Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTZ-85
Recall Date: Dec 31, 2018
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTW-82
Recall Date: Nov 1, 2018
Consumer Complaints
942 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE BEEN SUFFERING FROM REPEATED WINDSHIELD CRACKS, IN A VARIETY OF ROAD CONDITIONS, WITH THIS VEHICLE. BETWEEN MY OWN CAR, AND LOANER VEHICLES OF THE SAME YEAR/MODEL, I HAVE HAD 5 WINDSHIELDS CRACK IN LESS THAN 30,000 MILES. MOST INSTANCES I DID NOT SEE ANY DEBRIS IMPACT THE VEHICLE. ON ONE OCCASION I WAS TRAVELLING UNDER 10 MPH, WITH NO OTHER VEHICLES ON THE STREET, WHICH RESULTED IN THE LARGEST 'BULLSEYE' I'VE EXPERIENCED, NEARLY 3" ACROSS. I DID NOT SEE ANY OBJECT IMPACT THE CAR, AND EVEN STOPPED TO INSPECT THE ROAD FOR DEBRIS THAT I DID NOT FIND. MY CURRENT VEHICLE HAS THREE DISTINCTLY SEPARATE CRACKED SECTIONS THAT OCCURRED ON SEPARATE OCCASIONS. ONE ONE INSTANCE, THE NEAREST VEHICLE WAS ALMOST 1/4 MILE AHEAD OF ME AS WE WERE BOTH TRAVELLING STRAIGHT AT ABOUT 65MPH. THE LATEST WAS WHILE ON AN INTERSTATE ENTRANCE RAMP, WITH LIGHT TRAFFIC, AND UNDER 50MPH AT THE TIME OF THE CRACK. I DID NOT SEE ANYTHING IMPACT THE VEHICLE.
Corrective Action:
I HAVE BEEN SUFFERING FROM REPEATED WINDSHIELD CRACKS, IN A VARIETY OF ROAD CONDITIONS, WITH THIS VEHICLE. BETWEEN MY OWN CAR, AND LOANER VEHICLES OF THE SAME YEAR/MODEL, I HAVE HAD 5 WINDSHIELDS CRACK IN LESS THAN 30,000 MILES. MOST INSTANCES I DID NOT SEE ANY DEBRIS IMPACT THE VEHICLE. ON ONE OCCASION I WAS TRAVELLING UNDER 10 MPH, WITH NO OTHER VEHICLES ON THE STREET, WHICH RESULTED IN THE LARGEST 'BULLSEYE' I'VE EXPERIENCED, NEARLY 3" ACROSS. I DID NOT SEE ANY OBJECT IMPACT THE CAR, AND EVEN STOPPED TO INSPECT THE ROAD FOR DEBRIS THAT I DID NOT FIND. MY CURRENT VEHICLE HAS THREE DISTINCTLY SEPARATE CRACKED SECTIONS THAT OCCURRED ON SEPARATE OCCASIONS. ONE ONE INSTANCE, THE NEAREST VEHICLE WAS ALMOST 1/4 MILE AHEAD OF ME AS WE WERE BOTH TRAVELLING STRAIGHT AT ABOUT 65MPH. THE LATEST WAS WHILE ON AN INTERSTATE ENTRANCE RAMP, WITH LIGHT TRAFFIC, AND UNDER 50MPH AT THE TIME OF THE CRACK. I DID NOT SEE ANYTHING IMPACT THE VEHICLE.
Additional Notes:
I HAVE BEEN SUFFERING FROM REPEATED WINDSHIELD CRACKS, IN A VARIETY OF ROAD CONDITIONS, WITH THIS VEHICLE. BETWEEN MY OWN CAR, AND LOANER VEHICLES OF THE SAME YEAR/MODEL, I HAVE HAD 5 WINDSHIELDS CRACK IN LESS THAN 30,000 MILES. MOST INSTANCES I DID NOT SEE ANY DEBRIS IMPACT THE VEHICLE. ON ONE OCCASION I WAS TRAVELLING UNDER 10 MPH, WITH NO OTHER VEHICLES ON THE STREET, WHICH RESULTED IN THE LARGEST 'BULLSEYE' I'VE EXPERIENCED, NEARLY 3" ACROSS. I DID NOT SEE ANY OBJECT IMPACT THE CAR, AND EVEN STOPPED TO INSPECT THE ROAD FOR DEBRIS THAT I DID NOT FIND. MY CURRENT VEHICLE HAS THREE DISTINCTLY SEPARATE CRACKED SECTIONS THAT OCCURRED ON SEPARATE OCCASIONS. ONE ONE INSTANCE, THE NEAREST VEHICLE WAS ALMOST 1/4 MILE AHEAD OF ME AS WE WERE BOTH TRAVELLING STRAIGHT AT ABOUT 65MPH. THE LATEST WAS WHILE ON AN INTERSTATE ENTRANCE RAMP, WITH LIGHT TRAFFIC, AND UNDER 50MPH AT THE TIME OF THE CRACK. I DID NOT SEE ANYTHING IMPACT THE VEHICLE.
Mfg Campaign: 11331658
Recall Date: Jun 30, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
WINDSHIELD CRACKING WHILE DRIVING DOWN INTERSTATE 80. *TR
Corrective Action:
WINDSHIELD CRACKING WHILE DRIVING DOWN INTERSTATE 80. *TR
Additional Notes:
WINDSHIELD CRACKING WHILE DRIVING DOWN INTERSTATE 80. *TR
Mfg Campaign: 11330602
Recall Date: Jun 24, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD CRACKING WHILE DRIVING DOWN INTERSTATE 80. *TR
Corrective Action:
WINDSHIELD CRACKING WHILE DRIVING DOWN INTERSTATE 80. *TR
Additional Notes:
WINDSHIELD CRACKING WHILE DRIVING DOWN INTERSTATE 80. *TR
Mfg Campaign: 11330602
Recall Date: Jun 24, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED DRIVERS SIDE VERY LOW. IT DOES NOT IMPEDE VISION DRIVING AND I HAVE NOT HAD IT REPLACED. I DON'T KNOW WHEN IT HAPPENED. I WAS DRIVING MY OUTBACK. I STOPPED FOR AN ERRAND AND CAME OUT AND NOTICED THE WINDSHIELD WAS CRACKED. I HAD USED MY DEFROST ON THE TRIP AS THE WINDSHIELD WAS FOGGING. PLEASE NOTE THAT I HAD THE SAME THING HAPPEN ON MY 2015 OUTBACK TOO. *TR
Corrective Action:
WINDSHIELD CRACKED DRIVERS SIDE VERY LOW. IT DOES NOT IMPEDE VISION DRIVING AND I HAVE NOT HAD IT REPLACED. I DON'T KNOW WHEN IT HAPPENED. I WAS DRIVING MY OUTBACK. I STOPPED FOR AN ERRAND AND CAME OUT AND NOTICED THE WINDSHIELD WAS CRACKED. I HAD USED MY DEFROST ON THE TRIP AS THE WINDSHIELD WAS FOGGING. PLEASE NOTE THAT I HAD THE SAME THING HAPPEN ON MY 2015 OUTBACK TOO. *TR
Additional Notes:
WINDSHIELD CRACKED DRIVERS SIDE VERY LOW. IT DOES NOT IMPEDE VISION DRIVING AND I HAVE NOT HAD IT REPLACED. I DON'T KNOW WHEN IT HAPPENED. I WAS DRIVING MY OUTBACK. I STOPPED FOR AN ERRAND AND CAME OUT AND NOTICED THE WINDSHIELD WAS CRACKED. I HAD USED MY DEFROST ON THE TRIP AS THE WINDSHIELD WAS FOGGING. PLEASE NOTE THAT I HAD THE SAME THING HAPPEN ON MY 2015 OUTBACK TOO. *TR
Mfg Campaign: 11330264
Recall Date: Jun 23, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR WOULD NOT START, CLICKING NOISES CAME FROM THE FUSE PANEL LOCATED INSIDE VEHICLE TO THE LEFT OF THE STEERING WHEEL WHICH WE NEVER HAD HEARD BEFORE, NO PRIOR INDICATION OF LOW VOLTAGE OR BATTERY DISCHARGE. EVENTUALLY RED BATTERY ICON DISPLAYED BRIEFLY ON INSTRUMENT PANEL. UNABLE TO START, HAD TO GET A TOW, JUMP UNSUCCESSFUL.FORTUNATELY CAR WASPARKED AT HOME IN THE GARAGE. LIGHTS WERE NOT LEFT ON NOR WERE DOORS OR LIFTGATE AJAR.
Corrective Action:
CAR WOULD NOT START, CLICKING NOISES CAME FROM THE FUSE PANEL LOCATED INSIDE VEHICLE TO THE LEFT OF THE STEERING WHEEL WHICH WE NEVER HAD HEARD BEFORE, NO PRIOR INDICATION OF LOW VOLTAGE OR BATTERY DISCHARGE. EVENTUALLY RED BATTERY ICON DISPLAYED BRIEFLY ON INSTRUMENT PANEL. UNABLE TO START, HAD TO GET A TOW, JUMP UNSUCCESSFUL.FORTUNATELY CAR WASPARKED AT HOME IN THE GARAGE. LIGHTS WERE NOT LEFT ON NOR WERE DOORS OR LIFTGATE AJAR.
Additional Notes:
CAR WOULD NOT START, CLICKING NOISES CAME FROM THE FUSE PANEL LOCATED INSIDE VEHICLE TO THE LEFT OF THE STEERING WHEEL WHICH WE NEVER HAD HEARD BEFORE, NO PRIOR INDICATION OF LOW VOLTAGE OR BATTERY DISCHARGE. EVENTUALLY RED BATTERY ICON DISPLAYED BRIEFLY ON INSTRUMENT PANEL. UNABLE TO START, HAD TO GET A TOW, JUMP UNSUCCESSFUL.FORTUNATELY CAR WASPARKED AT HOME IN THE GARAGE. LIGHTS WERE NOT LEFT ON NOR WERE DOORS OR LIFTGATE AJAR.
Mfg Campaign: 11329879
Recall Date: Jun 21, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD CRACKED AFTER STARTING DEFROSTER WHILE STILL PARKED IN THE UNHEATED GARAGE. THE VEHICLE WAS NOT IN MOTION AND THERE WAS NO CRACK PRIOR TO STARTING THE DEFROSTER. *TR
Corrective Action:
THE WINDSHIELD CRACKED AFTER STARTING DEFROSTER WHILE STILL PARKED IN THE UNHEATED GARAGE. THE VEHICLE WAS NOT IN MOTION AND THERE WAS NO CRACK PRIOR TO STARTING THE DEFROSTER. *TR
Additional Notes:
THE WINDSHIELD CRACKED AFTER STARTING DEFROSTER WHILE STILL PARKED IN THE UNHEATED GARAGE. THE VEHICLE WAS NOT IN MOTION AND THERE WAS NO CRACK PRIOR TO STARTING THE DEFROSTER. *TR
Mfg Campaign: 11329812
Recall Date: Jun 20, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I BELIEVE A DEFECT IN THE MATERIAL OR ASSEMBLY CAUSED MY FRONT WINDSHIELD TO CRACK. THIS CRACK WAS INITIALLY NOTED AS I PREPARED TO DRIVE MY CAR OUT OF MY GARAGE AND ON TO WORK, WITH A NEARLY IMPERCEPTIBLE CRACK IN THE VERY LOWER LEFT CORNER. THE WINDSHIELD CRACKED WITHIN MONTHS OF PURCHASE. THE CRACK STARTED IN THE LOWER LEFT CORNER OF THE WINDSHIELD, UP AGAINST THE VERY BOTTOM OF THE A PILLAR. THERE WAS NO PITTING ANYWHERE NEAR THE CRACK. IT APPEARED TO BE CAUSED BY THE METAL FRAME FOR THE WINDSHIELD. THE LOCAL SUBARU DEALER REFUSED TO EVEN LOOK AT IT. I PAID THE TOTAL COST FOR REPAIR, $867.06, OUT-OF-POCKET. *TR
Corrective Action:
I BELIEVE A DEFECT IN THE MATERIAL OR ASSEMBLY CAUSED MY FRONT WINDSHIELD TO CRACK. THIS CRACK WAS INITIALLY NOTED AS I PREPARED TO DRIVE MY CAR OUT OF MY GARAGE AND ON TO WORK, WITH A NEARLY IMPERCEPTIBLE CRACK IN THE VERY LOWER LEFT CORNER. THE WINDSHIELD CRACKED WITHIN MONTHS OF PURCHASE. THE CRACK STARTED IN THE LOWER LEFT CORNER OF THE WINDSHIELD, UP AGAINST THE VERY BOTTOM OF THE A PILLAR. THERE WAS NO PITTING ANYWHERE NEAR THE CRACK. IT APPEARED TO BE CAUSED BY THE METAL FRAME FOR THE WINDSHIELD. THE LOCAL SUBARU DEALER REFUSED TO EVEN LOOK AT IT. I PAID THE TOTAL COST FOR REPAIR, $867.06, OUT-OF-POCKET. *TR
Additional Notes:
I BELIEVE A DEFECT IN THE MATERIAL OR ASSEMBLY CAUSED MY FRONT WINDSHIELD TO CRACK. THIS CRACK WAS INITIALLY NOTED AS I PREPARED TO DRIVE MY CAR OUT OF MY GARAGE AND ON TO WORK, WITH A NEARLY IMPERCEPTIBLE CRACK IN THE VERY LOWER LEFT CORNER. THE WINDSHIELD CRACKED WITHIN MONTHS OF PURCHASE. THE CRACK STARTED IN THE LOWER LEFT CORNER OF THE WINDSHIELD, UP AGAINST THE VERY BOTTOM OF THE A PILLAR. THERE WAS NO PITTING ANYWHERE NEAR THE CRACK. IT APPEARED TO BE CAUSED BY THE METAL FRAME FOR THE WINDSHIELD. THE LOCAL SUBARU DEALER REFUSED TO EVEN LOOK AT IT. I PAID THE TOTAL COST FOR REPAIR, $867.06, OUT-OF-POCKET. *TR
Mfg Campaign: 11329829
Recall Date: Jun 20, 2020
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE CAR WINDSHIELD SUDDENLY CRACKED ON ITS OWN WITHOUT ANY EXTERNAL OR INTERNAL IMPACT WHILE PARKED. THE CRACK STARTED FROM THE TOP ON PASSENGER SIDE AND EXTENDED VERTICALLY TO THE MIDDLE OF THE WINDSHIELD. THIS CRACK IMPAIRED THE ABILITY OF THE EYESIGHT DRIVER ASSISTANCE SYSTEM TO FUNCTION PROPERLY CAUSING THE VEHICLE TO LOSE SAFETY CRITICAL FEATURES LIKE FORWARD COLLISION AVOIDANCE AND LANE KEEP ASSIST.
Corrective Action:
THE CAR WINDSHIELD SUDDENLY CRACKED ON ITS OWN WITHOUT ANY EXTERNAL OR INTERNAL IMPACT WHILE PARKED. THE CRACK STARTED FROM THE TOP ON PASSENGER SIDE AND EXTENDED VERTICALLY TO THE MIDDLE OF THE WINDSHIELD. THIS CRACK IMPAIRED THE ABILITY OF THE EYESIGHT DRIVER ASSISTANCE SYSTEM TO FUNCTION PROPERLY CAUSING THE VEHICLE TO LOSE SAFETY CRITICAL FEATURES LIKE FORWARD COLLISION AVOIDANCE AND LANE KEEP ASSIST.
Additional Notes:
THE CAR WINDSHIELD SUDDENLY CRACKED ON ITS OWN WITHOUT ANY EXTERNAL OR INTERNAL IMPACT WHILE PARKED. THE CRACK STARTED FROM THE TOP ON PASSENGER SIDE AND EXTENDED VERTICALLY TO THE MIDDLE OF THE WINDSHIELD. THIS CRACK IMPAIRED THE ABILITY OF THE EYESIGHT DRIVER ASSISTANCE SYSTEM TO FUNCTION PROPERLY CAUSING THE VEHICLE TO LOSE SAFETY CRITICAL FEATURES LIKE FORWARD COLLISION AVOIDANCE AND LANE KEEP ASSIST.
Mfg Campaign: 11328762
Recall Date: Jun 14, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR WINDSHIELD SUDDENLY CRACKED ON ITS OWN WITHOUT ANY EXTERNAL OR INTERNAL IMPACT WHILE PARKED. THE CRACK STARTED FROM THE TOP ON PASSENGER SIDE AND EXTENDED VERTICALLY TO THE MIDDLE OF THE WINDSHIELD. THIS CRACK IMPAIRED THE ABILITY OF THE EYESIGHT DRIVER ASSISTANCE SYSTEM TO FUNCTION PROPERLY CAUSING THE VEHICLE TO LOSE SAFETY CRITICAL FEATURES LIKE FORWARD COLLISION AVOIDANCE AND LANE KEEP ASSIST.
Corrective Action:
THE CAR WINDSHIELD SUDDENLY CRACKED ON ITS OWN WITHOUT ANY EXTERNAL OR INTERNAL IMPACT WHILE PARKED. THE CRACK STARTED FROM THE TOP ON PASSENGER SIDE AND EXTENDED VERTICALLY TO THE MIDDLE OF THE WINDSHIELD. THIS CRACK IMPAIRED THE ABILITY OF THE EYESIGHT DRIVER ASSISTANCE SYSTEM TO FUNCTION PROPERLY CAUSING THE VEHICLE TO LOSE SAFETY CRITICAL FEATURES LIKE FORWARD COLLISION AVOIDANCE AND LANE KEEP ASSIST.
Additional Notes:
THE CAR WINDSHIELD SUDDENLY CRACKED ON ITS OWN WITHOUT ANY EXTERNAL OR INTERNAL IMPACT WHILE PARKED. THE CRACK STARTED FROM THE TOP ON PASSENGER SIDE AND EXTENDED VERTICALLY TO THE MIDDLE OF THE WINDSHIELD. THIS CRACK IMPAIRED THE ABILITY OF THE EYESIGHT DRIVER ASSISTANCE SYSTEM TO FUNCTION PROPERLY CAUSING THE VEHICLE TO LOSE SAFETY CRITICAL FEATURES LIKE FORWARD COLLISION AVOIDANCE AND LANE KEEP ASSIST.
Mfg Campaign: 11328762
Recall Date: Jun 14, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY IS COMPLETELY DRAINING WITHOUT CAUSE AND REQUIRES JUMP START. CAR BATTERY DRAINS AFTER NOT DRIVING FOR A LITTLE AS 3 DAYS. VEHICLE WAS PARKED IN A GARAGE AND ON THE STREET. SUBARU MAINTENANCE VERIFIED THAT NO LIGHTS WERE LEFT ON. STATES BATTERY IS GOOD AND I JUST HAVE TO START AND DRIVE EVERYDAY. *TR
Corrective Action:
BATTERY IS COMPLETELY DRAINING WITHOUT CAUSE AND REQUIRES JUMP START. CAR BATTERY DRAINS AFTER NOT DRIVING FOR A LITTLE AS 3 DAYS. VEHICLE WAS PARKED IN A GARAGE AND ON THE STREET. SUBARU MAINTENANCE VERIFIED THAT NO LIGHTS WERE LEFT ON. STATES BATTERY IS GOOD AND I JUST HAVE TO START AND DRIVE EVERYDAY. *TR
Additional Notes:
BATTERY IS COMPLETELY DRAINING WITHOUT CAUSE AND REQUIRES JUMP START. CAR BATTERY DRAINS AFTER NOT DRIVING FOR A LITTLE AS 3 DAYS. VEHICLE WAS PARKED IN A GARAGE AND ON THE STREET. SUBARU MAINTENANCE VERIFIED THAT NO LIGHTS WERE LEFT ON. STATES BATTERY IS GOOD AND I JUST HAVE TO START AND DRIVE EVERYDAY. *TR
Mfg Campaign: 11328581
Recall Date: Jun 12, 2020
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SUBARU OUTBACK 2018 HAVE AN ISSUE WITH THE RESIDUE LEAK FROM THE WINDSHIELD NEAR THE EYE SIGHT IT HAPPENED TWICE TO MY VEHICLE FIRST TIME WHEN I TOOK THE VEHICLE THEY SAID IT MIGHT BE A LEAK FROM THE GLUE IN EYESIGHT AND THEY SAID THEY HAVE EYESIGHT MIGHT BE LOOSE AND THEY HAVE TIGHTEN IT AND SECOND TIME IT HAPPENED AND THEN THEY SAID NO NO THE EYESIGHT DOESN'T HAVE ANY GLUE AND THIS IS COMING FROM SOME GLUE USED IN THE WINDSHIELD. SUBARU DOESN'T SEEM TO BE WORRY ABOUT IT AND ALL THEY SAY IS THEY ARE NOT ABLE TO DUPLICATE THE ISSUE. THIS ISSUES STARTED HAPPENING IN THIS SUMMER WHEN THE TEMPERATURE IS EXTREME HOT THE GLUE WHAT THEY USED TO STICK THE WINDSHIELD TO THE BODY OF THE CAR MELTS AND IT COMES OUT WHEN I TOOK IT TO THE DEALERSHIP ALL THEY SAY IS WE ARE NOT ABLE TO REPLICATE THE ISSUE. CONTACTED SUBARU CUSTOMER SERVICE AND THEY SAID WE HAD OUR MASTER TECHNICIAN HAD A LOOK AT THE CAR AND THE FIELD ENGINEER THEY ARE NOT ABLE TO SEE THIS AS AN ISSUE. WHEN I BOUGHT A BRAND NEW CAR FROM SUBARU AND WITH IN 2 YEARS THE GLUE IS MELTING BECAUSE OF HEAT NOT SURE WHAT KIND OF CAR SUBARU MANUFACTURES. THE SUPERVISOR FROM SUBARU CUSTOMER SERVICE DOESN'T SEEM TO HAVE ANY CONCERN ON THE ISSUE AND KEEP SAYING WHEN WE ARE NOT ABLE TO REPLICATE THE ISSUE ITS NOT OUR CONCERN. I AM GETTING SCARED IF THE GLUE CAME OUT AND THE WINDSHIELD BREAKS OR CRACKS WHEN I AM DRIVING WHAT WILL HAPPEN TO THE SAFETY OF ME AND MY FAMILY. I TOOK IT TO 2 SEPARATE DEALERSHIPS. SUBARU OF AMERICA AND COLONIAL SUBARU. SUBARU AMERICA SAID IT MIGHT BE A LEAK FROM THE GLUE OF THE WINDSHIELD AND COLONIAL SUBARU SAID THEY ARE NOT ABLE TO FIND THE PROBLEM. *TR
Corrective Action:
SUBARU OUTBACK 2018 HAVE AN ISSUE WITH THE RESIDUE LEAK FROM THE WINDSHIELD NEAR THE EYE SIGHT IT HAPPENED TWICE TO MY VEHICLE FIRST TIME WHEN I TOOK THE VEHICLE THEY SAID IT MIGHT BE A LEAK FROM THE GLUE IN EYESIGHT AND THEY SAID THEY HAVE EYESIGHT MIGHT BE LOOSE AND THEY HAVE TIGHTEN IT AND SECOND TIME IT HAPPENED AND THEN THEY SAID NO NO THE EYESIGHT DOESN'T HAVE ANY GLUE AND THIS IS COMING FROM SOME GLUE USED IN THE WINDSHIELD. SUBARU DOESN'T SEEM TO BE WORRY ABOUT IT AND ALL THEY SAY IS THEY ARE NOT ABLE TO DUPLICATE THE ISSUE. THIS ISSUES STARTED HAPPENING IN THIS SUMMER WHEN THE TEMPERATURE IS EXTREME HOT THE GLUE WHAT THEY USED TO STICK THE WINDSHIELD TO THE BODY OF THE CAR MELTS AND IT COMES OUT WHEN I TOOK IT TO THE DEALERSHIP ALL THEY SAY IS WE ARE NOT ABLE TO REPLICATE THE ISSUE. CONTACTED SUBARU CUSTOMER SERVICE AND THEY SAID WE HAD OUR MASTER TECHNICIAN HAD A LOOK AT THE CAR AND THE FIELD ENGINEER THEY ARE NOT ABLE TO SEE THIS AS AN ISSUE. WHEN I BOUGHT A BRAND NEW CAR FROM SUBARU AND WITH IN 2 YEARS THE GLUE IS MELTING BECAUSE OF HEAT NOT SURE WHAT KIND OF CAR SUBARU MANUFACTURES. THE SUPERVISOR FROM SUBARU CUSTOMER SERVICE DOESN'T SEEM TO HAVE ANY CONCERN ON THE ISSUE AND KEEP SAYING WHEN WE ARE NOT ABLE TO REPLICATE THE ISSUE ITS NOT OUR CONCERN. I AM GETTING SCARED IF THE GLUE CAME OUT AND THE WINDSHIELD BREAKS OR CRACKS WHEN I AM DRIVING WHAT WILL HAPPEN TO THE SAFETY OF ME AND MY FAMILY. I TOOK IT TO 2 SEPARATE DEALERSHIPS. SUBARU OF AMERICA AND COLONIAL SUBARU. SUBARU AMERICA SAID IT MIGHT BE A LEAK FROM THE GLUE OF THE WINDSHIELD AND COLONIAL SUBARU SAID THEY ARE NOT ABLE TO FIND THE PROBLEM. *TR
Additional Notes:
SUBARU OUTBACK 2018 HAVE AN ISSUE WITH THE RESIDUE LEAK FROM THE WINDSHIELD NEAR THE EYE SIGHT IT HAPPENED TWICE TO MY VEHICLE FIRST TIME WHEN I TOOK THE VEHICLE THEY SAID IT MIGHT BE A LEAK FROM THE GLUE IN EYESIGHT AND THEY SAID THEY HAVE EYESIGHT MIGHT BE LOOSE AND THEY HAVE TIGHTEN IT AND SECOND TIME IT HAPPENED AND THEN THEY SAID NO NO THE EYESIGHT DOESN'T HAVE ANY GLUE AND THIS IS COMING FROM SOME GLUE USED IN THE WINDSHIELD. SUBARU DOESN'T SEEM TO BE WORRY ABOUT IT AND ALL THEY SAY IS THEY ARE NOT ABLE TO DUPLICATE THE ISSUE. THIS ISSUES STARTED HAPPENING IN THIS SUMMER WHEN THE TEMPERATURE IS EXTREME HOT THE GLUE WHAT THEY USED TO STICK THE WINDSHIELD TO THE BODY OF THE CAR MELTS AND IT COMES OUT WHEN I TOOK IT TO THE DEALERSHIP ALL THEY SAY IS WE ARE NOT ABLE TO REPLICATE THE ISSUE. CONTACTED SUBARU CUSTOMER SERVICE AND THEY SAID WE HAD OUR MASTER TECHNICIAN HAD A LOOK AT THE CAR AND THE FIELD ENGINEER THEY ARE NOT ABLE TO SEE THIS AS AN ISSUE. WHEN I BOUGHT A BRAND NEW CAR FROM SUBARU AND WITH IN 2 YEARS THE GLUE IS MELTING BECAUSE OF HEAT NOT SURE WHAT KIND OF CAR SUBARU MANUFACTURES. THE SUPERVISOR FROM SUBARU CUSTOMER SERVICE DOESN'T SEEM TO HAVE ANY CONCERN ON THE ISSUE AND KEEP SAYING WHEN WE ARE NOT ABLE TO REPLICATE THE ISSUE ITS NOT OUR CONCERN. I AM GETTING SCARED IF THE GLUE CAME OUT AND THE WINDSHIELD BREAKS OR CRACKS WHEN I AM DRIVING WHAT WILL HAPPEN TO THE SAFETY OF ME AND MY FAMILY. I TOOK IT TO 2 SEPARATE DEALERSHIPS. SUBARU OF AMERICA AND COLONIAL SUBARU. SUBARU AMERICA SAID IT MIGHT BE A LEAK FROM THE GLUE OF THE WINDSHIELD AND COLONIAL SUBARU SAID THEY ARE NOT ABLE TO FIND THE PROBLEM. *TR
Mfg Campaign: 11328362
Recall Date: Jun 11, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PARASITIC BATTERY DRAIN - PREMATURE BATTERY FAILURE RENDERING VEHICLE INOPERABLE. VEHICLE CAN NOT SIT OR IDLE FOR LESS THAN DAY WITHOUT BATTERY FULLY DISCHARGING, REQUIRING JUMP START OR ROADSIDE ASSIST. BATTERY HAS BEEN REPLACED TWICE IN LESS THAN 3 YEARS AND LESS THAN 10K MILES ON 2018 VEHICLE PURCHASED NEW (THROUGH DEALER-- UNDER WARRANTY) . BATTERY REPLACEMENT HAS NOT CURED DEFECT, AND VEHICLE CONTINUES TO FAIL. VEHICLE HAS NOT BEEN IN ACCIDENT, AND IS USED CUSTOMARILY. *TR
Corrective Action:
PARASITIC BATTERY DRAIN - PREMATURE BATTERY FAILURE RENDERING VEHICLE INOPERABLE. VEHICLE CAN NOT SIT OR IDLE FOR LESS THAN DAY WITHOUT BATTERY FULLY DISCHARGING, REQUIRING JUMP START OR ROADSIDE ASSIST. BATTERY HAS BEEN REPLACED TWICE IN LESS THAN 3 YEARS AND LESS THAN 10K MILES ON 2018 VEHICLE PURCHASED NEW (THROUGH DEALER-- UNDER WARRANTY) . BATTERY REPLACEMENT HAS NOT CURED DEFECT, AND VEHICLE CONTINUES TO FAIL. VEHICLE HAS NOT BEEN IN ACCIDENT, AND IS USED CUSTOMARILY. *TR
Additional Notes:
PARASITIC BATTERY DRAIN - PREMATURE BATTERY FAILURE RENDERING VEHICLE INOPERABLE. VEHICLE CAN NOT SIT OR IDLE FOR LESS THAN DAY WITHOUT BATTERY FULLY DISCHARGING, REQUIRING JUMP START OR ROADSIDE ASSIST. BATTERY HAS BEEN REPLACED TWICE IN LESS THAN 3 YEARS AND LESS THAN 10K MILES ON 2018 VEHICLE PURCHASED NEW (THROUGH DEALER-- UNDER WARRANTY) . BATTERY REPLACEMENT HAS NOT CURED DEFECT, AND VEHICLE CONTINUES TO FAIL. VEHICLE HAS NOT BEEN IN ACCIDENT, AND IS USED CUSTOMARILY. *TR
Mfg Campaign: 11328032
Recall Date: Jun 9, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WAS STATIONARY AT HOME IN MY GARAGE. BATTERY WAS DRAINED. AAA HAD TO BE CALLED TO BOOST. BROUGHT TO DEALER ON JUNE 3, 2020. THEY CHECKED BATTERY. BATTERY TESTED FINE. SITUATION OCCURRED AGAIN ON (SUNDAY) JUNE 7, 2020, AGAIN AT HOME IN MY GARAGE. DEALER IS CLOSED ON SUNDAY. WILL CALL ON MONDAY TO DISCUSS PROBLEM. NO ELECTRICAL ACCESSORIES WERE LEFT ON TO CAUSE THIS PROBLEM ON EITHER DAY.
Corrective Action:
VEHICLE WAS STATIONARY AT HOME IN MY GARAGE. BATTERY WAS DRAINED. AAA HAD TO BE CALLED TO BOOST. BROUGHT TO DEALER ON JUNE 3, 2020. THEY CHECKED BATTERY. BATTERY TESTED FINE. SITUATION OCCURRED AGAIN ON (SUNDAY) JUNE 7, 2020, AGAIN AT HOME IN MY GARAGE. DEALER IS CLOSED ON SUNDAY. WILL CALL ON MONDAY TO DISCUSS PROBLEM. NO ELECTRICAL ACCESSORIES WERE LEFT ON TO CAUSE THIS PROBLEM ON EITHER DAY.
Additional Notes:
VEHICLE WAS STATIONARY AT HOME IN MY GARAGE. BATTERY WAS DRAINED. AAA HAD TO BE CALLED TO BOOST. BROUGHT TO DEALER ON JUNE 3, 2020. THEY CHECKED BATTERY. BATTERY TESTED FINE. SITUATION OCCURRED AGAIN ON (SUNDAY) JUNE 7, 2020, AGAIN AT HOME IN MY GARAGE. DEALER IS CLOSED ON SUNDAY. WILL CALL ON MONDAY TO DISCUSS PROBLEM. NO ELECTRICAL ACCESSORIES WERE LEFT ON TO CAUSE THIS PROBLEM ON EITHER DAY.
Mfg Campaign: 11327623
Recall Date: Jun 7, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SOMETHING IN THE CAR IS CONSTANTLY DRAINING THE BATTERY. NO LIGHTS OR OTHER SYSTEMS ARE ON BUT WHEN THE CAR SITS FOR A COUPLE DAYS WITHOUT STARTING, THE BATTERY DRAINS. WE HAVE REPLACED THE BATTERY TWICE AND IT KEEPS HAPPENING. *TR
Corrective Action:
SOMETHING IN THE CAR IS CONSTANTLY DRAINING THE BATTERY. NO LIGHTS OR OTHER SYSTEMS ARE ON BUT WHEN THE CAR SITS FOR A COUPLE DAYS WITHOUT STARTING, THE BATTERY DRAINS. WE HAVE REPLACED THE BATTERY TWICE AND IT KEEPS HAPPENING. *TR
Additional Notes:
SOMETHING IN THE CAR IS CONSTANTLY DRAINING THE BATTERY. NO LIGHTS OR OTHER SYSTEMS ARE ON BUT WHEN THE CAR SITS FOR A COUPLE DAYS WITHOUT STARTING, THE BATTERY DRAINS. WE HAVE REPLACED THE BATTERY TWICE AND IT KEEPS HAPPENING. *TR
Mfg Campaign: 11327536
Recall Date: Jun 6, 2020
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
1. DEFECT IN WINDSHIELDS OR FRAMING AREA. I'VE HAD 4 WINDSHIELD CRACK IN THE BOTTOM RIGHT AND HAVE REPLACED 3 SO FAR SINCE I BOUGHT IT. ADDING MY NAME AND CAR TO THE COMPLAINTS SAYING THE WINDSHIELDS IN THEIR SUBARU VEHICLES ARE DEFECTIVE AND ARE SPONTANEOUSLY CRACKING, AND BREAKING, SOMETIMES 'WITHIN WEEKS OR A FEW MONTHS OF PURCHASE.' I USUALLY NOTICE UPON RETURNING TO MY CAR IN THE MORNING TO LEAVE FOR WORK OR RETURNING FROM BEING AWAY FROM IT ALL DAY. MY CAR INSURANCE HAS COVERED ALL BUT $100 OF THE BILLS OVER THE SPAN OF 2 YEARS, LUCKILY. BUT MY TIME IS VALUABLE. 2. RADIO/MULTIMEDIA SCREEN SOMETIMES DOESN'T COME ON WHEN I START THE CAR AND WON'T WORK UNTIL I TURN THE CAR OFF AND BACK ON LATER. 3. CHINCY MATERIAL, SEEMS TO DENT VEEEERY EASILY, DOES NOT LIVE UP TO HIGH STANDARDS AND DURABILITY THEY RAVE ABOUT. I'M NOT SURE WHAT ALL HAS DINGED MY CAR BUT IT IS WAY MORE FREQUENT THAN ANY OTHER CAR I'VE OWNED. I USUALLY NOTICE WALKING UP TO IT FROM BEING PARKED. COULD BE FROM DRIVING DOWN ROAD THOUGH. 4. BATTERY LIFE IS SHORT. CAR WAS NOT RUN FOR 5 DAYS AND BATTERY WAS DEAD. CLAIMS TO BE AN OUTDOORSY CAR SO WHY WOULD IT BE SET UP TO KILL THE BATTERY SO QUICKLY? MY DEALERSHIP UPDATED THE SOFTWARE AND GAVE ME A BIGGER BATTERY TO HELP "FIX" THAT ISSUE. *TR
Corrective Action:
1. DEFECT IN WINDSHIELDS OR FRAMING AREA. I'VE HAD 4 WINDSHIELD CRACK IN THE BOTTOM RIGHT AND HAVE REPLACED 3 SO FAR SINCE I BOUGHT IT. ADDING MY NAME AND CAR TO THE COMPLAINTS SAYING THE WINDSHIELDS IN THEIR SUBARU VEHICLES ARE DEFECTIVE AND ARE SPONTANEOUSLY CRACKING, AND BREAKING, SOMETIMES 'WITHIN WEEKS OR A FEW MONTHS OF PURCHASE.' I USUALLY NOTICE UPON RETURNING TO MY CAR IN THE MORNING TO LEAVE FOR WORK OR RETURNING FROM BEING AWAY FROM IT ALL DAY. MY CAR INSURANCE HAS COVERED ALL BUT $100 OF THE BILLS OVER THE SPAN OF 2 YEARS, LUCKILY. BUT MY TIME IS VALUABLE. 2. RADIO/MULTIMEDIA SCREEN SOMETIMES DOESN'T COME ON WHEN I START THE CAR AND WON'T WORK UNTIL I TURN THE CAR OFF AND BACK ON LATER. 3. CHINCY MATERIAL, SEEMS TO DENT VEEEERY EASILY, DOES NOT LIVE UP TO HIGH STANDARDS AND DURABILITY THEY RAVE ABOUT. I'M NOT SURE WHAT ALL HAS DINGED MY CAR BUT IT IS WAY MORE FREQUENT THAN ANY OTHER CAR I'VE OWNED. I USUALLY NOTICE WALKING UP TO IT FROM BEING PARKED. COULD BE FROM DRIVING DOWN ROAD THOUGH. 4. BATTERY LIFE IS SHORT. CAR WAS NOT RUN FOR 5 DAYS AND BATTERY WAS DEAD. CLAIMS TO BE AN OUTDOORSY CAR SO WHY WOULD IT BE SET UP TO KILL THE BATTERY SO QUICKLY? MY DEALERSHIP UPDATED THE SOFTWARE AND GAVE ME A BIGGER BATTERY TO HELP "FIX" THAT ISSUE. *TR
Additional Notes:
1. DEFECT IN WINDSHIELDS OR FRAMING AREA. I'VE HAD 4 WINDSHIELD CRACK IN THE BOTTOM RIGHT AND HAVE REPLACED 3 SO FAR SINCE I BOUGHT IT. ADDING MY NAME AND CAR TO THE COMPLAINTS SAYING THE WINDSHIELDS IN THEIR SUBARU VEHICLES ARE DEFECTIVE AND ARE SPONTANEOUSLY CRACKING, AND BREAKING, SOMETIMES 'WITHIN WEEKS OR A FEW MONTHS OF PURCHASE.' I USUALLY NOTICE UPON RETURNING TO MY CAR IN THE MORNING TO LEAVE FOR WORK OR RETURNING FROM BEING AWAY FROM IT ALL DAY. MY CAR INSURANCE HAS COVERED ALL BUT $100 OF THE BILLS OVER THE SPAN OF 2 YEARS, LUCKILY. BUT MY TIME IS VALUABLE. 2. RADIO/MULTIMEDIA SCREEN SOMETIMES DOESN'T COME ON WHEN I START THE CAR AND WON'T WORK UNTIL I TURN THE CAR OFF AND BACK ON LATER. 3. CHINCY MATERIAL, SEEMS TO DENT VEEEERY EASILY, DOES NOT LIVE UP TO HIGH STANDARDS AND DURABILITY THEY RAVE ABOUT. I'M NOT SURE WHAT ALL HAS DINGED MY CAR BUT IT IS WAY MORE FREQUENT THAN ANY OTHER CAR I'VE OWNED. I USUALLY NOTICE WALKING UP TO IT FROM BEING PARKED. COULD BE FROM DRIVING DOWN ROAD THOUGH. 4. BATTERY LIFE IS SHORT. CAR WAS NOT RUN FOR 5 DAYS AND BATTERY WAS DEAD. CLAIMS TO BE AN OUTDOORSY CAR SO WHY WOULD IT BE SET UP TO KILL THE BATTERY SO QUICKLY? MY DEALERSHIP UPDATED THE SOFTWARE AND GAVE ME A BIGGER BATTERY TO HELP "FIX" THAT ISSUE. *TR
Mfg Campaign: 11327574
Recall Date: Jun 6, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. DEFECT IN WINDSHIELDS OR FRAMING AREA. I'VE HAD 4 WINDSHIELD CRACK IN THE BOTTOM RIGHT AND HAVE REPLACED 3 SO FAR SINCE I BOUGHT IT. ADDING MY NAME AND CAR TO THE COMPLAINTS SAYING THE WINDSHIELDS IN THEIR SUBARU VEHICLES ARE DEFECTIVE AND ARE SPONTANEOUSLY CRACKING, AND BREAKING, SOMETIMES 'WITHIN WEEKS OR A FEW MONTHS OF PURCHASE.' I USUALLY NOTICE UPON RETURNING TO MY CAR IN THE MORNING TO LEAVE FOR WORK OR RETURNING FROM BEING AWAY FROM IT ALL DAY. MY CAR INSURANCE HAS COVERED ALL BUT $100 OF THE BILLS OVER THE SPAN OF 2 YEARS, LUCKILY. BUT MY TIME IS VALUABLE. 2. RADIO/MULTIMEDIA SCREEN SOMETIMES DOESN'T COME ON WHEN I START THE CAR AND WON'T WORK UNTIL I TURN THE CAR OFF AND BACK ON LATER. 3. CHINCY MATERIAL, SEEMS TO DENT VEEEERY EASILY, DOES NOT LIVE UP TO HIGH STANDARDS AND DURABILITY THEY RAVE ABOUT. I'M NOT SURE WHAT ALL HAS DINGED MY CAR BUT IT IS WAY MORE FREQUENT THAN ANY OTHER CAR I'VE OWNED. I USUALLY NOTICE WALKING UP TO IT FROM BEING PARKED. COULD BE FROM DRIVING DOWN ROAD THOUGH. 4. BATTERY LIFE IS SHORT. CAR WAS NOT RUN FOR 5 DAYS AND BATTERY WAS DEAD. CLAIMS TO BE AN OUTDOORSY CAR SO WHY WOULD IT BE SET UP TO KILL THE BATTERY SO QUICKLY? MY DEALERSHIP UPDATED THE SOFTWARE AND GAVE ME A BIGGER BATTERY TO HELP "FIX" THAT ISSUE. *TR
Corrective Action:
1. DEFECT IN WINDSHIELDS OR FRAMING AREA. I'VE HAD 4 WINDSHIELD CRACK IN THE BOTTOM RIGHT AND HAVE REPLACED 3 SO FAR SINCE I BOUGHT IT. ADDING MY NAME AND CAR TO THE COMPLAINTS SAYING THE WINDSHIELDS IN THEIR SUBARU VEHICLES ARE DEFECTIVE AND ARE SPONTANEOUSLY CRACKING, AND BREAKING, SOMETIMES 'WITHIN WEEKS OR A FEW MONTHS OF PURCHASE.' I USUALLY NOTICE UPON RETURNING TO MY CAR IN THE MORNING TO LEAVE FOR WORK OR RETURNING FROM BEING AWAY FROM IT ALL DAY. MY CAR INSURANCE HAS COVERED ALL BUT $100 OF THE BILLS OVER THE SPAN OF 2 YEARS, LUCKILY. BUT MY TIME IS VALUABLE. 2. RADIO/MULTIMEDIA SCREEN SOMETIMES DOESN'T COME ON WHEN I START THE CAR AND WON'T WORK UNTIL I TURN THE CAR OFF AND BACK ON LATER. 3. CHINCY MATERIAL, SEEMS TO DENT VEEEERY EASILY, DOES NOT LIVE UP TO HIGH STANDARDS AND DURABILITY THEY RAVE ABOUT. I'M NOT SURE WHAT ALL HAS DINGED MY CAR BUT IT IS WAY MORE FREQUENT THAN ANY OTHER CAR I'VE OWNED. I USUALLY NOTICE WALKING UP TO IT FROM BEING PARKED. COULD BE FROM DRIVING DOWN ROAD THOUGH. 4. BATTERY LIFE IS SHORT. CAR WAS NOT RUN FOR 5 DAYS AND BATTERY WAS DEAD. CLAIMS TO BE AN OUTDOORSY CAR SO WHY WOULD IT BE SET UP TO KILL THE BATTERY SO QUICKLY? MY DEALERSHIP UPDATED THE SOFTWARE AND GAVE ME A BIGGER BATTERY TO HELP "FIX" THAT ISSUE. *TR
Additional Notes:
1. DEFECT IN WINDSHIELDS OR FRAMING AREA. I'VE HAD 4 WINDSHIELD CRACK IN THE BOTTOM RIGHT AND HAVE REPLACED 3 SO FAR SINCE I BOUGHT IT. ADDING MY NAME AND CAR TO THE COMPLAINTS SAYING THE WINDSHIELDS IN THEIR SUBARU VEHICLES ARE DEFECTIVE AND ARE SPONTANEOUSLY CRACKING, AND BREAKING, SOMETIMES 'WITHIN WEEKS OR A FEW MONTHS OF PURCHASE.' I USUALLY NOTICE UPON RETURNING TO MY CAR IN THE MORNING TO LEAVE FOR WORK OR RETURNING FROM BEING AWAY FROM IT ALL DAY. MY CAR INSURANCE HAS COVERED ALL BUT $100 OF THE BILLS OVER THE SPAN OF 2 YEARS, LUCKILY. BUT MY TIME IS VALUABLE. 2. RADIO/MULTIMEDIA SCREEN SOMETIMES DOESN'T COME ON WHEN I START THE CAR AND WON'T WORK UNTIL I TURN THE CAR OFF AND BACK ON LATER. 3. CHINCY MATERIAL, SEEMS TO DENT VEEEERY EASILY, DOES NOT LIVE UP TO HIGH STANDARDS AND DURABILITY THEY RAVE ABOUT. I'M NOT SURE WHAT ALL HAS DINGED MY CAR BUT IT IS WAY MORE FREQUENT THAN ANY OTHER CAR I'VE OWNED. I USUALLY NOTICE WALKING UP TO IT FROM BEING PARKED. COULD BE FROM DRIVING DOWN ROAD THOUGH. 4. BATTERY LIFE IS SHORT. CAR WAS NOT RUN FOR 5 DAYS AND BATTERY WAS DEAD. CLAIMS TO BE AN OUTDOORSY CAR SO WHY WOULD IT BE SET UP TO KILL THE BATTERY SO QUICKLY? MY DEALERSHIP UPDATED THE SOFTWARE AND GAVE ME A BIGGER BATTERY TO HELP "FIX" THAT ISSUE. *TR
Mfg Campaign: 11327574
Recall Date: Jun 6, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
1. DEFECT IN WINDSHIELDS OR FRAMING AREA. I'VE HAD 4 WINDSHIELD CRACK IN THE BOTTOM RIGHT AND HAVE REPLACED 3 SO FAR SINCE I BOUGHT IT. ADDING MY NAME AND CAR TO THE COMPLAINTS SAYING THE WINDSHIELDS IN THEIR SUBARU VEHICLES ARE DEFECTIVE AND ARE SPONTANEOUSLY CRACKING, AND BREAKING, SOMETIMES 'WITHIN WEEKS OR A FEW MONTHS OF PURCHASE.' I USUALLY NOTICE UPON RETURNING TO MY CAR IN THE MORNING TO LEAVE FOR WORK OR RETURNING FROM BEING AWAY FROM IT ALL DAY. MY CAR INSURANCE HAS COVERED ALL BUT $100 OF THE BILLS OVER THE SPAN OF 2 YEARS, LUCKILY. BUT MY TIME IS VALUABLE. 2. RADIO/MULTIMEDIA SCREEN SOMETIMES DOESN'T COME ON WHEN I START THE CAR AND WON'T WORK UNTIL I TURN THE CAR OFF AND BACK ON LATER. 3. CHINCY MATERIAL, SEEMS TO DENT VEEEERY EASILY, DOES NOT LIVE UP TO HIGH STANDARDS AND DURABILITY THEY RAVE ABOUT. I'M NOT SURE WHAT ALL HAS DINGED MY CAR BUT IT IS WAY MORE FREQUENT THAN ANY OTHER CAR I'VE OWNED. I USUALLY NOTICE WALKING UP TO IT FROM BEING PARKED. COULD BE FROM DRIVING DOWN ROAD THOUGH. 4. BATTERY LIFE IS SHORT. CAR WAS NOT RUN FOR 5 DAYS AND BATTERY WAS DEAD. CLAIMS TO BE AN OUTDOORSY CAR SO WHY WOULD IT BE SET UP TO KILL THE BATTERY SO QUICKLY? MY DEALERSHIP UPDATED THE SOFTWARE AND GAVE ME A BIGGER BATTERY TO HELP "FIX" THAT ISSUE. *TR
Corrective Action:
1. DEFECT IN WINDSHIELDS OR FRAMING AREA. I'VE HAD 4 WINDSHIELD CRACK IN THE BOTTOM RIGHT AND HAVE REPLACED 3 SO FAR SINCE I BOUGHT IT. ADDING MY NAME AND CAR TO THE COMPLAINTS SAYING THE WINDSHIELDS IN THEIR SUBARU VEHICLES ARE DEFECTIVE AND ARE SPONTANEOUSLY CRACKING, AND BREAKING, SOMETIMES 'WITHIN WEEKS OR A FEW MONTHS OF PURCHASE.' I USUALLY NOTICE UPON RETURNING TO MY CAR IN THE MORNING TO LEAVE FOR WORK OR RETURNING FROM BEING AWAY FROM IT ALL DAY. MY CAR INSURANCE HAS COVERED ALL BUT $100 OF THE BILLS OVER THE SPAN OF 2 YEARS, LUCKILY. BUT MY TIME IS VALUABLE. 2. RADIO/MULTIMEDIA SCREEN SOMETIMES DOESN'T COME ON WHEN I START THE CAR AND WON'T WORK UNTIL I TURN THE CAR OFF AND BACK ON LATER. 3. CHINCY MATERIAL, SEEMS TO DENT VEEEERY EASILY, DOES NOT LIVE UP TO HIGH STANDARDS AND DURABILITY THEY RAVE ABOUT. I'M NOT SURE WHAT ALL HAS DINGED MY CAR BUT IT IS WAY MORE FREQUENT THAN ANY OTHER CAR I'VE OWNED. I USUALLY NOTICE WALKING UP TO IT FROM BEING PARKED. COULD BE FROM DRIVING DOWN ROAD THOUGH. 4. BATTERY LIFE IS SHORT. CAR WAS NOT RUN FOR 5 DAYS AND BATTERY WAS DEAD. CLAIMS TO BE AN OUTDOORSY CAR SO WHY WOULD IT BE SET UP TO KILL THE BATTERY SO QUICKLY? MY DEALERSHIP UPDATED THE SOFTWARE AND GAVE ME A BIGGER BATTERY TO HELP "FIX" THAT ISSUE. *TR
Additional Notes:
1. DEFECT IN WINDSHIELDS OR FRAMING AREA. I'VE HAD 4 WINDSHIELD CRACK IN THE BOTTOM RIGHT AND HAVE REPLACED 3 SO FAR SINCE I BOUGHT IT. ADDING MY NAME AND CAR TO THE COMPLAINTS SAYING THE WINDSHIELDS IN THEIR SUBARU VEHICLES ARE DEFECTIVE AND ARE SPONTANEOUSLY CRACKING, AND BREAKING, SOMETIMES 'WITHIN WEEKS OR A FEW MONTHS OF PURCHASE.' I USUALLY NOTICE UPON RETURNING TO MY CAR IN THE MORNING TO LEAVE FOR WORK OR RETURNING FROM BEING AWAY FROM IT ALL DAY. MY CAR INSURANCE HAS COVERED ALL BUT $100 OF THE BILLS OVER THE SPAN OF 2 YEARS, LUCKILY. BUT MY TIME IS VALUABLE. 2. RADIO/MULTIMEDIA SCREEN SOMETIMES DOESN'T COME ON WHEN I START THE CAR AND WON'T WORK UNTIL I TURN THE CAR OFF AND BACK ON LATER. 3. CHINCY MATERIAL, SEEMS TO DENT VEEEERY EASILY, DOES NOT LIVE UP TO HIGH STANDARDS AND DURABILITY THEY RAVE ABOUT. I'M NOT SURE WHAT ALL HAS DINGED MY CAR BUT IT IS WAY MORE FREQUENT THAN ANY OTHER CAR I'VE OWNED. I USUALLY NOTICE WALKING UP TO IT FROM BEING PARKED. COULD BE FROM DRIVING DOWN ROAD THOUGH. 4. BATTERY LIFE IS SHORT. CAR WAS NOT RUN FOR 5 DAYS AND BATTERY WAS DEAD. CLAIMS TO BE AN OUTDOORSY CAR SO WHY WOULD IT BE SET UP TO KILL THE BATTERY SO QUICKLY? MY DEALERSHIP UPDATED THE SOFTWARE AND GAVE ME A BIGGER BATTERY TO HELP "FIX" THAT ISSUE. *TR
Mfg Campaign: 11327574
Recall Date: Jun 6, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY WAS DEAD IN MAY 2020. PURCHASED NEW BATTERY 5/28/2020. NEW BATTERY WAS DEAD 6/4/2020. NEW BATTERY HAD LASTED ONLY 7 DAYS. *TR
Corrective Action:
BATTERY WAS DEAD IN MAY 2020. PURCHASED NEW BATTERY 5/28/2020. NEW BATTERY WAS DEAD 6/4/2020. NEW BATTERY HAD LASTED ONLY 7 DAYS. *TR
Additional Notes:
BATTERY WAS DEAD IN MAY 2020. PURCHASED NEW BATTERY 5/28/2020. NEW BATTERY WAS DEAD 6/4/2020. NEW BATTERY HAD LASTED ONLY 7 DAYS. *TR
Mfg Campaign: 11327252
Recall Date: Jun 4, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY SUBARU OUTBACK 2018 WINDSHIELD CRACKED AGAIN AFTER JUST A FEW WEEKS INTO GETTING IT PREVIOUSLY REPLACED. THE SAME THING HAPPEN AS THE PREVIOUS TIME, A VERY SMALL ROCK CAUSED A HUGE CRACK TO THE WINDSHIELD GOING AT MODERATELY SLOW SPEED ENTERING THE FREE WAY. SUBARU REPLACED THE FIRST ONE FREE OF CHARGE BECAUSE THEY KNEW AN ONGOING CLASS ACTION LAWSUIT WAS IN PLACE, BUT STATES THAT ANY FURTHER ISSUES WILL BE OUT OF MY POCKET. THE WINDSHIELDS THAT ARE BEING PROVIDED AS REPLACEMENTS ALL HAVE THE SAME ISSUES OF CRACKING VERY EASILY. *TR
Corrective Action:
MY SUBARU OUTBACK 2018 WINDSHIELD CRACKED AGAIN AFTER JUST A FEW WEEKS INTO GETTING IT PREVIOUSLY REPLACED. THE SAME THING HAPPEN AS THE PREVIOUS TIME, A VERY SMALL ROCK CAUSED A HUGE CRACK TO THE WINDSHIELD GOING AT MODERATELY SLOW SPEED ENTERING THE FREE WAY. SUBARU REPLACED THE FIRST ONE FREE OF CHARGE BECAUSE THEY KNEW AN ONGOING CLASS ACTION LAWSUIT WAS IN PLACE, BUT STATES THAT ANY FURTHER ISSUES WILL BE OUT OF MY POCKET. THE WINDSHIELDS THAT ARE BEING PROVIDED AS REPLACEMENTS ALL HAVE THE SAME ISSUES OF CRACKING VERY EASILY. *TR
Additional Notes:
MY SUBARU OUTBACK 2018 WINDSHIELD CRACKED AGAIN AFTER JUST A FEW WEEKS INTO GETTING IT PREVIOUSLY REPLACED. THE SAME THING HAPPEN AS THE PREVIOUS TIME, A VERY SMALL ROCK CAUSED A HUGE CRACK TO THE WINDSHIELD GOING AT MODERATELY SLOW SPEED ENTERING THE FREE WAY. SUBARU REPLACED THE FIRST ONE FREE OF CHARGE BECAUSE THEY KNEW AN ONGOING CLASS ACTION LAWSUIT WAS IN PLACE, BUT STATES THAT ANY FURTHER ISSUES WILL BE OUT OF MY POCKET. THE WINDSHIELDS THAT ARE BEING PROVIDED AS REPLACEMENTS ALL HAVE THE SAME ISSUES OF CRACKING VERY EASILY. *TR
Mfg Campaign: 11327104
Recall Date: Jun 3, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
MY SUBARU OUTBACK 2018 WINDSHIELD CRACKED AGAIN AFTER JUST A FEW WEEKS INTO GETTING IT PREVIOUSLY REPLACED. THE SAME THING HAPPEN AS THE PREVIOUS TIME, A VERY SMALL ROCK CAUSED A HUGE CRACK TO THE WINDSHIELD GOING AT MODERATELY SLOW SPEED ENTERING THE FREE WAY. SUBARU REPLACED THE FIRST ONE FREE OF CHARGE BECAUSE THEY KNEW AN ONGOING CLASS ACTION LAWSUIT WAS IN PLACE, BUT STATES THAT ANY FURTHER ISSUES WILL BE OUT OF MY POCKET. THE WINDSHIELDS THAT ARE BEING PROVIDED AS REPLACEMENTS ALL HAVE THE SAME ISSUES OF CRACKING VERY EASILY. *TR
Corrective Action:
MY SUBARU OUTBACK 2018 WINDSHIELD CRACKED AGAIN AFTER JUST A FEW WEEKS INTO GETTING IT PREVIOUSLY REPLACED. THE SAME THING HAPPEN AS THE PREVIOUS TIME, A VERY SMALL ROCK CAUSED A HUGE CRACK TO THE WINDSHIELD GOING AT MODERATELY SLOW SPEED ENTERING THE FREE WAY. SUBARU REPLACED THE FIRST ONE FREE OF CHARGE BECAUSE THEY KNEW AN ONGOING CLASS ACTION LAWSUIT WAS IN PLACE, BUT STATES THAT ANY FURTHER ISSUES WILL BE OUT OF MY POCKET. THE WINDSHIELDS THAT ARE BEING PROVIDED AS REPLACEMENTS ALL HAVE THE SAME ISSUES OF CRACKING VERY EASILY. *TR
Additional Notes:
MY SUBARU OUTBACK 2018 WINDSHIELD CRACKED AGAIN AFTER JUST A FEW WEEKS INTO GETTING IT PREVIOUSLY REPLACED. THE SAME THING HAPPEN AS THE PREVIOUS TIME, A VERY SMALL ROCK CAUSED A HUGE CRACK TO THE WINDSHIELD GOING AT MODERATELY SLOW SPEED ENTERING THE FREE WAY. SUBARU REPLACED THE FIRST ONE FREE OF CHARGE BECAUSE THEY KNEW AN ONGOING CLASS ACTION LAWSUIT WAS IN PLACE, BUT STATES THAT ANY FURTHER ISSUES WILL BE OUT OF MY POCKET. THE WINDSHIELDS THAT ARE BEING PROVIDED AS REPLACEMENTS ALL HAVE THE SAME ISSUES OF CRACKING VERY EASILY. *TR
Mfg Campaign: 11327104
Recall Date: Jun 3, 2020
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