Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTZ-85
Recall Date: Dec 31, 2018
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTW-82
Recall Date: Nov 1, 2018
Consumer Complaints
942 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD SPONTANEOUSLY DEVELOPED A CRACK WHILE PARKED IN A CLOSED, PRIVATE GARAGE.
Corrective Action:
WINDSHIELD SPONTANEOUSLY DEVELOPED A CRACK WHILE PARKED IN A CLOSED, PRIVATE GARAGE.
Additional Notes:
WINDSHIELD SPONTANEOUSLY DEVELOPED A CRACK WHILE PARKED IN A CLOSED, PRIVATE GARAGE.
Mfg Campaign: 11228323
Recall Date: Jun 28, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR LIFTGATE OPERATES INTERMITTENT AND WHEN OPEN INTERMITTENTLY WILL NOT CLOSE; I HAVE HAD TO DRIVE THE VEHICLE WITH THE LIFTGATE NOT FULLY CLOSED OR LATCHED. I HAVE HAD THE VEHICLE IN SERVICE SEVEN TIMES.
Corrective Action:
REAR LIFTGATE OPERATES INTERMITTENT AND WHEN OPEN INTERMITTENTLY WILL NOT CLOSE; I HAVE HAD TO DRIVE THE VEHICLE WITH THE LIFTGATE NOT FULLY CLOSED OR LATCHED. I HAVE HAD THE VEHICLE IN SERVICE SEVEN TIMES.
Additional Notes:
REAR LIFTGATE OPERATES INTERMITTENT AND WHEN OPEN INTERMITTENTLY WILL NOT CLOSE; I HAVE HAD TO DRIVE THE VEHICLE WITH THE LIFTGATE NOT FULLY CLOSED OR LATCHED. I HAVE HAD THE VEHICLE IN SERVICE SEVEN TIMES.
Mfg Campaign: 11220980
Recall Date: Jun 18, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD HAS CRACKED AND REQUIRED REPLACEMENT 3 TIMES IN THE LAST 1.5 YEARS. I REPLACED THE WINDSHIELD A WEEK AGO AND NOW HAVE ANOTHER CRACK!! THESE CRACKS WERE OBTAINED WHILE DRIVING ON THE INTERSTATE. 2 WERE DUE TO ROCKS. THE OTHERS ARE UNKNOWN. I OWNED MY FORD ESCAPE FOR 10 YEARS AND HAD THE WINDSHIELD REPLACED MAYBE 2 TIMES.
Corrective Action:
WINDSHIELD HAS CRACKED AND REQUIRED REPLACEMENT 3 TIMES IN THE LAST 1.5 YEARS. I REPLACED THE WINDSHIELD A WEEK AGO AND NOW HAVE ANOTHER CRACK!! THESE CRACKS WERE OBTAINED WHILE DRIVING ON THE INTERSTATE. 2 WERE DUE TO ROCKS. THE OTHERS ARE UNKNOWN. I OWNED MY FORD ESCAPE FOR 10 YEARS AND HAD THE WINDSHIELD REPLACED MAYBE 2 TIMES.
Additional Notes:
WINDSHIELD HAS CRACKED AND REQUIRED REPLACEMENT 3 TIMES IN THE LAST 1.5 YEARS. I REPLACED THE WINDSHIELD A WEEK AGO AND NOW HAVE ANOTHER CRACK!! THESE CRACKS WERE OBTAINED WHILE DRIVING ON THE INTERSTATE. 2 WERE DUE TO ROCKS. THE OTHERS ARE UNKNOWN. I OWNED MY FORD ESCAPE FOR 10 YEARS AND HAD THE WINDSHIELD REPLACED MAYBE 2 TIMES.
Mfg Campaign: 11219392
Recall Date: Jun 11, 2019
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
REAR LIFT GATE MALFUNCTIONING. WILL NOT OPEN AUTOMATICALLY AFTER APPX 18'. ABLE TO MANUALLY OPEN WITH GREAT DIFFICULTY, AUTO CLOSURE WORKING.
Corrective Action:
REAR LIFT GATE MALFUNCTIONING. WILL NOT OPEN AUTOMATICALLY AFTER APPX 18'. ABLE TO MANUALLY OPEN WITH GREAT DIFFICULTY, AUTO CLOSURE WORKING.
Additional Notes:
REAR LIFT GATE MALFUNCTIONING. WILL NOT OPEN AUTOMATICALLY AFTER APPX 18'. ABLE TO MANUALLY OPEN WITH GREAT DIFFICULTY, AUTO CLOSURE WORKING.
Mfg Campaign: 11218260
Recall Date: Jun 6, 2019
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE IN MY DRIVEWAY UPON STARTING MY 2018 OUTBACK I SMELLED STRONG ODOR OF GASOLINE. POPPED THE HOOD AND SAW THE FUEL SUPPLY LINE SPRAYING THE ENTIRE ENGINE COMPARTMENT WITH GAS MIST/DROPLETS IN A FULL BLOWN SHOWER. I TURNED THE CAR OFF,VISUALLY INSPECTED THE FUEL SUPPLY LINE AND SAW THAT IT HAD RUPTURED NEAR THE ENGINE PLENUM INTAKE, APPROXIMATE SIZE 1/8"1/4" (PHOTO ATTACHED). CAR HAS LESS THAN 2900 MILES ON IT. POTENTIALLY VIBRATION FROM BRACKET MOUNT/INAPPROPRIATE MATERIALS USED FOR FUEL SUPPLY LINE. FUEL SUPPLY LINE APPEARS TO BE POLYETHYLENE PLASTIC INSIDE NON-REINFORCED RUBBER OUTER SHELL. HOSE USES FRICTION CLAMPS TO ATTACH TO FIREWALL AND ENGINE PLENUM.
Corrective Action:
WHILE IN MY DRIVEWAY UPON STARTING MY 2018 OUTBACK I SMELLED STRONG ODOR OF GASOLINE. POPPED THE HOOD AND SAW THE FUEL SUPPLY LINE SPRAYING THE ENTIRE ENGINE COMPARTMENT WITH GAS MIST/DROPLETS IN A FULL BLOWN SHOWER. I TURNED THE CAR OFF,VISUALLY INSPECTED THE FUEL SUPPLY LINE AND SAW THAT IT HAD RUPTURED NEAR THE ENGINE PLENUM INTAKE, APPROXIMATE SIZE 1/8"1/4" (PHOTO ATTACHED). CAR HAS LESS THAN 2900 MILES ON IT. POTENTIALLY VIBRATION FROM BRACKET MOUNT/INAPPROPRIATE MATERIALS USED FOR FUEL SUPPLY LINE. FUEL SUPPLY LINE APPEARS TO BE POLYETHYLENE PLASTIC INSIDE NON-REINFORCED RUBBER OUTER SHELL. HOSE USES FRICTION CLAMPS TO ATTACH TO FIREWALL AND ENGINE PLENUM.
Additional Notes:
WHILE IN MY DRIVEWAY UPON STARTING MY 2018 OUTBACK I SMELLED STRONG ODOR OF GASOLINE. POPPED THE HOOD AND SAW THE FUEL SUPPLY LINE SPRAYING THE ENTIRE ENGINE COMPARTMENT WITH GAS MIST/DROPLETS IN A FULL BLOWN SHOWER. I TURNED THE CAR OFF,VISUALLY INSPECTED THE FUEL SUPPLY LINE AND SAW THAT IT HAD RUPTURED NEAR THE ENGINE PLENUM INTAKE, APPROXIMATE SIZE 1/8"1/4" (PHOTO ATTACHED). CAR HAS LESS THAN 2900 MILES ON IT. POTENTIALLY VIBRATION FROM BRACKET MOUNT/INAPPROPRIATE MATERIALS USED FOR FUEL SUPPLY LINE. FUEL SUPPLY LINE APPEARS TO BE POLYETHYLENE PLASTIC INSIDE NON-REINFORCED RUBBER OUTER SHELL. HOSE USES FRICTION CLAMPS TO ATTACH TO FIREWALL AND ENGINE PLENUM.
Mfg Campaign: 11217372
Recall Date: Jun 2, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FILED COMPLAINT WITH WRONG YEAR COMPLAINT #11210766 CORRECT YEAR IS 2018 CAMERA DISPLAY DO ES NOT ALWAYS DISPLAY THE REAR VIEW IMAGE WHILE BACKING UP. FIRST TIME IT HAPPENED WAS 5/25/2019.
Corrective Action:
FILED COMPLAINT WITH WRONG YEAR COMPLAINT #11210766 CORRECT YEAR IS 2018 CAMERA DISPLAY DO ES NOT ALWAYS DISPLAY THE REAR VIEW IMAGE WHILE BACKING UP. FIRST TIME IT HAPPENED WAS 5/25/2019.
Additional Notes:
FILED COMPLAINT WITH WRONG YEAR COMPLAINT #11210766 CORRECT YEAR IS 2018 CAMERA DISPLAY DO ES NOT ALWAYS DISPLAY THE REAR VIEW IMAGE WHILE BACKING UP. FIRST TIME IT HAPPENED WAS 5/25/2019.
Mfg Campaign: 11210885
Recall Date: May 30, 2019
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
THE STEERING WHEEL OF THIS CAR RANDOMLY TAKES OVER, FOR NO OBVIOUS REASON, AT HIGH SPEEDS (OVER 45 MPH). I HAVE NO CONTROL OVER THE STEERING WHEEL WHEN THIS HAPPENS. DRIVING THIS CAR HAS BEEN TERRIFYING! WHILE PASSING A TRACTOR TRAILER, THE STEERING WHEEL PULLED ME TOWARDS THE TRUCK 3 TIMES!!! I THOUGHT I WOULD BE KILLED! THIS IS A LOANER CAR FROM THE DEALERSHIP. I CALLED THE DEALERSHIP, COLONIAL SUBARU, IN COLONIAL HEIGHTS, VA, TO TELL THEM THERE IS SOMETHING WRONG WITH THIS CAR. I WAS INSTRUCTED TO TAKE IT OUT OF LANE ASSIST MODE. THIS, HOWEVER, DID NOT SOLVE THE ISSUE. THE CAR RANDOMLY PULLS TO THE RIGHT OR TO THE LEFT, WHEN LANE DRIFTING ISN'T AN ISSUE. WHY ISN'T SOMETHING BEING DONE ABOUT THIS? I SEE THERE ARE ALREADY DOCUMENTED CASES OF THIS WITH THE 2019 VEHICLE MODEL.
Corrective Action:
THE STEERING WHEEL OF THIS CAR RANDOMLY TAKES OVER, FOR NO OBVIOUS REASON, AT HIGH SPEEDS (OVER 45 MPH). I HAVE NO CONTROL OVER THE STEERING WHEEL WHEN THIS HAPPENS. DRIVING THIS CAR HAS BEEN TERRIFYING! WHILE PASSING A TRACTOR TRAILER, THE STEERING WHEEL PULLED ME TOWARDS THE TRUCK 3 TIMES!!! I THOUGHT I WOULD BE KILLED! THIS IS A LOANER CAR FROM THE DEALERSHIP. I CALLED THE DEALERSHIP, COLONIAL SUBARU, IN COLONIAL HEIGHTS, VA, TO TELL THEM THERE IS SOMETHING WRONG WITH THIS CAR. I WAS INSTRUCTED TO TAKE IT OUT OF LANE ASSIST MODE. THIS, HOWEVER, DID NOT SOLVE THE ISSUE. THE CAR RANDOMLY PULLS TO THE RIGHT OR TO THE LEFT, WHEN LANE DRIFTING ISN'T AN ISSUE. WHY ISN'T SOMETHING BEING DONE ABOUT THIS? I SEE THERE ARE ALREADY DOCUMENTED CASES OF THIS WITH THE 2019 VEHICLE MODEL.
Additional Notes:
THE STEERING WHEEL OF THIS CAR RANDOMLY TAKES OVER, FOR NO OBVIOUS REASON, AT HIGH SPEEDS (OVER 45 MPH). I HAVE NO CONTROL OVER THE STEERING WHEEL WHEN THIS HAPPENS. DRIVING THIS CAR HAS BEEN TERRIFYING! WHILE PASSING A TRACTOR TRAILER, THE STEERING WHEEL PULLED ME TOWARDS THE TRUCK 3 TIMES!!! I THOUGHT I WOULD BE KILLED! THIS IS A LOANER CAR FROM THE DEALERSHIP. I CALLED THE DEALERSHIP, COLONIAL SUBARU, IN COLONIAL HEIGHTS, VA, TO TELL THEM THERE IS SOMETHING WRONG WITH THIS CAR. I WAS INSTRUCTED TO TAKE IT OUT OF LANE ASSIST MODE. THIS, HOWEVER, DID NOT SOLVE THE ISSUE. THE CAR RANDOMLY PULLS TO THE RIGHT OR TO THE LEFT, WHEN LANE DRIFTING ISN'T AN ISSUE. WHY ISN'T SOMETHING BEING DONE ABOUT THIS? I SEE THERE ARE ALREADY DOCUMENTED CASES OF THIS WITH THE 2019 VEHICLE MODEL.
Mfg Campaign: 11210550
Recall Date: May 29, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE PARKED IN THE SUN AND WITH A SUNSHADE INSTALLED INSIDE, WE RETURNED TO OUR CAR AND REMOVED THE SUNSHIELD AND NOTICED A NEW WINDSHIELD CRACK IN THE WINDSHIELD. SITTING STILL. THIS CAR HAS THE EYESIGHT SYSTEM AND WAS TOLD THE WINDSHIELD IS VERY EXPENSIVE AND INSURANCE AND SUBARU SAY NOT COVERED. CAR HAS JUST TURNED 12,000 MILES AND IS ALWAYS GARAGED AT HOME. SUBARU HAS DEFECTIVE WINDSHIELDS AND MY DEALERSHIP SAYS SO.
Corrective Action:
WHILE PARKED IN THE SUN AND WITH A SUNSHADE INSTALLED INSIDE, WE RETURNED TO OUR CAR AND REMOVED THE SUNSHIELD AND NOTICED A NEW WINDSHIELD CRACK IN THE WINDSHIELD. SITTING STILL. THIS CAR HAS THE EYESIGHT SYSTEM AND WAS TOLD THE WINDSHIELD IS VERY EXPENSIVE AND INSURANCE AND SUBARU SAY NOT COVERED. CAR HAS JUST TURNED 12,000 MILES AND IS ALWAYS GARAGED AT HOME. SUBARU HAS DEFECTIVE WINDSHIELDS AND MY DEALERSHIP SAYS SO.
Additional Notes:
WHILE PARKED IN THE SUN AND WITH A SUNSHADE INSTALLED INSIDE, WE RETURNED TO OUR CAR AND REMOVED THE SUNSHIELD AND NOTICED A NEW WINDSHIELD CRACK IN THE WINDSHIELD. SITTING STILL. THIS CAR HAS THE EYESIGHT SYSTEM AND WAS TOLD THE WINDSHIELD IS VERY EXPENSIVE AND INSURANCE AND SUBARU SAY NOT COVERED. CAR HAS JUST TURNED 12,000 MILES AND IS ALWAYS GARAGED AT HOME. SUBARU HAS DEFECTIVE WINDSHIELDS AND MY DEALERSHIP SAYS SO.
Mfg Campaign: 11210437
Recall Date: May 28, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE STEERING WITH LANE DEPARTURE WARNING WILL SOMETIMES JERK THE CAR FROM SIDE TO SIDE, AS IF SELF CORRECTING, EVEN THOUGH THE CAR IS WELL WITHIN THE LANE. AT TIMES THE CAR ALSO FEELS LIKE IT IS HYDROPLANING ON DRY GROUND WITH LITTLE STEERING FEEDBACK. PURCHASED USED WITH A CARFAX REPORT INDICATING NO PROBLEMS. IT IS A VERY SCARY FEELING ON DRY SURFACES TO GET NO STEERING FEEDBACK OR HAVE THE CAR SELF CORRECT THE EVEN WHILE IN THE MIDDLE OF THE LANE. AT 20,000 MILES HAD AN ALIGNMENT PERFORMED, DID NOT CORRECT THE PROBLEM. ONLINE THERE ARE NUMEROUS REPORTS FOR THIS OCCURRENCE WITH NO VIABLE SOLUTIONS. OUR FAMILY ALWAYS WANTED A SUBARU FOR SAFETY, BUT THIS FEELS VERY DANGEROUS. WHEN THE LANE DEPARTURE SELF CORRECTS THERE IS LITTLE STEERING FEEDBACK AND THE VEHICLE SEEMS TO BE GUIDING ITSELF AND STEERING DURING THESE TIMES SEEMS VERY LOOSE.
Corrective Action:
THE STEERING WITH LANE DEPARTURE WARNING WILL SOMETIMES JERK THE CAR FROM SIDE TO SIDE, AS IF SELF CORRECTING, EVEN THOUGH THE CAR IS WELL WITHIN THE LANE. AT TIMES THE CAR ALSO FEELS LIKE IT IS HYDROPLANING ON DRY GROUND WITH LITTLE STEERING FEEDBACK. PURCHASED USED WITH A CARFAX REPORT INDICATING NO PROBLEMS. IT IS A VERY SCARY FEELING ON DRY SURFACES TO GET NO STEERING FEEDBACK OR HAVE THE CAR SELF CORRECT THE EVEN WHILE IN THE MIDDLE OF THE LANE. AT 20,000 MILES HAD AN ALIGNMENT PERFORMED, DID NOT CORRECT THE PROBLEM. ONLINE THERE ARE NUMEROUS REPORTS FOR THIS OCCURRENCE WITH NO VIABLE SOLUTIONS. OUR FAMILY ALWAYS WANTED A SUBARU FOR SAFETY, BUT THIS FEELS VERY DANGEROUS. WHEN THE LANE DEPARTURE SELF CORRECTS THERE IS LITTLE STEERING FEEDBACK AND THE VEHICLE SEEMS TO BE GUIDING ITSELF AND STEERING DURING THESE TIMES SEEMS VERY LOOSE.
Additional Notes:
THE STEERING WITH LANE DEPARTURE WARNING WILL SOMETIMES JERK THE CAR FROM SIDE TO SIDE, AS IF SELF CORRECTING, EVEN THOUGH THE CAR IS WELL WITHIN THE LANE. AT TIMES THE CAR ALSO FEELS LIKE IT IS HYDROPLANING ON DRY GROUND WITH LITTLE STEERING FEEDBACK. PURCHASED USED WITH A CARFAX REPORT INDICATING NO PROBLEMS. IT IS A VERY SCARY FEELING ON DRY SURFACES TO GET NO STEERING FEEDBACK OR HAVE THE CAR SELF CORRECT THE EVEN WHILE IN THE MIDDLE OF THE LANE. AT 20,000 MILES HAD AN ALIGNMENT PERFORMED, DID NOT CORRECT THE PROBLEM. ONLINE THERE ARE NUMEROUS REPORTS FOR THIS OCCURRENCE WITH NO VIABLE SOLUTIONS. OUR FAMILY ALWAYS WANTED A SUBARU FOR SAFETY, BUT THIS FEELS VERY DANGEROUS. WHEN THE LANE DEPARTURE SELF CORRECTS THERE IS LITTLE STEERING FEEDBACK AND THE VEHICLE SEEMS TO BE GUIDING ITSELF AND STEERING DURING THESE TIMES SEEMS VERY LOOSE.
Mfg Campaign: 11209988
Recall Date: May 25, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A ROCK HIT MY WINDSHIELD AND PRODUCED A SIGNIFICANT DIVOT AND CRACK WHILE THE DRIVER AHEAD OF ME AND I WERE TURNING FROM A STOP IN THE LEFT TURN LANE.
Corrective Action:
A ROCK HIT MY WINDSHIELD AND PRODUCED A SIGNIFICANT DIVOT AND CRACK WHILE THE DRIVER AHEAD OF ME AND I WERE TURNING FROM A STOP IN THE LEFT TURN LANE.
Additional Notes:
A ROCK HIT MY WINDSHIELD AND PRODUCED A SIGNIFICANT DIVOT AND CRACK WHILE THE DRIVER AHEAD OF ME AND I WERE TURNING FROM A STOP IN THE LEFT TURN LANE.
Mfg Campaign: 11209761
Recall Date: May 24, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS TRAVELING AT ABOUT 35 MPH WITH TRAFFIC WHEN A ROCK HIT MY WINDSHIELD AND CREATED TWO CHIPS. THESE ARE THE SECOND AND THIRD CHIPS IN THIS WINDOW SINCE I BOUGHT THE VEHICLE IN APRIL 2019.
Corrective Action:
I WAS TRAVELING AT ABOUT 35 MPH WITH TRAFFIC WHEN A ROCK HIT MY WINDSHIELD AND CREATED TWO CHIPS. THESE ARE THE SECOND AND THIRD CHIPS IN THIS WINDOW SINCE I BOUGHT THE VEHICLE IN APRIL 2019.
Additional Notes:
I WAS TRAVELING AT ABOUT 35 MPH WITH TRAFFIC WHEN A ROCK HIT MY WINDSHIELD AND CREATED TWO CHIPS. THESE ARE THE SECOND AND THIRD CHIPS IN THIS WINDOW SINCE I BOUGHT THE VEHICLE IN APRIL 2019.
Mfg Campaign: 11209764
Recall Date: May 24, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
CAN NOT SEE BACK UP CAMERA SCREEN IN DAYTIME WITH BRIGHT SUNLIGHT SHINING THROUGH WINDSHIELD
Corrective Action:
CAN NOT SEE BACK UP CAMERA SCREEN IN DAYTIME WITH BRIGHT SUNLIGHT SHINING THROUGH WINDSHIELD
Additional Notes:
CAN NOT SEE BACK UP CAMERA SCREEN IN DAYTIME WITH BRIGHT SUNLIGHT SHINING THROUGH WINDSHIELD
Mfg Campaign: 11209092
Recall Date: May 21, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD CRACKS. I HAVE HAD THE CAR SINCE MARCH 2018 AND THE WINDSHIELD HAS CRACKED THREE TIMES. THE FIRST TWO WERE THE RESULT OF ROCKS HITTING THE WINDSHIELD - THE THIRD WAS JUST A SMALL CRACK ON THE PASSENGER SIDE RIGHT ABOVE THE WINDSHIELD. .I HAVE BEEN DRIVING FOR 45 YEARS AND HAVE NEVER HAD A WINDSHIELD CRACK - THIS WINDHIELD CRACKS CONSTANTLY. - THE PRODUCT SHOULD BE RECALLED
Corrective Action:
WINDSHIELD CRACKS. I HAVE HAD THE CAR SINCE MARCH 2018 AND THE WINDSHIELD HAS CRACKED THREE TIMES. THE FIRST TWO WERE THE RESULT OF ROCKS HITTING THE WINDSHIELD - THE THIRD WAS JUST A SMALL CRACK ON THE PASSENGER SIDE RIGHT ABOVE THE WINDSHIELD. .I HAVE BEEN DRIVING FOR 45 YEARS AND HAVE NEVER HAD A WINDSHIELD CRACK - THIS WINDHIELD CRACKS CONSTANTLY. - THE PRODUCT SHOULD BE RECALLED
Additional Notes:
WINDSHIELD CRACKS. I HAVE HAD THE CAR SINCE MARCH 2018 AND THE WINDSHIELD HAS CRACKED THREE TIMES. THE FIRST TWO WERE THE RESULT OF ROCKS HITTING THE WINDSHIELD - THE THIRD WAS JUST A SMALL CRACK ON THE PASSENGER SIDE RIGHT ABOVE THE WINDSHIELD. .I HAVE BEEN DRIVING FOR 45 YEARS AND HAVE NEVER HAD A WINDSHIELD CRACK - THIS WINDHIELD CRACKS CONSTANTLY. - THE PRODUCT SHOULD BE RECALLED
Mfg Campaign: 11208585
Recall Date: May 20, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN DEC 2018 THE FUEL LINE OF MY 2018 SUBARU OUTBACK HAD TO BE REPLACED BECAUSE IT HAD BEEN CHEWED THROUGH BY A RODENT AND WAS LEAKING IN THE CAR. TOTAL DAMAGE WAS OVER $2000. IN MAY 2019 ANOTHER $3500 DAMAGE WAS DISCOVERED FROM A RODENT CHEWING ON ELECTRICAL HARNESSES IN THE DASH. THE DEALER TOLD ME THIS IS BECAUSE SUBARU IS NOW USING SOY-BASED INSULATION FOR FUEL LINES, WIRING, AND ELECTRICAL HARNESSES. RODENTS ARE ATTRACTED TO THE SOY BECAUSE THEY THINK IT IS FOOD. IN BOTH CASES MY DAMAGE WAS DISCOVERED WHILE TRYING TO START THE CAR WHILE IT IS PARKED. BUT WHAT IF I WAS DRIVING DOWN THE ROAD AND A CHEWED WIRE CAME LOOSE THAT SHORTED SOMETHING OUT AND IMPACTED MY ABILITY TO CONTROL THE CAR? OR WHAT IF THE FUEL LINE BROKE WHILE DRIVING DOWN THE HIGHWAY AND CAUSED THE CAR TO SUDDENLY STALL? MANUFACTURERS SHOULD NOT BE ALLOWED TO USE MATERIALS (E.G. SOY) THAT ACTUALLY ATTRACT RODENTS. IF ANYTHING, THEY SHOULD BE USING MATERIALS THAT DETER RODENTS. FUEL LINES AND ELECTRICAL HARNESSES ARE CRITICAL TO THE SAFE OPERATION OF A CAR AND THESE SYSTEMS ARE NEEDLESSLY BEING PUT AT RISK BY USING SOY TO PRODUCE THEM. THIS IS ESPECIALLY TROUBLING FOR SUBARU BECAUSE PART OF THEIR IMAGE ENCOURAGES THEIR OWNERS TO EXPLORE "THE GREAT OUTDOORS." WHAT HAPPENS WHY I GO CAMPING AND PARK MY CAR IN THE WOODS AND CHIPMUNKS CHEW THROUGH MY COMPONENTS AND STRAND ME IN THE MIDDLE OF NOWHERE? OR, WORSE, A CRITICAL SYSTEM ON THE CAR FAILS AS I'M DRIVING HOME AND I LOSE CONTROL OF THE VEHICLE AND CRASH. THE USE OF SOY-BASED COMPONENTS SHOULD NOT BE ALLOWED. OR, IF IT IS, OEMS SHOULD COVER RODENT DAMAGE TO THESE SYSTEMS UNDER WARRANTY. AT THE VERY LEAST, OEMS SHOULD BE REQUIRED TO DISCLOSE THE USE OF SOY IN THE CAR BEFORE A VEHICLE IS PURCHASED. I HAD NO IDEA SOY-BASED PRODUCTS WERE USED IN THIS CAR. HAD I KNOWN, I WOULD NOT HAVE BOUGHT IT. FYI... SUBARU DENIES USING SOY PRODUCTS.
Corrective Action:
IN DEC 2018 THE FUEL LINE OF MY 2018 SUBARU OUTBACK HAD TO BE REPLACED BECAUSE IT HAD BEEN CHEWED THROUGH BY A RODENT AND WAS LEAKING IN THE CAR. TOTAL DAMAGE WAS OVER $2000. IN MAY 2019 ANOTHER $3500 DAMAGE WAS DISCOVERED FROM A RODENT CHEWING ON ELECTRICAL HARNESSES IN THE DASH. THE DEALER TOLD ME THIS IS BECAUSE SUBARU IS NOW USING SOY-BASED INSULATION FOR FUEL LINES, WIRING, AND ELECTRICAL HARNESSES. RODENTS ARE ATTRACTED TO THE SOY BECAUSE THEY THINK IT IS FOOD. IN BOTH CASES MY DAMAGE WAS DISCOVERED WHILE TRYING TO START THE CAR WHILE IT IS PARKED. BUT WHAT IF I WAS DRIVING DOWN THE ROAD AND A CHEWED WIRE CAME LOOSE THAT SHORTED SOMETHING OUT AND IMPACTED MY ABILITY TO CONTROL THE CAR? OR WHAT IF THE FUEL LINE BROKE WHILE DRIVING DOWN THE HIGHWAY AND CAUSED THE CAR TO SUDDENLY STALL? MANUFACTURERS SHOULD NOT BE ALLOWED TO USE MATERIALS (E.G. SOY) THAT ACTUALLY ATTRACT RODENTS. IF ANYTHING, THEY SHOULD BE USING MATERIALS THAT DETER RODENTS. FUEL LINES AND ELECTRICAL HARNESSES ARE CRITICAL TO THE SAFE OPERATION OF A CAR AND THESE SYSTEMS ARE NEEDLESSLY BEING PUT AT RISK BY USING SOY TO PRODUCE THEM. THIS IS ESPECIALLY TROUBLING FOR SUBARU BECAUSE PART OF THEIR IMAGE ENCOURAGES THEIR OWNERS TO EXPLORE "THE GREAT OUTDOORS." WHAT HAPPENS WHY I GO CAMPING AND PARK MY CAR IN THE WOODS AND CHIPMUNKS CHEW THROUGH MY COMPONENTS AND STRAND ME IN THE MIDDLE OF NOWHERE? OR, WORSE, A CRITICAL SYSTEM ON THE CAR FAILS AS I'M DRIVING HOME AND I LOSE CONTROL OF THE VEHICLE AND CRASH. THE USE OF SOY-BASED COMPONENTS SHOULD NOT BE ALLOWED. OR, IF IT IS, OEMS SHOULD COVER RODENT DAMAGE TO THESE SYSTEMS UNDER WARRANTY. AT THE VERY LEAST, OEMS SHOULD BE REQUIRED TO DISCLOSE THE USE OF SOY IN THE CAR BEFORE A VEHICLE IS PURCHASED. I HAD NO IDEA SOY-BASED PRODUCTS WERE USED IN THIS CAR. HAD I KNOWN, I WOULD NOT HAVE BOUGHT IT. FYI... SUBARU DENIES USING SOY PRODUCTS.
Additional Notes:
IN DEC 2018 THE FUEL LINE OF MY 2018 SUBARU OUTBACK HAD TO BE REPLACED BECAUSE IT HAD BEEN CHEWED THROUGH BY A RODENT AND WAS LEAKING IN THE CAR. TOTAL DAMAGE WAS OVER $2000. IN MAY 2019 ANOTHER $3500 DAMAGE WAS DISCOVERED FROM A RODENT CHEWING ON ELECTRICAL HARNESSES IN THE DASH. THE DEALER TOLD ME THIS IS BECAUSE SUBARU IS NOW USING SOY-BASED INSULATION FOR FUEL LINES, WIRING, AND ELECTRICAL HARNESSES. RODENTS ARE ATTRACTED TO THE SOY BECAUSE THEY THINK IT IS FOOD. IN BOTH CASES MY DAMAGE WAS DISCOVERED WHILE TRYING TO START THE CAR WHILE IT IS PARKED. BUT WHAT IF I WAS DRIVING DOWN THE ROAD AND A CHEWED WIRE CAME LOOSE THAT SHORTED SOMETHING OUT AND IMPACTED MY ABILITY TO CONTROL THE CAR? OR WHAT IF THE FUEL LINE BROKE WHILE DRIVING DOWN THE HIGHWAY AND CAUSED THE CAR TO SUDDENLY STALL? MANUFACTURERS SHOULD NOT BE ALLOWED TO USE MATERIALS (E.G. SOY) THAT ACTUALLY ATTRACT RODENTS. IF ANYTHING, THEY SHOULD BE USING MATERIALS THAT DETER RODENTS. FUEL LINES AND ELECTRICAL HARNESSES ARE CRITICAL TO THE SAFE OPERATION OF A CAR AND THESE SYSTEMS ARE NEEDLESSLY BEING PUT AT RISK BY USING SOY TO PRODUCE THEM. THIS IS ESPECIALLY TROUBLING FOR SUBARU BECAUSE PART OF THEIR IMAGE ENCOURAGES THEIR OWNERS TO EXPLORE "THE GREAT OUTDOORS." WHAT HAPPENS WHY I GO CAMPING AND PARK MY CAR IN THE WOODS AND CHIPMUNKS CHEW THROUGH MY COMPONENTS AND STRAND ME IN THE MIDDLE OF NOWHERE? OR, WORSE, A CRITICAL SYSTEM ON THE CAR FAILS AS I'M DRIVING HOME AND I LOSE CONTROL OF THE VEHICLE AND CRASH. THE USE OF SOY-BASED COMPONENTS SHOULD NOT BE ALLOWED. OR, IF IT IS, OEMS SHOULD COVER RODENT DAMAGE TO THESE SYSTEMS UNDER WARRANTY. AT THE VERY LEAST, OEMS SHOULD BE REQUIRED TO DISCLOSE THE USE OF SOY IN THE CAR BEFORE A VEHICLE IS PURCHASED. I HAD NO IDEA SOY-BASED PRODUCTS WERE USED IN THIS CAR. HAD I KNOWN, I WOULD NOT HAVE BOUGHT IT. FYI... SUBARU DENIES USING SOY PRODUCTS.
Mfg Campaign: 11208706
Recall Date: May 20, 2019
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
IN DEC 2018 THE FUEL LINE OF MY 2018 SUBARU OUTBACK HAD TO BE REPLACED BECAUSE IT HAD BEEN CHEWED THROUGH BY A RODENT AND WAS LEAKING IN THE CAR. TOTAL DAMAGE WAS OVER $2000. IN MAY 2019 ANOTHER $3500 DAMAGE WAS DISCOVERED FROM A RODENT CHEWING ON ELECTRICAL HARNESSES IN THE DASH. THE DEALER TOLD ME THIS IS BECAUSE SUBARU IS NOW USING SOY-BASED INSULATION FOR FUEL LINES, WIRING, AND ELECTRICAL HARNESSES. RODENTS ARE ATTRACTED TO THE SOY BECAUSE THEY THINK IT IS FOOD. IN BOTH CASES MY DAMAGE WAS DISCOVERED WHILE TRYING TO START THE CAR WHILE IT IS PARKED. BUT WHAT IF I WAS DRIVING DOWN THE ROAD AND A CHEWED WIRE CAME LOOSE THAT SHORTED SOMETHING OUT AND IMPACTED MY ABILITY TO CONTROL THE CAR? OR WHAT IF THE FUEL LINE BROKE WHILE DRIVING DOWN THE HIGHWAY AND CAUSED THE CAR TO SUDDENLY STALL? MANUFACTURERS SHOULD NOT BE ALLOWED TO USE MATERIALS (E.G. SOY) THAT ACTUALLY ATTRACT RODENTS. IF ANYTHING, THEY SHOULD BE USING MATERIALS THAT DETER RODENTS. FUEL LINES AND ELECTRICAL HARNESSES ARE CRITICAL TO THE SAFE OPERATION OF A CAR AND THESE SYSTEMS ARE NEEDLESSLY BEING PUT AT RISK BY USING SOY TO PRODUCE THEM. THIS IS ESPECIALLY TROUBLING FOR SUBARU BECAUSE PART OF THEIR IMAGE ENCOURAGES THEIR OWNERS TO EXPLORE "THE GREAT OUTDOORS." WHAT HAPPENS WHY I GO CAMPING AND PARK MY CAR IN THE WOODS AND CHIPMUNKS CHEW THROUGH MY COMPONENTS AND STRAND ME IN THE MIDDLE OF NOWHERE? OR, WORSE, A CRITICAL SYSTEM ON THE CAR FAILS AS I'M DRIVING HOME AND I LOSE CONTROL OF THE VEHICLE AND CRASH. THE USE OF SOY-BASED COMPONENTS SHOULD NOT BE ALLOWED. OR, IF IT IS, OEMS SHOULD COVER RODENT DAMAGE TO THESE SYSTEMS UNDER WARRANTY. AT THE VERY LEAST, OEMS SHOULD BE REQUIRED TO DISCLOSE THE USE OF SOY IN THE CAR BEFORE A VEHICLE IS PURCHASED. I HAD NO IDEA SOY-BASED PRODUCTS WERE USED IN THIS CAR. HAD I KNOWN, I WOULD NOT HAVE BOUGHT IT. FYI... SUBARU DENIES USING SOY PRODUCTS.
Corrective Action:
IN DEC 2018 THE FUEL LINE OF MY 2018 SUBARU OUTBACK HAD TO BE REPLACED BECAUSE IT HAD BEEN CHEWED THROUGH BY A RODENT AND WAS LEAKING IN THE CAR. TOTAL DAMAGE WAS OVER $2000. IN MAY 2019 ANOTHER $3500 DAMAGE WAS DISCOVERED FROM A RODENT CHEWING ON ELECTRICAL HARNESSES IN THE DASH. THE DEALER TOLD ME THIS IS BECAUSE SUBARU IS NOW USING SOY-BASED INSULATION FOR FUEL LINES, WIRING, AND ELECTRICAL HARNESSES. RODENTS ARE ATTRACTED TO THE SOY BECAUSE THEY THINK IT IS FOOD. IN BOTH CASES MY DAMAGE WAS DISCOVERED WHILE TRYING TO START THE CAR WHILE IT IS PARKED. BUT WHAT IF I WAS DRIVING DOWN THE ROAD AND A CHEWED WIRE CAME LOOSE THAT SHORTED SOMETHING OUT AND IMPACTED MY ABILITY TO CONTROL THE CAR? OR WHAT IF THE FUEL LINE BROKE WHILE DRIVING DOWN THE HIGHWAY AND CAUSED THE CAR TO SUDDENLY STALL? MANUFACTURERS SHOULD NOT BE ALLOWED TO USE MATERIALS (E.G. SOY) THAT ACTUALLY ATTRACT RODENTS. IF ANYTHING, THEY SHOULD BE USING MATERIALS THAT DETER RODENTS. FUEL LINES AND ELECTRICAL HARNESSES ARE CRITICAL TO THE SAFE OPERATION OF A CAR AND THESE SYSTEMS ARE NEEDLESSLY BEING PUT AT RISK BY USING SOY TO PRODUCE THEM. THIS IS ESPECIALLY TROUBLING FOR SUBARU BECAUSE PART OF THEIR IMAGE ENCOURAGES THEIR OWNERS TO EXPLORE "THE GREAT OUTDOORS." WHAT HAPPENS WHY I GO CAMPING AND PARK MY CAR IN THE WOODS AND CHIPMUNKS CHEW THROUGH MY COMPONENTS AND STRAND ME IN THE MIDDLE OF NOWHERE? OR, WORSE, A CRITICAL SYSTEM ON THE CAR FAILS AS I'M DRIVING HOME AND I LOSE CONTROL OF THE VEHICLE AND CRASH. THE USE OF SOY-BASED COMPONENTS SHOULD NOT BE ALLOWED. OR, IF IT IS, OEMS SHOULD COVER RODENT DAMAGE TO THESE SYSTEMS UNDER WARRANTY. AT THE VERY LEAST, OEMS SHOULD BE REQUIRED TO DISCLOSE THE USE OF SOY IN THE CAR BEFORE A VEHICLE IS PURCHASED. I HAD NO IDEA SOY-BASED PRODUCTS WERE USED IN THIS CAR. HAD I KNOWN, I WOULD NOT HAVE BOUGHT IT. FYI... SUBARU DENIES USING SOY PRODUCTS.
Additional Notes:
IN DEC 2018 THE FUEL LINE OF MY 2018 SUBARU OUTBACK HAD TO BE REPLACED BECAUSE IT HAD BEEN CHEWED THROUGH BY A RODENT AND WAS LEAKING IN THE CAR. TOTAL DAMAGE WAS OVER $2000. IN MAY 2019 ANOTHER $3500 DAMAGE WAS DISCOVERED FROM A RODENT CHEWING ON ELECTRICAL HARNESSES IN THE DASH. THE DEALER TOLD ME THIS IS BECAUSE SUBARU IS NOW USING SOY-BASED INSULATION FOR FUEL LINES, WIRING, AND ELECTRICAL HARNESSES. RODENTS ARE ATTRACTED TO THE SOY BECAUSE THEY THINK IT IS FOOD. IN BOTH CASES MY DAMAGE WAS DISCOVERED WHILE TRYING TO START THE CAR WHILE IT IS PARKED. BUT WHAT IF I WAS DRIVING DOWN THE ROAD AND A CHEWED WIRE CAME LOOSE THAT SHORTED SOMETHING OUT AND IMPACTED MY ABILITY TO CONTROL THE CAR? OR WHAT IF THE FUEL LINE BROKE WHILE DRIVING DOWN THE HIGHWAY AND CAUSED THE CAR TO SUDDENLY STALL? MANUFACTURERS SHOULD NOT BE ALLOWED TO USE MATERIALS (E.G. SOY) THAT ACTUALLY ATTRACT RODENTS. IF ANYTHING, THEY SHOULD BE USING MATERIALS THAT DETER RODENTS. FUEL LINES AND ELECTRICAL HARNESSES ARE CRITICAL TO THE SAFE OPERATION OF A CAR AND THESE SYSTEMS ARE NEEDLESSLY BEING PUT AT RISK BY USING SOY TO PRODUCE THEM. THIS IS ESPECIALLY TROUBLING FOR SUBARU BECAUSE PART OF THEIR IMAGE ENCOURAGES THEIR OWNERS TO EXPLORE "THE GREAT OUTDOORS." WHAT HAPPENS WHY I GO CAMPING AND PARK MY CAR IN THE WOODS AND CHIPMUNKS CHEW THROUGH MY COMPONENTS AND STRAND ME IN THE MIDDLE OF NOWHERE? OR, WORSE, A CRITICAL SYSTEM ON THE CAR FAILS AS I'M DRIVING HOME AND I LOSE CONTROL OF THE VEHICLE AND CRASH. THE USE OF SOY-BASED COMPONENTS SHOULD NOT BE ALLOWED. OR, IF IT IS, OEMS SHOULD COVER RODENT DAMAGE TO THESE SYSTEMS UNDER WARRANTY. AT THE VERY LEAST, OEMS SHOULD BE REQUIRED TO DISCLOSE THE USE OF SOY IN THE CAR BEFORE A VEHICLE IS PURCHASED. I HAD NO IDEA SOY-BASED PRODUCTS WERE USED IN THIS CAR. HAD I KNOWN, I WOULD NOT HAVE BOUGHT IT. FYI... SUBARU DENIES USING SOY PRODUCTS.
Mfg Campaign: 11208706
Recall Date: May 20, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INFOTAINMENT SYSTEM WOULD NOT BOOT UP AT START. LOSS OF NAVIGATION, BACKUP CAMERA, HANDS FREE PHONE, SIRIUS RADIO.
Corrective Action:
INFOTAINMENT SYSTEM WOULD NOT BOOT UP AT START. LOSS OF NAVIGATION, BACKUP CAMERA, HANDS FREE PHONE, SIRIUS RADIO.
Additional Notes:
INFOTAINMENT SYSTEM WOULD NOT BOOT UP AT START. LOSS OF NAVIGATION, BACKUP CAMERA, HANDS FREE PHONE, SIRIUS RADIO.
Mfg Campaign: 11207732
Recall Date: May 15, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SMOKE ELECTRICAL SHORT ISSUE IN DRIVER SIDE MIRROR. DIAGNOSED BY SUBARU MECHANIC TO BE A SHORT IN THE APPROACH LIGHT MODULE. SIGNIFICANT SMOKE WAS EMITTED FROM MIRROR WITH BURN MARKS ON BOTTOM INSIDE MIDDLE OF MIRROR. THE CAR HAD JUST CAME TO REST IN A HOSPITAL PARKING DECK. CAR WAS REMOVED FROM DECK IN ORDER TO PREVENT FIRE HAZARD. NOTE - A 10 AMP FUSE DID BLOW WHICH CAUSED A FAILURE OF THE TPMS (TIRE PRESSURE MONITORING SYSTEM) AND THE REMOTE LOCK/UNLOCK SYSTEM.
Corrective Action:
SMOKE ELECTRICAL SHORT ISSUE IN DRIVER SIDE MIRROR. DIAGNOSED BY SUBARU MECHANIC TO BE A SHORT IN THE APPROACH LIGHT MODULE. SIGNIFICANT SMOKE WAS EMITTED FROM MIRROR WITH BURN MARKS ON BOTTOM INSIDE MIDDLE OF MIRROR. THE CAR HAD JUST CAME TO REST IN A HOSPITAL PARKING DECK. CAR WAS REMOVED FROM DECK IN ORDER TO PREVENT FIRE HAZARD. NOTE - A 10 AMP FUSE DID BLOW WHICH CAUSED A FAILURE OF THE TPMS (TIRE PRESSURE MONITORING SYSTEM) AND THE REMOTE LOCK/UNLOCK SYSTEM.
Additional Notes:
SMOKE ELECTRICAL SHORT ISSUE IN DRIVER SIDE MIRROR. DIAGNOSED BY SUBARU MECHANIC TO BE A SHORT IN THE APPROACH LIGHT MODULE. SIGNIFICANT SMOKE WAS EMITTED FROM MIRROR WITH BURN MARKS ON BOTTOM INSIDE MIDDLE OF MIRROR. THE CAR HAD JUST CAME TO REST IN A HOSPITAL PARKING DECK. CAR WAS REMOVED FROM DECK IN ORDER TO PREVENT FIRE HAZARD. NOTE - A 10 AMP FUSE DID BLOW WHICH CAUSED A FAILURE OF THE TPMS (TIRE PRESSURE MONITORING SYSTEM) AND THE REMOTE LOCK/UNLOCK SYSTEM.
Mfg Campaign: 11207532
Recall Date: May 14, 2019
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
SMOKE ELECTRICAL SHORT ISSUE IN DRIVER SIDE MIRROR. DIAGNOSED BY SUBARU MECHANIC TO BE A SHORT IN THE APPROACH LIGHT MODULE. SIGNIFICANT SMOKE WAS EMITTED FROM MIRROR WITH BURN MARKS ON BOTTOM INSIDE MIDDLE OF MIRROR. THE CAR HAD JUST CAME TO REST IN A HOSPITAL PARKING DECK. CAR WAS REMOVED FROM DECK IN ORDER TO PREVENT FIRE HAZARD. NOTE - A 10 AMP FUSE DID BLOW WHICH CAUSED A FAILURE OF THE TPMS (TIRE PRESSURE MONITORING SYSTEM) AND THE REMOTE LOCK/UNLOCK SYSTEM.
Corrective Action:
SMOKE ELECTRICAL SHORT ISSUE IN DRIVER SIDE MIRROR. DIAGNOSED BY SUBARU MECHANIC TO BE A SHORT IN THE APPROACH LIGHT MODULE. SIGNIFICANT SMOKE WAS EMITTED FROM MIRROR WITH BURN MARKS ON BOTTOM INSIDE MIDDLE OF MIRROR. THE CAR HAD JUST CAME TO REST IN A HOSPITAL PARKING DECK. CAR WAS REMOVED FROM DECK IN ORDER TO PREVENT FIRE HAZARD. NOTE - A 10 AMP FUSE DID BLOW WHICH CAUSED A FAILURE OF THE TPMS (TIRE PRESSURE MONITORING SYSTEM) AND THE REMOTE LOCK/UNLOCK SYSTEM.
Additional Notes:
SMOKE ELECTRICAL SHORT ISSUE IN DRIVER SIDE MIRROR. DIAGNOSED BY SUBARU MECHANIC TO BE A SHORT IN THE APPROACH LIGHT MODULE. SIGNIFICANT SMOKE WAS EMITTED FROM MIRROR WITH BURN MARKS ON BOTTOM INSIDE MIDDLE OF MIRROR. THE CAR HAD JUST CAME TO REST IN A HOSPITAL PARKING DECK. CAR WAS REMOVED FROM DECK IN ORDER TO PREVENT FIRE HAZARD. NOTE - A 10 AMP FUSE DID BLOW WHICH CAUSED A FAILURE OF THE TPMS (TIRE PRESSURE MONITORING SYSTEM) AND THE REMOTE LOCK/UNLOCK SYSTEM.
Mfg Campaign: 11207532
Recall Date: May 14, 2019
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
SMOKE ELECTRICAL SHORT ISSUE IN DRIVER SIDE MIRROR. DIAGNOSED BY SUBARU MECHANIC TO BE A SHORT IN THE APPROACH LIGHT MODULE. SIGNIFICANT SMOKE WAS EMITTED FROM MIRROR WITH BURN MARKS ON BOTTOM INSIDE MIDDLE OF MIRROR. THE CAR HAD JUST CAME TO REST IN A HOSPITAL PARKING DECK. CAR WAS REMOVED FROM DECK IN ORDER TO PREVENT FIRE HAZARD. NOTE - A 10 AMP FUSE DID BLOW WHICH CAUSED A FAILURE OF THE TPMS (TIRE PRESSURE MONITORING SYSTEM) AND THE REMOTE LOCK/UNLOCK SYSTEM.
Corrective Action:
SMOKE ELECTRICAL SHORT ISSUE IN DRIVER SIDE MIRROR. DIAGNOSED BY SUBARU MECHANIC TO BE A SHORT IN THE APPROACH LIGHT MODULE. SIGNIFICANT SMOKE WAS EMITTED FROM MIRROR WITH BURN MARKS ON BOTTOM INSIDE MIDDLE OF MIRROR. THE CAR HAD JUST CAME TO REST IN A HOSPITAL PARKING DECK. CAR WAS REMOVED FROM DECK IN ORDER TO PREVENT FIRE HAZARD. NOTE - A 10 AMP FUSE DID BLOW WHICH CAUSED A FAILURE OF THE TPMS (TIRE PRESSURE MONITORING SYSTEM) AND THE REMOTE LOCK/UNLOCK SYSTEM.
Additional Notes:
SMOKE ELECTRICAL SHORT ISSUE IN DRIVER SIDE MIRROR. DIAGNOSED BY SUBARU MECHANIC TO BE A SHORT IN THE APPROACH LIGHT MODULE. SIGNIFICANT SMOKE WAS EMITTED FROM MIRROR WITH BURN MARKS ON BOTTOM INSIDE MIDDLE OF MIRROR. THE CAR HAD JUST CAME TO REST IN A HOSPITAL PARKING DECK. CAR WAS REMOVED FROM DECK IN ORDER TO PREVENT FIRE HAZARD. NOTE - A 10 AMP FUSE DID BLOW WHICH CAUSED A FAILURE OF THE TPMS (TIRE PRESSURE MONITORING SYSTEM) AND THE REMOTE LOCK/UNLOCK SYSTEM.
Mfg Campaign: 11207532
Recall Date: May 14, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NAVIGATION SYSTEM SUCKS!!!!!!!!! THIS IS VERY FRUSTRATING AND CAUSES ROAD RAGE !!!!! WHILE DRIVING THE SYSTEM USUALLY WILL NOT ACCEPT VOICE COMMANDS. SYSTEM SAYS "I'M SORRY I DIDN'T UNDERSTAND. LET'S TRY AGAIN." I TRY AGAIN; SAME RESPONSE. I AM USING THE SYSTEM RECOMMENDED COMMANDS SUCH AS "FIND NEAREST" OR "NAVIGATE TO : " ALSO WHEN TRYING TO ENTER A STREET NUMBER,STREET ,CITY, STATE; I GET THE SAME "I'M SORRY I DIDN'T UNDERSTAND. LET'S TRY AGAIN." WHEN I TRY AGAIN SYSTEM REPEATS "I'M SORRY I DIDN'T UNDERSTAND. LET'S TRY AGAIN." OR INTERRUPTS ME BEFORE I CAN TRY AGAIN. MY WIFE HAS THE SAME PROBLEM WITH THE SYSTEM. A LOT OF TIMES WHEN I SET A DESTINATION WITH THE KEYBOARD (NOT AVAILABLE WHEN MOVING); THE DIRECTIONS ARE WRONG WHEN YOU ARE NEAR THE DESTINATION, SUCH AS THE TURN DIRECTION OR LOCATION BEING TO THE RIGHT OR LEFT.THIS IS VERY FRUSTRATING AND CAUSES ROAD RAGE !!!!! DEALER SAYS THE SYSTEM IS WORKING AS DESIGNED AND IS DIFFICULT TO USE. NO [XXX]! WE CONTACTED SUBARU. NO RESPONSE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
NAVIGATION SYSTEM SUCKS!!!!!!!!! THIS IS VERY FRUSTRATING AND CAUSES ROAD RAGE !!!!! WHILE DRIVING THE SYSTEM USUALLY WILL NOT ACCEPT VOICE COMMANDS. SYSTEM SAYS "I'M SORRY I DIDN'T UNDERSTAND. LET'S TRY AGAIN." I TRY AGAIN; SAME RESPONSE. I AM USING THE SYSTEM RECOMMENDED COMMANDS SUCH AS "FIND NEAREST" OR "NAVIGATE TO : " ALSO WHEN TRYING TO ENTER A STREET NUMBER,STREET ,CITY, STATE; I GET THE SAME "I'M SORRY I DIDN'T UNDERSTAND. LET'S TRY AGAIN." WHEN I TRY AGAIN SYSTEM REPEATS "I'M SORRY I DIDN'T UNDERSTAND. LET'S TRY AGAIN." OR INTERRUPTS ME BEFORE I CAN TRY AGAIN. MY WIFE HAS THE SAME PROBLEM WITH THE SYSTEM. A LOT OF TIMES WHEN I SET A DESTINATION WITH THE KEYBOARD (NOT AVAILABLE WHEN MOVING); THE DIRECTIONS ARE WRONG WHEN YOU ARE NEAR THE DESTINATION, SUCH AS THE TURN DIRECTION OR LOCATION BEING TO THE RIGHT OR LEFT.THIS IS VERY FRUSTRATING AND CAUSES ROAD RAGE !!!!! DEALER SAYS THE SYSTEM IS WORKING AS DESIGNED AND IS DIFFICULT TO USE. NO [XXX]! WE CONTACTED SUBARU. NO RESPONSE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
NAVIGATION SYSTEM SUCKS!!!!!!!!! THIS IS VERY FRUSTRATING AND CAUSES ROAD RAGE !!!!! WHILE DRIVING THE SYSTEM USUALLY WILL NOT ACCEPT VOICE COMMANDS. SYSTEM SAYS "I'M SORRY I DIDN'T UNDERSTAND. LET'S TRY AGAIN." I TRY AGAIN; SAME RESPONSE. I AM USING THE SYSTEM RECOMMENDED COMMANDS SUCH AS "FIND NEAREST" OR "NAVIGATE TO : " ALSO WHEN TRYING TO ENTER A STREET NUMBER,STREET ,CITY, STATE; I GET THE SAME "I'M SORRY I DIDN'T UNDERSTAND. LET'S TRY AGAIN." WHEN I TRY AGAIN SYSTEM REPEATS "I'M SORRY I DIDN'T UNDERSTAND. LET'S TRY AGAIN." OR INTERRUPTS ME BEFORE I CAN TRY AGAIN. MY WIFE HAS THE SAME PROBLEM WITH THE SYSTEM. A LOT OF TIMES WHEN I SET A DESTINATION WITH THE KEYBOARD (NOT AVAILABLE WHEN MOVING); THE DIRECTIONS ARE WRONG WHEN YOU ARE NEAR THE DESTINATION, SUCH AS THE TURN DIRECTION OR LOCATION BEING TO THE RIGHT OR LEFT.THIS IS VERY FRUSTRATING AND CAUSES ROAD RAGE !!!!! DEALER SAYS THE SYSTEM IS WORKING AS DESIGNED AND IS DIFFICULT TO USE. NO [XXX]! WE CONTACTED SUBARU. NO RESPONSE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11206836
Recall Date: May 10, 2019
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