Complaints & Recalls
Official Safety Recalls - Important!
51 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRA-24
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-22
Recall Date: Jul 8, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-21
Recall Date: Dec 9, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRH-20
Recall Date: Dec 10, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUL-97
Recall Date: Sep 18, 2019
Consumer Complaints
1.1K ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
1.) Headlights. They are extremely bright to oncoming traffic and oncoming traffic is always flashing or beaming you with their high beams as they think your brights are on when they are not. This is dangerous. Also LED lights do not put off enough heat and the headlamp body itself freezes over in cold rain or snowy conditions severely reducing your ability to see during low light situations. Wipers. The windshield wipers do not last. They should be silicone and they are rubber which is terrible for longevity.
Corrective Action:
1.) Headlights. They are extremely bright to oncoming traffic and oncoming traffic is always flashing or beaming you with their high beams as they think your brights are on when they are not. This is dangerous. Also LED lights do not put off enough heat and the headlamp body itself freezes over in cold rain or snowy conditions severely reducing your ability to see during low light situations. Wipers. The windshield wipers do not last. They should be silicone and they are rubber which is terrible for longevity.
Additional Notes:
1.) Headlights. They are extremely bright to oncoming traffic and oncoming traffic is always flashing or beaming you with their high beams as they think your brights are on when they are not. This is dangerous. Also LED lights do not put off enough heat and the headlamp body itself freezes over in cold rain or snowy conditions severely reducing your ability to see during low light situations. Wipers. The windshield wipers do not last. They should be silicone and they are rubber which is terrible for longevity.
Mfg Campaign: 11445496
Recall Date: Dec 29, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The EyeSight system will randomly not load at times and need to be reset for Rear Automatic Braking and other EyeSight safety features to become available. This usually only occurs within 30 seconds of engine startup but always occurs when plugging in a phone with Android Auto (a phone with Apple Car Play has never been used for verification). Warning message is displayed on driver's side message center stating EyeSight, RAB, and other safety features are not available. Reproduction of problem is difficult as it seems random.
Corrective Action:
The EyeSight system will randomly not load at times and need to be reset for Rear Automatic Braking and other EyeSight safety features to become available. This usually only occurs within 30 seconds of engine startup but always occurs when plugging in a phone with Android Auto (a phone with Apple Car Play has never been used for verification). Warning message is displayed on driver's side message center stating EyeSight, RAB, and other safety features are not available. Reproduction of problem is difficult as it seems random.
Additional Notes:
The EyeSight system will randomly not load at times and need to be reset for Rear Automatic Braking and other EyeSight safety features to become available. This usually only occurs within 30 seconds of engine startup but always occurs when plugging in a phone with Android Auto (a phone with Apple Car Play has never been used for verification). Warning message is displayed on driver's side message center stating EyeSight, RAB, and other safety features are not available. Reproduction of problem is difficult as it seems random.
Mfg Campaign: 11445018
Recall Date: Dec 26, 2021
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The EyeSight system will randomly not load at times and need to be reset for Rear Automatic Braking and other EyeSight safety features to become available. This usually only occurs within 30 seconds of engine startup but always occurs when plugging in a phone with Android Auto (a phone with Apple Car Play has never been used for verification). Warning message is displayed on driver's side message center stating EyeSight, RAB, and other safety features are not available. Reproduction of problem is difficult as it seems random.
Corrective Action:
The EyeSight system will randomly not load at times and need to be reset for Rear Automatic Braking and other EyeSight safety features to become available. This usually only occurs within 30 seconds of engine startup but always occurs when plugging in a phone with Android Auto (a phone with Apple Car Play has never been used for verification). Warning message is displayed on driver's side message center stating EyeSight, RAB, and other safety features are not available. Reproduction of problem is difficult as it seems random.
Additional Notes:
The EyeSight system will randomly not load at times and need to be reset for Rear Automatic Braking and other EyeSight safety features to become available. This usually only occurs within 30 seconds of engine startup but always occurs when plugging in a phone with Android Auto (a phone with Apple Car Play has never been used for verification). Warning message is displayed on driver's side message center stating EyeSight, RAB, and other safety features are not available. Reproduction of problem is difficult as it seems random.
Mfg Campaign: 11445018
Recall Date: Dec 26, 2021
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The EyeSight system will randomly not load at times and need to be reset for Rear Automatic Braking and other EyeSight safety features to become available. This usually only occurs within 30 seconds of engine startup but always occurs when plugging in a phone with Android Auto (a phone with Apple Car Play has never been used for verification). Warning message is displayed on driver's side message center stating EyeSight, RAB, and other safety features are not available. Reproduction of problem is difficult as it seems random.
Corrective Action:
The EyeSight system will randomly not load at times and need to be reset for Rear Automatic Braking and other EyeSight safety features to become available. This usually only occurs within 30 seconds of engine startup but always occurs when plugging in a phone with Android Auto (a phone with Apple Car Play has never been used for verification). Warning message is displayed on driver's side message center stating EyeSight, RAB, and other safety features are not available. Reproduction of problem is difficult as it seems random.
Additional Notes:
The EyeSight system will randomly not load at times and need to be reset for Rear Automatic Braking and other EyeSight safety features to become available. This usually only occurs within 30 seconds of engine startup but always occurs when plugging in a phone with Android Auto (a phone with Apple Car Play has never been used for verification). Warning message is displayed on driver's side message center stating EyeSight, RAB, and other safety features are not available. Reproduction of problem is difficult as it seems random.
Mfg Campaign: 11445018
Recall Date: Dec 26, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery inexplicably drains overnight. 1st occurrence was on 21 December 2021 and second occurrence on 25 December 2021. Car is stored in garage, located in Ponte Vedra, FL and is used daily. Mileage is 31,000 miles.
Corrective Action:
Battery inexplicably drains overnight. 1st occurrence was on 21 December 2021 and second occurrence on 25 December 2021. Car is stored in garage, located in Ponte Vedra, FL and is used daily. Mileage is 31,000 miles.
Additional Notes:
Battery inexplicably drains overnight. 1st occurrence was on 21 December 2021 and second occurrence on 25 December 2021. Car is stored in garage, located in Ponte Vedra, FL and is used daily. Mileage is 31,000 miles.
Mfg Campaign: 11444945
Recall Date: Dec 25, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield developed spontaneous crack on bottom edge of driver side extending 12-18” in line of sight of driver. There was no impact or stone hitting the windshield. Drove car for 30 minutes and parked car to go shopping. 5 minutes later the crack developed while still parked. Vehicle to be inspected by local dealer on December 29, 2021.
Corrective Action:
Windshield developed spontaneous crack on bottom edge of driver side extending 12-18” in line of sight of driver. There was no impact or stone hitting the windshield. Drove car for 30 minutes and parked car to go shopping. 5 minutes later the crack developed while still parked. Vehicle to be inspected by local dealer on December 29, 2021.
Additional Notes:
Windshield developed spontaneous crack on bottom edge of driver side extending 12-18” in line of sight of driver. There was no impact or stone hitting the windshield. Drove car for 30 minutes and parked car to go shopping. 5 minutes later the crack developed while still parked. Vehicle to be inspected by local dealer on December 29, 2021.
Mfg Campaign: 11444949
Recall Date: Dec 25, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The left and the right front windows won't roll up when you push the button to roll up the driver side, it goes up and goes down and doesn't shut at all you have to turn off the car to stop it, super dangerous, and the right passenger window doesn't go down or up at all with the driver control on the door. You know what else is INCREDABLY DANGEROUS? THE LED LIGHTS THAT ARE ACTUALLY RETINA BLINDING! THEY BLIND ME AND I'M IN MY OWN CAR, THE OTHER SUBARU LIGHTS ARE BLINDINGLY HIGH AND SHOULD BE A SAFETY RECALL!
Corrective Action:
The left and the right front windows won't roll up when you push the button to roll up the driver side, it goes up and goes down and doesn't shut at all you have to turn off the car to stop it, super dangerous, and the right passenger window doesn't go down or up at all with the driver control on the door. You know what else is INCREDABLY DANGEROUS? THE LED LIGHTS THAT ARE ACTUALLY RETINA BLINDING! THEY BLIND ME AND I'M IN MY OWN CAR, THE OTHER SUBARU LIGHTS ARE BLINDINGLY HIGH AND SHOULD BE A SAFETY RECALL!
Additional Notes:
The left and the right front windows won't roll up when you push the button to roll up the driver side, it goes up and goes down and doesn't shut at all you have to turn off the car to stop it, super dangerous, and the right passenger window doesn't go down or up at all with the driver control on the door. You know what else is INCREDABLY DANGEROUS? THE LED LIGHTS THAT ARE ACTUALLY RETINA BLINDING! THEY BLIND ME AND I'M IN MY OWN CAR, THE OTHER SUBARU LIGHTS ARE BLINDINGLY HIGH AND SHOULD BE A SAFETY RECALL!
Mfg Campaign: 11444542
Recall Date: Dec 21, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car stalled at a stop light when I attempted to go when the light turned green. The car was in auto shut off mode so the engine was not running at the time. When I took my foot off the brake to go, the car didn’t restart and started shaking and all the lights on the dash came on. There was also a piercing warning sound and the infotainment screen showed that the “eyesight “ and all other driver assistance program were off but my audiobook continued to play. I tried restarting the car but it would not restart. I put the car in park and tried to get it to turn off but it wouldn’t. Since I was at a light and cars were behind me, I put on my hazards and waited a few minutes and got the car to restart and to get that noise to stop, sounded like a siren. My fuel warning had just come on but it indicated that I had 50 miles so not sure if it has anything to do with it?
Corrective Action:
My car stalled at a stop light when I attempted to go when the light turned green. The car was in auto shut off mode so the engine was not running at the time. When I took my foot off the brake to go, the car didn’t restart and started shaking and all the lights on the dash came on. There was also a piercing warning sound and the infotainment screen showed that the “eyesight “ and all other driver assistance program were off but my audiobook continued to play. I tried restarting the car but it would not restart. I put the car in park and tried to get it to turn off but it wouldn’t. Since I was at a light and cars were behind me, I put on my hazards and waited a few minutes and got the car to restart and to get that noise to stop, sounded like a siren. My fuel warning had just come on but it indicated that I had 50 miles so not sure if it has anything to do with it?
Additional Notes:
My car stalled at a stop light when I attempted to go when the light turned green. The car was in auto shut off mode so the engine was not running at the time. When I took my foot off the brake to go, the car didn’t restart and started shaking and all the lights on the dash came on. There was also a piercing warning sound and the infotainment screen showed that the “eyesight “ and all other driver assistance program were off but my audiobook continued to play. I tried restarting the car but it would not restart. I put the car in park and tried to get it to turn off but it wouldn’t. Since I was at a light and cars were behind me, I put on my hazards and waited a few minutes and got the car to restart and to get that noise to stop, sounded like a siren. My fuel warning had just come on but it indicated that I had 50 miles so not sure if it has anything to do with it?
Mfg Campaign: 11444226
Recall Date: Dec 18, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery drains when car sits idle for more than a week. No lights were accidentally left on. Had to jump start the car four times in less than a week. Subaru dealership attempted to tell me the battery was fine but the service advisor noted it was starting up sluggishly. Service did a full charge. Subaru's own website recommends driving the car at least a couple times a month, which is what I've done, but the battery still drains within two weeks. The Subaru dealership further told me that the battery has a memory and "learned" my driving habits (I purchased the car prior to the pandemic) and that is why the battery is not keeping a charge since I'm not driving it as often as they think I should. They also told me that I should disconnect the battery if I have to leave the car at an airport, for example if I go on vacation. That is absurd. The service advisor further told me that the warranty would likely not cover the battery replacement because they believe I'm not driving the car enough. I am concerned that the battery not holding a strong and sufficient charge will cause the car to not be able to restart at a traffic stop if I have not remembered to disengage the fuel-saving feature. While I carry a jump starting kit, I would need to get out in the road and try to hurriedly jump the car. There are several reports online with a parasitic drain where the computer does not go into a sleep mode when the car is off.
Corrective Action:
Battery drains when car sits idle for more than a week. No lights were accidentally left on. Had to jump start the car four times in less than a week. Subaru dealership attempted to tell me the battery was fine but the service advisor noted it was starting up sluggishly. Service did a full charge. Subaru's own website recommends driving the car at least a couple times a month, which is what I've done, but the battery still drains within two weeks. The Subaru dealership further told me that the battery has a memory and "learned" my driving habits (I purchased the car prior to the pandemic) and that is why the battery is not keeping a charge since I'm not driving it as often as they think I should. They also told me that I should disconnect the battery if I have to leave the car at an airport, for example if I go on vacation. That is absurd. The service advisor further told me that the warranty would likely not cover the battery replacement because they believe I'm not driving the car enough. I am concerned that the battery not holding a strong and sufficient charge will cause the car to not be able to restart at a traffic stop if I have not remembered to disengage the fuel-saving feature. While I carry a jump starting kit, I would need to get out in the road and try to hurriedly jump the car. There are several reports online with a parasitic drain where the computer does not go into a sleep mode when the car is off.
Additional Notes:
Battery drains when car sits idle for more than a week. No lights were accidentally left on. Had to jump start the car four times in less than a week. Subaru dealership attempted to tell me the battery was fine but the service advisor noted it was starting up sluggishly. Service did a full charge. Subaru's own website recommends driving the car at least a couple times a month, which is what I've done, but the battery still drains within two weeks. The Subaru dealership further told me that the battery has a memory and "learned" my driving habits (I purchased the car prior to the pandemic) and that is why the battery is not keeping a charge since I'm not driving it as often as they think I should. They also told me that I should disconnect the battery if I have to leave the car at an airport, for example if I go on vacation. That is absurd. The service advisor further told me that the warranty would likely not cover the battery replacement because they believe I'm not driving the car enough. I am concerned that the battery not holding a strong and sufficient charge will cause the car to not be able to restart at a traffic stop if I have not remembered to disengage the fuel-saving feature. While I carry a jump starting kit, I would need to get out in the road and try to hurriedly jump the car. There are several reports online with a parasitic drain where the computer does not go into a sleep mode when the car is off.
Mfg Campaign: 11444264
Recall Date: Dec 18, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Battery drains when car sits idle for more than a week. No lights were accidentally left on. Had to jump start the car four times in less than a week. Subaru dealership attempted to tell me the battery was fine but the service advisor noted it was starting up sluggishly. Service did a full charge. Subaru's own website recommends driving the car at least a couple times a month, which is what I've done, but the battery still drains within two weeks. The Subaru dealership further told me that the battery has a memory and "learned" my driving habits (I purchased the car prior to the pandemic) and that is why the battery is not keeping a charge since I'm not driving it as often as they think I should. They also told me that I should disconnect the battery if I have to leave the car at an airport, for example if I go on vacation. That is absurd. The service advisor further told me that the warranty would likely not cover the battery replacement because they believe I'm not driving the car enough. I am concerned that the battery not holding a strong and sufficient charge will cause the car to not be able to restart at a traffic stop if I have not remembered to disengage the fuel-saving feature. While I carry a jump starting kit, I would need to get out in the road and try to hurriedly jump the car. There are several reports online with a parasitic drain where the computer does not go into a sleep mode when the car is off.
Corrective Action:
Battery drains when car sits idle for more than a week. No lights were accidentally left on. Had to jump start the car four times in less than a week. Subaru dealership attempted to tell me the battery was fine but the service advisor noted it was starting up sluggishly. Service did a full charge. Subaru's own website recommends driving the car at least a couple times a month, which is what I've done, but the battery still drains within two weeks. The Subaru dealership further told me that the battery has a memory and "learned" my driving habits (I purchased the car prior to the pandemic) and that is why the battery is not keeping a charge since I'm not driving it as often as they think I should. They also told me that I should disconnect the battery if I have to leave the car at an airport, for example if I go on vacation. That is absurd. The service advisor further told me that the warranty would likely not cover the battery replacement because they believe I'm not driving the car enough. I am concerned that the battery not holding a strong and sufficient charge will cause the car to not be able to restart at a traffic stop if I have not remembered to disengage the fuel-saving feature. While I carry a jump starting kit, I would need to get out in the road and try to hurriedly jump the car. There are several reports online with a parasitic drain where the computer does not go into a sleep mode when the car is off.
Additional Notes:
Battery drains when car sits idle for more than a week. No lights were accidentally left on. Had to jump start the car four times in less than a week. Subaru dealership attempted to tell me the battery was fine but the service advisor noted it was starting up sluggishly. Service did a full charge. Subaru's own website recommends driving the car at least a couple times a month, which is what I've done, but the battery still drains within two weeks. The Subaru dealership further told me that the battery has a memory and "learned" my driving habits (I purchased the car prior to the pandemic) and that is why the battery is not keeping a charge since I'm not driving it as often as they think I should. They also told me that I should disconnect the battery if I have to leave the car at an airport, for example if I go on vacation. That is absurd. The service advisor further told me that the warranty would likely not cover the battery replacement because they believe I'm not driving the car enough. I am concerned that the battery not holding a strong and sufficient charge will cause the car to not be able to restart at a traffic stop if I have not remembered to disengage the fuel-saving feature. While I carry a jump starting kit, I would need to get out in the road and try to hurriedly jump the car. There are several reports online with a parasitic drain where the computer does not go into a sleep mode when the car is off.
Mfg Campaign: 11444264
Recall Date: Dec 18, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car battery is draining faster than it should. The battery had to be jumped this morning to get me to work. I work 10 miles away from my house and I drive the car around 200 miles a week. I do not use the start stop feature so the battery only starts the car at the beginning of a trip.
Corrective Action:
The car battery is draining faster than it should. The battery had to be jumped this morning to get me to work. I work 10 miles away from my house and I drive the car around 200 miles a week. I do not use the start stop feature so the battery only starts the car at the beginning of a trip.
Additional Notes:
The car battery is draining faster than it should. The battery had to be jumped this morning to get me to work. I work 10 miles away from my house and I drive the car around 200 miles a week. I do not use the start stop feature so the battery only starts the car at the beginning of a trip.
Mfg Campaign: 11443859
Recall Date: Dec 15, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My Suburu Outback's battery has gone dead 4 times in a year and a half, the first time at 6 months. I took it to the dealer at a year and a half and they said it didn't show a drain on the battery, the battery was good, and was told I should be sure to start it daily to keep the charge up. After driving 180 miles, the car battery was dead 2 days later. I have never had a car that needed to be turned on daiuly just to keep running. At close to $30,000 purchase price, I would expect dependability. The car is not dependable and is defective.
Corrective Action:
My Suburu Outback's battery has gone dead 4 times in a year and a half, the first time at 6 months. I took it to the dealer at a year and a half and they said it didn't show a drain on the battery, the battery was good, and was told I should be sure to start it daily to keep the charge up. After driving 180 miles, the car battery was dead 2 days later. I have never had a car that needed to be turned on daiuly just to keep running. At close to $30,000 purchase price, I would expect dependability. The car is not dependable and is defective.
Additional Notes:
My Suburu Outback's battery has gone dead 4 times in a year and a half, the first time at 6 months. I took it to the dealer at a year and a half and they said it didn't show a drain on the battery, the battery was good, and was told I should be sure to start it daily to keep the charge up. After driving 180 miles, the car battery was dead 2 days later. I have never had a car that needed to be turned on daiuly just to keep running. At close to $30,000 purchase price, I would expect dependability. The car is not dependable and is defective.
Mfg Campaign: 11443802
Recall Date: Dec 14, 2021
Subaru Of America, Inc.
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
The touch screen control panel randomly crashes and reboots, disables safety features while being rebooted. Happening every other day.
Corrective Action:
The touch screen control panel randomly crashes and reboots, disables safety features while being rebooted. Happening every other day.
Additional Notes:
The touch screen control panel randomly crashes and reboots, disables safety features while being rebooted. Happening every other day.
Mfg Campaign: 11443704
Recall Date: Dec 13, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2020 Subaru Outback. The contact stated while driving at an undisclosed speed, he noticed a crack in the windshield coming from the lower driver’s side up to the center of the windshield. The contact stated that he was unaware of what caused the crack in the windshield. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2020 Subaru Outback. The contact stated while driving at an undisclosed speed, he noticed a crack in the windshield coming from the lower driver’s side up to the center of the windshield. The contact stated that he was unaware of what caused the crack in the windshield. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2020 Subaru Outback. The contact stated while driving at an undisclosed speed, he noticed a crack in the windshield coming from the lower driver’s side up to the center of the windshield. The contact stated that he was unaware of what caused the crack in the windshield. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
Mfg Campaign: 11443409
Recall Date: Dec 10, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Parked car, engine fan stated (very fast) and did not stop running until battery died. Could not start the car. One other Outback 2020 owner told me she had the same problem. Jumped battery. Subraru could not find any reason for the fan to go on and drain the battery. Car had under 9,000 miles, under 15 months old.
Corrective Action:
Parked car, engine fan stated (very fast) and did not stop running until battery died. Could not start the car. One other Outback 2020 owner told me she had the same problem. Jumped battery. Subraru could not find any reason for the fan to go on and drain the battery. Car had under 9,000 miles, under 15 months old.
Additional Notes:
Parked car, engine fan stated (very fast) and did not stop running until battery died. Could not start the car. One other Outback 2020 owner told me she had the same problem. Jumped battery. Subraru could not find any reason for the fan to go on and drain the battery. Car had under 9,000 miles, under 15 months old.
Mfg Campaign: 11443251
Recall Date: Dec 9, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield cracked. No reason for the issue
Corrective Action:
Windshield cracked. No reason for the issue
Additional Notes:
Windshield cracked. No reason for the issue
Mfg Campaign: 11443091
Recall Date: Dec 8, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My wife purchased this car last Dec. It was a demo with only 2811 miles (but the odometer showed 3411 when delivered). As we have 2 other autos, the Subaru is used sparingly and mostly on longer trips. The car now has 7100 miles. Since we owned it we noticed that it was often difficult to start and my wife claims that when cornering, it hesitates like it is going to stall. This week she was visiting a client and the car was TOTALLY dead...no electrical activity at all. No door locks, no lights, no seat adjustment, no driver identification....I thought it was a dead FOB so when I went to pick her up I brought the spare FOB. It did not work either. We live in a rural community and if the car is not able to be operated, there is very little in the way of support at night. The car is now at the dealer. BUT I did some research and realized that this is a frequent occurrence and there are 2 law suits in progress. The remedy that Subaru is telling its dealers is to replace the battery...but it is likely that the battery is the cause of the electrical faults. And there are no recalls even though my wife claims a problem when cornering. Please add my wife's name to your investigation. The car is registered in my wife's name, Caroline Schorr. 205 Foxgrape Hollow Road, Beech Mountain, NC 28604. Thank you...
Corrective Action:
My wife purchased this car last Dec. It was a demo with only 2811 miles (but the odometer showed 3411 when delivered). As we have 2 other autos, the Subaru is used sparingly and mostly on longer trips. The car now has 7100 miles. Since we owned it we noticed that it was often difficult to start and my wife claims that when cornering, it hesitates like it is going to stall. This week she was visiting a client and the car was TOTALLY dead...no electrical activity at all. No door locks, no lights, no seat adjustment, no driver identification....I thought it was a dead FOB so when I went to pick her up I brought the spare FOB. It did not work either. We live in a rural community and if the car is not able to be operated, there is very little in the way of support at night. The car is now at the dealer. BUT I did some research and realized that this is a frequent occurrence and there are 2 law suits in progress. The remedy that Subaru is telling its dealers is to replace the battery...but it is likely that the battery is the cause of the electrical faults. And there are no recalls even though my wife claims a problem when cornering. Please add my wife's name to your investigation. The car is registered in my wife's name, Caroline Schorr. 205 Foxgrape Hollow Road, Beech Mountain, NC 28604. Thank you...
Additional Notes:
My wife purchased this car last Dec. It was a demo with only 2811 miles (but the odometer showed 3411 when delivered). As we have 2 other autos, the Subaru is used sparingly and mostly on longer trips. The car now has 7100 miles. Since we owned it we noticed that it was often difficult to start and my wife claims that when cornering, it hesitates like it is going to stall. This week she was visiting a client and the car was TOTALLY dead...no electrical activity at all. No door locks, no lights, no seat adjustment, no driver identification....I thought it was a dead FOB so when I went to pick her up I brought the spare FOB. It did not work either. We live in a rural community and if the car is not able to be operated, there is very little in the way of support at night. The car is now at the dealer. BUT I did some research and realized that this is a frequent occurrence and there are 2 law suits in progress. The remedy that Subaru is telling its dealers is to replace the battery...but it is likely that the battery is the cause of the electrical faults. And there are no recalls even though my wife claims a problem when cornering. Please add my wife's name to your investigation. The car is registered in my wife's name, Caroline Schorr. 205 Foxgrape Hollow Road, Beech Mountain, NC 28604. Thank you...
Mfg Campaign: 11442974
Recall Date: Dec 7, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2020 Subaru Outback. The contact stated while driving approximately 65 MPH, the front windshield cracked without impact. The crack was approximately one foot long on the passenger’s side of the windshield. The vehicle was taken to the local dealer but was not diagnosed or repaired. The windshield was previously repaired twice at the same dealer. The manufacturer was not contacted. The failure mileage was approximately 42,000.
Corrective Action:
The contact owns a 2020 Subaru Outback. The contact stated while driving approximately 65 MPH, the front windshield cracked without impact. The crack was approximately one foot long on the passenger’s side of the windshield. The vehicle was taken to the local dealer but was not diagnosed or repaired. The windshield was previously repaired twice at the same dealer. The manufacturer was not contacted. The failure mileage was approximately 42,000.
Additional Notes:
The contact owns a 2020 Subaru Outback. The contact stated while driving approximately 65 MPH, the front windshield cracked without impact. The crack was approximately one foot long on the passenger’s side of the windshield. The vehicle was taken to the local dealer but was not diagnosed or repaired. The windshield was previously repaired twice at the same dealer. The manufacturer was not contacted. The failure mileage was approximately 42,000.
Mfg Campaign: 11442809
Recall Date: Dec 6, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2020 Subaru Outback. The contact stated that after coming outside to start the vehicle it was discovered that the front glass windshield had cracked. The crack was located on the passenger side of the front windshield and extended between 18 to 30 inches long. The cause of crack was not determined. The contact indicated that no object had made contact with the windshield to cause the failure. The contact also indicated that the windshield had previously been replaced for the same failure in February. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 42,000.
Corrective Action:
The contact owns a 2020 Subaru Outback. The contact stated that after coming outside to start the vehicle it was discovered that the front glass windshield had cracked. The crack was located on the passenger side of the front windshield and extended between 18 to 30 inches long. The cause of crack was not determined. The contact indicated that no object had made contact with the windshield to cause the failure. The contact also indicated that the windshield had previously been replaced for the same failure in February. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 42,000.
Additional Notes:
The contact owns a 2020 Subaru Outback. The contact stated that after coming outside to start the vehicle it was discovered that the front glass windshield had cracked. The crack was located on the passenger side of the front windshield and extended between 18 to 30 inches long. The cause of crack was not determined. The contact indicated that no object had made contact with the windshield to cause the failure. The contact also indicated that the windshield had previously been replaced for the same failure in February. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 42,000.
Mfg Campaign: 11442820
Recall Date: Dec 6, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
windshield cracks for no reason
Corrective Action:
windshield cracks for no reason
Additional Notes:
windshield cracks for no reason
Mfg Campaign: 11442858
Recall Date: Dec 6, 2021
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