Complaints & Recalls
Official Safety Recalls - Important!
51 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRA-24
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-22
Recall Date: Jul 8, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-21
Recall Date: Dec 9, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRH-20
Recall Date: Dec 10, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUL-97
Recall Date: Sep 18, 2019
Consumer Complaints
1.1K ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2020 Subaru Outback. The contact stated that the windshield was fractured on the lower passenger side and had since migrated towards the middle of the windshield. The fracture measured approximately 8-inches long. The contact had not taken the vehicle to a dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 14,000.
Corrective Action:
The contact owns a 2020 Subaru Outback. The contact stated that the windshield was fractured on the lower passenger side and had since migrated towards the middle of the windshield. The fracture measured approximately 8-inches long. The contact had not taken the vehicle to a dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 14,000.
Additional Notes:
The contact owns a 2020 Subaru Outback. The contact stated that the windshield was fractured on the lower passenger side and had since migrated towards the middle of the windshield. The fracture measured approximately 8-inches long. The contact had not taken the vehicle to a dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 14,000.
Mfg Campaign: 11461173
Recall Date: Apr 18, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2020 Subaru Outback. The contact stated while driving 60 MPH, a tiny rock struck the windshield. The contact stated that later that day while the vehicle was parked, she noticed that the windshield was cracked. The dealer was notified of the failure and informed the contact that they could not repair the windshield. The vehicle was taken to a glass repair facility and the windshield was replaced; however, the failure reoccurred while the vehicle was parked. The vehicle was taken back to an independent glass repair facility who replaced the windshield. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2020 Subaru Outback. The contact stated while driving 60 MPH, a tiny rock struck the windshield. The contact stated that later that day while the vehicle was parked, she noticed that the windshield was cracked. The dealer was notified of the failure and informed the contact that they could not repair the windshield. The vehicle was taken to a glass repair facility and the windshield was replaced; however, the failure reoccurred while the vehicle was parked. The vehicle was taken back to an independent glass repair facility who replaced the windshield. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2020 Subaru Outback. The contact stated while driving 60 MPH, a tiny rock struck the windshield. The contact stated that later that day while the vehicle was parked, she noticed that the windshield was cracked. The dealer was notified of the failure and informed the contact that they could not repair the windshield. The vehicle was taken to a glass repair facility and the windshield was replaced; however, the failure reoccurred while the vehicle was parked. The vehicle was taken back to an independent glass repair facility who replaced the windshield. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11460657
Recall Date: Apr 13, 2022
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
3 weeks ago the all of the warning lights came on. Had vehicle towed to dealership. Could not find out what was wrong. Saw there was a lot of carbon build up which was unusual since there is only 26,000 miles on vehicle. After a week a dealership a cleaning took it home. Went back the next day. They inspected and stated it was the spark plugs and needed new fuel injectors. Had replaced. Everything still covered. Picked vehicle up finally after 17 days of it being there. When picking it up the paper work stated the vehicle had cylinder 1 misfires 30-45 times in a 3 hour period. But was assured the vehicle was repaired and fully inspected and 100% safe. Within 24hrs of driving the vehicle. The next morning we drove to school and with after the second light we smelled smoothing rolled windows down and but was sure if it was us. Then had slowed down to turn at the next light to turn to pull over but didn’t get that opportunity before a boom and smoke and flame came and i rushed out of the car and took immediate action and got my 4 year old out of her car seat. Before the whole car was up in flames. I have heard that similar vehicles had similar issues but have had other repairs to deal with it.There was no lights that came on in the vehicle to warn us that something was wrong so thought the smell was from outside. Insurance and the auto maker are inspecting but i had to alert the automaker the dealership wasn’t going to. They stated that the insurance and automaker will just compare notes.
Corrective Action:
3 weeks ago the all of the warning lights came on. Had vehicle towed to dealership. Could not find out what was wrong. Saw there was a lot of carbon build up which was unusual since there is only 26,000 miles on vehicle. After a week a dealership a cleaning took it home. Went back the next day. They inspected and stated it was the spark plugs and needed new fuel injectors. Had replaced. Everything still covered. Picked vehicle up finally after 17 days of it being there. When picking it up the paper work stated the vehicle had cylinder 1 misfires 30-45 times in a 3 hour period. But was assured the vehicle was repaired and fully inspected and 100% safe. Within 24hrs of driving the vehicle. The next morning we drove to school and with after the second light we smelled smoothing rolled windows down and but was sure if it was us. Then had slowed down to turn at the next light to turn to pull over but didn’t get that opportunity before a boom and smoke and flame came and i rushed out of the car and took immediate action and got my 4 year old out of her car seat. Before the whole car was up in flames. I have heard that similar vehicles had similar issues but have had other repairs to deal with it.There was no lights that came on in the vehicle to warn us that something was wrong so thought the smell was from outside. Insurance and the auto maker are inspecting but i had to alert the automaker the dealership wasn’t going to. They stated that the insurance and automaker will just compare notes.
Additional Notes:
3 weeks ago the all of the warning lights came on. Had vehicle towed to dealership. Could not find out what was wrong. Saw there was a lot of carbon build up which was unusual since there is only 26,000 miles on vehicle. After a week a dealership a cleaning took it home. Went back the next day. They inspected and stated it was the spark plugs and needed new fuel injectors. Had replaced. Everything still covered. Picked vehicle up finally after 17 days of it being there. When picking it up the paper work stated the vehicle had cylinder 1 misfires 30-45 times in a 3 hour period. But was assured the vehicle was repaired and fully inspected and 100% safe. Within 24hrs of driving the vehicle. The next morning we drove to school and with after the second light we smelled smoothing rolled windows down and but was sure if it was us. Then had slowed down to turn at the next light to turn to pull over but didn’t get that opportunity before a boom and smoke and flame came and i rushed out of the car and took immediate action and got my 4 year old out of her car seat. Before the whole car was up in flames. I have heard that similar vehicles had similar issues but have had other repairs to deal with it.There was no lights that came on in the vehicle to warn us that something was wrong so thought the smell was from outside. Insurance and the auto maker are inspecting but i had to alert the automaker the dealership wasn’t going to. They stated that the insurance and automaker will just compare notes.
Mfg Campaign: 11460311
Recall Date: Apr 10, 2022
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
3 weeks ago the all of the warning lights came on. Had vehicle towed to dealership. Could not find out what was wrong. Saw there was a lot of carbon build up which was unusual since there is only 26,000 miles on vehicle. After a week a dealership a cleaning took it home. Went back the next day. They inspected and stated it was the spark plugs and needed new fuel injectors. Had replaced. Everything still covered. Picked vehicle up finally after 17 days of it being there. When picking it up the paper work stated the vehicle had cylinder 1 misfires 30-45 times in a 3 hour period. But was assured the vehicle was repaired and fully inspected and 100% safe. Within 24hrs of driving the vehicle. The next morning we drove to school and with after the second light we smelled smoothing rolled windows down and but was sure if it was us. Then had slowed down to turn at the next light to turn to pull over but didn’t get that opportunity before a boom and smoke and flame came and i rushed out of the car and took immediate action and got my 4 year old out of her car seat. Before the whole car was up in flames. I have heard that similar vehicles had similar issues but have had other repairs to deal with it.There was no lights that came on in the vehicle to warn us that something was wrong so thought the smell was from outside. Insurance and the auto maker are inspecting but i had to alert the automaker the dealership wasn’t going to. They stated that the insurance and automaker will just compare notes.
Corrective Action:
3 weeks ago the all of the warning lights came on. Had vehicle towed to dealership. Could not find out what was wrong. Saw there was a lot of carbon build up which was unusual since there is only 26,000 miles on vehicle. After a week a dealership a cleaning took it home. Went back the next day. They inspected and stated it was the spark plugs and needed new fuel injectors. Had replaced. Everything still covered. Picked vehicle up finally after 17 days of it being there. When picking it up the paper work stated the vehicle had cylinder 1 misfires 30-45 times in a 3 hour period. But was assured the vehicle was repaired and fully inspected and 100% safe. Within 24hrs of driving the vehicle. The next morning we drove to school and with after the second light we smelled smoothing rolled windows down and but was sure if it was us. Then had slowed down to turn at the next light to turn to pull over but didn’t get that opportunity before a boom and smoke and flame came and i rushed out of the car and took immediate action and got my 4 year old out of her car seat. Before the whole car was up in flames. I have heard that similar vehicles had similar issues but have had other repairs to deal with it.There was no lights that came on in the vehicle to warn us that something was wrong so thought the smell was from outside. Insurance and the auto maker are inspecting but i had to alert the automaker the dealership wasn’t going to. They stated that the insurance and automaker will just compare notes.
Additional Notes:
3 weeks ago the all of the warning lights came on. Had vehicle towed to dealership. Could not find out what was wrong. Saw there was a lot of carbon build up which was unusual since there is only 26,000 miles on vehicle. After a week a dealership a cleaning took it home. Went back the next day. They inspected and stated it was the spark plugs and needed new fuel injectors. Had replaced. Everything still covered. Picked vehicle up finally after 17 days of it being there. When picking it up the paper work stated the vehicle had cylinder 1 misfires 30-45 times in a 3 hour period. But was assured the vehicle was repaired and fully inspected and 100% safe. Within 24hrs of driving the vehicle. The next morning we drove to school and with after the second light we smelled smoothing rolled windows down and but was sure if it was us. Then had slowed down to turn at the next light to turn to pull over but didn’t get that opportunity before a boom and smoke and flame came and i rushed out of the car and took immediate action and got my 4 year old out of her car seat. Before the whole car was up in flames. I have heard that similar vehicles had similar issues but have had other repairs to deal with it.There was no lights that came on in the vehicle to warn us that something was wrong so thought the smell was from outside. Insurance and the auto maker are inspecting but i had to alert the automaker the dealership wasn’t going to. They stated that the insurance and automaker will just compare notes.
Mfg Campaign: 11460311
Recall Date: Apr 10, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
3 weeks ago the all of the warning lights came on. Had vehicle towed to dealership. Could not find out what was wrong. Saw there was a lot of carbon build up which was unusual since there is only 26,000 miles on vehicle. After a week a dealership a cleaning took it home. Went back the next day. They inspected and stated it was the spark plugs and needed new fuel injectors. Had replaced. Everything still covered. Picked vehicle up finally after 17 days of it being there. When picking it up the paper work stated the vehicle had cylinder 1 misfires 30-45 times in a 3 hour period. But was assured the vehicle was repaired and fully inspected and 100% safe. Within 24hrs of driving the vehicle. The next morning we drove to school and with after the second light we smelled smoothing rolled windows down and but was sure if it was us. Then had slowed down to turn at the next light to turn to pull over but didn’t get that opportunity before a boom and smoke and flame came and i rushed out of the car and took immediate action and got my 4 year old out of her car seat. Before the whole car was up in flames. I have heard that similar vehicles had similar issues but have had other repairs to deal with it.There was no lights that came on in the vehicle to warn us that something was wrong so thought the smell was from outside. Insurance and the auto maker are inspecting but i had to alert the automaker the dealership wasn’t going to. They stated that the insurance and automaker will just compare notes.
Corrective Action:
3 weeks ago the all of the warning lights came on. Had vehicle towed to dealership. Could not find out what was wrong. Saw there was a lot of carbon build up which was unusual since there is only 26,000 miles on vehicle. After a week a dealership a cleaning took it home. Went back the next day. They inspected and stated it was the spark plugs and needed new fuel injectors. Had replaced. Everything still covered. Picked vehicle up finally after 17 days of it being there. When picking it up the paper work stated the vehicle had cylinder 1 misfires 30-45 times in a 3 hour period. But was assured the vehicle was repaired and fully inspected and 100% safe. Within 24hrs of driving the vehicle. The next morning we drove to school and with after the second light we smelled smoothing rolled windows down and but was sure if it was us. Then had slowed down to turn at the next light to turn to pull over but didn’t get that opportunity before a boom and smoke and flame came and i rushed out of the car and took immediate action and got my 4 year old out of her car seat. Before the whole car was up in flames. I have heard that similar vehicles had similar issues but have had other repairs to deal with it.There was no lights that came on in the vehicle to warn us that something was wrong so thought the smell was from outside. Insurance and the auto maker are inspecting but i had to alert the automaker the dealership wasn’t going to. They stated that the insurance and automaker will just compare notes.
Additional Notes:
3 weeks ago the all of the warning lights came on. Had vehicle towed to dealership. Could not find out what was wrong. Saw there was a lot of carbon build up which was unusual since there is only 26,000 miles on vehicle. After a week a dealership a cleaning took it home. Went back the next day. They inspected and stated it was the spark plugs and needed new fuel injectors. Had replaced. Everything still covered. Picked vehicle up finally after 17 days of it being there. When picking it up the paper work stated the vehicle had cylinder 1 misfires 30-45 times in a 3 hour period. But was assured the vehicle was repaired and fully inspected and 100% safe. Within 24hrs of driving the vehicle. The next morning we drove to school and with after the second light we smelled smoothing rolled windows down and but was sure if it was us. Then had slowed down to turn at the next light to turn to pull over but didn’t get that opportunity before a boom and smoke and flame came and i rushed out of the car and took immediate action and got my 4 year old out of her car seat. Before the whole car was up in flames. I have heard that similar vehicles had similar issues but have had other repairs to deal with it.There was no lights that came on in the vehicle to warn us that something was wrong so thought the smell was from outside. Insurance and the auto maker are inspecting but i had to alert the automaker the dealership wasn’t going to. They stated that the insurance and automaker will just compare notes.
Mfg Campaign: 11460311
Recall Date: Apr 10, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked for no apparent reason. Car was in garage. No impact to windshield observed.
Corrective Action:
Windshield cracked for no apparent reason. Car was in garage. No impact to windshield observed.
Additional Notes:
Windshield cracked for no apparent reason. Car was in garage. No impact to windshield observed.
Mfg Campaign: 11459911
Recall Date: Apr 6, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Infotainment system went into a continuous boot loop where screen went blank then subaru bootup screen appeared, then menu started to load then process repeated. During this process the Eyesight driver assistance system would produce an error saying all of it's functions were disabled while the infotainment system was rebooting. Also the display in center of the dashboard that shows vehicle info was randomly showing scrambled text while the infotainment system rebooted. This has happened multiple times, appears to happen when the vehicle has been on for several hours and is warm so it is hard to reproduce.
Corrective Action:
Infotainment system went into a continuous boot loop where screen went blank then subaru bootup screen appeared, then menu started to load then process repeated. During this process the Eyesight driver assistance system would produce an error saying all of it's functions were disabled while the infotainment system was rebooting. Also the display in center of the dashboard that shows vehicle info was randomly showing scrambled text while the infotainment system rebooted. This has happened multiple times, appears to happen when the vehicle has been on for several hours and is warm so it is hard to reproduce.
Additional Notes:
Infotainment system went into a continuous boot loop where screen went blank then subaru bootup screen appeared, then menu started to load then process repeated. During this process the Eyesight driver assistance system would produce an error saying all of it's functions were disabled while the infotainment system was rebooting. Also the display in center of the dashboard that shows vehicle info was randomly showing scrambled text while the infotainment system rebooted. This has happened multiple times, appears to happen when the vehicle has been on for several hours and is warm so it is hard to reproduce.
Mfg Campaign: 11459721
Recall Date: Apr 5, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Infotainment system went into a continuous boot loop where screen went blank then subaru bootup screen appeared, then menu started to load then process repeated. During this process the Eyesight driver assistance system would produce an error saying all of it's functions were disabled while the infotainment system was rebooting. Also the display in center of the dashboard that shows vehicle info was randomly showing scrambled text while the infotainment system rebooted. This has happened multiple times, appears to happen when the vehicle has been on for several hours and is warm so it is hard to reproduce.
Corrective Action:
Infotainment system went into a continuous boot loop where screen went blank then subaru bootup screen appeared, then menu started to load then process repeated. During this process the Eyesight driver assistance system would produce an error saying all of it's functions were disabled while the infotainment system was rebooting. Also the display in center of the dashboard that shows vehicle info was randomly showing scrambled text while the infotainment system rebooted. This has happened multiple times, appears to happen when the vehicle has been on for several hours and is warm so it is hard to reproduce.
Additional Notes:
Infotainment system went into a continuous boot loop where screen went blank then subaru bootup screen appeared, then menu started to load then process repeated. During this process the Eyesight driver assistance system would produce an error saying all of it's functions were disabled while the infotainment system was rebooting. Also the display in center of the dashboard that shows vehicle info was randomly showing scrambled text while the infotainment system rebooted. This has happened multiple times, appears to happen when the vehicle has been on for several hours and is warm so it is hard to reproduce.
Mfg Campaign: 11459721
Recall Date: Apr 5, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Infotainment system went into a continuous boot loop where screen went blank then subaru bootup screen appeared, then menu started to load then process repeated. During this process the Eyesight driver assistance system would produce an error saying all of it's functions were disabled while the infotainment system was rebooting. Also the display in center of the dashboard that shows vehicle info was randomly showing scrambled text while the infotainment system rebooted. This has happened multiple times, appears to happen when the vehicle has been on for several hours and is warm so it is hard to reproduce.
Corrective Action:
Infotainment system went into a continuous boot loop where screen went blank then subaru bootup screen appeared, then menu started to load then process repeated. During this process the Eyesight driver assistance system would produce an error saying all of it's functions were disabled while the infotainment system was rebooting. Also the display in center of the dashboard that shows vehicle info was randomly showing scrambled text while the infotainment system rebooted. This has happened multiple times, appears to happen when the vehicle has been on for several hours and is warm so it is hard to reproduce.
Additional Notes:
Infotainment system went into a continuous boot loop where screen went blank then subaru bootup screen appeared, then menu started to load then process repeated. During this process the Eyesight driver assistance system would produce an error saying all of it's functions were disabled while the infotainment system was rebooting. Also the display in center of the dashboard that shows vehicle info was randomly showing scrambled text while the infotainment system rebooted. This has happened multiple times, appears to happen when the vehicle has been on for several hours and is warm so it is hard to reproduce.
Mfg Campaign: 11459721
Recall Date: Apr 5, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My windshield cracked from top center, with no impacts, it happened on a cold snowy evening, just cracked……
Corrective Action:
My windshield cracked from top center, with no impacts, it happened on a cold snowy evening, just cracked……
Additional Notes:
My windshield cracked from top center, with no impacts, it happened on a cold snowy evening, just cracked……
Mfg Campaign: 11459470
Recall Date: Apr 4, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Driving at speed on 75 S in Dallas and noticed a line crawling up my windshield from the seal near the hood. Didn't hear anything hit the glass. The line keeps getting bigger. It will become harder to see and I fear the glass with shatter at some point. Just had the car inspected a few weeks previous.
Corrective Action:
Driving at speed on 75 S in Dallas and noticed a line crawling up my windshield from the seal near the hood. Didn't hear anything hit the glass. The line keeps getting bigger. It will become harder to see and I fear the glass with shatter at some point. Just had the car inspected a few weeks previous.
Additional Notes:
Driving at speed on 75 S in Dallas and noticed a line crawling up my windshield from the seal near the hood. Didn't hear anything hit the glass. The line keeps getting bigger. It will become harder to see and I fear the glass with shatter at some point. Just had the car inspected a few weeks previous.
Mfg Campaign: 11459455
Recall Date: Apr 3, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2020 Subaru Outback has had starting issues since shortly after I purchased the car on 1/31/2020. If I do not drive the car for more than two or three days the car will not start without a jump. On one occasion the battery was completely drained so that the fob key would not even unlock the car. Not long after I purchased the car I spoke to a mechanic at the Subaru dealership regarding the battery drain issue. He offered me no solutions except to say that there are many computers in the Subaru Outback and together they draw a lot of current. I do not know if I received a defective battery or if there is some electrical defect causing excessive battery drain when the car is off.
Corrective Action:
My 2020 Subaru Outback has had starting issues since shortly after I purchased the car on 1/31/2020. If I do not drive the car for more than two or three days the car will not start without a jump. On one occasion the battery was completely drained so that the fob key would not even unlock the car. Not long after I purchased the car I spoke to a mechanic at the Subaru dealership regarding the battery drain issue. He offered me no solutions except to say that there are many computers in the Subaru Outback and together they draw a lot of current. I do not know if I received a defective battery or if there is some electrical defect causing excessive battery drain when the car is off.
Additional Notes:
My 2020 Subaru Outback has had starting issues since shortly after I purchased the car on 1/31/2020. If I do not drive the car for more than two or three days the car will not start without a jump. On one occasion the battery was completely drained so that the fob key would not even unlock the car. Not long after I purchased the car I spoke to a mechanic at the Subaru dealership regarding the battery drain issue. He offered me no solutions except to say that there are many computers in the Subaru Outback and together they draw a lot of current. I do not know if I received a defective battery or if there is some electrical defect causing excessive battery drain when the car is off.
Mfg Campaign: 11459350
Recall Date: Apr 2, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
0N03/31/22 2 CRACKS WERE DISCOVERED IN THE WINDSHIELD ON THE DRIVERS DIES OF THE VEHICLE. ONE WAS 9 INCHES IN LENGTH THE OTHER WAS 12 INCHES IN LENGTH. BOTH STARTED AT THE BASE OF THE WINDSHIELD AND WENT UPWARD. ON 0330/22 THE VEHICLE HAD BEEN AT THE DEALER FOR AN IL CHANGE AND OVERALL INSPECTION. NO DEFECTS WERE FOUND. VEHICLE WAS HOUSED IN GARAGE OVERNIGHT. CRACKS WERE FOUND THE NEXT MORNING. NO EVIDENCE ANYTHING HAD IMPACTED THE WINDSHIELD OVERNIGHT. CONTACTED INSURANCE COMPANY FOR CLAIM FOR REPLACEMENT AND RECALIBRATION OF EYE VISION SAFETY FEATURE. THERE IS A CURRENT LAWSUIT PENDING AGAINST SUBARU FOR WINDSHIELD CRACKS THE COVERS THIS MAKE,MODEL AND YEAR
Corrective Action:
0N03/31/22 2 CRACKS WERE DISCOVERED IN THE WINDSHIELD ON THE DRIVERS DIES OF THE VEHICLE. ONE WAS 9 INCHES IN LENGTH THE OTHER WAS 12 INCHES IN LENGTH. BOTH STARTED AT THE BASE OF THE WINDSHIELD AND WENT UPWARD. ON 0330/22 THE VEHICLE HAD BEEN AT THE DEALER FOR AN IL CHANGE AND OVERALL INSPECTION. NO DEFECTS WERE FOUND. VEHICLE WAS HOUSED IN GARAGE OVERNIGHT. CRACKS WERE FOUND THE NEXT MORNING. NO EVIDENCE ANYTHING HAD IMPACTED THE WINDSHIELD OVERNIGHT. CONTACTED INSURANCE COMPANY FOR CLAIM FOR REPLACEMENT AND RECALIBRATION OF EYE VISION SAFETY FEATURE. THERE IS A CURRENT LAWSUIT PENDING AGAINST SUBARU FOR WINDSHIELD CRACKS THE COVERS THIS MAKE,MODEL AND YEAR
Additional Notes:
0N03/31/22 2 CRACKS WERE DISCOVERED IN THE WINDSHIELD ON THE DRIVERS DIES OF THE VEHICLE. ONE WAS 9 INCHES IN LENGTH THE OTHER WAS 12 INCHES IN LENGTH. BOTH STARTED AT THE BASE OF THE WINDSHIELD AND WENT UPWARD. ON 0330/22 THE VEHICLE HAD BEEN AT THE DEALER FOR AN IL CHANGE AND OVERALL INSPECTION. NO DEFECTS WERE FOUND. VEHICLE WAS HOUSED IN GARAGE OVERNIGHT. CRACKS WERE FOUND THE NEXT MORNING. NO EVIDENCE ANYTHING HAD IMPACTED THE WINDSHIELD OVERNIGHT. CONTACTED INSURANCE COMPANY FOR CLAIM FOR REPLACEMENT AND RECALIBRATION OF EYE VISION SAFETY FEATURE. THERE IS A CURRENT LAWSUIT PENDING AGAINST SUBARU FOR WINDSHIELD CRACKS THE COVERS THIS MAKE,MODEL AND YEAR
Mfg Campaign: 11459099
Recall Date: Mar 31, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The front lights are extremely bright for other drivers on the road. It is so bad that I took it into the dealership/service department to get them checked out. I was told that there is no issue with the lights and other drivers are not use to the led lights being installed into newer vehicles. I can see three blocks in front of me as far up into the trees. I rarely drive at night, because I am constantly getting hi beamed by other drivers. I noticed on other public forums that it is an issue with the lights and other models as well.
Corrective Action:
The front lights are extremely bright for other drivers on the road. It is so bad that I took it into the dealership/service department to get them checked out. I was told that there is no issue with the lights and other drivers are not use to the led lights being installed into newer vehicles. I can see three blocks in front of me as far up into the trees. I rarely drive at night, because I am constantly getting hi beamed by other drivers. I noticed on other public forums that it is an issue with the lights and other models as well.
Additional Notes:
The front lights are extremely bright for other drivers on the road. It is so bad that I took it into the dealership/service department to get them checked out. I was told that there is no issue with the lights and other drivers are not use to the led lights being installed into newer vehicles. I can see three blocks in front of me as far up into the trees. I rarely drive at night, because I am constantly getting hi beamed by other drivers. I noticed on other public forums that it is an issue with the lights and other models as well.
Mfg Campaign: 11459008
Recall Date: Mar 30, 2022
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlights do not have a true low beam. When low beam is selected it partially blocks the top of the high beam. OK if on a dead flat road. On one that undulates at all at some point cars coming the other way are blinded by the full brightness of the headlight. Often because of this oncoming cars are flashing their high beams at me thinking that I haven't dimmed mine. If a driver is blinded by the high beam brightness it could cause an accident. Or it could cause a road rage incident by someone offended by my high beam. In my state the Police have fined drivers for not dimming their lights. Selecting low beam creates a very obvious horizontal cut off of the high beam. But a bounce or by meeting another vehicle while I going up a grade will shine the full high beam in their face.
Corrective Action:
Headlights do not have a true low beam. When low beam is selected it partially blocks the top of the high beam. OK if on a dead flat road. On one that undulates at all at some point cars coming the other way are blinded by the full brightness of the headlight. Often because of this oncoming cars are flashing their high beams at me thinking that I haven't dimmed mine. If a driver is blinded by the high beam brightness it could cause an accident. Or it could cause a road rage incident by someone offended by my high beam. In my state the Police have fined drivers for not dimming their lights. Selecting low beam creates a very obvious horizontal cut off of the high beam. But a bounce or by meeting another vehicle while I going up a grade will shine the full high beam in their face.
Additional Notes:
Headlights do not have a true low beam. When low beam is selected it partially blocks the top of the high beam. OK if on a dead flat road. On one that undulates at all at some point cars coming the other way are blinded by the full brightness of the headlight. Often because of this oncoming cars are flashing their high beams at me thinking that I haven't dimmed mine. If a driver is blinded by the high beam brightness it could cause an accident. Or it could cause a road rage incident by someone offended by my high beam. In my state the Police have fined drivers for not dimming their lights. Selecting low beam creates a very obvious horizontal cut off of the high beam. But a bounce or by meeting another vehicle while I going up a grade will shine the full high beam in their face.
Mfg Campaign: 11458808
Recall Date: Mar 29, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Date: March 25, 2022 - While driving to work, the car shut off. The RAB and eye technology features were disabled. The car indicted the battery was drained. The same day I got the car towed to the dealer. I stayed with the vehicle to find out what was wrong. After a two hour inspection, the Bay Ridge Dealer/Mechanics in Brooklyn, New York indicated that I left something on that drained the battery. I said sir "I did not." He said well the battery is ok and there is no indication that anything is wrong. The next day (March 26,2022) when I was about to start the car - the car couldn't start. I had to get it towed to the dealer and am left without a car.
Corrective Action:
Date: March 25, 2022 - While driving to work, the car shut off. The RAB and eye technology features were disabled. The car indicted the battery was drained. The same day I got the car towed to the dealer. I stayed with the vehicle to find out what was wrong. After a two hour inspection, the Bay Ridge Dealer/Mechanics in Brooklyn, New York indicated that I left something on that drained the battery. I said sir "I did not." He said well the battery is ok and there is no indication that anything is wrong. The next day (March 26,2022) when I was about to start the car - the car couldn't start. I had to get it towed to the dealer and am left without a car.
Additional Notes:
Date: March 25, 2022 - While driving to work, the car shut off. The RAB and eye technology features were disabled. The car indicted the battery was drained. The same day I got the car towed to the dealer. I stayed with the vehicle to find out what was wrong. After a two hour inspection, the Bay Ridge Dealer/Mechanics in Brooklyn, New York indicated that I left something on that drained the battery. I said sir "I did not." He said well the battery is ok and there is no indication that anything is wrong. The next day (March 26,2022) when I was about to start the car - the car couldn't start. I had to get it towed to the dealer and am left without a car.
Mfg Campaign: 11458409
Recall Date: Mar 26, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Date: March 25, 2022 - While driving to work, the car shut off. The RAB and eye technology features were disabled. The car indicted the battery was drained. The same day I got the car towed to the dealer. I stayed with the vehicle to find out what was wrong. After a two hour inspection, the Bay Ridge Dealer/Mechanics in Brooklyn, New York indicated that I left something on that drained the battery. I said sir "I did not." He said well the battery is ok and there is no indication that anything is wrong. The next day (March 26,2022) when I was about to start the car - the car couldn't start. I had to get it towed to the dealer and am left without a car.
Corrective Action:
Date: March 25, 2022 - While driving to work, the car shut off. The RAB and eye technology features were disabled. The car indicted the battery was drained. The same day I got the car towed to the dealer. I stayed with the vehicle to find out what was wrong. After a two hour inspection, the Bay Ridge Dealer/Mechanics in Brooklyn, New York indicated that I left something on that drained the battery. I said sir "I did not." He said well the battery is ok and there is no indication that anything is wrong. The next day (March 26,2022) when I was about to start the car - the car couldn't start. I had to get it towed to the dealer and am left without a car.
Additional Notes:
Date: March 25, 2022 - While driving to work, the car shut off. The RAB and eye technology features were disabled. The car indicted the battery was drained. The same day I got the car towed to the dealer. I stayed with the vehicle to find out what was wrong. After a two hour inspection, the Bay Ridge Dealer/Mechanics in Brooklyn, New York indicated that I left something on that drained the battery. I said sir "I did not." He said well the battery is ok and there is no indication that anything is wrong. The next day (March 26,2022) when I was about to start the car - the car couldn't start. I had to get it towed to the dealer and am left without a car.
Mfg Campaign: 11458409
Recall Date: Mar 26, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Unknown - noticed crack in windshield randomly over the weekend. No known damage to vehicle.
Corrective Action:
Unknown - noticed crack in windshield randomly over the weekend. No known damage to vehicle.
Additional Notes:
Unknown - noticed crack in windshield randomly over the weekend. No known damage to vehicle.
Mfg Campaign: 11457630
Recall Date: Mar 21, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Head unit shuts off while driving with no warning, and no clear cause. All safety features shut off including Eyesight and rear brake assist (shows as off in instrumental panel). It has happened multiple times in the past several months ( at least seven times) Head unit then appears to restart while underway, as if I had just entered and started the vehicle. Contacted dealer who said “the radio sometimes shuts off”. I explained that it was the entire head unit and safety features. It was simply left with them saying they have know of it happening, but no action or follow up was recommended. Time of incident is an estimate. Electronics seem to be slow to start when vehicle is first started. Was not able to get photos while driving.
Corrective Action:
Head unit shuts off while driving with no warning, and no clear cause. All safety features shut off including Eyesight and rear brake assist (shows as off in instrumental panel). It has happened multiple times in the past several months ( at least seven times) Head unit then appears to restart while underway, as if I had just entered and started the vehicle. Contacted dealer who said “the radio sometimes shuts off”. I explained that it was the entire head unit and safety features. It was simply left with them saying they have know of it happening, but no action or follow up was recommended. Time of incident is an estimate. Electronics seem to be slow to start when vehicle is first started. Was not able to get photos while driving.
Additional Notes:
Head unit shuts off while driving with no warning, and no clear cause. All safety features shut off including Eyesight and rear brake assist (shows as off in instrumental panel). It has happened multiple times in the past several months ( at least seven times) Head unit then appears to restart while underway, as if I had just entered and started the vehicle. Contacted dealer who said “the radio sometimes shuts off”. I explained that it was the entire head unit and safety features. It was simply left with them saying they have know of it happening, but no action or follow up was recommended. Time of incident is an estimate. Electronics seem to be slow to start when vehicle is first started. Was not able to get photos while driving.
Mfg Campaign: 11457251
Recall Date: Mar 18, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Head unit shuts off while driving with no warning, and no clear cause. All safety features shut off including Eyesight and rear brake assist (shows as off in instrumental panel). It has happened multiple times in the past several months ( at least seven times) Head unit then appears to restart while underway, as if I had just entered and started the vehicle. Contacted dealer who said “the radio sometimes shuts off”. I explained that it was the entire head unit and safety features. It was simply left with them saying they have know of it happening, but no action or follow up was recommended. Time of incident is an estimate. Electronics seem to be slow to start when vehicle is first started. Was not able to get photos while driving.
Corrective Action:
Head unit shuts off while driving with no warning, and no clear cause. All safety features shut off including Eyesight and rear brake assist (shows as off in instrumental panel). It has happened multiple times in the past several months ( at least seven times) Head unit then appears to restart while underway, as if I had just entered and started the vehicle. Contacted dealer who said “the radio sometimes shuts off”. I explained that it was the entire head unit and safety features. It was simply left with them saying they have know of it happening, but no action or follow up was recommended. Time of incident is an estimate. Electronics seem to be slow to start when vehicle is first started. Was not able to get photos while driving.
Additional Notes:
Head unit shuts off while driving with no warning, and no clear cause. All safety features shut off including Eyesight and rear brake assist (shows as off in instrumental panel). It has happened multiple times in the past several months ( at least seven times) Head unit then appears to restart while underway, as if I had just entered and started the vehicle. Contacted dealer who said “the radio sometimes shuts off”. I explained that it was the entire head unit and safety features. It was simply left with them saying they have know of it happening, but no action or follow up was recommended. Time of incident is an estimate. Electronics seem to be slow to start when vehicle is first started. Was not able to get photos while driving.
Mfg Campaign: 11457251
Recall Date: Mar 18, 2022
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Valencia, CA • 36 yrs
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