Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTZ-85
Recall Date: Dec 31, 2018
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTW-82
Recall Date: Nov 1, 2018
Consumer Complaints
942 ComplaintsSubaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
VEHICLE IN MOTION APPROXIMATELY 30-40 MPH IN REGULAR STREET DRIVING. THE CAR HAS FELT AS IF THE ENGINE WAS ABOUT TO STALL OR AS IF THE TRANSMISSION WAS SEIZING UP. THIS OCCURRED A FEW TIMES. A BIT UNNERVING BECAUSE IT HAPPENED WITH MOVING TRAFFIC BEHIND, IN FRONT AND TO THE SIDES.
Corrective Action:
VEHICLE IN MOTION APPROXIMATELY 30-40 MPH IN REGULAR STREET DRIVING. THE CAR HAS FELT AS IF THE ENGINE WAS ABOUT TO STALL OR AS IF THE TRANSMISSION WAS SEIZING UP. THIS OCCURRED A FEW TIMES. A BIT UNNERVING BECAUSE IT HAPPENED WITH MOVING TRAFFIC BEHIND, IN FRONT AND TO THE SIDES.
Additional Notes:
VEHICLE IN MOTION APPROXIMATELY 30-40 MPH IN REGULAR STREET DRIVING. THE CAR HAS FELT AS IF THE ENGINE WAS ABOUT TO STALL OR AS IF THE TRANSMISSION WAS SEIZING UP. THIS OCCURRED A FEW TIMES. A BIT UNNERVING BECAUSE IT HAPPENED WITH MOVING TRAFFIC BEHIND, IN FRONT AND TO THE SIDES.
Mfg Campaign: 11149974
Recall Date: Nov 7, 2018
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE IN MOTION APPROXIMATELY 30-40 MPH IN REGULAR STREET DRIVING. THE CAR HAS FELT AS IF THE ENGINE WAS ABOUT TO STALL OR AS IF THE TRANSMISSION WAS SEIZING UP. THIS OCCURRED A FEW TIMES. A BIT UNNERVING BECAUSE IT HAPPENED WITH MOVING TRAFFIC BEHIND, IN FRONT AND TO THE SIDES.
Corrective Action:
VEHICLE IN MOTION APPROXIMATELY 30-40 MPH IN REGULAR STREET DRIVING. THE CAR HAS FELT AS IF THE ENGINE WAS ABOUT TO STALL OR AS IF THE TRANSMISSION WAS SEIZING UP. THIS OCCURRED A FEW TIMES. A BIT UNNERVING BECAUSE IT HAPPENED WITH MOVING TRAFFIC BEHIND, IN FRONT AND TO THE SIDES.
Additional Notes:
VEHICLE IN MOTION APPROXIMATELY 30-40 MPH IN REGULAR STREET DRIVING. THE CAR HAS FELT AS IF THE ENGINE WAS ABOUT TO STALL OR AS IF THE TRANSMISSION WAS SEIZING UP. THIS OCCURRED A FEW TIMES. A BIT UNNERVING BECAUSE IT HAPPENED WITH MOVING TRAFFIC BEHIND, IN FRONT AND TO THE SIDES.
Mfg Campaign: 11149974
Recall Date: Nov 7, 2018
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
DRIVER SIDE FRONT WHEEL/SUSPENSION IS MAKING RATTLING NOISE WHILE DRIVING AT ANY SPEED. THE NOISE IS WORSE WHEN HITTING UNEVEN SURFACES ON THE ROAD (LIKE A REPAIR SPOT OR TRANSITION FROM CONCRETE TO ASPHALT) . THE FRONT-END SOUNDS LOOSE, AND THERE IS A SLIGHT VIBRATION WHEN DRIVING AT HIGHER SPEEDS. WE HAVE TAKEN OUR CAR INTO THE DEALER MULTIPLE TIMES AND THEY SAY ALL IS OK AND THE NOISE IS AS INTENDED BY THE MANUFACTURER. WE DO NOT FEEL SAFE IN THE CAR.
Corrective Action:
DRIVER SIDE FRONT WHEEL/SUSPENSION IS MAKING RATTLING NOISE WHILE DRIVING AT ANY SPEED. THE NOISE IS WORSE WHEN HITTING UNEVEN SURFACES ON THE ROAD (LIKE A REPAIR SPOT OR TRANSITION FROM CONCRETE TO ASPHALT) . THE FRONT-END SOUNDS LOOSE, AND THERE IS A SLIGHT VIBRATION WHEN DRIVING AT HIGHER SPEEDS. WE HAVE TAKEN OUR CAR INTO THE DEALER MULTIPLE TIMES AND THEY SAY ALL IS OK AND THE NOISE IS AS INTENDED BY THE MANUFACTURER. WE DO NOT FEEL SAFE IN THE CAR.
Additional Notes:
DRIVER SIDE FRONT WHEEL/SUSPENSION IS MAKING RATTLING NOISE WHILE DRIVING AT ANY SPEED. THE NOISE IS WORSE WHEN HITTING UNEVEN SURFACES ON THE ROAD (LIKE A REPAIR SPOT OR TRANSITION FROM CONCRETE TO ASPHALT) . THE FRONT-END SOUNDS LOOSE, AND THERE IS A SLIGHT VIBRATION WHEN DRIVING AT HIGHER SPEEDS. WE HAVE TAKEN OUR CAR INTO THE DEALER MULTIPLE TIMES AND THEY SAY ALL IS OK AND THE NOISE IS AS INTENDED BY THE MANUFACTURER. WE DO NOT FEEL SAFE IN THE CAR.
Mfg Campaign: 11149643
Recall Date: Nov 6, 2018
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
DRIVER SIDE FRONT WHEEL/SUSPENSION IS MAKING RATTLING NOISE WHILE DRIVING AT ANY SPEED. THE NOISE IS WORSE WHEN HITTING UNEVEN SURFACES ON THE ROAD (LIKE A REPAIR SPOT OR TRANSITION FROM CONCRETE TO ASPHALT) . THE FRONT-END SOUNDS LOOSE, AND THERE IS A SLIGHT VIBRATION WHEN DRIVING AT HIGHER SPEEDS. WE HAVE TAKEN OUR CAR INTO THE DEALER MULTIPLE TIMES AND THEY SAY ALL IS OK AND THE NOISE IS AS INTENDED BY THE MANUFACTURER. WE DO NOT FEEL SAFE IN THE CAR.
Corrective Action:
DRIVER SIDE FRONT WHEEL/SUSPENSION IS MAKING RATTLING NOISE WHILE DRIVING AT ANY SPEED. THE NOISE IS WORSE WHEN HITTING UNEVEN SURFACES ON THE ROAD (LIKE A REPAIR SPOT OR TRANSITION FROM CONCRETE TO ASPHALT) . THE FRONT-END SOUNDS LOOSE, AND THERE IS A SLIGHT VIBRATION WHEN DRIVING AT HIGHER SPEEDS. WE HAVE TAKEN OUR CAR INTO THE DEALER MULTIPLE TIMES AND THEY SAY ALL IS OK AND THE NOISE IS AS INTENDED BY THE MANUFACTURER. WE DO NOT FEEL SAFE IN THE CAR.
Additional Notes:
DRIVER SIDE FRONT WHEEL/SUSPENSION IS MAKING RATTLING NOISE WHILE DRIVING AT ANY SPEED. THE NOISE IS WORSE WHEN HITTING UNEVEN SURFACES ON THE ROAD (LIKE A REPAIR SPOT OR TRANSITION FROM CONCRETE TO ASPHALT) . THE FRONT-END SOUNDS LOOSE, AND THERE IS A SLIGHT VIBRATION WHEN DRIVING AT HIGHER SPEEDS. WE HAVE TAKEN OUR CAR INTO THE DEALER MULTIPLE TIMES AND THEY SAY ALL IS OK AND THE NOISE IS AS INTENDED BY THE MANUFACTURER. WE DO NOT FEEL SAFE IN THE CAR.
Mfg Campaign: 11149643
Recall Date: Nov 6, 2018
Subaru Of America, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE CONTACT WAS DRIVING, THE AUTOMATED DRIVING SYSTEM STOPPED WORKING AND THE BACK-UP CAMERA DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER (STEVE MOYER SUBARU, 201 S CENTRE AVE, LEESPORT, PA 19533, (888) 696-0345) WHERE IT WAS DIAGNOSED THAT THE COMPUTER THAT CONTROLLED THE ELECTRONIC AND SAFETY SYSTEMS MALFUNCTIONED. THE DEALER EXPLAINED THAT THE FAILURE WAS OCCURRING WITH MULTIPLE VEHICLES AND THAT THEY WOULD REPLACE THE COMPONENT UNDER THE WARRANTY. THE REPAIRS WERE COMPLETED AND THE ELECTRICAL FAILURES WERE REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,285. *TT *TR*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE CONTACT WAS DRIVING, THE AUTOMATED DRIVING SYSTEM STOPPED WORKING AND THE BACK-UP CAMERA DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER (STEVE MOYER SUBARU, 201 S CENTRE AVE, LEESPORT, PA 19533, (888) 696-0345) WHERE IT WAS DIAGNOSED THAT THE COMPUTER THAT CONTROLLED THE ELECTRONIC AND SAFETY SYSTEMS MALFUNCTIONED. THE DEALER EXPLAINED THAT THE FAILURE WAS OCCURRING WITH MULTIPLE VEHICLES AND THAT THEY WOULD REPLACE THE COMPONENT UNDER THE WARRANTY. THE REPAIRS WERE COMPLETED AND THE ELECTRICAL FAILURES WERE REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,285. *TT *TR*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE CONTACT WAS DRIVING, THE AUTOMATED DRIVING SYSTEM STOPPED WORKING AND THE BACK-UP CAMERA DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER (STEVE MOYER SUBARU, 201 S CENTRE AVE, LEESPORT, PA 19533, (888) 696-0345) WHERE IT WAS DIAGNOSED THAT THE COMPUTER THAT CONTROLLED THE ELECTRONIC AND SAFETY SYSTEMS MALFUNCTIONED. THE DEALER EXPLAINED THAT THE FAILURE WAS OCCURRING WITH MULTIPLE VEHICLES AND THAT THEY WOULD REPLACE THE COMPONENT UNDER THE WARRANTY. THE REPAIRS WERE COMPLETED AND THE ELECTRICAL FAILURES WERE REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,285. *TT *TR*JB
Mfg Campaign: 11145005
Recall Date: Nov 2, 2018
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE CONTACT WAS DRIVING, THE AUTOMATED DRIVING SYSTEM STOPPED WORKING AND THE BACK-UP CAMERA DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER (STEVE MOYER SUBARU, 201 S CENTRE AVE, LEESPORT, PA 19533, (888) 696-0345) WHERE IT WAS DIAGNOSED THAT THE COMPUTER THAT CONTROLLED THE ELECTRONIC AND SAFETY SYSTEMS MALFUNCTIONED. THE DEALER EXPLAINED THAT THE FAILURE WAS OCCURRING WITH MULTIPLE VEHICLES AND THAT THEY WOULD REPLACE THE COMPONENT UNDER THE WARRANTY. THE REPAIRS WERE COMPLETED AND THE ELECTRICAL FAILURES WERE REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,285. *TT *TR*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE CONTACT WAS DRIVING, THE AUTOMATED DRIVING SYSTEM STOPPED WORKING AND THE BACK-UP CAMERA DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER (STEVE MOYER SUBARU, 201 S CENTRE AVE, LEESPORT, PA 19533, (888) 696-0345) WHERE IT WAS DIAGNOSED THAT THE COMPUTER THAT CONTROLLED THE ELECTRONIC AND SAFETY SYSTEMS MALFUNCTIONED. THE DEALER EXPLAINED THAT THE FAILURE WAS OCCURRING WITH MULTIPLE VEHICLES AND THAT THEY WOULD REPLACE THE COMPONENT UNDER THE WARRANTY. THE REPAIRS WERE COMPLETED AND THE ELECTRICAL FAILURES WERE REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,285. *TT *TR*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE CONTACT WAS DRIVING, THE AUTOMATED DRIVING SYSTEM STOPPED WORKING AND THE BACK-UP CAMERA DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER (STEVE MOYER SUBARU, 201 S CENTRE AVE, LEESPORT, PA 19533, (888) 696-0345) WHERE IT WAS DIAGNOSED THAT THE COMPUTER THAT CONTROLLED THE ELECTRONIC AND SAFETY SYSTEMS MALFUNCTIONED. THE DEALER EXPLAINED THAT THE FAILURE WAS OCCURRING WITH MULTIPLE VEHICLES AND THAT THEY WOULD REPLACE THE COMPONENT UNDER THE WARRANTY. THE REPAIRS WERE COMPLETED AND THE ELECTRICAL FAILURES WERE REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12,285. *TT *TR*JB
Mfg Campaign: 11145005
Recall Date: Nov 2, 2018
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
AT LEAST 10 TIMES IN THE PAST WEEK WE HAVE ALMOST CRASHED DUE TO THE STEERING. WE WENT OFF THE ROAD TWICE. THE CAR IS SERIOUSLY VEERING OFF TO THE RIGHT, ALMOST LIKE YOU ARE HYDROPLANING ON DRY LAND. YOU CAN'T EVEN STEER THE CAR BACK INTO THE LANE. IT JUST GOES BY ITSELF. I DID TAKE IT TO THE DEALER TODAY. THEY ARE SAYING THAT IT IS THE LANE ASSIST BEING ON AND TO TURN IT OFF. WE'VE HAD THE CAR FOR 5 MONTHS AND NOW ALL OF A SUDDEN THIS IS HAPPENING. IT IS NOT RIGHT AND SOMEONE IS GOING TO BE KILLED. PLEASE INVESTIGATE THESE COMPLAINTS AND PLEASE DO A RECALL BEFORE INNOCENT PEOPLE ARE KILLED. THIS IS HAPPENING ON THE HIGHWAY AS WELL AS SMALLER STREETS
Corrective Action:
AT LEAST 10 TIMES IN THE PAST WEEK WE HAVE ALMOST CRASHED DUE TO THE STEERING. WE WENT OFF THE ROAD TWICE. THE CAR IS SERIOUSLY VEERING OFF TO THE RIGHT, ALMOST LIKE YOU ARE HYDROPLANING ON DRY LAND. YOU CAN'T EVEN STEER THE CAR BACK INTO THE LANE. IT JUST GOES BY ITSELF. I DID TAKE IT TO THE DEALER TODAY. THEY ARE SAYING THAT IT IS THE LANE ASSIST BEING ON AND TO TURN IT OFF. WE'VE HAD THE CAR FOR 5 MONTHS AND NOW ALL OF A SUDDEN THIS IS HAPPENING. IT IS NOT RIGHT AND SOMEONE IS GOING TO BE KILLED. PLEASE INVESTIGATE THESE COMPLAINTS AND PLEASE DO A RECALL BEFORE INNOCENT PEOPLE ARE KILLED. THIS IS HAPPENING ON THE HIGHWAY AS WELL AS SMALLER STREETS
Additional Notes:
AT LEAST 10 TIMES IN THE PAST WEEK WE HAVE ALMOST CRASHED DUE TO THE STEERING. WE WENT OFF THE ROAD TWICE. THE CAR IS SERIOUSLY VEERING OFF TO THE RIGHT, ALMOST LIKE YOU ARE HYDROPLANING ON DRY LAND. YOU CAN'T EVEN STEER THE CAR BACK INTO THE LANE. IT JUST GOES BY ITSELF. I DID TAKE IT TO THE DEALER TODAY. THEY ARE SAYING THAT IT IS THE LANE ASSIST BEING ON AND TO TURN IT OFF. WE'VE HAD THE CAR FOR 5 MONTHS AND NOW ALL OF A SUDDEN THIS IS HAPPENING. IT IS NOT RIGHT AND SOMEONE IS GOING TO BE KILLED. PLEASE INVESTIGATE THESE COMPLAINTS AND PLEASE DO A RECALL BEFORE INNOCENT PEOPLE ARE KILLED. THIS IS HAPPENING ON THE HIGHWAY AS WELL AS SMALLER STREETS
Mfg Campaign: 11143844
Recall Date: Oct 29, 2018
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
** 2018 SUBARU OUTBACK ** THIS HAS HAPPENED THREE TIMES** DRIVING CAR WHEN CAR SHUTS OFF COMPLETE LOSS OF POWER ENGINE TURNS OFF WITHOUT WARNING AT VARIOUS SPEEDS - SEEMS TO OCCUR WHEN THE LOW FUEL WARNING SYSTEM TURNS ON AT 1/4 TANK OF GAS. THIS 3RD TIME ALMOST GOT ME KILLED TRAVELING AT 45MPG WHEN IT HAPPENED TODAY INSIDE A MAJOR INTERSECTION. SOFTWARE / SENSOR FOR THE LOW FUEL SYSTEM? SOMETHING IS VERY SERIOUSLY WRONG. 1. IS THIS CAR SAFE TO DRIVE WITH A FULL TANK OF GAS? 2. HAS THERE BEEN OTHER COMPLAINTS ABOUT THIS EXACT PROBLEM? 3. IS THERE A RECALL OR FIX ?
Corrective Action:
** 2018 SUBARU OUTBACK ** THIS HAS HAPPENED THREE TIMES** DRIVING CAR WHEN CAR SHUTS OFF COMPLETE LOSS OF POWER ENGINE TURNS OFF WITHOUT WARNING AT VARIOUS SPEEDS - SEEMS TO OCCUR WHEN THE LOW FUEL WARNING SYSTEM TURNS ON AT 1/4 TANK OF GAS. THIS 3RD TIME ALMOST GOT ME KILLED TRAVELING AT 45MPG WHEN IT HAPPENED TODAY INSIDE A MAJOR INTERSECTION. SOFTWARE / SENSOR FOR THE LOW FUEL SYSTEM? SOMETHING IS VERY SERIOUSLY WRONG. 1. IS THIS CAR SAFE TO DRIVE WITH A FULL TANK OF GAS? 2. HAS THERE BEEN OTHER COMPLAINTS ABOUT THIS EXACT PROBLEM? 3. IS THERE A RECALL OR FIX ?
Additional Notes:
** 2018 SUBARU OUTBACK ** THIS HAS HAPPENED THREE TIMES** DRIVING CAR WHEN CAR SHUTS OFF COMPLETE LOSS OF POWER ENGINE TURNS OFF WITHOUT WARNING AT VARIOUS SPEEDS - SEEMS TO OCCUR WHEN THE LOW FUEL WARNING SYSTEM TURNS ON AT 1/4 TANK OF GAS. THIS 3RD TIME ALMOST GOT ME KILLED TRAVELING AT 45MPG WHEN IT HAPPENED TODAY INSIDE A MAJOR INTERSECTION. SOFTWARE / SENSOR FOR THE LOW FUEL SYSTEM? SOMETHING IS VERY SERIOUSLY WRONG. 1. IS THIS CAR SAFE TO DRIVE WITH A FULL TANK OF GAS? 2. HAS THERE BEEN OTHER COMPLAINTS ABOUT THIS EXACT PROBLEM? 3. IS THERE A RECALL OR FIX ?
Mfg Campaign: 11139365
Recall Date: Oct 9, 2018
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
** 2018 SUBARU OUTBACK ** THIS HAS HAPPENED THREE TIMES** DRIVING CAR WHEN CAR SHUTS OFF COMPLETE LOSS OF POWER ENGINE TURNS OFF WITHOUT WARNING AT VARIOUS SPEEDS - SEEMS TO OCCUR WHEN THE LOW FUEL WARNING SYSTEM TURNS ON AT 1/4 TANK OF GAS. THIS 3RD TIME ALMOST GOT ME KILLED TRAVELING AT 45MPG WHEN IT HAPPENED TODAY INSIDE A MAJOR INTERSECTION. SOFTWARE / SENSOR FOR THE LOW FUEL SYSTEM? SOMETHING IS VERY SERIOUSLY WRONG. 1. IS THIS CAR SAFE TO DRIVE WITH A FULL TANK OF GAS? 2. HAS THERE BEEN OTHER COMPLAINTS ABOUT THIS EXACT PROBLEM? 3. IS THERE A RECALL OR FIX ?
Corrective Action:
** 2018 SUBARU OUTBACK ** THIS HAS HAPPENED THREE TIMES** DRIVING CAR WHEN CAR SHUTS OFF COMPLETE LOSS OF POWER ENGINE TURNS OFF WITHOUT WARNING AT VARIOUS SPEEDS - SEEMS TO OCCUR WHEN THE LOW FUEL WARNING SYSTEM TURNS ON AT 1/4 TANK OF GAS. THIS 3RD TIME ALMOST GOT ME KILLED TRAVELING AT 45MPG WHEN IT HAPPENED TODAY INSIDE A MAJOR INTERSECTION. SOFTWARE / SENSOR FOR THE LOW FUEL SYSTEM? SOMETHING IS VERY SERIOUSLY WRONG. 1. IS THIS CAR SAFE TO DRIVE WITH A FULL TANK OF GAS? 2. HAS THERE BEEN OTHER COMPLAINTS ABOUT THIS EXACT PROBLEM? 3. IS THERE A RECALL OR FIX ?
Additional Notes:
** 2018 SUBARU OUTBACK ** THIS HAS HAPPENED THREE TIMES** DRIVING CAR WHEN CAR SHUTS OFF COMPLETE LOSS OF POWER ENGINE TURNS OFF WITHOUT WARNING AT VARIOUS SPEEDS - SEEMS TO OCCUR WHEN THE LOW FUEL WARNING SYSTEM TURNS ON AT 1/4 TANK OF GAS. THIS 3RD TIME ALMOST GOT ME KILLED TRAVELING AT 45MPG WHEN IT HAPPENED TODAY INSIDE A MAJOR INTERSECTION. SOFTWARE / SENSOR FOR THE LOW FUEL SYSTEM? SOMETHING IS VERY SERIOUSLY WRONG. 1. IS THIS CAR SAFE TO DRIVE WITH A FULL TANK OF GAS? 2. HAS THERE BEEN OTHER COMPLAINTS ABOUT THIS EXACT PROBLEM? 3. IS THERE A RECALL OR FIX ?
Mfg Campaign: 11139365
Recall Date: Oct 9, 2018
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
** 2018 SUBARU OUTBACK ** THIS HAS HAPPENED THREE TIMES** DRIVING CAR WHEN CAR SHUTS OFF COMPLETE LOSS OF POWER ENGINE TURNS OFF WITHOUT WARNING AT VARIOUS SPEEDS - SEEMS TO OCCUR WHEN THE LOW FUEL WARNING SYSTEM TURNS ON AT 1/4 TANK OF GAS. THIS 3RD TIME ALMOST GOT ME KILLED TRAVELING AT 45MPG WHEN IT HAPPENED TODAY INSIDE A MAJOR INTERSECTION. SOFTWARE / SENSOR FOR THE LOW FUEL SYSTEM? SOMETHING IS VERY SERIOUSLY WRONG. 1. IS THIS CAR SAFE TO DRIVE WITH A FULL TANK OF GAS? 2. HAS THERE BEEN OTHER COMPLAINTS ABOUT THIS EXACT PROBLEM? 3. IS THERE A RECALL OR FIX ?
Corrective Action:
** 2018 SUBARU OUTBACK ** THIS HAS HAPPENED THREE TIMES** DRIVING CAR WHEN CAR SHUTS OFF COMPLETE LOSS OF POWER ENGINE TURNS OFF WITHOUT WARNING AT VARIOUS SPEEDS - SEEMS TO OCCUR WHEN THE LOW FUEL WARNING SYSTEM TURNS ON AT 1/4 TANK OF GAS. THIS 3RD TIME ALMOST GOT ME KILLED TRAVELING AT 45MPG WHEN IT HAPPENED TODAY INSIDE A MAJOR INTERSECTION. SOFTWARE / SENSOR FOR THE LOW FUEL SYSTEM? SOMETHING IS VERY SERIOUSLY WRONG. 1. IS THIS CAR SAFE TO DRIVE WITH A FULL TANK OF GAS? 2. HAS THERE BEEN OTHER COMPLAINTS ABOUT THIS EXACT PROBLEM? 3. IS THERE A RECALL OR FIX ?
Additional Notes:
** 2018 SUBARU OUTBACK ** THIS HAS HAPPENED THREE TIMES** DRIVING CAR WHEN CAR SHUTS OFF COMPLETE LOSS OF POWER ENGINE TURNS OFF WITHOUT WARNING AT VARIOUS SPEEDS - SEEMS TO OCCUR WHEN THE LOW FUEL WARNING SYSTEM TURNS ON AT 1/4 TANK OF GAS. THIS 3RD TIME ALMOST GOT ME KILLED TRAVELING AT 45MPG WHEN IT HAPPENED TODAY INSIDE A MAJOR INTERSECTION. SOFTWARE / SENSOR FOR THE LOW FUEL SYSTEM? SOMETHING IS VERY SERIOUSLY WRONG. 1. IS THIS CAR SAFE TO DRIVE WITH A FULL TANK OF GAS? 2. HAS THERE BEEN OTHER COMPLAINTS ABOUT THIS EXACT PROBLEM? 3. IS THERE A RECALL OR FIX ?
Mfg Campaign: 11139365
Recall Date: Oct 9, 2018
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
NUMBER OF MILES SHOWED 40 UNTIL GAS WAS NEEDED- 8 MILES LATER WAS COMPLETELY OUT OF GAS ON MAJOR HIGHWAY- CONTACTED SUBARU SERVICE WHERE CAR WAS PURCHASED AND ASKED IF THERE WERE ANY ISSUES WITH THIS, HE SAID YES-- HE ACTUALLY SAID THE SAME EXACT SCENARIO-- WHERE SAID 40, AND APPROX. 8 MILES LATER COMPLETELY OUT OF GAS- HE TOLD ME THAT THEY HAD FUEL ENGINEERS LOOK AT THE CAR THAT WAS BROUGHT IN AND SAID THE ONLY WAY TO GET GOOD INFORMATION IS TO RE-SET TRIP A AND RE-SET TRIP B AFTER YOU FILL YOUR TANK-- SO IT CAN CALIBRATE. I HAD NEVER HEARD OF THIS BEFORE- THEY SHOULD COMMUNICATE THIS TO THEIR CUSTOMERS TO AVOID THIS HUGE SAFETY RISK. POLICE WERE CALLED TO US BROKEN DOWN ON FREEWAY TO ALERT TRAFFIC WE WERE SITTING ON SHOULDER- VERY UNSAFE AREA TO "RUN OUT OF GAS"- SUBARU SHOULD GET THIS GLITCH FIXED-- AND MOST IMPORTANTLY, COMMUNICATE TO PEOPLE THAT THIS IS A KNOWN PROBLEM. I HAVE ALSO CONTACTED SUBARU AMERICA TO LET THEM KNOW AND I HAVE OPENED A CASE. THEY WILL CALL ME BACK NO LATER THAN WEDNESDAY, OCT 10TH, 2018 WITH AN UPDATE. I ALSO WANTED THIS TO BE BROUGHT TO NTSB ATTENTION SINCE SUBARU SOUNDED LIKE THEY KNEW ABOUT IT, BUT DIDN'T EVEN TELL US WHEN WE PURCHASED THE CAR. CAR HAS ROUGHLY 4K MILES ON IT.
Corrective Action:
NUMBER OF MILES SHOWED 40 UNTIL GAS WAS NEEDED- 8 MILES LATER WAS COMPLETELY OUT OF GAS ON MAJOR HIGHWAY- CONTACTED SUBARU SERVICE WHERE CAR WAS PURCHASED AND ASKED IF THERE WERE ANY ISSUES WITH THIS, HE SAID YES-- HE ACTUALLY SAID THE SAME EXACT SCENARIO-- WHERE SAID 40, AND APPROX. 8 MILES LATER COMPLETELY OUT OF GAS- HE TOLD ME THAT THEY HAD FUEL ENGINEERS LOOK AT THE CAR THAT WAS BROUGHT IN AND SAID THE ONLY WAY TO GET GOOD INFORMATION IS TO RE-SET TRIP A AND RE-SET TRIP B AFTER YOU FILL YOUR TANK-- SO IT CAN CALIBRATE. I HAD NEVER HEARD OF THIS BEFORE- THEY SHOULD COMMUNICATE THIS TO THEIR CUSTOMERS TO AVOID THIS HUGE SAFETY RISK. POLICE WERE CALLED TO US BROKEN DOWN ON FREEWAY TO ALERT TRAFFIC WE WERE SITTING ON SHOULDER- VERY UNSAFE AREA TO "RUN OUT OF GAS"- SUBARU SHOULD GET THIS GLITCH FIXED-- AND MOST IMPORTANTLY, COMMUNICATE TO PEOPLE THAT THIS IS A KNOWN PROBLEM. I HAVE ALSO CONTACTED SUBARU AMERICA TO LET THEM KNOW AND I HAVE OPENED A CASE. THEY WILL CALL ME BACK NO LATER THAN WEDNESDAY, OCT 10TH, 2018 WITH AN UPDATE. I ALSO WANTED THIS TO BE BROUGHT TO NTSB ATTENTION SINCE SUBARU SOUNDED LIKE THEY KNEW ABOUT IT, BUT DIDN'T EVEN TELL US WHEN WE PURCHASED THE CAR. CAR HAS ROUGHLY 4K MILES ON IT.
Additional Notes:
NUMBER OF MILES SHOWED 40 UNTIL GAS WAS NEEDED- 8 MILES LATER WAS COMPLETELY OUT OF GAS ON MAJOR HIGHWAY- CONTACTED SUBARU SERVICE WHERE CAR WAS PURCHASED AND ASKED IF THERE WERE ANY ISSUES WITH THIS, HE SAID YES-- HE ACTUALLY SAID THE SAME EXACT SCENARIO-- WHERE SAID 40, AND APPROX. 8 MILES LATER COMPLETELY OUT OF GAS- HE TOLD ME THAT THEY HAD FUEL ENGINEERS LOOK AT THE CAR THAT WAS BROUGHT IN AND SAID THE ONLY WAY TO GET GOOD INFORMATION IS TO RE-SET TRIP A AND RE-SET TRIP B AFTER YOU FILL YOUR TANK-- SO IT CAN CALIBRATE. I HAD NEVER HEARD OF THIS BEFORE- THEY SHOULD COMMUNICATE THIS TO THEIR CUSTOMERS TO AVOID THIS HUGE SAFETY RISK. POLICE WERE CALLED TO US BROKEN DOWN ON FREEWAY TO ALERT TRAFFIC WE WERE SITTING ON SHOULDER- VERY UNSAFE AREA TO "RUN OUT OF GAS"- SUBARU SHOULD GET THIS GLITCH FIXED-- AND MOST IMPORTANTLY, COMMUNICATE TO PEOPLE THAT THIS IS A KNOWN PROBLEM. I HAVE ALSO CONTACTED SUBARU AMERICA TO LET THEM KNOW AND I HAVE OPENED A CASE. THEY WILL CALL ME BACK NO LATER THAN WEDNESDAY, OCT 10TH, 2018 WITH AN UPDATE. I ALSO WANTED THIS TO BE BROUGHT TO NTSB ATTENTION SINCE SUBARU SOUNDED LIKE THEY KNEW ABOUT IT, BUT DIDN'T EVEN TELL US WHEN WE PURCHASED THE CAR. CAR HAS ROUGHLY 4K MILES ON IT.
Mfg Campaign: 11139010
Recall Date: Oct 8, 2018
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE CONTACT'S WIFE WAS DRIVING 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO MCCURLEY INTEGRITY SUBARU (LOCATED AT 9620 SANDIFUR PKWY, PASCO, WA 99301, (509) 412-7100) WHERE IT WAS DIAGNOSED THAT THE VEHICLE RAN OUT OF FUEL. THE CONTACT WAS INFORMED THAT WHEN THE FUEL GAUGE DISPLAYED 20 MILES TO EMPTY, THE FUEL TANK WAS ACTUALLY EMPTY. THE CONTACT WAS INFORMED THAT THE FUEL GAUGE WAS DEFECTIVE AND THE MANUFACTURER WAS WORKING ON A REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE CONTACT'S WIFE WAS DRIVING 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO MCCURLEY INTEGRITY SUBARU (LOCATED AT 9620 SANDIFUR PKWY, PASCO, WA 99301, (509) 412-7100) WHERE IT WAS DIAGNOSED THAT THE VEHICLE RAN OUT OF FUEL. THE CONTACT WAS INFORMED THAT WHEN THE FUEL GAUGE DISPLAYED 20 MILES TO EMPTY, THE FUEL TANK WAS ACTUALLY EMPTY. THE CONTACT WAS INFORMED THAT THE FUEL GAUGE WAS DEFECTIVE AND THE MANUFACTURER WAS WORKING ON A REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE CONTACT'S WIFE WAS DRIVING 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO MCCURLEY INTEGRITY SUBARU (LOCATED AT 9620 SANDIFUR PKWY, PASCO, WA 99301, (509) 412-7100) WHERE IT WAS DIAGNOSED THAT THE VEHICLE RAN OUT OF FUEL. THE CONTACT WAS INFORMED THAT WHEN THE FUEL GAUGE DISPLAYED 20 MILES TO EMPTY, THE FUEL TANK WAS ACTUALLY EMPTY. THE CONTACT WAS INFORMED THAT THE FUEL GAUGE WAS DEFECTIVE AND THE MANUFACTURER WAS WORKING ON A REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE. *TT*JB
Mfg Campaign: 11133530
Recall Date: Oct 5, 2018
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE CONTACT'S WIFE WAS DRIVING 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO MCCURLEY INTEGRITY SUBARU (LOCATED AT 9620 SANDIFUR PKWY, PASCO, WA 99301, (509) 412-7100) WHERE IT WAS DIAGNOSED THAT THE VEHICLE RAN OUT OF FUEL. THE CONTACT WAS INFORMED THAT WHEN THE FUEL GAUGE DISPLAYED 20 MILES TO EMPTY, THE FUEL TANK WAS ACTUALLY EMPTY. THE CONTACT WAS INFORMED THAT THE FUEL GAUGE WAS DEFECTIVE AND THE MANUFACTURER WAS WORKING ON A REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE CONTACT'S WIFE WAS DRIVING 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO MCCURLEY INTEGRITY SUBARU (LOCATED AT 9620 SANDIFUR PKWY, PASCO, WA 99301, (509) 412-7100) WHERE IT WAS DIAGNOSED THAT THE VEHICLE RAN OUT OF FUEL. THE CONTACT WAS INFORMED THAT WHEN THE FUEL GAUGE DISPLAYED 20 MILES TO EMPTY, THE FUEL TANK WAS ACTUALLY EMPTY. THE CONTACT WAS INFORMED THAT THE FUEL GAUGE WAS DEFECTIVE AND THE MANUFACTURER WAS WORKING ON A REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE CONTACT'S WIFE WAS DRIVING 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO MCCURLEY INTEGRITY SUBARU (LOCATED AT 9620 SANDIFUR PKWY, PASCO, WA 99301, (509) 412-7100) WHERE IT WAS DIAGNOSED THAT THE VEHICLE RAN OUT OF FUEL. THE CONTACT WAS INFORMED THAT WHEN THE FUEL GAUGE DISPLAYED 20 MILES TO EMPTY, THE FUEL TANK WAS ACTUALLY EMPTY. THE CONTACT WAS INFORMED THAT THE FUEL GAUGE WAS DEFECTIVE AND THE MANUFACTURER WAS WORKING ON A REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE. *TT*JB
Mfg Campaign: 11133530
Recall Date: Oct 5, 2018
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AFTER USING 'X-MODE' THE CAR BEGAN TO ACCELERATE ON ITS OWN WITHOUT ENGAGING THE GAS PEDAL. IT CONTINUED EVEN AFTER TURNING THE CAR OFF AND RESTARTING IT. I THEN PULLED OVER AND CAME TO A COMPLETE STOP, SHIFTED TO NEUTRAL, AND IT AGAIN ACCELERATED FROM 0-40 MPH BEFORE IT STARTED TO DECELERATE ON ITS OWN.
Corrective Action:
AFTER USING 'X-MODE' THE CAR BEGAN TO ACCELERATE ON ITS OWN WITHOUT ENGAGING THE GAS PEDAL. IT CONTINUED EVEN AFTER TURNING THE CAR OFF AND RESTARTING IT. I THEN PULLED OVER AND CAME TO A COMPLETE STOP, SHIFTED TO NEUTRAL, AND IT AGAIN ACCELERATED FROM 0-40 MPH BEFORE IT STARTED TO DECELERATE ON ITS OWN.
Additional Notes:
AFTER USING 'X-MODE' THE CAR BEGAN TO ACCELERATE ON ITS OWN WITHOUT ENGAGING THE GAS PEDAL. IT CONTINUED EVEN AFTER TURNING THE CAR OFF AND RESTARTING IT. I THEN PULLED OVER AND CAME TO A COMPLETE STOP, SHIFTED TO NEUTRAL, AND IT AGAIN ACCELERATED FROM 0-40 MPH BEFORE IT STARTED TO DECELERATE ON ITS OWN.
Mfg Campaign: 11132938
Recall Date: Oct 2, 2018
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
STEERING WAS GREAT UNTIL 6000 MILES. THE CAR NOW HAS A DEFINITE PROBLEM WITH EITHER THE FRONT END OR STEERING. THE STEERING IS IRREGULAR AND FEELS AS THOUGH YOU WILL NOT BE ABLE TO CONTROL THE VEHICLE. WHILE TURNING THE STEERING FEELS STUCK AND THERE IS NOT ROAD DEFECT TO BE STUCK IN. WHILE DRIVING FORWARD THE CAR WILL JERK THE FRONT END AND IT FEELS LIKE YOU WILL LOOSE CONTROL OF THE VEHICLE.
Corrective Action:
STEERING WAS GREAT UNTIL 6000 MILES. THE CAR NOW HAS A DEFINITE PROBLEM WITH EITHER THE FRONT END OR STEERING. THE STEERING IS IRREGULAR AND FEELS AS THOUGH YOU WILL NOT BE ABLE TO CONTROL THE VEHICLE. WHILE TURNING THE STEERING FEELS STUCK AND THERE IS NOT ROAD DEFECT TO BE STUCK IN. WHILE DRIVING FORWARD THE CAR WILL JERK THE FRONT END AND IT FEELS LIKE YOU WILL LOOSE CONTROL OF THE VEHICLE.
Additional Notes:
STEERING WAS GREAT UNTIL 6000 MILES. THE CAR NOW HAS A DEFINITE PROBLEM WITH EITHER THE FRONT END OR STEERING. THE STEERING IS IRREGULAR AND FEELS AS THOUGH YOU WILL NOT BE ABLE TO CONTROL THE VEHICLE. WHILE TURNING THE STEERING FEELS STUCK AND THERE IS NOT ROAD DEFECT TO BE STUCK IN. WHILE DRIVING FORWARD THE CAR WILL JERK THE FRONT END AND IT FEELS LIKE YOU WILL LOOSE CONTROL OF THE VEHICLE.
Mfg Campaign: 11132944
Recall Date: Oct 2, 2018
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYING TO PASS SOMEONE ON A 2 LANE ROAD, POWER STEERING LOST AND ALL LIGHTS CAME ON DASHBOARD LIKE IT HAD SOME TYPE OF ELECTRICAL PROBLEM. VERY SIMILAR TO THE FIRST TIME BUT I WAS DRIVING MUCH FASTER THIS TIME.AFTER ABOUT 30 SECONDS THE CAR JUST KIND OF STARTED UP BY ITSELF WITHOUT ME HAVING TO PUSH THE START BUTTON I BELIEVE THIS ISSUE IS A HUGE SAFETY ISSUE AND COULD POSSIBLY GET ME KILLED OR SOMEONE ELSE KILLED WHILE DRIVING THIS CAR. SUBARU SERVICE FACILITY HAS NO CLUE WHATS GOING ON SINCE THE CAR IS NOT THROWING CODES. I HAVE STARTED THE LEMON LAW PROCESS BUT SUBARU IS NOT BEING VERY HELPFUL THUS FAR. ALSO HAVING A PROBLEM WITH PASSENGER SEAT NOT SENSING IF SOMEONE IS SITTING IN THE SEAT AND NOT ENABLING THE AIRBAGS. THIS PROBLEM CAME UP ON THE SCAN ON 8/25 ANALYSIS. I WAS UNAWARE OF THE ISSUE, NOTHING IN THE CAR TOLD ME PASSENGER SIDE AIRBAG WAS NOT WORKING. SUBARU REPLACED THE SEAT BUT I AM STILL CONCERNED THAT THE PROBLEM IS GOING ON SINCE I HAVE NO WAY TO TELL IF IT WORKS OR NOT.
Corrective Action:
I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYING TO PASS SOMEONE ON A 2 LANE ROAD, POWER STEERING LOST AND ALL LIGHTS CAME ON DASHBOARD LIKE IT HAD SOME TYPE OF ELECTRICAL PROBLEM. VERY SIMILAR TO THE FIRST TIME BUT I WAS DRIVING MUCH FASTER THIS TIME.AFTER ABOUT 30 SECONDS THE CAR JUST KIND OF STARTED UP BY ITSELF WITHOUT ME HAVING TO PUSH THE START BUTTON I BELIEVE THIS ISSUE IS A HUGE SAFETY ISSUE AND COULD POSSIBLY GET ME KILLED OR SOMEONE ELSE KILLED WHILE DRIVING THIS CAR. SUBARU SERVICE FACILITY HAS NO CLUE WHATS GOING ON SINCE THE CAR IS NOT THROWING CODES. I HAVE STARTED THE LEMON LAW PROCESS BUT SUBARU IS NOT BEING VERY HELPFUL THUS FAR. ALSO HAVING A PROBLEM WITH PASSENGER SEAT NOT SENSING IF SOMEONE IS SITTING IN THE SEAT AND NOT ENABLING THE AIRBAGS. THIS PROBLEM CAME UP ON THE SCAN ON 8/25 ANALYSIS. I WAS UNAWARE OF THE ISSUE, NOTHING IN THE CAR TOLD ME PASSENGER SIDE AIRBAG WAS NOT WORKING. SUBARU REPLACED THE SEAT BUT I AM STILL CONCERNED THAT THE PROBLEM IS GOING ON SINCE I HAVE NO WAY TO TELL IF IT WORKS OR NOT.
Additional Notes:
I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYING TO PASS SOMEONE ON A 2 LANE ROAD, POWER STEERING LOST AND ALL LIGHTS CAME ON DASHBOARD LIKE IT HAD SOME TYPE OF ELECTRICAL PROBLEM. VERY SIMILAR TO THE FIRST TIME BUT I WAS DRIVING MUCH FASTER THIS TIME.AFTER ABOUT 30 SECONDS THE CAR JUST KIND OF STARTED UP BY ITSELF WITHOUT ME HAVING TO PUSH THE START BUTTON I BELIEVE THIS ISSUE IS A HUGE SAFETY ISSUE AND COULD POSSIBLY GET ME KILLED OR SOMEONE ELSE KILLED WHILE DRIVING THIS CAR. SUBARU SERVICE FACILITY HAS NO CLUE WHATS GOING ON SINCE THE CAR IS NOT THROWING CODES. I HAVE STARTED THE LEMON LAW PROCESS BUT SUBARU IS NOT BEING VERY HELPFUL THUS FAR. ALSO HAVING A PROBLEM WITH PASSENGER SEAT NOT SENSING IF SOMEONE IS SITTING IN THE SEAT AND NOT ENABLING THE AIRBAGS. THIS PROBLEM CAME UP ON THE SCAN ON 8/25 ANALYSIS. I WAS UNAWARE OF THE ISSUE, NOTHING IN THE CAR TOLD ME PASSENGER SIDE AIRBAG WAS NOT WORKING. SUBARU REPLACED THE SEAT BUT I AM STILL CONCERNED THAT THE PROBLEM IS GOING ON SINCE I HAVE NO WAY TO TELL IF IT WORKS OR NOT.
Mfg Campaign: 11132656
Recall Date: Oct 1, 2018
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYING TO PASS SOMEONE ON A 2 LANE ROAD, POWER STEERING LOST AND ALL LIGHTS CAME ON DASHBOARD LIKE IT HAD SOME TYPE OF ELECTRICAL PROBLEM. VERY SIMILAR TO THE FIRST TIME BUT I WAS DRIVING MUCH FASTER THIS TIME.AFTER ABOUT 30 SECONDS THE CAR JUST KIND OF STARTED UP BY ITSELF WITHOUT ME HAVING TO PUSH THE START BUTTON I BELIEVE THIS ISSUE IS A HUGE SAFETY ISSUE AND COULD POSSIBLY GET ME KILLED OR SOMEONE ELSE KILLED WHILE DRIVING THIS CAR. SUBARU SERVICE FACILITY HAS NO CLUE WHATS GOING ON SINCE THE CAR IS NOT THROWING CODES. I HAVE STARTED THE LEMON LAW PROCESS BUT SUBARU IS NOT BEING VERY HELPFUL THUS FAR. ALSO HAVING A PROBLEM WITH PASSENGER SEAT NOT SENSING IF SOMEONE IS SITTING IN THE SEAT AND NOT ENABLING THE AIRBAGS. THIS PROBLEM CAME UP ON THE SCAN ON 8/25 ANALYSIS. I WAS UNAWARE OF THE ISSUE, NOTHING IN THE CAR TOLD ME PASSENGER SIDE AIRBAG WAS NOT WORKING. SUBARU REPLACED THE SEAT BUT I AM STILL CONCERNED THAT THE PROBLEM IS GOING ON SINCE I HAVE NO WAY TO TELL IF IT WORKS OR NOT.
Corrective Action:
I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYING TO PASS SOMEONE ON A 2 LANE ROAD, POWER STEERING LOST AND ALL LIGHTS CAME ON DASHBOARD LIKE IT HAD SOME TYPE OF ELECTRICAL PROBLEM. VERY SIMILAR TO THE FIRST TIME BUT I WAS DRIVING MUCH FASTER THIS TIME.AFTER ABOUT 30 SECONDS THE CAR JUST KIND OF STARTED UP BY ITSELF WITHOUT ME HAVING TO PUSH THE START BUTTON I BELIEVE THIS ISSUE IS A HUGE SAFETY ISSUE AND COULD POSSIBLY GET ME KILLED OR SOMEONE ELSE KILLED WHILE DRIVING THIS CAR. SUBARU SERVICE FACILITY HAS NO CLUE WHATS GOING ON SINCE THE CAR IS NOT THROWING CODES. I HAVE STARTED THE LEMON LAW PROCESS BUT SUBARU IS NOT BEING VERY HELPFUL THUS FAR. ALSO HAVING A PROBLEM WITH PASSENGER SEAT NOT SENSING IF SOMEONE IS SITTING IN THE SEAT AND NOT ENABLING THE AIRBAGS. THIS PROBLEM CAME UP ON THE SCAN ON 8/25 ANALYSIS. I WAS UNAWARE OF THE ISSUE, NOTHING IN THE CAR TOLD ME PASSENGER SIDE AIRBAG WAS NOT WORKING. SUBARU REPLACED THE SEAT BUT I AM STILL CONCERNED THAT THE PROBLEM IS GOING ON SINCE I HAVE NO WAY TO TELL IF IT WORKS OR NOT.
Additional Notes:
I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYING TO PASS SOMEONE ON A 2 LANE ROAD, POWER STEERING LOST AND ALL LIGHTS CAME ON DASHBOARD LIKE IT HAD SOME TYPE OF ELECTRICAL PROBLEM. VERY SIMILAR TO THE FIRST TIME BUT I WAS DRIVING MUCH FASTER THIS TIME.AFTER ABOUT 30 SECONDS THE CAR JUST KIND OF STARTED UP BY ITSELF WITHOUT ME HAVING TO PUSH THE START BUTTON I BELIEVE THIS ISSUE IS A HUGE SAFETY ISSUE AND COULD POSSIBLY GET ME KILLED OR SOMEONE ELSE KILLED WHILE DRIVING THIS CAR. SUBARU SERVICE FACILITY HAS NO CLUE WHATS GOING ON SINCE THE CAR IS NOT THROWING CODES. I HAVE STARTED THE LEMON LAW PROCESS BUT SUBARU IS NOT BEING VERY HELPFUL THUS FAR. ALSO HAVING A PROBLEM WITH PASSENGER SEAT NOT SENSING IF SOMEONE IS SITTING IN THE SEAT AND NOT ENABLING THE AIRBAGS. THIS PROBLEM CAME UP ON THE SCAN ON 8/25 ANALYSIS. I WAS UNAWARE OF THE ISSUE, NOTHING IN THE CAR TOLD ME PASSENGER SIDE AIRBAG WAS NOT WORKING. SUBARU REPLACED THE SEAT BUT I AM STILL CONCERNED THAT THE PROBLEM IS GOING ON SINCE I HAVE NO WAY TO TELL IF IT WORKS OR NOT.
Mfg Campaign: 11132656
Recall Date: Oct 1, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYING TO PASS SOMEONE ON A 2 LANE ROAD, POWER STEERING LOST AND ALL LIGHTS CAME ON DASHBOARD LIKE IT HAD SOME TYPE OF ELECTRICAL PROBLEM. VERY SIMILAR TO THE FIRST TIME BUT I WAS DRIVING MUCH FASTER THIS TIME.AFTER ABOUT 30 SECONDS THE CAR JUST KIND OF STARTED UP BY ITSELF WITHOUT ME HAVING TO PUSH THE START BUTTON I BELIEVE THIS ISSUE IS A HUGE SAFETY ISSUE AND COULD POSSIBLY GET ME KILLED OR SOMEONE ELSE KILLED WHILE DRIVING THIS CAR. SUBARU SERVICE FACILITY HAS NO CLUE WHATS GOING ON SINCE THE CAR IS NOT THROWING CODES. I HAVE STARTED THE LEMON LAW PROCESS BUT SUBARU IS NOT BEING VERY HELPFUL THUS FAR. ALSO HAVING A PROBLEM WITH PASSENGER SEAT NOT SENSING IF SOMEONE IS SITTING IN THE SEAT AND NOT ENABLING THE AIRBAGS. THIS PROBLEM CAME UP ON THE SCAN ON 8/25 ANALYSIS. I WAS UNAWARE OF THE ISSUE, NOTHING IN THE CAR TOLD ME PASSENGER SIDE AIRBAG WAS NOT WORKING. SUBARU REPLACED THE SEAT BUT I AM STILL CONCERNED THAT THE PROBLEM IS GOING ON SINCE I HAVE NO WAY TO TELL IF IT WORKS OR NOT.
Corrective Action:
I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYING TO PASS SOMEONE ON A 2 LANE ROAD, POWER STEERING LOST AND ALL LIGHTS CAME ON DASHBOARD LIKE IT HAD SOME TYPE OF ELECTRICAL PROBLEM. VERY SIMILAR TO THE FIRST TIME BUT I WAS DRIVING MUCH FASTER THIS TIME.AFTER ABOUT 30 SECONDS THE CAR JUST KIND OF STARTED UP BY ITSELF WITHOUT ME HAVING TO PUSH THE START BUTTON I BELIEVE THIS ISSUE IS A HUGE SAFETY ISSUE AND COULD POSSIBLY GET ME KILLED OR SOMEONE ELSE KILLED WHILE DRIVING THIS CAR. SUBARU SERVICE FACILITY HAS NO CLUE WHATS GOING ON SINCE THE CAR IS NOT THROWING CODES. I HAVE STARTED THE LEMON LAW PROCESS BUT SUBARU IS NOT BEING VERY HELPFUL THUS FAR. ALSO HAVING A PROBLEM WITH PASSENGER SEAT NOT SENSING IF SOMEONE IS SITTING IN THE SEAT AND NOT ENABLING THE AIRBAGS. THIS PROBLEM CAME UP ON THE SCAN ON 8/25 ANALYSIS. I WAS UNAWARE OF THE ISSUE, NOTHING IN THE CAR TOLD ME PASSENGER SIDE AIRBAG WAS NOT WORKING. SUBARU REPLACED THE SEAT BUT I AM STILL CONCERNED THAT THE PROBLEM IS GOING ON SINCE I HAVE NO WAY TO TELL IF IT WORKS OR NOT.
Additional Notes:
I RECENTLY PURCHASED A 2018 OUTBACK. I WAS DRIVING IT GOING ABOUT 25 MPH ON ROAD BY MY HOUSE AND IT SHUT DOWN OUT OF NOWHERE, DASH LIGHTS CAME ON, GAS PEDAL WOULDN'T WORK, THE ONLY WAY I GOT IT TO GO WAS SHUTTING IT OFF COMPLETELY AND RESTARTING IT. THEY CAR HAS 3500 MILES, I DROPPED IT OFF AT THE DEALERSHIP ON 8/25 AND THEY HAVE HAD IT SINCE. THEY REPLACED THE FUEL PUMP SAYING IT WAS THE CAUSE OF IT SHUTTING DOWN ON ME. I RECEIVED THE CAR BACK ON 9/21 AND DROVE IT FOR 180 MILES, THIS TIME AT 65 MPH THE CAR SHUTDOWN AGAIN WHILE I WAS TRYING TO PASS SOMEONE ON A 2 LANE ROAD, POWER STEERING LOST AND ALL LIGHTS CAME ON DASHBOARD LIKE IT HAD SOME TYPE OF ELECTRICAL PROBLEM. VERY SIMILAR TO THE FIRST TIME BUT I WAS DRIVING MUCH FASTER THIS TIME.AFTER ABOUT 30 SECONDS THE CAR JUST KIND OF STARTED UP BY ITSELF WITHOUT ME HAVING TO PUSH THE START BUTTON I BELIEVE THIS ISSUE IS A HUGE SAFETY ISSUE AND COULD POSSIBLY GET ME KILLED OR SOMEONE ELSE KILLED WHILE DRIVING THIS CAR. SUBARU SERVICE FACILITY HAS NO CLUE WHATS GOING ON SINCE THE CAR IS NOT THROWING CODES. I HAVE STARTED THE LEMON LAW PROCESS BUT SUBARU IS NOT BEING VERY HELPFUL THUS FAR. ALSO HAVING A PROBLEM WITH PASSENGER SEAT NOT SENSING IF SOMEONE IS SITTING IN THE SEAT AND NOT ENABLING THE AIRBAGS. THIS PROBLEM CAME UP ON THE SCAN ON 8/25 ANALYSIS. I WAS UNAWARE OF THE ISSUE, NOTHING IN THE CAR TOLD ME PASSENGER SIDE AIRBAG WAS NOT WORKING. SUBARU REPLACED THE SEAT BUT I AM STILL CONCERNED THAT THE PROBLEM IS GOING ON SINCE I HAVE NO WAY TO TELL IF IT WORKS OR NOT.
Mfg Campaign: 11132656
Recall Date: Oct 1, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2018 SUBARU OUTBACK. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE ATTEMPTED TO MERGE INTO AN OPEN LANE AND WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY ALLSTATE INSURANCE TO AN OPEN LOT WHERE IT WAS DEEMED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED HIM TO FILE A COMPLAINT WITH THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 10,300. *TT CONSUMER STATED THE INSURANCE COMPANY IS ATTEMPTING TO REPAIR THE CAR. UPDATED 11/21/18*JB
Corrective Action:
TL* THE CONTACT OWNED A 2018 SUBARU OUTBACK. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE ATTEMPTED TO MERGE INTO AN OPEN LANE AND WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY ALLSTATE INSURANCE TO AN OPEN LOT WHERE IT WAS DEEMED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED HIM TO FILE A COMPLAINT WITH THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 10,300. *TT CONSUMER STATED THE INSURANCE COMPANY IS ATTEMPTING TO REPAIR THE CAR. UPDATED 11/21/18*JB
Additional Notes:
TL* THE CONTACT OWNED A 2018 SUBARU OUTBACK. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE ATTEMPTED TO MERGE INTO AN OPEN LANE AND WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY ALLSTATE INSURANCE TO AN OPEN LOT WHERE IT WAS DEEMED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED HIM TO FILE A COMPLAINT WITH THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 10,300. *TT CONSUMER STATED THE INSURANCE COMPANY IS ATTEMPTING TO REPAIR THE CAR. UPDATED 11/21/18*JB
Mfg Campaign: 11131816
Recall Date: Sep 26, 2018
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 55 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES WHEN TRYING TO PASS OTHER VEHICLES OR MERGE LANES. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A DRIVER ASSIST TECHNOLOGY FEATURE CALLED EYESIGHT. THE VEHICLE WAS TAKEN TO ROMANO SUBARU (960 HIAWATHA BLVD W., SYRACUSE, NY 13204), BUT THEY WERE UNABLE TO FIND THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER TO HAVE THE VEHICLE INSPECTED. THE FAILURE MILEAGE WAS 680.
Corrective Action:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 55 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES WHEN TRYING TO PASS OTHER VEHICLES OR MERGE LANES. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A DRIVER ASSIST TECHNOLOGY FEATURE CALLED EYESIGHT. THE VEHICLE WAS TAKEN TO ROMANO SUBARU (960 HIAWATHA BLVD W., SYRACUSE, NY 13204), BUT THEY WERE UNABLE TO FIND THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER TO HAVE THE VEHICLE INSPECTED. THE FAILURE MILEAGE WAS 680.
Additional Notes:
TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE DRIVING 55 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES WHEN TRYING TO PASS OTHER VEHICLES OR MERGE LANES. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A DRIVER ASSIST TECHNOLOGY FEATURE CALLED EYESIGHT. THE VEHICLE WAS TAKEN TO ROMANO SUBARU (960 HIAWATHA BLVD W., SYRACUSE, NY 13204), BUT THEY WERE UNABLE TO FIND THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER TO HAVE THE VEHICLE INSPECTED. THE FAILURE MILEAGE WAS 680.
Mfg Campaign: 11131484
Recall Date: Sep 25, 2018
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