Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUX-09
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQV-57
Recall Date: Nov 24, 2015
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQU-56
Recall Date: Aug 10, 2015
Consumer Complaints
741 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE REPLACED THE BATTERY 4 TIMES SINCE BUYING THE CAR IN 2016. I CAN'T LET IT SIT MORE THAN 3 DAYS IF ITS COLD OUT OR THE BATTERY DIES. I HAVE TO JUMP THE BATTERIES QUITE FREQUENTLY. I CAN'T LET THE CAR SIT MORE THAN 7 DAYS IF IT IS WARM OUTSIDE. I HAVE CALLED THE DEALERSHIP TWICE AND THEY HAVE TOLD ME THIS IS NORMAL. I ASKED WHAT COULD BE CONSTANTLY DRAINING THE BATTERIES. I HAD THOUGHT THE CAR WAS A LEMMON WHEN I FIRST BOUGHT IT. THE BATTERY PROBLEM HAS BEEN ONGOING SINCE I BOUGHT IT. IT WAS A BRAND NEW CAR.
Corrective Action:
I HAVE REPLACED THE BATTERY 4 TIMES SINCE BUYING THE CAR IN 2016. I CAN'T LET IT SIT MORE THAN 3 DAYS IF ITS COLD OUT OR THE BATTERY DIES. I HAVE TO JUMP THE BATTERIES QUITE FREQUENTLY. I CAN'T LET THE CAR SIT MORE THAN 7 DAYS IF IT IS WARM OUTSIDE. I HAVE CALLED THE DEALERSHIP TWICE AND THEY HAVE TOLD ME THIS IS NORMAL. I ASKED WHAT COULD BE CONSTANTLY DRAINING THE BATTERIES. I HAD THOUGHT THE CAR WAS A LEMMON WHEN I FIRST BOUGHT IT. THE BATTERY PROBLEM HAS BEEN ONGOING SINCE I BOUGHT IT. IT WAS A BRAND NEW CAR.
Additional Notes:
I HAVE REPLACED THE BATTERY 4 TIMES SINCE BUYING THE CAR IN 2016. I CAN'T LET IT SIT MORE THAN 3 DAYS IF ITS COLD OUT OR THE BATTERY DIES. I HAVE TO JUMP THE BATTERIES QUITE FREQUENTLY. I CAN'T LET THE CAR SIT MORE THAN 7 DAYS IF IT IS WARM OUTSIDE. I HAVE CALLED THE DEALERSHIP TWICE AND THEY HAVE TOLD ME THIS IS NORMAL. I ASKED WHAT COULD BE CONSTANTLY DRAINING THE BATTERIES. I HAD THOUGHT THE CAR WAS A LEMMON WHEN I FIRST BOUGHT IT. THE BATTERY PROBLEM HAS BEEN ONGOING SINCE I BOUGHT IT. IT WAS A BRAND NEW CAR.
Mfg Campaign: 11408544
Recall Date: Apr 17, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BATTERY HAS A SLOW DRAIN ON IT. I END UP HAVING A DEAD BATTERY ABOUT EVERY 4-6 WEEKS AND NEED TO JUMP THE CAR. I'VE REPLACED THE BATTERY, AND STILL HAPPENS.
Corrective Action:
THE BATTERY HAS A SLOW DRAIN ON IT. I END UP HAVING A DEAD BATTERY ABOUT EVERY 4-6 WEEKS AND NEED TO JUMP THE CAR. I'VE REPLACED THE BATTERY, AND STILL HAPPENS.
Additional Notes:
THE BATTERY HAS A SLOW DRAIN ON IT. I END UP HAVING A DEAD BATTERY ABOUT EVERY 4-6 WEEKS AND NEED TO JUMP THE CAR. I'VE REPLACED THE BATTERY, AND STILL HAPPENS.
Mfg Campaign: 11408571
Recall Date: Apr 17, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR HAS ELECTRICAL ISSUES WHICH CAUSE THE BATTERY TO DRAIN. IF I DON'T DRIVE MY CAR FOR A FEW DAYS, SOMETIMES IT WON'T START WITHOUT GETTING JUMPED OR CHARGING THE BATTERY DIRECTLY. ONCE THE VEHICLE IS MOVING, EVERYTHING APPEARS TO BE WORKING FINE. IT'S JUST WHEN STARTING THE CAR. MY ISSUES SEEM TO BE RELATED TO THE ISSUES THAT ARE DOCUMENTED IN A CURRENT LAWSUIT AGAINST SUBARU FOR DRAINED BATTERY.
Corrective Action:
MY CAR HAS ELECTRICAL ISSUES WHICH CAUSE THE BATTERY TO DRAIN. IF I DON'T DRIVE MY CAR FOR A FEW DAYS, SOMETIMES IT WON'T START WITHOUT GETTING JUMPED OR CHARGING THE BATTERY DIRECTLY. ONCE THE VEHICLE IS MOVING, EVERYTHING APPEARS TO BE WORKING FINE. IT'S JUST WHEN STARTING THE CAR. MY ISSUES SEEM TO BE RELATED TO THE ISSUES THAT ARE DOCUMENTED IN A CURRENT LAWSUIT AGAINST SUBARU FOR DRAINED BATTERY.
Additional Notes:
MY CAR HAS ELECTRICAL ISSUES WHICH CAUSE THE BATTERY TO DRAIN. IF I DON'T DRIVE MY CAR FOR A FEW DAYS, SOMETIMES IT WON'T START WITHOUT GETTING JUMPED OR CHARGING THE BATTERY DIRECTLY. ONCE THE VEHICLE IS MOVING, EVERYTHING APPEARS TO BE WORKING FINE. IT'S JUST WHEN STARTING THE CAR. MY ISSUES SEEM TO BE RELATED TO THE ISSUES THAT ARE DOCUMENTED IN A CURRENT LAWSUIT AGAINST SUBARU FOR DRAINED BATTERY.
Mfg Campaign: 11408369
Recall Date: Apr 16, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY WOULD NOT RECHARGE DURING SHORT, FREQUENT TRIPS. BATTERY WOULD NOT RESTART THE CAR. REPLACED.
Corrective Action:
BATTERY WOULD NOT RECHARGE DURING SHORT, FREQUENT TRIPS. BATTERY WOULD NOT RESTART THE CAR. REPLACED.
Additional Notes:
BATTERY WOULD NOT RECHARGE DURING SHORT, FREQUENT TRIPS. BATTERY WOULD NOT RESTART THE CAR. REPLACED.
Mfg Campaign: 11408396
Recall Date: Apr 16, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY BATTERY KEEPS GOING OUT. I REPLACED A NEW BATTERY AND IT STILL DIES. I TOOK THE NEW BATTERY BACK TO THE RETAILER WHO TESTED THE NEW BATTERY AND SAID IT WAS STILL GOOD. HOWEVER, MY BATTERY STILL GOES OUT 3-4 TIMES A WEEK AND NOW I HAVE TO BUY A PORTABLE BATTERY BOOSTER TO START UP THE CAR ON A ROUTINE BASIS.
Corrective Action:
MY BATTERY KEEPS GOING OUT. I REPLACED A NEW BATTERY AND IT STILL DIES. I TOOK THE NEW BATTERY BACK TO THE RETAILER WHO TESTED THE NEW BATTERY AND SAID IT WAS STILL GOOD. HOWEVER, MY BATTERY STILL GOES OUT 3-4 TIMES A WEEK AND NOW I HAVE TO BUY A PORTABLE BATTERY BOOSTER TO START UP THE CAR ON A ROUTINE BASIS.
Additional Notes:
MY BATTERY KEEPS GOING OUT. I REPLACED A NEW BATTERY AND IT STILL DIES. I TOOK THE NEW BATTERY BACK TO THE RETAILER WHO TESTED THE NEW BATTERY AND SAID IT WAS STILL GOOD. HOWEVER, MY BATTERY STILL GOES OUT 3-4 TIMES A WEEK AND NOW I HAVE TO BUY A PORTABLE BATTERY BOOSTER TO START UP THE CAR ON A ROUTINE BASIS.
Mfg Campaign: 11408446
Recall Date: Apr 16, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS VEHICLE IS 5 YEARS OLD. THE FIRST BATTERY LASTED 4 YEARS. THE SECOND BATTERY WAS DEAD IN 10 MONTHS. NOW WE WILL TRY A THIRD. IN LOOKING UP OTHER DRIVERS COMMENTS, THIS IS A KNOWN PRODUCT PROBLEM. THERE IS A TECHNICAL BULLETIN OUT ABOUT THIS, BUT IT DOESN'T DO ANYTHING TO FIX THE PROBLEM. THERE IS ALSO A KNOW TIRE WEARING PROBLEM. I HAVE HAD TO REPLACE THOSE, 3 TIMES. I HAVE 92000 MILES. I HAVE REPLACED THEM WITH MICHELIN TWICE. GOOD FOR 60,000. LUCKY TO GET 30,000 ON THEM. TWICE NOW BECAUSE OF THE BATTERY, I HAVE BEEN STRANDED. THIS LAST TIME, I WAS AT MY VACATION HOME, ONLY ONE OTHER PERSON IN THE AREA. LUCKILY THEY HAD JUMPER CABLES, AND JUMPED THE CAR AND FOLLOWED ME TO THE AUTO STORE. THE FIRST TIME I MISSED WORK, AND HAD TO WAIT TILL MY HUSBAND CAME HOME TO GIVE MY CAR A JUMP. BOTH TIMES, THE CAR WAS SITTING OVERNIGHT.
Corrective Action:
THIS VEHICLE IS 5 YEARS OLD. THE FIRST BATTERY LASTED 4 YEARS. THE SECOND BATTERY WAS DEAD IN 10 MONTHS. NOW WE WILL TRY A THIRD. IN LOOKING UP OTHER DRIVERS COMMENTS, THIS IS A KNOWN PRODUCT PROBLEM. THERE IS A TECHNICAL BULLETIN OUT ABOUT THIS, BUT IT DOESN'T DO ANYTHING TO FIX THE PROBLEM. THERE IS ALSO A KNOW TIRE WEARING PROBLEM. I HAVE HAD TO REPLACE THOSE, 3 TIMES. I HAVE 92000 MILES. I HAVE REPLACED THEM WITH MICHELIN TWICE. GOOD FOR 60,000. LUCKY TO GET 30,000 ON THEM. TWICE NOW BECAUSE OF THE BATTERY, I HAVE BEEN STRANDED. THIS LAST TIME, I WAS AT MY VACATION HOME, ONLY ONE OTHER PERSON IN THE AREA. LUCKILY THEY HAD JUMPER CABLES, AND JUMPED THE CAR AND FOLLOWED ME TO THE AUTO STORE. THE FIRST TIME I MISSED WORK, AND HAD TO WAIT TILL MY HUSBAND CAME HOME TO GIVE MY CAR A JUMP. BOTH TIMES, THE CAR WAS SITTING OVERNIGHT.
Additional Notes:
THIS VEHICLE IS 5 YEARS OLD. THE FIRST BATTERY LASTED 4 YEARS. THE SECOND BATTERY WAS DEAD IN 10 MONTHS. NOW WE WILL TRY A THIRD. IN LOOKING UP OTHER DRIVERS COMMENTS, THIS IS A KNOWN PRODUCT PROBLEM. THERE IS A TECHNICAL BULLETIN OUT ABOUT THIS, BUT IT DOESN'T DO ANYTHING TO FIX THE PROBLEM. THERE IS ALSO A KNOW TIRE WEARING PROBLEM. I HAVE HAD TO REPLACE THOSE, 3 TIMES. I HAVE 92000 MILES. I HAVE REPLACED THEM WITH MICHELIN TWICE. GOOD FOR 60,000. LUCKY TO GET 30,000 ON THEM. TWICE NOW BECAUSE OF THE BATTERY, I HAVE BEEN STRANDED. THIS LAST TIME, I WAS AT MY VACATION HOME, ONLY ONE OTHER PERSON IN THE AREA. LUCKILY THEY HAD JUMPER CABLES, AND JUMPED THE CAR AND FOLLOWED ME TO THE AUTO STORE. THE FIRST TIME I MISSED WORK, AND HAD TO WAIT TILL MY HUSBAND CAME HOME TO GIVE MY CAR A JUMP. BOTH TIMES, THE CAR WAS SITTING OVERNIGHT.
Mfg Campaign: 11408270
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
THIS VEHICLE IS 5 YEARS OLD. THE FIRST BATTERY LASTED 4 YEARS. THE SECOND BATTERY WAS DEAD IN 10 MONTHS. NOW WE WILL TRY A THIRD. IN LOOKING UP OTHER DRIVERS COMMENTS, THIS IS A KNOWN PRODUCT PROBLEM. THERE IS A TECHNICAL BULLETIN OUT ABOUT THIS, BUT IT DOESN'T DO ANYTHING TO FIX THE PROBLEM. THERE IS ALSO A KNOW TIRE WEARING PROBLEM. I HAVE HAD TO REPLACE THOSE, 3 TIMES. I HAVE 92000 MILES. I HAVE REPLACED THEM WITH MICHELIN TWICE. GOOD FOR 60,000. LUCKY TO GET 30,000 ON THEM. TWICE NOW BECAUSE OF THE BATTERY, I HAVE BEEN STRANDED. THIS LAST TIME, I WAS AT MY VACATION HOME, ONLY ONE OTHER PERSON IN THE AREA. LUCKILY THEY HAD JUMPER CABLES, AND JUMPED THE CAR AND FOLLOWED ME TO THE AUTO STORE. THE FIRST TIME I MISSED WORK, AND HAD TO WAIT TILL MY HUSBAND CAME HOME TO GIVE MY CAR A JUMP. BOTH TIMES, THE CAR WAS SITTING OVERNIGHT.
Corrective Action:
THIS VEHICLE IS 5 YEARS OLD. THE FIRST BATTERY LASTED 4 YEARS. THE SECOND BATTERY WAS DEAD IN 10 MONTHS. NOW WE WILL TRY A THIRD. IN LOOKING UP OTHER DRIVERS COMMENTS, THIS IS A KNOWN PRODUCT PROBLEM. THERE IS A TECHNICAL BULLETIN OUT ABOUT THIS, BUT IT DOESN'T DO ANYTHING TO FIX THE PROBLEM. THERE IS ALSO A KNOW TIRE WEARING PROBLEM. I HAVE HAD TO REPLACE THOSE, 3 TIMES. I HAVE 92000 MILES. I HAVE REPLACED THEM WITH MICHELIN TWICE. GOOD FOR 60,000. LUCKY TO GET 30,000 ON THEM. TWICE NOW BECAUSE OF THE BATTERY, I HAVE BEEN STRANDED. THIS LAST TIME, I WAS AT MY VACATION HOME, ONLY ONE OTHER PERSON IN THE AREA. LUCKILY THEY HAD JUMPER CABLES, AND JUMPED THE CAR AND FOLLOWED ME TO THE AUTO STORE. THE FIRST TIME I MISSED WORK, AND HAD TO WAIT TILL MY HUSBAND CAME HOME TO GIVE MY CAR A JUMP. BOTH TIMES, THE CAR WAS SITTING OVERNIGHT.
Additional Notes:
THIS VEHICLE IS 5 YEARS OLD. THE FIRST BATTERY LASTED 4 YEARS. THE SECOND BATTERY WAS DEAD IN 10 MONTHS. NOW WE WILL TRY A THIRD. IN LOOKING UP OTHER DRIVERS COMMENTS, THIS IS A KNOWN PRODUCT PROBLEM. THERE IS A TECHNICAL BULLETIN OUT ABOUT THIS, BUT IT DOESN'T DO ANYTHING TO FIX THE PROBLEM. THERE IS ALSO A KNOW TIRE WEARING PROBLEM. I HAVE HAD TO REPLACE THOSE, 3 TIMES. I HAVE 92000 MILES. I HAVE REPLACED THEM WITH MICHELIN TWICE. GOOD FOR 60,000. LUCKY TO GET 30,000 ON THEM. TWICE NOW BECAUSE OF THE BATTERY, I HAVE BEEN STRANDED. THIS LAST TIME, I WAS AT MY VACATION HOME, ONLY ONE OTHER PERSON IN THE AREA. LUCKILY THEY HAD JUMPER CABLES, AND JUMPED THE CAR AND FOLLOWED ME TO THE AUTO STORE. THE FIRST TIME I MISSED WORK, AND HAD TO WAIT TILL MY HUSBAND CAME HOME TO GIVE MY CAR A JUMP. BOTH TIMES, THE CAR WAS SITTING OVERNIGHT.
Mfg Campaign: 11408270
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ALMOST NEW BATTERY FAILED. HAD REPLACED PREVIOUS BATTERY ON SEPT 15, 2020 WITH INTERSTATE BATTERY, AND ON APR. 13, 2021 IN THE MORNING THE BATTERY WAS FOUND DISCHARGED DESPITE NOTHING BEING ON IN CAR OVERNIGHT. THE RED TERMINAL IS CORRODED.
Corrective Action:
ALMOST NEW BATTERY FAILED. HAD REPLACED PREVIOUS BATTERY ON SEPT 15, 2020 WITH INTERSTATE BATTERY, AND ON APR. 13, 2021 IN THE MORNING THE BATTERY WAS FOUND DISCHARGED DESPITE NOTHING BEING ON IN CAR OVERNIGHT. THE RED TERMINAL IS CORRODED.
Additional Notes:
ALMOST NEW BATTERY FAILED. HAD REPLACED PREVIOUS BATTERY ON SEPT 15, 2020 WITH INTERSTATE BATTERY, AND ON APR. 13, 2021 IN THE MORNING THE BATTERY WAS FOUND DISCHARGED DESPITE NOTHING BEING ON IN CAR OVERNIGHT. THE RED TERMINAL IS CORRODED.
Mfg Campaign: 11407983
Recall Date: Apr 13, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
KEY WILL NOT COME OUT OF IGNITION CYLINDER INTERMITTENTLY. THIS IS A KNOWN ISSUE FOR SUBARU UNDER THEIR OWN TSB 16-112-18R.
Corrective Action:
KEY WILL NOT COME OUT OF IGNITION CYLINDER INTERMITTENTLY. THIS IS A KNOWN ISSUE FOR SUBARU UNDER THEIR OWN TSB 16-112-18R.
Additional Notes:
KEY WILL NOT COME OUT OF IGNITION CYLINDER INTERMITTENTLY. THIS IS A KNOWN ISSUE FOR SUBARU UNDER THEIR OWN TSB 16-112-18R.
Mfg Campaign: 11407990
Recall Date: Apr 13, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY DRAIN TO ZERO, I CAN'T START THE ENGINE, BATTERY WAS REPLACED 2 YEARS AGO UNDER WARRANTY, AND NOW AGAIN I DO HAVE THE SAME PROBLEM. WHEN I TRY TO CHARGE THE BATTERY IT SHOWS 100% CHARGED, BUT FOR SOME REASON, I CAN'T START THE ENGINE, SEEMS LIKE DOES NOT HAVE ENOUGH BATTER TO START IT.
Corrective Action:
BATTERY DRAIN TO ZERO, I CAN'T START THE ENGINE, BATTERY WAS REPLACED 2 YEARS AGO UNDER WARRANTY, AND NOW AGAIN I DO HAVE THE SAME PROBLEM. WHEN I TRY TO CHARGE THE BATTERY IT SHOWS 100% CHARGED, BUT FOR SOME REASON, I CAN'T START THE ENGINE, SEEMS LIKE DOES NOT HAVE ENOUGH BATTER TO START IT.
Additional Notes:
BATTERY DRAIN TO ZERO, I CAN'T START THE ENGINE, BATTERY WAS REPLACED 2 YEARS AGO UNDER WARRANTY, AND NOW AGAIN I DO HAVE THE SAME PROBLEM. WHEN I TRY TO CHARGE THE BATTERY IT SHOWS 100% CHARGED, BUT FOR SOME REASON, I CAN'T START THE ENGINE, SEEMS LIKE DOES NOT HAVE ENOUGH BATTER TO START IT.
Mfg Campaign: 11407746
Recall Date: Apr 12, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD BEGAN CRACKING NEAR THE BOTTOM (CLOSE TO THE WINDSHIELD WIPERS) BUT THERE WAS NO ROCK OR DAMAGE TO THE WINDSHIELD THAT PROMPTED THE CRACK. IT JUST APPEARED AND THEN HAS SPREAD ABOUT 2 FEET.
Corrective Action:
WINDSHIELD BEGAN CRACKING NEAR THE BOTTOM (CLOSE TO THE WINDSHIELD WIPERS) BUT THERE WAS NO ROCK OR DAMAGE TO THE WINDSHIELD THAT PROMPTED THE CRACK. IT JUST APPEARED AND THEN HAS SPREAD ABOUT 2 FEET.
Additional Notes:
WINDSHIELD BEGAN CRACKING NEAR THE BOTTOM (CLOSE TO THE WINDSHIELD WIPERS) BUT THERE WAS NO ROCK OR DAMAGE TO THE WINDSHIELD THAT PROMPTED THE CRACK. IT JUST APPEARED AND THEN HAS SPREAD ABOUT 2 FEET.
Mfg Campaign: 11407190
Recall Date: Apr 9, 2021
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS WIFE HAD ATTEMPTED TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE AT A COMPLETE STOP. THE CONTACT STATED THAT THE VEHICLE JUMPED A CURB AND HIT A TREE; HOWEVER, HIS WIFE WAS UNSURE IF ANY WARNING LIGHTS HAD ILLUMINATED DURING THE FAILURE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THE CONTACT'S WIFE WAS NOT INJURED. THE POLICE WERE CALLED TO THE SCENE; HOWEVER, THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED FOR THE DAMAGE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS PLACED UNDER RECALL NHTSA CAMPAIGN NUMBER: 15V794000 (POWER TRAIN) WHERE IT WAS SERVICED BY NORTH END SUBARU(757 CHASE RD, LUNENBURG, MA 01462). THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,343.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS WIFE HAD ATTEMPTED TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE AT A COMPLETE STOP. THE CONTACT STATED THAT THE VEHICLE JUMPED A CURB AND HIT A TREE; HOWEVER, HIS WIFE WAS UNSURE IF ANY WARNING LIGHTS HAD ILLUMINATED DURING THE FAILURE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THE CONTACT'S WIFE WAS NOT INJURED. THE POLICE WERE CALLED TO THE SCENE; HOWEVER, THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED FOR THE DAMAGE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS PLACED UNDER RECALL NHTSA CAMPAIGN NUMBER: 15V794000 (POWER TRAIN) WHERE IT WAS SERVICED BY NORTH END SUBARU(757 CHASE RD, LUNENBURG, MA 01462). THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,343.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS WIFE HAD ATTEMPTED TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE AT A COMPLETE STOP. THE CONTACT STATED THAT THE VEHICLE JUMPED A CURB AND HIT A TREE; HOWEVER, HIS WIFE WAS UNSURE IF ANY WARNING LIGHTS HAD ILLUMINATED DURING THE FAILURE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THE CONTACT'S WIFE WAS NOT INJURED. THE POLICE WERE CALLED TO THE SCENE; HOWEVER, THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED FOR THE DAMAGE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS PLACED UNDER RECALL NHTSA CAMPAIGN NUMBER: 15V794000 (POWER TRAIN) WHERE IT WAS SERVICED BY NORTH END SUBARU(757 CHASE RD, LUNENBURG, MA 01462). THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,343.
Mfg Campaign: 11407039
Recall Date: Apr 8, 2021
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS WIFE HAD ATTEMPTED TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE AT A COMPLETE STOP. THE CONTACT STATED THAT THE VEHICLE JUMPED A CURB AND HIT A TREE; HOWEVER, HIS WIFE WAS UNSURE IF ANY WARNING LIGHTS HAD ILLUMINATED DURING THE FAILURE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THE CONTACT'S WIFE WAS NOT INJURED. THE POLICE WERE CALLED TO THE SCENE; HOWEVER, THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED FOR THE DAMAGE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS PLACED UNDER RECALL NHTSA CAMPAIGN NUMBER: 15V794000 (POWER TRAIN) WHERE IT WAS SERVICED BY NORTH END SUBARU(757 CHASE RD, LUNENBURG, MA 01462). THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,343.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS WIFE HAD ATTEMPTED TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE AT A COMPLETE STOP. THE CONTACT STATED THAT THE VEHICLE JUMPED A CURB AND HIT A TREE; HOWEVER, HIS WIFE WAS UNSURE IF ANY WARNING LIGHTS HAD ILLUMINATED DURING THE FAILURE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THE CONTACT'S WIFE WAS NOT INJURED. THE POLICE WERE CALLED TO THE SCENE; HOWEVER, THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED FOR THE DAMAGE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS PLACED UNDER RECALL NHTSA CAMPAIGN NUMBER: 15V794000 (POWER TRAIN) WHERE IT WAS SERVICED BY NORTH END SUBARU(757 CHASE RD, LUNENBURG, MA 01462). THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,343.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS WIFE HAD ATTEMPTED TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE AT A COMPLETE STOP. THE CONTACT STATED THAT THE VEHICLE JUMPED A CURB AND HIT A TREE; HOWEVER, HIS WIFE WAS UNSURE IF ANY WARNING LIGHTS HAD ILLUMINATED DURING THE FAILURE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THE CONTACT'S WIFE WAS NOT INJURED. THE POLICE WERE CALLED TO THE SCENE; HOWEVER, THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED FOR THE DAMAGE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS PLACED UNDER RECALL NHTSA CAMPAIGN NUMBER: 15V794000 (POWER TRAIN) WHERE IT WAS SERVICED BY NORTH END SUBARU(757 CHASE RD, LUNENBURG, MA 01462). THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,343.
Mfg Campaign: 11407039
Recall Date: Apr 8, 2021
Subaru Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS WIFE HAD ATTEMPTED TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE AT A COMPLETE STOP. THE CONTACT STATED THAT THE VEHICLE JUMPED A CURB AND HIT A TREE; HOWEVER, HIS WIFE WAS UNSURE IF ANY WARNING LIGHTS HAD ILLUMINATED DURING THE FAILURE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THE CONTACT'S WIFE WAS NOT INJURED. THE POLICE WERE CALLED TO THE SCENE; HOWEVER, THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED FOR THE DAMAGE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS PLACED UNDER RECALL NHTSA CAMPAIGN NUMBER: 15V794000 (POWER TRAIN) WHERE IT WAS SERVICED BY NORTH END SUBARU(757 CHASE RD, LUNENBURG, MA 01462). THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,343.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS WIFE HAD ATTEMPTED TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE AT A COMPLETE STOP. THE CONTACT STATED THAT THE VEHICLE JUMPED A CURB AND HIT A TREE; HOWEVER, HIS WIFE WAS UNSURE IF ANY WARNING LIGHTS HAD ILLUMINATED DURING THE FAILURE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THE CONTACT'S WIFE WAS NOT INJURED. THE POLICE WERE CALLED TO THE SCENE; HOWEVER, THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED FOR THE DAMAGE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS PLACED UNDER RECALL NHTSA CAMPAIGN NUMBER: 15V794000 (POWER TRAIN) WHERE IT WAS SERVICED BY NORTH END SUBARU(757 CHASE RD, LUNENBURG, MA 01462). THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,343.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE HIS WIFE HAD ATTEMPTED TO PARK THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE AT A COMPLETE STOP. THE CONTACT STATED THAT THE VEHICLE JUMPED A CURB AND HIT A TREE; HOWEVER, HIS WIFE WAS UNSURE IF ANY WARNING LIGHTS HAD ILLUMINATED DURING THE FAILURE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THE CONTACT'S WIFE WAS NOT INJURED. THE POLICE WERE CALLED TO THE SCENE; HOWEVER, THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED FOR THE DAMAGE. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE VEHICLE WAS PLACED UNDER RECALL NHTSA CAMPAIGN NUMBER: 15V794000 (POWER TRAIN) WHERE IT WAS SERVICED BY NORTH END SUBARU(757 CHASE RD, LUNENBURG, MA 01462). THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,343.
Mfg Campaign: 11407039
Recall Date: Apr 8, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DEAD BATTERY WITHIN FIRST YEAR OF OWNERSHIP, AT 75,000 MILES NOW AND THIRD BATTERY HAS NOW FAILED. UNSAFE.
Corrective Action:
DEAD BATTERY WITHIN FIRST YEAR OF OWNERSHIP, AT 75,000 MILES NOW AND THIRD BATTERY HAS NOW FAILED. UNSAFE.
Additional Notes:
DEAD BATTERY WITHIN FIRST YEAR OF OWNERSHIP, AT 75,000 MILES NOW AND THIRD BATTERY HAS NOW FAILED. UNSAFE.
Mfg Campaign: 11406130
Recall Date: Apr 2, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE HAD >10 EVENTS OF DEAD BATTERY NEEDING CHARGED OR JUMPED. I ALMOST MISSED MY DAUGHTER'S WEDDING DUE TO THIS INCONVENIENCE. I HAD MY BATTERY TESTED AND FOUND IN GOOD OPERATION. I FINALLY REPLACED MY BATTERY AND IN LESS THAN A MONTH I HAD ANOTHER INCONVENIENCE 10 MINUTES BEFORE I NEEDED TO LEAVE FOR A DOCTOR'S APPOINTMENT. THE BATTERY WAS UNABLE TO BE JUMPED AND I HAD TO SCRAMBLE TO FIND A RIDE.
Corrective Action:
I HAVE HAD >10 EVENTS OF DEAD BATTERY NEEDING CHARGED OR JUMPED. I ALMOST MISSED MY DAUGHTER'S WEDDING DUE TO THIS INCONVENIENCE. I HAD MY BATTERY TESTED AND FOUND IN GOOD OPERATION. I FINALLY REPLACED MY BATTERY AND IN LESS THAN A MONTH I HAD ANOTHER INCONVENIENCE 10 MINUTES BEFORE I NEEDED TO LEAVE FOR A DOCTOR'S APPOINTMENT. THE BATTERY WAS UNABLE TO BE JUMPED AND I HAD TO SCRAMBLE TO FIND A RIDE.
Additional Notes:
I HAVE HAD >10 EVENTS OF DEAD BATTERY NEEDING CHARGED OR JUMPED. I ALMOST MISSED MY DAUGHTER'S WEDDING DUE TO THIS INCONVENIENCE. I HAD MY BATTERY TESTED AND FOUND IN GOOD OPERATION. I FINALLY REPLACED MY BATTERY AND IN LESS THAN A MONTH I HAD ANOTHER INCONVENIENCE 10 MINUTES BEFORE I NEEDED TO LEAVE FOR A DOCTOR'S APPOINTMENT. THE BATTERY WAS UNABLE TO BE JUMPED AND I HAD TO SCRAMBLE TO FIND A RIDE.
Mfg Campaign: 11406041
Recall Date: Apr 1, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR WAS PARKED IN THE GARAGE AND IT WAS ABOVE FREEZING. NONE OF THE LIGHTS HAD BEEN LEFT ON/DOORS OPEN... THE CAR DOESN'T HAVE A FOB KEPT TOO CLOSE... THE CAR WOULDN'T START. THIS ISN'T THE FIRST TIME THIS HAS HAPPENED AND WE'RE NOT SURE IF IT'S A BATTERY, ALTERNATOR, ELECTRICAL ISSUE OR WHAT. WE'VE HAD THE BATTERY REPLACED ONCE ALREADY. IT FIRST HAPPENED WITHIN A WEEK OF PURCHASING THE CAR IN 2017 IN THE SUMMER TIME, AND HAS HAPPENED SEVERAL TIMES SINCE WITHOUT EXCESSIVE ELECTRICAL COMPONENTS IN USE.
Corrective Action:
THE CAR WAS PARKED IN THE GARAGE AND IT WAS ABOVE FREEZING. NONE OF THE LIGHTS HAD BEEN LEFT ON/DOORS OPEN... THE CAR DOESN'T HAVE A FOB KEPT TOO CLOSE... THE CAR WOULDN'T START. THIS ISN'T THE FIRST TIME THIS HAS HAPPENED AND WE'RE NOT SURE IF IT'S A BATTERY, ALTERNATOR, ELECTRICAL ISSUE OR WHAT. WE'VE HAD THE BATTERY REPLACED ONCE ALREADY. IT FIRST HAPPENED WITHIN A WEEK OF PURCHASING THE CAR IN 2017 IN THE SUMMER TIME, AND HAS HAPPENED SEVERAL TIMES SINCE WITHOUT EXCESSIVE ELECTRICAL COMPONENTS IN USE.
Additional Notes:
THE CAR WAS PARKED IN THE GARAGE AND IT WAS ABOVE FREEZING. NONE OF THE LIGHTS HAD BEEN LEFT ON/DOORS OPEN... THE CAR DOESN'T HAVE A FOB KEPT TOO CLOSE... THE CAR WOULDN'T START. THIS ISN'T THE FIRST TIME THIS HAS HAPPENED AND WE'RE NOT SURE IF IT'S A BATTERY, ALTERNATOR, ELECTRICAL ISSUE OR WHAT. WE'VE HAD THE BATTERY REPLACED ONCE ALREADY. IT FIRST HAPPENED WITHIN A WEEK OF PURCHASING THE CAR IN 2017 IN THE SUMMER TIME, AND HAS HAPPENED SEVERAL TIMES SINCE WITHOUT EXCESSIVE ELECTRICAL COMPONENTS IN USE.
Mfg Campaign: 11405582
Recall Date: Mar 30, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE CAR WAS PARKED IN THE GARAGE AND IT WAS ABOVE FREEZING. NONE OF THE LIGHTS HAD BEEN LEFT ON/DOORS OPEN... THE CAR DOESN'T HAVE A FOB KEPT TOO CLOSE... THE CAR WOULDN'T START. THIS ISN'T THE FIRST TIME THIS HAS HAPPENED AND WE'RE NOT SURE IF IT'S A BATTERY, ALTERNATOR, ELECTRICAL ISSUE OR WHAT. WE'VE HAD THE BATTERY REPLACED ONCE ALREADY. IT FIRST HAPPENED WITHIN A WEEK OF PURCHASING THE CAR IN 2017 IN THE SUMMER TIME, AND HAS HAPPENED SEVERAL TIMES SINCE WITHOUT EXCESSIVE ELECTRICAL COMPONENTS IN USE.
Corrective Action:
THE CAR WAS PARKED IN THE GARAGE AND IT WAS ABOVE FREEZING. NONE OF THE LIGHTS HAD BEEN LEFT ON/DOORS OPEN... THE CAR DOESN'T HAVE A FOB KEPT TOO CLOSE... THE CAR WOULDN'T START. THIS ISN'T THE FIRST TIME THIS HAS HAPPENED AND WE'RE NOT SURE IF IT'S A BATTERY, ALTERNATOR, ELECTRICAL ISSUE OR WHAT. WE'VE HAD THE BATTERY REPLACED ONCE ALREADY. IT FIRST HAPPENED WITHIN A WEEK OF PURCHASING THE CAR IN 2017 IN THE SUMMER TIME, AND HAS HAPPENED SEVERAL TIMES SINCE WITHOUT EXCESSIVE ELECTRICAL COMPONENTS IN USE.
Additional Notes:
THE CAR WAS PARKED IN THE GARAGE AND IT WAS ABOVE FREEZING. NONE OF THE LIGHTS HAD BEEN LEFT ON/DOORS OPEN... THE CAR DOESN'T HAVE A FOB KEPT TOO CLOSE... THE CAR WOULDN'T START. THIS ISN'T THE FIRST TIME THIS HAS HAPPENED AND WE'RE NOT SURE IF IT'S A BATTERY, ALTERNATOR, ELECTRICAL ISSUE OR WHAT. WE'VE HAD THE BATTERY REPLACED ONCE ALREADY. IT FIRST HAPPENED WITHIN A WEEK OF PURCHASING THE CAR IN 2017 IN THE SUMMER TIME, AND HAS HAPPENED SEVERAL TIMES SINCE WITHOUT EXCESSIVE ELECTRICAL COMPONENTS IN USE.
Mfg Campaign: 11405582
Recall Date: Mar 30, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR WAS PARKED IN THE GARAGE AND IT WAS ABOVE FREEZING. NONE OF THE LIGHTS HAD BEEN LEFT ON/DOORS OPEN... THE CAR DOESN'T HAVE A FOB KEPT TOO CLOSE... THE CAR WOULDN'T START. THIS ISN'T THE FIRST TIME THIS HAS HAPPENED AND WE'RE NOT SURE IF IT'S A BATTERY, ALTERNATOR, ELECTRICAL ISSUE OR WHAT. WE'VE HAD THE BATTERY REPLACED ONCE ALREADY. IT FIRST HAPPENED WITHIN A WEEK OF PURCHASING THE CAR IN 2017 IN THE SUMMER TIME, AND HAS HAPPENED SEVERAL TIMES SINCE WITHOUT EXCESSIVE ELECTRICAL COMPONENTS IN USE.
Corrective Action:
THE CAR WAS PARKED IN THE GARAGE AND IT WAS ABOVE FREEZING. NONE OF THE LIGHTS HAD BEEN LEFT ON/DOORS OPEN... THE CAR DOESN'T HAVE A FOB KEPT TOO CLOSE... THE CAR WOULDN'T START. THIS ISN'T THE FIRST TIME THIS HAS HAPPENED AND WE'RE NOT SURE IF IT'S A BATTERY, ALTERNATOR, ELECTRICAL ISSUE OR WHAT. WE'VE HAD THE BATTERY REPLACED ONCE ALREADY. IT FIRST HAPPENED WITHIN A WEEK OF PURCHASING THE CAR IN 2017 IN THE SUMMER TIME, AND HAS HAPPENED SEVERAL TIMES SINCE WITHOUT EXCESSIVE ELECTRICAL COMPONENTS IN USE.
Additional Notes:
THE CAR WAS PARKED IN THE GARAGE AND IT WAS ABOVE FREEZING. NONE OF THE LIGHTS HAD BEEN LEFT ON/DOORS OPEN... THE CAR DOESN'T HAVE A FOB KEPT TOO CLOSE... THE CAR WOULDN'T START. THIS ISN'T THE FIRST TIME THIS HAS HAPPENED AND WE'RE NOT SURE IF IT'S A BATTERY, ALTERNATOR, ELECTRICAL ISSUE OR WHAT. WE'VE HAD THE BATTERY REPLACED ONCE ALREADY. IT FIRST HAPPENED WITHIN A WEEK OF PURCHASING THE CAR IN 2017 IN THE SUMMER TIME, AND HAS HAPPENED SEVERAL TIMES SINCE WITHOUT EXCESSIVE ELECTRICAL COMPONENTS IN USE.
Mfg Campaign: 11405582
Recall Date: Mar 30, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I PURCHASED MY OUTBACK AS A NEW CAR. I ORDERED IT. I PICKED IT UP IN AUGUST OF 2015. SINCE THEN I HAVE HAD APPROXIMATELY 6-7 BATTERIES. MY MOST CURRENT REPLACEMENT WAS TODAY. I HAVE BEEN TOLD THROUGH MANY BATTERY REPLACEMENTS, IT IS THE CLIMATE WHERE I LIVE, A FAULTY BATTERY, AND POSSIBLY OTHER THINGS. TODAY I MENTIONED TO THE SUBARU SERVICE THAT THIS NEVER HAPPENED WITH MY OTHER CARS (I'VE HAD THREE OTHERS.) THE FIRST REPLACEMENT WAS WITHIN THE FIRST YEAR OF PURCHASE, BUT I'D HAVE TO GO BACK AND VERIFY. I'D HAD TO CALL AAA WHILE IN BLYTHE JUST TO GET TO AN AUTO ZONE FOR A BATTERY BECAUSE THERE ARE NO SUBARU DEALERS IN THE AREA. I HAVE HAD TO GET 1-2 AT A LOCAL GOOD YEAR BECAUSE MY LOCAL SUBARU IS ABOUT A 25-30 MINUTE DRIVE AND DIDN'T HAVE TIME TO GET THERE...AND NEEDED A BATTERY. TODAY I ASKED HOW MANY I HAVE GOTTEN WHILE AT SUBARU. WE COUNTED ABOUT FOUR. A FEW DAYS AGO I TRIED STARTING MY CAR AND IT DIDN'T WANT TO START IMMEDIATELY. (I THINK THE LAST TIME I WAS AT SUBARU THEY SAID IT WAS FINE.) THIS BATTERY LASTED THE LONGEST, ABOUT A YEAR. I'VE HAD SOME LAST LESS THAN THAT. I EVEN BOUGHT A FARADAY POUCH TO SEE IF THAT WOULD HELP. I'M WRITING THIS LATE AT NIGHT WHILE ALL IS IN MY MIND. SO I DON'T HAVE TODAY'S PAPERWORK ON ME, AND I DIDN'T HAPPEN TO GET THE DATES THE MAN AT SUBARU GAVE ME OF WHEN THEY PUT IN A BATTERY. I KNOW THE DESERT HEAT CAN BE HARSH, BUT 6-7 BATTERIES IS UNREASONABLE AND NOT SAFE.
Corrective Action:
I PURCHASED MY OUTBACK AS A NEW CAR. I ORDERED IT. I PICKED IT UP IN AUGUST OF 2015. SINCE THEN I HAVE HAD APPROXIMATELY 6-7 BATTERIES. MY MOST CURRENT REPLACEMENT WAS TODAY. I HAVE BEEN TOLD THROUGH MANY BATTERY REPLACEMENTS, IT IS THE CLIMATE WHERE I LIVE, A FAULTY BATTERY, AND POSSIBLY OTHER THINGS. TODAY I MENTIONED TO THE SUBARU SERVICE THAT THIS NEVER HAPPENED WITH MY OTHER CARS (I'VE HAD THREE OTHERS.) THE FIRST REPLACEMENT WAS WITHIN THE FIRST YEAR OF PURCHASE, BUT I'D HAVE TO GO BACK AND VERIFY. I'D HAD TO CALL AAA WHILE IN BLYTHE JUST TO GET TO AN AUTO ZONE FOR A BATTERY BECAUSE THERE ARE NO SUBARU DEALERS IN THE AREA. I HAVE HAD TO GET 1-2 AT A LOCAL GOOD YEAR BECAUSE MY LOCAL SUBARU IS ABOUT A 25-30 MINUTE DRIVE AND DIDN'T HAVE TIME TO GET THERE...AND NEEDED A BATTERY. TODAY I ASKED HOW MANY I HAVE GOTTEN WHILE AT SUBARU. WE COUNTED ABOUT FOUR. A FEW DAYS AGO I TRIED STARTING MY CAR AND IT DIDN'T WANT TO START IMMEDIATELY. (I THINK THE LAST TIME I WAS AT SUBARU THEY SAID IT WAS FINE.) THIS BATTERY LASTED THE LONGEST, ABOUT A YEAR. I'VE HAD SOME LAST LESS THAN THAT. I EVEN BOUGHT A FARADAY POUCH TO SEE IF THAT WOULD HELP. I'M WRITING THIS LATE AT NIGHT WHILE ALL IS IN MY MIND. SO I DON'T HAVE TODAY'S PAPERWORK ON ME, AND I DIDN'T HAPPEN TO GET THE DATES THE MAN AT SUBARU GAVE ME OF WHEN THEY PUT IN A BATTERY. I KNOW THE DESERT HEAT CAN BE HARSH, BUT 6-7 BATTERIES IS UNREASONABLE AND NOT SAFE.
Additional Notes:
I PURCHASED MY OUTBACK AS A NEW CAR. I ORDERED IT. I PICKED IT UP IN AUGUST OF 2015. SINCE THEN I HAVE HAD APPROXIMATELY 6-7 BATTERIES. MY MOST CURRENT REPLACEMENT WAS TODAY. I HAVE BEEN TOLD THROUGH MANY BATTERY REPLACEMENTS, IT IS THE CLIMATE WHERE I LIVE, A FAULTY BATTERY, AND POSSIBLY OTHER THINGS. TODAY I MENTIONED TO THE SUBARU SERVICE THAT THIS NEVER HAPPENED WITH MY OTHER CARS (I'VE HAD THREE OTHERS.) THE FIRST REPLACEMENT WAS WITHIN THE FIRST YEAR OF PURCHASE, BUT I'D HAVE TO GO BACK AND VERIFY. I'D HAD TO CALL AAA WHILE IN BLYTHE JUST TO GET TO AN AUTO ZONE FOR A BATTERY BECAUSE THERE ARE NO SUBARU DEALERS IN THE AREA. I HAVE HAD TO GET 1-2 AT A LOCAL GOOD YEAR BECAUSE MY LOCAL SUBARU IS ABOUT A 25-30 MINUTE DRIVE AND DIDN'T HAVE TIME TO GET THERE...AND NEEDED A BATTERY. TODAY I ASKED HOW MANY I HAVE GOTTEN WHILE AT SUBARU. WE COUNTED ABOUT FOUR. A FEW DAYS AGO I TRIED STARTING MY CAR AND IT DIDN'T WANT TO START IMMEDIATELY. (I THINK THE LAST TIME I WAS AT SUBARU THEY SAID IT WAS FINE.) THIS BATTERY LASTED THE LONGEST, ABOUT A YEAR. I'VE HAD SOME LAST LESS THAN THAT. I EVEN BOUGHT A FARADAY POUCH TO SEE IF THAT WOULD HELP. I'M WRITING THIS LATE AT NIGHT WHILE ALL IS IN MY MIND. SO I DON'T HAVE TODAY'S PAPERWORK ON ME, AND I DIDN'T HAPPEN TO GET THE DATES THE MAN AT SUBARU GAVE ME OF WHEN THEY PUT IN A BATTERY. I KNOW THE DESERT HEAT CAN BE HARSH, BUT 6-7 BATTERIES IS UNREASONABLE AND NOT SAFE.
Mfg Campaign: 11405189
Recall Date: Mar 28, 2021
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