Complaints & Recalls
Official Safety Recalls - Important!
43 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 55B
Recall Date: Jun 6, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 97A
Recall Date: Sep 28, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 13A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZA3
Recall Date: Nov 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines. The engine control module (ECM) may have been built with a misaligned capacitor that can short-circuit, resulting in an internal loss of communication.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z87
Recall Date: Aug 26, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z47
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z20
Recall Date: Mar 10, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y99
Recall Date: Nov 24, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y76
Recall Date: Oct 14, 2021
Consumer Complaints
207 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Driving on the freeway towing an empty trailer, when without any incident the check engine light came on. As I was exiting the freeway, I had what felt like no forward drive. I was able to coast off the exit and pull over. I found that I had reverse but forward was very weak. I was able to pull the truck and trailer a couple hundred feet ahead to safety in a large parking lot, then called the tow truck. I was able to have a friend meet me and take the trailer.
Corrective Action:
Driving on the freeway towing an empty trailer, when without any incident the check engine light came on. As I was exiting the freeway, I had what felt like no forward drive. I was able to coast off the exit and pull over. I found that I had reverse but forward was very weak. I was able to pull the truck and trailer a couple hundred feet ahead to safety in a large parking lot, then called the tow truck. I was able to have a friend meet me and take the trailer.
Additional Notes:
Driving on the freeway towing an empty trailer, when without any incident the check engine light came on. As I was exiting the freeway, I had what felt like no forward drive. I was able to coast off the exit and pull over. I found that I had reverse but forward was very weak. I was able to pull the truck and trailer a couple hundred feet ahead to safety in a large parking lot, then called the tow truck. I was able to have a friend meet me and take the trailer.
Mfg Campaign: 11540285
Recall Date: Aug 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving on the freeway towing an empty trailer, when without any incident the check engine light came on. As I was exiting the freeway, I had what felt like no forward drive. I was able to coast off the exit and pull over. I found that I had reverse but forward was very weak. I was able to pull the truck and trailer a couple hundred feet ahead to safety in a large parking lot, then called the tow truck. I was able to have a friend meet me and take the trailer.
Corrective Action:
Driving on the freeway towing an empty trailer, when without any incident the check engine light came on. As I was exiting the freeway, I had what felt like no forward drive. I was able to coast off the exit and pull over. I found that I had reverse but forward was very weak. I was able to pull the truck and trailer a couple hundred feet ahead to safety in a large parking lot, then called the tow truck. I was able to have a friend meet me and take the trailer.
Additional Notes:
Driving on the freeway towing an empty trailer, when without any incident the check engine light came on. As I was exiting the freeway, I had what felt like no forward drive. I was able to coast off the exit and pull over. I found that I had reverse but forward was very weak. I was able to pull the truck and trailer a couple hundred feet ahead to safety in a large parking lot, then called the tow truck. I was able to have a friend meet me and take the trailer.
Mfg Campaign: 11540285
Recall Date: Aug 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ram 3500. The contact stated while at a stop light, the vehicle would not accelerate, with the check engine warning light illuminated. The vehicle was towed to the dealer and the contact was informed that the hub one assembly kit and snap ring needed to be replaced. The vehicle was not repaired. The manufacturer was contact but provided no assistance. The failure mileage was 200,119.
Corrective Action:
The contact owns a 2022 Ram 3500. The contact stated while at a stop light, the vehicle would not accelerate, with the check engine warning light illuminated. The vehicle was towed to the dealer and the contact was informed that the hub one assembly kit and snap ring needed to be replaced. The vehicle was not repaired. The manufacturer was contact but provided no assistance. The failure mileage was 200,119.
Additional Notes:
The contact owns a 2022 Ram 3500. The contact stated while at a stop light, the vehicle would not accelerate, with the check engine warning light illuminated. The vehicle was towed to the dealer and the contact was informed that the hub one assembly kit and snap ring needed to be replaced. The vehicle was not repaired. The manufacturer was contact but provided no assistance. The failure mileage was 200,119.
Mfg Campaign: 11540041
Recall Date: Aug 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
transmisson failure while towing 10k. forward drive went out reverse was fine forward drive would not engage. 2022 ram 3500 aisin trans mileage 11278
Corrective Action:
transmisson failure while towing 10k. forward drive went out reverse was fine forward drive would not engage. 2022 ram 3500 aisin trans mileage 11278
Additional Notes:
transmisson failure while towing 10k. forward drive went out reverse was fine forward drive would not engage. 2022 ram 3500 aisin trans mileage 11278
Mfg Campaign: 11538556
Recall Date: Aug 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission lost forward gears on highway and came to a stop in highway. Had reverse and was able to back down highway to get off road. Warnings popped up as soon as it happened but not before. Dealer confirmed they have a problem with this year model with transmission. Only had 1690 miles
Corrective Action:
Transmission lost forward gears on highway and came to a stop in highway. Had reverse and was able to back down highway to get off road. Warnings popped up as soon as it happened but not before. Dealer confirmed they have a problem with this year model with transmission. Only had 1690 miles
Additional Notes:
Transmission lost forward gears on highway and came to a stop in highway. Had reverse and was able to back down highway to get off road. Warnings popped up as soon as it happened but not before. Dealer confirmed they have a problem with this year model with transmission. Only had 1690 miles
Mfg Campaign: 11537963
Recall Date: Aug 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission failed while pulling my 5th wheel RV trailer. It is currently at a Ram dealership waiting to be repaired. It failed going up a hill on a two lane road without a shoulder forcing me to stop in my lane 3/4 the way up a country road. I was forced to put my parking brake on and emergency flashers until the sheriff’s car arrived 10 minutes later. This put my families safety and others as the traffic went around me and others cresting the blind hill in front of me. The dealer has confirmed that it is a failed transmission and it is an ongoing issue for these trucks. I’m assuming that the manufacturer has inspected these ongoing issues with this transmission. A warning light did come on at the moment the transmission failed. Other then that no warning.
Corrective Action:
The transmission failed while pulling my 5th wheel RV trailer. It is currently at a Ram dealership waiting to be repaired. It failed going up a hill on a two lane road without a shoulder forcing me to stop in my lane 3/4 the way up a country road. I was forced to put my parking brake on and emergency flashers until the sheriff’s car arrived 10 minutes later. This put my families safety and others as the traffic went around me and others cresting the blind hill in front of me. The dealer has confirmed that it is a failed transmission and it is an ongoing issue for these trucks. I’m assuming that the manufacturer has inspected these ongoing issues with this transmission. A warning light did come on at the moment the transmission failed. Other then that no warning.
Additional Notes:
The transmission failed while pulling my 5th wheel RV trailer. It is currently at a Ram dealership waiting to be repaired. It failed going up a hill on a two lane road without a shoulder forcing me to stop in my lane 3/4 the way up a country road. I was forced to put my parking brake on and emergency flashers until the sheriff’s car arrived 10 minutes later. This put my families safety and others as the traffic went around me and others cresting the blind hill in front of me. The dealer has confirmed that it is a failed transmission and it is an ongoing issue for these trucks. I’m assuming that the manufacturer has inspected these ongoing issues with this transmission. A warning light did come on at the moment the transmission failed. Other then that no warning.
Mfg Campaign: 11537494
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have tried to get recall fixed they tell me dealershot is only allowed to receive 1part every week they tell me i cant drive my vehicle due to the fire hazard but will not provide me a vehicle i am going on driving vaction with my 2 young children how am i supposed to survive without a vehicle. They have parts asked them to expedite part they told me know. I make all my payments on ths vehicle uncertain why they cant provide me parts or a loaner vehicle thanks rich weber
Corrective Action:
I have tried to get recall fixed they tell me dealershot is only allowed to receive 1part every week they tell me i cant drive my vehicle due to the fire hazard but will not provide me a vehicle i am going on driving vaction with my 2 young children how am i supposed to survive without a vehicle. They have parts asked them to expedite part they told me know. I make all my payments on ths vehicle uncertain why they cant provide me parts or a loaner vehicle thanks rich weber
Additional Notes:
I have tried to get recall fixed they tell me dealershot is only allowed to receive 1part every week they tell me i cant drive my vehicle due to the fire hazard but will not provide me a vehicle i am going on driving vaction with my 2 young children how am i supposed to survive without a vehicle. They have parts asked them to expedite part they told me know. I make all my payments on ths vehicle uncertain why they cant provide me parts or a loaner vehicle thanks rich weber
Mfg Campaign: 11537550
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I have tried to get recall fixed they tell me dealershot is only allowed to receive 1part every week they tell me i cant drive my vehicle due to the fire hazard but will not provide me a vehicle i am going on driving vaction with my 2 young children how am i supposed to survive without a vehicle. They have parts asked them to expedite part they told me know. I make all my payments on ths vehicle uncertain why they cant provide me parts or a loaner vehicle thanks rich weber
Corrective Action:
I have tried to get recall fixed they tell me dealershot is only allowed to receive 1part every week they tell me i cant drive my vehicle due to the fire hazard but will not provide me a vehicle i am going on driving vaction with my 2 young children how am i supposed to survive without a vehicle. They have parts asked them to expedite part they told me know. I make all my payments on ths vehicle uncertain why they cant provide me parts or a loaner vehicle thanks rich weber
Additional Notes:
I have tried to get recall fixed they tell me dealershot is only allowed to receive 1part every week they tell me i cant drive my vehicle due to the fire hazard but will not provide me a vehicle i am going on driving vaction with my 2 young children how am i supposed to survive without a vehicle. They have parts asked them to expedite part they told me know. I make all my payments on ths vehicle uncertain why they cant provide me parts or a loaner vehicle thanks rich weber
Mfg Campaign: 11537550
Recall Date: Aug 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
On 7/22/23 we were driving out to a trail head in the Grand Staircase-Escalante on a dirt/gravel road over a washboard at the time of failure. We were about 2-3 miles in on a 14 mile journey. It was 111 degrees and we were possibly going to have no cell service soon. Suddenly the 4WD system Temporary unavailable appears on the screen. Then I was able to push the 2wd button and it made a very load clunking sound. I was able to turn the truck around and barely got the truck up to 45 mph back to where we were staying. When we came to a stop the truck would rev and barley move. The check engine light came on with P0732-00 and P0731-00. It had failure to the transmission to the K1 Clutch Snap Ring (Ram has known about this and issued a service bulletin on 1/11/23 to all their dealers) I feel our safety was put at risk due to the temperature, possible no cell phone service and Ram has known about the problem but hasn't warned their customers. The truck was finally towed on 7/24/23 around 3 pm from Page, AZ to Flagstaff, AZ to Planet Chrysler Dodge Jeep Ram. They confirmed on 7/27/23 that the K1 Clutch Snap Ring had failed in the transmission. The truck was inspected by Ram. Ram roadside, Ram customer service, Planet Chrysler Dodge Jeep Ram, AAA and Geico were all notified. No warning lamps or messages appeared until failure. Ram has known about this problem with the 2022 - 2023 Ram 3500 4500 5500 with the Aisin transmission. I purchased this truck so we wouldn't have problems on our vacation. We were left stranded in Page, AZ with our 5th wheel trailer. No help from Ram to get my family and our trailer back to Reno, NV. The dealership and Ram never even responded to any of my calls until Wednesday 7/26/23. We had to rent a truck in Salt Lake City, UT after driving 800 miles round trip. We need to still get our truck back and the rental from Enterprise Truck, they will not allow us to have a one-way rental. As of now we have no update of when the truck will be ready
Corrective Action:
On 7/22/23 we were driving out to a trail head in the Grand Staircase-Escalante on a dirt/gravel road over a washboard at the time of failure. We were about 2-3 miles in on a 14 mile journey. It was 111 degrees and we were possibly going to have no cell service soon. Suddenly the 4WD system Temporary unavailable appears on the screen. Then I was able to push the 2wd button and it made a very load clunking sound. I was able to turn the truck around and barely got the truck up to 45 mph back to where we were staying. When we came to a stop the truck would rev and barley move. The check engine light came on with P0732-00 and P0731-00. It had failure to the transmission to the K1 Clutch Snap Ring (Ram has known about this and issued a service bulletin on 1/11/23 to all their dealers) I feel our safety was put at risk due to the temperature, possible no cell phone service and Ram has known about the problem but hasn't warned their customers. The truck was finally towed on 7/24/23 around 3 pm from Page, AZ to Flagstaff, AZ to Planet Chrysler Dodge Jeep Ram. They confirmed on 7/27/23 that the K1 Clutch Snap Ring had failed in the transmission. The truck was inspected by Ram. Ram roadside, Ram customer service, Planet Chrysler Dodge Jeep Ram, AAA and Geico were all notified. No warning lamps or messages appeared until failure. Ram has known about this problem with the 2022 - 2023 Ram 3500 4500 5500 with the Aisin transmission. I purchased this truck so we wouldn't have problems on our vacation. We were left stranded in Page, AZ with our 5th wheel trailer. No help from Ram to get my family and our trailer back to Reno, NV. The dealership and Ram never even responded to any of my calls until Wednesday 7/26/23. We had to rent a truck in Salt Lake City, UT after driving 800 miles round trip. We need to still get our truck back and the rental from Enterprise Truck, they will not allow us to have a one-way rental. As of now we have no update of when the truck will be ready
Additional Notes:
On 7/22/23 we were driving out to a trail head in the Grand Staircase-Escalante on a dirt/gravel road over a washboard at the time of failure. We were about 2-3 miles in on a 14 mile journey. It was 111 degrees and we were possibly going to have no cell service soon. Suddenly the 4WD system Temporary unavailable appears on the screen. Then I was able to push the 2wd button and it made a very load clunking sound. I was able to turn the truck around and barely got the truck up to 45 mph back to where we were staying. When we came to a stop the truck would rev and barley move. The check engine light came on with P0732-00 and P0731-00. It had failure to the transmission to the K1 Clutch Snap Ring (Ram has known about this and issued a service bulletin on 1/11/23 to all their dealers) I feel our safety was put at risk due to the temperature, possible no cell phone service and Ram has known about the problem but hasn't warned their customers. The truck was finally towed on 7/24/23 around 3 pm from Page, AZ to Flagstaff, AZ to Planet Chrysler Dodge Jeep Ram. They confirmed on 7/27/23 that the K1 Clutch Snap Ring had failed in the transmission. The truck was inspected by Ram. Ram roadside, Ram customer service, Planet Chrysler Dodge Jeep Ram, AAA and Geico were all notified. No warning lamps or messages appeared until failure. Ram has known about this problem with the 2022 - 2023 Ram 3500 4500 5500 with the Aisin transmission. I purchased this truck so we wouldn't have problems on our vacation. We were left stranded in Page, AZ with our 5th wheel trailer. No help from Ram to get my family and our trailer back to Reno, NV. The dealership and Ram never even responded to any of my calls until Wednesday 7/26/23. We had to rent a truck in Salt Lake City, UT after driving 800 miles round trip. We need to still get our truck back and the rental from Enterprise Truck, they will not allow us to have a one-way rental. As of now we have no update of when the truck will be ready
Mfg Campaign: 11537309
Recall Date: Aug 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is regarding safety recall 13A/NHTSA 23V-060 - possible fire risk related to the air intake grid heater relay. This recall was issued in February 2023 and RAM/FCA has not fixed it yet. They "SAY" the part is available but it's really not as the distribution of the parts has been unacceptably slow. I am currently on the waiting list at 2 different dealerships and it might take another 6 months according to my regular dealership. Given the serious nature of the risk (fire), this is ridiculous. RAM also blithely states that the vehicle should be parked outside away from other structures. Is there anything you can do to expedite the repairs for all of us who are waiting? Thank you.
Corrective Action:
This is regarding safety recall 13A/NHTSA 23V-060 - possible fire risk related to the air intake grid heater relay. This recall was issued in February 2023 and RAM/FCA has not fixed it yet. They "SAY" the part is available but it's really not as the distribution of the parts has been unacceptably slow. I am currently on the waiting list at 2 different dealerships and it might take another 6 months according to my regular dealership. Given the serious nature of the risk (fire), this is ridiculous. RAM also blithely states that the vehicle should be parked outside away from other structures. Is there anything you can do to expedite the repairs for all of us who are waiting? Thank you.
Additional Notes:
This is regarding safety recall 13A/NHTSA 23V-060 - possible fire risk related to the air intake grid heater relay. This recall was issued in February 2023 and RAM/FCA has not fixed it yet. They "SAY" the part is available but it's really not as the distribution of the parts has been unacceptably slow. I am currently on the waiting list at 2 different dealerships and it might take another 6 months according to my regular dealership. Given the serious nature of the risk (fire), this is ridiculous. RAM also blithely states that the vehicle should be parked outside away from other structures. Is there anything you can do to expedite the repairs for all of us who are waiting? Thank you.
Mfg Campaign: 11536736
Recall Date: Aug 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Ram 3500. The contact received notifications of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ram 3500. The contact received notifications of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ram 3500. The contact received notifications of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11534546
Recall Date: Jul 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ram 3500. The contact received notifications of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ram 3500. The contact received notifications of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ram 3500. The contact received notifications of NHTSA Campaign Number: 22V835000 (Power Train) and 23V060000 (Electrical System) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11534546
Recall Date: Jul 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle shut down in the middle of a busy road would not go forward reverse dead in the water.. had to truck shut truck plumb down. Then finally got the truck to move. Took it into the dealership told me to transmission was completely gone had just over 2,000 miles on it. If I would have been pulling a heavy load this could have been a very deadly situation.
Corrective Action:
Vehicle shut down in the middle of a busy road would not go forward reverse dead in the water.. had to truck shut truck plumb down. Then finally got the truck to move. Took it into the dealership told me to transmission was completely gone had just over 2,000 miles on it. If I would have been pulling a heavy load this could have been a very deadly situation.
Additional Notes:
Vehicle shut down in the middle of a busy road would not go forward reverse dead in the water.. had to truck shut truck plumb down. Then finally got the truck to move. Took it into the dealership told me to transmission was completely gone had just over 2,000 miles on it. If I would have been pulling a heavy load this could have been a very deadly situation.
Mfg Campaign: 11534371
Recall Date: Jul 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Transmission K1 snap ring failure. Left me stranded on busy road unable to move truck.Dealer has diagnost it. No warnings, just failed.
Corrective Action:
Transmission K1 snap ring failure. Left me stranded on busy road unable to move truck.Dealer has diagnost it. No warnings, just failed.
Additional Notes:
Transmission K1 snap ring failure. Left me stranded on busy road unable to move truck.Dealer has diagnost it. No warnings, just failed.
Mfg Campaign: 11533176
Recall Date: Jul 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Trailer TPMS does not work. This is a widespread issue on Internet forums with the 2022 RAM specifically and RAM refuses to address the issue. The trailer TPMS will lose configuration without warning and stop monitoring tire pressure. The only workaround I’ve found is to repeatedly switch the trailer configuration within the infotainment until it happens to work properly. Sometimes it works immediately, sometimes it’ll take a couple minutes of switching settings. TPMS that cannot be relied on is a safety issue.
Corrective Action:
Trailer TPMS does not work. This is a widespread issue on Internet forums with the 2022 RAM specifically and RAM refuses to address the issue. The trailer TPMS will lose configuration without warning and stop monitoring tire pressure. The only workaround I’ve found is to repeatedly switch the trailer configuration within the infotainment until it happens to work properly. Sometimes it works immediately, sometimes it’ll take a couple minutes of switching settings. TPMS that cannot be relied on is a safety issue.
Additional Notes:
Trailer TPMS does not work. This is a widespread issue on Internet forums with the 2022 RAM specifically and RAM refuses to address the issue. The trailer TPMS will lose configuration without warning and stop monitoring tire pressure. The only workaround I’ve found is to repeatedly switch the trailer configuration within the infotainment until it happens to work properly. Sometimes it works immediately, sometimes it’ll take a couple minutes of switching settings. TPMS that cannot be relied on is a safety issue.
Mfg Campaign: 11533206
Recall Date: Jul 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Aisin transmission failed at 9800 miles. Faulty K1 snap ring failed and disabled gears 1-4. This resulted in truck freewheeling down hill on forest service road. No indication or warning of any problem prior to truck producing loud bang and losing forward control. This has been a known defect since late 2022 and Stellanis has not reached out to current owners with any warning or resolutions. Truck /transmission is at Ram dealer with verified K1ring failure. Awaiting parts
Corrective Action:
Aisin transmission failed at 9800 miles. Faulty K1 snap ring failed and disabled gears 1-4. This resulted in truck freewheeling down hill on forest service road. No indication or warning of any problem prior to truck producing loud bang and losing forward control. This has been a known defect since late 2022 and Stellanis has not reached out to current owners with any warning or resolutions. Truck /transmission is at Ram dealer with verified K1ring failure. Awaiting parts
Additional Notes:
Aisin transmission failed at 9800 miles. Faulty K1 snap ring failed and disabled gears 1-4. This resulted in truck freewheeling down hill on forest service road. No indication or warning of any problem prior to truck producing loud bang and losing forward control. This has been a known defect since late 2022 and Stellanis has not reached out to current owners with any warning or resolutions. Truck /transmission is at Ram dealer with verified K1ring failure. Awaiting parts
Mfg Campaign: 11532748
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN
Corrective Action:
UNKNOWN
Additional Notes:
UNKNOWN
Mfg Campaign: 11532857
Recall Date: Jul 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission failed. I was towing our bumper pull trailer on a narrow country, curvy road on the way to a National Park Campground and the truck failed. We are very lucky this didn't result in an accident. There was a loud clunk from underneath the truck, then a myriad of warning lights and the truck would not go forward. The truck had just slightly over 12,000 miles. The dealership has determined the transmission did fail and has ordered a transmission clutch kit. There were no warning signs prior this incident
Corrective Action:
The transmission failed. I was towing our bumper pull trailer on a narrow country, curvy road on the way to a National Park Campground and the truck failed. We are very lucky this didn't result in an accident. There was a loud clunk from underneath the truck, then a myriad of warning lights and the truck would not go forward. The truck had just slightly over 12,000 miles. The dealership has determined the transmission did fail and has ordered a transmission clutch kit. There were no warning signs prior this incident
Additional Notes:
The transmission failed. I was towing our bumper pull trailer on a narrow country, curvy road on the way to a National Park Campground and the truck failed. We are very lucky this didn't result in an accident. There was a loud clunk from underneath the truck, then a myriad of warning lights and the truck would not go forward. The truck had just slightly over 12,000 miles. The dealership has determined the transmission did fail and has ordered a transmission clutch kit. There were no warning signs prior this incident
Mfg Campaign: 11532211
Recall Date: Jul 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission failed AT SPEED, with only 2,000 miles on the vehicle since purchased NEW, while TOWING >10,000 lbs 40 ft travel trailer. These trucks are built to tow, you don’t own 1-ton trucks without the intent to tow a good bit of weight. As per the research gathered by owner community of Ram HD owners, this issue is widespread on 2022-2023 Ram HD trucks with High Output motor paired with Aisin transmission. Problem is known by Ram, no warning to owners, hundreds of transmissions on failing during use. Vehicle is available for inspection if needed. Complete transmission failure in traffic while towing GCVW ~18,000 posed high risk of accident between our vehicle and surrounding traffic. Fortunately we were in right hand lane and able to move to shoulder fairly quickly. Problem reproduced hundreds of times in the field, and widely known (reference https://www.tsbsearch.com/RAM/21-002-23). This however does not warn of the extreme nature of these failures that are in almost every case when under use.. transmission are blowing up under heavy tows. No warning lamps prior to failure, vehicle becomes completely inoperable once it fails. No data available to “know if affected” beyond manufacturing date. Entire Ram 3500 “High Output” community on high alert to their “next failure”
Corrective Action:
The transmission failed AT SPEED, with only 2,000 miles on the vehicle since purchased NEW, while TOWING >10,000 lbs 40 ft travel trailer. These trucks are built to tow, you don’t own 1-ton trucks without the intent to tow a good bit of weight. As per the research gathered by owner community of Ram HD owners, this issue is widespread on 2022-2023 Ram HD trucks with High Output motor paired with Aisin transmission. Problem is known by Ram, no warning to owners, hundreds of transmissions on failing during use. Vehicle is available for inspection if needed. Complete transmission failure in traffic while towing GCVW ~18,000 posed high risk of accident between our vehicle and surrounding traffic. Fortunately we were in right hand lane and able to move to shoulder fairly quickly. Problem reproduced hundreds of times in the field, and widely known (reference https://www.tsbsearch.com/RAM/21-002-23). This however does not warn of the extreme nature of these failures that are in almost every case when under use.. transmission are blowing up under heavy tows. No warning lamps prior to failure, vehicle becomes completely inoperable once it fails. No data available to “know if affected” beyond manufacturing date. Entire Ram 3500 “High Output” community on high alert to their “next failure”
Additional Notes:
The transmission failed AT SPEED, with only 2,000 miles on the vehicle since purchased NEW, while TOWING >10,000 lbs 40 ft travel trailer. These trucks are built to tow, you don’t own 1-ton trucks without the intent to tow a good bit of weight. As per the research gathered by owner community of Ram HD owners, this issue is widespread on 2022-2023 Ram HD trucks with High Output motor paired with Aisin transmission. Problem is known by Ram, no warning to owners, hundreds of transmissions on failing during use. Vehicle is available for inspection if needed. Complete transmission failure in traffic while towing GCVW ~18,000 posed high risk of accident between our vehicle and surrounding traffic. Fortunately we were in right hand lane and able to move to shoulder fairly quickly. Problem reproduced hundreds of times in the field, and widely known (reference https://www.tsbsearch.com/RAM/21-002-23). This however does not warn of the extreme nature of these failures that are in almost every case when under use.. transmission are blowing up under heavy tows. No warning lamps prior to failure, vehicle becomes completely inoperable once it fails. No data available to “know if affected” beyond manufacturing date. Entire Ram 3500 “High Output” community on high alert to their “next failure”
Mfg Campaign: 11531717
Recall Date: Jul 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Put vehicle in 4wd, to cross very loose gravel section of road, returned it to 2wd, drove approximately 10 additional miles, screen display "4wd system temporarily unavailable". Placed vehicle in park and screen display "vehicle not in park" shifted back into drive, loud clunk noise , drove two more miles,check engine light came on, pulled over, placed in park, screen display said "vehicle not in park". Placed vehicle in drive, vehicle no longer engaged in drive, only reverse.
Corrective Action:
Put vehicle in 4wd, to cross very loose gravel section of road, returned it to 2wd, drove approximately 10 additional miles, screen display "4wd system temporarily unavailable". Placed vehicle in park and screen display "vehicle not in park" shifted back into drive, loud clunk noise , drove two more miles,check engine light came on, pulled over, placed in park, screen display said "vehicle not in park". Placed vehicle in drive, vehicle no longer engaged in drive, only reverse.
Additional Notes:
Put vehicle in 4wd, to cross very loose gravel section of road, returned it to 2wd, drove approximately 10 additional miles, screen display "4wd system temporarily unavailable". Placed vehicle in park and screen display "vehicle not in park" shifted back into drive, loud clunk noise , drove two more miles,check engine light came on, pulled over, placed in park, screen display said "vehicle not in park". Placed vehicle in drive, vehicle no longer engaged in drive, only reverse.
Mfg Campaign: 11530782
Recall Date: Jul 6, 2023
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