Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUX-09
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Legacy and Outback vehicles manufactured September 21, 2016, to September 23, 2016. In the affected vehicles, the knee guard bracket may not be properly attached to the steering beam assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTL-72
Recall Date: Oct 6, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2017 Outback vehicles manufactured June 20, 2016, to June 23, 2016. The affected vehicles may have improperly tightened attaching bolts for the front left and right brake calipers, wheel hubs, and the right stabilizer clamp.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTE-66
Recall Date: Aug 3, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Consumer Complaints
1.1K ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We were driving along the highway when the windshield began to crack at the edge of the driver's side. We parked the car and went shopping for an hour. When we came back, the crack had doubled in length. I see, and know, there are issues with the windshield for this model year (a friend of mine had his replaced for free a couple of years ago). Need to get on that list.
Corrective Action:
We were driving along the highway when the windshield began to crack at the edge of the driver's side. We parked the car and went shopping for an hour. When we came back, the crack had doubled in length. I see, and know, there are issues with the windshield for this model year (a friend of mine had his replaced for free a couple of years ago). Need to get on that list.
Additional Notes:
We were driving along the highway when the windshield began to crack at the edge of the driver's side. We parked the car and went shopping for an hour. When we came back, the crack had doubled in length. I see, and know, there are issues with the windshield for this model year (a friend of mine had his replaced for free a couple of years ago). Need to get on that list.
Mfg Campaign: 11419754
Recall Date: Jun 5, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had multiple issues over the years with the battery 2017 Subaru Outback keeping a charge and I have required a jump multiple times. My latest issue is over the last 3-4 months I have required a jump and while researching the issue, I came across Chimicles action lawsuit for the same problem I've been having. Please include my information in any database where information is being collected. Feel free to reach out to me if more information is needed.
Corrective Action:
I have had multiple issues over the years with the battery 2017 Subaru Outback keeping a charge and I have required a jump multiple times. My latest issue is over the last 3-4 months I have required a jump and while researching the issue, I came across Chimicles action lawsuit for the same problem I've been having. Please include my information in any database where information is being collected. Feel free to reach out to me if more information is needed.
Additional Notes:
I have had multiple issues over the years with the battery 2017 Subaru Outback keeping a charge and I have required a jump multiple times. My latest issue is over the last 3-4 months I have required a jump and while researching the issue, I came across Chimicles action lawsuit for the same problem I've been having. Please include my information in any database where information is being collected. Feel free to reach out to me if more information is needed.
Mfg Campaign: 11419242
Recall Date: Jun 1, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have had multiple issues over the years with the battery 2017 Subaru Outback keeping a charge and I have required a jump multiple times. My latest issue is over the last 3-4 months I have required a jump and while researching the issue, I came across Chimicles action lawsuit for the same problem I've been having. Please include my information in any database where information is being collected. Feel free to reach out to me if more information is needed.
Corrective Action:
I have had multiple issues over the years with the battery 2017 Subaru Outback keeping a charge and I have required a jump multiple times. My latest issue is over the last 3-4 months I have required a jump and while researching the issue, I came across Chimicles action lawsuit for the same problem I've been having. Please include my information in any database where information is being collected. Feel free to reach out to me if more information is needed.
Additional Notes:
I have had multiple issues over the years with the battery 2017 Subaru Outback keeping a charge and I have required a jump multiple times. My latest issue is over the last 3-4 months I have required a jump and while researching the issue, I came across Chimicles action lawsuit for the same problem I've been having. Please include my information in any database where information is being collected. Feel free to reach out to me if more information is needed.
Mfg Campaign: 11419242
Recall Date: Jun 1, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle’s battery keeps draining unexpectedly. Vehicle takes multiple attempts to start in heat, battery has been replaced by Subaru certified dealer after inspection and is still occurring. Vehicle has only been in my possession for a month and a half. No warning lamps. There are MULTIPLE dates for this occurrence.
Corrective Action:
Vehicle’s battery keeps draining unexpectedly. Vehicle takes multiple attempts to start in heat, battery has been replaced by Subaru certified dealer after inspection and is still occurring. Vehicle has only been in my possession for a month and a half. No warning lamps. There are MULTIPLE dates for this occurrence.
Additional Notes:
Vehicle’s battery keeps draining unexpectedly. Vehicle takes multiple attempts to start in heat, battery has been replaced by Subaru certified dealer after inspection and is still occurring. Vehicle has only been in my possession for a month and a half. No warning lamps. There are MULTIPLE dates for this occurrence.
Mfg Campaign: 11418842
Recall Date: May 28, 2021
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
After the transmission is in park and the key is turned to turn-off the engine, the key will not advance to the "LOCKED" position and cannot be removed. Also, the steering wheel does not lock. This apparently can be remedied by repeatedly shifting from drive to park forcefully. Also, disconnecting the car battery seems to allow turning the key to "LOCKED."
Corrective Action:
After the transmission is in park and the key is turned to turn-off the engine, the key will not advance to the "LOCKED" position and cannot be removed. Also, the steering wheel does not lock. This apparently can be remedied by repeatedly shifting from drive to park forcefully. Also, disconnecting the car battery seems to allow turning the key to "LOCKED."
Additional Notes:
After the transmission is in park and the key is turned to turn-off the engine, the key will not advance to the "LOCKED" position and cannot be removed. Also, the steering wheel does not lock. This apparently can be remedied by repeatedly shifting from drive to park forcefully. Also, disconnecting the car battery seems to allow turning the key to "LOCKED."
Mfg Campaign: 11418498
Recall Date: May 25, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After the transmission is in park and the key is turned to turn-off the engine, the key will not advance to the "LOCKED" position and cannot be removed. Also, the steering wheel does not lock. This apparently can be remedied by repeatedly shifting from drive to park forcefully. Also, disconnecting the car battery seems to allow turning the key to "LOCKED."
Corrective Action:
After the transmission is in park and the key is turned to turn-off the engine, the key will not advance to the "LOCKED" position and cannot be removed. Also, the steering wheel does not lock. This apparently can be remedied by repeatedly shifting from drive to park forcefully. Also, disconnecting the car battery seems to allow turning the key to "LOCKED."
Additional Notes:
After the transmission is in park and the key is turned to turn-off the engine, the key will not advance to the "LOCKED" position and cannot be removed. Also, the steering wheel does not lock. This apparently can be remedied by repeatedly shifting from drive to park forcefully. Also, disconnecting the car battery seems to allow turning the key to "LOCKED."
Mfg Campaign: 11418498
Recall Date: May 25, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Ignition key fails to be removed after placing car in park. Key is locked in the ignition column. Steering wheel lock is not the culprit. User must turn key to accessories and continually shift car from drive to park in order for computer to recognize the car is in park to release key.
Corrective Action:
Ignition key fails to be removed after placing car in park. Key is locked in the ignition column. Steering wheel lock is not the culprit. User must turn key to accessories and continually shift car from drive to park in order for computer to recognize the car is in park to release key.
Additional Notes:
Ignition key fails to be removed after placing car in park. Key is locked in the ignition column. Steering wheel lock is not the culprit. User must turn key to accessories and continually shift car from drive to park in order for computer to recognize the car is in park to release key.
Mfg Campaign: 11418278
Recall Date: May 24, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery losing power. Bought new battery in 5/2020, recharged in 1/2021 and again in 5/2021. AutoZone has stated it's a good battery, but is being drained by something. No lights have been or other known things left on after turned off car. The lights do not dim when driving either. I have read a lawsuit has been filed regarding it could be an electrical problem with the Subaru. I have been stranded 3 times with this problem.
Corrective Action:
Battery losing power. Bought new battery in 5/2020, recharged in 1/2021 and again in 5/2021. AutoZone has stated it's a good battery, but is being drained by something. No lights have been or other known things left on after turned off car. The lights do not dim when driving either. I have read a lawsuit has been filed regarding it could be an electrical problem with the Subaru. I have been stranded 3 times with this problem.
Additional Notes:
Battery losing power. Bought new battery in 5/2020, recharged in 1/2021 and again in 5/2021. AutoZone has stated it's a good battery, but is being drained by something. No lights have been or other known things left on after turned off car. The lights do not dim when driving either. I have read a lawsuit has been filed regarding it could be an electrical problem with the Subaru. I have been stranded 3 times with this problem.
Mfg Campaign: 11418344
Recall Date: May 24, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery completely drained. Replaced with new compatible battery that drained completely again in two days. Can jump start but otherwise no power to anything (locks, dash, etc). Nothing left on in car to drain battery.
Corrective Action:
Battery completely drained. Replaced with new compatible battery that drained completely again in two days. Can jump start but otherwise no power to anything (locks, dash, etc). Nothing left on in car to drain battery.
Additional Notes:
Battery completely drained. Replaced with new compatible battery that drained completely again in two days. Can jump start but otherwise no power to anything (locks, dash, etc). Nothing left on in car to drain battery.
Mfg Campaign: 11418044
Recall Date: May 21, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
- I have been stranded multiple times waiting on a jump because the battery has drained and died for no apparent reason. - OEM Battery on my 2017 vehicle was replaced under warranty at the end of 2019. At the end of 2020 (one year, and less than 10,000 miles later) I was stranded in a parking lot waiting on a jump after sitting in the car with the radio on for 45 minutes. I took the car to an auto parts store for testing and it "failed." - In May of 2021 I went to get in the car after 3 days of not driving it and the replacement OEM battery was completely dead. To the point that it wouldn't even unlock the car doors using the key fob.
Corrective Action:
- I have been stranded multiple times waiting on a jump because the battery has drained and died for no apparent reason. - OEM Battery on my 2017 vehicle was replaced under warranty at the end of 2019. At the end of 2020 (one year, and less than 10,000 miles later) I was stranded in a parking lot waiting on a jump after sitting in the car with the radio on for 45 minutes. I took the car to an auto parts store for testing and it "failed." - In May of 2021 I went to get in the car after 3 days of not driving it and the replacement OEM battery was completely dead. To the point that it wouldn't even unlock the car doors using the key fob.
Additional Notes:
- I have been stranded multiple times waiting on a jump because the battery has drained and died for no apparent reason. - OEM Battery on my 2017 vehicle was replaced under warranty at the end of 2019. At the end of 2020 (one year, and less than 10,000 miles later) I was stranded in a parking lot waiting on a jump after sitting in the car with the radio on for 45 minutes. I took the car to an auto parts store for testing and it "failed." - In May of 2021 I went to get in the car after 3 days of not driving it and the replacement OEM battery was completely dead. To the point that it wouldn't even unlock the car doors using the key fob.
Mfg Campaign: 11418069
Recall Date: May 21, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
subaru battery drain problem for my 2017 outback
Corrective Action:
subaru battery drain problem for my 2017 outback
Additional Notes:
subaru battery drain problem for my 2017 outback
Mfg Campaign: 11417789
Recall Date: May 19, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car will not hold a charge. Have seen dealer and called Subaru of America. Problem remains unresolved.
Corrective Action:
Car will not hold a charge. Have seen dealer and called Subaru of America. Problem remains unresolved.
Additional Notes:
Car will not hold a charge. Have seen dealer and called Subaru of America. Problem remains unresolved.
Mfg Campaign: 11417392
Recall Date: May 17, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The electrical system regularly drains the battery. I have replacement the factory battery TWICE with an aftermarket high end battery and the issue still occurs. Car will be completely dead.
Corrective Action:
The electrical system regularly drains the battery. I have replacement the factory battery TWICE with an aftermarket high end battery and the issue still occurs. Car will be completely dead.
Additional Notes:
The electrical system regularly drains the battery. I have replacement the factory battery TWICE with an aftermarket high end battery and the issue still occurs. Car will be completely dead.
Mfg Campaign: 11417415
Recall Date: May 17, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car on battery number 3...should not be. Something wrong.
Corrective Action:
Car on battery number 3...should not be. Something wrong.
Additional Notes:
Car on battery number 3...should not be. Something wrong.
Mfg Campaign: 11417443
Recall Date: May 17, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car on battery 3... Should not be Problem somewhere
Corrective Action:
Car on battery 3... Should not be Problem somewhere
Additional Notes:
Car on battery 3... Should not be Problem somewhere
Mfg Campaign: 11417444
Recall Date: May 17, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery keeps needing to be replaced. The battery dies in 1.5 years or less . This is not good. The dealer says they gave me a bad battery and the system looks fine, but this has happened twice now, Something is wrong with the system.
Corrective Action:
The battery keeps needing to be replaced. The battery dies in 1.5 years or less . This is not good. The dealer says they gave me a bad battery and the system looks fine, but this has happened twice now, Something is wrong with the system.
Additional Notes:
The battery keeps needing to be replaced. The battery dies in 1.5 years or less . This is not good. The dealer says they gave me a bad battery and the system looks fine, but this has happened twice now, Something is wrong with the system.
Mfg Campaign: 11417448
Recall Date: May 17, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PREMATURE BATTERY FAILURE. FOURTH BATTERY REPLACED BY DEALERSHIP 3/21/21 SINCE PURCHASED NEW 9/15/2016
Corrective Action:
PREMATURE BATTERY FAILURE. FOURTH BATTERY REPLACED BY DEALERSHIP 3/21/21 SINCE PURCHASED NEW 9/15/2016
Additional Notes:
PREMATURE BATTERY FAILURE. FOURTH BATTERY REPLACED BY DEALERSHIP 3/21/21 SINCE PURCHASED NEW 9/15/2016
Mfg Campaign: 11416780
Recall Date: May 16, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE HAD TO REPLACE BATTERY TWICE. BATTERY FROM FACTORY HAD A BAD CELL AND IT WASN'T QUITE 2 YEARS OLD. DEALERSHIP REPLACED IT IN MACON, GA. LESS THAN A YEAR I WAS AT A SERVICE PLACE FOR OIL CHANGE. CAR WOULDN'T START AND HAD TO REPLACE BATTERY. DATES: 10/22/18, 7/15/2019
Corrective Action:
I HAVE HAD TO REPLACE BATTERY TWICE. BATTERY FROM FACTORY HAD A BAD CELL AND IT WASN'T QUITE 2 YEARS OLD. DEALERSHIP REPLACED IT IN MACON, GA. LESS THAN A YEAR I WAS AT A SERVICE PLACE FOR OIL CHANGE. CAR WOULDN'T START AND HAD TO REPLACE BATTERY. DATES: 10/22/18, 7/15/2019
Additional Notes:
I HAVE HAD TO REPLACE BATTERY TWICE. BATTERY FROM FACTORY HAD A BAD CELL AND IT WASN'T QUITE 2 YEARS OLD. DEALERSHIP REPLACED IT IN MACON, GA. LESS THAN A YEAR I WAS AT A SERVICE PLACE FOR OIL CHANGE. CAR WOULDN'T START AND HAD TO REPLACE BATTERY. DATES: 10/22/18, 7/15/2019
Mfg Campaign: 11416784
Recall Date: May 16, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY DRAIN IS UNUSUAL. BATTERY LIFE SHORTENED SEVERELY AS A RESULT
Corrective Action:
BATTERY DRAIN IS UNUSUAL. BATTERY LIFE SHORTENED SEVERELY AS A RESULT
Additional Notes:
BATTERY DRAIN IS UNUSUAL. BATTERY LIFE SHORTENED SEVERELY AS A RESULT
Mfg Campaign: 11416668
Recall Date: May 15, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SAFETY RISK: WINDSHIELD- 05/14/21 EXITED MY HOME AND WENT TO MY VEHICLE THAT HAD NOT MOVED AT ALL THAT DAY OR THE NIGHT PRIOR. I NOTICED A LARGE CRACK ON MY WINDSHIELD THAT I HAD NEVER NOTICED BEFORE. NO SIGN OF THIS CRACK PRIOR TO 5/14/21.
Corrective Action:
SAFETY RISK: WINDSHIELD- 05/14/21 EXITED MY HOME AND WENT TO MY VEHICLE THAT HAD NOT MOVED AT ALL THAT DAY OR THE NIGHT PRIOR. I NOTICED A LARGE CRACK ON MY WINDSHIELD THAT I HAD NEVER NOTICED BEFORE. NO SIGN OF THIS CRACK PRIOR TO 5/14/21.
Additional Notes:
SAFETY RISK: WINDSHIELD- 05/14/21 EXITED MY HOME AND WENT TO MY VEHICLE THAT HAD NOT MOVED AT ALL THAT DAY OR THE NIGHT PRIOR. I NOTICED A LARGE CRACK ON MY WINDSHIELD THAT I HAD NEVER NOTICED BEFORE. NO SIGN OF THIS CRACK PRIOR TO 5/14/21.
Mfg Campaign: 11416696
Recall Date: May 15, 2021
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