Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUX-09
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTL-72
Recall Date: Oct 6, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTE-66
Recall Date: Aug 3, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Consumer Complaints
1.1K ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I BOUGHT MY CAR IN 2016. I HAD A JOB THAT MADE IT NECESSARY TO DRIVE 44 MILES DAILY FIVE DAYS WEEK. NOW I HAVE RETIRED AND DO NOT DRIVE EVERY DAY. MY CAR BATTEY WOULD NOT HOLD A CHARGE. I BOUGHT A NEW ONE, IT CAN'T STAY CHARGED EITHER. SOMETHING IN THE CAR IS DRAINING THE BATTERY. I TURN EVERYTHING OFF AND STILL CANNOT HOLD A CHARGE OVER 1 DAY. THIS IS HAPPENING TO A LOT OF SUBARU OUTBACK OWNERS. YEARS 2017 TO 2020. MY CAR IS A 2017. I HAVE HAD TO BUY A CHARGER AND MUST LEAVE IT ATTACHED TO THE WHENEVER I'M NOT GOING TO DRIVE FOR A DAY OR TWO. I HAVE A $40,000 CAR AND I CANNOT TRUST IT.
Corrective Action:
I BOUGHT MY CAR IN 2016. I HAD A JOB THAT MADE IT NECESSARY TO DRIVE 44 MILES DAILY FIVE DAYS WEEK. NOW I HAVE RETIRED AND DO NOT DRIVE EVERY DAY. MY CAR BATTEY WOULD NOT HOLD A CHARGE. I BOUGHT A NEW ONE, IT CAN'T STAY CHARGED EITHER. SOMETHING IN THE CAR IS DRAINING THE BATTERY. I TURN EVERYTHING OFF AND STILL CANNOT HOLD A CHARGE OVER 1 DAY. THIS IS HAPPENING TO A LOT OF SUBARU OUTBACK OWNERS. YEARS 2017 TO 2020. MY CAR IS A 2017. I HAVE HAD TO BUY A CHARGER AND MUST LEAVE IT ATTACHED TO THE WHENEVER I'M NOT GOING TO DRIVE FOR A DAY OR TWO. I HAVE A $40,000 CAR AND I CANNOT TRUST IT.
Additional Notes:
I BOUGHT MY CAR IN 2016. I HAD A JOB THAT MADE IT NECESSARY TO DRIVE 44 MILES DAILY FIVE DAYS WEEK. NOW I HAVE RETIRED AND DO NOT DRIVE EVERY DAY. MY CAR BATTEY WOULD NOT HOLD A CHARGE. I BOUGHT A NEW ONE, IT CAN'T STAY CHARGED EITHER. SOMETHING IN THE CAR IS DRAINING THE BATTERY. I TURN EVERYTHING OFF AND STILL CANNOT HOLD A CHARGE OVER 1 DAY. THIS IS HAPPENING TO A LOT OF SUBARU OUTBACK OWNERS. YEARS 2017 TO 2020. MY CAR IS A 2017. I HAVE HAD TO BUY A CHARGER AND MUST LEAVE IT ATTACHED TO THE WHENEVER I'M NOT GOING TO DRIVE FOR A DAY OR TWO. I HAVE A $40,000 CAR AND I CANNOT TRUST IT.
Mfg Campaign: 11416518
Recall Date: May 13, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED SPONTANEOUSLY. AM AWARE THERE HAVE BEEN NUMEROUS COMPLAINTS IF SIMILAR PROBLEMS ON YEAR AND MODEL, 2017 SUBARU OUTBACK. VEHICLE IS GARAGED AND I'VE NOTED CRACK IS "GROWING." LOCAL DEALER CLAIMS TO BE UNAWARE OF A BROADER ISSUE INVOLVING MANY OTHER VEHICLE OWNERS DESCRIBING SAME PROBLEM.
Corrective Action:
WINDSHIELD CRACKED SPONTANEOUSLY. AM AWARE THERE HAVE BEEN NUMEROUS COMPLAINTS IF SIMILAR PROBLEMS ON YEAR AND MODEL, 2017 SUBARU OUTBACK. VEHICLE IS GARAGED AND I'VE NOTED CRACK IS "GROWING." LOCAL DEALER CLAIMS TO BE UNAWARE OF A BROADER ISSUE INVOLVING MANY OTHER VEHICLE OWNERS DESCRIBING SAME PROBLEM.
Additional Notes:
WINDSHIELD CRACKED SPONTANEOUSLY. AM AWARE THERE HAVE BEEN NUMEROUS COMPLAINTS IF SIMILAR PROBLEMS ON YEAR AND MODEL, 2017 SUBARU OUTBACK. VEHICLE IS GARAGED AND I'VE NOTED CRACK IS "GROWING." LOCAL DEALER CLAIMS TO BE UNAWARE OF A BROADER ISSUE INVOLVING MANY OTHER VEHICLE OWNERS DESCRIBING SAME PROBLEM.
Mfg Campaign: 11416259
Recall Date: May 12, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WALKED OUT OF STATERS BROS AND THE WINDSHIELD CRACKED FROM THE VERY BOTTOM CENTER AND TRAVELED UP 10 INCHES AND OVER TO DRIVERS SIDE 16 INCHES.UP ON ITS OWN WHILE I WAS IN THE STORE. NO CRACK PRIOR TO LEAVING MY VEHICLE 25 MINUTES EARLIER.
Corrective Action:
WALKED OUT OF STATERS BROS AND THE WINDSHIELD CRACKED FROM THE VERY BOTTOM CENTER AND TRAVELED UP 10 INCHES AND OVER TO DRIVERS SIDE 16 INCHES.UP ON ITS OWN WHILE I WAS IN THE STORE. NO CRACK PRIOR TO LEAVING MY VEHICLE 25 MINUTES EARLIER.
Additional Notes:
WALKED OUT OF STATERS BROS AND THE WINDSHIELD CRACKED FROM THE VERY BOTTOM CENTER AND TRAVELED UP 10 INCHES AND OVER TO DRIVERS SIDE 16 INCHES.UP ON ITS OWN WHILE I WAS IN THE STORE. NO CRACK PRIOR TO LEAVING MY VEHICLE 25 MINUTES EARLIER.
Mfg Campaign: 11416285
Recall Date: May 12, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE HAVE EXPERIENCED MULTIPLE, ONGOING BATTERY DRAIN INCIDENTS, REPLACING THE BATTERY TWICE IN ONE YEAR (MOST RECENTLY). WE ARE LEFT STRANDED REPEATEDLY AND MUST JUMP THE CAR FOR IT TO START. I UNDERSTAND THIS IS AN ONGOING ISSUE WITH THIS MODEL AND OTHERS. THE INCIDENTS HAPPEN SEEMINGLY RANDOMLY. IT IS WORKING FINE, THEN YOU GO BACK TO GET IN IT AND IT WON'T START. SOMETIMES, WHEN YOU ARE ATTEMPTING TO START IT, THE BACK HATCH WILL MAKE A SOUND/MOTION. WE HAVE BEEN STRANDED MORE TIMES THAN I CAN COUNT! AFTER 4 YEARS OF THIS, WE ARE BEYOND FRUSTRATED. I DO NOT FEEL SAFE ON THE ROAD BY MYSELF. MOST OWNERS HAVE TAKEN TO KEEPING A BATTERY JUMPER WITH THEM AT ALL TIMES. RIDICULOUS.
Corrective Action:
WE HAVE EXPERIENCED MULTIPLE, ONGOING BATTERY DRAIN INCIDENTS, REPLACING THE BATTERY TWICE IN ONE YEAR (MOST RECENTLY). WE ARE LEFT STRANDED REPEATEDLY AND MUST JUMP THE CAR FOR IT TO START. I UNDERSTAND THIS IS AN ONGOING ISSUE WITH THIS MODEL AND OTHERS. THE INCIDENTS HAPPEN SEEMINGLY RANDOMLY. IT IS WORKING FINE, THEN YOU GO BACK TO GET IN IT AND IT WON'T START. SOMETIMES, WHEN YOU ARE ATTEMPTING TO START IT, THE BACK HATCH WILL MAKE A SOUND/MOTION. WE HAVE BEEN STRANDED MORE TIMES THAN I CAN COUNT! AFTER 4 YEARS OF THIS, WE ARE BEYOND FRUSTRATED. I DO NOT FEEL SAFE ON THE ROAD BY MYSELF. MOST OWNERS HAVE TAKEN TO KEEPING A BATTERY JUMPER WITH THEM AT ALL TIMES. RIDICULOUS.
Additional Notes:
WE HAVE EXPERIENCED MULTIPLE, ONGOING BATTERY DRAIN INCIDENTS, REPLACING THE BATTERY TWICE IN ONE YEAR (MOST RECENTLY). WE ARE LEFT STRANDED REPEATEDLY AND MUST JUMP THE CAR FOR IT TO START. I UNDERSTAND THIS IS AN ONGOING ISSUE WITH THIS MODEL AND OTHERS. THE INCIDENTS HAPPEN SEEMINGLY RANDOMLY. IT IS WORKING FINE, THEN YOU GO BACK TO GET IN IT AND IT WON'T START. SOMETIMES, WHEN YOU ARE ATTEMPTING TO START IT, THE BACK HATCH WILL MAKE A SOUND/MOTION. WE HAVE BEEN STRANDED MORE TIMES THAN I CAN COUNT! AFTER 4 YEARS OF THIS, WE ARE BEYOND FRUSTRATED. I DO NOT FEEL SAFE ON THE ROAD BY MYSELF. MOST OWNERS HAVE TAKEN TO KEEPING A BATTERY JUMPER WITH THEM AT ALL TIMES. RIDICULOUS.
Mfg Campaign: 11416120
Recall Date: May 11, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SOMETIMES THE BATTERY GOES DEAD FOR NO REASON. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST 2 YEARS, WITH THE MOST RECENT EVENT OCCURRING TODAY (MAY 10, 2021). IT COULD OCCUR AFTER I HAVEN'T DRIVEN IT FOR A DAY OR IN THE MIDST OF A ROAD TRIP AFTER I'VE STOPPED FOR LUNCH AND IT WON'T RESTART. I HAVE REPLACED THE BATTERY 2 TIMES SINCE PURCHASING MY CAR (USED) IN 2019.
Corrective Action:
SOMETIMES THE BATTERY GOES DEAD FOR NO REASON. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST 2 YEARS, WITH THE MOST RECENT EVENT OCCURRING TODAY (MAY 10, 2021). IT COULD OCCUR AFTER I HAVEN'T DRIVEN IT FOR A DAY OR IN THE MIDST OF A ROAD TRIP AFTER I'VE STOPPED FOR LUNCH AND IT WON'T RESTART. I HAVE REPLACED THE BATTERY 2 TIMES SINCE PURCHASING MY CAR (USED) IN 2019.
Additional Notes:
SOMETIMES THE BATTERY GOES DEAD FOR NO REASON. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST 2 YEARS, WITH THE MOST RECENT EVENT OCCURRING TODAY (MAY 10, 2021). IT COULD OCCUR AFTER I HAVEN'T DRIVEN IT FOR A DAY OR IN THE MIDST OF A ROAD TRIP AFTER I'VE STOPPED FOR LUNCH AND IT WON'T RESTART. I HAVE REPLACED THE BATTERY 2 TIMES SINCE PURCHASING MY CAR (USED) IN 2019.
Mfg Campaign: 11416136
Recall Date: May 11, 2021
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY NEW BATTERY WAS DRAINED TO A POINT THE VEHICLE WOULD NOT START. I MESSAGED SOME BIBLE STUDY FRIENDS AND ONE WAS GOING TO COME OVER AND JUMP MY VEHICLE. WHILE WAITING I PUT THE CAR IN NEUTRAL AND PUSHED IT OUT OF MY GARAGE INTO THE DRIVEWAY. THE DRIVEWAY IS ON A STEEP SLOPE. ONCE IN THE DRIVEWAY I TRIED PUTTING THE CAR INTO PARK, IT WOULD NOT GO INTO PARK. IN FACT IT WOULD ONLY GO INTO DRIVE WHICH DID NOT STOP THE VEHICLE FROM ROLLING BACKWARDS. I TRIED THE EMERGENCY BRAKE BUT IT IS ELECTRICALLY OPERATED AND DID NOT WORK. THE BRAKES WERE VERY HARD TO HOLD SINCE THE HYDRAULICS WERE NOT KICKING IN, SAME WITH THE POWER STEERING. I AM A BIG STRONG GUY SO I WRESTLED THE CAR TO TURN IT DIAGONALLY IN THE DRIVEWAY AS IT ROLLED BACKWARDS, TRYING TO PREVENT IT FROM GOING INTO THE STREET AND FLYING INTO SOMEONE'S HOUSE OR VEHICLE. ONCE DIAGONAL IN THE DRIVEWAY I THREW A PADLOCK UNDER THE FRONT TIRE FROM THE DRIVERS SEAT WITH MY FOOT ON THE BRAKE TO PREVENT IT FROM ROLLING BACK. AT THIS POINT IT WAS BARELY HELD BUT STATIONARY SO I GOT OUT, CHALKED THE WHEELS WITH 2X4'S UNTIL BY BIBLE STUDY FRIENDS CAME OVER AND JUMPED MY CAR. I DID NOT HAVE MY CELL PHONE AND NO ONE ELSE WAS AROUND TO HELP ME. I LITTERALLY THOUGHT I WAS GOING TO HAVE TO JUST LET MY CAR ROLL DOWN INTO THE STREET AND LET IT GO BECAUSE I HAD NO OTHER OPTIONS. I CALLED SUBARU OF AMERICA AND THEY DIRECTED ME TO A YOUTUBE VIDEO THAT SHOWS ONCE THE BATTERY COMPLETELY DIES, THERE IS A SPECIAL TOOL YOU NEED IN ORDER TO GET THE CAR IN AND OUT OF PARK. BUT IT DOESN'T TELL YOU THAT IF THE CAR WON'T START AND THERE IS ENOUGH POWER TO GET IT INTO REVERSE, DON'T DO IT WITHOUT THE TOOL. WHAT IF THIS HAPPENED IN THE MOUNTAINS OR SAN FRANCISCO OR ANY HILLY OR MOUNTAINOUS LOCATION? I BELIEVE THIS IS A HIGH POTENTIAL FOR LIFE THREATING INJURY OR LOSS OF PROPERTY. E-BRAKES SHOULD NOT BE ELECTRIC IN MY OPINION.
Corrective Action:
MY NEW BATTERY WAS DRAINED TO A POINT THE VEHICLE WOULD NOT START. I MESSAGED SOME BIBLE STUDY FRIENDS AND ONE WAS GOING TO COME OVER AND JUMP MY VEHICLE. WHILE WAITING I PUT THE CAR IN NEUTRAL AND PUSHED IT OUT OF MY GARAGE INTO THE DRIVEWAY. THE DRIVEWAY IS ON A STEEP SLOPE. ONCE IN THE DRIVEWAY I TRIED PUTTING THE CAR INTO PARK, IT WOULD NOT GO INTO PARK. IN FACT IT WOULD ONLY GO INTO DRIVE WHICH DID NOT STOP THE VEHICLE FROM ROLLING BACKWARDS. I TRIED THE EMERGENCY BRAKE BUT IT IS ELECTRICALLY OPERATED AND DID NOT WORK. THE BRAKES WERE VERY HARD TO HOLD SINCE THE HYDRAULICS WERE NOT KICKING IN, SAME WITH THE POWER STEERING. I AM A BIG STRONG GUY SO I WRESTLED THE CAR TO TURN IT DIAGONALLY IN THE DRIVEWAY AS IT ROLLED BACKWARDS, TRYING TO PREVENT IT FROM GOING INTO THE STREET AND FLYING INTO SOMEONE'S HOUSE OR VEHICLE. ONCE DIAGONAL IN THE DRIVEWAY I THREW A PADLOCK UNDER THE FRONT TIRE FROM THE DRIVERS SEAT WITH MY FOOT ON THE BRAKE TO PREVENT IT FROM ROLLING BACK. AT THIS POINT IT WAS BARELY HELD BUT STATIONARY SO I GOT OUT, CHALKED THE WHEELS WITH 2X4'S UNTIL BY BIBLE STUDY FRIENDS CAME OVER AND JUMPED MY CAR. I DID NOT HAVE MY CELL PHONE AND NO ONE ELSE WAS AROUND TO HELP ME. I LITTERALLY THOUGHT I WAS GOING TO HAVE TO JUST LET MY CAR ROLL DOWN INTO THE STREET AND LET IT GO BECAUSE I HAD NO OTHER OPTIONS. I CALLED SUBARU OF AMERICA AND THEY DIRECTED ME TO A YOUTUBE VIDEO THAT SHOWS ONCE THE BATTERY COMPLETELY DIES, THERE IS A SPECIAL TOOL YOU NEED IN ORDER TO GET THE CAR IN AND OUT OF PARK. BUT IT DOESN'T TELL YOU THAT IF THE CAR WON'T START AND THERE IS ENOUGH POWER TO GET IT INTO REVERSE, DON'T DO IT WITHOUT THE TOOL. WHAT IF THIS HAPPENED IN THE MOUNTAINS OR SAN FRANCISCO OR ANY HILLY OR MOUNTAINOUS LOCATION? I BELIEVE THIS IS A HIGH POTENTIAL FOR LIFE THREATING INJURY OR LOSS OF PROPERTY. E-BRAKES SHOULD NOT BE ELECTRIC IN MY OPINION.
Additional Notes:
MY NEW BATTERY WAS DRAINED TO A POINT THE VEHICLE WOULD NOT START. I MESSAGED SOME BIBLE STUDY FRIENDS AND ONE WAS GOING TO COME OVER AND JUMP MY VEHICLE. WHILE WAITING I PUT THE CAR IN NEUTRAL AND PUSHED IT OUT OF MY GARAGE INTO THE DRIVEWAY. THE DRIVEWAY IS ON A STEEP SLOPE. ONCE IN THE DRIVEWAY I TRIED PUTTING THE CAR INTO PARK, IT WOULD NOT GO INTO PARK. IN FACT IT WOULD ONLY GO INTO DRIVE WHICH DID NOT STOP THE VEHICLE FROM ROLLING BACKWARDS. I TRIED THE EMERGENCY BRAKE BUT IT IS ELECTRICALLY OPERATED AND DID NOT WORK. THE BRAKES WERE VERY HARD TO HOLD SINCE THE HYDRAULICS WERE NOT KICKING IN, SAME WITH THE POWER STEERING. I AM A BIG STRONG GUY SO I WRESTLED THE CAR TO TURN IT DIAGONALLY IN THE DRIVEWAY AS IT ROLLED BACKWARDS, TRYING TO PREVENT IT FROM GOING INTO THE STREET AND FLYING INTO SOMEONE'S HOUSE OR VEHICLE. ONCE DIAGONAL IN THE DRIVEWAY I THREW A PADLOCK UNDER THE FRONT TIRE FROM THE DRIVERS SEAT WITH MY FOOT ON THE BRAKE TO PREVENT IT FROM ROLLING BACK. AT THIS POINT IT WAS BARELY HELD BUT STATIONARY SO I GOT OUT, CHALKED THE WHEELS WITH 2X4'S UNTIL BY BIBLE STUDY FRIENDS CAME OVER AND JUMPED MY CAR. I DID NOT HAVE MY CELL PHONE AND NO ONE ELSE WAS AROUND TO HELP ME. I LITTERALLY THOUGHT I WAS GOING TO HAVE TO JUST LET MY CAR ROLL DOWN INTO THE STREET AND LET IT GO BECAUSE I HAD NO OTHER OPTIONS. I CALLED SUBARU OF AMERICA AND THEY DIRECTED ME TO A YOUTUBE VIDEO THAT SHOWS ONCE THE BATTERY COMPLETELY DIES, THERE IS A SPECIAL TOOL YOU NEED IN ORDER TO GET THE CAR IN AND OUT OF PARK. BUT IT DOESN'T TELL YOU THAT IF THE CAR WON'T START AND THERE IS ENOUGH POWER TO GET IT INTO REVERSE, DON'T DO IT WITHOUT THE TOOL. WHAT IF THIS HAPPENED IN THE MOUNTAINS OR SAN FRANCISCO OR ANY HILLY OR MOUNTAINOUS LOCATION? I BELIEVE THIS IS A HIGH POTENTIAL FOR LIFE THREATING INJURY OR LOSS OF PROPERTY. E-BRAKES SHOULD NOT BE ELECTRIC IN MY OPINION.
Mfg Campaign: 11415781
Recall Date: May 10, 2021
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY NEW BATTERY WAS DRAINED TO A POINT THE VEHICLE WOULD NOT START. I MESSAGED SOME BIBLE STUDY FRIENDS AND ONE WAS GOING TO COME OVER AND JUMP MY VEHICLE. WHILE WAITING I PUT THE CAR IN NEUTRAL AND PUSHED IT OUT OF MY GARAGE INTO THE DRIVEWAY. THE DRIVEWAY IS ON A STEEP SLOPE. ONCE IN THE DRIVEWAY I TRIED PUTTING THE CAR INTO PARK, IT WOULD NOT GO INTO PARK. IN FACT IT WOULD ONLY GO INTO DRIVE WHICH DID NOT STOP THE VEHICLE FROM ROLLING BACKWARDS. I TRIED THE EMERGENCY BRAKE BUT IT IS ELECTRICALLY OPERATED AND DID NOT WORK. THE BRAKES WERE VERY HARD TO HOLD SINCE THE HYDRAULICS WERE NOT KICKING IN, SAME WITH THE POWER STEERING. I AM A BIG STRONG GUY SO I WRESTLED THE CAR TO TURN IT DIAGONALLY IN THE DRIVEWAY AS IT ROLLED BACKWARDS, TRYING TO PREVENT IT FROM GOING INTO THE STREET AND FLYING INTO SOMEONE'S HOUSE OR VEHICLE. ONCE DIAGONAL IN THE DRIVEWAY I THREW A PADLOCK UNDER THE FRONT TIRE FROM THE DRIVERS SEAT WITH MY FOOT ON THE BRAKE TO PREVENT IT FROM ROLLING BACK. AT THIS POINT IT WAS BARELY HELD BUT STATIONARY SO I GOT OUT, CHALKED THE WHEELS WITH 2X4'S UNTIL BY BIBLE STUDY FRIENDS CAME OVER AND JUMPED MY CAR. I DID NOT HAVE MY CELL PHONE AND NO ONE ELSE WAS AROUND TO HELP ME. I LITTERALLY THOUGHT I WAS GOING TO HAVE TO JUST LET MY CAR ROLL DOWN INTO THE STREET AND LET IT GO BECAUSE I HAD NO OTHER OPTIONS. I CALLED SUBARU OF AMERICA AND THEY DIRECTED ME TO A YOUTUBE VIDEO THAT SHOWS ONCE THE BATTERY COMPLETELY DIES, THERE IS A SPECIAL TOOL YOU NEED IN ORDER TO GET THE CAR IN AND OUT OF PARK. BUT IT DOESN'T TELL YOU THAT IF THE CAR WON'T START AND THERE IS ENOUGH POWER TO GET IT INTO REVERSE, DON'T DO IT WITHOUT THE TOOL. WHAT IF THIS HAPPENED IN THE MOUNTAINS OR SAN FRANCISCO OR ANY HILLY OR MOUNTAINOUS LOCATION? I BELIEVE THIS IS A HIGH POTENTIAL FOR LIFE THREATING INJURY OR LOSS OF PROPERTY. E-BRAKES SHOULD NOT BE ELECTRIC IN MY OPINION.
Corrective Action:
MY NEW BATTERY WAS DRAINED TO A POINT THE VEHICLE WOULD NOT START. I MESSAGED SOME BIBLE STUDY FRIENDS AND ONE WAS GOING TO COME OVER AND JUMP MY VEHICLE. WHILE WAITING I PUT THE CAR IN NEUTRAL AND PUSHED IT OUT OF MY GARAGE INTO THE DRIVEWAY. THE DRIVEWAY IS ON A STEEP SLOPE. ONCE IN THE DRIVEWAY I TRIED PUTTING THE CAR INTO PARK, IT WOULD NOT GO INTO PARK. IN FACT IT WOULD ONLY GO INTO DRIVE WHICH DID NOT STOP THE VEHICLE FROM ROLLING BACKWARDS. I TRIED THE EMERGENCY BRAKE BUT IT IS ELECTRICALLY OPERATED AND DID NOT WORK. THE BRAKES WERE VERY HARD TO HOLD SINCE THE HYDRAULICS WERE NOT KICKING IN, SAME WITH THE POWER STEERING. I AM A BIG STRONG GUY SO I WRESTLED THE CAR TO TURN IT DIAGONALLY IN THE DRIVEWAY AS IT ROLLED BACKWARDS, TRYING TO PREVENT IT FROM GOING INTO THE STREET AND FLYING INTO SOMEONE'S HOUSE OR VEHICLE. ONCE DIAGONAL IN THE DRIVEWAY I THREW A PADLOCK UNDER THE FRONT TIRE FROM THE DRIVERS SEAT WITH MY FOOT ON THE BRAKE TO PREVENT IT FROM ROLLING BACK. AT THIS POINT IT WAS BARELY HELD BUT STATIONARY SO I GOT OUT, CHALKED THE WHEELS WITH 2X4'S UNTIL BY BIBLE STUDY FRIENDS CAME OVER AND JUMPED MY CAR. I DID NOT HAVE MY CELL PHONE AND NO ONE ELSE WAS AROUND TO HELP ME. I LITTERALLY THOUGHT I WAS GOING TO HAVE TO JUST LET MY CAR ROLL DOWN INTO THE STREET AND LET IT GO BECAUSE I HAD NO OTHER OPTIONS. I CALLED SUBARU OF AMERICA AND THEY DIRECTED ME TO A YOUTUBE VIDEO THAT SHOWS ONCE THE BATTERY COMPLETELY DIES, THERE IS A SPECIAL TOOL YOU NEED IN ORDER TO GET THE CAR IN AND OUT OF PARK. BUT IT DOESN'T TELL YOU THAT IF THE CAR WON'T START AND THERE IS ENOUGH POWER TO GET IT INTO REVERSE, DON'T DO IT WITHOUT THE TOOL. WHAT IF THIS HAPPENED IN THE MOUNTAINS OR SAN FRANCISCO OR ANY HILLY OR MOUNTAINOUS LOCATION? I BELIEVE THIS IS A HIGH POTENTIAL FOR LIFE THREATING INJURY OR LOSS OF PROPERTY. E-BRAKES SHOULD NOT BE ELECTRIC IN MY OPINION.
Additional Notes:
MY NEW BATTERY WAS DRAINED TO A POINT THE VEHICLE WOULD NOT START. I MESSAGED SOME BIBLE STUDY FRIENDS AND ONE WAS GOING TO COME OVER AND JUMP MY VEHICLE. WHILE WAITING I PUT THE CAR IN NEUTRAL AND PUSHED IT OUT OF MY GARAGE INTO THE DRIVEWAY. THE DRIVEWAY IS ON A STEEP SLOPE. ONCE IN THE DRIVEWAY I TRIED PUTTING THE CAR INTO PARK, IT WOULD NOT GO INTO PARK. IN FACT IT WOULD ONLY GO INTO DRIVE WHICH DID NOT STOP THE VEHICLE FROM ROLLING BACKWARDS. I TRIED THE EMERGENCY BRAKE BUT IT IS ELECTRICALLY OPERATED AND DID NOT WORK. THE BRAKES WERE VERY HARD TO HOLD SINCE THE HYDRAULICS WERE NOT KICKING IN, SAME WITH THE POWER STEERING. I AM A BIG STRONG GUY SO I WRESTLED THE CAR TO TURN IT DIAGONALLY IN THE DRIVEWAY AS IT ROLLED BACKWARDS, TRYING TO PREVENT IT FROM GOING INTO THE STREET AND FLYING INTO SOMEONE'S HOUSE OR VEHICLE. ONCE DIAGONAL IN THE DRIVEWAY I THREW A PADLOCK UNDER THE FRONT TIRE FROM THE DRIVERS SEAT WITH MY FOOT ON THE BRAKE TO PREVENT IT FROM ROLLING BACK. AT THIS POINT IT WAS BARELY HELD BUT STATIONARY SO I GOT OUT, CHALKED THE WHEELS WITH 2X4'S UNTIL BY BIBLE STUDY FRIENDS CAME OVER AND JUMPED MY CAR. I DID NOT HAVE MY CELL PHONE AND NO ONE ELSE WAS AROUND TO HELP ME. I LITTERALLY THOUGHT I WAS GOING TO HAVE TO JUST LET MY CAR ROLL DOWN INTO THE STREET AND LET IT GO BECAUSE I HAD NO OTHER OPTIONS. I CALLED SUBARU OF AMERICA AND THEY DIRECTED ME TO A YOUTUBE VIDEO THAT SHOWS ONCE THE BATTERY COMPLETELY DIES, THERE IS A SPECIAL TOOL YOU NEED IN ORDER TO GET THE CAR IN AND OUT OF PARK. BUT IT DOESN'T TELL YOU THAT IF THE CAR WON'T START AND THERE IS ENOUGH POWER TO GET IT INTO REVERSE, DON'T DO IT WITHOUT THE TOOL. WHAT IF THIS HAPPENED IN THE MOUNTAINS OR SAN FRANCISCO OR ANY HILLY OR MOUNTAINOUS LOCATION? I BELIEVE THIS IS A HIGH POTENTIAL FOR LIFE THREATING INJURY OR LOSS OF PROPERTY. E-BRAKES SHOULD NOT BE ELECTRIC IN MY OPINION.
Mfg Campaign: 11415781
Recall Date: May 10, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY NEW BATTERY WAS DRAINED TO A POINT THE VEHICLE WOULD NOT START. I MESSAGED SOME BIBLE STUDY FRIENDS AND ONE WAS GOING TO COME OVER AND JUMP MY VEHICLE. WHILE WAITING I PUT THE CAR IN NEUTRAL AND PUSHED IT OUT OF MY GARAGE INTO THE DRIVEWAY. THE DRIVEWAY IS ON A STEEP SLOPE. ONCE IN THE DRIVEWAY I TRIED PUTTING THE CAR INTO PARK, IT WOULD NOT GO INTO PARK. IN FACT IT WOULD ONLY GO INTO DRIVE WHICH DID NOT STOP THE VEHICLE FROM ROLLING BACKWARDS. I TRIED THE EMERGENCY BRAKE BUT IT IS ELECTRICALLY OPERATED AND DID NOT WORK. THE BRAKES WERE VERY HARD TO HOLD SINCE THE HYDRAULICS WERE NOT KICKING IN, SAME WITH THE POWER STEERING. I AM A BIG STRONG GUY SO I WRESTLED THE CAR TO TURN IT DIAGONALLY IN THE DRIVEWAY AS IT ROLLED BACKWARDS, TRYING TO PREVENT IT FROM GOING INTO THE STREET AND FLYING INTO SOMEONE'S HOUSE OR VEHICLE. ONCE DIAGONAL IN THE DRIVEWAY I THREW A PADLOCK UNDER THE FRONT TIRE FROM THE DRIVERS SEAT WITH MY FOOT ON THE BRAKE TO PREVENT IT FROM ROLLING BACK. AT THIS POINT IT WAS BARELY HELD BUT STATIONARY SO I GOT OUT, CHALKED THE WHEELS WITH 2X4'S UNTIL BY BIBLE STUDY FRIENDS CAME OVER AND JUMPED MY CAR. I DID NOT HAVE MY CELL PHONE AND NO ONE ELSE WAS AROUND TO HELP ME. I LITTERALLY THOUGHT I WAS GOING TO HAVE TO JUST LET MY CAR ROLL DOWN INTO THE STREET AND LET IT GO BECAUSE I HAD NO OTHER OPTIONS. I CALLED SUBARU OF AMERICA AND THEY DIRECTED ME TO A YOUTUBE VIDEO THAT SHOWS ONCE THE BATTERY COMPLETELY DIES, THERE IS A SPECIAL TOOL YOU NEED IN ORDER TO GET THE CAR IN AND OUT OF PARK. BUT IT DOESN'T TELL YOU THAT IF THE CAR WON'T START AND THERE IS ENOUGH POWER TO GET IT INTO REVERSE, DON'T DO IT WITHOUT THE TOOL. WHAT IF THIS HAPPENED IN THE MOUNTAINS OR SAN FRANCISCO OR ANY HILLY OR MOUNTAINOUS LOCATION? I BELIEVE THIS IS A HIGH POTENTIAL FOR LIFE THREATING INJURY OR LOSS OF PROPERTY. E-BRAKES SHOULD NOT BE ELECTRIC IN MY OPINION.
Corrective Action:
MY NEW BATTERY WAS DRAINED TO A POINT THE VEHICLE WOULD NOT START. I MESSAGED SOME BIBLE STUDY FRIENDS AND ONE WAS GOING TO COME OVER AND JUMP MY VEHICLE. WHILE WAITING I PUT THE CAR IN NEUTRAL AND PUSHED IT OUT OF MY GARAGE INTO THE DRIVEWAY. THE DRIVEWAY IS ON A STEEP SLOPE. ONCE IN THE DRIVEWAY I TRIED PUTTING THE CAR INTO PARK, IT WOULD NOT GO INTO PARK. IN FACT IT WOULD ONLY GO INTO DRIVE WHICH DID NOT STOP THE VEHICLE FROM ROLLING BACKWARDS. I TRIED THE EMERGENCY BRAKE BUT IT IS ELECTRICALLY OPERATED AND DID NOT WORK. THE BRAKES WERE VERY HARD TO HOLD SINCE THE HYDRAULICS WERE NOT KICKING IN, SAME WITH THE POWER STEERING. I AM A BIG STRONG GUY SO I WRESTLED THE CAR TO TURN IT DIAGONALLY IN THE DRIVEWAY AS IT ROLLED BACKWARDS, TRYING TO PREVENT IT FROM GOING INTO THE STREET AND FLYING INTO SOMEONE'S HOUSE OR VEHICLE. ONCE DIAGONAL IN THE DRIVEWAY I THREW A PADLOCK UNDER THE FRONT TIRE FROM THE DRIVERS SEAT WITH MY FOOT ON THE BRAKE TO PREVENT IT FROM ROLLING BACK. AT THIS POINT IT WAS BARELY HELD BUT STATIONARY SO I GOT OUT, CHALKED THE WHEELS WITH 2X4'S UNTIL BY BIBLE STUDY FRIENDS CAME OVER AND JUMPED MY CAR. I DID NOT HAVE MY CELL PHONE AND NO ONE ELSE WAS AROUND TO HELP ME. I LITTERALLY THOUGHT I WAS GOING TO HAVE TO JUST LET MY CAR ROLL DOWN INTO THE STREET AND LET IT GO BECAUSE I HAD NO OTHER OPTIONS. I CALLED SUBARU OF AMERICA AND THEY DIRECTED ME TO A YOUTUBE VIDEO THAT SHOWS ONCE THE BATTERY COMPLETELY DIES, THERE IS A SPECIAL TOOL YOU NEED IN ORDER TO GET THE CAR IN AND OUT OF PARK. BUT IT DOESN'T TELL YOU THAT IF THE CAR WON'T START AND THERE IS ENOUGH POWER TO GET IT INTO REVERSE, DON'T DO IT WITHOUT THE TOOL. WHAT IF THIS HAPPENED IN THE MOUNTAINS OR SAN FRANCISCO OR ANY HILLY OR MOUNTAINOUS LOCATION? I BELIEVE THIS IS A HIGH POTENTIAL FOR LIFE THREATING INJURY OR LOSS OF PROPERTY. E-BRAKES SHOULD NOT BE ELECTRIC IN MY OPINION.
Additional Notes:
MY NEW BATTERY WAS DRAINED TO A POINT THE VEHICLE WOULD NOT START. I MESSAGED SOME BIBLE STUDY FRIENDS AND ONE WAS GOING TO COME OVER AND JUMP MY VEHICLE. WHILE WAITING I PUT THE CAR IN NEUTRAL AND PUSHED IT OUT OF MY GARAGE INTO THE DRIVEWAY. THE DRIVEWAY IS ON A STEEP SLOPE. ONCE IN THE DRIVEWAY I TRIED PUTTING THE CAR INTO PARK, IT WOULD NOT GO INTO PARK. IN FACT IT WOULD ONLY GO INTO DRIVE WHICH DID NOT STOP THE VEHICLE FROM ROLLING BACKWARDS. I TRIED THE EMERGENCY BRAKE BUT IT IS ELECTRICALLY OPERATED AND DID NOT WORK. THE BRAKES WERE VERY HARD TO HOLD SINCE THE HYDRAULICS WERE NOT KICKING IN, SAME WITH THE POWER STEERING. I AM A BIG STRONG GUY SO I WRESTLED THE CAR TO TURN IT DIAGONALLY IN THE DRIVEWAY AS IT ROLLED BACKWARDS, TRYING TO PREVENT IT FROM GOING INTO THE STREET AND FLYING INTO SOMEONE'S HOUSE OR VEHICLE. ONCE DIAGONAL IN THE DRIVEWAY I THREW A PADLOCK UNDER THE FRONT TIRE FROM THE DRIVERS SEAT WITH MY FOOT ON THE BRAKE TO PREVENT IT FROM ROLLING BACK. AT THIS POINT IT WAS BARELY HELD BUT STATIONARY SO I GOT OUT, CHALKED THE WHEELS WITH 2X4'S UNTIL BY BIBLE STUDY FRIENDS CAME OVER AND JUMPED MY CAR. I DID NOT HAVE MY CELL PHONE AND NO ONE ELSE WAS AROUND TO HELP ME. I LITTERALLY THOUGHT I WAS GOING TO HAVE TO JUST LET MY CAR ROLL DOWN INTO THE STREET AND LET IT GO BECAUSE I HAD NO OTHER OPTIONS. I CALLED SUBARU OF AMERICA AND THEY DIRECTED ME TO A YOUTUBE VIDEO THAT SHOWS ONCE THE BATTERY COMPLETELY DIES, THERE IS A SPECIAL TOOL YOU NEED IN ORDER TO GET THE CAR IN AND OUT OF PARK. BUT IT DOESN'T TELL YOU THAT IF THE CAR WON'T START AND THERE IS ENOUGH POWER TO GET IT INTO REVERSE, DON'T DO IT WITHOUT THE TOOL. WHAT IF THIS HAPPENED IN THE MOUNTAINS OR SAN FRANCISCO OR ANY HILLY OR MOUNTAINOUS LOCATION? I BELIEVE THIS IS A HIGH POTENTIAL FOR LIFE THREATING INJURY OR LOSS OF PROPERTY. E-BRAKES SHOULD NOT BE ELECTRIC IN MY OPINION.
Mfg Campaign: 11415781
Recall Date: May 10, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BATTERY IS PREMATURELY DRAINING AND THIS HAS LEFT US STRANDED AND REQUIRING A JUMP START. THIS IS A SAFETY ISSUE FOR MY FAMILY. THE OEM BATTER FAILED AFTER 18 MONTHS. THE NEW BATTERY (WITH A 5 YEAR WARRANTY) HAS NOW FAILED AFTER ANOTHER 14 MONTHS. THIS IS NOT DUE TO LEAVING A LIGHT ON OR A DOOR OPEN. THE VEHICLE IS NOT BEING LEFT PARKED FOR LONG PERIODS OF TIME. THIS IS A DAILY DRIVER VEHICLE.
Corrective Action:
THE BATTERY IS PREMATURELY DRAINING AND THIS HAS LEFT US STRANDED AND REQUIRING A JUMP START. THIS IS A SAFETY ISSUE FOR MY FAMILY. THE OEM BATTER FAILED AFTER 18 MONTHS. THE NEW BATTERY (WITH A 5 YEAR WARRANTY) HAS NOW FAILED AFTER ANOTHER 14 MONTHS. THIS IS NOT DUE TO LEAVING A LIGHT ON OR A DOOR OPEN. THE VEHICLE IS NOT BEING LEFT PARKED FOR LONG PERIODS OF TIME. THIS IS A DAILY DRIVER VEHICLE.
Additional Notes:
THE BATTERY IS PREMATURELY DRAINING AND THIS HAS LEFT US STRANDED AND REQUIRING A JUMP START. THIS IS A SAFETY ISSUE FOR MY FAMILY. THE OEM BATTER FAILED AFTER 18 MONTHS. THE NEW BATTERY (WITH A 5 YEAR WARRANTY) HAS NOW FAILED AFTER ANOTHER 14 MONTHS. THIS IS NOT DUE TO LEAVING A LIGHT ON OR A DOOR OPEN. THE VEHICLE IS NOT BEING LEFT PARKED FOR LONG PERIODS OF TIME. THIS IS A DAILY DRIVER VEHICLE.
Mfg Campaign: 11415945
Recall Date: May 10, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR DRAINS BATTERY RAPIDLY OVERNIGHT. THE IDLE CURRENT IS ABOUT 2 AMPS WHICH IS ABNORMAL
Corrective Action:
THE CAR DRAINS BATTERY RAPIDLY OVERNIGHT. THE IDLE CURRENT IS ABOUT 2 AMPS WHICH IS ABNORMAL
Additional Notes:
THE CAR DRAINS BATTERY RAPIDLY OVERNIGHT. THE IDLE CURRENT IS ABOUT 2 AMPS WHICH IS ABNORMAL
Mfg Campaign: 11415980
Recall Date: May 10, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY BATTERY HAS SEEMED WEAK FOR OVER A YEAR. ON A ROUTINE SERVICE, I HAD ASKED SUBARU OF SANTA FE TO INSPECT MY BATTERY. IT CHECKED OUT AS GOOD. YET, EVERY TIME I STARTED THE CAR, IT WOULD SEEM LIKE THE STARTER WAS LABORING WITH A DRAINED BATTERY. OF LATE I HAVE HAD TO JUMPSTART THE CAR A FEW TIMES, EVEN. I TOOK IT FOR INSPECTION TODAY TO AUTO ZONE, TO SEE IF I NEEDED A NEW BATTERY. THEY CHECKED IT AND SAID THE BATTERY WAS FINE AND DID NOT NEED REPLACEMENT. I LOOKED UP THE INTERNET TO SEE IF OTHERS HAD SIMILAR PROBLEMS. SURE ENOUGH, I DISCOVERED THAT THERE IS A LEGAL SUITE REGARDING AN IDENTICAL ISSUE FOR THE SAME YEAR MSKE AND MODEL CAR AS MINE. THE BATTERY HAS NEVER DIED WHILE THE CAR IS IN OPERATION OR MOVING, BUT ONLY WHEN THE CAR IS STARTED. THIS COULD BE A SAFETY ISSUE IF THE VEHICLE IS STRANDED IN A REMOTE OR UNSAFE LOCATION. TO MY KNOWLEDGE,
Corrective Action:
MY BATTERY HAS SEEMED WEAK FOR OVER A YEAR. ON A ROUTINE SERVICE, I HAD ASKED SUBARU OF SANTA FE TO INSPECT MY BATTERY. IT CHECKED OUT AS GOOD. YET, EVERY TIME I STARTED THE CAR, IT WOULD SEEM LIKE THE STARTER WAS LABORING WITH A DRAINED BATTERY. OF LATE I HAVE HAD TO JUMPSTART THE CAR A FEW TIMES, EVEN. I TOOK IT FOR INSPECTION TODAY TO AUTO ZONE, TO SEE IF I NEEDED A NEW BATTERY. THEY CHECKED IT AND SAID THE BATTERY WAS FINE AND DID NOT NEED REPLACEMENT. I LOOKED UP THE INTERNET TO SEE IF OTHERS HAD SIMILAR PROBLEMS. SURE ENOUGH, I DISCOVERED THAT THERE IS A LEGAL SUITE REGARDING AN IDENTICAL ISSUE FOR THE SAME YEAR MSKE AND MODEL CAR AS MINE. THE BATTERY HAS NEVER DIED WHILE THE CAR IS IN OPERATION OR MOVING, BUT ONLY WHEN THE CAR IS STARTED. THIS COULD BE A SAFETY ISSUE IF THE VEHICLE IS STRANDED IN A REMOTE OR UNSAFE LOCATION. TO MY KNOWLEDGE,
Additional Notes:
MY BATTERY HAS SEEMED WEAK FOR OVER A YEAR. ON A ROUTINE SERVICE, I HAD ASKED SUBARU OF SANTA FE TO INSPECT MY BATTERY. IT CHECKED OUT AS GOOD. YET, EVERY TIME I STARTED THE CAR, IT WOULD SEEM LIKE THE STARTER WAS LABORING WITH A DRAINED BATTERY. OF LATE I HAVE HAD TO JUMPSTART THE CAR A FEW TIMES, EVEN. I TOOK IT FOR INSPECTION TODAY TO AUTO ZONE, TO SEE IF I NEEDED A NEW BATTERY. THEY CHECKED IT AND SAID THE BATTERY WAS FINE AND DID NOT NEED REPLACEMENT. I LOOKED UP THE INTERNET TO SEE IF OTHERS HAD SIMILAR PROBLEMS. SURE ENOUGH, I DISCOVERED THAT THERE IS A LEGAL SUITE REGARDING AN IDENTICAL ISSUE FOR THE SAME YEAR MSKE AND MODEL CAR AS MINE. THE BATTERY HAS NEVER DIED WHILE THE CAR IS IN OPERATION OR MOVING, BUT ONLY WHEN THE CAR IS STARTED. THIS COULD BE A SAFETY ISSUE IF THE VEHICLE IS STRANDED IN A REMOTE OR UNSAFE LOCATION. TO MY KNOWLEDGE,
Mfg Campaign: 11416021
Recall Date: May 10, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY DIES..HAD NEW ONE INSTALLED THIS WEEK, SAME PROBLEM. NO RECALL? CANT USE CAR
Corrective Action:
BATTERY DIES..HAD NEW ONE INSTALLED THIS WEEK, SAME PROBLEM. NO RECALL? CANT USE CAR
Additional Notes:
BATTERY DIES..HAD NEW ONE INSTALLED THIS WEEK, SAME PROBLEM. NO RECALL? CANT USE CAR
Mfg Campaign: 11415648
Recall Date: May 8, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THIS SUBARU OUTBACK WINDSHIELD CRACKED FOR ALMOST NO REASON. WE BOUGHT THE VEHICLE 2/28/21 WITH 19700 MILES. WHILE DRIVING FROM 4-5PM ON 5/7 I DID NOT NOTICE ANY AUDIBLE ROCK HITS OR IMPACTS ON THE WINDSHIELD. WE WERE RECEIVING RAIN IN MICHIGAN AND THE TEMPERATURE WAS DROPPING QUICKLY. I PARKED THE VEHICLE AT 5PM, AND THERE WERE NO CRACKS IN THE WINDSHIELD AT THAT POINT. WHEN I WENT TO DRIVE THE VEHICLE AT 11PM THAT NIGHT, I NOTICED WHAT I THOUGHT WAS DEBRIS ON THE WINDSHIELD (I PARKED UNDER A TREE), BUT I DIDN'T REALIZE THIS WAS A CRACK DEVELOPING. I DROVE IT FROM 11-11:45. WHEN I PARKED THE VEHICLE AT ALMOST MIDNIGHT ON 5/7 I DIDN'T REALIZE THIS CRACK WAS GETTING LARGER. ON 5/8, I WENT TO USE THE VEHICLE AT ABOUT NOON, AND THE CRACK WAS NOW 10-12" LONG AND WITHIN THE DRIVERS LINE OF SIGHT. I CALLED SUBARU SINCE THE VEHICLE ONLY HAS 23,000 MILES, AND THEY SAID TO CALL MY INSURANCE. NOW I HAVE TO PAY FOR A WINDSHIELD ON A NEARLY NEW VEHICLE FROM A CRACK THAT SEEMINGLY APPEARED OUT OF NOWHERE. MOST OF THE DRIVING WAS ON A CLEAN AND NEW FREEWAY, NO DIRT ROADS. IN THE SECOND PHOTO YOU CAN SEE WHAT IS MAYBE A VERY SMALL ROCK CHIP, BUT I HAVE NUMEROUS SIMILAR CHIPS ON TWO OTHER VEHICLES THAT HAVE NOT DEVELOPED INTO A CRACK, ESPECIALLY SO QUICKLY. I THINK THIS IS A DEFECTIVE WINDSHIELD ON THIS NEW SUBARU. I BELIEVE THIS SHOULD BE REPLACED UNDER WARRANTY.
Corrective Action:
THIS SUBARU OUTBACK WINDSHIELD CRACKED FOR ALMOST NO REASON. WE BOUGHT THE VEHICLE 2/28/21 WITH 19700 MILES. WHILE DRIVING FROM 4-5PM ON 5/7 I DID NOT NOTICE ANY AUDIBLE ROCK HITS OR IMPACTS ON THE WINDSHIELD. WE WERE RECEIVING RAIN IN MICHIGAN AND THE TEMPERATURE WAS DROPPING QUICKLY. I PARKED THE VEHICLE AT 5PM, AND THERE WERE NO CRACKS IN THE WINDSHIELD AT THAT POINT. WHEN I WENT TO DRIVE THE VEHICLE AT 11PM THAT NIGHT, I NOTICED WHAT I THOUGHT WAS DEBRIS ON THE WINDSHIELD (I PARKED UNDER A TREE), BUT I DIDN'T REALIZE THIS WAS A CRACK DEVELOPING. I DROVE IT FROM 11-11:45. WHEN I PARKED THE VEHICLE AT ALMOST MIDNIGHT ON 5/7 I DIDN'T REALIZE THIS CRACK WAS GETTING LARGER. ON 5/8, I WENT TO USE THE VEHICLE AT ABOUT NOON, AND THE CRACK WAS NOW 10-12" LONG AND WITHIN THE DRIVERS LINE OF SIGHT. I CALLED SUBARU SINCE THE VEHICLE ONLY HAS 23,000 MILES, AND THEY SAID TO CALL MY INSURANCE. NOW I HAVE TO PAY FOR A WINDSHIELD ON A NEARLY NEW VEHICLE FROM A CRACK THAT SEEMINGLY APPEARED OUT OF NOWHERE. MOST OF THE DRIVING WAS ON A CLEAN AND NEW FREEWAY, NO DIRT ROADS. IN THE SECOND PHOTO YOU CAN SEE WHAT IS MAYBE A VERY SMALL ROCK CHIP, BUT I HAVE NUMEROUS SIMILAR CHIPS ON TWO OTHER VEHICLES THAT HAVE NOT DEVELOPED INTO A CRACK, ESPECIALLY SO QUICKLY. I THINK THIS IS A DEFECTIVE WINDSHIELD ON THIS NEW SUBARU. I BELIEVE THIS SHOULD BE REPLACED UNDER WARRANTY.
Additional Notes:
THIS SUBARU OUTBACK WINDSHIELD CRACKED FOR ALMOST NO REASON. WE BOUGHT THE VEHICLE 2/28/21 WITH 19700 MILES. WHILE DRIVING FROM 4-5PM ON 5/7 I DID NOT NOTICE ANY AUDIBLE ROCK HITS OR IMPACTS ON THE WINDSHIELD. WE WERE RECEIVING RAIN IN MICHIGAN AND THE TEMPERATURE WAS DROPPING QUICKLY. I PARKED THE VEHICLE AT 5PM, AND THERE WERE NO CRACKS IN THE WINDSHIELD AT THAT POINT. WHEN I WENT TO DRIVE THE VEHICLE AT 11PM THAT NIGHT, I NOTICED WHAT I THOUGHT WAS DEBRIS ON THE WINDSHIELD (I PARKED UNDER A TREE), BUT I DIDN'T REALIZE THIS WAS A CRACK DEVELOPING. I DROVE IT FROM 11-11:45. WHEN I PARKED THE VEHICLE AT ALMOST MIDNIGHT ON 5/7 I DIDN'T REALIZE THIS CRACK WAS GETTING LARGER. ON 5/8, I WENT TO USE THE VEHICLE AT ABOUT NOON, AND THE CRACK WAS NOW 10-12" LONG AND WITHIN THE DRIVERS LINE OF SIGHT. I CALLED SUBARU SINCE THE VEHICLE ONLY HAS 23,000 MILES, AND THEY SAID TO CALL MY INSURANCE. NOW I HAVE TO PAY FOR A WINDSHIELD ON A NEARLY NEW VEHICLE FROM A CRACK THAT SEEMINGLY APPEARED OUT OF NOWHERE. MOST OF THE DRIVING WAS ON A CLEAN AND NEW FREEWAY, NO DIRT ROADS. IN THE SECOND PHOTO YOU CAN SEE WHAT IS MAYBE A VERY SMALL ROCK CHIP, BUT I HAVE NUMEROUS SIMILAR CHIPS ON TWO OTHER VEHICLES THAT HAVE NOT DEVELOPED INTO A CRACK, ESPECIALLY SO QUICKLY. I THINK THIS IS A DEFECTIVE WINDSHIELD ON THIS NEW SUBARU. I BELIEVE THIS SHOULD BE REPLACED UNDER WARRANTY.
Mfg Campaign: 11415654
Recall Date: May 8, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DATA CONTROL MODULE FAILED AFTER ONLY 30,000 MILES. IT'S A 2017 SUBARU OUTBACK AND BECAUSE OF NOT DRIVING LAST YEAR (2020), THE 3 YEAR WARRANTY WAS NO LONGER IN EFFECT. WE ARE PAYING $1500, FOR A FAILED PART (DATA CONTROL MODULE) THAT CAUSED TWO CONSECUTIVE BATTERIES TO DRAIN. THE CAR WILL NOT START WITHOUT JUMPING IT.
Corrective Action:
THE DATA CONTROL MODULE FAILED AFTER ONLY 30,000 MILES. IT'S A 2017 SUBARU OUTBACK AND BECAUSE OF NOT DRIVING LAST YEAR (2020), THE 3 YEAR WARRANTY WAS NO LONGER IN EFFECT. WE ARE PAYING $1500, FOR A FAILED PART (DATA CONTROL MODULE) THAT CAUSED TWO CONSECUTIVE BATTERIES TO DRAIN. THE CAR WILL NOT START WITHOUT JUMPING IT.
Additional Notes:
THE DATA CONTROL MODULE FAILED AFTER ONLY 30,000 MILES. IT'S A 2017 SUBARU OUTBACK AND BECAUSE OF NOT DRIVING LAST YEAR (2020), THE 3 YEAR WARRANTY WAS NO LONGER IN EFFECT. WE ARE PAYING $1500, FOR A FAILED PART (DATA CONTROL MODULE) THAT CAUSED TWO CONSECUTIVE BATTERIES TO DRAIN. THE CAR WILL NOT START WITHOUT JUMPING IT.
Mfg Campaign: 11415564
Recall Date: May 7, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I BELIEVE ALL OF THE FOLLOWING CIRCUMSTANCES TO BE CAUSED BY AN ELECTRICAL PROBLEM: DEC.31, 2020: CAR HESITATES TO START. IT NEVER TURNS OVER SO IT DOES NOT EVER START. WE INSTALL NEW BATTERY & CAR STARTS. MID-JAN.2021: CAR WON'T START FROM PUSH START, BUT DOES START WHEN I USE MY REMOTE START KEY FOB. AFTER THAT, CAR STARTS WITH PUSH START. FEB.-APRIL 2021: CAR HAS A SEVERAL TIMES WHEN IT HESTITATES TO START, BUT ULTIMATELY IT DOES START. MAY 1-3 2021: CAR HESITATES TO START, BUT ULTIMATELY STARTS. MAY 4-5 2021: CAR NOT ONLY HESITATES TO START, BUT NOW I HAVE ALL KINDS OF LIGHTS LIT UP ON MY DASH, INCLUDING CHECK ENGINE, EYESIGHT, X-MODE LIGHT IS FLASHING, AND SEVERAL OTHERS THAT I CANNOT GET TO TURN OFF. IN ALL INSTANCES, VEHICLE WAS STATIONARY AND TURNED OFF. I HAVE PHOTOS & VIDEO BUT CAN'T SEEM TO REDUCE FILE SIZE TO REQUIRED 5MB. SIDE NOTE: UNLESS I AM AT WORK OR RUNNING ERRANDS, MY CAR IS ALWAYS IN THE GARAGE.
Corrective Action:
I BELIEVE ALL OF THE FOLLOWING CIRCUMSTANCES TO BE CAUSED BY AN ELECTRICAL PROBLEM: DEC.31, 2020: CAR HESITATES TO START. IT NEVER TURNS OVER SO IT DOES NOT EVER START. WE INSTALL NEW BATTERY & CAR STARTS. MID-JAN.2021: CAR WON'T START FROM PUSH START, BUT DOES START WHEN I USE MY REMOTE START KEY FOB. AFTER THAT, CAR STARTS WITH PUSH START. FEB.-APRIL 2021: CAR HAS A SEVERAL TIMES WHEN IT HESTITATES TO START, BUT ULTIMATELY IT DOES START. MAY 1-3 2021: CAR HESITATES TO START, BUT ULTIMATELY STARTS. MAY 4-5 2021: CAR NOT ONLY HESITATES TO START, BUT NOW I HAVE ALL KINDS OF LIGHTS LIT UP ON MY DASH, INCLUDING CHECK ENGINE, EYESIGHT, X-MODE LIGHT IS FLASHING, AND SEVERAL OTHERS THAT I CANNOT GET TO TURN OFF. IN ALL INSTANCES, VEHICLE WAS STATIONARY AND TURNED OFF. I HAVE PHOTOS & VIDEO BUT CAN'T SEEM TO REDUCE FILE SIZE TO REQUIRED 5MB. SIDE NOTE: UNLESS I AM AT WORK OR RUNNING ERRANDS, MY CAR IS ALWAYS IN THE GARAGE.
Additional Notes:
I BELIEVE ALL OF THE FOLLOWING CIRCUMSTANCES TO BE CAUSED BY AN ELECTRICAL PROBLEM: DEC.31, 2020: CAR HESITATES TO START. IT NEVER TURNS OVER SO IT DOES NOT EVER START. WE INSTALL NEW BATTERY & CAR STARTS. MID-JAN.2021: CAR WON'T START FROM PUSH START, BUT DOES START WHEN I USE MY REMOTE START KEY FOB. AFTER THAT, CAR STARTS WITH PUSH START. FEB.-APRIL 2021: CAR HAS A SEVERAL TIMES WHEN IT HESTITATES TO START, BUT ULTIMATELY IT DOES START. MAY 1-3 2021: CAR HESITATES TO START, BUT ULTIMATELY STARTS. MAY 4-5 2021: CAR NOT ONLY HESITATES TO START, BUT NOW I HAVE ALL KINDS OF LIGHTS LIT UP ON MY DASH, INCLUDING CHECK ENGINE, EYESIGHT, X-MODE LIGHT IS FLASHING, AND SEVERAL OTHERS THAT I CANNOT GET TO TURN OFF. IN ALL INSTANCES, VEHICLE WAS STATIONARY AND TURNED OFF. I HAVE PHOTOS & VIDEO BUT CAN'T SEEM TO REDUCE FILE SIZE TO REQUIRED 5MB. SIDE NOTE: UNLESS I AM AT WORK OR RUNNING ERRANDS, MY CAR IS ALWAYS IN THE GARAGE.
Mfg Campaign: 11415232
Recall Date: May 5, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I BELIEVE ALL OF THE FOLLOWING CIRCUMSTANCES TO BE CAUSED BY AN ELECTRICAL PROBLEM: DEC.31, 2020: CAR HESITATES TO START. IT NEVER TURNS OVER SO IT DOES NOT EVER START. WE INSTALL NEW BATTERY & CAR STARTS. MID-JAN.2021: CAR WON'T START FROM PUSH START, BUT DOES START WHEN I USE MY REMOTE START KEY FOB. AFTER THAT, CAR STARTS WITH PUSH START. FEB.-APRIL 2021: CAR HAS A SEVERAL TIMES WHEN IT HESTITATES TO START, BUT ULTIMATELY IT DOES START. MAY 1-3 2021: CAR HESITATES TO START, BUT ULTIMATELY STARTS. MAY 4-5 2021: CAR NOT ONLY HESITATES TO START, BUT NOW I HAVE ALL KINDS OF LIGHTS LIT UP ON MY DASH, INCLUDING CHECK ENGINE, EYESIGHT, X-MODE LIGHT IS FLASHING, AND SEVERAL OTHERS THAT I CANNOT GET TO TURN OFF. IN ALL INSTANCES, VEHICLE WAS STATIONARY AND TURNED OFF. I HAVE PHOTOS & VIDEO BUT CAN'T SEEM TO REDUCE FILE SIZE TO REQUIRED 5MB. SIDE NOTE: UNLESS I AM AT WORK OR RUNNING ERRANDS, MY CAR IS ALWAYS IN THE GARAGE.
Corrective Action:
I BELIEVE ALL OF THE FOLLOWING CIRCUMSTANCES TO BE CAUSED BY AN ELECTRICAL PROBLEM: DEC.31, 2020: CAR HESITATES TO START. IT NEVER TURNS OVER SO IT DOES NOT EVER START. WE INSTALL NEW BATTERY & CAR STARTS. MID-JAN.2021: CAR WON'T START FROM PUSH START, BUT DOES START WHEN I USE MY REMOTE START KEY FOB. AFTER THAT, CAR STARTS WITH PUSH START. FEB.-APRIL 2021: CAR HAS A SEVERAL TIMES WHEN IT HESTITATES TO START, BUT ULTIMATELY IT DOES START. MAY 1-3 2021: CAR HESITATES TO START, BUT ULTIMATELY STARTS. MAY 4-5 2021: CAR NOT ONLY HESITATES TO START, BUT NOW I HAVE ALL KINDS OF LIGHTS LIT UP ON MY DASH, INCLUDING CHECK ENGINE, EYESIGHT, X-MODE LIGHT IS FLASHING, AND SEVERAL OTHERS THAT I CANNOT GET TO TURN OFF. IN ALL INSTANCES, VEHICLE WAS STATIONARY AND TURNED OFF. I HAVE PHOTOS & VIDEO BUT CAN'T SEEM TO REDUCE FILE SIZE TO REQUIRED 5MB. SIDE NOTE: UNLESS I AM AT WORK OR RUNNING ERRANDS, MY CAR IS ALWAYS IN THE GARAGE.
Additional Notes:
I BELIEVE ALL OF THE FOLLOWING CIRCUMSTANCES TO BE CAUSED BY AN ELECTRICAL PROBLEM: DEC.31, 2020: CAR HESITATES TO START. IT NEVER TURNS OVER SO IT DOES NOT EVER START. WE INSTALL NEW BATTERY & CAR STARTS. MID-JAN.2021: CAR WON'T START FROM PUSH START, BUT DOES START WHEN I USE MY REMOTE START KEY FOB. AFTER THAT, CAR STARTS WITH PUSH START. FEB.-APRIL 2021: CAR HAS A SEVERAL TIMES WHEN IT HESTITATES TO START, BUT ULTIMATELY IT DOES START. MAY 1-3 2021: CAR HESITATES TO START, BUT ULTIMATELY STARTS. MAY 4-5 2021: CAR NOT ONLY HESITATES TO START, BUT NOW I HAVE ALL KINDS OF LIGHTS LIT UP ON MY DASH, INCLUDING CHECK ENGINE, EYESIGHT, X-MODE LIGHT IS FLASHING, AND SEVERAL OTHERS THAT I CANNOT GET TO TURN OFF. IN ALL INSTANCES, VEHICLE WAS STATIONARY AND TURNED OFF. I HAVE PHOTOS & VIDEO BUT CAN'T SEEM TO REDUCE FILE SIZE TO REQUIRED 5MB. SIDE NOTE: UNLESS I AM AT WORK OR RUNNING ERRANDS, MY CAR IS ALWAYS IN THE GARAGE.
Mfg Campaign: 11415232
Recall Date: May 5, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BELIEVE ALL OF THE FOLLOWING CIRCUMSTANCES TO BE CAUSED BY AN ELECTRICAL PROBLEM: DEC.31, 2020: CAR HESITATES TO START. IT NEVER TURNS OVER SO IT DOES NOT EVER START. WE INSTALL NEW BATTERY & CAR STARTS. MID-JAN.2021: CAR WON'T START FROM PUSH START, BUT DOES START WHEN I USE MY REMOTE START KEY FOB. AFTER THAT, CAR STARTS WITH PUSH START. FEB.-APRIL 2021: CAR HAS A SEVERAL TIMES WHEN IT HESTITATES TO START, BUT ULTIMATELY IT DOES START. MAY 1-3 2021: CAR HESITATES TO START, BUT ULTIMATELY STARTS. MAY 4-5 2021: CAR NOT ONLY HESITATES TO START, BUT NOW I HAVE ALL KINDS OF LIGHTS LIT UP ON MY DASH, INCLUDING CHECK ENGINE, EYESIGHT, X-MODE LIGHT IS FLASHING, AND SEVERAL OTHERS THAT I CANNOT GET TO TURN OFF. IN ALL INSTANCES, VEHICLE WAS STATIONARY AND TURNED OFF. I HAVE PHOTOS & VIDEO BUT CAN'T SEEM TO REDUCE FILE SIZE TO REQUIRED 5MB. SIDE NOTE: UNLESS I AM AT WORK OR RUNNING ERRANDS, MY CAR IS ALWAYS IN THE GARAGE.
Corrective Action:
I BELIEVE ALL OF THE FOLLOWING CIRCUMSTANCES TO BE CAUSED BY AN ELECTRICAL PROBLEM: DEC.31, 2020: CAR HESITATES TO START. IT NEVER TURNS OVER SO IT DOES NOT EVER START. WE INSTALL NEW BATTERY & CAR STARTS. MID-JAN.2021: CAR WON'T START FROM PUSH START, BUT DOES START WHEN I USE MY REMOTE START KEY FOB. AFTER THAT, CAR STARTS WITH PUSH START. FEB.-APRIL 2021: CAR HAS A SEVERAL TIMES WHEN IT HESTITATES TO START, BUT ULTIMATELY IT DOES START. MAY 1-3 2021: CAR HESITATES TO START, BUT ULTIMATELY STARTS. MAY 4-5 2021: CAR NOT ONLY HESITATES TO START, BUT NOW I HAVE ALL KINDS OF LIGHTS LIT UP ON MY DASH, INCLUDING CHECK ENGINE, EYESIGHT, X-MODE LIGHT IS FLASHING, AND SEVERAL OTHERS THAT I CANNOT GET TO TURN OFF. IN ALL INSTANCES, VEHICLE WAS STATIONARY AND TURNED OFF. I HAVE PHOTOS & VIDEO BUT CAN'T SEEM TO REDUCE FILE SIZE TO REQUIRED 5MB. SIDE NOTE: UNLESS I AM AT WORK OR RUNNING ERRANDS, MY CAR IS ALWAYS IN THE GARAGE.
Additional Notes:
I BELIEVE ALL OF THE FOLLOWING CIRCUMSTANCES TO BE CAUSED BY AN ELECTRICAL PROBLEM: DEC.31, 2020: CAR HESITATES TO START. IT NEVER TURNS OVER SO IT DOES NOT EVER START. WE INSTALL NEW BATTERY & CAR STARTS. MID-JAN.2021: CAR WON'T START FROM PUSH START, BUT DOES START WHEN I USE MY REMOTE START KEY FOB. AFTER THAT, CAR STARTS WITH PUSH START. FEB.-APRIL 2021: CAR HAS A SEVERAL TIMES WHEN IT HESTITATES TO START, BUT ULTIMATELY IT DOES START. MAY 1-3 2021: CAR HESITATES TO START, BUT ULTIMATELY STARTS. MAY 4-5 2021: CAR NOT ONLY HESITATES TO START, BUT NOW I HAVE ALL KINDS OF LIGHTS LIT UP ON MY DASH, INCLUDING CHECK ENGINE, EYESIGHT, X-MODE LIGHT IS FLASHING, AND SEVERAL OTHERS THAT I CANNOT GET TO TURN OFF. IN ALL INSTANCES, VEHICLE WAS STATIONARY AND TURNED OFF. I HAVE PHOTOS & VIDEO BUT CAN'T SEEM TO REDUCE FILE SIZE TO REQUIRED 5MB. SIDE NOTE: UNLESS I AM AT WORK OR RUNNING ERRANDS, MY CAR IS ALWAYS IN THE GARAGE.
Mfg Campaign: 11415232
Recall Date: May 5, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
>>>THIS INFORMATION IS IN ADDITION TO THE PREVIOUSLY FILED NHTSA SAFETY ISSUE ID 11415232 <<< IN MY PREVIOUS FILING, I DID FORGET TO INCLUDE ANOTHER ISSUE THAT I BELIEVE IS ALSO ASSOCIATED WITH THE ELECTRICAL PROBLEMS I HAVE EXPERIENCED WITH MY 2017 OUTBACK 2.5I TOURING VEHICLE. SO, ALONG WITH ALL OF THE FAILURES EXPERIENCED AND DISCUSSED IN FILING #11415232, A HANDFUL OF TIMES, I HAVE ALSO EXPERIENCED THAT THE FRONT PASSENGER-SIDE WINDOW WOULD NOT WORK WHEN ATTEMPTING TO OPEN OR CLOSE IT FROM THE DRIVER-SIDE CONTROL. BUT I DO WANT TO POINT OUT THAT THE WINDOW WOULD OPEN AND CLOSE WHEN I USED THE WINDOW CONTROLLER LOCATED ON THE PASSENGER SIDE DOOR. THANK YOU FOR ALLOWING ME TO ADD-ON TO MY PREVIOUS COMPLAINT.
Corrective Action:
>>>THIS INFORMATION IS IN ADDITION TO THE PREVIOUSLY FILED NHTSA SAFETY ISSUE ID 11415232 <<< IN MY PREVIOUS FILING, I DID FORGET TO INCLUDE ANOTHER ISSUE THAT I BELIEVE IS ALSO ASSOCIATED WITH THE ELECTRICAL PROBLEMS I HAVE EXPERIENCED WITH MY 2017 OUTBACK 2.5I TOURING VEHICLE. SO, ALONG WITH ALL OF THE FAILURES EXPERIENCED AND DISCUSSED IN FILING #11415232, A HANDFUL OF TIMES, I HAVE ALSO EXPERIENCED THAT THE FRONT PASSENGER-SIDE WINDOW WOULD NOT WORK WHEN ATTEMPTING TO OPEN OR CLOSE IT FROM THE DRIVER-SIDE CONTROL. BUT I DO WANT TO POINT OUT THAT THE WINDOW WOULD OPEN AND CLOSE WHEN I USED THE WINDOW CONTROLLER LOCATED ON THE PASSENGER SIDE DOOR. THANK YOU FOR ALLOWING ME TO ADD-ON TO MY PREVIOUS COMPLAINT.
Additional Notes:
>>>THIS INFORMATION IS IN ADDITION TO THE PREVIOUSLY FILED NHTSA SAFETY ISSUE ID 11415232 <<< IN MY PREVIOUS FILING, I DID FORGET TO INCLUDE ANOTHER ISSUE THAT I BELIEVE IS ALSO ASSOCIATED WITH THE ELECTRICAL PROBLEMS I HAVE EXPERIENCED WITH MY 2017 OUTBACK 2.5I TOURING VEHICLE. SO, ALONG WITH ALL OF THE FAILURES EXPERIENCED AND DISCUSSED IN FILING #11415232, A HANDFUL OF TIMES, I HAVE ALSO EXPERIENCED THAT THE FRONT PASSENGER-SIDE WINDOW WOULD NOT WORK WHEN ATTEMPTING TO OPEN OR CLOSE IT FROM THE DRIVER-SIDE CONTROL. BUT I DO WANT TO POINT OUT THAT THE WINDOW WOULD OPEN AND CLOSE WHEN I USED THE WINDOW CONTROLLER LOCATED ON THE PASSENGER SIDE DOOR. THANK YOU FOR ALLOWING ME TO ADD-ON TO MY PREVIOUS COMPLAINT.
Mfg Campaign: 11415257
Recall Date: May 5, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, HE NOTICED THAT THERE WAS A LARGE CRACK ON THE FRONT WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, HE NOTICED THAT THERE WAS A LARGE CRACK ON THE FRONT WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, HE NOTICED THAT THERE WAS A LARGE CRACK ON THE FRONT WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
Mfg Campaign: 11415161
Recall Date: May 4, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE HAD THREE SIZABLE CRACKS IN MY WINDSHIELD SINCE 2017, WITH THE MOST RECENT FAIRLY LARGE WHICH WILL PROBABLY CAUSE ME TO HAVE TO REPLACE THE ENTIRE WINDSHIELD. THE OTHER TWO CRACKS HAVE BEEN REPAIRED AT MY EXPENSE. THE VEHICLE WAS IN MOTION IN ALL CASES, BUT THERE WAS NO DISCERNIBLE DANGER ( IE. FOLLOWING A TRUCK) . THEY ALL OCCURRED ON TWO LANE ROADS TRAVELING AT OR UNDER THE SPEED LIMIT.
Corrective Action:
I HAVE HAD THREE SIZABLE CRACKS IN MY WINDSHIELD SINCE 2017, WITH THE MOST RECENT FAIRLY LARGE WHICH WILL PROBABLY CAUSE ME TO HAVE TO REPLACE THE ENTIRE WINDSHIELD. THE OTHER TWO CRACKS HAVE BEEN REPAIRED AT MY EXPENSE. THE VEHICLE WAS IN MOTION IN ALL CASES, BUT THERE WAS NO DISCERNIBLE DANGER ( IE. FOLLOWING A TRUCK) . THEY ALL OCCURRED ON TWO LANE ROADS TRAVELING AT OR UNDER THE SPEED LIMIT.
Additional Notes:
I HAVE HAD THREE SIZABLE CRACKS IN MY WINDSHIELD SINCE 2017, WITH THE MOST RECENT FAIRLY LARGE WHICH WILL PROBABLY CAUSE ME TO HAVE TO REPLACE THE ENTIRE WINDSHIELD. THE OTHER TWO CRACKS HAVE BEEN REPAIRED AT MY EXPENSE. THE VEHICLE WAS IN MOTION IN ALL CASES, BUT THERE WAS NO DISCERNIBLE DANGER ( IE. FOLLOWING A TRUCK) . THEY ALL OCCURRED ON TWO LANE ROADS TRAVELING AT OR UNDER THE SPEED LIMIT.
Mfg Campaign: 11415190
Recall Date: May 4, 2021
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