RAM 3500 2018

Complete listing of complaints and recalls for this vehicle

962
Complaints
15
Recalls

Complaints & Recalls

962 Complaints 15 Recalls

Official Safety Recalls - Important!

15 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V398000 SAFETY RECALL
448K Vehicles Affected
Recall Date: May 27, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Potential Risk:
Wheel separation can cause a vehicle crash.
FREE Recall Solution:
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y26, Y36
Notice Date: Aug 26, 2021
Recall Date: May 27, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

962 Complaints
Chrysler (fca Us, Llc)
Campaign: 11505571 Other
Feb 4, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and traction control lights activate and error message states to service electronic braking system. No ABS functions as a result. Dealership diagnosed problem as the ABS HCU(hydraulic control unit). Issue can not be corrected due to unavailability of parts. This is a safety issue that should be recalled as it is a known problem by the manufacturer.

Corrective Action:

ABS and traction control lights activate and error message states to service electronic braking system. No ABS functions as a result. Dealership diagnosed problem as the ABS HCU(hydraulic control unit). Issue can not be corrected due to unavailability of parts. This is a safety issue that should be recalled as it is a known problem by the manufacturer.

Additional Notes:

ABS and traction control lights activate and error message states to service electronic braking system. No ABS functions as a result. Dealership diagnosed problem as the ABS HCU(hydraulic control unit). Issue can not be corrected due to unavailability of parts. This is a safety issue that should be recalled as it is a known problem by the manufacturer.

Manufacturer: RAM
Mfg Campaign: 11505571
Notice Date: Feb 4, 2023
Recall Date: Feb 4, 2023
Chrysler (fca Us, Llc)
Campaign: 11505363 Other
Feb 3, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the brakes inadvertently engaged. The traction control warning light was illuminated, and the Service Electronic Braking System message was displayed. The vehicle was taken to the dealer, where it was diagnosed that the HCU needed to be replaced; however, the replacement part would be on backorder until March 2023. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,353.

Corrective Action:

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the brakes inadvertently engaged. The traction control warning light was illuminated, and the Service Electronic Braking System message was displayed. The vehicle was taken to the dealer, where it was diagnosed that the HCU needed to be replaced; however, the replacement part would be on backorder until March 2023. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,353.

Additional Notes:

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the brakes inadvertently engaged. The traction control warning light was illuminated, and the Service Electronic Braking System message was displayed. The vehicle was taken to the dealer, where it was diagnosed that the HCU needed to be replaced; however, the replacement part would be on backorder until March 2023. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,353.

Manufacturer: RAM
Mfg Campaign: 11505363
Notice Date: Feb 3, 2023
Recall Date: Feb 3, 2023
Chrysler (fca Us, Llc)
Campaign: 11504990 Other
Feb 1, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

The contact owns a 2018 Ram 3500. The contact stated that while driving at various speeds, the "Service ABS" warning message and ABS warning light were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS hydraulic unit needed to be replaced; however, the part for the repair was not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000.

Corrective Action:

The contact owns a 2018 Ram 3500. The contact stated that while driving at various speeds, the "Service ABS" warning message and ABS warning light were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS hydraulic unit needed to be replaced; however, the part for the repair was not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000.

Additional Notes:

The contact owns a 2018 Ram 3500. The contact stated that while driving at various speeds, the "Service ABS" warning message and ABS warning light were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS hydraulic unit needed to be replaced; however, the part for the repair was not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000.

Manufacturer: RAM
Mfg Campaign: 11504990
Notice Date: Feb 1, 2023
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11505050 Other
Feb 1, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS Brake Module and Electronic Braking Module are issues warnings. Unknown

Corrective Action:

ABS Brake Module and Electronic Braking Module are issues warnings. Unknown

Additional Notes:

ABS Brake Module and Electronic Braking Module are issues warnings. Unknown

Manufacturer: RAM
Mfg Campaign: 11505050
Notice Date: Feb 1, 2023
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11505050 Other
Feb 1, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS Brake Module and Electronic Braking Module are issues warnings. Unknown

Corrective Action:

ABS Brake Module and Electronic Braking Module are issues warnings. Unknown

Additional Notes:

ABS Brake Module and Electronic Braking Module are issues warnings. Unknown

Manufacturer: RAM
Mfg Campaign: 11505050
Notice Date: Feb 1, 2023
Recall Date: Feb 1, 2023
Chrysler (fca Us, Llc)
Campaign: 11504766 Other
Jan 31, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and Traction Control lights stay on due to the HCU (Hydraulic Control Module) failure, a known problem reported from the garage. I've been waiting for a replacement part for 6 months. I was told to check back in the middle of March 2023.

Corrective Action:

ABS and Traction Control lights stay on due to the HCU (Hydraulic Control Module) failure, a known problem reported from the garage. I've been waiting for a replacement part for 6 months. I was told to check back in the middle of March 2023.

Additional Notes:

ABS and Traction Control lights stay on due to the HCU (Hydraulic Control Module) failure, a known problem reported from the garage. I've been waiting for a replacement part for 6 months. I was told to check back in the middle of March 2023.

Manufacturer: RAM
Mfg Campaign: 11504766
Notice Date: Jan 31, 2023
Recall Date: Jan 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11504264 Other
Jan 29, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

While driving on a paved 4-lane road near Mount Rushmore National Memorial in dry conditions, the dash warning system began intermittently flashing "Service Electronic Braking System". The orange ABS and traction control lights also began flashing. The foregoing visual warnings were accompanied by an intermittently ringing audio warning. Retrieval of error codes from the ABS control system with a INNOVA 5610 scan tool showed: DTC CODE C-0020-01 - ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. This code relates to failure of the ABS Hydraulic Control Unit (HCU) and indicates that repair requires replacing the failed HCU with part 68143491AB (replaces part 68143491AA HCU). (SEE Fiat-Chrysler Automobiles STAR Online Publication case number S2005000004. This STAR Online publication (released on 4/28/22020) further states that if replacing the HCU does not solve the failure, the ABS control module may require replacing as well.)

Corrective Action:

While driving on a paved 4-lane road near Mount Rushmore National Memorial in dry conditions, the dash warning system began intermittently flashing "Service Electronic Braking System". The orange ABS and traction control lights also began flashing. The foregoing visual warnings were accompanied by an intermittently ringing audio warning. Retrieval of error codes from the ABS control system with a INNOVA 5610 scan tool showed: DTC CODE C-0020-01 - ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. This code relates to failure of the ABS Hydraulic Control Unit (HCU) and indicates that repair requires replacing the failed HCU with part 68143491AB (replaces part 68143491AA HCU). (SEE Fiat-Chrysler Automobiles STAR Online Publication case number S2005000004. This STAR Online publication (released on 4/28/22020) further states that if replacing the HCU does not solve the failure, the ABS control module may require replacing as well.)

Additional Notes:

While driving on a paved 4-lane road near Mount Rushmore National Memorial in dry conditions, the dash warning system began intermittently flashing "Service Electronic Braking System". The orange ABS and traction control lights also began flashing. The foregoing visual warnings were accompanied by an intermittently ringing audio warning. Retrieval of error codes from the ABS control system with a INNOVA 5610 scan tool showed: DTC CODE C-0020-01 - ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. This code relates to failure of the ABS Hydraulic Control Unit (HCU) and indicates that repair requires replacing the failed HCU with part 68143491AB (replaces part 68143491AA HCU). (SEE Fiat-Chrysler Automobiles STAR Online Publication case number S2005000004. This STAR Online publication (released on 4/28/22020) further states that if replacing the HCU does not solve the failure, the ABS control module may require replacing as well.)

Manufacturer: RAM
Mfg Campaign: 11504264
Notice Date: Jan 29, 2023
Recall Date: Jan 29, 2023
Chrysler (fca Us, Llc)
Campaign: 11504048 Other
Jan 27, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS and Traction Warning lights illuminate, and go out, repeatedly. Dealership diagnosis indicates that the ABS Hydraulic Control Unit needs to be replaced. ABS is not functioning. Initial estimate for repair was two months, but has been updated to four months as of today (January 27, 2023).

Corrective Action:

ABS and Traction Warning lights illuminate, and go out, repeatedly. Dealership diagnosis indicates that the ABS Hydraulic Control Unit needs to be replaced. ABS is not functioning. Initial estimate for repair was two months, but has been updated to four months as of today (January 27, 2023).

Additional Notes:

ABS and Traction Warning lights illuminate, and go out, repeatedly. Dealership diagnosis indicates that the ABS Hydraulic Control Unit needs to be replaced. ABS is not functioning. Initial estimate for repair was two months, but has been updated to four months as of today (January 27, 2023).

Manufacturer: RAM
Mfg Campaign: 11504048
Notice Date: Jan 27, 2023
Recall Date: Jan 27, 2023
Chrysler (fca Us, Llc)
Campaign: 11503111 Other
Jan 23, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs hydrolic module out again for second time ealerships has no parts tells me not safe to drive. Told me they have 12 vehicles with same issue waiting for parts???? This needs to be a recall. These trucks cost to much h for ongoing issues over same parts.

Corrective Action:

Abs hydrolic module out again for second time ealerships has no parts tells me not safe to drive. Told me they have 12 vehicles with same issue waiting for parts???? This needs to be a recall. These trucks cost to much h for ongoing issues over same parts.

Additional Notes:

Abs hydrolic module out again for second time ealerships has no parts tells me not safe to drive. Told me they have 12 vehicles with same issue waiting for parts???? This needs to be a recall. These trucks cost to much h for ongoing issues over same parts.

Manufacturer: RAM
Mfg Campaign: 11503111
Notice Date: Jan 23, 2023
Recall Date: Jan 23, 2023
Chrysler (fca Us, Llc)
Campaign: 11502750 Other
Jan 20, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Code c0020 failure of abs control unit.

Corrective Action:

Code c0020 failure of abs control unit.

Additional Notes:

Code c0020 failure of abs control unit.

Manufacturer: RAM
Mfg Campaign: 11502750
Notice Date: Jan 20, 2023
Recall Date: Jan 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11502868 Other
Jan 20, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Intermittent loss of breaking performance. Constant on off error saying service ABS and service electronic brake controller. This also effects traction control. This goes on and off several times per minute. When the warning comes on, it also disengages the cruise control if set. I carried it to the dealer, and they ran a scan, told me it was the hydraulic control unit (HCU) and the anti-lock braking system (ABS) module. They said the part was on backorder, so I guess I am stuck with driving a vehicle that is unsafe, as it has ABS and traction control issues, and no part in stock to fix it. This is wonderful news for such an expensive and robust vehicle. Nice to know that a very heavy truck pulling a trailer with a load on it no longer has working safety features for the brakes and traction control. There seriously needs to be a recall on this issue as safety is at the heart of the problem, and these trucks still have to work daily as they were designed to do. It appears there may be a recent class action lawsuit on point in the state of Texas only. It would be a much better solution if a recall was initiated heading off multiple state class action lawsuits that do not fix the problem but simply make the attorney's rich. These issues need fixed, not just a small check for compensation to the truck owner who will then likely never fix it. I feel time is of the essence.

Corrective Action:

Intermittent loss of breaking performance. Constant on off error saying service ABS and service electronic brake controller. This also effects traction control. This goes on and off several times per minute. When the warning comes on, it also disengages the cruise control if set. I carried it to the dealer, and they ran a scan, told me it was the hydraulic control unit (HCU) and the anti-lock braking system (ABS) module. They said the part was on backorder, so I guess I am stuck with driving a vehicle that is unsafe, as it has ABS and traction control issues, and no part in stock to fix it. This is wonderful news for such an expensive and robust vehicle. Nice to know that a very heavy truck pulling a trailer with a load on it no longer has working safety features for the brakes and traction control. There seriously needs to be a recall on this issue as safety is at the heart of the problem, and these trucks still have to work daily as they were designed to do. It appears there may be a recent class action lawsuit on point in the state of Texas only. It would be a much better solution if a recall was initiated heading off multiple state class action lawsuits that do not fix the problem but simply make the attorney's rich. These issues need fixed, not just a small check for compensation to the truck owner who will then likely never fix it. I feel time is of the essence.

Additional Notes:

Intermittent loss of breaking performance. Constant on off error saying service ABS and service electronic brake controller. This also effects traction control. This goes on and off several times per minute. When the warning comes on, it also disengages the cruise control if set. I carried it to the dealer, and they ran a scan, told me it was the hydraulic control unit (HCU) and the anti-lock braking system (ABS) module. They said the part was on backorder, so I guess I am stuck with driving a vehicle that is unsafe, as it has ABS and traction control issues, and no part in stock to fix it. This is wonderful news for such an expensive and robust vehicle. Nice to know that a very heavy truck pulling a trailer with a load on it no longer has working safety features for the brakes and traction control. There seriously needs to be a recall on this issue as safety is at the heart of the problem, and these trucks still have to work daily as they were designed to do. It appears there may be a recent class action lawsuit on point in the state of Texas only. It would be a much better solution if a recall was initiated heading off multiple state class action lawsuits that do not fix the problem but simply make the attorney's rich. These issues need fixed, not just a small check for compensation to the truck owner who will then likely never fix it. I feel time is of the essence.

Manufacturer: RAM
Mfg Campaign: 11502868
Notice Date: Jan 20, 2023
Recall Date: Jan 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11502591 Other
Jan 19, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

It seems to be a very well known issue with the antilock brake control module and it affects the traction control, cruise control, and disables the trailer braking system which is extremely important, I tried to make an appointment with my local dealer and they knew exactly what I was concerned with and I was told that the part is back ordered and may take a month or two to get the part needed to make the repair. This should most definitely be a safety recall, I have several different trailers that I pull that if I had not known of the trailer braking issue with the module not working correctly it would have been a nightmare in certain circumstances

Corrective Action:

It seems to be a very well known issue with the antilock brake control module and it affects the traction control, cruise control, and disables the trailer braking system which is extremely important, I tried to make an appointment with my local dealer and they knew exactly what I was concerned with and I was told that the part is back ordered and may take a month or two to get the part needed to make the repair. This should most definitely be a safety recall, I have several different trailers that I pull that if I had not known of the trailer braking issue with the module not working correctly it would have been a nightmare in certain circumstances

Additional Notes:

It seems to be a very well known issue with the antilock brake control module and it affects the traction control, cruise control, and disables the trailer braking system which is extremely important, I tried to make an appointment with my local dealer and they knew exactly what I was concerned with and I was told that the part is back ordered and may take a month or two to get the part needed to make the repair. This should most definitely be a safety recall, I have several different trailers that I pull that if I had not known of the trailer braking issue with the module not working correctly it would have been a nightmare in certain circumstances

Manufacturer: RAM
Mfg Campaign: 11502591
Notice Date: Jan 19, 2023
Recall Date: Jan 19, 2023
Chrysler (fca Us, Llc)
Campaign: 11502362 Other
Jan 18, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

"Service Electronic Braking System" intermittently flashes in the dashboard, along with the orange ABS and traction control lights. Seems to happen more on bumpy roads, goes away on smoother roads, then randomly comes back. Over the span of a few weeks, the frequency of the error message has increased, and now the error lights stay on almost all the time. 47,500 miles and purchased new 3 years ago. Here is a video of what happens: https://photos.app.goo.gl/hZ3GAAq3UryvgJWV9

Corrective Action:

"Service Electronic Braking System" intermittently flashes in the dashboard, along with the orange ABS and traction control lights. Seems to happen more on bumpy roads, goes away on smoother roads, then randomly comes back. Over the span of a few weeks, the frequency of the error message has increased, and now the error lights stay on almost all the time. 47,500 miles and purchased new 3 years ago. Here is a video of what happens: https://photos.app.goo.gl/hZ3GAAq3UryvgJWV9

Additional Notes:

"Service Electronic Braking System" intermittently flashes in the dashboard, along with the orange ABS and traction control lights. Seems to happen more on bumpy roads, goes away on smoother roads, then randomly comes back. Over the span of a few weeks, the frequency of the error message has increased, and now the error lights stay on almost all the time. 47,500 miles and purchased new 3 years ago. Here is a video of what happens: https://photos.app.goo.gl/hZ3GAAq3UryvgJWV9

Manufacturer: RAM
Mfg Campaign: 11502362
Notice Date: Jan 18, 2023
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Campaign: 11502362 Other
Jan 18, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

"Service Electronic Braking System" intermittently flashes in the dashboard, along with the orange ABS and traction control lights. Seems to happen more on bumpy roads, goes away on smoother roads, then randomly comes back. Over the span of a few weeks, the frequency of the error message has increased, and now the error lights stay on almost all the time. 47,500 miles and purchased new 3 years ago. Here is a video of what happens: https://photos.app.goo.gl/hZ3GAAq3UryvgJWV9

Corrective Action:

"Service Electronic Braking System" intermittently flashes in the dashboard, along with the orange ABS and traction control lights. Seems to happen more on bumpy roads, goes away on smoother roads, then randomly comes back. Over the span of a few weeks, the frequency of the error message has increased, and now the error lights stay on almost all the time. 47,500 miles and purchased new 3 years ago. Here is a video of what happens: https://photos.app.goo.gl/hZ3GAAq3UryvgJWV9

Additional Notes:

"Service Electronic Braking System" intermittently flashes in the dashboard, along with the orange ABS and traction control lights. Seems to happen more on bumpy roads, goes away on smoother roads, then randomly comes back. Over the span of a few weeks, the frequency of the error message has increased, and now the error lights stay on almost all the time. 47,500 miles and purchased new 3 years ago. Here is a video of what happens: https://photos.app.goo.gl/hZ3GAAq3UryvgJWV9

Manufacturer: RAM
Mfg Campaign: 11502362
Notice Date: Jan 18, 2023
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Campaign: 11502430 Other
Jan 18, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

1. ABS pump failure, stable tract for steering. Available for inspection if requested. When this warning light comes on cruise control will not function. 2. If ABS failure cannot slow down in a timely manner danger to occupants. 3. Yes 4. Unknown 5. Yes, warning lamps appeared at 15,000 miles. Would like to see this be a recall because numerous other owners have this same issue.

Corrective Action:

1. ABS pump failure, stable tract for steering. Available for inspection if requested. When this warning light comes on cruise control will not function. 2. If ABS failure cannot slow down in a timely manner danger to occupants. 3. Yes 4. Unknown 5. Yes, warning lamps appeared at 15,000 miles. Would like to see this be a recall because numerous other owners have this same issue.

Additional Notes:

1. ABS pump failure, stable tract for steering. Available for inspection if requested. When this warning light comes on cruise control will not function. 2. If ABS failure cannot slow down in a timely manner danger to occupants. 3. Yes 4. Unknown 5. Yes, warning lamps appeared at 15,000 miles. Would like to see this be a recall because numerous other owners have this same issue.

Manufacturer: RAM
Mfg Campaign: 11502430
Notice Date: Jan 18, 2023
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Campaign: 11502430 Other
Jan 18, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

1. ABS pump failure, stable tract for steering. Available for inspection if requested. When this warning light comes on cruise control will not function. 2. If ABS failure cannot slow down in a timely manner danger to occupants. 3. Yes 4. Unknown 5. Yes, warning lamps appeared at 15,000 miles. Would like to see this be a recall because numerous other owners have this same issue.

Corrective Action:

1. ABS pump failure, stable tract for steering. Available for inspection if requested. When this warning light comes on cruise control will not function. 2. If ABS failure cannot slow down in a timely manner danger to occupants. 3. Yes 4. Unknown 5. Yes, warning lamps appeared at 15,000 miles. Would like to see this be a recall because numerous other owners have this same issue.

Additional Notes:

1. ABS pump failure, stable tract for steering. Available for inspection if requested. When this warning light comes on cruise control will not function. 2. If ABS failure cannot slow down in a timely manner danger to occupants. 3. Yes 4. Unknown 5. Yes, warning lamps appeared at 15,000 miles. Would like to see this be a recall because numerous other owners have this same issue.

Manufacturer: RAM
Mfg Campaign: 11502430
Notice Date: Jan 18, 2023
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Campaign: 11502430 Other
Jan 18, 2023
Defect Description:

STEERING

Potential Consequences:

1. ABS pump failure, stable tract for steering. Available for inspection if requested. When this warning light comes on cruise control will not function. 2. If ABS failure cannot slow down in a timely manner danger to occupants. 3. Yes 4. Unknown 5. Yes, warning lamps appeared at 15,000 miles. Would like to see this be a recall because numerous other owners have this same issue.

Corrective Action:

1. ABS pump failure, stable tract for steering. Available for inspection if requested. When this warning light comes on cruise control will not function. 2. If ABS failure cannot slow down in a timely manner danger to occupants. 3. Yes 4. Unknown 5. Yes, warning lamps appeared at 15,000 miles. Would like to see this be a recall because numerous other owners have this same issue.

Additional Notes:

1. ABS pump failure, stable tract for steering. Available for inspection if requested. When this warning light comes on cruise control will not function. 2. If ABS failure cannot slow down in a timely manner danger to occupants. 3. Yes 4. Unknown 5. Yes, warning lamps appeared at 15,000 miles. Would like to see this be a recall because numerous other owners have this same issue.

Manufacturer: RAM
Mfg Campaign: 11502430
Notice Date: Jan 18, 2023
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Campaign: 11502256 Other
Jan 17, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Intermittent warnings to service ABS system and electronic Braking System. I have had this checked by an independent mechanic and all sensors checked good. He was told by the local dealer that the ABS module is on backorder with no estimate of availability. Truck is almost due for annual inspection and registration and I do not know of it will pass the inspection.

Corrective Action:

Intermittent warnings to service ABS system and electronic Braking System. I have had this checked by an independent mechanic and all sensors checked good. He was told by the local dealer that the ABS module is on backorder with no estimate of availability. Truck is almost due for annual inspection and registration and I do not know of it will pass the inspection.

Additional Notes:

Intermittent warnings to service ABS system and electronic Braking System. I have had this checked by an independent mechanic and all sensors checked good. He was told by the local dealer that the ABS module is on backorder with no estimate of availability. Truck is almost due for annual inspection and registration and I do not know of it will pass the inspection.

Manufacturer: RAM
Mfg Campaign: 11502256
Notice Date: Jan 17, 2023
Recall Date: Jan 17, 2023
Chrysler (fca Us, Llc)
Campaign: 11501893 Other
Jan 15, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

No incident as of now but brakes are spongy and ABS TRACTION CONTROL LIGHT IS COMING ON AND OFF bad HCU ABS MODULE.

Corrective Action:

No incident as of now but brakes are spongy and ABS TRACTION CONTROL LIGHT IS COMING ON AND OFF bad HCU ABS MODULE.

Additional Notes:

No incident as of now but brakes are spongy and ABS TRACTION CONTROL LIGHT IS COMING ON AND OFF bad HCU ABS MODULE.

Manufacturer: RAM
Mfg Campaign: 11501893
Notice Date: Jan 15, 2023
Recall Date: Jan 15, 2023
Chrysler (fca Us, Llc)
Campaign: 11501893 Other
Jan 15, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

No incident as of now but brakes are spongy and ABS TRACTION CONTROL LIGHT IS COMING ON AND OFF bad HCU ABS MODULE.

Corrective Action:

No incident as of now but brakes are spongy and ABS TRACTION CONTROL LIGHT IS COMING ON AND OFF bad HCU ABS MODULE.

Additional Notes:

No incident as of now but brakes are spongy and ABS TRACTION CONTROL LIGHT IS COMING ON AND OFF bad HCU ABS MODULE.

Manufacturer: RAM
Mfg Campaign: 11501893
Notice Date: Jan 15, 2023
Recall Date: Jan 15, 2023

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