Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTZ-85
Recall Date: Dec 31, 2018
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTW-82
Recall Date: Nov 1, 2018
Consumer Complaints
942 ComplaintsSubaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ENGINE CUTS OFF UNEXPECTEDLY WHILE DRIVING DOWN THE ROAD. I'M ABLE TO RESTART AFTER PULLING OFF THE SIDE OF THE ROAD. FEBRUARY 22 AND MARCH 24, 2018 WERE THE FIRST TWO TIMES THE ISSUE HAPPENED. I TOOK MY CAR TO THE DEALERSHIP, AND THEY SAID SUBARU WAS AWARE OF THE ISSUE. THEY TOLD ME TO KEEP MY GAS ABOVE HALF A TANK. THE ISSUE HASN'T HAPPENED SINCE I STARTED KEEPING MY GAS HALF FULL. THE 'MILES TO EMPTY' GAGE IS VERY INACCURATE. I FEEL VERY UNSAFE DRIVING THE CAR BECAUSE IT SPONTANEOUSLY CUTS OFF, AND I'M WORRIED IT WILL CUT OFF IN AN INTERSECTION OF A MAJOR HIGHWAY. THE SERVICE DEPARTMENT AT MACON, GA SUBARU HAS BEEN VERY UNHELPFUL AND UNWILLING TO DIAGNOSE THE PROBLEM. THE FIELD SERVICE ENGINEER NAMED KEVIN SAID THE PROBLEM IS LIKELY CAUSED BY FAILURE OF ONE OF TWO PARTS INVOLVING THE FUEL SYSTEM. HOWEVER, THEY ARE UNWILLING TO REPLACE THE PARTS. THE DEALERSHIP EXPRESSED CONCERN THAT THEIR SERVICE DEPARTMENT WOULD HAVE TO TAKE THE BRUNT OF THE COST IF THEY SENT MY PART BACK TO SUBARU. THIS SEEMS LIKE AN UNACCEPTABLE REASON TO REFUSE TO ATTEMPT THE REPAIR OF SUCH A SERIOUS SAFETY ISSUE.
Corrective Action:
ENGINE CUTS OFF UNEXPECTEDLY WHILE DRIVING DOWN THE ROAD. I'M ABLE TO RESTART AFTER PULLING OFF THE SIDE OF THE ROAD. FEBRUARY 22 AND MARCH 24, 2018 WERE THE FIRST TWO TIMES THE ISSUE HAPPENED. I TOOK MY CAR TO THE DEALERSHIP, AND THEY SAID SUBARU WAS AWARE OF THE ISSUE. THEY TOLD ME TO KEEP MY GAS ABOVE HALF A TANK. THE ISSUE HASN'T HAPPENED SINCE I STARTED KEEPING MY GAS HALF FULL. THE 'MILES TO EMPTY' GAGE IS VERY INACCURATE. I FEEL VERY UNSAFE DRIVING THE CAR BECAUSE IT SPONTANEOUSLY CUTS OFF, AND I'M WORRIED IT WILL CUT OFF IN AN INTERSECTION OF A MAJOR HIGHWAY. THE SERVICE DEPARTMENT AT MACON, GA SUBARU HAS BEEN VERY UNHELPFUL AND UNWILLING TO DIAGNOSE THE PROBLEM. THE FIELD SERVICE ENGINEER NAMED KEVIN SAID THE PROBLEM IS LIKELY CAUSED BY FAILURE OF ONE OF TWO PARTS INVOLVING THE FUEL SYSTEM. HOWEVER, THEY ARE UNWILLING TO REPLACE THE PARTS. THE DEALERSHIP EXPRESSED CONCERN THAT THEIR SERVICE DEPARTMENT WOULD HAVE TO TAKE THE BRUNT OF THE COST IF THEY SENT MY PART BACK TO SUBARU. THIS SEEMS LIKE AN UNACCEPTABLE REASON TO REFUSE TO ATTEMPT THE REPAIR OF SUCH A SERIOUS SAFETY ISSUE.
Additional Notes:
ENGINE CUTS OFF UNEXPECTEDLY WHILE DRIVING DOWN THE ROAD. I'M ABLE TO RESTART AFTER PULLING OFF THE SIDE OF THE ROAD. FEBRUARY 22 AND MARCH 24, 2018 WERE THE FIRST TWO TIMES THE ISSUE HAPPENED. I TOOK MY CAR TO THE DEALERSHIP, AND THEY SAID SUBARU WAS AWARE OF THE ISSUE. THEY TOLD ME TO KEEP MY GAS ABOVE HALF A TANK. THE ISSUE HASN'T HAPPENED SINCE I STARTED KEEPING MY GAS HALF FULL. THE 'MILES TO EMPTY' GAGE IS VERY INACCURATE. I FEEL VERY UNSAFE DRIVING THE CAR BECAUSE IT SPONTANEOUSLY CUTS OFF, AND I'M WORRIED IT WILL CUT OFF IN AN INTERSECTION OF A MAJOR HIGHWAY. THE SERVICE DEPARTMENT AT MACON, GA SUBARU HAS BEEN VERY UNHELPFUL AND UNWILLING TO DIAGNOSE THE PROBLEM. THE FIELD SERVICE ENGINEER NAMED KEVIN SAID THE PROBLEM IS LIKELY CAUSED BY FAILURE OF ONE OF TWO PARTS INVOLVING THE FUEL SYSTEM. HOWEVER, THEY ARE UNWILLING TO REPLACE THE PARTS. THE DEALERSHIP EXPRESSED CONCERN THAT THEIR SERVICE DEPARTMENT WOULD HAVE TO TAKE THE BRUNT OF THE COST IF THEY SENT MY PART BACK TO SUBARU. THIS SEEMS LIKE AN UNACCEPTABLE REASON TO REFUSE TO ATTEMPT THE REPAIR OF SUCH A SERIOUS SAFETY ISSUE.
Mfg Campaign: 11102683
Recall Date: Jun 19, 2018
Subaru Of America, Inc.
Defect Description:
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHILE PUSHING THE VEHICLE OFF THE ROAD, IT ROLLED OVER THE DRIVER'S LEGS. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE MALFUNCTIONED AND DISPLAYED AN INCORRECT FUEL LEVEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,900.
Corrective Action:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHILE PUSHING THE VEHICLE OFF THE ROAD, IT ROLLED OVER THE DRIVER'S LEGS. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE MALFUNCTIONED AND DISPLAYED AN INCORRECT FUEL LEVEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,900.
Additional Notes:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHILE PUSHING THE VEHICLE OFF THE ROAD, IT ROLLED OVER THE DRIVER'S LEGS. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE MALFUNCTIONED AND DISPLAYED AN INCORRECT FUEL LEVEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,900.
Mfg Campaign: 11098846
Recall Date: May 30, 2018
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE 6000 MILES ON MY 2018 SUBARU OUTBACK AND RODENTS ATE THE ELECTRICAL WIRES IN MY ENGINE WHICH CAUSED ME NOT TO BE ABLE TO OPERATE THE CAR AND COULD HAVE CAUSED A MAJOR ACCIDENT. I FOUND OUT MY WIRES ARE SOY BASED WHICH ATTRACTED THE RODENTS.I WAS DRIVING ON THE HIGHWAY WHEN MY DASHBOARD INDICATORS LIT UP INDICATING THERE WAS A PROBLEM. I IMMEDIATELY DROVE TO THE SUBARU SERVICE DEPARTMENT AND HAD THE WIRING REPAIRED. IT IS THE RESPONSIBILITY OF SUBARU TO REPLACE ALL MY WIRING WITH NON-SOY BASED WIRING AT NO COST TO ME IMMEDIATELY AND GIVE ME A LOANER CAR WITHOUT SOY BASED WIRING UNTIL MY CAR HAS BEEN REPAIRED. IT IS IMPORTANT THAT ALL CARS ON THE ROAD ARE HAZARD FREE.
Corrective Action:
I HAVE 6000 MILES ON MY 2018 SUBARU OUTBACK AND RODENTS ATE THE ELECTRICAL WIRES IN MY ENGINE WHICH CAUSED ME NOT TO BE ABLE TO OPERATE THE CAR AND COULD HAVE CAUSED A MAJOR ACCIDENT. I FOUND OUT MY WIRES ARE SOY BASED WHICH ATTRACTED THE RODENTS.I WAS DRIVING ON THE HIGHWAY WHEN MY DASHBOARD INDICATORS LIT UP INDICATING THERE WAS A PROBLEM. I IMMEDIATELY DROVE TO THE SUBARU SERVICE DEPARTMENT AND HAD THE WIRING REPAIRED. IT IS THE RESPONSIBILITY OF SUBARU TO REPLACE ALL MY WIRING WITH NON-SOY BASED WIRING AT NO COST TO ME IMMEDIATELY AND GIVE ME A LOANER CAR WITHOUT SOY BASED WIRING UNTIL MY CAR HAS BEEN REPAIRED. IT IS IMPORTANT THAT ALL CARS ON THE ROAD ARE HAZARD FREE.
Additional Notes:
I HAVE 6000 MILES ON MY 2018 SUBARU OUTBACK AND RODENTS ATE THE ELECTRICAL WIRES IN MY ENGINE WHICH CAUSED ME NOT TO BE ABLE TO OPERATE THE CAR AND COULD HAVE CAUSED A MAJOR ACCIDENT. I FOUND OUT MY WIRES ARE SOY BASED WHICH ATTRACTED THE RODENTS.I WAS DRIVING ON THE HIGHWAY WHEN MY DASHBOARD INDICATORS LIT UP INDICATING THERE WAS A PROBLEM. I IMMEDIATELY DROVE TO THE SUBARU SERVICE DEPARTMENT AND HAD THE WIRING REPAIRED. IT IS THE RESPONSIBILITY OF SUBARU TO REPLACE ALL MY WIRING WITH NON-SOY BASED WIRING AT NO COST TO ME IMMEDIATELY AND GIVE ME A LOANER CAR WITHOUT SOY BASED WIRING UNTIL MY CAR HAS BEEN REPAIRED. IT IS IMPORTANT THAT ALL CARS ON THE ROAD ARE HAZARD FREE.
Mfg Campaign: 11098707
Recall Date: May 29, 2018
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD EASILY CRACKS - WE HAVE HAD OUR 2018 OUTBACK FOR LESS THAN 6 MONTHS AND LESS THAN 5000 MILES AND HAVE HAD 3 WINDSHIELDS DEVELOP SEVERE CRACKING. THE FIRST TWO WERE REPLACED WITH FACTORY WINDSHIELDS BY PROFESSIONAL INSTALLERS. THE SLIGHTEST IMPACT, THE LAST TWO BEING BARELY PERCEIVABLE, RESULTS IN AN ELONGATED CRACK FORMING. WITH FOUR VEHICLES IN OUR HOUSEHOLD, WE HAVE ONLY HAD 2 WINDSHIELDS REPLACED IN 14 YEARS SINCE MOVING TO THIS AREA SO HAVE RULED OUT BAD LUCK OR DRIVING HABIT. SUBARU (BOTH DEALER AND CORPORATE) HAVE BEEN UNRESPONSIVE. THE CURRENT CRACKING AND STAR FORMED AFTER A BARELY AUDIBLE IMPACT. THE STAR GREW AND IS NOW CRUMBLING IN THE CENTER WITH 3 FRACTURE LINES EXTENDING FROM IT. FIRST INCIDENT - ON I-17 WHILE PASSING A SEMI APPROX SPEED 75 MPH SECOND INCIDENT - ON AZ 69 IN NORMAL TRAFFIC APPOX SPEED 45 MPH THIRD INCIDENT - ON I-17 WHILE FOLLOWING A VEHICLE USING ISIGHT DYNAMIC CRUISE CONTROL APPROX SPEED 75 MPH FIRST TWO CLAIMS COVERED BY INSURANCE WHICH WE ATTRIBUTED TO BAD LUCK. THIRD INCIDENT IN SO FEW MONTHS/MILES SEEMS TO POINT TO QUALITY/DESIGN ISSUE SINCE OTHER VEHICLES (PAST AND PRESENT) HAVE NEVER DEVELOPED THIS SEVERE CRACKING (PICTURE PROVIDED) WHICH PROMPTED THIS COMPLAINT.
Corrective Action:
WINDSHIELD EASILY CRACKS - WE HAVE HAD OUR 2018 OUTBACK FOR LESS THAN 6 MONTHS AND LESS THAN 5000 MILES AND HAVE HAD 3 WINDSHIELDS DEVELOP SEVERE CRACKING. THE FIRST TWO WERE REPLACED WITH FACTORY WINDSHIELDS BY PROFESSIONAL INSTALLERS. THE SLIGHTEST IMPACT, THE LAST TWO BEING BARELY PERCEIVABLE, RESULTS IN AN ELONGATED CRACK FORMING. WITH FOUR VEHICLES IN OUR HOUSEHOLD, WE HAVE ONLY HAD 2 WINDSHIELDS REPLACED IN 14 YEARS SINCE MOVING TO THIS AREA SO HAVE RULED OUT BAD LUCK OR DRIVING HABIT. SUBARU (BOTH DEALER AND CORPORATE) HAVE BEEN UNRESPONSIVE. THE CURRENT CRACKING AND STAR FORMED AFTER A BARELY AUDIBLE IMPACT. THE STAR GREW AND IS NOW CRUMBLING IN THE CENTER WITH 3 FRACTURE LINES EXTENDING FROM IT. FIRST INCIDENT - ON I-17 WHILE PASSING A SEMI APPROX SPEED 75 MPH SECOND INCIDENT - ON AZ 69 IN NORMAL TRAFFIC APPOX SPEED 45 MPH THIRD INCIDENT - ON I-17 WHILE FOLLOWING A VEHICLE USING ISIGHT DYNAMIC CRUISE CONTROL APPROX SPEED 75 MPH FIRST TWO CLAIMS COVERED BY INSURANCE WHICH WE ATTRIBUTED TO BAD LUCK. THIRD INCIDENT IN SO FEW MONTHS/MILES SEEMS TO POINT TO QUALITY/DESIGN ISSUE SINCE OTHER VEHICLES (PAST AND PRESENT) HAVE NEVER DEVELOPED THIS SEVERE CRACKING (PICTURE PROVIDED) WHICH PROMPTED THIS COMPLAINT.
Additional Notes:
WINDSHIELD EASILY CRACKS - WE HAVE HAD OUR 2018 OUTBACK FOR LESS THAN 6 MONTHS AND LESS THAN 5000 MILES AND HAVE HAD 3 WINDSHIELDS DEVELOP SEVERE CRACKING. THE FIRST TWO WERE REPLACED WITH FACTORY WINDSHIELDS BY PROFESSIONAL INSTALLERS. THE SLIGHTEST IMPACT, THE LAST TWO BEING BARELY PERCEIVABLE, RESULTS IN AN ELONGATED CRACK FORMING. WITH FOUR VEHICLES IN OUR HOUSEHOLD, WE HAVE ONLY HAD 2 WINDSHIELDS REPLACED IN 14 YEARS SINCE MOVING TO THIS AREA SO HAVE RULED OUT BAD LUCK OR DRIVING HABIT. SUBARU (BOTH DEALER AND CORPORATE) HAVE BEEN UNRESPONSIVE. THE CURRENT CRACKING AND STAR FORMED AFTER A BARELY AUDIBLE IMPACT. THE STAR GREW AND IS NOW CRUMBLING IN THE CENTER WITH 3 FRACTURE LINES EXTENDING FROM IT. FIRST INCIDENT - ON I-17 WHILE PASSING A SEMI APPROX SPEED 75 MPH SECOND INCIDENT - ON AZ 69 IN NORMAL TRAFFIC APPOX SPEED 45 MPH THIRD INCIDENT - ON I-17 WHILE FOLLOWING A VEHICLE USING ISIGHT DYNAMIC CRUISE CONTROL APPROX SPEED 75 MPH FIRST TWO CLAIMS COVERED BY INSURANCE WHICH WE ATTRIBUTED TO BAD LUCK. THIRD INCIDENT IN SO FEW MONTHS/MILES SEEMS TO POINT TO QUALITY/DESIGN ISSUE SINCE OTHER VEHICLES (PAST AND PRESENT) HAVE NEVER DEVELOPED THIS SEVERE CRACKING (PICTURE PROVIDED) WHICH PROMPTED THIS COMPLAINT.
Mfg Campaign: 11097245
Recall Date: May 22, 2018
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN I TURN ON THE HAZARD EMERGENCY FLASHING LIGHTS ON WHILE PARKED AND ENGINE OFF AND I LOCK THE CAR , BOTH KEYLESS REMOTES STOP WORKING WHEN I TRY TO UNLOCK THE DOORS TO ENTER. TO BE ABLE TO ACCESS CAR NEED TO USE THE MANUAL KEY, ALARM HORN GOES OFF AND THEN PUSH THE ENGINE START BUTTON AND ALL SEEMS TO WORK FINE AGAIN. HAS HAPPENED MULTIPLE TIMES.
Corrective Action:
WHEN I TURN ON THE HAZARD EMERGENCY FLASHING LIGHTS ON WHILE PARKED AND ENGINE OFF AND I LOCK THE CAR , BOTH KEYLESS REMOTES STOP WORKING WHEN I TRY TO UNLOCK THE DOORS TO ENTER. TO BE ABLE TO ACCESS CAR NEED TO USE THE MANUAL KEY, ALARM HORN GOES OFF AND THEN PUSH THE ENGINE START BUTTON AND ALL SEEMS TO WORK FINE AGAIN. HAS HAPPENED MULTIPLE TIMES.
Additional Notes:
WHEN I TURN ON THE HAZARD EMERGENCY FLASHING LIGHTS ON WHILE PARKED AND ENGINE OFF AND I LOCK THE CAR , BOTH KEYLESS REMOTES STOP WORKING WHEN I TRY TO UNLOCK THE DOORS TO ENTER. TO BE ABLE TO ACCESS CAR NEED TO USE THE MANUAL KEY, ALARM HORN GOES OFF AND THEN PUSH THE ENGINE START BUTTON AND ALL SEEMS TO WORK FINE AGAIN. HAS HAPPENED MULTIPLE TIMES.
Mfg Campaign: 11096987
Recall Date: May 21, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
WHILE DRIVING THE CAR WITH A PASSENGER IN THE RIGHT FRONT SEAT THE AIR BAG WARNING LIGHT CAME ON. THE SRS OCCUPANCY DISPLAY INDICATED THAT THE PASSENGER SEAT AIR BAG WAS NOW OFF EVEN THOUGH MY WIFE WAS STILL IN THAT SEAT. THIS HAS HAPPENED ON EVERY DRIVE WE TAKE IN THE CAR THAT LASTS MORE THEN 25 MINUTES.
Corrective Action:
WHILE DRIVING THE CAR WITH A PASSENGER IN THE RIGHT FRONT SEAT THE AIR BAG WARNING LIGHT CAME ON. THE SRS OCCUPANCY DISPLAY INDICATED THAT THE PASSENGER SEAT AIR BAG WAS NOW OFF EVEN THOUGH MY WIFE WAS STILL IN THAT SEAT. THIS HAS HAPPENED ON EVERY DRIVE WE TAKE IN THE CAR THAT LASTS MORE THEN 25 MINUTES.
Additional Notes:
WHILE DRIVING THE CAR WITH A PASSENGER IN THE RIGHT FRONT SEAT THE AIR BAG WARNING LIGHT CAME ON. THE SRS OCCUPANCY DISPLAY INDICATED THAT THE PASSENGER SEAT AIR BAG WAS NOW OFF EVEN THOUGH MY WIFE WAS STILL IN THAT SEAT. THIS HAS HAPPENED ON EVERY DRIVE WE TAKE IN THE CAR THAT LASTS MORE THEN 25 MINUTES.
Mfg Campaign: 11097154
Recall Date: May 21, 2018
Subaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
WHILE DRIVING THE CAR WITH A PASSENGER IN THE RIGHT FRONT SEAT THE AIR BAG WARNING LIGHT CAME ON. THE SRS OCCUPANCY DISPLAY INDICATED THAT THE PASSENGER SEAT AIR BAG WAS NOW OFF EVEN THOUGH MY WIFE WAS STILL IN THAT SEAT. THIS HAS HAPPENED ON EVERY DRIVE WE TAKE IN THE CAR THAT LASTS MORE THEN 25 MINUTES.
Corrective Action:
WHILE DRIVING THE CAR WITH A PASSENGER IN THE RIGHT FRONT SEAT THE AIR BAG WARNING LIGHT CAME ON. THE SRS OCCUPANCY DISPLAY INDICATED THAT THE PASSENGER SEAT AIR BAG WAS NOW OFF EVEN THOUGH MY WIFE WAS STILL IN THAT SEAT. THIS HAS HAPPENED ON EVERY DRIVE WE TAKE IN THE CAR THAT LASTS MORE THEN 25 MINUTES.
Additional Notes:
WHILE DRIVING THE CAR WITH A PASSENGER IN THE RIGHT FRONT SEAT THE AIR BAG WARNING LIGHT CAME ON. THE SRS OCCUPANCY DISPLAY INDICATED THAT THE PASSENGER SEAT AIR BAG WAS NOW OFF EVEN THOUGH MY WIFE WAS STILL IN THAT SEAT. THIS HAS HAPPENED ON EVERY DRIVE WE TAKE IN THE CAR THAT LASTS MORE THEN 25 MINUTES.
Mfg Campaign: 11097154
Recall Date: May 21, 2018
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
TRADED IN A 2016 FOR A 2018 .THERE IS A PROBLEM WITH THE STEERING. WHILE DRIVING , PARTICULARLY AT HIGHER SPEEDS, THE STEERING SEEMS TO HAVE A MIND OF IT'S OWN. THE CAR WILL SWAY OR VEER TO ONE SIDE OR THE OTHER. IT FEELS TO ME AS IF A GUST OF WIND HAS PUSHED THE CAR AND I HAVE TO ADJUST THE STEERING. MY HUSBAND DESCRIBES IT AS IF THE CAR IS HYDROPLANING. THIS IS AN INTERMITTENT. IT FEELS VERY UNSAFE ESPECIALLY WHILE DRIVING ON THE HIGHWAY AT HIGHER SPEEDS. THE CAR HAS AT THIS TIME APPROXIMATELY 500 MILES.
Corrective Action:
TRADED IN A 2016 FOR A 2018 .THERE IS A PROBLEM WITH THE STEERING. WHILE DRIVING , PARTICULARLY AT HIGHER SPEEDS, THE STEERING SEEMS TO HAVE A MIND OF IT'S OWN. THE CAR WILL SWAY OR VEER TO ONE SIDE OR THE OTHER. IT FEELS TO ME AS IF A GUST OF WIND HAS PUSHED THE CAR AND I HAVE TO ADJUST THE STEERING. MY HUSBAND DESCRIBES IT AS IF THE CAR IS HYDROPLANING. THIS IS AN INTERMITTENT. IT FEELS VERY UNSAFE ESPECIALLY WHILE DRIVING ON THE HIGHWAY AT HIGHER SPEEDS. THE CAR HAS AT THIS TIME APPROXIMATELY 500 MILES.
Additional Notes:
TRADED IN A 2016 FOR A 2018 .THERE IS A PROBLEM WITH THE STEERING. WHILE DRIVING , PARTICULARLY AT HIGHER SPEEDS, THE STEERING SEEMS TO HAVE A MIND OF IT'S OWN. THE CAR WILL SWAY OR VEER TO ONE SIDE OR THE OTHER. IT FEELS TO ME AS IF A GUST OF WIND HAS PUSHED THE CAR AND I HAVE TO ADJUST THE STEERING. MY HUSBAND DESCRIBES IT AS IF THE CAR IS HYDROPLANING. THIS IS AN INTERMITTENT. IT FEELS VERY UNSAFE ESPECIALLY WHILE DRIVING ON THE HIGHWAY AT HIGHER SPEEDS. THE CAR HAS AT THIS TIME APPROXIMATELY 500 MILES.
Mfg Campaign: 11093608
Recall Date: May 14, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE WAS PARKED. SUNROOF EXPLODED. THE GLASS WAS NOT DAMAGED PREVIOUSLY. IT COULD HAVE BEEN SERIOUS IF WE HAD BEEN DRIVING. I BELIEVE THAT THE GLASS WAS DEFECTIVE OR THERE IS A DESIGN PROBLEM WITH THE THICKNESS OF THE GLASS/CAR STRUCTURAL STRESS.
Corrective Action:
VEHICLE WAS PARKED. SUNROOF EXPLODED. THE GLASS WAS NOT DAMAGED PREVIOUSLY. IT COULD HAVE BEEN SERIOUS IF WE HAD BEEN DRIVING. I BELIEVE THAT THE GLASS WAS DEFECTIVE OR THERE IS A DESIGN PROBLEM WITH THE THICKNESS OF THE GLASS/CAR STRUCTURAL STRESS.
Additional Notes:
VEHICLE WAS PARKED. SUNROOF EXPLODED. THE GLASS WAS NOT DAMAGED PREVIOUSLY. IT COULD HAVE BEEN SERIOUS IF WE HAD BEEN DRIVING. I BELIEVE THAT THE GLASS WAS DEFECTIVE OR THERE IS A DESIGN PROBLEM WITH THE THICKNESS OF THE GLASS/CAR STRUCTURAL STRESS.
Mfg Campaign: 11093769
Recall Date: May 14, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE BACKING OUT OF THE DRIVEWAY REAR CROSS TRAFFIC ALERT FAILED TO PROVIDE AN ALERT OF THE VEHICLE APPROACHING ON THE STREET, COLLISION FOLLOWED. SECURITY CAMERA VIDEO OF THE ACCIDENT IS AVAILABLE HOWEVER SIZE EXCEEDS THE MAXIMUM SPECIFIED FOR THE UPLOAD.
Corrective Action:
WHILE BACKING OUT OF THE DRIVEWAY REAR CROSS TRAFFIC ALERT FAILED TO PROVIDE AN ALERT OF THE VEHICLE APPROACHING ON THE STREET, COLLISION FOLLOWED. SECURITY CAMERA VIDEO OF THE ACCIDENT IS AVAILABLE HOWEVER SIZE EXCEEDS THE MAXIMUM SPECIFIED FOR THE UPLOAD.
Additional Notes:
WHILE BACKING OUT OF THE DRIVEWAY REAR CROSS TRAFFIC ALERT FAILED TO PROVIDE AN ALERT OF THE VEHICLE APPROACHING ON THE STREET, COLLISION FOLLOWED. SECURITY CAMERA VIDEO OF THE ACCIDENT IS AVAILABLE HOWEVER SIZE EXCEEDS THE MAXIMUM SPECIFIED FOR THE UPLOAD.
Mfg Campaign: 11093552
Recall Date: May 13, 2018
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
DRIVING OUR NEW 2018 OUTBACK WE EXPERIENCE PERIODIC STEERING IRREGULARITIES THAT ARE FLAT SCARY. ESPECIALLY AT 65MPS AND ABOVE THE CAR SEEMS TO SELF CORRECT .BY EXAMPLE A LANE CHANGE THE CAR STARTS TO 'FLOAT" AND OVER COMPENSATES ON DIRECTIONAL CHANGE. TROUBLING ALSO IS THE EXPERIENCE OF STABILITY AT TIMES AS IF DRIVING IN HIGH WINDS-WHEN THERE IS NO WIND. WHEN WE TURN "OFF" DRIVING ASSISTANCE LANE SYSTEM-STILL SAME PROBLEMS. WHEELS SEEM TO HAVE A 'MIND OF THEIR OWN" AND WERE NOT ALWAYS IN CONTROL. TOOK THE CAR INTO DEALERSHIP- THERE SERVICE PERSON SAID THEY HAD ALSO HAD THE EXPERIENCE(S)..BUT WE JUST NEED TO GET USE TO. NOT ACCEPTABLE!
Corrective Action:
DRIVING OUR NEW 2018 OUTBACK WE EXPERIENCE PERIODIC STEERING IRREGULARITIES THAT ARE FLAT SCARY. ESPECIALLY AT 65MPS AND ABOVE THE CAR SEEMS TO SELF CORRECT .BY EXAMPLE A LANE CHANGE THE CAR STARTS TO 'FLOAT" AND OVER COMPENSATES ON DIRECTIONAL CHANGE. TROUBLING ALSO IS THE EXPERIENCE OF STABILITY AT TIMES AS IF DRIVING IN HIGH WINDS-WHEN THERE IS NO WIND. WHEN WE TURN "OFF" DRIVING ASSISTANCE LANE SYSTEM-STILL SAME PROBLEMS. WHEELS SEEM TO HAVE A 'MIND OF THEIR OWN" AND WERE NOT ALWAYS IN CONTROL. TOOK THE CAR INTO DEALERSHIP- THERE SERVICE PERSON SAID THEY HAD ALSO HAD THE EXPERIENCE(S)..BUT WE JUST NEED TO GET USE TO. NOT ACCEPTABLE!
Additional Notes:
DRIVING OUR NEW 2018 OUTBACK WE EXPERIENCE PERIODIC STEERING IRREGULARITIES THAT ARE FLAT SCARY. ESPECIALLY AT 65MPS AND ABOVE THE CAR SEEMS TO SELF CORRECT .BY EXAMPLE A LANE CHANGE THE CAR STARTS TO 'FLOAT" AND OVER COMPENSATES ON DIRECTIONAL CHANGE. TROUBLING ALSO IS THE EXPERIENCE OF STABILITY AT TIMES AS IF DRIVING IN HIGH WINDS-WHEN THERE IS NO WIND. WHEN WE TURN "OFF" DRIVING ASSISTANCE LANE SYSTEM-STILL SAME PROBLEMS. WHEELS SEEM TO HAVE A 'MIND OF THEIR OWN" AND WERE NOT ALWAYS IN CONTROL. TOOK THE CAR INTO DEALERSHIP- THERE SERVICE PERSON SAID THEY HAD ALSO HAD THE EXPERIENCE(S)..BUT WE JUST NEED TO GET USE TO. NOT ACCEPTABLE!
Mfg Campaign: 11092406
Recall Date: May 8, 2018
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
TIRE TREAD BEGAN SEPARATING FROM SIDEWALL WITHIN 1100 MILES. THE TIRE IS A BRIDGESTONE DUELER H/P 225/60 R18. THE CAR WAS PURCHASED NEW FROM A A SUBARU DEALER ON 03/24/2018 WITH THIS TIRE INSTALLED AS STANDARD EQUIPMENT. I NOTICED THIS PROBLEM WHEN RETURNING TO MY CAR WHILE IT WAS PARKED.
Corrective Action:
TIRE TREAD BEGAN SEPARATING FROM SIDEWALL WITHIN 1100 MILES. THE TIRE IS A BRIDGESTONE DUELER H/P 225/60 R18. THE CAR WAS PURCHASED NEW FROM A A SUBARU DEALER ON 03/24/2018 WITH THIS TIRE INSTALLED AS STANDARD EQUIPMENT. I NOTICED THIS PROBLEM WHEN RETURNING TO MY CAR WHILE IT WAS PARKED.
Additional Notes:
TIRE TREAD BEGAN SEPARATING FROM SIDEWALL WITHIN 1100 MILES. THE TIRE IS A BRIDGESTONE DUELER H/P 225/60 R18. THE CAR WAS PURCHASED NEW FROM A A SUBARU DEALER ON 03/24/2018 WITH THIS TIRE INSTALLED AS STANDARD EQUIPMENT. I NOTICED THIS PROBLEM WHEN RETURNING TO MY CAR WHILE IT WAS PARKED.
Mfg Campaign: 11092070
Recall Date: May 5, 2018
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR TAIL GATE OPENS WITHOUT ACTIVATION AT 35 MPH WHILE VEHICLE IS IN MOTION. I HAVE A VIDEO BUT IT IS TOO BIG TO SEND. MY WIFE AND I WERE ON A BUSY HIGHWAY AFTER JUST PURCHASING FLOWERS AND PLANTS AT A LOCAL NURSERY WHEN THE TAILGATE JUST STARTED TO OPEN ALL BY ITSELF SPILLING SOME OF THE PLANTS ON THE HIGHWAY. THE TAILGATE LOCKED IN THE OPEN POSITION AT ABOUT TWO FEET IN THE OPEN POSITION.
Corrective Action:
REAR TAIL GATE OPENS WITHOUT ACTIVATION AT 35 MPH WHILE VEHICLE IS IN MOTION. I HAVE A VIDEO BUT IT IS TOO BIG TO SEND. MY WIFE AND I WERE ON A BUSY HIGHWAY AFTER JUST PURCHASING FLOWERS AND PLANTS AT A LOCAL NURSERY WHEN THE TAILGATE JUST STARTED TO OPEN ALL BY ITSELF SPILLING SOME OF THE PLANTS ON THE HIGHWAY. THE TAILGATE LOCKED IN THE OPEN POSITION AT ABOUT TWO FEET IN THE OPEN POSITION.
Additional Notes:
REAR TAIL GATE OPENS WITHOUT ACTIVATION AT 35 MPH WHILE VEHICLE IS IN MOTION. I HAVE A VIDEO BUT IT IS TOO BIG TO SEND. MY WIFE AND I WERE ON A BUSY HIGHWAY AFTER JUST PURCHASING FLOWERS AND PLANTS AT A LOCAL NURSERY WHEN THE TAILGATE JUST STARTED TO OPEN ALL BY ITSELF SPILLING SOME OF THE PLANTS ON THE HIGHWAY. THE TAILGATE LOCKED IN THE OPEN POSITION AT ABOUT TWO FEET IN THE OPEN POSITION.
Mfg Campaign: 11091702
Recall Date: May 4, 2018
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
SUBARU BETTER TAKE NOTICE ON THIS STEERING ISSUE! IT IS A DANGER!!! WHEN PEDESTRIANS ARE WALKING ON THE ROAD AND YOU NEED TO SWING A LITTLE WIDER AROUND THEM, THE LANE KEEP PUSHES YOU TOWARDS THE PEDESTRIAN!!! IN ADDITION TO THIS, WHEN DRIVING AT 55 AND ABOVE, IT CONSTANTLY FEELS AS IF THE WIND IS BLOWING YOU AROUND! THERE IS NO WIND! THIS IS A DANGER AND THERE HAVE BEEN SEVERAL TIMES NOW, THAT I HAVE ALMOST WENT OFF THE ROAD!!! SHOULD I TURN OFF MY LANE KEEP ASSIST TO STOP THIS FROM HAPPENING!?!? I HAVE HAD THIS CAR FOR 2 WEEKS, AND SO FAR I FEEL LIKE I MADE A HUGE MISTAKE GETTING THIS CAR!!!!! I WOULD LIKE TO ADD THAT THIS IS MY 4TH SUBARU. I AM LOYAL TO THE BRAND. IF I KNEW IT WAS GOING TO BE LIKE THIS, I WOULD NOT HAVE BOUGHT ANOTHER!! OR I WOULD HAVE BOUGHT A LOWER MODEL. I HAVE THE 2018 LIMITED OUTBACK. I MY OPINION BUYER BEWARE!! OR GET A LOWER MODEL WITHOUT THESE OPTIONS!!!!
Corrective Action:
SUBARU BETTER TAKE NOTICE ON THIS STEERING ISSUE! IT IS A DANGER!!! WHEN PEDESTRIANS ARE WALKING ON THE ROAD AND YOU NEED TO SWING A LITTLE WIDER AROUND THEM, THE LANE KEEP PUSHES YOU TOWARDS THE PEDESTRIAN!!! IN ADDITION TO THIS, WHEN DRIVING AT 55 AND ABOVE, IT CONSTANTLY FEELS AS IF THE WIND IS BLOWING YOU AROUND! THERE IS NO WIND! THIS IS A DANGER AND THERE HAVE BEEN SEVERAL TIMES NOW, THAT I HAVE ALMOST WENT OFF THE ROAD!!! SHOULD I TURN OFF MY LANE KEEP ASSIST TO STOP THIS FROM HAPPENING!?!? I HAVE HAD THIS CAR FOR 2 WEEKS, AND SO FAR I FEEL LIKE I MADE A HUGE MISTAKE GETTING THIS CAR!!!!! I WOULD LIKE TO ADD THAT THIS IS MY 4TH SUBARU. I AM LOYAL TO THE BRAND. IF I KNEW IT WAS GOING TO BE LIKE THIS, I WOULD NOT HAVE BOUGHT ANOTHER!! OR I WOULD HAVE BOUGHT A LOWER MODEL. I HAVE THE 2018 LIMITED OUTBACK. I MY OPINION BUYER BEWARE!! OR GET A LOWER MODEL WITHOUT THESE OPTIONS!!!!
Additional Notes:
SUBARU BETTER TAKE NOTICE ON THIS STEERING ISSUE! IT IS A DANGER!!! WHEN PEDESTRIANS ARE WALKING ON THE ROAD AND YOU NEED TO SWING A LITTLE WIDER AROUND THEM, THE LANE KEEP PUSHES YOU TOWARDS THE PEDESTRIAN!!! IN ADDITION TO THIS, WHEN DRIVING AT 55 AND ABOVE, IT CONSTANTLY FEELS AS IF THE WIND IS BLOWING YOU AROUND! THERE IS NO WIND! THIS IS A DANGER AND THERE HAVE BEEN SEVERAL TIMES NOW, THAT I HAVE ALMOST WENT OFF THE ROAD!!! SHOULD I TURN OFF MY LANE KEEP ASSIST TO STOP THIS FROM HAPPENING!?!? I HAVE HAD THIS CAR FOR 2 WEEKS, AND SO FAR I FEEL LIKE I MADE A HUGE MISTAKE GETTING THIS CAR!!!!! I WOULD LIKE TO ADD THAT THIS IS MY 4TH SUBARU. I AM LOYAL TO THE BRAND. IF I KNEW IT WAS GOING TO BE LIKE THIS, I WOULD NOT HAVE BOUGHT ANOTHER!! OR I WOULD HAVE BOUGHT A LOWER MODEL. I HAVE THE 2018 LIMITED OUTBACK. I MY OPINION BUYER BEWARE!! OR GET A LOWER MODEL WITHOUT THESE OPTIONS!!!!
Mfg Campaign: 11091308
Recall Date: May 2, 2018
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE REAR VIEW MIRROR IS IN MY FIELD OF VIEW! I AM ONLY 5'4" AND I LIKE TO RAISE MY SEAT ALL THE WAY UP TO GIVE ME GOOD VISIBILITY. IF I DO THAT , THE REAR VIEW MIRROR GETS IN MY WAY, I HAVE TO DUCK DOWN TO LOOK UNDER THE MIRROR!! ONE OTHER THING, IF I DO RAISE THE SEAT ALL THE WAY UP, I HAVE NO "ARMREST" THE ARMREST CAN NOT BE RAISED, SO THAT TOO MAKES ME LOWER MY SEAT!! THE MIRROR IS TOO LOW AND SO ARE THE ARMRESTS!!!!! HUGE BLIND SPOT!!!!
Corrective Action:
THE REAR VIEW MIRROR IS IN MY FIELD OF VIEW! I AM ONLY 5'4" AND I LIKE TO RAISE MY SEAT ALL THE WAY UP TO GIVE ME GOOD VISIBILITY. IF I DO THAT , THE REAR VIEW MIRROR GETS IN MY WAY, I HAVE TO DUCK DOWN TO LOOK UNDER THE MIRROR!! ONE OTHER THING, IF I DO RAISE THE SEAT ALL THE WAY UP, I HAVE NO "ARMREST" THE ARMREST CAN NOT BE RAISED, SO THAT TOO MAKES ME LOWER MY SEAT!! THE MIRROR IS TOO LOW AND SO ARE THE ARMRESTS!!!!! HUGE BLIND SPOT!!!!
Additional Notes:
THE REAR VIEW MIRROR IS IN MY FIELD OF VIEW! I AM ONLY 5'4" AND I LIKE TO RAISE MY SEAT ALL THE WAY UP TO GIVE ME GOOD VISIBILITY. IF I DO THAT , THE REAR VIEW MIRROR GETS IN MY WAY, I HAVE TO DUCK DOWN TO LOOK UNDER THE MIRROR!! ONE OTHER THING, IF I DO RAISE THE SEAT ALL THE WAY UP, I HAVE NO "ARMREST" THE ARMREST CAN NOT BE RAISED, SO THAT TOO MAKES ME LOWER MY SEAT!! THE MIRROR IS TOO LOW AND SO ARE THE ARMRESTS!!!!! HUGE BLIND SPOT!!!!
Mfg Campaign: 11091311
Recall Date: May 2, 2018
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
MOSTLEY AT HIGHER SPEEDS.70 MPH.THE STEERING REACTS ERRATICALLY.MUTIPLE SYMPTIONS CONCERNS.ON A CONSISTENT BASIS,THE FEELING OF CONTROL LEAVES,IT FEELS AS THOUGH IT HYDROPLANING IN DEEP WATERWHEN YOUR TIRES TEMPORANILY LOSE CONTACT WITH PAVEMENT.THIS CAN HAPPEN DURING ANY CONDITION.ALL CONTROL SEEMS TO LEAVE ,THEN CONTROL COMES BACK.IN HIGH WINDS ,WHEN U NEED TO CORRECT THE STEEING ANGLE THIS SISATION HAPPENS A LOT.ANY MOVEMENT FROM A STRAIGHT LINE WILL CAUSE THIS TO HAPPEN.SOMETIME STRAIGHT LINE DRIVING ,THE STEERING WHEEL JUST MOMENTARILY ATTEMPTS TO TURN ON ITS OWN.IN THE RAIN AFRAID TO DIVE OUTBACK 65 MPH BECAUSE THE THE STEERIN KEEPS LEAVING,AGAIN LIKE ITS HYDRO PLAINING,AND NO I WASENT HYDROPLANING AS EVERY OTHER CAR WAS PASSING ME 70+ MPH.THIS IS A CONSISTENT AND CONSTANT PROBLEM.ITS VEY SCAREY AND I QUITE ALARMNED AT TIS PROBLE.THERE IS SOMETHING MAJOR WRONG WITH THE 2018 SUBARU OUTBACK LIMITED.NEED HELP.AFRAID TO DRIVE CAR.BOUGHT CAR ON 4/24/2018,OWNED IT 8 DAYS.(394 MILS ON CAR.TAKING IT TO HOME TOWN SUBARU,BECKLEY FOR EVALUEATION(DRIVE CAR) ON STEERING. ISSUE.ILL NEED A SIGNED DOCKUMENT FROM SERVICE REP BEFORE I DRIVE CAR AGAIN.
Corrective Action:
MOSTLEY AT HIGHER SPEEDS.70 MPH.THE STEERING REACTS ERRATICALLY.MUTIPLE SYMPTIONS CONCERNS.ON A CONSISTENT BASIS,THE FEELING OF CONTROL LEAVES,IT FEELS AS THOUGH IT HYDROPLANING IN DEEP WATERWHEN YOUR TIRES TEMPORANILY LOSE CONTACT WITH PAVEMENT.THIS CAN HAPPEN DURING ANY CONDITION.ALL CONTROL SEEMS TO LEAVE ,THEN CONTROL COMES BACK.IN HIGH WINDS ,WHEN U NEED TO CORRECT THE STEEING ANGLE THIS SISATION HAPPENS A LOT.ANY MOVEMENT FROM A STRAIGHT LINE WILL CAUSE THIS TO HAPPEN.SOMETIME STRAIGHT LINE DRIVING ,THE STEERING WHEEL JUST MOMENTARILY ATTEMPTS TO TURN ON ITS OWN.IN THE RAIN AFRAID TO DIVE OUTBACK 65 MPH BECAUSE THE THE STEERIN KEEPS LEAVING,AGAIN LIKE ITS HYDRO PLAINING,AND NO I WASENT HYDROPLANING AS EVERY OTHER CAR WAS PASSING ME 70+ MPH.THIS IS A CONSISTENT AND CONSTANT PROBLEM.ITS VEY SCAREY AND I QUITE ALARMNED AT TIS PROBLE.THERE IS SOMETHING MAJOR WRONG WITH THE 2018 SUBARU OUTBACK LIMITED.NEED HELP.AFRAID TO DRIVE CAR.BOUGHT CAR ON 4/24/2018,OWNED IT 8 DAYS.(394 MILS ON CAR.TAKING IT TO HOME TOWN SUBARU,BECKLEY FOR EVALUEATION(DRIVE CAR) ON STEERING. ISSUE.ILL NEED A SIGNED DOCKUMENT FROM SERVICE REP BEFORE I DRIVE CAR AGAIN.
Additional Notes:
MOSTLEY AT HIGHER SPEEDS.70 MPH.THE STEERING REACTS ERRATICALLY.MUTIPLE SYMPTIONS CONCERNS.ON A CONSISTENT BASIS,THE FEELING OF CONTROL LEAVES,IT FEELS AS THOUGH IT HYDROPLANING IN DEEP WATERWHEN YOUR TIRES TEMPORANILY LOSE CONTACT WITH PAVEMENT.THIS CAN HAPPEN DURING ANY CONDITION.ALL CONTROL SEEMS TO LEAVE ,THEN CONTROL COMES BACK.IN HIGH WINDS ,WHEN U NEED TO CORRECT THE STEEING ANGLE THIS SISATION HAPPENS A LOT.ANY MOVEMENT FROM A STRAIGHT LINE WILL CAUSE THIS TO HAPPEN.SOMETIME STRAIGHT LINE DRIVING ,THE STEERING WHEEL JUST MOMENTARILY ATTEMPTS TO TURN ON ITS OWN.IN THE RAIN AFRAID TO DIVE OUTBACK 65 MPH BECAUSE THE THE STEERIN KEEPS LEAVING,AGAIN LIKE ITS HYDRO PLAINING,AND NO I WASENT HYDROPLANING AS EVERY OTHER CAR WAS PASSING ME 70+ MPH.THIS IS A CONSISTENT AND CONSTANT PROBLEM.ITS VEY SCAREY AND I QUITE ALARMNED AT TIS PROBLE.THERE IS SOMETHING MAJOR WRONG WITH THE 2018 SUBARU OUTBACK LIMITED.NEED HELP.AFRAID TO DRIVE CAR.BOUGHT CAR ON 4/24/2018,OWNED IT 8 DAYS.(394 MILS ON CAR.TAKING IT TO HOME TOWN SUBARU,BECKLEY FOR EVALUEATION(DRIVE CAR) ON STEERING. ISSUE.ILL NEED A SIGNED DOCKUMENT FROM SERVICE REP BEFORE I DRIVE CAR AGAIN.
Mfg Campaign: 11091102
Recall Date: Apr 30, 2018
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD DEVELOPED CRACKED, LOWER MID AREA EXTENDED UPWARD ABOUT 12 INCHES. VEHICLE WAS STATIONARY, PARKED. WAS NOT HIT BY ANY ROAD DEBRIS. NOTICED DEFECT WHEN STARTING CAR.
Corrective Action:
WINDSHIELD DEVELOPED CRACKED, LOWER MID AREA EXTENDED UPWARD ABOUT 12 INCHES. VEHICLE WAS STATIONARY, PARKED. WAS NOT HIT BY ANY ROAD DEBRIS. NOTICED DEFECT WHEN STARTING CAR.
Additional Notes:
WINDSHIELD DEVELOPED CRACKED, LOWER MID AREA EXTENDED UPWARD ABOUT 12 INCHES. VEHICLE WAS STATIONARY, PARKED. WAS NOT HIT BY ANY ROAD DEBRIS. NOTICED DEFECT WHEN STARTING CAR.
Mfg Campaign: 11090849
Recall Date: Apr 29, 2018
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
MOSTLY AT HIGHER SPEEDS, 70+, THE STEERING REACTS ERRATICALLY. MULTIPLE SYMPTOMS OF MAJOR CONCERN. ON A CONSISTENT BASIS, THE FEELING OF CONTROL LEAVES, IT FEELS AS THOUGH YOU ARE HYDROPLANING INTO DEEP WATER WHEN YOUR TIRES TEMPORARILY LOSE CONTACT WITH THE PAVEMENT, THIS CAN HAPPEN DURING ANY DRIVING CONDITION. ALL CONTROL SEEMS TO LEAVE. THEN CONTROL COMES BACK. IN HIGH WIND, WHEN YOU NEED TO CORRECT THE STEERING ANGLE THIS SENSATION HAPPENS A LOT. ANY MOVEMENT AWAY FROM A STRAIGHT LINE WILL CAUSE THIS TO HAPPEN. SOMETIMES IN STRAIGHT LINE DRIVING, THE STEERING WHEEL JUST MOMENTARILY ATTEMPTS TO TURN ON ITS OWN. LAST NIGHT IN RAIN, I WAS AFRAID TO DRIVE OVER 65 MPH BECAUSE THE STEERING KEPT LEAVING, AGAIN LIKE IT WAS HYDRO PLANING, AND NO IT WASN'T HYDROPLANING AS EVERY OTHER CAR WAS PASSING ME AT 75+ MPH. THIS IS A CONSISTENT AND CONSTANT PROBLEM. IT IS VERY SCARY AND I AM QUITE ALARMED AT THIS PROBLEM. THERE IS SOMETHING MAJOR WRONG HERE.
Corrective Action:
MOSTLY AT HIGHER SPEEDS, 70+, THE STEERING REACTS ERRATICALLY. MULTIPLE SYMPTOMS OF MAJOR CONCERN. ON A CONSISTENT BASIS, THE FEELING OF CONTROL LEAVES, IT FEELS AS THOUGH YOU ARE HYDROPLANING INTO DEEP WATER WHEN YOUR TIRES TEMPORARILY LOSE CONTACT WITH THE PAVEMENT, THIS CAN HAPPEN DURING ANY DRIVING CONDITION. ALL CONTROL SEEMS TO LEAVE. THEN CONTROL COMES BACK. IN HIGH WIND, WHEN YOU NEED TO CORRECT THE STEERING ANGLE THIS SENSATION HAPPENS A LOT. ANY MOVEMENT AWAY FROM A STRAIGHT LINE WILL CAUSE THIS TO HAPPEN. SOMETIMES IN STRAIGHT LINE DRIVING, THE STEERING WHEEL JUST MOMENTARILY ATTEMPTS TO TURN ON ITS OWN. LAST NIGHT IN RAIN, I WAS AFRAID TO DRIVE OVER 65 MPH BECAUSE THE STEERING KEPT LEAVING, AGAIN LIKE IT WAS HYDRO PLANING, AND NO IT WASN'T HYDROPLANING AS EVERY OTHER CAR WAS PASSING ME AT 75+ MPH. THIS IS A CONSISTENT AND CONSTANT PROBLEM. IT IS VERY SCARY AND I AM QUITE ALARMED AT THIS PROBLEM. THERE IS SOMETHING MAJOR WRONG HERE.
Additional Notes:
MOSTLY AT HIGHER SPEEDS, 70+, THE STEERING REACTS ERRATICALLY. MULTIPLE SYMPTOMS OF MAJOR CONCERN. ON A CONSISTENT BASIS, THE FEELING OF CONTROL LEAVES, IT FEELS AS THOUGH YOU ARE HYDROPLANING INTO DEEP WATER WHEN YOUR TIRES TEMPORARILY LOSE CONTACT WITH THE PAVEMENT, THIS CAN HAPPEN DURING ANY DRIVING CONDITION. ALL CONTROL SEEMS TO LEAVE. THEN CONTROL COMES BACK. IN HIGH WIND, WHEN YOU NEED TO CORRECT THE STEERING ANGLE THIS SENSATION HAPPENS A LOT. ANY MOVEMENT AWAY FROM A STRAIGHT LINE WILL CAUSE THIS TO HAPPEN. SOMETIMES IN STRAIGHT LINE DRIVING, THE STEERING WHEEL JUST MOMENTARILY ATTEMPTS TO TURN ON ITS OWN. LAST NIGHT IN RAIN, I WAS AFRAID TO DRIVE OVER 65 MPH BECAUSE THE STEERING KEPT LEAVING, AGAIN LIKE IT WAS HYDRO PLANING, AND NO IT WASN'T HYDROPLANING AS EVERY OTHER CAR WAS PASSING ME AT 75+ MPH. THIS IS A CONSISTENT AND CONSTANT PROBLEM. IT IS VERY SCARY AND I AM QUITE ALARMED AT THIS PROBLEM. THERE IS SOMETHING MAJOR WRONG HERE.
Mfg Campaign: 11089288
Recall Date: Apr 22, 2018
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
LEFT SIDEVIEW MIRROR DOES NOT ROTATE FAR ENOUGH TO LEFT: A PERSON OR VEHICLE WITHIN 3 FEET OR GREATER DISTANCE OF LEFT SIDE AND ADJACENT WITH AFT OF LEFT REAR DOOR (IE, PARALLEL TO THE BREAK LINE OF THE DOOR WHERE IT CLOSES) CANNOT BE SEEN IN SIDE VIEW MIRROR. A REPLACEMENT MIRROR WAS INSTALLED BY DEALER, BUT THE PROBLEM REMAINS. CHECKING OUT ANOTHER NEW 2018 OUTBACK RESULTED IN SAME PROBLEM. THIS ISSUE WILL RESULT IN MULTIPLE ACCIDENTS WITH DRIVER-SIDE IMPACTS OR OTHER, BOTH WHILE DRIVING OR WHEN PULLING OUT INTO TRAFFIC. THE RIGHT SIDE MIRROR WORKS WELL WITH COMPLETE VIEW ANGLE OF ADJACENT LANE OR FURTHER IF REQUIRED.
Corrective Action:
LEFT SIDEVIEW MIRROR DOES NOT ROTATE FAR ENOUGH TO LEFT: A PERSON OR VEHICLE WITHIN 3 FEET OR GREATER DISTANCE OF LEFT SIDE AND ADJACENT WITH AFT OF LEFT REAR DOOR (IE, PARALLEL TO THE BREAK LINE OF THE DOOR WHERE IT CLOSES) CANNOT BE SEEN IN SIDE VIEW MIRROR. A REPLACEMENT MIRROR WAS INSTALLED BY DEALER, BUT THE PROBLEM REMAINS. CHECKING OUT ANOTHER NEW 2018 OUTBACK RESULTED IN SAME PROBLEM. THIS ISSUE WILL RESULT IN MULTIPLE ACCIDENTS WITH DRIVER-SIDE IMPACTS OR OTHER, BOTH WHILE DRIVING OR WHEN PULLING OUT INTO TRAFFIC. THE RIGHT SIDE MIRROR WORKS WELL WITH COMPLETE VIEW ANGLE OF ADJACENT LANE OR FURTHER IF REQUIRED.
Additional Notes:
LEFT SIDEVIEW MIRROR DOES NOT ROTATE FAR ENOUGH TO LEFT: A PERSON OR VEHICLE WITHIN 3 FEET OR GREATER DISTANCE OF LEFT SIDE AND ADJACENT WITH AFT OF LEFT REAR DOOR (IE, PARALLEL TO THE BREAK LINE OF THE DOOR WHERE IT CLOSES) CANNOT BE SEEN IN SIDE VIEW MIRROR. A REPLACEMENT MIRROR WAS INSTALLED BY DEALER, BUT THE PROBLEM REMAINS. CHECKING OUT ANOTHER NEW 2018 OUTBACK RESULTED IN SAME PROBLEM. THIS ISSUE WILL RESULT IN MULTIPLE ACCIDENTS WITH DRIVER-SIDE IMPACTS OR OTHER, BOTH WHILE DRIVING OR WHEN PULLING OUT INTO TRAFFIC. THE RIGHT SIDE MIRROR WORKS WELL WITH COMPLETE VIEW ANGLE OF ADJACENT LANE OR FURTHER IF REQUIRED.
Mfg Campaign: 11084788
Recall Date: Apr 12, 2018
Subaru Of America, Inc.
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Potential Consequences:
LEFT SIDEVIEW MIRROR DOES NOT ROTATE FAR ENOUGH TO LEFT: A PERSON OR VEHICLE WITHIN 3 FEET OR GREATER DISTANCE OF LEFT SIDE AND ADJACENT WITH AFT OF LEFT REAR DOOR (IE, PARALLEL TO THE BREAK LINE OF THE DOOR WHERE IT CLOSES) CANNOT BE SEEN IN SIDE VIEW MIRROR. A REPLACEMENT MIRROR WAS INSTALLED BY DEALER, BUT THE PROBLEM REMAINS. CHECKING OUT ANOTHER NEW 2018 OUTBACK RESULTED IN SAME PROBLEM. THIS ISSUE WILL RESULT IN MULTIPLE ACCIDENTS WITH DRIVER-SIDE IMPACTS OR OTHER, BOTH WHILE DRIVING OR WHEN PULLING OUT INTO TRAFFIC. THE RIGHT SIDE MIRROR WORKS WELL WITH COMPLETE VIEW ANGLE OF ADJACENT LANE OR FURTHER IF REQUIRED.
Corrective Action:
LEFT SIDEVIEW MIRROR DOES NOT ROTATE FAR ENOUGH TO LEFT: A PERSON OR VEHICLE WITHIN 3 FEET OR GREATER DISTANCE OF LEFT SIDE AND ADJACENT WITH AFT OF LEFT REAR DOOR (IE, PARALLEL TO THE BREAK LINE OF THE DOOR WHERE IT CLOSES) CANNOT BE SEEN IN SIDE VIEW MIRROR. A REPLACEMENT MIRROR WAS INSTALLED BY DEALER, BUT THE PROBLEM REMAINS. CHECKING OUT ANOTHER NEW 2018 OUTBACK RESULTED IN SAME PROBLEM. THIS ISSUE WILL RESULT IN MULTIPLE ACCIDENTS WITH DRIVER-SIDE IMPACTS OR OTHER, BOTH WHILE DRIVING OR WHEN PULLING OUT INTO TRAFFIC. THE RIGHT SIDE MIRROR WORKS WELL WITH COMPLETE VIEW ANGLE OF ADJACENT LANE OR FURTHER IF REQUIRED.
Additional Notes:
LEFT SIDEVIEW MIRROR DOES NOT ROTATE FAR ENOUGH TO LEFT: A PERSON OR VEHICLE WITHIN 3 FEET OR GREATER DISTANCE OF LEFT SIDE AND ADJACENT WITH AFT OF LEFT REAR DOOR (IE, PARALLEL TO THE BREAK LINE OF THE DOOR WHERE IT CLOSES) CANNOT BE SEEN IN SIDE VIEW MIRROR. A REPLACEMENT MIRROR WAS INSTALLED BY DEALER, BUT THE PROBLEM REMAINS. CHECKING OUT ANOTHER NEW 2018 OUTBACK RESULTED IN SAME PROBLEM. THIS ISSUE WILL RESULT IN MULTIPLE ACCIDENTS WITH DRIVER-SIDE IMPACTS OR OTHER, BOTH WHILE DRIVING OR WHEN PULLING OUT INTO TRAFFIC. THE RIGHT SIDE MIRROR WORKS WELL WITH COMPLETE VIEW ANGLE OF ADJACENT LANE OR FURTHER IF REQUIRED.
Mfg Campaign: 11084788
Recall Date: Apr 12, 2018
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