Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUX-09
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQV-57
Recall Date: Nov 24, 2015
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQU-56
Recall Date: Aug 10, 2015
Consumer Complaints
741 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR BATTERY STARTED DYING FREQUENTLY. IT WAS REPLACED TWICE, FUNCTIONED FINE FOR A FEW MONTHS, AND THEN DIED AGAIN. IT WAS JUMPED ONE DAY, DIED AGAIN 4 DAYS LATER, JUMPED AGAIN AND WAS DEAD AGAIN 5 HOURS LATER.
Corrective Action:
THE CAR BATTERY STARTED DYING FREQUENTLY. IT WAS REPLACED TWICE, FUNCTIONED FINE FOR A FEW MONTHS, AND THEN DIED AGAIN. IT WAS JUMPED ONE DAY, DIED AGAIN 4 DAYS LATER, JUMPED AGAIN AND WAS DEAD AGAIN 5 HOURS LATER.
Additional Notes:
THE CAR BATTERY STARTED DYING FREQUENTLY. IT WAS REPLACED TWICE, FUNCTIONED FINE FOR A FEW MONTHS, AND THEN DIED AGAIN. IT WAS JUMPED ONE DAY, DIED AGAIN 4 DAYS LATER, JUMPED AGAIN AND WAS DEAD AGAIN 5 HOURS LATER.
Mfg Campaign: 11397124
Recall Date: Feb 20, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY DRAINS CONSTANTLY. CAR CANNOT SIT FOR MORE THAN A FEW DAYS WITHOUT BATTERY BEING DEAD. SUBARU DEALER SAYS THERE IS NO PROBLEM. CAR NEEDS TO BE DRIVEN 20 TO 30 MILES EVERY DAY AS A SOLUTION? PROBLEM HAS BEEN HAPPENING FOR MONTHS AND BATTERY IS ONLY 1 YEAR OLD.
Corrective Action:
BATTERY DRAINS CONSTANTLY. CAR CANNOT SIT FOR MORE THAN A FEW DAYS WITHOUT BATTERY BEING DEAD. SUBARU DEALER SAYS THERE IS NO PROBLEM. CAR NEEDS TO BE DRIVEN 20 TO 30 MILES EVERY DAY AS A SOLUTION? PROBLEM HAS BEEN HAPPENING FOR MONTHS AND BATTERY IS ONLY 1 YEAR OLD.
Additional Notes:
BATTERY DRAINS CONSTANTLY. CAR CANNOT SIT FOR MORE THAN A FEW DAYS WITHOUT BATTERY BEING DEAD. SUBARU DEALER SAYS THERE IS NO PROBLEM. CAR NEEDS TO BE DRIVEN 20 TO 30 MILES EVERY DAY AS A SOLUTION? PROBLEM HAS BEEN HAPPENING FOR MONTHS AND BATTERY IS ONLY 1 YEAR OLD.
Mfg Campaign: 11396600
Recall Date: Feb 17, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
OUR SUBARU OUTBACK ORIGINALLY DIED AFTER MY WIFE WAS SITTING IN THE CAR LISTENING TO THE RADIO FOR 10 MINUTES. THE DEALER STATED THAT LISTENING TO THE RADIO WAS THE CAUSE AND CHARGED UP THE BATTERY. COUPLE WEEKS LATER AND THE CAR DIES AGAIN THIS TIME JUST SITTING IN THE DRIVEWAY. WE INSTALLED A NEW BATTERY IN HOPES THE PROBLEM WOULD BE FIXED. THE CAR HAS DIED MULTIPLE TIMES SINCE THE NEW BATTERY FROM SIMPLY SITTING IN THE DRIVEWAY. NO INTERIOR LIGHTS LEFT ON AND POWER LIGHT GATE CLOSED. AGAIN THE DEALER CHARGED THE BATTERY AND SENT US ON OUR WAY. WE CANNOT LEAVE THIS CAR SITTING ONE DAY WITHOUT THE BATTERY DRAINING. WE ARE NOW ON BATTERY NUMBER TWO.
Corrective Action:
OUR SUBARU OUTBACK ORIGINALLY DIED AFTER MY WIFE WAS SITTING IN THE CAR LISTENING TO THE RADIO FOR 10 MINUTES. THE DEALER STATED THAT LISTENING TO THE RADIO WAS THE CAUSE AND CHARGED UP THE BATTERY. COUPLE WEEKS LATER AND THE CAR DIES AGAIN THIS TIME JUST SITTING IN THE DRIVEWAY. WE INSTALLED A NEW BATTERY IN HOPES THE PROBLEM WOULD BE FIXED. THE CAR HAS DIED MULTIPLE TIMES SINCE THE NEW BATTERY FROM SIMPLY SITTING IN THE DRIVEWAY. NO INTERIOR LIGHTS LEFT ON AND POWER LIGHT GATE CLOSED. AGAIN THE DEALER CHARGED THE BATTERY AND SENT US ON OUR WAY. WE CANNOT LEAVE THIS CAR SITTING ONE DAY WITHOUT THE BATTERY DRAINING. WE ARE NOW ON BATTERY NUMBER TWO.
Additional Notes:
OUR SUBARU OUTBACK ORIGINALLY DIED AFTER MY WIFE WAS SITTING IN THE CAR LISTENING TO THE RADIO FOR 10 MINUTES. THE DEALER STATED THAT LISTENING TO THE RADIO WAS THE CAUSE AND CHARGED UP THE BATTERY. COUPLE WEEKS LATER AND THE CAR DIES AGAIN THIS TIME JUST SITTING IN THE DRIVEWAY. WE INSTALLED A NEW BATTERY IN HOPES THE PROBLEM WOULD BE FIXED. THE CAR HAS DIED MULTIPLE TIMES SINCE THE NEW BATTERY FROM SIMPLY SITTING IN THE DRIVEWAY. NO INTERIOR LIGHTS LEFT ON AND POWER LIGHT GATE CLOSED. AGAIN THE DEALER CHARGED THE BATTERY AND SENT US ON OUR WAY. WE CANNOT LEAVE THIS CAR SITTING ONE DAY WITHOUT THE BATTERY DRAINING. WE ARE NOW ON BATTERY NUMBER TWO.
Mfg Campaign: 11396713
Recall Date: Feb 17, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2.12 FEBRUARY 2021, VEHICLE MILAGE APPROACHING 42,000. TRAVELING FROM MAZAMA WA TO SEATTLE VIA WA HWY 20, US 97 AND I-90, TRAVELED +/- 200 MILES. TEMPERATURE RANGES FROM 10F TO 20F. TRAVELING WEST ON I-90 +/-50 MPH, LANES CLEAR, SNOW IN BETWEEN LANES. NEW MICHELIN TIRES ON ALL 4 WHEELS. HOLDING THE SPEED CONSTANT FOLLOWING 18-WHEEL RIG. SUBARU STARTED WOBBLING AS IF ONE OF THE TIRES WAS GOING FLAT. TRIED ACCELERATING AND SLOWING TO DETERMINE IF THIS WAS FRONT OR BACK TIRE. DETERMINED IT MUST BE A REAR TIRE. NO LOW-PRESSURE INDICATION ON THE INSTRUMENT GAGES (I HAVE HAD TIRE WARNING DURING SUMMER DRIVING AND FOUND A NAIL IN TIRE). NEXT OFF RAMP CHECKED ALL 4 TIRES, ALL APPEARED TO BE THE SAME IN APPEARANCE. RESUMED TRAVEL. DURING ACCELERATION AND DE-ACCELERATING NO DIFFERENTIAL SWAY. WHEN CONSTANT SPEED MAINTAINED AROUND 50 MPH SWAYING OCCURRED UN TO WE REACHED THE WEST SIDE OF SNOQUALMIE PASS AND THE TEMPERATURE WAS INTO THE 30'S. LAST YEAR WHEN HAVING VEHICLE SERVICED, I TOLD THE SERVICE CHECK-IN PERSON & A SUPERVISOR THE CAR WAS STALLING OUT WHEN HARD ACCELERATION DURING MERGING LEFT INTO HIGHWAY WHERE SPEED LIMIT WAS 50 MPH. THE CAR STALLED AND I KICKED THE ACCELERATOR. LUCKILY, THE CAR RESPONDED THE SUPERVISORS RESPONSE WAS 'THERE'S NO WAY THIS CAN HAPPEN'.
Corrective Action:
2.12 FEBRUARY 2021, VEHICLE MILAGE APPROACHING 42,000. TRAVELING FROM MAZAMA WA TO SEATTLE VIA WA HWY 20, US 97 AND I-90, TRAVELED +/- 200 MILES. TEMPERATURE RANGES FROM 10F TO 20F. TRAVELING WEST ON I-90 +/-50 MPH, LANES CLEAR, SNOW IN BETWEEN LANES. NEW MICHELIN TIRES ON ALL 4 WHEELS. HOLDING THE SPEED CONSTANT FOLLOWING 18-WHEEL RIG. SUBARU STARTED WOBBLING AS IF ONE OF THE TIRES WAS GOING FLAT. TRIED ACCELERATING AND SLOWING TO DETERMINE IF THIS WAS FRONT OR BACK TIRE. DETERMINED IT MUST BE A REAR TIRE. NO LOW-PRESSURE INDICATION ON THE INSTRUMENT GAGES (I HAVE HAD TIRE WARNING DURING SUMMER DRIVING AND FOUND A NAIL IN TIRE). NEXT OFF RAMP CHECKED ALL 4 TIRES, ALL APPEARED TO BE THE SAME IN APPEARANCE. RESUMED TRAVEL. DURING ACCELERATION AND DE-ACCELERATING NO DIFFERENTIAL SWAY. WHEN CONSTANT SPEED MAINTAINED AROUND 50 MPH SWAYING OCCURRED UN TO WE REACHED THE WEST SIDE OF SNOQUALMIE PASS AND THE TEMPERATURE WAS INTO THE 30'S. LAST YEAR WHEN HAVING VEHICLE SERVICED, I TOLD THE SERVICE CHECK-IN PERSON & A SUPERVISOR THE CAR WAS STALLING OUT WHEN HARD ACCELERATION DURING MERGING LEFT INTO HIGHWAY WHERE SPEED LIMIT WAS 50 MPH. THE CAR STALLED AND I KICKED THE ACCELERATOR. LUCKILY, THE CAR RESPONDED THE SUPERVISORS RESPONSE WAS 'THERE'S NO WAY THIS CAN HAPPEN'.
Additional Notes:
2.12 FEBRUARY 2021, VEHICLE MILAGE APPROACHING 42,000. TRAVELING FROM MAZAMA WA TO SEATTLE VIA WA HWY 20, US 97 AND I-90, TRAVELED +/- 200 MILES. TEMPERATURE RANGES FROM 10F TO 20F. TRAVELING WEST ON I-90 +/-50 MPH, LANES CLEAR, SNOW IN BETWEEN LANES. NEW MICHELIN TIRES ON ALL 4 WHEELS. HOLDING THE SPEED CONSTANT FOLLOWING 18-WHEEL RIG. SUBARU STARTED WOBBLING AS IF ONE OF THE TIRES WAS GOING FLAT. TRIED ACCELERATING AND SLOWING TO DETERMINE IF THIS WAS FRONT OR BACK TIRE. DETERMINED IT MUST BE A REAR TIRE. NO LOW-PRESSURE INDICATION ON THE INSTRUMENT GAGES (I HAVE HAD TIRE WARNING DURING SUMMER DRIVING AND FOUND A NAIL IN TIRE). NEXT OFF RAMP CHECKED ALL 4 TIRES, ALL APPEARED TO BE THE SAME IN APPEARANCE. RESUMED TRAVEL. DURING ACCELERATION AND DE-ACCELERATING NO DIFFERENTIAL SWAY. WHEN CONSTANT SPEED MAINTAINED AROUND 50 MPH SWAYING OCCURRED UN TO WE REACHED THE WEST SIDE OF SNOQUALMIE PASS AND THE TEMPERATURE WAS INTO THE 30'S. LAST YEAR WHEN HAVING VEHICLE SERVICED, I TOLD THE SERVICE CHECK-IN PERSON & A SUPERVISOR THE CAR WAS STALLING OUT WHEN HARD ACCELERATION DURING MERGING LEFT INTO HIGHWAY WHERE SPEED LIMIT WAS 50 MPH. THE CAR STALLED AND I KICKED THE ACCELERATOR. LUCKILY, THE CAR RESPONDED THE SUPERVISORS RESPONSE WAS 'THERE'S NO WAY THIS CAN HAPPEN'.
Mfg Campaign: 11396483
Recall Date: Feb 16, 2021
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
2.12 FEBRUARY 2021, VEHICLE MILAGE APPROACHING 42,000. TRAVELING FROM MAZAMA WA TO SEATTLE VIA WA HWY 20, US 97 AND I-90, TRAVELED +/- 200 MILES. TEMPERATURE RANGES FROM 10F TO 20F. TRAVELING WEST ON I-90 +/-50 MPH, LANES CLEAR, SNOW IN BETWEEN LANES. NEW MICHELIN TIRES ON ALL 4 WHEELS. HOLDING THE SPEED CONSTANT FOLLOWING 18-WHEEL RIG. SUBARU STARTED WOBBLING AS IF ONE OF THE TIRES WAS GOING FLAT. TRIED ACCELERATING AND SLOWING TO DETERMINE IF THIS WAS FRONT OR BACK TIRE. DETERMINED IT MUST BE A REAR TIRE. NO LOW-PRESSURE INDICATION ON THE INSTRUMENT GAGES (I HAVE HAD TIRE WARNING DURING SUMMER DRIVING AND FOUND A NAIL IN TIRE). NEXT OFF RAMP CHECKED ALL 4 TIRES, ALL APPEARED TO BE THE SAME IN APPEARANCE. RESUMED TRAVEL. DURING ACCELERATION AND DE-ACCELERATING NO DIFFERENTIAL SWAY. WHEN CONSTANT SPEED MAINTAINED AROUND 50 MPH SWAYING OCCURRED UN TO WE REACHED THE WEST SIDE OF SNOQUALMIE PASS AND THE TEMPERATURE WAS INTO THE 30'S. LAST YEAR WHEN HAVING VEHICLE SERVICED, I TOLD THE SERVICE CHECK-IN PERSON & A SUPERVISOR THE CAR WAS STALLING OUT WHEN HARD ACCELERATION DURING MERGING LEFT INTO HIGHWAY WHERE SPEED LIMIT WAS 50 MPH. THE CAR STALLED AND I KICKED THE ACCELERATOR. LUCKILY, THE CAR RESPONDED THE SUPERVISORS RESPONSE WAS 'THERE'S NO WAY THIS CAN HAPPEN'.
Corrective Action:
2.12 FEBRUARY 2021, VEHICLE MILAGE APPROACHING 42,000. TRAVELING FROM MAZAMA WA TO SEATTLE VIA WA HWY 20, US 97 AND I-90, TRAVELED +/- 200 MILES. TEMPERATURE RANGES FROM 10F TO 20F. TRAVELING WEST ON I-90 +/-50 MPH, LANES CLEAR, SNOW IN BETWEEN LANES. NEW MICHELIN TIRES ON ALL 4 WHEELS. HOLDING THE SPEED CONSTANT FOLLOWING 18-WHEEL RIG. SUBARU STARTED WOBBLING AS IF ONE OF THE TIRES WAS GOING FLAT. TRIED ACCELERATING AND SLOWING TO DETERMINE IF THIS WAS FRONT OR BACK TIRE. DETERMINED IT MUST BE A REAR TIRE. NO LOW-PRESSURE INDICATION ON THE INSTRUMENT GAGES (I HAVE HAD TIRE WARNING DURING SUMMER DRIVING AND FOUND A NAIL IN TIRE). NEXT OFF RAMP CHECKED ALL 4 TIRES, ALL APPEARED TO BE THE SAME IN APPEARANCE. RESUMED TRAVEL. DURING ACCELERATION AND DE-ACCELERATING NO DIFFERENTIAL SWAY. WHEN CONSTANT SPEED MAINTAINED AROUND 50 MPH SWAYING OCCURRED UN TO WE REACHED THE WEST SIDE OF SNOQUALMIE PASS AND THE TEMPERATURE WAS INTO THE 30'S. LAST YEAR WHEN HAVING VEHICLE SERVICED, I TOLD THE SERVICE CHECK-IN PERSON & A SUPERVISOR THE CAR WAS STALLING OUT WHEN HARD ACCELERATION DURING MERGING LEFT INTO HIGHWAY WHERE SPEED LIMIT WAS 50 MPH. THE CAR STALLED AND I KICKED THE ACCELERATOR. LUCKILY, THE CAR RESPONDED THE SUPERVISORS RESPONSE WAS 'THERE'S NO WAY THIS CAN HAPPEN'.
Additional Notes:
2.12 FEBRUARY 2021, VEHICLE MILAGE APPROACHING 42,000. TRAVELING FROM MAZAMA WA TO SEATTLE VIA WA HWY 20, US 97 AND I-90, TRAVELED +/- 200 MILES. TEMPERATURE RANGES FROM 10F TO 20F. TRAVELING WEST ON I-90 +/-50 MPH, LANES CLEAR, SNOW IN BETWEEN LANES. NEW MICHELIN TIRES ON ALL 4 WHEELS. HOLDING THE SPEED CONSTANT FOLLOWING 18-WHEEL RIG. SUBARU STARTED WOBBLING AS IF ONE OF THE TIRES WAS GOING FLAT. TRIED ACCELERATING AND SLOWING TO DETERMINE IF THIS WAS FRONT OR BACK TIRE. DETERMINED IT MUST BE A REAR TIRE. NO LOW-PRESSURE INDICATION ON THE INSTRUMENT GAGES (I HAVE HAD TIRE WARNING DURING SUMMER DRIVING AND FOUND A NAIL IN TIRE). NEXT OFF RAMP CHECKED ALL 4 TIRES, ALL APPEARED TO BE THE SAME IN APPEARANCE. RESUMED TRAVEL. DURING ACCELERATION AND DE-ACCELERATING NO DIFFERENTIAL SWAY. WHEN CONSTANT SPEED MAINTAINED AROUND 50 MPH SWAYING OCCURRED UN TO WE REACHED THE WEST SIDE OF SNOQUALMIE PASS AND THE TEMPERATURE WAS INTO THE 30'S. LAST YEAR WHEN HAVING VEHICLE SERVICED, I TOLD THE SERVICE CHECK-IN PERSON & A SUPERVISOR THE CAR WAS STALLING OUT WHEN HARD ACCELERATION DURING MERGING LEFT INTO HIGHWAY WHERE SPEED LIMIT WAS 50 MPH. THE CAR STALLED AND I KICKED THE ACCELERATOR. LUCKILY, THE CAR RESPONDED THE SUPERVISORS RESPONSE WAS 'THERE'S NO WAY THIS CAN HAPPEN'.
Mfg Campaign: 11396483
Recall Date: Feb 16, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE IGNITION KEY DOESN'T COME OUT WHEN IN PARK. THE GEARS CAN MANUALLY SLIP WHILE IN PARK (WHILE MOVING THE GEAR SHAFT). IT'S LIKE THE CAR DOESN'T RECOGNIZE THE GEAR 'PARK', WHILE ALSO THE KEY GETS STUCK AND WILL NOT COME OUT. THIS HAPPENS NUMEROUS TIMES A DAY.
Corrective Action:
THE IGNITION KEY DOESN'T COME OUT WHEN IN PARK. THE GEARS CAN MANUALLY SLIP WHILE IN PARK (WHILE MOVING THE GEAR SHAFT). IT'S LIKE THE CAR DOESN'T RECOGNIZE THE GEAR 'PARK', WHILE ALSO THE KEY GETS STUCK AND WILL NOT COME OUT. THIS HAPPENS NUMEROUS TIMES A DAY.
Additional Notes:
THE IGNITION KEY DOESN'T COME OUT WHEN IN PARK. THE GEARS CAN MANUALLY SLIP WHILE IN PARK (WHILE MOVING THE GEAR SHAFT). IT'S LIKE THE CAR DOESN'T RECOGNIZE THE GEAR 'PARK', WHILE ALSO THE KEY GETS STUCK AND WILL NOT COME OUT. THIS HAPPENS NUMEROUS TIMES A DAY.
Mfg Campaign: 11396500
Recall Date: Feb 16, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2/15/21 DEAD BATTERY VEHICLE PARKED IN HOME GARAGE STATIONARY. BATTERY ONE MONTH OLD REPLACED ON 1/21/21 PLUS UPGRADED SOFTWARE. PREVIOUS BATTERY WAS STILL UNDER WARRANTY LESS THAN 3 YEARS OLD. 2/15/21 HAD TO GET CAR TOWED FROM HOME GARAGE. OUTBACK STILL UNDER WARRANTY AND WE PURCHASED EXTENDED WARRANTY FROM SUBARU. REMOVED BULB FROM HATCH BACK PER SERVICE MGR. AUTOMATIC STARTER ALSO UNRELIABLE AND WORKS INTERMITTENTLY. FACTORY INSTALLED. VEHICLE UNRELIABLE. SERVICE UNABLE TO FIX PROBLEM. NEED TO PURCHASE A LARGER STRONGER BATTERY FOR ELECTRICAL SYSTEM ON OWN TO SEE IF IT HELPS BATTERY PROBLEM. DEALER WILL ONLY GIVE 550 BATTERY.
Corrective Action:
2/15/21 DEAD BATTERY VEHICLE PARKED IN HOME GARAGE STATIONARY. BATTERY ONE MONTH OLD REPLACED ON 1/21/21 PLUS UPGRADED SOFTWARE. PREVIOUS BATTERY WAS STILL UNDER WARRANTY LESS THAN 3 YEARS OLD. 2/15/21 HAD TO GET CAR TOWED FROM HOME GARAGE. OUTBACK STILL UNDER WARRANTY AND WE PURCHASED EXTENDED WARRANTY FROM SUBARU. REMOVED BULB FROM HATCH BACK PER SERVICE MGR. AUTOMATIC STARTER ALSO UNRELIABLE AND WORKS INTERMITTENTLY. FACTORY INSTALLED. VEHICLE UNRELIABLE. SERVICE UNABLE TO FIX PROBLEM. NEED TO PURCHASE A LARGER STRONGER BATTERY FOR ELECTRICAL SYSTEM ON OWN TO SEE IF IT HELPS BATTERY PROBLEM. DEALER WILL ONLY GIVE 550 BATTERY.
Additional Notes:
2/15/21 DEAD BATTERY VEHICLE PARKED IN HOME GARAGE STATIONARY. BATTERY ONE MONTH OLD REPLACED ON 1/21/21 PLUS UPGRADED SOFTWARE. PREVIOUS BATTERY WAS STILL UNDER WARRANTY LESS THAN 3 YEARS OLD. 2/15/21 HAD TO GET CAR TOWED FROM HOME GARAGE. OUTBACK STILL UNDER WARRANTY AND WE PURCHASED EXTENDED WARRANTY FROM SUBARU. REMOVED BULB FROM HATCH BACK PER SERVICE MGR. AUTOMATIC STARTER ALSO UNRELIABLE AND WORKS INTERMITTENTLY. FACTORY INSTALLED. VEHICLE UNRELIABLE. SERVICE UNABLE TO FIX PROBLEM. NEED TO PURCHASE A LARGER STRONGER BATTERY FOR ELECTRICAL SYSTEM ON OWN TO SEE IF IT HELPS BATTERY PROBLEM. DEALER WILL ONLY GIVE 550 BATTERY.
Mfg Campaign: 11396243
Recall Date: Feb 15, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE NOW HAD TWO COMPLETE BATTERY DISCHARGES REQUIRING JUMP STARTS WHEN THE HATCH IS OPENED AND CLOSED SEVERAL TIMES WITHOUT THE VEHICLE BEING TURNED ON. OVER A PERIOD OF A FEW HOURS WHEN I OPENED AND CLOSED THE TRUNK WITH THE AUTOMATED OPEN/CLOSE ABOUT 4-5 TIMES THE BATTERY COMPLETELY DISCHARGED REQUIRED JUMP START. THE FIRST TIME I BOUGHT A MEW BATTERY FIGURING IT WAS BAD. THE SECOND TIME NOW I KNOW SOMETHING IS WRONG WITH THE VEHICLE BATTERY/ELECTRICAL SYSTEM. THE VEHICLE WAS STATIONARY BOTH TIMES.
Corrective Action:
I HAVE NOW HAD TWO COMPLETE BATTERY DISCHARGES REQUIRING JUMP STARTS WHEN THE HATCH IS OPENED AND CLOSED SEVERAL TIMES WITHOUT THE VEHICLE BEING TURNED ON. OVER A PERIOD OF A FEW HOURS WHEN I OPENED AND CLOSED THE TRUNK WITH THE AUTOMATED OPEN/CLOSE ABOUT 4-5 TIMES THE BATTERY COMPLETELY DISCHARGED REQUIRED JUMP START. THE FIRST TIME I BOUGHT A MEW BATTERY FIGURING IT WAS BAD. THE SECOND TIME NOW I KNOW SOMETHING IS WRONG WITH THE VEHICLE BATTERY/ELECTRICAL SYSTEM. THE VEHICLE WAS STATIONARY BOTH TIMES.
Additional Notes:
I HAVE NOW HAD TWO COMPLETE BATTERY DISCHARGES REQUIRING JUMP STARTS WHEN THE HATCH IS OPENED AND CLOSED SEVERAL TIMES WITHOUT THE VEHICLE BEING TURNED ON. OVER A PERIOD OF A FEW HOURS WHEN I OPENED AND CLOSED THE TRUNK WITH THE AUTOMATED OPEN/CLOSE ABOUT 4-5 TIMES THE BATTERY COMPLETELY DISCHARGED REQUIRED JUMP START. THE FIRST TIME I BOUGHT A MEW BATTERY FIGURING IT WAS BAD. THE SECOND TIME NOW I KNOW SOMETHING IS WRONG WITH THE VEHICLE BATTERY/ELECTRICAL SYSTEM. THE VEHICLE WAS STATIONARY BOTH TIMES.
Mfg Campaign: 11395500
Recall Date: Feb 9, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
KEY GETS STUCK ON IGNITION SWITCH WHEN I TURN CAR OFF AND PUT IT IN PARK. KEY WILL NOT RELEASE FROM THE STEERING COLUMN. IT TAKES SEVERAL MINUTES, SOME TIMES UP TO 20 MINUTES FOR THE KEY TO RELEASE FROM THE COLUMN. VEHICLE NEEDS TO BE STARTED AND TURNED OFF SEVERAL TIMES BEFORE KEY RELEASES. THIS HAS BEEN HAPPENING FOR A FEW WEEKS NOW, VERY FRUSTRATING AND DANGEROUS AS HAVING TO START AND STOP THE VEHICLE HAS DRAINED THE BATTERY TWICE NOW AND I HAVE HAD TO GET THE VEHICLE JUMP STARTED. HOPEFULLY THIS DOES NOT HAPPEN IN THE MIDDLE OF NO WHERE.....
Corrective Action:
KEY GETS STUCK ON IGNITION SWITCH WHEN I TURN CAR OFF AND PUT IT IN PARK. KEY WILL NOT RELEASE FROM THE STEERING COLUMN. IT TAKES SEVERAL MINUTES, SOME TIMES UP TO 20 MINUTES FOR THE KEY TO RELEASE FROM THE COLUMN. VEHICLE NEEDS TO BE STARTED AND TURNED OFF SEVERAL TIMES BEFORE KEY RELEASES. THIS HAS BEEN HAPPENING FOR A FEW WEEKS NOW, VERY FRUSTRATING AND DANGEROUS AS HAVING TO START AND STOP THE VEHICLE HAS DRAINED THE BATTERY TWICE NOW AND I HAVE HAD TO GET THE VEHICLE JUMP STARTED. HOPEFULLY THIS DOES NOT HAPPEN IN THE MIDDLE OF NO WHERE.....
Additional Notes:
KEY GETS STUCK ON IGNITION SWITCH WHEN I TURN CAR OFF AND PUT IT IN PARK. KEY WILL NOT RELEASE FROM THE STEERING COLUMN. IT TAKES SEVERAL MINUTES, SOME TIMES UP TO 20 MINUTES FOR THE KEY TO RELEASE FROM THE COLUMN. VEHICLE NEEDS TO BE STARTED AND TURNED OFF SEVERAL TIMES BEFORE KEY RELEASES. THIS HAS BEEN HAPPENING FOR A FEW WEEKS NOW, VERY FRUSTRATING AND DANGEROUS AS HAVING TO START AND STOP THE VEHICLE HAS DRAINED THE BATTERY TWICE NOW AND I HAVE HAD TO GET THE VEHICLE JUMP STARTED. HOPEFULLY THIS DOES NOT HAPPEN IN THE MIDDLE OF NO WHERE.....
Mfg Campaign: 11391034
Recall Date: Feb 1, 2021
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
KEY GETS STUCK ON IGNITION SWITCH WHEN I TURN CAR OFF AND PUT IT IN PARK. KEY WILL NOT RELEASE FROM THE STEERING COLUMN. IT TAKES SEVERAL MINUTES, SOME TIMES UP TO 20 MINUTES FOR THE KEY TO RELEASE FROM THE COLUMN. VEHICLE NEEDS TO BE STARTED AND TURNED OFF SEVERAL TIMES BEFORE KEY RELEASES. THIS HAS BEEN HAPPENING FOR A FEW WEEKS NOW, VERY FRUSTRATING AND DANGEROUS AS HAVING TO START AND STOP THE VEHICLE HAS DRAINED THE BATTERY TWICE NOW AND I HAVE HAD TO GET THE VEHICLE JUMP STARTED. HOPEFULLY THIS DOES NOT HAPPEN IN THE MIDDLE OF NO WHERE.....
Corrective Action:
KEY GETS STUCK ON IGNITION SWITCH WHEN I TURN CAR OFF AND PUT IT IN PARK. KEY WILL NOT RELEASE FROM THE STEERING COLUMN. IT TAKES SEVERAL MINUTES, SOME TIMES UP TO 20 MINUTES FOR THE KEY TO RELEASE FROM THE COLUMN. VEHICLE NEEDS TO BE STARTED AND TURNED OFF SEVERAL TIMES BEFORE KEY RELEASES. THIS HAS BEEN HAPPENING FOR A FEW WEEKS NOW, VERY FRUSTRATING AND DANGEROUS AS HAVING TO START AND STOP THE VEHICLE HAS DRAINED THE BATTERY TWICE NOW AND I HAVE HAD TO GET THE VEHICLE JUMP STARTED. HOPEFULLY THIS DOES NOT HAPPEN IN THE MIDDLE OF NO WHERE.....
Additional Notes:
KEY GETS STUCK ON IGNITION SWITCH WHEN I TURN CAR OFF AND PUT IT IN PARK. KEY WILL NOT RELEASE FROM THE STEERING COLUMN. IT TAKES SEVERAL MINUTES, SOME TIMES UP TO 20 MINUTES FOR THE KEY TO RELEASE FROM THE COLUMN. VEHICLE NEEDS TO BE STARTED AND TURNED OFF SEVERAL TIMES BEFORE KEY RELEASES. THIS HAS BEEN HAPPENING FOR A FEW WEEKS NOW, VERY FRUSTRATING AND DANGEROUS AS HAVING TO START AND STOP THE VEHICLE HAS DRAINED THE BATTERY TWICE NOW AND I HAVE HAD TO GET THE VEHICLE JUMP STARTED. HOPEFULLY THIS DOES NOT HAPPEN IN THE MIDDLE OF NO WHERE.....
Mfg Campaign: 11391034
Recall Date: Feb 1, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
KEY GETS STUCK ON IGNITION SWITCH WHEN I TURN CAR OFF AND PUT IT IN PARK. KEY WILL NOT RELEASE FROM THE STEERING COLUMN. IT TAKES SEVERAL MINUTES, SOME TIMES UP TO 20 MINUTES FOR THE KEY TO RELEASE FROM THE COLUMN. VEHICLE NEEDS TO BE STARTED AND TURNED OFF SEVERAL TIMES BEFORE KEY RELEASES. THIS HAS BEEN HAPPENING FOR A FEW WEEKS NOW, VERY FRUSTRATING AND DANGEROUS AS HAVING TO START AND STOP THE VEHICLE HAS DRAINED THE BATTERY TWICE NOW AND I HAVE HAD TO GET THE VEHICLE JUMP STARTED. HOPEFULLY THIS DOES NOT HAPPEN IN THE MIDDLE OF NO WHERE.....
Corrective Action:
KEY GETS STUCK ON IGNITION SWITCH WHEN I TURN CAR OFF AND PUT IT IN PARK. KEY WILL NOT RELEASE FROM THE STEERING COLUMN. IT TAKES SEVERAL MINUTES, SOME TIMES UP TO 20 MINUTES FOR THE KEY TO RELEASE FROM THE COLUMN. VEHICLE NEEDS TO BE STARTED AND TURNED OFF SEVERAL TIMES BEFORE KEY RELEASES. THIS HAS BEEN HAPPENING FOR A FEW WEEKS NOW, VERY FRUSTRATING AND DANGEROUS AS HAVING TO START AND STOP THE VEHICLE HAS DRAINED THE BATTERY TWICE NOW AND I HAVE HAD TO GET THE VEHICLE JUMP STARTED. HOPEFULLY THIS DOES NOT HAPPEN IN THE MIDDLE OF NO WHERE.....
Additional Notes:
KEY GETS STUCK ON IGNITION SWITCH WHEN I TURN CAR OFF AND PUT IT IN PARK. KEY WILL NOT RELEASE FROM THE STEERING COLUMN. IT TAKES SEVERAL MINUTES, SOME TIMES UP TO 20 MINUTES FOR THE KEY TO RELEASE FROM THE COLUMN. VEHICLE NEEDS TO BE STARTED AND TURNED OFF SEVERAL TIMES BEFORE KEY RELEASES. THIS HAS BEEN HAPPENING FOR A FEW WEEKS NOW, VERY FRUSTRATING AND DANGEROUS AS HAVING TO START AND STOP THE VEHICLE HAS DRAINED THE BATTERY TWICE NOW AND I HAVE HAD TO GET THE VEHICLE JUMP STARTED. HOPEFULLY THIS DOES NOT HAPPEN IN THE MIDDLE OF NO WHERE.....
Mfg Campaign: 11391034
Recall Date: Feb 1, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I AM CONTINUING TO HAVE AN ISSUE WITH MY 2016 SUBARU OUTBACK WHERE IT STRUGGLES TO START ALMOST ALL THE TIME IN COLD TEMPERATURES AND THE BATTERY OFTEN DIES. MY SUBARU DEALERSHIP "FIXED" THE ISSUE LAST YEAR BY REPLACING THE BATTERY. NOW THAT COLD WEATHER IS BACK, THE PROBLEM IS BACK. JUMPING THE BATTERY ALWAYS SOLVED THE PROBLEM. NOTE THAT EVEN IN WARM TEMPERATURES THE START ALWAYS SOUNDS "ROUGH".
Corrective Action:
I AM CONTINUING TO HAVE AN ISSUE WITH MY 2016 SUBARU OUTBACK WHERE IT STRUGGLES TO START ALMOST ALL THE TIME IN COLD TEMPERATURES AND THE BATTERY OFTEN DIES. MY SUBARU DEALERSHIP "FIXED" THE ISSUE LAST YEAR BY REPLACING THE BATTERY. NOW THAT COLD WEATHER IS BACK, THE PROBLEM IS BACK. JUMPING THE BATTERY ALWAYS SOLVED THE PROBLEM. NOTE THAT EVEN IN WARM TEMPERATURES THE START ALWAYS SOUNDS "ROUGH".
Additional Notes:
I AM CONTINUING TO HAVE AN ISSUE WITH MY 2016 SUBARU OUTBACK WHERE IT STRUGGLES TO START ALMOST ALL THE TIME IN COLD TEMPERATURES AND THE BATTERY OFTEN DIES. MY SUBARU DEALERSHIP "FIXED" THE ISSUE LAST YEAR BY REPLACING THE BATTERY. NOW THAT COLD WEATHER IS BACK, THE PROBLEM IS BACK. JUMPING THE BATTERY ALWAYS SOLVED THE PROBLEM. NOTE THAT EVEN IN WARM TEMPERATURES THE START ALWAYS SOUNDS "ROUGH".
Mfg Campaign: 11390851
Recall Date: Jan 31, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REPLACED ORIGINAL BATTERY WITH SUBARU BATTERY 12/2019. NEEDED TWO JUMP STARTS AFTER VIRUS TRAVEL PROTOCOLS BEGAN (3/2020). CAR PARKED FOR 3 DAYS (1/28-30/2021) BATTERY WON'T START ENGINE.
Corrective Action:
REPLACED ORIGINAL BATTERY WITH SUBARU BATTERY 12/2019. NEEDED TWO JUMP STARTS AFTER VIRUS TRAVEL PROTOCOLS BEGAN (3/2020). CAR PARKED FOR 3 DAYS (1/28-30/2021) BATTERY WON'T START ENGINE.
Additional Notes:
REPLACED ORIGINAL BATTERY WITH SUBARU BATTERY 12/2019. NEEDED TWO JUMP STARTS AFTER VIRUS TRAVEL PROTOCOLS BEGAN (3/2020). CAR PARKED FOR 3 DAYS (1/28-30/2021) BATTERY WON'T START ENGINE.
Mfg Campaign: 11390753
Recall Date: Jan 30, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE STARTED DRAINED BATTERIES AT 57,000 MILES (WE ARE AT 61,000 MILES NOW), WHICH WAS ABOUT NOVEMBER 2020. AS OF TODAY, THIS IS OUR 4TH TIME HAVING A DEAD BATTERY. WE HAD A SERVICE CHECK FROM VAN SUBARU KANSAS CITY, MO IN THE LAST MONTH OR SO. THEY TOLD US NOTHING WAS WRONG WITH THE BATTERY, AND THAT WE LIKELY WEREN'T DRIVING IT ENOUGH. WE DRIVE IT DAILY, BUT NOT FOR LONG PERIODS OF TIME, EXCEPT 2 DAYS A WEEK. WE HAVE HAD TO HAVE THE BATTERY JUMPED BY OUR ROAD SIDE SERVICE. WE WILL HAVE IT JUMPED MONDAY 2/1/21 AND GO BACK TO VAN SUBARU. WE READ OF A CLASS ACTION LAWSUIT FOR THIS VERY ISSUE. WE BELIEVE IT IS AN ELECTRICAL ISSUE. EACH TIME IT HAPPENED WAS IN HE MORNING AFTER THE CAR SAT IN THE GARAGE OVERNIGHT.
Corrective Action:
WE STARTED DRAINED BATTERIES AT 57,000 MILES (WE ARE AT 61,000 MILES NOW), WHICH WAS ABOUT NOVEMBER 2020. AS OF TODAY, THIS IS OUR 4TH TIME HAVING A DEAD BATTERY. WE HAD A SERVICE CHECK FROM VAN SUBARU KANSAS CITY, MO IN THE LAST MONTH OR SO. THEY TOLD US NOTHING WAS WRONG WITH THE BATTERY, AND THAT WE LIKELY WEREN'T DRIVING IT ENOUGH. WE DRIVE IT DAILY, BUT NOT FOR LONG PERIODS OF TIME, EXCEPT 2 DAYS A WEEK. WE HAVE HAD TO HAVE THE BATTERY JUMPED BY OUR ROAD SIDE SERVICE. WE WILL HAVE IT JUMPED MONDAY 2/1/21 AND GO BACK TO VAN SUBARU. WE READ OF A CLASS ACTION LAWSUIT FOR THIS VERY ISSUE. WE BELIEVE IT IS AN ELECTRICAL ISSUE. EACH TIME IT HAPPENED WAS IN HE MORNING AFTER THE CAR SAT IN THE GARAGE OVERNIGHT.
Additional Notes:
WE STARTED DRAINED BATTERIES AT 57,000 MILES (WE ARE AT 61,000 MILES NOW), WHICH WAS ABOUT NOVEMBER 2020. AS OF TODAY, THIS IS OUR 4TH TIME HAVING A DEAD BATTERY. WE HAD A SERVICE CHECK FROM VAN SUBARU KANSAS CITY, MO IN THE LAST MONTH OR SO. THEY TOLD US NOTHING WAS WRONG WITH THE BATTERY, AND THAT WE LIKELY WEREN'T DRIVING IT ENOUGH. WE DRIVE IT DAILY, BUT NOT FOR LONG PERIODS OF TIME, EXCEPT 2 DAYS A WEEK. WE HAVE HAD TO HAVE THE BATTERY JUMPED BY OUR ROAD SIDE SERVICE. WE WILL HAVE IT JUMPED MONDAY 2/1/21 AND GO BACK TO VAN SUBARU. WE READ OF A CLASS ACTION LAWSUIT FOR THIS VERY ISSUE. WE BELIEVE IT IS AN ELECTRICAL ISSUE. EACH TIME IT HAPPENED WAS IN HE MORNING AFTER THE CAR SAT IN THE GARAGE OVERNIGHT.
Mfg Campaign: 11390796
Recall Date: Jan 30, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STEERING WHEEL LOCKS AND ALL LIGHTS LIGHT UP ON DASH THEN VEHICLE COMPLETELY SHUTS OFF. TRIED TO JUMP VEHICLE AND VEHICLE WILL START BUT TURNS OFF A FEW SECONDS LATER. SUBARU ADVISE IT WAS A DEFECTIVE BATTERY. SUBARU THEN REPLACE BATTERY UNDER WARRANTY ON 11/05/2020. THE BATTERY WAS NOT EVEN 1 YEAR OLD WHEN IT WAS REPLACED. TODAY ON 01/29/2021 IT HAPPENED AGAIN WHILE DRIVING. LUCKY BOTH TIMES I WAS NOT TRAVELING AT A HIGH RATE OF SPEED LIKE ON A HEY. I WAS ABLE TO PULL OFF ON THE SIDE STREET. NOW I'M WAITING FOR A TOW TRUCK TO TOW MY VEHICLE TO THE SUBARU DEALERSHIP.
Corrective Action:
STEERING WHEEL LOCKS AND ALL LIGHTS LIGHT UP ON DASH THEN VEHICLE COMPLETELY SHUTS OFF. TRIED TO JUMP VEHICLE AND VEHICLE WILL START BUT TURNS OFF A FEW SECONDS LATER. SUBARU ADVISE IT WAS A DEFECTIVE BATTERY. SUBARU THEN REPLACE BATTERY UNDER WARRANTY ON 11/05/2020. THE BATTERY WAS NOT EVEN 1 YEAR OLD WHEN IT WAS REPLACED. TODAY ON 01/29/2021 IT HAPPENED AGAIN WHILE DRIVING. LUCKY BOTH TIMES I WAS NOT TRAVELING AT A HIGH RATE OF SPEED LIKE ON A HEY. I WAS ABLE TO PULL OFF ON THE SIDE STREET. NOW I'M WAITING FOR A TOW TRUCK TO TOW MY VEHICLE TO THE SUBARU DEALERSHIP.
Additional Notes:
STEERING WHEEL LOCKS AND ALL LIGHTS LIGHT UP ON DASH THEN VEHICLE COMPLETELY SHUTS OFF. TRIED TO JUMP VEHICLE AND VEHICLE WILL START BUT TURNS OFF A FEW SECONDS LATER. SUBARU ADVISE IT WAS A DEFECTIVE BATTERY. SUBARU THEN REPLACE BATTERY UNDER WARRANTY ON 11/05/2020. THE BATTERY WAS NOT EVEN 1 YEAR OLD WHEN IT WAS REPLACED. TODAY ON 01/29/2021 IT HAPPENED AGAIN WHILE DRIVING. LUCKY BOTH TIMES I WAS NOT TRAVELING AT A HIGH RATE OF SPEED LIKE ON A HEY. I WAS ABLE TO PULL OFF ON THE SIDE STREET. NOW I'M WAITING FOR A TOW TRUCK TO TOW MY VEHICLE TO THE SUBARU DEALERSHIP.
Mfg Campaign: 11390730
Recall Date: Jan 29, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
STEERING WHEEL LOCKS AND ALL LIGHTS LIGHT UP ON DASH THEN VEHICLE COMPLETELY SHUTS OFF. TRIED TO JUMP VEHICLE AND VEHICLE WILL START BUT TURNS OFF A FEW SECONDS LATER. SUBARU ADVISE IT WAS A DEFECTIVE BATTERY. SUBARU THEN REPLACE BATTERY UNDER WARRANTY ON 11/05/2020. THE BATTERY WAS NOT EVEN 1 YEAR OLD WHEN IT WAS REPLACED. TODAY ON 01/29/2021 IT HAPPENED AGAIN WHILE DRIVING. LUCKY BOTH TIMES I WAS NOT TRAVELING AT A HIGH RATE OF SPEED LIKE ON A HEY. I WAS ABLE TO PULL OFF ON THE SIDE STREET. NOW I'M WAITING FOR A TOW TRUCK TO TOW MY VEHICLE TO THE SUBARU DEALERSHIP.
Corrective Action:
STEERING WHEEL LOCKS AND ALL LIGHTS LIGHT UP ON DASH THEN VEHICLE COMPLETELY SHUTS OFF. TRIED TO JUMP VEHICLE AND VEHICLE WILL START BUT TURNS OFF A FEW SECONDS LATER. SUBARU ADVISE IT WAS A DEFECTIVE BATTERY. SUBARU THEN REPLACE BATTERY UNDER WARRANTY ON 11/05/2020. THE BATTERY WAS NOT EVEN 1 YEAR OLD WHEN IT WAS REPLACED. TODAY ON 01/29/2021 IT HAPPENED AGAIN WHILE DRIVING. LUCKY BOTH TIMES I WAS NOT TRAVELING AT A HIGH RATE OF SPEED LIKE ON A HEY. I WAS ABLE TO PULL OFF ON THE SIDE STREET. NOW I'M WAITING FOR A TOW TRUCK TO TOW MY VEHICLE TO THE SUBARU DEALERSHIP.
Additional Notes:
STEERING WHEEL LOCKS AND ALL LIGHTS LIGHT UP ON DASH THEN VEHICLE COMPLETELY SHUTS OFF. TRIED TO JUMP VEHICLE AND VEHICLE WILL START BUT TURNS OFF A FEW SECONDS LATER. SUBARU ADVISE IT WAS A DEFECTIVE BATTERY. SUBARU THEN REPLACE BATTERY UNDER WARRANTY ON 11/05/2020. THE BATTERY WAS NOT EVEN 1 YEAR OLD WHEN IT WAS REPLACED. TODAY ON 01/29/2021 IT HAPPENED AGAIN WHILE DRIVING. LUCKY BOTH TIMES I WAS NOT TRAVELING AT A HIGH RATE OF SPEED LIKE ON A HEY. I WAS ABLE TO PULL OFF ON THE SIDE STREET. NOW I'M WAITING FOR A TOW TRUCK TO TOW MY VEHICLE TO THE SUBARU DEALERSHIP.
Mfg Campaign: 11390730
Recall Date: Jan 29, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I IF THE CAR HAS NOT BEEN STARTED AT LEAST EVERY 2 DAYS THE BATTERY IS DEAD AND WON'T START. YOU ALSO CAN'T LEAVE THE DOORS OPEN WHILE VACUUMING THE INSIDE OR THE BATTERY WILL DIE ON YOU. THERE HAS BEEN A LOT OF CHATTER ABOUT THIS MANY PLACES CALLING IT A PARASITIC DRAIN. THIS HAS BEEN A KNOWN ISSUE WITH SUBARU FOR SEVERAL YEARS, WHICH NEVER SEEMS TO GET ADDRESSED. THIS HAS HAPPENED MANY TIMES SINCE WE BOUGHT IT NEW.
Corrective Action:
I IF THE CAR HAS NOT BEEN STARTED AT LEAST EVERY 2 DAYS THE BATTERY IS DEAD AND WON'T START. YOU ALSO CAN'T LEAVE THE DOORS OPEN WHILE VACUUMING THE INSIDE OR THE BATTERY WILL DIE ON YOU. THERE HAS BEEN A LOT OF CHATTER ABOUT THIS MANY PLACES CALLING IT A PARASITIC DRAIN. THIS HAS BEEN A KNOWN ISSUE WITH SUBARU FOR SEVERAL YEARS, WHICH NEVER SEEMS TO GET ADDRESSED. THIS HAS HAPPENED MANY TIMES SINCE WE BOUGHT IT NEW.
Additional Notes:
I IF THE CAR HAS NOT BEEN STARTED AT LEAST EVERY 2 DAYS THE BATTERY IS DEAD AND WON'T START. YOU ALSO CAN'T LEAVE THE DOORS OPEN WHILE VACUUMING THE INSIDE OR THE BATTERY WILL DIE ON YOU. THERE HAS BEEN A LOT OF CHATTER ABOUT THIS MANY PLACES CALLING IT A PARASITIC DRAIN. THIS HAS BEEN A KNOWN ISSUE WITH SUBARU FOR SEVERAL YEARS, WHICH NEVER SEEMS TO GET ADDRESSED. THIS HAS HAPPENED MANY TIMES SINCE WE BOUGHT IT NEW.
Mfg Campaign: 11390736
Recall Date: Jan 29, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BATTERY WILL NOT HOLD A CHARGE. I HAD A NEW BATTERY INSTALLED EXACTLY ONE YEAR AGO AND FOR THE LAST TWO MONTHS THE CAR WILL NOT START IF IT IS NOT DRIVEN FOR MORE THAN A DAY OR TWO. I'VE HAD THE CAR JUMPED MULTIPLE TIMES AND HAD THE TERMINALS REPLACE LAST WEEK DUE TO CORROSION. AND TODAY, FOE THE THIRD TIME IN TWO WEEKS THE CAR WILL NOT START. RESEARCH ON THIS WEBSITE AND ON THE INTERNET IN GENERAL TELLS ME THIS IS A KNOWN AND ONGOING ISSUE WITH SUBARU ELECTRICAL AND THEY NEED TO FIGURE A FIX FOR IT ASAP.
Corrective Action:
THE BATTERY WILL NOT HOLD A CHARGE. I HAD A NEW BATTERY INSTALLED EXACTLY ONE YEAR AGO AND FOR THE LAST TWO MONTHS THE CAR WILL NOT START IF IT IS NOT DRIVEN FOR MORE THAN A DAY OR TWO. I'VE HAD THE CAR JUMPED MULTIPLE TIMES AND HAD THE TERMINALS REPLACE LAST WEEK DUE TO CORROSION. AND TODAY, FOE THE THIRD TIME IN TWO WEEKS THE CAR WILL NOT START. RESEARCH ON THIS WEBSITE AND ON THE INTERNET IN GENERAL TELLS ME THIS IS A KNOWN AND ONGOING ISSUE WITH SUBARU ELECTRICAL AND THEY NEED TO FIGURE A FIX FOR IT ASAP.
Additional Notes:
THE BATTERY WILL NOT HOLD A CHARGE. I HAD A NEW BATTERY INSTALLED EXACTLY ONE YEAR AGO AND FOR THE LAST TWO MONTHS THE CAR WILL NOT START IF IT IS NOT DRIVEN FOR MORE THAN A DAY OR TWO. I'VE HAD THE CAR JUMPED MULTIPLE TIMES AND HAD THE TERMINALS REPLACE LAST WEEK DUE TO CORROSION. AND TODAY, FOE THE THIRD TIME IN TWO WEEKS THE CAR WILL NOT START. RESEARCH ON THIS WEBSITE AND ON THE INTERNET IN GENERAL TELLS ME THIS IS A KNOWN AND ONGOING ISSUE WITH SUBARU ELECTRICAL AND THEY NEED TO FIGURE A FIX FOR IT ASAP.
Mfg Campaign: 11389618
Recall Date: Jan 23, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN I TRIED TO START MY CAR THE BATTERY WAS DEAD. THIS HAPPENED TWICE LAST YEAR AND I THEN REPLACED THE BATTERY. THIS NEW BATTERY IS ONLY 4 MONTHS OLD AND YESTERDAY IT WAS DEAD AGAIN. EACH TIME A FEW DAYS HAD PASSED SINCE THE CAR HAD LAST BEEN DRIVEN. IT SEEMS THERE MUST BE SOMETHING WRONG WITH THE CAR THAT IS DRAINING THE BATTERY. IN ADDITION, POSSIBLY RELATED TO THE DEAD BATTERY THERE WERE A COUPLE OF TIMES WHEN WE FOUND THE BACK HATCH WIDE OPEN. THE BATTERY WAS NOT DEAD AFTER THIS HAPPENED.
Corrective Action:
WHEN I TRIED TO START MY CAR THE BATTERY WAS DEAD. THIS HAPPENED TWICE LAST YEAR AND I THEN REPLACED THE BATTERY. THIS NEW BATTERY IS ONLY 4 MONTHS OLD AND YESTERDAY IT WAS DEAD AGAIN. EACH TIME A FEW DAYS HAD PASSED SINCE THE CAR HAD LAST BEEN DRIVEN. IT SEEMS THERE MUST BE SOMETHING WRONG WITH THE CAR THAT IS DRAINING THE BATTERY. IN ADDITION, POSSIBLY RELATED TO THE DEAD BATTERY THERE WERE A COUPLE OF TIMES WHEN WE FOUND THE BACK HATCH WIDE OPEN. THE BATTERY WAS NOT DEAD AFTER THIS HAPPENED.
Additional Notes:
WHEN I TRIED TO START MY CAR THE BATTERY WAS DEAD. THIS HAPPENED TWICE LAST YEAR AND I THEN REPLACED THE BATTERY. THIS NEW BATTERY IS ONLY 4 MONTHS OLD AND YESTERDAY IT WAS DEAD AGAIN. EACH TIME A FEW DAYS HAD PASSED SINCE THE CAR HAD LAST BEEN DRIVEN. IT SEEMS THERE MUST BE SOMETHING WRONG WITH THE CAR THAT IS DRAINING THE BATTERY. IN ADDITION, POSSIBLY RELATED TO THE DEAD BATTERY THERE WERE A COUPLE OF TIMES WHEN WE FOUND THE BACK HATCH WIDE OPEN. THE BATTERY WAS NOT DEAD AFTER THIS HAPPENED.
Mfg Campaign: 11389439
Recall Date: Jan 22, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 OUTBACK HAS HAD BATTERY PROBLEMS SINCE IT WAS NEW, FIRST BATTERY REPLACED BY SUBARU IN LATE 2017. NOW NEEDED THIRD REPLACEMENT IN JAN 2021. SUBARU WILL PAY 50% WHICH IS $120 WHICH IS ROBBERY AS A NEW BATTERY IS ABOUT THAT MUCH. SUBARU SAYS USE THE CAR MORE, PLUG IN A BATTERY MINDER CHARGER, HI TECH CARS HAVE POWER USAGE EVEN WHEN NOT BEING DRIVEN, ETC. NONE OF MY OTHER CARS, HUNDAI, HONDA HAVE THIS PROBLEM. I BELIEVE EITHER THE OUTBACK DESIGN HAS PARASITIC POWER DRAINAGE, THE BATTERY IS UNDER POWERED OR THERE IS A FLAW IN ELECTRICAL SYSTEM DESIGN.
Corrective Action:
2016 OUTBACK HAS HAD BATTERY PROBLEMS SINCE IT WAS NEW, FIRST BATTERY REPLACED BY SUBARU IN LATE 2017. NOW NEEDED THIRD REPLACEMENT IN JAN 2021. SUBARU WILL PAY 50% WHICH IS $120 WHICH IS ROBBERY AS A NEW BATTERY IS ABOUT THAT MUCH. SUBARU SAYS USE THE CAR MORE, PLUG IN A BATTERY MINDER CHARGER, HI TECH CARS HAVE POWER USAGE EVEN WHEN NOT BEING DRIVEN, ETC. NONE OF MY OTHER CARS, HUNDAI, HONDA HAVE THIS PROBLEM. I BELIEVE EITHER THE OUTBACK DESIGN HAS PARASITIC POWER DRAINAGE, THE BATTERY IS UNDER POWERED OR THERE IS A FLAW IN ELECTRICAL SYSTEM DESIGN.
Additional Notes:
2016 OUTBACK HAS HAD BATTERY PROBLEMS SINCE IT WAS NEW, FIRST BATTERY REPLACED BY SUBARU IN LATE 2017. NOW NEEDED THIRD REPLACEMENT IN JAN 2021. SUBARU WILL PAY 50% WHICH IS $120 WHICH IS ROBBERY AS A NEW BATTERY IS ABOUT THAT MUCH. SUBARU SAYS USE THE CAR MORE, PLUG IN A BATTERY MINDER CHARGER, HI TECH CARS HAVE POWER USAGE EVEN WHEN NOT BEING DRIVEN, ETC. NONE OF MY OTHER CARS, HUNDAI, HONDA HAVE THIS PROBLEM. I BELIEVE EITHER THE OUTBACK DESIGN HAS PARASITIC POWER DRAINAGE, THE BATTERY IS UNDER POWERED OR THERE IS A FLAW IN ELECTRICAL SYSTEM DESIGN.
Mfg Campaign: 11388828
Recall Date: Jan 19, 2021
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