blocking the over half of the view.
Mfg Campaign: 11446966
Recall Date: Jan 10, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tesla's newest V11 update for Model 3 removes frequently used features from direct access of the driver. Now many options that were one-tap require navigating into a menu system to control, forcing the driver to take their eyes off the road creating a dangerous situation. This update allows for limited customization to bring quick access to games to the screen, hiding defrost, heated seats, etc. Tesla does not allow users the long term choice to avoid major user interface design upheavals, defeating learned muscle memory in favor of 'newness'. This is not the first update that has made the car more difficult to operate in motion. If a user avoids an update, eventually Tesla forces the update or can refuse to troubleshoot an issue with the car. Unexpectedly Tesla says some connected features may also stop working. Tesla should offer security and connectivity bug fixes but a user defined choice on whether the car's control surface continues to radically change over the life of the vehicle. Given the absence of physical buttons, the continued obfuscation of basic functions over time makes the car less safe to operate. Image uploads show permanent features on screen bottom in V10 vs new game customizations in V11
Corrective Action:
Tesla's newest V11 update for Model 3 removes frequently used features from direct access of the driver. Now many options that were one-tap require navigating into a menu system to control, forcing the driver to take their eyes off the road creating a dangerous situation. This update allows for limited customization to bring quick access to games to the screen, hiding defrost, heated seats, etc. Tesla does not allow users the long term choice to avoid major user interface design upheavals, defeating learned muscle memory in favor of 'newness'. This is not the first update that has made the car more difficult to operate in motion. If a user avoids an update, eventually Tesla forces the update or can refuse to troubleshoot an issue with the car. Unexpectedly Tesla says some connected features may also stop working. Tesla should offer security and connectivity bug fixes but a user defined choice on whether the car's control surface continues to radically change over the life of the vehicle. Given the absence of physical buttons, the continued obfuscation of basic functions over time makes the car less safe to operate. Image uploads show permanent features on screen bottom in V10 vs new game customizations in V11
Additional Notes:
Tesla's newest V11 update for Model 3 removes frequently used features from direct access of the driver. Now many options that were one-tap require navigating into a menu system to control, forcing the driver to take their eyes off the road creating a dangerous situation. This update allows for limited customization to bring quick access to games to the screen, hiding defrost, heated seats, etc. Tesla does not allow users the long term choice to avoid major user interface design upheavals, defeating learned muscle memory in favor of 'newness'. This is not the first update that has made the car more difficult to operate in motion. If a user avoids an update, eventually Tesla forces the update or can refuse to troubleshoot an issue with the car. Unexpectedly Tesla says some connected features may also stop working. Tesla should offer security and connectivity bug fixes but a user defined choice on whether the car's control surface continues to radically change over the life of the vehicle. Given the absence of physical buttons, the continued obfuscation of basic functions over time makes the car less safe to operate. Image uploads show permanent features on screen bottom in V10 vs new game customizations in V11
Mfg Campaign: 11446771
Recall Date: Jan 9, 2022
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Rear under carriage shield gets pulled off under normal driving conditions and rips off the bumper cover and rear wheel wells
Corrective Action:
Rear under carriage shield gets pulled off under normal driving conditions and rips off the bumper cover and rear wheel wells
Additional Notes:
Rear under carriage shield gets pulled off under normal driving conditions and rips off the bumper cover and rear wheel wells
Mfg Campaign: 11446734
Recall Date: Jan 8, 2022
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2018 Tesla Model 3. The contact stated that the vehicle had begun swaying while driving approximately 60 MPH. Additionally, the contact noticed a creaking noise coming from underneath the vehicle. The contact pulled into a parking lot and the vehicle suddenly stalled. The contact noticed that the control arm had detached. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer and dealer were informed of the failure. The approximate failure mileage was 33,000.
Corrective Action:
The contact owns a 2018 Tesla Model 3. The contact stated that the vehicle had begun swaying while driving approximately 60 MPH. Additionally, the contact noticed a creaking noise coming from underneath the vehicle. The contact pulled into a parking lot and the vehicle suddenly stalled. The contact noticed that the control arm had detached. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer and dealer were informed of the failure. The approximate failure mileage was 33,000.
Additional Notes:
The contact owns a 2018 Tesla Model 3. The contact stated that the vehicle had begun swaying while driving approximately 60 MPH. Additionally, the contact noticed a creaking noise coming from underneath the vehicle. The contact pulled into a parking lot and the vehicle suddenly stalled. The contact noticed that the control arm had detached. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer and dealer were informed of the failure. The approximate failure mileage was 33,000.
Mfg Campaign: 11445981
Recall Date: Jan 3, 2022
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2018 Tesla Model 3. The contact stated that the vehicle had begun swaying while driving approximately 60 MPH. Additionally, the contact noticed a creaking noise coming from underneath the vehicle. The contact pulled into a parking lot and the vehicle suddenly stalled. The contact noticed that the control arm had detached. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer and dealer were informed of the failure. The approximate failure mileage was 33,000.
Corrective Action:
The contact owns a 2018 Tesla Model 3. The contact stated that the vehicle had begun swaying while driving approximately 60 MPH. Additionally, the contact noticed a creaking noise coming from underneath the vehicle. The contact pulled into a parking lot and the vehicle suddenly stalled. The contact noticed that the control arm had detached. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer and dealer were informed of the failure. The approximate failure mileage was 33,000.
Additional Notes:
The contact owns a 2018 Tesla Model 3. The contact stated that the vehicle had begun swaying while driving approximately 60 MPH. Additionally, the contact noticed a creaking noise coming from underneath the vehicle. The contact pulled into a parking lot and the vehicle suddenly stalled. The contact noticed that the control arm had detached. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer and dealer were informed of the failure. The approximate failure mileage was 33,000.
Mfg Campaign: 11445981
Recall Date: Jan 3, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Tesla released V11 software for its cars on December 24, 2021. The following controls were previously directly accessible on the touchscreen: Wipers, Front Defrost, Rear Defrost. These high importance safety controls have now been buried under sub-menus. I was shocked driving my car tonight when my windshield started fogging up and the Front Defrost button was not visible anymore. I could have crashed while searching various UI sub-menus to find it again in a panic.
Corrective Action:
Tesla released V11 software for its cars on December 24, 2021. The following controls were previously directly accessible on the touchscreen: Wipers, Front Defrost, Rear Defrost. These high importance safety controls have now been buried under sub-menus. I was shocked driving my car tonight when my windshield started fogging up and the Front Defrost button was not visible anymore. I could have crashed while searching various UI sub-menus to find it again in a panic.
Additional Notes:
Tesla released V11 software for its cars on December 24, 2021. The following controls were previously directly accessible on the touchscreen: Wipers, Front Defrost, Rear Defrost. These high importance safety controls have now been buried under sub-menus. I was shocked driving my car tonight when my windshield started fogging up and the Front Defrost button was not visible anymore. I could have crashed while searching various UI sub-menus to find it again in a panic.
Mfg Campaign: 11445884
Recall Date: Jan 2, 2022
Tesla, Inc.
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
Latest software update from Tesla buried easily accessible features several layers deep into hard to manage screen menus. e.g windshield wipers. This now requires drivers to take their eyes of the road for many seconds to activate the functions. This can be extremely dangerous.
Corrective Action:
Latest software update from Tesla buried easily accessible features several layers deep into hard to manage screen menus. e.g windshield wipers. This now requires drivers to take their eyes of the road for many seconds to activate the functions. This can be extremely dangerous.
Additional Notes:
Latest software update from Tesla buried easily accessible features several layers deep into hard to manage screen menus. e.g windshield wipers. This now requires drivers to take their eyes of the road for many seconds to activate the functions. This can be extremely dangerous.
Mfg Campaign: 11445554
Recall Date: Dec 30, 2021
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The steering system failed. I'm not sure about the availability for inspection. My safety was put at risk when my car collided with another car. I had just pulled out of my driveway and turned to go down the street a short distance from a stop sign where I would turn left. From a video taken by one of the car's cameras, the car went to the left side of the street and started toward the intersection where the car hit another vehicle. I have driven to the intersection numerous times. There is no way that I would have pulled toward the left side of the street. I believe that something in the steering system malfunctioned. This put me and other drivers on the road at risk. I don't know if the the problem has reproduced. There was a policeman at the site, but he would not inspect the vehicle for a malfunction. My insurance company must have inspected the car as they called today to inform me that the car is totaled. The failure happened so quickly, that I had no warning.
Corrective Action:
The steering system failed. I'm not sure about the availability for inspection. My safety was put at risk when my car collided with another car. I had just pulled out of my driveway and turned to go down the street a short distance from a stop sign where I would turn left. From a video taken by one of the car's cameras, the car went to the left side of the street and started toward the intersection where the car hit another vehicle. I have driven to the intersection numerous times. There is no way that I would have pulled toward the left side of the street. I believe that something in the steering system malfunctioned. This put me and other drivers on the road at risk. I don't know if the the problem has reproduced. There was a policeman at the site, but he would not inspect the vehicle for a malfunction. My insurance company must have inspected the car as they called today to inform me that the car is totaled. The failure happened so quickly, that I had no warning.
Additional Notes:
The steering system failed. I'm not sure about the availability for inspection. My safety was put at risk when my car collided with another car. I had just pulled out of my driveway and turned to go down the street a short distance from a stop sign where I would turn left. From a video taken by one of the car's cameras, the car went to the left side of the street and started toward the intersection where the car hit another vehicle. I have driven to the intersection numerous times. There is no way that I would have pulled toward the left side of the street. I believe that something in the steering system malfunctioned. This put me and other drivers on the road at risk. I don't know if the the problem has reproduced. There was a policeman at the site, but he would not inspect the vehicle for a malfunction. My insurance company must have inspected the car as they called today to inform me that the car is totaled. The failure happened so quickly, that I had no warning.
Mfg Campaign: 11445624
Recall Date: Dec 30, 2021
Tesla, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The steering system failed. I'm not sure about the availability for inspection. My safety was put at risk when my car collided with another car. I had just pulled out of my driveway and turned to go down the street a short distance from a stop sign where I would turn left. From a video taken by one of the car's cameras, the car went to the left side of the street and started toward the intersection where the car hit another vehicle. I have driven to the intersection numerous times. There is no way that I would have pulled toward the left side of the street. I believe that something in the steering system malfunctioned. This put me and other drivers on the road at risk. I don't know if the the problem has reproduced. There was a policeman at the site, but he would not inspect the vehicle for a malfunction. My insurance company must have inspected the car as they called today to inform me that the car is totaled. The failure happened so quickly, that I had no warning.
Corrective Action:
The steering system failed. I'm not sure about the availability for inspection. My safety was put at risk when my car collided with another car. I had just pulled out of my driveway and turned to go down the street a short distance from a stop sign where I would turn left. From a video taken by one of the car's cameras, the car went to the left side of the street and started toward the intersection where the car hit another vehicle. I have driven to the intersection numerous times. There is no way that I would have pulled toward the left side of the street. I believe that something in the steering system malfunctioned. This put me and other drivers on the road at risk. I don't know if the the problem has reproduced. There was a policeman at the site, but he would not inspect the vehicle for a malfunction. My insurance company must have inspected the car as they called today to inform me that the car is totaled. The failure happened so quickly, that I had no warning.
Additional Notes:
The steering system failed. I'm not sure about the availability for inspection. My safety was put at risk when my car collided with another car. I had just pulled out of my driveway and turned to go down the street a short distance from a stop sign where I would turn left. From a video taken by one of the car's cameras, the car went to the left side of the street and started toward the intersection where the car hit another vehicle. I have driven to the intersection numerous times. There is no way that I would have pulled toward the left side of the street. I believe that something in the steering system malfunctioned. This put me and other drivers on the road at risk. I don't know if the the problem has reproduced. There was a policeman at the site, but he would not inspect the vehicle for a malfunction. My insurance company must have inspected the car as they called today to inform me that the car is totaled. The failure happened so quickly, that I had no warning.
Mfg Campaign: 11445624
Recall Date: Dec 30, 2021
Tesla, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The steering system failed. I'm not sure about the availability for inspection. My safety was put at risk when my car collided with another car. I had just pulled out of my driveway and turned to go down the street a short distance from a stop sign where I would turn left. From a video taken by one of the car's cameras, the car went to the left side of the street and started toward the intersection where the car hit another vehicle. I have driven to the intersection numerous times. There is no way that I would have pulled toward the left side of the street. I believe that something in the steering system malfunctioned. This put me and other drivers on the road at risk. I don't know if the the problem has reproduced. There was a policeman at the site, but he would not inspect the vehicle for a malfunction. My insurance company must have inspected the car as they called today to inform me that the car is totaled. The failure happened so quickly, that I had no warning.
Corrective Action:
The steering system failed. I'm not sure about the availability for inspection. My safety was put at risk when my car collided with another car. I had just pulled out of my driveway and turned to go down the street a short distance from a stop sign where I would turn left. From a video taken by one of the car's cameras, the car went to the left side of the street and started toward the intersection where the car hit another vehicle. I have driven to the intersection numerous times. There is no way that I would have pulled toward the left side of the street. I believe that something in the steering system malfunctioned. This put me and other drivers on the road at risk. I don't know if the the problem has reproduced. There was a policeman at the site, but he would not inspect the vehicle for a malfunction. My insurance company must have inspected the car as they called today to inform me that the car is totaled. The failure happened so quickly, that I had no warning.
Additional Notes:
The steering system failed. I'm not sure about the availability for inspection. My safety was put at risk when my car collided with another car. I had just pulled out of my driveway and turned to go down the street a short distance from a stop sign where I would turn left. From a video taken by one of the car's cameras, the car went to the left side of the street and started toward the intersection where the car hit another vehicle. I have driven to the intersection numerous times. There is no way that I would have pulled toward the left side of the street. I believe that something in the steering system malfunctioned. This put me and other drivers on the road at risk. I don't know if the the problem has reproduced. There was a policeman at the site, but he would not inspect the vehicle for a malfunction. My insurance company must have inspected the car as they called today to inform me that the car is totaled. The failure happened so quickly, that I had no warning.
Mfg Campaign: 11445624
Recall Date: Dec 30, 2021
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Tesla recently rolled out version 2021.44.25.2 of their vehicle operating system. This update introduced several major user interface changes. Including moving commonly used “virtual buttons” that had been permanently on the main screen, into buried sub-menus. This requires the driver to take their eyes off the road for a significant amount of time. Among the biggest concern is the windshield wiper controls. But also, seat heaters, and trip data.
Corrective Action:
Tesla recently rolled out version 2021.44.25.2 of their vehicle operating system. This update introduced several major user interface changes. Including moving commonly used “virtual buttons” that had been permanently on the main screen, into buried sub-menus. This requires the driver to take their eyes off the road for a significant amount of time. Among the biggest concern is the windshield wiper controls. But also, seat heaters, and trip data.
Additional Notes:
Tesla recently rolled out version 2021.44.25.2 of their vehicle operating system. This update introduced several major user interface changes. Including moving commonly used “virtual buttons” that had been permanently on the main screen, into buried sub-menus. This requires the driver to take their eyes off the road for a significant amount of time. Among the biggest concern is the windshield wiper controls. But also, seat heaters, and trip data.
Mfg Campaign: 11445673
Recall Date: Dec 30, 2021
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Tesla changed the entire user interface with their software update to version 11. I believe that this software update will cause vehicle accidents since they removed quick access to critical features and replaced them with entertainment apps. As the driver of the vehicle I do not need quick access to video games / streaming services, and more importantly I should not have to go through several screens to access key functions like the window defrosters. Tesla removed quick access to the defrosters, the wiper controls, the seat heaters and tire pressure. Even the music player now causes driver distraction. This new update is an accident waiting to happen and is geared toward entertainment instead focusing on a safe driving experience. The windows that pop up on the screen even block critical features like wiper blade control. Tesla claims that since they removed the buttons for wipers and defrosters that I could use the voice command but with this new update the voice command feature usually crashes. The new icons for user interface a so small that they cause eye strain and make difficult to see the road after checking the screen. The bottom of the screen is stuck in night mode which also causes eye strain. Since this vehicle has no buttons just a touch screen this drastic change to the user interface is a serious safety hazard. Tesla needs to add an actual physical wiper control switch to their vehicles. The automatic wiper mode is defective because Tesla did not install rain sensors on their vehicles. Also the new software has a serious bug where the vehicle disables the safety systems (all cameras and the lane departure warning system). The vehicle safety systems were disabled on 12/26/21 and 12/30/21. I informed Tesla on both occasions and they saw this software flaw in my vehicle computer files. Please make sure that Tesla fixes their vehicle interface before someone crashes from distracted driving/difficulty using the touch screen interface.
Corrective Action:
Tesla changed the entire user interface with their software update to version 11. I believe that this software update will cause vehicle accidents since they removed quick access to critical features and replaced them with entertainment apps. As the driver of the vehicle I do not need quick access to video games / streaming services, and more importantly I should not have to go through several screens to access key functions like the window defrosters. Tesla removed quick access to the defrosters, the wiper controls, the seat heaters and tire pressure. Even the music player now causes driver distraction. This new update is an accident waiting to happen and is geared toward entertainment instead focusing on a safe driving experience. The windows that pop up on the screen even block critical features like wiper blade control. Tesla claims that since they removed the buttons for wipers and defrosters that I could use the voice command but with this new update the voice command feature usually crashes. The new icons for user interface a so small that they cause eye strain and make difficult to see the road after checking the screen. The bottom of the screen is stuck in night mode which also causes eye strain. Since this vehicle has no buttons just a touch screen this drastic change to the user interface is a serious safety hazard. Tesla needs to add an actual physical wiper control switch to their vehicles. The automatic wiper mode is defective because Tesla did not install rain sensors on their vehicles. Also the new software has a serious bug where the vehicle disables the safety systems (all cameras and the lane departure warning system). The vehicle safety systems were disabled on 12/26/21 and 12/30/21. I informed Tesla on both occasions and they saw this software flaw in my vehicle computer files. Please make sure that Tesla fixes their vehicle interface before someone crashes from distracted driving/difficulty using the touch screen interface.
Additional Notes:
Tesla changed the entire user interface with their software update to version 11. I believe that this software update will cause vehicle accidents since they removed quick access to critical features and replaced them with entertainment apps. As the driver of the vehicle I do not need quick access to video games / streaming services, and more importantly I should not have to go through several screens to access key functions like the window defrosters. Tesla removed quick access to the defrosters, the wiper controls, the seat heaters and tire pressure. Even the music player now causes driver distraction. This new update is an accident waiting to happen and is geared toward entertainment instead focusing on a safe driving experience. The windows that pop up on the screen even block critical features like wiper blade control. Tesla claims that since they removed the buttons for wipers and defrosters that I could use the voice command but with this new update the voice command feature usually crashes. The new icons for user interface a so small that they cause eye strain and make difficult to see the road after checking the screen. The bottom of the screen is stuck in night mode which also causes eye strain. Since this vehicle has no buttons just a touch screen this drastic change to the user interface is a serious safety hazard. Tesla needs to add an actual physical wiper control switch to their vehicles. The automatic wiper mode is defective because Tesla did not install rain sensors on their vehicles. Also the new software has a serious bug where the vehicle disables the safety systems (all cameras and the lane departure warning system). The vehicle safety systems were disabled on 12/26/21 and 12/30/21. I informed Tesla on both occasions and they saw this software flaw in my vehicle computer files. Please make sure that Tesla fixes their vehicle interface before someone crashes from distracted driving/difficulty using the touch screen interface.
Mfg Campaign: 11445684
Recall Date: Dec 30, 2021
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
Tesla changed the entire user interface with their software update to version 11. I believe that this software update will cause vehicle accidents since they removed quick access to critical features and replaced them with entertainment apps. As the driver of the vehicle I do not need quick access to video games / streaming services, and more importantly I should not have to go through several screens to access key functions like the window defrosters. Tesla removed quick access to the defrosters, the wiper controls, the seat heaters and tire pressure. Even the music player now causes driver distraction. This new update is an accident waiting to happen and is geared toward entertainment instead focusing on a safe driving experience. The windows that pop up on the screen even block critical features like wiper blade control. Tesla claims that since they removed the buttons for wipers and defrosters that I could use the voice command but with this new update the voice command feature usually crashes. The new icons for user interface a so small that they cause eye strain and make difficult to see the road after checking the screen. The bottom of the screen is stuck in night mode which also causes eye strain. Since this vehicle has no buttons just a touch screen this drastic change to the user interface is a serious safety hazard. Tesla needs to add an actual physical wiper control switch to their vehicles. The automatic wiper mode is defective because Tesla did not install rain sensors on their vehicles. Also the new software has a serious bug where the vehicle disables the safety systems (all cameras and the lane departure warning system). The vehicle safety systems were disabled on 12/26/21 and 12/30/21. I informed Tesla on both occasions and they saw this software flaw in my vehicle computer files. Please make sure that Tesla fixes their vehicle interface before someone crashes from distracted driving/difficulty using the touch screen interface.
Corrective Action:
Tesla changed the entire user interface with their software update to version 11. I believe that this software update will cause vehicle accidents since they removed quick access to critical features and replaced them with entertainment apps. As the driver of the vehicle I do not need quick access to video games / streaming services, and more importantly I should not have to go through several screens to access key functions like the window defrosters. Tesla removed quick access to the defrosters, the wiper controls, the seat heaters and tire pressure. Even the music player now causes driver distraction. This new update is an accident waiting to happen and is geared toward entertainment instead focusing on a safe driving experience. The windows that pop up on the screen even block critical features like wiper blade control. Tesla claims that since they removed the buttons for wipers and defrosters that I could use the voice command but with this new update the voice command feature usually crashes. The new icons for user interface a so small that they cause eye strain and make difficult to see the road after checking the screen. The bottom of the screen is stuck in night mode which also causes eye strain. Since this vehicle has no buttons just a touch screen this drastic change to the user interface is a serious safety hazard. Tesla needs to add an actual physical wiper control switch to their vehicles. The automatic wiper mode is defective because Tesla did not install rain sensors on their vehicles. Also the new software has a serious bug where the vehicle disables the safety systems (all cameras and the lane departure warning system). The vehicle safety systems were disabled on 12/26/21 and 12/30/21. I informed Tesla on both occasions and they saw this software flaw in my vehicle computer files. Please make sure that Tesla fixes their vehicle interface before someone crashes from distracted driving/difficulty using the touch screen interface.
Additional Notes:
Tesla changed the entire user interface with their software update to version 11. I believe that this software update will cause vehicle accidents since they removed quick access to critical features and replaced them with entertainment apps. As the driver of the vehicle I do not need quick access to video games / streaming services, and more importantly I should not have to go through several screens to access key functions like the window defrosters. Tesla removed quick access to the defrosters, the wiper controls, the seat heaters and tire pressure. Even the music player now causes driver distraction. This new update is an accident waiting to happen and is geared toward entertainment instead focusing on a safe driving experience. The windows that pop up on the screen even block critical features like wiper blade control. Tesla claims that since they removed the buttons for wipers and defrosters that I could use the voice command but with this new update the voice command feature usually crashes. The new icons for user interface a so small that they cause eye strain and make difficult to see the road after checking the screen. The bottom of the screen is stuck in night mode which also causes eye strain. Since this vehicle has no buttons just a touch screen this drastic change to the user interface is a serious safety hazard. Tesla needs to add an actual physical wiper control switch to their vehicles. The automatic wiper mode is defective because Tesla did not install rain sensors on their vehicles. Also the new software has a serious bug where the vehicle disables the safety systems (all cameras and the lane departure warning system). The vehicle safety systems were disabled on 12/26/21 and 12/30/21. I informed Tesla on both occasions and they saw this software flaw in my vehicle computer files. Please make sure that Tesla fixes their vehicle interface before someone crashes from distracted driving/difficulty using the touch screen interface.
Mfg Campaign: 11445684
Recall Date: Dec 30, 2021
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tesla changed the entire user interface with their software update to version 11. I believe that this software update will cause vehicle accidents since they removed quick access to critical features and replaced them with entertainment apps. As the driver of the vehicle I do not need quick access to video games / streaming services, and more importantly I should not have to go through several screens to access key functions like the window defrosters. Tesla removed quick access to the defrosters, the wiper controls, the seat heaters and tire pressure. Even the music player now causes driver distraction. This new update is an accident waiting to happen and is geared toward entertainment instead focusing on a safe driving experience. The windows that pop up on the screen even block critical features like wiper blade control. Tesla claims that since they removed the buttons for wipers and defrosters that I could use the voice command but with this new update the voice command feature usually crashes. The new icons for user interface a so small that they cause eye strain and make difficult to see the road after checking the screen. The bottom of the screen is stuck in night mode which also causes eye strain. Since this vehicle has no buttons just a touch screen this drastic change to the user interface is a serious safety hazard. Tesla needs to add an actual physical wiper control switch to their vehicles. The automatic wiper mode is defective because Tesla did not install rain sensors on their vehicles. Also the new software has a serious bug where the vehicle disables the safety systems (all cameras and the lane departure warning system). The vehicle safety systems were disabled on 12/26/21 and 12/30/21. I informed Tesla on both occasions and they saw this software flaw in my vehicle computer files. Please make sure that Tesla fixes their vehicle interface before someone crashes from distracted driving/difficulty using the touch screen interface.
Corrective Action:
Tesla changed the entire user interface with their software update to version 11. I believe that this software update will cause vehicle accidents since they removed quick access to critical features and replaced them with entertainment apps. As the driver of the vehicle I do not need quick access to video games / streaming services, and more importantly I should not have to go through several screens to access key functions like the window defrosters. Tesla removed quick access to the defrosters, the wiper controls, the seat heaters and tire pressure. Even the music player now causes driver distraction. This new update is an accident waiting to happen and is geared toward entertainment instead focusing on a safe driving experience. The windows that pop up on the screen even block critical features like wiper blade control. Tesla claims that since they removed the buttons for wipers and defrosters that I could use the voice command but with this new update the voice command feature usually crashes. The new icons for user interface a so small that they cause eye strain and make difficult to see the road after checking the screen. The bottom of the screen is stuck in night mode which also causes eye strain. Since this vehicle has no buttons just a touch screen this drastic change to the user interface is a serious safety hazard. Tesla needs to add an actual physical wiper control switch to their vehicles. The automatic wiper mode is defective because Tesla did not install rain sensors on their vehicles. Also the new software has a serious bug where the vehicle disables the safety systems (all cameras and the lane departure warning system). The vehicle safety systems were disabled on 12/26/21 and 12/30/21. I informed Tesla on both occasions and they saw this software flaw in my vehicle computer files. Please make sure that Tesla fixes their vehicle interface before someone crashes from distracted driving/difficulty using the touch screen interface.
Additional Notes:
Tesla changed the entire user interface with their software update to version 11. I believe that this software update will cause vehicle accidents since they removed quick access to critical features and replaced them with entertainment apps. As the driver of the vehicle I do not need quick access to video games / streaming services, and more importantly I should not have to go through several screens to access key functions like the window defrosters. Tesla removed quick access to the defrosters, the wiper controls, the seat heaters and tire pressure. Even the music player now causes driver distraction. This new update is an accident waiting to happen and is geared toward entertainment instead focusing on a safe driving experience. The windows that pop up on the screen even block critical features like wiper blade control. Tesla claims that since they removed the buttons for wipers and defrosters that I could use the voice command but with this new update the voice command feature usually crashes. The new icons for user interface a so small that they cause eye strain and make difficult to see the road after checking the screen. The bottom of the screen is stuck in night mode which also causes eye strain. Since this vehicle has no buttons just a touch screen this drastic change to the user interface is a serious safety hazard. Tesla needs to add an actual physical wiper control switch to their vehicles. The automatic wiper mode is defective because Tesla did not install rain sensors on their vehicles. Also the new software has a serious bug where the vehicle disables the safety systems (all cameras and the lane departure warning system). The vehicle safety systems were disabled on 12/26/21 and 12/30/21. I informed Tesla on both occasions and they saw this software flaw in my vehicle computer files. Please make sure that Tesla fixes their vehicle interface before someone crashes from distracted driving/difficulty using the touch screen interface.
Mfg Campaign: 11445684
Recall Date: Dec 30, 2021
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The v11 software update buries many important buttons that were always up, to find basic functions needed for driving I now need to spend up to 15 seconds digging through multiple menus to say, turn on a defroster or the wipers.
Corrective Action:
The v11 software update buries many important buttons that were always up, to find basic functions needed for driving I now need to spend up to 15 seconds digging through multiple menus to say, turn on a defroster or the wipers.
Additional Notes:
The v11 software update buries many important buttons that were always up, to find basic functions needed for driving I now need to spend up to 15 seconds digging through multiple menus to say, turn on a defroster or the wipers.
Mfg Campaign: 11445413
Recall Date: Dec 29, 2021
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Recent software update to the vehicle has made the care unsafe to drive. They completely reworked where all car control buttons on the main screen were located. They removed essential car function from the main screen. Specifically, windshield wiper control and defroster control are now buried in submenus. I am having to take my eyes off the road for 2-3 continuous seconds to find commands in these submenus and I can't tell you how unsafe this feels. Car windows/windshield fogs up and I can't find the defroster touchscreen button. Suddenly starts raining and I have to scramble to find windshield wiper touchscreen button. The touchscreen buttons for turning on fog lights and regular car lights are buried. This happened with a version 11 software update within the past few days. Before this - no problems. Please help us.
Corrective Action:
Recent software update to the vehicle has made the care unsafe to drive. They completely reworked where all car control buttons on the main screen were located. They removed essential car function from the main screen. Specifically, windshield wiper control and defroster control are now buried in submenus. I am having to take my eyes off the road for 2-3 continuous seconds to find commands in these submenus and I can't tell you how unsafe this feels. Car windows/windshield fogs up and I can't find the defroster touchscreen button. Suddenly starts raining and I have to scramble to find windshield wiper touchscreen button. The touchscreen buttons for turning on fog lights and regular car lights are buried. This happened with a version 11 software update within the past few days. Before this - no problems. Please help us.
Additional Notes:
Recent software update to the vehicle has made the care unsafe to drive. They completely reworked where all car control buttons on the main screen were located. They removed essential car function from the main screen. Specifically, windshield wiper control and defroster control are now buried in submenus. I am having to take my eyes off the road for 2-3 continuous seconds to find commands in these submenus and I can't tell you how unsafe this feels. Car windows/windshield fogs up and I can't find the defroster touchscreen button. Suddenly starts raining and I have to scramble to find windshield wiper touchscreen button. The touchscreen buttons for turning on fog lights and regular car lights are buried. This happened with a version 11 software update within the past few days. Before this - no problems. Please help us.
Mfg Campaign: 11445471
Recall Date: Dec 29, 2021
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
Potential Consequences:
On November 30 at 6pm I was driving north on I-75 in the Tampa area with Navigate on Autopilot activated. I was in the middle lane, it was dark, and there was lots of traffic. My screen asked me to confirm the autopilot request to move to the left lane. I tapped the stalk to confirm. I did not look in the left lane and was not controlling the steering, though my hands were on the wheel. The car immediately turned into the left lane and side swiped a police vehicle. Nobody was injured and the damage to both cars was minor. Previously I had received alerts that my left pillar camera was "blocked", but the alerts went away, so I assumed that there was no problem. When the alerts appeared, auto steer was deactivated, but when the alerts went away auto steer worked again. I do not remember when the first alert appeared, but probably earlier in November 2021. Subsequently, the alerts have appeared and disappeared. I have requested service from Tesla, but the appointment is scheduled for next month. The officer in the police vehicle and two other officers who came to the scene looked at my vehicle and took pictures. I received accident report, Crash Number [XXX] from Hillsborough County Sheriff's Office (Case Number[XXX]), but no citation. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
On November 30 at 6pm I was driving north on I-75 in the Tampa area with Navigate on Autopilot activated. I was in the middle lane, it was dark, and there was lots of traffic. My screen asked me to confirm the autopilot request to move to the left lane. I tapped the stalk to confirm. I did not look in the left lane and was not controlling the steering, though my hands were on the wheel. The car immediately turned into the left lane and side swiped a police vehicle. Nobody was injured and the damage to both cars was minor. Previously I had received alerts that my left pillar camera was "blocked", but the alerts went away, so I assumed that there was no problem. When the alerts appeared, auto steer was deactivated, but when the alerts went away auto steer worked again. I do not remember when the first alert appeared, but probably earlier in November 2021. Subsequently, the alerts have appeared and disappeared. I have requested service from Tesla, but the appointment is scheduled for next month. The officer in the police vehicle and two other officers who came to the scene looked at my vehicle and took pictures. I received accident report, Crash Number [XXX] from Hillsborough County Sheriff's Office (Case Number[XXX]), but no citation. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
On November 30 at 6pm I was driving north on I-75 in the Tampa area with Navigate on Autopilot activated. I was in the middle lane, it was dark, and there was lots of traffic. My screen asked me to confirm the autopilot request to move to the left lane. I tapped the stalk to confirm. I did not look in the left lane and was not controlling the steering, though my hands were on the wheel. The car immediately turned into the left lane and side swiped a police vehicle. Nobody was injured and the damage to both cars was minor. Previously I had received alerts that my left pillar camera was "blocked", but the alerts went away, so I assumed that there was no problem. When the alerts appeared, auto steer was deactivated, but when the alerts went away auto steer worked again. I do not remember when the first alert appeared, but probably earlier in November 2021. Subsequently, the alerts have appeared and disappeared. I have requested service from Tesla, but the appointment is scheduled for next month. The officer in the police vehicle and two other officers who came to the scene looked at my vehicle and took pictures. I received accident report, Crash Number [XXX] from Hillsborough County Sheriff's Office (Case Number[XXX]), but no citation. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11445222
Recall Date: Dec 28, 2021
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Latest update from Tesla moved commonly used features several layers deep into hard to manage screen menus. e.g windshield wipers. This now requires drivers to take their eyes of the road for several seconds to activate the functions.
Corrective Action:
Latest update from Tesla moved commonly used features several layers deep into hard to manage screen menus. e.g windshield wipers. This now requires drivers to take their eyes of the road for several seconds to activate the functions.
Additional Notes:
Latest update from Tesla moved commonly used features several layers deep into hard to manage screen menus. e.g windshield wipers. This now requires drivers to take their eyes of the road for several seconds to activate the functions.
Mfg Campaign: 11445174
Recall Date: Dec 27, 2021
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Latest update from Tesla moved commonly used features several layers deep into hard to manage screen menus. e.g windshield wipers. This now requires drivers to take their eyes of the road for several seconds to activate the functions.
Corrective Action:
Latest update from Tesla moved commonly used features several layers deep into hard to manage screen menus. e.g windshield wipers. This now requires drivers to take their eyes of the road for several seconds to activate the functions.
Additional Notes:
Latest update from Tesla moved commonly used features several layers deep into hard to manage screen menus. e.g windshield wipers. This now requires drivers to take their eyes of the road for several seconds to activate the functions.
Mfg Campaign: 11445174
Recall Date: Dec 27, 2021
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