Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUX-09
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQV-57
Recall Date: Nov 24, 2015
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQU-56
Recall Date: Aug 10, 2015
Consumer Complaints
741 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
PROBLEM: 360 CCA BATTERIES INSTALLED IN NEW CARS ARE NOT ENOUGH AND THEY CAUSE PROBLEMS. MY FIRST INDICATION WAS A YEAR AGO WHEN I WENT TO THE STORE, WAS IN THERE 10-15 MINUTES, AND WHEN I CAME OUT THE CAR DID NOT START. A FRIEND CAME 2 HOURS LATER TO JUMP IT BUT TRIED IT FIRST AND IT STARTED RIGHT UP. SECOND PROBLEM WAS ON A TRIP TO DC IN NOVEMBER '18. NOR'EASTER CAME THROUGH AND WE GOT STUCK ON THE INTERSTATE IN THE MOUNTAINS FOR A FEW HOURS. CAR WAS STOPPED, NOT RUNNING. WENT TO GET DINNER THEN TO CAR TO GO ON AGAIN. WOULD NOT START. WERE STRANDED FOR 3 MORE HOURS, AS THE WEATHER AND MOUNTAIN DRIVE MADE IT IMPOSSIBLE TO GET HELP. WE WERE EVENTUALLY ABLE TO FIND SOMEONE TO JUMP IT. OVER NEXT FEW MONTHS, ODD THINGS HAPPENED LIKE THE RADIO NOT WORKING SPORATICALLY, SLOW STARTS, AND THE KEY NOT COMING OUT OF IGNITION OCCASIONALLY. TOOK IT TO THE DEALER, THEY RECOMMEND A $853 NEW SHIFT MECHANISM, BUT IN THE DISCUSSION HE HAPPENED TO MENTION THE 360CCA BATTERY NOT BEING ENOUGH FOR THE CAR. MY SUSPICIONS TELL ME TO GET A NEW BATTERY AND SEE HOW THINGS GO. GOT BATTERY- 640CCA, A WEEK AGO AND NO PROBLEMS AT ALL NOW. IT'S NOT RIGHT THAT THE DEALERS KNOW ABOUT THE BATTERY NOT BEING ENOUGH, AND WHEN YOU BRING THE CAR IN THEY TRY TO GET YOU TO PAY FOR LARGE DOLLAR FIX-IT'S AND AVOID TALKING ABOUT THE BATTERY ISSUE. I DON'T KNOW HOW MANY YEARS AND MAKES OF SUBARUS HAVE THESE, BUT PROB AT LEAST A FEW YEARS. THEY NEED TO RECALL AND PUT IN BETTER BATTERY, AT LEAST A $500CCA. I HAVE READ CAR GURU BLOG THAT MAKES IT OBVIOUS THAT AT LEAST HUNDREDS OF PEOPLE HAVE STORIES OF BEING STRANDED. FOR A LONG TIME OR IN A BAD PLACE. MY BATTERY COST ME $173 AND THEY SHOULD REFUND THAT TO ME.
Corrective Action:
PROBLEM: 360 CCA BATTERIES INSTALLED IN NEW CARS ARE NOT ENOUGH AND THEY CAUSE PROBLEMS. MY FIRST INDICATION WAS A YEAR AGO WHEN I WENT TO THE STORE, WAS IN THERE 10-15 MINUTES, AND WHEN I CAME OUT THE CAR DID NOT START. A FRIEND CAME 2 HOURS LATER TO JUMP IT BUT TRIED IT FIRST AND IT STARTED RIGHT UP. SECOND PROBLEM WAS ON A TRIP TO DC IN NOVEMBER '18. NOR'EASTER CAME THROUGH AND WE GOT STUCK ON THE INTERSTATE IN THE MOUNTAINS FOR A FEW HOURS. CAR WAS STOPPED, NOT RUNNING. WENT TO GET DINNER THEN TO CAR TO GO ON AGAIN. WOULD NOT START. WERE STRANDED FOR 3 MORE HOURS, AS THE WEATHER AND MOUNTAIN DRIVE MADE IT IMPOSSIBLE TO GET HELP. WE WERE EVENTUALLY ABLE TO FIND SOMEONE TO JUMP IT. OVER NEXT FEW MONTHS, ODD THINGS HAPPENED LIKE THE RADIO NOT WORKING SPORATICALLY, SLOW STARTS, AND THE KEY NOT COMING OUT OF IGNITION OCCASIONALLY. TOOK IT TO THE DEALER, THEY RECOMMEND A $853 NEW SHIFT MECHANISM, BUT IN THE DISCUSSION HE HAPPENED TO MENTION THE 360CCA BATTERY NOT BEING ENOUGH FOR THE CAR. MY SUSPICIONS TELL ME TO GET A NEW BATTERY AND SEE HOW THINGS GO. GOT BATTERY- 640CCA, A WEEK AGO AND NO PROBLEMS AT ALL NOW. IT'S NOT RIGHT THAT THE DEALERS KNOW ABOUT THE BATTERY NOT BEING ENOUGH, AND WHEN YOU BRING THE CAR IN THEY TRY TO GET YOU TO PAY FOR LARGE DOLLAR FIX-IT'S AND AVOID TALKING ABOUT THE BATTERY ISSUE. I DON'T KNOW HOW MANY YEARS AND MAKES OF SUBARUS HAVE THESE, BUT PROB AT LEAST A FEW YEARS. THEY NEED TO RECALL AND PUT IN BETTER BATTERY, AT LEAST A $500CCA. I HAVE READ CAR GURU BLOG THAT MAKES IT OBVIOUS THAT AT LEAST HUNDREDS OF PEOPLE HAVE STORIES OF BEING STRANDED. FOR A LONG TIME OR IN A BAD PLACE. MY BATTERY COST ME $173 AND THEY SHOULD REFUND THAT TO ME.
Additional Notes:
PROBLEM: 360 CCA BATTERIES INSTALLED IN NEW CARS ARE NOT ENOUGH AND THEY CAUSE PROBLEMS. MY FIRST INDICATION WAS A YEAR AGO WHEN I WENT TO THE STORE, WAS IN THERE 10-15 MINUTES, AND WHEN I CAME OUT THE CAR DID NOT START. A FRIEND CAME 2 HOURS LATER TO JUMP IT BUT TRIED IT FIRST AND IT STARTED RIGHT UP. SECOND PROBLEM WAS ON A TRIP TO DC IN NOVEMBER '18. NOR'EASTER CAME THROUGH AND WE GOT STUCK ON THE INTERSTATE IN THE MOUNTAINS FOR A FEW HOURS. CAR WAS STOPPED, NOT RUNNING. WENT TO GET DINNER THEN TO CAR TO GO ON AGAIN. WOULD NOT START. WERE STRANDED FOR 3 MORE HOURS, AS THE WEATHER AND MOUNTAIN DRIVE MADE IT IMPOSSIBLE TO GET HELP. WE WERE EVENTUALLY ABLE TO FIND SOMEONE TO JUMP IT. OVER NEXT FEW MONTHS, ODD THINGS HAPPENED LIKE THE RADIO NOT WORKING SPORATICALLY, SLOW STARTS, AND THE KEY NOT COMING OUT OF IGNITION OCCASIONALLY. TOOK IT TO THE DEALER, THEY RECOMMEND A $853 NEW SHIFT MECHANISM, BUT IN THE DISCUSSION HE HAPPENED TO MENTION THE 360CCA BATTERY NOT BEING ENOUGH FOR THE CAR. MY SUSPICIONS TELL ME TO GET A NEW BATTERY AND SEE HOW THINGS GO. GOT BATTERY- 640CCA, A WEEK AGO AND NO PROBLEMS AT ALL NOW. IT'S NOT RIGHT THAT THE DEALERS KNOW ABOUT THE BATTERY NOT BEING ENOUGH, AND WHEN YOU BRING THE CAR IN THEY TRY TO GET YOU TO PAY FOR LARGE DOLLAR FIX-IT'S AND AVOID TALKING ABOUT THE BATTERY ISSUE. I DON'T KNOW HOW MANY YEARS AND MAKES OF SUBARUS HAVE THESE, BUT PROB AT LEAST A FEW YEARS. THEY NEED TO RECALL AND PUT IN BETTER BATTERY, AT LEAST A $500CCA. I HAVE READ CAR GURU BLOG THAT MAKES IT OBVIOUS THAT AT LEAST HUNDREDS OF PEOPLE HAVE STORIES OF BEING STRANDED. FOR A LONG TIME OR IN A BAD PLACE. MY BATTERY COST ME $173 AND THEY SHOULD REFUND THAT TO ME.
Mfg Campaign: 11180603
Recall Date: Feb 17, 2019
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PROBLEM: 360 CCA BATTERIES INSTALLED IN NEW CARS ARE NOT ENOUGH AND THEY CAUSE PROBLEMS. MY FIRST INDICATION WAS A YEAR AGO WHEN I WENT TO THE STORE, WAS IN THERE 10-15 MINUTES, AND WHEN I CAME OUT THE CAR DID NOT START. A FRIEND CAME 2 HOURS LATER TO JUMP IT BUT TRIED IT FIRST AND IT STARTED RIGHT UP. SECOND PROBLEM WAS ON A TRIP TO DC IN NOVEMBER '18. NOR'EASTER CAME THROUGH AND WE GOT STUCK ON THE INTERSTATE IN THE MOUNTAINS FOR A FEW HOURS. CAR WAS STOPPED, NOT RUNNING. WENT TO GET DINNER THEN TO CAR TO GO ON AGAIN. WOULD NOT START. WERE STRANDED FOR 3 MORE HOURS, AS THE WEATHER AND MOUNTAIN DRIVE MADE IT IMPOSSIBLE TO GET HELP. WE WERE EVENTUALLY ABLE TO FIND SOMEONE TO JUMP IT. OVER NEXT FEW MONTHS, ODD THINGS HAPPENED LIKE THE RADIO NOT WORKING SPORATICALLY, SLOW STARTS, AND THE KEY NOT COMING OUT OF IGNITION OCCASIONALLY. TOOK IT TO THE DEALER, THEY RECOMMEND A $853 NEW SHIFT MECHANISM, BUT IN THE DISCUSSION HE HAPPENED TO MENTION THE 360CCA BATTERY NOT BEING ENOUGH FOR THE CAR. MY SUSPICIONS TELL ME TO GET A NEW BATTERY AND SEE HOW THINGS GO. GOT BATTERY- 640CCA, A WEEK AGO AND NO PROBLEMS AT ALL NOW. IT'S NOT RIGHT THAT THE DEALERS KNOW ABOUT THE BATTERY NOT BEING ENOUGH, AND WHEN YOU BRING THE CAR IN THEY TRY TO GET YOU TO PAY FOR LARGE DOLLAR FIX-IT'S AND AVOID TALKING ABOUT THE BATTERY ISSUE. I DON'T KNOW HOW MANY YEARS AND MAKES OF SUBARUS HAVE THESE, BUT PROB AT LEAST A FEW YEARS. THEY NEED TO RECALL AND PUT IN BETTER BATTERY, AT LEAST A $500CCA. I HAVE READ CAR GURU BLOG THAT MAKES IT OBVIOUS THAT AT LEAST HUNDREDS OF PEOPLE HAVE STORIES OF BEING STRANDED. FOR A LONG TIME OR IN A BAD PLACE. MY BATTERY COST ME $173 AND THEY SHOULD REFUND THAT TO ME.
Corrective Action:
PROBLEM: 360 CCA BATTERIES INSTALLED IN NEW CARS ARE NOT ENOUGH AND THEY CAUSE PROBLEMS. MY FIRST INDICATION WAS A YEAR AGO WHEN I WENT TO THE STORE, WAS IN THERE 10-15 MINUTES, AND WHEN I CAME OUT THE CAR DID NOT START. A FRIEND CAME 2 HOURS LATER TO JUMP IT BUT TRIED IT FIRST AND IT STARTED RIGHT UP. SECOND PROBLEM WAS ON A TRIP TO DC IN NOVEMBER '18. NOR'EASTER CAME THROUGH AND WE GOT STUCK ON THE INTERSTATE IN THE MOUNTAINS FOR A FEW HOURS. CAR WAS STOPPED, NOT RUNNING. WENT TO GET DINNER THEN TO CAR TO GO ON AGAIN. WOULD NOT START. WERE STRANDED FOR 3 MORE HOURS, AS THE WEATHER AND MOUNTAIN DRIVE MADE IT IMPOSSIBLE TO GET HELP. WE WERE EVENTUALLY ABLE TO FIND SOMEONE TO JUMP IT. OVER NEXT FEW MONTHS, ODD THINGS HAPPENED LIKE THE RADIO NOT WORKING SPORATICALLY, SLOW STARTS, AND THE KEY NOT COMING OUT OF IGNITION OCCASIONALLY. TOOK IT TO THE DEALER, THEY RECOMMEND A $853 NEW SHIFT MECHANISM, BUT IN THE DISCUSSION HE HAPPENED TO MENTION THE 360CCA BATTERY NOT BEING ENOUGH FOR THE CAR. MY SUSPICIONS TELL ME TO GET A NEW BATTERY AND SEE HOW THINGS GO. GOT BATTERY- 640CCA, A WEEK AGO AND NO PROBLEMS AT ALL NOW. IT'S NOT RIGHT THAT THE DEALERS KNOW ABOUT THE BATTERY NOT BEING ENOUGH, AND WHEN YOU BRING THE CAR IN THEY TRY TO GET YOU TO PAY FOR LARGE DOLLAR FIX-IT'S AND AVOID TALKING ABOUT THE BATTERY ISSUE. I DON'T KNOW HOW MANY YEARS AND MAKES OF SUBARUS HAVE THESE, BUT PROB AT LEAST A FEW YEARS. THEY NEED TO RECALL AND PUT IN BETTER BATTERY, AT LEAST A $500CCA. I HAVE READ CAR GURU BLOG THAT MAKES IT OBVIOUS THAT AT LEAST HUNDREDS OF PEOPLE HAVE STORIES OF BEING STRANDED. FOR A LONG TIME OR IN A BAD PLACE. MY BATTERY COST ME $173 AND THEY SHOULD REFUND THAT TO ME.
Additional Notes:
PROBLEM: 360 CCA BATTERIES INSTALLED IN NEW CARS ARE NOT ENOUGH AND THEY CAUSE PROBLEMS. MY FIRST INDICATION WAS A YEAR AGO WHEN I WENT TO THE STORE, WAS IN THERE 10-15 MINUTES, AND WHEN I CAME OUT THE CAR DID NOT START. A FRIEND CAME 2 HOURS LATER TO JUMP IT BUT TRIED IT FIRST AND IT STARTED RIGHT UP. SECOND PROBLEM WAS ON A TRIP TO DC IN NOVEMBER '18. NOR'EASTER CAME THROUGH AND WE GOT STUCK ON THE INTERSTATE IN THE MOUNTAINS FOR A FEW HOURS. CAR WAS STOPPED, NOT RUNNING. WENT TO GET DINNER THEN TO CAR TO GO ON AGAIN. WOULD NOT START. WERE STRANDED FOR 3 MORE HOURS, AS THE WEATHER AND MOUNTAIN DRIVE MADE IT IMPOSSIBLE TO GET HELP. WE WERE EVENTUALLY ABLE TO FIND SOMEONE TO JUMP IT. OVER NEXT FEW MONTHS, ODD THINGS HAPPENED LIKE THE RADIO NOT WORKING SPORATICALLY, SLOW STARTS, AND THE KEY NOT COMING OUT OF IGNITION OCCASIONALLY. TOOK IT TO THE DEALER, THEY RECOMMEND A $853 NEW SHIFT MECHANISM, BUT IN THE DISCUSSION HE HAPPENED TO MENTION THE 360CCA BATTERY NOT BEING ENOUGH FOR THE CAR. MY SUSPICIONS TELL ME TO GET A NEW BATTERY AND SEE HOW THINGS GO. GOT BATTERY- 640CCA, A WEEK AGO AND NO PROBLEMS AT ALL NOW. IT'S NOT RIGHT THAT THE DEALERS KNOW ABOUT THE BATTERY NOT BEING ENOUGH, AND WHEN YOU BRING THE CAR IN THEY TRY TO GET YOU TO PAY FOR LARGE DOLLAR FIX-IT'S AND AVOID TALKING ABOUT THE BATTERY ISSUE. I DON'T KNOW HOW MANY YEARS AND MAKES OF SUBARUS HAVE THESE, BUT PROB AT LEAST A FEW YEARS. THEY NEED TO RECALL AND PUT IN BETTER BATTERY, AT LEAST A $500CCA. I HAVE READ CAR GURU BLOG THAT MAKES IT OBVIOUS THAT AT LEAST HUNDREDS OF PEOPLE HAVE STORIES OF BEING STRANDED. FOR A LONG TIME OR IN A BAD PLACE. MY BATTERY COST ME $173 AND THEY SHOULD REFUND THAT TO ME.
Mfg Campaign: 11180603
Recall Date: Feb 17, 2019
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
KEY IS STUCK IN IGNITION WHEN CAR IT TURNED OFF AND WILL NOT COME OUT. DRIVER HAS TO SLAM THE GEAR SHIFT INTO PARK TO GET IT TO RELEASE MULTIPLE TIMES. SEEMS TO BE A COMMON PROBLEM BASED ON INTERNET RESEARCH
Corrective Action:
KEY IS STUCK IN IGNITION WHEN CAR IT TURNED OFF AND WILL NOT COME OUT. DRIVER HAS TO SLAM THE GEAR SHIFT INTO PARK TO GET IT TO RELEASE MULTIPLE TIMES. SEEMS TO BE A COMMON PROBLEM BASED ON INTERNET RESEARCH
Additional Notes:
KEY IS STUCK IN IGNITION WHEN CAR IT TURNED OFF AND WILL NOT COME OUT. DRIVER HAS TO SLAM THE GEAR SHIFT INTO PARK TO GET IT TO RELEASE MULTIPLE TIMES. SEEMS TO BE A COMMON PROBLEM BASED ON INTERNET RESEARCH
Mfg Campaign: 11175157
Recall Date: Feb 8, 2019
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE AUTOMATIC TRANSMISSION DOES NOT ENGAGE OFTEN CAUSING A JERKING MOTION OF THE CAR WHICH IS UNDIAGNOSED FOR THE PAST 3 YEARS. SUBARU EXTENDED THE TRANSMISSION WARRANTY FOR ONE YEAR. I WANT IT FIXED. MY WIFE AND I HAVE COMPLAINED SINCE THE CAR WAS NEW (2016 MODEL)
Corrective Action:
THE AUTOMATIC TRANSMISSION DOES NOT ENGAGE OFTEN CAUSING A JERKING MOTION OF THE CAR WHICH IS UNDIAGNOSED FOR THE PAST 3 YEARS. SUBARU EXTENDED THE TRANSMISSION WARRANTY FOR ONE YEAR. I WANT IT FIXED. MY WIFE AND I HAVE COMPLAINED SINCE THE CAR WAS NEW (2016 MODEL)
Additional Notes:
THE AUTOMATIC TRANSMISSION DOES NOT ENGAGE OFTEN CAUSING A JERKING MOTION OF THE CAR WHICH IS UNDIAGNOSED FOR THE PAST 3 YEARS. SUBARU EXTENDED THE TRANSMISSION WARRANTY FOR ONE YEAR. I WANT IT FIXED. MY WIFE AND I HAVE COMPLAINED SINCE THE CAR WAS NEW (2016 MODEL)
Mfg Campaign: 11175786
Recall Date: Feb 8, 2019
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ON TWO OCCASIONS WHILE DRIVING ON THE INTERSTATE AT 65-75 MPH WITH NO WARNING THE GAS PEDAL STOPPED RESPONDING TO INPUTS. WHILE MANEUVERING THE VEHICLE TO THE SHOULDER OF THE ROAD THROUGH TRAFFIC THE ENGINE SHUTOFF. ON ONE OCCASION I WAS ABLE TO RESTART THE VEHICLE AND ON THE SECOND OCCASION IT WOULD NOT RESTART. AFTER TOWING THE VEHICLE TO A REPAIR SHOP THE VEHICLE STARTED UP AND RAN WITH NO ISSUES. NO CHECK ENGINE LIGHTS WERE EVER DISPLAYED. THE BATTERY WAS WORKING FINE AND FULLY CHARGED. THE CAR IS IN PERFECT MECHANICAL SHAPE WITH ALL REGULAR SERVICE PERFORMED. THE GAS REMAINING AT TIME OF INCIDENT WAS APPROXIMATELY 1/4 TANK FULL. THE CAUSE IS UNKNOWN TO ME.
Corrective Action:
ON TWO OCCASIONS WHILE DRIVING ON THE INTERSTATE AT 65-75 MPH WITH NO WARNING THE GAS PEDAL STOPPED RESPONDING TO INPUTS. WHILE MANEUVERING THE VEHICLE TO THE SHOULDER OF THE ROAD THROUGH TRAFFIC THE ENGINE SHUTOFF. ON ONE OCCASION I WAS ABLE TO RESTART THE VEHICLE AND ON THE SECOND OCCASION IT WOULD NOT RESTART. AFTER TOWING THE VEHICLE TO A REPAIR SHOP THE VEHICLE STARTED UP AND RAN WITH NO ISSUES. NO CHECK ENGINE LIGHTS WERE EVER DISPLAYED. THE BATTERY WAS WORKING FINE AND FULLY CHARGED. THE CAR IS IN PERFECT MECHANICAL SHAPE WITH ALL REGULAR SERVICE PERFORMED. THE GAS REMAINING AT TIME OF INCIDENT WAS APPROXIMATELY 1/4 TANK FULL. THE CAUSE IS UNKNOWN TO ME.
Additional Notes:
ON TWO OCCASIONS WHILE DRIVING ON THE INTERSTATE AT 65-75 MPH WITH NO WARNING THE GAS PEDAL STOPPED RESPONDING TO INPUTS. WHILE MANEUVERING THE VEHICLE TO THE SHOULDER OF THE ROAD THROUGH TRAFFIC THE ENGINE SHUTOFF. ON ONE OCCASION I WAS ABLE TO RESTART THE VEHICLE AND ON THE SECOND OCCASION IT WOULD NOT RESTART. AFTER TOWING THE VEHICLE TO A REPAIR SHOP THE VEHICLE STARTED UP AND RAN WITH NO ISSUES. NO CHECK ENGINE LIGHTS WERE EVER DISPLAYED. THE BATTERY WAS WORKING FINE AND FULLY CHARGED. THE CAR IS IN PERFECT MECHANICAL SHAPE WITH ALL REGULAR SERVICE PERFORMED. THE GAS REMAINING AT TIME OF INCIDENT WAS APPROXIMATELY 1/4 TANK FULL. THE CAUSE IS UNKNOWN TO ME.
Mfg Campaign: 11164684
Recall Date: Jan 2, 2019
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON TWO OCCASIONS WHILE DRIVING ON THE INTERSTATE AT 65-75 MPH WITH NO WARNING THE GAS PEDAL STOPPED RESPONDING TO INPUTS. WHILE MANEUVERING THE VEHICLE TO THE SHOULDER OF THE ROAD THROUGH TRAFFIC THE ENGINE SHUTOFF. ON ONE OCCASION I WAS ABLE TO RESTART THE VEHICLE AND ON THE SECOND OCCASION IT WOULD NOT RESTART. AFTER TOWING THE VEHICLE TO A REPAIR SHOP THE VEHICLE STARTED UP AND RAN WITH NO ISSUES. NO CHECK ENGINE LIGHTS WERE EVER DISPLAYED. THE BATTERY WAS WORKING FINE AND FULLY CHARGED. THE CAR IS IN PERFECT MECHANICAL SHAPE WITH ALL REGULAR SERVICE PERFORMED. THE GAS REMAINING AT TIME OF INCIDENT WAS APPROXIMATELY 1/4 TANK FULL. THE CAUSE IS UNKNOWN TO ME.
Corrective Action:
ON TWO OCCASIONS WHILE DRIVING ON THE INTERSTATE AT 65-75 MPH WITH NO WARNING THE GAS PEDAL STOPPED RESPONDING TO INPUTS. WHILE MANEUVERING THE VEHICLE TO THE SHOULDER OF THE ROAD THROUGH TRAFFIC THE ENGINE SHUTOFF. ON ONE OCCASION I WAS ABLE TO RESTART THE VEHICLE AND ON THE SECOND OCCASION IT WOULD NOT RESTART. AFTER TOWING THE VEHICLE TO A REPAIR SHOP THE VEHICLE STARTED UP AND RAN WITH NO ISSUES. NO CHECK ENGINE LIGHTS WERE EVER DISPLAYED. THE BATTERY WAS WORKING FINE AND FULLY CHARGED. THE CAR IS IN PERFECT MECHANICAL SHAPE WITH ALL REGULAR SERVICE PERFORMED. THE GAS REMAINING AT TIME OF INCIDENT WAS APPROXIMATELY 1/4 TANK FULL. THE CAUSE IS UNKNOWN TO ME.
Additional Notes:
ON TWO OCCASIONS WHILE DRIVING ON THE INTERSTATE AT 65-75 MPH WITH NO WARNING THE GAS PEDAL STOPPED RESPONDING TO INPUTS. WHILE MANEUVERING THE VEHICLE TO THE SHOULDER OF THE ROAD THROUGH TRAFFIC THE ENGINE SHUTOFF. ON ONE OCCASION I WAS ABLE TO RESTART THE VEHICLE AND ON THE SECOND OCCASION IT WOULD NOT RESTART. AFTER TOWING THE VEHICLE TO A REPAIR SHOP THE VEHICLE STARTED UP AND RAN WITH NO ISSUES. NO CHECK ENGINE LIGHTS WERE EVER DISPLAYED. THE BATTERY WAS WORKING FINE AND FULLY CHARGED. THE CAR IS IN PERFECT MECHANICAL SHAPE WITH ALL REGULAR SERVICE PERFORMED. THE GAS REMAINING AT TIME OF INCIDENT WAS APPROXIMATELY 1/4 TANK FULL. THE CAUSE IS UNKNOWN TO ME.
Mfg Campaign: 11164684
Recall Date: Jan 2, 2019
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
OUR WINDSHIELD HAS HAD 3 CHIPS/CRACKS IN IT SINCE NEW. THE FIRST ONE WAS A CHIP THAT WAS REPAIRED BY SAFELIGHT. THE SECOND WAS A CRACK/CHIP WHERE THE ENTIRE WINDSHIELD WAS REPLACED BY SAFELIGHT. BOTH OF THESE HAPPENED WHILE THE VEHICLE WAS ON-HIGHWAY. BOTH WERE IN DIFFERENT SPOTS, BUT WERE LOCATED ON THE DRIVERS SIDE. THE THIRD ONE WAS A LARGE CRACK ON THE DRIVER SIDE WE NOTICED YESTERDAY (12/26/18) WITH NO APPARENT CHIP ASSOCIATED. WE'RE NOT SURE IF THIS HAPPENED WHILE VEHICLE WAS MOVING OR STATIONARY. DATES FOR THE INITIAL CRACKS ARE ESTIMATES, BUT FIRST ONE WE ESTIMATE TO BE 8/2017. THE SECOND ONE WHERE THE WINDSHIELD WAS REPLACED IS ESTIMATED MAY 2018. WE NOTICED OTHERS WERE HAVING SIMILAR ISSUES AFTER DOING A SEARCH 12/26/18. IT ALSO APPEARS THAT SUBARU HAD ACKNOWLEDGED THERE WAS A PROBLEM WITH SOME 2015 AND 2016 MODELS, BUT OUR VEHICLE VIN DID NOT SHOW UP WHEN DOING A SEARCH.
Corrective Action:
OUR WINDSHIELD HAS HAD 3 CHIPS/CRACKS IN IT SINCE NEW. THE FIRST ONE WAS A CHIP THAT WAS REPAIRED BY SAFELIGHT. THE SECOND WAS A CRACK/CHIP WHERE THE ENTIRE WINDSHIELD WAS REPLACED BY SAFELIGHT. BOTH OF THESE HAPPENED WHILE THE VEHICLE WAS ON-HIGHWAY. BOTH WERE IN DIFFERENT SPOTS, BUT WERE LOCATED ON THE DRIVERS SIDE. THE THIRD ONE WAS A LARGE CRACK ON THE DRIVER SIDE WE NOTICED YESTERDAY (12/26/18) WITH NO APPARENT CHIP ASSOCIATED. WE'RE NOT SURE IF THIS HAPPENED WHILE VEHICLE WAS MOVING OR STATIONARY. DATES FOR THE INITIAL CRACKS ARE ESTIMATES, BUT FIRST ONE WE ESTIMATE TO BE 8/2017. THE SECOND ONE WHERE THE WINDSHIELD WAS REPLACED IS ESTIMATED MAY 2018. WE NOTICED OTHERS WERE HAVING SIMILAR ISSUES AFTER DOING A SEARCH 12/26/18. IT ALSO APPEARS THAT SUBARU HAD ACKNOWLEDGED THERE WAS A PROBLEM WITH SOME 2015 AND 2016 MODELS, BUT OUR VEHICLE VIN DID NOT SHOW UP WHEN DOING A SEARCH.
Additional Notes:
OUR WINDSHIELD HAS HAD 3 CHIPS/CRACKS IN IT SINCE NEW. THE FIRST ONE WAS A CHIP THAT WAS REPAIRED BY SAFELIGHT. THE SECOND WAS A CRACK/CHIP WHERE THE ENTIRE WINDSHIELD WAS REPLACED BY SAFELIGHT. BOTH OF THESE HAPPENED WHILE THE VEHICLE WAS ON-HIGHWAY. BOTH WERE IN DIFFERENT SPOTS, BUT WERE LOCATED ON THE DRIVERS SIDE. THE THIRD ONE WAS A LARGE CRACK ON THE DRIVER SIDE WE NOTICED YESTERDAY (12/26/18) WITH NO APPARENT CHIP ASSOCIATED. WE'RE NOT SURE IF THIS HAPPENED WHILE VEHICLE WAS MOVING OR STATIONARY. DATES FOR THE INITIAL CRACKS ARE ESTIMATES, BUT FIRST ONE WE ESTIMATE TO BE 8/2017. THE SECOND ONE WHERE THE WINDSHIELD WAS REPLACED IS ESTIMATED MAY 2018. WE NOTICED OTHERS WERE HAVING SIMILAR ISSUES AFTER DOING A SEARCH 12/26/18. IT ALSO APPEARS THAT SUBARU HAD ACKNOWLEDGED THERE WAS A PROBLEM WITH SOME 2015 AND 2016 MODELS, BUT OUR VEHICLE VIN DID NOT SHOW UP WHEN DOING A SEARCH.
Mfg Campaign: 11163652
Recall Date: Dec 27, 2018
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ELECTRONIC PARKING BRAKE ENGAGED AUTOMATICALLY DUE TO SWITCH ASSEMBLY MODULE FAILURE WHILE CAR WAS IN MOTION AT BETWEEN 25-30MPH. CAR STOPPED INSTANTLY, PASSENGERS THROWN FORWARD, ALL-POWER DIED. CARS IN REAR STOPPED SHORT. FAILED TO RESTART AFTER INITIAL ATTEMPTS (10 MIN). WEATHER CLEAR, ABOUT 45 DEGREES F. 2.5 YEAR OLD CAR, ~40,000 MILES.
Corrective Action:
ELECTRONIC PARKING BRAKE ENGAGED AUTOMATICALLY DUE TO SWITCH ASSEMBLY MODULE FAILURE WHILE CAR WAS IN MOTION AT BETWEEN 25-30MPH. CAR STOPPED INSTANTLY, PASSENGERS THROWN FORWARD, ALL-POWER DIED. CARS IN REAR STOPPED SHORT. FAILED TO RESTART AFTER INITIAL ATTEMPTS (10 MIN). WEATHER CLEAR, ABOUT 45 DEGREES F. 2.5 YEAR OLD CAR, ~40,000 MILES.
Additional Notes:
ELECTRONIC PARKING BRAKE ENGAGED AUTOMATICALLY DUE TO SWITCH ASSEMBLY MODULE FAILURE WHILE CAR WAS IN MOTION AT BETWEEN 25-30MPH. CAR STOPPED INSTANTLY, PASSENGERS THROWN FORWARD, ALL-POWER DIED. CARS IN REAR STOPPED SHORT. FAILED TO RESTART AFTER INITIAL ATTEMPTS (10 MIN). WEATHER CLEAR, ABOUT 45 DEGREES F. 2.5 YEAR OLD CAR, ~40,000 MILES.
Mfg Campaign: 11162323
Recall Date: Dec 18, 2018
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING IN THE CITY AND IT JUST TURNED OFF ON ME. VERY QUICKLY TOO. NO TIME TO PULL OVER. JUST DIED IN MIDDLE OF THE ROAD. I WAS NOT USING THE EYE SIGHT AND IT WAS A CLEAR DAY. BUT THE DASH SAID EYE SIGHT OFF. I TRIED TO TURN THE CAR BACK ON BUT IT SAID I HAVE TO PUT IN PARK FIRST. SO I PUT IN PARK AND IT STARTED BACK UP NO PROBLEM AND WORKED ALL THE WAY HOME. THIS IS DANGEROUS. I COULD OF BEEN REAR ENDED.
Corrective Action:
I WAS DRIVING IN THE CITY AND IT JUST TURNED OFF ON ME. VERY QUICKLY TOO. NO TIME TO PULL OVER. JUST DIED IN MIDDLE OF THE ROAD. I WAS NOT USING THE EYE SIGHT AND IT WAS A CLEAR DAY. BUT THE DASH SAID EYE SIGHT OFF. I TRIED TO TURN THE CAR BACK ON BUT IT SAID I HAVE TO PUT IN PARK FIRST. SO I PUT IN PARK AND IT STARTED BACK UP NO PROBLEM AND WORKED ALL THE WAY HOME. THIS IS DANGEROUS. I COULD OF BEEN REAR ENDED.
Additional Notes:
I WAS DRIVING IN THE CITY AND IT JUST TURNED OFF ON ME. VERY QUICKLY TOO. NO TIME TO PULL OVER. JUST DIED IN MIDDLE OF THE ROAD. I WAS NOT USING THE EYE SIGHT AND IT WAS A CLEAR DAY. BUT THE DASH SAID EYE SIGHT OFF. I TRIED TO TURN THE CAR BACK ON BUT IT SAID I HAVE TO PUT IN PARK FIRST. SO I PUT IN PARK AND IT STARTED BACK UP NO PROBLEM AND WORKED ALL THE WAY HOME. THIS IS DANGEROUS. I COULD OF BEEN REAR ENDED.
Mfg Campaign: 11156933
Recall Date: Dec 8, 2018
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
PASSENGER SIDE AIR BAG IS EXPANDING OUT. DASH IS SPLITTING. CONCERN FOR PREMATURE ACTIVATION.
Corrective Action:
PASSENGER SIDE AIR BAG IS EXPANDING OUT. DASH IS SPLITTING. CONCERN FOR PREMATURE ACTIVATION.
Additional Notes:
PASSENGER SIDE AIR BAG IS EXPANDING OUT. DASH IS SPLITTING. CONCERN FOR PREMATURE ACTIVATION.
Mfg Campaign: 11154540
Recall Date: Nov 28, 2018
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
KEY GETS STUCK IN THE IGNITION. CAN'T REMOVE THE KEY REGARDLESS OF PUSHING, TURNING, PUTTING PARKING BREAK ON, PARKING BREAK OFF. HAVE BEEN STUCK WITH ROAD SIDE ASSISTANCE FOUR TIMES THIS BLACK FRIDAY WEEKEND. SO WRONG. READ SEVERAL OTHER COMPLAINTS CONCERNING THIS ISSUE AND STEERING WHEEL ISSUES. SUBARU SHOULD RECALL THE 2016 OUTBACK PREZ 2.5I AND PREMIUM 2.5I. DUDS FOR IGNITIONS. SAFETY ISSUE WHILE TRAVELING AND SAFETY ISSUE IF CAR CAN'T BE LEFT UNATTENDED. HAVE TO WAIT UNTIL MONDAY MORNING TO SEE IF I CAN GET AN APPOINTMENT TO GET IT FIXED SO I CAN MAKE IT HOME SAFELY AND GET THE KEY OUT OF THE IGNITION WHEN I GET THERE. LOVE SCOOBY BUT THIS SERIOUSLY STINKS.
Corrective Action:
KEY GETS STUCK IN THE IGNITION. CAN'T REMOVE THE KEY REGARDLESS OF PUSHING, TURNING, PUTTING PARKING BREAK ON, PARKING BREAK OFF. HAVE BEEN STUCK WITH ROAD SIDE ASSISTANCE FOUR TIMES THIS BLACK FRIDAY WEEKEND. SO WRONG. READ SEVERAL OTHER COMPLAINTS CONCERNING THIS ISSUE AND STEERING WHEEL ISSUES. SUBARU SHOULD RECALL THE 2016 OUTBACK PREZ 2.5I AND PREMIUM 2.5I. DUDS FOR IGNITIONS. SAFETY ISSUE WHILE TRAVELING AND SAFETY ISSUE IF CAR CAN'T BE LEFT UNATTENDED. HAVE TO WAIT UNTIL MONDAY MORNING TO SEE IF I CAN GET AN APPOINTMENT TO GET IT FIXED SO I CAN MAKE IT HOME SAFELY AND GET THE KEY OUT OF THE IGNITION WHEN I GET THERE. LOVE SCOOBY BUT THIS SERIOUSLY STINKS.
Additional Notes:
KEY GETS STUCK IN THE IGNITION. CAN'T REMOVE THE KEY REGARDLESS OF PUSHING, TURNING, PUTTING PARKING BREAK ON, PARKING BREAK OFF. HAVE BEEN STUCK WITH ROAD SIDE ASSISTANCE FOUR TIMES THIS BLACK FRIDAY WEEKEND. SO WRONG. READ SEVERAL OTHER COMPLAINTS CONCERNING THIS ISSUE AND STEERING WHEEL ISSUES. SUBARU SHOULD RECALL THE 2016 OUTBACK PREZ 2.5I AND PREMIUM 2.5I. DUDS FOR IGNITIONS. SAFETY ISSUE WHILE TRAVELING AND SAFETY ISSUE IF CAR CAN'T BE LEFT UNATTENDED. HAVE TO WAIT UNTIL MONDAY MORNING TO SEE IF I CAN GET AN APPOINTMENT TO GET IT FIXED SO I CAN MAKE IT HOME SAFELY AND GET THE KEY OUT OF THE IGNITION WHEN I GET THERE. LOVE SCOOBY BUT THIS SERIOUSLY STINKS.
Mfg Campaign: 11153602
Recall Date: Nov 25, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
KEY GETS STUCK IN THE IGNITION. CAN'T REMOVE THE KEY REGARDLESS OF PUSHING, TURNING, PUTTING PARKING BREAK ON, PARKING BREAK OFF. HAVE BEEN STUCK WITH ROAD SIDE ASSISTANCE FOUR TIMES THIS BLACK FRIDAY WEEKEND. SO WRONG. READ SEVERAL OTHER COMPLAINTS CONCERNING THIS ISSUE AND STEERING WHEEL ISSUES. SUBARU SHOULD RECALL THE 2016 OUTBACK PREZ 2.5I AND PREMIUM 2.5I. DUDS FOR IGNITIONS. SAFETY ISSUE WHILE TRAVELING AND SAFETY ISSUE IF CAR CAN'T BE LEFT UNATTENDED. HAVE TO WAIT UNTIL MONDAY MORNING TO SEE IF I CAN GET AN APPOINTMENT TO GET IT FIXED SO I CAN MAKE IT HOME SAFELY AND GET THE KEY OUT OF THE IGNITION WHEN I GET THERE. LOVE SCOOBY BUT THIS SERIOUSLY STINKS.
Corrective Action:
KEY GETS STUCK IN THE IGNITION. CAN'T REMOVE THE KEY REGARDLESS OF PUSHING, TURNING, PUTTING PARKING BREAK ON, PARKING BREAK OFF. HAVE BEEN STUCK WITH ROAD SIDE ASSISTANCE FOUR TIMES THIS BLACK FRIDAY WEEKEND. SO WRONG. READ SEVERAL OTHER COMPLAINTS CONCERNING THIS ISSUE AND STEERING WHEEL ISSUES. SUBARU SHOULD RECALL THE 2016 OUTBACK PREZ 2.5I AND PREMIUM 2.5I. DUDS FOR IGNITIONS. SAFETY ISSUE WHILE TRAVELING AND SAFETY ISSUE IF CAR CAN'T BE LEFT UNATTENDED. HAVE TO WAIT UNTIL MONDAY MORNING TO SEE IF I CAN GET AN APPOINTMENT TO GET IT FIXED SO I CAN MAKE IT HOME SAFELY AND GET THE KEY OUT OF THE IGNITION WHEN I GET THERE. LOVE SCOOBY BUT THIS SERIOUSLY STINKS.
Additional Notes:
KEY GETS STUCK IN THE IGNITION. CAN'T REMOVE THE KEY REGARDLESS OF PUSHING, TURNING, PUTTING PARKING BREAK ON, PARKING BREAK OFF. HAVE BEEN STUCK WITH ROAD SIDE ASSISTANCE FOUR TIMES THIS BLACK FRIDAY WEEKEND. SO WRONG. READ SEVERAL OTHER COMPLAINTS CONCERNING THIS ISSUE AND STEERING WHEEL ISSUES. SUBARU SHOULD RECALL THE 2016 OUTBACK PREZ 2.5I AND PREMIUM 2.5I. DUDS FOR IGNITIONS. SAFETY ISSUE WHILE TRAVELING AND SAFETY ISSUE IF CAR CAN'T BE LEFT UNATTENDED. HAVE TO WAIT UNTIL MONDAY MORNING TO SEE IF I CAN GET AN APPOINTMENT TO GET IT FIXED SO I CAN MAKE IT HOME SAFELY AND GET THE KEY OUT OF THE IGNITION WHEN I GET THERE. LOVE SCOOBY BUT THIS SERIOUSLY STINKS.
Mfg Campaign: 11153602
Recall Date: Nov 25, 2018
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING 75 MPH ON FREEWAY WITH A LITTLE OVER QUARTER TANK OF GAS ON GAS GAUGE AND SYSTEM INFO ON CAR SAID 110 MILES LEFT TILL EMPTY TANK. CAR SLOWED VERY QUICKLY AND ENGINE DIED. PULLED OVER ON FREEWAY IN THE MIDDLE OF DESERT. TOW TRUCK SERVICE TOOK 3 1/2 HOURS TO ARRIVE. TOW TRUCK DRIVER SAID CAR RAN OUT OF GAS AND PUT 5 GALLONS AND THEN CAR STARTED.
Corrective Action:
DRIVING 75 MPH ON FREEWAY WITH A LITTLE OVER QUARTER TANK OF GAS ON GAS GAUGE AND SYSTEM INFO ON CAR SAID 110 MILES LEFT TILL EMPTY TANK. CAR SLOWED VERY QUICKLY AND ENGINE DIED. PULLED OVER ON FREEWAY IN THE MIDDLE OF DESERT. TOW TRUCK SERVICE TOOK 3 1/2 HOURS TO ARRIVE. TOW TRUCK DRIVER SAID CAR RAN OUT OF GAS AND PUT 5 GALLONS AND THEN CAR STARTED.
Additional Notes:
DRIVING 75 MPH ON FREEWAY WITH A LITTLE OVER QUARTER TANK OF GAS ON GAS GAUGE AND SYSTEM INFO ON CAR SAID 110 MILES LEFT TILL EMPTY TANK. CAR SLOWED VERY QUICKLY AND ENGINE DIED. PULLED OVER ON FREEWAY IN THE MIDDLE OF DESERT. TOW TRUCK SERVICE TOOK 3 1/2 HOURS TO ARRIVE. TOW TRUCK DRIVER SAID CAR RAN OUT OF GAS AND PUT 5 GALLONS AND THEN CAR STARTED.
Mfg Campaign: 11153664
Recall Date: Nov 25, 2018
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
I WAS TRAVELING ON I49 AT ~60 MPH, IN LIGHT RAIN, AND NON FREEZING TEMPERATURE. I WAS ON A STRAIGHT STRETCH OF ROAD WITH CRUISE CONTROL OFF. THE TIRES WERE IN GOOD CONDITION. I WAS APPROACHING BRUSH CREEK BRIDGE AND HOLDING THE STEERING WHEEL STEADY AND STRAIGHT. THE CAR STARTED TO DRIFT LEFT AND STEERING WAS NOT RESPONDING. THE REAR OF THE CAR STARTED TO GET AHEAD OF THE FRONT AND THE CAR WAS GOING SIDEWAYS. AS SOON AS THE CAR STARED TO DRIFT, I TOOK MY FOOT OFF THE GAS AND TRIED TO REGAIN STEERING. WHEN SLIDING SIDEWAYS ON THE BRIDGE, I CUT THE STEERING WHEEL IN THE DIRECTION THE CAR WAS SLIDING. AT THAT TIME, THE CAR REGAINED SOME STEERING CAPABILITY AND OVERSTEERED TO THE RIGHT SIDE OF THE BRIDGE, TRAVELING SIDEWAYS AGAINST A CEMENT BARRIER UNTIL STOPPED. THE AIR BAGS NEVER DEPLOYED. THERE WAS EXTENSIVE FRONT END DAMAGE AMOUNTING IN ~$10000 IN REPAIRS. THE CAR STARTED AND WAS DRIVEN HOME AFTER THE INCIDENT. ALTHOUGH IT WAS RAINING, THERE WAS NO INDICATION THAT THE ACCIDENT WAS RELATED TO ANY TRACTION LOSS AND THE TRACTION LIGHT WAS NOT ACTIVATED. I THINK THE EXISTING STEERING RECALL MAY HAVE IMPACTED MORE VECHICLES THAN PREVIOUSLY THOUGHT. I SUSPECT THAT THE STEERING IS DEFECTIVE AND THE EXISTING STERLING RECALL DID NOT CATCH ALL OF THE AFFECTED VEHICLES. I ALSO FOUND IT SURPRISING THAT NO AIR BAGS DEPLOYS, EVEN THOUGH THIS WAS A HIGH IMPACT CRASH. I HAD BRUISING IN MY STERNUM, KNEES, ELBOWS AND ALONG THE SEAT BELT PATH.
Corrective Action:
I WAS TRAVELING ON I49 AT ~60 MPH, IN LIGHT RAIN, AND NON FREEZING TEMPERATURE. I WAS ON A STRAIGHT STRETCH OF ROAD WITH CRUISE CONTROL OFF. THE TIRES WERE IN GOOD CONDITION. I WAS APPROACHING BRUSH CREEK BRIDGE AND HOLDING THE STEERING WHEEL STEADY AND STRAIGHT. THE CAR STARTED TO DRIFT LEFT AND STEERING WAS NOT RESPONDING. THE REAR OF THE CAR STARTED TO GET AHEAD OF THE FRONT AND THE CAR WAS GOING SIDEWAYS. AS SOON AS THE CAR STARED TO DRIFT, I TOOK MY FOOT OFF THE GAS AND TRIED TO REGAIN STEERING. WHEN SLIDING SIDEWAYS ON THE BRIDGE, I CUT THE STEERING WHEEL IN THE DIRECTION THE CAR WAS SLIDING. AT THAT TIME, THE CAR REGAINED SOME STEERING CAPABILITY AND OVERSTEERED TO THE RIGHT SIDE OF THE BRIDGE, TRAVELING SIDEWAYS AGAINST A CEMENT BARRIER UNTIL STOPPED. THE AIR BAGS NEVER DEPLOYED. THERE WAS EXTENSIVE FRONT END DAMAGE AMOUNTING IN ~$10000 IN REPAIRS. THE CAR STARTED AND WAS DRIVEN HOME AFTER THE INCIDENT. ALTHOUGH IT WAS RAINING, THERE WAS NO INDICATION THAT THE ACCIDENT WAS RELATED TO ANY TRACTION LOSS AND THE TRACTION LIGHT WAS NOT ACTIVATED. I THINK THE EXISTING STEERING RECALL MAY HAVE IMPACTED MORE VECHICLES THAN PREVIOUSLY THOUGHT. I SUSPECT THAT THE STEERING IS DEFECTIVE AND THE EXISTING STERLING RECALL DID NOT CATCH ALL OF THE AFFECTED VEHICLES. I ALSO FOUND IT SURPRISING THAT NO AIR BAGS DEPLOYS, EVEN THOUGH THIS WAS A HIGH IMPACT CRASH. I HAD BRUISING IN MY STERNUM, KNEES, ELBOWS AND ALONG THE SEAT BELT PATH.
Additional Notes:
I WAS TRAVELING ON I49 AT ~60 MPH, IN LIGHT RAIN, AND NON FREEZING TEMPERATURE. I WAS ON A STRAIGHT STRETCH OF ROAD WITH CRUISE CONTROL OFF. THE TIRES WERE IN GOOD CONDITION. I WAS APPROACHING BRUSH CREEK BRIDGE AND HOLDING THE STEERING WHEEL STEADY AND STRAIGHT. THE CAR STARTED TO DRIFT LEFT AND STEERING WAS NOT RESPONDING. THE REAR OF THE CAR STARTED TO GET AHEAD OF THE FRONT AND THE CAR WAS GOING SIDEWAYS. AS SOON AS THE CAR STARED TO DRIFT, I TOOK MY FOOT OFF THE GAS AND TRIED TO REGAIN STEERING. WHEN SLIDING SIDEWAYS ON THE BRIDGE, I CUT THE STEERING WHEEL IN THE DIRECTION THE CAR WAS SLIDING. AT THAT TIME, THE CAR REGAINED SOME STEERING CAPABILITY AND OVERSTEERED TO THE RIGHT SIDE OF THE BRIDGE, TRAVELING SIDEWAYS AGAINST A CEMENT BARRIER UNTIL STOPPED. THE AIR BAGS NEVER DEPLOYED. THERE WAS EXTENSIVE FRONT END DAMAGE AMOUNTING IN ~$10000 IN REPAIRS. THE CAR STARTED AND WAS DRIVEN HOME AFTER THE INCIDENT. ALTHOUGH IT WAS RAINING, THERE WAS NO INDICATION THAT THE ACCIDENT WAS RELATED TO ANY TRACTION LOSS AND THE TRACTION LIGHT WAS NOT ACTIVATED. I THINK THE EXISTING STEERING RECALL MAY HAVE IMPACTED MORE VECHICLES THAN PREVIOUSLY THOUGHT. I SUSPECT THAT THE STEERING IS DEFECTIVE AND THE EXISTING STERLING RECALL DID NOT CATCH ALL OF THE AFFECTED VEHICLES. I ALSO FOUND IT SURPRISING THAT NO AIR BAGS DEPLOYS, EVEN THOUGH THIS WAS A HIGH IMPACT CRASH. I HAD BRUISING IN MY STERNUM, KNEES, ELBOWS AND ALONG THE SEAT BELT PATH.
Mfg Campaign: 11153488
Recall Date: Nov 24, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD. WINDSHIELD HAS SPONTANEOUSLY CRACKED ON THE PASSENGER EDGE TWICE. NOV 2017 I WAS TOLD THE SMALLEST PEBBLES CAUSED THE PIN HOLE WHICH MADE MY WINDSHIELD CRACK. NOVEMBER 2018 WE EXPERIENCED LOW 30 TEMPS AND WHEN THE TEMPS RAISED BACK TO 50S MY WINDSHIELD SPONTANEOUSLY CRACKED AGAIN. IN THE EXACT SAME SPOT. ONCE AGAIN DEALERSHIP IS CLAIMING A SMALL PEBBLE HAS CAUSED THIS DAMAGE. I CAN'T BUY THAT A PEBBLE WOULD HIT THE EXACT SAME SPOT AND CAUSE THE WINDSHIELD TO CRACK THE EXACT SAME WAY TWICE. I HAVE BEEN RESEARCHING THIS ISSUE AND IT SEEMS TO BE A COMMON PROBLEM AMONG OUTBACKS OF THIS YEAR.
Corrective Action:
WINDSHIELD. WINDSHIELD HAS SPONTANEOUSLY CRACKED ON THE PASSENGER EDGE TWICE. NOV 2017 I WAS TOLD THE SMALLEST PEBBLES CAUSED THE PIN HOLE WHICH MADE MY WINDSHIELD CRACK. NOVEMBER 2018 WE EXPERIENCED LOW 30 TEMPS AND WHEN THE TEMPS RAISED BACK TO 50S MY WINDSHIELD SPONTANEOUSLY CRACKED AGAIN. IN THE EXACT SAME SPOT. ONCE AGAIN DEALERSHIP IS CLAIMING A SMALL PEBBLE HAS CAUSED THIS DAMAGE. I CAN'T BUY THAT A PEBBLE WOULD HIT THE EXACT SAME SPOT AND CAUSE THE WINDSHIELD TO CRACK THE EXACT SAME WAY TWICE. I HAVE BEEN RESEARCHING THIS ISSUE AND IT SEEMS TO BE A COMMON PROBLEM AMONG OUTBACKS OF THIS YEAR.
Additional Notes:
WINDSHIELD. WINDSHIELD HAS SPONTANEOUSLY CRACKED ON THE PASSENGER EDGE TWICE. NOV 2017 I WAS TOLD THE SMALLEST PEBBLES CAUSED THE PIN HOLE WHICH MADE MY WINDSHIELD CRACK. NOVEMBER 2018 WE EXPERIENCED LOW 30 TEMPS AND WHEN THE TEMPS RAISED BACK TO 50S MY WINDSHIELD SPONTANEOUSLY CRACKED AGAIN. IN THE EXACT SAME SPOT. ONCE AGAIN DEALERSHIP IS CLAIMING A SMALL PEBBLE HAS CAUSED THIS DAMAGE. I CAN'T BUY THAT A PEBBLE WOULD HIT THE EXACT SAME SPOT AND CAUSE THE WINDSHIELD TO CRACK THE EXACT SAME WAY TWICE. I HAVE BEEN RESEARCHING THIS ISSUE AND IT SEEMS TO BE A COMMON PROBLEM AMONG OUTBACKS OF THIS YEAR.
Mfg Campaign: 11152314
Recall Date: Nov 18, 2018
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES ARE SOFT AND HARDLY WORK WHEN CAR IS FIRST STARTED IN COLD WEATHER. ONCE CAR IS WARMED UP, BRAKES WORK NORMALLY. IT HAPPENS EVERY TIME WHEN THE TEMPERATURE IS LESS THAN 40 DEGREES.
Corrective Action:
BRAKES ARE SOFT AND HARDLY WORK WHEN CAR IS FIRST STARTED IN COLD WEATHER. ONCE CAR IS WARMED UP, BRAKES WORK NORMALLY. IT HAPPENS EVERY TIME WHEN THE TEMPERATURE IS LESS THAN 40 DEGREES.
Additional Notes:
BRAKES ARE SOFT AND HARDLY WORK WHEN CAR IS FIRST STARTED IN COLD WEATHER. ONCE CAR IS WARMED UP, BRAKES WORK NORMALLY. IT HAPPENS EVERY TIME WHEN THE TEMPERATURE IS LESS THAN 40 DEGREES.
Mfg Campaign: 11151555
Recall Date: Nov 14, 2018
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE ELECTRIC PARKING BRAKE APPEARS TO BE FAULTY. THE DRIVER'S SIDE FRONT TIRE LOCKED UP FOR NO APPARENT REASON. THE ELECTRIC PARKING BRAKE WAS NOT TURNED ON. WHEN MY VEHICLE MOVED IS CREATED A LOUD METALIC SOUND.
Corrective Action:
THE ELECTRIC PARKING BRAKE APPEARS TO BE FAULTY. THE DRIVER'S SIDE FRONT TIRE LOCKED UP FOR NO APPARENT REASON. THE ELECTRIC PARKING BRAKE WAS NOT TURNED ON. WHEN MY VEHICLE MOVED IS CREATED A LOUD METALIC SOUND.
Additional Notes:
THE ELECTRIC PARKING BRAKE APPEARS TO BE FAULTY. THE DRIVER'S SIDE FRONT TIRE LOCKED UP FOR NO APPARENT REASON. THE ELECTRIC PARKING BRAKE WAS NOT TURNED ON. WHEN MY VEHICLE MOVED IS CREATED A LOUD METALIC SOUND.
Mfg Campaign: 11141955
Recall Date: Oct 22, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE WAS A PROBLEM REMOVING THE KEY FROM THE IGNITION. TOOK IT TO THE DEALER AND THEY SAID THERE WAS A KNOWN PROBLEM WITH THE SHIFTER ASSEMBLY.
Corrective Action:
THERE WAS A PROBLEM REMOVING THE KEY FROM THE IGNITION. TOOK IT TO THE DEALER AND THEY SAID THERE WAS A KNOWN PROBLEM WITH THE SHIFTER ASSEMBLY.
Additional Notes:
THERE WAS A PROBLEM REMOVING THE KEY FROM THE IGNITION. TOOK IT TO THE DEALER AND THEY SAID THERE WAS A KNOWN PROBLEM WITH THE SHIFTER ASSEMBLY.
Mfg Campaign: 11133579
Recall Date: Oct 5, 2018
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD CRACKED FOR NO REASON DURING WARM SUMMER DAY. I HAVE SEEN OTHER SIMILAR COMPLAINTS ON LINE. IT IS IN THE SAME LEFT CORNER AREA AND STARTS AS A SMALL CIRCULAR INDENTATION AND GROWS WITHIN HOURS. NOTHING HIT OR CAME INTO CONTACT WITH WINDSHIELD
Corrective Action:
WINDSHIELD CRACKED FOR NO REASON DURING WARM SUMMER DAY. I HAVE SEEN OTHER SIMILAR COMPLAINTS ON LINE. IT IS IN THE SAME LEFT CORNER AREA AND STARTS AS A SMALL CIRCULAR INDENTATION AND GROWS WITHIN HOURS. NOTHING HIT OR CAME INTO CONTACT WITH WINDSHIELD
Additional Notes:
WINDSHIELD CRACKED FOR NO REASON DURING WARM SUMMER DAY. I HAVE SEEN OTHER SIMILAR COMPLAINTS ON LINE. IT IS IN THE SAME LEFT CORNER AREA AND STARTS AS A SMALL CIRCULAR INDENTATION AND GROWS WITHIN HOURS. NOTHING HIT OR CAME INTO CONTACT WITH WINDSHIELD
Mfg Campaign: 11133583
Recall Date: Oct 5, 2018
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 45 MPH ON A LOCAL ROADWAY, THE EYESIGHT PRE-COLLISION BRAKE ASSIST SUDDENLY ACTIVATED AND CAUSED THE VEHICLE TO COMPLETELY STOP. THE BRAKES RELEASED SHORTLY AFTER THE FAILURE. THE DEALER (SUBARU OF DAYTON, 995 MIAMISBURG CENTERVILLE RD, WASHINGTON TOWNSHIP, OH 45459, 1-(888) 431-9557) WAS NOTIFIED OF THE FAILURE. THE SERVICE CENTER MANAGER INDICATED THAT THE FAILURE WAS ESCALATED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A FOLLOW-UP RESPONSE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. *TT CONSUMER STATED CAR WAS TAKEN INTO THE DEALER AND SO INCIDENT SINCE. UPDATED 12/20/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 45 MPH ON A LOCAL ROADWAY, THE EYESIGHT PRE-COLLISION BRAKE ASSIST SUDDENLY ACTIVATED AND CAUSED THE VEHICLE TO COMPLETELY STOP. THE BRAKES RELEASED SHORTLY AFTER THE FAILURE. THE DEALER (SUBARU OF DAYTON, 995 MIAMISBURG CENTERVILLE RD, WASHINGTON TOWNSHIP, OH 45459, 1-(888) 431-9557) WAS NOTIFIED OF THE FAILURE. THE SERVICE CENTER MANAGER INDICATED THAT THE FAILURE WAS ESCALATED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A FOLLOW-UP RESPONSE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. *TT CONSUMER STATED CAR WAS TAKEN INTO THE DEALER AND SO INCIDENT SINCE. UPDATED 12/20/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 45 MPH ON A LOCAL ROADWAY, THE EYESIGHT PRE-COLLISION BRAKE ASSIST SUDDENLY ACTIVATED AND CAUSED THE VEHICLE TO COMPLETELY STOP. THE BRAKES RELEASED SHORTLY AFTER THE FAILURE. THE DEALER (SUBARU OF DAYTON, 995 MIAMISBURG CENTERVILLE RD, WASHINGTON TOWNSHIP, OH 45459, 1-(888) 431-9557) WAS NOTIFIED OF THE FAILURE. THE SERVICE CENTER MANAGER INDICATED THAT THE FAILURE WAS ESCALATED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A FOLLOW-UP RESPONSE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. *TT CONSUMER STATED CAR WAS TAKEN INTO THE DEALER AND SO INCIDENT SINCE. UPDATED 12/20/18*JB
Mfg Campaign: 11132100
Recall Date: Sep 28, 2018
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