SUBARU OUTBACK 2020

Complete listing of complaints and recalls for this vehicle

1.1K
Complaints
51
Recalls

Complaints & Recalls

1.1K Complaints 51 Recalls

Official Safety Recalls - Important!

51 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Subaru Of America, Inc.
NHTSA Campaign: 24V227000 SAFETY RECALL
118.7K Vehicles Affected
Recall Date: Mar 22, 2024
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.

Potential Risk:
An air bag that does not deploy during a crash can increase the risk of injury.
FREE Recall Solution:
Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRA-24
Notice Date: Feb 3, 2025
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
NHTSA Campaign: 22V485000 SAFETY RECALL
182 Vehicles Affected
Recall Date: Jul 8, 2022
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Potential Risk:
An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
FREE Recall Solution:
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRK-22
Notice Date: Aug 24, 2022
Recall Date: Jul 8, 2022
Subaru Of America, Inc.
NHTSA Campaign: 21V955000 SAFETY RECALL
198.3K Vehicles Affected
Recall Date: Dec 9, 2021
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Potential Risk:
An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
FREE Recall Solution:
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRK-21
Notice Date: Aug 19, 2022
Recall Date: Dec 9, 2021
Subaru Of America, Inc.
NHTSA Campaign: 21V587000 SAFETY RECALL
176K Vehicles Affected
Recall Date: Jul 29, 2021
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRG-21
Notice Date: Sep 24, 2021
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
NHTSA Campaign: 20V766000 SAFETY RECALL
7.7K Vehicles Affected
Recall Date: Dec 10, 2020
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRH-20
Notice Date: Jan 22, 2021
Recall Date: Dec 10, 2020
Subaru Of America, Inc.
NHTSA Campaign: 19V664000 SAFETY RECALL
3.5K Vehicles Affected
Recall Date: Sep 18, 2019
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.

Potential Risk:
A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WUL-97
Notice Date: Oct 1, 2019
Recall Date: Sep 18, 2019

Consumer Complaints

1.1K Complaints
Subaru Of America, Inc.
Campaign: 11453679 Other
Feb 23, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Windshield was hit by two rocks leaving dime sized stars at the base of the windshield. They were low and not in sightline. Have had many cars with same damage on windshield with no issues and driven for years without any change in the glass. When I got home I parked car in garage. The next afternoon when I looked at the windshield, the small stars had cracked in 4 different directions, to a size larger than a basketball. Now I'm forced to replace a windshield that on any other car would be fine.

Corrective Action:

Windshield was hit by two rocks leaving dime sized stars at the base of the windshield. They were low and not in sightline. Have had many cars with same damage on windshield with no issues and driven for years without any change in the glass. When I got home I parked car in garage. The next afternoon when I looked at the windshield, the small stars had cracked in 4 different directions, to a size larger than a basketball. Now I'm forced to replace a windshield that on any other car would be fine.

Additional Notes:

Windshield was hit by two rocks leaving dime sized stars at the base of the windshield. They were low and not in sightline. Have had many cars with same damage on windshield with no issues and driven for years without any change in the glass. When I got home I parked car in garage. The next afternoon when I looked at the windshield, the small stars had cracked in 4 different directions, to a size larger than a basketball. Now I'm forced to replace a windshield that on any other car would be fine.

Manufacturer: SUBARU
Mfg Campaign: 11453679
Notice Date: Feb 23, 2022
Recall Date: Feb 23, 2022
Subaru Of America, Inc.
Campaign: 11453505 Other
Feb 22, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

The windshield cracked with no reason and the hairline crack has been spreading in a matter of hours. The car was parked inside the garage and I drove it to work at 6:20am. The car was in the parking lot until 2:20pm. Upon arriving I noticed a crack (half the length of what it shows in the picture). By 3:30 the crack doubled in length.

Corrective Action:

The windshield cracked with no reason and the hairline crack has been spreading in a matter of hours. The car was parked inside the garage and I drove it to work at 6:20am. The car was in the parking lot until 2:20pm. Upon arriving I noticed a crack (half the length of what it shows in the picture). By 3:30 the crack doubled in length.

Additional Notes:

The windshield cracked with no reason and the hairline crack has been spreading in a matter of hours. The car was parked inside the garage and I drove it to work at 6:20am. The car was in the parking lot until 2:20pm. Upon arriving I noticed a crack (half the length of what it shows in the picture). By 3:30 the crack doubled in length.

Manufacturer: SUBARU
Mfg Campaign: 11453505
Notice Date: Feb 22, 2022
Recall Date: Feb 22, 2022
Subaru Of America, Inc.
Campaign: 11453180 Other
Feb 21, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Cracked windshield for the 2nd time.

Corrective Action:

Cracked windshield for the 2nd time.

Additional Notes:

Cracked windshield for the 2nd time.

Manufacturer: SUBARU
Mfg Campaign: 11453180
Notice Date: Feb 21, 2022
Recall Date: Feb 21, 2022
Subaru Of America, Inc.
Campaign: 11453278 Other
Feb 21, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Windshield has cracked on 3 separate occasions while parked. Happened in 2 parking lots and my driveway.

Corrective Action:

Windshield has cracked on 3 separate occasions while parked. Happened in 2 parking lots and my driveway.

Additional Notes:

Windshield has cracked on 3 separate occasions while parked. Happened in 2 parking lots and my driveway.

Manufacturer: SUBARU
Mfg Campaign: 11453278
Notice Date: Feb 21, 2022
Recall Date: Feb 21, 2022
Subaru Of America, Inc.
Campaign: 11452714 Other
Feb 18, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Front windshield crackle sound (like breaking glass) when temperature drops below 20 degrees. Constant sound.

Corrective Action:

Front windshield crackle sound (like breaking glass) when temperature drops below 20 degrees. Constant sound.

Additional Notes:

Front windshield crackle sound (like breaking glass) when temperature drops below 20 degrees. Constant sound.

Manufacturer: SUBARU
Mfg Campaign: 11452714
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Subaru Of America, Inc.
Campaign: 11452075 Other
Feb 15, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Windshield has cracked 4 times in 21 months, at least 3 times this did not appear to impact related. The crack quickly spreads along the entire width of windshield over a 2-3 day period. We have replaced 3 times, each time through Subaru Clearlake dealership.

Corrective Action:

Windshield has cracked 4 times in 21 months, at least 3 times this did not appear to impact related. The crack quickly spreads along the entire width of windshield over a 2-3 day period. We have replaced 3 times, each time through Subaru Clearlake dealership.

Additional Notes:

Windshield has cracked 4 times in 21 months, at least 3 times this did not appear to impact related. The crack quickly spreads along the entire width of windshield over a 2-3 day period. We have replaced 3 times, each time through Subaru Clearlake dealership.

Manufacturer: SUBARU
Mfg Campaign: 11452075
Notice Date: Feb 15, 2022
Recall Date: Feb 15, 2022
Subaru Of America, Inc.
Campaign: 11451940 Other
Feb 14, 2022
Defect Description:

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Potential Consequences:

The contact owns a 2020 Subaru Outback. The contact stated that he received a recall letter from the manufacturer. The contact stated no warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing a software update. The contact reported that the recall letter advised that the vehicle has no remedy for it yet for the CVT chain. The contact said that the vehicle will be unsafe to operate and the dealer nor the manufacturer have offered any remedy. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 23,000.

Corrective Action:

The contact owns a 2020 Subaru Outback. The contact stated that he received a recall letter from the manufacturer. The contact stated no warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing a software update. The contact reported that the recall letter advised that the vehicle has no remedy for it yet for the CVT chain. The contact said that the vehicle will be unsafe to operate and the dealer nor the manufacturer have offered any remedy. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 23,000.

Additional Notes:

The contact owns a 2020 Subaru Outback. The contact stated that he received a recall letter from the manufacturer. The contact stated no warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing a software update. The contact reported that the recall letter advised that the vehicle has no remedy for it yet for the CVT chain. The contact said that the vehicle will be unsafe to operate and the dealer nor the manufacturer have offered any remedy. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 23,000.

Manufacturer: SUBARU
Mfg Campaign: 11451940
Notice Date: Feb 14, 2022
Recall Date: Feb 14, 2022
Subaru Of America, Inc.
Campaign: 11451940 Other
Feb 14, 2022
Defect Description:

POWER TRAIN:AUTOMATIC TRANSMISSION

Potential Consequences:

The contact owns a 2020 Subaru Outback. The contact stated that he received a recall letter from the manufacturer. The contact stated no warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing a software update. The contact reported that the recall letter advised that the vehicle has no remedy for it yet for the CVT chain. The contact said that the vehicle will be unsafe to operate and the dealer nor the manufacturer have offered any remedy. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 23,000.

Corrective Action:

The contact owns a 2020 Subaru Outback. The contact stated that he received a recall letter from the manufacturer. The contact stated no warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing a software update. The contact reported that the recall letter advised that the vehicle has no remedy for it yet for the CVT chain. The contact said that the vehicle will be unsafe to operate and the dealer nor the manufacturer have offered any remedy. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 23,000.

Additional Notes:

The contact owns a 2020 Subaru Outback. The contact stated that he received a recall letter from the manufacturer. The contact stated no warning light was illuminated. The contact took the vehicle to a local dealer, where it was diagnosed with needing a software update. The contact reported that the recall letter advised that the vehicle has no remedy for it yet for the CVT chain. The contact said that the vehicle will be unsafe to operate and the dealer nor the manufacturer have offered any remedy. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 23,000.

Manufacturer: SUBARU
Mfg Campaign: 11451940
Notice Date: Feb 14, 2022
Recall Date: Feb 14, 2022
Subaru Of America, Inc.
Campaign: 11451698 Other
Feb 12, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

We received the recall notice and do not feel safe driving the vehicle. This problem has the potential to seriously injure or kill someone if the vehicle failed on the highways. They quote May as the earliest time frame that they will begin repairs. This is not an acceptable time frame. Assuming the dealers are prepared in May, there could still be an overwhelmingly long wait list for the needed repairs. This could possibly lead on well into summer before my vehicle is in the shop. What are we to do for transportation in the mean time? Are we to continue driving as usual and risk our lives or those of fellow motorists near us? I would like a mitigating solution as we do not have faith in our safety if we were to operate the vehicle any further.

Corrective Action:

We received the recall notice and do not feel safe driving the vehicle. This problem has the potential to seriously injure or kill someone if the vehicle failed on the highways. They quote May as the earliest time frame that they will begin repairs. This is not an acceptable time frame. Assuming the dealers are prepared in May, there could still be an overwhelmingly long wait list for the needed repairs. This could possibly lead on well into summer before my vehicle is in the shop. What are we to do for transportation in the mean time? Are we to continue driving as usual and risk our lives or those of fellow motorists near us? I would like a mitigating solution as we do not have faith in our safety if we were to operate the vehicle any further.

Additional Notes:

We received the recall notice and do not feel safe driving the vehicle. This problem has the potential to seriously injure or kill someone if the vehicle failed on the highways. They quote May as the earliest time frame that they will begin repairs. This is not an acceptable time frame. Assuming the dealers are prepared in May, there could still be an overwhelmingly long wait list for the needed repairs. This could possibly lead on well into summer before my vehicle is in the shop. What are we to do for transportation in the mean time? Are we to continue driving as usual and risk our lives or those of fellow motorists near us? I would like a mitigating solution as we do not have faith in our safety if we were to operate the vehicle any further.

Manufacturer: SUBARU
Mfg Campaign: 11451698
Notice Date: Feb 12, 2022
Recall Date: Feb 12, 2022
Subaru Of America, Inc.
Campaign: 11451566 Other
Feb 11, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Windshield cracked while using the defroster. This is a 2020 Outback. I had the same problem on a 2019 Outback that went through 3 windshields in less than a year. These windshields are defective.

Corrective Action:

Windshield cracked while using the defroster. This is a 2020 Outback. I had the same problem on a 2019 Outback that went through 3 windshields in less than a year. These windshields are defective.

Additional Notes:

Windshield cracked while using the defroster. This is a 2020 Outback. I had the same problem on a 2019 Outback that went through 3 windshields in less than a year. These windshields are defective.

Manufacturer: SUBARU
Mfg Campaign: 11451566
Notice Date: Feb 11, 2022
Recall Date: Feb 11, 2022
Subaru Of America, Inc.
Campaign: 11451236 Other
Feb 9, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

02/08/2022, at 8:20am, I noticed a crack on the windshield on the passenger side. No explanation how it got there and there is NO chip. The crack comes from the edge of the windshield, out about 5 inches then curves up another 2-3 inches and then curves again towards the driver side another 3-4 inches. Within 12 hours it has grown. This crack will eventually impact my ability to fully see ahead while driving ( light glare and disruptive to the driver). Bob Rhorman Subaru (my local Subaru dealership) will be inspecting the windshield on 02/14/2022. There was no warning signs to this happening. I know Subaru of America has a history of defective windshields and my 2020 Subaru Outback does follow under the windshield lawsuit against Subaru of America.

Corrective Action:

02/08/2022, at 8:20am, I noticed a crack on the windshield on the passenger side. No explanation how it got there and there is NO chip. The crack comes from the edge of the windshield, out about 5 inches then curves up another 2-3 inches and then curves again towards the driver side another 3-4 inches. Within 12 hours it has grown. This crack will eventually impact my ability to fully see ahead while driving ( light glare and disruptive to the driver). Bob Rhorman Subaru (my local Subaru dealership) will be inspecting the windshield on 02/14/2022. There was no warning signs to this happening. I know Subaru of America has a history of defective windshields and my 2020 Subaru Outback does follow under the windshield lawsuit against Subaru of America.

Additional Notes:

02/08/2022, at 8:20am, I noticed a crack on the windshield on the passenger side. No explanation how it got there and there is NO chip. The crack comes from the edge of the windshield, out about 5 inches then curves up another 2-3 inches and then curves again towards the driver side another 3-4 inches. Within 12 hours it has grown. This crack will eventually impact my ability to fully see ahead while driving ( light glare and disruptive to the driver). Bob Rhorman Subaru (my local Subaru dealership) will be inspecting the windshield on 02/14/2022. There was no warning signs to this happening. I know Subaru of America has a history of defective windshields and my 2020 Subaru Outback does follow under the windshield lawsuit against Subaru of America.

Manufacturer: SUBARU
Mfg Campaign: 11451236
Notice Date: Feb 9, 2022
Recall Date: Feb 9, 2022
Subaru Of America, Inc.
Campaign: 11450744 Other
Feb 7, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Within 2 months of purchase 2020 Outback the car's Infotainment center has continually malfunctioned including times when the car's backup camera is displayed while the car is in drive and moving forward. Eye-sight constantly disabled as well is infotainment center constantly blacking out and then resetting itself while car is in motion. Constant beepind telling driver to look at road - all especially in inclement weather. Car is unsafe. I have multiple videos showing this but they are too big to upload here.

Corrective Action:

Within 2 months of purchase 2020 Outback the car's Infotainment center has continually malfunctioned including times when the car's backup camera is displayed while the car is in drive and moving forward. Eye-sight constantly disabled as well is infotainment center constantly blacking out and then resetting itself while car is in motion. Constant beepind telling driver to look at road - all especially in inclement weather. Car is unsafe. I have multiple videos showing this but they are too big to upload here.

Additional Notes:

Within 2 months of purchase 2020 Outback the car's Infotainment center has continually malfunctioned including times when the car's backup camera is displayed while the car is in drive and moving forward. Eye-sight constantly disabled as well is infotainment center constantly blacking out and then resetting itself while car is in motion. Constant beepind telling driver to look at road - all especially in inclement weather. Car is unsafe. I have multiple videos showing this but they are too big to upload here.

Manufacturer: SUBARU
Mfg Campaign: 11450744
Notice Date: Feb 7, 2022
Recall Date: Feb 7, 2022
Subaru Of America, Inc.
Campaign: 11450744 Other
Feb 7, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Within 2 months of purchase 2020 Outback the car's Infotainment center has continually malfunctioned including times when the car's backup camera is displayed while the car is in drive and moving forward. Eye-sight constantly disabled as well is infotainment center constantly blacking out and then resetting itself while car is in motion. Constant beepind telling driver to look at road - all especially in inclement weather. Car is unsafe. I have multiple videos showing this but they are too big to upload here.

Corrective Action:

Within 2 months of purchase 2020 Outback the car's Infotainment center has continually malfunctioned including times when the car's backup camera is displayed while the car is in drive and moving forward. Eye-sight constantly disabled as well is infotainment center constantly blacking out and then resetting itself while car is in motion. Constant beepind telling driver to look at road - all especially in inclement weather. Car is unsafe. I have multiple videos showing this but they are too big to upload here.

Additional Notes:

Within 2 months of purchase 2020 Outback the car's Infotainment center has continually malfunctioned including times when the car's backup camera is displayed while the car is in drive and moving forward. Eye-sight constantly disabled as well is infotainment center constantly blacking out and then resetting itself while car is in motion. Constant beepind telling driver to look at road - all especially in inclement weather. Car is unsafe. I have multiple videos showing this but they are too big to upload here.

Manufacturer: SUBARU
Mfg Campaign: 11450744
Notice Date: Feb 7, 2022
Recall Date: Feb 7, 2022
Subaru Of America, Inc.
Campaign: 11450744 Other
Feb 7, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Within 2 months of purchase 2020 Outback the car's Infotainment center has continually malfunctioned including times when the car's backup camera is displayed while the car is in drive and moving forward. Eye-sight constantly disabled as well is infotainment center constantly blacking out and then resetting itself while car is in motion. Constant beepind telling driver to look at road - all especially in inclement weather. Car is unsafe. I have multiple videos showing this but they are too big to upload here.

Corrective Action:

Within 2 months of purchase 2020 Outback the car's Infotainment center has continually malfunctioned including times when the car's backup camera is displayed while the car is in drive and moving forward. Eye-sight constantly disabled as well is infotainment center constantly blacking out and then resetting itself while car is in motion. Constant beepind telling driver to look at road - all especially in inclement weather. Car is unsafe. I have multiple videos showing this but they are too big to upload here.

Additional Notes:

Within 2 months of purchase 2020 Outback the car's Infotainment center has continually malfunctioned including times when the car's backup camera is displayed while the car is in drive and moving forward. Eye-sight constantly disabled as well is infotainment center constantly blacking out and then resetting itself while car is in motion. Constant beepind telling driver to look at road - all especially in inclement weather. Car is unsafe. I have multiple videos showing this but they are too big to upload here.

Manufacturer: SUBARU
Mfg Campaign: 11450744
Notice Date: Feb 7, 2022
Recall Date: Feb 7, 2022
Subaru Of America, Inc.
Campaign: 11450438 Other
Feb 4, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Since purchase, the transmission occasionally slipped and "clunked". Over the past few months, it has become worse, and now, with increasing frequency, grinds vibrates and shakes. It was taken into the dealership and nothing was done to fix the problem. We feel it represents a clear and present danger that could result in a severe accident.

Corrective Action:

Since purchase, the transmission occasionally slipped and "clunked". Over the past few months, it has become worse, and now, with increasing frequency, grinds vibrates and shakes. It was taken into the dealership and nothing was done to fix the problem. We feel it represents a clear and present danger that could result in a severe accident.

Additional Notes:

Since purchase, the transmission occasionally slipped and "clunked". Over the past few months, it has become worse, and now, with increasing frequency, grinds vibrates and shakes. It was taken into the dealership and nothing was done to fix the problem. We feel it represents a clear and present danger that could result in a severe accident.

Manufacturer: SUBARU
Mfg Campaign: 11450438
Notice Date: Feb 4, 2022
Recall Date: Feb 4, 2022
Subaru Of America, Inc.
Campaign: 11450440 Other
Feb 4, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The Bluetooth hand-free function stopped working. Callers can be heard by the driver, however, the callers can not hear the driver speaking. It failed on both the Subaru calling system and Apple Carplay. It was taken in to the dealer with no resolution. This failure creates a dangerous situation when trying to place or receive calls and violates the legal requirement for hands-free calling.

Corrective Action:

The Bluetooth hand-free function stopped working. Callers can be heard by the driver, however, the callers can not hear the driver speaking. It failed on both the Subaru calling system and Apple Carplay. It was taken in to the dealer with no resolution. This failure creates a dangerous situation when trying to place or receive calls and violates the legal requirement for hands-free calling.

Additional Notes:

The Bluetooth hand-free function stopped working. Callers can be heard by the driver, however, the callers can not hear the driver speaking. It failed on both the Subaru calling system and Apple Carplay. It was taken in to the dealer with no resolution. This failure creates a dangerous situation when trying to place or receive calls and violates the legal requirement for hands-free calling.

Manufacturer: SUBARU
Mfg Campaign: 11450440
Notice Date: Feb 4, 2022
Recall Date: Feb 4, 2022
Subaru Of America, Inc.
Campaign: 11450443 Other
Feb 4, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Car is affected by a known issue with Subaru Outbacks. Almost 100% of the time, when opening the car window(s), they can not be rolled back up. There is a reset function that fails in most instances. This forces the driver to be on the road in driving rain and snow with the driver's window down, creating an extremely dangerous condition.

Corrective Action:

Car is affected by a known issue with Subaru Outbacks. Almost 100% of the time, when opening the car window(s), they can not be rolled back up. There is a reset function that fails in most instances. This forces the driver to be on the road in driving rain and snow with the driver's window down, creating an extremely dangerous condition.

Additional Notes:

Car is affected by a known issue with Subaru Outbacks. Almost 100% of the time, when opening the car window(s), they can not be rolled back up. There is a reset function that fails in most instances. This forces the driver to be on the road in driving rain and snow with the driver's window down, creating an extremely dangerous condition.

Manufacturer: SUBARU
Mfg Campaign: 11450443
Notice Date: Feb 4, 2022
Recall Date: Feb 4, 2022
Subaru Of America, Inc.
Campaign: 11450309 Other
Feb 3, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Issue started when one day my battery was dead. I thought I left the door or light one but that was not it. Dealer visit after dealer visit it’s the same thing. Keep getting the battery replaced with the same OEM. Works for a while and then it’s dead. Luckily I have not been stranded but I have been trying not to drive my Outback to avoid it. All the complaints about this battery is a shame since it’s an excellent vehicle. We need a higher quality replacement instead of spending money for another brand battery when the vehicle is under warranty.

Corrective Action:

Issue started when one day my battery was dead. I thought I left the door or light one but that was not it. Dealer visit after dealer visit it’s the same thing. Keep getting the battery replaced with the same OEM. Works for a while and then it’s dead. Luckily I have not been stranded but I have been trying not to drive my Outback to avoid it. All the complaints about this battery is a shame since it’s an excellent vehicle. We need a higher quality replacement instead of spending money for another brand battery when the vehicle is under warranty.

Additional Notes:

Issue started when one day my battery was dead. I thought I left the door or light one but that was not it. Dealer visit after dealer visit it’s the same thing. Keep getting the battery replaced with the same OEM. Works for a while and then it’s dead. Luckily I have not been stranded but I have been trying not to drive my Outback to avoid it. All the complaints about this battery is a shame since it’s an excellent vehicle. We need a higher quality replacement instead of spending money for another brand battery when the vehicle is under warranty.

Manufacturer: SUBARU
Mfg Campaign: 11450309
Notice Date: Feb 3, 2022
Recall Date: Feb 3, 2022
Subaru Of America, Inc.
Campaign: 11449604 Other
Jan 31, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Battery Failure. Auto-start would shut engine off at light and no restart car. Took 3 trips to Subaru to fails their test. Once replaced car is fine now.

Corrective Action:

Battery Failure. Auto-start would shut engine off at light and no restart car. Took 3 trips to Subaru to fails their test. Once replaced car is fine now.

Additional Notes:

Battery Failure. Auto-start would shut engine off at light and no restart car. Took 3 trips to Subaru to fails their test. Once replaced car is fine now.

Manufacturer: SUBARU
Mfg Campaign: 11449604
Notice Date: Jan 31, 2022
Recall Date: Jan 31, 2022
Subaru Of America, Inc.
Campaign: 11449607 Other
Jan 31, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

When opening the sun roof cover I heard a "PING" noise like a mouth harp or piece of metal being flicked. Took it into dealer and they found the roof reinforcements (Most likely Part Number: 53700AN03A9P) had come loose and detached from roof structure. They are waiting on Suburu to agree to re-attached it (been two weeks)

Corrective Action:

When opening the sun roof cover I heard a "PING" noise like a mouth harp or piece of metal being flicked. Took it into dealer and they found the roof reinforcements (Most likely Part Number: 53700AN03A9P) had come loose and detached from roof structure. They are waiting on Suburu to agree to re-attached it (been two weeks)

Additional Notes:

When opening the sun roof cover I heard a "PING" noise like a mouth harp or piece of metal being flicked. Took it into dealer and they found the roof reinforcements (Most likely Part Number: 53700AN03A9P) had come loose and detached from roof structure. They are waiting on Suburu to agree to re-attached it (been two weeks)

Manufacturer: SUBARU
Mfg Campaign: 11449607
Notice Date: Jan 31, 2022
Recall Date: Jan 31, 2022

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