Complaints & Recalls
Official Safety Recalls - Important!
51 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRA-24
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-22
Recall Date: Jul 8, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-21
Recall Date: Dec 9, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRH-20
Recall Date: Dec 10, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUL-97
Recall Date: Sep 18, 2019
Consumer Complaints
1.1K ComplaintsSubaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Subaru Outback. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Subaru Outback. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Subaru Outback. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11467799
Recall Date: Jun 6, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The front windshield cracked in the lower middle section of the windshield. There was no apparent strike from an object while driving (the driver saw no objects strike and the sound did not sound like a typical object strike). The crack appeared suddenly and stretched about 2+ inches to the bottom of the windshield up approximately 2-3 more inches and then horizontal toward the middle of the windshield about 2 inches. Shortly after (within 1 hour) the crack extended another 2ish inches horizontal toward the middle of the windshield. The crakc shows a star like pattern, with six arms radiating off from the center with the two vertical arms on top and bottom extending out as described above. There is also no obvious chip from outside the windshield that would indicate an object strike.
Corrective Action:
The front windshield cracked in the lower middle section of the windshield. There was no apparent strike from an object while driving (the driver saw no objects strike and the sound did not sound like a typical object strike). The crack appeared suddenly and stretched about 2+ inches to the bottom of the windshield up approximately 2-3 more inches and then horizontal toward the middle of the windshield about 2 inches. Shortly after (within 1 hour) the crack extended another 2ish inches horizontal toward the middle of the windshield. The crakc shows a star like pattern, with six arms radiating off from the center with the two vertical arms on top and bottom extending out as described above. There is also no obvious chip from outside the windshield that would indicate an object strike.
Additional Notes:
The front windshield cracked in the lower middle section of the windshield. There was no apparent strike from an object while driving (the driver saw no objects strike and the sound did not sound like a typical object strike). The crack appeared suddenly and stretched about 2+ inches to the bottom of the windshield up approximately 2-3 more inches and then horizontal toward the middle of the windshield about 2 inches. Shortly after (within 1 hour) the crack extended another 2ish inches horizontal toward the middle of the windshield. The crakc shows a star like pattern, with six arms radiating off from the center with the two vertical arms on top and bottom extending out as described above. There is also no obvious chip from outside the windshield that would indicate an object strike.
Mfg Campaign: 11467515
Recall Date: Jun 4, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Starlink Head System/software malfunctions while driving. This shuts down all safety systems, back up camera, radio. Heating system cannot be controlled while shut down. System restarts automatically after a few minutes but settings, etc may need to be restored. This creates a distraction that could lead to a collision or loss of vehicle control. Investigation reveals that many have this problem with the 11.6" Starlink display. A recall should be initiated for repair/replacement of problem components. Note that two software updates have been completed at the dealer to correct this problem to no avail.
Corrective Action:
Starlink Head System/software malfunctions while driving. This shuts down all safety systems, back up camera, radio. Heating system cannot be controlled while shut down. System restarts automatically after a few minutes but settings, etc may need to be restored. This creates a distraction that could lead to a collision or loss of vehicle control. Investigation reveals that many have this problem with the 11.6" Starlink display. A recall should be initiated for repair/replacement of problem components. Note that two software updates have been completed at the dealer to correct this problem to no avail.
Additional Notes:
Starlink Head System/software malfunctions while driving. This shuts down all safety systems, back up camera, radio. Heating system cannot be controlled while shut down. System restarts automatically after a few minutes but settings, etc may need to be restored. This creates a distraction that could lead to a collision or loss of vehicle control. Investigation reveals that many have this problem with the 11.6" Starlink display. A recall should be initiated for repair/replacement of problem components. Note that two software updates have been completed at the dealer to correct this problem to no avail.
Mfg Campaign: 11467122
Recall Date: Jun 2, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Subaru Outback. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The dealer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Subaru Outback. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The dealer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Subaru Outback. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The dealer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11467154
Recall Date: Jun 2, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
02 June 2022 Complaint submitted by current 2020 Subaru Outback XT owners to Subaru of America for slow to no action taken relating to NHTSA Recall ID 21V-955 & Subaru Safety Recall WRK-21 Recall notice received on 14 Feb. 2022. Recall involves failure of a Transmission Control Unit (TCU) component which could lead to a complete loss of vehicle motive power. Owners question if vehicle is safe to operate and fault Subaru of America for a complete lack of priority and urgency to correct this issue! Numerous calls to the dealer (Subaru of Wichita) were made but the dealership claims to know nothing about when this problem will be addressed. Please help!
Corrective Action:
02 June 2022 Complaint submitted by current 2020 Subaru Outback XT owners to Subaru of America for slow to no action taken relating to NHTSA Recall ID 21V-955 & Subaru Safety Recall WRK-21 Recall notice received on 14 Feb. 2022. Recall involves failure of a Transmission Control Unit (TCU) component which could lead to a complete loss of vehicle motive power. Owners question if vehicle is safe to operate and fault Subaru of America for a complete lack of priority and urgency to correct this issue! Numerous calls to the dealer (Subaru of Wichita) were made but the dealership claims to know nothing about when this problem will be addressed. Please help!
Additional Notes:
02 June 2022 Complaint submitted by current 2020 Subaru Outback XT owners to Subaru of America for slow to no action taken relating to NHTSA Recall ID 21V-955 & Subaru Safety Recall WRK-21 Recall notice received on 14 Feb. 2022. Recall involves failure of a Transmission Control Unit (TCU) component which could lead to a complete loss of vehicle motive power. Owners question if vehicle is safe to operate and fault Subaru of America for a complete lack of priority and urgency to correct this issue! Numerous calls to the dealer (Subaru of Wichita) were made but the dealership claims to know nothing about when this problem will be addressed. Please help!
Mfg Campaign: 11467190
Recall Date: Jun 2, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
At the beginning of 05/2020 while I was driving, for no apparent reason, my front windshield cracked. The crack began from the upper edge of the windshield in the area of rear view mirror. As stated, the crack started with no apparent reason as there was no impact of any object to the windshield at the time the crack first occurred. No police report was made. I made an insurance claim to replace the windshield and to recalibrate the eyesight system. The windshield was replaced at Subaru dealership in Skokie IL, on 05/30/2020.
Corrective Action:
At the beginning of 05/2020 while I was driving, for no apparent reason, my front windshield cracked. The crack began from the upper edge of the windshield in the area of rear view mirror. As stated, the crack started with no apparent reason as there was no impact of any object to the windshield at the time the crack first occurred. No police report was made. I made an insurance claim to replace the windshield and to recalibrate the eyesight system. The windshield was replaced at Subaru dealership in Skokie IL, on 05/30/2020.
Additional Notes:
At the beginning of 05/2020 while I was driving, for no apparent reason, my front windshield cracked. The crack began from the upper edge of the windshield in the area of rear view mirror. As stated, the crack started with no apparent reason as there was no impact of any object to the windshield at the time the crack first occurred. No police report was made. I made an insurance claim to replace the windshield and to recalibrate the eyesight system. The windshield was replaced at Subaru dealership in Skokie IL, on 05/30/2020.
Mfg Campaign: 11466409
Recall Date: May 27, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
In mid 10/2021 while I was driving, my front windshield cracked with no apparent reason. The crack appeared on the passenger side, at the side edge of the windshield. As stated the crack appeared with no apparent reason as there was no imppact of any object to the windshield. No police report was made. I did not make a claim with my insurance. The winshield was replaced and eyesight syste,m was recalibrated at the Subaru dealership in Skokie IL.
Corrective Action:
In mid 10/2021 while I was driving, my front windshield cracked with no apparent reason. The crack appeared on the passenger side, at the side edge of the windshield. As stated the crack appeared with no apparent reason as there was no imppact of any object to the windshield. No police report was made. I did not make a claim with my insurance. The winshield was replaced and eyesight syste,m was recalibrated at the Subaru dealership in Skokie IL.
Additional Notes:
In mid 10/2021 while I was driving, my front windshield cracked with no apparent reason. The crack appeared on the passenger side, at the side edge of the windshield. As stated the crack appeared with no apparent reason as there was no imppact of any object to the windshield. No police report was made. I did not make a claim with my insurance. The winshield was replaced and eyesight syste,m was recalibrated at the Subaru dealership in Skokie IL.
Mfg Campaign: 11466411
Recall Date: May 27, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2020 Subaru Outback. The contact stated that after parking the vehicle and returning, she discovered a 4-inch crack on the passenger’s side front windshield. The contact indicated that no object struck the windshield to cause the windshield to crack. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 40,000.
Corrective Action:
The contact owns a 2020 Subaru Outback. The contact stated that after parking the vehicle and returning, she discovered a 4-inch crack on the passenger’s side front windshield. The contact indicated that no object struck the windshield to cause the windshield to crack. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 40,000.
Additional Notes:
The contact owns a 2020 Subaru Outback. The contact stated that after parking the vehicle and returning, she discovered a 4-inch crack on the passenger’s side front windshield. The contact indicated that no object struck the windshield to cause the windshield to crack. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 40,000.
Mfg Campaign: 11465880
Recall Date: May 24, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
Windshield cracked without being hit, and continues to spider out from original spot. It is available for inspection upon request. The glass continues to crack and spider, causing difficulty seeing for driver. The problem has not been reproduced or confirmed by dealer. The vehicle had not been inspected. There is no warning or message of the problem prior to the failure. 5/21 is when the problem first appeared.
Corrective Action:
Windshield cracked without being hit, and continues to spider out from original spot. It is available for inspection upon request. The glass continues to crack and spider, causing difficulty seeing for driver. The problem has not been reproduced or confirmed by dealer. The vehicle had not been inspected. There is no warning or message of the problem prior to the failure. 5/21 is when the problem first appeared.
Additional Notes:
Windshield cracked without being hit, and continues to spider out from original spot. It is available for inspection upon request. The glass continues to crack and spider, causing difficulty seeing for driver. The problem has not been reproduced or confirmed by dealer. The vehicle had not been inspected. There is no warning or message of the problem prior to the failure. 5/21 is when the problem first appeared.
Mfg Campaign: 11466011
Recall Date: May 24, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery died multiple times 7-8 times within last 1 year Car stopped in the middle of the road while waiting a a crossing. The cars coming behind bumped into each other. The emergency lights also died. The problem has been reproduced multiple times and I have taken the vehicle to ‘Premier Subaru Fremont’ at Fremont , CA location. I have battery failed even after the fix. I do not get any warning lamps or indication that battery is at low level and that I need to stop the car at safe location before the issue happens. It’s very dangerous and the car is completely unreliable.
Corrective Action:
Battery died multiple times 7-8 times within last 1 year Car stopped in the middle of the road while waiting a a crossing. The cars coming behind bumped into each other. The emergency lights also died. The problem has been reproduced multiple times and I have taken the vehicle to ‘Premier Subaru Fremont’ at Fremont , CA location. I have battery failed even after the fix. I do not get any warning lamps or indication that battery is at low level and that I need to stop the car at safe location before the issue happens. It’s very dangerous and the car is completely unreliable.
Additional Notes:
Battery died multiple times 7-8 times within last 1 year Car stopped in the middle of the road while waiting a a crossing. The cars coming behind bumped into each other. The emergency lights also died. The problem has been reproduced multiple times and I have taken the vehicle to ‘Premier Subaru Fremont’ at Fremont , CA location. I have battery failed even after the fix. I do not get any warning lamps or indication that battery is at low level and that I need to stop the car at safe location before the issue happens. It’s very dangerous and the car is completely unreliable.
Mfg Campaign: 11465780
Recall Date: May 23, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My windshield spontaneously cracked while driving through town and I feel I have a defective windshield. It started very small that evening, and the next morning it was cracked out in two different placed from that, I was not even able to contact the dealership in that timeframe as it occurred during after hours and had already cracked out before open business hours the next morning. When I contacted the dealership that day, I received no help, stating that my warranty does not cover cracks over "dollar bill size" even with my added "windshield protection" coverage. I have since read that this has been a known issue for several years as the windshields on these models are reportedly thinner than normal so that the "eyesight" technology can function appropriately, and it concerns me that this spontaneous cracking is a safety issue yet no recalls have been made. I am afraid to drive my car further as the crack enlarges day by day. I am still waiting to get this sorted out to get it replaced.
Corrective Action:
My windshield spontaneously cracked while driving through town and I feel I have a defective windshield. It started very small that evening, and the next morning it was cracked out in two different placed from that, I was not even able to contact the dealership in that timeframe as it occurred during after hours and had already cracked out before open business hours the next morning. When I contacted the dealership that day, I received no help, stating that my warranty does not cover cracks over "dollar bill size" even with my added "windshield protection" coverage. I have since read that this has been a known issue for several years as the windshields on these models are reportedly thinner than normal so that the "eyesight" technology can function appropriately, and it concerns me that this spontaneous cracking is a safety issue yet no recalls have been made. I am afraid to drive my car further as the crack enlarges day by day. I am still waiting to get this sorted out to get it replaced.
Additional Notes:
My windshield spontaneously cracked while driving through town and I feel I have a defective windshield. It started very small that evening, and the next morning it was cracked out in two different placed from that, I was not even able to contact the dealership in that timeframe as it occurred during after hours and had already cracked out before open business hours the next morning. When I contacted the dealership that day, I received no help, stating that my warranty does not cover cracks over "dollar bill size" even with my added "windshield protection" coverage. I have since read that this has been a known issue for several years as the windshields on these models are reportedly thinner than normal so that the "eyesight" technology can function appropriately, and it concerns me that this spontaneous cracking is a safety issue yet no recalls have been made. I am afraid to drive my car further as the crack enlarges day by day. I am still waiting to get this sorted out to get it replaced.
Mfg Campaign: 11465795
Recall Date: May 23, 2022
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2020 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO UNINTENDED BRAKING. THE CONSUMER PURCHASED A 1UP BIKE RACK FOR THE VEHICLE, BUT IT INTERFERED WITH THE REAR SONAR SENSORS. THE CONSUMER REQUESTED THAT THE VEHICLE MANUFACTURER AND BIKE RACK MANUFACTURER WORK TOGETHER TO DETERMINE A FIX.
Corrective Action:
2020 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO UNINTENDED BRAKING. THE CONSUMER PURCHASED A 1UP BIKE RACK FOR THE VEHICLE, BUT IT INTERFERED WITH THE REAR SONAR SENSORS. THE CONSUMER REQUESTED THAT THE VEHICLE MANUFACTURER AND BIKE RACK MANUFACTURER WORK TOGETHER TO DETERMINE A FIX.
Additional Notes:
2020 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO UNINTENDED BRAKING. THE CONSUMER PURCHASED A 1UP BIKE RACK FOR THE VEHICLE, BUT IT INTERFERED WITH THE REAR SONAR SENSORS. THE CONSUMER REQUESTED THAT THE VEHICLE MANUFACTURER AND BIKE RACK MANUFACTURER WORK TOGETHER TO DETERMINE A FIX.
Mfg Campaign: 11465403
Recall Date: May 20, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2020 Subaru Outback. The contact stated that the windshield had fractured on the passenger’s side bottom. The crack was approximately 16-inches from the passenger’s side A-pillar. The fracture migrated towards the driver’s side and extended into a starburst design, obstructing the driver’s visibility. The contact had not taken the vehicle to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 339,055.
Corrective Action:
The contact owns a 2020 Subaru Outback. The contact stated that the windshield had fractured on the passenger’s side bottom. The crack was approximately 16-inches from the passenger’s side A-pillar. The fracture migrated towards the driver’s side and extended into a starburst design, obstructing the driver’s visibility. The contact had not taken the vehicle to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 339,055.
Additional Notes:
The contact owns a 2020 Subaru Outback. The contact stated that the windshield had fractured on the passenger’s side bottom. The crack was approximately 16-inches from the passenger’s side A-pillar. The fracture migrated towards the driver’s side and extended into a starburst design, obstructing the driver’s visibility. The contact had not taken the vehicle to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 339,055.
Mfg Campaign: 11465420
Recall Date: May 20, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Parked car windshield cracked for no reason
Corrective Action:
Parked car windshield cracked for no reason
Additional Notes:
Parked car windshield cracked for no reason
Mfg Campaign: 11465458
Recall Date: May 20, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Subaru Outback. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Subaru Outback. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Subaru Outback. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11465104
Recall Date: May 18, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am on second battery for my 2020 Outback and it now won't hold a charge. It drains overnight / without use. I can assure you that I am not leaving any lights on.
Corrective Action:
I am on second battery for my 2020 Outback and it now won't hold a charge. It drains overnight / without use. I can assure you that I am not leaving any lights on.
Additional Notes:
I am on second battery for my 2020 Outback and it now won't hold a charge. It drains overnight / without use. I can assure you that I am not leaving any lights on.
Mfg Campaign: 11465195
Recall Date: May 18, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Since we have owned the car since Feb 2020, we have had many dead batteries and the Subaru dealership 100+ miles away has replaced our battery at least 4 times. We live in rural Wyoming and need a reliable car for driving in the winter months when it can get below zero. We have jumped the battery numerous times but sometime the electronics don't work correctly like cruise control, dash warnings, windows, airbags, etc. We are always taking a chance driving it the 100+ miles from our residence to the nearest Subaru dealership in Ogden, UT. Even after driving it over 100 miles the battery will not charge up because it is damaged and we have to get a new battery from the Subaru dealership. We are averaging about 12,000 miles yearly travel; however, sometimes the car is not driven at all for a few days. If we don't drive the car at least every other day, we will have a dead battery. We are afraid one of the cars numerous safety systems won't work after jumping the battery and driving the car. The date 09/29/2021 was the last time we had the battery replaced. We disconnect the battery now so the car doesn't drain the battery. Other dates were 03/17/2021, 06/21/2021, 07/23/2021, and 09/29/2021.
Corrective Action:
Since we have owned the car since Feb 2020, we have had many dead batteries and the Subaru dealership 100+ miles away has replaced our battery at least 4 times. We live in rural Wyoming and need a reliable car for driving in the winter months when it can get below zero. We have jumped the battery numerous times but sometime the electronics don't work correctly like cruise control, dash warnings, windows, airbags, etc. We are always taking a chance driving it the 100+ miles from our residence to the nearest Subaru dealership in Ogden, UT. Even after driving it over 100 miles the battery will not charge up because it is damaged and we have to get a new battery from the Subaru dealership. We are averaging about 12,000 miles yearly travel; however, sometimes the car is not driven at all for a few days. If we don't drive the car at least every other day, we will have a dead battery. We are afraid one of the cars numerous safety systems won't work after jumping the battery and driving the car. The date 09/29/2021 was the last time we had the battery replaced. We disconnect the battery now so the car doesn't drain the battery. Other dates were 03/17/2021, 06/21/2021, 07/23/2021, and 09/29/2021.
Additional Notes:
Since we have owned the car since Feb 2020, we have had many dead batteries and the Subaru dealership 100+ miles away has replaced our battery at least 4 times. We live in rural Wyoming and need a reliable car for driving in the winter months when it can get below zero. We have jumped the battery numerous times but sometime the electronics don't work correctly like cruise control, dash warnings, windows, airbags, etc. We are always taking a chance driving it the 100+ miles from our residence to the nearest Subaru dealership in Ogden, UT. Even after driving it over 100 miles the battery will not charge up because it is damaged and we have to get a new battery from the Subaru dealership. We are averaging about 12,000 miles yearly travel; however, sometimes the car is not driven at all for a few days. If we don't drive the car at least every other day, we will have a dead battery. We are afraid one of the cars numerous safety systems won't work after jumping the battery and driving the car. The date 09/29/2021 was the last time we had the battery replaced. We disconnect the battery now so the car doesn't drain the battery. Other dates were 03/17/2021, 06/21/2021, 07/23/2021, and 09/29/2021.
Mfg Campaign: 11465003
Recall Date: May 17, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Since we have owned the car since Feb 2020, we have had many dead batteries and the Subaru dealership 100+ miles away has replaced our battery at least 4 times. We live in rural Wyoming and need a reliable car for driving in the winter months when it can get below zero. We have jumped the battery numerous times but sometime the electronics don't work correctly like cruise control, dash warnings, windows, airbags, etc. We are always taking a chance driving it the 100+ miles from our residence to the nearest Subaru dealership in Ogden, UT. Even after driving it over 100 miles the battery will not charge up because it is damaged and we have to get a new battery from the Subaru dealership. We are averaging about 12,000 miles yearly travel; however, sometimes the car is not driven at all for a few days. If we don't drive the car at least every other day, we will have a dead battery. We are afraid one of the cars numerous safety systems won't work after jumping the battery and driving the car. The date 09/29/2021 was the last time we had the battery replaced. We disconnect the battery now so the car doesn't drain the battery. Other dates were 03/17/2021, 06/21/2021, 07/23/2021, and 09/29/2021.
Corrective Action:
Since we have owned the car since Feb 2020, we have had many dead batteries and the Subaru dealership 100+ miles away has replaced our battery at least 4 times. We live in rural Wyoming and need a reliable car for driving in the winter months when it can get below zero. We have jumped the battery numerous times but sometime the electronics don't work correctly like cruise control, dash warnings, windows, airbags, etc. We are always taking a chance driving it the 100+ miles from our residence to the nearest Subaru dealership in Ogden, UT. Even after driving it over 100 miles the battery will not charge up because it is damaged and we have to get a new battery from the Subaru dealership. We are averaging about 12,000 miles yearly travel; however, sometimes the car is not driven at all for a few days. If we don't drive the car at least every other day, we will have a dead battery. We are afraid one of the cars numerous safety systems won't work after jumping the battery and driving the car. The date 09/29/2021 was the last time we had the battery replaced. We disconnect the battery now so the car doesn't drain the battery. Other dates were 03/17/2021, 06/21/2021, 07/23/2021, and 09/29/2021.
Additional Notes:
Since we have owned the car since Feb 2020, we have had many dead batteries and the Subaru dealership 100+ miles away has replaced our battery at least 4 times. We live in rural Wyoming and need a reliable car for driving in the winter months when it can get below zero. We have jumped the battery numerous times but sometime the electronics don't work correctly like cruise control, dash warnings, windows, airbags, etc. We are always taking a chance driving it the 100+ miles from our residence to the nearest Subaru dealership in Ogden, UT. Even after driving it over 100 miles the battery will not charge up because it is damaged and we have to get a new battery from the Subaru dealership. We are averaging about 12,000 miles yearly travel; however, sometimes the car is not driven at all for a few days. If we don't drive the car at least every other day, we will have a dead battery. We are afraid one of the cars numerous safety systems won't work after jumping the battery and driving the car. The date 09/29/2021 was the last time we had the battery replaced. We disconnect the battery now so the car doesn't drain the battery. Other dates were 03/17/2021, 06/21/2021, 07/23/2021, and 09/29/2021.
Mfg Campaign: 11465003
Recall Date: May 17, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2020 Subaru Outback. The contact stated that while the vehicle was parked at the residence underneath the carport, she noticed there was a crack on the front driver’s side windshield. The contact took the vehicle to the dealer and the dealer replaced the windshield. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000.
Corrective Action:
The contact owns a 2020 Subaru Outback. The contact stated that while the vehicle was parked at the residence underneath the carport, she noticed there was a crack on the front driver’s side windshield. The contact took the vehicle to the dealer and the dealer replaced the windshield. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000.
Additional Notes:
The contact owns a 2020 Subaru Outback. The contact stated that while the vehicle was parked at the residence underneath the carport, she noticed there was a crack on the front driver’s side windshield. The contact took the vehicle to the dealer and the dealer replaced the windshield. The manufacturer was not notified of the failure. The approximate failure mileage was 20,000.
Mfg Campaign: 11464805
Recall Date: May 16, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Three times for no apparent reason the battery has drained completely after car was sitting fir a day. Subaru replaced the battery after 2nd time but now it is happening again with new battery.
Corrective Action:
Three times for no apparent reason the battery has drained completely after car was sitting fir a day. Subaru replaced the battery after 2nd time but now it is happening again with new battery.
Additional Notes:
Three times for no apparent reason the battery has drained completely after car was sitting fir a day. Subaru replaced the battery after 2nd time but now it is happening again with new battery.
Mfg Campaign: 11464708
Recall Date: May 15, 2022
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