SUBARU OUTBACK 2018

Complete listing of complaints and recalls for this vehicle

942
Complaints
13
Recalls

Complaints & Recalls

942 Complaints 13 Recalls

Official Safety Recalls - Important!

13 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Subaru Of America, Inc.
NHTSA Campaign: 21V587000 SAFETY RECALL
176K Vehicles Affected
Recall Date: Jul 29, 2021
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRG-21
Notice Date: Sep 24, 2021
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
NHTSA Campaign: 18V935000 SAFETY RECALL
71.2K Vehicles Affected
Recall Date: Dec 31, 2018
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
Failure to display the rearview image while backing up increases the risk of crash.
FREE Recall Solution:
Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTZ-85.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WTZ-85
Notice Date: Feb 5, 2019
Recall Date: Dec 31, 2018
Subaru Of America, Inc.
NHTSA Campaign: 18V773000 SAFETY RECALL
228.6K Vehicles Affected
Recall Date: Nov 1, 2018
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.

Potential Risk:
The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WTW-82
Notice Date: Feb 20, 2019
Recall Date: Nov 1, 2018

Consumer Complaints

942 Complaints
Subaru Of America, Inc.
Campaign: 11397592 Other
Feb 23, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WINDSHIELD CRACKED TWICE IN THE LAST SIX MONTHS AFTER GETTING HIT BY SMALL PEBBLE WHILE DRIVING WITHIN SPEED LIMIT ON HIGHWAY.

Corrective Action:

WINDSHIELD CRACKED TWICE IN THE LAST SIX MONTHS AFTER GETTING HIT BY SMALL PEBBLE WHILE DRIVING WITHIN SPEED LIMIT ON HIGHWAY.

Additional Notes:

WINDSHIELD CRACKED TWICE IN THE LAST SIX MONTHS AFTER GETTING HIT BY SMALL PEBBLE WHILE DRIVING WITHIN SPEED LIMIT ON HIGHWAY.

Manufacturer: SUBARU
Mfg Campaign: 11397592
Notice Date: Feb 23, 2021
Recall Date: Feb 23, 2021
Subaru Of America, Inc.
Campaign: 11397470 Other
Feb 22, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

VEHICLE PARKED IN THE GARAGE OVERNIGHT. BATTERY KEEPS DYING WITHOUT KNOWN CAUSE. NOTHING LEFT ON. I'VE HAD 2 NEW BATTERIES INSTALLED IN THE LAST 4 MONTHS AND THEY KEEP DYING WITHOUT EXPLANATION. SOMETIMES FINE FOR A COUPLE OF WEEKS, THEN IT DIES EVERY 2-3 DAYS. NOTHING IS LEFT ON. CLASS ACTION LAW SUIT NEEDED!!!

Corrective Action:

VEHICLE PARKED IN THE GARAGE OVERNIGHT. BATTERY KEEPS DYING WITHOUT KNOWN CAUSE. NOTHING LEFT ON. I'VE HAD 2 NEW BATTERIES INSTALLED IN THE LAST 4 MONTHS AND THEY KEEP DYING WITHOUT EXPLANATION. SOMETIMES FINE FOR A COUPLE OF WEEKS, THEN IT DIES EVERY 2-3 DAYS. NOTHING IS LEFT ON. CLASS ACTION LAW SUIT NEEDED!!!

Additional Notes:

VEHICLE PARKED IN THE GARAGE OVERNIGHT. BATTERY KEEPS DYING WITHOUT KNOWN CAUSE. NOTHING LEFT ON. I'VE HAD 2 NEW BATTERIES INSTALLED IN THE LAST 4 MONTHS AND THEY KEEP DYING WITHOUT EXPLANATION. SOMETIMES FINE FOR A COUPLE OF WEEKS, THEN IT DIES EVERY 2-3 DAYS. NOTHING IS LEFT ON. CLASS ACTION LAW SUIT NEEDED!!!

Manufacturer: SUBARU
Mfg Campaign: 11397470
Notice Date: Feb 22, 2021
Recall Date: Feb 22, 2021
Subaru Of America, Inc.
Campaign: 11397125 Other
Feb 20, 2021
Defect Description:

ENGINE

Potential Consequences:

DURING FISH-TAILING ON A SLICK ROAD THE ENGINE ACCELERATED WITHOUT PUSHING ON THE GAS PEDAL.

Corrective Action:

DURING FISH-TAILING ON A SLICK ROAD THE ENGINE ACCELERATED WITHOUT PUSHING ON THE GAS PEDAL.

Additional Notes:

DURING FISH-TAILING ON A SLICK ROAD THE ENGINE ACCELERATED WITHOUT PUSHING ON THE GAS PEDAL.

Manufacturer: SUBARU
Mfg Campaign: 11397125
Notice Date: Feb 20, 2021
Recall Date: Feb 20, 2021
Subaru Of America, Inc.
Campaign: 11397021 Other
Feb 19, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

THE FRONT WINDSHIELD DEVELOPS CRACKS AND STAR CHIPS FOR NO APPARENT REASON. HAD IT REPAIRED WITH HANSON AUTO GLASS 3 DIFFERENT OCCASIONS IN THE 2 YEARS OF OWNERSHIP. ONLY ABLE TO FIND 2 OF 3 PICTURES OF REPAIR PAPERWORK.

Corrective Action:

THE FRONT WINDSHIELD DEVELOPS CRACKS AND STAR CHIPS FOR NO APPARENT REASON. HAD IT REPAIRED WITH HANSON AUTO GLASS 3 DIFFERENT OCCASIONS IN THE 2 YEARS OF OWNERSHIP. ONLY ABLE TO FIND 2 OF 3 PICTURES OF REPAIR PAPERWORK.

Additional Notes:

THE FRONT WINDSHIELD DEVELOPS CRACKS AND STAR CHIPS FOR NO APPARENT REASON. HAD IT REPAIRED WITH HANSON AUTO GLASS 3 DIFFERENT OCCASIONS IN THE 2 YEARS OF OWNERSHIP. ONLY ABLE TO FIND 2 OF 3 PICTURES OF REPAIR PAPERWORK.

Manufacturer: SUBARU
Mfg Campaign: 11397021
Notice Date: Feb 19, 2021
Recall Date: Feb 19, 2021
Subaru Of America, Inc.
Campaign: 11396689 Other
Feb 17, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WELL IT WAS 25BELOW HERE AND MY WINDSHIELD CRACKED ON ITS OWN WHILE IN THE SCHOOLTEACHERS PARKING LOT.

Corrective Action:

WELL IT WAS 25BELOW HERE AND MY WINDSHIELD CRACKED ON ITS OWN WHILE IN THE SCHOOLTEACHERS PARKING LOT.

Additional Notes:

WELL IT WAS 25BELOW HERE AND MY WINDSHIELD CRACKED ON ITS OWN WHILE IN THE SCHOOLTEACHERS PARKING LOT.

Manufacturer: SUBARU
Mfg Campaign: 11396689
Notice Date: Feb 17, 2021
Recall Date: Feb 17, 2021
Subaru Of America, Inc.
Campaign: 11396343 Other
Feb 15, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

CAR WAS PURCHASED IN JUNE 2018. PERIDICALLY OVER THE FIRST TWO YEARS OF OWNERSHIP THE BATTERY WOULD DIE AND THE CAR WOULD REQUIRE A JUMP TO START. SINCE THE ONSET OF THE COVID PANDEMIC - WITH THE CAR LEFT UNUSED (IN A GARAGE) FOR MORE EXTENDED PERIODS - THE BATTERY DIES FREQUENTLY, EACH TIME REQUIRING A JUMP TO START. NOW, IF THE CAR IS NOT STARTED AT LEAST ONCE EVERY 1-2 DAYS THE BATTERY WILL BE DEAD.

Corrective Action:

CAR WAS PURCHASED IN JUNE 2018. PERIDICALLY OVER THE FIRST TWO YEARS OF OWNERSHIP THE BATTERY WOULD DIE AND THE CAR WOULD REQUIRE A JUMP TO START. SINCE THE ONSET OF THE COVID PANDEMIC - WITH THE CAR LEFT UNUSED (IN A GARAGE) FOR MORE EXTENDED PERIODS - THE BATTERY DIES FREQUENTLY, EACH TIME REQUIRING A JUMP TO START. NOW, IF THE CAR IS NOT STARTED AT LEAST ONCE EVERY 1-2 DAYS THE BATTERY WILL BE DEAD.

Additional Notes:

CAR WAS PURCHASED IN JUNE 2018. PERIDICALLY OVER THE FIRST TWO YEARS OF OWNERSHIP THE BATTERY WOULD DIE AND THE CAR WOULD REQUIRE A JUMP TO START. SINCE THE ONSET OF THE COVID PANDEMIC - WITH THE CAR LEFT UNUSED (IN A GARAGE) FOR MORE EXTENDED PERIODS - THE BATTERY DIES FREQUENTLY, EACH TIME REQUIRING A JUMP TO START. NOW, IF THE CAR IS NOT STARTED AT LEAST ONCE EVERY 1-2 DAYS THE BATTERY WILL BE DEAD.

Manufacturer: SUBARU
Mfg Campaign: 11396343
Notice Date: Feb 15, 2021
Recall Date: Feb 15, 2021
Subaru Of America, Inc.
Campaign: 11396171 Other
Feb 14, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I STARTED MY CAR WHEN I WAS 0 DEGREES OUTSIDE. IT STARTED BUT AFTER DRIVING 15 MINUTES I SHUT IT OFF. STARTED IT 10 MINUTES LATER AND THE BATTERY WAS NEARLY DEAD. I HAD TO DRIVE THE CAR HOME IN LIMP MODE. THIS IS THE 2ND BATTERY IN MY 2018 SUBARU AND THE CAR IS ONLY 2.5 YEARS OLD AND HAS 54,000 MILES. THE BATTERY IN THESE CARS ARE KNOW TO DIE QUICKLY AND SUBARU WON'T RESOLVE THE ISSUE.

Corrective Action:

I STARTED MY CAR WHEN I WAS 0 DEGREES OUTSIDE. IT STARTED BUT AFTER DRIVING 15 MINUTES I SHUT IT OFF. STARTED IT 10 MINUTES LATER AND THE BATTERY WAS NEARLY DEAD. I HAD TO DRIVE THE CAR HOME IN LIMP MODE. THIS IS THE 2ND BATTERY IN MY 2018 SUBARU AND THE CAR IS ONLY 2.5 YEARS OLD AND HAS 54,000 MILES. THE BATTERY IN THESE CARS ARE KNOW TO DIE QUICKLY AND SUBARU WON'T RESOLVE THE ISSUE.

Additional Notes:

I STARTED MY CAR WHEN I WAS 0 DEGREES OUTSIDE. IT STARTED BUT AFTER DRIVING 15 MINUTES I SHUT IT OFF. STARTED IT 10 MINUTES LATER AND THE BATTERY WAS NEARLY DEAD. I HAD TO DRIVE THE CAR HOME IN LIMP MODE. THIS IS THE 2ND BATTERY IN MY 2018 SUBARU AND THE CAR IS ONLY 2.5 YEARS OLD AND HAS 54,000 MILES. THE BATTERY IN THESE CARS ARE KNOW TO DIE QUICKLY AND SUBARU WON'T RESOLVE THE ISSUE.

Manufacturer: SUBARU
Mfg Campaign: 11396171
Notice Date: Feb 14, 2021
Recall Date: Feb 14, 2021
Subaru Of America, Inc.
Campaign: 11395138 Other
Feb 8, 2021
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT WINDSHIELD SUDDENLY CRACKED ON THE PASSENGER'S SIDE WITHOUT IMPACT. THE NEXT DAY THE CRACK CONTINUED TO EXPAND. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

Corrective Action:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT WINDSHIELD SUDDENLY CRACKED ON THE PASSENGER'S SIDE WITHOUT IMPACT. THE NEXT DAY THE CRACK CONTINUED TO EXPAND. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

Additional Notes:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT WINDSHIELD SUDDENLY CRACKED ON THE PASSENGER'S SIDE WITHOUT IMPACT. THE NEXT DAY THE CRACK CONTINUED TO EXPAND. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

Manufacturer: SUBARU
Mfg Campaign: 11395138
Notice Date: Feb 8, 2021
Recall Date: Feb 8, 2021
Subaru Of America, Inc.
Campaign: 11395227 Other
Feb 8, 2021
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE WINDSHIELD CRACKED AFTER AN UNKNOWN OBJECT STRUCK THE WINDSHIELD. ON ANOTHER OCCASION, WHILE THE VEHICLE WAS PARKED, THE WINDSHIELD CRACKED WITHOUT IMPACT. THE CONTACT STATED THAT AFTER THE WINDSHIELD WAS REPLACED, HE BECAME AWARE THAT THE REPLACEMENT WINDSHIELD WAS ALSO CRACKED. THE TECHNICIAN RETURNED TO REPLACE THE WINDSHIELD AND STATED THAT THE WINDSHIELD WAS CRACKED BY THE PLASTIC TRIM USED FOR THE WINDSHIELD SUPPORT. THE CONTACT STATED THAT THE WINDSHIELD WAS BEING REPLACED FOR THE THIRD TIME. THE CONTACT WAS CONCERNED FOR THE SAFETY OF THE OCCUPANTS RIDING IN THE VEHICLE AFTER LEARNING THAT THE PLASTIC TRIM WAS ABLE TO CRACK THE WINDSHIELD. NEITHER THE MANUFACTURER NOR AN AUTHORIZED DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Corrective Action:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE WINDSHIELD CRACKED AFTER AN UNKNOWN OBJECT STRUCK THE WINDSHIELD. ON ANOTHER OCCASION, WHILE THE VEHICLE WAS PARKED, THE WINDSHIELD CRACKED WITHOUT IMPACT. THE CONTACT STATED THAT AFTER THE WINDSHIELD WAS REPLACED, HE BECAME AWARE THAT THE REPLACEMENT WINDSHIELD WAS ALSO CRACKED. THE TECHNICIAN RETURNED TO REPLACE THE WINDSHIELD AND STATED THAT THE WINDSHIELD WAS CRACKED BY THE PLASTIC TRIM USED FOR THE WINDSHIELD SUPPORT. THE CONTACT STATED THAT THE WINDSHIELD WAS BEING REPLACED FOR THE THIRD TIME. THE CONTACT WAS CONCERNED FOR THE SAFETY OF THE OCCUPANTS RIDING IN THE VEHICLE AFTER LEARNING THAT THE PLASTIC TRIM WAS ABLE TO CRACK THE WINDSHIELD. NEITHER THE MANUFACTURER NOR AN AUTHORIZED DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Additional Notes:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE WINDSHIELD CRACKED AFTER AN UNKNOWN OBJECT STRUCK THE WINDSHIELD. ON ANOTHER OCCASION, WHILE THE VEHICLE WAS PARKED, THE WINDSHIELD CRACKED WITHOUT IMPACT. THE CONTACT STATED THAT AFTER THE WINDSHIELD WAS REPLACED, HE BECAME AWARE THAT THE REPLACEMENT WINDSHIELD WAS ALSO CRACKED. THE TECHNICIAN RETURNED TO REPLACE THE WINDSHIELD AND STATED THAT THE WINDSHIELD WAS CRACKED BY THE PLASTIC TRIM USED FOR THE WINDSHIELD SUPPORT. THE CONTACT STATED THAT THE WINDSHIELD WAS BEING REPLACED FOR THE THIRD TIME. THE CONTACT WAS CONCERNED FOR THE SAFETY OF THE OCCUPANTS RIDING IN THE VEHICLE AFTER LEARNING THAT THE PLASTIC TRIM WAS ABLE TO CRACK THE WINDSHIELD. NEITHER THE MANUFACTURER NOR AN AUTHORIZED DEALER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Manufacturer: SUBARU
Mfg Campaign: 11395227
Notice Date: Feb 8, 2021
Recall Date: Feb 8, 2021
Subaru Of America, Inc.
Campaign: 11395315 Other
Feb 8, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

MY WIFE WAS DRIVING HER 2018 SUBARU OUTBACK ON THE HIGHWAY. IT WAS NOT A PARTICULARLY HOT OR COLD DAY. SHE HEARD A CRACKING SOUND, WHEN SHE STOPPED SHE NOTICED A 3 INCH CRACK IN HER WINDSHIELD. THE CRACK WAS LOCATED ABOUT HALFWAY UP THE WINDSHIELD AND ON THE PASSENGERS SIDE. OVER THE NEXT DAY THE CRACK GREW AND GREW IN SEVERAL DIRECTIONS. MY WIFE TOOK THE CAR TO THE DEALER ON JAN 21, 2021 AND ASKED THEM ABOUT REPLACEMENT AND THEY TOLD HER THAT THEY DID NOT REPLACE WINDSHIELDS. IT WAS UNSAFE TO DRIVE SO I HAD TO HAVE THE WINDSHIELD REPLACED. THE COST WAS $1279.83.

Corrective Action:

MY WIFE WAS DRIVING HER 2018 SUBARU OUTBACK ON THE HIGHWAY. IT WAS NOT A PARTICULARLY HOT OR COLD DAY. SHE HEARD A CRACKING SOUND, WHEN SHE STOPPED SHE NOTICED A 3 INCH CRACK IN HER WINDSHIELD. THE CRACK WAS LOCATED ABOUT HALFWAY UP THE WINDSHIELD AND ON THE PASSENGERS SIDE. OVER THE NEXT DAY THE CRACK GREW AND GREW IN SEVERAL DIRECTIONS. MY WIFE TOOK THE CAR TO THE DEALER ON JAN 21, 2021 AND ASKED THEM ABOUT REPLACEMENT AND THEY TOLD HER THAT THEY DID NOT REPLACE WINDSHIELDS. IT WAS UNSAFE TO DRIVE SO I HAD TO HAVE THE WINDSHIELD REPLACED. THE COST WAS $1279.83.

Additional Notes:

MY WIFE WAS DRIVING HER 2018 SUBARU OUTBACK ON THE HIGHWAY. IT WAS NOT A PARTICULARLY HOT OR COLD DAY. SHE HEARD A CRACKING SOUND, WHEN SHE STOPPED SHE NOTICED A 3 INCH CRACK IN HER WINDSHIELD. THE CRACK WAS LOCATED ABOUT HALFWAY UP THE WINDSHIELD AND ON THE PASSENGERS SIDE. OVER THE NEXT DAY THE CRACK GREW AND GREW IN SEVERAL DIRECTIONS. MY WIFE TOOK THE CAR TO THE DEALER ON JAN 21, 2021 AND ASKED THEM ABOUT REPLACEMENT AND THEY TOLD HER THAT THEY DID NOT REPLACE WINDSHIELDS. IT WAS UNSAFE TO DRIVE SO I HAD TO HAVE THE WINDSHIELD REPLACED. THE COST WAS $1279.83.

Manufacturer: SUBARU
Mfg Campaign: 11395315
Notice Date: Feb 8, 2021
Recall Date: Feb 8, 2021
Subaru Of America, Inc.
Campaign: 11394734 Other
Feb 4, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

AFTER JUST UNDER 2 YEARS OF OWNERSHIP, I STARTED NOTICING THAT THE BATTERY WAS A BIT WEAK WHEN STARTING. SINCE IT WAS OUT OF WARRANTY DUE TO MILEAGE, I TOOK IT TO A PRIVATE MECHANIC FOR IT'S 60K MILE CHECK UP. HE FOUND THE BATTERY WAS WEAK AND REPLACED IT. SINCE THEN, I AN STILL HAVING THE LOW BATTERY ISSUE. IF I DO NOT START THE VEHICLE IN 2.5 DAYS, THE BATTERY IS TOO WEEK TO PERFORM.

Corrective Action:

AFTER JUST UNDER 2 YEARS OF OWNERSHIP, I STARTED NOTICING THAT THE BATTERY WAS A BIT WEAK WHEN STARTING. SINCE IT WAS OUT OF WARRANTY DUE TO MILEAGE, I TOOK IT TO A PRIVATE MECHANIC FOR IT'S 60K MILE CHECK UP. HE FOUND THE BATTERY WAS WEAK AND REPLACED IT. SINCE THEN, I AN STILL HAVING THE LOW BATTERY ISSUE. IF I DO NOT START THE VEHICLE IN 2.5 DAYS, THE BATTERY IS TOO WEEK TO PERFORM.

Additional Notes:

AFTER JUST UNDER 2 YEARS OF OWNERSHIP, I STARTED NOTICING THAT THE BATTERY WAS A BIT WEAK WHEN STARTING. SINCE IT WAS OUT OF WARRANTY DUE TO MILEAGE, I TOOK IT TO A PRIVATE MECHANIC FOR IT'S 60K MILE CHECK UP. HE FOUND THE BATTERY WAS WEAK AND REPLACED IT. SINCE THEN, I AN STILL HAVING THE LOW BATTERY ISSUE. IF I DO NOT START THE VEHICLE IN 2.5 DAYS, THE BATTERY IS TOO WEEK TO PERFORM.

Manufacturer: SUBARU
Mfg Campaign: 11394734
Notice Date: Feb 4, 2021
Recall Date: Feb 4, 2021
Subaru Of America, Inc.
Campaign: 11394477 Other
Feb 3, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

CRACK APPEARED IN RIGHT SIDE OF WINDSHIELD FOR NO REASON AS OUTBACK HAD BEEN SITTING PARKED THE DRIVEWAY FOR 5 DAYS. IT IS ABOUT 6' LONG FROM LEFT TO RIGHT THEN TURNS RIGHT OR DOWNWARD ABOUT 3'.

Corrective Action:

CRACK APPEARED IN RIGHT SIDE OF WINDSHIELD FOR NO REASON AS OUTBACK HAD BEEN SITTING PARKED THE DRIVEWAY FOR 5 DAYS. IT IS ABOUT 6' LONG FROM LEFT TO RIGHT THEN TURNS RIGHT OR DOWNWARD ABOUT 3'.

Additional Notes:

CRACK APPEARED IN RIGHT SIDE OF WINDSHIELD FOR NO REASON AS OUTBACK HAD BEEN SITTING PARKED THE DRIVEWAY FOR 5 DAYS. IT IS ABOUT 6' LONG FROM LEFT TO RIGHT THEN TURNS RIGHT OR DOWNWARD ABOUT 3'.

Manufacturer: SUBARU
Mfg Campaign: 11394477
Notice Date: Feb 3, 2021
Recall Date: Feb 3, 2021
Subaru Of America, Inc.
Campaign: 11394384 Other
Feb 2, 2021
Defect Description:

STRUCTURE:BODY

Potential Consequences:

MOONROOF EXPLODED.

Corrective Action:

MOONROOF EXPLODED.

Additional Notes:

MOONROOF EXPLODED.

Manufacturer: SUBARU
Mfg Campaign: 11394384
Notice Date: Feb 2, 2021
Recall Date: Feb 2, 2021
Subaru Of America, Inc.
Campaign: 11390475 Other
Jan 28, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

MY WINDSHIELD JUST CRACKED. IT WAS NOT HIT BY A ROCK OR ROAD DEBRIS, NOR WAS INVOLVED IN AN ACCIDENT/CRASH. THE VEHICLE WAS IN MOTION, CRUISING ON A WELL-MAINTAINED ROAD FREE OF DEBRIS AND POTHOLES. THERE WERE NO VEHICLES IN FRONT OR AROUND MY VEHICLE. SPEED WAS ABOUT 45 MPH. THIS IS A COMMON PROBLEM WITH SUBARU CARS, AND SEEMS THAT THERE ARE OUT THERE INITIATIVES FOR A LAWSUIT AGAINST SUBARU.

Corrective Action:

MY WINDSHIELD JUST CRACKED. IT WAS NOT HIT BY A ROCK OR ROAD DEBRIS, NOR WAS INVOLVED IN AN ACCIDENT/CRASH. THE VEHICLE WAS IN MOTION, CRUISING ON A WELL-MAINTAINED ROAD FREE OF DEBRIS AND POTHOLES. THERE WERE NO VEHICLES IN FRONT OR AROUND MY VEHICLE. SPEED WAS ABOUT 45 MPH. THIS IS A COMMON PROBLEM WITH SUBARU CARS, AND SEEMS THAT THERE ARE OUT THERE INITIATIVES FOR A LAWSUIT AGAINST SUBARU.

Additional Notes:

MY WINDSHIELD JUST CRACKED. IT WAS NOT HIT BY A ROCK OR ROAD DEBRIS, NOR WAS INVOLVED IN AN ACCIDENT/CRASH. THE VEHICLE WAS IN MOTION, CRUISING ON A WELL-MAINTAINED ROAD FREE OF DEBRIS AND POTHOLES. THERE WERE NO VEHICLES IN FRONT OR AROUND MY VEHICLE. SPEED WAS ABOUT 45 MPH. THIS IS A COMMON PROBLEM WITH SUBARU CARS, AND SEEMS THAT THERE ARE OUT THERE INITIATIVES FOR A LAWSUIT AGAINST SUBARU.

Manufacturer: SUBARU
Mfg Campaign: 11390475
Notice Date: Jan 28, 2021
Recall Date: Jan 28, 2021
Subaru Of America, Inc.
Campaign: 11390427 Other
Jan 27, 2021
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I PRESSED ON THE BRAKE TO STOP AT A RED LIGHT AND FELT THE CAR ACCELERATE WHICH CAUSED ME TO HAVE A PANIC ATTACK, I QUICKLY RELEASED THE PEDAL BEFORE REAPPLYING PRESSURE AND IT SELF CORRECTED LUCKY JUST BEFORE LIGHT. THIS HAS HAPPEN BEFORE BUT I ERRONEOUSLY BELIEVED THAT IT MUST HAVE BEEN MY FAULT, THIS TIME I WAS 100% SURE IT WAS MY BRAKES. I HAVE ALSO BEEN HAVING INTERMITTENT PROBLEMS WITH BEING ABLE PRESS DOWN ON MY BRAKE PEDAL DUE TO IT BECOMING VERY STIFF. I WAS SO WORRIED I DECIDE TO SEE IF OTHER PEOPLE HAD THIS PROBLEM AND FOUND THAT MANY PEOPLE HAD AND IT WAS NOT JUST ME.

Corrective Action:

I PRESSED ON THE BRAKE TO STOP AT A RED LIGHT AND FELT THE CAR ACCELERATE WHICH CAUSED ME TO HAVE A PANIC ATTACK, I QUICKLY RELEASED THE PEDAL BEFORE REAPPLYING PRESSURE AND IT SELF CORRECTED LUCKY JUST BEFORE LIGHT. THIS HAS HAPPEN BEFORE BUT I ERRONEOUSLY BELIEVED THAT IT MUST HAVE BEEN MY FAULT, THIS TIME I WAS 100% SURE IT WAS MY BRAKES. I HAVE ALSO BEEN HAVING INTERMITTENT PROBLEMS WITH BEING ABLE PRESS DOWN ON MY BRAKE PEDAL DUE TO IT BECOMING VERY STIFF. I WAS SO WORRIED I DECIDE TO SEE IF OTHER PEOPLE HAD THIS PROBLEM AND FOUND THAT MANY PEOPLE HAD AND IT WAS NOT JUST ME.

Additional Notes:

I PRESSED ON THE BRAKE TO STOP AT A RED LIGHT AND FELT THE CAR ACCELERATE WHICH CAUSED ME TO HAVE A PANIC ATTACK, I QUICKLY RELEASED THE PEDAL BEFORE REAPPLYING PRESSURE AND IT SELF CORRECTED LUCKY JUST BEFORE LIGHT. THIS HAS HAPPEN BEFORE BUT I ERRONEOUSLY BELIEVED THAT IT MUST HAVE BEEN MY FAULT, THIS TIME I WAS 100% SURE IT WAS MY BRAKES. I HAVE ALSO BEEN HAVING INTERMITTENT PROBLEMS WITH BEING ABLE PRESS DOWN ON MY BRAKE PEDAL DUE TO IT BECOMING VERY STIFF. I WAS SO WORRIED I DECIDE TO SEE IF OTHER PEOPLE HAD THIS PROBLEM AND FOUND THAT MANY PEOPLE HAD AND IT WAS NOT JUST ME.

Manufacturer: SUBARU
Mfg Campaign: 11390427
Notice Date: Jan 27, 2021
Recall Date: Jan 27, 2021
Subaru Of America, Inc.
Campaign: 11389993 Other
Jan 26, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

FOR THE SECOND IN TIME LESS THAN A YEAR THE WINDSHIELD HAS CRACKED AS A RESULT OF MINOR ROAD DEBRIS. THE FIRST TIME SUBARU COVERED THE REPLACEMENT UNDER WARRANTY. I HAVE RECENTLY CONTACTED THEM ABOUT THIS INCIDENT AND I AM AWAITING A RESOLUTION. I AM AWARE OF THE PENDING CLASS ACTION LAWSUIT AGAINST SUBARU REGARDING DEFECTIVE WINDSHIELD. AND I CAN SAY FROM EXPERIENCE IT IS COMPLETELY VALID. I HAVE NEVER OWNED A VEHICLE WITH SUCH A FRAGILE WINDSHIELD. IT IS DEFECTIVE AND DANGEROUS. PLEASE CONTACT IF YOU NEED ANY ADDITIONAL INFORMATION

Corrective Action:

FOR THE SECOND IN TIME LESS THAN A YEAR THE WINDSHIELD HAS CRACKED AS A RESULT OF MINOR ROAD DEBRIS. THE FIRST TIME SUBARU COVERED THE REPLACEMENT UNDER WARRANTY. I HAVE RECENTLY CONTACTED THEM ABOUT THIS INCIDENT AND I AM AWAITING A RESOLUTION. I AM AWARE OF THE PENDING CLASS ACTION LAWSUIT AGAINST SUBARU REGARDING DEFECTIVE WINDSHIELD. AND I CAN SAY FROM EXPERIENCE IT IS COMPLETELY VALID. I HAVE NEVER OWNED A VEHICLE WITH SUCH A FRAGILE WINDSHIELD. IT IS DEFECTIVE AND DANGEROUS. PLEASE CONTACT IF YOU NEED ANY ADDITIONAL INFORMATION

Additional Notes:

FOR THE SECOND IN TIME LESS THAN A YEAR THE WINDSHIELD HAS CRACKED AS A RESULT OF MINOR ROAD DEBRIS. THE FIRST TIME SUBARU COVERED THE REPLACEMENT UNDER WARRANTY. I HAVE RECENTLY CONTACTED THEM ABOUT THIS INCIDENT AND I AM AWAITING A RESOLUTION. I AM AWARE OF THE PENDING CLASS ACTION LAWSUIT AGAINST SUBARU REGARDING DEFECTIVE WINDSHIELD. AND I CAN SAY FROM EXPERIENCE IT IS COMPLETELY VALID. I HAVE NEVER OWNED A VEHICLE WITH SUCH A FRAGILE WINDSHIELD. IT IS DEFECTIVE AND DANGEROUS. PLEASE CONTACT IF YOU NEED ANY ADDITIONAL INFORMATION

Manufacturer: SUBARU
Mfg Campaign: 11389993
Notice Date: Jan 26, 2021
Recall Date: Jan 26, 2021
Subaru Of America, Inc.
Campaign: 11390060 Other
Jan 26, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

DRIVING VEHICLE SLOWLY OVER SPEED BUMP LEAVING AIR FORCE BASE. HEARD POPPING SOUND AT WINDSHIELD ON PASSENGER SIDE. DAY LATER HAD A LARGE CRACK IN WINDSHIELD. CRACK STARTED UNDER WINDSHIELD WIPER ON PASSENGER SIDE. SUBARU DEALERSHIP ADVISED WINDSHIELD CRACK NOT UNDER 3 YEAR/36000 MILE WARRANTY.

Corrective Action:

DRIVING VEHICLE SLOWLY OVER SPEED BUMP LEAVING AIR FORCE BASE. HEARD POPPING SOUND AT WINDSHIELD ON PASSENGER SIDE. DAY LATER HAD A LARGE CRACK IN WINDSHIELD. CRACK STARTED UNDER WINDSHIELD WIPER ON PASSENGER SIDE. SUBARU DEALERSHIP ADVISED WINDSHIELD CRACK NOT UNDER 3 YEAR/36000 MILE WARRANTY.

Additional Notes:

DRIVING VEHICLE SLOWLY OVER SPEED BUMP LEAVING AIR FORCE BASE. HEARD POPPING SOUND AT WINDSHIELD ON PASSENGER SIDE. DAY LATER HAD A LARGE CRACK IN WINDSHIELD. CRACK STARTED UNDER WINDSHIELD WIPER ON PASSENGER SIDE. SUBARU DEALERSHIP ADVISED WINDSHIELD CRACK NOT UNDER 3 YEAR/36000 MILE WARRANTY.

Manufacturer: SUBARU
Mfg Campaign: 11390060
Notice Date: Jan 26, 2021
Recall Date: Jan 26, 2021
Subaru Of America, Inc.
Campaign: 11389771 Other
Jan 25, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

BATTERY DISCHARGED AFTER MAP LIGHT LEFT ON OVERNIGHT AND IT IS SUPPOSED TO TURN OFF AFTER 20 MINUTES. VEHICLE HAD JUST BEEN DRIVEN PRIOR TO THE LIGHT BEING LEFT ON AND IS DRIVEN EVERY DAY.

Corrective Action:

BATTERY DISCHARGED AFTER MAP LIGHT LEFT ON OVERNIGHT AND IT IS SUPPOSED TO TURN OFF AFTER 20 MINUTES. VEHICLE HAD JUST BEEN DRIVEN PRIOR TO THE LIGHT BEING LEFT ON AND IS DRIVEN EVERY DAY.

Additional Notes:

BATTERY DISCHARGED AFTER MAP LIGHT LEFT ON OVERNIGHT AND IT IS SUPPOSED TO TURN OFF AFTER 20 MINUTES. VEHICLE HAD JUST BEEN DRIVEN PRIOR TO THE LIGHT BEING LEFT ON AND IS DRIVEN EVERY DAY.

Manufacturer: SUBARU
Mfg Campaign: 11389771
Notice Date: Jan 25, 2021
Recall Date: Jan 25, 2021
Subaru Of America, Inc.
Campaign: 11389782 Other
Jan 25, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WE HAVE HAD REPEATED ISSUES WITH THE CAR DYING, THE BATTERY BEING TOTALLY DEAD, AND BEING STRANDED BECAUSE OF IT. IN MAY 2018, 3 MONTHS AFTER WE BOUGHT THE BRAND NEW CAR, THE CAR'S ENGINE WOULD NOT TURN OVER AND HAD TO BE TOWED TO THE DEALER. IT WAS THERE FOR AWHILE, AND ULTIMATELY WE WERE TOLD IT WAS A BAD BATTERY, AND THEY REPLACED THE FUSE BOX. THERE WAS NO DIAGNOSIS FOR WHAT OCCURRED. THEN IN JULY 2019 AT 23,000 MILES, THE CAR CONTINUED TO HESITATE TO START. THE DEALER TESTED THE BATTERY, IT FAILED, AND IT WAS REPLACED, AGAIN. ON JANUARY 19, 2021, AT 45,000 MILES, THE CAR WOULD NOT START AND WE WERE STRANDED IN A PARKING LOT. THE LIGHTS AND RADIO WERE ON BUT THE CAR'S ENGINE WOULD NOT TURN OVER. AGAIN, THE DEALER SAID THE BATTERY WAS THE CAUSE AND REPLACED IT. WHEN I INQUIRED HOW LIKELY WOULD IT BE THAT WE GOT A BAD BATTERY THIS MANY TIMES, WE WERE TOLD IT HAPPENS FREQUENTLY. AGAIN, WE WERE TOLD THERE WAS NO WAY TO DIAGNOSE WHY THE BATTERY CONTINUES TO FAIL. THERE MUST BE SOMETHING ELSE GOING ON WITH THE VEHICLE; THIS IS ABSOLUTELY UNACCEPTABLE. AT OTHER POINTS IN TIME, THE VEHICLE'S ENTERTAINMENT SYSTEM WOULD NOT WORK, WOULD NOT TURN ON OR OFF, AND CARPLAY WOULD NOT BE RECOGNIZED. THIS HAS OCCURRED INTERMITTENTLY AND HAS NEVER BEEN DIAGNOSED. WE ARE AWARE FROM INTERNET RESEARCH THAT WE ARE NOT THE ONLY ONES EXPERIENCING THIS ISSUE, AS IT SEEMS OWNERS OF 2017-2020 OUTBACKS AND SUBARUS HAVE HAD THESE SAME ISSUES, AND HAVE BEEN TOLD IT IS A BAD BATTERY EACH TIME.

Corrective Action:

WE HAVE HAD REPEATED ISSUES WITH THE CAR DYING, THE BATTERY BEING TOTALLY DEAD, AND BEING STRANDED BECAUSE OF IT. IN MAY 2018, 3 MONTHS AFTER WE BOUGHT THE BRAND NEW CAR, THE CAR'S ENGINE WOULD NOT TURN OVER AND HAD TO BE TOWED TO THE DEALER. IT WAS THERE FOR AWHILE, AND ULTIMATELY WE WERE TOLD IT WAS A BAD BATTERY, AND THEY REPLACED THE FUSE BOX. THERE WAS NO DIAGNOSIS FOR WHAT OCCURRED. THEN IN JULY 2019 AT 23,000 MILES, THE CAR CONTINUED TO HESITATE TO START. THE DEALER TESTED THE BATTERY, IT FAILED, AND IT WAS REPLACED, AGAIN. ON JANUARY 19, 2021, AT 45,000 MILES, THE CAR WOULD NOT START AND WE WERE STRANDED IN A PARKING LOT. THE LIGHTS AND RADIO WERE ON BUT THE CAR'S ENGINE WOULD NOT TURN OVER. AGAIN, THE DEALER SAID THE BATTERY WAS THE CAUSE AND REPLACED IT. WHEN I INQUIRED HOW LIKELY WOULD IT BE THAT WE GOT A BAD BATTERY THIS MANY TIMES, WE WERE TOLD IT HAPPENS FREQUENTLY. AGAIN, WE WERE TOLD THERE WAS NO WAY TO DIAGNOSE WHY THE BATTERY CONTINUES TO FAIL. THERE MUST BE SOMETHING ELSE GOING ON WITH THE VEHICLE; THIS IS ABSOLUTELY UNACCEPTABLE. AT OTHER POINTS IN TIME, THE VEHICLE'S ENTERTAINMENT SYSTEM WOULD NOT WORK, WOULD NOT TURN ON OR OFF, AND CARPLAY WOULD NOT BE RECOGNIZED. THIS HAS OCCURRED INTERMITTENTLY AND HAS NEVER BEEN DIAGNOSED. WE ARE AWARE FROM INTERNET RESEARCH THAT WE ARE NOT THE ONLY ONES EXPERIENCING THIS ISSUE, AS IT SEEMS OWNERS OF 2017-2020 OUTBACKS AND SUBARUS HAVE HAD THESE SAME ISSUES, AND HAVE BEEN TOLD IT IS A BAD BATTERY EACH TIME.

Additional Notes:

WE HAVE HAD REPEATED ISSUES WITH THE CAR DYING, THE BATTERY BEING TOTALLY DEAD, AND BEING STRANDED BECAUSE OF IT. IN MAY 2018, 3 MONTHS AFTER WE BOUGHT THE BRAND NEW CAR, THE CAR'S ENGINE WOULD NOT TURN OVER AND HAD TO BE TOWED TO THE DEALER. IT WAS THERE FOR AWHILE, AND ULTIMATELY WE WERE TOLD IT WAS A BAD BATTERY, AND THEY REPLACED THE FUSE BOX. THERE WAS NO DIAGNOSIS FOR WHAT OCCURRED. THEN IN JULY 2019 AT 23,000 MILES, THE CAR CONTINUED TO HESITATE TO START. THE DEALER TESTED THE BATTERY, IT FAILED, AND IT WAS REPLACED, AGAIN. ON JANUARY 19, 2021, AT 45,000 MILES, THE CAR WOULD NOT START AND WE WERE STRANDED IN A PARKING LOT. THE LIGHTS AND RADIO WERE ON BUT THE CAR'S ENGINE WOULD NOT TURN OVER. AGAIN, THE DEALER SAID THE BATTERY WAS THE CAUSE AND REPLACED IT. WHEN I INQUIRED HOW LIKELY WOULD IT BE THAT WE GOT A BAD BATTERY THIS MANY TIMES, WE WERE TOLD IT HAPPENS FREQUENTLY. AGAIN, WE WERE TOLD THERE WAS NO WAY TO DIAGNOSE WHY THE BATTERY CONTINUES TO FAIL. THERE MUST BE SOMETHING ELSE GOING ON WITH THE VEHICLE; THIS IS ABSOLUTELY UNACCEPTABLE. AT OTHER POINTS IN TIME, THE VEHICLE'S ENTERTAINMENT SYSTEM WOULD NOT WORK, WOULD NOT TURN ON OR OFF, AND CARPLAY WOULD NOT BE RECOGNIZED. THIS HAS OCCURRED INTERMITTENTLY AND HAS NEVER BEEN DIAGNOSED. WE ARE AWARE FROM INTERNET RESEARCH THAT WE ARE NOT THE ONLY ONES EXPERIENCING THIS ISSUE, AS IT SEEMS OWNERS OF 2017-2020 OUTBACKS AND SUBARUS HAVE HAD THESE SAME ISSUES, AND HAVE BEEN TOLD IT IS A BAD BATTERY EACH TIME.

Manufacturer: SUBARU
Mfg Campaign: 11389782
Notice Date: Jan 25, 2021
Recall Date: Jan 25, 2021
Subaru Of America, Inc.
Campaign: 11389883 Other
Jan 25, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

PURCHASED THE AUTOMOBILE WITH ABOUT 7,200 MILES ON IT WITH EXTENDED WARRANTY. BATTERY FAILED AT 8,000 MILES. WE REPLACED IT WITH A NEW PREMIUM BATTERY FROM AAA.. NEW BATTERY WORKED FOR 8 MONTHS THEN DRAINED OVERNIGHT. AAA RECHARGED IT AND SAID ALTERNATOR WORKED. WHEN DRIVEN OR BACKED UP AFTER RECHARGING, AUTOMOBILE BEEPED CONSTANTLY FOR APPROXIMATELY 1/2 MILE AND STOPPED WHILE IN MOTION. BEEPING STOPPED WHEN VEHICLE STOPPED, BUT STARTED AGAIN WHEN VEHICLE MOVED FORWARD OR BACKED UP. LEFT WITH SUBARU DEALER OVERNIGHT. BATTERY WAS COMPLETELY DRAINED THIS MORNING WHEN SERVICE TECHNICIAN TRIED TO START IT. SERVICE TECH SAID THEY COULD NOT DIAGNOSE PROBLEM. PER MY INTERNET RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM. SUBARU SHOULD FIX IT, BUT SEEMS TO BE DRAGGING THEIR HEELS ON THIS ISSUE. OUR SUBARU IS UNSAFE AND NOT DRIVEABLE IN ITS CURRENT CONDITION. PLEASE INVESTIGATE AND PROVIDE ASSISTANCE. THE VEHICLE HAS BEEN STATIONARY WHEN THE BATTERY DRAINED. THE BEEPING OCCURRED WHEN THE VEHICLE WAS IN MOTION ON A HIGHWAY AND CITY STREET. IT RESTARTED WHEN THE VEHICLE RESUMED MOTION. THE BEEPING CONTINUED WHILE THE VEHICLE WAS GOING STRAIGHT OR TURNING WHILE IN MOTION. IT STOPPED WHEN THE VEHICLE STOPPED. STEERING DID NOT FEEL NORMAL. IT WAS A LITTLE SLUGGISH AND LESS PRECISE THAN NORMAL.

Corrective Action:

PURCHASED THE AUTOMOBILE WITH ABOUT 7,200 MILES ON IT WITH EXTENDED WARRANTY. BATTERY FAILED AT 8,000 MILES. WE REPLACED IT WITH A NEW PREMIUM BATTERY FROM AAA.. NEW BATTERY WORKED FOR 8 MONTHS THEN DRAINED OVERNIGHT. AAA RECHARGED IT AND SAID ALTERNATOR WORKED. WHEN DRIVEN OR BACKED UP AFTER RECHARGING, AUTOMOBILE BEEPED CONSTANTLY FOR APPROXIMATELY 1/2 MILE AND STOPPED WHILE IN MOTION. BEEPING STOPPED WHEN VEHICLE STOPPED, BUT STARTED AGAIN WHEN VEHICLE MOVED FORWARD OR BACKED UP. LEFT WITH SUBARU DEALER OVERNIGHT. BATTERY WAS COMPLETELY DRAINED THIS MORNING WHEN SERVICE TECHNICIAN TRIED TO START IT. SERVICE TECH SAID THEY COULD NOT DIAGNOSE PROBLEM. PER MY INTERNET RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM. SUBARU SHOULD FIX IT, BUT SEEMS TO BE DRAGGING THEIR HEELS ON THIS ISSUE. OUR SUBARU IS UNSAFE AND NOT DRIVEABLE IN ITS CURRENT CONDITION. PLEASE INVESTIGATE AND PROVIDE ASSISTANCE. THE VEHICLE HAS BEEN STATIONARY WHEN THE BATTERY DRAINED. THE BEEPING OCCURRED WHEN THE VEHICLE WAS IN MOTION ON A HIGHWAY AND CITY STREET. IT RESTARTED WHEN THE VEHICLE RESUMED MOTION. THE BEEPING CONTINUED WHILE THE VEHICLE WAS GOING STRAIGHT OR TURNING WHILE IN MOTION. IT STOPPED WHEN THE VEHICLE STOPPED. STEERING DID NOT FEEL NORMAL. IT WAS A LITTLE SLUGGISH AND LESS PRECISE THAN NORMAL.

Additional Notes:

PURCHASED THE AUTOMOBILE WITH ABOUT 7,200 MILES ON IT WITH EXTENDED WARRANTY. BATTERY FAILED AT 8,000 MILES. WE REPLACED IT WITH A NEW PREMIUM BATTERY FROM AAA.. NEW BATTERY WORKED FOR 8 MONTHS THEN DRAINED OVERNIGHT. AAA RECHARGED IT AND SAID ALTERNATOR WORKED. WHEN DRIVEN OR BACKED UP AFTER RECHARGING, AUTOMOBILE BEEPED CONSTANTLY FOR APPROXIMATELY 1/2 MILE AND STOPPED WHILE IN MOTION. BEEPING STOPPED WHEN VEHICLE STOPPED, BUT STARTED AGAIN WHEN VEHICLE MOVED FORWARD OR BACKED UP. LEFT WITH SUBARU DEALER OVERNIGHT. BATTERY WAS COMPLETELY DRAINED THIS MORNING WHEN SERVICE TECHNICIAN TRIED TO START IT. SERVICE TECH SAID THEY COULD NOT DIAGNOSE PROBLEM. PER MY INTERNET RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM. SUBARU SHOULD FIX IT, BUT SEEMS TO BE DRAGGING THEIR HEELS ON THIS ISSUE. OUR SUBARU IS UNSAFE AND NOT DRIVEABLE IN ITS CURRENT CONDITION. PLEASE INVESTIGATE AND PROVIDE ASSISTANCE. THE VEHICLE HAS BEEN STATIONARY WHEN THE BATTERY DRAINED. THE BEEPING OCCURRED WHEN THE VEHICLE WAS IN MOTION ON A HIGHWAY AND CITY STREET. IT RESTARTED WHEN THE VEHICLE RESUMED MOTION. THE BEEPING CONTINUED WHILE THE VEHICLE WAS GOING STRAIGHT OR TURNING WHILE IN MOTION. IT STOPPED WHEN THE VEHICLE STOPPED. STEERING DID NOT FEEL NORMAL. IT WAS A LITTLE SLUGGISH AND LESS PRECISE THAN NORMAL.

Manufacturer: SUBARU
Mfg Campaign: 11389883
Notice Date: Jan 25, 2021
Recall Date: Jan 25, 2021

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