SUBARU OUTBACK 2018

Complete listing of complaints and recalls for this vehicle

942
Complaints
13
Recalls

Complaints & Recalls

942 Complaints 13 Recalls

Official Safety Recalls - Important!

13 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Subaru Of America, Inc.
NHTSA Campaign: 21V587000 SAFETY RECALL
176K Vehicles Affected
Recall Date: Jul 29, 2021
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRG-21
Notice Date: Sep 24, 2021
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
NHTSA Campaign: 18V935000 SAFETY RECALL
71.2K Vehicles Affected
Recall Date: Dec 31, 2018
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
Failure to display the rearview image while backing up increases the risk of crash.
FREE Recall Solution:
Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTZ-85.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WTZ-85
Notice Date: Feb 5, 2019
Recall Date: Dec 31, 2018
Subaru Of America, Inc.
NHTSA Campaign: 18V773000 SAFETY RECALL
228.6K Vehicles Affected
Recall Date: Nov 1, 2018
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.

Potential Risk:
The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WTW-82
Notice Date: Feb 20, 2019
Recall Date: Nov 1, 2018

Consumer Complaints

942 Complaints
Subaru Of America, Inc.
Campaign: 11407609 Other
Apr 12, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WINDSHIELD SPONTANEOUSLY CRACKED

Corrective Action:

WINDSHIELD SPONTANEOUSLY CRACKED

Additional Notes:

WINDSHIELD SPONTANEOUSLY CRACKED

Manufacturer: SUBARU
Mfg Campaign: 11407609
Notice Date: Apr 12, 2021
Recall Date: Apr 12, 2021
Subaru Of America, Inc.
Campaign: 11407757 Other
Apr 12, 2021
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT A CRACK HAD FORMED HORIZONTALLY ON THE UPPER DRIVER'S SIDE WINDSHIELD WITHOUT IMPACT. THE CONTACT CALLED TOM WOOD SUBARU (3300 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 805-7775) AND WAS INFORMED BY A REPRESENTATIVE THAT THE PLASTIC IN BETWEEN THE WINDSHIELD GLASS WOULD PREVENT MAJOR FAILURE. THE CONTACT WAS THEN REFERRED TO AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Corrective Action:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT A CRACK HAD FORMED HORIZONTALLY ON THE UPPER DRIVER'S SIDE WINDSHIELD WITHOUT IMPACT. THE CONTACT CALLED TOM WOOD SUBARU (3300 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 805-7775) AND WAS INFORMED BY A REPRESENTATIVE THAT THE PLASTIC IN BETWEEN THE WINDSHIELD GLASS WOULD PREVENT MAJOR FAILURE. THE CONTACT WAS THEN REFERRED TO AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Additional Notes:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT A CRACK HAD FORMED HORIZONTALLY ON THE UPPER DRIVER'S SIDE WINDSHIELD WITHOUT IMPACT. THE CONTACT CALLED TOM WOOD SUBARU (3300 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 805-7775) AND WAS INFORMED BY A REPRESENTATIVE THAT THE PLASTIC IN BETWEEN THE WINDSHIELD GLASS WOULD PREVENT MAJOR FAILURE. THE CONTACT WAS THEN REFERRED TO AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Manufacturer: SUBARU
Mfg Campaign: 11407757
Notice Date: Apr 12, 2021
Recall Date: Apr 12, 2021
Subaru Of America, Inc.
Campaign: 11407784 Other
Apr 12, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT AFTER DRIVING TO THE STORE AND PARKING THE VEHICLE, UPON RETURN, THE VEHICLE FAILED TO RESTART. THE CONTACT'S HUSBAND JUMP STARTED THE VEHICLE AND THE VEHICLE WAS RESTARTED AND DRIVEN TO THE RESIDENCE. THE CONTACT STATED THAT THE FAILURE LATER RECURRED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC NOR AN AUTHORIZED DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,660.

Corrective Action:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT AFTER DRIVING TO THE STORE AND PARKING THE VEHICLE, UPON RETURN, THE VEHICLE FAILED TO RESTART. THE CONTACT'S HUSBAND JUMP STARTED THE VEHICLE AND THE VEHICLE WAS RESTARTED AND DRIVEN TO THE RESIDENCE. THE CONTACT STATED THAT THE FAILURE LATER RECURRED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC NOR AN AUTHORIZED DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,660.

Additional Notes:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT AFTER DRIVING TO THE STORE AND PARKING THE VEHICLE, UPON RETURN, THE VEHICLE FAILED TO RESTART. THE CONTACT'S HUSBAND JUMP STARTED THE VEHICLE AND THE VEHICLE WAS RESTARTED AND DRIVEN TO THE RESIDENCE. THE CONTACT STATED THAT THE FAILURE LATER RECURRED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC NOR AN AUTHORIZED DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,660.

Manufacturer: SUBARU
Mfg Campaign: 11407784
Notice Date: Apr 12, 2021
Recall Date: Apr 12, 2021
Subaru Of America, Inc.
Campaign: 11407354 Other
Apr 10, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

IN A RURAL TOWN I WAS DRIVING 30MPH. WEATHER WAS OVERCAST 60 DEGREES WITH OCCASIONAL SHOWERS. I WAS MOVING STRAIGHT. ROAD WAS WELL PAVED. NO CLOSE CAR IN FRONT OF MY VEHICLE. CAR MAY HAVE APPROACHED FROM OTHER DIRECTION... UNSURE. HEARD A EXPLOSIVE SOUND FROM ROOF, FOLLOWED BY TINKLING OF DEBRE FALLING OFF CAR. THE SOUND WAS SIMILAR TO FROZEN SNOW OR ICE COMING OFF THE ROOF OF A CAR IN WINTER. I STOPPED THE CAR AND FOUND SUNROOF HAD A HOLE SIZE OF LARGE CANTELOPE.

Corrective Action:

IN A RURAL TOWN I WAS DRIVING 30MPH. WEATHER WAS OVERCAST 60 DEGREES WITH OCCASIONAL SHOWERS. I WAS MOVING STRAIGHT. ROAD WAS WELL PAVED. NO CLOSE CAR IN FRONT OF MY VEHICLE. CAR MAY HAVE APPROACHED FROM OTHER DIRECTION... UNSURE. HEARD A EXPLOSIVE SOUND FROM ROOF, FOLLOWED BY TINKLING OF DEBRE FALLING OFF CAR. THE SOUND WAS SIMILAR TO FROZEN SNOW OR ICE COMING OFF THE ROOF OF A CAR IN WINTER. I STOPPED THE CAR AND FOUND SUNROOF HAD A HOLE SIZE OF LARGE CANTELOPE.

Additional Notes:

IN A RURAL TOWN I WAS DRIVING 30MPH. WEATHER WAS OVERCAST 60 DEGREES WITH OCCASIONAL SHOWERS. I WAS MOVING STRAIGHT. ROAD WAS WELL PAVED. NO CLOSE CAR IN FRONT OF MY VEHICLE. CAR MAY HAVE APPROACHED FROM OTHER DIRECTION... UNSURE. HEARD A EXPLOSIVE SOUND FROM ROOF, FOLLOWED BY TINKLING OF DEBRE FALLING OFF CAR. THE SOUND WAS SIMILAR TO FROZEN SNOW OR ICE COMING OFF THE ROOF OF A CAR IN WINTER. I STOPPED THE CAR AND FOUND SUNROOF HAD A HOLE SIZE OF LARGE CANTELOPE.

Manufacturer: SUBARU
Mfg Campaign: 11407354
Notice Date: Apr 10, 2021
Recall Date: Apr 10, 2021
Subaru Of America, Inc.
Campaign: 11407364 Other
Apr 10, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

I AM CURRENTLY ON MY SECOND WINDSHIELD AFTER HAVING THE FIRST REPLACED FOR CRACKING. THE REPLACEMENT NOW HAS UPWARDS OF 100 PITS OR CHIPS AND LOOKS WELL ON ITS WAY TO CRACKING AGAIN. I HAVE VISITED THE DEALERSHIP AND SUBARU WILL NOT ENTERTAIN THE IDEA OF COVERING THIS UNDER WARRANTY EVEN THOUGH THERE SEEMS TO BE A KNOWN ISSUE OF WINDSHIELD FAILURE. THE CHIPS AND PITS HAVE COME FROM NORMAL USE WHILE DRIVING AND THE WINDSHIELD HAS NOT BEEN STRUCK BY ROCKS OR ANY LARGER OBJECTS.

Corrective Action:

I AM CURRENTLY ON MY SECOND WINDSHIELD AFTER HAVING THE FIRST REPLACED FOR CRACKING. THE REPLACEMENT NOW HAS UPWARDS OF 100 PITS OR CHIPS AND LOOKS WELL ON ITS WAY TO CRACKING AGAIN. I HAVE VISITED THE DEALERSHIP AND SUBARU WILL NOT ENTERTAIN THE IDEA OF COVERING THIS UNDER WARRANTY EVEN THOUGH THERE SEEMS TO BE A KNOWN ISSUE OF WINDSHIELD FAILURE. THE CHIPS AND PITS HAVE COME FROM NORMAL USE WHILE DRIVING AND THE WINDSHIELD HAS NOT BEEN STRUCK BY ROCKS OR ANY LARGER OBJECTS.

Additional Notes:

I AM CURRENTLY ON MY SECOND WINDSHIELD AFTER HAVING THE FIRST REPLACED FOR CRACKING. THE REPLACEMENT NOW HAS UPWARDS OF 100 PITS OR CHIPS AND LOOKS WELL ON ITS WAY TO CRACKING AGAIN. I HAVE VISITED THE DEALERSHIP AND SUBARU WILL NOT ENTERTAIN THE IDEA OF COVERING THIS UNDER WARRANTY EVEN THOUGH THERE SEEMS TO BE A KNOWN ISSUE OF WINDSHIELD FAILURE. THE CHIPS AND PITS HAVE COME FROM NORMAL USE WHILE DRIVING AND THE WINDSHIELD HAS NOT BEEN STRUCK BY ROCKS OR ANY LARGER OBJECTS.

Manufacturer: SUBARU
Mfg Campaign: 11407364
Notice Date: Apr 10, 2021
Recall Date: Apr 10, 2021
Subaru Of America, Inc.
Campaign: 11407168 Other
Apr 9, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

WHILE TRAVELING AT HIGHWAY SPEED, THE SUNROOF "EXPLODED" WITH A LOAD NOISE AND RAINED PIECES OF GLASS INTO THE PASSENGER COMPARTMENT. NO ROCK OR OTHER PROJECTILE WAS SEEN COMING TOWARD THE CAR. IT SEEMED SPONTANEOUS. SPEED WAS 65 MPH. ROAD WAS STRAIGHT AND WELL PAVED. NO VEHICLE WAS IN FRONT OF THE CAR. THE CAR HAD JUST BEEN RUN THROUGH AN AUTOMATIC TOUCHLESS CARWASH ABOUT 10 MINUTES BEFORE. OUTSIDE TEMPERATURE WAS APPROXIMATELY 55 DEGREES FAHRENHEIT.

Corrective Action:

WHILE TRAVELING AT HIGHWAY SPEED, THE SUNROOF "EXPLODED" WITH A LOAD NOISE AND RAINED PIECES OF GLASS INTO THE PASSENGER COMPARTMENT. NO ROCK OR OTHER PROJECTILE WAS SEEN COMING TOWARD THE CAR. IT SEEMED SPONTANEOUS. SPEED WAS 65 MPH. ROAD WAS STRAIGHT AND WELL PAVED. NO VEHICLE WAS IN FRONT OF THE CAR. THE CAR HAD JUST BEEN RUN THROUGH AN AUTOMATIC TOUCHLESS CARWASH ABOUT 10 MINUTES BEFORE. OUTSIDE TEMPERATURE WAS APPROXIMATELY 55 DEGREES FAHRENHEIT.

Additional Notes:

WHILE TRAVELING AT HIGHWAY SPEED, THE SUNROOF "EXPLODED" WITH A LOAD NOISE AND RAINED PIECES OF GLASS INTO THE PASSENGER COMPARTMENT. NO ROCK OR OTHER PROJECTILE WAS SEEN COMING TOWARD THE CAR. IT SEEMED SPONTANEOUS. SPEED WAS 65 MPH. ROAD WAS STRAIGHT AND WELL PAVED. NO VEHICLE WAS IN FRONT OF THE CAR. THE CAR HAD JUST BEEN RUN THROUGH AN AUTOMATIC TOUCHLESS CARWASH ABOUT 10 MINUTES BEFORE. OUTSIDE TEMPERATURE WAS APPROXIMATELY 55 DEGREES FAHRENHEIT.

Manufacturer: SUBARU
Mfg Campaign: 11407168
Notice Date: Apr 9, 2021
Recall Date: Apr 9, 2021
Subaru Of America, Inc.
Campaign: 11407024 Other
Apr 8, 2021
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE FRONT WINDSHIELD CRACKED. THE CONTACT CONTACTED LOU FUSZ SUBARU ST. LOUIS (900 N LINDBERGH BLVD, ST. LOUIS, MO 63141) WHERE IT WAS DIAGNOSED WITH THE FRONT WINDSHIELD NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.*DT THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED AND OFFERED A $500.00 CREDIT FOR THE REPAIR. THE CONSUMER DECLINED AND THE VEHICLE REPAIRED AT A GLASS REPAIR COMPANY.

Corrective Action:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE FRONT WINDSHIELD CRACKED. THE CONTACT CONTACTED LOU FUSZ SUBARU ST. LOUIS (900 N LINDBERGH BLVD, ST. LOUIS, MO 63141) WHERE IT WAS DIAGNOSED WITH THE FRONT WINDSHIELD NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.*DT THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED AND OFFERED A $500.00 CREDIT FOR THE REPAIR. THE CONSUMER DECLINED AND THE VEHICLE REPAIRED AT A GLASS REPAIR COMPANY.

Additional Notes:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE FRONT WINDSHIELD CRACKED. THE CONTACT CONTACTED LOU FUSZ SUBARU ST. LOUIS (900 N LINDBERGH BLVD, ST. LOUIS, MO 63141) WHERE IT WAS DIAGNOSED WITH THE FRONT WINDSHIELD NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.*DT THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED AND OFFERED A $500.00 CREDIT FOR THE REPAIR. THE CONSUMER DECLINED AND THE VEHICLE REPAIRED AT A GLASS REPAIR COMPANY.

Manufacturer: SUBARU
Mfg Campaign: 11407024
Notice Date: Apr 8, 2021
Recall Date: Apr 8, 2021
Subaru Of America, Inc.
Campaign: 11406526 Other
Apr 5, 2021
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD CRACKED ON THE PASSENGER'S AND DRIVER'S SIDE WITHOUT IMPACT. THE CONTACT STATED THAT THE WINDSHIELD HAD BEEN REPLACED THREE TIMES IN A YEAR. THE VEHICLE WAS TAKEN TO NATE WADE SUBARU SALES (1207 S MAIN ST, SALT LAKE CITY, UT 84111, (888) 654-7340) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND OFFERED A PARTIAL REIMBURSEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Corrective Action:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD CRACKED ON THE PASSENGER'S AND DRIVER'S SIDE WITHOUT IMPACT. THE CONTACT STATED THAT THE WINDSHIELD HAD BEEN REPLACED THREE TIMES IN A YEAR. THE VEHICLE WAS TAKEN TO NATE WADE SUBARU SALES (1207 S MAIN ST, SALT LAKE CITY, UT 84111, (888) 654-7340) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND OFFERED A PARTIAL REIMBURSEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Additional Notes:

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD CRACKED ON THE PASSENGER'S AND DRIVER'S SIDE WITHOUT IMPACT. THE CONTACT STATED THAT THE WINDSHIELD HAD BEEN REPLACED THREE TIMES IN A YEAR. THE VEHICLE WAS TAKEN TO NATE WADE SUBARU SALES (1207 S MAIN ST, SALT LAKE CITY, UT 84111, (888) 654-7340) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND OFFERED A PARTIAL REIMBURSEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Manufacturer: SUBARU
Mfg Campaign: 11406526
Notice Date: Apr 5, 2021
Recall Date: Apr 5, 2021
Subaru Of America, Inc.
Campaign: 11406573 Other
Apr 5, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

NAVIGATION SYSTEM GIVES WRONG DIRECTIONS AND HAS ALMOST CAUSED ME TO GET IN ACCIDENTS AS A RESULT. ACCURATE VOICE COMMAND IS NEEDED FOR SAFETY WHEN TRAVELING ON THE HIGHWAY AND REALIZE I AM LOST AND NEED TO FIND OUT WHEN TO BEGIN TO MOVE OVER AND TO EXIT IT IS UNABLE TO UNDERSTAND MY VERY CLEAR SPEECH.

Corrective Action:

NAVIGATION SYSTEM GIVES WRONG DIRECTIONS AND HAS ALMOST CAUSED ME TO GET IN ACCIDENTS AS A RESULT. ACCURATE VOICE COMMAND IS NEEDED FOR SAFETY WHEN TRAVELING ON THE HIGHWAY AND REALIZE I AM LOST AND NEED TO FIND OUT WHEN TO BEGIN TO MOVE OVER AND TO EXIT IT IS UNABLE TO UNDERSTAND MY VERY CLEAR SPEECH.

Additional Notes:

NAVIGATION SYSTEM GIVES WRONG DIRECTIONS AND HAS ALMOST CAUSED ME TO GET IN ACCIDENTS AS A RESULT. ACCURATE VOICE COMMAND IS NEEDED FOR SAFETY WHEN TRAVELING ON THE HIGHWAY AND REALIZE I AM LOST AND NEED TO FIND OUT WHEN TO BEGIN TO MOVE OVER AND TO EXIT IT IS UNABLE TO UNDERSTAND MY VERY CLEAR SPEECH.

Manufacturer: SUBARU
Mfg Campaign: 11406573
Notice Date: Apr 5, 2021
Recall Date: Apr 5, 2021
Subaru Of America, Inc.
Campaign: 11406571 Other
Apr 5, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

DEAD BATTERY ISSUES - IF DOORS OR LIFTGATE IS OPEN FOR EVEN SHORT AMOUNTS OF TIME THE BATTERY GOES DEAD. HAVE HAD TO HAD IT JUMPED 6 OR 7 TIMES SINCE WE BOUGHT IT 3 YEARS AGO. THAT LEADS TO ISSUES WITH LIFTGATE AND PASSENGER WINDOWS, REQUIRING DEAL RESETS. ISSUE STARTED AT LESS THAN 10,000 MILES.

Corrective Action:

DEAD BATTERY ISSUES - IF DOORS OR LIFTGATE IS OPEN FOR EVEN SHORT AMOUNTS OF TIME THE BATTERY GOES DEAD. HAVE HAD TO HAD IT JUMPED 6 OR 7 TIMES SINCE WE BOUGHT IT 3 YEARS AGO. THAT LEADS TO ISSUES WITH LIFTGATE AND PASSENGER WINDOWS, REQUIRING DEAL RESETS. ISSUE STARTED AT LESS THAN 10,000 MILES.

Additional Notes:

DEAD BATTERY ISSUES - IF DOORS OR LIFTGATE IS OPEN FOR EVEN SHORT AMOUNTS OF TIME THE BATTERY GOES DEAD. HAVE HAD TO HAD IT JUMPED 6 OR 7 TIMES SINCE WE BOUGHT IT 3 YEARS AGO. THAT LEADS TO ISSUES WITH LIFTGATE AND PASSENGER WINDOWS, REQUIRING DEAL RESETS. ISSUE STARTED AT LESS THAN 10,000 MILES.

Manufacturer: SUBARU
Mfg Campaign: 11406571
Notice Date: Apr 5, 2021
Recall Date: Apr 5, 2021
Subaru Of America, Inc.
Campaign: 11405830 Other
Mar 31, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WITHIN THE FIRST YEAR OF OWNING THE OUTBACK I HAD TO HAVE THE INFOTAINMENT HEAD UNIT REPLACED TWICE. I AM STILL HAVING ISSUES WHERE THE RADIO WILL COME ON BUT THERE IS NO SOUND, THE RADIO WILL TURN ON FULL BLAST AFTER A HANGING UP FROM A CALL, BACK UP CAMERA WILL BE BLACK UPON BACKING UP, SCREEN WILL FREEZE, STEERING WILL LOCK UP WHEN BACKING OUT OF MY DRIVEWAY, AND AFTER MY 36K MILE MAINTENANCE NOW MY CAR IS MAKING A STRANGE HUMMING NOISE. THERE ARE SO MANY COMPLAINTS ABOUT THIS CAR AND NOTHING IS BEING DONE ABOUT IT. SUBARU NEEDS TO PROVIDE MORE THAN A PUNY EXTENDED WARRENTY. THIS CAR IS A LEMON AND THEY KNOW IT.

Corrective Action:

WITHIN THE FIRST YEAR OF OWNING THE OUTBACK I HAD TO HAVE THE INFOTAINMENT HEAD UNIT REPLACED TWICE. I AM STILL HAVING ISSUES WHERE THE RADIO WILL COME ON BUT THERE IS NO SOUND, THE RADIO WILL TURN ON FULL BLAST AFTER A HANGING UP FROM A CALL, BACK UP CAMERA WILL BE BLACK UPON BACKING UP, SCREEN WILL FREEZE, STEERING WILL LOCK UP WHEN BACKING OUT OF MY DRIVEWAY, AND AFTER MY 36K MILE MAINTENANCE NOW MY CAR IS MAKING A STRANGE HUMMING NOISE. THERE ARE SO MANY COMPLAINTS ABOUT THIS CAR AND NOTHING IS BEING DONE ABOUT IT. SUBARU NEEDS TO PROVIDE MORE THAN A PUNY EXTENDED WARRENTY. THIS CAR IS A LEMON AND THEY KNOW IT.

Additional Notes:

WITHIN THE FIRST YEAR OF OWNING THE OUTBACK I HAD TO HAVE THE INFOTAINMENT HEAD UNIT REPLACED TWICE. I AM STILL HAVING ISSUES WHERE THE RADIO WILL COME ON BUT THERE IS NO SOUND, THE RADIO WILL TURN ON FULL BLAST AFTER A HANGING UP FROM A CALL, BACK UP CAMERA WILL BE BLACK UPON BACKING UP, SCREEN WILL FREEZE, STEERING WILL LOCK UP WHEN BACKING OUT OF MY DRIVEWAY, AND AFTER MY 36K MILE MAINTENANCE NOW MY CAR IS MAKING A STRANGE HUMMING NOISE. THERE ARE SO MANY COMPLAINTS ABOUT THIS CAR AND NOTHING IS BEING DONE ABOUT IT. SUBARU NEEDS TO PROVIDE MORE THAN A PUNY EXTENDED WARRENTY. THIS CAR IS A LEMON AND THEY KNOW IT.

Manufacturer: SUBARU
Mfg Campaign: 11405830
Notice Date: Mar 31, 2021
Recall Date: Mar 31, 2021
Subaru Of America, Inc.
Campaign: 11405830 Other
Mar 31, 2021
Defect Description:

STEERING

Potential Consequences:

WITHIN THE FIRST YEAR OF OWNING THE OUTBACK I HAD TO HAVE THE INFOTAINMENT HEAD UNIT REPLACED TWICE. I AM STILL HAVING ISSUES WHERE THE RADIO WILL COME ON BUT THERE IS NO SOUND, THE RADIO WILL TURN ON FULL BLAST AFTER A HANGING UP FROM A CALL, BACK UP CAMERA WILL BE BLACK UPON BACKING UP, SCREEN WILL FREEZE, STEERING WILL LOCK UP WHEN BACKING OUT OF MY DRIVEWAY, AND AFTER MY 36K MILE MAINTENANCE NOW MY CAR IS MAKING A STRANGE HUMMING NOISE. THERE ARE SO MANY COMPLAINTS ABOUT THIS CAR AND NOTHING IS BEING DONE ABOUT IT. SUBARU NEEDS TO PROVIDE MORE THAN A PUNY EXTENDED WARRENTY. THIS CAR IS A LEMON AND THEY KNOW IT.

Corrective Action:

WITHIN THE FIRST YEAR OF OWNING THE OUTBACK I HAD TO HAVE THE INFOTAINMENT HEAD UNIT REPLACED TWICE. I AM STILL HAVING ISSUES WHERE THE RADIO WILL COME ON BUT THERE IS NO SOUND, THE RADIO WILL TURN ON FULL BLAST AFTER A HANGING UP FROM A CALL, BACK UP CAMERA WILL BE BLACK UPON BACKING UP, SCREEN WILL FREEZE, STEERING WILL LOCK UP WHEN BACKING OUT OF MY DRIVEWAY, AND AFTER MY 36K MILE MAINTENANCE NOW MY CAR IS MAKING A STRANGE HUMMING NOISE. THERE ARE SO MANY COMPLAINTS ABOUT THIS CAR AND NOTHING IS BEING DONE ABOUT IT. SUBARU NEEDS TO PROVIDE MORE THAN A PUNY EXTENDED WARRENTY. THIS CAR IS A LEMON AND THEY KNOW IT.

Additional Notes:

WITHIN THE FIRST YEAR OF OWNING THE OUTBACK I HAD TO HAVE THE INFOTAINMENT HEAD UNIT REPLACED TWICE. I AM STILL HAVING ISSUES WHERE THE RADIO WILL COME ON BUT THERE IS NO SOUND, THE RADIO WILL TURN ON FULL BLAST AFTER A HANGING UP FROM A CALL, BACK UP CAMERA WILL BE BLACK UPON BACKING UP, SCREEN WILL FREEZE, STEERING WILL LOCK UP WHEN BACKING OUT OF MY DRIVEWAY, AND AFTER MY 36K MILE MAINTENANCE NOW MY CAR IS MAKING A STRANGE HUMMING NOISE. THERE ARE SO MANY COMPLAINTS ABOUT THIS CAR AND NOTHING IS BEING DONE ABOUT IT. SUBARU NEEDS TO PROVIDE MORE THAN A PUNY EXTENDED WARRENTY. THIS CAR IS A LEMON AND THEY KNOW IT.

Manufacturer: SUBARU
Mfg Campaign: 11405830
Notice Date: Mar 31, 2021
Recall Date: Mar 31, 2021
Subaru Of America, Inc.
Campaign: 11405830 Other
Mar 31, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

WITHIN THE FIRST YEAR OF OWNING THE OUTBACK I HAD TO HAVE THE INFOTAINMENT HEAD UNIT REPLACED TWICE. I AM STILL HAVING ISSUES WHERE THE RADIO WILL COME ON BUT THERE IS NO SOUND, THE RADIO WILL TURN ON FULL BLAST AFTER A HANGING UP FROM A CALL, BACK UP CAMERA WILL BE BLACK UPON BACKING UP, SCREEN WILL FREEZE, STEERING WILL LOCK UP WHEN BACKING OUT OF MY DRIVEWAY, AND AFTER MY 36K MILE MAINTENANCE NOW MY CAR IS MAKING A STRANGE HUMMING NOISE. THERE ARE SO MANY COMPLAINTS ABOUT THIS CAR AND NOTHING IS BEING DONE ABOUT IT. SUBARU NEEDS TO PROVIDE MORE THAN A PUNY EXTENDED WARRENTY. THIS CAR IS A LEMON AND THEY KNOW IT.

Corrective Action:

WITHIN THE FIRST YEAR OF OWNING THE OUTBACK I HAD TO HAVE THE INFOTAINMENT HEAD UNIT REPLACED TWICE. I AM STILL HAVING ISSUES WHERE THE RADIO WILL COME ON BUT THERE IS NO SOUND, THE RADIO WILL TURN ON FULL BLAST AFTER A HANGING UP FROM A CALL, BACK UP CAMERA WILL BE BLACK UPON BACKING UP, SCREEN WILL FREEZE, STEERING WILL LOCK UP WHEN BACKING OUT OF MY DRIVEWAY, AND AFTER MY 36K MILE MAINTENANCE NOW MY CAR IS MAKING A STRANGE HUMMING NOISE. THERE ARE SO MANY COMPLAINTS ABOUT THIS CAR AND NOTHING IS BEING DONE ABOUT IT. SUBARU NEEDS TO PROVIDE MORE THAN A PUNY EXTENDED WARRENTY. THIS CAR IS A LEMON AND THEY KNOW IT.

Additional Notes:

WITHIN THE FIRST YEAR OF OWNING THE OUTBACK I HAD TO HAVE THE INFOTAINMENT HEAD UNIT REPLACED TWICE. I AM STILL HAVING ISSUES WHERE THE RADIO WILL COME ON BUT THERE IS NO SOUND, THE RADIO WILL TURN ON FULL BLAST AFTER A HANGING UP FROM A CALL, BACK UP CAMERA WILL BE BLACK UPON BACKING UP, SCREEN WILL FREEZE, STEERING WILL LOCK UP WHEN BACKING OUT OF MY DRIVEWAY, AND AFTER MY 36K MILE MAINTENANCE NOW MY CAR IS MAKING A STRANGE HUMMING NOISE. THERE ARE SO MANY COMPLAINTS ABOUT THIS CAR AND NOTHING IS BEING DONE ABOUT IT. SUBARU NEEDS TO PROVIDE MORE THAN A PUNY EXTENDED WARRENTY. THIS CAR IS A LEMON AND THEY KNOW IT.

Manufacturer: SUBARU
Mfg Campaign: 11405830
Notice Date: Mar 31, 2021
Recall Date: Mar 31, 2021
Subaru Of America, Inc.
Campaign: 11405533 Other
Mar 30, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

CHRONIC DEAD BATTERY. REPLACED 4-YEAR-OLD COMPLETELY DEAD BATTERY WITH A BRAND NEW BATTERY, WHICH WAS ALSO DEAD WITHIN 3 DAYS. RESEARCH SHOWS THERE IS A KNOW PROBLEM WITH SUBARU BATTERY DRAIN, POSSIBLY WITH REGARD TO A FAULT WITH THE REAR LIFT GATE. HAVE TRIED TO CONTACT LOCAL SUBARU SERVICE BUT WAS SENT TO VOICE MAIL AND HAVE NOT RECEIVED A CALL BACK.

Corrective Action:

CHRONIC DEAD BATTERY. REPLACED 4-YEAR-OLD COMPLETELY DEAD BATTERY WITH A BRAND NEW BATTERY, WHICH WAS ALSO DEAD WITHIN 3 DAYS. RESEARCH SHOWS THERE IS A KNOW PROBLEM WITH SUBARU BATTERY DRAIN, POSSIBLY WITH REGARD TO A FAULT WITH THE REAR LIFT GATE. HAVE TRIED TO CONTACT LOCAL SUBARU SERVICE BUT WAS SENT TO VOICE MAIL AND HAVE NOT RECEIVED A CALL BACK.

Additional Notes:

CHRONIC DEAD BATTERY. REPLACED 4-YEAR-OLD COMPLETELY DEAD BATTERY WITH A BRAND NEW BATTERY, WHICH WAS ALSO DEAD WITHIN 3 DAYS. RESEARCH SHOWS THERE IS A KNOW PROBLEM WITH SUBARU BATTERY DRAIN, POSSIBLY WITH REGARD TO A FAULT WITH THE REAR LIFT GATE. HAVE TRIED TO CONTACT LOCAL SUBARU SERVICE BUT WAS SENT TO VOICE MAIL AND HAVE NOT RECEIVED A CALL BACK.

Manufacturer: SUBARU
Mfg Campaign: 11405533
Notice Date: Mar 30, 2021
Recall Date: Mar 30, 2021
Subaru Of America, Inc.
Campaign: 11405580 Other
Mar 30, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

BATTERY ON CAR JUST GOES DEAD. PUT 3RD BATTERY IN CAR BEFORE IT WAS 3 YEARS OLD. SEVERAL TIMES, WE NOTICED THAT REAR HATCH MOTOR DOES NOT SHUT OFF - JUST KEEPS RUNNING. THEN IF YOU START CAR AGAIN & IMMEDIATELY TURN IT OFF - REAR HATCH MOTOR STOPS RUNNING. BEEN TO DEALER MULTIPLE TIMES & SENT LETTER TO SUBARU CUSTOMER ADVOCACY DEPT - THEY REFUSE TO ACKNOWLEDGE CAR HAS A PROBLEM. OFFERED TO PAY FOR EXTENDED LIFE BATTERY. FIRST TIME IT HAPPENED, CAR WAS PARKED IN OUR GARAGE OVERNIGHT - HAVING BEEN LOADED THE PREVIOUS NIGHT TO LEAVE EARLY THE NEXT MORNING ON VACATION - CAR WOULDN'T START AND BATTERY COULDN'T EVEN BE RECHARGED. ONE TIME BACKED CAR OUT OF GARAGE, TURNED IT OFF, THEN WHEN TRIED TO START IT 5 MINUTES LATER, BATTERY WAS DEAD. WE WERE ABLE TO RECHARGE IT, BUT SUBSEQUENTLY TOOK IT TO DEALER WHERE IT FAILED THE BATTERY TEST AND THEY REPLACED THE BATTERY. VEHICLE DEEMED UNRELIABLE AND UNSAFE TO US, AS YOU NEVER KNOW IF IT WILL START. BEEN TO DEALER SEVERAL TIMES ABOUT THIS ISSUE AND THEY ARE DOING NOTHING TO GET TO ROOT CAUSE OF PROBLEM - JUST PUT ANOTHER BATTERY IN CAR. CAR HAS 25,000 MILES AND WARRANTY EXPIRED ON 2/24/2021. ATTACHED ARE DETAILS FROM 2 DEALER VISITS AND LETTER TO CUSTOMER ADVOCACY DEPT. FIRST TIME BATTERY FAILED, WE REPLACED BATTERY BECAUSE IT WAS IMPACTING OUR VACATION. WE HAD EXPRESSED CONCERNS ABOUT BATTERY ON 7/19 DEALER VISIT, AND BATTERY THEN DIED ON 10/19. SUBARU REFUNDED US THE COST OF THE BATTERY.

Corrective Action:

BATTERY ON CAR JUST GOES DEAD. PUT 3RD BATTERY IN CAR BEFORE IT WAS 3 YEARS OLD. SEVERAL TIMES, WE NOTICED THAT REAR HATCH MOTOR DOES NOT SHUT OFF - JUST KEEPS RUNNING. THEN IF YOU START CAR AGAIN & IMMEDIATELY TURN IT OFF - REAR HATCH MOTOR STOPS RUNNING. BEEN TO DEALER MULTIPLE TIMES & SENT LETTER TO SUBARU CUSTOMER ADVOCACY DEPT - THEY REFUSE TO ACKNOWLEDGE CAR HAS A PROBLEM. OFFERED TO PAY FOR EXTENDED LIFE BATTERY. FIRST TIME IT HAPPENED, CAR WAS PARKED IN OUR GARAGE OVERNIGHT - HAVING BEEN LOADED THE PREVIOUS NIGHT TO LEAVE EARLY THE NEXT MORNING ON VACATION - CAR WOULDN'T START AND BATTERY COULDN'T EVEN BE RECHARGED. ONE TIME BACKED CAR OUT OF GARAGE, TURNED IT OFF, THEN WHEN TRIED TO START IT 5 MINUTES LATER, BATTERY WAS DEAD. WE WERE ABLE TO RECHARGE IT, BUT SUBSEQUENTLY TOOK IT TO DEALER WHERE IT FAILED THE BATTERY TEST AND THEY REPLACED THE BATTERY. VEHICLE DEEMED UNRELIABLE AND UNSAFE TO US, AS YOU NEVER KNOW IF IT WILL START. BEEN TO DEALER SEVERAL TIMES ABOUT THIS ISSUE AND THEY ARE DOING NOTHING TO GET TO ROOT CAUSE OF PROBLEM - JUST PUT ANOTHER BATTERY IN CAR. CAR HAS 25,000 MILES AND WARRANTY EXPIRED ON 2/24/2021. ATTACHED ARE DETAILS FROM 2 DEALER VISITS AND LETTER TO CUSTOMER ADVOCACY DEPT. FIRST TIME BATTERY FAILED, WE REPLACED BATTERY BECAUSE IT WAS IMPACTING OUR VACATION. WE HAD EXPRESSED CONCERNS ABOUT BATTERY ON 7/19 DEALER VISIT, AND BATTERY THEN DIED ON 10/19. SUBARU REFUNDED US THE COST OF THE BATTERY.

Additional Notes:

BATTERY ON CAR JUST GOES DEAD. PUT 3RD BATTERY IN CAR BEFORE IT WAS 3 YEARS OLD. SEVERAL TIMES, WE NOTICED THAT REAR HATCH MOTOR DOES NOT SHUT OFF - JUST KEEPS RUNNING. THEN IF YOU START CAR AGAIN & IMMEDIATELY TURN IT OFF - REAR HATCH MOTOR STOPS RUNNING. BEEN TO DEALER MULTIPLE TIMES & SENT LETTER TO SUBARU CUSTOMER ADVOCACY DEPT - THEY REFUSE TO ACKNOWLEDGE CAR HAS A PROBLEM. OFFERED TO PAY FOR EXTENDED LIFE BATTERY. FIRST TIME IT HAPPENED, CAR WAS PARKED IN OUR GARAGE OVERNIGHT - HAVING BEEN LOADED THE PREVIOUS NIGHT TO LEAVE EARLY THE NEXT MORNING ON VACATION - CAR WOULDN'T START AND BATTERY COULDN'T EVEN BE RECHARGED. ONE TIME BACKED CAR OUT OF GARAGE, TURNED IT OFF, THEN WHEN TRIED TO START IT 5 MINUTES LATER, BATTERY WAS DEAD. WE WERE ABLE TO RECHARGE IT, BUT SUBSEQUENTLY TOOK IT TO DEALER WHERE IT FAILED THE BATTERY TEST AND THEY REPLACED THE BATTERY. VEHICLE DEEMED UNRELIABLE AND UNSAFE TO US, AS YOU NEVER KNOW IF IT WILL START. BEEN TO DEALER SEVERAL TIMES ABOUT THIS ISSUE AND THEY ARE DOING NOTHING TO GET TO ROOT CAUSE OF PROBLEM - JUST PUT ANOTHER BATTERY IN CAR. CAR HAS 25,000 MILES AND WARRANTY EXPIRED ON 2/24/2021. ATTACHED ARE DETAILS FROM 2 DEALER VISITS AND LETTER TO CUSTOMER ADVOCACY DEPT. FIRST TIME BATTERY FAILED, WE REPLACED BATTERY BECAUSE IT WAS IMPACTING OUR VACATION. WE HAD EXPRESSED CONCERNS ABOUT BATTERY ON 7/19 DEALER VISIT, AND BATTERY THEN DIED ON 10/19. SUBARU REFUNDED US THE COST OF THE BATTERY.

Manufacturer: SUBARU
Mfg Campaign: 11405580
Notice Date: Mar 30, 2021
Recall Date: Mar 30, 2021
Subaru Of America, Inc.
Campaign: 11405446 Other
Mar 29, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

I WAS DRIVING DOWN THE ROAD (2 LANE HIGHWAY) AND THE WINDSHIELD CRACKED. IT SOUNDED LIKE A GUNSHOT. THERE WERE NO OTHER CARS AROUND ME, AND NO VEHICLE NEAR TO THROW UP A ROCK. I COULD NOT FIGURE OUT WHAT HAPPENED. I ONLY RECENTLY FOUND OUT THAT THESE WINDSHIELDS DO THIS ON THEIR OWN. DEFECTIVE.

Corrective Action:

I WAS DRIVING DOWN THE ROAD (2 LANE HIGHWAY) AND THE WINDSHIELD CRACKED. IT SOUNDED LIKE A GUNSHOT. THERE WERE NO OTHER CARS AROUND ME, AND NO VEHICLE NEAR TO THROW UP A ROCK. I COULD NOT FIGURE OUT WHAT HAPPENED. I ONLY RECENTLY FOUND OUT THAT THESE WINDSHIELDS DO THIS ON THEIR OWN. DEFECTIVE.

Additional Notes:

I WAS DRIVING DOWN THE ROAD (2 LANE HIGHWAY) AND THE WINDSHIELD CRACKED. IT SOUNDED LIKE A GUNSHOT. THERE WERE NO OTHER CARS AROUND ME, AND NO VEHICLE NEAR TO THROW UP A ROCK. I COULD NOT FIGURE OUT WHAT HAPPENED. I ONLY RECENTLY FOUND OUT THAT THESE WINDSHIELDS DO THIS ON THEIR OWN. DEFECTIVE.

Manufacturer: SUBARU
Mfg Campaign: 11405446
Notice Date: Mar 29, 2021
Recall Date: Mar 29, 2021
Subaru Of America, Inc.
Campaign: 11405238 Other
Mar 28, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

IT HAPPENED IN AUGUST OF 2020. VEHICLE WAS STATIONARY IN A GROCERY STORE PARKING LOT ON A CLEAR SUNNY DAY. IT WAS FAIRLY HOT OUTSIDE (A/C WAS RUNNING) AND I WAS SITTING IN THE CAR EATING WHEN I HEARD A POPPING/CRACKING SOUND. AT FIRST I THOUGHT IT WAS THE PLASTIC SUSHI CONTAINER I WAS EATING OUT OF BREAKING, BUT THEN I SAW A CRACK HAD FORMED AT THE TOP OF THE PASSENGER SIDE WINDSHIELD. IT CONTINUED RADIATE AND NOW IS A LONG CRACK RUNNING THE LENGTH OF THE WINDSHIELD AND IS PARALLEL TO THE ROOF LINE.

Corrective Action:

IT HAPPENED IN AUGUST OF 2020. VEHICLE WAS STATIONARY IN A GROCERY STORE PARKING LOT ON A CLEAR SUNNY DAY. IT WAS FAIRLY HOT OUTSIDE (A/C WAS RUNNING) AND I WAS SITTING IN THE CAR EATING WHEN I HEARD A POPPING/CRACKING SOUND. AT FIRST I THOUGHT IT WAS THE PLASTIC SUSHI CONTAINER I WAS EATING OUT OF BREAKING, BUT THEN I SAW A CRACK HAD FORMED AT THE TOP OF THE PASSENGER SIDE WINDSHIELD. IT CONTINUED RADIATE AND NOW IS A LONG CRACK RUNNING THE LENGTH OF THE WINDSHIELD AND IS PARALLEL TO THE ROOF LINE.

Additional Notes:

IT HAPPENED IN AUGUST OF 2020. VEHICLE WAS STATIONARY IN A GROCERY STORE PARKING LOT ON A CLEAR SUNNY DAY. IT WAS FAIRLY HOT OUTSIDE (A/C WAS RUNNING) AND I WAS SITTING IN THE CAR EATING WHEN I HEARD A POPPING/CRACKING SOUND. AT FIRST I THOUGHT IT WAS THE PLASTIC SUSHI CONTAINER I WAS EATING OUT OF BREAKING, BUT THEN I SAW A CRACK HAD FORMED AT THE TOP OF THE PASSENGER SIDE WINDSHIELD. IT CONTINUED RADIATE AND NOW IS A LONG CRACK RUNNING THE LENGTH OF THE WINDSHIELD AND IS PARALLEL TO THE ROOF LINE.

Manufacturer: SUBARU
Mfg Campaign: 11405238
Notice Date: Mar 28, 2021
Recall Date: Mar 28, 2021
Subaru Of America, Inc.
Campaign: 11404999 Other
Mar 26, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

BATTERY FAILED AT 9,000 MILES

Corrective Action:

BATTERY FAILED AT 9,000 MILES

Additional Notes:

BATTERY FAILED AT 9,000 MILES

Manufacturer: SUBARU
Mfg Campaign: 11404999
Notice Date: Mar 26, 2021
Recall Date: Mar 26, 2021
Subaru Of America, Inc.
Campaign: 11404696 Other
Mar 24, 2021
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WINDSHIELD CRACKED AND WITHIN 3 DAYS RAN ACROSS MOST OF THE ENTIRE WIDTH OF THE FRONT WINDSHIELD.

Corrective Action:

WINDSHIELD CRACKED AND WITHIN 3 DAYS RAN ACROSS MOST OF THE ENTIRE WIDTH OF THE FRONT WINDSHIELD.

Additional Notes:

WINDSHIELD CRACKED AND WITHIN 3 DAYS RAN ACROSS MOST OF THE ENTIRE WIDTH OF THE FRONT WINDSHIELD.

Manufacturer: SUBARU
Mfg Campaign: 11404696
Notice Date: Mar 24, 2021
Recall Date: Mar 24, 2021
Subaru Of America, Inc.
Campaign: 11404696 Other
Mar 24, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

WINDSHIELD CRACKED AND WITHIN 3 DAYS RAN ACROSS MOST OF THE ENTIRE WIDTH OF THE FRONT WINDSHIELD.

Corrective Action:

WINDSHIELD CRACKED AND WITHIN 3 DAYS RAN ACROSS MOST OF THE ENTIRE WIDTH OF THE FRONT WINDSHIELD.

Additional Notes:

WINDSHIELD CRACKED AND WITHIN 3 DAYS RAN ACROSS MOST OF THE ENTIRE WIDTH OF THE FRONT WINDSHIELD.

Manufacturer: SUBARU
Mfg Campaign: 11404696
Notice Date: Mar 24, 2021
Recall Date: Mar 24, 2021

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